The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 60 61 -
Rank change year-on-year
+1 -
Permanent jobs requiring a Help Desk Engineer 1 4 0
As % of all permanent IT jobs located in Somerset 0.21% 0.71% -
As % of the Job Titles category 0.23% 0.75% -
Number of salaries quoted 1 4 0
Average salary £21,000 £23,000 -
Average salary % change year-on-year
-8.69% -
UK excluding London average salary £22,000 £23,000 £21,500
% change year-on-year
-4.34% +6.97%
Help Desk Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
444 534 625
As % of all permanent IT jobs located in Somerset 93.28% 95.36% 97.66%
Number of salaries quoted 393 428 580
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,000 £22,500 £23,000
10% offered a salary of more than £47,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in Somerset

Help Desk Engineer
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the Somerset region.

Help Desk Engineer Salary Trend in Somerset

Help Desk Engineer
Top 19 Related IT Skills in Somerset

For the 6 months to 6 March 2015, IT jobs across the Somerset region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 2 (66.67%) Windows Server 2012
1 2 (66.67%) Degree
1 2 (66.67%) Mathematics
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) Windows Server 2008
1 2 (66.67%) Disaster Recovery
1 2 (66.67%) VMware
1 2 (66.67%) Windows Server 2003
1 2 (66.67%) SQL Server
1 2 (66.67%) Windows
1 2 (66.67%) Client/Server
1 2 (66.67%) MS Exchange
2 1 (33.33%) VoIP
2 1 (33.33%) SLA
2 1 (33.33%) CRM
2 1 (33.33%) SharePoint
2 1 (33.33%) ITIL
2 1 (33.33%) Social Media
2 1 (33.33%) Office 365

Help Desk Engineer
Top Related IT Skills in Somerset by Category

For the 6 months to 6 March 2015, IT jobs across the Somerset region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) SharePoint
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) VoIP
Database & Business Intelligence
1 2 (66.67%) SQL Server
Miscellaneous
1 2 (66.67%) Client/Server
1 2 (66.67%) Mathematics
2 1 (33.33%) Social Media
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server 2003
1 2 (66.67%) Windows Server 2008
1 2 (66.67%) Windows Server 2012
Processes & Methodologies
1 2 (66.67%) Disaster Recovery
2 1 (33.33%) ITIL
2 1 (33.33%) CRM
Qualifications
1 2 (66.67%) Degree
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) VMware Infrastructure
Vendors
1 2 (66.67%) VMware