The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 211 203 214
Rank change year-on-year
-8 +11
Permanent jobs requiring a Help Desk Engineer 24 11 4
As % of all permanent IT jobs located in the South West 0.39% 0.22% 0.071%
As % of the Job Titles category 0.41% 0.23% 0.074%
Number of salaries quoted 24 11 1
Average salary £24,000 £25,000 £20,000
Average salary % change year-on-year
-4.00% +25.00%
UK excluding London average salary £22,500 £22,500 £22,000
% change year-on-year
- +2.27%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5791 4811 5442
As % of all permanent IT jobs located in the South West 95.04% 95.02% 96.28%
Number of salaries quoted 4792 4145 4826
Average salary £37,000 £35,000 £36,000
Average salary % change year-on-year
+5.71% -2.77%
90% offered a salary of more than £23,500 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the South West

Help Desk Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the South West region.

Help Desk Engineer Salary Trend in the South West

Help Desk Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the South West region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -13 8 £23,000 -8.00%
Somerset - 8 £27,000 -
Bristol - 5 £25,000 -
Devon - 2 £18,000 -
Cornwall - 1 £18,500 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2014, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 36 (100.00%) Windows
2 25 (69.44%) Windows Server 2008
3 24 (66.67%) Windows Server 2003
4 22 (61.11%) Active Directory
5 17 (47.22%) Microsoft
6 15 (41.67%) Windows Server 2012
7 14 (38.89%) Windows XP
7 14 (38.89%) MS Exchange
7 14 (38.89%) MS Excel
7 14 (38.89%) MS Office
8 13 (36.11%) Firewall
8 13 (36.11%) VPN
8 13 (36.11%) Degree
8 13 (36.11%) Windows Vista
9 12 (33.33%) SLA
10 11 (30.56%) SQL Server
10 11 (30.56%) Client/Server
10 11 (30.56%) Mathematics
10 11 (30.56%) VMware
10 11 (30.56%) Disaster Recovery
10 11 (30.56%) VMware Infrastructure
11 10 (27.78%) Change Control
11 10 (27.78%) MS PowerPoint
11 10 (27.78%) Risk Management
11 10 (27.78%) Service Management
12 5 (13.89%) Service Delivery
12 5 (13.89%) Google
12 5 (13.89%) Incident Management
12 5 (13.89%) Google Apps
12 5 (13.89%) Mac OS

Help Desk Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2014, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (38.89%) MS Exchange
2 3 (8.33%) IIS
2 3 (8.33%) Exchange Server 2010
2 3 (8.33%) Exchange Server 2013
2 3 (8.33%) Exchange Server 2007
Applications
1 14 (38.89%) MS Excel
1 14 (38.89%) MS Office
2 10 (27.78%) MS PowerPoint
Cloud Services
1 5 (13.89%) Google Apps
2 3 (8.33%) Office 365
Communications & Networking
1 13 (36.11%) Firewall
1 13 (36.11%) VPN
2 3 (8.33%) DNS
2 3 (8.33%) DHCP
2 3 (8.33%) TCP/IP
Database & Business Intelligence
1 11 (30.56%) SQL Server
Miscellaneous
1 11 (30.56%) Client/Server
1 11 (30.56%) Mathematics
Operating Systems
1 36 (100.00%) Windows
2 25 (69.44%) Windows Server 2008
3 24 (66.67%) Windows Server 2003
4 15 (41.67%) Windows Server 2012
5 14 (38.89%) Windows XP
6 13 (36.11%) Windows Vista
7 5 (13.89%) Mac OS
7 5 (13.89%) Windows 8
8 3 (8.33%) Windows 7
9 2 (5.56%) Linux
Processes & Methodologies
1 11 (30.56%) Disaster Recovery
2 10 (27.78%) Change Control
2 10 (27.78%) Risk Management
2 10 (27.78%) Service Management
3 5 (13.89%) Service Delivery
3 5 (13.89%) Incident Management
4 2 (5.56%) ITIL
Qualifications
1 13 (36.11%) Degree
2 2 (5.56%) SC Cleared
2 2 (5.56%) Security Cleared
Quality Assurance & Compliance
1 12 (33.33%) SLA
System Software
1 22 (61.11%) Active Directory
2 11 (30.56%) VMware Infrastructure
3 3 (8.33%) Terminal Services
Systems Management
1 1 (2.78%) SCCM
Vendors
1 17 (47.22%) Microsoft
2 11 (30.56%) VMware
3 5 (13.89%) Google
4 2 (5.56%) Remedy
5 1 (2.78%) LANDesk