The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 234 226 207
Rank change year-on-year
-8 -19
Permanent jobs requiring a Help Desk Engineer 13 10 15
As % of all permanent IT jobs located in the South West 0.21% 0.17% 0.27%
As % of the Job Titles category 0.22% 0.18% 0.28%
Number of salaries quoted 7 10 10
Average salary £22,500 £23,000 £27,000
Average salary % change year-on-year
-2.17% -14.81%
90% offered a salary of more than £19,800 £19,500 £17,000
10% offered a salary of more than £22,700 £24,500 £30,000
UK excluding London average salary £22,500 £22,750 £21,500
% change year-on-year
-1.09% +5.81%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5921 5524 5277
As % of all permanent IT jobs located in the South West 96.07% 95.37% 96.56%
Number of salaries quoted 4880 4671 4662
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,000 £23,500
10% offered a salary of more than £57,500 £50,000 £53,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the South West

Help Desk Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the South West region.

Help Desk Engineer Salary Trend in the South West

Help Desk Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the South West region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -3 10 £22,500 +50.00% 1
Somerset +5 3 £21,000 -8.69% 1
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 17 April 2015, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 20 (86.96%) Windows
2 16 (69.57%) Microsoft
2 16 (69.57%) Windows Server 2003
2 16 (69.57%) Windows Server 2008
3 15 (65.22%) MS Office
4 13 (56.52%) VPN
4 13 (56.52%) Firewall
5 12 (52.17%) Microsoft Certification
5 12 (52.17%) VMware
5 12 (52.17%) VMware Infrastructure
6 11 (47.83%) Exchange Server 2007
6 11 (47.83%) Citrix
6 11 (47.83%) TCP/IP
6 11 (47.83%) MS Exchange
7 10 (43.48%) SCCM
8 9 (39.13%) Active Directory
8 9 (39.13%) MCSE
9 8 (34.78%) Windows XP
9 8 (34.78%) Symantec
9 8 (34.78%) Norton AntiVirus
9 8 (34.78%) Exchange Server 2003
9 8 (34.78%) Backup Exec
9 8 (34.78%) Hyper-V
9 8 (34.78%) Microsoft Virtual Server
9 8 (34.78%) Veeam
9 8 (34.78%) VMware ESXi
9 8 (34.78%) Exchange Server 2010
9 8 (34.78%) Office 365
10 7 (30.43%) XenApp
10 7 (30.43%) XenDesktop

Help Desk Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 17 April 2015, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (47.83%) MS Exchange
1 11 (47.83%) Exchange Server 2007
2 8 (34.78%) Exchange Server 2003
2 8 (34.78%) Exchange Server 2010
3 5 (21.74%) Lync
4 3 (13.04%) Exchange Server 2013
5 1 (4.35%) SharePoint
Applications
1 15 (65.22%) MS Office
2 6 (26.09%) MS Excel
3 5 (21.74%) MS PowerPoint
Cloud Services
1 8 (34.78%) Office 365
Communications & Networking
1 13 (56.52%) Firewall
1 13 (56.52%) VPN
2 11 (47.83%) TCP/IP
3 7 (30.43%) Wireless
3 7 (30.43%) SAN
4 5 (21.74%) VLAN
4 5 (21.74%) iSCSI
4 5 (21.74%) NetScaler
4 5 (21.74%) WAN
5 4 (17.39%) VoIP
6 3 (13.04%) DHCP
6 3 (13.04%) DNS
General
1 1 (4.35%) French Language
Miscellaneous
1 5 (21.74%) Clustering
1 5 (21.74%) PDA
2 1 (4.35%) Social Media
Operating Systems
1 20 (86.96%) Windows
2 16 (69.57%) Windows Server 2003
2 16 (69.57%) Windows Server 2008
3 8 (34.78%) Windows XP
4 5 (21.74%) Windows Vista
5 3 (13.04%) Windows 7
5 3 (13.04%) Windows 8
5 3 (13.04%) Windows Server 2012
Processes & Methodologies
1 5 (21.74%) Service Management
1 5 (21.74%) Risk Management
1 5 (21.74%) Change Control
2 4 (17.39%) ITIL
3 1 (4.35%) CRM
Programming Languages
1 5 (21.74%) SQL
Qualifications
1 12 (52.17%) Microsoft Certification
2 9 (39.13%) MCSE
3 6 (26.09%) VMware Certified Professional (VCP)
4 5 (21.74%) CCA
4 5 (21.74%) Citrix Certification
5 3 (13.04%) MCSA
5 3 (13.04%) MCP
6 1 (4.35%) Degree
Quality Assurance & Compliance
1 7 (30.43%) SLA
System Software
1 12 (52.17%) VMware Infrastructure
2 9 (39.13%) Active Directory
3 8 (34.78%) Microsoft Virtual Server
3 8 (34.78%) VMware ESXi
3 8 (34.78%) Hyper-V
4 7 (30.43%) XenApp
4 7 (30.43%) XenDesktop
5 5 (21.74%) vSphere
5 5 (21.74%) VMware ESX
Systems Management
1 10 (43.48%) SCCM
2 8 (34.78%) Norton AntiVirus
2 8 (34.78%) Backup Exec
3 7 (30.43%) SCOM
3 7 (30.43%) SCVMM
4 5 (21.74%) vMotion
5 3 (13.04%) Symantec Endpoint Protection
Vendors
1 16 (69.57%) Microsoft
2 12 (52.17%) VMware
3 11 (47.83%) Citrix
4 8 (34.78%) Symantec
4 8 (34.78%) Veeam
5 7 (30.43%) Websense
6 3 (13.04%) Sophos
7 1 (4.35%) Polycom
Somerset
Clearwater People Solutions
Salary: £18000 Per Annum Excellent benefits +5% shift allowance
Posted: 2 days ago
Gloucestershire
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 8 days ago