The first table below looks at the demand for the Help Desk Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 198 203 213
Rank change year-on-year
+5 +10
Permanent jobs requiring a Help Desk Engineer 28 11 3
As % of all permanent IT jobs located in the South West 0.46% 0.21% 0.054%
As % of the Job Titles category 0.48% 0.22% 0.056%
Number of salaries quoted 28 11 0
Average salary £23,750 £25,000 -
Average salary % change year-on-year
-5.00% -
UK excluding London average salary £22,500 £22,000 £22,500
% change year-on-year
+2.27% -2.22%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5852 4985 5344
As % of all permanent IT jobs located in the South West 95.82% 95.17% 96.51%
Number of salaries quoted 4858 4322 4722
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Engineer
England

Help Desk Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the South West

Help Desk Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the South West region.

Help Desk Engineer Salary Trend in the South West

Help Desk Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the South West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire 0 11 £23,000 -8.00% 1
Somerset - 10 £27,000 -
Bristol - 3 £25,000 - 1
Devon - 3 £18,000 -
Gloucestershire -1 1 £22,500 +50.00%
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 25 July 2014, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 36 (100.00%) Windows
2 23 (63.89%) Windows Server 2008
3 22 (61.11%) Windows Server 2003
4 19 (52.78%) Active Directory
5 17 (47.22%) Microsoft
6 15 (41.67%) Windows XP
7 14 (38.89%) MS Excel
7 14 (38.89%) MS Office
8 13 (36.11%) VPN
8 13 (36.11%) Firewall
8 13 (36.11%) Windows Vista
8 13 (36.11%) Windows Server 2012
9 12 (33.33%) SLA
9 12 (33.33%) MS Exchange
10 11 (30.56%) Degree
11 10 (27.78%) Change Control
11 10 (27.78%) MS PowerPoint
11 10 (27.78%) Risk Management
11 10 (27.78%) Service Management
12 9 (25.00%) Disaster Recovery
12 9 (25.00%) SQL Server
12 9 (25.00%) Client/Server
12 9 (25.00%) VMware
12 9 (25.00%) Mathematics
12 9 (25.00%) VMware Infrastructure
13 7 (19.44%) Windows 7
14 5 (13.89%) LANDesk
14 5 (13.89%) SCCM
14 5 (13.89%) Windows 8
15 3 (8.33%) Terminal Services

Help Desk Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 25 July 2014, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (33.33%) MS Exchange
2 3 (8.33%) Exchange Server 2007
2 3 (8.33%) Exchange Server 2010
2 3 (8.33%) Exchange Server 2013
2 3 (8.33%) IIS
Applications
1 14 (38.89%) MS Office
1 14 (38.89%) MS Excel
2 10 (27.78%) MS PowerPoint
Cloud Services
1 3 (8.33%) Google Apps
1 3 (8.33%) Office 365
Communications & Networking
1 13 (36.11%) VPN
1 13 (36.11%) Firewall
2 3 (8.33%) DNS
2 3 (8.33%) DHCP
2 3 (8.33%) TCP/IP
Database & Business Intelligence
1 9 (25.00%) SQL Server
Miscellaneous
1 9 (25.00%) Client/Server
1 9 (25.00%) Mathematics
Operating Systems
1 36 (100.00%) Windows
2 23 (63.89%) Windows Server 2008
3 22 (61.11%) Windows Server 2003
4 15 (41.67%) Windows XP
5 13 (36.11%) Windows Server 2012
5 13 (36.11%) Windows Vista
6 7 (19.44%) Windows 7
7 5 (13.89%) Windows 8
8 3 (8.33%) Mac OS
9 2 (5.56%) Linux
Processes & Methodologies
1 10 (27.78%) Service Management
1 10 (27.78%) Risk Management
1 10 (27.78%) Change Control
2 9 (25.00%) Disaster Recovery
3 3 (8.33%) Service Delivery
3 3 (8.33%) Incident Management
4 2 (5.56%) ITIL
Qualifications
1 11 (30.56%) Degree
2 2 (5.56%) SC Cleared
2 2 (5.56%) Security Cleared
Quality Assurance & Compliance
1 12 (33.33%) SLA
System Software
1 19 (52.78%) Active Directory
2 9 (25.00%) VMware Infrastructure
3 3 (8.33%) Terminal Services
Systems Management
1 5 (13.89%) SCCM
Vendors
1 17 (47.22%) Microsoft
2 9 (25.00%) VMware
3 5 (13.89%) LANDesk
4 3 (8.33%) Google
5 2 (5.56%) Remedy
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 3 days ago
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: 17 days ago