The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 225 223 232
Rank change year-on-year
-2 +9
Permanent jobs requiring a Help Desk Engineer 9 4 2
As % of all permanent IT jobs located in the South West 0.15% 0.073% 0.036%
As % of the Job Titles category 0.16% 0.076% 0.037%
Number of salaries quoted 9 4 1
Average salary £23,500 £24,500 £19,000
Average salary % change year-on-year
-4.08% +28.94%
UK excluding London average salary £21,500 £22,250 £21,500
% change year-on-year
-3.37% +3.48%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5773 5264 5390
As % of all permanent IT jobs located in the South West 95.93% 95.50% 96.46%
Number of salaries quoted 4921 4467 4798
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the South West

Help Desk Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the South West region.

Help Desk Engineer Salary Trend in the South West

Help Desk Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the South West region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire 0 4 £24,000 -2.04%
Devon - 3 £14,500 -
Gloucestershire - 2 £23,500 - 1
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 23 January 2015, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 21 (100.00%) Windows
2 17 (80.95%) Windows Server 2003
2 17 (80.95%) Windows Server 2008
3 14 (66.67%) Active Directory
4 12 (57.14%) MS Office
4 12 (57.14%) Microsoft
5 10 (47.62%) Windows XP
5 10 (47.62%) MS Exchange
6 9 (42.86%) VPN
6 9 (42.86%) Firewall
7 8 (38.10%) Windows Server 2012
8 7 (33.33%) VMware Infrastructure
8 7 (33.33%) Change Control
8 7 (33.33%) Service Management
8 7 (33.33%) SLA
8 7 (33.33%) MS Excel
8 7 (33.33%) Risk Management
8 7 (33.33%) VMware
8 7 (33.33%) Windows Vista
8 7 (33.33%) MS PowerPoint
9 5 (23.81%) Mathematics
9 5 (23.81%) Exchange Server 2007
9 5 (23.81%) SCCM
9 5 (23.81%) Degree
9 5 (23.81%) Disaster Recovery
9 5 (23.81%) Client/Server
9 5 (23.81%) SQL Server
9 5 (23.81%) TCP/IP
10 3 (14.29%) Mac OS
10 3 (14.29%) Windows 7

Help Desk Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 23 January 2015, IT jobs across the South West region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (47.62%) MS Exchange
2 5 (23.81%) Exchange Server 2007
3 2 (9.52%) Exchange Server 2013
3 2 (9.52%) Exchange Server 2003
3 2 (9.52%) Exchange Server 2010
Applications
1 12 (57.14%) MS Office
2 7 (33.33%) MS Excel
2 7 (33.33%) MS PowerPoint
Cloud Services
1 3 (14.29%) Google Apps
2 2 (9.52%) Office 365
Communications & Networking
1 9 (42.86%) VPN
1 9 (42.86%) Firewall
2 5 (23.81%) TCP/IP
3 3 (14.29%) DNS
3 3 (14.29%) VoIP
3 3 (14.29%) DHCP
4 2 (9.52%) SAN
4 2 (9.52%) Wireless
Database & Business Intelligence
1 5 (23.81%) SQL Server
Miscellaneous
1 5 (23.81%) Mathematics
1 5 (23.81%) Client/Server
2 3 (14.29%) User Experience
Operating Systems
1 21 (100.00%) Windows
2 17 (80.95%) Windows Server 2003
2 17 (80.95%) Windows Server 2008
3 10 (47.62%) Windows XP
4 8 (38.10%) Windows Server 2012
5 7 (33.33%) Windows Vista
6 3 (14.29%) Mac OS
6 3 (14.29%) Windows 7
6 3 (14.29%) Windows 8
Processes & Methodologies
1 7 (33.33%) Change Control
1 7 (33.33%) Service Management
1 7 (33.33%) Risk Management
2 5 (23.81%) Disaster Recovery
3 3 (14.29%) Incident Management
3 3 (14.29%) Service Delivery
3 3 (14.29%) ITIL
Qualifications
1 5 (23.81%) Degree
2 3 (14.29%) Microsoft Certification
2 3 (14.29%) MCP
2 3 (14.29%) MCSA
Quality Assurance & Compliance
1 7 (33.33%) SLA
System Software
1 14 (66.67%) Active Directory
2 7 (33.33%) VMware Infrastructure
3 2 (9.52%) Microsoft Virtual Server
3 2 (9.52%) VMware ESXi
3 2 (9.52%) Hyper-V
3 2 (9.52%) XenApp
3 2 (9.52%) XenDesktop
Systems Management
1 5 (23.81%) SCCM
2 2 (9.52%) Symantec Endpoint Protection
2 2 (9.52%) Norton AntiVirus
2 2 (9.52%) Backup Exec
2 2 (9.52%) SCOM
2 2 (9.52%) SCVMM
Vendors
1 12 (57.14%) Microsoft
2 7 (33.33%) VMware
3 3 (14.29%) Google
4 2 (9.52%) Citrix
4 2 (9.52%) Symantec
4 2 (9.52%) Sophos
4 2 (9.52%) Websense
4 2 (9.52%) Veeam
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: 2 days ago
Cheltenham, Gloucestershire
Reed Professional Services
Salary: £27000 - £31000 per annum + £750 per quarter bonus, phone, laptop
Posted: 2 days ago