1st/2nd Line Help Desk Support Jobs in the South East

1st/2nd Line Help Desk Support
England > South East

As of 8 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median 1st/2nd Line Help Desk Support salary in the South East.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 387 - 485
Rank change year-on-year - - -102
Permanent jobs requiring a 1st/2nd Line Help Desk Support 5 0 2
As % of all permanent jobs advertised in the South East 0.030% - 0.010%
As % of the Job Titles category 0.032% - 0.010%
Number of salaries quoted 0 0 2
10th Percentile - - -
25th Percentile - - £26,250
Median annual salary (50th Percentile) - - £27,500
Median % change year-on-year - - -12.70%
75th Percentile - - £28,750
90th Percentile - - -
England median annual salary - £26,000 £27,500
% change year-on-year - -5.45% -3.08%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,768 13,202 19,109
% of permanent jobs with a recognized job title 93.95% 90.39% 96.43%
Number of salaries quoted 11,324 8,288 12,502
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

1st/2nd Line Help Desk Support
Job Vacancy Trend in the South East

Job postings that featured 1st/2nd Line Help Desk Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 1st/2nd Line Help Desk Support in the South East

1st/2nd Line Help Desk Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 1st/2nd Line Help Desk Support in the South East.

Salary trend for 1st/2nd Line Help Desk Support in the South East

1st/2nd Line Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Help Desk Support within the South East region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Sussex - 5 - -
1st/2nd Line Help Desk Support
England

1st/2nd Line Help Desk Support Skill Set
Top 28 Co-occurring Skills and Capabilities in the South East

For the 6 months to 8 May 2024, 1st/2nd Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 1st/2nd Line Help Desk Support in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) Microsoft
1 5 (100.00%) Adobe
1 5 (100.00%) Active Directory
1 5 (100.00%) Citrix
1 5 (100.00%) Avaya
1 5 (100.00%) Service Delivery
1 5 (100.00%) Change Management
1 5 (100.00%) Firewall
1 5 (100.00%) VLAN
1 5 (100.00%) Azure
1 5 (100.00%) AWS
1 5 (100.00%) Apple iOS
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Mobile Device Management
1 5 (100.00%) Structured Cabling
1 5 (100.00%) AWS Certification
1 5 (100.00%) OneDrive
1 5 (100.00%) Entra ID
1 5 (100.00%) Windows Server
1 5 (100.00%) Virtual Desktop
1 5 (100.00%) Data Loss Prevention
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Windows Server 2019
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Service

1st/2nd Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) AWS
1 5 (100.00%) Azure
1 5 (100.00%) Entra ID
1 5 (100.00%) Microsoft 365
1 5 (100.00%) OneDrive
Communications & Networking
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) Firewall
1 5 (100.00%) Structured Cabling
1 5 (100.00%) VLAN
General
1 5 (100.00%) Social Skills
Operating Systems
1 5 (100.00%) Apple iOS
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
1 5 (100.00%) Windows Server 2019
Processes & Methodologies
1 5 (100.00%) Change Management
1 5 (100.00%) Customer Service
1 5 (100.00%) Data Loss Prevention
1 5 (100.00%) Mobile Device Management
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Service Delivery
Qualifications
1 5 (100.00%) AWS Certification
System Software
1 5 (100.00%) Active Directory
1 5 (100.00%) Virtual Desktop
Vendors
1 5 (100.00%) Adobe
1 5 (100.00%) Avaya
1 5 (100.00%) Citrix
1 5 (100.00%) Microsoft