The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 75 71 82
Rank change year-on-year
-4 +11
Permanent jobs citing Service Delivery 786 850 818
As % of all permanent IT jobs located in the South East 3.35% 3.79% 3.37%
As % of the Processes & Methodologies category 4.28% 4.99% 4.49%
Number of salaries quoted 547 659 585
Average salary £45,250 £47,500 £46,000
Average salary % change year-on-year
-4.73% +3.26%
90% offered a salary of more than £27,500 £29,000 £30,000
10% offered a salary of more than £70,000 £70,000 £66,700
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
18366 17040 18222
As % of all permanent IT jobs located in the South East 78.24% 75.99% 75.00%
Number of salaries quoted 14545 13781 15591
Average salary £45,000 £44,000 £45,000
Average salary % change year-on-year
+2.27% -2.22%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 24 April 2014.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Berkshire -8 189 £47,500 +7.34% 4
Surrey -21 180 £52,500 +10.52% 9
Hampshire -8 128 £39,250 -12.77% 7
Buckinghamshire +15 127 £46,550 +3.44% 7
West Sussex -14 45 £43,000 -4.44% 1
Kent +10 44 £52,500 +16.66% 1
Oxfordshire -1 34 £40,000 -20.00% 5
East Sussex -4 14 £35,000 -22.22%
Middlesex -14 11 £65,000 +8.33% 3
M4 Corridor - 5 £26,000 -
Home Counties - 1 £30,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 617 (42.29%) ITIL
2 389 (26.66%) Service Management
3 340 (23.30%) Microsoft
4 310 (21.25%) Windows
5 289 (19.81%) Project Management
6 276 (18.92%) Finance
7 256 (17.55%) SLA
8 244 (16.72%) Telecoms
9 226 (15.49%) MS Excel
10 191 (13.09%) Degree
11 171 (11.72%) Security Cleared
12 168 (11.51%) Active Directory
13 165 (11.31%) SQL
14 161 (11.03%) PRINCE2
15 158 (10.83%) Change Management
16 151 (10.35%) VMware
17 140 (9.60%) Cisco
18 132 (9.05%) SQL Server
19 123 (8.43%) Oracle
20 121 (8.29%) ITSM
21 113 (7.75%) MS Exchange
22 111 (7.61%) MS Office
22 111 (7.61%) Management Information System
23 109 (7.47%) Citrix
24 107 (7.33%) ITIL Certification
25 106 (7.27%) Firewall
26 105 (7.20%) SC Cleared
27 103 (7.06%) SAP
28 100 (6.85%) Stakeholder Management
29 99 (6.79%) Linux

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 113 (7.75%) MS Exchange
2 78 (5.35%) SharePoint
3 48 (3.29%) WebSphere
4 47 (3.22%) Exchange Server 2003
5 42 (2.88%) Exchange Server 2010
6 34 (2.33%) IIS
6 34 (2.33%) Lync
7 26 (1.78%) Exchange Server 2007
8 19 (1.30%) IBM Notes
9 18 (1.23%) Tomcat
10 17 (1.17%) SAS
11 16 (1.10%) SharePoint 2010
12 15 (1.03%) CMS
13 14 (0.96%) Apache
13 14 (0.96%) SharePoint 2013
14 11 (0.75%) Exchange Server 2013
15 10 (0.69%) Blackberry Enterprise Server
16 8 (0.55%) WebLogic
17 6 (0.41%) JCAPS
18 5 (0.34%) Lotus Domino
Applications
1 226 (15.49%) MS Excel
2 111 (7.61%) MS Office
3 38 (2.60%) MS Project
4 31 (2.12%) MS PowerPoint
5 29 (1.99%) MS Visio
6 6 (0.41%) Adobe Captivate
7 3 (0.21%) SPSS
8 1 (0.069%) Spreadsheet
Business Applications
1 22 (1.51%) SAP SRM
2 18 (1.23%) Dynamics CRM
3 15 (1.03%) Remedy ITSM
4 12 (0.82%) Cognos Business Intelligence
5 6 (0.41%) SAP ERP
6 5 (0.34%) Dynamics AX
7 3 (0.21%) SAP GRC
7 3 (0.21%) Oracle EBS R12
8 2 (0.14%) BusinessWorks
8 2 (0.14%) SAP MM
8 2 (0.14%) SAP HR
8 2 (0.14%) SAP SD
8 2 (0.14%) Oracle EBS
8 2 (0.14%) Oracle Applications
8 2 (0.14%) Oracle CRM
8 2 (0.14%) Oracle SCM
8 2 (0.14%) Oracle HRMS
8 2 (0.14%) Academy Housing
8 2 (0.14%) arcHouse
8 2 (0.14%) Siebel Analytics
Cloud Services
1 27 (1.85%) SaaS
2 14 (0.96%) Cloud Computing
3 4 (0.27%) Amazon AWS
4 3 (0.21%) IaaS
4 3 (0.21%) Microsoft Azure
4 3 (0.21%) PaaS
5 1 (0.069%) Google Apps
5 1 (0.069%) Office 365
Communications & Networking
1 106 (7.27%) Firewall
2 76 (5.21%) DNS
3 68 (4.66%) WAN
3 68 (4.66%) SAN
4 58 (3.98%) LAN
5 55 (3.77%) TCP/IP
5 55 (3.77%) Internet
6 45 (3.08%) VPN
7 37 (2.54%) PBX
8 36 (2.47%) VoIP
9 35 (2.40%) Network Security
10 34 (2.33%) DHCP
11 32 (2.19%) Ethernet
11 32 (2.19%) MPLS
12 31 (2.12%) Wireless
13 26 (1.78%) iSCSI
14 25 (1.71%) 3G
15 24 (1.64%) SDH
16 21 (1.44%) VLAN
17 18 (1.23%) NAS
Database & Business Intelligence
1 132 (9.05%) SQL Server
2 32 (2.19%) DB2
3 31 (2.12%) MySQL
4 27 (1.85%) Oracle Database
5 24 (1.64%) SQL Server 2008
6 23 (1.58%) SQL Server 2005
6 23 (1.58%) SAP BI
7 18 (1.23%) Data Warehouse
7 18 (1.23%) BusinessObjects
7 18 (1.23%) SQL Server Reporting Services
8 17 (1.17%) PostgreSQL
9 16 (1.10%) Data Mining
9 16 (1.10%) SQL Server Integration Services
10 15 (1.03%) Big Data
10 15 (1.03%) Relational Database
10 15 (1.03%) Oracle BI EE
11 10 (0.69%) InterSystems Cache
11 10 (0.69%) SQL Server 2012
12 9 (0.62%) SAP BW
13 6 (0.41%) Crystal Reports
Development Applications
1 10 (0.69%) Visual Studio
2 7 (0.48%) JIRA
3 6 (0.41%) Eclipse
3 6 (0.41%) Team Foundation Server
4 5 (0.34%) PHPUnit
5 4 (0.27%) Oracle Forms
5 4 (0.27%) Subversion
5 4 (0.27%) Behat
6 3 (0.21%) Bugzilla
6 3 (0.21%) TestDirector
6 3 (0.21%) QuickTest Pro
6 3 (0.21%) PVCS
7 2 (0.14%) AdminStudio
7 2 (0.14%) MSI
7 2 (0.14%) Toad
7 2 (0.14%) Selenium
7 2 (0.14%) SQL Server Management Studio (SSMS)
8 1 (0.069%) TestComplete
8 1 (0.069%) VSS/SourceSafe
8 1 (0.069%) ClearCase
General
1 276 (18.92%) Finance
2 244 (16.72%) Telecoms
3 80 (5.48%) Marketing
4 72 (4.93%) Retail
5 40 (2.74%) Billing
6 26 (1.78%) Legal
7 19 (1.30%) Banking
8 17 (1.17%) Back Office
9 13 (0.89%) Law
10 11 (0.75%) Advertising
11 8 (0.55%) Front Office
11 8 (0.55%) Automotive
12 7 (0.48%) Local Government
12 7 (0.48%) Games
13 6 (0.41%) Manufacturing
13 6 (0.41%) Multimedia
14 5 (0.34%) Korean Language
14 5 (0.34%) French Language
14 5 (0.34%) German Language
14 5 (0.34%) Electronics
Job Titles
1 295 (20.22%) Service Manager
2 193 (13.23%) Delivery Manager
3 173 (11.86%) Services Delivery Manager
4 156 (10.69%) Analyst
5 104 (7.13%) Project Manager
6 64 (4.39%) Architect
7 61 (4.18%) Infrastructure Manager
8 60 (4.11%) Administrator
9 55 (3.77%) Consultant
9 55 (3.77%) Support Analyst
10 54 (3.70%) Developer
11 51 (3.50%) Service Analyst
12 49 (3.36%) Team Leader
13 40 (2.74%) IT Services Manager
14 38 (2.60%) Operations Manager
15 37 (2.54%) Senior Manager
16 35 (2.40%) Infrastructure Project Manager
16 35 (2.40%) Solutions Architect
16 35 (2.40%) Applications Support
17 32 (2.19%) Systems Administrator
Libraries, Frameworks & Software Standards
1 51 (3.50%) .NET
2 43 (2.95%) Web Services
3 39 (2.67%) HTML
4 27 (1.85%) CSS
5 26 (1.78%) SAP XI
5 26 (1.78%) SAP PI
6 24 (1.64%) XML
6 24 (1.64%) jQuery
7 23 (1.58%) VXML
8 18 (1.23%) ASP.NET
9 14 (0.96%) HTML5
10 12 (0.82%) CSS3
11 11 (0.75%) SOAP
12 8 (0.55%) JSON
13 7 (0.48%) WCF
13 7 (0.48%) J2EE
13 7 (0.48%) COM
14 6 (0.41%) JSP
14 6 (0.41%) SAP Basis
15 5 (0.34%) XPages
Miscellaneous
1 111 (7.61%) Management Information System
2 47 (3.22%) Replication
3 32 (2.19%) CMDB
4 30 (2.06%) Computer Science
5 27 (1.85%) Blackberry
6 26 (1.78%) Clustering
7 23 (1.58%) IVR
8 21 (1.44%) iPhone
9 20 (1.37%) Video Conferencing
10 19 (1.30%) Mathematics
10 19 (1.30%) Enterprise Storage
11 18 (1.23%) CLARiiON
12 17 (1.17%) Statistics
13 16 (1.10%) Firmware
14 14 (0.96%) Thin Client
14 14 (0.96%) FMCG
14 14 (0.96%) Fat Client
15 13 (0.89%) Open Source
16 11 (0.75%) Enterprise Software
16 11 (0.75%) PMI
Operating Systems
1 310 (21.25%) Windows
2 99 (6.79%) Linux
2 99 (6.79%) Windows Server 2008
3 88 (6.03%) Windows Server 2003
4 73 (5.00%) Windows 7
5 71 (4.87%) UNIX
6 48 (3.29%) Red Hat Enterprise Linux
7 44 (3.02%) Windows XP
8 36 (2.47%) Windows Server 2012
9 35 (2.40%) Solaris
10 19 (1.30%) Android
11 18 (1.23%) Windows 8
12 16 (1.10%) Windows Phone
13 15 (1.03%) HPUX
14 12 (0.82%) Windows Vista
15 9 (0.62%) Mac OS X
15 9 (0.62%) AIX
16 8 (0.55%) Oracle Linux
17 7 (0.48%) CentOS
18 6 (0.41%) Apple iOS
Processes & Methodologies
1 617 (42.29%) ITIL
2 389 (26.66%) Service Management
3 289 (19.81%) Project Management
4 161 (11.03%) PRINCE2
5 158 (10.83%) Change Management
6 121 (8.29%) ITSM
7 100 (6.85%) Stakeholder Management
8 95 (6.51%) Incident Management
9 89 (6.10%) Problem Management
10 86 (5.89%) CRM
11 74 (5.07%) Disaster Recovery
12 68 (4.66%) Business Development
13 65 (4.46%) Continuous Improvement
14 62 (4.25%) Business Intelligence
15 61 (4.18%) Performance Management
16 59 (4.04%) Change Control
17 50 (3.43%) ERP
17 50 (3.43%) Release Management
18 49 (3.36%) Configuration Management
19 45 (3.08%) Supplier Management
Programming Languages
1 165 (11.31%) SQL
2 37 (2.54%) Java
3 33 (2.26%) C#
4 32 (2.19%) JavaScript
5 26 (1.78%) ABAP
5 26 (1.78%) PowerShell
6 23 (1.58%) C
7 14 (0.96%) T-SQL
7 14 (0.96%) Shell Script
8 13 (0.89%) VBScript
9 11 (0.75%) PHP
10 8 (0.55%) VB
10 8 (0.55%) VB.NET
11 5 (0.34%) C++
12 4 (0.27%) PL/SQL
13 3 (0.21%) Perl
14 2 (0.14%) Python
14 2 (0.14%) VB6
15 1 (0.069%) PL/1
15 1 (0.069%) SAPscript
Qualifications
1 191 (13.09%) Degree
2 171 (11.72%) Security Cleared
3 107 (7.33%) ITIL Certification
4 105 (7.20%) SC Cleared
5 91 (6.24%) Microsoft Certification
6 66 (4.52%) MCSE
7 57 (3.91%) Cisco Certification
8 35 (2.40%) PRINCE2 Practitioner
9 34 (2.33%) MCITP
10 33 (2.26%) CCNA
11 28 (1.92%) CTC Cleared
12 27 (1.85%) MCSA
13 26 (1.78%) PMI Certification
13 26 (1.78%) MCP
14 21 (1.44%) CCNP
15 18 (1.23%) PRINCE2 Certification
16 17 (1.17%) PMP
17 16 (1.10%) ISTQB
17 16 (1.10%) DV Cleared
18 13 (0.89%) HND
Quality Assurance & Compliance
1 256 (17.55%) SLA
2 46 (3.15%) QA
3 41 (2.81%) ISO/IEC 27001
4 28 (1.92%) ISO 9001
5 15 (1.03%) COBIT
6 11 (0.75%) ISO 9000
7 9 (0.62%) PCI DSS
8 7 (0.48%) Sarbanes-Oxley
9 5 (0.34%) Basel II
10 4 (0.27%) ISO/IEC 20000
11 2 (0.14%) ISO 14001
11 2 (0.14%) Dublin Core
11 2 (0.14%) HL7
12 1 (0.069%) Data Quality
12 1 (0.069%) BS25999
System Software
1 168 (11.51%) Active Directory
2 89 (6.10%) VMware Infrastructure
3 57 (3.91%) Hyper-V
4 32 (2.19%) XenApp
5 31 (2.12%) XenDesktop
6 28 (1.92%) vSphere
7 23 (1.58%) NFS
8 16 (1.10%) XenServer
9 15 (1.03%) Terminal Services
10 14 (0.96%) Microsoft App-V
11 9 (0.62%) Xen
12 8 (0.55%) NDS
13 7 (0.48%) KVM
13 7 (0.48%) Microsoft Virtual Server
14 6 (0.41%) UAG
15 4 (0.27%) Oracle RAC
16 3 (0.21%) VMware ESXi
17 2 (0.14%) Terminal Server
17 2 (0.14%) VMware ESX
18 1 (0.069%) vCloud
Systems Management
1 40 (2.74%) Backup Exec
2 37 (2.54%) SCCM
3 21 (1.44%) WSUS
4 17 (1.17%) Norton AntiVirus
5 16 (1.10%) NetBackup
6 14 (0.96%) SCOM
7 12 (0.82%) EMC Navisphere
8 7 (0.48%) SCVMM
9 5 (0.34%) Tivoli
10 4 (0.27%) HP Quality Center
10 4 (0.27%) McAfee ePO
11 3 (0.21%) HP SIM
11 3 (0.21%) Nagios
12 2 (0.14%) Tivoli Storage Manager
12 2 (0.14%) BMC PATROL
12 2 (0.14%) Cisco IPCC
12 2 (0.14%) BladeLogic
12 2 (0.14%) Data Guard
12 2 (0.14%) BMC Performance Manager
12 2 (0.14%) Cisco CUCM
Vendors
1 340 (23.30%) Microsoft
2 151 (10.35%) VMware
3 140 (9.60%) Cisco
4 123 (8.43%) Oracle
5 109 (7.47%) Citrix
6 103 (7.06%) SAP
7 87 (5.96%) HP
8 71 (4.87%) IBM
9 46 (3.15%) Red Hat
10 42 (2.88%) Juniper
11 39 (2.67%) Remedy
12 36 (2.47%) CheckPoint
13 35 (2.40%) Symantec
14 34 (2.33%) Nortel
15 31 (2.12%) Dell
16 29 (1.99%) Avaya
17 28 (1.92%) Huawei
18 27 (1.85%) ServiceNow
19 26 (1.78%) NetApp
20 23 (1.58%) Fujitsu
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £30,000 per annum + Excellent Company Benefits
Posted: 6 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £30000 - £32000 per annum + car, bonus, benefits
Posted: 9 hours ago
Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £65000 - £70000 per annum + Benefits
Posted: 12 hours ago
Middlesex
Mercator IT Solutions
Salary: Bonus's
Posted: 12 hours ago
Fareham, Hampshire
Office for National Statistics
Salary: £43,550 - £63,545 (plus pension and benefits)
Posted: 13 hours ago
Dover, Kent
Harvey Nash plc
Salary: £50000 - £65000 per annum + Benefits
Posted: Yesterday
Middlesex
Streamline Connections
Salary: £45000 - £48000 per annum + Benefits
Posted: Yesterday
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Middlesex
ARM Technology
Salary: £40000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Energizer
Salary: Competitive + Bens
Posted: Yesterday
Abingdon, Oxfordshire
Yoh
Posted: Yesterday
Surrey
TLP Consultancy Ltd.
Salary: £24000 - £28000 per annum + benefits
Posted: Yesterday
Hampshire
FT Select
Salary: From £57,200 to £67,200 per annum + 15% bonus + Pension + Life Cover
Posted: Yesterday
Hampshire
FT Select
Salary: From £47,600 to £56,600 per annum + 12% bonus + Pension + Life Cover +
Posted: Yesterday
Milton Keynes, Buckinghamshire
Harvey Nash plc
Salary: £50000 - £65000 per annum + pension, healthcare, bonus
Posted: Yesterday
Havant, Hampshire
Executive Recruitment Services (ERS)
Salary: £60000 - £70000 per annum
Posted: Yesterday
Havant, Hampshire
Executive Recruitment Services (ERS)
Salary: £60000 - £70000 per annum
Posted: Yesterday
Abingdon, Oxfordshire
Yoh Company
Salary: £50000 - £60000 per annum
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Offer competitive package
Posted: 2 days ago
South East
Lorien Resourcing
Salary: Competitive salary plus car plus package
Posted: 2 days ago