The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 73 78 94
Rank change year-on-year
+5 +16
Permanent jobs citing Service Delivery 780 791 659
As % of all permanent IT jobs located in the South East 3.57% 3.67% 2.92%
As % of the Processes & Methodologies category 4.49% 4.64% 3.74%
Number of salaries quoted 517 570 500
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £26,000 £27,685 £27,500
10% offered a salary of more than £67,500 £70,000 £67,500
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17383 17049 17614
As % of all permanent IT jobs located in the South East 79.58% 79.20% 77.94%
Number of salaries quoted 13513 13926 14901
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 21 October 2014.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 305 £45,000 -14.28% 22
Hampshire -25 119 £45,000 +9.75% 13
Surrey -6 113 £38,500 -25.24% 16
Buckinghamshire -6 95 £50,000 +16.27% 12
Oxfordshire +18 52 £40,000 -11.11% 3
Kent 0 34 £60,000 +20.00% 7
West Sussex -13 24 £36,500 -18.88% 3
East Sussex -13 15 £37,500 -31.81% 1
Middlesex -4 12 £50,000 -28.57%
Thames Valley +3 4 £72,500 +11.53%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 21 October 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 637 (43.19%) ITIL
2 359 (24.34%) Service Management
3 356 (24.14%) SLA
4 344 (23.32%) Microsoft
5 307 (20.81%) Finance
6 297 (20.14%) Windows
7 278 (18.85%) Telecoms
8 262 (17.76%) MS Excel
9 250 (16.95%) Degree
10 214 (14.51%) Project Management
11 187 (12.68%) Change Management
12 166 (11.25%) VMware
12 166 (11.25%) SQL
13 161 (10.92%) Analytical Skills
14 143 (9.69%) MS Office
14 143 (9.69%) Cisco
15 141 (9.56%) Active Directory
16 126 (8.54%) Windows Server 2008
17 125 (8.47%) Internet
17 125 (8.47%) CRM
17 125 (8.47%) Firewall
18 122 (8.27%) Security Cleared
18 122 (8.27%) Marketing
19 121 (8.20%) ITIL Certification
20 110 (7.46%) Continuous Improvement
21 108 (7.32%) Incident Management
21 108 (7.32%) Line Management
22 100 (6.78%) Citrix
23 95 (6.44%) Microsoft Certification
23 95 (6.44%) PRINCE2

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 21 October 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 88 (5.97%) MS Exchange
2 53 (3.59%) Exchange Server 2010
3 46 (3.12%) Exchange Server 2003
4 29 (1.97%) Exchange Server 2007
5 27 (1.83%) IIS
6 26 (1.76%) WebSphere
7 25 (1.69%) SharePoint
8 19 (1.29%) Lotus Domino
9 16 (1.08%) Blackberry Enterprise Server
10 14 (0.95%) Lync
11 13 (0.88%) WebSphere Portal
11 13 (0.88%) Quickr
11 13 (0.88%) WebSphere Application Server
11 13 (0.88%) Tomcat
12 12 (0.81%) Exchange Server 2013
13 11 (0.75%) IBM Notes
14 10 (0.68%) Oracle Collaboration Suite
14 10 (0.68%) Apache
15 9 (0.61%) WebLogic
16 7 (0.47%) CMS
Applications
1 262 (17.76%) MS Excel
2 143 (9.69%) MS Office
3 32 (2.17%) MS PowerPoint
4 19 (1.29%) MS Visio
5 14 (0.95%) MS Project
6 3 (0.20%) Photoshop
7 1 (0.068%) PowerPivot
7 1 (0.068%) Adobe Captivate
Business Applications
1 21 (1.42%) SAP FI
1 21 (1.42%) SAP FI/CO
1 21 (1.42%) SAP CO
2 9 (0.61%) SAP Oil and Gas
3 7 (0.47%) SAP IS-U
3 7 (0.47%) Agresso
4 3 (0.20%) Dynamics NAV
4 3 (0.20%) Dynamics CRM
4 3 (0.20%) Maximo
5 2 (0.14%) Oracle Applications
5 2 (0.14%) SAP R/3
5 2 (0.14%) RMDS
5 2 (0.14%) SAP SRM
5 2 (0.14%) Oracle EBS R12
6 1 (0.068%) SAP MII
6 1 (0.068%) Oracle BPM
6 1 (0.068%) SAP HR
6 1 (0.068%) SAP CRM
Cloud Services
1 46 (3.12%) SaaS
2 43 (2.92%) Office 365
3 34 (2.31%) Microsoft Azure
4 13 (0.88%) IaaS
5 12 (0.81%) Cloud Computing
6 6 (0.41%) Amazon EC2
7 5 (0.34%) Amazon S3
7 5 (0.34%) Amazon ElastiCache
7 5 (0.34%) ElastiCache
8 4 (0.27%) Google Apps
8 4 (0.27%) Amazon AWS
9 1 (0.068%) Taleo
Communications & Networking
1 125 (8.47%) Internet
1 125 (8.47%) Firewall
2 91 (6.17%) LAN
2 91 (6.17%) WAN
3 55 (3.73%) TCP/IP
4 53 (3.59%) DNS
5 47 (3.19%) SAN
5 47 (3.19%) UMTS
5 47 (3.19%) GSM
6 46 (3.12%) VPN
7 44 (2.98%) SS7
8 43 (2.92%) 3G
9 42 (2.85%) Wireless
10 38 (2.58%) VoIP
10 38 (2.58%) LTE
11 37 (2.51%) MPLS
12 30 (2.03%) DHCP
13 29 (1.97%) Radio Access Network
13 29 (1.97%) Ethernet
14 25 (1.69%) SMS
Database & Business Intelligence
1 67 (4.54%) SQL Server
2 24 (1.63%) Relational Database
3 19 (1.29%) MySQL
4 16 (1.08%) SQL Server 2005
4 16 (1.08%) Oracle Database
5 13 (0.88%) SQL Server 2008
6 11 (0.75%) SQL Server Integration Services
7 10 (0.68%) PostgreSQL
7 10 (0.68%) Data Mining
8 8 (0.54%) DB2
8 8 (0.54%) SQL Server Reporting Services
9 7 (0.47%) Data Warehouse
10 5 (0.34%) Amazon RDS
10 5 (0.34%) Oracle Database 11g
10 5 (0.34%) SAP BI
11 4 (0.27%) BusinessObjects
11 4 (0.27%) Big Data
12 3 (0.20%) SAP BW
12 3 (0.20%) MS Access
12 3 (0.20%) Oracle Reports
Development Applications
1 10 (0.68%) Team Foundation Server
2 9 (0.61%) Eclipse
3 7 (0.47%) JUnit
3 7 (0.47%) Visual Studio
4 5 (0.34%) Git (software)
4 5 (0.34%) TeamCity
4 5 (0.34%) Jenkins
4 5 (0.34%) Atlassian Bamboo
4 5 (0.34%) Selenium
5 4 (0.27%) Toad
5 4 (0.27%) Wise Package Studio
5 4 (0.27%) TestComplete
6 3 (0.20%) PHPUnit
6 3 (0.20%) Subversion
7 2 (0.14%) Behat
8 1 (0.068%) Cucumber
8 1 (0.068%) Oracle APEX
8 1 (0.068%) CruiseControl
8 1 (0.068%) Maven
8 1 (0.068%) MSI
General
1 307 (20.81%) Finance
2 278 (18.85%) Telecoms
3 122 (8.27%) Marketing
4 73 (4.95%) Retail
5 42 (2.85%) Legal
6 41 (2.78%) Advertising
7 38 (2.58%) Billing
8 34 (2.31%) German Language
9 33 (2.24%) Front Office
10 29 (1.97%) Multimedia
11 22 (1.49%) Banking
12 11 (0.75%) Back Office
12 11 (0.75%) Manufacturing
13 8 (0.54%) Law
13 8 (0.54%) French Language
14 6 (0.41%) Aerospace
15 5 (0.34%) Electronics
16 4 (0.27%) Publishing
16 4 (0.27%) Financial Institution
16 4 (0.27%) Local Government
Job Titles
1 234 (15.86%) Service Manager
2 202 (13.69%) Analyst
3 164 (11.12%) Delivery Manager
4 148 (10.03%) Services Delivery Manager
5 122 (8.27%) Consultant
6 88 (5.97%) Team Leader
7 81 (5.49%) Support Engineer
8 74 (5.02%) Support Analyst
9 59 (4.00%) Project Manager
10 54 (3.66%) Applications Support
11 53 (3.59%) Service Analyst
12 50 (3.39%) IT Services Manager
13 49 (3.32%) Technical Manager
14 48 (3.25%) Support Manager
14 48 (3.25%) Architect
15 45 (3.05%) Technical Support
15 45 (3.05%) Senior Manager
16 40 (2.71%) Account Manager
16 40 (2.71%) Technical Engineer
17 36 (2.44%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 33 (2.24%) HTML
2 31 (2.10%) .NET
2 31 (2.10%) Web Services
3 30 (2.03%) CSS
4 22 (1.49%) Middleware
5 20 (1.36%) EDI
6 19 (1.29%) XML
7 15 (1.02%) ASP.NET
7 15 (1.02%) SOAP
8 13 (0.88%) J2EE
9 11 (0.75%) Application Packaging
10 10 (0.68%) jQuery
11 9 (0.61%) WebSphere MQ
12 8 (0.54%) HTML5
12 8 (0.54%) CSS3
13 6 (0.41%) JSP
13 6 (0.41%) Servlets
13 6 (0.41%) Spring
13 6 (0.41%) ActiveMQ
13 6 (0.41%) iBATIS
Miscellaneous
1 161 (10.92%) Analytical Skills
2 76 (5.15%) Management Information System
3 49 (3.32%) Computer Science
4 31 (2.10%) Mathematics
4 31 (2.10%) Enterprise Software
5 29 (1.97%) User Experience
6 28 (1.90%) Blackberry
7 24 (1.63%) PMI
8 23 (1.56%) Smartphone
8 23 (1.56%) Clustering
9 19 (1.29%) CMDB
10 17 (1.15%) Life Science
10 17 (1.15%) Fat Client
10 17 (1.15%) Thin Client
11 16 (1.08%) Statistics
11 16 (1.08%) Performance Metrics
12 15 (1.02%) Social Media
13 12 (0.81%) Client/Server
13 12 (0.81%) Video Conferencing
14 11 (0.75%) Open Source
Operating Systems
1 297 (20.14%) Windows
2 126 (8.54%) Windows Server 2008
3 95 (6.44%) UNIX
4 92 (6.24%) Windows Server 2003
5 86 (5.83%) Linux
6 59 (4.00%) Windows Server 2012
7 58 (3.93%) Windows 7
8 49 (3.32%) Windows XP
9 26 (1.76%) Windows 2000 Server
9 26 (1.76%) Windows 8
10 25 (1.69%) Red Hat Enterprise Linux
11 18 (1.22%) Solaris
11 18 (1.22%) Oracle Linux
12 17 (1.15%) Windows Phone
12 17 (1.15%) Windows Phone 8
13 16 (1.08%) CentOS
14 10 (0.68%) HPUX
14 10 (0.68%) Android
15 9 (0.61%) Apple iOS
16 7 (0.47%) Windows 2000
Processes & Methodologies
1 637 (43.19%) ITIL
2 359 (24.34%) Service Management
3 214 (14.51%) Project Management
4 187 (12.68%) Change Management
5 125 (8.47%) CRM
6 110 (7.46%) Continuous Improvement
7 108 (7.32%) Incident Management
7 108 (7.32%) Line Management
8 95 (6.44%) PRINCE2
9 82 (5.56%) Mentoring
10 81 (5.49%) Stakeholder Management
11 80 (5.42%) Agile Software Development
12 64 (4.34%) Business Development
12 64 (4.34%) Problem Management
13 61 (4.14%) ITSM
14 57 (3.86%) Time Management
15 56 (3.80%) Root Cause Analysis
16 52 (3.53%) People Management
17 47 (3.19%) Performance Management
18 46 (3.12%) Programme Management
Programming Languages
1 166 (11.25%) SQL
2 43 (2.92%) Java
3 42 (2.85%) C
4 25 (1.69%) JavaScript
5 18 (1.22%) C#
6 15 (1.02%) Bash Shell
6 15 (1.02%) Python
7 13 (0.88%) Shell Script
8 12 (0.81%) Perl
9 6 (0.41%) ABAP
9 6 (0.41%) Ruby
10 5 (0.34%) PL/SQL
10 5 (0.34%) T-SQL
11 3 (0.20%) PowerShell
11 3 (0.20%) sed
11 3 (0.20%) Korn
11 3 (0.20%) VB.NET
11 3 (0.20%) PHP
11 3 (0.20%) AWK
12 1 (0.068%) R
Qualifications
1 250 (16.95%) Degree
2 122 (8.27%) Security Cleared
3 121 (8.20%) ITIL Certification
4 95 (6.44%) Microsoft Certification
5 76 (5.15%) SC Cleared
6 62 (4.20%) Cisco Certification
7 58 (3.93%) HND
8 52 (3.53%) HNC
9 51 (3.46%) CCNA
10 49 (3.32%) MCSE
11 43 (2.92%) MCITP
12 38 (2.58%) MCSA
13 34 (2.31%) PMI Certification
14 31 (2.10%) MCP
15 30 (2.03%) DV Cleared
15 30 (2.03%) ITIL Foundation Certificate
16 22 (1.49%) CCNP
17 20 (1.36%) VMware Certified Professional (VCP)
18 15 (1.02%) CCIE
18 15 (1.02%) PRINCE2 Certification
Quality Assurance & Compliance
1 356 (24.14%) SLA
2 55 (3.73%) QA
3 42 (2.85%) ISO/IEC 27001
4 13 (0.88%) COBIT
5 11 (0.75%) Sarbanes-Oxley
6 10 (0.68%) ISO 9001
6 10 (0.68%) PCI DSS
7 3 (0.20%) BS15000
8 1 (0.068%) GPG13
System Software
1 141 (9.56%) Active Directory
2 91 (6.17%) VMware Infrastructure
3 55 (3.73%) NDS
4 49 (3.32%) XenApp
5 21 (1.42%) vSphere
6 18 (1.22%) Hyper-V
7 14 (0.95%) XenDesktop
8 12 (0.81%) Terminal Server
9 11 (0.75%) IMail Server
10 8 (0.54%) Terminal Services
11 7 (0.47%) XenServer
12 5 (0.34%) DFS Replication
12 5 (0.34%) VMware ESXi
12 5 (0.34%) VMware ESX
13 3 (0.20%) vCloud
13 3 (0.20%) Tivoli Directory Server
13 3 (0.20%) Microsoft Virtual Server
14 2 (0.14%) KVM
14 2 (0.14%) Microsoft App-V
14 2 (0.14%) Citrix Presentation Server
Systems Management
1 40 (2.71%) SCCM
2 29 (1.97%) Backup Exec
3 18 (1.22%) Norton AntiVirus
4 15 (1.02%) Puppet
5 14 (0.95%) Tivoli
6 11 (0.75%) Cisco IPCC
6 11 (0.75%) NetBackup
7 10 (0.68%) WSUS
8 8 (0.54%) SCOM
9 6 (0.41%) Cacti
10 5 (0.34%) Ganglia
10 5 (0.34%) Munin
10 5 (0.34%) Opscode Chef
10 5 (0.34%) logstash
10 5 (0.34%) Salt
10 5 (0.34%) Graylog2
10 5 (0.34%) collectd
10 5 (0.34%) StatsD
10 5 (0.34%) Ansible
11 4 (0.27%) HP Data Protector
Vendors
1 344 (23.32%) Microsoft
2 166 (11.25%) VMware
3 143 (9.69%) Cisco
4 100 (6.78%) Citrix
5 93 (6.31%) HP
6 90 (6.10%) Oracle
7 68 (4.61%) SAP
8 51 (3.46%) Nokia Solutions and Networks
9 50 (3.39%) IBM
10 40 (2.71%) Nokia
11 39 (2.64%) TIBCO
12 33 (2.24%) Alcatel-Lucent
13 29 (1.97%) Symantec
14 27 (1.83%) Juniper
15 24 (1.63%) Remedy
15 24 (1.63%) Red Hat
16 23 (1.56%) Ericsson
16 23 (1.56%) Nortel
16 23 (1.56%) CheckPoint
17 22 (1.49%) Huawei
Havant, Hampshire
Executive Recruitment Services (ERS)
Salary: £70000 per annum
Posted: 7 hours ago
Reading, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 9 hours ago
Bracknell, Berkshire
Synergize Consulting
Salary: From £45,000 to £60,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 11 hours ago
Reading, Berkshire
JM
Salary: £65000 - £75000 per annum + Bonus + Company car + Benefits
Posted: Yesterday
Redhill, Surrey
Circle Recruitment
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: Yesterday
Redhill, Surrey
Senitor Associates
Salary: £80000 per annum + benefits
Posted: Yesterday
Epsom, Surrey
Epsom College
Salary: From £29,000 to £31,000 per annum
Posted: Yesterday
Reading, Berkshire
Circle Recruitment
Salary: £30000 - £40000 per annum + bens
Posted: Yesterday
Slough, Berkshire
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: Yesterday
Basingstoke, Hampshire
Veridicore Limited
Salary: benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £28,000 per annum + Great Benefits
Posted: Yesterday
East Molesey, Surrey
Anderson Lamb
Salary: From £40,000 to £50,000 per annum plus 15% bonus and benefits
Posted: Yesterday
Oxford, Oxfordshire
Corriculo
Salary: Up to £50,000 per annum + extensive benefits list.
Posted: Yesterday
Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Camberley, Surrey
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £26k - 35k per year
Posted: 4 days ago
South East
Vodafone
Posted: 4 days ago
Woking, Surrey
GE
Salary: Competitive salary
Posted: 4 days ago
Farnborough, Hampshire
FT Select
Salary: From £73,200 to £85,200 per annum Pension + Life Cover + Private Medic
Posted: 4 days ago