The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 73 76 95
Rank change year-on-year
+3 +19
Permanent jobs citing Service Delivery 780 772 654
As % of all permanent IT jobs located in the South East 3.57% 3.69% 2.93%
As % of the Processes & Methodologies category 4.47% 4.69% 3.76%
Number of salaries quoted 526 570 499
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £26,000 £28,650 £28,000
10% offered a salary of more than £67,500 £70,000 £69,700
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17440 16463 17394
As % of all permanent IT jobs located in the South East 79.78% 78.61% 77.92%
Number of salaries quoted 13467 13483 14685
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 2 October 2014.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +6 281 £47,500 -9.52% 20
Hampshire -16 137 £45,000 +12.50% 15
Surrey -10 110 £37,500 -27.18% 19
Buckinghamshire -11 92 £50,000 +15.60% 13
Oxfordshire +16 60 £37,500 -20.63% 6
Kent -15 37 £62,500 +17.92% 5
West Sussex -30 23 £35,000 -20.00% 2
East Sussex -12 19 £37,500 -10.71% 1
Middlesex -3 12 £50,000 -28.57% 3
Thames Valley +3 2 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 2 October 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 642 (43.58%) ITIL
2 367 (24.92%) Service Management
3 357 (24.24%) SLA
4 348 (23.63%) Microsoft
5 310 (21.05%) Windows
6 293 (19.89%) Finance
7 262 (17.79%) Telecoms
7 262 (17.79%) MS Excel
8 238 (16.16%) Degree
9 211 (14.32%) Project Management
10 176 (11.95%) Change Management
11 161 (10.93%) SQL
12 159 (10.79%) VMware
13 149 (10.12%) Analytical Skills
14 146 (9.91%) Active Directory
15 143 (9.71%) MS Office
16 142 (9.64%) Cisco
17 127 (8.62%) Firewall
17 127 (8.62%) Windows Server 2008
18 124 (8.42%) ITIL Certification
19 122 (8.28%) Internet
19 122 (8.28%) CRM
20 117 (7.94%) Security Cleared
21 115 (7.81%) Marketing
22 110 (7.47%) Incident Management
23 109 (7.40%) Line Management
24 106 (7.20%) Continuous Improvement
25 105 (7.13%) MS Exchange
25 105 (7.13%) PRINCE2
26 99 (6.72%) Microsoft Certification

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 2 October 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 105 (7.13%) MS Exchange
2 61 (4.14%) Exchange Server 2010
3 56 (3.80%) Exchange Server 2003
4 34 (2.31%) Exchange Server 2007
5 30 (2.04%) IIS
6 25 (1.70%) WebSphere
7 23 (1.56%) SharePoint
8 19 (1.29%) Lync
9 18 (1.22%) Lotus Domino
10 17 (1.15%) Blackberry Enterprise Server
11 14 (0.95%) Exchange Server 2013
12 13 (0.88%) Apache
13 12 (0.81%) IBM Notes
14 10 (0.68%) WebLogic
14 10 (0.68%) Tomcat
14 10 (0.68%) Oracle Collaboration Suite
15 9 (0.61%) WebSphere Application Server
15 9 (0.61%) Quickr
15 9 (0.61%) WebSphere Portal
16 6 (0.41%) NetWeaver
Applications
1 262 (17.79%) MS Excel
2 143 (9.71%) MS Office
3 32 (2.17%) MS PowerPoint
4 20 (1.36%) MS Visio
5 12 (0.81%) MS Project
6 3 (0.20%) Photoshop
6 3 (0.20%) Adobe Captivate
7 1 (0.068%) PowerPivot
Business Applications
1 21 (1.43%) SAP FI
1 21 (1.43%) SAP FI/CO
1 21 (1.43%) SAP CO
2 7 (0.48%) Agresso
2 7 (0.48%) SAP Oil and Gas
3 6 (0.41%) SAP IS-U
4 3 (0.20%) Dynamics CRM
5 2 (0.14%) SAP SRM
5 2 (0.14%) Dynamics NAV
5 2 (0.14%) SAP R/3
5 2 (0.14%) RMDS
5 2 (0.14%) Oracle Applications
5 2 (0.14%) Maximo
5 2 (0.14%) SAP GRC
6 1 (0.068%) SAP MRS
6 1 (0.068%) SAP MII
6 1 (0.068%) Oracle BPM
6 1 (0.068%) SAP PM
6 1 (0.068%) HFM
6 1 (0.068%) SAP CRM
Cloud Services
1 49 (3.33%) SaaS
2 42 (2.85%) Office 365
3 34 (2.31%) Microsoft Azure
4 14 (0.95%) IaaS
5 13 (0.88%) Cloud Computing
6 5 (0.34%) Amazon EC2
6 5 (0.34%) Amazon S3
6 5 (0.34%) ElastiCache
6 5 (0.34%) Amazon ElastiCache
7 4 (0.27%) Google Apps
8 3 (0.20%) Amazon AWS
9 1 (0.068%) Taleo
9 1 (0.068%) PaaS
Communications & Networking
1 127 (8.62%) Firewall
2 122 (8.28%) Internet
3 91 (6.18%) WAN
4 90 (6.11%) LAN
5 58 (3.94%) TCP/IP
6 54 (3.67%) DNS
7 51 (3.46%) SAN
8 46 (3.12%) VPN
9 38 (2.58%) SS7
10 37 (2.51%) 3G
10 37 (2.51%) VoIP
11 36 (2.44%) MPLS
12 35 (2.38%) Wireless
13 33 (2.24%) GSM
14 32 (2.17%) UMTS
15 30 (2.04%) Ethernet
15 30 (2.04%) LTE
16 28 (1.90%) Network Security
17 27 (1.83%) DHCP
18 26 (1.77%) Broadband
Database & Business Intelligence
1 70 (4.75%) SQL Server
2 26 (1.77%) Relational Database
3 23 (1.56%) MySQL
4 20 (1.36%) Oracle Database
5 14 (0.95%) PostgreSQL
6 11 (0.75%) SQL Server 2005
7 10 (0.68%) Data Mining
8 9 (0.61%) DB2
8 9 (0.61%) SQL Server 2008
9 7 (0.48%) SAP BI
10 6 (0.41%) BusinessObjects
10 6 (0.41%) SQL Server Integration Services
11 5 (0.34%) Oracle Database 11g
11 5 (0.34%) SQL Server Reporting Services
11 5 (0.34%) Amazon RDS
12 4 (0.27%) Big Data
12 4 (0.27%) Data Warehouse
12 4 (0.27%) Oracle Reports
13 3 (0.20%) MS Access
13 3 (0.20%) SAP BW
Development Applications
1 10 (0.68%) Team Foundation Server
2 8 (0.54%) Eclipse
3 6 (0.41%) Visual Studio
4 5 (0.34%) Subversion
4 5 (0.34%) Selenium
4 5 (0.34%) Atlassian Bamboo
4 5 (0.34%) TeamCity
4 5 (0.34%) Git (software)
4 5 (0.34%) PHPUnit
4 5 (0.34%) Jenkins
5 4 (0.27%) Wise Package Studio
5 4 (0.27%) Behat
5 4 (0.27%) TestComplete
5 4 (0.27%) JUnit
5 4 (0.27%) Toad
6 1 (0.068%) Dreamweaver
6 1 (0.068%) MSI
6 1 (0.068%) AdminStudio
6 1 (0.068%) CruiseControl
6 1 (0.068%) Ant
General
1 293 (19.89%) Finance
2 262 (17.79%) Telecoms
3 115 (7.81%) Marketing
4 68 (4.62%) Retail
5 46 (3.12%) Legal
6 37 (2.51%) Advertising
7 35 (2.38%) Billing
7 35 (2.38%) German Language
8 34 (2.31%) Front Office
9 28 (1.90%) Multimedia
10 20 (1.36%) Banking
11 12 (0.81%) Back Office
12 11 (0.75%) Manufacturing
13 8 (0.54%) Law
13 8 (0.54%) French Language
14 5 (0.34%) Aerospace
14 5 (0.34%) Electronics
15 4 (0.27%) Publishing
15 4 (0.27%) Local Government
16 3 (0.20%) Automotive
Job Titles
1 252 (17.11%) Service Manager
2 205 (13.92%) Analyst
3 172 (11.68%) Delivery Manager
4 160 (10.86%) Services Delivery Manager
5 124 (8.42%) Consultant
6 83 (5.63%) Team Leader
7 78 (5.30%) Support Analyst
8 75 (5.09%) Support Engineer
9 61 (4.14%) Project Manager
10 57 (3.87%) Service Analyst
11 55 (3.73%) Architect
12 54 (3.67%) IT Services Manager
13 52 (3.53%) Applications Support
13 52 (3.53%) Technical Manager
14 50 (3.39%) Senior Manager
15 46 (3.12%) Support Manager
16 42 (2.85%) Technical Support
17 38 (2.58%) Administrator
17 38 (2.58%) Business Manager
18 37 (2.51%) Technical Engineer
Libraries, Frameworks & Software Standards
1 32 (2.17%) Web Services
2 29 (1.97%) HTML
3 26 (1.77%) CSS
4 24 (1.63%) .NET
5 22 (1.49%) EDI
5 22 (1.49%) Middleware
6 18 (1.22%) XML
7 17 (1.15%) SOAP
8 11 (0.75%) Application Packaging
8 11 (0.75%) WebSphere MQ
8 11 (0.75%) J2EE
9 9 (0.61%) ASP.NET
10 7 (0.48%) jQuery
11 5 (0.34%) RabbitMQ
11 5 (0.34%) ActiveMQ
11 5 (0.34%) ZeroMQ
12 4 (0.27%) XPages
12 4 (0.27%) Twitter Bootstrap
12 4 (0.27%) SAP PI
12 4 (0.27%) JSON
Miscellaneous
1 149 (10.12%) Analytical Skills
2 75 (5.09%) Management Information System
3 56 (3.80%) Computer Science
4 33 (2.24%) Mathematics
5 32 (2.17%) Blackberry
6 29 (1.97%) User Experience
7 28 (1.90%) Enterprise Software
8 26 (1.77%) PMI
9 21 (1.43%) Smartphone
10 18 (1.22%) Statistics
10 18 (1.22%) CMDB
11 16 (1.09%) Life Science
11 16 (1.09%) Thin Client
11 16 (1.09%) Fat Client
12 15 (1.02%) Clustering
13 14 (0.95%) Social Media
14 12 (0.81%) NHS
14 12 (0.81%) Client/Server
15 11 (0.75%) Video Conferencing
16 9 (0.61%) Open Source
Operating Systems
1 310 (21.05%) Windows
2 127 (8.62%) Windows Server 2008
3 92 (6.25%) Windows Server 2003
4 90 (6.11%) Linux
5 89 (6.04%) UNIX
6 60 (4.07%) Windows 7
7 54 (3.67%) Windows Server 2012
8 47 (3.19%) Windows XP
9 30 (2.04%) Red Hat Enterprise Linux
10 23 (1.56%) Solaris
11 20 (1.36%) Windows 2000 Server
11 20 (1.36%) Windows 8
11 20 (1.36%) Windows Phone
12 19 (1.29%) Oracle Linux
13 17 (1.15%) Windows Phone 8
14 16 (1.09%) CentOS
15 15 (1.02%) HPUX
16 12 (0.81%) Android
17 11 (0.75%) Apple iOS
18 8 (0.54%) AIX
Processes & Methodologies
1 642 (43.58%) ITIL
2 367 (24.92%) Service Management
3 211 (14.32%) Project Management
4 176 (11.95%) Change Management
5 122 (8.28%) CRM
6 110 (7.47%) Incident Management
7 109 (7.40%) Line Management
8 106 (7.20%) Continuous Improvement
9 105 (7.13%) PRINCE2
10 89 (6.04%) Stakeholder Management
11 85 (5.77%) Mentoring
12 84 (5.70%) Agile Software Development
13 73 (4.96%) ITSM
14 68 (4.62%) Problem Management
15 67 (4.55%) Business Development
16 56 (3.80%) Time Management
16 56 (3.80%) Root Cause Analysis
17 50 (3.39%) Disaster Recovery
18 48 (3.26%) Programme Management
18 48 (3.26%) People Management
Programming Languages
1 161 (10.93%) SQL
2 42 (2.85%) C
3 40 (2.72%) Java
4 22 (1.49%) JavaScript
5 13 (0.88%) Python
5 13 (0.88%) Bash Shell
6 12 (0.81%) Shell Script
7 11 (0.75%) C#
8 10 (0.68%) Perl
9 8 (0.54%) ABAP
10 6 (0.41%) Ruby
11 5 (0.34%) PHP
11 5 (0.34%) PL/SQL
11 5 (0.34%) T-SQL
12 3 (0.20%) VB.NET
12 3 (0.20%) AWK
12 3 (0.20%) Korn
12 3 (0.20%) sed
13 2 (0.14%) PowerShell
13 2 (0.14%) VBScript
Qualifications
1 238 (16.16%) Degree
2 124 (8.42%) ITIL Certification
3 117 (7.94%) Security Cleared
4 99 (6.72%) Microsoft Certification
5 71 (4.82%) SC Cleared
6 63 (4.28%) Cisco Certification
7 52 (3.53%) HND
8 50 (3.39%) CCNA
9 48 (3.26%) MCSE
10 46 (3.12%) HNC
10 46 (3.12%) MCITP
11 40 (2.72%) MCSA
12 36 (2.44%) PMI Certification
13 31 (2.10%) ITIL Foundation Certificate
14 28 (1.90%) MCP
15 22 (1.49%) CCNP
16 21 (1.43%) DV Cleared
17 19 (1.29%) VMware Certified Professional (VCP)
18 16 (1.09%) ISTQB
19 14 (0.95%) PRINCE2 Certification
Quality Assurance & Compliance
1 357 (24.24%) SLA
2 49 (3.33%) ISO/IEC 27001
3 48 (3.26%) QA
4 14 (0.95%) COBIT
4 14 (0.95%) ISO 9001
5 13 (0.88%) PCI DSS
6 9 (0.61%) Sarbanes-Oxley
7 3 (0.20%) BS15000
7 3 (0.20%) ISO 9000
8 2 (0.14%) HL7
9 1 (0.068%) Data Quality
9 1 (0.068%) GPG13
System Software
1 146 (9.91%) Active Directory
2 81 (5.50%) VMware Infrastructure
3 47 (3.19%) NDS
4 44 (2.99%) XenApp
5 25 (1.70%) vSphere
6 24 (1.63%) Hyper-V
7 16 (1.09%) XenDesktop
8 12 (0.81%) Terminal Server
9 11 (0.75%) IMail Server
10 9 (0.61%) Terminal Services
11 8 (0.54%) XenServer
12 5 (0.34%) DFS Replication
12 5 (0.34%) VMware ESX
12 5 (0.34%) VMware ESXi
13 4 (0.27%) vCloud
13 4 (0.27%) NFS
14 3 (0.20%) Microsoft App-V
14 3 (0.20%) Microsoft Virtual Server
14 3 (0.20%) Tivoli Directory Server
15 2 (0.14%) UAG
Systems Management
1 41 (2.78%) SCCM
2 35 (2.38%) Backup Exec
3 22 (1.49%) Norton AntiVirus
4 17 (1.15%) Tivoli
5 13 (0.88%) Puppet
6 12 (0.81%) NetBackup
7 11 (0.75%) Cisco IPCC
7 11 (0.75%) WSUS
8 8 (0.54%) SCOM
9 6 (0.41%) Cacti
10 5 (0.34%) Ganglia
10 5 (0.34%) Munin
10 5 (0.34%) Opscode Chef
10 5 (0.34%) collectd
10 5 (0.34%) StatsD
10 5 (0.34%) Ansible
10 5 (0.34%) logstash
10 5 (0.34%) Salt
10 5 (0.34%) Graylog2
11 4 (0.27%) HP Data Protector
Vendors
1 348 (23.63%) Microsoft
2 159 (10.79%) VMware
3 142 (9.64%) Cisco
4 97 (6.59%) Citrix
5 95 (6.45%) Oracle
6 94 (6.38%) HP
7 76 (5.16%) SAP
8 55 (3.73%) IBM
9 43 (2.92%) Nokia Solutions and Networks
10 34 (2.31%) Symantec
11 33 (2.24%) TIBCO
12 29 (1.97%) Alcatel-Lucent
13 28 (1.90%) Red Hat
14 27 (1.83%) CheckPoint
14 27 (1.83%) Juniper
14 27 (1.83%) Nokia
14 27 (1.83%) Dell
15 26 (1.77%) Remedy
16 20 (1.36%) Huawei
17 19 (1.29%) Lotus
Egham, Surrey
Canary Wharf and City
Salary: Up to £45,000 per annum plus benefits
Posted: 15 hours ago
Ashford, Middlesex
Lorien Resourcing
Salary: £25000 - £30000 per annum + 55000 OTE + Car
Posted: 16 hours ago
Havant, Hampshire
Executive Recruitment Services (ERS)
Salary: £70000 per annum
Posted: 17 hours ago
Reading, Berkshire
Experis Ltd
Salary: + Benefits
Posted: 17 hours ago
Brighton, East Sussex
University of Sussex
Salary: From £47,328 to £54,841 per annum
Posted: 20 hours ago
Farnborough, Hampshire
FT Select
Salary: From £73,200 to £85,200 per annum Pension + Life Cover + Private Medic
Posted: 20 hours ago
West Sussex
Code Red Associates
Salary: £35000 to £38000 per annum
Posted: 21 hours ago
Wokingham, Berkshire
Connectus
Salary: £35000 - £45000 per annum
Posted: 21 hours ago
East Molesey, Surrey
Anderson Lamb
Salary: From £40,000 to £50,000 per annum plus 15% bonus and benefits
Posted: 21 hours ago
South East
Vodafone
Posted: 22 hours ago
Reading, Berkshire
The People Network
Salary: £30000 - £35000 per annum + benefits
Posted: 23 hours ago
Egham, Surrey
Avance Consulting
Posted: Yesterday
Havant, Hampshire
SSE
Salary: From £37,478 to £47,905 per annum
Posted: Yesterday
Buckinghamshire
Stott & May
Salary: £30000 - £35000 Per Annum
Posted: Yesterday
Basingstoke, Hampshire
Venturi
Salary: £50000.00 - £60000.00 per annum + bonus & benefits
Posted: Yesterday
Middlesex
Middlesex University
Salary: From £30,054 to £34,467 per annum including London Weighting Hendon
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £28,000 per annum + Great Benefits
Posted: Yesterday
High Wycombe, Buckinghamshire
The People Network
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
Staines, Middlesex
Lorien Resourcing
Salary: £50000 - £55000 per annum
Posted: Yesterday
Woodley, Berkshire
TechnoRecruit
Posted: Yesterday