The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 75 78 77
Rank change year-on-year
+3 -1
Permanent jobs citing Service Delivery 770 803 816
As % of all permanent IT jobs located in the South East 3.63% 3.53% 3.69%
As % of the Processes & Methodologies category 4.43% 4.38% 4.73%
Number of salaries quoted 557 547 630
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £28,000 £27,500 £29,000
10% offered a salary of more than £70,000 £70,339 £65,000
UK excluding London average salary £45,000 £43,000 £45,000
% change year-on-year
+4.65% -4.44%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17363 18317 17261
As % of all permanent IT jobs located in the South East 81.90% 80.45% 78.07%
Number of salaries quoted 13860 14435 14084
Average salary £47,000 £45,000 £43,670
Average salary % change year-on-year
+4.44% +3.04%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 31 March 2015.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +22 284 £50,000 +11.11% 21
Hampshire +3 153 £45,000 +14.64% 11
Surrey -27 120 £40,000 -20.00% 15
Buckinghamshire -26 91 £42,500 -15.00% 5
Oxfordshire +11 33 £45,000 +20.00% 5
West Sussex -7 26 £29,025 -35.50% 4
East Sussex -12 25 £150,000 +344.44% 3
Kent -11 18 £67,500 +28.57% 1
Middlesex +6 7 £70,000 +9.80% 1
Home Counties +5 1 £50,000 -23.07%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 31 March 2015, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 709 (45.16%) ITIL
2 345 (21.97%) Service Management
3 337 (21.46%) SLA
4 317 (20.19%) Microsoft
5 302 (19.24%) Degree
6 286 (18.22%) Finance
7 285 (18.15%) Windows
8 238 (15.16%) SQL
9 236 (15.03%) Telecoms
10 223 (14.20%) MS Excel
11 212 (13.50%) Continuous Improvement
12 205 (13.06%) Project Management
13 204 (12.99%) VMware
14 182 (11.59%) Change Management
15 167 (10.64%) Security Cleared
16 158 (10.06%) Analytical Skills
17 151 (9.62%) Linux
18 150 (9.55%) UNIX
18 150 (9.55%) Active Directory
19 144 (9.17%) MS Office
19 144 (9.17%) Cisco
20 139 (8.85%) VMware Infrastructure
21 136 (8.66%) SC Cleared
22 134 (8.54%) Citrix
23 133 (8.47%) Management Information System
24 128 (8.15%) HP
25 126 (8.03%) Firewall
26 124 (7.90%) ITIL Certification
26 124 (7.90%) Incident Management
27 123 (7.83%) WAN

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 31 March 2015, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 46 (2.93%) SharePoint
2 41 (2.61%) MS Exchange
3 34 (2.17%) WebSphere
4 30 (1.91%) Lotus Domino
5 28 (1.78%) IBM Notes
6 27 (1.72%) IIS
7 23 (1.46%) WebSphere Application Server
7 23 (1.46%) Quickr
7 23 (1.46%) WebSphere Portal
8 20 (1.27%) Elasticsearch
9 19 (1.21%) Apache
10 15 (0.96%) Lync
11 14 (0.89%) Exchange Server 2010
11 14 (0.89%) Tomcat
12 8 (0.51%) WebLogic
12 8 (0.51%) Exchange Server 2007
13 7 (0.45%) CMS
13 7 (0.45%) SAS
14 6 (0.38%) NetWeaver
15 5 (0.32%) Exchange Server 2003
Applications
1 223 (14.20%) MS Excel
2 144 (9.17%) MS Office
3 40 (2.55%) MS PowerPoint
4 15 (0.96%) MS Project
5 6 (0.38%) Spreadsheet
6 5 (0.32%) MS Visio
7 1 (0.064%) Adobe Illustrator
7 1 (0.064%) InDesign
7 1 (0.064%) PrintSoft PReS
7 1 (0.064%) Adobe Creative Suite
7 1 (0.064%) Photoshop
Business Applications
1 8 (0.51%) Oracle Financials
1 8 (0.51%) Oracle Applications
1 8 (0.51%) Oracle EBS R12
2 7 (0.45%) BASE24
2 7 (0.45%) Oracle EBS
3 6 (0.38%) Oracle ERP
4 5 (0.32%) SAP MM
4 5 (0.32%) Oracle General Ledger
4 5 (0.32%) Oracle Payables
4 5 (0.32%) Oracle Receivables
4 5 (0.32%) Oracle Cash Management
5 4 (0.25%) Dynamics NAV
5 4 (0.25%) Dynamics AX
6 3 (0.19%) Remedy ITSM
6 3 (0.19%) SAP IS-U
6 3 (0.19%) SmartPlant
7 2 (0.13%) Oracle Assets
7 2 (0.13%) Oracle Procure-to-Pay
7 2 (0.13%) SAP SRM
7 2 (0.13%) Dynamics CRM
Cloud Services
1 70 (4.46%) SaaS
2 33 (2.10%) IaaS
3 20 (1.27%) Cloud Computing
4 17 (1.08%) PaaS
5 16 (1.02%) Office 365
6 8 (0.51%) Amazon EC2
6 8 (0.51%) Amazon AWS
7 3 (0.19%) Microsoft Azure
8 2 (0.13%) Yammer
8 2 (0.13%) Basecamp
Communications & Networking
1 126 (8.03%) Firewall
2 123 (7.83%) WAN
3 120 (7.64%) LAN
4 87 (5.54%) VPN
5 80 (5.10%) Internet
6 73 (4.65%) Wireless
7 59 (3.76%) SAN
8 57 (3.63%) GSM
8 57 (3.63%) UMTS
8 57 (3.63%) MPLS
9 55 (3.50%) VoIP
10 45 (2.87%) TCP/IP
10 45 (2.87%) DNS
11 44 (2.80%) DHCP
12 31 (1.97%) SS7
13 29 (1.85%) 3G
14 26 (1.66%) LTE
15 25 (1.59%) 2G
16 23 (1.46%) RNC
16 23 (1.46%) WiMAX
Database & Business Intelligence
1 97 (6.18%) SQL Server
2 64 (4.08%) MySQL
3 30 (1.91%) DB2
4 21 (1.34%) Oracle Database
5 17 (1.08%) Relational Database
5 17 (1.08%) SQL Server 2008
6 16 (1.02%) MongoDB
6 16 (1.02%) NoSQL
7 15 (0.96%) SQL Server 2005
7 15 (0.96%) Data Warehouse
8 14 (0.89%) SQL Server Integration Services
9 10 (0.64%) Oracle Database 11g
9 10 (0.64%) RDBMS
10 9 (0.57%) Oracle Reports
10 9 (0.57%) SQL Server Reporting Services
10 9 (0.57%) MariaDB
11 7 (0.45%) Big Data
11 7 (0.45%) Data Mining
12 6 (0.38%) MS Access
12 6 (0.38%) PostgreSQL
Development Applications
1 18 (1.15%) Eclipse
2 13 (0.83%) Subversion
3 11 (0.70%) PHPUnit
3 11 (0.70%) Behat
4 10 (0.64%) Selenium
5 7 (0.45%) Visual Studio
6 6 (0.38%) MSI
6 6 (0.38%) JUnit
7 5 (0.32%) Oracle Forms
8 4 (0.25%) QuickTest Pro
8 4 (0.25%) JIRA
8 4 (0.25%) Team Foundation Server
9 3 (0.19%) Git (software)
10 2 (0.13%) LoadRunner
10 2 (0.13%) SoapUI
10 2 (0.13%) Jenkins
10 2 (0.13%) PhpStorm
11 1 (0.064%) SQL Server Management Studio (SSMS)
11 1 (0.064%) Bugzilla
11 1 (0.064%) Maven
General
1 286 (18.22%) Finance
2 236 (15.03%) Telecoms
3 90 (5.73%) Marketing
4 52 (3.31%) Retail
5 43 (2.74%) Billing
6 33 (2.10%) Front Office
7 30 (1.91%) Legal
8 27 (1.72%) Advertising
9 21 (1.34%) Back Office
10 20 (1.27%) Banking
11 16 (1.02%) Automotive
12 15 (0.96%) Manufacturing
13 12 (0.76%) Financial Institution
14 10 (0.64%) Electronics
14 10 (0.64%) Military
15 7 (0.45%) Law
16 5 (0.32%) Dutch Language
16 5 (0.32%) German Language
17 3 (0.19%) General Ledger
17 3 (0.19%) Local Government
Job Titles
1 329 (20.96%) Service Manager
2 222 (14.14%) Delivery Manager
3 212 (13.50%) Services Delivery Manager
4 168 (10.70%) Analyst
5 91 (5.80%) Support Engineer
6 79 (5.03%) Support Analyst
7 74 (4.71%) Administrator
8 69 (4.39%) Consultant
9 57 (3.63%) Project Manager
10 55 (3.50%) Developer
11 54 (3.44%) Service Analyst
12 50 (3.18%) IT Services Manager
13 49 (3.12%) Team Leader
14 43 (2.74%) Technical Engineer
14 43 (2.74%) Architect
14 43 (2.74%) Problem Manager
15 41 (2.61%) Service Desk Analyst
16 40 (2.55%) DBA
16 40 (2.55%) Designer
17 38 (2.42%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 61 (3.89%) .NET
2 55 (3.50%) XML
3 53 (3.38%) HTML
4 46 (2.93%) CSS
5 32 (2.04%) ASP.NET
6 31 (1.97%) jQuery
7 22 (1.40%) JSP
8 19 (1.21%) LAMP
9 16 (1.02%) Software Packaging
9 16 (1.02%) SOAP
9 16 (1.02%) RabbitMQ
10 15 (0.96%) REST
11 13 (0.83%) ASP.NET MVC
12 12 (0.76%) WCF
13 11 (0.70%) Symfony
13 11 (0.70%) Ajax
13 11 (0.70%) Web Services
13 11 (0.70%) Twitter Bootstrap
13 11 (0.70%) Doctrine
13 11 (0.70%) CSS3
Miscellaneous
1 158 (10.06%) Analytical Skills
2 133 (8.47%) Management Information System
3 60 (3.82%) Computer Science
4 40 (2.55%) Clustering
5 26 (1.66%) NHS
6 25 (1.59%) Client/Server
7 23 (1.46%) iSeries
8 18 (1.15%) Open Source
8 18 (1.15%) Replication
9 16 (1.02%) Derivative
9 16 (1.02%) Statistics
9 16 (1.02%) Enterprise Software
10 14 (0.89%) Blackberry
11 13 (0.83%) PMI
12 12 (0.76%) FMCG
12 12 (0.76%) User Experience
13 11 (0.70%) Social Media
13 11 (0.70%) Performance Metrics
14 9 (0.57%) PDA
15 8 (0.51%) Data Protection Act
Operating Systems
1 285 (18.15%) Windows
2 151 (9.62%) Linux
3 150 (9.55%) UNIX
4 94 (5.99%) Windows Server 2008
5 78 (4.97%) Windows 7
6 72 (4.59%) Windows Server 2012
7 60 (3.82%) Windows Server 2003
8 56 (3.57%) Windows XP
9 37 (2.36%) Red Hat Enterprise Linux
10 27 (1.72%) Windows 8
11 23 (1.46%) CentOS
12 21 (1.34%) Oracle Linux
13 18 (1.15%) Windows 2000 Server
14 17 (1.08%) VMS
15 12 (0.76%) Solaris
16 10 (0.64%) AIX
17 9 (0.57%) HPUX
18 8 (0.51%) Windows 2000
18 8 (0.51%) Apple iOS
19 6 (0.38%) Android
Processes & Methodologies
1 709 (45.16%) ITIL
2 345 (21.97%) Service Management
3 212 (13.50%) Continuous Improvement
4 205 (13.06%) Project Management
5 182 (11.59%) Change Management
6 124 (7.90%) Incident Management
7 119 (7.58%) PRINCE2
8 112 (7.13%) Line Management
9 106 (6.75%) Agile Software Development
10 98 (6.24%) Problem Management
11 89 (5.67%) Mentoring
12 77 (4.90%) CRM
13 68 (4.33%) Stakeholder Management
14 57 (3.63%) Root Cause Analysis
15 54 (3.44%) ITSM
16 53 (3.38%) Performance Management
17 49 (3.12%) People Management
18 48 (3.06%) Programme Management
18 48 (3.06%) Validation
18 48 (3.06%) Disaster Recovery
Programming Languages
1 238 (15.16%) SQL
2 54 (3.44%) Java
3 48 (3.06%) JavaScript
3 48 (3.06%) C#
4 34 (2.17%) Python
5 33 (2.10%) Perl
6 27 (1.72%) C
7 19 (1.21%) Bash Shell
8 18 (1.15%) Shell Script
9 16 (1.02%) PHP
10 14 (0.89%) T-SQL
10 14 (0.89%) PowerShell
11 12 (0.76%) VB
12 8 (0.51%) VBScript
13 6 (0.38%) VBA
14 5 (0.32%) VB.NET
14 5 (0.32%) PL/SQL
15 4 (0.25%) PHP5
16 3 (0.19%) ABAP
17 2 (0.13%) C++
Qualifications
1 302 (19.24%) Degree
2 167 (10.64%) Security Cleared
3 136 (8.66%) SC Cleared
4 124 (7.90%) ITIL Certification
5 106 (6.75%) Microsoft Certification
6 98 (6.24%) Cisco Certification
7 77 (4.90%) MCSE
8 65 (4.14%) DV Cleared
9 62 (3.95%) CCNA
10 59 (3.76%) CCNP
11 46 (2.93%) MCP
12 35 (2.23%) HND
13 33 (2.10%) HNC
13 33 (2.10%) MCITP
14 26 (1.66%) PRINCE2 Practitioner
14 26 (1.66%) MCSA
15 24 (1.53%) PMI Certification
16 23 (1.46%) ITIL Foundation Certificate
17 20 (1.27%) VMware Certified Professional (VCP)
18 18 (1.15%) PMP
Quality Assurance & Compliance
1 337 (21.46%) SLA
2 72 (4.59%) QA
3 23 (1.46%) ISO/IEC 27001
4 15 (0.96%) COBIT
5 12 (0.76%) PCI DSS
6 7 (0.45%) ISO 8583
7 5 (0.32%) Sarbanes-Oxley
8 4 (0.25%) ISO 9001
9 3 (0.19%) ISO 9000
9 3 (0.19%) HL7
10 2 (0.13%) Data Quality
10 2 (0.13%) GAMP
10 2 (0.13%) GxP
11 1 (0.064%) P3O
11 1 (0.064%) BS25999
11 1 (0.064%) ISO/IEC 20000
System Software
1 150 (9.55%) Active Directory
2 139 (8.85%) VMware Infrastructure
3 65 (4.14%) XenApp
4 34 (2.17%) NDS
5 32 (2.04%) vSphere
6 29 (1.85%) Hyper-V
7 25 (1.59%) XenDesktop
8 18 (1.15%) Microsoft App-V
9 17 (1.08%) Terminal Server
10 8 (0.51%) VMware ESX
10 8 (0.51%) Citrix Presentation Server
11 7 (0.45%) XenServer
12 6 (0.38%) Terminal Services
13 4 (0.25%) VMware ESXi
14 3 (0.19%) IMail Server
14 3 (0.19%) Oracle RAC
15 2 (0.13%) Xen
16 1 (0.064%) Microsoft Virtual Server
16 1 (0.064%) Samba
16 1 (0.064%) Snort
Systems Management
1 50 (3.18%) SCCM
2 19 (1.21%) Puppet
3 15 (0.96%) HP Quality Center
4 12 (0.76%) Backup Exec
4 12 (0.76%) Tivoli
5 8 (0.51%) SCOM
6 7 (0.45%) Norton AntiVirus
6 7 (0.45%) NetBackup
7 6 (0.38%) CiscoWorks
7 6 (0.38%) Tivoli Storage Manager
7 6 (0.38%) Cisco Prime
8 5 (0.32%) EdgeSight
8 5 (0.32%) ARCserve
9 4 (0.25%) HP Data Protector
9 4 (0.25%) Systems Management Server (SMS)
9 4 (0.25%) Symantec Endpoint Protection
10 3 (0.19%) Symantec Enterprise Vault
10 3 (0.19%) OpenView Configuration Management
10 3 (0.19%) Control-M
11 2 (0.13%) WSUS
Vendors
1 317 (20.19%) Microsoft
2 204 (12.99%) VMware
3 144 (9.17%) Cisco
4 134 (8.54%) Citrix
5 128 (8.15%) HP
6 109 (6.94%) Oracle
7 67 (4.27%) IBM
8 61 (3.89%) SAP
9 42 (2.68%) Red Hat
10 38 (2.42%) Nokia
11 36 (2.29%) Nortel
11 36 (2.29%) Nokia Solutions and Networks
12 34 (2.17%) Ericsson
13 32 (2.04%) Lotus
14 31 (1.97%) TIBCO
15 30 (1.91%) Juniper
16 29 (1.85%) CheckPoint
17 24 (1.53%) Avaya
18 23 (1.46%) Alcatel-Lucent
18 23 (1.46%) Huawei
Abingdon, Oxfordshire
RM Education
Salary: £55000 - £65000 per annum + benefits package
Posted: Yesterday
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 4 days ago
Staines, Middlesex
Canary Wharf and City
Salary: From £45,000 to £60,000 per annum plus excellent corporate benefits
Posted: 4 days ago
Slough, Berkshire
Brightred Resourcing Limited
Salary: From £40,000 to £45,000 per annum 27 days + Bank Hols, Medical,Pension
Posted: 4 days ago
Fareham, Hampshire
SCC
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
Reading, Berkshire
TechnoRecruit
Salary: From £40,000 to £45,000 per annum DOE
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 58-67k
Posted: 5 days ago
Fleet, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 5 days ago
Reading, Berkshire
Austin Fraser
Salary: £25000.00 - £45000.00 per annum
Posted: 6 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum + Car Allowance
Posted: 6 days ago
Andover, Hampshire
Ping IT Recruitment ltd
Salary: From £50,000 to £60,000 per annum
Posted: 6 days ago
Brighton, East Sussex
OXL Consulting
Salary: From £35,000 to £45,000 per annum
Posted: 6 days ago
Oxford, Oxfordshire
The Bridge Ltd
Salary: Up to £45,000 per annum
Posted: 6 days ago
Forest Row, East Sussex
Vadis People
Salary: £27000 - £30000 per annum
Posted: 6 days ago
Forest Row, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: 6 days ago
Newbury, Berkshire
NCC Group
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 6 days ago
Thatcham, Berkshire
Millshill Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago