The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 77 74 90
Rank change year-on-year
-3 +16
Permanent jobs citing Service Delivery 776 769 708
As % of all permanent IT jobs located in the South East 3.43% 3.54% 3.09%
As % of the Processes & Methodologies category 4.37% 4.67% 4.07%
Number of salaries quoted 523 590 539
Average salary £44,500 £45,000 £43,000
Average salary % change year-on-year
-1.11% +4.65%
90% offered a salary of more than £26,000 £29,000 £26,250
10% offered a salary of more than £70,000 £70,000 £67,600
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17755 16471 17389
As % of all permanent IT jobs located in the South East 78.46% 75.79% 75.96%
Number of salaries quoted 13729 13376 14722
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +13 279 £50,000 +5.26% 24
Hampshire +5 150 £40,000 -6.97% 13
Surrey -44 91 £42,500 -10.52% 14
Buckinghamshire -19 81 £52,500 +20.68% 10
Oxfordshire +34 69 £37,500 -13.79% 12
East Sussex -4 40 £37,500 -31.81% 2
West Sussex -36 25 £36,500 -15.11% 1
Kent -12 24 £60,000 +14.28% 1
Middlesex +5 12 £50,000 -24.52% 3
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 620 (42.03%) ITIL
2 400 (27.12%) Service Management
3 367 (24.88%) Microsoft
4 336 (22.78%) SLA
5 319 (21.63%) Windows
6 301 (20.41%) Finance
7 264 (17.90%) MS Excel
8 249 (16.88%) Telecoms
9 231 (15.66%) Project Management
10 217 (14.71%) Degree
11 183 (12.41%) Change Management
12 175 (11.86%) SQL
13 149 (10.10%) VMware
14 143 (9.69%) Active Directory
15 130 (8.81%) Firewall
16 127 (8.61%) MS Office
17 126 (8.54%) Cisco
18 122 (8.27%) ITIL Certification
18 122 (8.27%) PRINCE2
18 122 (8.27%) CRM
18 122 (8.27%) MS Exchange
19 120 (8.14%) Marketing
20 118 (8.00%) Oracle
21 115 (7.80%) Windows Server 2008
22 112 (7.59%) Internet
23 109 (7.39%) Security Cleared
24 108 (7.32%) Incident Management
25 103 (6.98%) HP
26 102 (6.92%) Microsoft Certification
27 101 (6.85%) Linux

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 122 (8.27%) MS Exchange
2 66 (4.47%) Exchange Server 2003
3 62 (4.20%) Exchange Server 2010
4 45 (3.05%) Exchange Server 2007
5 36 (2.44%) SharePoint
6 31 (2.10%) IIS
7 20 (1.36%) Lync
8 18 (1.22%) IBM Notes
8 18 (1.22%) WebSphere
9 16 (1.08%) Apache
10 15 (1.02%) Blackberry Enterprise Server
11 13 (0.88%) Lotus Domino
12 12 (0.81%) Exchange Server 2013
13 11 (0.75%) Tomcat
14 10 (0.68%) Oracle Collaboration Suite
14 10 (0.68%) WebLogic
15 8 (0.54%) JCAPS
15 8 (0.54%) SharePoint 2010
16 7 (0.47%) CMS
17 5 (0.34%) SharePoint 2013
Applications
1 264 (17.90%) MS Excel
2 127 (8.61%) MS Office
3 27 (1.83%) MS PowerPoint
4 16 (1.08%) MS Visio
5 9 (0.61%) MS Project
6 6 (0.41%) Adobe Captivate
7 3 (0.20%) Photoshop
8 1 (0.068%) PowerPivot
Business Applications
1 19 (1.29%) SAP FI
1 19 (1.29%) SAP FI/CO
1 19 (1.29%) SAP CO
2 11 (0.75%) Dynamics CRM
3 7 (0.47%) Agresso
4 4 (0.27%) Cognos Business Intelligence
4 4 (0.27%) Remedy ITSM
5 3 (0.20%) SAP GRC
5 3 (0.20%) Dynamics AX
5 3 (0.20%) RMDS
5 3 (0.20%) SAP HR
6 2 (0.14%) Maximo
6 2 (0.14%) Oracle Applications
6 2 (0.14%) SAP R/3
6 2 (0.14%) SAP SRM
6 2 (0.14%) Dynamics NAV
6 2 (0.14%) SAP Oil and Gas
6 2 (0.14%) Oracle BPM
6 2 (0.14%) SAP IS-U
7 1 (0.068%) Hyperion Planning
Cloud Services
1 52 (3.53%) SaaS
2 34 (2.31%) Office 365
3 33 (2.24%) Microsoft Azure
4 13 (0.88%) IaaS
5 12 (0.81%) Cloud Computing
6 5 (0.34%) ElastiCache
6 5 (0.34%) Amazon ElastiCache
6 5 (0.34%) Amazon EC2
6 5 (0.34%) Amazon S3
7 4 (0.27%) Google Apps
8 3 (0.20%) Amazon AWS
9 1 (0.068%) PaaS
9 1 (0.068%) Taleo
Communications & Networking
1 130 (8.81%) Firewall
2 112 (7.59%) Internet
3 77 (5.22%) WAN
4 71 (4.81%) LAN
5 68 (4.61%) DNS
6 56 (3.80%) TCP/IP
7 50 (3.39%) SAN
8 45 (3.05%) VPN
9 38 (2.58%) VoIP
10 35 (2.37%) Network Security
10 35 (2.37%) MPLS
10 35 (2.37%) SS7
11 33 (2.24%) Wireless
12 30 (2.03%) DHCP
13 26 (1.76%) 3G
14 25 (1.69%) GSM
15 24 (1.63%) UMTS
16 23 (1.56%) Ethernet
16 23 (1.56%) Broadband
17 20 (1.36%) SMS
Database & Business Intelligence
1 98 (6.64%) SQL Server
2 33 (2.24%) MySQL
3 27 (1.83%) Relational Database
4 22 (1.49%) Oracle Database
5 21 (1.42%) PostgreSQL
6 14 (0.95%) SQL Server 2008
7 13 (0.88%) SQL Server 2005
7 13 (0.88%) Data Mining
8 12 (0.81%) DB2
9 11 (0.75%) BusinessObjects
10 10 (0.68%) SQL Server Integration Services
11 9 (0.61%) SQL Server Reporting Services
12 7 (0.47%) Data Warehouse
13 6 (0.41%) SAP BI
13 6 (0.41%) InterSystems Cache
13 6 (0.41%) Oracle Database 11g
13 6 (0.41%) SQL Server 2012
14 5 (0.34%) Amazon RDS
15 4 (0.27%) Oracle Reports
15 4 (0.27%) Crystal Reports
Development Applications
1 13 (0.88%) Team Foundation Server
2 9 (0.61%) Eclipse
3 8 (0.54%) Visual Studio
4 7 (0.47%) PHPUnit
4 7 (0.47%) Subversion
5 6 (0.41%) Toad
5 6 (0.41%) Selenium
5 6 (0.41%) Behat
6 5 (0.34%) Jenkins
6 5 (0.34%) Atlassian Bamboo
6 5 (0.34%) TestComplete
6 5 (0.34%) TeamCity
6 5 (0.34%) Git (software)
7 4 (0.27%) JIRA
8 3 (0.20%) JUnit
8 3 (0.20%) MSI
8 3 (0.20%) AdminStudio
9 2 (0.14%) SQL Server Management Studio (SSMS)
10 1 (0.068%) Oracle APEX
10 1 (0.068%) Cucumber
General
1 301 (20.41%) Finance
2 249 (16.88%) Telecoms
3 120 (8.14%) Marketing
4 72 (4.88%) Retail
5 36 (2.44%) Advertising
6 34 (2.31%) Front Office
7 32 (2.17%) Billing
8 31 (2.10%) Banking
8 31 (2.10%) German Language
9 30 (2.03%) Legal
10 22 (1.49%) Multimedia
11 13 (0.88%) Back Office
12 11 (0.75%) Manufacturing
13 9 (0.61%) Automotive
14 7 (0.47%) Electronics
15 6 (0.41%) Aerospace
15 6 (0.41%) French Language
16 4 (0.27%) Military
16 4 (0.27%) Publishing
16 4 (0.27%) Local Government
Job Titles
1 266 (18.03%) Service Manager
2 188 (12.75%) Analyst
3 179 (12.14%) Delivery Manager
4 165 (11.19%) Services Delivery Manager
5 116 (7.86%) Consultant
6 76 (5.15%) Team Leader
7 75 (5.08%) Support Analyst
8 72 (4.88%) Project Manager
9 61 (4.14%) Architect
10 59 (4.00%) Support Engineer
11 54 (3.66%) Applications Support
12 51 (3.46%) IT Services Manager
13 50 (3.39%) Senior Manager
14 49 (3.32%) Service Analyst
15 48 (3.25%) Technical Manager
16 44 (2.98%) Administrator
17 39 (2.64%) Infrastructure Manager
17 39 (2.64%) Operations Manager
18 36 (2.44%) Support Manager
19 35 (2.37%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 36 (2.44%) Web Services
2 34 (2.31%) HTML
3 32 (2.17%) .NET
4 30 (2.03%) CSS
5 25 (1.69%) XML
6 22 (1.49%) EDI
7 21 (1.42%) SOAP
8 19 (1.29%) Middleware
9 14 (0.95%) ASP.NET
10 13 (0.88%) jQuery
11 10 (0.68%) WebSphere MQ
12 9 (0.61%) JSON
12 9 (0.61%) Application Packaging
13 6 (0.41%) Symfony
13 6 (0.41%) Twitter Bootstrap
13 6 (0.41%) XPages
14 5 (0.34%) ZeroMQ
14 5 (0.34%) WCF
14 5 (0.34%) RabbitMQ
14 5 (0.34%) ActiveMQ
Miscellaneous
1 89 (6.03%) Management Information System
2 56 (3.80%) Computer Science
3 31 (2.10%) Blackberry
4 29 (1.97%) Mathematics
4 29 (1.97%) PMI
4 29 (1.97%) Replication
5 25 (1.69%) Enterprise Software
6 20 (1.36%) CMDB
7 17 (1.15%) Statistics
8 15 (1.02%) Smartphone
9 14 (0.95%) Thin Client
9 14 (0.95%) Fat Client
10 13 (0.88%) Blog
11 12 (0.81%) Client/Server
12 11 (0.75%) Social Media
12 11 (0.75%) Clustering
13 10 (0.68%) NHS
13 10 (0.68%) Life Science
14 9 (0.61%) FMCG
14 9 (0.61%) iPhone
Operating Systems
1 319 (21.63%) Windows
2 115 (7.80%) Windows Server 2008
3 101 (6.85%) Linux
4 96 (6.51%) Windows Server 2003
5 90 (6.10%) UNIX
6 55 (3.73%) Windows 7
7 41 (2.78%) Windows Server 2012
8 39 (2.64%) Red Hat Enterprise Linux
9 35 (2.37%) Windows XP
10 26 (1.76%) Solaris
11 23 (1.56%) Windows Phone
12 21 (1.42%) HPUX
13 17 (1.15%) Android
14 16 (1.08%) Oracle Linux
14 16 (1.08%) Windows Phone 8
15 13 (0.88%) Windows 2000 Server
15 13 (0.88%) CentOS
15 13 (0.88%) Apple iOS
16 12 (0.81%) Windows 8
17 8 (0.54%) AIX
Processes & Methodologies
1 620 (42.03%) ITIL
2 400 (27.12%) Service Management
3 231 (15.66%) Project Management
4 183 (12.41%) Change Management
5 122 (8.27%) PRINCE2
5 122 (8.27%) CRM
6 108 (7.32%) Incident Management
7 101 (6.85%) Continuous Improvement
8 93 (6.31%) ITSM
8 93 (6.31%) Stakeholder Management
9 75 (5.08%) Problem Management
10 61 (4.14%) Programme Management
11 60 (4.07%) Disaster Recovery
12 58 (3.93%) Time Management
13 57 (3.86%) Business Development
13 57 (3.86%) Root Cause Analysis
14 55 (3.73%) Capacity Management
15 53 (3.59%) Supplier Management
16 52 (3.53%) Performance Management
17 47 (3.19%) Release Management
Programming Languages
1 175 (11.86%) SQL
2 40 (2.71%) C
3 31 (2.10%) JavaScript
4 30 (2.03%) Java
5 20 (1.36%) C#
6 14 (0.95%) Shell Script
7 12 (0.81%) T-SQL
8 11 (0.75%) Python
9 9 (0.61%) Bash Shell
9 9 (0.61%) PHP
10 7 (0.47%) VBScript
10 7 (0.47%) ABAP
11 6 (0.41%) PL/SQL
11 6 (0.41%) Perl
12 5 (0.34%) PowerShell
12 5 (0.34%) Ruby
12 5 (0.34%) VB
12 5 (0.34%) VB.NET
13 3 (0.20%) sed
13 3 (0.20%) Korn
Qualifications
1 217 (14.71%) Degree
2 122 (8.27%) ITIL Certification
3 109 (7.39%) Security Cleared
4 102 (6.92%) Microsoft Certification
5 66 (4.47%) SC Cleared
6 55 (3.73%) Cisco Certification
7 50 (3.39%) MCSE
8 47 (3.19%) MCITP
9 40 (2.71%) MCSA
9 40 (2.71%) CCNA
10 36 (2.44%) HNC
10 36 (2.44%) HND
11 35 (2.37%) PMI Certification
12 21 (1.42%) ITIL Foundation Certificate
13 18 (1.22%) MCP
14 17 (1.15%) VMware Certified Professional (VCP)
15 16 (1.08%) PRINCE2 Certification
15 16 (1.08%) ISTQB
16 14 (0.95%) CCNP
17 12 (0.81%) ISEB
Quality Assurance & Compliance
1 336 (22.78%) SLA
2 48 (3.25%) ISO/IEC 27001
3 36 (2.44%) QA
4 20 (1.36%) ISO 9001
5 13 (0.88%) PCI DSS
6 12 (0.81%) COBIT
7 9 (0.61%) ISO 9000
8 8 (0.54%) Sarbanes-Oxley
9 5 (0.34%) Basel II
10 2 (0.14%) BS15000
10 2 (0.14%) HL7
10 2 (0.14%) ISO/IEC 20000
11 1 (0.068%) GPG13
11 1 (0.068%) Data Quality
11 1 (0.068%) Dublin Core
System Software
1 143 (9.69%) Active Directory
2 78 (5.29%) VMware Infrastructure
3 37 (2.51%) NDS
4 34 (2.31%) Hyper-V
5 31 (2.10%) XenApp
6 29 (1.97%) vSphere
7 19 (1.29%) XenDesktop
8 15 (1.02%) XenServer
9 14 (0.95%) NFS
10 10 (0.68%) Terminal Server
11 9 (0.61%) KVM
11 9 (0.61%) Microsoft App-V
12 8 (0.54%) IMail Server
13 7 (0.47%) Terminal Services
14 5 (0.34%) DFS Replication
15 4 (0.27%) VMware ESX
15 4 (0.27%) UAG
15 4 (0.27%) vCloud
16 3 (0.20%) Tivoli Directory Server
16 3 (0.20%) Microsoft Virtual Server
Systems Management
1 46 (3.12%) SCCM
2 43 (2.92%) Backup Exec
3 27 (1.83%) Norton AntiVirus
4 16 (1.08%) Tivoli
5 14 (0.95%) SCOM
6 13 (0.88%) NetBackup
7 11 (0.75%) Puppet
7 11 (0.75%) Cisco IPCC
8 8 (0.54%) EMC Navisphere
9 7 (0.47%) WSUS
10 6 (0.41%) Cacti
10 6 (0.41%) SCVMM
11 5 (0.34%) Opscode Chef
11 5 (0.34%) collectd
11 5 (0.34%) StatsD
11 5 (0.34%) Ansible
11 5 (0.34%) Salt
11 5 (0.34%) Graylog2
11 5 (0.34%) logstash
11 5 (0.34%) HP Data Protector
Vendors
1 367 (24.88%) Microsoft
2 149 (10.10%) VMware
3 126 (8.54%) Cisco
4 118 (8.00%) Oracle
5 103 (6.98%) HP
6 95 (6.44%) Citrix
7 83 (5.63%) SAP
8 59 (4.00%) IBM
9 39 (2.64%) Red Hat
9 39 (2.64%) Symantec
10 34 (2.31%) Dell
11 33 (2.24%) Nokia Solutions and Networks
12 31 (2.10%) TIBCO
12 31 (2.10%) CheckPoint
13 28 (1.90%) Alcatel-Lucent
13 28 (1.90%) Remedy
14 25 (1.69%) Juniper
15 21 (1.42%) Sun
16 20 (1.36%) Lotus
16 20 (1.36%) ProCurve
Oxford, Oxfordshire
Jumar
Salary: Up to £65,000 per annum plus excellent bonus, benefits and car
Posted: 18 hours ago
Dover, Kent
Spring Technology
Salary: £60000.00 - £65000.00 per annum
Posted: 18 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + 13% Shift Allowance
Posted: 18 hours ago
Maidenhead, Berkshire
Remit Resources
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 19 hours ago
Farnborough, Hampshire
FT Select
Salary: From £73,200 to £85,200 per annum Pension + Life Cover + Private Medic
Posted: 20 hours ago
Berkshire
Yoh Company
Salary: £35000 - £40000 per annum
Posted: 20 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 21 hours ago
Basingstoke, Hampshire
Stott & May
Salary: £50000 - £70000 Per Annum Car Allowance, Bonus, 25 days holi
Posted: 21 hours ago
East Molesey, Surrey
Anderson Lamb
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: Yesterday
Slough, Berkshire
Asset Resourcing Ltd
Salary: £25000 - £30000 per annum + Benefits Package
Posted: Yesterday
Windsor, Berkshire
Asset Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: Yesterday
South East
Volaris Exec
Salary: £130000 - £180000 per annum + 50% bonus + full benefits
Posted: Yesterday
Lewes, East Sussex
RBW Consulting
Salary: From £25,000 to £32,000 per annum
Posted: Yesterday
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Posted: Yesterday
Epsom, Surrey
Nuffield Health
Salary: Competitive
Posted: Yesterday
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: Yesterday
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: Yesterday
Reigate, Surrey
Oliver James Associates
Salary: £90000 - £100000 per annum + Full Corporate Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £35,000 per annum + Great Benefits
Posted: 2 days ago
Reading, Berkshire
SJB Corporate Ltd
Salary: £70,000 per annum plus 25 days holiday + pension + additional benefits
Posted: 2 days ago