The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 73 76 94
Rank change year-on-year
+3 +18
Permanent jobs citing Service Delivery 780 763 692
As % of all permanent IT jobs located in the South East 3.56% 3.60% 3.03%
As % of the Processes & Methodologies category 4.45% 4.61% 3.90%
Number of salaries quoted 521 573 525
Average salary £42,500 £47,500 £45,000
Average salary % change year-on-year
-10.52% +5.55%
90% offered a salary of more than £26,000 £27,500 £27,600
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17518 16554 17757
As % of all permanent IT jobs located in the South East 79.86% 78.16% 77.74%
Number of salaries quoted 13531 13520 15042
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 22 September 2014.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 280 £50,000 - 23
Hampshire -10 140 £43,000 +1.17% 7
Surrey -14 98 £37,500 -25.00% 24
Buckinghamshire -5 97 £52,500 +20.00% 18
Oxfordshire +32 66 £36,000 -20.00% 9
Kent -12 30 £61,250 +16.11% 4
West Sussex -34 26 £35,000 -20.00% 1
East Sussex -11 25 £37,500 -21.05%
Middlesex +2 12 £50,000 -28.57% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 646 (42.81%) ITIL
2 376 (24.92%) Service Management
3 365 (24.19%) Microsoft
4 350 (23.19%) SLA
5 325 (21.54%) Windows
6 307 (20.34%) Finance
7 276 (18.29%) MS Excel
8 266 (17.63%) Telecoms
9 235 (15.57%) Degree
10 218 (14.45%) Project Management
11 177 (11.73%) SQL
12 176 (11.66%) Change Management
13 161 (10.67%) VMware
14 160 (10.60%) Active Directory
15 151 (10.01%) Analytical Skills
16 147 (9.74%) MS Office
17 142 (9.41%) Cisco
18 135 (8.95%) Firewall
19 129 (8.55%) CRM
19 129 (8.55%) Windows Server 2008
20 126 (8.35%) ITIL Certification
21 122 (8.08%) Internet
22 121 (8.02%) Security Cleared
23 118 (7.82%) Incident Management
24 115 (7.62%) MS Exchange
25 114 (7.55%) Marketing
26 107 (7.09%) PRINCE2
27 106 (7.02%) Oracle
27 106 (7.02%) Microsoft Certification
28 105 (6.96%) Line Management

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 115 (7.62%) MS Exchange
2 65 (4.31%) Exchange Server 2010
3 62 (4.11%) Exchange Server 2003
4 37 (2.45%) Exchange Server 2007
5 32 (2.12%) IIS
6 28 (1.86%) SharePoint
7 21 (1.39%) WebSphere
8 20 (1.33%) Lync
9 16 (1.06%) Lotus Domino
10 15 (0.99%) Blackberry Enterprise Server
11 14 (0.93%) Exchange Server 2013
11 14 (0.93%) Apache
12 12 (0.80%) IBM Notes
13 11 (0.73%) WebLogic
14 10 (0.66%) Oracle Collaboration Suite
14 10 (0.66%) Tomcat
15 7 (0.46%) NetWeaver
16 5 (0.33%) WebSphere Portal
16 5 (0.33%) JCAPS
16 5 (0.33%) Quickr
Applications
1 276 (18.29%) MS Excel
2 147 (9.74%) MS Office
3 31 (2.05%) MS PowerPoint
4 19 (1.26%) MS Visio
5 11 (0.73%) MS Project
6 4 (0.27%) Adobe Captivate
7 3 (0.20%) Photoshop
8 1 (0.066%) PowerPivot
Business Applications
1 21 (1.39%) SAP CO
1 21 (1.39%) SAP FI/CO
1 21 (1.39%) SAP FI
2 7 (0.46%) Dynamics CRM
2 7 (0.46%) Agresso
3 6 (0.40%) SAP Oil and Gas
4 5 (0.33%) SAP IS-U
5 3 (0.20%) SAP GRC
5 3 (0.20%) Dynamics NAV
5 3 (0.20%) Dynamics AX
5 3 (0.20%) SAP SRM
5 3 (0.20%) SAP HR
6 2 (0.13%) Oracle Applications
6 2 (0.13%) Maximo
6 2 (0.13%) SAP R/3
6 2 (0.13%) RMDS
7 1 (0.066%) Remedy ITSM
7 1 (0.066%) Hyperion Planning
7 1 (0.066%) SAP MRS
7 1 (0.066%) SAP MII
Cloud Services
1 48 (3.18%) SaaS
2 39 (2.58%) Office 365
3 34 (2.25%) Microsoft Azure
4 14 (0.93%) IaaS
5 13 (0.86%) Cloud Computing
6 5 (0.33%) Amazon EC2
6 5 (0.33%) Amazon S3
6 5 (0.33%) ElastiCache
6 5 (0.33%) Amazon ElastiCache
7 4 (0.27%) Google Apps
8 3 (0.20%) Amazon AWS
9 1 (0.066%) PaaS
9 1 (0.066%) Taleo
Communications & Networking
1 135 (8.95%) Firewall
2 122 (8.08%) Internet
3 96 (6.36%) WAN
4 92 (6.10%) LAN
5 60 (3.98%) TCP/IP
5 60 (3.98%) DNS
6 53 (3.51%) SAN
7 51 (3.38%) VPN
8 38 (2.52%) VoIP
9 37 (2.45%) SS7
9 37 (2.45%) MPLS
9 37 (2.45%) Wireless
10 32 (2.12%) 3G
11 31 (2.05%) Network Security
11 31 (2.05%) Ethernet
12 28 (1.86%) DHCP
13 27 (1.79%) Broadband
13 27 (1.79%) GSM
14 26 (1.72%) UMTS
15 23 (1.52%) 4G
Database & Business Intelligence
1 86 (5.70%) SQL Server
2 29 (1.92%) Relational Database
2 29 (1.92%) MySQL
3 19 (1.26%) PostgreSQL
3 19 (1.26%) Oracle Database
4 12 (0.80%) SQL Server 2005
5 11 (0.73%) DB2
6 10 (0.66%) Data Mining
6 10 (0.66%) SQL Server 2008
7 8 (0.53%) SAP BI
7 8 (0.53%) BusinessObjects
7 8 (0.53%) SQL Server Integration Services
8 7 (0.46%) SQL Server Reporting Services
9 5 (0.33%) Oracle Database 11g
9 5 (0.33%) Crystal Reports
9 5 (0.33%) Big Data
9 5 (0.33%) Amazon RDS
10 4 (0.27%) Oracle Reports
10 4 (0.27%) Data Warehouse
10 4 (0.27%) InterSystems Cache
Development Applications
1 11 (0.73%) Team Foundation Server
2 7 (0.46%) Eclipse
2 7 (0.46%) Visual Studio
3 6 (0.40%) Toad
4 5 (0.33%) Selenium
4 5 (0.33%) Atlassian Bamboo
4 5 (0.33%) Git (software)
4 5 (0.33%) TeamCity
4 5 (0.33%) PHPUnit
4 5 (0.33%) Subversion
4 5 (0.33%) Jenkins
5 4 (0.27%) Behat
5 4 (0.27%) TestComplete
6 3 (0.20%) Wise Package Studio
6 3 (0.20%) JUnit
6 3 (0.20%) AdminStudio
6 3 (0.20%) MSI
7 2 (0.13%) SQL Server Management Studio (SSMS)
7 2 (0.13%) JIRA
8 1 (0.066%) Cucumber
General
1 307 (20.34%) Finance
2 266 (17.63%) Telecoms
3 114 (7.55%) Marketing
4 68 (4.51%) Retail
5 43 (2.85%) Legal
6 36 (2.39%) Billing
6 36 (2.39%) Front Office
6 36 (2.39%) Advertising
7 33 (2.19%) German Language
8 28 (1.86%) Multimedia
9 24 (1.59%) Banking
10 14 (0.93%) Back Office
11 12 (0.80%) Manufacturing
12 8 (0.53%) Electronics
13 7 (0.46%) Aerospace
13 7 (0.46%) Law
14 6 (0.40%) French Language
15 5 (0.33%) Publishing
16 4 (0.27%) Military
16 4 (0.27%) Local Government
Job Titles
1 256 (16.96%) Service Manager
2 211 (13.98%) Analyst
3 166 (11.00%) Delivery Manager
4 153 (10.14%) Services Delivery Manager
5 123 (8.15%) Consultant
6 83 (5.50%) Support Analyst
7 82 (5.43%) Team Leader
8 72 (4.77%) Support Engineer
9 65 (4.31%) Project Manager
10 59 (3.91%) Architect
11 56 (3.71%) Service Analyst
12 54 (3.58%) Technical Manager
12 54 (3.58%) IT Services Manager
13 52 (3.45%) Applications Support
13 52 (3.45%) Senior Manager
14 47 (3.11%) Administrator
15 46 (3.05%) Support Manager
16 41 (2.72%) Technical Support
16 41 (2.72%) Business Manager
17 40 (2.65%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 37 (2.45%) Web Services
2 33 (2.19%) HTML
3 29 (1.92%) CSS
4 26 (1.72%) .NET
5 22 (1.46%) Middleware
5 22 (1.46%) EDI
6 20 (1.33%) XML
7 19 (1.26%) SOAP
8 12 (0.80%) Application Packaging
9 11 (0.73%) ASP.NET
9 11 (0.73%) WebSphere MQ
10 9 (0.60%) J2EE
11 8 (0.53%) JSON
11 8 (0.53%) jQuery
12 6 (0.40%) XPages
13 5 (0.33%) SAP PI
13 5 (0.33%) RabbitMQ
13 5 (0.33%) ActiveMQ
13 5 (0.33%) ZeroMQ
14 4 (0.27%) Twitter Bootstrap
Miscellaneous
1 151 (10.01%) Analytical Skills
2 82 (5.43%) Management Information System
3 59 (3.91%) Computer Science
4 35 (2.32%) Mathematics
5 31 (2.05%) Blackberry
6 30 (1.99%) User Experience
7 29 (1.92%) PMI
8 26 (1.72%) Enterprise Software
9 19 (1.26%) Smartphone
10 18 (1.19%) Statistics
10 18 (1.19%) CMDB
11 15 (0.99%) Replication
12 14 (0.93%) Thin Client
12 14 (0.93%) Life Science
12 14 (0.93%) Social Media
12 14 (0.93%) Fat Client
13 13 (0.86%) NHS
13 13 (0.86%) Clustering
14 12 (0.80%) Client/Server
15 11 (0.73%) Open Source
Operating Systems
1 325 (21.54%) Windows
2 129 (8.55%) Windows Server 2008
3 99 (6.56%) Linux
4 97 (6.43%) Windows Server 2003
5 92 (6.10%) UNIX
6 61 (4.04%) Windows 7
7 52 (3.45%) Windows Server 2012
8 44 (2.92%) Windows XP
9 38 (2.52%) Red Hat Enterprise Linux
10 27 (1.79%) Solaris
11 22 (1.46%) Windows Phone
12 20 (1.33%) HPUX
13 19 (1.26%) Oracle Linux
14 17 (1.13%) Windows Phone 8
15 16 (1.06%) Windows 2000 Server
15 16 (1.06%) CentOS
16 15 (0.99%) Android
17 14 (0.93%) Windows 8
18 12 (0.80%) Apple iOS
19 8 (0.53%) AIX
Processes & Methodologies
1 646 (42.81%) ITIL
2 376 (24.92%) Service Management
3 218 (14.45%) Project Management
4 176 (11.66%) Change Management
5 129 (8.55%) CRM
6 118 (7.82%) Incident Management
7 107 (7.09%) PRINCE2
8 105 (6.96%) Line Management
9 102 (6.76%) Continuous Improvement
10 91 (6.03%) Stakeholder Management
11 87 (5.77%) Mentoring
12 86 (5.70%) Agile Software Development
13 82 (5.43%) ITSM
14 73 (4.84%) Problem Management
15 65 (4.31%) Business Development
16 62 (4.11%) Time Management
17 54 (3.58%) Root Cause Analysis
18 53 (3.51%) Programme Management
19 52 (3.45%) Disaster Recovery
20 51 (3.38%) People Management
Programming Languages
1 177 (11.73%) SQL
2 42 (2.78%) C
3 37 (2.45%) Java
4 28 (1.86%) JavaScript
5 15 (0.99%) C#
6 13 (0.86%) Bash Shell
6 13 (0.86%) Python
6 13 (0.86%) Shell Script
7 10 (0.66%) Perl
8 9 (0.60%) ABAP
9 7 (0.46%) VBScript
10 6 (0.40%) PHP
10 6 (0.40%) T-SQL
10 6 (0.40%) Ruby
11 5 (0.33%) PowerShell
11 5 (0.33%) PL/SQL
11 5 (0.33%) VB
12 3 (0.20%) Korn
12 3 (0.20%) VB.NET
12 3 (0.20%) AWK
Qualifications
1 235 (15.57%) Degree
2 126 (8.35%) ITIL Certification
3 121 (8.02%) Security Cleared
4 106 (7.02%) Microsoft Certification
5 72 (4.77%) SC Cleared
6 59 (3.91%) Cisco Certification
7 50 (3.31%) MCSE
8 49 (3.25%) MCITP
9 47 (3.11%) HND
10 46 (3.05%) CCNA
11 42 (2.78%) HNC
12 41 (2.72%) MCSA
13 38 (2.52%) PMI Certification
14 29 (1.92%) ITIL Foundation Certificate
15 27 (1.79%) MCP
16 19 (1.26%) DV Cleared
16 19 (1.26%) VMware Certified Professional (VCP)
16 19 (1.26%) CCNP
17 17 (1.13%) ISTQB
18 14 (0.93%) CCIE
Quality Assurance & Compliance
1 350 (23.19%) SLA
2 54 (3.58%) ISO/IEC 27001
3 43 (2.85%) QA
4 17 (1.13%) PCI DSS
4 17 (1.13%) ISO 9001
5 13 (0.86%) COBIT
6 9 (0.60%) Sarbanes-Oxley
7 8 (0.53%) ISO 9000
8 3 (0.20%) BS15000
9 2 (0.13%) HL7
10 1 (0.066%) ISO/IEC 20000
10 1 (0.066%) Dublin Core
10 1 (0.066%) Data Quality
10 1 (0.066%) GPG13
System Software
1 160 (10.60%) Active Directory
2 80 (5.30%) VMware Infrastructure
3 43 (2.85%) NDS
4 42 (2.78%) XenApp
5 29 (1.92%) Hyper-V
6 28 (1.86%) vSphere
7 20 (1.33%) XenDesktop
8 12 (0.80%) Terminal Server
9 11 (0.73%) IMail Server
10 9 (0.60%) Terminal Services
11 8 (0.53%) NFS
11 8 (0.53%) XenServer
12 7 (0.46%) Microsoft App-V
13 5 (0.33%) DFS Replication
13 5 (0.33%) VMware ESXi
13 5 (0.33%) VMware ESX
13 5 (0.33%) KVM
14 4 (0.27%) vCloud
14 4 (0.27%) UAG
15 3 (0.20%) Tivoli Directory Server
Systems Management
1 47 (3.11%) SCCM
2 38 (2.52%) Backup Exec
3 23 (1.52%) Norton AntiVirus
4 17 (1.13%) Tivoli
5 13 (0.86%) Puppet
5 13 (0.86%) NetBackup
6 11 (0.73%) Cisco IPCC
7 10 (0.66%) WSUS
8 8 (0.53%) SCOM
9 6 (0.40%) Cacti
10 5 (0.33%) Ganglia
10 5 (0.33%) Munin
10 5 (0.33%) EMC Navisphere
10 5 (0.33%) Opscode Chef
10 5 (0.33%) collectd
10 5 (0.33%) StatsD
10 5 (0.33%) Ansible
10 5 (0.33%) Salt
10 5 (0.33%) Graylog2
10 5 (0.33%) logstash
Vendors
1 365 (24.19%) Microsoft
2 161 (10.67%) VMware
3 142 (9.41%) Cisco
4 106 (7.02%) Oracle
5 100 (6.63%) HP
6 99 (6.56%) Citrix
7 81 (5.37%) SAP
8 56 (3.71%) IBM
9 39 (2.58%) Nokia Solutions and Networks
10 36 (2.39%) Red Hat
11 35 (2.32%) Symantec
12 32 (2.12%) TIBCO
13 30 (1.99%) Alcatel-Lucent
14 29 (1.92%) Dell
14 29 (1.92%) CheckPoint
15 28 (1.86%) Juniper
16 25 (1.66%) Remedy
17 20 (1.33%) Sun
17 20 (1.33%) ProCurve
18 18 (1.19%) F5
Redhill, Surrey
Senitor Associates
Salary: £55000 - £65000 per annum + great company + benefits
Posted: 5 hours ago
Slough, Berkshire
Intapeople
Salary: £42-£46k
Posted: 5 hours ago
Slough, Berkshire
Intapeople
Salary: £55 - £58k
Posted: 6 hours ago
Bracknell, Berkshire
Vodafone
Posted: 7 hours ago
Bracknell, Berkshire
Vodafone
Posted: 7 hours ago
Surrey
Intapeople
Salary: £35000 to £45000 per annum
Posted: 8 hours ago
Slough, Berkshire
Intapeople
Salary: £37500 - 20 hours Shift holidays
Posted: 9 hours ago
Guildford, Surrey
Harvey Nash plc
Salary: From £55,000 to £70,000 per annum
Posted: 9 hours ago
Reigate, Surrey
Clearwater People Solutions
Salary: £60000 Per Annum
Posted: 11 hours ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 15 hours ago
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Staines, Middlesex
CPS Group UK
Salary: £55000 - £65000 per annum + Industry Leading Benefits Package
Posted: 3 days ago
Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £35,000 per annum + Great Benefits
Posted: 3 days ago
Slough, Berkshire
Talent International
Salary: £35000 - £40000 per annum + Benefits
Posted: 3 days ago
Bracknell, Berkshire
Portal Partnership Ltd
Posted: 3 days ago
Reading, Berkshire
Experis Ltd
Salary: + Benefits
Posted: 4 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 4 days ago
Weybridge, Surrey
FT Select
Salary: From £50,000 to £55,000 per annum plus car allowance and benefits
Posted: 4 days ago
Reigate, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £36000 per annum + Benefits
Posted: 4 days ago