The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 77 81 73
Rank change year-on-year
+4 -8
Permanent jobs citing Service Delivery 715 781 855
As % of all permanent IT jobs located in the South East 3.36% 3.32% 3.74%
As % of the Processes & Methodologies category 4.13% 4.16% 4.85%
Number of salaries quoted 534 553 658
Average salary £45,000 £45,000 £47,500
Average salary % change year-on-year
- -5.26%
90% offered a salary of more than £28,000 £27,500 £29,900
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17300 18774 17637
As % of all permanent IT jobs located in the South East 81.35% 79.87% 77.18%
Number of salaries quoted 13600 14917 14298
Average salary £47,000 £45,000 £44,500
Average salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 1 May 2015.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +22 262 £55,000 +15.78% 20
Hampshire -5 121 £45,000 +13.92% 3
Surrey -19 114 £40,000 -20.00% 23
Buckinghamshire -32 71 £42,500 -8.70% 9
Oxfordshire +32 49 £47,500 +18.75% 5
West Sussex -5 37 £37,500 -12.79% 6
East Sussex +9 28 £150,000 +328.57% 8
Middlesex +11 13 £47,000 -26.27% 1
Kent -17 8 £58,250 +10.95% 3
Home Counties +3 2 £70,000 +47.36%
M4 Corridor +2 1 £57,500 +121.15%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 1 May 2015, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 721 (46.76%) ITIL
2 357 (23.15%) Service Management
3 316 (20.49%) SLA
4 313 (20.30%) Microsoft
5 281 (18.22%) Windows
6 263 (17.06%) Finance
7 259 (16.80%) Degree
8 228 (14.79%) SQL
9 225 (14.59%) Continuous Improvement
10 207 (13.42%) Telecoms
11 206 (13.36%) VMware
11 206 (13.36%) MS Excel
12 204 (13.23%) Project Management
13 171 (11.09%) Linux
14 164 (10.64%) Security Cleared
15 162 (10.51%) Change Management
16 159 (10.31%) Cisco
17 158 (10.25%) UNIX
18 144 (9.34%) MS Office
19 141 (9.14%) WAN
19 141 (9.14%) Active Directory
19 141 (9.14%) ITIL Certification
19 141 (9.14%) Firewall
20 139 (9.01%) VMware Infrastructure
21 138 (8.95%) Management Information System
22 137 (8.88%) LAN
22 137 (8.88%) Incident Management
23 129 (8.37%) SC Cleared
24 128 (8.30%) Citrix
24 128 (8.30%) Analytical Skills

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 1 May 2015, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 43 (2.79%) SharePoint
2 40 (2.59%) IIS
3 34 (2.20%) MS Exchange
4 29 (1.88%) WebSphere
5 21 (1.36%) IBM Notes
5 21 (1.36%) Apache
6 19 (1.23%) Lotus Domino
7 18 (1.17%) Elasticsearch
8 16 (1.04%) WebSphere Application Server
9 14 (0.91%) Quickr
9 14 (0.91%) WebSphere Portal
10 13 (0.84%) Exchange Server 2010
11 12 (0.78%) Lync
12 10 (0.65%) Tomcat
13 9 (0.58%) NetWeaver
14 7 (0.45%) WebLogic
15 6 (0.39%) Exchange Server 2007
15 6 (0.39%) CMS
16 5 (0.32%) JBoss
16 5 (0.32%) SAS
Applications
1 206 (13.36%) MS Excel
2 144 (9.34%) MS Office
3 34 (2.20%) MS PowerPoint
4 12 (0.78%) MS Project
5 6 (0.39%) Spreadsheet
6 5 (0.32%) MS Visio
7 1 (0.065%) Adobe Illustrator
7 1 (0.065%) InDesign
7 1 (0.065%) Photoshop
7 1 (0.065%) InfoPath
7 1 (0.065%) PrintSoft PReS
7 1 (0.065%) Adobe Creative Suite
Business Applications
1 14 (0.91%) Oracle Applications
2 9 (0.58%) Oracle EBS
3 8 (0.52%) Oracle Financials
4 7 (0.45%) BASE24
4 7 (0.45%) Oracle ERP
5 6 (0.39%) Oracle EBS R12
5 6 (0.39%) SAP MM
6 5 (0.32%) Oracle General Ledger
6 5 (0.32%) Dynamics AX
6 5 (0.32%) Oracle Payables
6 5 (0.32%) Oracle Receivables
6 5 (0.32%) Oracle Cash Management
7 3 (0.19%) SmartPlant
7 3 (0.19%) Dynamics NAV
7 3 (0.19%) Dynamics CRM
7 3 (0.19%) SAP SRM
7 3 (0.19%) Remedy ITSM
8 2 (0.13%) Oracle Procure-to-Pay
8 2 (0.13%) Oracle Assets
8 2 (0.13%) assyst
Cloud Services
1 70 (4.54%) SaaS
2 41 (2.66%) IaaS
3 23 (1.49%) Cloud Computing
4 20 (1.30%) PaaS
5 10 (0.65%) Office 365
6 6 (0.39%) Amazon AWS
7 5 (0.32%) Amazon EC2
8 2 (0.13%) Yammer
8 2 (0.13%) Dropbox
8 2 (0.13%) Microsoft Azure
8 2 (0.13%) Basecamp
9 1 (0.065%) Mimecast
Communications & Networking
1 141 (9.14%) WAN
1 141 (9.14%) Firewall
2 137 (8.88%) LAN
3 95 (6.16%) VPN
4 85 (5.51%) Internet
5 79 (5.12%) MPLS
6 70 (4.54%) VoIP
7 65 (4.22%) SAN
8 51 (3.31%) Wireless
8 51 (3.31%) TCP/IP
9 37 (2.40%) DNS
10 33 (2.14%) GSM
10 33 (2.14%) UMTS
11 32 (2.08%) DHCP
12 25 (1.62%) NAS
13 24 (1.56%) BGP
14 22 (1.43%) Unified Communications
15 21 (1.36%) SS7
16 18 (1.17%) Cisco ASA
16 18 (1.17%) OSPF
Database & Business Intelligence
1 94 (6.10%) SQL Server
2 60 (3.89%) MySQL
3 34 (2.20%) DB2
4 28 (1.82%) Relational Database
5 20 (1.30%) Oracle Database
6 14 (0.91%) MongoDB
6 14 (0.91%) NoSQL
6 14 (0.91%) RDBMS
7 13 (0.84%) Data Warehouse
8 12 (0.78%) SQL Server 2008
9 11 (0.71%) Oracle Database 11g
10 9 (0.58%) SQL Server Integration Services
11 8 (0.52%) MariaDB
11 8 (0.52%) MS Access
12 7 (0.45%) SAP BI
12 7 (0.45%) Big Data
12 7 (0.45%) SQL Server 2005
12 7 (0.45%) SQL Server Reporting Services
13 6 (0.39%) Oracle Reports
14 5 (0.32%) PostgreSQL
Development Applications
1 15 (0.97%) Subversion
2 14 (0.91%) Eclipse
3 11 (0.71%) PHPUnit
3 11 (0.71%) Behat
4 9 (0.58%) Selenium
5 6 (0.39%) JIRA
5 6 (0.39%) MSI
5 6 (0.39%) Visual Studio
6 5 (0.32%) Oracle Forms
6 5 (0.32%) QuickTest Pro
6 5 (0.32%) Git (software)
7 4 (0.26%) Jenkins
8 3 (0.19%) Bugzilla
8 3 (0.19%) Team Foundation Server
9 2 (0.13%) PhpStorm
9 2 (0.13%) LoadRunner
9 2 (0.13%) ClearCase
9 2 (0.13%) JUnit
10 1 (0.065%) SoapUI
10 1 (0.065%) TestComplete
General
1 263 (17.06%) Finance
2 207 (13.42%) Telecoms
3 84 (5.45%) Marketing
4 50 (3.24%) Retail
5 41 (2.66%) Front Office
6 37 (2.40%) Billing
7 29 (1.88%) Legal
8 28 (1.82%) Back Office
9 20 (1.30%) Advertising
10 19 (1.23%) Banking
11 16 (1.04%) Manufacturing
12 14 (0.91%) Automotive
13 12 (0.78%) Electronics
14 10 (0.65%) Financial Institution
14 10 (0.65%) Military
15 6 (0.39%) Law
16 4 (0.26%) German Language
17 3 (0.19%) Publishing
17 3 (0.19%) Pharmaceutical
17 3 (0.19%) General Ledger
Job Titles
1 333 (21.60%) Service Manager
2 228 (14.79%) Delivery Manager
3 219 (14.20%) Services Delivery Manager
4 178 (11.54%) Analyst
5 95 (6.16%) Support Engineer
6 83 (5.38%) Support Analyst
7 73 (4.73%) Consultant
8 69 (4.47%) Administrator
9 59 (3.83%) Service Analyst
10 52 (3.37%) Project Manager
11 49 (3.18%) Problem Manager
12 47 (3.05%) Designer
12 47 (3.05%) Developer
12 47 (3.05%) Architect
13 46 (2.98%) IT Services Manager
14 44 (2.85%) Applications Support
15 43 (2.79%) Technical Support
15 43 (2.79%) Service Desk Analyst
16 41 (2.66%) Technical Manager
17 40 (2.59%) Technical Engineer
Libraries, Frameworks & Software Standards
1 55 (3.57%) .NET
2 46 (2.98%) HTML
3 45 (2.92%) XML
4 39 (2.53%) CSS
5 24 (1.56%) ASP.NET
6 23 (1.49%) JSP
6 23 (1.49%) jQuery
6 23 (1.49%) Software Packaging
7 17 (1.10%) LAMP
8 14 (0.91%) RabbitMQ
8 14 (0.91%) Middleware
9 13 (0.84%) REST
10 12 (0.78%) ASP.NET MVC
11 11 (0.71%) Doctrine
11 11 (0.71%) SOAP
11 11 (0.71%) Twitter Bootstrap
11 11 (0.71%) Symfony
12 10 (0.65%) WCF
12 10 (0.65%) Ajax
13 9 (0.58%) Web Services
Miscellaneous
1 138 (8.95%) Management Information System
2 128 (8.30%) Analytical Skills
3 71 (4.60%) Computer Science
4 27 (1.75%) NHS
4 27 (1.75%) Clustering
4 27 (1.75%) Replication
5 26 (1.69%) Statistics
5 26 (1.69%) iSeries
6 25 (1.62%) Client/Server
7 21 (1.36%) BYOD
8 20 (1.30%) Open Source
9 18 (1.17%) Derivative
10 15 (0.97%) User Experience
11 14 (0.91%) Blackberry
12 13 (0.84%) FMCG
13 12 (0.78%) Mathematics
14 11 (0.71%) Performance Metrics
14 11 (0.71%) PMI
14 11 (0.71%) Enterprise Software
15 9 (0.58%) Social Media
Operating Systems
1 281 (18.22%) Windows
2 171 (11.09%) Linux
3 158 (10.25%) UNIX
4 92 (5.97%) Windows Server 2008
5 71 (4.60%) Windows Server 2012
6 66 (4.28%) Windows 7
7 53 (3.44%) Windows Server 2003
8 48 (3.11%) Red Hat Enterprise Linux
9 36 (2.33%) Windows XP
10 24 (1.56%) CentOS
11 22 (1.43%) Oracle Linux
12 20 (1.30%) VMS
13 19 (1.23%) Windows 8
14 11 (0.71%) Solaris
15 9 (0.58%) AIX
15 9 (0.58%) Apple iOS
16 8 (0.52%) Windows 2000 Server
16 8 (0.52%) HPUX
17 6 (0.39%) Android
18 5 (0.32%) Windows 2000
Processes & Methodologies
1 721 (46.76%) ITIL
2 357 (23.15%) Service Management
3 225 (14.59%) Continuous Improvement
4 204 (13.23%) Project Management
5 162 (10.51%) Change Management
6 137 (8.88%) Incident Management
7 123 (7.98%) PRINCE2
8 119 (7.72%) Problem Management
9 105 (6.81%) Line Management
10 97 (6.29%) Agile Software Development
11 87 (5.64%) Mentoring
12 74 (4.80%) ITSM
13 72 (4.67%) CRM
14 69 (4.47%) Stakeholder Management
14 69 (4.47%) Root Cause Analysis
15 58 (3.76%) Performance Management
16 52 (3.37%) Risk Management
17 50 (3.24%) Validation
17 50 (3.24%) Disaster Recovery
18 46 (2.98%) Programme Management
Programming Languages
1 228 (14.79%) SQL
2 58 (3.76%) Java
3 45 (2.92%) JavaScript
4 37 (2.40%) C#
5 36 (2.33%) Python
6 35 (2.27%) Perl
7 20 (1.30%) Bash Shell
8 19 (1.23%) C
8 19 (1.23%) Shell Script
9 17 (1.10%) PowerShell
10 16 (1.04%) PHP
11 15 (0.97%) T-SQL
12 13 (0.84%) VB
13 9 (0.58%) VBScript
14 7 (0.45%) VBA
15 6 (0.39%) VB.NET
16 5 (0.32%) PL/SQL
17 4 (0.26%) PHP5
17 4 (0.26%) ABAP
18 2 (0.13%) Ruby
Qualifications
1 259 (16.80%) Degree
2 164 (10.64%) Security Cleared
3 141 (9.14%) ITIL Certification
4 129 (8.37%) SC Cleared
5 115 (7.46%) Cisco Certification
6 106 (6.87%) Microsoft Certification
7 73 (4.73%) CCNP
7 73 (4.73%) MCSE
8 67 (4.35%) CCNA
9 59 (3.83%) DV Cleared
10 47 (3.05%) MCP
11 31 (2.01%) MCITP
12 25 (1.62%) PRINCE2 Practitioner
13 24 (1.56%) ITIL Foundation Certificate
14 23 (1.49%) HND
14 23 (1.49%) VMware Certified Professional (VCP)
15 22 (1.43%) HNC
15 22 (1.43%) MCSA
16 21 (1.36%) PRINCE2 Certification
17 19 (1.23%) RHCE
Quality Assurance & Compliance
1 316 (20.49%) SLA
2 49 (3.18%) QA
3 22 (1.43%) ISO/IEC 27001
4 14 (0.91%) COBIT
5 12 (0.78%) PCI DSS
6 7 (0.45%) ISO 8583
7 5 (0.32%) HL7
8 4 (0.26%) Sarbanes-Oxley
8 4 (0.26%) ISO 9001
9 3 (0.19%) ISO 9000
9 3 (0.19%) GxP
10 2 (0.13%) Data Quality
10 2 (0.13%) GAMP
11 1 (0.065%) ISO 14001
11 1 (0.065%) BS25999
11 1 (0.065%) ISO/IEC 20000
11 1 (0.065%) P3O
System Software
1 141 (9.14%) Active Directory
2 139 (9.01%) VMware Infrastructure
3 53 (3.44%) XenApp
4 35 (2.27%) vSphere
5 25 (1.62%) Hyper-V
6 22 (1.43%) XenDesktop
6 22 (1.43%) Terminal Server
7 21 (1.36%) Microsoft App-V
7 21 (1.36%) NDS
8 8 (0.52%) Citrix Presentation Server
8 8 (0.52%) IMail Server
8 8 (0.52%) VMware ESX
9 7 (0.45%) XenServer
10 5 (0.32%) VMware ESXi
10 5 (0.32%) Oracle RAC
11 3 (0.19%) Terminal Services
12 2 (0.13%) Xen
13 1 (0.065%) VMware Workstation
13 1 (0.065%) Samba
13 1 (0.065%) Veritas File System
Systems Management
1 59 (3.83%) SCCM
2 22 (1.43%) Puppet
3 21 (1.36%) HP Quality Center
4 11 (0.71%) Tivoli
5 9 (0.58%) Backup Exec
6 7 (0.45%) SCOM
7 6 (0.39%) Cisco Prime
7 6 (0.39%) Tivoli Storage Manager
7 6 (0.39%) CiscoWorks
7 6 (0.39%) NetBackup
8 5 (0.32%) ARCserve
8 5 (0.32%) Norton AntiVirus
9 4 (0.26%) EdgeSight
9 4 (0.26%) Systems Management Server (SMS)
10 3 (0.19%) OpenView Configuration Management
10 3 (0.19%) Control-M
10 3 (0.19%) HP Data Protector
10 3 (0.19%) Symantec Endpoint Protection
11 2 (0.13%) CA Spectrum
11 2 (0.13%) Symantec Enterprise Vault
Vendors
1 313 (20.30%) Microsoft
2 206 (13.36%) VMware
3 159 (10.31%) Cisco
4 128 (8.30%) Citrix
5 126 (8.17%) HP
6 118 (7.65%) Oracle
7 71 (4.60%) SAP
8 62 (4.02%) IBM
9 51 (3.31%) Red Hat
10 39 (2.53%) CheckPoint
11 36 (2.33%) Juniper
12 30 (1.95%) Dell
13 28 (1.82%) F5
13 28 (1.82%) Remedy
14 25 (1.62%) Avaya
15 23 (1.49%) Nokia Solutions and Networks
16 21 (1.36%) Lotus
16 21 (1.36%) TIBCO
17 20 (1.30%) ServiceNow
17 20 (1.30%) 3PAR
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: Yesterday
Leatherhead, Surrey
AWD Recruitment
Salary: Negotiable + Bonus + Car Allowance + Flexible Benefits Package
Posted: Yesterday
Sutton, Surrey
Hh Global
Posted: 2 days ago
Reading, Berkshire
JM
Salary: £85000 - £95000 per annum + Bonus + Benefits
Posted: 2 days ago
Reading, Berkshire
JM
Salary: £85000 - £95000 per annum + Bonus + Benefits
Posted: 2 days ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Very senior level package
Posted: 2 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package
Posted: 2 days ago
Basingstoke, Hampshire
Send
Salary: From £55,000 to £60,000 per annum
Posted: 2 days ago
Shoreham-By-Sea, West Sussex
Senitor Associates
Salary: £45000 per annum
Posted: 2 days ago
Oxfordshire
Perfect People Recruitment Solutions Ltd
Salary: c£65,000 to £70,000
Posted: 3 days ago
Oxford, Oxfordshire
Harvey Nash plc
Salary: From £90,000 to £110,000 per annum 30% Bonus + Bens
Posted: 3 days ago
Crawley, West Sussex
Comtecs
Salary: £32000 - £36000 Per Annum + Bonus + Excellent Benefits
Posted: 3 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 3 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £30000 - £35000 per annum + 10% bonus + car/allowance
Posted: 3 days ago
Tunbridge Wells, Kent
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 3 days ago
Guildford, Surrey
Intapeople
Salary: £50000 - £55000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Involved Solutions Ltd
Salary: £55000 - £65000 per annum + Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Salary: £28000 - £35000 per annum + car + benefits
Posted: 4 days ago