Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 93 97 92
Rank change year-on-year +4 -5 +51
Permanent jobs citing Service Delivery 484 482 692
As % of all permanent jobs advertised in the South East 2.91% 3.21% 3.50%
As % of the Processes & Methodologies category 3.43% 3.40% 3.70%
Number of salaries quoted 377 366 466
10th Percentile £29,761 £26,250 £29,000
25th Percentile £35,000 £31,250 £36,250
Median annual salary (50th Percentile) £49,000 £42,500 £51,500
Median % change year-on-year +15.29% -17.48% +8.42%
75th Percentile £57,500 £58,438 £63,750
90th Percentile £67,500 £82,500 £75,000
England median annual salary £50,000 £52,000 £52,500
% change year-on-year -3.85% -0.95% +5.00%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,091 14,165 18,693
As % of all permanent jobs advertised in the South East 84.79% 94.47% 94.46%
Number of salaries quoted 9,898 8,233 12,131
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 28 April 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +22 255 £50,500 +18.82% 49
Berkshire +13 102 £52,500 +19.18% 29
Buckinghamshire +17 97 £55,000 +57.14% 11
Hampshire -23 81 £46,500 +20.78% 37
Surrey +16 68 £60,000 -4.00% 11
Oxfordshire +25 56 £42,500 - 9
East Sussex +26 28 £50,000 +56.25% 4
Kent -21 27 £42,500 +25.00% 9
West Sussex +10 15 £40,000 -42.86% 7
Middlesex -6 7 £39,190 -37.30%
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (5.79%) Microsoft Exchange
2 24 (4.96%) SharePoint
3 6 (1.24%) Exchange Server 2000
4 4 (0.83%) IIS
5 2 (0.41%) CMS
5 2 (0.41%) Confluence
5 2 (0.41%) Documentum
5 2 (0.41%) Exchange Server 2010
5 2 (0.41%) Exchange Server 2013
Applications
1 71 (14.67%) Microsoft Office
2 49 (10.12%) Microsoft Excel
3 25 (5.17%) Microsoft PowerPoint
4 3 (0.62%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.21%) Solid Edge
Business Applications
1 10 (2.07%) Dynamics CRM
2 5 (1.03%) Dynamics GP
3 3 (0.62%) Salesforce CRM
4 1 (0.21%) HFM
4 1 (0.21%) Oracle Applications
Cloud Services
1 86 (17.77%) Microsoft 365
2 79 (16.32%) Azure
3 31 (6.40%) AWS
4 16 (3.31%) Azure DevOps
4 16 (3.31%) Entra ID
5 15 (3.10%) OneDrive
6 12 (2.48%) Power Platform
7 11 (2.27%) Cloud Computing
8 8 (1.65%) Azure Sentinel
8 8 (1.65%) SaaS
9 6 (1.24%) IaaS
10 5 (1.03%) Dynamics 365
10 5 (1.03%) SuccessFactors
11 4 (0.83%) Amazon EC2
11 4 (0.83%) Amazon S3
12 2 (0.41%) Dropbox
12 2 (0.41%) GCP
12 2 (0.41%) Google Docs
12 2 (0.41%) Google Drive
12 2 (0.41%) Power Automate
Communications & Networking
1 51 (10.54%) Firewall
2 25 (5.17%) LAN
3 24 (4.96%) VPN
3 24 (4.96%) Wi-Fi
4 23 (4.75%) DNS
5 21 (4.34%) DHCP
6 19 (3.93%) Wireless
7 11 (2.27%) VLAN
7 11 (2.27%) WAN
8 9 (1.86%) Unified Communications
9 8 (1.65%) SAN
10 7 (1.45%) Internet
11 6 (1.24%) iSCSI
11 6 (1.24%) Structured Cabling
12 5 (1.03%) TCP/IP
13 4 (0.83%) VoIP
14 3 (0.62%) Broadband
14 3 (0.62%) Network Security
14 3 (0.62%) Wireshark
15 2 (0.41%) NAS
Database & Business Intelligence
1 27 (5.58%) Relational Database
2 23 (4.75%) SQL Server
3 12 (2.48%) Power BI
4 7 (1.45%) MySQL
5 5 (1.03%) Amazon RDS
5 5 (1.03%) DB2
6 4 (0.83%) Oracle Database
6 4 (0.83%) SQL Server Integration Services
7 2 (0.41%) Azure SQL Database
8 1 (0.21%) Geospatial Data
8 1 (0.21%) RDBMS
8 1 (0.21%) Tableau
Development Applications
1 18 (3.72%) JIRA
2 11 (2.27%) Jenkins
3 9 (1.86%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.21%) MSI
General
1 157 (32.44%) Social Skills
2 113 (23.35%) Finance
3 42 (8.68%) Inclusion and Diversity
3 42 (8.68%) Public Sector
4 39 (8.06%) Analytical Skills
5 28 (5.79%) Organisational Skills
6 27 (5.58%) Legal
7 25 (5.17%) Telecoms
8 22 (4.55%) Marketing
9 19 (3.93%) Retail
10 14 (2.89%) Documentation Skills
10 14 (2.89%) Influencing Skills
10 14 (2.89%) Presentation Skills
11 13 (2.69%) Banking
12 12 (2.48%) Games
13 11 (2.27%) Law
14 9 (1.86%) Aerospace
15 8 (1.65%) Automotive
15 8 (1.65%) Manufacturing
16 7 (1.45%) Investment Banking
Job Titles
1 71 (14.67%) Delivery Manager
2 70 (14.46%) Service Manager
3 69 (14.26%) Service Delivery Manager
4 52 (10.74%) Support Engineer
5 48 (9.92%) IT Support
6 47 (9.71%) Analyst
7 46 (9.50%) Lead
8 38 (7.85%) IT Manager
9 34 (7.02%) Developer
10 29 (5.99%) Senior
11 24 (4.96%) Infrastructure Engineer
12 23 (4.75%) Support Analyst
13 22 (4.55%) IT Analyst
13 22 (4.55%) IT Engineer
14 20 (4.13%) Administrator
15 19 (3.93%) COBOL Developer
15 19 (3.93%) Consultant
15 19 (3.93%) IT Support Analyst
15 19 (3.93%) Mainframe Developer
16 18 (3.72%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 25 (5.17%) HTML
2 16 (3.31%) .NET
2 16 (3.31%) CSS
3 9 (1.86%) XML
4 8 (1.65%) Middleware
5 7 (1.45%) .NET Framework
5 7 (1.45%) ASP.NET
6 6 (1.24%) EDI
7 3 (0.62%) ADO
8 2 (0.41%) RESTful
8 2 (0.41%) Web Services
9 1 (0.21%) Leaflet
Miscellaneous
1 39 (8.06%) Driving Licence
2 34 (7.02%) Management Information System
3 32 (6.61%) Self-Motivation
4 19 (3.93%) Mainframe
5 16 (3.31%) Data Centre
6 12 (2.48%) Onboarding
7 9 (1.86%) Linux Command Line
7 9 (1.86%) PMI
7 9 (1.86%) Security Operations Centre
8 8 (1.65%) Smartphone
9 6 (1.24%) Mobile App
10 5 (1.03%) BYOD
10 5 (1.03%) IBM Mainframe
11 4 (0.83%) EPoS
11 4 (0.83%) Public Cloud
11 4 (0.83%) Social Media
12 3 (0.62%) Analytical Mindset
12 3 (0.62%) Apple TV
12 3 (0.62%) Digital Signage
12 3 (0.62%) Raspberry Pi
Operating Systems
1 103 (21.28%) Windows
2 44 (9.09%) Windows 10
3 38 (7.85%) Linux
4 35 (7.23%) Windows Server
5 18 (3.72%) Apple iOS
6 13 (2.69%) Android
7 11 (2.27%) Windows 7
8 8 (1.65%) Mac OS
8 8 (1.65%) Windows Server 2019
9 6 (1.24%) Ubuntu
10 3 (0.62%) Unix
11 2 (0.41%) Windows 8
11 2 (0.41%) Windows Server 2016
12 1 (0.21%) CentOS
12 1 (0.21%) Data ONTAP
12 1 (0.21%) Mac OS X
12 1 (0.21%) Red Hat Enterprise Linux
12 1 (0.21%) Windows XP
Processes & Methodologies
1 183 (37.81%) ITIL
2 131 (27.07%) Customer Service
3 103 (21.28%) Problem-Solving
4 83 (17.15%) Service Management
5 74 (15.29%) Agile
6 64 (13.22%) ITSM
7 57 (11.78%) Continuous Improvement
8 47 (9.71%) Cybersecurity
9 43 (8.88%) Change Management
10 41 (8.47%) DevOps
11 38 (7.85%) Project Management
12 33 (6.82%) Process Improvement
13 32 (6.61%) Mentoring
13 32 (6.61%) Stakeholder Management
13 32 (6.61%) Time Management
14 27 (5.58%) Customer Experience
14 27 (5.58%) PRINCE2
14 27 (5.58%) Problem Management
15 26 (5.37%) Infrastructure Engineering
15 26 (5.37%) Service Catalogue
Programming Languages
1 24 (4.96%) SQL
2 20 (4.13%) Python
3 19 (3.93%) COBOL
3 19 (3.93%) JavaScript
4 16 (3.31%) PowerShell
5 15 (3.10%) Bash
6 13 (2.69%) C#
7 4 (0.83%) Java
8 2 (0.41%) VBScript
9 1 (0.21%) R
9 1 (0.21%) T-SQL
Qualifications
1 96 (19.83%) Security Cleared
2 85 (17.56%) Degree
3 36 (7.44%) CTC Cleared
4 29 (5.99%) SC Cleared
5 22 (4.55%) DV Cleared
6 20 (4.13%) ITIL Foundation Certificate
7 17 (3.51%) Microsoft Certification
8 14 (2.89%) ITIL Certification
9 11 (2.27%) CCNA
9 11 (2.27%) Cisco Certification
9 11 (2.27%) DBS Check
10 9 (1.86%) AWS Certification
10 9 (1.86%) Network+ Certification
10 9 (1.86%) PMI Certification
11 8 (1.65%) MCP
12 7 (1.45%) A+ Certification
12 7 (1.45%) Azure Certification
13 6 (1.24%) CompTIA Security+
14 5 (1.03%) AWS Certified SysOps Administrator
14 5 (1.03%) MCSE
Quality Assurance & Compliance
1 77 (15.91%) SLA
2 20 (4.13%) GDPR
2 20 (4.13%) QA
3 12 (2.48%) Accessibility
4 10 (2.07%) ISO/IEC 27001
5 8 (1.65%) Cyber Essentials
6 7 (1.45%) PMO
7 5 (1.03%) Data Quality
8 2 (0.41%) HIPAA
8 2 (0.41%) PCI DSS
8 2 (0.41%) Sarbanes-Oxley
9 1 (0.21%) NEBOSH
System Software
1 54 (11.16%) Active Directory
2 22 (4.55%) Hyper-V
3 15 (3.10%) VMware Infrastructure
4 11 (2.27%) Firmware
5 10 (2.07%) Virtual Desktop
6 6 (1.24%) Virtual Machines
7 3 (0.62%) VMware ESXi
Systems Management
1 26 (5.37%) Microsoft Intune
2 19 (3.93%) SCCM
3 11 (2.27%) Kubernetes
4 6 (1.24%) Microsoft Data Protection Manager
4 6 (1.24%) SCDPM
5 3 (0.62%) Jamf Pro
5 3 (0.62%) Nessus
6 2 (0.41%) Autotask
6 2 (0.41%) Terraform
7 1 (0.21%) McAfee ePO
7 1 (0.21%) vCenter Server
7 1 (0.21%) vRealize
Vendors
1 166 (34.30%) Microsoft
2 40 (8.26%) ServiceNow
3 26 (5.37%) Cisco
4 24 (4.96%) VMware
5 19 (3.93%) Oracle
5 19 (3.93%) Unisys
6 14 (2.89%) Dell
6 14 (2.89%) SAP
7 13 (2.69%) Salesforce
8 12 (2.48%) Apple
8 12 (2.48%) Citrix
9 11 (2.27%) HP
10 9 (1.86%) Adobe
11 8 (1.65%) Draytek
12 6 (1.24%) Dell Compellent
12 6 (1.24%) Meraki
12 6 (1.24%) OpenText
12 6 (1.24%) Ubiquiti
13 5 (1.03%) Avaya
13 5 (1.03%) IBM