The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 77 76 93
Rank change year-on-year
-1 +17
Permanent jobs citing Service Delivery 777 792 649
As % of all permanent IT jobs located in the South East 3.56% 3.66% 2.91%
As % of the Processes & Methodologies category 4.47% 4.62% 3.74%
Number of salaries quoted 517 571 495
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £26,100 £27,685 £27,500
10% offered a salary of more than £67,500 £70,000 £68,950
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17388 17143 17376
As % of all permanent IT jobs located in the South East 79.63% 79.16% 77.90%
Number of salaries quoted 13537 14014 14717
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 24 October 2014.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +11 304 £45,000 -14.28% 21
Hampshire -36 118 £47,500 +13.09% 10
Surrey -1 116 £39,500 -23.30% 13
Buckinghamshire -12 94 £50,000 +16.27% 18
Oxfordshire +17 49 £40,000 -14.89% 3
Kent +3 34 £60,000 +33.33% 2
West Sussex -8 25 £36,500 -16.57% 5
East Sussex -9 13 £35,000 -29.64% 2
Middlesex -4 11 £50,000 -28.57%
Thames Valley +4 4 £72,500 +11.53%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 649 (43.64%) ITIL
2 362 (24.34%) SLA
3 361 (24.28%) Service Management
4 348 (23.40%) Microsoft
5 308 (20.71%) Finance
6 300 (20.17%) Windows
7 283 (19.03%) Telecoms
8 270 (18.16%) MS Excel
9 253 (17.01%) Degree
10 217 (14.59%) Project Management
11 192 (12.91%) Change Management
12 171 (11.50%) SQL
13 170 (11.43%) VMware
14 164 (11.03%) Analytical Skills
15 146 (9.82%) Cisco
16 144 (9.68%) Active Directory
16 144 (9.68%) MS Office
17 127 (8.54%) Firewall
17 127 (8.54%) Windows Server 2008
18 126 (8.47%) Internet
19 125 (8.41%) CRM
20 124 (8.34%) Marketing
21 123 (8.27%) Security Cleared
22 122 (8.20%) ITIL Certification
23 113 (7.60%) Continuous Improvement
24 111 (7.46%) Incident Management
24 111 (7.46%) Line Management
25 104 (6.99%) Citrix
26 98 (6.59%) Microsoft Certification
27 97 (6.52%) PRINCE2

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 90 (6.05%) MS Exchange
2 53 (3.56%) Exchange Server 2010
3 47 (3.16%) Exchange Server 2003
4 30 (2.02%) Exchange Server 2007
5 27 (1.82%) WebSphere
5 27 (1.82%) SharePoint
5 27 (1.82%) IIS
6 22 (1.48%) Lotus Domino
7 16 (1.08%) Blackberry Enterprise Server
8 15 (1.01%) WebSphere Application Server
8 15 (1.01%) WebSphere Portal
8 15 (1.01%) Quickr
8 15 (1.01%) Lync
9 13 (0.87%) Exchange Server 2013
9 13 (0.87%) IBM Notes
9 13 (0.87%) Tomcat
10 10 (0.67%) Apache
10 10 (0.67%) Oracle Collaboration Suite
11 8 (0.54%) WebLogic
12 7 (0.47%) CMS
Applications
1 270 (18.16%) MS Excel
2 144 (9.68%) MS Office
3 32 (2.15%) MS PowerPoint
4 19 (1.28%) MS Visio
5 14 (0.94%) MS Project
6 3 (0.20%) Photoshop
7 1 (0.067%) PowerPivot
Business Applications
1 21 (1.41%) SAP FI
1 21 (1.41%) SAP FI/CO
1 21 (1.41%) SAP CO
2 9 (0.61%) SAP Oil and Gas
3 7 (0.47%) SAP IS-U
3 7 (0.47%) Agresso
4 3 (0.20%) Maximo
4 3 (0.20%) Dynamics NAV
4 3 (0.20%) Dynamics CRM
5 2 (0.13%) SAP SRM
5 2 (0.13%) Oracle EBS R12
5 2 (0.13%) RMDS
5 2 (0.13%) Oracle Applications
5 2 (0.13%) SAP R/3
6 1 (0.067%) SAP CRM
6 1 (0.067%) SAP HR
6 1 (0.067%) SAP MII
6 1 (0.067%) Oracle BPM
Cloud Services
1 47 (3.16%) SaaS
2 45 (3.03%) Office 365
3 34 (2.29%) Microsoft Azure
4 13 (0.87%) IaaS
5 12 (0.81%) Cloud Computing
6 7 (0.47%) Amazon EC2
7 5 (0.34%) Amazon S3
7 5 (0.34%) Amazon AWS
7 5 (0.34%) ElastiCache
7 5 (0.34%) Amazon ElastiCache
8 4 (0.27%) Google Apps
9 1 (0.067%) Taleo
Communications & Networking
1 127 (8.54%) Firewall
2 126 (8.47%) Internet
3 92 (6.19%) LAN
3 92 (6.19%) WAN
4 58 (3.90%) TCP/IP
5 56 (3.77%) DNS
6 48 (3.23%) UMTS
6 48 (3.23%) GSM
7 46 (3.09%) VPN
7 46 (3.09%) SAN
8 45 (3.03%) SS7
9 43 (2.89%) 3G
10 42 (2.82%) Wireless
11 39 (2.62%) VoIP
12 38 (2.56%) MPLS
12 38 (2.56%) LTE
13 33 (2.22%) DHCP
14 30 (2.02%) Ethernet
14 30 (2.02%) Radio Access Network
15 26 (1.75%) BGP
Database & Business Intelligence
1 68 (4.57%) SQL Server
2 24 (1.61%) Relational Database
3 23 (1.55%) MySQL
4 16 (1.08%) SQL Server 2005
5 15 (1.01%) Oracle Database
6 13 (0.87%) SQL Server 2008
7 11 (0.74%) SQL Server Integration Services
8 9 (0.61%) Data Mining
8 9 (0.61%) PostgreSQL
9 8 (0.54%) DB2
9 8 (0.54%) SQL Server Reporting Services
10 7 (0.47%) Data Warehouse
11 5 (0.34%) SAP BI
11 5 (0.34%) Oracle Database 11g
11 5 (0.34%) Amazon RDS
12 4 (0.27%) Big Data
12 4 (0.27%) BusinessObjects
12 4 (0.27%) Oracle Reports
12 4 (0.27%) MS Access
13 3 (0.20%) Crystal Reports
Development Applications
1 11 (0.74%) Team Foundation Server
2 9 (0.61%) Eclipse
3 8 (0.54%) Visual Studio
4 7 (0.47%) JUnit
5 6 (0.40%) Selenium
6 5 (0.34%) Atlassian Bamboo
6 5 (0.34%) TeamCity
6 5 (0.34%) Git (software)
6 5 (0.34%) Jenkins
7 4 (0.27%) Wise Package Studio
7 4 (0.27%) TestComplete
7 4 (0.27%) Toad
8 3 (0.20%) Subversion
8 3 (0.20%) PHPUnit
9 2 (0.13%) Behat
10 1 (0.067%) SoapUI
10 1 (0.067%) Cucumber
10 1 (0.067%) Maven
10 1 (0.067%) Oracle APEX
10 1 (0.067%) Dreamweaver
General
1 308 (20.71%) Finance
2 283 (19.03%) Telecoms
3 124 (8.34%) Marketing
4 74 (4.98%) Retail
5 43 (2.89%) Legal
6 42 (2.82%) Advertising
7 39 (2.62%) Billing
8 33 (2.22%) Front Office
8 33 (2.22%) German Language
9 29 (1.95%) Multimedia
10 22 (1.48%) Banking
11 12 (0.81%) Back Office
12 10 (0.67%) Manufacturing
13 8 (0.54%) French Language
14 7 (0.47%) Law
15 6 (0.40%) Aerospace
16 5 (0.34%) Electronics
17 4 (0.27%) Financial Institution
17 4 (0.27%) Automotive
17 4 (0.27%) Publishing
Job Titles
1 234 (15.74%) Service Manager
2 205 (13.79%) Analyst
3 161 (10.83%) Delivery Manager
4 145 (9.75%) Services Delivery Manager
5 122 (8.20%) Consultant
6 90 (6.05%) Team Leader
7 83 (5.58%) Support Engineer
8 76 (5.11%) Support Analyst
9 60 (4.03%) Project Manager
10 54 (3.63%) Applications Support
11 53 (3.56%) Service Analyst
12 52 (3.50%) IT Services Manager
13 49 (3.30%) Technical Manager
14 48 (3.23%) Support Manager
14 48 (3.23%) Architect
15 46 (3.09%) Technical Support
16 41 (2.76%) Senior Manager
16 41 (2.76%) Account Manager
17 40 (2.69%) Technical Engineer
18 38 (2.56%) Administrator
Libraries, Frameworks & Software Standards
1 34 (2.29%) HTML
2 32 (2.15%) .NET
2 32 (2.15%) Web Services
3 31 (2.08%) CSS
4 22 (1.48%) Middleware
5 21 (1.41%) XML
6 20 (1.34%) EDI
7 16 (1.08%) SOAP
8 15 (1.01%) ASP.NET
9 13 (0.87%) J2EE
10 11 (0.74%) Application Packaging
11 10 (0.67%) jQuery
12 8 (0.54%) WebSphere MQ
12 8 (0.54%) HTML5
12 8 (0.54%) CSS3
13 7 (0.47%) ActiveMQ
14 6 (0.40%) Spring
14 6 (0.40%) iBATIS
14 6 (0.40%) JSP
14 6 (0.40%) Servlets
Miscellaneous
1 164 (11.03%) Analytical Skills
2 75 (5.04%) Management Information System
3 48 (3.23%) Computer Science
4 31 (2.08%) Mathematics
4 31 (2.08%) Enterprise Software
5 30 (2.02%) User Experience
6 28 (1.88%) Blackberry
7 26 (1.75%) PMI
8 24 (1.61%) Clustering
9 23 (1.55%) Smartphone
10 19 (1.28%) CMDB
11 18 (1.21%) Thin Client
11 18 (1.21%) Fat Client
12 17 (1.14%) Life Science
13 16 (1.08%) Performance Metrics
14 15 (1.01%) Social Media
14 15 (1.01%) Statistics
15 13 (0.87%) Client/Server
16 12 (0.81%) Video Conferencing
17 11 (0.74%) Open Source
Operating Systems
1 300 (20.17%) Windows
2 127 (8.54%) Windows Server 2008
3 97 (6.52%) UNIX
4 95 (6.39%) Windows Server 2003
5 89 (5.99%) Linux
6 60 (4.03%) Windows Server 2012
7 59 (3.97%) Windows 7
8 53 (3.56%) Windows XP
9 27 (1.82%) Windows 8
9 27 (1.82%) Windows 2000 Server
10 24 (1.61%) Red Hat Enterprise Linux
11 17 (1.14%) Oracle Linux
11 17 (1.14%) Windows Phone 8
11 17 (1.14%) Windows Phone
11 17 (1.14%) Solaris
12 15 (1.01%) CentOS
13 10 (0.67%) Apple iOS
13 10 (0.67%) Android
14 9 (0.61%) Windows 2000
14 9 (0.61%) HPUX
Processes & Methodologies
1 649 (43.64%) ITIL
2 361 (24.28%) Service Management
3 217 (14.59%) Project Management
4 192 (12.91%) Change Management
5 125 (8.41%) CRM
6 113 (7.60%) Continuous Improvement
7 111 (7.46%) Line Management
7 111 (7.46%) Incident Management
8 97 (6.52%) PRINCE2
9 82 (5.51%) Mentoring
10 81 (5.45%) Stakeholder Management
11 80 (5.38%) Agile Software Development
12 63 (4.24%) Business Development
12 63 (4.24%) Problem Management
13 57 (3.83%) Time Management
13 57 (3.83%) ITSM
14 56 (3.77%) Root Cause Analysis
15 52 (3.50%) People Management
16 47 (3.16%) Performance Management
17 46 (3.09%) Disaster Recovery
Programming Languages
1 171 (11.50%) SQL
2 44 (2.96%) Java
3 42 (2.82%) C
4 25 (1.68%) JavaScript
5 19 (1.28%) C#
6 16 (1.08%) Python
7 15 (1.01%) Bash Shell
8 14 (0.94%) Shell Script
9 13 (0.87%) Perl
10 6 (0.40%) ABAP
10 6 (0.40%) Ruby
11 5 (0.34%) T-SQL
11 5 (0.34%) PL/SQL
12 4 (0.27%) AWK
12 4 (0.27%) sed
13 3 (0.20%) Korn
13 3 (0.20%) PowerShell
13 3 (0.20%) VB.NET
13 3 (0.20%) PHP
14 2 (0.13%) C++
Qualifications
1 253 (17.01%) Degree
2 123 (8.27%) Security Cleared
3 122 (8.20%) ITIL Certification
4 98 (6.59%) Microsoft Certification
5 77 (5.18%) SC Cleared
6 63 (4.24%) Cisco Certification
7 59 (3.97%) HND
8 53 (3.56%) HNC
9 52 (3.50%) CCNA
10 51 (3.43%) MCSE
11 45 (3.03%) MCITP
12 39 (2.62%) MCSA
13 36 (2.42%) PMI Certification
14 33 (2.22%) MCP
15 32 (2.15%) DV Cleared
16 30 (2.02%) ITIL Foundation Certificate
17 22 (1.48%) CCNP
18 20 (1.34%) VMware Certified Professional (VCP)
19 15 (1.01%) CCIE
20 14 (0.94%) PRINCE2 Certification
Quality Assurance & Compliance
1 362 (24.34%) SLA
2 54 (3.63%) QA
3 42 (2.82%) ISO/IEC 27001
4 13 (0.87%) COBIT
5 11 (0.74%) Sarbanes-Oxley
6 10 (0.67%) PCI DSS
6 10 (0.67%) ISO 9001
7 3 (0.20%) BS15000
8 1 (0.067%) GPG13
System Software
1 144 (9.68%) Active Directory
2 93 (6.25%) VMware Infrastructure
3 56 (3.77%) NDS
4 51 (3.43%) XenApp
5 20 (1.34%) vSphere
6 18 (1.21%) Hyper-V
7 15 (1.01%) XenDesktop
8 12 (0.81%) Terminal Server
9 11 (0.74%) IMail Server
10 8 (0.54%) Terminal Services
11 7 (0.47%) XenServer
12 5 (0.34%) DFS Replication
12 5 (0.34%) VMware ESXi
12 5 (0.34%) VMware ESX
13 3 (0.20%) Microsoft Virtual Server
13 3 (0.20%) vCloud
13 3 (0.20%) Tivoli Directory Server
14 2 (0.13%) KVM
14 2 (0.13%) Citrix Presentation Server
14 2 (0.13%) Microsoft App-V
Systems Management
1 41 (2.76%) SCCM
2 29 (1.95%) Backup Exec
3 18 (1.21%) Norton AntiVirus
4 15 (1.01%) Puppet
5 13 (0.87%) Tivoli
6 11 (0.74%) Cisco IPCC
6 11 (0.74%) NetBackup
7 10 (0.67%) WSUS
8 8 (0.54%) SCOM
9 6 (0.40%) Cacti
10 5 (0.34%) Ganglia
10 5 (0.34%) Munin
10 5 (0.34%) Opscode Chef
10 5 (0.34%) collectd
10 5 (0.34%) StatsD
10 5 (0.34%) Ansible
10 5 (0.34%) logstash
10 5 (0.34%) Salt
10 5 (0.34%) Graylog2
11 4 (0.27%) HP Data Protector
Vendors
1 348 (23.40%) Microsoft
2 170 (11.43%) VMware
3 146 (9.82%) Cisco
4 104 (6.99%) Citrix
5 93 (6.25%) HP
6 92 (6.19%) Oracle
7 68 (4.57%) SAP
8 52 (3.50%) IBM
8 52 (3.50%) Nokia Solutions and Networks
9 40 (2.69%) Nokia
9 40 (2.69%) TIBCO
10 33 (2.22%) Alcatel-Lucent
11 29 (1.95%) Symantec
12 28 (1.88%) Juniper
13 23 (1.55%) Nortel
13 23 (1.55%) Ericsson
13 23 (1.55%) Lotus
13 23 (1.55%) Red Hat
13 23 (1.55%) Remedy
13 23 (1.55%) CheckPoint
Camberley, Surrey
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Global Technology Solutions Ltd
Salary: £30000 - £33000 per annum
Posted: Yesterday
Dartford, Kent
Remit Resources
Salary: £33000 - £36500 per annum + Full Benefits Package
Posted: Yesterday
Surrey
Networking People
Posted: Yesterday
South East
Vodafone
Posted: Yesterday
Crawley, Sussex
Capita
Posted: Yesterday
Marlow, Buckinghamshire
Cobham - AMS
Salary: Negotiable
Posted: Yesterday
Slough, Berkshire
Asset Resourcing Ltd
Salary: £28000 - £30000 per annum + Benefits Package
Posted: 2 days ago
Havant, Hampshire
Advanced Resource Managers
Salary: £64000 - £79000 per annum + benefits package
Posted: 2 days ago
Epsom, Surrey
Epsom College
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Aldershot, Hampshire
Experis Ltd
Salary: £45000.00 - £60000.00 per annum + benefits
Posted: 2 days ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 2 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £45000 - £54000 per annum + Excellent Benefits
Posted: 2 days ago
Reading, Berkshire
Austin Fraser
Salary: £35000.00 - £40000.00 per annum + 9% Bonus
Posted: 3 days ago
Fareham, Hampshire
Connectus
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £65000.00 per annum + Depending on experience
Posted: 3 days ago
Slough, Berkshire
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: 3 days ago
Cobham, Surrey
Experis Ltd
Salary: £55000 - £65000 per annum
Posted: 3 days ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Posted: 3 days ago