The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 96 78 79
Rank change year-on-year
-18 +1
Permanent jobs citing Service Delivery 632 768 734
As % of all permanent IT jobs located in the South East 3.04% 3.47% 3.51%
As % of the Processes & Methodologies category 3.65% 4.29% 4.45%
Number of salaries quoted 508 515 562
Average salary £42,500 £43,500 £47,500
Average salary % change year-on-year
-2.29% -8.42%
90% offered a salary of more than £25,000 £26,000 £29,000
10% offered a salary of more than £62,500 £70,000 £70,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17300 17913 16494
As % of all permanent IT jobs located in the South East 83.13% 80.88% 78.77%
Number of salaries quoted 14284 13861 13444
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South East region.

Service Delivery Salary Trend in the South East

Service Delivery
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Delivery across the South East region over the 3 months to 4 September 2015.

Service Delivery Salary Histogram in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -23 171 £42,500 -15.00% 11
Hampshire -7 120 £45,000 +12.50% 13
Surrey +29 118 £42,500 +7.59% 14
Buckinghamshire -21 62 £42,500 -20.93% 5
Kent +21 49 £45,000 -28.00% 7
West Sussex +13 43 £40,000 +9.58% 1
Oxfordshire -36 31 £42,500 +13.33% 4
East Sussex +8 26 £37,000 -1.33% 1
Middlesex -1 10 £51,500 +3.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 4 September 2015, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 636 (46.87%) ITIL
2 324 (23.88%) Service Management
3 300 (22.11%) Microsoft
4 263 (19.38%) SLA
5 258 (19.01%) Finance
6 242 (17.83%) Windows
7 218 (16.06%) Project Management
8 203 (14.96%) VMware
9 184 (13.56%) Degree
10 173 (12.75%) MS Excel
11 158 (11.64%) Cisco
12 153 (11.27%) SQL
13 152 (11.20%) Linux
14 146 (10.76%) Active Directory
14 146 (10.76%) Telecoms
15 140 (10.32%) Change Management
16 139 (10.24%) Incident Management
17 130 (9.58%) PRINCE2
17 130 (9.58%) Data Centre
18 127 (9.36%) Continuous Improvement
19 123 (9.06%) Security Cleared
19 123 (9.06%) VMware Infrastructure
20 118 (8.70%) UNIX
21 113 (8.33%) ITIL Certification
22 112 (8.25%) MS Office
23 107 (7.89%) Firewall
24 101 (7.44%) Oracle
25 98 (7.22%) Management Information System
26 91 (6.71%) Citrix
27 90 (6.63%) Problem Management

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 4 September 2015, IT jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 50 (3.68%) SharePoint
2 40 (2.95%) MS Exchange
3 23 (1.69%) IIS
4 18 (1.33%) NetWeaver
5 15 (1.11%) Apache
6 13 (0.96%) SharePoint 2013
7 10 (0.74%) OpenStack
7 10 (0.74%) Lync
7 10 (0.74%) WebSphere
7 10 (0.74%) WebLogic
8 6 (0.44%) Exchange Server 2010
9 5 (0.37%) Exchange Server 2003
9 5 (0.37%) Elasticsearch
9 5 (0.37%) JBoss
10 4 (0.29%) CMS
11 3 (0.22%) Tomcat
12 2 (0.15%) Oracle Application Server
12 2 (0.15%) Exchange Server 2007
12 2 (0.15%) WebSphere Application Server
12 2 (0.15%) SharePoint 2010
Applications
1 173 (12.75%) MS Excel
2 112 (8.25%) MS Office
3 29 (2.14%) MS PowerPoint
4 27 (1.99%) MS Visio
5 12 (0.88%) MS Project
6 4 (0.29%) Windchill
7 3 (0.22%) Photoshop
8 2 (0.15%) Adobe Captivate
9 1 (0.074%) GIMP
9 1 (0.074%) Adobe Creative Suite
9 1 (0.074%) InfoPath
9 1 (0.074%) Adobe Illustrator
9 1 (0.074%) InDesign
Business Applications
1 17 (1.25%) Oracle Applications
2 9 (0.66%) Oracle HRMS
2 9 (0.66%) Oracle EBS
2 9 (0.66%) SAP SRM
2 9 (0.66%) Oracle EBS R12
3 7 (0.52%) SAP FI
3 7 (0.52%) SAP FI/CO
3 7 (0.52%) SAP CO
4 6 (0.44%) Oracle Payroll
4 6 (0.44%) SAP SCM
5 5 (0.37%) Remedy ITSM
6 4 (0.29%) Summit
6 4 (0.29%) SAP Oil and Gas
6 4 (0.29%) Dynamics CRM
7 3 (0.22%) Dynamics AX
7 3 (0.22%) SAP ERP
7 3 (0.22%) SAP LE
7 3 (0.22%) SAP IS-U
7 3 (0.22%) SAP MM
7 3 (0.22%) Oracle CRM
Cloud Services
1 60 (4.42%) SaaS
2 20 (1.47%) IaaS
3 12 (0.88%) PaaS
4 11 (0.81%) Amazon AWS
5 10 (0.74%) Cloud Computing
6 8 (0.59%) Office 365
7 3 (0.22%) Microsoft Azure
8 2 (0.15%) Amazon EC2
8 2 (0.15%) Amazon S3
8 2 (0.15%) Basecamp
8 2 (0.15%) Amazon ElastiCache
8 2 (0.15%) AWS Elastic Beanstalk
8 2 (0.15%) Dropbox
Communications & Networking
1 107 (7.89%) Firewall
2 88 (6.48%) WAN
3 83 (6.12%) LAN
4 67 (4.94%) Internet
5 62 (4.57%) SAN
6 58 (4.27%) MPLS
7 57 (4.20%) VoIP
8 55 (4.05%) VPN
9 53 (3.91%) TCP/IP
10 37 (2.73%) BGP
11 35 (2.58%) OSPF
12 32 (2.36%) DNS
13 31 (2.28%) NAS
14 26 (1.92%) Wireless
15 23 (1.69%) Network Security
16 22 (1.62%) Cisco Nexus
17 21 (1.55%) SMTP
18 19 (1.40%) DHCP
18 19 (1.40%) Intranet
19 18 (1.33%) Cisco ASA
Database & Business Intelligence
1 53 (3.91%) SQL Server
2 39 (2.87%) Relational Database
3 35 (2.58%) MySQL
4 26 (1.92%) Oracle Database
5 17 (1.25%) Big Data
6 13 (0.96%) SAP BI
7 11 (0.81%) Amazon RDS
7 11 (0.81%) Oracle Database 11g
8 10 (0.74%) DB2
9 9 (0.66%) Oracle Reports
9 9 (0.66%) SAP BW
9 9 (0.66%) RDBMS
10 6 (0.44%) BusinessObjects
10 6 (0.44%) Data Warehouse
11 5 (0.37%) MS Access
12 4 (0.29%) EDMS
12 4 (0.29%) SQL Server 2008
13 3 (0.22%) NoSQL
13 3 (0.22%) SQL Server Reporting Services
13 3 (0.22%) MariaDB
Development Applications
1 20 (1.47%) JIRA
2 10 (0.74%) Eclipse
3 8 (0.59%) Subversion
3 8 (0.59%) Selenium
4 7 (0.52%) AdminStudio
5 6 (0.44%) HP UFT
6 5 (0.37%) Bugzilla
6 5 (0.37%) Git (software)
6 5 (0.37%) PHPUnit
6 5 (0.37%) Behat
7 4 (0.29%) Jenkins
7 4 (0.29%) TestLink
7 4 (0.29%) InstallShield
8 3 (0.22%) TestDirector
8 3 (0.22%) JUnit
8 3 (0.22%) TestNG
9 2 (0.15%) TeamCity
9 2 (0.15%) Atlassian Bamboo
9 2 (0.15%) WebDriver
9 2 (0.15%) Redmine
General
1 258 (19.01%) Finance
2 146 (10.76%) Telecoms
3 75 (5.53%) Retail
4 65 (4.79%) Marketing
5 42 (3.10%) Manufacturing
6 35 (2.58%) Front Office
7 32 (2.36%) Billing
8 27 (1.99%) Back Office
9 19 (1.40%) Legal
9 19 (1.40%) Banking
10 11 (0.81%) Electronics
11 10 (0.74%) Publishing
12 8 (0.59%) Advertising
12 8 (0.59%) French Language
12 8 (0.59%) German Language
12 8 (0.59%) Italian Language
12 8 (0.59%) Spanish Language
13 7 (0.52%) Law
14 6 (0.44%) Financial Institution
15 4 (0.29%) Local Government
Job Titles
1 275 (20.27%) Service Manager
2 192 (14.15%) Analyst
3 184 (13.56%) Delivery Manager
4 175 (12.90%) Services Delivery Manager
5 92 (6.78%) Support Analyst
6 73 (5.38%) Support Engineer
7 62 (4.57%) Team Leader
8 58 (4.27%) Applications Support
9 57 (4.20%) Project Manager
10 54 (3.98%) Technical Manager
11 50 (3.68%) Architect
12 44 (3.24%) Administrator
13 41 (3.02%) Senior Manager
13 41 (3.02%) Network Engineer
13 41 (3.02%) IT Services Manager
14 38 (2.80%) Consultant
15 37 (2.73%) Service Analyst
16 36 (2.65%) Operations Manager
17 35 (2.58%) Technical Support
18 34 (2.51%) Account Manager
Libraries, Frameworks & Software Standards
1 33 (2.43%) .NET
2 32 (2.36%) HTML
3 28 (2.06%) Software Packaging
4 27 (1.99%) CSS
5 19 (1.40%) Middleware
6 18 (1.33%) XML
7 16 (1.18%) JSP
8 11 (0.81%) COM
8 11 (0.81%) J2EE
8 11 (0.81%) LAMP
9 9 (0.66%) .NET Framework
9 9 (0.66%) jQuery
10 8 (0.59%) Oracle Fusion
11 5 (0.37%) Symfony
11 5 (0.37%) EDI
11 5 (0.37%) JMS
11 5 (0.37%) Twitter Bootstrap
11 5 (0.37%) Doctrine
12 4 (0.29%) Application Packaging
12 4 (0.29%) Web Services
Miscellaneous
1 130 (9.58%) Data Centre
2 98 (7.22%) Management Information System
3 87 (6.41%) Analytical Skills
4 70 (5.16%) Computer Science
5 31 (2.28%) Replication
6 29 (2.14%) Mathematics
7 28 (2.06%) Statistics
8 18 (1.33%) NHS
9 14 (1.03%) PMI
10 12 (0.88%) Client/Server
10 12 (0.88%) Life Science
10 12 (0.88%) User Experience
10 12 (0.88%) iSeries
11 10 (0.74%) FMCG
11 10 (0.74%) Enterprise Software
12 9 (0.66%) Data Conversion
12 9 (0.66%) Derivative
13 8 (0.59%) RMADS
13 8 (0.59%) Social Media
13 8 (0.59%) BYOD
Operating Systems
1 242 (17.83%) Windows
2 152 (11.20%) Linux
3 118 (8.70%) UNIX
4 69 (5.08%) Windows Server 2008
5 52 (3.83%) Windows Server 2012
6 45 (3.32%) Windows 7
7 39 (2.87%) Windows Server 2003
8 33 (2.43%) Red Hat Enterprise Linux
9 23 (1.69%) Windows 8
10 17 (1.25%) Windows XP
11 11 (0.81%) CentOS
12 9 (0.66%) Oracle Linux
13 8 (0.59%) VMS
14 6 (0.44%) Windows 2000
15 5 (0.37%) Windows NT
15 5 (0.37%) SUSE Linux Enterprise Server
15 5 (0.37%) Data ONTAP
16 4 (0.29%) Solaris
16 4 (0.29%) Apple iOS
17 3 (0.22%) Android
Processes & Methodologies
1 636 (46.87%) ITIL
2 324 (23.88%) Service Management
3 218 (16.06%) Project Management
4 140 (10.32%) Change Management
5 139 (10.24%) Incident Management
6 130 (9.58%) PRINCE2
7 127 (9.36%) Continuous Improvement
8 90 (6.63%) Problem Management
9 88 (6.48%) ITSM
10 79 (5.82%) Line Management
11 76 (5.60%) Mentoring
12 71 (5.23%) Stakeholder Management
13 70 (5.16%) Agile Software Development
14 68 (5.01%) CRM
15 59 (4.35%) Performance Management
16 54 (3.98%) People Management
17 49 (3.61%) Time Management
18 48 (3.54%) Logistics
18 48 (3.54%) Coaching
19 47 (3.46%) Root Cause Analysis
Programming Languages
1 153 (11.27%) SQL
2 71 (5.23%) Java
3 31 (2.28%) JavaScript
4 27 (1.99%) Python
5 26 (1.92%) Perl
6 25 (1.84%) Bash Shell
7 24 (1.77%) PowerShell
8 15 (1.11%) Ruby
9 14 (1.03%) Shell Script
10 12 (0.88%) VB
10 12 (0.88%) C
11 8 (0.59%) C#
11 8 (0.59%) ABAP
12 7 (0.52%) PHP
13 5 (0.37%) C++
14 4 (0.29%) T-SQL
14 4 (0.29%) VBA
15 3 (0.22%) PL/SQL
16 2 (0.15%) VBScript
16 2 (0.15%) VB.NET
Qualifications
1 184 (13.56%) Degree
2 123 (9.06%) Security Cleared
3 113 (8.33%) ITIL Certification
4 89 (6.56%) Cisco Certification
5 88 (6.48%) SC Cleared
6 79 (5.82%) Microsoft Certification
7 54 (3.98%) MCSE
8 50 (3.68%) CCNA
9 49 (3.61%) CCNP
10 33 (2.43%) DV Cleared
11 28 (2.06%) PMI Certification
12 26 (1.92%) PRINCE2 Certification
13 25 (1.84%) MCP
14 23 (1.69%) VMware Certified Professional (VCP)
15 20 (1.47%) MCITP
16 18 (1.33%) PMP
17 17 (1.25%) MCSA
18 14 (1.03%) ITIL Foundation Certificate
19 10 (0.74%) CCIE
19 10 (0.74%) RHCE
Quality Assurance & Compliance
1 263 (19.38%) SLA
2 43 (3.17%) QA
3 27 (1.99%) ISO/IEC 27001
4 19 (1.40%) Sarbanes-Oxley
5 12 (0.88%) ISO 9001
6 3 (0.22%) ISO 9000
6 3 (0.22%) HL7
6 3 (0.22%) PCI DSS
6 3 (0.22%) COBIT
7 2 (0.15%) ISO/IEC 20000
7 2 (0.15%) ISO 14001
8 1 (0.074%) GxP
8 1 (0.074%) GAAP
8 1 (0.074%) BS15000
8 1 (0.074%) WCAG
8 1 (0.074%) Section 508
System Software
1 146 (10.76%) Active Directory
2 123 (9.06%) VMware Infrastructure
3 26 (1.92%) Hyper-V
4 18 (1.33%) Microsoft App-V
5 17 (1.25%) XenApp
5 17 (1.25%) vSphere
6 16 (1.18%) IMail Server
7 14 (1.03%) Oracle RAC
8 9 (0.66%) Terminal Server
9 4 (0.29%) VMware ESX
10 3 (0.22%) Firmware
10 3 (0.22%) XenDesktop
11 2 (0.15%) VirtualBox
11 2 (0.15%) Docker
12 1 (0.074%) vCloud
12 1 (0.074%) StorNext
12 1 (0.074%) NDS
12 1 (0.074%) UAG
12 1 (0.074%) VMware ESXi
12 1 (0.074%) XenServer
Systems Management
1 74 (5.45%) SCCM
2 19 (1.40%) SCOM
2 19 (1.40%) HP Quality Center
3 13 (0.96%) Puppet
4 11 (0.81%) SCVMM
5 7 (0.52%) NetBackup
6 6 (0.44%) Norton AntiVirus
7 5 (0.37%) CA Single Sign-On
8 4 (0.29%) Tivoli
8 4 (0.29%) Tivoli Storage Manager
8 4 (0.29%) vMotion
9 3 (0.22%) Cisco IPCC
9 3 (0.22%) Cisco UCCX
9 3 (0.22%) Symantec Enterprise Vault
9 3 (0.22%) Symantec Endpoint Protection
9 3 (0.22%) Cisco Prime
10 2 (0.15%) logstash
10 2 (0.15%) Salt
10 2 (0.15%) Graylog
10 2 (0.15%) Graphite
Vendors
1 300 (22.11%) Microsoft
2 203 (14.96%) VMware
3 158 (11.64%) Cisco
4 101 (7.44%) Oracle
5 91 (6.71%) Citrix
6 73 (5.38%) SAP
7 67 (4.94%) HP
8 39 (2.87%) CheckPoint
9 36 (2.65%) F5
10 34 (2.51%) Red Hat
10 34 (2.51%) Juniper
11 33 (2.43%) NetApp
12 28 (2.06%) Dell
13 26 (1.92%) Remedy
14 24 (1.77%) IBM
15 18 (1.33%) Computacenter
16 15 (1.11%) Riverbed
16 15 (1.11%) Avaya
17 14 (1.03%) ServiceNow
18 12 (0.88%) EMC
Portsmouth, Hampshire
ComputAppoint
Salary: £40000 - £45000 per annum + Bens
Posted: 4 hours ago
Andover, Hampshire
Randstad Technologies
Salary: £33500 - £36000 per annum + bonus + medical + 28 days hol
Posted: 5 hours ago
Wokingham, Berkshire
Evolution Recruitment Solutions
Salary: 55,000-60,000
Posted: 20 hours ago
Maidenhead, Berkshire
Austin Fraser
Salary: £20000.00 - £25000.00 per annum + Excellent benefits
Posted: 22 hours ago
Leatherhead, Surrey
Senitor Associates
Salary: £50000 per annum
Posted: Yesterday
Faversham, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £25,000 per annum + overtime
Posted: Yesterday
Faversham, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £45,000 per annum + overtime
Posted: Yesterday
Faversham, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £35,000 per annum
Posted: Yesterday
Berkshire
ComputAppoint
Salary: £65000 per annum + 25% shift allowance
Posted: Yesterday
Tadley, Hampshire
Polar Recruitment
Salary: £28000 - £32000 per annum + bonus + car/allowance
Posted: Yesterday
South East
Careerwise UK Limited
Salary: £120000 per annum + bonus + benefits
Posted: Yesterday
South East
Careerwise UK Limited
Salary: £85000 per annum + bonus + benefits
Posted: Yesterday
South East
Careerwise UK Limited
Salary: £85000 per annum + bonus + benefits
Posted: Yesterday
Slough, Berkshire
Aximis (West) Limited
Salary: Market Rate - Highly Negotiable
Posted: Yesterday
Bracknell, Berkshire
Aximis (West) Limited
Salary: Market Rate - Highly Negotiable
Posted: Yesterday
Reigate, Surrey
Perfect People Recruitment Solutions Ltd
Salary: Salary Up to £55,000 basic + £12% Bonus
Posted: Yesterday
Bracknell, Berkshire
FT Select
Salary: From £70,000 to £85,000 per annum plus generous bonus, car allowance a
Posted: Yesterday
Abingdon, Oxfordshire
PMC retail
Salary: Competitive + Pension + Healthcare & Other Benefits
Posted: Yesterday
Woking, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + benefits
Posted: Yesterday
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: Yesterday