The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 427 425 413
Rank change year-on-year
-2 -12
Permanent jobs requiring a 3rd Line Support Analyst 19 44 31
As % of all permanent IT jobs located in the South East 0.090% 0.19% 0.14%
As % of the Job Titles category 0.095% 0.20% 0.15%
Number of salaries quoted 18 37 28
Average salary £35,000 £36,500 £34,500
Average salary % change year-on-year
-4.10% +5.79%
90% offered a salary of more than £30,300 £29,250 £27,500
10% offered a salary of more than £40,000 £43,250 £40,750
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19987 21679 21372
As % of all permanent IT jobs located in the South East 95.14% 94.90% 95.10%
Number of salaries quoted 16328 17548 17727
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the South East

3rd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South East region.

3rd Line Support Analyst Salary Trend in the South East

3rd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the South East region over the 3 months to 7 July 2015.

3rd Line Support Analyst Salary Histogram in the South East

3rd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the South East region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 12 £38,750 +10.71% 1
Buckinghamshire -1 6 £32,500 -7.14% 1
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 7 July 2015, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 34 (70.83%) Microsoft
2 31 (64.58%) Windows
3 25 (52.08%) Active Directory
4 22 (45.83%) VMware
5 19 (39.58%) Citrix
5 19 (39.58%) MS Excel
6 14 (29.17%) Windows Server 2008
7 13 (27.08%) MS Exchange
8 12 (25.00%) Microsoft Certification
9 11 (22.92%) VMware Infrastructure
10 10 (20.83%) XenApp
11 9 (18.75%) SCCM
11 9 (18.75%) Exchange Server 2010
11 9 (18.75%) Firewall
11 9 (18.75%) MCP
12 8 (16.67%) SQL
12 8 (16.67%) SharePoint
12 8 (16.67%) Hyper-V
12 8 (16.67%) XenDesktop
12 8 (16.67%) Windows 7
13 7 (14.58%) MCSE
14 6 (12.50%) SQL Server
14 6 (12.50%) Finance
14 6 (12.50%) Exchange Server 2007
14 6 (12.50%) Lync
14 6 (12.50%) Windows Server 2012
15 5 (10.42%) Exchange Server 2013
15 5 (10.42%) Mentoring
15 5 (10.42%) Data Centre
15 5 (10.42%) Degree

3rd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 7 July 2015, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (27.08%) MS Exchange
2 9 (18.75%) Exchange Server 2010
3 8 (16.67%) SharePoint
4 6 (12.50%) Exchange Server 2007
4 6 (12.50%) Lync
5 5 (10.42%) Exchange Server 2013
6 4 (8.33%) IIS
7 1 (2.08%) Blackberry Enterprise Server
7 1 (2.08%) Office Communications Server
7 1 (2.08%) SharePoint 2010
7 1 (2.08%) SharePoint 2013
Applications
1 19 (39.58%) MS Excel
2 3 (6.25%) MS Office
3 1 (2.08%) MS PowerPoint
Cloud Services
1 4 (8.33%) Office 365
2 1 (2.08%) SaaS
Communications & Networking
1 9 (18.75%) Firewall
2 5 (10.42%) LAN
2 5 (10.42%) WAN
3 4 (8.33%) DNS
4 3 (6.25%) TCP/IP
4 3 (6.25%) VPN
5 2 (4.17%) DHCP
5 2 (4.17%) SAN
5 2 (4.17%) NetScaler
6 1 (2.08%) MPLS
6 1 (2.08%) Wi-Fi
6 1 (2.08%) IPsec
6 1 (2.08%) IP Telephony
6 1 (2.08%) Network Security
6 1 (2.08%) NAS
6 1 (2.08%) HTTP
6 1 (2.08%) VoIP
6 1 (2.08%) WLAN
6 1 (2.08%) SSL
Database & Business Intelligence
1 6 (12.50%) SQL Server
2 2 (4.17%) SQL Server 2008
3 1 (2.08%) MySQL
3 1 (2.08%) SQL Server Reporting Services
3 1 (2.08%) SQL Server 2005
3 1 (2.08%) SQL Server Integration Services
General
1 6 (12.50%) Finance
2 1 (2.08%) Law
Libraries, Frameworks & Software Standards
1 2 (4.17%) HTML
1 2 (4.17%) .NET
1 2 (4.17%) ASP.NET
1 2 (4.17%) CSS
1 2 (4.17%) .NET Framework
2 1 (2.08%) V-Ray
2 1 (2.08%) XML
Miscellaneous
1 5 (10.42%) Data Centre
2 3 (6.25%) Analytical Skills
3 2 (4.17%) EMC VNX
3 2 (4.17%) Replication
4 1 (2.08%) Blackberry
Operating Systems
1 31 (64.58%) Windows
2 14 (29.17%) Windows Server 2008
3 8 (16.67%) Windows 7
4 6 (12.50%) Windows Server 2012
5 4 (8.33%) Windows 8
5 4 (8.33%) Linux
5 4 (8.33%) Windows Server 2003
6 1 (2.08%) CentOS
6 1 (2.08%) Red Hat Enterprise Linux
6 1 (2.08%) UNIX
Processes & Methodologies
1 5 (10.42%) ITIL
1 5 (10.42%) Mentoring
2 4 (8.33%) Disaster Recovery
3 3 (6.25%) Migration
3 3 (6.25%) Configuration Management
4 2 (4.17%) Project Management
4 2 (4.17%) Service Delivery
4 2 (4.17%) Business Intelligence
4 2 (4.17%) Line Management
4 2 (4.17%) Load Balancing
4 2 (4.17%) Root Cause Analysis
5 1 (2.08%) Mobile Device Management
5 1 (2.08%) Email Migration
5 1 (2.08%) Problem Management
5 1 (2.08%) ERP
5 1 (2.08%) Stakeholder Management
5 1 (2.08%) Software Testing
5 1 (2.08%) Project Planning
Programming Languages
1 8 (16.67%) SQL
2 2 (4.17%) VB.NET
2 2 (4.17%) JavaScript
3 1 (2.08%) Perl
3 1 (2.08%) PHP
3 1 (2.08%) Python
3 1 (2.08%) Shell Script
3 1 (2.08%) PowerShell
3 1 (2.08%) C
3 1 (2.08%) C#
3 1 (2.08%) C++
3 1 (2.08%) Java
Qualifications
1 12 (25.00%) Microsoft Certification
2 9 (18.75%) MCP
3 7 (14.58%) MCSE
4 5 (10.42%) Degree
5 4 (8.33%) MCITP
5 4 (8.33%) MCSA
5 4 (8.33%) Citrix Certification
6 2 (4.17%) Cisco Certification
6 2 (4.17%) CCNA
6 2 (4.17%) SC Cleared
6 2 (4.17%) DV Cleared
6 2 (4.17%) Security Cleared
7 1 (2.08%) VCAP
7 1 (2.08%) CCIA
7 1 (2.08%) ITIL Foundation Certificate
7 1 (2.08%) CCA
7 1 (2.08%) VMware Certified Professional (VCP)
7 1 (2.08%) MCTS
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 1 (2.08%) ISO/IEC 27001
2 1 (2.08%) ISO 9000
System Software
1 25 (52.08%) Active Directory
2 11 (22.92%) VMware Infrastructure
3 10 (20.83%) XenApp
4 8 (16.67%) Hyper-V
4 8 (16.67%) XenDesktop
5 3 (6.25%) vSphere
5 3 (6.25%) vCloud
6 2 (4.17%) Forefront TMG
7 1 (2.08%) UAG
7 1 (2.08%) ISA Server
7 1 (2.08%) Microsoft App-V
7 1 (2.08%) XenServer
Systems Management
1 9 (18.75%) SCCM
2 3 (6.25%) SCOM
3 1 (2.08%) SCSM
3 1 (2.08%) OpenView Configuration Management
3 1 (2.08%) Backup Exec
Vendors
1 34 (70.83%) Microsoft
2 22 (45.83%) VMware
3 19 (39.58%) Citrix
4 4 (8.33%) AppSense
5 3 (6.25%) Cisco
6 2 (4.17%) HP
6 2 (4.17%) EMC
6 2 (4.17%) Symantec
7 1 (2.08%) Websense
7 1 (2.08%) NetApp
7 1 (2.08%) Veritas
7 1 (2.08%) Oracle
7 1 (2.08%) SonicWALL
7 1 (2.08%) 3PAR
7 1 (2.08%) F5
7 1 (2.08%) Nimsoft
7 1 (2.08%) MobileIron
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