The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 414 411 389
Rank change year-on-year
-3 -22
Permanent jobs requiring a 3rd Line Support Analyst 25 22 55
As % of all permanent IT jobs located in the South East 0.11% 0.10% 0.25%
As % of the Job Titles category 0.12% 0.11% 0.26%
Number of salaries quoted 20 20 41
Average salary £38,750 £37,000 £32,500
Average salary % change year-on-year
+4.72% +13.84%
90% offered a salary of more than £27,500 £34,950 £28,000
10% offered a salary of more than £43,000 £45,000 £41,500
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20745 20387 21229
As % of all permanent IT jobs located in the South East 94.83% 94.92% 95.54%
Number of salaries quoted 16439 16811 18207
Average salary £41,500 £42,000 £40,000
Average salary % change year-on-year
-1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £59,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the South East

3rd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South East region.

3rd Line Support Analyst Salary Trend in the South East

3rd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the South East region over the 3 months to 30 October 2014.

3rd Line Support Analyst Salary Histogram in the South East

3rd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the South East region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +7 9 £27,500 -12.69%
Surrey -16 9 £42,500 +13.33%
Oxfordshire - 3 £40,000 -
Berkshire +3 2 £32,500 -10.95%
Kent - 2 £31,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 30 October 2014, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 56 (77.78%) Windows
2 44 (61.11%) Microsoft
3 36 (50.00%) VMware
4 29 (40.28%) Active Directory
5 27 (37.50%) Firewall
6 23 (31.94%) Windows Server 2008
7 21 (29.17%) Windows Server 2003
8 20 (27.78%) Microsoft Certification
8 20 (27.78%) DHCP
8 20 (27.78%) MS Exchange
9 19 (26.39%) Cisco
9 19 (26.39%) MS Excel
9 19 (26.39%) SQL
9 19 (26.39%) Citrix
10 18 (25.00%) MCSE
10 18 (25.00%) TCP/IP
10 18 (25.00%) DNS
11 17 (23.61%) Cisco Certification
12 16 (22.22%) SLA
13 15 (20.83%) CCNA
13 15 (20.83%) VMware Infrastructure
14 14 (19.44%) IIS
15 13 (18.06%) vSphere
16 12 (16.67%) Windows Server 2012
16 12 (16.67%) VPN
17 11 (15.28%) Degree
17 11 (15.28%) ITIL
17 11 (15.28%) SAN
18 10 (13.89%) Linux
18 10 (13.89%) WAN

3rd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 30 October 2014, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (27.78%) MS Exchange
2 14 (19.44%) IIS
3 9 (12.50%) Exchange Server 2003
3 9 (12.50%) Exchange Server 2013
4 6 (8.33%) Exchange Server 2010
5 5 (6.94%) Lync
6 3 (4.17%) WebSphere
6 3 (4.17%) Exchange Server 2007
7 2 (2.78%) SharePoint
8 1 (1.39%) Blackberry Enterprise Server
8 1 (1.39%) Exchange Server 2000
Applications
1 19 (26.39%) MS Excel
2 8 (11.11%) MS Office
Cloud Services
1 5 (6.94%) Office 365
2 2 (2.78%) PaaS
3 1 (1.39%) SaaS
Communications & Networking
1 27 (37.50%) Firewall
2 20 (27.78%) DHCP
3 18 (25.00%) TCP/IP
3 18 (25.00%) DNS
4 12 (16.67%) VPN
5 11 (15.28%) SAN
6 10 (13.89%) WAN
7 9 (12.50%) LAN
8 7 (9.72%) MPLS
9 6 (8.33%) VLAN
10 5 (6.94%) Cisco ASA
11 4 (5.56%) IP Telephony
11 4 (5.56%) HSRP
11 4 (5.56%) OSPF
11 4 (5.56%) BGP
11 4 (5.56%) EIGRP
11 4 (5.56%) VRRP
11 4 (5.56%) Broadband
12 3 (4.17%) VoIP
12 3 (4.17%) Wireless
Database & Business Intelligence
1 9 (12.50%) SQL Server
2 2 (2.78%) SQL Server 2000
3 1 (1.39%) SQL Server 2005
3 1 (1.39%) SQL Server 2008
General
1 2 (2.78%) Finance
1 2 (2.78%) Online Betting
2 1 (1.39%) Front Office
2 1 (1.39%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.39%) .NET
1 1 (1.39%) ASP.NET
Miscellaneous
1 4 (5.56%) Clustering
2 1 (1.39%) Analytical Skills
2 1 (1.39%) Blackberry
Operating Systems
1 56 (77.78%) Windows
2 23 (31.94%) Windows Server 2008
3 21 (29.17%) Windows Server 2003
4 12 (16.67%) Windows Server 2012
5 10 (13.89%) Linux
6 7 (9.72%) Windows XP
7 6 (8.33%) Windows 8
8 4 (5.56%) CentOS
8 4 (5.56%) Red Hat Enterprise Linux
8 4 (5.56%) Windows Vista
9 1 (1.39%) Windows 2000 Server
9 1 (1.39%) Mac OS X
9 1 (1.39%) Windows 2000
Processes & Methodologies
1 11 (15.28%) ITIL
2 9 (12.50%) Mentoring
3 8 (11.11%) Root Cause Analysis
3 8 (11.11%) Load Balancing
3 8 (11.11%) Project Management
4 5 (6.94%) Service Management
5 3 (4.17%) Stakeholder Management
5 3 (4.17%) E-Commerce
6 2 (2.78%) Customer Engagement
6 2 (2.78%) Continuous Improvement
6 2 (2.78%) Coaching
7 1 (1.39%) Software Deployment
7 1 (1.39%) Agile Software Development
7 1 (1.39%) Data Analysis
7 1 (1.39%) Incident Management
7 1 (1.39%) Technical Architecture
7 1 (1.39%) Change Management
7 1 (1.39%) ITSM
Programming Languages
1 19 (26.39%) SQL
2 4 (5.56%) Java
3 1 (1.39%) PHP
3 1 (1.39%) C#
3 1 (1.39%) C++
3 1 (1.39%) PowerShell
Qualifications
1 20 (27.78%) Microsoft Certification
2 18 (25.00%) MCSE
3 17 (23.61%) Cisco Certification
4 15 (20.83%) CCNA
5 11 (15.28%) Degree
6 8 (11.11%) MCSA
7 7 (9.72%) MCITP
8 6 (8.33%) Security Cleared
9 5 (6.94%) SC Cleared
9 5 (6.94%) CCNP
10 3 (4.17%) VMware Certified Professional (VCP)
11 2 (2.78%) CCIE
11 2 (2.78%) ITIL Certification
11 2 (2.78%) CCSE
12 1 (1.39%) MCP
12 1 (1.39%) DV Cleared
12 1 (1.39%) VCAP
12 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (22.22%) SLA
2 2 (2.78%) ISO/IEC 27001
System Software
1 29 (40.28%) Active Directory
2 15 (20.83%) VMware Infrastructure
3 13 (18.06%) vSphere
4 5 (6.94%) Hyper-V
5 4 (5.56%) Forefront TMG
5 4 (5.56%) vCloud
6 3 (4.17%) VMware ESXi
6 3 (4.17%) Terminal Services
6 3 (4.17%) ISA Server
7 2 (2.78%) XenApp
7 2 (2.78%) XenDesktop
7 2 (2.78%) VMware Server
7 2 (2.78%) UAG
8 1 (1.39%) VMware ESX
Systems Management
1 3 (4.17%) Backup Exec
1 3 (4.17%) SCOM
2 2 (2.78%) NetBackup
3 1 (1.39%) SCCM
Vendors
1 44 (61.11%) Microsoft
2 36 (50.00%) VMware
3 19 (26.39%) Citrix
3 19 (26.39%) Cisco
4 8 (11.11%) Symantec
5 4 (5.56%) NetApp
6 3 (4.17%) CheckPoint
6 3 (4.17%) SonicWALL
7 2 (2.78%) F5
7 2 (2.78%) Remedy
7 2 (2.78%) Websense
7 2 (2.78%) Blue Coat
7 2 (2.78%) Red Hat
8 1 (1.39%) Apple
8 1 (1.39%) Avaya
8 1 (1.39%) Juniper
8 1 (1.39%) Veeam