The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 408 389 364
Rank change year-on-year
-19 -25
Permanent jobs requiring a 3rd Line Support Analyst 34 33 79
As % of all permanent IT jobs located in the South East 0.15% 0.16% 0.35%
As % of the Job Titles category 0.16% 0.16% 0.36%
Number of salaries quoted 33 31 54
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £30,200 £32,000 £28,500
10% offered a salary of more than £49,100 £43,000 £42,500
UK excluding London average salary £32,500 £35,000 £34,500
% change year-on-year
-7.14% +1.44%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21364 20207 21704
As % of all permanent IT jobs located in the South East 94.69% 95.09% 95.41%
Number of salaries quoted 16816 16650 18526
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the South East

3rd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South East region.

3rd Line Support Analyst Salary Trend in the South East

3rd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the South East region over the 3 months to 29 August 2014.

3rd Line Support Analyst Salary Histogram in the South East

3rd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -5 17 £40,000 +6.66% 1
Buckinghamshire -1 5 £32,000 +1.58%
West Sussex -2 3 £49,500 +12.50%
Hampshire -20 3 £52,500 +50.00%
Berkshire -7 2 £34,000 -9.33% 1
Kent - 2 £27,500 -
Oxfordshire - 2 £38,750 - 1
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 62 (81.58%) Windows
2 41 (53.95%) VMware
3 34 (44.74%) Microsoft
4 29 (38.16%) Active Directory
5 25 (32.89%) Windows Server 2003
6 23 (30.26%) Cisco
6 23 (30.26%) DHCP
6 23 (30.26%) Firewall
7 22 (28.95%) Microsoft Certification
7 22 (28.95%) Windows Server 2008
8 21 (27.63%) DNS
8 21 (27.63%) MS Exchange
9 20 (26.32%) MCSE
9 20 (26.32%) ITIL
10 19 (25.00%) Citrix
11 18 (23.68%) CCNA
11 18 (23.68%) Cisco Certification
11 18 (23.68%) TCP/IP
11 18 (23.68%) VMware Infrastructure
12 17 (22.37%) vSphere
12 17 (22.37%) Linux
13 16 (21.05%) Windows Server 2012
14 14 (18.42%) SQL
15 13 (17.11%) MS Excel
15 13 (17.11%) VPN
15 13 (17.11%) SLA
16 11 (14.47%) MCSA
16 11 (14.47%) SQL Server
16 11 (14.47%) IIS
16 11 (14.47%) Exchange Server 2003

3rd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (27.63%) MS Exchange
2 11 (14.47%) Exchange Server 2003
2 11 (14.47%) IIS
3 8 (10.53%) Exchange Server 2013
4 7 (9.21%) Exchange Server 2010
5 5 (6.58%) Lync
6 3 (3.95%) WebSphere
6 3 (3.95%) Exchange Server 2007
7 2 (2.63%) NetWeaver
8 1 (1.32%) Blackberry Enterprise Server
8 1 (1.32%) Exchange Server 2000
Applications
1 13 (17.11%) MS Excel
2 9 (11.84%) MS Office
Cloud Services
1 4 (5.26%) PaaS
1 4 (5.26%) Office 365
2 3 (3.95%) SaaS
3 2 (2.63%) IaaS
Communications & Networking
1 23 (30.26%) DHCP
1 23 (30.26%) Firewall
2 21 (27.63%) DNS
3 18 (23.68%) TCP/IP
4 13 (17.11%) VPN
5 10 (13.16%) LAN
5 10 (13.16%) WAN
6 9 (11.84%) SAN
6 9 (11.84%) MPLS
7 6 (7.89%) VLAN
8 5 (6.58%) Broadband
8 5 (6.58%) IP Telephony
9 4 (5.26%) HSRP
9 4 (5.26%) VoIP
9 4 (5.26%) OSPF
9 4 (5.26%) BGP
9 4 (5.26%) EIGRP
9 4 (5.26%) VRRP
10 3 (3.95%) Wireless
10 3 (3.95%) NAS
Database & Business Intelligence
1 11 (14.47%) SQL Server
2 2 (2.63%) DB2
2 2 (2.63%) RDBMS
2 2 (2.63%) Oracle Database
2 2 (2.63%) Relational Database
2 2 (2.63%) MaxDB
3 1 (1.32%) SQL Server 2000
3 1 (1.32%) SQL Server 2008
3 1 (1.32%) SQL Server 2012
Development Applications
1 2 (2.63%) Oracle Forms
General
1 3 (3.95%) Finance
2 2 (2.63%) Online Betting
3 1 (1.32%) Front Office
Libraries, Frameworks & Software Standards
1 1 (1.32%) .NET
1 1 (1.32%) ASP.NET
Miscellaneous
1 3 (3.95%) Clustering
2 2 (2.63%) Client/Server
3 1 (1.32%) Blackberry
3 1 (1.32%) Mathematics
Operating Systems
1 62 (81.58%) Windows
2 25 (32.89%) Windows Server 2003
3 22 (28.95%) Windows Server 2008
4 17 (22.37%) Linux
5 16 (21.05%) Windows Server 2012
6 10 (13.16%) Windows XP
7 7 (9.21%) Windows 8
8 5 (6.58%) Windows Vista
9 4 (5.26%) CentOS
9 4 (5.26%) Red Hat Enterprise Linux
10 2 (2.63%) UNIX
11 1 (1.32%) Windows 7
11 1 (1.32%) Windows 2000 Server
11 1 (1.32%) Mac OS X
Processes & Methodologies
1 20 (26.32%) ITIL
2 8 (10.53%) Root Cause Analysis
3 6 (7.89%) Load Balancing
3 6 (7.89%) Project Management
4 5 (6.58%) Service Management
4 5 (6.58%) Stakeholder Management
5 4 (5.26%) Continuous Improvement
6 3 (3.95%) E-Commerce
7 2 (2.63%) Security Management
7 2 (2.63%) Change Management
7 2 (2.63%) Disaster Recovery
7 2 (2.63%) Change Control
7 2 (2.63%) Knowledge Management
7 2 (2.63%) Problem Management
7 2 (2.63%) Customer Engagement
8 1 (1.32%) Incident Management
8 1 (1.32%) Software Deployment
8 1 (1.32%) ITSM
8 1 (1.32%) PRINCE2
Programming Languages
1 14 (18.42%) SQL
2 6 (7.89%) Java
3 2 (2.63%) ABAP
3 2 (2.63%) PL/SQL
4 1 (1.32%) PowerShell
4 1 (1.32%) PHP
4 1 (1.32%) C#
4 1 (1.32%) C++
Qualifications
1 22 (28.95%) Microsoft Certification
2 20 (26.32%) MCSE
3 18 (23.68%) CCNA
3 18 (23.68%) Cisco Certification
4 11 (14.47%) MCSA
5 10 (13.16%) Degree
6 9 (11.84%) MCITP
7 8 (10.53%) Security Cleared
8 7 (9.21%) CCNP
9 5 (6.58%) SC Cleared
9 5 (6.58%) VMware Certified Professional (VCP)
10 4 (5.26%) ITIL Certification
11 2 (2.63%) CCA
11 2 (2.63%) Citrix Certification
11 2 (2.63%) SAP Certification
12 1 (1.32%) MCP
12 1 (1.32%) DV Cleared
12 1 (1.32%) VCAP
12 1 (1.32%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (17.11%) SLA
System Software
1 29 (38.16%) Active Directory
2 18 (23.68%) VMware Infrastructure
3 17 (22.37%) vSphere
4 6 (7.89%) vCloud
5 5 (6.58%) Hyper-V
5 5 (6.58%) XenApp
5 5 (6.58%) XenDesktop
6 3 (3.95%) ISA Server
6 3 (3.95%) VMware ESXi
6 3 (3.95%) Forefront TMG
7 2 (2.63%) UAG
7 2 (2.63%) VMware ESX
7 2 (2.63%) MetaFrame
8 1 (1.32%) VMware Server
Systems Management
1 6 (7.89%) Backup Exec
2 4 (5.26%) SCOM
3 2 (2.63%) WSUS
3 2 (2.63%) SCCM
3 2 (2.63%) NetBackup
4 1 (1.32%) Norton AntiVirus
Vendors
1 41 (53.95%) VMware
2 34 (44.74%) Microsoft
3 23 (30.26%) Cisco
4 19 (25.00%) Citrix
5 10 (13.16%) Symantec
6 4 (5.26%) NetApp
6 4 (5.26%) Oracle
7 2 (2.63%) SAP
7 2 (2.63%) Red Hat
7 2 (2.63%) Remedy
7 2 (2.63%) Websense
7 2 (2.63%) Altiris
7 2 (2.63%) Blue Coat
8 1 (1.32%) LANDesk
8 1 (1.32%) Veeam
8 1 (1.32%) Kaseya
8 1 (1.32%) Apple
8 1 (1.32%) Avaya
8 1 (1.32%) HP
8 1 (1.32%) EMC
Oxford, Oxfordshire
TEKsystems
Salary: £35000 - £40000 per annum + package
Posted: 3 days ago
Guildford, Surrey
CD Sales Recruitment
Salary: Benefits
Posted: 3 days ago