The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 420 410 379
Rank change year-on-year
-10 -31
Permanent jobs requiring a 3rd Line Support Analyst 26 27 73
As % of all permanent IT jobs located in the South East 0.12% 0.13% 0.32%
As % of the Job Titles category 0.13% 0.13% 0.34%
Number of salaries quoted 24 27 52
Average salary £38,750 £37,500 £37,500
Average salary % change year-on-year
+3.33% -
90% offered a salary of more than £30,000 £32,300 £30,000
10% offered a salary of more than £47,500 £44,400 £40,000
UK excluding London average salary £31,750 £35,000 £34,500
% change year-on-year
-9.28% +1.44%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20750 20038 21750
As % of all permanent IT jobs located in the South East 94.58% 95.01% 95.34%
Number of salaries quoted 16279 16594 18612
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the South East

3rd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South East region.

3rd Line Support Analyst Salary Trend in the South East

3rd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst across the South East region over the 3 months to 23 September 2014.

3rd Line Support Analyst Salary Histogram in the South East

3rd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the South East region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -15 12 £42,500 +13.33% 1
Buckinghamshire +5 6 £30,500 -3.17%
Oxfordshire - 3 £40,000 - 1
Hampshire -12 2 £52,500 +50.00%
Kent - 2 £31,500 -
West Sussex -9 1 £37,500 -14.77% 1
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 23 September 2014, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 58 (80.56%) Windows
2 38 (52.78%) Microsoft
3 37 (51.39%) VMware
4 26 (36.11%) Active Directory
5 24 (33.33%) Firewall
6 23 (31.94%) Windows Server 2003
7 22 (30.56%) Windows Server 2008
8 21 (29.17%) MS Exchange
8 21 (29.17%) DHCP
8 21 (29.17%) Cisco
8 21 (29.17%) Microsoft Certification
9 19 (26.39%) MCSE
9 19 (26.39%) DNS
9 19 (26.39%) Citrix
10 18 (25.00%) TCP/IP
11 16 (22.22%) SQL
11 16 (22.22%) CCNA
11 16 (22.22%) Cisco Certification
12 15 (20.83%) ITIL
12 15 (20.83%) MS Excel
12 15 (20.83%) VMware Infrastructure
12 15 (20.83%) vSphere
13 14 (19.44%) Linux
13 14 (19.44%) VPN
13 14 (19.44%) SLA
13 14 (19.44%) Windows Server 2012
14 12 (16.67%) IIS
15 11 (15.28%) MCSA
16 10 (13.89%) Degree
17 9 (12.50%) Windows XP

3rd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 23 September 2014, IT jobs across the South East region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (29.17%) MS Exchange
2 12 (16.67%) IIS
3 9 (12.50%) Exchange Server 2003
4 8 (11.11%) Exchange Server 2013
5 7 (9.72%) Exchange Server 2010
6 5 (6.94%) Lync
7 3 (4.17%) WebSphere
7 3 (4.17%) Exchange Server 2007
8 2 (2.78%) SharePoint
9 1 (1.39%) Blackberry Enterprise Server
9 1 (1.39%) Exchange Server 2000
Applications
1 15 (20.83%) MS Excel
2 8 (11.11%) MS Office
Cloud Services
1 5 (6.94%) Office 365
2 3 (4.17%) PaaS
3 2 (2.78%) SaaS
4 1 (1.39%) IaaS
Communications & Networking
1 24 (33.33%) Firewall
2 21 (29.17%) DHCP
3 19 (26.39%) DNS
4 18 (25.00%) TCP/IP
5 14 (19.44%) VPN
6 9 (12.50%) SAN
6 9 (12.50%) MPLS
7 8 (11.11%) LAN
7 8 (11.11%) WAN
8 6 (8.33%) VLAN
9 4 (5.56%) OSPF
9 4 (5.56%) BGP
9 4 (5.56%) EIGRP
9 4 (5.56%) VRRP
9 4 (5.56%) Broadband
9 4 (5.56%) IP Telephony
9 4 (5.56%) HSRP
10 3 (4.17%) NAS
10 3 (4.17%) VoIP
10 3 (4.17%) Wireless
Database & Business Intelligence
1 8 (11.11%) SQL Server
2 2 (2.78%) RDBMS
2 2 (2.78%) SQL Server 2000
2 2 (2.78%) Oracle Database
2 2 (2.78%) Relational Database
3 1 (1.39%) SQL Server 2005
3 1 (1.39%) SQL Server 2008
Development Applications
1 2 (2.78%) Oracle Forms
General
1 2 (2.78%) Finance
1 2 (2.78%) Online Betting
2 1 (1.39%) Front Office
Libraries, Frameworks & Software Standards
1 1 (1.39%) .NET
1 1 (1.39%) ASP.NET
Miscellaneous
1 4 (5.56%) Clustering
2 1 (1.39%) Analytical Skills
2 1 (1.39%) Client/Server
2 1 (1.39%) Blackberry
Operating Systems
1 58 (80.56%) Windows
2 23 (31.94%) Windows Server 2003
3 22 (30.56%) Windows Server 2008
4 14 (19.44%) Linux
4 14 (19.44%) Windows Server 2012
5 9 (12.50%) Windows XP
6 6 (8.33%) Windows 8
7 4 (5.56%) CentOS
7 4 (5.56%) Red Hat Enterprise Linux
7 4 (5.56%) Windows Vista
8 1 (1.39%) Windows 2000 Server
8 1 (1.39%) Mac OS X
8 1 (1.39%) Windows 2000
8 1 (1.39%) Windows 7
Processes & Methodologies
1 15 (20.83%) ITIL
2 8 (11.11%) Root Cause Analysis
3 6 (8.33%) Load Balancing
3 6 (8.33%) Project Management
3 6 (8.33%) Mentoring
4 5 (6.94%) Service Management
4 5 (6.94%) Stakeholder Management
5 3 (4.17%) Change Management
5 3 (4.17%) E-Commerce
6 2 (2.78%) Customer Engagement
6 2 (2.78%) Continuous Improvement
6 2 (2.78%) Coaching
6 2 (2.78%) Security Management
7 1 (1.39%) Change Control
7 1 (1.39%) Software Deployment
7 1 (1.39%) Disaster Recovery
7 1 (1.39%) ITSM
7 1 (1.39%) Agile Software Development
7 1 (1.39%) Incident Management
7 1 (1.39%) Technical Architecture
Programming Languages
1 16 (22.22%) SQL
2 4 (5.56%) Java
3 2 (2.78%) PL/SQL
4 1 (1.39%) PowerShell
4 1 (1.39%) PHP
4 1 (1.39%) C#
4 1 (1.39%) C++
Qualifications
1 21 (29.17%) Microsoft Certification
2 19 (26.39%) MCSE
3 16 (22.22%) CCNA
3 16 (22.22%) Cisco Certification
4 11 (15.28%) MCSA
5 10 (13.89%) Degree
6 9 (12.50%) MCITP
7 7 (9.72%) Security Cleared
7 7 (9.72%) CCNP
8 5 (6.94%) SC Cleared
9 4 (5.56%) ITIL Certification
9 4 (5.56%) VMware Certified Professional (VCP)
10 1 (1.39%) MCP
10 1 (1.39%) CCA
10 1 (1.39%) Citrix Certification
10 1 (1.39%) DV Cleared
10 1 (1.39%) VCAP
10 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (19.44%) SLA
System Software
1 26 (36.11%) Active Directory
2 15 (20.83%) VMware Infrastructure
2 15 (20.83%) vSphere
3 5 (6.94%) vCloud
3 5 (6.94%) Hyper-V
4 4 (5.56%) XenApp
4 4 (5.56%) XenDesktop
4 4 (5.56%) Forefront TMG
5 3 (4.17%) VMware ESXi
5 3 (4.17%) ISA Server
6 2 (2.78%) Terminal Services
6 2 (2.78%) UAG
7 1 (1.39%) VMware ESX
7 1 (1.39%) VMware Server
7 1 (1.39%) MetaFrame
Systems Management
1 4 (5.56%) Backup Exec
1 4 (5.56%) SCOM
2 2 (2.78%) SCCM
2 2 (2.78%) NetBackup
3 1 (1.39%) Norton AntiVirus
3 1 (1.39%) WSUS
Vendors
1 38 (52.78%) Microsoft
2 37 (51.39%) VMware
3 21 (29.17%) Cisco
4 19 (26.39%) Citrix
5 9 (12.50%) Symantec
6 3 (4.17%) NetApp
7 2 (2.78%) Red Hat
7 2 (2.78%) Remedy
7 2 (2.78%) Websense
7 2 (2.78%) Oracle
7 2 (2.78%) Blue Coat
7 2 (2.78%) SonicWALL
8 1 (1.39%) Veeam
8 1 (1.39%) LANDesk
8 1 (1.39%) Altiris
8 1 (1.39%) Avaya
8 1 (1.39%) Apple
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: 8 days ago
Oxford
Interquest - Korus Group - Brighton
Salary: £40000 per annum
Posted: 10 days ago