The first table below looks at the demand for the Customer Services Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Service Manager
Rank 446 423 442
Rank change year-on-year
-23 +19
Permanent jobs requiring a Customer Services Manager 3 12 5
As % of all permanent IT jobs located in the South East 0.013% 0.055% 0.022%
As % of the Job Titles category 0.014% 0.057% 0.023%
Number of salaries quoted 3 4 5
Average salary £44,000 £38,000 £35,000
Average salary % change year-on-year
+15.78% +8.57%
UK excluding London average salary £38,000 £38,000 £35,000
% change year-on-year
- +8.57%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21467 20915 22118
As % of all permanent IT jobs located in the South East 94.83% 95.01% 95.57%
Number of salaries quoted 17159 17230 18906
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,550
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Customer Services Manager
England

Customer Services Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in the South East

Customer Services Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

Customer Services Manager Salary Trend in the South East

Customer Services Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent - 3 £44,000 -
Customer Services Manager
England

Customer Services Manager
Top 28 Related IT Skills in the South East

For the 6 months to 30 July 2014, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 4 (40.00%) Project Management
1 4 (40.00%) Service Delivery
1 4 (40.00%) Change Management
1 4 (40.00%) PRINCE2
1 4 (40.00%) PRINCE2 Practitioner
2 3 (30.00%) Performance Management
2 3 (30.00%) Management Information System
3 2 (20.00%) Windows
4 1 (10.00%) Windows Server 2008
4 1 (10.00%) Windows 2000 Server
4 1 (10.00%) Information Management
4 1 (10.00%) Freedom of Information
4 1 (10.00%) Exchange Server 2003
4 1 (10.00%) Windows Vista
4 1 (10.00%) Mobile App
4 1 (10.00%) Service Desk Management
4 1 (10.00%) Windows XP
4 1 (10.00%) MS Exchange
4 1 (10.00%) Microsoft
4 1 (10.00%) Active Directory
4 1 (10.00%) Windows Server 2003
4 1 (10.00%) C#
4 1 (10.00%) SQL
4 1 (10.00%) VB
4 1 (10.00%) VBA
4 1 (10.00%) SQL Server
4 1 (10.00%) ITIL
4 1 (10.00%) Information Security

Customer Services Manager
Top Related IT Skills in the South East by Category

For the 6 months to 30 July 2014, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) Exchange Server 2003
1 1 (10.00%) MS Exchange
Database & Business Intelligence
1 1 (10.00%) SQL Server
Miscellaneous
1 3 (30.00%) Management Information System
2 1 (10.00%) Freedom of Information
2 1 (10.00%) Mobile App
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Windows Server 2008
2 1 (10.00%) Windows 2000 Server
2 1 (10.00%) Windows Vista
2 1 (10.00%) Windows XP
2 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 4 (40.00%) Project Management
1 4 (40.00%) Service Delivery
1 4 (40.00%) Change Management
1 4 (40.00%) PRINCE2
2 3 (30.00%) Performance Management
3 1 (10.00%) Information Management
3 1 (10.00%) Service Desk Management
3 1 (10.00%) ITIL
3 1 (10.00%) Information Security
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) SQL
1 1 (10.00%) VB
1 1 (10.00%) VBA
Qualifications
1 4 (40.00%) PRINCE2 Practitioner
System Software
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) Microsoft