The statistics below represent IT jobs advertised across the South East region that had Customer Services Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Customer Service Manager
England / South East
Rank 385 443 451
Rank change year-on-year
+58 +8
Permanent jobs requiring a Customer Services Manager 2 3 16
As % of all permanent IT jobs located in the South East 0.013% 0.016% 0.077%
As % of the Job Titles category 0.014% 0.016% 0.079%
Number of salaries quoted 0 3 10
Median salary - £60,000 £47,500
Median salary % change year-on-year
- +26.31%
UK excluding London median salary £30,500 £39,000 £45,000
% change year-on-year
-21.79% -13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14358 18405 20249
As % of all permanent IT jobs located in the South East 96.75% 96.71% 97.17%
Number of salaries quoted 11906 15802 16555
Median salary £43,500 £44,500 £41,500
Median salary % change year-on-year
-2.24% +7.22%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Customer Services Manager
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Services Manager in the job title.

Customer Services Manager Jobs Demand Trend in the South East

Customer Services Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

Customer Services Manager Salary Trend in the South East

Customer Services Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +48 2 - -
Customer Services Manager
England

Customer Services Manager Skill Set
Top 24 Related IT Skills in the South East

For the 6 months to 20 February 2017, Customer Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Services Manager in the job title.

1 3 (60.00%) Finance
2 2 (40.00%) ITIL V3
2 2 (40.00%) ITIL
2 2 (40.00%) Service Delivery
3 1 (20.00%) Financial Institution
3 1 (20.00%) ITSM
3 1 (20.00%) Telecoms
3 1 (20.00%) E-Commerce
3 1 (20.00%) SLA
3 1 (20.00%) ITIL Certification
3 1 (20.00%) Project Management
3 1 (20.00%) Service Management
3 1 (20.00%) French Language
3 1 (20.00%) Spanish Language
3 1 (20.00%) QA
3 1 (20.00%) Customer Engagement
3 1 (20.00%) SaaS
3 1 (20.00%) Line Management
3 1 (20.00%) Data Centre
3 1 (20.00%) Payment Gateway
3 1 (20.00%) Escalation Management
3 1 (20.00%) Virtual Team Management
3 1 (20.00%) Virtual Team
3 1 (20.00%) Contract Management

Customer Services Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (20.00%) Payment Gateway
Cloud Services
1 1 (20.00%) SaaS
General
1 3 (60.00%) Finance
2 1 (20.00%) Financial Institution
2 1 (20.00%) French Language
2 1 (20.00%) Spanish Language
2 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Data Centre
1 1 (20.00%) Virtual Team
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) ITIL V3
1 2 (40.00%) Service Delivery
2 1 (20.00%) Contract Management
2 1 (20.00%) Customer Engagement
2 1 (20.00%) E-Commerce
2 1 (20.00%) Escalation Management
2 1 (20.00%) ITSM
2 1 (20.00%) Line Management
2 1 (20.00%) Project Management
2 1 (20.00%) Service Management
2 1 (20.00%) Virtual Team Management
Qualifications
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (20.00%) QA
1 1 (20.00%) SLA