The statistics below represent IT jobs advertised across the South East region that had Customer Services Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Customer Service Manager
Rank 436 454 460
Rank change year-on-year
+18 +6
Permanent jobs requiring a Customer Services Manager 7 6 9
As % of all permanent IT jobs located in the South East 0.038% 0.029% 0.039%
As % of the Job Titles category 0.039% 0.030% 0.041%
Number of salaries quoted 7 1 8
Median salary £52,500 £50,000 £42,000
Median salary % change year-on-year
+5.00% +19.04%
90% offered a salary of more than £46,500 £50,000 £33,850
10% offered a salary of more than £54,967 £50,000 £70,000
UK excluding London median salary £46,500 £47,500 £47,375
% change year-on-year
-2.10% +0.26%
Customer Services Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17782 19999 22031
As % of all permanent IT jobs located in the South East 96.78% 97.05% 96.44%
Number of salaries quoted 15047 16125 17797
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Services Manager
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Services Manager in the job title.

Customer Services Manager Jobs Demand Trend in the South East

Customer Services Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

Customer Services Manager Salary Trend in the South East

Customer Services Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the South East region over the 3 months to 25 May 2016.

Customer Services Manager Salary Histogram in the South East

Customer Services Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey - 4 £52,500 -
Berkshire +14 2 £46,500 -7.00%
Hampshire - 2 £46,500 -
East Sussex - 1 £64,837 -
Customer Services Manager
England

Customer Services Manager Skill Set
Top 29 Related IT Skills in the South East

For the 6 months to 25 May 2016, Customer Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Services Manager in the job title.

1 9 (81.82%) ITIL
2 8 (72.73%) Service Management
3 7 (63.64%) SLA
3 7 (63.64%) Service Delivery
3 7 (63.64%) ITIL V3
4 6 (54.55%) Microsoft Azure
4 6 (54.55%) Amazon AWS
4 6 (54.55%) LANDesk
4 6 (54.55%) Office 365
4 6 (54.55%) Rackspace
4 6 (54.55%) Service Desk Management
4 6 (54.55%) Line Management
4 6 (54.55%) Critical Success Factor
4 6 (54.55%) ITSM
4 6 (54.55%) PRINCE2
4 6 (54.55%) MS Excel
4 6 (54.55%) SharePoint
4 6 (54.55%) Agile Software Development
4 6 (54.55%) Microsoft
5 5 (45.45%) Degree
6 2 (18.18%) Computer Science
6 2 (18.18%) Six Sigma
6 2 (18.18%) Telecoms
6 2 (18.18%) Campaign Management
6 2 (18.18%) Marketing
6 2 (18.18%) Customer Engagement
6 2 (18.18%) Continuous Improvement
7 1 (9.09%) Problem Management
7 1 (9.09%) Knowledge Management

Customer Services Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (54.55%) SharePoint
Applications
1 6 (54.55%) MS Excel
Cloud Services
1 6 (54.55%) Amazon AWS
1 6 (54.55%) Microsoft Azure
1 6 (54.55%) Office 365
General
1 2 (18.18%) Marketing
1 2 (18.18%) Telecoms
Miscellaneous
1 2 (18.18%) Computer Science
Processes & Methodologies
1 9 (81.82%) ITIL
2 8 (72.73%) Service Management
3 7 (63.64%) ITIL V3
3 7 (63.64%) Service Delivery
4 6 (54.55%) Agile Software Development
4 6 (54.55%) Critical Success Factor
4 6 (54.55%) ITSM
4 6 (54.55%) Line Management
4 6 (54.55%) PRINCE2
4 6 (54.55%) Service Desk Management
5 2 (18.18%) Campaign Management
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) Customer Engagement
5 2 (18.18%) Six Sigma
6 1 (9.09%) Knowledge Management
6 1 (9.09%) Problem Management
Qualifications
1 5 (45.45%) Degree
Quality Assurance & Compliance
1 7 (63.64%) SLA
Vendors
1 6 (54.55%) LANDesk
1 6 (54.55%) Microsoft
1 6 (54.55%) Rackspace