The table below looks at the statistics for the Customer Services Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Customer Service Manager
Rank 438 451 432
Rank change year-on-year
+13 -19
Permanent jobs requiring a Customer Services Manager 5 5 12
As % of all permanent IT jobs located in the South East 0.024% 0.022% 0.054%
As % of the Job Titles category 0.025% 0.023% 0.057%
Number of salaries quoted 4 5 3
Average salary £61,750 £44,000 £38,000
Average salary % change year-on-year
+40.34% +15.78%
UK excluding London average salary £50,000 £42,000 £38,000
% change year-on-year
+19.04% +10.52%
Customer Services Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20215 21812 21135
As % of all permanent IT jobs located in the South East 95.24% 94.96% 95.10%
Number of salaries quoted 16514 17701 17512
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Services Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in the South East

Customer Services Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

Customer Services Manager Salary Trend in the South East

Customer Services Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the South East region over the 3 months to 3 July 2015.

Customer Services Manager Salary Histogram in the South East

Customer Services Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -4 3 £63,000 +110.00% 1
Berkshire - 2 £50,000 -
Customer Services Manager
England

Customer Services Manager
Top 21 Related IT Skills in the South East

For the 6 months to 3 July 2015, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 4 (80.00%) ITIL
1 4 (80.00%) Service Delivery
2 2 (40.00%) Stakeholder Management
2 2 (40.00%) Degree
2 2 (40.00%) Coaching
2 2 (40.00%) Data Centre
3 1 (20.00%) Data Centre Operations
3 1 (20.00%) Business Continuity Planning
3 1 (20.00%) SQL
3 1 (20.00%) Business Continuity
3 1 (20.00%) VMware
3 1 (20.00%) MS PowerPoint
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Security Management
3 1 (20.00%) Management Information System
3 1 (20.00%) Risk Management
3 1 (20.00%) MS Excel
3 1 (20.00%) SLA
3 1 (20.00%) Microsoft
3 1 (20.00%) Middleware
3 1 (20.00%) BCP

Customer Services Manager
Top Related IT Skills in the South East by Category

For the 6 months to 3 July 2015, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
1 1 (20.00%) MS PowerPoint
Libraries, Frameworks & Software Standards
1 1 (20.00%) Middleware
Miscellaneous
1 2 (40.00%) Data Centre
2 1 (20.00%) Management Information System
Processes & Methodologies
1 4 (80.00%) Service Delivery
1 4 (80.00%) ITIL
2 2 (40.00%) Stakeholder Management
2 2 (40.00%) Coaching
3 1 (20.00%) Data Centre Operations
3 1 (20.00%) Business Continuity
3 1 (20.00%) Business Continuity Planning
3 1 (20.00%) BCP
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Security Management
3 1 (20.00%) Risk Management
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 1 (20.00%) Microsoft
1 1 (20.00%) VMware
Havant, Hampshire
Sopra Steria Recruitment
Salary: Up to £71,000 per annum + benefits
Posted: 10 days ago