The table below looks at the statistics for the Customer Services Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Service Manager
Rank 415 422 430
Rank change year-on-year
+7 +8
Permanent jobs requiring a Customer Services Manager 23 5 16
As % of all permanent IT jobs located in the South East 0.11% 0.024% 0.070%
As % of the Job Titles category 0.11% 0.025% 0.073%
Number of salaries quoted 20 5 14
Average salary £47,500 £50,000 £50,000
Average salary % change year-on-year
-5.00% -
UK excluding London average salary £48,750 £50,000 £50,000
% change year-on-year
-2.50% -
Customer Services Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20563 20090 21958
As % of all permanent IT jobs located in the South East 95.45% 94.87% 95.42%
Number of salaries quoted 16586 16149 19149
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Services Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in the South East

Customer Services Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

Customer Services Manager Salary Trend in the South East

Customer Services Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the South East region over the 3 months to 24 December 2014.

Customer Services Manager Salary Histogram in the South East

Customer Services Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 9 £47,500 -
Buckinghamshire - 7 £47,500 - 2
Hampshire -16 5 £52,500 +5.00%
Surrey -5 2 £29,000 +48.71%
Customer Services Manager
England

Customer Services Manager
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 27 (90.00%) Service Delivery
2 26 (86.67%) ITIL
3 20 (66.67%) SLA
4 19 (63.33%) Microsoft
5 18 (60.00%) Business Continuity
5 18 (60.00%) MS PowerPoint
5 18 (60.00%) Degree
5 18 (60.00%) Coaching
6 17 (56.67%) SQL
6 17 (56.67%) MS Excel
6 17 (56.67%) BCP
6 17 (56.67%) Disaster Recovery
6 17 (56.67%) Security Management
6 17 (56.67%) VMware
6 17 (56.67%) Business Continuity Planning
7 8 (26.67%) Incident Management
8 4 (13.33%) Service Management
8 4 (13.33%) Change Management
8 4 (13.33%) Life Science
8 4 (13.33%) Problem Management
8 4 (13.33%) SC Cleared
8 4 (13.33%) Security Cleared
9 3 (10.00%) Retail
10 2 (6.67%) Finance
10 2 (6.67%) Continuous Improvement
11 1 (3.33%) CRM
11 1 (3.33%) ITIL Certification
11 1 (3.33%) Sage
11 1 (3.33%) Internet
11 1 (3.33%) Telecoms

Customer Services Manager
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Applications
1 18 (60.00%) MS PowerPoint
2 17 (56.67%) MS Excel
Business Applications
1 1 (3.33%) Sage 50
Communications & Networking
1 1 (3.33%) Internet
General
1 3 (10.00%) Retail
2 2 (6.67%) Finance
3 1 (3.33%) Telecoms
Miscellaneous
1 4 (13.33%) Life Science
2 1 (3.33%) Mathematics
Processes & Methodologies
1 27 (90.00%) Service Delivery
2 26 (86.67%) ITIL
3 18 (60.00%) Business Continuity
3 18 (60.00%) Coaching
4 17 (56.67%) Business Continuity Planning
4 17 (56.67%) BCP
4 17 (56.67%) Disaster Recovery
4 17 (56.67%) Security Management
5 8 (26.67%) Incident Management
6 4 (13.33%) Problem Management
6 4 (13.33%) Change Management
6 4 (13.33%) Service Management
7 2 (6.67%) Continuous Improvement
8 1 (3.33%) Data Entry
8 1 (3.33%) CRM
Programming Languages
1 17 (56.67%) SQL
Qualifications
1 18 (60.00%) Degree
2 4 (13.33%) SC Cleared
2 4 (13.33%) Security Cleared
3 1 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 20 (66.67%) SLA
Vendors
1 19 (63.33%) Microsoft
2 17 (56.67%) VMware
3 1 (3.33%) Sage
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £35000 - £45000 per annum + DOE
Posted: 6 days ago
Milton Keynes, Buckinghamshire
SCC
Posted: 13 days ago