The first table below looks at the demand for the Customer Services Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Customer Service Manager
Rank 420 441 424
Rank change year-on-year
+21 -17
Permanent jobs requiring a Customer Services Manager 15 3 1
As % of all permanent IT jobs located in the South East 0.068% 0.012% 0.004%
As % of the Job Titles category 0.071% 0.013% 0.005%
Number of salaries quoted 7 3 1
Average salary £43,000 £50,000 £20,000
Average salary % change year-on-year
-14.00% +150.00%
UK excluding London average salary £43,000 £39,077 £40,000
% change year-on-year
+10.04% -2.30%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
21074 22975 21253
As % of all permanent IT jobs located in the South East 94.88% 95.23% 94.43%
Number of salaries quoted 17479 19844 18264
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Customer Services Manager
England

Customer Services Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager across the South East region as a proportion of the total demand within the Job Titles category.

South East Customer Services Manager Jobs Demand Trend

Customer Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

South East Customer Services Manager Salary Trend

Customer Services Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the South East region over the 3 months to 22 May 2013.

South East Customer Services Manager Salary Histogram

Customer Services Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Surrey - 5 £38,000 -
Berkshire +5 4 - -
Buckinghamshire - 2 - -
Oxfordshire - 2 £43,000 -
Hampshire - 1 £50,000 -
Middlesex - 1 £52,000 -
Customer Services Manager
England

Customer Services Manager
Top 22 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 14 (66.67%) ITIL
2 12 (57.14%) Service Delivery
3 10 (47.62%) Telecoms
4 8 (38.10%) ITIL Certification
4 8 (38.10%) Continuous Improvement
5 6 (28.57%) Problem Management
5 6 (28.57%) Service Management
6 4 (19.05%) Internet
6 4 (19.05%) DNS
6 4 (19.05%) ITIL V3
7 2 (9.524%) Enterprise Software
7 2 (9.524%) Time Management
7 2 (9.524%) SLA
7 2 (9.524%) Citrix
7 2 (9.524%) EFT
7 2 (9.524%) Windows
7 2 (9.524%) CRM
7 2 (9.524%) E-Commerce
7 2 (9.524%) Incident Management
7 2 (9.524%) French Language
7 2 (9.524%) Spanish Language
7 2 (9.524%) VMware

Customer Services Manager
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 4 (19.05%) Internet
1 4 (19.05%) DNS
General
1 10 (47.62%) Telecoms
2 2 (9.524%) French Language
2 2 (9.524%) Spanish Language
Miscellaneous
1 2 (9.524%) Enterprise Software
1 2 (9.524%) EFT
Operating Systems
1 2 (9.524%) Windows
Processes & Methodologies
1 14 (66.67%) ITIL
2 12 (57.14%) Service Delivery
3 8 (38.10%) Continuous Improvement
4 6 (28.57%) Problem Management
4 6 (28.57%) Service Management
5 4 (19.05%) ITIL V3
6 2 (9.524%) Time Management
6 2 (9.524%) CRM
6 2 (9.524%) E-Commerce
6 2 (9.524%) Incident Management
Qualifications
1 8 (38.10%) ITIL Certification
Quality Assurance & Compliance
1 2 (9.524%) SLA
Vendors
1 2 (9.524%) Citrix
1 2 (9.524%) VMware
High Wycombe, South East
We strive to constantly identify, attract, and secure the most talented people available in the Technology space for our prestigious global client base. Due to continued expansion, we...
Allied Worldwide Limited
Salary: Highly Competitive
Posted: 10 May 2013