The first table below looks at the demand for the Customer Services Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Service Manager
Rank 444 429 436
Rank change year-on-year
-15 +7
Permanent jobs requiring a Customer Services Manager 7 9 5
As % of all permanent IT jobs located in the South East 0.029% 0.040% 0.020%
As % of the Job Titles category 0.031% 0.042% 0.021%
Number of salaries quoted 5 7 5
Average salary £30,000 £43,000 £50,000
Average salary % change year-on-year
-30.23% -14.00%
90% offered a salary of more than £26,986 £43,000 £37,000
10% offered a salary of more than £40,600 £50,800 £53,600
UK excluding London average salary £44,500 £43,000 £43,500
% change year-on-year
+3.48% -1.14%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22768 21308 23387
As % of all permanent IT jobs located in the South East 94.70% 94.93% 95.45%
Number of salaries quoted 18193 17655 20251
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Customer Services Manager
England

Customer Services Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in the South East

Customer Services Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the South East region.

Customer Services Manager Salary Trend in the South East

Customer Services Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the South East region over the 3 months to 18 April 2014.

Customer Services Manager Salary Histogram in the South East

Customer Services Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Buckinghamshire - 3 £27,072 -
Hampshire -2 1 £30,000 -40.00%
Berkshire -4 1 - - 1
Oxfordshire -13 1 £35,500 -17.44%
Kent - 1 £44,000 -
Customer Services Manager
England

Customer Services Manager
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 7 (58.33%) Service Delivery
2 4 (33.33%) Telecoms
3 3 (25.00%) Management Information System
3 3 (25.00%) Performance Management
4 2 (16.67%) BT
4 2 (16.67%) Windows
4 2 (16.67%) ITIL
4 2 (16.67%) Service Management
5 1 (8.33%) PRINCE2
5 1 (8.33%) C#
5 1 (8.33%) SQL
5 1 (8.33%) VB
5 1 (8.33%) VBA
5 1 (8.33%) SQL Server
5 1 (8.33%) Windows XP
5 1 (8.33%) MS Exchange
5 1 (8.33%) SLA
5 1 (8.33%) Microsoft
5 1 (8.33%) Active Directory
5 1 (8.33%) Windows Server 2003
5 1 (8.33%) Project Management
5 1 (8.33%) Information Management
5 1 (8.33%) Freedom of Information
5 1 (8.33%) Exchange Server 2003
5 1 (8.33%) Windows Vista
5 1 (8.33%) Change Management
5 1 (8.33%) Information Security
5 1 (8.33%) PRINCE2 Practitioner
5 1 (8.33%) Windows Server 2008
5 1 (8.33%) Windows 2000 Server

Customer Services Manager
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT jobs across the South East region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) Exchange Server 2003
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 4 (33.33%) Telecoms
Miscellaneous
1 3 (25.00%) Management Information System
2 1 (8.33%) Freedom of Information
2 1 (8.33%) Mobile App
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows XP
2 1 (8.33%) Windows Server 2003
2 1 (8.33%) Windows Vista
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows 2000 Server
Processes & Methodologies
1 7 (58.33%) Service Delivery
2 3 (25.00%) Performance Management
3 2 (16.67%) ITIL
3 2 (16.67%) Service Management
4 1 (8.33%) PRINCE2
4 1 (8.33%) Project Management
4 1 (8.33%) Information Management
4 1 (8.33%) Change Management
4 1 (8.33%) Information Security
4 1 (8.33%) Service Desk Management
Programming Languages
1 1 (8.33%) C#
1 1 (8.33%) SQL
1 1 (8.33%) VB
1 1 (8.33%) VBA
Qualifications
1 1 (8.33%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 1 (8.33%) Active Directory
Vendors
1 2 (16.67%) BT
2 1 (8.33%) Microsoft
Berkshire
ReThink Recruitment
Salary: £40000 - £50000.00 per annum + package
Posted: 2 days ago