Help Desk Engineer Jobs in the South East

Help Desk Engineer
England > South East

The median Help Desk Engineer salary in the South East is £31,500 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 375 374 475
Rank change year-on-year -1 +101 -94
Permanent jobs requiring a Help Desk Engineer 18 29 6
As % of all permanent jobs advertised in the South East 0.11% 0.19% 0.030%
As % of the Job Titles category 0.11% 0.21% 0.031%
Number of salaries quoted 18 29 4
10th Percentile - - -
25th Percentile £21,250 £27,500 £21,250
Median annual salary (50th Percentile) £31,500 £30,000 £22,500
Median % change year-on-year +5.00% +33.33% -16.67%
75th Percentile £36,063 £32,500 £24,063
90th Percentile £51,250 - £24,625
England median annual salary £28,500 £30,000 £30,000
% change year-on-year -5.00% - +17.65%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,681 13,534 19,157
% of permanent jobs with a recognized job title 93.90% 90.52% 96.45%
Number of salaries quoted 11,335 8,483 12,615
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Help Desk Engineer
Job Vacancy Trend in the South East

Job postings that featured Help Desk Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Help Desk Engineer in the South East

Help Desk Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Help Desk Engineer in the South East.

Salary trend for Help Desk Engineer in the South East

Help Desk Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Help Desk Engineer in the South East over the 6 months to 3 May 2024.

Salary histogram for Help Desk Engineer in the South East

Help Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the South East region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kent - 14 £27,000 - 2
Thames Valley +18 3 £47,500 +58.33% 3
Buckinghamshire -15 3 £47,500 +58.33% 2
West Sussex - 1 £28,500 - 7
Help Desk Engineer
England

Help Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 3 May 2024, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Help Desk Engineer in the job title.

1 15 (83.33%) Windows
2 14 (77.78%) Windows 10
3 13 (72.22%) Microsoft 365
4 10 (55.56%) Customer Service
5 8 (44.44%) SharePoint
6 7 (38.89%) WAN
6 7 (38.89%) Cisco
6 7 (38.89%) CCNA
6 7 (38.89%) Active Directory
6 7 (38.89%) Cisco Certification
6 7 (38.89%) Microsoft Certification
6 7 (38.89%) Microsoft Exchange
6 7 (38.89%) ADSL
6 7 (38.89%) Broadband
6 7 (38.89%) LAN
6 7 (38.89%) Wireless
6 7 (38.89%) Telecoms
6 7 (38.89%) Network+ Certification
6 7 (38.89%) Infrastructure Engineering
6 7 (38.89%) Social Skills
6 7 (38.89%) Apple iOS
6 7 (38.89%) Entra ID
6 7 (38.89%) MCITP
6 7 (38.89%) VLAN
6 7 (38.89%) Android
6 7 (38.89%) Azure
6 7 (38.89%) AWS
7 4 (22.22%) Microsoft
8 3 (16.67%) Linux
8 3 (16.67%) Microsoft Office

Help Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (44.44%) SharePoint
2 7 (38.89%) Microsoft Exchange
Applications
1 3 (16.67%) Microsoft Office
Cloud Services
1 13 (72.22%) Microsoft 365
2 7 (38.89%) AWS
2 7 (38.89%) Azure
2 7 (38.89%) Entra ID
3 1 (5.56%) Rubrik
Communications & Networking
1 7 (38.89%) ADSL
1 7 (38.89%) Broadband
1 7 (38.89%) LAN
1 7 (38.89%) VLAN
1 7 (38.89%) WAN
1 7 (38.89%) Wireless
2 1 (5.56%) SAN
2 1 (5.56%) VoIP
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server Reporting Services
General
1 7 (38.89%) Social Skills
1 7 (38.89%) Telecoms
2 3 (16.67%) Analytical Skills
Operating Systems
1 15 (83.33%) Windows
2 14 (77.78%) Windows 10
3 7 (38.89%) Android
3 7 (38.89%) Apple iOS
4 3 (16.67%) Linux
5 1 (5.56%) Windows Server
Processes & Methodologies
1 10 (55.56%) Customer Service
2 7 (38.89%) Infrastructure Engineering
3 1 (5.56%) CRM
3 1 (5.56%) Data Loss Prevention
3 1 (5.56%) ERP
3 1 (5.56%) IT Strategy
Qualifications
1 7 (38.89%) CCNA
1 7 (38.89%) Cisco Certification
1 7 (38.89%) MCITP
1 7 (38.89%) Microsoft Certification
1 7 (38.89%) Network+ Certification
System Software
1 7 (38.89%) Active Directory
2 3 (16.67%) GPFS
Vendors
1 7 (38.89%) Cisco
2 4 (22.22%) Microsoft
3 1 (5.56%) Citrix