The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 770 795 747
Rank change year-on-year
+25 -48
Permanent jobs requiring a Help Desk Engineer 113 109 116
As % of all permanent IT jobs located in England 0.11% 0.098% 0.11%
As % of the Job Titles category 0.12% 0.10% 0.12%
Number of salaries quoted 100 97 108
Average salary £22,500 £23,500 £21,500
Average salary % change year-on-year
-4.25% +9.30%
90% offered a salary of more than £19,000 £19,500 £18,250
10% offered a salary of more than £28,000 £30,000 £32,500
UK excluding London average salary £22,000 £22,500 £21,500
% change year-on-year
-2.22% +4.65%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97345 105192 99426
As % of all permanent IT jobs located in England 94.69% 94.60% 94.76%
Number of salaries quoted 80380 86313 83740
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 1 May 2015.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +3 42 £22,500 +1.12% 4
London +28 33 £25,250 -2.88% 1
East of England +16 14 £22,000 - 1
South West +3 13 £22,000 -4.34% 1
East Midlands +14 6 £19,500 +11.42%
North West +5 3 £21,500 -20.37% 1
Yorkshire +6 1 £17,000 -20.93% 2
West Midlands -19 1 £21,500 -20.00% 1
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 169 (76.13%) Windows
2 130 (58.56%) Microsoft
3 116 (52.25%) Active Directory
4 102 (45.95%) MS Excel
5 95 (42.79%) MS Office
6 72 (32.43%) MS Exchange
7 70 (31.53%) Windows Server 2008
8 67 (30.18%) Windows 7
9 59 (26.58%) Windows Server 2003
10 47 (21.17%) Windows XP
10 47 (21.17%) Windows Server 2012
10 47 (21.17%) Exchange Server 2007
11 46 (20.72%) Microsoft Certification
12 45 (20.27%) MCP
13 41 (18.47%) Exchange Server 2010
14 39 (17.57%) VMware
15 37 (16.67%) Windows 8
16 33 (14.86%) Exchange Server 2003
16 33 (14.86%) Firewall
16 33 (14.86%) ITIL
16 33 (14.86%) TCP/IP
17 31 (13.96%) VMware Infrastructure
18 29 (13.06%) WAN
18 29 (13.06%) Hyper-V
19 25 (11.26%) VPN
19 25 (11.26%) DNS
20 23 (10.36%) Office 365
21 22 (9.91%) SLA
21 22 (9.91%) LAN
22 21 (9.46%) Citrix

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (32.43%) MS Exchange
2 47 (21.17%) Exchange Server 2007
3 41 (18.47%) Exchange Server 2010
4 33 (14.86%) Exchange Server 2003
5 11 (4.95%) Lync
6 10 (4.50%) Exchange Server 2013
7 9 (4.05%) SharePoint
8 3 (1.35%) SharePoint 2010
8 3 (1.35%) SharePoint 2013
9 1 (0.45%) IIS
9 1 (0.45%) IBM Notes
9 1 (0.45%) Blackberry Enterprise Server
Applications
1 102 (45.95%) MS Excel
2 95 (42.79%) MS Office
3 5 (2.25%) MS PowerPoint
4 3 (1.35%) AutoCAD
5 2 (0.90%) MS Visio
6 1 (0.45%) Acrobat
6 1 (0.45%) MS Project
6 1 (0.45%) Adobe Creative Suite
Business Applications
1 1 (0.45%) Dynamics CRM
Cloud Services
1 23 (10.36%) Office 365
2 2 (0.90%) SaaS
3 1 (0.45%) Google Apps
Communications & Networking
1 33 (14.86%) Firewall
1 33 (14.86%) TCP/IP
2 29 (13.06%) WAN
3 25 (11.26%) VPN
3 25 (11.26%) DNS
4 22 (9.91%) LAN
5 18 (8.11%) Internet
5 18 (8.11%) Wireless
6 17 (7.66%) DHCP
7 11 (4.95%) SAN
8 9 (4.05%) VoIP
9 6 (2.70%) Wi-Fi
10 5 (2.25%) iSCSI
10 5 (2.25%) VLAN
10 5 (2.25%) NetScaler
11 4 (1.80%) ADSL
11 4 (1.80%) Broadband
11 4 (1.80%) Ethernet
12 3 (1.35%) 3G
12 3 (1.35%) 4G
Database & Business Intelligence
1 10 (4.50%) SQL Server
2 1 (0.45%) SQL Server 2000
2 1 (0.45%) FileMaker
2 1 (0.45%) SQL Server 2005
2 1 (0.45%) SQL Server 2008
2 1 (0.45%) SQL Server 2012
General
1 7 (3.15%) Finance
1 7 (3.15%) Telecoms
2 3 (1.35%) Legal
2 3 (1.35%) Retail
2 3 (1.35%) French Language
2 3 (1.35%) Marketing
3 2 (0.90%) Welsh Language
3 2 (0.90%) Banking
3 2 (0.90%) Law
4 1 (0.45%) Financial Institution
4 1 (0.45%) Publishing
4 1 (0.45%) German Language
4 1 (0.45%) Italian Language
4 1 (0.45%) Japanese Language
4 1 (0.45%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.25%) HTML
2 1 (0.45%) COM
Miscellaneous
1 12 (5.41%) Blackberry
2 9 (4.05%) Analytical Skills
3 7 (3.15%) iPhone
4 5 (2.25%) Clustering
4 5 (2.25%) PDA
4 5 (2.25%) Video Conferencing
5 3 (1.35%) iPad
5 3 (1.35%) Digital Media
6 2 (0.90%) Enterprise Software
6 2 (0.90%) Graphic Design
6 2 (0.90%) Streaming Video
7 1 (0.45%) Management Information System
7 1 (0.45%) Mathematics
7 1 (0.45%) Social Media
7 1 (0.45%) New Media
Operating Systems
1 169 (76.13%) Windows
2 70 (31.53%) Windows Server 2008
3 67 (30.18%) Windows 7
4 59 (26.58%) Windows Server 2003
5 47 (21.17%) Windows XP
5 47 (21.17%) Windows Server 2012
6 37 (16.67%) Windows 8
7 15 (6.76%) Windows Vista
8 11 (4.95%) Mac OS X
9 5 (2.25%) Android
9 5 (2.25%) Windows 2000 Server
10 4 (1.80%) Apple iOS
11 3 (1.35%) Linux
12 1 (0.45%) Windows 2000
12 1 (0.45%) UNIX
12 1 (0.45%) Mac OS X Server
Processes & Methodologies
1 33 (14.86%) ITIL
2 14 (6.31%) Network Architecture
2 14 (6.31%) CRM
3 13 (5.86%) Service Management
4 8 (3.60%) Incident Management
5 6 (2.70%) ITSM
6 5 (2.25%) Time Management
6 5 (2.25%) Change Control
6 5 (2.25%) Mentoring
7 4 (1.80%) Web Development
7 4 (1.80%) Web Design
7 4 (1.80%) Risk Management
8 3 (1.35%) Service Delivery
8 3 (1.35%) Migration
8 3 (1.35%) SIEM
9 2 (0.90%) Network Management
9 2 (0.90%) Mobile Device Management
9 2 (0.90%) Kalman Filter
9 2 (0.90%) Network Monitoring
9 2 (0.90%) Product Management
Programming Languages
1 12 (5.41%) SQL
2 7 (3.15%) PowerShell
3 4 (1.80%) PHP
3 4 (1.80%) C#
4 2 (0.90%) C
4 2 (0.90%) VB
Qualifications
1 46 (20.72%) Microsoft Certification
2 45 (20.27%) MCP
3 19 (8.56%) MCSE
4 18 (8.11%) Degree
5 16 (7.21%) MCSA
6 11 (4.95%) Cisco Certification
7 10 (4.50%) CCNA
8 9 (4.05%) MCTS
9 7 (3.15%) VMware Certified Professional (VCP)
10 6 (2.70%) MCITP
10 6 (2.70%) A+ Certification
11 5 (2.25%) CCA
11 5 (2.25%) Citrix Certification
12 4 (1.80%) ITIL Certification
13 3 (1.35%) Network+ Certification
14 2 (0.90%) CCENT
15 1 (0.45%) CCNP
15 1 (0.45%) CISSP
15 1 (0.45%) HND
15 1 (0.45%) CCSA
Quality Assurance & Compliance
1 22 (9.91%) SLA
2 1 (0.45%) Sarbanes-Oxley
2 1 (0.45%) ISO/IEC 27001
System Software
1 116 (52.25%) Active Directory
2 31 (13.96%) VMware Infrastructure
3 29 (13.06%) Hyper-V
4 14 (6.31%) VMware Server
5 9 (4.05%) XenApp
6 8 (3.60%) VMware ESXi
6 8 (3.60%) Microsoft Virtual Server
7 7 (3.15%) vSphere
7 7 (3.15%) XenDesktop
8 6 (2.70%) VMware ESX
9 1 (0.45%) Terminal Server
Systems Management
1 19 (8.56%) SCCM
2 17 (7.66%) Backup Exec
3 15 (6.76%) Norton AntiVirus
4 8 (3.60%) SCOM
5 7 (3.15%) SCVMM
6 5 (2.25%) vMotion
7 4 (1.80%) Symantec Endpoint Protection
8 2 (0.90%) NetBackup
9 1 (0.45%) DameWare
9 1 (0.45%) AirWatch
Vendors
1 130 (58.56%) Microsoft
2 39 (17.57%) VMware
3 21 (9.46%) Citrix
4 20 (9.01%) Symantec
5 19 (8.56%) Apple
6 14 (6.31%) HP
7 12 (5.41%) Cisco
8 9 (4.05%) McAfee
9 8 (3.60%) Veeam
10 7 (3.15%) Websense
10 7 (3.15%) Polycom
11 6 (2.70%) Mitel
12 4 (1.80%) ServiceNow
12 4 (1.80%) Sophos
12 4 (1.80%) Avaya
13 3 (1.35%) Google
13 3 (1.35%) SolarWinds
14 2 (0.90%) Juniper
14 2 (0.90%) NetApp
14 2 (0.90%) Adobe
Milton Keynes, Buckinghamshire
Evolution Recruitment Solutions
Salary: 20k-22k + benefits
Posted: 3 days ago
Reading, Berkshire
Centric Resource
Salary: From £28,000 to £30,000 per annum + Excellent Company Benefits
Posted: 4 days ago
Manchester, Lancashire
NCC Group
Posted: 4 days ago
Essex and Hertfordshire
System Sense
Salary: Dependent on experience
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 5 days ago
South East London
Linkpoint Resources
Salary: From £32,000 to £34,000 per annum
Posted: 6 days ago
Herne Bay
Recruitment Genius
Salary: £17000 - £22000 per annum
Posted: 11 days ago
Gloucestershire
Computer Futures
Salary: £28000 - £30000 per annum + competitive
Posted: 23 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £23000 - £25000 per annum + benefits + bonus
Posted: 25 days ago