The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 758 764 789
Rank change year-on-year
+6 +25
Permanent jobs requiring a Help Desk Engineer 105 93 83
As % of all permanent IT jobs located in England 0.11% 0.095% 0.082%
As % of the Job Titles category 0.11% 0.10% 0.087%
Number of salaries quoted 95 83 75
Average salary £22,000 £23,000 £23,000
Average salary % change year-on-year
-4.34% -
90% offered a salary of more than £17,500 £19,000 £16,700
10% offered a salary of more than £28,000 £32,000 £33,500
UK excluding London average salary £22,000 £22,750 £21,500
% change year-on-year
-3.29% +5.81%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94647 92576 95847
As % of all permanent IT jobs located in England 94.87% 94.45% 94.96%
Number of salaries quoted 78762 75162 81879
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 27 February 2015.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -13 39 £22,500 -3.22% 4
London +27 34 £24,000 -14.28% 2
South West -16 9 £17,750 -22.82% 3
East of England 0 7 £24,000 +14.28% 1
West Midlands -14 7 £18,000 -18.18%
Yorkshire +2 4 £22,000 +2.32%
North West -12 3 £20,500 -2.38%
East Midlands +27 2 £18,000 +1.40% 1
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 173 (80.84%) Windows
2 127 (59.35%) Microsoft
3 111 (51.87%) Active Directory
4 102 (47.66%) MS Excel
5 94 (43.93%) MS Office
6 76 (35.51%) Windows Server 2008
7 71 (33.18%) Windows 7
8 64 (29.91%) Windows Server 2003
9 63 (29.44%) MS Exchange
10 51 (23.83%) Windows XP
10 51 (23.83%) Windows Server 2012
11 45 (21.03%) Exchange Server 2007
12 41 (19.16%) VMware
13 40 (18.69%) Microsoft Certification
14 38 (17.76%) Exchange Server 2010
15 37 (17.29%) ITIL
16 36 (16.82%) MCP
16 36 (16.82%) Windows 8
17 34 (15.89%) Firewall
18 31 (14.49%) TCP/IP
18 31 (14.49%) Exchange Server 2003
19 30 (14.02%) VMware Infrastructure
20 29 (13.55%) WAN
21 28 (13.08%) DNS
22 27 (12.62%) SLA
23 25 (11.68%) Degree
24 24 (11.21%) Service Management
24 24 (11.21%) Symantec
25 22 (10.28%) VPN
25 22 (10.28%) LAN

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 63 (29.44%) MS Exchange
2 45 (21.03%) Exchange Server 2007
3 38 (17.76%) Exchange Server 2010
4 31 (14.49%) Exchange Server 2003
5 10 (4.67%) Exchange Server 2013
6 7 (3.27%) Blackberry Enterprise Server
7 6 (2.80%) SharePoint
8 5 (2.34%) Lync
9 2 (0.93%) SharePoint 2010
9 2 (0.93%) SharePoint 2013
10 1 (0.47%) IIS
Applications
1 102 (47.66%) MS Excel
2 94 (43.93%) MS Office
3 8 (3.74%) MS PowerPoint
4 2 (0.93%) AutoCAD
4 2 (0.93%) MS Visio
5 1 (0.47%) Acrobat
5 1 (0.47%) MS Project
Business Applications
1 1 (0.47%) Dynamics CRM
Cloud Services
1 10 (4.67%) Office 365
2 2 (0.93%) SaaS
3 1 (0.47%) Google Apps
Communications & Networking
1 34 (15.89%) Firewall
2 31 (14.49%) TCP/IP
3 29 (13.55%) WAN
4 28 (13.08%) DNS
5 22 (10.28%) VPN
5 22 (10.28%) LAN
6 20 (9.35%) DHCP
7 18 (8.41%) Internet
8 15 (7.01%) Wireless
9 11 (5.14%) VoIP
10 8 (3.74%) Wi-Fi
11 7 (3.27%) SAN
11 7 (3.27%) ADSL
12 5 (2.34%) Broadband
13 4 (1.87%) Ethernet
14 3 (1.40%) PBX
14 3 (1.40%) IP Telephony
14 3 (1.40%) VLAN
14 3 (1.40%) iSCSI
14 3 (1.40%) 4G
Database & Business Intelligence
1 15 (7.01%) SQL Server
2 1 (0.47%) DB2
2 1 (0.47%) SQL Server 2000
2 1 (0.47%) FileMaker
2 1 (0.47%) SQL Server 2005
2 1 (0.47%) SQL Server 2008
2 1 (0.47%) SQL Server 2012
General
1 7 (3.27%) Telecoms
2 6 (2.80%) Finance
3 5 (2.34%) Legal
4 4 (1.87%) Retail
5 3 (1.40%) Law
6 2 (0.93%) Banking
6 2 (0.93%) Marketing
7 1 (0.47%) Electronics
Libraries, Frameworks & Software Standards
1 5 (2.34%) HTML
2 3 (1.40%) COM
Miscellaneous
1 11 (5.14%) Blackberry
2 7 (3.27%) Analytical Skills
3 4 (1.87%) Mathematics
3 4 (1.87%) iPhone
4 3 (1.40%) iPad
4 3 (1.40%) Video Conferencing
4 3 (1.40%) Client/Server
4 3 (1.40%) Clustering
4 3 (1.40%) PDA
5 2 (0.93%) Thin Client
5 2 (0.93%) Management Information System
5 2 (0.93%) Graphic Design
5 2 (0.93%) Fat Client
5 2 (0.93%) Enterprise Software
6 1 (0.47%) Kindle
6 1 (0.47%) Digital Media
6 1 (0.47%) Social Media
6 1 (0.47%) CCTV
6 1 (0.47%) SecurID
6 1 (0.47%) IPTV
Operating Systems
1 173 (80.84%) Windows
2 76 (35.51%) Windows Server 2008
3 71 (33.18%) Windows 7
4 64 (29.91%) Windows Server 2003
5 51 (23.83%) Windows XP
5 51 (23.83%) Windows Server 2012
6 36 (16.82%) Windows 8
7 17 (7.94%) Windows Vista
8 7 (3.27%) Mac OS X
9 5 (2.34%) Windows 2000 Server
10 3 (1.40%) Apple iOS
10 3 (1.40%) Linux
10 3 (1.40%) Windows 2000
10 3 (1.40%) Android
11 1 (0.47%) UNIX
11 1 (0.47%) Mac OS X Server
Processes & Methodologies
1 37 (17.29%) ITIL
2 24 (11.21%) Service Management
3 16 (7.48%) Incident Management
4 14 (6.54%) CRM
5 13 (6.07%) ITSM
6 12 (5.61%) Network Architecture
7 8 (3.74%) Change Control
8 6 (2.80%) Risk Management
8 6 (2.80%) Service Delivery
9 4 (1.87%) Web Development
9 4 (1.87%) Web Design
9 4 (1.87%) Network Monitoring
9 4 (1.87%) Kalman Filter
9 4 (1.87%) Mentoring
9 4 (1.87%) SIEM
10 3 (1.40%) Mobile Device Management
10 3 (1.40%) Asset Management
10 3 (1.40%) Disaster Recovery
11 2 (0.93%) ERP
11 2 (0.93%) Migration
Programming Languages
1 11 (5.14%) SQL
2 5 (2.34%) PowerShell
3 4 (1.87%) C#
3 4 (1.87%) PHP
4 2 (0.93%) C
4 2 (0.93%) Java
4 2 (0.93%) JavaScript
Qualifications
1 40 (18.69%) Microsoft Certification
2 36 (16.82%) MCP
3 25 (11.68%) Degree
4 18 (8.41%) MCSE
5 16 (7.48%) MCSA
6 13 (6.07%) MCITP
7 10 (4.67%) Cisco Certification
8 9 (4.21%) CCNA
9 7 (3.27%) MCTS
10 6 (2.80%) A+ Certification
11 5 (2.34%) ITIL Certification
11 5 (2.34%) HND
12 4 (1.87%) Network+ Certification
12 4 (1.87%) VMware Certified Professional (VCP)
13 3 (1.40%) CCSA
13 3 (1.40%) CCA
13 3 (1.40%) Citrix Certification
13 3 (1.40%) CISSP
14 1 (0.47%) CCNP
14 1 (0.47%) CCENT
Quality Assurance & Compliance
1 27 (12.62%) SLA
2 3 (1.40%) Sarbanes-Oxley
2 3 (1.40%) ISO/IEC 27001
3 1 (0.47%) ISO 9001
System Software
1 111 (51.87%) Active Directory
2 30 (14.02%) VMware Infrastructure
3 22 (10.28%) Hyper-V
4 12 (5.61%) VMware Server
5 7 (3.27%) XenApp
6 6 (2.80%) vSphere
7 5 (2.34%) VMware ESXi
7 5 (2.34%) Microsoft Virtual Server
7 5 (2.34%) XenDesktop
8 4 (1.87%) VMware ESX
9 1 (0.47%) VMware Workstation
9 1 (0.47%) Terminal Server
Systems Management
1 19 (8.88%) SCCM
2 17 (7.94%) Backup Exec
3 14 (6.54%) Norton AntiVirus
4 7 (3.27%) Symantec Endpoint Protection
5 6 (2.80%) SCOM
6 5 (2.34%) SCVMM
7 2 (0.93%) NetBackup
8 1 (0.47%) ARCserve
8 1 (0.47%) DameWare
8 1 (0.47%) McAfee ePO
Vendors
1 127 (59.35%) Microsoft
2 41 (19.16%) VMware
3 24 (11.21%) Symantec
4 21 (9.81%) HP
5 19 (8.88%) Cisco
6 17 (7.94%) Citrix
7 16 (7.48%) Apple
8 15 (7.01%) McAfee
9 7 (3.27%) Mitel
10 6 (2.80%) Veeam
11 5 (2.34%) Websense
12 4 (1.87%) SolarWinds
12 4 (1.87%) Avaya
13 3 (1.40%) Juniper
13 3 (1.40%) Sophos
13 3 (1.40%) SAP
13 3 (1.40%) ServiceNow
13 3 (1.40%) Bloomberg
14 2 (0.93%) NEC
14 2 (0.93%) Clearswift
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £25000 - £28000 Per Annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Mortimer Spinks
Salary: £20000 - £25000 per annum + Great package
Posted: 4 days ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 5 days ago
Gateshead
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum + Benefits
Posted: 5 days ago
Cheltenham
Pertemps ERP
Salary: Up to £30,000 + Excellent Benefits Package
Posted: 11 days ago
Derbyshire
Pro-Quest Resourcing Ltd
Salary: 28000-32000 Per Annum
Posted: 11 days ago
Surrey
Capita - ITIN
Salary: £30000 per annum + Benefits
Posted: 12 days ago
Cheltenham
Pertemps ERP
Salary: Up to £30,000 + Benefits Package
Posted: 12 days ago
East London
Our IT Department
Salary: From £20,000 to £30,000 per annum plus Overtime
Posted: 15 days ago
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: 16 days ago
Oxfordshire
Computer Futures
Salary: £24000 - £26000 per annum + competitive
Posted: 23 days ago
London
Computer Futures
Salary: £28000 - £32000 per annum + competitive
Posted: 23 days ago