The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 757 808 761
Rank change year-on-year
+51 -47
Permanent jobs requiring a Help Desk Engineer 114 109 113
As % of all permanent IT jobs located in England 0.12% 0.099% 0.11%
As % of the Job Titles category 0.12% 0.10% 0.12%
Number of salaries quoted 106 103 104
Average salary £22,500 £23,760 £21,500
Average salary % change year-on-year
-5.30% +10.51%
90% offered a salary of more than £18,500 £20,000 £18,175
10% offered a salary of more than £28,000 £30,000 £30,000
UK excluding London average salary £22,000 £22,500 £21,500
% change year-on-year
-2.22% +4.65%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93153 104532 96855
As % of all permanent IT jobs located in England 94.64% 94.61% 94.63%
Number of salaries quoted 77472 86582 81511
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 29 May 2015.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +28 48 £22,500 +2.27% 5
London +39 24 £25,500 -1.92%
East of England +33 20 £22,000 -2.22%
South West -12 11 £22,500 -5.26%
East Midlands +5 5 £19,500 +11.42% 2
North West +12 4 £18,500 -32.11% 3
Yorkshire - 2 £17,000 -
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 May 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 160 (73.39%) Windows
2 131 (60.09%) Microsoft
3 120 (55.05%) Active Directory
4 97 (44.50%) MS Excel
5 89 (40.83%) MS Office
6 67 (30.73%) MS Exchange
7 65 (29.82%) Windows Server 2008
8 60 (27.52%) Windows 7
9 50 (22.94%) Windows Server 2003
10 46 (21.10%) Microsoft Certification
11 45 (20.64%) Windows Server 2012
12 43 (19.72%) Exchange Server 2007
13 41 (18.81%) Windows XP
14 39 (17.89%) MCP
14 39 (17.89%) Exchange Server 2010
15 38 (17.43%) TCP/IP
16 34 (15.60%) Windows 8
17 32 (14.68%) Hyper-V
17 32 (14.68%) VMware
18 30 (13.76%) ITIL
19 28 (12.84%) VMware Infrastructure
19 28 (12.84%) Exchange Server 2003
19 28 (12.84%) Office 365
20 24 (11.01%) Firewall
20 24 (11.01%) DNS
21 23 (10.55%) WAN
22 21 (9.63%) VPN
22 21 (9.63%) Internet
22 21 (9.63%) Symantec
23 20 (9.17%) Wireless

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 May 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 67 (30.73%) MS Exchange
2 43 (19.72%) Exchange Server 2007
3 39 (17.89%) Exchange Server 2010
4 28 (12.84%) Exchange Server 2003
5 13 (5.96%) SharePoint
6 10 (4.59%) Lync
7 9 (4.13%) Exchange Server 2013
8 3 (1.38%) SharePoint 2010
8 3 (1.38%) SharePoint 2013
9 1 (0.46%) IBM Notes
Applications
1 97 (44.50%) MS Excel
2 89 (40.83%) MS Office
3 3 (1.38%) AutoCAD
4 2 (0.92%) MS PowerPoint
5 1 (0.46%) MS Project
5 1 (0.46%) MS Visio
5 1 (0.46%) Acrobat
5 1 (0.46%) Adobe Creative Suite
Business Applications
1 1 (0.46%) Dynamics CRM
Cloud Services
1 28 (12.84%) Office 365
2 2 (0.92%) SaaS
3 1 (0.46%) Microsoft Azure
Communications & Networking
1 38 (17.43%) TCP/IP
2 24 (11.01%) Firewall
2 24 (11.01%) DNS
3 23 (10.55%) WAN
4 21 (9.63%) VPN
4 21 (9.63%) Internet
5 20 (9.17%) Wireless
6 18 (8.26%) DHCP
7 16 (7.34%) LAN
8 10 (4.59%) SAN
8 10 (4.59%) VoIP
9 6 (2.75%) VLAN
10 5 (2.29%) NetScaler
10 5 (2.29%) iSCSI
11 4 (1.83%) Ethernet
12 3 (1.38%) 3G
12 3 (1.38%) Wi-Fi
12 3 (1.38%) 4G
12 3 (1.38%) PABX
12 3 (1.38%) Skype
Database & Business Intelligence
1 9 (4.13%) SQL Server
2 1 (0.46%) SQL Server 2012
2 1 (0.46%) SQL Server 2005
2 1 (0.46%) SQL Server 2008
General
1 9 (4.13%) Telecoms
1 9 (4.13%) Finance
2 3 (1.38%) French Language
3 2 (0.92%) Welsh Language
4 1 (0.46%) Financial Institution
4 1 (0.46%) Banking
4 1 (0.46%) Retail
4 1 (0.46%) Publishing
4 1 (0.46%) German Language
4 1 (0.46%) Italian Language
4 1 (0.46%) Japanese Language
4 1 (0.46%) Spanish Language
4 1 (0.46%) Marketing
Libraries, Frameworks & Software Standards
1 5 (2.29%) HTML
2 1 (0.46%) COM
Miscellaneous
1 11 (5.05%) Blackberry
2 10 (4.59%) Analytical Skills
3 8 (3.67%) iPhone
4 5 (2.29%) Clustering
4 5 (2.29%) Video Conferencing
4 5 (2.29%) PDA
5 4 (1.83%) iPad
6 3 (1.38%) Digital Media
6 3 (1.38%) Data Centre
7 2 (0.92%) Enterprise Software
7 2 (0.92%) Streaming Video
8 1 (0.46%) Foreign Exchange (FX)
8 1 (0.46%) Management Information System
8 1 (0.46%) Social Media
8 1 (0.46%) New Media
8 1 (0.46%) Mathematics
Operating Systems
1 160 (73.39%) Windows
2 65 (29.82%) Windows Server 2008
3 60 (27.52%) Windows 7
4 50 (22.94%) Windows Server 2003
5 45 (20.64%) Windows Server 2012
6 41 (18.81%) Windows XP
7 34 (15.60%) Windows 8
8 11 (5.05%) Windows Vista
9 8 (3.67%) Mac OS X
10 6 (2.75%) Android
11 5 (2.29%) Windows 2000 Server
12 4 (1.83%) Apple iOS
13 3 (1.38%) Linux
14 2 (0.92%) Windows 2000
15 1 (0.46%) UNIX
Processes & Methodologies
1 30 (13.76%) ITIL
2 13 (5.96%) CRM
3 10 (4.59%) Network Architecture
4 7 (3.21%) Incident Management
5 6 (2.75%) Disaster Recovery
6 5 (2.29%) Time Management
7 4 (1.83%) Web Development
7 4 (1.83%) SIEM
7 4 (1.83%) Web Design
7 4 (1.83%) Migration
7 4 (1.83%) ITSM
7 4 (1.83%) Service Management
8 3 (1.38%) Project Management
8 3 (1.38%) Mentoring
9 2 (0.92%) Product Management
9 2 (0.92%) Server Building
9 2 (0.92%) Network Monitoring
9 2 (0.92%) Service Delivery
9 2 (0.92%) ERP
10 1 (0.46%) E-Commerce
Programming Languages
1 14 (6.42%) SQL
2 11 (5.05%) PowerShell
3 6 (2.75%) VB
4 4 (1.83%) C#
4 4 (1.83%) PHP
5 2 (0.92%) C
6 1 (0.46%) Java
6 1 (0.46%) JavaScript
Qualifications
1 46 (21.10%) Microsoft Certification
2 39 (17.89%) MCP
3 20 (9.17%) MCSA
4 19 (8.72%) MCSE
4 19 (8.72%) Degree
5 15 (6.88%) Cisco Certification
5 15 (6.88%) CCNA
6 10 (4.59%) MCTS
7 9 (4.13%) MCITP
8 6 (2.75%) VMware Certified Professional (VCP)
9 5 (2.29%) CCA
9 5 (2.29%) Citrix Certification
10 4 (1.83%) A+ Certification
11 3 (1.38%) CCENT
12 2 (0.92%) ITIL Certification
13 1 (0.46%) HND
13 1 (0.46%) Network+ Certification
13 1 (0.46%) MOS
13 1 (0.46%) GNVQ
Quality Assurance & Compliance
1 19 (8.72%) SLA
System Software
1 120 (55.05%) Active Directory
2 32 (14.68%) Hyper-V
3 28 (12.84%) VMware Infrastructure
4 10 (4.59%) VMware Server
5 8 (3.67%) Microsoft Virtual Server
5 8 (3.67%) XenApp
5 8 (3.67%) VMware ESXi
6 7 (3.21%) XenDesktop
7 6 (2.75%) vSphere
8 5 (2.29%) VMware ESX
9 1 (0.46%) Terminal Server
Systems Management
1 18 (8.26%) SCCM
2 15 (6.88%) Norton AntiVirus
2 15 (6.88%) Backup Exec
3 7 (3.21%) SCOM
3 7 (3.21%) SCVMM
4 5 (2.29%) vMotion
5 4 (1.83%) Symantec Endpoint Protection
6 2 (0.92%) NetBackup
7 1 (0.46%) DameWare
7 1 (0.46%) AirWatch
Vendors
1 131 (60.09%) Microsoft
2 32 (14.68%) VMware
3 21 (9.63%) Symantec
4 20 (9.17%) Citrix
5 15 (6.88%) Apple
6 13 (5.96%) Cisco
7 11 (5.05%) HP
8 8 (3.67%) Veeam
8 8 (3.67%) McAfee
9 7 (3.21%) Websense
9 7 (3.21%) Polycom
10 5 (2.29%) Mitel
11 4 (1.83%) ServiceNow
11 4 (1.83%) Sophos
12 3 (1.38%) Avaya
13 2 (0.92%) SolarWinds
13 2 (0.92%) Google
13 2 (0.92%) BT
13 2 (0.92%) Adobe
14 1 (0.46%) Oracle
Scunthorpe, South Humberside
Senitor Associates
Salary: £20000 - £24000 per annum + Benefits + Great Company
Posted: 7 hours ago
Manchester, Lancashire
NCC Group
Posted: Yesterday
Nottingham, Nottinghamshire
Nanotek Limited
Salary: From £16,000 to £17,500 per annum
Posted: 3 days ago
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + benefits and flexi time
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Evolution Recruitment Solutions
Salary: 20k-22k + benefits
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 3 days ago
Windsor, Berkshire
Networx Recruitment
Salary: £25,000 + Benefits
Posted: 9 days ago
High Wycombe
Recruitment Genius
Salary: £20000 - £24000 per annum
Posted: 14 days ago
Surrey
Capita - ITIN
Salary: £23000 - £26000 per annum + Benefits
Posted: 16 days ago