The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 740 772 798
Rank change year-on-year
+32 +26
Permanent jobs requiring a Help Desk Engineer 110 74 77
As % of all permanent IT jobs located in England 0.11% 0.077% 0.075%
As % of the Job Titles category 0.12% 0.082% 0.078%
Number of salaries quoted 106 71 63
Average salary £22,000 £22,500 £22,500
Average salary % change year-on-year
-2.22% -
90% offered a salary of more than £17,300 £18,500 £18,150
10% offered a salary of more than £30,000 £28,000 £30,000
UK excluding London average salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 30 January 2015.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -4 44 £22,000 - 6
London +18 35 £26,750 -4.46% 3
South West -8 10 £23,500 -1.05% 1
West Midlands -8 10 £18,000 -18.18% 1
East of England -12 5 £24,500 +8.88% 1
Yorkshire - 4 £22,000 -
East Midlands +16 1 £18,000 -1.36%
North West -18 1 - - 1
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 164 (78.85%) Windows
2 118 (56.73%) Microsoft
3 102 (49.04%) Active Directory
4 93 (44.71%) MS Excel
5 82 (39.42%) MS Office
6 69 (33.17%) Windows Server 2008
7 64 (30.77%) Windows 7
8 63 (30.29%) Windows Server 2003
9 56 (26.92%) MS Exchange
10 49 (23.56%) Windows Server 2012
11 47 (22.60%) Windows XP
12 40 (19.23%) ITIL
13 39 (18.75%) VMware
14 36 (17.31%) Exchange Server 2007
15 35 (16.83%) Microsoft Certification
16 34 (16.35%) Windows 8
17 32 (15.38%) Firewall
18 30 (14.42%) Exchange Server 2010
19 28 (13.46%) VMware Infrastructure
19 28 (13.46%) SLA
20 27 (12.98%) TCP/IP
20 27 (12.98%) MCP
21 26 (12.50%) Exchange Server 2003
21 26 (12.50%) Degree
22 25 (12.02%) DNS
23 24 (11.54%) Service Management
23 24 (11.54%) WAN
24 20 (9.62%) SQL Server
24 20 (9.62%) Symantec
25 19 (9.13%) LAN

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 56 (26.92%) MS Exchange
2 36 (17.31%) Exchange Server 2007
3 30 (14.42%) Exchange Server 2010
4 26 (12.50%) Exchange Server 2003
5 9 (4.33%) Exchange Server 2013
6 7 (3.37%) Blackberry Enterprise Server
7 5 (2.40%) SharePoint
8 4 (1.92%) Lync
9 2 (0.96%) SharePoint 2010
9 2 (0.96%) SharePoint 2013
10 1 (0.48%) IIS
Applications
1 93 (44.71%) MS Excel
2 82 (39.42%) MS Office
3 8 (3.85%) MS PowerPoint
4 2 (0.96%) MS Visio
4 2 (0.96%) AutoCAD
5 1 (0.48%) Acrobat
5 1 (0.48%) MS Project
Business Applications
1 2 (0.96%) SAP Oil and Gas
2 1 (0.48%) Dynamics CRM
Cloud Services
1 7 (3.37%) Office 365
2 2 (0.96%) Google Apps
Communications & Networking
1 32 (15.38%) Firewall
2 27 (12.98%) TCP/IP
3 25 (12.02%) DNS
4 24 (11.54%) WAN
5 19 (9.13%) LAN
5 19 (9.13%) VPN
5 19 (9.13%) DHCP
6 15 (7.21%) Internet
7 12 (5.77%) Wireless
8 9 (4.33%) VoIP
9 8 (3.85%) Wi-Fi
10 7 (3.37%) ADSL
11 5 (2.40%) Broadband
11 5 (2.40%) SAN
12 4 (1.92%) Ethernet
12 4 (1.92%) PBX
13 3 (1.44%) SSL
13 3 (1.44%) 4G
14 2 (0.96%) NAS
14 2 (0.96%) Asterisk PBX
Database & Business Intelligence
1 20 (9.62%) SQL Server
2 2 (0.96%) SQL Server 2000
3 1 (0.48%) FileMaker
3 1 (0.48%) DB2
3 1 (0.48%) SQL Server 2005
3 1 (0.48%) SQL Server 2012
3 1 (0.48%) SQL Server 2008
General
1 9 (4.33%) Telecoms
2 8 (3.85%) Finance
3 7 (3.37%) Legal
4 4 (1.92%) Marketing
5 3 (1.44%) Electronics
5 3 (1.44%) Law
5 3 (1.44%) Retail
6 2 (0.96%) Banking
6 2 (0.96%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (2.40%) HTML
2 4 (1.92%) COM
Miscellaneous
1 11 (5.29%) Blackberry
2 7 (3.37%) Analytical Skills
3 5 (2.40%) Client/Server
3 5 (2.40%) Mathematics
4 2 (0.96%) iPhone
4 2 (0.96%) Fat Client
4 2 (0.96%) Graphic Design
4 2 (0.96%) DTV
4 2 (0.96%) Thin Client
4 2 (0.96%) Management Information System
5 1 (0.48%) User Experience
5 1 (0.48%) Clustering
5 1 (0.48%) SecurID
5 1 (0.48%) IPTV
5 1 (0.48%) PDA
5 1 (0.48%) CCTV
5 1 (0.48%) Video Conferencing
5 1 (0.48%) Kindle
Operating Systems
1 164 (78.85%) Windows
2 69 (33.17%) Windows Server 2008
3 64 (30.77%) Windows 7
4 63 (30.29%) Windows Server 2003
5 49 (23.56%) Windows Server 2012
6 47 (22.60%) Windows XP
7 34 (16.35%) Windows 8
8 18 (8.65%) Windows Vista
9 5 (2.40%) Mac OS X
9 5 (2.40%) Windows 2000
9 5 (2.40%) Windows 2000 Server
10 4 (1.92%) Linux
11 3 (1.44%) Android
12 1 (0.48%) SUSE
12 1 (0.48%) Debian
12 1 (0.48%) Ubuntu
12 1 (0.48%) Mac OS X Server
12 1 (0.48%) Apple iOS
12 1 (0.48%) Mac OS
12 1 (0.48%) CentOS
Processes & Methodologies
1 40 (19.23%) ITIL
2 24 (11.54%) Service Management
3 19 (9.13%) Incident Management
4 15 (7.21%) ITSM
5 12 (5.77%) CRM
6 9 (4.33%) Network Architecture
7 7 (3.37%) Service Delivery
7 7 (3.37%) Change Control
8 6 (2.88%) Risk Management
9 5 (2.40%) Disaster Recovery
10 4 (1.92%) SIEM
10 4 (1.92%) Web Development
10 4 (1.92%) Web Design
10 4 (1.92%) Network Monitoring
10 4 (1.92%) Kalman Filter
10 4 (1.92%) Mentoring
11 3 (1.44%) Asset Management
11 3 (1.44%) Mobile Device Management
12 2 (0.96%) Digital Marketing
12 2 (0.96%) Service Desk Management
Programming Languages
1 9 (4.33%) SQL
2 5 (2.40%) PowerShell
3 4 (1.92%) Java
3 4 (1.92%) JavaScript
3 4 (1.92%) PHP
3 4 (1.92%) C#
4 2 (0.96%) C
Qualifications
1 35 (16.83%) Microsoft Certification
2 27 (12.98%) MCP
3 26 (12.50%) Degree
4 18 (8.65%) MCSE
5 12 (5.77%) MCITP
6 11 (5.29%) MCSA
7 10 (4.81%) Cisco Certification
8 9 (4.33%) CCNA
9 8 (3.85%) ITIL Certification
10 6 (2.88%) HND
11 4 (1.92%) Network+ Certification
11 4 (1.92%) A+ Certification
12 3 (1.44%) CISSP
12 3 (1.44%) CCSA
12 3 (1.44%) MCTS
12 3 (1.44%) VMware Certified Professional (VCP)
13 2 (0.96%) SC Cleared
13 2 (0.96%) Security Cleared
13 2 (0.96%) ITIL Foundation Certificate
14 1 (0.48%) CCNP
Quality Assurance & Compliance
1 28 (13.46%) SLA
2 3 (1.44%) Sarbanes-Oxley
2 3 (1.44%) ISO/IEC 27001
3 1 (0.48%) ISO 9001
System Software
1 102 (49.04%) Active Directory
2 28 (13.46%) VMware Infrastructure
3 19 (9.13%) Hyper-V
4 9 (4.33%) VMware Server
5 5 (2.40%) vSphere
5 5 (2.40%) XenApp
6 3 (1.44%) VMware ESX
6 3 (1.44%) Microsoft Virtual Server
6 3 (1.44%) VMware ESXi
6 3 (1.44%) XenDesktop
7 2 (0.96%) XenServer
8 1 (0.48%) Terminal Server
8 1 (0.48%) VMware Workstation
Systems Management
1 15 (7.21%) Backup Exec
2 13 (6.25%) SCCM
3 11 (5.29%) Norton AntiVirus
4 7 (3.37%) Symantec Endpoint Protection
5 6 (2.88%) SCOM
6 3 (1.44%) SCVMM
7 2 (0.96%) Nagios
7 2 (0.96%) ARCserve
8 1 (0.48%) NetBackup
8 1 (0.48%) McAfee ePO
Vendors
1 118 (56.73%) Microsoft
2 39 (18.75%) VMware
3 20 (9.62%) Symantec
4 19 (9.13%) HP
5 18 (8.65%) Citrix
5 18 (8.65%) Cisco
6 14 (6.73%) McAfee
7 10 (4.81%) Apple
8 7 (3.37%) SAP
8 7 (3.37%) Mitel
9 6 (2.88%) SolarWinds
10 4 (1.92%) Veeam
10 4 (1.92%) Avaya
10 4 (1.92%) Juniper
10 4 (1.92%) Oracle
11 3 (1.44%) Bloomberg
11 3 (1.44%) Websense
11 3 (1.44%) Sophos
12 2 (0.96%) MobileIron
12 2 (0.96%) Google
Midlands
EMBS- People Transfer
Salary: To £18k Dependent on Experience
Posted: 3 days ago
Oxfordshire
Computer Futures
Salary: £24000 - £26000 per annum + competitive
Posted: 4 days ago
Manchester, Lancashire
General Medical Council
Salary: From £24,197 to £31,672 per annum & benefits
Posted: 4 days ago
London
Computer Futures
Salary: £30000 - £31000 per annum + good benefits
Posted: 5 days ago
Bristol
Computer Futures
Salary: £18000 - £22000 per annum + competitive
Posted: 5 days ago
Leatherhead
People Source
Salary: £20000 - £22000 per annum + Benefits
Posted: 6 days ago
Surrey
Capita - ITIN
Salary: £25000 - £30000 per annum + Benefits
Posted: 9 days ago
Reigate
Capita - ITIN
Salary: £20000 - £26000 per annum + Benefits
Posted: 9 days ago
London, Edgware, Harrow, Barnet, Wembley, United...
XIST4 IT LIMITED
Salary: £25-27,000 + Bens
Posted: 12 days ago
Thatcham
Recruitment Revolution Limited
Salary: £21,000 - £26,000
Posted: 12 days ago
Bromsgrove
Recruitment Genius
Salary: £16500 - £22500 per annum
Posted: 18 days ago
Hatfield, Hertfordshire
Ocado
Salary: £Competitive plus benefits
Posted: 18 days ago
Camberley
Lewis Paige
Salary: £22000 - £25000 per annum
Posted: 26 days ago