The statistics below represent IT jobs advertised across the England region that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Help Desk Engineer
UK / England
Rank 762 831 787
Rank change year-on-year
+69 -44
Permanent jobs requiring a Help Desk Engineer 56 92 140
As % of all permanent IT jobs located in England 0.072% 0.096% 0.14%
As % of the Job Titles category 0.074% 0.100% 0.15%
Number of salaries quoted 55 84 130
Median salary £22,500 £24,000 £23,000
Median salary % change year-on-year
-6.25% +4.34%
90% offered a salary of more than £19,000 £18,250 £18,000
10% offered a salary of more than £28,300 £35,000 £30,300
UK excluding London median salary £22,500 £22,500 £22,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75309 92135 95896
As % of all permanent IT jobs located in England 96.34% 96.50% 96.70%
Number of salaries quoted 62944 78123 79993
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 19 February 2017.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +64 24 £23,000 - 5
East of England +20 12 £24,000 +6.66% 2
London +40 11 £25,000 -16.66% 2
North West -8 5 £19,500 -13.33% 2
South West +17 2 £19,000 +13.43%
Yorkshire +30 1 £20,500 -3.52% 1
West Midlands +28 1 £25,000 -
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 19 February 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Engineer in the job title.

1 105 (84.00%) Windows
2 73 (58.40%) Microsoft
3 67 (53.60%) Active Directory
4 44 (35.20%) Windows Server
5 43 (34.40%) MS Office
6 41 (32.80%) MS Excel
7 32 (25.60%) Windows 7
8 31 (24.80%) MS Exchange
9 29 (23.20%) SLA
10 28 (22.40%) Windows Server 2008
10 28 (22.40%) Office 365
11 27 (21.60%) Windows 8
12 24 (19.20%) ITIL
13 22 (17.60%) WAN
14 21 (16.80%) DNS
14 21 (16.80%) Microsoft Certification
14 21 (16.80%) Firewall
14 21 (16.80%) Telecoms
15 20 (16.00%) Windows Server 2012
16 19 (15.20%) TCP/IP
17 17 (13.60%) Exchange Server 2010
17 17 (13.60%) LAN
18 16 (12.80%) Finance
18 16 (12.80%) DHCP
18 16 (12.80%) Linux
19 15 (12.00%) Windows 10
19 15 (12.00%) SQL
19 15 (12.00%) MCSE
19 15 (12.00%) Cisco
20 14 (11.20%) MCP

Help Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (24.80%) MS Exchange
2 17 (13.60%) Exchange Server 2010
3 12 (9.60%) Exchange Server 2013
4 10 (8.00%) SharePoint
5 6 (4.80%) Exchange Server 2003
6 5 (4.00%) Exchange Server 2007
7 3 (2.40%) IBM Notes
7 3 (2.40%) SharePoint 2013
7 3 (2.40%) Skype for Business
8 2 (1.60%) IBM Domino
9 1 (0.80%) Blackberry Enterprise Server
9 1 (0.80%) SharePoint 2010
Applications
1 43 (34.40%) MS Office
2 41 (32.80%) MS Excel
3 3 (2.40%) MS PowerPoint
4 2 (1.60%) MS Visio
Business Applications
1 8 (6.40%) SAP Oil and Gas
2 1 (0.80%) Dynamics CRM
Cloud Services
1 28 (22.40%) Office 365
2 8 (6.40%) Microsoft Azure
3 6 (4.80%) Cloud Computing
4 3 (2.40%) Amazon AWS
5 2 (1.60%) Adobe Creative Cloud
5 2 (1.60%) G Suite
6 1 (0.80%) Azure Active Directory
Communications & Networking
1 22 (17.60%) WAN
2 21 (16.80%) DNS
2 21 (16.80%) Firewall
3 19 (15.20%) TCP/IP
4 17 (13.60%) LAN
5 16 (12.80%) DHCP
6 11 (8.80%) VPN
7 7 (5.60%) VoIP
8 6 (4.80%) Internet
8 6 (4.80%) SSL
9 5 (4.00%) Wireless
10 3 (2.40%) PBX
11 2 (1.60%) Cisco IOS
12 1 (0.80%) Kerberos
12 1 (0.80%) MPLS
12 1 (0.80%) NetScaler
12 1 (0.80%) Network Security
12 1 (0.80%) Remote Desktop
12 1 (0.80%) VLAN
12 1 (0.80%) Wi-Fi
Database & Business Intelligence
1 8 (6.40%) SQL Server
2 3 (2.40%) SQL Server 2005
2 3 (2.40%) SQL Server 2008
3 2 (1.60%) Big Data
Development Applications
1 6 (4.80%) JIRA
2 2 (1.60%) Visual Studio
General
1 21 (16.80%) Telecoms
2 16 (12.80%) Finance
3 11 (8.80%) Manufacturing
4 10 (8.00%) Marketing
5 8 (6.40%) Electronics
6 1 (0.80%) Back Office
6 1 (0.80%) Banking
6 1 (0.80%) French Language
6 1 (0.80%) German Language
6 1 (0.80%) Law
6 1 (0.80%) Legal
6 1 (0.80%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.40%) Web Services
2 1 (0.80%) .NET
2 1 (0.80%) HTML
Miscellaneous
1 12 (9.60%) Blackberry
2 7 (5.60%) Analytical Skills
2 7 (5.60%) Driving Licence
3 4 (3.20%) iPhone
4 3 (2.40%) Data Centre
4 3 (2.40%) iPad
4 3 (2.40%) Mathematics
4 3 (2.40%) Video Conferencing
5 2 (1.60%) CMDB
5 2 (1.60%) Hedge funds
5 2 (1.60%) Internet of Things
6 1 (0.80%) CCTV
6 1 (0.80%) Computer Science
6 1 (0.80%) EPoS
6 1 (0.80%) Management Information System
6 1 (0.80%) Mobile Computing
6 1 (0.80%) PKI
6 1 (0.80%) Replication
Operating Systems
1 105 (84.00%) Windows
2 44 (35.20%) Windows Server
3 32 (25.60%) Windows 7
4 28 (22.40%) Windows Server 2008
5 27 (21.60%) Windows 8
6 20 (16.00%) Windows Server 2012
7 16 (12.80%) Linux
8 15 (12.00%) Windows 10
9 12 (9.60%) Windows XP
10 11 (8.80%) Windows Server 2003
11 8 (6.40%) Mac OS X
12 7 (5.60%) Unix
13 3 (2.40%) Windows Phone
14 1 (0.80%) Android
14 1 (0.80%) Apple iOS
14 1 (0.80%) Mac OS
Processes & Methodologies
1 24 (19.20%) ITIL
2 8 (6.40%) Business Intelligence
2 8 (6.40%) Digital Marketing
2 8 (6.40%) Programme Management
3 6 (4.80%) ITSM
3 6 (4.80%) Project Management
4 4 (3.20%) CRM
4 4 (3.20%) Migration
4 4 (3.20%) Problem Management
4 4 (3.20%) Validation
4 4 (3.20%) WFM
5 3 (2.40%) Data Protection
5 3 (2.40%) Knowledge Management
5 3 (2.40%) Mobile Device Management
5 3 (2.40%) Time Management
6 2 (1.60%) Agile Software Development
6 2 (1.60%) Kalman Filter
6 2 (1.60%) Mentoring
6 2 (1.60%) Network Management
6 2 (1.60%) Service Delivery
Programming Languages
1 15 (12.00%) SQL
2 2 (1.60%) C
3 1 (0.80%) JavaScript
Qualifications
1 21 (16.80%) Microsoft Certification
2 15 (12.00%) MCSE
3 14 (11.20%) MCP
4 6 (4.80%) Degree
4 6 (4.80%) MCSA
5 5 (4.00%) A+ Certification
5 5 (4.00%) MCTS
6 4 (3.20%) CCNA
6 4 (3.20%) Cisco Certification
6 4 (3.20%) SC Cleared
6 4 (3.20%) Security Cleared
7 2 (1.60%) Network+ Certification
8 1 (0.80%) ACSP
8 1 (0.80%) HNC
Quality Assurance & Compliance
1 29 (23.20%) SLA
2 2 (1.60%) COBIT
System Software
1 67 (53.60%) Active Directory
2 11 (8.80%) VMware Infrastructure
3 9 (7.20%) Hyper-V
4 1 (0.80%) vSphere
4 1 (0.80%) XenApp
4 1 (0.80%) XenDesktop
Systems Management
1 8 (6.40%) Backup Exec
2 4 (3.20%) SCCM
3 2 (1.60%) Jamf Pro
4 1 (0.80%) Microsoft Data Protection Manager
4 1 (0.80%) SCOM
4 1 (0.80%) XenMobile
Vendors
1 73 (58.40%) Microsoft
2 15 (12.00%) Cisco
3 13 (10.40%) VMware
4 12 (9.60%) Apple
4 12 (9.60%) Citrix
5 11 (8.80%) HP
6 10 (8.00%) Dell
7 8 (6.40%) SAP
8 5 (4.00%) SonicWALL
8 5 (4.00%) Symantec
9 3 (2.40%) IBM
9 3 (2.40%) Kaspersky
9 3 (2.40%) Lotus
9 3 (2.40%) Veeam
9 3 (2.40%) Xerox
10 2 (1.60%) Adobe
10 2 (1.60%) Google
10 2 (1.60%) NetApp
10 2 (1.60%) Sage
10 2 (1.60%) ServiceNow
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