The statistics below represent IT jobs advertised across the England region that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 826 777 833
Rank change year-on-year
-49 +56
Permanent jobs requiring a Help Desk Engineer 69 171 140
As % of all permanent IT jobs located in England 0.076% 0.17% 0.12%
As % of the Job Titles category 0.079% 0.17% 0.13%
Number of salaries quoted 67 154 133
Median salary £24,000 £23,000 £23,760
Median salary % change year-on-year
+4.34% -3.19%
90% offered a salary of more than £19,300 £18,500 £19,000
10% offered a salary of more than £35,000 £30,000 £30,000
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87554 99617 109098
As % of all permanent IT jobs located in England 96.39% 96.53% 96.51%
Number of salaries quoted 74678 83101 90011
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 25 June 2016.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +14 36 £28,000 +18.74% 2
East of England +25 12 £22,500 - 2
London +14 9 £31,500 +28.57% 3
East Midlands +9 4 £20,000 +2.56% 1
Yorkshire +21 3 £24,000 +41.17% 1
North East - 3 £27,500 -
South West +2 2 £26,000 +18.18% 3
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 June 2016, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Engineer in the job title.

1 114 (66.67%) Windows
2 91 (53.22%) Microsoft
3 89 (52.05%) Active Directory
4 66 (38.60%) MS Excel
5 52 (30.41%) Windows 7
6 49 (28.65%) DNS
7 47 (27.49%) TCP/IP
8 43 (25.15%) Citrix
9 41 (23.98%) MS Office
10 39 (22.81%) DHCP
11 37 (21.64%) VMware
11 37 (21.64%) ITIL
11 37 (21.64%) WAN
12 32 (18.71%) VMware Infrastructure
13 31 (18.13%) Firewall
13 31 (18.13%) MS Exchange
13 31 (18.13%) Windows Server
14 30 (17.54%) LAN
14 30 (17.54%) Windows Server 2008
14 30 (17.54%) Degree
15 27 (15.79%) SCCM
16 22 (12.87%) SLA
17 21 (12.28%) XenApp
17 21 (12.28%) Windows Server 2012
18 20 (11.70%) Office 365
18 20 (11.70%) Cisco
18 20 (11.70%) Microsoft Certification
18 20 (11.70%) VoIP
19 19 (11.11%) SharePoint
19 19 (11.11%) HP

Help Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (18.13%) MS Exchange
2 19 (11.11%) SharePoint
3 12 (7.02%) Skype for Business
4 11 (6.43%) Exchange Server 2010
5 9 (5.26%) Exchange Server 2007
6 6 (3.51%) Exchange Server 2003
7 3 (1.75%) Blackberry Enterprise Server
7 3 (1.75%) Exchange Server 2013
7 3 (1.75%) IBM Notes
8 1 (0.58%) IIS
Applications
1 66 (38.60%) MS Excel
2 41 (23.98%) MS Office
3 6 (3.51%) MS PowerPoint
4 2 (1.17%) InfoPath
5 1 (0.58%) MS Visio
Business Applications
1 3 (1.75%) Dynamics CRM
2 2 (1.17%) Oracle Applications
Cloud Services
1 20 (11.70%) Office 365
2 5 (2.92%) Amazon AWS
3 4 (2.34%) Cloud Computing
4 2 (1.17%) Dropbox
5 1 (0.58%) Microsoft Azure
Communications & Networking
1 49 (28.65%) DNS
2 47 (27.49%) TCP/IP
3 39 (22.81%) DHCP
4 37 (21.64%) WAN
5 31 (18.13%) Firewall
6 30 (17.54%) LAN
7 20 (11.70%) VoIP
8 8 (4.68%) Cisco ASA
8 8 (4.68%) FWSM
8 8 (4.68%) SSL
8 8 (4.68%) VPN
9 5 (2.92%) ADSL
10 4 (2.34%) Wireless
11 3 (1.75%) Broadband
11 3 (1.75%) Internet
11 3 (1.75%) Wi-Fi
12 2 (1.17%) HTTP
12 2 (1.17%) NAS
12 2 (1.17%) SAN
12 2 (1.17%) SMTP
Database & Business Intelligence
1 8 (4.68%) SQL Server
2 2 (1.17%) Ingres
2 2 (1.17%) RDBMS
2 2 (1.17%) Relational Database
3 1 (0.58%) SQL Server 2008
General
1 14 (8.19%) Finance
2 13 (7.60%) Telecoms
3 11 (6.43%) Banking
4 4 (2.34%) Front Office
5 2 (1.17%) Legal
5 2 (1.17%) Local Government
6 1 (0.58%) French Language
6 1 (0.58%) Law
6 1 (0.58%) Retail
Libraries, Frameworks & Software Standards
1 4 (2.34%) Web Services
2 2 (1.17%) .NET
Miscellaneous
1 17 (9.94%) Blackberry
2 15 (8.77%) Computer Science
3 12 (7.02%) Fat Client
3 12 (7.02%) Thin Client
4 11 (6.43%) Analytical Skills
5 7 (4.09%) Driving Licence
5 7 (4.09%) iPhone
6 4 (2.34%) Hedge funds
6 4 (2.34%) Video Conferencing
7 3 (1.75%) CMDB
8 2 (1.17%) Client/Server
8 2 (1.17%) EqualLogic
9 1 (0.58%) CCTV
9 1 (0.58%) Data Centre
9 1 (0.58%) iPad
9 1 (0.58%) PDA
Operating Systems
1 114 (66.67%) Windows
2 52 (30.41%) Windows 7
3 31 (18.13%) Windows Server
4 30 (17.54%) Windows Server 2008
5 21 (12.28%) Windows Server 2012
6 18 (10.53%) Windows XP
7 16 (9.36%) Windows Server 2003
8 13 (7.60%) Windows 8
9 10 (5.85%) Android
9 10 (5.85%) Windows Vista
10 9 (5.26%) Windows 10
11 7 (4.09%) Linux
11 7 (4.09%) Mac OS X
12 6 (3.51%) Apple iOS
13 2 (1.17%) Unix
14 1 (0.58%) Mac OS
14 1 (0.58%) Red Hat Enterprise Linux
Processes & Methodologies
1 37 (21.64%) ITIL
2 12 (7.02%) Business Intelligence
3 8 (4.68%) ITIL V3
3 8 (4.68%) Network Monitoring
4 7 (4.09%) Mobile Device Management
5 6 (3.51%) CRM
5 6 (3.51%) Project Planning
6 4 (2.34%) Mentoring
6 4 (2.34%) Migration
7 3 (1.75%) Agile Software Development
7 3 (1.75%) Asset Management
7 3 (1.75%) Web Development
8 2 (1.17%) Business Continuity
8 2 (1.17%) Configuration Management
8 2 (1.17%) Data Protection
8 2 (1.17%) Disaster Recovery
8 2 (1.17%) High Availability
8 2 (1.17%) Incident Management
8 2 (1.17%) ITSM
8 2 (1.17%) Root Cause Analysis
Programming Languages
1 13 (7.60%) SQL
2 8 (4.68%) C
3 4 (2.34%) Java
4 3 (1.75%) VB
Qualifications
1 30 (17.54%) Degree
2 20 (11.70%) Microsoft Certification
3 18 (10.53%) CCNA
3 18 (10.53%) Cisco Certification
4 13 (7.60%) MCSE
5 11 (6.43%) Citrix Certification
6 10 (5.85%) MCSA
6 10 (5.85%) Network+ Certification
7 9 (5.26%) MOS
8 5 (2.92%) MCP
9 4 (2.34%) MCITP
10 3 (1.75%) JNCIS
10 3 (1.75%) MCTS
11 2 (1.17%) A+ Certification
11 2 (1.17%) DBS Check
11 2 (1.17%) GNVQ
11 2 (1.17%) HNC
11 2 (1.17%) HND
11 2 (1.17%) ITIL Certification
12 1 (0.58%) SC Cleared
Quality Assurance & Compliance
1 22 (12.87%) SLA
2 1 (0.58%) QA
System Software
1 89 (52.05%) Active Directory
2 32 (18.71%) VMware Infrastructure
3 21 (12.28%) XenApp
4 18 (10.53%) Hyper-V
5 8 (4.68%) Firmware
6 7 (4.09%) XenDesktop
7 6 (3.51%) Citrix Presentation Server
8 4 (2.34%) vSphere
9 2 (1.17%) Terminal Services
9 2 (1.17%) VMware ESX
9 2 (1.17%) VMware ESXi
10 1 (0.58%) Microsoft App-V
Systems Management
1 27 (15.79%) SCCM
2 9 (5.26%) Backup Exec
3 4 (2.34%) Microsoft Intune
4 2 (1.17%) Microsoft Data Protection Manager
4 2 (1.17%) SCOM
5 1 (0.58%) SCSM
5 1 (0.58%) SCVMM
5 1 (0.58%) ThinApp
Vendors
1 91 (53.22%) Microsoft
2 43 (25.15%) Citrix
3 37 (21.64%) VMware
4 20 (11.70%) Cisco
5 19 (11.11%) HP
6 13 (7.60%) Dell
6 13 (7.60%) Juniper
7 11 (6.43%) Symantec
8 10 (5.85%) SonicWALL
9 9 (5.26%) SolarWinds
10 8 (4.68%) CheckPoint
10 8 (4.68%) Extreme Networks
10 8 (4.68%) F5
10 8 (4.68%) Palo Alto
11 5 (2.92%) Bloomberg
11 5 (2.92%) Reuters
12 4 (2.34%) Apple
13 3 (1.75%) IBM
14 2 (1.17%) Acronis
14 2 (1.17%) Oracle
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