The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 801 785 810
Rank change year-on-year
-16 +25
Permanent jobs requiring a Help Desk Engineer 97 140 107
As % of all permanent IT jobs located in England 0.10% 0.14% 0.11%
As % of the Job Titles category 0.11% 0.15% 0.11%
Number of salaries quoted 88 131 100
Average salary £23,500 £22,750 £22,500
Average salary % change year-on-year
+3.29% +1.11%
90% offered a salary of more than £18,500 £18,000 £19,000
10% offered a salary of more than £35,000 £30,500 £28,000
UK excluding London average salary £22,500 £22,500 £22,500
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90807 95908 94217
As % of all permanent IT jobs located in England 96.14% 96.48% 96.30%
Number of salaries quoted 77011 80194 76700
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 9 February 2016.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -17 31 £23,000 -1.07% 5
London -10 30 £29,500 +18.00% 5
East of England +9 17 £22,500 +4.65% 5
East Midlands +5 5 £18,000 -4.00%
South West -10 5 £17,000 -27.65% 1
North West +27 4 £22,750 +19.73%
West Midlands -12 4 - - 1
Yorkshire +17 2 £20,500 -6.81% 3
North East - 1 £27,500 -
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 159 (68.53%) Windows
2 127 (54.74%) Active Directory
3 126 (54.31%) Microsoft
4 69 (29.74%) MS Excel
5 66 (28.45%) MS Exchange
6 64 (27.59%) Windows 7
7 60 (25.86%) Windows Server
8 52 (22.41%) MS Office
8 52 (22.41%) Windows Server 2008
9 50 (21.55%) Office 365
9 50 (21.55%) VMware
10 47 (20.26%) TCP/IP
11 46 (19.83%) Microsoft Certification
12 44 (18.97%) Firewall
13 42 (18.10%) Windows Server 2012
14 41 (17.67%) ITIL
15 39 (16.81%) DNS
15 39 (16.81%) Cisco
15 39 (16.81%) VMware Infrastructure
16 37 (15.95%) Degree
16 37 (15.95%) Citrix
17 36 (15.52%) Windows 8
18 31 (13.36%) SLA
19 29 (12.50%) DHCP
19 29 (12.50%) Hyper-V
20 26 (11.21%) WAN
21 25 (10.78%) LAN
21 25 (10.78%) VPN
22 23 (9.91%) Cisco Certification
22 23 (9.91%) Windows XP

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (28.45%) MS Exchange
2 15 (6.47%) Exchange Server 2010
2 15 (6.47%) SharePoint
3 12 (5.17%) Skype for Business
4 10 (4.31%) Blackberry Enterprise Server
5 7 (3.02%) Exchange Server 2007
6 6 (2.59%) Exchange Server 2013
7 5 (2.16%) Exchange Server 2003
8 3 (1.29%) SharePoint 2010
9 2 (0.86%) IIS
9 2 (0.86%) SharePoint Server
10 1 (0.43%) IBM Notes
Applications
1 69 (29.74%) MS Excel
2 52 (22.41%) MS Office
3 5 (2.16%) MS Visio
4 1 (0.43%) MS PowerPoint
Business Applications
1 7 (3.02%) Dynamics CRM
Cloud Services
1 50 (21.55%) Office 365
2 12 (5.17%) Google Apps
3 4 (1.72%) Amazon AWS
3 4 (1.72%) Amazon S3
3 4 (1.72%) Microsoft Azure
4 3 (1.29%) Dropbox
5 2 (0.86%) Mimecast
6 1 (0.43%) Cloud Computing
Communications & Networking
1 47 (20.26%) TCP/IP
2 44 (18.97%) Firewall
3 39 (16.81%) DNS
4 29 (12.50%) DHCP
5 26 (11.21%) WAN
6 25 (10.78%) LAN
6 25 (10.78%) VPN
7 12 (5.17%) VoIP
7 12 (5.17%) Wireless
8 9 (3.88%) Wi-Fi
9 6 (2.59%) Internet
9 6 (2.59%) Network Security
9 6 (2.59%) Remote Desktop
9 6 (2.59%) SAN
10 5 (2.16%) IP Telephony
10 5 (2.16%) WebEx
11 4 (1.72%) NAS
11 4 (1.72%) Structured Cabling
12 3 (1.29%) Broadband
13 2 (0.86%) IPv4
Database & Business Intelligence
1 14 (6.03%) SQL Server
2 3 (1.29%) SQL Server Integration Services
3 1 (0.43%) SQL Server 2008
General
1 21 (9.05%) Finance
2 15 (6.47%) Telecoms
3 13 (5.60%) Banking
4 12 (5.17%) Retail
5 5 (2.16%) Legal
6 4 (1.72%) Front Office
6 4 (1.72%) Law
7 3 (1.29%) Advertising
8 2 (0.86%) French Language
8 2 (0.86%) German Language
9 1 (0.43%) Aerospace
9 1 (0.43%) Games
Libraries, Frameworks & Software Standards
1 4 (1.72%) .NET
2 1 (0.43%) X-Windows
Miscellaneous
1 22 (9.48%) Blackberry
2 21 (9.05%) Driving Licence
3 18 (7.76%) Computer Science
4 10 (4.31%) Video Conferencing
5 9 (3.88%) Analytical Skills
5 9 (3.88%) Data Centre
6 6 (2.59%) iPhone
7 5 (2.16%) Fat Client
7 5 (2.16%) Thin Client
8 4 (1.72%) Hedge funds
8 4 (1.72%) iPad
8 4 (1.72%) IPTV
9 3 (1.29%) CMDB
9 3 (1.29%) User Experience
9 3 (1.29%) Xbox
10 2 (0.86%) Social Media
11 1 (0.43%) EqualLogic
11 1 (0.43%) Hybrid Cloud
11 1 (0.43%) Management Information System
11 1 (0.43%) Mathematics
Operating Systems
1 159 (68.53%) Windows
2 64 (27.59%) Windows 7
3 60 (25.86%) Windows Server
4 52 (22.41%) Windows Server 2008
5 42 (18.10%) Windows Server 2012
6 36 (15.52%) Windows 8
7 23 (9.91%) Windows Server 2003
7 23 (9.91%) Windows XP
8 16 (6.90%) Mac OS X
9 11 (4.74%) Android
10 8 (3.45%) Apple iOS
11 6 (2.59%) Linux
12 5 (2.16%) Windows 10
12 5 (2.16%) Windows Vista
13 4 (1.72%) Windows 2000
14 3 (1.29%) Mac OS
14 3 (1.29%) Red Hat Enterprise Linux
15 2 (0.86%) CentOS
15 2 (0.86%) Debian
15 2 (0.86%) Ubuntu
Processes & Methodologies
1 41 (17.67%) ITIL
2 12 (5.17%) Incident Management
3 10 (4.31%) Disaster Recovery
4 9 (3.88%) CRM
4 9 (3.88%) Service Management
5 8 (3.45%) Business Intelligence
6 6 (2.59%) High Availability
6 6 (2.59%) Service Delivery
7 5 (2.16%) Agile Software Development
7 5 (2.16%) Change Management
7 5 (2.16%) Logistics
8 4 (1.72%) Cybersecurity
8 4 (1.72%) Mentoring
9 3 (1.29%) Coaching
9 3 (1.29%) Configuration Management
9 3 (1.29%) Information Assurance
9 3 (1.29%) People Management
9 3 (1.29%) Root Cause Analysis
9 3 (1.29%) Security Testing
9 3 (1.29%) Software Testing
Programming Languages
1 17 (7.33%) SQL
2 8 (3.45%) PowerShell
3 7 (3.02%) VB
4 4 (1.72%) C
5 3 (1.29%) Java
5 3 (1.29%) JavaScript
6 1 (0.43%) Bash Shell
6 1 (0.43%) Python
6 1 (0.43%) Shell Script
Qualifications
1 46 (19.83%) Microsoft Certification
2 37 (15.95%) Degree
3 23 (9.91%) Cisco Certification
4 20 (8.62%) MCP
5 18 (7.76%) CCNA
5 18 (7.76%) MCSA
6 16 (6.90%) MCSE
7 14 (6.03%) MCITP
7 14 (6.03%) MCTS
8 8 (3.45%) HND
8 8 (3.45%) Security Cleared
9 6 (2.59%) HNC
9 6 (2.59%) MCDST
10 5 (2.16%) ITIL Certification
10 5 (2.16%) SC Cleared
11 4 (1.72%) A+ Certification
11 4 (1.72%) CCNP
11 4 (1.72%) MOS
12 3 (1.29%) Citrix Certification
12 3 (1.29%) JNCIS
Quality Assurance & Compliance
1 31 (13.36%) SLA
2 2 (0.86%) QA
System Software
1 127 (54.74%) Active Directory
2 39 (16.81%) VMware Infrastructure
3 29 (12.50%) Hyper-V
4 8 (3.45%) XenApp
5 7 (3.02%) Terminal Services
6 4 (1.72%) vSphere
7 3 (1.29%) Firmware
8 1 (0.43%) Microsoft App-V
8 1 (0.43%) VMware ESXi
8 1 (0.43%) XenDesktop
Systems Management
1 8 (3.45%) SCCM
2 6 (2.59%) Microsoft Data Protection Manager
2 6 (2.59%) SCOM
3 2 (0.86%) Nagios
4 1 (0.43%) Backup Exec
Vendors
1 126 (54.31%) Microsoft
2 50 (21.55%) VMware
3 39 (16.81%) Cisco
4 37 (15.95%) Citrix
5 19 (8.19%) Apple
6 18 (7.76%) SonicWALL
7 14 (6.03%) Dell
8 12 (5.17%) Google
9 9 (3.88%) HP
10 8 (3.45%) Polycom
11 7 (3.02%) CheckPoint
11 7 (3.02%) Palo Alto
12 5 (2.16%) Acronis
12 5 (2.16%) Juniper
12 5 (2.16%) Symantec
12 5 (2.16%) WatchGuard
13 4 (1.72%) arcserve
13 4 (1.72%) Bloomberg
13 4 (1.72%) Remedy
13 4 (1.72%) Reuters
West London
Guru Careers
Salary: 20000 Per Annum + Benefits
Posted: 3 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 23 hours ago
London
Joseph Harry Ltd
Salary: £28000 - £35000 per annum + Bonus + Pension
Posted: 3 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £30000 per annum
Posted: 3 days ago
Slough, Berkshire
Vertical IT
Salary: £20000 - £30000 per annum + Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Executive Recruitment Services (ERS)
Salary: £25000 - £35000 per annum + benefits
Posted: 5 days ago
Greenford, Middlesex
Executive Recruitment Services (ERS)
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
AWD Recruitment
Salary: £18,000 - £22,000 per annum
Posted: 5 days ago
London
AWD online
Salary: £18,000 - £22,000 per annum
Posted: 5 days ago
Surrey
Coal IT Services
Salary: From £22,000 to £27,000 per annum + Shift Allowance + Benefits
Posted: 5 days ago
Chelmsford, Essex
Millshill Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Bens
Posted: 5 days ago
Huntingdon, Cambridgeshire
Stafford-Sharp Associates
Salary: From £32,000 to £36,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
AWD online
Salary: £18,000 - £25,000 + Benefits
Posted: 8 days ago
Colchester
Recruitment Genius Ltd
Salary: £26000 - £32000 per annum
Posted: 12 days ago
Borehamwood, Hertfordshire
AWD online
Salary: £20,000 - £25,000 + Benefits + Training
Posted: 14 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £18500 - £23000 per annum
Posted: 25 days ago
Bristol, Avon
Orchard Computer Services
Salary: Competitive
Posted: 26 days ago
Hassocks, West Sussex
Friday Media Group
Salary: From £25,000 to £30,000 per annum DOE
Posted: 26 days ago
Folkestone, Kent
AWD online
Salary: £17,000 - £22,000 + Benefits
Posted: 27 days ago