The statistics below represent IT jobs advertised across the England region that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 825 795 832
Rank change year-on-year
-30 +37
Permanent jobs requiring a Help Desk Engineer 102 153 142
As % of all permanent IT jobs located in England 0.11% 0.15% 0.13%
As % of the Job Titles category 0.11% 0.15% 0.13%
Number of salaries quoted 98 140 123
Median salary £24,500 £23,000 £23,000
Median salary % change year-on-year
+6.52% -
90% offered a salary of more than £19,000 £19,000 £19,200
10% offered a salary of more than £32,100 £28,000 £30,000
UK excluding London median salary £22,500 £22,500 £22,750
% change year-on-year
- -1.09%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92749 99347 108873
As % of all permanent IT jobs located in England 96.30% 96.53% 96.47%
Number of salaries quoted 78780 81890 89141
Median salary £47,250 £45,000 £45,000
Median salary % change year-on-year
+5.00% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 3 May 2016.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East 0 42 £24,500 +3.90% 3
London -14 30 £30,000 +25.00% 3
East of England +14 13 £19,000 -13.63%
East Midlands +9 4 £20,000 +2.56%
North East - 4 £27,500 -
North West +29 3 £17,500 -18.60%
Yorkshire +9 3 £22,000 +15.78%
South West 0 3 £16,500 -25.00% 1
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 May 2016, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Engineer in the job title.

1 132 (68.04%) Windows
2 114 (58.76%) Active Directory
3 98 (50.52%) Microsoft
4 67 (34.54%) MS Excel
5 66 (34.02%) Windows 7
6 55 (28.35%) TCP/IP
7 48 (24.74%) MS Office
8 45 (23.20%) Citrix
9 43 (22.16%) DNS
10 40 (20.62%) MS Exchange
11 37 (19.07%) Degree
11 37 (19.07%) ITIL
12 36 (18.56%) Windows Server
13 35 (18.04%) WAN
13 35 (18.04%) DHCP
13 35 (18.04%) Windows Server 2008
14 34 (17.53%) Microsoft Certification
15 32 (16.49%) LAN
15 32 (16.49%) VMware
16 28 (14.43%) Windows Server 2012
17 27 (13.92%) SCCM
17 27 (13.92%) Firewall
18 26 (13.40%) Cisco
19 24 (12.37%) VMware Infrastructure
20 23 (11.86%) CCNA
20 23 (11.86%) Cisco Certification
21 21 (10.82%) Office 365
22 20 (10.31%) Windows 8
22 20 (10.31%) XenApp
23 19 (9.79%) MCSA

Help Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (20.62%) MS Exchange
2 18 (9.28%) Skype for Business
3 13 (6.70%) SharePoint
4 11 (5.67%) Exchange Server 2010
5 9 (4.64%) Blackberry Enterprise Server
6 4 (2.06%) Exchange Server 2007
6 4 (2.06%) Exchange Server 2013
7 2 (1.03%) Exchange Server 2003
7 2 (1.03%) SharePoint 2010
8 1 (0.52%) IBM Notes
8 1 (0.52%) IIS
Applications
1 67 (34.54%) MS Excel
2 48 (24.74%) MS Office
3 7 (3.61%) MS PowerPoint
4 2 (1.03%) InfoPath
4 2 (1.03%) MS Visio
Business Applications
1 7 (3.61%) Dynamics CRM
2 2 (1.03%) Oracle Applications
Cloud Services
1 21 (10.82%) Office 365
2 3 (1.55%) Dropbox
3 2 (1.03%) Google Apps
4 1 (0.52%) Amazon AWS
4 1 (0.52%) Microsoft Azure
Communications & Networking
1 55 (28.35%) TCP/IP
2 43 (22.16%) DNS
3 35 (18.04%) DHCP
3 35 (18.04%) WAN
4 32 (16.49%) LAN
5 27 (13.92%) Firewall
6 14 (7.22%) VoIP
7 8 (4.12%) Cisco ASA
7 8 (4.12%) FWSM
8 6 (3.09%) VPN
9 5 (2.58%) Internet
10 4 (2.06%) Network Security
11 3 (1.55%) ADSL
11 3 (1.55%) Wireless
12 2 (1.03%) IP Telephony
12 2 (1.03%) NAS
12 2 (1.03%) PABX
12 2 (1.03%) SAN
12 2 (1.03%) SMTP
12 2 (1.03%) Wi-Fi
Database & Business Intelligence
1 4 (2.06%) SQL Server
2 1 (0.52%) SQL Server 2008
General
1 18 (9.28%) Finance
2 15 (7.73%) Banking
2 15 (7.73%) Telecoms
3 4 (2.06%) Front Office
4 3 (1.55%) French Language
4 3 (1.55%) Legal
5 2 (1.03%) German Language
5 2 (1.03%) Law
5 2 (1.03%) Retail
Libraries, Frameworks & Software Standards
1 4 (2.06%) .NET
Miscellaneous
1 17 (8.76%) Blackberry
1 17 (8.76%) Computer Science
2 12 (6.19%) Analytical Skills
2 12 (6.19%) Fat Client
2 12 (6.19%) Thin Client
3 10 (5.15%) Driving Licence
4 7 (3.61%) iPhone
5 5 (2.58%) Video Conferencing
6 4 (2.06%) Data Centre
6 4 (2.06%) Hedge funds
7 3 (1.55%) CMDB
8 2 (1.03%) Client/Server
8 2 (1.03%) iPad
8 2 (1.03%) Social Media
9 1 (0.52%) CCTV
9 1 (0.52%) EqualLogic
9 1 (0.52%) PDA
Operating Systems
1 132 (68.04%) Windows
2 66 (34.02%) Windows 7
3 36 (18.56%) Windows Server
4 35 (18.04%) Windows Server 2008
5 28 (14.43%) Windows Server 2012
6 20 (10.31%) Windows 8
7 16 (8.25%) Windows XP
8 10 (5.15%) Android
9 9 (4.64%) Mac OS X
10 8 (4.12%) Linux
10 8 (4.12%) Windows 10
10 8 (4.12%) Windows Server 2003
11 7 (3.61%) Apple iOS
12 3 (1.55%) Red Hat Enterprise Linux
13 2 (1.03%) CentOS
13 2 (1.03%) Debian
13 2 (1.03%) Ubuntu
14 1 (0.52%) Kali Linux
14 1 (0.52%) Mac OS
14 1 (0.52%) Windows Vista
Processes & Methodologies
1 37 (19.07%) ITIL
2 14 (7.22%) Business Intelligence
3 10 (5.15%) CRM
4 8 (4.12%) ITIL V3
4 8 (4.12%) Network Monitoring
5 6 (3.09%) High Availability
5 6 (3.09%) Mobile Device Management
5 6 (3.09%) Project Planning
6 5 (2.58%) Service Management
7 4 (2.06%) Cybersecurity
7 4 (2.06%) Incident Management
7 4 (2.06%) Mentoring
8 3 (1.55%) Agile Software Development
8 3 (1.55%) Asset Management
8 3 (1.55%) Root Cause Analysis
9 2 (1.03%) Configuration Management
9 2 (1.03%) Disaster Recovery
9 2 (1.03%) Information Security
9 2 (1.03%) ITSM
9 2 (1.03%) Service Delivery
Programming Languages
1 14 (7.22%) SQL
2 8 (4.12%) C
3 2 (1.03%) VB
4 1 (0.52%) Bash Shell
4 1 (0.52%) Java
4 1 (0.52%) PowerShell
4 1 (0.52%) Python
4 1 (0.52%) Shell Script
Qualifications
1 37 (19.07%) Degree
2 34 (17.53%) Microsoft Certification
3 23 (11.86%) CCNA
3 23 (11.86%) Cisco Certification
4 19 (9.79%) MCSA
5 17 (8.76%) MCSE
6 11 (5.67%) Citrix Certification
7 10 (5.15%) MCTS
8 9 (4.64%) MOS
8 9 (4.64%) Network+ Certification
9 6 (3.09%) HNC
10 5 (2.58%) HND
10 5 (2.58%) MCP
11 4 (2.06%) SC Cleared
11 4 (2.06%) Security Cleared
12 3 (1.55%) A+ Certification
12 3 (1.55%) ITIL Certification
12 3 (1.55%) JNCIS
12 3 (1.55%) MCITP
13 2 (1.03%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (7.22%) SLA
2 2 (1.03%) QA
System Software
1 114 (58.76%) Active Directory
2 24 (12.37%) VMware Infrastructure
3 20 (10.31%) XenApp
4 15 (7.73%) Hyper-V
5 8 (4.12%) Firmware
6 7 (3.61%) XenDesktop
7 6 (3.09%) Citrix Presentation Server
8 4 (2.06%) Terminal Services
9 1 (0.52%) Microsoft App-V
9 1 (0.52%) VMware ESX
9 1 (0.52%) VMware ESXi
9 1 (0.52%) vSphere
Systems Management
1 27 (13.92%) SCCM
2 6 (3.09%) Microsoft Data Protection Manager
2 6 (3.09%) SCOM
3 3 (1.55%) Backup Exec
4 1 (0.52%) SCSM
4 1 (0.52%) SCVMM
4 1 (0.52%) ThinApp
Vendors
1 98 (50.52%) Microsoft
2 45 (23.20%) Citrix
3 32 (16.49%) VMware
4 26 (13.40%) Cisco
5 13 (6.70%) HP
6 12 (6.19%) CheckPoint
6 12 (6.19%) Juniper
6 12 (6.19%) Palo Alto
7 9 (4.64%) SolarWinds
8 8 (4.12%) Extreme Networks
8 8 (4.12%) F5
9 7 (3.61%) Dell
10 6 (3.09%) Apple
11 5 (2.58%) Polycom
11 5 (2.58%) SonicWALL
12 4 (2.06%) Bloomberg
12 4 (2.06%) Reuters
13 3 (1.55%) Red Hat
13 3 (1.55%) Symantec
14 2 (1.03%) Oracle
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