The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 770 780 734
Rank change year-on-year
+10 -46
Permanent jobs requiring a Help Desk Engineer 110 119 119
As % of all permanent IT jobs located in England 0.11% 0.11% 0.12%
As % of the Job Titles category 0.11% 0.12% 0.12%
Number of salaries quoted 102 113 114
Average salary £23,000 £23,000 £22,500
Average salary % change year-on-year
- +2.22%
90% offered a salary of more than £18,500 £18,300 £18,000
10% offered a salary of more than £27,500 £28,000 £35,000
UK excluding London average salary £23,000 £23,000 £22,000
% change year-on-year
- +4.54%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96144 102851 95666
As % of all permanent IT jobs located in England 94.32% 94.45% 94.28%
Number of salaries quoted 80483 84653 79968
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 4 August 2015.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +23 40 £22,500 +7.14% 6
East of England +25 27 £24,000 +9.09% 3
London +13 20 £24,250 -8.49% 1
North West +5 10 £18,500 -32.11% 2
Yorkshire -5 5 £23,000 -4.16%
South West -37 5 £22,000 -10.20% 2
West Midlands -15 3 £27,500 +17.02%
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 4 August 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 156 (70.27%) Windows
2 141 (63.51%) Microsoft
3 130 (58.56%) Active Directory
4 92 (41.44%) MS Excel
5 82 (36.94%) MS Office
6 61 (27.48%) Windows 7
7 57 (25.68%) Windows Server 2008
8 55 (24.77%) MS Exchange
9 51 (22.97%) Microsoft Certification
10 45 (20.27%) Windows Server 2003
11 40 (18.02%) VMware
12 36 (16.22%) TCP/IP
13 35 (15.77%) MCP
13 35 (15.77%) Windows Server 2012
14 33 (14.86%) Windows XP
15 30 (13.51%) Exchange Server 2010
16 29 (13.06%) Exchange Server 2007
17 28 (12.61%) Hyper-V
17 28 (12.61%) Windows 8
18 27 (12.16%) VMware Infrastructure
19 26 (11.71%) MCSA
20 25 (11.26%) VPN
20 25 (11.26%) DNS
20 25 (11.26%) WAN
20 25 (11.26%) CCNA
20 25 (11.26%) Cisco Certification
21 24 (10.81%) Office 365
22 23 (10.36%) SLA
23 22 (9.91%) Citrix
23 22 (9.91%) Firewall

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 4 August 2015, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (24.77%) MS Exchange
2 30 (13.51%) Exchange Server 2010
3 29 (13.06%) Exchange Server 2007
4 18 (8.11%) Exchange Server 2003
5 10 (4.50%) SharePoint
6 7 (3.15%) Lync
7 4 (1.80%) Exchange Server 2013
8 3 (1.35%) Blackberry Enterprise Server
9 2 (0.90%) SharePoint 2010
9 2 (0.90%) SharePoint 2013
10 1 (0.45%) IBM Notes
10 1 (0.45%) Site Server
Applications
1 92 (41.44%) MS Excel
2 82 (36.94%) MS Office
3 4 (1.80%) MS PowerPoint
4 2 (0.90%) AutoCAD
5 1 (0.45%) Adobe Creative Suite
Cloud Services
1 24 (10.81%) Office 365
2 2 (0.90%) SaaS
3 1 (0.45%) Microsoft Azure
Communications & Networking
1 36 (16.22%) TCP/IP
2 25 (11.26%) VPN
2 25 (11.26%) DNS
2 25 (11.26%) WAN
3 22 (9.91%) Firewall
3 22 (9.91%) Wireless
4 19 (8.56%) DHCP
4 19 (8.56%) LAN
5 16 (7.21%) Internet
6 10 (4.50%) VoIP
7 7 (3.15%) SAN
8 6 (2.70%) VLAN
9 3 (1.35%) iSCSI
9 3 (1.35%) NetScaler
9 3 (1.35%) Skype
9 3 (1.35%) IP Telephony
9 3 (1.35%) Wi-Fi
10 2 (0.90%) 3G
10 2 (0.90%) H.323
10 2 (0.90%) 4G
Database & Business Intelligence
1 13 (5.86%) SQL Server
2 1 (0.45%) Crystal Reports
2 1 (0.45%) SQL Server 2005
2 1 (0.45%) SQL Server 2008
2 1 (0.45%) Relational Database
General
1 13 (5.86%) Finance
2 11 (4.95%) Telecoms
3 3 (1.35%) Retail
3 3 (1.35%) French Language
4 2 (0.90%) Banking
4 2 (0.90%) Welsh Language
4 2 (0.90%) Marketing
5 1 (0.45%) Financial Institution
5 1 (0.45%) Law
5 1 (0.45%) Legal
5 1 (0.45%) Manufacturing
5 1 (0.45%) Advertising
5 1 (0.45%) Publishing
5 1 (0.45%) German Language
5 1 (0.45%) Italian Language
5 1 (0.45%) Japanese Language
5 1 (0.45%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.45%) XML
Miscellaneous
1 11 (4.95%) Blackberry
2 8 (3.60%) Analytical Skills
3 7 (3.15%) iPhone
4 5 (2.25%) PDA
5 4 (1.80%) iPad
5 4 (1.80%) Video Conferencing
6 3 (1.35%) Digital Media
6 3 (1.35%) Clustering
6 3 (1.35%) Mathematics
6 3 (1.35%) Foreign Exchange (FX)
7 2 (0.90%) CMDB
7 2 (0.90%) Streaming Video
7 2 (0.90%) New Media
7 2 (0.90%) Enterprise Software
8 1 (0.45%) User Experience
8 1 (0.45%) Social Media
8 1 (0.45%) Fat Client
8 1 (0.45%) EPoS
8 1 (0.45%) Thin Client
8 1 (0.45%) Management Information System
Operating Systems
1 156 (70.27%) Windows
2 61 (27.48%) Windows 7
3 57 (25.68%) Windows Server 2008
4 45 (20.27%) Windows Server 2003
5 35 (15.77%) Windows Server 2012
6 33 (14.86%) Windows XP
7 28 (12.61%) Windows 8
8 10 (4.50%) Mac OS X
9 9 (4.05%) Windows Vista
10 7 (3.15%) Android
11 5 (2.25%) Linux
12 4 (1.80%) Windows 2000
12 4 (1.80%) Apple iOS
13 2 (0.90%) Red Hat Enterprise Linux
14 1 (0.45%) UNIX
Processes & Methodologies
1 21 (9.46%) ITIL
2 9 (4.05%) CRM
2 9 (4.05%) Network Architecture
3 6 (2.70%) Disaster Recovery
3 6 (2.70%) Time Management
4 5 (2.25%) Information Assurance
4 5 (2.25%) Software Testing
4 5 (2.25%) Incident Management
4 5 (2.25%) Security Testing
5 4 (1.80%) SIEM
5 4 (1.80%) Migration
6 3 (1.35%) Agile Software Development
6 3 (1.35%) Project Management
6 3 (1.35%) Software Engineering
7 2 (0.90%) Configuration Management
7 2 (0.90%) Web Development
7 2 (0.90%) Product Management
7 2 (0.90%) Online Marketing
7 2 (0.90%) Asset Management
7 2 (0.90%) Mentoring
Programming Languages
1 18 (8.11%) SQL
2 6 (2.70%) VB
2 6 (2.70%) PowerShell
3 4 (1.80%) Java
4 3 (1.35%) JavaScript
5 2 (0.90%) C
Qualifications
1 51 (22.97%) Microsoft Certification
2 35 (15.77%) MCP
3 26 (11.71%) MCSA
4 25 (11.26%) CCNA
4 25 (11.26%) Cisco Certification
5 20 (9.01%) MCITP
6 16 (7.21%) MCSE
7 12 (5.41%) Degree
8 10 (4.50%) MCTS
9 6 (2.70%) ITIL Certification
10 4 (1.80%) VMware Certified Professional (VCP)
10 4 (1.80%) CCENT
10 4 (1.80%) A+ Certification
11 3 (1.35%) CCA
11 3 (1.35%) Citrix Certification
12 1 (0.45%) Network+ Certification
12 1 (0.45%) MOS
Quality Assurance & Compliance
1 23 (10.36%) SLA
System Software
1 130 (58.56%) Active Directory
2 28 (12.61%) Hyper-V
3 27 (12.16%) VMware Infrastructure
4 12 (5.41%) VMware ESXi
5 9 (4.05%) VMware Server
6 4 (1.80%) Microsoft Virtual Server
7 3 (1.35%) VMware ESX
7 3 (1.35%) XenApp
7 3 (1.35%) XenDesktop
7 3 (1.35%) vSphere
8 1 (0.45%) Firmware
8 1 (0.45%) Terminal Server
Systems Management
1 10 (4.50%) SCCM
2 8 (3.60%) Norton AntiVirus
2 8 (3.60%) Backup Exec
3 3 (1.35%) vMotion
3 3 (1.35%) SCOM
3 3 (1.35%) SCVMM
4 1 (0.45%) McAfee ePO
4 1 (0.45%) Symantec Endpoint Protection
4 1 (0.45%) AirWatch
4 1 (0.45%) DameWare
4 1 (0.45%) NetBackup
Vendors
1 141 (63.51%) Microsoft
2 40 (18.02%) VMware
3 22 (9.91%) Citrix
4 12 (5.41%) Cisco
5 11 (4.95%) Symantec
6 10 (4.50%) Apple
7 6 (2.70%) McAfee
7 6 (2.70%) Polycom
8 4 (1.80%) Veeam
8 4 (1.80%) ServiceNow
9 3 (1.35%) Websense
9 3 (1.35%) Reuters
9 3 (1.35%) Bloomberg
9 3 (1.35%) Avaya
9 3 (1.35%) HP
9 3 (1.35%) Oracle
9 3 (1.35%) SAP
10 2 (0.90%) Fidessa
10 2 (0.90%) BT
10 2 (0.90%) Red Hat
Surrey
Computer People
Salary: £25000.00 - £35000.00 per annum
Posted: 13 hours ago
Reading, Berkshire
Imperative People
Salary: £30000.00 - £35000.00 per annum + out of hours
Posted: 19 hours ago
Manchester, Lancashire
NCC Group
Posted: 19 hours ago
Hitchin, Hertfordshire
Modern Networks
Salary: Competitive salary & benefits
Posted: 23 hours ago
Swindon
Computer Futures
Salary: £25000 - £30000 per annum + competitive
Posted: Yesterday
London
Harrington Starr
Salary: £25000 - £30000 per annum + bonus, benefits + training
Posted: 2 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £17000 - £17500 per annum
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 5 days ago
Camberley, Surrey
Dane Partnership
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago
Colchester, Essex
Technology Means Business Ltd
Salary: Up to £35,000 per annum plus benefits
Posted: 11 days ago
Knutsford
Pearson Whiffin
Salary: £17000 - £21000 per annum
Posted: 14 days ago
Reading, Berkshire
Amsys
Salary: From £24,000 to £28,000 per annum
Posted: 20 days ago
Reigate
Capita - ITIN
Salary: £20000 - £27000 per annum + Benefits
Posted: 22 days ago