The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 772 758 788
Rank change year-on-year
-14 +30
Permanent jobs requiring a Help Desk Engineer 101 94 103
As % of all permanent IT jobs located in England 0.095% 0.094% 0.093%
As % of the Job Titles category 0.10% 0.10% 0.098%
Number of salaries quoted 96 92 95
Average salary £22,500 £23,000 £22,500
Average salary % change year-on-year
-2.17% +2.22%
90% offered a salary of more than £17,850 £18,000 £18,000
10% offered a salary of more than £27,000 £35,000 £30,000
UK excluding London average salary £22,500 £22,500 £22,000
% change year-on-year
- +2.27%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 23 September 2014.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -15 43 £20,500 -8.88% 4
South West -21 20 £25,000 - 1
London -4 17 £26,250 +14.13% 1
East of England -9 8 £22,500 -2.17% 1
East Midlands - 7 £20,000 - 1
Yorkshire -40 4 £24,000 -1.03%
West Midlands -17 1 £23,000 +24.32% 1
North West -20 1 £23,500 +46.87% 1
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 174 (80.93%) Windows
2 104 (48.37%) Microsoft
3 98 (45.58%) Active Directory
4 80 (37.21%) MS Excel
5 70 (32.56%) MS Office
6 68 (31.63%) Windows 7
7 62 (28.84%) MS Exchange
8 57 (26.51%) Windows XP
8 57 (26.51%) Windows Server 2003
8 57 (26.51%) Windows Server 2008
9 41 (19.07%) Degree
9 41 (19.07%) VMware
10 39 (18.14%) Firewall
11 37 (17.21%) Windows 8
12 36 (16.74%) TCP/IP
13 34 (15.81%) VMware Infrastructure
13 34 (15.81%) Windows Vista
14 31 (14.42%) SLA
15 30 (13.95%) ITIL
16 29 (13.49%) Windows Server 2012
17 26 (12.09%) Apple
17 26 (12.09%) DNS
18 25 (11.63%) Exchange Server 2010
19 24 (11.16%) Microsoft Certification
19 24 (11.16%) Blackberry
20 23 (10.70%) Exchange Server 2007
21 22 (10.23%) SQL Server
22 21 (9.77%) VPN
23 20 (9.30%) Cisco
24 19 (8.84%) Exchange Server 2003

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (28.84%) MS Exchange
2 25 (11.63%) Exchange Server 2010
3 23 (10.70%) Exchange Server 2007
4 19 (8.84%) Exchange Server 2003
5 12 (5.58%) Blackberry Enterprise Server
5 12 (5.58%) Exchange Server 2013
6 7 (3.26%) SharePoint
7 6 (2.79%) IIS
8 4 (1.86%) Lync
9 2 (0.93%) SharePoint 2010
9 2 (0.93%) SharePoint 2013
10 1 (0.47%) IBM Notes
10 1 (0.47%) SharePoint Server
10 1 (0.47%) Office Communications Server
Applications
1 80 (37.21%) MS Excel
2 70 (32.56%) MS Office
3 11 (5.12%) MS PowerPoint
Business Applications
1 2 (0.93%) SAP Oil and Gas
2 1 (0.47%) Dynamics CRM
Cloud Services
1 5 (2.33%) Google Apps
2 4 (1.86%) Office 365
3 2 (0.93%) SaaS
Communications & Networking
1 39 (18.14%) Firewall
2 36 (16.74%) TCP/IP
3 26 (12.09%) DNS
4 21 (9.77%) VPN
5 17 (7.91%) Internet
6 15 (6.98%) LAN
6 15 (6.98%) WAN
7 9 (4.19%) DHCP
8 7 (3.26%) SSL
9 6 (2.79%) Wireless
9 6 (2.79%) ISDN
10 5 (2.33%) ADSL
10 5 (2.33%) Cisco IOS
10 5 (2.33%) H.323
11 4 (1.86%) Broadband
12 3 (1.40%) VoIP
13 2 (0.93%) IP Telephony
13 2 (0.93%) iSCSI
14 1 (0.47%) NAS
14 1 (0.47%) Multicast
Database & Business Intelligence
1 22 (10.23%) SQL Server
2 3 (1.40%) SQL Server 2008
3 2 (0.93%) SQL Server 2012
3 2 (0.93%) SQL Server 2005
4 1 (0.47%) DB2
4 1 (0.47%) SQL Server 2000
General
1 14 (6.51%) Telecoms
2 8 (3.72%) Finance
2 8 (3.72%) Legal
3 4 (1.86%) Manufacturing
4 3 (1.40%) Marketing
4 3 (1.40%) Electronics
4 3 (1.40%) German Language
5 2 (0.93%) French Language
5 2 (0.93%) Advertising
5 2 (0.93%) Publishing
5 2 (0.93%) Banking
5 2 (0.93%) Retail
Libraries, Frameworks & Software Standards
1 5 (2.33%) COM
2 2 (0.93%) CSS
2 2 (0.93%) SOAP
2 2 (0.93%) XML
2 2 (0.93%) HTML
3 1 (0.47%) .NET
3 1 (0.47%) ASP.NET
Miscellaneous
1 24 (11.16%) Blackberry
2 13 (6.05%) Client/Server
2 13 (6.05%) Mathematics
3 5 (2.33%) Video Conferencing
3 5 (2.33%) User Experience
3 5 (2.33%) Analytical Skills
4 2 (0.93%) Fat Client
4 2 (0.93%) Digital Media
4 2 (0.93%) iPhone
4 2 (0.93%) NHS
4 2 (0.93%) Thin Client
4 2 (0.93%) DTV
4 2 (0.93%) Management Information System
5 1 (0.47%) CCTV
5 1 (0.47%) Computer Science
5 1 (0.47%) Hedge funds
5 1 (0.47%) Enterprise Storage
Operating Systems
1 174 (80.93%) Windows
2 68 (31.63%) Windows 7
3 57 (26.51%) Windows Server 2008
3 57 (26.51%) Windows XP
3 57 (26.51%) Windows Server 2003
4 37 (17.21%) Windows 8
5 34 (15.81%) Windows Vista
6 29 (13.49%) Windows Server 2012
7 16 (7.44%) Linux
8 9 (4.19%) Apple iOS
9 7 (3.26%) CentOS
9 7 (3.26%) Red Hat Enterprise Linux
9 7 (3.26%) SUSE
9 7 (3.26%) Debian
9 7 (3.26%) Ubuntu
9 7 (3.26%) UNIX
10 5 (2.33%) Mac OS X
10 5 (2.33%) Mac OS
11 4 (1.86%) Android
12 3 (1.40%) Windows 2000
Processes & Methodologies
1 30 (13.95%) ITIL
2 16 (7.44%) Service Management
3 13 (6.05%) Disaster Recovery
3 13 (6.05%) Incident Management
4 10 (4.65%) Project Management
4 10 (4.65%) Change Control
4 10 (4.65%) Risk Management
5 9 (4.19%) Service Delivery
5 9 (4.19%) CRM
6 7 (3.26%) Time Management
6 7 (3.26%) Mentoring
7 6 (2.79%) Root Cause Analysis
7 6 (2.79%) ITSM
8 4 (1.86%) Continuous Improvement
9 2 (0.93%) Line Management
9 2 (0.93%) Service Desk Management
9 2 (0.93%) Digital Marketing
9 2 (0.93%) WFM
9 2 (0.93%) E-Commerce
9 2 (0.93%) Business Intelligence
Programming Languages
1 5 (2.33%) JavaScript
2 3 (1.40%) Java
3 2 (0.93%) C
3 2 (0.93%) SQL
4 1 (0.47%) PowerHouse
Qualifications
1 41 (19.07%) Degree
2 24 (11.16%) Microsoft Certification
3 14 (6.51%) MCP
4 13 (6.05%) MCSE
5 10 (4.65%) MCITP
6 8 (3.72%) Cisco Certification
6 8 (3.72%) CCNA
7 6 (2.79%) ITIL Certification
8 5 (2.33%) MCSA
8 5 (2.33%) HND
8 5 (2.33%) Security Cleared
9 4 (1.86%) A+ Certification
9 4 (1.86%) Network+ Certification
10 3 (1.40%) SC Cleared
11 2 (0.93%) GNVQ
11 2 (0.93%) ACSP
11 2 (0.93%) CEH
11 2 (0.93%) VMware Certified Professional (VCP)
12 1 (0.47%) JNCIA
12 1 (0.47%) JNCIS
Quality Assurance & Compliance
1 31 (14.42%) SLA
2 1 (0.47%) Sarbanes-Oxley
2 1 (0.47%) ISO/IEC 27001
2 1 (0.47%) QA
System Software
1 98 (45.58%) Active Directory
2 34 (15.81%) VMware Infrastructure
3 13 (6.05%) Hyper-V
4 7 (3.26%) Terminal Services
5 4 (1.86%) vSphere
6 2 (0.93%) VMware ESX
6 2 (0.93%) XenApp
6 2 (0.93%) XenServer
7 1 (0.47%) XenDesktop
7 1 (0.47%) Citrix Presentation Server
Systems Management
1 14 (6.51%) Backup Exec
2 5 (2.33%) SCCM
3 4 (1.86%) Norton AntiVirus
4 3 (1.40%) SCOM
5 2 (0.93%) Nagios
6 1 (0.47%) ARCserve
6 1 (0.47%) FortiGate
Vendors
1 104 (48.37%) Microsoft
2 41 (19.07%) VMware
3 26 (12.09%) Apple
4 20 (9.30%) Cisco
5 16 (7.44%) Citrix
6 15 (6.98%) HP
7 14 (6.51%) Symantec
8 8 (3.72%) Dell
9 7 (3.26%) Red Hat
9 7 (3.26%) SonicWALL
10 6 (2.79%) SAP
11 5 (2.33%) Polycom
11 5 (2.33%) Tandberg
11 5 (2.33%) Google
12 4 (1.86%) Remedy
12 4 (1.86%) McAfee
13 3 (1.40%) Oracle
13 3 (1.40%) Avaya
14 2 (0.93%) Juniper
14 2 (0.93%) Fidessa
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £27000 per annum + Benefits
Posted: 2 hours ago
City, London
Premier Group Recruitment
Salary: £12 - £15 per hour
Posted: 5 hours ago
Birmingham, West Midlands (County)
Search Consultancy
Salary: £15000 - £20000 per annum + Benefits
Posted: 4 days ago
Stockport, Cheshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 4 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £27000 per annum + Benefits
Posted: 5 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 6 days ago
Poole
Hays IT - Uk Posting account
Salary: £14000.00 - £18000.00 per annum + Bonus + Benefits
Posted: 13 days ago
Scunthorpe
Hays IT - Uk Posting account
Salary: £20000.00 per annum
Posted: 15 days ago
Shoreham-By-Sea
Recruitment Revolution Limited
Salary: Up to £26,000 plus benefits after qualifying period
Posted: 24 days ago
Colchester
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 26 days ago