The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 784 740 790
Rank change year-on-year
-44 +50
Permanent jobs requiring a Help Desk Engineer 104 113 99
As % of all permanent IT jobs located in England 0.096% 0.11% 0.090%
As % of the Job Titles category 0.10% 0.12% 0.094%
Number of salaries quoted 98 110 91
Average salary £23,000 £22,500 £22,500
Average salary % change year-on-year
+2.22% -
90% offered a salary of more than £18,000 £18,000 £18,000
10% offered a salary of more than £27,500 £35,000 £30,000
UK excluding London average salary £22,500 £22,500 £22,000
% change year-on-year
- +2.27%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102569 93780 105055
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 83761 78507 90409
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Salary Trend in England

Help Desk Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the England region over the 3 months to 29 August 2014.

Help Desk Engineer Salary Histogram in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -37 36 £20,000 -11.11% 4
South West -6 24 £24,000 -4.00%
London +2 22 £27,500 +23.90% 1
East of England -16 9 £22,250 +5.95% 2
East Midlands -17 5 £19,000 -13.63%
Yorkshire -41 5 £24,000 -1.03% 1
West Midlands -16 2 £23,250 +29.16%
North West -19 1 £23,500 +42.42%
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 August 2014, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 169 (79.34%) Windows
2 101 (47.42%) Microsoft
3 98 (46.01%) Active Directory
4 76 (35.68%) MS Excel
5 71 (33.33%) MS Office
6 68 (31.92%) Windows 7
7 66 (30.99%) MS Exchange
8 59 (27.70%) Windows XP
9 55 (25.82%) Windows Server 2003
10 54 (25.35%) Windows Server 2008
11 44 (20.66%) VMware
12 42 (19.72%) Windows 8
13 38 (17.84%) Degree
14 37 (17.37%) Windows Vista
14 37 (17.37%) Firewall
15 35 (16.43%) VMware Infrastructure
16 33 (15.49%) TCP/IP
17 31 (14.55%) ITIL
18 30 (14.08%) Apple
19 29 (13.62%) SLA
20 28 (13.15%) Windows Server 2012
21 27 (12.68%) Exchange Server 2010
21 27 (12.68%) DNS
22 26 (12.21%) SQL Server
23 25 (11.74%) Microsoft Certification
23 25 (11.74%) Exchange Server 2007
24 23 (10.80%) Blackberry
24 23 (10.80%) VPN
25 21 (9.86%) Cisco
26 19 (8.92%) Exchange Server 2003

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 August 2014, IT jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (30.99%) MS Exchange
2 27 (12.68%) Exchange Server 2010
3 25 (11.74%) Exchange Server 2007
4 19 (8.92%) Exchange Server 2003
5 15 (7.04%) Exchange Server 2013
6 10 (4.69%) SharePoint
6 10 (4.69%) Blackberry Enterprise Server
7 9 (4.23%) IIS
8 4 (1.88%) SharePoint 2013
8 4 (1.88%) SharePoint 2010
8 4 (1.88%) Lync
9 1 (0.47%) IBM Notes
9 1 (0.47%) SharePoint Server
9 1 (0.47%) Office Communications Server
Applications
1 76 (35.68%) MS Excel
2 71 (33.33%) MS Office
3 11 (5.16%) MS PowerPoint
Business Applications
1 3 (1.41%) SAP Oil and Gas
2 1 (0.47%) Dynamics CRM
Cloud Services
1 5 (2.35%) Google Apps
1 5 (2.35%) Office 365
2 2 (0.94%) SaaS
Communications & Networking
1 37 (17.37%) Firewall
2 33 (15.49%) TCP/IP
3 27 (12.68%) DNS
4 23 (10.80%) VPN
5 19 (8.92%) Internet
6 14 (6.57%) LAN
6 14 (6.57%) WAN
7 11 (5.16%) DHCP
8 6 (2.82%) SSL
9 5 (2.35%) ISDN
9 5 (2.35%) Wireless
9 5 (2.35%) Cisco IOS
9 5 (2.35%) H.323
10 4 (1.88%) iSCSI
11 3 (1.41%) ADSL
11 3 (1.41%) Broadband
12 2 (0.94%) VoIP
13 1 (0.47%) SMTP
13 1 (0.47%) PBX
13 1 (0.47%) SAN
Database & Business Intelligence
1 26 (12.21%) SQL Server
2 5 (2.35%) SQL Server 2008
3 4 (1.88%) SQL Server 2012
3 4 (1.88%) SQL Server 2005
4 1 (0.47%) SQL Server 2000
General
1 17 (7.98%) Telecoms
2 8 (3.76%) Legal
3 7 (3.29%) Finance
4 5 (2.35%) Manufacturing
5 4 (1.88%) Marketing
6 3 (1.41%) Electronics
6 3 (1.41%) German Language
7 2 (0.94%) French Language
7 2 (0.94%) Advertising
7 2 (0.94%) Publishing
7 2 (0.94%) Banking
8 1 (0.47%) Retail
Libraries, Frameworks & Software Standards
1 5 (2.35%) COM
2 2 (0.94%) CSS
2 2 (0.94%) SOAP
2 2 (0.94%) XML
2 2 (0.94%) HTML
3 1 (0.47%) .NET
3 1 (0.47%) ASP.NET
Miscellaneous
1 23 (10.80%) Blackberry
2 11 (5.16%) Client/Server
2 11 (5.16%) Mathematics
3 5 (2.35%) Video Conferencing
4 4 (1.88%) iPhone
5 3 (1.41%) DTV
6 2 (0.94%) Management Information System
6 2 (0.94%) NHS
6 2 (0.94%) Enterprise Storage
6 2 (0.94%) Digital Media
7 1 (0.47%) Hedge funds
7 1 (0.47%) Computer Science
Operating Systems
1 169 (79.34%) Windows
2 68 (31.92%) Windows 7
3 59 (27.70%) Windows XP
4 55 (25.82%) Windows Server 2003
5 54 (25.35%) Windows Server 2008
6 42 (19.72%) Windows 8
7 37 (17.37%) Windows Vista
8 28 (13.15%) Windows Server 2012
9 18 (8.45%) Linux
10 11 (5.16%) Apple iOS
11 7 (3.29%) CentOS
11 7 (3.29%) Red Hat Enterprise Linux
11 7 (3.29%) Mac OS X
11 7 (3.29%) SUSE
11 7 (3.29%) Debian
11 7 (3.29%) Ubuntu
11 7 (3.29%) UNIX
12 6 (2.82%) Mac OS
12 6 (2.82%) Android
13 4 (1.88%) Windows Phone
Processes & Methodologies
1 31 (14.55%) ITIL
2 13 (6.10%) Service Management
3 12 (5.63%) Project Management
4 11 (5.16%) Disaster Recovery
5 10 (4.69%) Service Delivery
5 10 (4.69%) Risk Management
5 10 (4.69%) Incident Management
5 10 (4.69%) Change Control
6 9 (4.23%) CRM
7 7 (3.29%) Time Management
8 6 (2.82%) Root Cause Analysis
9 4 (1.88%) Continuous Improvement
9 4 (1.88%) Ethical Hacking
10 3 (1.41%) Programme Management
10 3 (1.41%) Business Intelligence
10 3 (1.41%) ITSM
10 3 (1.41%) Digital Marketing
11 2 (0.94%) WFM
11 2 (0.94%) Service Desk Management
11 2 (0.94%) E-Commerce
Programming Languages
1 5 (2.35%) JavaScript
2 3 (1.41%) Java
3 2 (0.94%) C
4 1 (0.47%) SQL
4 1 (0.47%) PowerHouse
Qualifications
1 38 (17.84%) Degree
2 25 (11.74%) Microsoft Certification
3 17 (7.98%) MCP
4 13 (6.10%) MCSE
5 12 (5.63%) MCITP
6 11 (5.16%) CCNA
6 11 (5.16%) Cisco Certification
7 6 (2.82%) ITIL Certification
8 5 (2.35%) Security Cleared
9 4 (1.88%) ACSP
9 4 (1.88%) GNVQ
9 4 (1.88%) CEH
9 4 (1.88%) MCSA
10 3 (1.41%) HND
10 3 (1.41%) A+ Certification
10 3 (1.41%) Network+ Certification
10 3 (1.41%) SC Cleared
11 2 (0.94%) MCTS
11 2 (0.94%) VMware Certified Professional (VCP)
11 2 (0.94%) JNCIA
Quality Assurance & Compliance
1 29 (13.62%) SLA
2 1 (0.47%) QA
System Software
1 98 (46.01%) Active Directory
2 35 (16.43%) VMware Infrastructure
3 14 (6.57%) Hyper-V
4 8 (3.76%) Terminal Services
5 7 (3.29%) vSphere
6 3 (1.41%) XenApp
7 2 (0.94%) XenServer
7 2 (0.94%) VMware ESX
7 2 (0.94%) Citrix Presentation Server
8 1 (0.47%) XenDesktop
Systems Management
1 14 (6.57%) Backup Exec
2 6 (2.82%) SCCM
3 3 (1.41%) SCOM
3 3 (1.41%) Norton AntiVirus
4 2 (0.94%) Nagios
5 1 (0.47%) ARCserve
5 1 (0.47%) FortiGate
Vendors
1 101 (47.42%) Microsoft
2 44 (20.66%) VMware
3 30 (14.08%) Apple
4 21 (9.86%) Cisco
5 19 (8.92%) Citrix
6 14 (6.57%) HP
6 14 (6.57%) Symantec
7 7 (3.29%) SonicWALL
7 7 (3.29%) Dell
7 7 (3.29%) Red Hat
7 7 (3.29%) SAP
8 5 (2.35%) Polycom
8 5 (2.35%) Tandberg
8 5 (2.35%) Google
9 4 (1.88%) Remedy
9 4 (1.88%) Acronis
9 4 (1.88%) NetApp
10 3 (1.41%) Oracle
10 3 (1.41%) Avaya
10 3 (1.41%) Juniper
Shoreham-By-Sea, West Sussex
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Salary: Up to £26,000 per annum
Posted: Yesterday
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Posted: Yesterday
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Salary: £20000 - £25000 per annum
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