Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Helpdesk Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Engineer in their job title over the 3 months to 12 March 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles advertised for the England region.

 Help Desk Engineer
Location
3 months to
12 Mar 2010
Same period 2009Same period 2008
Rank604561715
Rank change year-on-year
Down-43Up+154
Matching permanent IT job ads54108216
As % of all permanent IT jobs located in England0.068 %0.133 %0.114 %
As % of the Job Titles category0.073 %0.142 %0.120 %
Salaries quoted49100183
Average salary£22,000£20,500£21,000
Average salary % change year-on-year
+7.310 %-2.380 %
90% of jobs offered a salary of more than£17,000£17,500£15,000
10% of jobs offered a salary of more than£26,000£25,000£27,500
UK excluding London average salary£22,000£20,000£20,500
% change year-on-year
+10.00 %-2.430 %
England IT Job Market, Job Titles CategoryAll Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
7388376056179321
As % of all permanent IT jobs located in England93.40 %93.60 %94.38 %
Salaries quoted6167762996147712
Average salary£40,500£38,500£40,000
Average salary % change year-on-year
+5.190 %-3.750 %
90% of jobs offered a salary of more than£25,000£25,000£25,000
10% of jobs offered a salary of more than£72,500£65,000£65,000
UK excluding London average salary£35,500£35,000£35,000
% change year-on-year
+1.420 %-
Helpdesk Engineer UKHelpdesk Engineer
UK

Helpdesk Engineer
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Engineer across the England region as a proportion of the total demand within the Job Titles category.

England Helpdesk Engineer Demand Trend

Helpdesk Engineer
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Engineer across the England region.

England Helpdesk Engineer Salary Trend

Helpdesk Engineer
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Engineer across the England region over the 3 months to 12 March 2010.

England Helpdesk Engineer Salary Histogram

Helpdesk Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Engineer within the England region over the 3 months to 12 March 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
East of EnglandUp+713£23,000+15.00 %
LondonDown-3911£22,000-2.22 %
South EastDown-1210£22,500+21.62 %
East MidlandsUp+157£17,000-15.00 %
South WestUp+45£22,000-8.33 %
West MidlandsUp+183£19,000+18.75 %
YorkshireUp+43£25,000+56.25 %
North WestUp+12£23,125+5.11 %
Helpdesk Engineer UKHelpdesk Engineer
UK

Helpdesk Engineer
Top 30 Related IT Skills

For the 6 months to 12 March 2010, IT jobs across the England region that cited Helpdesk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Engineer in their job title.

157 (51.35 %)Windows
242 (37.84 %)MS Office
335 (31.53 %)MS Excel
432 (28.83 %)Microsoft Certification
530 (27.03 %)Microsoft
628 (25.23 %)MCP
723 (20.72 %)Remedy
820 (18.02 %)Cisco
820 (18.02 %)Windows Server 2003
919 (17.12 %)SLA
919 (17.12 %)Windows XP
1018 (16.22 %)MOS
1117 (15.32 %)Active Directory
1216 (14.41 %)TCP/IP
1216 (14.41 %)VPN
1216 (14.41 %)Banking
1315 (13.51 %)CCNA
1315 (13.51 %)Cisco Certification
1413 (11.71 %)WAN
1413 (11.71 %)Telecoms
1413 (11.71 %)Firewall
1413 (11.71 %)Windows Vista
1511 (9.910 %)LAN
1610 (9.009 %)MS Exchange
1610 (9.009 %)MCSE
1610 (9.009 %)SQL Server
1610 (9.009 %)Windows 2000 Server
178 (7.207 %)Degree
187 (6.306 %)SQL
187 (6.306 %)Windows 2000

Helpdesk Engineer
Top Related IT Skills by Category

For the 6 months to 12 March 2010, IT jobs across the England region that cited Helpdesk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Engineer in their job title. Up to 20 skills are shown per category.

England IT Job Market, Application Development CategoryApplication Development
11 (0.901 %)ODBC
11 (0.901 %).NET
England IT Job Market, Application Platforms CategoryApplication Platforms
110 (9.009 %)MS Exchange
23 (2.703 %)Exchange Server 2003
23 (2.703 %)Lotus Notes
32 (1.802 %)Apache
32 (1.802 %)IIS
32 (1.802 %)Exchange Server 2007
41 (0.901 %)SharePoint
41 (0.901 %)Lotus Domino
England IT Job Market, Applications CategoryApplications
142 (37.84 %)MS Office
235 (31.53 %)MS Excel
31 (0.901 %)MS Visio
England IT Job Market, Business Applications CategoryBusiness Applications
12 (1.802 %)arcHouse
England IT Job Market, Communications & Networking CategoryCommunications & Networking
116 (14.41 %)TCP/IP
116 (14.41 %)VPN
213 (11.71 %)WAN
213 (11.71 %)Firewall
311 (9.910 %)LAN
46 (5.405 %)DNS
46 (5.405 %)Internet
54 (3.604 %)ADSL
54 (3.604 %)IPsec
54 (3.604 %)MPLS
54 (3.604 %)OSPF
54 (3.604 %)NetScreen
54 (3.604 %)Cisco ASA
54 (3.604 %)Cisco PIX
62 (1.802 %)SSL
71 (0.901 %)Cisco IOS
71 (0.901 %)DDNS
71 (0.901 %)SSH
71 (0.901 %)DHCP
71 (0.901 %)FTP
England IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
110 (9.009 %)SQL Server
21 (0.901 %)SQL Server 2005
21 (0.901 %)FileMaker
21 (0.901 %)SQL Server 2000
21 (0.901 %)MySQL
England IT Job Market, General CategoryGeneral
116 (14.41 %)Banking
213 (11.71 %)Telecoms
32 (1.802 %)Investment Banking
32 (1.802 %)Finance
32 (1.802 %)Automotive
32 (1.802 %)Education
32 (1.802 %)Health
32 (1.802 %)Pensions
41 (0.901 %)Retail
41 (0.901 %)Insurance
England IT Job Market, Miscellaneous CategoryMiscellaneous
14 (3.604 %)Computer Science
14 (3.604 %)French Language
14 (3.604 %)German Language
14 (3.604 %)Spanish Language
21 (0.901 %)Data Protection Act
21 (0.901 %)Clustering
21 (0.901 %)Client/Server
England IT Job Market, Operating Systems CategoryOperating Systems
157 (51.35 %)Windows
220 (18.02 %)Windows Server 2003
319 (17.12 %)Windows XP
413 (11.71 %)Windows Vista
510 (9.009 %)Windows 2000 Server
67 (6.306 %)Windows 2000
76 (5.405 %)Windows Server 2008
82 (1.802 %)Linux
91 (0.901 %)UNIX
England IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
15 (4.505 %)ITIL
22 (1.802 %)Project Management
22 (1.802 %)Service Delivery
31 (0.901 %)Software Testing
31 (0.901 %)Incident Management
31 (0.901 %)Data Protection
31 (0.901 %)Network Architecture
31 (0.901 %)Systems Analysis
England IT Job Market, Programming Languages CategoryProgramming Languages
17 (6.306 %)SQL
22 (1.802 %)Java
22 (1.802 %)JavaScript
31 (0.901 %)C#
31 (0.901 %)VB
England IT Job Market, Qualifications CategoryQualifications
132 (28.83 %)Microsoft Certification
228 (25.23 %)MCP
318 (16.22 %)MOS
415 (13.51 %)CCNA
415 (13.51 %)Cisco Certification
510 (9.009 %)MCSE
68 (7.207 %)Degree
73 (2.703 %)Avaya Certification
73 (2.703 %)MCSA
82 (1.802 %)A+ Certification
91 (0.901 %)HND
England IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
119 (17.12 %)SLA
21 (0.901 %)ISO9001
England IT Job Market, System Software CategorySystem Software
117 (15.32 %)Active Directory
23 (2.703 %)Terminal Services
31 (0.901 %)VMware Infrastructure
England IT Job Market, Systems Management CategorySystems Management
13 (2.703 %)Backup Exec
22 (1.802 %)Systems Management Server (SMS)
England IT Job Market, Vendors CategoryVendors
130 (27.03 %)Microsoft
223 (20.72 %)Remedy
320 (18.02 %)Cisco
46 (5.405 %)Avaya
46 (5.405 %)Orchard
54 (3.604 %)Citrix
63 (2.703 %)Lotus
72 (1.802 %)Siebel
72 (1.802 %)Oracle
72 (1.802 %)SAP
72 (1.802 %)CheckPoint
72 (1.802 %)Juniper
72 (1.802 %)Blue Coat
72 (1.802 %)McAfee
72 (1.802 %)Anite
72 (1.802 %)Northgate
72 (1.802 %)Finjan
81 (0.901 %)Kaseya
81 (0.901 %)VMware
81 (0.901 %)Symantec