The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 249 231 239
Rank change year-on-year
-18 +8
Permanent jobs requiring a 2nd Line Support Technician 2 19 4
As % of all permanent IT jobs located in the South West 0.035% 0.31% 0.069%
As % of the Job Titles category 0.037% 0.32% 0.072%
Number of salaries quoted 2 18 2
Average salary £23,250 £20,000 £24,000
Average salary % change year-on-year
+16.25% -16.66%
90% offered a salary of more than £19,450 £19,000 £22,400
10% offered a salary of more than £27,050 £23,000 £25,600
UK excluding London average salary £23,000 £20,875 £22,250
% change year-on-year
+10.17% -6.17%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5476 6026 5572
As % of all permanent IT jobs located in the South West 96.77% 97.49% 96.65%
Number of salaries quoted 4593 4950 4665
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £23,000 £23,000
10% offered a salary of more than £60,000 £52,500 £57,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the South West

2nd Line Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South West region.

2nd Line Support Technician Salary Trend in the South West

2nd Line Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the South West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +7 2 £23,250 +8.13%
2nd Line Support Technician
England

2nd Line Support Technician
Top 28 Related IT Skills in the South West

For the 6 months to 29 April 2016, IT jobs across the South West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server 2012
1 2 (100.00%) Cisco
2 1 (50.00%) Microsoft
2 1 (50.00%) Unix
2 1 (50.00%) Driving Licence
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
2 1 (50.00%) Hyper-V
2 1 (50.00%) Windows 7
2 1 (50.00%) Open Source
2 1 (50.00%) Google Apps
2 1 (50.00%) Firewall
2 1 (50.00%) Google
2 1 (50.00%) VLAN
2 1 (50.00%) Cisco IOS
2 1 (50.00%) Mac OS X
2 1 (50.00%) Apple
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Symantec
2 1 (50.00%) Linux
2 1 (50.00%) Windows XP
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS

2nd Line Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 29 April 2016, IT jobs across the South West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Cloud Services
1 1 (50.00%) Google Apps
Communications & Networking
1 1 (50.00%) Cisco IOS
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) Firewall
1 1 (50.00%) TCP/IP
1 1 (50.00%) VLAN
Miscellaneous
1 1 (50.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows Server 2012
2 1 (50.00%) Linux
2 1 (50.00%) Mac OS X
2 1 (50.00%) Unix
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows 7
2 1 (50.00%) Windows Server
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Windows XP
Processes & Methodologies
1 1 (50.00%) Open Source
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
Vendors
1 2 (100.00%) Cisco
2 1 (50.00%) Apple
2 1 (50.00%) Google
2 1 (50.00%) Microsoft
2 1 (50.00%) Symantec