The statistics below represent IT jobs advertised across the South West region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 225 248 248
Rank change year-on-year
+23 0
Permanent jobs requiring a 2nd Line Support Technician 7 4 3
As % of all permanent IT jobs located in the South West 0.13% 0.068% 0.046%
As % of the Job Titles category 0.14% 0.070% 0.047%
Number of salaries quoted 7 4 3
Median salary £23,000 £20,500 £28,500
Median salary % change year-on-year
+12.19% -28.07%
90% offered a salary of more than £22,133 £19,500 £24,500
10% offered a salary of more than £25,400 £23,950 £31,700
UK excluding London median salary £24,500 £24,000 £23,500
% change year-on-year
+2.08% +2.12%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5082 5678 6412
As % of all permanent IT jobs located in the South West 97.19% 96.83% 97.25%
Number of salaries quoted 4279 4825 5359
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £60,000 £55,500 £59,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Technician
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the South West

2nd Line Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South West region.

2nd Line Support Technician Salary Trend in the South West

2nd Line Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the South West region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +9 2 £25,500 +30.76%
Somerset - 2 £22,042 -
Devon - 1 £22,500 -
Gloucestershire - 1 £23,000 -
Wiltshire - 1 £25,000 -
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 2 December 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Technician in the job title.

1 8 (100.00%) Windows
2 7 (87.50%) Microsoft
3 6 (75.00%) Windows Server
4 5 (62.50%) Windows Server 2012
5 4 (50.00%) Windows 8
5 4 (50.00%) Windows 7
5 4 (50.00%) MS Excel
5 4 (50.00%) MS Office
6 3 (37.50%) ITIL
6 3 (37.50%) MCP
6 3 (37.50%) MS Exchange
6 3 (37.50%) Windows Server 2008
7 2 (25.00%) Analytical Skills
7 2 (25.00%) Driving Licence
7 2 (25.00%) Windows 10
7 2 (25.00%) Office 365
7 2 (25.00%) LAN
7 2 (25.00%) WAN
7 2 (25.00%) VPN
7 2 (25.00%) Windows XP
7 2 (25.00%) Windows Server 2003
7 2 (25.00%) Active Directory
7 2 (25.00%) Wireless
7 2 (25.00%) VLAN
7 2 (25.00%) Exchange Server 2003
7 2 (25.00%) Windows Vista
8 1 (12.50%) Android
8 1 (12.50%) Citrix
8 1 (12.50%) Microsoft Certification
8 1 (12.50%) SLA

2nd Line Support Technician Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) MS Exchange
2 2 (25.00%) Exchange Server 2003
Applications
1 4 (50.00%) MS Excel
1 4 (50.00%) MS Office
Cloud Services
1 2 (25.00%) Office 365
Communications & Networking
1 2 (25.00%) LAN
1 2 (25.00%) VLAN
1 2 (25.00%) VPN
1 2 (25.00%) WAN
1 2 (25.00%) Wireless
Miscellaneous
1 2 (25.00%) Analytical Skills
1 2 (25.00%) Driving Licence
Operating Systems
1 8 (100.00%) Windows
2 6 (75.00%) Windows Server
3 5 (62.50%) Windows Server 2012
4 4 (50.00%) Windows 7
4 4 (50.00%) Windows 8
5 3 (37.50%) Windows Server 2008
6 2 (25.00%) Windows 10
6 2 (25.00%) Windows Server 2003
6 2 (25.00%) Windows Vista
6 2 (25.00%) Windows XP
7 1 (12.50%) Android
7 1 (12.50%) Apple iOS
Processes & Methodologies
1 3 (37.50%) ITIL
Programming Languages
1 1 (12.50%) C
Qualifications
1 3 (37.50%) MCP
2 1 (12.50%) MCSA
2 1 (12.50%) MCSE
2 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
2 1 (12.50%) Hyper-V
2 1 (12.50%) vSphere
Vendors
1 7 (87.50%) Microsoft
2 1 (12.50%) Cisco
2 1 (12.50%) Citrix