The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank - 244 228
Permanent jobs requiring a 2nd Line Support Technician 0 2 2
As % of all permanent IT jobs located in the South West - 0.034% 0.037%
As % of the Job Titles category - 0.035% 0.038%
Number of salaries quoted 0 2 2
Average salary - £26,500 £17,250
Average salary % change year-on-year
- +53.62%
UK excluding London average salary £23,000 £23,500 £25,500
% change year-on-year
-2.12% -7.84%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5525 5738 5201
As % of all permanent IT jobs located in the South West 97.03% 97.45% 96.96%
Number of salaries quoted 4640 4883 4422
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £57,500 £51,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the South West

2nd Line Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South West region.

2nd Line Support Technician Salary Trend in the South West

2nd Line Support Technician
Top 21 Related IT Skills in the South West

For the 6 months to 5 February 2016, IT jobs across the South West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) Windows Server 2003
2 6 (85.71%) Windows Server 2008
2 6 (85.71%) Windows 7
2 6 (85.71%) Windows Server
3 1 (14.29%) Veeam
3 1 (14.29%) Software Deployment
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Law
3 1 (14.29%) Legal
3 1 (14.29%) VMware
3 1 (14.29%) Backup Exec
3 1 (14.29%) Degree
3 1 (14.29%) Windows Vista
3 1 (14.29%) MS Office
3 1 (14.29%) ITIL
3 1 (14.29%) MS Excel
3 1 (14.29%) MS Exchange
3 1 (14.29%) Active Directory
3 1 (14.29%) Citrix

2nd Line Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 5 February 2016, IT jobs across the South West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 1 (14.29%) MS Excel
1 1 (14.29%) MS Office
General
1 1 (14.29%) Law
1 1 (14.29%) Legal
Operating Systems
1 7 (100.00%) Windows
2 6 (85.71%) Windows 7
2 6 (85.71%) Windows Server
2 6 (85.71%) Windows Server 2003
2 6 (85.71%) Windows Server 2008
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Windows Vista
Processes & Methodologies
1 1 (14.29%) ITIL
1 1 (14.29%) Software Deployment
Qualifications
1 1 (14.29%) Degree
System Software
1 1 (14.29%) Active Directory
Systems Management
1 1 (14.29%) Backup Exec
Vendors
1 1 (14.29%) Citrix
1 1 (14.29%) Veeam
1 1 (14.29%) VMware
Tewkesbury, Gloucestershire
Connectus
Salary: £26000 - £30000 per annum + benefits
Posted: 2 days ago