The first table below looks at the demand for the 2nd Line Support Technician role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 222 206 -
Rank change year-on-year
-16 -
Permanent jobs requiring a 2nd Line Support Technician 1 7 0
As % of all permanent IT jobs located in the South West 0.017% 0.13% -
As % of the Job Titles category 0.017% 0.14% -
Number of salaries quoted 0 7 0
Average salary - £25,000 -
UK excluding London average salary £25,000 £22,500 £23,000
% change year-on-year
+11.11% -2.17%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5800 5003 5295
As % of all permanent IT jobs located in the South West 95.79% 95.28% 96.64%
Number of salaries quoted 4785 4392 4649
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
2nd Line Support Technician
England

2nd Line Support Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the South West

2nd Line Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South West region.

2nd Line Support Technician Salary Trend in the South West

2nd Line Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the South West region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset - 1 - -
2nd Line Support Technician
England

2nd Line Support Technician
Top 30 Related IT Skills in the South West

For the 6 months to 11 July 2014, IT jobs across the South West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 4 (80.00%) Active Directory
2 3 (60.00%) Windows
3 2 (40.00%) MS Excel
3 2 (40.00%) Windows XP
3 2 (40.00%) Service Management
3 2 (40.00%) MS Office
3 2 (40.00%) Microsoft
3 2 (40.00%) Blackberry
3 2 (40.00%) Windows 7
4 1 (20.00%) UAG
4 1 (20.00%) Blackberry Enterprise Server
4 1 (20.00%) MSI
4 1 (20.00%) Service Delivery
4 1 (20.00%) Firewall
4 1 (20.00%) Wireless
4 1 (20.00%) Telecoms
4 1 (20.00%) Migration
4 1 (20.00%) VMware
4 1 (20.00%) Microsoft App-V
4 1 (20.00%) Altiris
4 1 (20.00%) Nortel Meridian
4 1 (20.00%) assyst
4 1 (20.00%) Exchange Server 2003
4 1 (20.00%) QA
4 1 (20.00%) SCCM
4 1 (20.00%) Video Conferencing
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) iPhone

2nd Line Support Technician
Top Related IT Skills in the South West by Category

For the 6 months to 11 July 2014, IT jobs across the South West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
1 1 (20.00%) Blackberry Enterprise Server
1 1 (20.00%) Exchange Server 2003
Applications
1 2 (40.00%) MS Office
1 2 (40.00%) MS Excel
Business Applications
1 1 (20.00%) assyst
Communications & Networking
1 1 (20.00%) ADSL
1 1 (20.00%) Broadband
1 1 (20.00%) DHCP
1 1 (20.00%) Ethernet
1 1 (20.00%) TCP/IP
1 1 (20.00%) VPN
1 1 (20.00%) DNS
1 1 (20.00%) Internet
1 1 (20.00%) Firewall
1 1 (20.00%) Wireless
1 1 (20.00%) Nortel Meridian
Development Applications
1 1 (20.00%) MSI
General
1 1 (20.00%) Telecoms
Miscellaneous
1 2 (40.00%) Blackberry
2 1 (20.00%) Video Conferencing
2 1 (20.00%) iPhone
2 1 (20.00%) NHS
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows XP
2 2 (40.00%) Windows 7
3 1 (20.00%) Windows Server 2003
Processes & Methodologies
1 2 (40.00%) Service Management
2 1 (20.00%) Service Delivery
2 1 (20.00%) Migration
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) QA
System Software
1 4 (80.00%) Active Directory
2 1 (20.00%) Microsoft App-V
2 1 (20.00%) VMware Infrastructure
2 1 (20.00%) UAG
Systems Management
1 1 (20.00%) SCCM
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) HP
2 1 (20.00%) Dell
2 1 (20.00%) Nortel
2 1 (20.00%) Citrix
2 1 (20.00%) Avaya
2 1 (20.00%) VMware
2 1 (20.00%) Altiris
2 1 (20.00%) Cisco