The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 223 216 211
Rank change year-on-year
-7 -5
Permanent jobs requiring a 3rd Line Technical Support 2 4 5
As % of all permanent IT jobs located in the South West 0.034% 0.074% 0.088%
As % of the Job Titles category 0.036% 0.077% 0.093%
Number of salaries quoted 2 4 5
Average salary £35,000 £29,500 £40,100
Average salary % change year-on-year
+18.64% -26.43%
UK excluding London average salary £31,500 £31,000 £35,000
% change year-on-year
+1.61% -11.42%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Technical Support
England

3rd Line Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South West

3rd Line Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South West region.

3rd Line Technical Support Salary Trend in the South West

3rd Line Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bristol - 2 £35,000 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 25 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 9 (100.00%) Windows
2 8 (88.89%) Firewall
2 8 (88.89%) Wireless
2 8 (88.89%) SQL
2 8 (88.89%) MS Excel
2 8 (88.89%) CRM
2 8 (88.89%) MS Exchange
2 8 (88.89%) DNS
2 8 (88.89%) Microsoft
2 8 (88.89%) Active Directory
2 8 (88.89%) Microsoft Certification
2 8 (88.89%) MCTS
2 8 (88.89%) Hyper-V
2 8 (88.89%) MCP
3 1 (11.11%) SaaS
3 1 (11.11%) Windows Server 2012
3 1 (11.11%) SQL Server 2005
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) SQL Server 2008
3 1 (11.11%) ITIL Certification
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Project Management
3 1 (11.11%) SAS
3 1 (11.11%) SQL Server
3 1 (11.11%) ITIL

3rd Line Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (88.89%) MS Exchange
2 1 (11.11%) SAS
Applications
1 8 (88.89%) MS Excel
Cloud Services
1 1 (11.11%) SaaS
Communications & Networking
1 8 (88.89%) Firewall
1 8 (88.89%) Wireless
1 8 (88.89%) DNS
Database & Business Intelligence
1 1 (11.11%) SQL Server 2005
1 1 (11.11%) SQL Server 2008
1 1 (11.11%) SQL Server
Operating Systems
1 9 (100.00%) Windows
2 1 (11.11%) Windows Server 2012
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows Server 2003
Processes & Methodologies
1 8 (88.89%) CRM
2 1 (11.11%) Project Management
2 1 (11.11%) ITIL
Programming Languages
1 8 (88.89%) SQL
Qualifications
1 8 (88.89%) Microsoft Certification
1 8 (88.89%) MCTS
1 8 (88.89%) MCP
2 1 (11.11%) ITIL Certification
System Software
1 8 (88.89%) Active Directory
1 8 (88.89%) Hyper-V
Vendors
1 8 (88.89%) Microsoft