The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 227 224 212
Rank change year-on-year
-3 -12
Permanent jobs requiring a 3rd Line Technical Support 9 2 1
As % of all permanent IT jobs located in the South West 0.16% 0.034% 0.019%
As % of the Job Titles category 0.16% 0.036% 0.020%
Number of salaries quoted 4 2 1
Average salary £37,500 £35,000 £29,500
Average salary % change year-on-year
+7.14% +18.64%
UK excluding London average salary £36,000 £35,000 £31,000
% change year-on-year
+2.85% +12.90%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5557 5598 5102
As % of all permanent IT jobs located in the South West 95.81% 95.43% 96.56%
Number of salaries quoted 4651 4691 4493
Average salary £37,500 £37,500 £35,579
Average salary % change year-on-year
- +5.40%
90% offered a salary of more than £23,500 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South West

3rd Line Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South West region.

3rd Line Technical Support Salary Trend in the South West

3rd Line Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South West region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 8 £37,500 - 1
Dorset - 1 £32,500 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 22 May 2015, IT jobs across the South West region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 12 (100.00%) Windows
2 10 (83.33%) Windows Server 2008
2 10 (83.33%) Windows Server 2003
2 10 (83.33%) Active Directory
3 9 (75.00%) SAN
3 9 (75.00%) VMware
4 8 (66.67%) SQL Server 2005
4 8 (66.67%) SQL Server 2008
4 8 (66.67%) Linux
4 8 (66.67%) SQL Server
4 8 (66.67%) VMware Infrastructure
5 7 (58.33%) Windows XP
5 7 (58.33%) Windows 7
6 6 (50.00%) Telecoms
7 5 (41.67%) VMware ESX
7 5 (41.67%) Oracle Database
7 5 (41.67%) LTE
7 5 (41.67%) Oracle
7 5 (41.67%) HP
7 5 (41.67%) Dell
7 5 (41.67%) EMC
7 5 (41.67%) GPRS
7 5 (41.67%) GSM
7 5 (41.67%) PSTN
7 5 (41.67%) 3G
7 5 (41.67%) SS7
8 3 (25.00%) Microsoft
9 2 (16.67%) Cisco
9 2 (16.67%) Internet
9 2 (16.67%) Symantec

3rd Line Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 22 May 2015, IT jobs across the South West region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) MS Exchange
1 2 (16.67%) Exchange Server 2007
1 2 (16.67%) Exchange Server 2013
2 1 (8.33%) Exchange Server 2003
2 1 (8.33%) Exchange Server 2010
Business Applications
1 1 (8.33%) SAP Oil and Gas
Cloud Services
1 2 (16.67%) Office 365
1 2 (16.67%) IaaS
1 2 (16.67%) SaaS
Communications & Networking
1 9 (75.00%) SAN
2 5 (41.67%) LTE
2 5 (41.67%) GPRS
2 5 (41.67%) GSM
2 5 (41.67%) PSTN
2 5 (41.67%) 3G
2 5 (41.67%) SS7
3 2 (16.67%) Internet
3 2 (16.67%) MPLS
3 2 (16.67%) VPN
4 1 (8.33%) NAS
4 1 (8.33%) DNS
4 1 (8.33%) Firewall
Database & Business Intelligence
1 8 (66.67%) SQL Server 2005
1 8 (66.67%) SQL Server 2008
1 8 (66.67%) SQL Server
2 5 (41.67%) Oracle Database
General
1 6 (50.00%) Telecoms
2 1 (8.33%) Marketing
2 1 (8.33%) Finance
2 1 (8.33%) Manufacturing
2 1 (8.33%) Electronics
Miscellaneous
1 2 (16.67%) Clustering
2 1 (8.33%) Analytical Skills
2 1 (8.33%) DTV
Operating Systems
1 12 (100.00%) Windows
2 10 (83.33%) Windows Server 2008
2 10 (83.33%) Windows Server 2003
3 8 (66.67%) Linux
4 7 (58.33%) Windows XP
4 7 (58.33%) Windows 7
Processes & Methodologies
1 2 (16.67%) Project Management
1 2 (16.67%) Service Delivery
2 1 (8.33%) Programme Management
2 1 (8.33%) Digital Marketing
2 1 (8.33%) Business Intelligence
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 2 (16.67%) Microsoft Certification
1 2 (16.67%) MCSA
1 2 (16.67%) SC Cleared
1 2 (16.67%) Security Cleared
System Software
1 10 (83.33%) Active Directory
2 8 (66.67%) VMware Infrastructure
3 5 (41.67%) VMware ESX
4 2 (16.67%) Hyper-V
Vendors
1 9 (75.00%) VMware
2 5 (41.67%) Oracle
2 5 (41.67%) HP
2 5 (41.67%) Dell
2 5 (41.67%) EMC
3 3 (25.00%) Microsoft
4 2 (16.67%) Cisco
4 2 (16.67%) Symantec
4 2 (16.67%) McAfee
4 2 (16.67%) Citrix
5 1 (8.33%) SAP
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 16 hours ago