The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 234 219 233
Rank change year-on-year
-15 +14
Permanent jobs requiring a 3rd Line Technical Support 1 7 1
As % of all permanent IT jobs located in the South West 0.017% 0.13% 0.018%
As % of the Job Titles category 0.017% 0.13% 0.018%
Number of salaries quoted 1 7 1
Average salary £40,000 £35,000 £30,000
Average salary % change year-on-year
+14.28% +16.66%
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5753 5265 5502
As % of all permanent IT jobs located in the South West 95.90% 95.57% 96.46%
Number of salaries quoted 4889 4457 4892
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South West

3rd Line Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South West region.

3rd Line Technical Support Salary Trend in the South West

3rd Line Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South West region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -7 1 £40,000 +14.28%
3rd Line Technical Support
England

3rd Line Technical Support
Top 27 Related IT Skills in the South West

For the 6 months to 27 January 2015, IT jobs across the South West region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 2 (66.67%) Microsoft
1 2 (66.67%) Exchange Server 2010
1 2 (66.67%) Windows
1 2 (66.67%) MS Exchange
2 1 (33.33%) Eclipse
2 1 (33.33%) TCP/IP
2 1 (33.33%) MS Excel
2 1 (33.33%) SharePoint
2 1 (33.33%) Java
2 1 (33.33%) SQL
2 1 (33.33%) MS Office
2 1 (33.33%) ITIL
2 1 (33.33%) Firewall
2 1 (33.33%) Migration
2 1 (33.33%) VMware
2 1 (33.33%) NetBeans
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Degree
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Office 365
2 1 (33.33%) Exchange Server 2013
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Active Directory
2 1 (33.33%) Citrix
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Lync

3rd Line Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 27 January 2015, IT jobs across the South West region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
1 2 (66.67%) Exchange Server 2010
2 1 (33.33%) Exchange Server 2013
2 1 (33.33%) SharePoint
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Lync
Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) TCP/IP
1 1 (33.33%) Firewall
Development Applications
1 1 (33.33%) Eclipse
1 1 (33.33%) NetBeans
Miscellaneous
1 1 (33.33%) Analytical Skills
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Migration
Programming Languages
1 1 (33.33%) Java
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Degree
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) VMware