The first table below looks at the demand for the Technical Customer Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Technical Customer Support
Rank 212 211 211
Rank change year-on-year
-1 0
Permanent jobs requiring a Technical Customer Support 2 1 1
As % of all permanent IT jobs located in the South West 0.037% 0.018% 0.016%
As % of the Job Titles category 0.039% 0.019% 0.017%
Number of salaries quoted 2 1 1
Average salary £16,000 £21,000 £20,000
Average salary % change year-on-year
-23.80% +5.00%
UK excluding London average salary £16,000 £20,250 £22,250
% change year-on-year
-20.98% -8.98%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5149 5291 5963
As % of all permanent IT jobs located in the South West 96.08% 96.38% 95.06%
Number of salaries quoted 4545 4588 5167
Average salary £35,500 £35,500 £35,000
Average salary % change year-on-year
- +1.42%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Technical Customer Support
England

Technical Customer Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Customer Support across the South West region as a proportion of the total demand within the Job Titles category.

South West Technical Customer Support Jobs Demand Trend

Technical Customer Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the South West region.

South West Technical Customer Support Salary Trend

Technical Customer Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Customer Support within the South West region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Devon - 2 £16,000 -
Technical Customer Support
England

Technical Customer Support
Top 6 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the South West region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 3 (60.00%) Service Delivery
1 3 (60.00%) Change Management
1 3 (60.00%) Incident Management
1 3 (60.00%) Customer Engagement
1 3 (60.00%) ITIL
2 2 (40.00%) Internet

Technical Customer Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the South West region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (40.00%) Internet
Processes & Methodologies
1 3 (60.00%) Service Delivery
1 3 (60.00%) Change Management
1 3 (60.00%) Incident Management
1 3 (60.00%) Customer Engagement
1 3 (60.00%) ITIL