The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 86 65 85
Rank change year-on-year
-21 +20
Permanent jobs requiring a Service Desk Manager 5 4 3
As % of all permanent IT jobs located in South Yorkshire 0.52% 0.56% 0.30%
As % of the Job Titles category 0.55% 0.59% 0.31%
Number of salaries quoted 5 3 2
Average salary £37,500 £37,500 £39,750
Average salary % change year-on-year
- -5.66%
UK excluding London average salary £39,500 £38,000 £38,500
% change year-on-year
+3.94% -1.29%
Service Desk Manager
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
915 680 974
As % of all permanent IT jobs located in South Yorkshire 95.91% 95.51% 95.87%
Number of salaries quoted 756 547 807
Average salary £35,000 £36,000 £33,000
Average salary % change year-on-year
-2.77% +9.09%
90% offered a salary of more than £24,000 £22,000 £23,000
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in South Yorkshire

Service Desk Manager
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South Yorkshire region.

Service Desk Manager Salary Trend in South Yorkshire

Service Desk Manager
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South Yorkshire region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -27 5 £37,500 +20.00%
Service Desk Manager
Yorkshire

Service Desk Manager
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 20 October 2014, IT jobs across the South Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 18 (94.74%) ITIL
2 9 (47.37%) ITIL Certification
3 7 (36.84%) Windows
3 7 (36.84%) SLA
3 7 (36.84%) Active Directory
4 6 (31.58%) MS Excel
4 6 (31.58%) Remedy
4 6 (31.58%) Legal
4 6 (31.58%) Windows 7
4 6 (31.58%) Windows 8
4 6 (31.58%) ServiceNow
5 5 (26.32%) Service Delivery
6 4 (21.05%) Microsoft
6 4 (21.05%) Practice Management
6 4 (21.05%) Law
6 4 (21.05%) Statistics
6 4 (21.05%) User Experience
7 3 (15.79%) Pega
7 3 (15.79%) ISO/IEC 27001
7 3 (15.79%) Degree
7 3 (15.79%) MS Office
7 3 (15.79%) Service Management
8 2 (10.53%) SCOM
8 2 (10.53%) Workflow Management
8 2 (10.53%) Workflow
9 1 (5.26%) Service Desk Management
9 1 (5.26%) People Management
9 1 (5.26%) ISTQB Foundation Certification
9 1 (5.26%) Statistical Analysis
9 1 (5.26%) VMware

Service Desk Manager
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 20 October 2014, IT jobs across the South Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 6 (31.58%) MS Excel
2 3 (15.79%) MS Office
Communications & Networking
1 1 (5.26%) TCP/IP
General
1 6 (31.58%) Legal
2 4 (21.05%) Law
Miscellaneous
1 4 (21.05%) Statistics
1 4 (21.05%) User Experience
Operating Systems
1 7 (36.84%) Windows
2 6 (31.58%) Windows 7
2 6 (31.58%) Windows 8
Processes & Methodologies
1 18 (94.74%) ITIL
2 5 (26.32%) Service Delivery
3 4 (21.05%) Practice Management
4 3 (15.79%) Service Management
5 2 (10.53%) Workflow Management
5 2 (10.53%) Workflow
6 1 (5.26%) Statistical Analysis
6 1 (5.26%) Service Desk Management
6 1 (5.26%) People Management
6 1 (5.26%) Change Management
Qualifications
1 9 (47.37%) ITIL Certification
2 3 (15.79%) Degree
3 1 (5.26%) ISTQB Foundation Certification
3 1 (5.26%) ISEB
Quality Assurance & Compliance
1 7 (36.84%) SLA
2 3 (15.79%) ISO/IEC 27001
System Software
1 7 (36.84%) Active Directory
Systems Management
1 2 (10.53%) SCOM
Vendors
1 6 (31.58%) Remedy
1 6 (31.58%) ServiceNow
2 4 (21.05%) Microsoft
3 3 (15.79%) Pega
4 1 (5.26%) VMware