The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 233 187 224
Rank change year-on-year
-46 +37
Permanent jobs requiring a Service Desk Manager 17 33 7
As % of all permanent IT jobs located in Yorkshire 0.23% 0.61% 0.12%
As % of the Job Titles category 0.24% 0.65% 0.12%
Number of salaries quoted 17 32 4
Average salary £36,000 £42,500 £32,250
Average salary % change year-on-year
-15.29% +31.78%
90% offered a salary of more than £27,200 £29,000 £30,150
10% offered a salary of more than £37,500 £45,000 £44,500
UK excluding London average salary £37,500 £37,500 £37,500
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6991 5088 5679
As % of all permanent IT jobs located in Yorkshire 96.55% 94.71% 96.76%
Number of salaries quoted 5547 4045 4677
Average salary £37,000 £37,000 £35,000
Average salary % change year-on-year
- +5.71%
90% offered a salary of more than £23,000 £23,000 £24,000
10% offered a salary of more than £50,000 £52,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Yorkshire region.

Service Desk Manager Salary Trend in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire -12 13 £37,500 -3.84% 2
West Yorkshire -50 4 £27,000 -36.47%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 September 2014, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 33 (91.67%) ITIL
2 14 (38.89%) Windows
2 14 (38.89%) ITIL Certification
3 11 (30.56%) SLA
3 11 (30.56%) Active Directory
3 11 (30.56%) Service Management
3 11 (30.56%) Windows 7
4 10 (27.78%) Legal
5 9 (25.00%) Microsoft
5 9 (25.00%) Service Delivery
6 8 (22.22%) MS Office
6 8 (22.22%) MS Excel
6 8 (22.22%) Remedy
6 8 (22.22%) Windows 8
6 8 (22.22%) ServiceNow
7 7 (19.44%) Mentoring
8 6 (16.67%) Practice Management
8 6 (16.67%) Law
8 6 (16.67%) Statistics
8 6 (16.67%) ISO/IEC 27001
8 6 (16.67%) User Experience
9 5 (13.89%) MS Exchange
9 5 (13.89%) Windows Server 2008
9 5 (13.89%) Windows Server 2012
10 4 (11.11%) LAN
10 4 (11.11%) VoIP
10 4 (11.11%) WAN
10 4 (11.11%) Degree
10 4 (11.11%) Problem Management
11 3 (8.33%) MySQL

Service Desk Manager
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 September 2014, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) MS Exchange
2 3 (8.33%) Lync
3 1 (2.78%) CMS
Applications
1 8 (22.22%) MS Office
1 8 (22.22%) MS Excel
Communications & Networking
1 4 (11.11%) LAN
1 4 (11.11%) VoIP
1 4 (11.11%) WAN
2 3 (8.33%) POP3
2 3 (8.33%) DNS
2 3 (8.33%) Internet
2 3 (8.33%) WLAN
2 3 (8.33%) SMS
2 3 (8.33%) Asterisk PBX
3 2 (5.56%) TCP/IP
4 1 (2.78%) Firewall
4 1 (2.78%) Broadband
Database & Business Intelligence
1 3 (8.33%) MySQL
General
1 10 (27.78%) Legal
2 6 (16.67%) Law
3 1 (2.78%) Telecoms
3 1 (2.78%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.78%) ODBC
Miscellaneous
1 6 (16.67%) Statistics
1 6 (16.67%) User Experience
2 1 (2.78%) Management Information System
Operating Systems
1 14 (38.89%) Windows
2 11 (30.56%) Windows 7
3 8 (22.22%) Windows 8
4 5 (13.89%) Windows Server 2012
4 5 (13.89%) Windows Server 2008
5 3 (8.33%) UNIX
5 3 (8.33%) Linux
6 2 (5.56%) Windows Server 2003
Processes & Methodologies
1 33 (91.67%) ITIL
2 11 (30.56%) Service Management
3 9 (25.00%) Service Delivery
4 7 (19.44%) Mentoring
5 6 (16.67%) Practice Management
6 4 (11.11%) Problem Management
7 3 (8.33%) Supplier Management
7 3 (8.33%) Statistical Analysis
7 3 (8.33%) Mobile Device Management
7 3 (8.33%) ITSM
7 3 (8.33%) Coaching
7 3 (8.33%) People Management
8 2 (5.56%) Workflow
8 2 (5.56%) Workflow Management
8 2 (5.56%) Service Desk Management
8 2 (5.56%) Time Management
9 1 (2.78%) Continuous Improvement
9 1 (2.78%) Line Management
9 1 (2.78%) Release Management
9 1 (2.78%) Change Management
Qualifications
1 14 (38.89%) ITIL Certification
2 4 (11.11%) Degree
3 1 (2.78%) ITIL Foundation Certificate
3 1 (2.78%) ISTQB Foundation Certification
3 1 (2.78%) MCSE
3 1 (2.78%) ISEB
3 1 (2.78%) Microsoft Certification
Quality Assurance & Compliance
1 11 (30.56%) SLA
2 6 (16.67%) ISO/IEC 27001
3 3 (8.33%) ISO 9001
System Software
1 11 (30.56%) Active Directory
2 2 (5.56%) VMware Infrastructure
3 1 (2.78%) XenApp
Systems Management
1 3 (8.33%) SCCM
2 2 (5.56%) SCOM
Vendors
1 9 (25.00%) Microsoft
2 8 (22.22%) Remedy
2 8 (22.22%) ServiceNow
3 3 (8.33%) Pega
3 3 (8.33%) VMware
3 3 (8.33%) Apple
4 2 (5.56%) Citrix
5 1 (2.78%) Cisco
5 1 (2.78%) Altiris
5 1 (2.78%) Fortinet
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 5 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 5 days ago