The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 238 242 214
Rank change year-on-year
+4 -28
Permanent jobs requiring a Service Desk Manager 9 15 13
As % of all permanent IT jobs located in Yorkshire 0.12% 0.20% 0.22%
As % of the Job Titles category 0.13% 0.21% 0.23%
Number of salaries quoted 8 13 9
Average salary £35,000 £36,000 £37,500
Average salary % change year-on-year
-2.77% -4.00%
90% offered a salary of more than £30,200 £32,500 £30,600
10% offered a salary of more than £40,900 £37,500 £46,000
UK excluding London average salary £40,000 £40,000 £45,000
% change year-on-year
- -11.11%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7111 7267 5610
As % of all permanent IT jobs located in Yorkshire 97.52% 95.78% 96.08%
Number of salaries quoted 5737 5745 4422
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Yorkshire region.

Service Desk Manager Salary Trend in Yorkshire

Service Desk Manager
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the Yorkshire region over the 3 months to 17 April 2015.

Service Desk Manager Salary Histogram in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +3 4 £32,500 -13.33% 1
South Yorkshire -8 3 £39,000 +8.33% 2
North Yorkshire +23 2 £38,625 +15.29%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 April 2015, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 34 (79.07%) ITIL
2 21 (48.84%) ITIL Certification
3 15 (34.88%) MS Excel
4 12 (27.91%) Workflow
5 11 (25.58%) Service Delivery
6 9 (20.93%) Windows
7 8 (18.60%) Degree
8 7 (16.28%) SLA
8 7 (16.28%) Service Desk Management
9 6 (13.95%) Windows 7
9 6 (13.95%) Microsoft
9 6 (13.95%) Incident Management
10 5 (11.63%) Law
10 5 (11.63%) Legal
10 5 (11.63%) VMware
10 5 (11.63%) Service Management
11 4 (9.30%) Change Management
11 4 (9.30%) MS Office
11 4 (9.30%) C
11 4 (9.30%) Statistics
11 4 (9.30%) Marketing
11 4 (9.30%) VMware Infrastructure
11 4 (9.30%) User Experience
12 3 (6.98%) Analytical Skills
12 3 (6.98%) Time Management
12 3 (6.98%) Retail
12 3 (6.98%) Active Directory
12 3 (6.98%) E-Commerce
13 2 (4.65%) Remedy
13 2 (4.65%) Management Information System

Service Desk Manager
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 April 2015, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 15 (34.88%) MS Excel
2 4 (9.30%) MS Office
3 1 (2.33%) MS PowerPoint
Business Applications
1 1 (2.33%) assyst
Communications & Networking
1 1 (2.33%) VPN
General
1 5 (11.63%) Law
1 5 (11.63%) Legal
2 4 (9.30%) Marketing
3 3 (6.98%) Retail
4 2 (4.65%) Finance
Miscellaneous
1 4 (9.30%) Statistics
1 4 (9.30%) User Experience
2 3 (6.98%) Analytical Skills
3 2 (4.65%) Management Information System
4 1 (2.33%) PMI
Operating Systems
1 9 (20.93%) Windows
2 6 (13.95%) Windows 7
3 1 (2.33%) Windows 8
Processes & Methodologies
1 34 (79.07%) ITIL
2 12 (27.91%) Workflow
3 11 (25.58%) Service Delivery
4 7 (16.28%) Service Desk Management
5 6 (13.95%) Incident Management
6 5 (11.63%) Service Management
7 4 (9.30%) Change Management
8 3 (6.98%) E-Commerce
8 3 (6.98%) Time Management
9 2 (4.65%) Supplier Management
9 2 (4.65%) PRINCE2
9 2 (4.65%) Process Management
9 2 (4.65%) Problem Management
10 1 (2.33%) Line Management
10 1 (2.33%) Mentoring
10 1 (2.33%) People Management
10 1 (2.33%) CRM
10 1 (2.33%) Configuration Management
10 1 (2.33%) Project Management
10 1 (2.33%) Knowledge Management
Programming Languages
1 4 (9.30%) C
2 1 (2.33%) SQL
Qualifications
1 21 (48.84%) ITIL Certification
2 8 (18.60%) Degree
3 1 (2.33%) Security Cleared
3 1 (2.33%) ISTQB Foundation Certification
3 1 (2.33%) PMI Certification
3 1 (2.33%) ISEB
3 1 (2.33%) Microsoft Certification
3 1 (2.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (16.28%) SLA
System Software
1 4 (9.30%) VMware Infrastructure
2 3 (6.98%) Active Directory
3 1 (2.33%) Terminal Services
Systems Management
1 1 (2.33%) SCCM
1 1 (2.33%) SCOM
Vendors
1 6 (13.95%) Microsoft
2 5 (11.63%) VMware
3 2 (4.65%) LANDesk
3 2 (4.65%) Remedy
4 1 (2.33%) Intel
4 1 (2.33%) Citrix
4 1 (2.33%) Pega
4 1 (2.33%) ServiceNow
Leeds
Computer Futures
Salary: £32000 - £35000 per annum + competitive
Posted: 2 days ago
Sheffield
Capita - ITIN
Salary: £25000 - £30000 per annum + benefits
Posted: 16 days ago
Sheffield
Capita - ITIN
Salary: £35000.00 - £40000.00 per annum
Posted: 26 days ago