The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 244 236 187
Rank change year-on-year
-8 -49
Permanent jobs requiring a Service Desk Manager 9 19 29
As % of all permanent IT jobs located in Yorkshire 0.13% 0.27% 0.55%
As % of the Job Titles category 0.14% 0.28% 0.57%
Number of salaries quoted 4 15 27
Average salary £36,000 £36,000 £36,500
Average salary % change year-on-year
- -1.36%
90% offered a salary of more than £35,000 £26,750 £27,800
10% offered a salary of more than £37,350 £57,500 £45,000
UK excluding London average salary £40,000 £37,500 £38,000
% change year-on-year
+6.66% -1.31%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6643 6833 5066
As % of all permanent IT jobs located in Yorkshire 97.05% 96.16% 95.24%
Number of salaries quoted 5453 5419 3980
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Yorkshire region.

Service Desk Manager Salary Trend in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +7 8 £35,000 +7.69% 1
North Yorkshire +1 1 £37,000 -47.14%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in Yorkshire

For the 6 months to 3 July 2015, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 23 (79.31%) ITIL
2 10 (34.48%) ITIL Certification
3 7 (24.14%) Incident Management
3 7 (24.14%) MS Excel
4 6 (20.69%) Windows
4 6 (20.69%) SLA
5 5 (17.24%) Microsoft
5 5 (17.24%) Service Management
5 5 (17.24%) Service Delivery
5 5 (17.24%) Workflow
5 5 (17.24%) Root Cause Analysis
5 5 (17.24%) ITIL Foundation Certificate
6 4 (13.79%) Service Desk Management
6 4 (13.79%) Degree
6 4 (13.79%) Change Management
6 4 (13.79%) E-Commerce
7 3 (10.34%) MS Office
7 3 (10.34%) VMware
7 3 (10.34%) Windows 7
7 3 (10.34%) Analytical Skills
8 2 (6.90%) People Management
8 2 (6.90%) SDLC
8 2 (6.90%) User Experience
8 2 (6.90%) Time Management
8 2 (6.90%) Performance Management
8 2 (6.90%) VMware Infrastructure
8 2 (6.90%) Statistics
8 2 (6.90%) Problem Management
8 2 (6.90%) Supplier Management
8 2 (6.90%) Management Information System

Service Desk Manager
Top Related IT Skills in Yorkshire by Category

For the 6 months to 3 July 2015, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 7 (24.14%) MS Excel
2 3 (10.34%) MS Office
3 1 (3.45%) MS PowerPoint
Business Applications
1 1 (3.45%) assyst
Communications & Networking
1 1 (3.45%) VPN
General
1 2 (6.90%) Finance
1 2 (6.90%) Law
1 2 (6.90%) Legal
1 2 (6.90%) Games
2 1 (3.45%) Retail
2 1 (3.45%) Marketing
Miscellaneous
1 3 (10.34%) Analytical Skills
2 2 (6.90%) Management Information System
2 2 (6.90%) Statistics
2 2 (6.90%) User Experience
Operating Systems
1 6 (20.69%) Windows
2 3 (10.34%) Windows 7
Processes & Methodologies
1 23 (79.31%) ITIL
2 7 (24.14%) Incident Management
3 5 (17.24%) Workflow
3 5 (17.24%) Service Management
3 5 (17.24%) Service Delivery
3 5 (17.24%) Root Cause Analysis
4 4 (13.79%) Service Desk Management
4 4 (13.79%) Change Management
4 4 (13.79%) E-Commerce
5 2 (6.90%) Supplier Management
5 2 (6.90%) Problem Management
5 2 (6.90%) Time Management
5 2 (6.90%) Performance Management
5 2 (6.90%) People Management
5 2 (6.90%) SDLC
6 1 (3.45%) Line Management
6 1 (3.45%) Mentoring
6 1 (3.45%) Matrix Management
6 1 (3.45%) Knowledge Management
6 1 (3.45%) Resource Management
Programming Languages
1 2 (6.90%) C
2 1 (3.45%) SQL
Qualifications
1 10 (34.48%) ITIL Certification
2 5 (17.24%) ITIL Foundation Certificate
3 4 (13.79%) Degree
4 1 (3.45%) ISEB
4 1 (3.45%) Microsoft Certification
4 1 (3.45%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 6 (20.69%) SLA
System Software
1 2 (6.90%) Active Directory
1 2 (6.90%) VMware Infrastructure
2 1 (3.45%) Terminal Services
Systems Management
1 1 (3.45%) SCCM
1 1 (3.45%) SCOM
Vendors
1 5 (17.24%) Microsoft
2 3 (10.34%) VMware
3 1 (3.45%) Intel
3 1 (3.45%) Citrix
3 1 (3.45%) Remedy
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent Salary + Benefits
Posted: 2 days ago