The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 244 237 232
Rank change year-on-year
-7 -5
Permanent jobs requiring a Service Desk Manager 21 3 6
As % of all permanent IT jobs located in Yorkshire 0.29% 0.049% 0.097%
As % of the Job Titles category 0.30% 0.051% 0.10%
Number of salaries quoted 19 3 1
Average salary £32,500 £35,500 £42,500
Average salary % change year-on-year
-8.45% -16.47%
UK excluding London average salary £37,500 £42,500 £37,750
% change year-on-year
-11.76% +12.58%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6931 5910 5977
As % of all permanent IT jobs located in Yorkshire 96.67% 95.88% 96.72%
Number of salaries quoted 5728 4632 5018
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £23,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Yorkshire region.

Service Desk Manager Salary Trend in Yorkshire

Service Desk Manager
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the Yorkshire region over the 3 months to 19 December 2014.

Service Desk Manager Salary Histogram in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -3 14 £35,000 -9.09% 1
North Yorkshire - 7 £24,000 -
South Yorkshire -20 1 £37,500 +20.00%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in Yorkshire

For the 6 months to 19 December 2014, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 36 (94.74%) ITIL
2 16 (42.11%) ITIL Certification
3 13 (34.21%) Service Delivery
4 12 (31.58%) MS Excel
5 9 (23.68%) SLA
6 8 (21.05%) Windows
7 7 (18.42%) Law
7 7 (18.42%) Active Directory
7 7 (18.42%) Workflow
7 7 (18.42%) Service Desk Management
8 6 (15.79%) Windows 7
8 6 (15.79%) Windows 8
8 6 (15.79%) Remedy
8 6 (15.79%) ServiceNow
8 6 (15.79%) E-Commerce
8 6 (15.79%) Legal
8 6 (15.79%) Retail
8 6 (15.79%) Marketing
8 6 (15.79%) Statistics
8 6 (15.79%) User Experience
9 5 (13.16%) Degree
9 5 (13.16%) Service Management
9 5 (13.16%) Microsoft
10 4 (10.53%) MS Office
10 4 (10.53%) Practice Management
10 4 (10.53%) Pega
10 4 (10.53%) Problem Management
11 3 (7.89%) SMS
11 3 (7.89%) VoIP
11 3 (7.89%) POP3

Service Desk Manager
Top Related IT Skills in Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 12 (31.58%) MS Excel
2 4 (10.53%) MS Office
Communications & Networking
1 3 (7.89%) SMS
1 3 (7.89%) VoIP
1 3 (7.89%) POP3
1 3 (7.89%) DNS
1 3 (7.89%) Internet
1 3 (7.89%) Asterisk PBX
2 1 (2.63%) TCP/IP
Database & Business Intelligence
1 3 (7.89%) MySQL
General
1 7 (18.42%) Law
2 6 (15.79%) Legal
2 6 (15.79%) Retail
2 6 (15.79%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.63%) ODBC
Miscellaneous
1 6 (15.79%) Statistics
1 6 (15.79%) User Experience
2 1 (2.63%) PMI
2 1 (2.63%) Management Information System
Operating Systems
1 8 (21.05%) Windows
2 6 (15.79%) Windows 7
2 6 (15.79%) Windows 8
3 3 (7.89%) Linux
3 3 (7.89%) UNIX
Processes & Methodologies
1 36 (94.74%) ITIL
2 13 (34.21%) Service Delivery
3 7 (18.42%) Service Desk Management
3 7 (18.42%) Workflow
4 6 (15.79%) E-Commerce
5 5 (13.16%) Service Management
6 4 (10.53%) Problem Management
6 4 (10.53%) Practice Management
7 3 (7.89%) ITSM
8 2 (5.26%) PRINCE2
8 2 (5.26%) Workflow Management
9 1 (2.63%) Asset Management
9 1 (2.63%) Project Management
9 1 (2.63%) Process Management
9 1 (2.63%) Release Management
9 1 (2.63%) Time Management
9 1 (2.63%) Capacity Planning
9 1 (2.63%) Continuous Improvement
9 1 (2.63%) Performance Analysis
9 1 (2.63%) Line Management
Qualifications
1 16 (42.11%) ITIL Certification
2 5 (13.16%) Degree
3 1 (2.63%) Security Cleared
3 1 (2.63%) PMI Certification
3 1 (2.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (23.68%) SLA
2 3 (7.89%) ISO/IEC 27001
System Software
1 7 (18.42%) Active Directory
Systems Management
1 2 (5.26%) SCOM
Vendors
1 6 (15.79%) Remedy
1 6 (15.79%) ServiceNow
2 5 (13.16%) Microsoft
3 4 (10.53%) Pega
4 2 (5.26%) LANDesk
5 1 (2.63%) VMware
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 5 days ago