The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 220 242 224
Rank change year-on-year
+22 -18
Permanent jobs requiring a Service Desk Manager 33 3 6
As % of all permanent IT jobs located in Yorkshire 0.48% 0.046% 0.10%
As % of the Job Titles category 0.49% 0.048% 0.10%
Number of salaries quoted 21 3 2
Average salary £32,500 £33,750 £42,500
Average salary % change year-on-year
-3.70% -20.58%
UK excluding London average salary £37,500 £40,000 £42,250
% change year-on-year
-6.25% -5.32%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6721 6269 5723
As % of all permanent IT jobs located in Yorkshire 97.12% 95.40% 96.53%
Number of salaries quoted 5587 4904 4768
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Yorkshire region.

Service Desk Manager Salary Trend in Yorkshire

Service Desk Manager
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the Yorkshire region over the 3 months to 29 January 2015.

Service Desk Manager Salary Histogram in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 28 £32,500 -
South Yorkshire +1 3 £31,250 -10.71%
North Yorkshire - 3 £29,500 - 1
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 January 2015, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 34 (79.07%) ITIL
2 19 (44.19%) ITIL Certification
3 14 (32.56%) Service Delivery
4 13 (30.23%) MS Excel
5 11 (25.58%) Workflow
6 8 (18.60%) Service Desk Management
7 7 (16.28%) Windows
7 7 (16.28%) Marketing
7 7 (16.28%) Degree
8 6 (13.95%) Retail
8 6 (13.95%) E-Commerce
8 6 (13.95%) SLA
9 5 (11.63%) Service Management
9 5 (11.63%) Legal
9 5 (11.63%) VMware
9 5 (11.63%) Windows 7
9 5 (11.63%) Statistics
9 5 (11.63%) User Experience
10 4 (9.30%) VMware Infrastructure
10 4 (9.30%) Law
10 4 (9.30%) C
11 3 (6.98%) Microsoft
11 3 (6.98%) Change Management
11 3 (6.98%) Problem Management
12 2 (4.65%) Incident Management
12 2 (4.65%) Time Management
12 2 (4.65%) Finance
12 2 (4.65%) Supplier Management
12 2 (4.65%) Process Management
12 2 (4.65%) MS Office

Service Desk Manager
Top Related IT Skills in Yorkshire by Category

For the 6 months to 29 January 2015, IT jobs across the Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 13 (30.23%) MS Excel
2 2 (4.65%) MS Office
Communications & Networking
1 1 (2.33%) SMS
1 1 (2.33%) VoIP
1 1 (2.33%) POP3
1 1 (2.33%) DNS
1 1 (2.33%) Internet
1 1 (2.33%) Asterisk PBX
Database & Business Intelligence
1 1 (2.33%) MySQL
General
1 7 (16.28%) Marketing
2 6 (13.95%) Retail
3 5 (11.63%) Legal
4 4 (9.30%) Law
5 2 (4.65%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.33%) ODBC
Miscellaneous
1 5 (11.63%) Statistics
1 5 (11.63%) User Experience
2 1 (2.33%) Analytical Skills
2 1 (2.33%) PMI
Operating Systems
1 7 (16.28%) Windows
2 5 (11.63%) Windows 7
3 1 (2.33%) UNIX
3 1 (2.33%) Linux
3 1 (2.33%) Windows 8
Processes & Methodologies
1 34 (79.07%) ITIL
2 14 (32.56%) Service Delivery
3 11 (25.58%) Workflow
4 8 (18.60%) Service Desk Management
5 6 (13.95%) E-Commerce
6 5 (11.63%) Service Management
7 3 (6.98%) Change Management
7 3 (6.98%) Problem Management
8 2 (4.65%) Incident Management
8 2 (4.65%) Time Management
8 2 (4.65%) Supplier Management
8 2 (4.65%) Process Management
8 2 (4.65%) PRINCE2
9 1 (2.33%) Performance Analysis
9 1 (2.33%) Line Management
9 1 (2.33%) Mentoring
9 1 (2.33%) Coaching
9 1 (2.33%) Project Management
9 1 (2.33%) CRM
9 1 (2.33%) ITSM
Programming Languages
1 4 (9.30%) C
2 1 (2.33%) SQL
Qualifications
1 19 (44.19%) ITIL Certification
2 7 (16.28%) Degree
3 1 (2.33%) ISTQB Foundation Certification
3 1 (2.33%) ISEB
3 1 (2.33%) Microsoft Certification
3 1 (2.33%) PRINCE2 Certification
3 1 (2.33%) PMI Certification
3 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 6 (13.95%) SLA
System Software
1 4 (9.30%) VMware Infrastructure
2 1 (2.33%) Active Directory
Vendors
1 5 (11.63%) VMware
2 3 (6.98%) Microsoft
3 2 (4.65%) LANDesk
4 1 (2.33%) Pega
4 1 (2.33%) ServiceNow
4 1 (2.33%) Citrix
4 1 (2.33%) Remedy
Harrogate, North Yorkshire
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: 2 days ago