The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Desk Manager
England / Yorkshire
Rank 212 238 231
Rank change year-on-year
+26 -7
Permanent jobs requiring a Service Desk Manager 9 4 35
As % of all permanent IT jobs located in Yorkshire 0.17% 0.067% 0.50%
As % of the Job Titles category 0.18% 0.069% 0.51%
Number of salaries quoted 9 2 23
Median salary £36,000 £36,250 £32,500
Median salary % change year-on-year
-0.68% +11.53%
90% offered a salary of more than £34,500 £33,250 £28,200
10% offered a salary of more than £39,400 £39,250 £37,500
UK excluding London median salary £39,000 £42,500 £37,500
% change year-on-year
-8.23% +13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5033 5799 6816
As % of all permanent IT jobs located in Yorkshire 97.77% 97.05% 98.00%
Number of salaries quoted 4309 4844 5653
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Manager
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Yorkshire region.

Service Desk Manager Salary Trend in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +30 9 £36,000 -0.68%
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 23 January 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Manager in the job title.

1 11 (61.11%) ITIL
1 11 (61.11%) Windows
2 8 (44.44%) SLA
3 6 (33.33%) Microsoft
4 5 (27.78%) Windows 7
5 4 (22.22%) Performance Management
5 4 (22.22%) Mentoring
5 4 (22.22%) Stakeholder Management
5 4 (22.22%) Incident Management
6 3 (16.67%) MS Office
6 3 (16.67%) PRINCE2
6 3 (16.67%) MS Excel
6 3 (16.67%) MS Exchange
6 3 (16.67%) Coaching
6 3 (16.67%) Business Transformation
6 3 (16.67%) Windows 8
7 2 (11.11%) Service Desk Management
7 2 (11.11%) AirWatch
7 2 (11.11%) Windows Server 2008
7 2 (11.11%) Fat Client
7 2 (11.11%) LAN
7 2 (11.11%) WAN
7 2 (11.11%) Cisco
7 2 (11.11%) Citrix
7 2 (11.11%) IT Governance
7 2 (11.11%) QA
7 2 (11.11%) Programme Management
7 2 (11.11%) IP Telephony
7 2 (11.11%) Thin Client
7 2 (11.11%) Terminal Services

Service Desk Manager Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) MS Exchange
Applications
1 3 (16.67%) MS Excel
1 3 (16.67%) MS Office
Cloud Services
1 1 (5.56%) Microsoft Azure
1 1 (5.56%) Office 365
Communications & Networking
1 2 (11.11%) Firewall
1 2 (11.11%) IP Telephony
1 2 (11.11%) LAN
1 2 (11.11%) WAN
2 1 (5.56%) VoIP
General
1 1 (5.56%) Billing
1 1 (5.56%) Retail
Miscellaneous
1 2 (11.11%) Fat Client
1 2 (11.11%) Management Information System
1 2 (11.11%) Thin Client
Operating Systems
1 11 (61.11%) Windows
2 5 (27.78%) Windows 7
3 3 (16.67%) Windows 8
4 2 (11.11%) Windows Server 2008
5 1 (5.56%) Windows 10
5 1 (5.56%) Windows Server
Processes & Methodologies
1 11 (61.11%) ITIL
2 4 (22.22%) Incident Management
2 4 (22.22%) Mentoring
2 4 (22.22%) Performance Management
2 4 (22.22%) Stakeholder Management
3 3 (16.67%) Business Transformation
3 3 (16.67%) Coaching
3 3 (16.67%) PRINCE2
4 2 (11.11%) IT Governance
4 2 (11.11%) Migration
4 2 (11.11%) Programme Management
4 2 (11.11%) Service Delivery
4 2 (11.11%) Service Desk Management
5 1 (5.56%) Asset Management
5 1 (5.56%) IT Asset Management
Qualifications
1 1 (5.56%) CCNA
1 1 (5.56%) Cisco Certification
1 1 (5.56%) MCITP
1 1 (5.56%) MCSE
1 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 8 (44.44%) SLA
2 2 (11.11%) QA
System Software
1 2 (11.11%) Terminal Services
2 1 (5.56%) Active Directory
2 1 (5.56%) VMware Infrastructure
Systems Management
1 2 (11.11%) AirWatch
Vendors
1 6 (33.33%) Microsoft
2 2 (11.11%) Cisco
2 2 (11.11%) Citrix
3 1 (5.56%) LANDesk
3 1 (5.56%) VMware