The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Stevenage region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 34 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 7 0 0
As % of all permanent IT jobs located in Stevenage 3.10% - -
As % of the Job Titles category 3.10% - -
Number of salaries quoted 7 0 0
Average salary £31,500 - -
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Stevenage
Permanent IT job ads with a match in the
Job Titles category
226 134 248
As % of all permanent IT jobs located in Stevenage 100.00% 95.71% 95.02%
Number of salaries quoted 156 44 220
Average salary £35,000 £42,500 £45,000
Average salary % change year-on-year
-17.64% -5.55%
90% offered a salary of more than £22,500 £30,500 £27,500
10% offered a salary of more than £50,000 £57,500 £65,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
Hertfordshire

2nd Line Support
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Stevenage region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Stevenage

2nd Line Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Stevenage region.

2nd Line Support Salary Trend in Stevenage

2nd Line Support
Top 30 Related IT Skills in Stevenage

For the 6 months to 18 April 2014, IT jobs across the Stevenage region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 12 (100.00%) Windows
1 12 (100.00%) Windows 7
2 11 (91.67%) MS Excel
2 11 (91.67%) Windows XP
2 11 (91.67%) MS Office
2 11 (91.67%) TCP/IP
3 7 (58.33%) SLA
4 6 (50.00%) HP
4 6 (50.00%) MS Exchange
4 6 (50.00%) MCTS
4 6 (50.00%) Windows Vista
4 6 (50.00%) Exchange Server 2007
4 6 (50.00%) VMware Infrastructure
4 6 (50.00%) Microsoft Certification
4 6 (50.00%) Apple
4 6 (50.00%) VMware
4 6 (50.00%) Web Design
4 6 (50.00%) Hyper-V
4 6 (50.00%) MCP
4 6 (50.00%) Exchange Server 2010
4 6 (50.00%) Windows 8
4 6 (50.00%) Windows Server 2012
4 6 (50.00%) Exchange Server 2013
4 6 (50.00%) Windows Server 2008
5 4 (33.33%) Degree
5 4 (33.33%) Retail
5 4 (33.33%) MS PowerPoint
5 4 (33.33%) Firmware
5 4 (33.33%) PowerShell
5 4 (33.33%) Back Office

2nd Line Support
Top Related IT Skills in Stevenage by Category

For the 6 months to 18 April 2014, IT jobs across the Stevenage region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (50.00%) MS Exchange
1 6 (50.00%) Exchange Server 2007
1 6 (50.00%) Exchange Server 2010
1 6 (50.00%) Exchange Server 2013
Applications
1 11 (91.67%) MS Excel
1 11 (91.67%) MS Office
2 4 (33.33%) MS PowerPoint
Communications & Networking
1 11 (91.67%) TCP/IP
2 4 (33.33%) DHCP
2 4 (33.33%) DNS
General
1 4 (33.33%) Retail
1 4 (33.33%) Back Office
Libraries, Frameworks & Software Standards
1 4 (33.33%) .NET
Miscellaneous
1 4 (33.33%) Firmware
2 1 (8.33%) Smartphone
Operating Systems
1 12 (100.00%) Windows
1 12 (100.00%) Windows 7
2 11 (91.67%) Windows XP
3 6 (50.00%) Windows Vista
3 6 (50.00%) Windows 8
3 6 (50.00%) Windows Server 2012
3 6 (50.00%) Windows Server 2008
4 1 (8.33%) Windows Server 2003
Processes & Methodologies
1 6 (50.00%) Web Design
2 1 (8.33%) ITIL
Programming Languages
1 4 (33.33%) PowerShell
1 4 (33.33%) C#
1 4 (33.33%) VBScript
1 4 (33.33%) VB.NET
Qualifications
1 6 (50.00%) MCTS
1 6 (50.00%) Microsoft Certification
1 6 (50.00%) MCP
2 4 (33.33%) Degree
Quality Assurance & Compliance
1 7 (58.33%) SLA
System Software
1 6 (50.00%) VMware Infrastructure
1 6 (50.00%) Hyper-V
2 1 (8.33%) Active Directory
Vendors
1 6 (50.00%) HP
1 6 (50.00%) Apple
1 6 (50.00%) VMware
2 1 (8.33%) Citrix
2 1 (8.33%) Microsoft