The statistics below represent IT jobs advertised across the Stevenage region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 23 26 28
Rank change year-on-year
+3 +2
Permanent jobs requiring a 2nd Line Support 2 2 4
As % of all permanent IT jobs located in Stevenage 2.13% 1.89% 2.25%
As % of the Job Titles category 2.15% 1.90% 2.42%
Number of salaries quoted 2 2 4
Median salary £26,250 £19,500 £28,500
Median salary % change year-on-year
+34.61% -31.57%
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stevenage region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stevenage
Permanent IT job ads with a match in the
Job Titles category
93 105 165
As % of all permanent IT jobs located in Stevenage 98.94% 99.06% 92.70%
Number of salaries quoted 84 97 141
Median salary £32,500 £37,500 £33,500
Median salary % change year-on-year
-13.33% +11.94%
90% offered a salary of more than £19,750 £26,500 £16,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Stevenage

The demand trend of job ads across the Stevenage region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Stevenage

2nd Line Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Stevenage region.

2nd Line Support Salary Trend in Stevenage

2nd Line Support Skill Set
Top 30 Related IT Skills in Stevenage

For the 6 months to 28 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stevenage region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
2 5 (83.33%) MS Office
2 5 (83.33%) Windows Server 2008
2 5 (83.33%) Windows Server
3 4 (66.67%) Windows Server 2012
3 4 (66.67%) MS Exchange
3 4 (66.67%) TCP/IP
3 4 (66.67%) Apple
4 3 (50.00%) Exchange Server 2007
4 3 (50.00%) MS Excel
4 3 (50.00%) Exchange Server 2013
4 3 (50.00%) Driving Licence
4 3 (50.00%) Exchange Server 2010
4 3 (50.00%) Windows 8
5 2 (33.33%) Hyper-V
5 2 (33.33%) Data Protection
5 2 (33.33%) VMware Infrastructure
5 2 (33.33%) Microsoft
5 2 (33.33%) Active Directory
5 2 (33.33%) VMware
5 2 (33.33%) Virtual Environments
6 1 (16.67%) Thin Client
6 1 (16.67%) Terminal Services
6 1 (16.67%) Service Management
6 1 (16.67%) Change Management
6 1 (16.67%) Fat Client
6 1 (16.67%) Dell
6 1 (16.67%) Microsoft Certification
6 1 (16.67%) Avaya
6 1 (16.67%) SAN

2nd Line Support Skill Set
Top Related IT Skills in Stevenage by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) MS Exchange
2 3 (50.00%) Exchange Server 2007
2 3 (50.00%) Exchange Server 2010
2 3 (50.00%) Exchange Server 2013
3 1 (16.67%) SharePoint
Applications
1 5 (83.33%) MS Office
2 3 (50.00%) MS Excel
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 4 (66.67%) TCP/IP
2 1 (16.67%) LAN
2 1 (16.67%) SAN
2 1 (16.67%) WAN
Miscellaneous
1 3 (50.00%) Driving Licence
2 1 (16.67%) Fat Client
2 1 (16.67%) Thin Client
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows Server
2 5 (83.33%) Windows Server 2008
3 4 (66.67%) Windows Server 2012
4 3 (50.00%) Windows 8
5 1 (16.67%) Windows 10
5 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) Data Protection
1 2 (33.33%) Virtual Environments
2 1 (16.67%) Change Management
2 1 (16.67%) ITIL
2 1 (16.67%) Service Management
Qualifications
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) Hyper-V
1 2 (33.33%) VMware Infrastructure
2 1 (16.67%) Terminal Services
2 1 (16.67%) VMware ESXi
2 1 (16.67%) vSphere
Vendors
1 4 (66.67%) Apple
2 2 (33.33%) Microsoft
2 2 (33.33%) VMware
3 1 (16.67%) Avaya
3 1 (16.67%) Dell