The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 23 28 30
Rank change year-on-year
+5 +2
Permanent jobs requiring a Technical Support 10 4 9
As % of all permanent IT jobs located in Stevenage 5.78% 2.61% 4.97%
As % of the Job Titles category 6.45% 2.65% 5.14%
Number of salaries quoted 10 4 9
Average salary £16,500 £31,000 £38,500
Average salary % change year-on-year
-46.77% -19.48%
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stevenage region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stevenage
Permanent IT job ads with a match in the
Job Titles category
155 151 175
As % of all permanent IT jobs located in Stevenage 89.60% 98.69% 96.69%
Number of salaries quoted 132 110 161
Average salary £34,350 £40,000 £37,500
Average salary % change year-on-year
-14.12% +6.66%
90% offered a salary of more than £16,500 £25,000 £24,000
10% offered a salary of more than £47,500 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Stevenage region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Stevenage

Technical Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Stevenage region.

Technical Support Salary Trend in Stevenage

Technical Support
Salary Histogram in Stevenage

This chart provides a salary histogram for IT jobs citing Technical Support across the Stevenage region over the 3 months to 22 September 2014.

Technical Support Salary Histogram in Stevenage

Technical Support
Top 26 Related IT Skills in Stevenage

For the 6 months to 22 September 2014, IT jobs across the Stevenage region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 18 (94.74%) Windows
2 17 (89.47%) Windows XP
3 10 (52.63%) VMware
4 9 (47.37%) SQL Server
4 9 (47.37%) Microsoft
5 8 (42.11%) ITIL
6 7 (36.84%) Windows Server 2003
6 7 (36.84%) Windows Server 2008
7 6 (31.58%) Windows Vista
8 5 (26.32%) VMware ESX
8 5 (26.32%) Dell
8 5 (26.32%) MS Excel
9 4 (21.05%) SQL
9 4 (21.05%) MS Office
10 3 (15.79%) SAN
10 3 (15.79%) Time Management
10 3 (15.79%) Windows 7
10 3 (15.79%) EqualLogic
11 2 (10.53%) ITIL Certification
11 2 (10.53%) CRM
12 1 (5.26%) LAN
12 1 (5.26%) WAN
12 1 (5.26%) Six Sigma
12 1 (5.26%) Service Management
12 1 (5.26%) Video Conferencing
12 1 (5.26%) Service Desk Management

Technical Support
Top Related IT Skills in Stevenage by Category

For the 6 months to 22 September 2014, IT jobs across the Stevenage region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 5 (26.32%) MS Excel
2 4 (21.05%) MS Office
Communications & Networking
1 3 (15.79%) SAN
2 1 (5.26%) LAN
2 1 (5.26%) WAN
Database & Business Intelligence
1 9 (47.37%) SQL Server
Miscellaneous
1 3 (15.79%) EqualLogic
2 1 (5.26%) Video Conferencing
Operating Systems
1 18 (94.74%) Windows
2 17 (89.47%) Windows XP
3 7 (36.84%) Windows Server 2003
3 7 (36.84%) Windows Server 2008
4 6 (31.58%) Windows Vista
5 3 (15.79%) Windows 7
Processes & Methodologies
1 8 (42.11%) ITIL
2 3 (15.79%) Time Management
3 2 (10.53%) CRM
4 1 (5.26%) Six Sigma
4 1 (5.26%) Service Management
4 1 (5.26%) Service Desk Management
Programming Languages
1 4 (21.05%) SQL
Qualifications
1 2 (10.53%) ITIL Certification
System Software
1 5 (26.32%) VMware ESX
Vendors
1 10 (52.63%) VMware
2 9 (47.37%) Microsoft
3 5 (26.32%) Dell