The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 17 34 33
Rank change year-on-year
+17 -1
Permanent jobs requiring a Technical Support 11 7 1
As % of all permanent IT jobs located in Stevenage 6.79% 3.41% 0.53%
As % of the Job Titles category 7.75% 3.54% 0.55%
Number of salaries quoted 11 7 1
Average salary £16,500 £54,000 £52,500
Average salary % change year-on-year
-69.44% +2.85%
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stevenage region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stevenage
Permanent IT job ads with a match in the
Job Titles category
142 198 183
As % of all permanent IT jobs located in Stevenage 87.65% 96.59% 97.34%
Number of salaries quoted 120 132 149
Average salary £37,500 £45,000 £39,000
Average salary % change year-on-year
-16.66% +15.38%
90% offered a salary of more than £16,500 £27,500 £24,500
10% offered a salary of more than £50,000 £52,500 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Stevenage region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Stevenage

Technical Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Stevenage region.

Technical Support Salary Trend in Stevenage

Technical Support
Top 16 Related IT Skills in Stevenage

For the 6 months to 19 December 2014, IT jobs across the Stevenage region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (100.00%) Windows
2 20 (95.24%) Windows XP
3 17 (80.95%) Windows Server 2003
3 17 (80.95%) Windows Vista
3 17 (80.95%) Windows Server 2008
4 8 (38.10%) Microsoft
5 7 (33.33%) MS Excel
6 6 (28.57%) MS Office
7 5 (23.81%) Time Management
8 3 (14.29%) VMware
8 3 (14.29%) SQL Server
8 3 (14.29%) ITIL
9 2 (9.52%) Dell
9 2 (9.52%) SAN
9 2 (9.52%) VMware ESX
10 1 (4.76%) CRM

Technical Support
Top Related IT Skills in Stevenage by Category

For the 6 months to 19 December 2014, IT jobs across the Stevenage region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 7 (33.33%) MS Excel
2 6 (28.57%) MS Office
Communications & Networking
1 2 (9.52%) SAN
Database & Business Intelligence
1 3 (14.29%) SQL Server
Operating Systems
1 21 (100.00%) Windows
2 20 (95.24%) Windows XP
3 17 (80.95%) Windows Server 2003
3 17 (80.95%) Windows Vista
3 17 (80.95%) Windows Server 2008
Processes & Methodologies
1 5 (23.81%) Time Management
2 3 (14.29%) ITIL
3 1 (4.76%) CRM
System Software
1 2 (9.52%) VMware ESX
Vendors
1 8 (38.10%) Microsoft
2 3 (14.29%) VMware
3 2 (9.52%) Dell