The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Stevenage region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 21 29 23
Rank change year-on-year
+8 -6
Permanent jobs requiring a Technical Support 12 3 7
As % of all permanent IT jobs located in Stevenage 8.57% 1.88% 5.11%
As % of the Job Titles category 8.96% 2.05% 5.19%
Number of salaries quoted 12 3 7
Average salary £32,500 £31,000 £28,500
Average salary % change year-on-year
+4.83% +8.77%
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Stevenage
Permanent IT job ads with a match in the
Job Titles category
134 146 135
As % of all permanent IT jobs located in Stevenage 95.71% 91.25% 98.54%
Number of salaries quoted 106 75 127
Average salary £39,000 £42,500 £42,500
Average salary % change year-on-year
-8.23% -
90% offered a salary of more than £18,000 £28,000 £26,500
10% offered a salary of more than £52,000 £57,900 £54,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Hertfordshire

Technical Support
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Stevenage region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Stevenage

Technical Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Stevenage region.

Technical Support Salary Trend in Stevenage

Technical Support
Salary Histogram in Stevenage

This chart provides a salary histogram for IT jobs citing Technical Support across the Stevenage region over the 3 months to 23 July 2014.

Technical Support Salary Histogram in Stevenage

Technical Support
Top 26 Related IT Skills in Stevenage

For the 6 months to 23 July 2014, IT jobs across the Stevenage region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 14 (93.33%) Windows
2 13 (86.67%) Windows XP
3 11 (73.33%) SQL Server
4 10 (66.67%) VMware
5 8 (53.33%) ITIL
6 6 (40.00%) Microsoft
7 5 (33.33%) Dell
7 5 (33.33%) VMware ESX
8 4 (26.67%) SQL
9 3 (20.00%) SAN
9 3 (20.00%) Windows 7
9 3 (20.00%) EqualLogic
10 2 (13.33%) Root Cause Analysis
10 2 (13.33%) Change Management
10 2 (13.33%) ITIL Certification
10 2 (13.33%) MS Excel
10 2 (13.33%) CRM
11 1 (6.67%) LAN
11 1 (6.67%) WAN
11 1 (6.67%) MS Office
11 1 (6.67%) Windows Server 2003
11 1 (6.67%) Six Sigma
11 1 (6.67%) Service Management
11 1 (6.67%) Video Conferencing
11 1 (6.67%) Windows Server 2008
11 1 (6.67%) Service Desk Management

Technical Support
Top Related IT Skills in Stevenage by Category

For the 6 months to 23 July 2014, IT jobs across the Stevenage region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (13.33%) MS Excel
2 1 (6.67%) MS Office
Communications & Networking
1 3 (20.00%) SAN
2 1 (6.67%) LAN
2 1 (6.67%) WAN
Database & Business Intelligence
1 11 (73.33%) SQL Server
Miscellaneous
1 3 (20.00%) EqualLogic
2 1 (6.67%) Video Conferencing
Operating Systems
1 14 (93.33%) Windows
2 13 (86.67%) Windows XP
3 3 (20.00%) Windows 7
4 1 (6.67%) Windows Server 2003
4 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 8 (53.33%) ITIL
2 2 (13.33%) CRM
2 2 (13.33%) Change Management
2 2 (13.33%) Root Cause Analysis
3 1 (6.67%) Service Desk Management
3 1 (6.67%) Six Sigma
3 1 (6.67%) Service Management
Programming Languages
1 4 (26.67%) SQL
Qualifications
1 2 (13.33%) ITIL Certification
System Software
1 5 (33.33%) VMware ESX
Vendors
1 10 (66.67%) VMware
2 6 (40.00%) Microsoft
3 5 (33.33%) Dell