The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 128 112 113
Rank change year-on-year
-16 +1
Permanent jobs requiring a Technical Support 26 39 19
As % of all permanent IT jobs located in Hertfordshire 1.07% 1.65% 0.95%
As % of the Job Titles category 1.13% 1.71% 0.99%
Number of salaries quoted 26 33 19
Average salary £30,000 £32,500 £31,000
Average salary % change year-on-year
-7.69% +4.83%
90% offered a salary of more than £22,750 £16,500 £19,900
10% offered a salary of more than £40,000 £39,000 £60,000
UK excluding London average salary £28,000 £30,000 £30,750
% change year-on-year
-6.66% -2.43%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2301 2285 1913
As % of all permanent IT jobs located in Hertfordshire 94.46% 96.86% 95.22%
Number of salaries quoted 1978 1879 1553
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,500 £23,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hertfordshire

Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hertfordshire region.

Technical Support Salary Trend in Hertfordshire

Technical Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hertfordshire region over the 3 months to 1 September 2015.

Technical Support Salary Histogram in Hertfordshire

Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -9 5 £32,500 - 1
Borehamwood - 5 £25,500 -
Hemel Hempstead +9 4 £30,000 -33.33%
Baldock - 1 £20,000 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 1 September 2015, IT jobs across the Hertfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 28 (57.14%) Windows
2 21 (42.86%) Microsoft
3 19 (38.78%) Active Directory
3 19 (38.78%) MS Excel
4 14 (28.57%) WAN
5 13 (26.53%) SQL
6 11 (22.45%) Analytical Skills
7 10 (20.41%) Citrix
7 10 (20.41%) VMware
8 9 (18.37%) .NET
8 9 (18.37%) TCP/IP
8 9 (18.37%) LAN
9 8 (16.33%) Linux
9 8 (16.33%) MCSE
9 8 (16.33%) Microsoft Certification
9 8 (16.33%) Firewall
10 7 (14.29%) MCSA
10 7 (14.29%) MS Office
10 7 (14.29%) MS Exchange
11 6 (12.24%) SQL Server
11 6 (12.24%) ITIL
11 6 (12.24%) Apple
11 6 (12.24%) Cisco
11 6 (12.24%) Telecoms
11 6 (12.24%) Incident Management
11 6 (12.24%) SCCM
11 6 (12.24%) Windows Server 2008
11 6 (12.24%) XenApp
11 6 (12.24%) Office 365
11 6 (12.24%) Windows Server 2012

Technical Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 1 September 2015, IT jobs across the Hertfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
2 4 (8.16%) SharePoint
2 4 (8.16%) Exchange Server 2010
3 3 (6.12%) Exchange Server 2003
4 2 (4.08%) Blackberry Enterprise Server
5 1 (2.04%) ColdFusion
5 1 (2.04%) Exchange Server 2007
5 1 (2.04%) Exchange Server 2013
Applications
1 19 (38.78%) MS Excel
2 7 (14.29%) MS Office
Cloud Services
1 6 (12.24%) Office 365
2 3 (6.12%) Microsoft Azure
Communications & Networking
1 14 (28.57%) WAN
2 9 (18.37%) LAN
2 9 (18.37%) TCP/IP
3 8 (16.33%) Firewall
4 4 (8.16%) DNS
5 3 (6.12%) DHCP
6 2 (4.08%) VoIP
6 2 (4.08%) VLAN
6 2 (4.08%) NAS
6 2 (4.08%) SAN
6 2 (4.08%) Internet
7 1 (2.04%) MPLS
7 1 (2.04%) OSPF
7 1 (2.04%) BGP
7 1 (2.04%) VRRP
7 1 (2.04%) Multicast
7 1 (2.04%) Wireless
7 1 (2.04%) RIP
7 1 (2.04%) SSL
7 1 (2.04%) VPN
Database & Business Intelligence
1 6 (12.24%) SQL Server
2 3 (6.12%) SQL Server 2008
2 3 (6.12%) SQL Server 2012
3 2 (4.08%) MySQL
General
1 6 (12.24%) Telecoms
2 5 (10.20%) Billing
3 3 (6.12%) Publishing
4 1 (2.04%) Finance
Libraries, Frameworks & Software Standards
1 9 (18.37%) .NET
2 1 (2.04%) ASP.NET
2 1 (2.04%) SOAP
2 1 (2.04%) XML
2 1 (2.04%) DOM
2 1 (2.04%) DHTML
2 1 (2.04%) HTML
Miscellaneous
1 11 (22.45%) Analytical Skills
2 4 (8.16%) Blackberry
3 1 (2.04%) Replication
3 1 (2.04%) Computer Science
3 1 (2.04%) Hybrid Cloud
3 1 (2.04%) Data Centre
3 1 (2.04%) HP StoreVirtual
Operating Systems
1 28 (57.14%) Windows
2 8 (16.33%) Linux
3 6 (12.24%) Windows Server 2008
3 6 (12.24%) Windows Server 2012
4 2 (4.08%) UNIX
4 2 (4.08%) Windows 7
4 2 (4.08%) Windows Server 2003
5 1 (2.04%) Ubuntu
5 1 (2.04%) Windows 8
5 1 (2.04%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (12.24%) ITIL
1 6 (12.24%) Incident Management
2 5 (10.20%) Time Management
2 5 (10.20%) Data Management
3 4 (8.16%) Change Management
3 4 (8.16%) ITIL V3
3 4 (8.16%) Agile Software Development
4 3 (6.12%) Business Transformation
4 3 (6.12%) User Acceptance Testing
5 2 (4.08%) Mentoring
5 2 (4.08%) Project Management
6 1 (2.04%) Resource Management
6 1 (2.04%) Performance Tuning
6 1 (2.04%) Continuous Improvement
6 1 (2.04%) ITSM
6 1 (2.04%) CRM
6 1 (2.04%) Six Sigma
6 1 (2.04%) Content Management
6 1 (2.04%) Document Management
6 1 (2.04%) Network Planning
Programming Languages
1 13 (26.53%) SQL
2 5 (10.20%) VB
2 5 (10.20%) VB6
3 1 (2.04%) PowerShell
3 1 (2.04%) Bash Shell
3 1 (2.04%) VBA
3 1 (2.04%) JavaScript
3 1 (2.04%) PHP
Qualifications
1 8 (16.33%) MCSE
1 8 (16.33%) Microsoft Certification
2 7 (14.29%) MCSA
3 4 (8.16%) CCNA
3 4 (8.16%) Cisco Certification
3 4 (8.16%) Degree
4 3 (6.12%) Security Cleared
4 3 (6.12%) MCITP
5 1 (2.04%) Six Sigma Green Belt
5 1 (2.04%) SC Cleared
5 1 (2.04%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.16%) SLA
System Software
1 19 (38.78%) Active Directory
2 6 (12.24%) XenApp
3 5 (10.20%) VMware Infrastructure
4 4 (8.16%) VMware ESXi
5 3 (6.12%) Terminal Services
6 2 (4.08%) Hyper-V
6 2 (4.08%) iptables
6 2 (4.08%) XenDesktop
7 1 (2.04%) Xen
Systems Management
1 6 (12.24%) SCCM
2 3 (6.12%) SCOM
Vendors
1 21 (42.86%) Microsoft
2 10 (20.41%) VMware
2 10 (20.41%) Citrix
3 6 (12.24%) Apple
3 6 (12.24%) Cisco
4 3 (6.12%) HP
5 2 (4.08%) Dell
5 2 (4.08%) SAP
5 2 (4.08%) Fujitsu
6 1 (2.04%) Planview
6 1 (2.04%) SonicWALL
6 1 (2.04%) SolarWinds
6 1 (2.04%) Red Hat
Hertfordshire
Deerfoot IT Resources Ltd
Salary: £18000 - £20000 per annum + Benefits package
Posted: 2 hours ago
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 per annum
Posted: 6 days ago
Hertfordshire
Deerfoot IT
Salary: £18000 - £22000 per annum + Benefits package
Posted: 8 days ago