The statistics below represent IT jobs advertised across the Hertfordshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 106 135 99
Rank change year-on-year
+29 -36
Permanent jobs requiring a Technical Support 28 23 56
As % of all permanent IT jobs located in Hertfordshire 1.38% 0.95% 2.13%
As % of the Job Titles category 1.43% 0.98% 2.19%
Number of salaries quoted 20 21 54
Median salary £37,500 £28,000 £32,500
Median salary % change year-on-year
+33.92% -13.84%
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1954 2354 2559
As % of all permanent IT jobs located in Hertfordshire 96.11% 97.39% 97.12%
Number of salaries quoted 1648 1922 2097
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Hertfordshire

Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hertfordshire region.

Technical Support Salary Trend in Hertfordshire

Technical Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hertfordshire region over the 3 months to 25 June 2016.

Technical Support Salary Histogram in Hertfordshire

Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +26 12 £24,000 -26.15%
Stevenage - 10 £37,500 -
Hemel Hempstead +20 4 - - 2
Technical Support
East of England

Technical Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Technical Support in the job title.

1 38 (66.67%) ITIL
2 28 (49.12%) Microsoft
3 20 (35.09%) Windows
3 20 (35.09%) MS Office
3 20 (35.09%) SQL
3 20 (35.09%) SC Cleared
3 20 (35.09%) Security Cleared
3 20 (35.09%) Windows Server 2008
4 19 (33.33%) Windows Server 2003
5 14 (24.56%) Microsoft Certification
6 13 (22.81%) Validation
6 13 (22.81%) MCDST
7 11 (19.30%) SCCM
7 11 (19.30%) Windows 7
7 11 (19.30%) Becrypt
7 11 (19.30%) Handset
7 11 (19.30%) Blackberry
7 11 (19.30%) Windows XP
7 11 (19.30%) MS Excel
8 9 (15.79%) Unix
8 9 (15.79%) ITIL Certification
8 9 (15.79%) Finance
8 9 (15.79%) SLA
8 9 (15.79%) Statistics
8 9 (15.79%) Degree
9 8 (14.04%) Incident Management
9 8 (14.04%) Analytical Skills
9 8 (14.04%) ITIL V3
9 8 (14.04%) Mainframe
10 7 (12.28%) Firewall

Technical Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.53%) MS Exchange
2 1 (1.75%) CMS
Applications
1 20 (35.09%) MS Office
2 11 (19.30%) MS Excel
Business Applications
1 1 (1.75%) Dynamics AX
Communications & Networking
1 7 (12.28%) Firewall
1 7 (12.28%) TCP/IP
2 4 (7.02%) CTI
2 4 (7.02%) VoIP
3 2 (3.51%) ADSL
3 2 (3.51%) Broadband
3 2 (3.51%) Ethernet
3 2 (3.51%) IP Telephony
3 2 (3.51%) WAN
4 1 (1.75%) DHCP
4 1 (1.75%) DNS
4 1 (1.75%) NetScaler
4 1 (1.75%) PBX
4 1 (1.75%) RS-232
4 1 (1.75%) Unified Communications
4 1 (1.75%) Wireless
Database & Business Intelligence
1 2 (3.51%) SQL Server
2 1 (1.75%) Relational Database
Development Applications
1 2 (3.51%) Selenium
2 1 (1.75%) MorphX
General
1 9 (15.79%) Finance
2 5 (8.77%) Spanish Language
2 5 (8.77%) Telecoms
3 1 (1.75%) Electronics
3 1 (1.75%) German Language
3 1 (1.75%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (7.02%) .NET
2 2 (3.51%) J2EE
2 2 (3.51%) SOAP
2 2 (3.51%) Web Services
3 1 (1.75%) ODBC
Miscellaneous
1 11 (19.30%) Blackberry
1 11 (19.30%) Handset
2 9 (15.79%) Statistics
3 8 (14.04%) Analytical Skills
3 8 (14.04%) Mainframe
4 6 (10.53%) Clustering
5 4 (7.02%) Augmented Reality
6 2 (3.51%) iPad
6 2 (3.51%) Mobile Payment
7 1 (1.75%) Computer Science
Operating Systems
1 20 (35.09%) Windows
1 20 (35.09%) Windows Server 2008
2 19 (33.33%) Windows Server 2003
3 11 (19.30%) Windows 7
3 11 (19.30%) Windows XP
4 9 (15.79%) Unix
5 2 (3.51%) Android
5 2 (3.51%) Apple iOS
6 1 (1.75%) Windows Server
6 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 38 (66.67%) ITIL
2 13 (22.81%) Validation
3 8 (14.04%) Incident Management
3 8 (14.04%) ITIL V3
4 6 (10.53%) High Availability
5 4 (7.02%) Presales
5 4 (7.02%) WFM
6 3 (5.26%) User Acceptance Testing
7 2 (3.51%) Automated Testing
7 2 (3.51%) Functional Testing
7 2 (3.51%) Manual Testing
7 2 (3.51%) Network Monitoring
7 2 (3.51%) Regression Testing
8 1 (1.75%) Agile Software Development
8 1 (1.75%) Business Intelligence
8 1 (1.75%) Business Transformation
8 1 (1.75%) Content Management
8 1 (1.75%) ERP
8 1 (1.75%) Performance Monitoring
8 1 (1.75%) Server Virtualisation
Programming Languages
1 20 (35.09%) SQL
2 2 (3.51%) C
2 2 (3.51%) C#
2 2 (3.51%) C++
2 2 (3.51%) Java
2 2 (3.51%) VB
3 1 (1.75%) X++
Qualifications
1 20 (35.09%) SC Cleared
1 20 (35.09%) Security Cleared
2 14 (24.56%) Microsoft Certification
3 13 (22.81%) MCDST
4 9 (15.79%) Degree
4 9 (15.79%) ITIL Certification
5 2 (3.51%) MCP
6 1 (1.75%) MCSA
Quality Assurance & Compliance
1 9 (15.79%) SLA
2 2 (3.51%) QA
System Software
1 7 (12.28%) Active Directory
2 1 (1.75%) XenApp
2 1 (1.75%) XenDesktop
2 1 (1.75%) XenServer
Systems Management
1 11 (19.30%) SCCM
Vendors
1 28 (49.12%) Microsoft
2 11 (19.30%) Becrypt
3 6 (10.53%) NetApp
4 4 (7.02%) Avaya
4 4 (7.02%) Nortel
4 4 (7.02%) Rockwell
5 1 (1.75%) Citrix
5 1 (1.75%) Remedy
5 1 (1.75%) Twitter
Hemel Hempstead, Hertfordshire
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 2 days ago