The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 127 101 103
Rank change year-on-year
-26 +2
Permanent jobs requiring a Technical Support 23 45 47
As % of all permanent IT jobs located in Hertfordshire 1.01% 1.73% 1.91%
As % of the Job Titles category 1.05% 1.81% 2.02%
Number of salaries quoted 17 43 40
Average salary £26,000 £32,500 £29,500
Average salary % change year-on-year
-20.00% +10.16%
90% offered a salary of more than £21,500 £22,500 £21,500
10% offered a salary of more than £31,600 £36,800 £34,500
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2183 2482 2331
As % of all permanent IT jobs located in Hertfordshire 95.66% 95.35% 94.60%
Number of salaries quoted 1750 2015 1890
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £26,000 £27,000 £26,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hertfordshire

Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hertfordshire region.

Technical Support Salary Trend in Hertfordshire

Technical Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hertfordshire region over the 3 months to 28 May 2015.

Technical Support Salary Histogram in Hertfordshire

Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -13 5 £28,000 -30.00% 1
St Albans -22 4 - - 1
Watford +4 3 £26,000 -20.00%
Rickmansworth -11 3 £21,500 -28.33%
Borehamwood - 2 £29,000 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 May 2015, IT jobs across the Hertfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 34 (68.00%) Windows
2 20 (40.00%) Active Directory
3 17 (34.00%) Microsoft
4 15 (30.00%) WAN
5 14 (28.00%) MS Excel
6 13 (26.00%) Linux
6 13 (26.00%) Analytical Skills
7 11 (22.00%) Incident Management
7 11 (22.00%) ITIL
7 11 (22.00%) SQL
8 10 (20.00%) .NET
8 10 (20.00%) MySQL
8 10 (20.00%) MS Office
8 10 (20.00%) UNIX
8 10 (20.00%) XML
8 10 (20.00%) Internet
8 10 (20.00%) Windows Server 2008
9 9 (18.00%) Windows Server 2012
9 9 (18.00%) SOAP
10 8 (16.00%) JavaScript
10 8 (16.00%) HTML
10 8 (16.00%) LAN
11 7 (14.00%) Six Sigma
11 7 (14.00%) Red Hat
11 7 (14.00%) ColdFusion
11 7 (14.00%) DOM
11 7 (14.00%) DHTML
11 7 (14.00%) PHP
11 7 (14.00%) ASP.NET
11 7 (14.00%) VMware

Technical Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 May 2015, IT jobs across the Hertfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.00%) ColdFusion
2 5 (10.00%) MS Exchange
3 4 (8.00%) SharePoint
4 3 (6.00%) Exchange Server 2010
4 3 (6.00%) Exchange Server 2003
Applications
1 14 (28.00%) MS Excel
2 10 (20.00%) MS Office
Business Applications
1 2 (4.00%) Dynamics AX
Cloud Services
1 4 (8.00%) Office 365
2 1 (2.00%) Microsoft Azure
2 1 (2.00%) SaaS
Communications & Networking
1 15 (30.00%) WAN
2 10 (20.00%) Internet
3 8 (16.00%) LAN
4 6 (12.00%) TCP/IP
4 6 (12.00%) Firewall
5 1 (2.00%) VoIP
5 1 (2.00%) DHCP
5 1 (2.00%) VPN
5 1 (2.00%) DNS
5 1 (2.00%) Wireless
Database & Business Intelligence
1 10 (20.00%) MySQL
2 3 (6.00%) SQL Server
3 2 (4.00%) SQL Server 2008
3 2 (4.00%) SQL Server 2012
General
1 3 (6.00%) Publishing
2 2 (4.00%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (20.00%) .NET
1 10 (20.00%) XML
2 9 (18.00%) SOAP
3 8 (16.00%) HTML
4 7 (14.00%) DOM
4 7 (14.00%) DHTML
4 7 (14.00%) ASP.NET
5 1 (2.00%) Application Packaging
Miscellaneous
1 13 (26.00%) Analytical Skills
2 3 (6.00%) Blackberry
2 3 (6.00%) Computer Science
3 2 (4.00%) Data Centre
4 1 (2.00%) Enterprise Software
Operating Systems
1 34 (68.00%) Windows
2 13 (26.00%) Linux
3 10 (20.00%) UNIX
3 10 (20.00%) Windows Server 2008
4 9 (18.00%) Windows Server 2012
5 7 (14.00%) Red Hat Enterprise Linux
6 2 (4.00%) Windows Vista
6 2 (4.00%) Windows Server 2003
6 2 (4.00%) Windows XP
7 1 (2.00%) Windows 8
7 1 (2.00%) Windows 7
7 1 (2.00%) Ubuntu
Processes & Methodologies
1 11 (22.00%) Incident Management
1 11 (22.00%) ITIL
2 7 (14.00%) Six Sigma
3 4 (8.00%) ITIL V3
4 2 (4.00%) Project Planning
4 2 (4.00%) Resource Management
4 2 (4.00%) Time Management
4 2 (4.00%) ERP
5 1 (2.00%) CRM
5 1 (2.00%) Change Management
5 1 (2.00%) Project Management
5 1 (2.00%) Mentoring
5 1 (2.00%) Continuous Improvement
5 1 (2.00%) Data Management
Programming Languages
1 11 (22.00%) SQL
2 8 (16.00%) JavaScript
3 7 (14.00%) PHP
4 4 (8.00%) PowerShell
5 3 (6.00%) Java
6 1 (2.00%) C#
6 1 (2.00%) VB
6 1 (2.00%) VB.NET
6 1 (2.00%) VBA
6 1 (2.00%) VB6
Qualifications
1 7 (14.00%) Six Sigma Green Belt
2 6 (12.00%) MCSE
2 6 (12.00%) MCSA
2 6 (12.00%) Microsoft Certification
3 5 (10.00%) Degree
4 4 (8.00%) MCITP
5 3 (6.00%) Security Cleared
6 1 (2.00%) SC Cleared
System Software
1 20 (40.00%) Active Directory
2 2 (4.00%) VMware Infrastructure
2 2 (4.00%) iptables
2 2 (4.00%) VMware ESXi
2 2 (4.00%) Terminal Services
3 1 (2.00%) XenApp
Systems Management
1 6 (12.00%) SCCM
2 2 (4.00%) SCOM
3 1 (2.00%) ZENworks
Vendors
1 17 (34.00%) Microsoft
2 7 (14.00%) Red Hat
2 7 (14.00%) VMware
3 6 (12.00%) Citrix
4 4 (8.00%) SAP
5 3 (6.00%) Cisco
5 3 (6.00%) Apple
6 2 (4.00%) JD Edwards
7 1 (2.00%) HP
7 1 (2.00%) Fujitsu
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 6 days ago
Hertfordshire
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 27 days ago
St. Albans
Recruitment Genius
Salary: £20000 - £30000 per annum
Posted: 27 days ago