The statistics below represent IT jobs advertised across the Hertfordshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Technical Support
Rank 119 132 117
Rank change year-on-year
+13 -15
Permanent jobs requiring a Technical Support 17 23 40
As % of all permanent IT jobs located in Hertfordshire 0.88% 0.95% 1.68%
As % of the Job Titles category 0.91% 0.98% 1.72%
Number of salaries quoted 16 23 34
Median salary £34,000 £30,000 £32,500
Median salary % change year-on-year
+13.33% -7.69%
90% offered a salary of more than £23,000 £25,500 £16,500
10% offered a salary of more than £37,750 £40,000 £39,100
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1869 2338 2320
As % of all permanent IT jobs located in Hertfordshire 97.04% 96.57% 97.36%
Number of salaries quoted 1636 2016 1908
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Hertfordshire

Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hertfordshire region.

Technical Support Salary Trend in Hertfordshire

Technical Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hertfordshire region over the 3 months to 28 August 2016.

Technical Support Salary Histogram in Hertfordshire

Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +21 8 £26,250 -22.22% 1
Stevenage - 5 £37,500 -
Letchworth - 1 £32,000 -
Technical Support
East of England

Technical Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 August 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Technical Support in the job title.

1 29 (61.70%) ITIL
2 25 (53.19%) Microsoft
3 22 (46.81%) Windows
4 19 (40.43%) Windows Server 2008
5 18 (38.30%) SQL
6 17 (36.17%) MS Office
6 17 (36.17%) Windows Server 2003
7 15 (31.91%) SC Cleared
7 15 (31.91%) Security Cleared
8 14 (29.79%) Microsoft Certification
8 14 (29.79%) Windows XP
9 13 (27.66%) Validation
9 13 (27.66%) MCDST
10 12 (25.53%) Handset
10 12 (25.53%) SCCM
10 12 (25.53%) Becrypt
10 12 (25.53%) Windows 7
10 12 (25.53%) Blackberry
11 10 (21.28%) Unix
12 8 (17.02%) MS Excel
13 7 (14.89%) Finance
13 7 (14.89%) Mainframe
13 7 (14.89%) ITIL Certification
13 7 (14.89%) Statistics
13 7 (14.89%) Degree
14 6 (12.77%) Presales
14 6 (12.77%) ITIL V3
15 5 (10.64%) Spanish Language
15 5 (10.64%) Incident Management
15 5 (10.64%) Firewall

Technical Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.26%) Apache
1 2 (4.26%) MS Exchange
2 1 (2.13%) CMS
Applications
1 17 (36.17%) MS Office
2 8 (17.02%) MS Excel
Business Applications
1 1 (2.13%) Dynamics AX
Communications & Networking
1 5 (10.64%) Firewall
2 4 (8.51%) TCP/IP
3 2 (4.26%) NetScaler
3 2 (4.26%) VoIP
4 1 (2.13%) CTI
4 1 (2.13%) DHCP
4 1 (2.13%) DNS
4 1 (2.13%) IPsec
4 1 (2.13%) Network Security
4 1 (2.13%) PBX
4 1 (2.13%) RS-232
4 1 (2.13%) SSH
4 1 (2.13%) Unified Communications
4 1 (2.13%) VPN
4 1 (2.13%) Wireless
Database & Business Intelligence
1 4 (8.51%) SQL Server
2 3 (6.38%) Relational Database
3 2 (4.26%) Crystal Reports
3 2 (4.26%) MySQL
3 2 (4.26%) Oracle Database
3 2 (4.26%) Oracle Reports
3 2 (4.26%) RDBMS
4 1 (2.13%) PostgreSQL
Development Applications
1 1 (2.13%) MorphX
General
1 7 (14.89%) Finance
2 5 (10.64%) Spanish Language
3 3 (6.38%) Telecoms
4 1 (2.13%) Electronics
4 1 (2.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (4.26%) .NET
2 1 (2.13%) J2EE
2 1 (2.13%) ODBC
2 1 (2.13%) SOAP
2 1 (2.13%) Web Services
Miscellaneous
1 12 (25.53%) Blackberry
1 12 (25.53%) Handset
2 7 (14.89%) Mainframe
2 7 (14.89%) Statistics
3 4 (8.51%) Augmented Reality
4 2 (4.26%) Analytical Skills
4 2 (4.26%) Clustering
4 2 (4.26%) Data Centre
4 2 (4.26%) Mobile Payment
5 1 (2.13%) Computer Science
5 1 (2.13%) Driving Licence
5 1 (2.13%) IVR
5 1 (2.13%) PACS
Operating Systems
1 22 (46.81%) Windows
2 19 (40.43%) Windows Server 2008
3 17 (36.17%) Windows Server 2003
4 14 (29.79%) Windows XP
5 12 (25.53%) Windows 7
6 10 (21.28%) Unix
7 3 (6.38%) Linux
8 2 (4.26%) Android
8 2 (4.26%) Apple iOS
8 2 (4.26%) CentOS
8 2 (4.26%) Red Hat Enterprise Linux
8 2 (4.26%) Windows 8
8 2 (4.26%) Windows Server
8 2 (4.26%) Windows Server 2012
Processes & Methodologies
1 29 (61.70%) ITIL
2 13 (27.66%) Validation
3 6 (12.77%) ITIL V3
3 6 (12.77%) Presales
4 5 (10.64%) Incident Management
5 2 (4.26%) Change Control
5 2 (4.26%) High Availability
5 2 (4.26%) Regression Testing
5 2 (4.26%) Software Delivery
5 2 (4.26%) User Acceptance Testing
6 1 (2.13%) Agile Software Development
6 1 (2.13%) Business Intelligence
6 1 (2.13%) Content Management
6 1 (2.13%) ERP
6 1 (2.13%) Performance Monitoring
6 1 (2.13%) Problem Management
6 1 (2.13%) WFM
6 1 (2.13%) Workflow
Programming Languages
1 18 (38.30%) SQL
2 1 (2.13%) C
2 1 (2.13%) C#
2 1 (2.13%) C++
2 1 (2.13%) Perl
2 1 (2.13%) Python
2 1 (2.13%) Shell Script
2 1 (2.13%) VB
2 1 (2.13%) X++
Qualifications
1 15 (31.91%) SC Cleared
1 15 (31.91%) Security Cleared
2 14 (29.79%) Microsoft Certification
3 13 (27.66%) MCDST
4 7 (14.89%) Degree
4 7 (14.89%) ITIL Certification
5 1 (2.13%) MCP
5 1 (2.13%) MCSA
Quality Assurance & Compliance
1 3 (6.38%) SLA
System Software
1 4 (8.51%) Active Directory
2 2 (4.26%) XenApp
Systems Management
1 12 (25.53%) SCCM
Vendors
1 25 (53.19%) Microsoft
2 12 (25.53%) Becrypt
3 2 (4.26%) Citrix
3 2 (4.26%) NetApp
3 2 (4.26%) Oracle
3 2 (4.26%) Red Hat
4 1 (2.13%) Avaya
4 1 (2.13%) Google
4 1 (2.13%) Nortel
4 1 (2.13%) Rockwell
4 1 (2.13%) Sybase
Watford
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 9 days ago
Hertfordshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum + Based on experience
Posted: 24 days ago