The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 136 96 120
Rank change year-on-year
-40 +24
Permanent jobs requiring a Technical Support 22 55 21
As % of all permanent IT jobs located in Hertfordshire 0.90% 2.21% 0.99%
As % of the Job Titles category 0.95% 2.31% 1.05%
Number of salaries quoted 21 49 21
Average salary £30,000 £32,500 £31,000
Average salary % change year-on-year
-7.69% +4.83%
90% offered a salary of more than £23,000 £18,000 £20,000
10% offered a salary of more than £35,000 £37,000 £60,000
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2321 2385 1997
As % of all permanent IT jobs located in Hertfordshire 95.48% 95.74% 94.29%
Number of salaries quoted 1942 1987 1578
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,000 £26,500 £23,500
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hertfordshire

Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Hertfordshire region.

Technical Support Salary Trend in Hertfordshire

Technical Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Hertfordshire region over the 3 months to 29 July 2015.

Technical Support Salary Histogram in Hertfordshire

Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Borehamwood - 4 £29,000 -
Hemel Hempstead -3 3 £30,000 -29.41% 1
Watford -10 3 £35,000 +7.69% 2
Rickmansworth -14 3 £21,500 -28.33%
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 July 2015, IT jobs across the Hertfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 38 (80.85%) Windows
2 25 (53.19%) Active Directory
3 23 (48.94%) Microsoft
4 22 (46.81%) MS Excel
5 16 (34.04%) WAN
6 14 (29.79%) VMware
7 13 (27.66%) Windows Server 2008
8 12 (25.53%) Microsoft Certification
8 12 (25.53%) MCSE
8 12 (25.53%) Windows Server 2012
9 11 (23.40%) MCSA
9 11 (23.40%) SQL
10 10 (21.28%) MS Office
10 10 (21.28%) Citrix
10 10 (21.28%) SCCM
11 9 (19.15%) LAN
11 9 (19.15%) Analytical Skills
12 8 (17.02%) Firewall
13 7 (14.89%) MCITP
13 7 (14.89%) MS Exchange
13 7 (14.89%) TCP/IP
13 7 (14.89%) Linux
13 7 (14.89%) SharePoint
14 6 (12.77%) Apple
14 6 (12.77%) Cisco
14 6 (12.77%) Incident Management
14 6 (12.77%) VMware ESXi
14 6 (12.77%) Office 365
15 5 (10.64%) SQL Server 2012
15 5 (10.64%) SQL Server 2008

Technical Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 July 2015, IT jobs across the Hertfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.89%) SharePoint
1 7 (14.89%) MS Exchange
2 4 (8.51%) Exchange Server 2010
3 3 (6.38%) Exchange Server 2003
4 2 (4.26%) Blackberry Enterprise Server
5 1 (2.13%) Exchange Server 2013
5 1 (2.13%) Exchange Server 2007
5 1 (2.13%) ColdFusion
Applications
1 22 (46.81%) MS Excel
2 10 (21.28%) MS Office
Business Applications
1 2 (4.26%) Dynamics AX
Cloud Services
1 6 (12.77%) Office 365
2 3 (6.38%) Microsoft Azure
3 1 (2.13%) SaaS
Communications & Networking
1 16 (34.04%) WAN
2 9 (19.15%) LAN
3 8 (17.02%) Firewall
4 7 (14.89%) TCP/IP
5 4 (8.51%) DNS
6 3 (6.38%) DHCP
7 2 (4.26%) VoIP
7 2 (4.26%) VLAN
7 2 (4.26%) NAS
7 2 (4.26%) SAN
7 2 (4.26%) Internet
8 1 (2.13%) MPLS
8 1 (2.13%) OSPF
8 1 (2.13%) BGP
8 1 (2.13%) VRRP
8 1 (2.13%) Multicast
8 1 (2.13%) Wireless
8 1 (2.13%) RIP
8 1 (2.13%) SSL
8 1 (2.13%) VPN
Database & Business Intelligence
1 5 (10.64%) SQL Server
1 5 (10.64%) SQL Server 2008
1 5 (10.64%) SQL Server 2012
2 1 (2.13%) MySQL
General
1 3 (6.38%) Telecoms
1 3 (6.38%) Publishing
2 2 (4.26%) Billing
Libraries, Frameworks & Software Standards
1 5 (10.64%) .NET
2 2 (4.26%) HTML
2 2 (4.26%) XML
3 1 (2.13%) DOM
3 1 (2.13%) DHTML
3 1 (2.13%) ASP.NET
3 1 (2.13%) SOAP
Miscellaneous
1 9 (19.15%) Analytical Skills
2 4 (8.51%) Blackberry
3 3 (6.38%) Data Centre
4 1 (2.13%) HP StoreVirtual
4 1 (2.13%) Hybrid Cloud
4 1 (2.13%) Replication
4 1 (2.13%) Computer Science
4 1 (2.13%) Enterprise Software
Operating Systems
1 38 (80.85%) Windows
2 13 (27.66%) Windows Server 2008
3 12 (25.53%) Windows Server 2012
4 7 (14.89%) Linux
5 3 (6.38%) Windows Server 2003
6 2 (4.26%) Windows 7
6 2 (4.26%) UNIX
7 1 (2.13%) Windows 8
7 1 (2.13%) Red Hat Enterprise Linux
7 1 (2.13%) Ubuntu
7 1 (2.13%) Windows Vista
7 1 (2.13%) Windows XP
Processes & Methodologies
1 6 (12.77%) Incident Management
2 5 (10.64%) ITIL
3 4 (8.51%) ITIL V3
4 3 (6.38%) Time Management
5 2 (4.26%) Mentoring
5 2 (4.26%) Project Planning
5 2 (4.26%) Resource Management
5 2 (4.26%) Data Management
5 2 (4.26%) ERP
6 1 (2.13%) Six Sigma
6 1 (2.13%) Project Management
6 1 (2.13%) Change Management
6 1 (2.13%) ITSM
6 1 (2.13%) Agile Software Development
6 1 (2.13%) Network Planning
6 1 (2.13%) CRM
6 1 (2.13%) Continuous Improvement
6 1 (2.13%) Performance Tuning
Programming Languages
1 11 (23.40%) SQL
2 5 (10.64%) PowerShell
3 3 (6.38%) Java
4 2 (4.26%) JavaScript
4 2 (4.26%) VB
4 2 (4.26%) VB6
5 1 (2.13%) Bash Shell
5 1 (2.13%) VBA
5 1 (2.13%) PHP
Qualifications
1 12 (25.53%) MCSE
1 12 (25.53%) Microsoft Certification
2 11 (23.40%) MCSA
3 7 (14.89%) MCITP
4 3 (6.38%) Degree
4 3 (6.38%) Security Cleared
5 2 (4.26%) CCNA
5 2 (4.26%) Cisco Certification
6 1 (2.13%) SC Cleared
6 1 (2.13%) VMware Certified Professional (VCP)
6 1 (2.13%) Six Sigma Green Belt
Quality Assurance & Compliance
1 3 (6.38%) SLA
System Software
1 25 (53.19%) Active Directory
2 6 (12.77%) VMware ESXi
3 5 (10.64%) VMware Infrastructure
4 4 (8.51%) XenApp
5 3 (6.38%) Terminal Services
6 2 (4.26%) Hyper-V
6 2 (4.26%) iptables
7 1 (2.13%) Xen
Systems Management
1 10 (21.28%) SCCM
2 5 (10.64%) SCOM
Vendors
1 23 (48.94%) Microsoft
2 14 (29.79%) VMware
3 10 (21.28%) Citrix
4 6 (12.77%) Apple
4 6 (12.77%) Cisco
5 4 (8.51%) SAP
6 3 (6.38%) HP
7 2 (4.26%) Dell
7 2 (4.26%) JD Edwards
7 2 (4.26%) Fujitsu
8 1 (2.13%) SonicWALL
8 1 (2.13%) SolarWinds
8 1 (2.13%) Red Hat
Watford, Hertfordshire
Bluetownonline
Posted: 2 days ago
Watford, Hertfordshire
Bluetownonline
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £25000 - £35000 per annum + benefits
Posted: 3 days ago
Hertfordshire
Volt
Salary: £48000 per annum
Posted: 5 days ago