The table below looks at the statistics for SLA skills in IT jobs advertised for the Stoke-on-Trent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 30 35 41
Rank change year-on-year
+5 +6
Permanent jobs citing SLA 11 10 3
As % of all permanent IT jobs located in Stoke-on-Trent 3.74% 3.80% 1.69%
As % of the Quality Assurance & Compliance category 39.29% 20.41% 13.04%
Number of salaries quoted 11 10 3
Average salary £23,500 £22,500 £50,000
Average salary % change year-on-year
+4.44% -55.00%
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Stoke-on-Trent region.

Quality Assurance & Compliance Category
Stoke-on-Trent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
28 49 23
As % of all permanent IT jobs located in Stoke-on-Trent 9.52% 18.63% 12.99%
Number of salaries quoted 28 29 22
Average salary £21,000 £52,500 £32,500
Average salary % change year-on-year
-60.00% +61.53%
90% offered a salary of more than £19,000 £21,900 £30,000
10% offered a salary of more than £33,500 £51,500 £59,000
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in Stoke-on-Trent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Stoke-on-Trent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Stoke-on-Trent

SLA
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Stoke-on-Trent region.

SLA Salary Trend in Stoke-on-Trent

SLA
Top 30 Related IT Skills in Stoke-on-Trent

For the 6 months to 19 September 2014, IT jobs across the Stoke-on-Trent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 11 (64.71%) SQL
2 7 (41.18%) SQL Server Reporting Services
2 7 (41.18%) SQL Server Integration Services
2 7 (41.18%) MySQL
2 7 (41.18%) Oracle
2 7 (41.18%) Relational Database
3 5 (29.41%) MS Office
3 5 (29.41%) Windows
3 5 (29.41%) MS Excel
3 5 (29.41%) Sun
3 5 (29.41%) Active Directory
4 4 (23.53%) B2B
4 4 (23.53%) ITIL Certification
4 4 (23.53%) ITIL
5 1 (5.88%) Banking
5 1 (5.88%) IP Telephony
5 1 (5.88%) People Management
5 1 (5.88%) MS Exchange
5 1 (5.88%) WAN
5 1 (5.88%) DHCP
5 1 (5.88%) VPN
5 1 (5.88%) DNS
5 1 (5.88%) Juniper
5 1 (5.88%) SAN
5 1 (5.88%) DWDM
5 1 (5.88%) Cisco
5 1 (5.88%) Microsoft
5 1 (5.88%) CCNP
5 1 (5.88%) CCNA
5 1 (5.88%) Service Management

SLA
Top Related IT Skills in Stoke-on-Trent by Category

For the 6 months to 19 September 2014, IT jobs across the Stoke-on-Trent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) MS Exchange
1 1 (5.88%) Exchange Server 2010
Applications
1 5 (29.41%) MS Office
1 5 (29.41%) MS Excel
Communications & Networking
1 1 (5.88%) WAN
1 1 (5.88%) DHCP
1 1 (5.88%) VPN
1 1 (5.88%) DNS
1 1 (5.88%) SAN
1 1 (5.88%) DWDM
1 1 (5.88%) Wireless
1 1 (5.88%) IP Telephony
Database & Business Intelligence
1 7 (41.18%) MySQL
1 7 (41.18%) SQL Server Reporting Services
1 7 (41.18%) SQL Server Integration Services
1 7 (41.18%) Relational Database
General
1 1 (5.88%) Telecoms
1 1 (5.88%) Finance
1 1 (5.88%) Banking
Job Titles
1 9 (52.94%) Analyst
2 5 (29.41%) Support Analyst
2 5 (29.41%) Database Analyst
3 4 (23.53%) Service Analyst
3 4 (23.53%) Service Desk Analyst
3 4 (23.53%) Relationships Manager
4 1 (5.88%) 3rd Line Support Technician
4 1 (5.88%) Cisco Engineer
4 1 (5.88%) Cisco Network Engineer
4 1 (5.88%) 3rd Line Support
4 1 (5.88%) Network Engineer
4 1 (5.88%) Support Technician
Miscellaneous
1 1 (5.88%) Statistics
Operating Systems
1 5 (29.41%) Windows
2 1 (5.88%) Windows Server 2008
2 1 (5.88%) Windows 7
Processes & Methodologies
1 4 (23.53%) ITIL
1 4 (23.53%) B2B
2 1 (5.88%) Service Management
2 1 (5.88%) Service Delivery
2 1 (5.88%) Change Management
2 1 (5.88%) Fault Management
2 1 (5.88%) Change Control
2 1 (5.88%) People Management
Programming Languages
1 11 (64.71%) SQL
Qualifications
1 4 (23.53%) ITIL Certification
2 1 (5.88%) Security Cleared
2 1 (5.88%) CCNP
2 1 (5.88%) CCNA
2 1 (5.88%) Cisco Certification
System Software
1 5 (29.41%) Active Directory
Vendors
1 7 (41.18%) Oracle
2 5 (29.41%) Sun
3 1 (5.88%) Nortel
3 1 (5.88%) Juniper
3 1 (5.88%) Cisco
3 1 (5.88%) Microsoft