Technical Support Jobs in Stoke-on-Trent

Technical Support
Staffordshire > Stoke-on-Trent

The median Technical Support salary in Stoke-on-Trent is £55,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 35 - 21
Rank change year-on-year - - -
Permanent jobs requiring a Technical Support 11 0 10
As % of all permanent jobs advertised in Stoke-on-Trent 3.23% - 6.17%
As % of the Job Titles category 3.51% - 6.71%
Number of salaries quoted 7 0 10
10th Percentile - - -
25th Percentile £28,501 - £24,750
Median annual salary (50th Percentile) £55,000 - £25,500
75th Percentile £57,500 - £26,250
90th Percentile - - -
Staffordshire median annual salary £35,000 £31,701 £25,500
% change year-on-year +10.41% +24.32% +30.77%

All Permanent IT Job Vacancies
Stoke-on-Trent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Stoke-on-Trent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Stoke-on-Trent with a recognized job title 313 186 149
% of permanent jobs with a recognized job title 91.79% 86.11% 91.98%
Number of salaries quoted 280 157 110
10th Percentile £22,750 £22,450 £20,975
25th Percentile £30,000 £30,000 £26,500
Median annual salary (50th Percentile) £40,000 £40,500 £37,500
Median % change year-on-year -1.23% +8.00% -11.76%
75th Percentile £55,000 £57,500 £49,688
90th Percentile £61,500 £67,500 £58,875
Staffordshire median annual salary £40,000 £45,000 £42,500
% change year-on-year -11.11% +5.88% +6.25%

Technical Support
Job Vacancy Trend in Stoke-on-Trent

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for Technical Support in Stoke-on-Trent

Technical Support
Salary Trend in Stoke-on-Trent

3-month moving average salary quoted in jobs citing Technical Support in Stoke-on-Trent.

Salary trend for Technical Support in Stoke-on-Trent

Technical Support
Salary Histogram in Stoke-on-Trent

Salary distribution for jobs citing Technical Support in Stoke-on-Trent over the 6 months to 4 May 2024.

Salary histogram for Technical Support in Stoke-on-Trent

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Stoke-on-Trent

For the 6 months to 4 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Stoke-on-Trent region featuring Technical Support in the job title.

1 6 (54.55%) Microsoft
2 4 (36.36%) Siemens
2 4 (36.36%) HNC
2 4 (36.36%) Preventative Maintenance
2 4 (36.36%) Customer Requirements
2 4 (36.36%) Problem-Solving
2 4 (36.36%) Telematics
3 3 (27.27%) SaaS
3 3 (27.27%) REST
3 3 (27.27%) Cybersecurity
3 3 (27.27%) Windows 10
3 3 (27.27%) Windows Server
3 3 (27.27%) Degree
3 3 (27.27%) Problem Management
3 3 (27.27%) UiPath
3 3 (27.27%) Infrastructure Engineering
3 3 (27.27%) Power Automate
3 3 (27.27%) Inclusion and Diversity
3 3 (27.27%) Customer Service
3 3 (27.27%) Windows
3 3 (27.27%) EDI
3 3 (27.27%) HTTP
3 3 (27.27%) C#
3 3 (27.27%) HTML
3 3 (27.27%) SQL
3 3 (27.27%) .NET
3 3 (27.27%) Microsoft Office
3 3 (27.27%) ITIL
3 3 (27.27%) Internet
3 3 (27.27%) Service Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (27.27%) Microsoft Office
Cloud Services
1 3 (27.27%) Power Automate
1 3 (27.27%) SaaS
Communications & Networking
1 3 (27.27%) HTTP
1 3 (27.27%) Internet
General
1 3 (27.27%) Finance
1 3 (27.27%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 3 (27.27%) .NET
1 3 (27.27%) EDI
1 3 (27.27%) HTML
1 3 (27.27%) REST
Operating Systems
1 3 (27.27%) Windows
1 3 (27.27%) Windows 10
1 3 (27.27%) Windows Server
Processes & Methodologies
1 4 (36.36%) Customer Requirements
1 4 (36.36%) Preventative Maintenance
1 4 (36.36%) Problem-Solving
1 4 (36.36%) Telematics
2 3 (27.27%) Customer Service
2 3 (27.27%) Cybersecurity
2 3 (27.27%) Data Security
2 3 (27.27%) Infrastructure Engineering
2 3 (27.27%) ITIL
2 3 (27.27%) Problem Management
2 3 (27.27%) Service Management
Programming Languages
1 3 (27.27%) C#
1 3 (27.27%) SQL
Qualifications
1 4 (36.36%) HNC
2 3 (27.27%) Degree
Vendors
1 6 (54.55%) Microsoft
2 4 (36.36%) Siemens
3 3 (27.27%) UiPath