The table below looks at the statistics for Service Management skills in IT jobs advertised for the Street region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 14 - 16
Rank change year-on-year
- 0
Permanent jobs citing Service Management 6 0 1
As % of all permanent IT jobs located in Street 13.04% - 2.27%
As % of the Processes & Methodologies category 13.04% - 2.44%
Number of salaries quoted 0 0 1
Average salary - - £40,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Somerset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Street region.

Processes & Methodologies Category
Street
Permanent IT job ads with a match in the
Processes & Methodologies category
46 33 41
As % of all permanent IT jobs located in Street 100.00% 94.29% 93.18%
Number of salaries quoted 21 33 29
Average salary £35,000 £35,000 £47,500
Average salary % change year-on-year
- -26.31%
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Street

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Street region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Street

Service Management
Salary Trend in Street

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Street region.

Service Management Salary Trend in Street

Service Management
Top 30 Related IT Skills in Street

For the 6 months to 12 February 2016, IT jobs across the Street region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (100.00%) SQL
1 7 (100.00%) MS Office
1 7 (100.00%) ITIL
1 7 (100.00%) Windows
1 7 (100.00%) MS Exchange
1 7 (100.00%) VPN
1 7 (100.00%) SLA
1 7 (100.00%) Microsoft
1 7 (100.00%) Active Directory
1 7 (100.00%) Citrix
1 7 (100.00%) Citrix Certification
1 7 (100.00%) Microsoft Certification
1 7 (100.00%) Symantec
1 7 (100.00%) Remedy
1 7 (100.00%) Intel Security
1 7 (100.00%) Norton AntiVirus
1 7 (100.00%) Blackberry
1 7 (100.00%) Blackberry Enterprise Server
1 7 (100.00%) Finance
1 7 (100.00%) Banking
1 7 (100.00%) MCDST
1 7 (100.00%) Degree
1 7 (100.00%) Wealth Management
1 7 (100.00%) Exchange Server 2007
1 7 (100.00%) Video Conferencing
1 7 (100.00%) iPhone
1 7 (100.00%) Windows Server 2008
1 7 (100.00%) Windows 7
1 7 (100.00%) iPad
1 7 (100.00%) Exchange Server 2010

Service Management
Top Related IT Skills in Street by Category

For the 6 months to 12 February 2016, IT jobs across the Street region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (100.00%) Blackberry Enterprise Server
1 7 (100.00%) Exchange Server 2007
1 7 (100.00%) Exchange Server 2010
1 7 (100.00%) MS Exchange
Applications
1 7 (100.00%) MS Office
Communications & Networking
1 7 (100.00%) VPN
General
1 7 (100.00%) Banking
1 7 (100.00%) Finance
Job Titles
1 7 (100.00%) 2nd Line Service Desk Analyst
1 7 (100.00%) 2nd Line Support
1 7 (100.00%) 2nd Line Support Analyst
1 7 (100.00%) Analyst
1 7 (100.00%) Banking Analyst
1 7 (100.00%) Senior Analyst
1 7 (100.00%) Senior IT Support
1 7 (100.00%) Senior Service Desk Analyst
1 7 (100.00%) Senior Support Analyst
1 7 (100.00%) Service Analyst
1 7 (100.00%) Service Desk Analyst
1 7 (100.00%) Service Desk Support
1 7 (100.00%) Service Desk Support Analyst
Miscellaneous
1 7 (100.00%) Blackberry
1 7 (100.00%) iPad
1 7 (100.00%) iPhone
1 7 (100.00%) Video Conferencing
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows 7
1 7 (100.00%) Windows 8
1 7 (100.00%) Windows Server
1 7 (100.00%) Windows Server 2008
Processes & Methodologies
1 7 (100.00%) ITIL
1 7 (100.00%) ITIL V3
1 7 (100.00%) Wealth Management
Programming Languages
1 7 (100.00%) SQL
Qualifications
1 7 (100.00%) Citrix Certification
1 7 (100.00%) Degree
1 7 (100.00%) MCDST
1 7 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 7 (100.00%) SLA
System Software
1 7 (100.00%) Active Directory
Systems Management
1 7 (100.00%) Norton AntiVirus
Vendors
1 7 (100.00%) Citrix
1 7 (100.00%) Intel Security
1 7 (100.00%) Microsoft
1 7 (100.00%) Remedy
1 7 (100.00%) Symantec