The table below looks at the statistics for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 63 48 47
Rank change year-on-year
-15 -1
Permanent jobs citing Service Management 16 7 19
As % of all permanent IT jobs located in Somerset 2.12% 1.35% 3.12%
As % of the Processes & Methodologies category 2.58% 1.77% 4.19%
Number of salaries quoted 12 3 19
Average salary £45,000 £39,500 £37,500
Average salary % change year-on-year
+13.92% +5.33%
90% offered a salary of more than £21,500 £35,900 £22,500
10% offered a salary of more than £56,250 £42,700 £45,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
620 395 453
As % of all permanent IT jobs located in Somerset 82.34% 75.96% 74.38%
Number of salaries quoted 517 354 417
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £28,000 £25,100 £27,500
10% offered a salary of more than £57,500 £60,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 28 August 2014.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -7 6 £37,750 -3.82% 1
Taunton - 3 £39,500 - 1
Frome - 2 £45,000 -
Yeovil - 1 £62,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 28 August 2014, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (73.33%) ITSM
2 18 (60.00%) Windows
3 14 (46.67%) ITIL
4 12 (40.00%) SQL Server
4 12 (40.00%) XML
5 11 (36.67%) Finance
5 11 (36.67%) Incident Management
6 10 (33.33%) Oracle
6 10 (33.33%) SLA
6 10 (33.33%) Service Delivery
7 9 (30.00%) Workflow
7 9 (30.00%) SQL Server Reporting Services
7 9 (30.00%) SQL Server Integration Services
7 9 (30.00%) Security Cleared
7 9 (30.00%) Root Cause Analysis
7 9 (30.00%) Relational Database
8 8 (26.67%) Active Directory
9 7 (23.33%) Microsoft
10 6 (20.00%) Degree
10 6 (20.00%) ITIL Foundation Certificate
11 5 (16.67%) assyst
11 5 (16.67%) Windows 7
11 5 (16.67%) SCCM
12 4 (13.33%) Computer Science
12 4 (13.33%) Data Analytics
12 4 (13.33%) Analytics
12 4 (13.33%) ServiceNow
12 4 (13.33%) Spread Betting
12 4 (13.33%) Management Information System
12 4 (13.33%) SQL

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 28 August 2014, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) SharePoint 2010
1 2 (6.67%) SharePoint
2 1 (3.33%) Apache
2 1 (3.33%) Tomcat
2 1 (3.33%) MS Exchange
2 1 (3.33%) Blackberry Enterprise Server
2 1 (3.33%) Oracle Workflow
2 1 (3.33%) Exchange Server 2010
Applications
1 3 (10.00%) MS Office
1 3 (10.00%) MS Excel
Business Applications
1 5 (16.67%) assyst
2 1 (3.33%) Maximo
Communications & Networking
1 2 (6.67%) Unified Communications
1 2 (6.67%) VoIP
2 1 (3.33%) DHCP
2 1 (3.33%) HTTP
2 1 (3.33%) TCP/IP
2 1 (3.33%) DNS
2 1 (3.33%) SSL
2 1 (3.33%) Firewall
2 1 (3.33%) SAN
2 1 (3.33%) Internet
2 1 (3.33%) Nortel Meridian
2 1 (3.33%) PABX
2 1 (3.33%) Multicast
Database & Business Intelligence
1 12 (40.00%) SQL Server
2 9 (30.00%) SQL Server Reporting Services
2 9 (30.00%) SQL Server Integration Services
2 9 (30.00%) Relational Database
3 2 (6.67%) SQL Server 2008
Development Applications
1 2 (6.67%) Team Foundation Server
2 1 (3.33%) MSI
General
1 11 (36.67%) Finance
2 2 (6.67%) Aerospace
3 1 (3.33%) Telecoms
Job Titles
1 15 (50.00%) Analyst
2 9 (30.00%) Support Analyst
2 9 (30.00%) Applications Support
2 9 (30.00%) Senior Applications Support Analyst
2 9 (30.00%) Senior Analyst
2 9 (30.00%) Applications Support Analyst
2 9 (30.00%) Senior Support Analyst
3 4 (13.33%) Business Manager
3 4 (13.33%) Service Analyst
4 2 (6.67%) IT Manager
4 2 (6.67%) Graduate
5 1 (3.33%) Desktop Support
5 1 (3.33%) Infrastructure Analyst
5 1 (3.33%) 2nd Line Support
5 1 (3.33%) Support Technician
5 1 (3.33%) Service Manager
5 1 (3.33%) Desktop Support Technician
5 1 (3.33%) UNIX Engineer
5 1 (3.33%) Exchange Engineer
5 1 (3.33%) Desktop Technician
Libraries, Frameworks & Software Standards
1 12 (40.00%) XML
2 3 (10.00%) HTML
3 2 (6.67%) ASP.NET MVC
3 2 (6.67%) .NET Framework
3 2 (6.67%) ASP.NET
3 2 (6.67%) CSS
3 2 (6.67%) XSL
3 2 (6.67%) .NET
3 2 (6.67%) ASP.NET Web Forms
4 1 (3.33%) J2EE
Miscellaneous
1 4 (13.33%) Computer Science
1 4 (13.33%) Spread Betting
1 4 (13.33%) Management Information System
2 1 (3.33%) Blackberry
2 1 (3.33%) Clustering
2 1 (3.33%) Mathematics
2 1 (3.33%) Physics
2 1 (3.33%) Video Conferencing
2 1 (3.33%) CMDB
Operating Systems
1 18 (60.00%) Windows
2 5 (16.67%) Windows 7
3 3 (10.00%) Windows Server 2008
4 2 (6.67%) Windows Server 2012
5 1 (3.33%) UNIX
5 1 (3.33%) Linux
5 1 (3.33%) Windows XP
5 1 (3.33%) Windows Server 2003
5 1 (3.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 22 (73.33%) ITSM
2 14 (46.67%) ITIL
3 11 (36.67%) Incident Management
4 10 (33.33%) Service Delivery
5 9 (30.00%) Workflow
5 9 (30.00%) Root Cause Analysis
6 4 (13.33%) Data Analytics
6 4 (13.33%) Analytics
7 3 (10.00%) Problem Management
8 2 (6.67%) Time Management
8 2 (6.67%) Capacity Planning
8 2 (6.67%) Technical Architecture
8 2 (6.67%) Information Security
8 2 (6.67%) Scrum
8 2 (6.67%) MVC
8 2 (6.67%) Change Management
8 2 (6.67%) Configuration Management
8 2 (6.67%) PRINCE2
9 1 (3.33%) Risk Management
9 1 (3.33%) PRINCE
Programming Languages
1 4 (13.33%) SQL
2 2 (6.67%) VB6
2 2 (6.67%) JavaScript
2 2 (6.67%) C
2 2 (6.67%) C#
2 2 (6.67%) T-SQL
2 2 (6.67%) VBScript
2 2 (6.67%) VB
3 1 (3.33%) Java
3 1 (3.33%) Shell Script
3 1 (3.33%) Bash Shell
3 1 (3.33%) PowerShell
Qualifications
1 9 (30.00%) Security Cleared
2 6 (20.00%) Degree
2 6 (20.00%) ITIL Foundation Certificate
3 3 (10.00%) Microsoft Certification
4 2 (6.67%) PRINCE2 Practitioner
4 2 (6.67%) ISEB Practitioner
4 2 (6.67%) ISEB
4 2 (6.67%) MCSD
5 1 (3.33%) MCSE
5 1 (3.33%) MCP
5 1 (3.33%) SC Cleared
Quality Assurance & Compliance
1 10 (33.33%) SLA
System Software
1 8 (26.67%) Active Directory
2 2 (6.67%) VMware Infrastructure
3 1 (3.33%) NFS
3 1 (3.33%) Microsoft App-V
3 1 (3.33%) Xen
3 1 (3.33%) VMware ESXi
Systems Management
1 5 (16.67%) SCCM
2 1 (3.33%) Tivoli
2 1 (3.33%) Netcool
2 1 (3.33%) Hyperic
Vendors
1 10 (33.33%) Oracle
2 7 (23.33%) Microsoft
3 4 (13.33%) ServiceNow
4 2 (6.67%) VMware
4 2 (6.67%) IBM
5 1 (3.33%) Citrix
5 1 (3.33%) HP
5 1 (3.33%) Nortel
5 1 (3.33%) Cisco
5 1 (3.33%) Red Hat
5 1 (3.33%) Remedy
5 1 (3.33%) Altiris
5 1 (3.33%) Fujitsu
Bath, Avon
University of Bath
Salary: From £30,728 to £36,661 per annum
Posted: 16 days ago