The table below looks at the statistics for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 53 48 64
Rank change year-on-year
-5 +16
Permanent jobs citing Service Management 9 24 12
As % of all permanent IT jobs located in Somerset 1.79% 3.83% 1.80%
As % of the Processes & Methodologies category 2.13% 4.71% 2.12%
Number of salaries quoted 7 20 12
Average salary £42,500 £34,000 £39,469
Average salary % change year-on-year
+25.00% -13.85%
90% offered a salary of more than £34,000 £30,900 £32,000
10% offered a salary of more than £62,500 £40,500 £57,550
UK excluding London average salary £45,000 £43,164 £42,500
% change year-on-year
+4.25% +1.56%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
422 510 565
As % of all permanent IT jobs located in Somerset 83.90% 81.47% 84.58%
Number of salaries quoted 386 426 531
Average salary £36,000 £37,500 £39,469
Average salary % change year-on-year
-4.00% -4.98%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 23 January 2015.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton - 2 - - 2
Yeovil - 2 £62,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 23 January 2015, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 17 (85.00%) ITIL
2 11 (55.00%) Windows
3 10 (50.00%) Active Directory
3 10 (50.00%) ITSM
4 8 (40.00%) Service Delivery
4 8 (40.00%) Incident Management
5 7 (35.00%) ITIL Foundation Certificate
6 6 (30.00%) Security Cleared
6 6 (30.00%) Microsoft
7 5 (25.00%) assyst
7 5 (25.00%) Windows 7
7 5 (25.00%) XML
7 5 (25.00%) SQL Server
8 4 (20.00%) HTML
8 4 (20.00%) Microsoft Certification
8 4 (20.00%) SCCM
9 3 (15.00%) ITIL V3
9 3 (15.00%) Continuous Improvement
9 3 (15.00%) Problem Management
9 3 (15.00%) Agile Software Development
9 3 (15.00%) PRINCE2
9 3 (15.00%) Scrum
9 3 (15.00%) SQL
9 3 (15.00%) Oracle
9 3 (15.00%) SLA
10 2 (10.00%) DNS
10 2 (10.00%) SSL
10 2 (10.00%) DHCP
10 2 (10.00%) HTTP
10 2 (10.00%) NFS

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 23 January 2015, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) SharePoint
1 2 (10.00%) Apache
1 2 (10.00%) Tomcat
1 2 (10.00%) SharePoint 2010
2 1 (5.00%) Oracle Workflow
Applications
1 1 (5.00%) MS Excel
Business Applications
1 5 (25.00%) assyst
Communications & Networking
1 2 (10.00%) DNS
1 2 (10.00%) SSL
1 2 (10.00%) DHCP
1 2 (10.00%) HTTP
1 2 (10.00%) SAN
2 1 (5.00%) Multicast
2 1 (5.00%) TCP/IP
Database & Business Intelligence
1 5 (25.00%) SQL Server
2 2 (10.00%) SQL Server 2008
3 1 (5.00%) Relational Database
3 1 (5.00%) SQL Server Reporting Services
3 1 (5.00%) SQL Server Integration Services
Development Applications
1 2 (10.00%) Team Foundation Server
General
1 2 (10.00%) Finance
Job Titles
1 5 (25.00%) Service Manager
1 5 (25.00%) Business Manager
2 3 (15.00%) Team Leader
2 3 (15.00%) Analyst
3 2 (10.00%) Technical Support
3 2 (10.00%) Delivery Manager
3 2 (10.00%) Technical Services Manager
3 2 (10.00%) Technical Support Manager
3 2 (10.00%) Technical Manager
3 2 (10.00%) Support Manager
3 2 (10.00%) Services Delivery Manager
3 2 (10.00%) Service Support Manager
3 2 (10.00%) Technical Delivery Manager
4 1 (5.00%) Test Environment Manager
4 1 (5.00%) Senior Applications Support Analyst
4 1 (5.00%) IT Services Manager
4 1 (5.00%) Business Change Analyst
4 1 (5.00%) Infrastructure Engineer
4 1 (5.00%) Senior Support Analyst
4 1 (5.00%) Change Analyst
Libraries, Frameworks & Software Standards
1 5 (25.00%) XML
2 4 (20.00%) HTML
3 2 (10.00%) ASP.NET
3 2 (10.00%) CSS
3 2 (10.00%) XSL
3 2 (10.00%) .NET
3 2 (10.00%) .NET Framework
3 2 (10.00%) ASP.NET MVC
3 2 (10.00%) ASP.NET Web Forms
4 1 (5.00%) J2EE
Miscellaneous
1 2 (10.00%) Clustering
1 2 (10.00%) Statistics
2 1 (5.00%) Performance Metrics
Operating Systems
1 11 (55.00%) Windows
2 5 (25.00%) Windows 7
3 2 (10.00%) Windows Server 2003
3 2 (10.00%) Windows Server 2008
4 1 (5.00%) Red Hat Enterprise Linux
4 1 (5.00%) Linux
Processes & Methodologies
1 17 (85.00%) ITIL
2 10 (50.00%) ITSM
3 8 (40.00%) Service Delivery
3 8 (40.00%) Incident Management
4 3 (15.00%) ITIL V3
4 3 (15.00%) Continuous Improvement
4 3 (15.00%) Problem Management
4 3 (15.00%) Agile Software Development
4 3 (15.00%) PRINCE2
4 3 (15.00%) Scrum
5 2 (10.00%) Change Management
5 2 (10.00%) MVC
5 2 (10.00%) Risk Management
5 2 (10.00%) PRINCE
5 2 (10.00%) Release Management
5 2 (10.00%) Network Load Balancing
5 2 (10.00%) Performance Management
5 2 (10.00%) Line Management
6 1 (5.00%) Mentoring
6 1 (5.00%) Waterfall
Programming Languages
1 3 (15.00%) SQL
2 2 (10.00%) JavaScript
2 2 (10.00%) T-SQL
2 2 (10.00%) VBScript
2 2 (10.00%) VB
2 2 (10.00%) C
2 2 (10.00%) C#
2 2 (10.00%) VB6
3 1 (5.00%) Java
Qualifications
1 7 (35.00%) ITIL Foundation Certificate
2 6 (30.00%) Security Cleared
3 4 (20.00%) Microsoft Certification
4 2 (10.00%) MCSE
4 2 (10.00%) MCP
4 2 (10.00%) MCSD
4 2 (10.00%) ISEB
4 2 (10.00%) ISEB Practitioner
4 2 (10.00%) PRINCE2 Practitioner
5 1 (5.00%) SC Cleared
5 1 (5.00%) DV Cleared
5 1 (5.00%) Degree
5 1 (5.00%) PRINCE2 Certification
5 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 1 (5.00%) ISO/IEC 27001
2 1 (5.00%) TickIT
2 1 (5.00%) ISO 9001
System Software
1 10 (50.00%) Active Directory
2 2 (10.00%) NFS
2 2 (10.00%) VMware ESXi
3 1 (5.00%) VMware Infrastructure
3 1 (5.00%) Xen
Systems Management
1 4 (20.00%) SCCM
2 2 (10.00%) Tivoli
2 2 (10.00%) Hyperic
3 1 (5.00%) Netcool
Vendors
1 6 (30.00%) Microsoft
2 3 (15.00%) Oracle
3 2 (10.00%) VMware
3 2 (10.00%) IBM
3 2 (10.00%) Red Hat
4 1 (5.00%) Cisco
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