The first table below looks at the demand for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Somerset region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 67 47 48
Rank change year-on-year
-20 +1
Permanent jobs citing Service Management 11 13 17
As % of all permanent IT jobs located in Somerset 1.38% 2.31% 3.07%
As % of the Processes & Methodologies category 1.71% 3.09% 4.03%
Number of salaries quoted 10 10 17
Average salary £45,000 £35,000 £37,500
Average salary % change year-on-year
+28.57% -6.66%
90% offered a salary of more than £20,500 £30,875 £22,500
10% offered a salary of more than £46,750 £40,500 £45,000
UK excluding London average salary £43,200 £42,895 £42,500
% change year-on-year
+0.71% +0.92%
Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
643 421 422
As % of all permanent IT jobs located in Somerset 80.68% 74.78% 76.17%
Number of salaries quoted 564 368 380
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £28,500 £25,000 £27,500
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South West

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 1 August 2014.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -19 5 £34,000 -2.85%
Frome - 2 £45,000 -
Taunton - 2 £42,250 - 1
Yeovil - 1 £62,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 1 August 2014, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (75.76%) ITSM
2 21 (63.64%) Windows
3 16 (48.48%) SQL Server
3 16 (48.48%) Finance
4 15 (45.45%) Oracle
4 15 (45.45%) SQL Server Reporting Services
4 15 (45.45%) SQL Server Integration Services
4 15 (45.45%) Relational Database
5 14 (42.42%) XML
5 14 (42.42%) SLA
6 13 (39.39%) Service Delivery
6 13 (39.39%) Workflow
6 13 (39.39%) Root Cause Analysis
7 10 (30.30%) ITIL
8 9 (27.27%) Incident Management
9 7 (21.21%) Security Cleared
10 6 (18.18%) Degree
11 5 (15.15%) Management Information System
11 5 (15.15%) Active Directory
12 4 (12.12%) Change Management
12 4 (12.12%) Microsoft
12 4 (12.12%) Computer Science
12 4 (12.12%) Spread Betting
12 4 (12.12%) Problem Management
12 4 (12.12%) Data Analytics
12 4 (12.12%) Capacity Planning
12 4 (12.12%) Analytics
12 4 (12.12%) ServiceNow
13 3 (9.09%) ITIL Foundation Certificate
13 3 (9.09%) Unified Communications

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 1 August 2014, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.03%) Exchange Server 2010
1 1 (3.03%) SharePoint 2010
1 1 (3.03%) Blackberry Enterprise Server
1 1 (3.03%) SharePoint
1 1 (3.03%) MS Exchange
Applications
1 3 (9.09%) MS Office
2 2 (6.06%) MS Excel
Business Applications
1 2 (6.06%) assyst
2 1 (3.03%) Maximo
Communications & Networking
1 3 (9.09%) Unified Communications
1 3 (9.09%) VoIP
2 2 (6.06%) PABX
3 1 (3.03%) Nortel Meridian
3 1 (3.03%) Firewall
3 1 (3.03%) SAN
3 1 (3.03%) Internet
Database & Business Intelligence
1 16 (48.48%) SQL Server
2 15 (45.45%) SQL Server Reporting Services
2 15 (45.45%) SQL Server Integration Services
2 15 (45.45%) Relational Database
3 1 (3.03%) SQL Server 2008
Development Applications
1 1 (3.03%) Team Foundation Server
1 1 (3.03%) MSI
General
1 16 (48.48%) Finance
2 2 (6.06%) Aerospace
3 1 (3.03%) Front Office
3 1 (3.03%) Back Office
3 1 (3.03%) Telecoms
Job Titles
1 22 (66.67%) Analyst
2 15 (45.45%) Applications Support Analyst
2 15 (45.45%) Senior Support Analyst
2 15 (45.45%) Support Analyst
2 15 (45.45%) Applications Support
2 15 (45.45%) Senior Analyst
2 15 (45.45%) Senior Applications Support Analyst
3 4 (12.12%) Service Analyst
4 2 (6.06%) Graduate
4 2 (6.06%) IT Manager
4 2 (6.06%) Voice Analyst
5 1 (3.03%) Desktop Technician
5 1 (3.03%) 2nd Line Support Technician
5 1 (3.03%) Voice Specialist
5 1 (3.03%) Service Manager
5 1 (3.03%) Exchange Engineer
5 1 (3.03%) Desktop Support Technician
5 1 (3.03%) UNIX Engineer
5 1 (3.03%) Business Manager
5 1 (3.03%) Support Technician
Libraries, Frameworks & Software Standards
1 14 (42.42%) XML
2 1 (3.03%) ASP.NET Web Forms
2 1 (3.03%) ASP.NET MVC
2 1 (3.03%) .NET Framework
2 1 (3.03%) .NET
2 1 (3.03%) HTML
2 1 (3.03%) ASP.NET
2 1 (3.03%) CSS
2 1 (3.03%) XSL
Miscellaneous
1 5 (15.15%) Management Information System
2 4 (12.12%) Computer Science
2 4 (12.12%) Spread Betting
3 1 (3.03%) Video Conferencing
3 1 (3.03%) CMDB
3 1 (3.03%) Mathematics
3 1 (3.03%) Physics
3 1 (3.03%) Statistics
3 1 (3.03%) Blackberry
Operating Systems
1 21 (63.64%) Windows
2 3 (9.09%) Windows Server 2008
2 3 (9.09%) Windows 7
3 2 (6.06%) Windows Server 2012
4 1 (3.03%) Windows Server 2003
4 1 (3.03%) Windows XP
4 1 (3.03%) UNIX
Processes & Methodologies
1 25 (75.76%) ITSM
2 13 (39.39%) Service Delivery
2 13 (39.39%) Workflow
2 13 (39.39%) Root Cause Analysis
3 10 (30.30%) ITIL
4 9 (27.27%) Incident Management
5 4 (12.12%) Change Management
5 4 (12.12%) Problem Management
5 4 (12.12%) Data Analytics
5 4 (12.12%) Capacity Planning
5 4 (12.12%) Analytics
6 3 (9.09%) Technical Architecture
6 3 (9.09%) Configuration Management
7 2 (6.06%) Information Security
7 2 (6.06%) Time Management
8 1 (3.03%) Continuous Improvement
8 1 (3.03%) Risk Analysis
8 1 (3.03%) Release Management
8 1 (3.03%) User Acceptance Testing
8 1 (3.03%) Resource Management
Programming Languages
1 3 (9.09%) SQL
2 1 (3.03%) Bash Shell
2 1 (3.03%) PowerShell
2 1 (3.03%) VB6
2 1 (3.03%) Shell Script
2 1 (3.03%) T-SQL
2 1 (3.03%) VBScript
2 1 (3.03%) VB
2 1 (3.03%) C
2 1 (3.03%) C#
2 1 (3.03%) JavaScript
Qualifications
1 7 (21.21%) Security Cleared
2 6 (18.18%) Degree
3 3 (9.09%) ITIL Foundation Certificate
4 2 (6.06%) Microsoft Certification
4 2 (6.06%) SC Cleared
5 1 (3.03%) PRINCE2 Practitioner
5 1 (3.03%) ISEB Practitioner
5 1 (3.03%) ISEB
5 1 (3.03%) MCP
5 1 (3.03%) MCSD
Quality Assurance & Compliance
1 14 (42.42%) SLA
System Software
1 5 (15.15%) Active Directory
2 2 (6.06%) VMware Infrastructure
3 1 (3.03%) Microsoft App-V
Systems Management
1 2 (6.06%) SCCM
Vendors
1 15 (45.45%) Oracle
2 4 (12.12%) Microsoft
2 4 (12.12%) ServiceNow
3 2 (6.06%) VMware
4 1 (3.03%) Fujitsu
4 1 (3.03%) Altiris
4 1 (3.03%) IBM
4 1 (3.03%) HP
4 1 (3.03%) Nortel
4 1 (3.03%) Citrix
4 1 (3.03%) Remedy
Taunton, Somerset
UKHO
Salary: £37,935 per annum + benefits
Posted: 3 days ago
Somerset
The United Kingdom Hydrographic Office
Posted: 3 days ago