The first table below looks at the demand for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Somerset region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 69 42 51
Rank change year-on-year
-27 +9
Permanent jobs citing Service Management 11 14 16
As % of all permanent IT jobs located in Somerset 1.38% 2.47% 2.98%
As % of the Processes & Methodologies category 1.71% 3.29% 3.86%
Number of salaries quoted 11 11 16
Average salary £45,000 £35,000 £35,000
Average salary % change year-on-year
+28.57% -
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
643 426 415
As % of all permanent IT jobs located in Somerset 80.68% 75.13% 77.28%
Number of salaries quoted 567 373 375
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £28,500 £25,000 £27,500
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South West

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 24 July 2014.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -21 6 £34,000 -2.85%
Frome - 2 £45,000 -
Taunton - 2 £42,250 - 1
Yeovil - 1 £62,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 24 July 2014, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (73.53%) ITSM
2 22 (64.71%) Windows
3 17 (50.00%) SQL Server
4 16 (47.06%) Oracle
4 16 (47.06%) XML
4 16 (47.06%) Finance
4 16 (47.06%) SQL Server Reporting Services
4 16 (47.06%) SQL Server Integration Services
4 16 (47.06%) Relational Database
5 15 (44.12%) SLA
6 14 (41.18%) Workflow
6 14 (41.18%) Root Cause Analysis
7 13 (38.24%) Service Delivery
8 9 (26.47%) ITIL
9 8 (23.53%) Incident Management
10 6 (17.65%) Degree
10 6 (17.65%) Security Cleared
11 5 (14.71%) Change Management
11 5 (14.71%) Management Information System
12 4 (11.76%) Active Directory
12 4 (11.76%) Capacity Planning
12 4 (11.76%) Data Analytics
12 4 (11.76%) Analytics
12 4 (11.76%) ServiceNow
12 4 (11.76%) Problem Management
12 4 (11.76%) Computer Science
12 4 (11.76%) Spread Betting
13 3 (8.82%) Technical Architecture
13 3 (8.82%) Windows Server 2008
13 3 (8.82%) Unified Communications

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 24 July 2014, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) CMS
1 1 (2.94%) Moodle
1 1 (2.94%) SharePoint 2010
1 1 (2.94%) Exchange Server 2010
1 1 (2.94%) Blackberry Enterprise Server
1 1 (2.94%) SharePoint
1 1 (2.94%) MS Exchange
Applications
1 3 (8.82%) MS Office
2 2 (5.88%) MS Excel
Business Applications
1 1 (2.94%) Maximo
1 1 (2.94%) assyst
Communications & Networking
1 3 (8.82%) Unified Communications
1 3 (8.82%) VoIP
2 2 (5.88%) PABX
3 1 (2.94%) Nortel Meridian
3 1 (2.94%) SAN
3 1 (2.94%) Internet
3 1 (2.94%) Firewall
Database & Business Intelligence
1 17 (50.00%) SQL Server
2 16 (47.06%) SQL Server Reporting Services
2 16 (47.06%) SQL Server Integration Services
2 16 (47.06%) Relational Database
3 1 (2.94%) SQL Server 2008
3 1 (2.94%) MySQL
Development Applications
1 1 (2.94%) Team Foundation Server
1 1 (2.94%) MSI
General
1 16 (47.06%) Finance
2 2 (5.88%) Aerospace
3 1 (2.94%) Front Office
3 1 (2.94%) Back Office
3 1 (2.94%) Telecoms
Job Titles
1 23 (67.65%) Analyst
2 16 (47.06%) Support Analyst
2 16 (47.06%) Applications Support
2 16 (47.06%) Senior Analyst
2 16 (47.06%) Applications Support Analyst
2 16 (47.06%) Senior Support Analyst
2 16 (47.06%) Senior Applications Support Analyst
3 4 (11.76%) Service Analyst
4 2 (5.88%) Graduate
4 2 (5.88%) IT Manager
4 2 (5.88%) Voice Analyst
5 1 (2.94%) Service Manager
5 1 (2.94%) Desktop Support Technician
5 1 (2.94%) UNIX Engineer
5 1 (2.94%) Exchange Engineer
5 1 (2.94%) Voice Specialist
5 1 (2.94%) 2nd Line Support Technician
5 1 (2.94%) Desktop Technician
5 1 (2.94%) Desktop Support
5 1 (2.94%) Developer
Libraries, Frameworks & Software Standards
1 16 (47.06%) XML
2 2 (5.88%) HTML
2 2 (5.88%) ASP.NET
2 2 (5.88%) CSS
2 2 (5.88%) .NET
3 1 (2.94%) ASP.NET Web Forms
3 1 (2.94%) .NET Framework
3 1 (2.94%) jQuery
3 1 (2.94%) ASP.NET MVC
3 1 (2.94%) XSL
3 1 (2.94%) Web Services
Miscellaneous
1 5 (14.71%) Management Information System
2 4 (11.76%) Computer Science
2 4 (11.76%) Spread Betting
3 1 (2.94%) Mathematics
3 1 (2.94%) Physics
3 1 (2.94%) Statistics
3 1 (2.94%) CMDB
3 1 (2.94%) Video Conferencing
3 1 (2.94%) Blackberry
Operating Systems
1 22 (64.71%) Windows
2 3 (8.82%) Windows Server 2008
3 2 (5.88%) Windows Server 2012
3 2 (5.88%) Windows 7
4 1 (2.94%) Windows Server 2003
4 1 (2.94%) UNIX
4 1 (2.94%) Linux
4 1 (2.94%) Windows XP
Processes & Methodologies
1 25 (73.53%) ITSM
2 14 (41.18%) Workflow
2 14 (41.18%) Root Cause Analysis
3 13 (38.24%) Service Delivery
4 9 (26.47%) ITIL
5 8 (23.53%) Incident Management
6 5 (14.71%) Change Management
7 4 (11.76%) Capacity Planning
7 4 (11.76%) Data Analytics
7 4 (11.76%) Analytics
7 4 (11.76%) Problem Management
8 3 (8.82%) Technical Architecture
8 3 (8.82%) Configuration Management
9 2 (5.88%) Time Management
9 2 (5.88%) Information Security
10 1 (2.94%) Scrum
10 1 (2.94%) Agile Software Development
10 1 (2.94%) Asset Management
10 1 (2.94%) Resource Management
10 1 (2.94%) Risk Analysis
Programming Languages
1 3 (8.82%) SQL
2 2 (5.88%) C#
2 2 (5.88%) JavaScript
3 1 (2.94%) VB6
3 1 (2.94%) PHP5
3 1 (2.94%) Bash Shell
3 1 (2.94%) PowerShell
3 1 (2.94%) Shell Script
3 1 (2.94%) C
3 1 (2.94%) PHP
3 1 (2.94%) T-SQL
3 1 (2.94%) VBScript
3 1 (2.94%) VB
Qualifications
1 6 (17.65%) Degree
1 6 (17.65%) Security Cleared
2 2 (5.88%) Microsoft Certification
2 2 (5.88%) SC Cleared
2 2 (5.88%) ITIL Foundation Certificate
3 1 (2.94%) ISEB Practitioner
3 1 (2.94%) PRINCE2 Practitioner
3 1 (2.94%) ISEB
3 1 (2.94%) MCP
3 1 (2.94%) MCSD
Quality Assurance & Compliance
1 15 (44.12%) SLA
2 1 (2.94%) ISO 9001
System Software
1 4 (11.76%) Active Directory
2 2 (5.88%) VMware Infrastructure
3 1 (2.94%) Microsoft App-V
Systems Management
1 1 (2.94%) SCCM
Vendors
1 16 (47.06%) Oracle
2 4 (11.76%) ServiceNow
3 3 (8.82%) Microsoft
4 2 (5.88%) VMware
5 1 (2.94%) Altiris
5 1 (2.94%) Fujitsu
5 1 (2.94%) Remedy
5 1 (2.94%) HP
5 1 (2.94%) Nortel
5 1 (2.94%) Citrix
5 1 (2.94%) IBM
Taunton, Somerset
UKHO
Salary: £23,680 + benefits
Posted: 6 days ago