The table below looks at the statistics for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 65 60 49
Rank change year-on-year
-5 -11
Permanent jobs citing Service Management 6 16 7
As % of all permanent IT jobs located in Somerset 0.99% 2.09% 1.35%
As % of the Processes & Methodologies category 1.22% 2.50% 1.72%
Number of salaries quoted 5 12 3
Average salary £33,800 £45,000 £39,500
Average salary % change year-on-year
-24.88% +13.92%
90% offered a salary of more than £22,500 £21,500 £35,900
10% offered a salary of more than £45,020 £56,250 £42,700
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
493 639 408
As % of all permanent IT jobs located in Somerset 81.35% 83.31% 78.46%
Number of salaries quoted 399 534 366
Average salary £38,500 £41,000 £37,500
Average salary % change year-on-year
-6.09% +9.33%
90% offered a salary of more than £26,000 £27,500 £25,000
10% offered a salary of more than £55,000 £50,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 1 September 2015.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yeovil -12 2 £33,800 -45.92%
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 1 September 2015, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 20 (60.61%) ITIL
2 16 (48.48%) Windows
3 9 (27.27%) Project Management
3 9 (27.27%) MS Office
3 9 (27.27%) Asset Management
4 8 (24.24%) ITSM
4 8 (24.24%) Workflow
4 8 (24.24%) 3D Graphics
4 8 (24.24%) Graphic Design
4 8 (24.24%) Photography
4 8 (24.24%) 3D Modelling
5 7 (21.21%) Active Directory
5 7 (21.21%) Service Delivery
6 4 (12.12%) Marketing
6 4 (12.12%) SharePoint
6 4 (12.12%) MS Exchange
7 3 (9.09%) DHCP
7 3 (9.09%) TCP/IP
7 3 (9.09%) DNS
7 3 (9.09%) SLA
7 3 (9.09%) Change Management
7 3 (9.09%) Degree
7 3 (9.09%) Statistics
7 3 (9.09%) Agile Software Development
7 3 (9.09%) Retail
7 3 (9.09%) Windows Server 2008
7 3 (9.09%) Waterfall
7 3 (9.09%) Requirements Analysis
7 3 (9.09%) People Management
8 2 (6.06%) Analytical Skills

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 1 September 2015, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) SharePoint
1 4 (12.12%) MS Exchange
2 1 (3.03%) WorkSite
Applications
1 9 (27.27%) MS Office
2 2 (6.06%) MS Excel
3 1 (3.03%) MS PowerPoint
Communications & Networking
1 3 (9.09%) DHCP
1 3 (9.09%) TCP/IP
1 3 (9.09%) DNS
2 2 (6.06%) SSL
3 1 (3.03%) Intranet
3 1 (3.03%) Extranet
3 1 (3.03%) 3G
3 1 (3.03%) VPN
3 1 (3.03%) ADSL
3 1 (3.03%) Broadband
General
1 4 (12.12%) Marketing
2 3 (9.09%) Retail
3 1 (3.03%) Advertising
3 1 (3.03%) Mandarin Language
3 1 (3.03%) French Language
3 1 (3.03%) German Language
3 1 (3.03%) Italian Language
3 1 (3.03%) Spanish Language
Job Titles
1 15 (45.45%) Analyst
2 7 (21.21%) Service Analyst
3 5 (15.15%) Service Manager
3 5 (15.15%) Service Management Analyst
4 4 (12.12%) IT Services Manager
5 3 (9.09%) Technical Manager
5 3 (9.09%) Support Manager
5 3 (9.09%) Service Desk Team Leader
5 3 (9.09%) Support Analyst
5 3 (9.09%) Technical Support
5 3 (9.09%) Team Leader
5 3 (9.09%) Technical Support Manager
5 3 (9.09%) Senior Business Analyst
5 3 (9.09%) 2nd Line Support
5 3 (9.09%) Senior Analyst
5 3 (9.09%) Business Analyst
6 2 (6.06%) Change Analyst
6 2 (6.06%) 1st Line Support
6 2 (6.06%) Service Desk Analyst
6 2 (6.06%) 1st Line Support Analyst
Miscellaneous
1 8 (24.24%) 3D Graphics
1 8 (24.24%) Graphic Design
1 8 (24.24%) Photography
2 3 (9.09%) Statistics
3 2 (6.06%) Analytical Skills
4 1 (3.03%) iSeries
4 1 (3.03%) Blackberry
4 1 (3.03%) AS400
Operating Systems
1 16 (48.48%) Windows
2 3 (9.09%) Windows Server 2008
3 1 (3.03%) Windows 7
3 1 (3.03%) Windows XP
3 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 20 (60.61%) ITIL
2 9 (27.27%) Project Management
2 9 (27.27%) Asset Management
3 8 (24.24%) ITSM
3 8 (24.24%) Workflow
3 8 (24.24%) 3D Modelling
4 7 (21.21%) Service Delivery
5 3 (9.09%) Change Management
5 3 (9.09%) Waterfall
5 3 (9.09%) People Management
5 3 (9.09%) Agile Software Development
5 3 (9.09%) Requirements Analysis
6 2 (6.06%) Time Management
6 2 (6.06%) Configuration Management
7 1 (3.03%) Root Cause Analysis
7 1 (3.03%) PRINCE2
7 1 (3.03%) CRM
7 1 (3.03%) Content Management
7 1 (3.03%) Knowledge Management
7 1 (3.03%) Statistical Analysis
Programming Languages
1 1 (3.03%) SQL
Qualifications
1 3 (9.09%) Degree
2 1 (3.03%) PRINCE2 Practitioner
2 1 (3.03%) MOS
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 7 (21.21%) Active Directory
Vendors
1 1 (3.03%) Microsoft