The table below looks at the statistics for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 57 57 41
Rank change year-on-year
0 -16
Permanent jobs citing Service Management 15 9 29
As % of all permanent IT jobs located in Somerset 2.48% 1.81% 4.72%
As % of the Processes & Methodologies category 2.87% 2.11% 5.64%
Number of salaries quoted 8 7 25
Average salary £34,712 £42,500 £32,500
Average salary % change year-on-year
-18.32% +30.76%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
523 427 514
As % of all permanent IT jobs located in Somerset 86.30% 86.09% 83.71%
Number of salaries quoted 442 378 426
Average salary £37,500 £36,000 £37,500
Average salary % change year-on-year
+4.16% -4.00%
90% offered a salary of more than £29,500 £27,500 £27,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 11 February 2016.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 7 £34,712 - 1
Street - 6 - -
Taunton -10 2 £47,500 - 2
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 11 February 2016, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (69.57%) ITIL
2 9 (39.13%) Windows
2 9 (39.13%) SLA
2 9 (39.13%) Windows Server
3 8 (34.78%) Active Directory
3 8 (34.78%) SharePoint
3 8 (34.78%) MS Exchange
3 8 (34.78%) SQL
3 8 (34.78%) MS Office
3 8 (34.78%) Finance
3 8 (34.78%) Degree
4 7 (30.43%) Wealth Management
4 7 (30.43%) Exchange Server 2007
4 7 (30.43%) MCDST
4 7 (30.43%) Video Conferencing
4 7 (30.43%) iPhone
4 7 (30.43%) Windows Server 2008
4 7 (30.43%) Windows 7
4 7 (30.43%) iPad
4 7 (30.43%) Exchange Server 2010
4 7 (30.43%) ITIL V3
4 7 (30.43%) Banking
4 7 (30.43%) VPN
4 7 (30.43%) Citrix
4 7 (30.43%) Citrix Certification
4 7 (30.43%) Microsoft Certification
4 7 (30.43%) Symantec
4 7 (30.43%) Remedy
4 7 (30.43%) Intel Security
4 7 (30.43%) Norton AntiVirus

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 11 February 2016, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (34.78%) MS Exchange
1 8 (34.78%) SharePoint
2 7 (30.43%) Blackberry Enterprise Server
2 7 (30.43%) Exchange Server 2007
2 7 (30.43%) Exchange Server 2010
3 6 (26.09%) Skype for Business
4 1 (4.35%) SharePoint 2010
4 1 (4.35%) SharePoint 2013
Applications
1 8 (34.78%) MS Office
2 1 (4.35%) MS Excel
Communications & Networking
1 7 (30.43%) VPN
2 6 (26.09%) Skype
3 5 (21.74%) SSL
Database & Business Intelligence
1 1 (4.35%) Relational Database
1 1 (4.35%) SQL Server
General
1 8 (34.78%) Finance
2 7 (30.43%) Banking
3 1 (4.35%) Advertising
3 1 (4.35%) Marketing
Job Titles
1 9 (39.13%) Analyst
2 8 (34.78%) Service Analyst
2 8 (34.78%) Service Desk Analyst
3 7 (30.43%) 2nd Line Service Desk Analyst
3 7 (30.43%) 2nd Line Support
3 7 (30.43%) 2nd Line Support Analyst
3 7 (30.43%) Banking Analyst
3 7 (30.43%) Senior Analyst
3 7 (30.43%) Senior IT Support
3 7 (30.43%) Senior Service Desk Analyst
3 7 (30.43%) Senior Support Analyst
3 7 (30.43%) Service Desk Support
3 7 (30.43%) Service Desk Support Analyst
4 3 (13.04%) Administrator
4 3 (13.04%) Network Communications Engineer
4 3 (13.04%) Network Engineer
4 3 (13.04%) Systems Administrator
5 2 (8.70%) Service Manager
6 1 (4.35%) Applications Support Analyst
6 1 (4.35%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (8.70%) XML
2 1 (4.35%) CSS
2 1 (4.35%) HTML
2 1 (4.35%) jQuery
2 1 (4.35%) XSLT
Miscellaneous
1 7 (30.43%) Blackberry
1 7 (30.43%) iPad
1 7 (30.43%) iPhone
1 7 (30.43%) Video Conferencing
2 5 (21.74%) Analytical Skills
Operating Systems
1 9 (39.13%) Windows
1 9 (39.13%) Windows Server
2 7 (30.43%) Windows 7
2 7 (30.43%) Windows 8
2 7 (30.43%) Windows Server 2008
3 6 (26.09%) Linux
Processes & Methodologies
1 16 (69.57%) ITIL
2 7 (30.43%) ITIL V3
2 7 (30.43%) Wealth Management
3 6 (26.09%) Capacity Management
3 6 (26.09%) Disaster Recovery
3 6 (26.09%) Performance Monitoring
4 5 (21.74%) Asset Management
4 5 (21.74%) Configuration Management
4 5 (21.74%) Software Asset Management
4 5 (21.74%) Software Licensing
5 2 (8.70%) Change Management
5 2 (8.70%) Mentoring
5 2 (8.70%) Service Delivery
6 1 (4.35%) ITSM
6 1 (4.35%) Root Cause Analysis
6 1 (4.35%) Web Development
Programming Languages
1 8 (34.78%) SQL
2 1 (4.35%) JavaScript
Qualifications
1 8 (34.78%) Degree
2 7 (30.43%) Citrix Certification
2 7 (30.43%) MCDST
2 7 (30.43%) Microsoft Certification
3 2 (8.70%) ITIL Certification
Quality Assurance & Compliance
1 9 (39.13%) SLA
System Software
1 8 (34.78%) Active Directory
2 6 (26.09%) VMware Infrastructure
Systems Management
1 7 (30.43%) Norton AntiVirus
Vendors
1 7 (30.43%) Citrix
1 7 (30.43%) Intel Security
1 7 (30.43%) Microsoft
1 7 (30.43%) Remedy
1 7 (30.43%) Symantec
2 6 (26.09%) VMware
Bath, Avon
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: 5 days ago
Shepton Mallet
Capita plc
Salary: £16000 - £19000 per annum
Posted: 14 days ago