The table below looks at the statistics for Service Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 56 70 43
Rank change year-on-year
+14 -27
Permanent jobs citing Service Management 10 11 14
As % of all permanent IT jobs located in Somerset 1.71% 1.38% 2.47%
As % of the Processes & Methodologies category 2.25% 1.69% 3.23%
Number of salaries quoted 10 11 11
Average salary £33,800 £45,000 £35,000
Average salary % change year-on-year
-24.88% +28.57%
90% offered a salary of more than £23,400 £20,500 £31,250
10% offered a salary of more than £48,000 £45,000 £40,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
445 649 433
As % of all permanent IT jobs located in Somerset 76.07% 81.33% 76.37%
Number of salaries quoted 399 573 380
Average salary £37,500 £42,500 £36,500
Average salary % change year-on-year
-11.76% +16.43%
90% offered a salary of more than £26,000 £28,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Somerset region.

Service Management Salary Trend in Somerset

Service Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Service Management across the Somerset region over the 3 months to 28 July 2015.

Service Management Salary Histogram in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yeovil -3 3 £33,800 -45.92%
Taunton +8 2 £23,500 -44.37%
Street - 2 £42,750 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 28 July 2015, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 20 (58.82%) ITIL
2 15 (44.12%) Windows
3 10 (29.41%) Service Delivery
4 9 (26.47%) Asset Management
4 9 (26.47%) Project Management
5 8 (23.53%) MS Office
5 8 (23.53%) ITSM
5 8 (23.53%) Workflow
5 8 (23.53%) 3D Graphics
5 8 (23.53%) Graphic Design
5 8 (23.53%) Photography
5 8 (23.53%) 3D Modelling
6 6 (17.65%) Statistics
6 6 (17.65%) Active Directory
7 3 (8.82%) People Management
7 3 (8.82%) Marketing
7 3 (8.82%) Degree
7 3 (8.82%) Windows Server 2008
7 3 (8.82%) Change Management
7 3 (8.82%) SharePoint
7 3 (8.82%) MS Exchange
7 3 (8.82%) DHCP
7 3 (8.82%) TCP/IP
7 3 (8.82%) DNS
7 3 (8.82%) SLA
8 2 (5.88%) SSL
8 2 (5.88%) Configuration Management
8 2 (5.88%) Agile Software Development
8 2 (5.88%) Retail
8 2 (5.88%) Time Management

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 28 July 2015, IT jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) SharePoint
1 3 (8.82%) MS Exchange
2 1 (2.94%) WorkSite
Applications
1 8 (23.53%) MS Office
2 1 (2.94%) MS PowerPoint
2 1 (2.94%) MS Excel
Communications & Networking
1 3 (8.82%) DHCP
1 3 (8.82%) TCP/IP
1 3 (8.82%) DNS
2 2 (5.88%) SSL
3 1 (2.94%) Intranet
3 1 (2.94%) Extranet
3 1 (2.94%) 3G
3 1 (2.94%) VPN
3 1 (2.94%) ADSL
3 1 (2.94%) Broadband
General
1 3 (8.82%) Marketing
2 2 (5.88%) Retail
3 1 (2.94%) Mandarin Language
3 1 (2.94%) French Language
3 1 (2.94%) German Language
3 1 (2.94%) Italian Language
3 1 (2.94%) Spanish Language
3 1 (2.94%) Advertising
Job Titles
1 13 (38.24%) Analyst
2 8 (23.53%) Service Manager
3 6 (17.65%) Technical Manager
3 6 (17.65%) Support Manager
3 6 (17.65%) Technical Support Manager
3 6 (17.65%) Technical Support
3 6 (17.65%) Service Analyst
4 5 (14.71%) Service Management Analyst
5 4 (11.76%) IT Services Manager
5 4 (11.76%) Delivery Manager
5 4 (11.76%) Technical Services Manager
5 4 (11.76%) Service Support Manager
5 4 (11.76%) Services Delivery Manager
5 4 (11.76%) Technical Delivery Manager
6 3 (8.82%) Service Desk Team Leader
6 3 (8.82%) Team Leader
6 3 (8.82%) Support Analyst
6 3 (8.82%) 2nd Line Support
7 2 (5.88%) Senior Business Analyst
7 2 (5.88%) 1st Line Support
Miscellaneous
1 8 (23.53%) 3D Graphics
1 8 (23.53%) Graphic Design
1 8 (23.53%) Photography
2 6 (17.65%) Statistics
3 2 (5.88%) Analytical Skills
4 1 (2.94%) iSeries
4 1 (2.94%) AS400
4 1 (2.94%) Blackberry
Operating Systems
1 15 (44.12%) Windows
2 3 (8.82%) Windows Server 2008
3 1 (2.94%) Windows 7
3 1 (2.94%) Windows Server 2003
3 1 (2.94%) Windows XP
Processes & Methodologies
1 20 (58.82%) ITIL
2 10 (29.41%) Service Delivery
3 9 (26.47%) Asset Management
3 9 (26.47%) Project Management
4 8 (23.53%) ITSM
4 8 (23.53%) Workflow
4 8 (23.53%) 3D Modelling
5 3 (8.82%) People Management
5 3 (8.82%) Change Management
6 2 (5.88%) Configuration Management
6 2 (5.88%) Agile Software Development
6 2 (5.88%) Time Management
6 2 (5.88%) Requirements Analysis
6 2 (5.88%) Waterfall
7 1 (2.94%) Root Cause Analysis
7 1 (2.94%) Knowledge Management
7 1 (2.94%) Statistical Analysis
7 1 (2.94%) Content Management
7 1 (2.94%) CRM
7 1 (2.94%) PRINCE2
Programming Languages
1 1 (2.94%) SQL
Qualifications
1 3 (8.82%) Degree
2 1 (2.94%) PRINCE2 Practitioner
2 1 (2.94%) MOS
Quality Assurance & Compliance
1 3 (8.82%) SLA
System Software
1 6 (17.65%) Active Directory
Vendors
1 1 (2.94%) Microsoft