The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 42 51 68
Rank change year-on-year
+9 +17
Permanent jobs requiring a Support Analyst 20 14 8
As % of all permanent IT jobs located in Suffolk 4.36% 2.83% 1.42%
As % of the Job Titles category 4.67% 2.93% 1.45%
Number of salaries quoted 17 12 7
Average salary £26,000 £28,000 £15,000
Average salary % change year-on-year
-7.14% +86.66%
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
428 478 550
As % of all permanent IT jobs located in Suffolk 93.25% 96.57% 97.86%
Number of salaries quoted 341 423 510
Average salary £37,000 £40,000 £37,500
Average salary % change year-on-year
-7.50% +6.66%
90% offered a salary of more than £25,000 £24,500 £22,500
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Suffolk region.

Support Analyst Salary Trend in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +19 14 £27,250 +23.86% 1
Bury St Edmunds +7 3 £26,000 -7.14%
Haverhill - 1 £25,000 -
Woodbridge - 1 £20,000 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Suffolk

For the 6 months to 24 December 2014, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (44.12%) SQL Server
1 15 (44.12%) ITIL
1 15 (44.12%) Microsoft
2 11 (32.35%) SQL
2 11 (32.35%) Windows
3 8 (23.53%) MS Office
3 8 (23.53%) MS Excel
3 8 (23.53%) Configuration Management
3 8 (23.53%) Degree
4 7 (20.59%) C#
4 7 (20.59%) Crystal Reports
4 7 (20.59%) SQL Server Reporting Services
4 7 (20.59%) SQL Server Integration Services
5 6 (17.65%) CRM
5 6 (17.65%) SharePoint
5 6 (17.65%) Windows XP
5 6 (17.65%) MS Exchange
5 6 (17.65%) Active Directory
6 5 (14.71%) HTML
6 5 (14.71%) PHP
6 5 (14.71%) UNIX
6 5 (14.71%) SLA
6 5 (14.71%) Billing
6 5 (14.71%) Windows 7
6 5 (14.71%) Change Control
7 4 (11.76%) C
7 4 (11.76%) Java
7 4 (11.76%) Linux
7 4 (11.76%) Finance
7 4 (11.76%) InfoPath

Support Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 24 December 2014, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.65%) SharePoint
1 6 (17.65%) MS Exchange
2 2 (5.88%) Exchange Server 2007
3 1 (2.94%) SAS
3 1 (2.94%) BizTalk Server
3 1 (2.94%) Blackberry Enterprise Server
Applications
1 8 (23.53%) MS Office
1 8 (23.53%) MS Excel
2 4 (11.76%) InfoPath
3 1 (2.94%) MS PowerPoint
Business Applications
1 1 (2.94%) Dynamics CRM
Cloud Services
1 1 (2.94%) Cloud Computing
Communications & Networking
1 2 (5.88%) LDAP
1 2 (5.88%) SMTP
2 1 (2.94%) TCP/IP
2 1 (2.94%) Internet
2 1 (2.94%) VoIP
Database & Business Intelligence
1 15 (44.12%) SQL Server
2 7 (20.59%) Crystal Reports
2 7 (20.59%) SQL Server Reporting Services
2 7 (20.59%) SQL Server Integration Services
3 1 (2.94%) QlikView
3 1 (2.94%) Relational Database
3 1 (2.94%) Data Warehouse
3 1 (2.94%) MySQL
Development Applications
1 1 (2.94%) Oracle Forms
General
1 5 (14.71%) Billing
2 4 (11.76%) Finance
3 1 (2.94%) Law
3 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (14.71%) HTML
2 3 (8.82%) J2EE
3 1 (2.94%) .NET
Miscellaneous
1 2 (5.88%) Management Information System
1 2 (5.88%) Open Source
2 1 (2.94%) Enterprise Software
2 1 (2.94%) Analytical Skills
2 1 (2.94%) Mathematics
2 1 (2.94%) Computer Science
2 1 (2.94%) Blackberry
Operating Systems
1 11 (32.35%) Windows
2 6 (17.65%) Windows XP
3 5 (14.71%) Windows 7
3 5 (14.71%) UNIX
4 4 (11.76%) Linux
5 1 (2.94%) Windows Server 2008
5 1 (2.94%) Windows 8
5 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 15 (44.12%) ITIL
2 8 (23.53%) Configuration Management
3 6 (17.65%) CRM
4 5 (14.71%) Change Control
5 4 (11.76%) Root Cause Analysis
6 3 (8.82%) Service Desk Management
7 2 (5.88%) ERP
7 2 (5.88%) Software Testing
7 2 (5.88%) Problem Management
7 2 (5.88%) User Acceptance Testing
7 2 (5.88%) Manual Testing
8 1 (2.94%) Financial Analysis
8 1 (2.94%) Business Intelligence
8 1 (2.94%) Project Management
8 1 (2.94%) Service Delivery
Programming Languages
1 11 (32.35%) SQL
2 7 (20.59%) C#
3 5 (14.71%) PHP
4 4 (11.76%) Java
4 4 (11.76%) C
5 1 (2.94%) PL/SQL
Qualifications
1 8 (23.53%) Degree
2 1 (2.94%) MCP
2 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 6 (17.65%) Active Directory
Vendors
1 15 (44.12%) Microsoft
2 2 (5.88%) Citrix
2 2 (5.88%) Apple
2 2 (5.88%) Oracle
3 1 (2.94%) Cognos
Ipswich, Suffolk
Connectus
Salary: £20000 - £25000 per annum
Posted: 4 days ago