The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 41 30 42
Rank change year-on-year
-11 +12
Permanent jobs requiring a Support Analyst 15 42 31
As % of all permanent IT jobs located in Suffolk 3.71% 7.59% 4.68%
As % of the Job Titles category 3.78% 7.85% 4.73%
Number of salaries quoted 15 42 31
Average salary £25,500 £26,750 £30,000
Average salary % change year-on-year
-4.67% -10.83%
90% offered a salary of more than £22,600 £20,500 £20,000
10% offered a salary of more than £30,000 £37,500 £40,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
397 535 655
As % of all permanent IT jobs located in Suffolk 98.27% 96.75% 98.94%
Number of salaries quoted 353 502 598
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £24,000 £20,500 £21,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Suffolk region.

Support Analyst Salary Trend in Suffolk

Support Analyst
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Suffolk region over the 3 months to 27 August 2014.

Support Analyst Salary Histogram in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -3 12 £26,250 -14.63% 1
Newmarket - 2 £25,500 -
Stowmarket - 1 £30,000 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Suffolk

For the 6 months to 27 August 2014, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 17 (54.84%) Windows
2 14 (45.16%) Microsoft
3 13 (41.94%) SQL
4 11 (35.48%) Active Directory
5 10 (32.26%) ITIL
6 9 (29.03%) SQL Server
7 8 (25.81%) C#
8 7 (22.58%) MS Excel
8 7 (22.58%) MS Exchange
8 7 (22.58%) Degree
9 6 (19.35%) Windows XP
10 5 (16.13%) SharePoint
10 5 (16.13%) CRM
10 5 (16.13%) ASP.NET
10 5 (16.13%) .NET
10 5 (16.13%) MS Office
10 5 (16.13%) VMware
10 5 (16.13%) SQL Server Reporting Services
10 5 (16.13%) VMware Infrastructure
11 4 (12.90%) .NET Framework
11 4 (12.90%) Firewall
11 4 (12.90%) Web Services
11 4 (12.90%) Linux
11 4 (12.90%) TCP/IP
12 3 (9.68%) DHCP
12 3 (9.68%) DNS
12 3 (9.68%) C
12 3 (9.68%) MCP
12 3 (9.68%) Crystal Reports
12 3 (9.68%) IIS

Support Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 27 August 2014, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (22.58%) MS Exchange
2 5 (16.13%) SharePoint
3 3 (9.68%) IIS
3 3 (9.68%) Exchange Server 2010
4 2 (6.45%) BizTalk Server
5 1 (3.23%) Exchange Server 2007
5 1 (3.23%) SAS
Applications
1 7 (22.58%) MS Excel
2 5 (16.13%) MS Office
3 3 (9.68%) InfoPath
4 2 (6.45%) MS PowerPoint
Cloud Services
1 2 (6.45%) Amazon AWS
2 1 (3.23%) Office 365
Communications & Networking
1 4 (12.90%) TCP/IP
1 4 (12.90%) Firewall
2 3 (9.68%) DHCP
2 3 (9.68%) DNS
3 2 (6.45%) SAN
3 2 (6.45%) Internet
3 2 (6.45%) VoIP
3 2 (6.45%) VPN
3 2 (6.45%) Wi-Fi
3 2 (6.45%) iSCSI
3 2 (6.45%) NAS
Database & Business Intelligence
1 9 (29.03%) SQL Server
2 5 (16.13%) SQL Server Reporting Services
3 3 (9.68%) SQL Server Integration Services
3 3 (9.68%) Crystal Reports
4 1 (3.23%) Data Warehouse
4 1 (3.23%) QlikView
Development Applications
1 2 (6.45%) Visual Studio
1 2 (6.45%) Team Foundation Server
General
1 3 (9.68%) Billing
2 2 (6.45%) Finance
2 2 (6.45%) Law
Libraries, Frameworks & Software Standards
1 5 (16.13%) .NET
1 5 (16.13%) ASP.NET
2 4 (12.90%) Web Services
2 4 (12.90%) .NET Framework
3 3 (9.68%) HTML
4 2 (6.45%) ASP.NET Web Forms
4 2 (6.45%) Middleware
Miscellaneous
1 2 (6.45%) N-Tier
2 1 (3.23%) Management Information System
2 1 (3.23%) Mathematics
2 1 (3.23%) Computer Science
Operating Systems
1 17 (54.84%) Windows
2 6 (19.35%) Windows XP
3 4 (12.90%) Linux
4 3 (9.68%) Windows 7
5 2 (6.45%) Windows 8
5 2 (6.45%) Windows Server 2008
6 1 (3.23%) Windows Server 2012
6 1 (3.23%) Windows Server 2003
Processes & Methodologies
1 10 (32.26%) ITIL
2 5 (16.13%) CRM
3 3 (9.68%) Service Management
3 3 (9.68%) Service Delivery
3 3 (9.68%) Configuration Management
3 3 (9.68%) Change Control
4 2 (6.45%) Service Desk Management
4 2 (6.45%) Disaster Recovery
4 2 (6.45%) Business Continuity
4 2 (6.45%) ERP
4 2 (6.45%) SOA
5 1 (3.23%) Business Intelligence
5 1 (3.23%) Financial Analysis
5 1 (3.23%) Project Management
Programming Languages
1 13 (41.94%) SQL
2 8 (25.81%) C#
3 3 (9.68%) PHP
3 3 (9.68%) C
Qualifications
1 7 (22.58%) Degree
2 3 (9.68%) MCP
3 1 (3.23%) Microsoft Certification
System Software
1 11 (35.48%) Active Directory
2 5 (16.13%) VMware Infrastructure
Systems Management
1 2 (6.45%) SCCM
1 2 (6.45%) SCOM
Vendors
1 14 (45.16%) Microsoft
2 5 (16.13%) VMware
3 3 (9.68%) Salesforce.com
4 1 (3.23%) CheckPoint
4 1 (3.23%) Oracle
4 1 (3.23%) Cognos
Ipswich, Suffolk
Ashdown IT
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday