The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 42 61 52
Rank change year-on-year
+19 -9
Permanent jobs requiring a Support Analyst 27 16 25
As % of all permanent IT jobs located in Suffolk 4.13% 2.79% 3.59%
As % of the Job Titles category 4.18% 2.91% 3.68%
Number of salaries quoted 22 14 23
Average salary £26,000 £31,500 £22,000
Average salary % change year-on-year
-17.46% +43.18%
90% offered a salary of more than £20,063 £22,950 £21,500
10% offered a salary of more than £29,750 £43,500 £30,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
646 550 679
As % of all permanent IT jobs located in Suffolk 98.78% 95.99% 97.42%
Number of salaries quoted 592 418 622
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £22,500 £27,500 £22,500
10% offered a salary of more than £51,252 £47,250 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Suffolk region.

Support Analyst Salary Trend in Suffolk

Support Analyst
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Suffolk region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -10 17 £22,000 -30.15%
Bury St Edmunds - 9 £27,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Suffolk

For the 6 months to 22 May 2015, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 35 (70.00%) Microsoft
2 27 (54.00%) SQL
3 25 (50.00%) Windows
3 25 (50.00%) Active Directory
4 20 (40.00%) Hyper-V
5 19 (38.00%) MS Office
5 19 (38.00%) ITIL
6 17 (34.00%) SQL Server
7 16 (32.00%) Windows XP
8 15 (30.00%) MS Exchange
8 15 (30.00%) DNS
9 14 (28.00%) Windows Server 2008
10 13 (26.00%) Windows 7
10 13 (26.00%) Exchange Server 2010
10 13 (26.00%) VPN
10 13 (26.00%) DHCP
11 12 (24.00%) MCP
12 10 (20.00%) Java
12 10 (20.00%) IBM Notes
12 10 (20.00%) MS Excel
12 10 (20.00%) HP
12 10 (20.00%) Lotus
12 10 (20.00%) Apple
12 10 (20.00%) Windows Server 2003
12 10 (20.00%) Sophos
12 10 (20.00%) SonicWALL
13 9 (18.00%) Analytical Skills
13 9 (18.00%) Root Cause Analysis
13 9 (18.00%) SharePoint
14 8 (16.00%) Linux

Support Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 22 May 2015, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (30.00%) MS Exchange
2 13 (26.00%) Exchange Server 2010
3 10 (20.00%) IBM Notes
4 9 (18.00%) SharePoint
5 6 (12.00%) BizTalk Server
6 2 (4.00%) IIS
6 2 (4.00%) Lync
7 1 (2.00%) Exchange Server 2013
7 1 (2.00%) Exchange Server 2007
Applications
1 19 (38.00%) MS Office
2 10 (20.00%) MS Excel
3 2 (4.00%) S-PLUS
4 1 (2.00%) MS PowerPoint
4 1 (2.00%) InfoPath
Business Applications
1 6 (12.00%) Dynamics CRM
2 2 (4.00%) Line 50
Cloud Services
1 4 (8.00%) Office 365
1 4 (8.00%) Cloud Computing
2 3 (6.00%) IaaS
2 3 (6.00%) SaaS
2 3 (6.00%) PaaS
Communications & Networking
1 15 (30.00%) DNS
2 13 (26.00%) VPN
2 13 (26.00%) DHCP
3 4 (8.00%) Internet
3 4 (8.00%) LAN
4 3 (6.00%) TCP/IP
5 2 (4.00%) SSL
5 2 (4.00%) MPLS
5 2 (4.00%) WAN
6 1 (2.00%) HTTP
6 1 (2.00%) WLAN
Database & Business Intelligence
1 17 (34.00%) SQL Server
2 3 (6.00%) Crystal Reports
3 1 (2.00%) SQL Server Reporting Services
3 1 (2.00%) SQL Server Integration Services
Development Applications
1 6 (12.00%) Oracle Forms
General
1 3 (6.00%) Finance
2 2 (4.00%) Telecoms
2 2 (4.00%) Billing
3 1 (2.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (12.00%) .NET
2 4 (8.00%) J2EE
3 1 (2.00%) HTML
Miscellaneous
1 9 (18.00%) Analytical Skills
2 4 (8.00%) Open Source
3 2 (4.00%) Management Information System
3 2 (4.00%) Tandem
4 1 (2.00%) PDA
4 1 (2.00%) Blackberry
4 1 (2.00%) NHS
Operating Systems
1 25 (50.00%) Windows
2 16 (32.00%) Windows XP
3 14 (28.00%) Windows Server 2008
4 13 (26.00%) Windows 7
5 10 (20.00%) Windows Server 2003
6 8 (16.00%) Linux
7 7 (14.00%) UNIX
8 4 (8.00%) Windows 8
8 4 (8.00%) Windows Server 2012
Processes & Methodologies
1 19 (38.00%) ITIL
2 9 (18.00%) Root Cause Analysis
3 7 (14.00%) CRM
4 4 (8.00%) Configuration Management
5 3 (6.00%) Problem Management
5 3 (6.00%) Data Analysis
5 3 (6.00%) Business Intelligence
6 2 (4.00%) PRINCE2
6 2 (4.00%) Disaster Recovery
7 1 (2.00%) Change Control
7 1 (2.00%) Business Continuity Planning
7 1 (2.00%) Mentoring
7 1 (2.00%) Time Management
7 1 (2.00%) V-Model
7 1 (2.00%) Waterfall
7 1 (2.00%) Agile Software Development
7 1 (2.00%) Workflow
7 1 (2.00%) Business Continuity
7 1 (2.00%) DSDM
7 1 (2.00%) BCP
Programming Languages
1 27 (54.00%) SQL
2 10 (20.00%) Java
3 7 (14.00%) C#
4 6 (12.00%) PL/SQL
5 1 (2.00%) PowerShell
5 1 (2.00%) PHP
Qualifications
1 12 (24.00%) MCP
2 8 (16.00%) Microsoft Certification
3 7 (14.00%) MCSE
4 4 (8.00%) Cisco Certification
4 4 (8.00%) CCNA
5 3 (6.00%) Degree
6 2 (4.00%) MCITP
7 1 (2.00%) MCSA
Quality Assurance & Compliance
1 4 (8.00%) SLA
System Software
1 25 (50.00%) Active Directory
2 20 (40.00%) Hyper-V
3 3 (6.00%) VMware Infrastructure
Systems Management
1 1 (2.00%) SCCM
Vendors
1 35 (70.00%) Microsoft
2 10 (20.00%) HP
2 10 (20.00%) Lotus
2 10 (20.00%) Apple
2 10 (20.00%) Sophos
2 10 (20.00%) SonicWALL
3 6 (12.00%) Oracle
4 5 (10.00%) VMware
5 3 (6.00%) Citrix
5 3 (6.00%) Salesforce.com
6 2 (4.00%) Sage