The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 45 45 31
Rank change year-on-year
0 -14
Permanent jobs requiring a Support Analyst 20 20 40
As % of all permanent IT jobs located in Suffolk 3.50% 4.51% 6.46%
As % of the Job Titles category 3.66% 4.59% 6.67%
Number of salaries quoted 19 20 40
Average salary £26,000 £28,750 £23,000
Average salary % change year-on-year
-9.56% +25.00%
90% offered a salary of more than £20,800 £22,450 £20,450
10% offered a salary of more than £28,000 £40,000 £37,550
UK excluding London average salary £27,500 £27,250 £27,500
% change year-on-year
+0.91% -0.90%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
547 436 600
As % of all permanent IT jobs located in Suffolk 95.80% 98.42% 96.93%
Number of salaries quoted 495 368 565
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £22,500 £25,000 £21,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Suffolk region.

Support Analyst Salary Trend in Suffolk

Support Analyst
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Suffolk region over the 3 months to 28 July 2015.

Support Analyst Salary Histogram in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -22 9 £21,500 -21.81%
Bury St Edmunds - 5 £27,500 - 1
Halesworth - 2 £26,000 - 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Suffolk

For the 6 months to 28 July 2015, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 30 (69.77%) Microsoft
2 27 (62.79%) Active Directory
3 24 (55.81%) SQL
4 23 (53.49%) Windows
5 22 (51.16%) MS Office
6 19 (44.19%) Hyper-V
7 15 (34.88%) MS Exchange
8 14 (32.56%) Windows XP
9 13 (30.23%) VPN
9 13 (30.23%) DNS
9 13 (30.23%) Windows 7
9 13 (30.23%) Exchange Server 2010
10 11 (25.58%) Windows Server 2008
10 11 (25.58%) DHCP
10 11 (25.58%) MCP
11 10 (23.26%) SQL Server
11 10 (23.26%) ITIL
11 10 (23.26%) IBM Notes
11 10 (23.26%) Sophos
11 10 (23.26%) Windows Server 2003
11 10 (23.26%) HP
11 10 (23.26%) Lotus
11 10 (23.26%) Apple
11 10 (23.26%) SonicWALL
12 8 (18.60%) Microsoft Certification
12 8 (18.60%) MS Excel
12 8 (18.60%) LAN
13 7 (16.28%) MCSE
13 7 (16.28%) Internet
13 7 (16.28%) Analytical Skills

Support Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 28 July 2015, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (34.88%) MS Exchange
2 13 (30.23%) Exchange Server 2010
3 10 (23.26%) IBM Notes
4 6 (13.95%) SharePoint
5 4 (9.30%) BizTalk Server
6 2 (4.65%) IIS
7 1 (2.33%) Exchange Server 2013
7 1 (2.33%) Exchange Server 2007
7 1 (2.33%) Lync
Applications
1 22 (51.16%) MS Office
2 8 (18.60%) MS Excel
3 2 (4.65%) S-PLUS
4 1 (2.33%) MS PowerPoint
4 1 (2.33%) InfoPath
Business Applications
1 4 (9.30%) Dynamics CRM
2 2 (4.65%) Line 50
Cloud Services
1 5 (11.63%) Office 365
2 1 (2.33%) IaaS
2 1 (2.33%) Cloud Computing
2 1 (2.33%) SaaS
2 1 (2.33%) PaaS
Communications & Networking
1 13 (30.23%) VPN
1 13 (30.23%) DNS
2 11 (25.58%) DHCP
3 8 (18.60%) LAN
4 7 (16.28%) Internet
5 6 (13.95%) WAN
6 2 (4.65%) SSL
6 2 (4.65%) MPLS
7 1 (2.33%) HTTP
7 1 (2.33%) TCP/IP
7 1 (2.33%) WLAN
7 1 (2.33%) PuTTY
Database & Business Intelligence
1 10 (23.26%) SQL Server
2 3 (6.98%) Crystal Reports
3 1 (2.33%) SQL Server Reporting Services
3 1 (2.33%) SQL Server 2008
3 1 (2.33%) SQL Server Integration Services
Development Applications
1 4 (9.30%) Oracle Forms
2 1 (2.33%) Visual Studio
General
1 3 (6.98%) Finance
2 2 (4.65%) Telecoms
3 1 (2.33%) Billing
3 1 (2.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (9.30%) .NET
2 1 (2.33%) J2EE
2 1 (2.33%) HTML
Miscellaneous
1 7 (16.28%) Analytical Skills
2 2 (4.65%) AS400
2 2 (4.65%) Tandem
2 2 (4.65%) iSeries
3 1 (2.33%) Blackberry
3 1 (2.33%) NHS
3 1 (2.33%) PDA
3 1 (2.33%) Management Information System
Operating Systems
1 23 (53.49%) Windows
2 14 (32.56%) Windows XP
3 13 (30.23%) Windows 7
4 11 (25.58%) Windows Server 2008
5 10 (23.26%) Windows Server 2003
6 3 (6.98%) Linux
7 2 (4.65%) Windows 8
8 1 (2.33%) UNIX
8 1 (2.33%) Windows Server 2012
Processes & Methodologies
1 10 (23.26%) ITIL
2 5 (11.63%) CRM
3 4 (9.30%) Root Cause Analysis
4 3 (6.98%) Business Intelligence
4 3 (6.98%) Data Analysis
5 2 (4.65%) Disaster Recovery
6 1 (2.33%) PRINCE2
6 1 (2.33%) BCP
6 1 (2.33%) Configuration Management
6 1 (2.33%) Project Management
6 1 (2.33%) Business Continuity Planning
6 1 (2.33%) Mentoring
6 1 (2.33%) Change Control
6 1 (2.33%) Open Source
6 1 (2.33%) Business Continuity
Programming Languages
1 24 (55.81%) SQL
2 5 (11.63%) C#
2 5 (11.63%) Java
3 4 (9.30%) PL/SQL
4 1 (2.33%) VBA
4 1 (2.33%) PHP
4 1 (2.33%) PowerShell
Qualifications
1 11 (25.58%) MCP
2 8 (18.60%) Microsoft Certification
3 7 (16.28%) MCSE
4 5 (11.63%) Cisco Certification
4 5 (11.63%) CCNA
5 2 (4.65%) ITIL Certification
6 1 (2.33%) MCSA
6 1 (2.33%) MCITP
6 1 (2.33%) Degree
Quality Assurance & Compliance
1 1 (2.33%) SLA
System Software
1 27 (62.79%) Active Directory
2 19 (44.19%) Hyper-V
3 1 (2.33%) VMware Infrastructure
Systems Management
1 1 (2.33%) SCCM
Vendors
1 30 (69.77%) Microsoft
2 10 (23.26%) Sophos
2 10 (23.26%) HP
2 10 (23.26%) Lotus
2 10 (23.26%) Apple
2 10 (23.26%) SonicWALL
3 5 (11.63%) Oracle
4 4 (9.30%) Salesforce.com
5 2 (4.65%) VMware
5 2 (4.65%) Sage
6 1 (2.33%) Citrix
Halesworth
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum
Posted: 22 days ago