The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 39 46 72
Rank change year-on-year
+7 +26
Permanent jobs requiring a Support Analyst 24 13 5
As % of all permanent IT jobs located in Suffolk 4.45% 2.76% 0.90%
As % of the Job Titles category 4.56% 2.90% 0.92%
Number of salaries quoted 17 5 3
Average salary £26,000 £26,000 £15,000
Average salary % change year-on-year
- +73.33%
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
526 448 541
As % of all permanent IT jobs located in Suffolk 97.59% 95.12% 97.65%
Number of salaries quoted 428 343 469
Average salary £32,500 £40,000 £37,500
Average salary % change year-on-year
-18.75% +6.66%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Suffolk region.

Support Analyst Salary Trend in Suffolk

Support Analyst
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Suffolk region over the 3 months to 2 March 2015.

Support Analyst Salary Histogram in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +6 16 £26,000 +4.00%
Bury St Edmunds +11 5 £26,000 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Suffolk

For the 6 months to 2 March 2015, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (55.81%) Microsoft
2 23 (53.49%) SQL Server
3 21 (48.84%) ITIL
4 19 (44.19%) Windows
5 14 (32.56%) SQL
5 14 (32.56%) Active Directory
6 11 (25.58%) Windows XP
7 10 (23.26%) MS Exchange
7 10 (23.26%) SharePoint
8 9 (20.93%) MS Excel
8 9 (20.93%) C#
8 9 (20.93%) MS Office
8 9 (20.93%) UNIX
9 8 (18.60%) Windows Server 2008
9 8 (18.60%) Hyper-V
9 8 (18.60%) Windows 7
9 8 (18.60%) Root Cause Analysis
9 8 (18.60%) Java
9 8 (18.60%) CRM
9 8 (18.60%) Linux
9 8 (18.60%) Configuration Management
10 7 (16.28%) DNS
10 7 (16.28%) SLA
10 7 (16.28%) DHCP
11 6 (13.95%) MCP
11 6 (13.95%) Crystal Reports
11 6 (13.95%) Apple
11 6 (13.95%) Exchange Server 2010
11 6 (13.95%) SQL Server Integration Services
11 6 (13.95%) SQL Server Reporting Services

Support Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 2 March 2015, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (23.26%) SharePoint
1 10 (23.26%) MS Exchange
2 6 (13.95%) Exchange Server 2010
3 4 (9.30%) BizTalk Server
3 4 (9.30%) IBM Notes
4 3 (6.98%) Exchange Server 2007
5 2 (4.65%) Lync
6 1 (2.33%) Exchange Server 2013
6 1 (2.33%) Blackberry Enterprise Server
Applications
1 9 (20.93%) MS Office
1 9 (20.93%) MS Excel
2 3 (6.98%) InfoPath
3 2 (4.65%) S-PLUS
Business Applications
1 4 (9.30%) Dynamics CRM
Cloud Services
1 4 (9.30%) Cloud Computing
2 3 (6.98%) SaaS
2 3 (6.98%) PaaS
2 3 (6.98%) IaaS
Communications & Networking
1 7 (16.28%) DHCP
1 7 (16.28%) DNS
2 4 (9.30%) TCP/IP
2 4 (9.30%) VPN
3 2 (4.65%) LDAP
3 2 (4.65%) SMTP
4 1 (2.33%) LAN
4 1 (2.33%) VoIP
4 1 (2.33%) WLAN
4 1 (2.33%) WAN
4 1 (2.33%) HTTP
Database & Business Intelligence
1 23 (53.49%) SQL Server
2 6 (13.95%) Crystal Reports
2 6 (13.95%) SQL Server Reporting Services
2 6 (13.95%) SQL Server Integration Services
3 1 (2.33%) Relational Database
3 1 (2.33%) MySQL
Development Applications
1 4 (9.30%) Oracle Forms
General
1 5 (11.63%) Billing
2 2 (4.65%) Finance
3 1 (2.33%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (9.30%) HTML
1 4 (9.30%) .NET
1 4 (9.30%) J2EE
Miscellaneous
1 5 (11.63%) Open Source
2 4 (9.30%) Analytical Skills
3 1 (2.33%) Enterprise Software
3 1 (2.33%) Blackberry
3 1 (2.33%) Management Information System
3 1 (2.33%) Computer Science
Operating Systems
1 19 (44.19%) Windows
2 11 (25.58%) Windows XP
3 9 (20.93%) UNIX
4 8 (18.60%) Windows Server 2008
4 8 (18.60%) Windows 7
4 8 (18.60%) Linux
5 4 (9.30%) Windows Server 2003
5 4 (9.30%) Windows Server 2012
6 3 (6.98%) Windows 8
Processes & Methodologies
1 21 (48.84%) ITIL
2 8 (18.60%) Root Cause Analysis
2 8 (18.60%) CRM
2 8 (18.60%) Configuration Management
3 4 (9.30%) Change Control
4 3 (6.98%) Problem Management
5 2 (4.65%) User Acceptance Testing
5 2 (4.65%) Manual Testing
5 2 (4.65%) Software Testing
6 1 (2.33%) PRINCE2
6 1 (2.33%) DSDM
6 1 (2.33%) Service Desk Management
6 1 (2.33%) Mentoring
6 1 (2.33%) Time Management
6 1 (2.33%) V-Model
6 1 (2.33%) Waterfall
6 1 (2.33%) Disaster Recovery
6 1 (2.33%) Workflow
6 1 (2.33%) Agile Software Development
Programming Languages
1 14 (32.56%) SQL
2 9 (20.93%) C#
3 8 (18.60%) Java
4 4 (9.30%) PHP
4 4 (9.30%) PL/SQL
5 3 (6.98%) C
6 1 (2.33%) PowerShell
Qualifications
1 6 (13.95%) MCP
2 4 (9.30%) Degree
3 3 (6.98%) Microsoft Certification
4 2 (4.65%) MCITP
4 2 (4.65%) MCSE
5 1 (2.33%) MCSA
5 1 (2.33%) VCP4
Quality Assurance & Compliance
1 7 (16.28%) SLA
System Software
1 14 (32.56%) Active Directory
2 8 (18.60%) Hyper-V
3 3 (6.98%) VMware Infrastructure
Systems Management
1 1 (2.33%) SCCM
Vendors
1 24 (55.81%) Microsoft
2 6 (13.95%) Apple
3 5 (11.63%) Citrix
3 5 (11.63%) VMware
4 4 (9.30%) SonicWALL
4 4 (9.30%) Lotus
4 4 (9.30%) HP
4 4 (9.30%) Oracle
4 4 (9.30%) Sophos
5 1 (2.33%) Salesforce.com