The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 59 40 48
Rank change year-on-year
-19 +8
Permanent jobs requiring a Support Analyst 15 22 14
As % of all permanent IT jobs located in Suffolk 2.51% 4.29% 3.26%
As % of the Job Titles category 2.60% 4.43% 3.37%
Number of salaries quoted 15 17 6
Average salary £22,500 £26,000 £22,250
Average salary % change year-on-year
-13.46% +16.85%
90% offered a salary of more than £22,000 £22,500 £21,750
10% offered a salary of more than £29,500 £35,200 £30,500
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
576 497 415
As % of all permanent IT jobs located in Suffolk 96.48% 96.88% 96.51%
Number of salaries quoted 498 404 332
Average salary £34,000 £35,000 £40,000
Average salary % change year-on-year
-2.85% -12.50%
90% offered a salary of more than £20,500 £22,500 £26,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Suffolk region.

Support Analyst Salary Trend in Suffolk

Support Analyst
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Support Analyst across the Suffolk region over the 3 months to 11 February 2016.

Support Analyst Salary Histogram in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -19 7 £25,000 -5.66%
Bury St Edmunds +4 6 £22,000 -15.38%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Suffolk

For the 6 months to 11 February 2016, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (45.16%) SQL
1 14 (45.16%) Windows
2 11 (35.48%) MS Office
2 11 (35.48%) MS Exchange
3 10 (32.26%) Active Directory
4 9 (29.03%) Microsoft
4 9 (29.03%) MS Excel
4 9 (29.03%) ITIL
5 8 (25.81%) SLA
5 8 (25.81%) Windows Server
6 7 (22.58%) Windows Server 2008
6 7 (22.58%) LAN
6 7 (22.58%) WAN
7 6 (19.35%) PL/SQL
7 6 (19.35%) Problem Management
7 6 (19.35%) Root Cause Analysis
7 6 (19.35%) Degree
8 5 (16.13%) Office 365
8 5 (16.13%) Hyper-V
8 5 (16.13%) Windows 7
8 5 (16.13%) Driving Licence
9 4 (12.90%) Remote Desktop
9 4 (12.90%) Exchange Server 2010
9 4 (12.90%) Windows XP
9 4 (12.90%) Microsoft Certification
9 4 (12.90%) Apple
10 3 (9.68%) DHCP
10 3 (9.68%) VPN
10 3 (9.68%) DNS
10 3 (9.68%) Windows Server 2003

Support Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 11 February 2016, IT jobs across the Suffolk region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (35.48%) MS Exchange
2 4 (12.90%) Exchange Server 2010
3 2 (6.45%) Exchange Server 2007
3 2 (6.45%) IBM Notes
Applications
1 11 (35.48%) MS Office
2 9 (29.03%) MS Excel
Cloud Services
1 5 (16.13%) Office 365
Communications & Networking
1 7 (22.58%) LAN
1 7 (22.58%) WAN
2 4 (12.90%) Remote Desktop
3 3 (9.68%) DHCP
3 3 (9.68%) DNS
3 3 (9.68%) VPN
4 2 (6.45%) Firewall
4 2 (6.45%) Internet
4 2 (6.45%) SMTP
4 2 (6.45%) VoIP
5 1 (3.23%) LDAP
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) Crystal Reports
2 1 (3.23%) Relational Database
Development Applications
1 1 (3.23%) Selenium
General
1 2 (6.45%) Finance
2 1 (3.23%) French Language
2 1 (3.23%) Marketing
2 1 (3.23%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
Miscellaneous
1 5 (16.13%) Driving Licence
2 3 (9.68%) Analytical Skills
3 2 (6.45%) Blackberry
3 2 (6.45%) Handset
4 1 (3.23%) Computer Science
Operating Systems
1 14 (45.16%) Windows
2 8 (25.81%) Windows Server
3 7 (22.58%) Windows Server 2008
4 5 (16.13%) Windows 7
5 4 (12.90%) Windows XP
6 3 (9.68%) Windows Server 2003
7 2 (6.45%) Android
7 2 (6.45%) Windows Phone
7 2 (6.45%) Windows Server 2012
8 1 (3.23%) Linux
Processes & Methodologies
1 9 (29.03%) ITIL
2 6 (19.35%) Problem Management
2 6 (19.35%) Root Cause Analysis
3 2 (6.45%) ITIL V3
3 2 (6.45%) Service Delivery
4 1 (3.23%) Automation Testing
4 1 (3.23%) Business Analysis
4 1 (3.23%) Business Intelligence
4 1 (3.23%) ERP
4 1 (3.23%) Project Management
4 1 (3.23%) Regression Testing
4 1 (3.23%) Software Deployment
4 1 (3.23%) Software Testing
4 1 (3.23%) Test Scripting
Programming Languages
1 14 (45.16%) SQL
2 6 (19.35%) PL/SQL
3 1 (3.23%) Java
3 1 (3.23%) JavaScript
Qualifications
1 6 (19.35%) Degree
2 4 (12.90%) Microsoft Certification
3 2 (6.45%) A+ Certification
3 2 (6.45%) CCNA
3 2 (6.45%) Cisco Certification
3 2 (6.45%) MCP
3 2 (6.45%) MCSE
4 1 (3.23%) ISEB
4 1 (3.23%) ISTQB
Quality Assurance & Compliance
1 8 (25.81%) SLA
2 1 (3.23%) QA
System Software
1 10 (32.26%) Active Directory
2 5 (16.13%) Hyper-V
3 1 (3.23%) Microsoft Virtual Server
Vendors
1 9 (29.03%) Microsoft
2 4 (12.90%) Apple
3 2 (6.45%) Citrix
3 2 (6.45%) HP
3 2 (6.45%) Lotus
3 2 (6.45%) SonicWALL
3 2 (6.45%) Sophos
4 1 (3.23%) Sage
Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £18k - 20k per year
Posted: 3 days ago