The statistics below represent IT jobs advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 66 60 68
Rank change year-on-year
-6 +8
Permanent jobs requiring a Support Analyst 222 299 289
As % of all permanent IT jobs located in the East of England 3.54% 4.11% 3.77%
As % of the Job Titles category 3.68% 4.28% 3.87%
Number of salaries quoted 187 250 241
Median salary £32,000 £32,000 £30,000
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £40,000 £45,000 £55,000
UK excluding London median salary £29,000 £28,500 £27,500
% change year-on-year
+1.75% +3.63%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6035 6989 7476
As % of all permanent IT jobs located in the East of England 96.11% 96.07% 97.56%
Number of salaries quoted 5007 5942 6088
Median salary £44,500 £42,500 £42,000
Median salary % change year-on-year
+4.70% +1.19%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 30 September 2016.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -5 78 £30,000 -11.76% 4
Essex +1 62 £37,000 +5.71% 4
Bedfordshire +9 32 £35,000 +40.00% 5
Cambridgeshire -26 28 £25,000 -21.87% 4
Suffolk 0 18 £23,000 -11.53% 2
Norfolk -7 4 £28,750 +0.87% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 30 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 174 (39.46%) SQL
2 128 (29.02%) Windows
3 122 (27.66%) Finance
4 119 (26.98%) Microsoft
5 93 (21.09%) ITIL
6 82 (18.59%) SQL Server
7 80 (18.14%) Active Directory
8 78 (17.69%) MS Office
9 70 (15.87%) Windows Server
10 69 (15.65%) Oracle
11 58 (13.15%) SLA
12 56 (12.70%) MS Excel
13 53 (12.02%) Change Management
14 51 (11.56%) SAP
15 45 (10.20%) Business Intelligence
16 41 (9.30%) .NET
17 40 (9.07%) Linux
18 38 (8.62%) Incident Management
19 34 (7.71%) Unix
19 34 (7.71%) Degree
20 33 (7.48%) PL/SQL
20 33 (7.48%) VMware
21 30 (6.80%) Windows Server 2008
21 30 (6.80%) SharePoint
22 29 (6.58%) C#
22 29 (6.58%) VMware Infrastructure
23 27 (6.12%) SAP FI
23 27 (6.12%) SAP FI/CO
23 27 (6.12%) Data Warehouse
23 27 (6.12%) SAP CO

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (6.80%) SharePoint
2 22 (4.99%) MS Exchange
3 20 (4.54%) WebSphere
4 15 (3.40%) IIS
5 14 (3.17%) WebSphere Application Server
6 10 (2.27%) Apache
7 9 (2.04%) Oracle Self-Service HR
7 9 (2.04%) Tomcat
8 8 (1.81%) Oracle Workflow
9 6 (1.36%) MS Project Server
10 5 (1.13%) SugarCRM
11 4 (0.91%) Blackberry Enterprise Server
11 4 (0.91%) CMS
11 4 (0.91%) Exchange Server 2010
12 3 (0.68%) Exchange Server 2007
12 3 (0.68%) JBoss
12 3 (0.68%) WebLogic
13 2 (0.45%) BizTalk Server
13 2 (0.45%) LiveLink
13 2 (0.45%) SharePoint 2010
Applications
1 78 (17.69%) MS Office
2 56 (12.70%) MS Excel
3 9 (2.04%) MS PowerPoint
4 1 (0.23%) HipChat
4 1 (0.23%) Mozilla Thunderbird
4 1 (0.23%) MS Project
4 1 (0.23%) MS Visio
Business Applications
1 27 (6.12%) SAP CO
1 27 (6.12%) SAP FI
1 27 (6.12%) SAP FI/CO
2 20 (4.54%) Oracle EBS
3 19 (4.31%) Oracle EBS R12
3 19 (4.31%) Oracle iRecruitment
4 12 (2.72%) Oracle HRMS
4 12 (2.72%) Oracle Payroll
5 8 (1.81%) Oracle Applications
5 8 (1.81%) Oracle Cash Management
6 6 (1.36%) Dynamics CRM
6 6 (1.36%) Oracle Procure-to-Pay
6 6 (1.36%) Sage CRM
7 5 (1.13%) Oracle Assets
8 4 (0.91%) Oracle Financials
8 4 (0.91%) SAP Oil and Gas
9 3 (0.68%) Oracle General Ledger
9 3 (0.68%) Unit4 Business World
10 1 (0.23%) Line 50
10 1 (0.23%) SAP Business One
Cloud Services
1 22 (4.99%) Office 365
2 4 (0.91%) Amazon AWS
3 1 (0.23%) Google Analytics
3 1 (0.23%) Google Apps
3 1 (0.23%) iTunes
3 1 (0.23%) SaaS
Communications & Networking
1 26 (5.90%) TCP/IP
2 23 (5.22%) Firewall
2 23 (5.22%) VPN
3 17 (3.85%) DNS
4 14 (3.17%) LAN
5 13 (2.95%) Internet
5 13 (2.95%) WAN
6 11 (2.49%) DHCP
7 10 (2.27%) Remote Desktop
8 6 (1.36%) HTTP
9 4 (0.91%) ATM
9 4 (0.91%) PBX
9 4 (0.91%) Wi-Fi
10 3 (0.68%) Intranet
11 2 (0.45%) Network Security
11 2 (0.45%) SAN
11 2 (0.45%) VoIP
11 2 (0.45%) Wireless
12 1 (0.23%) OpenLDAP
12 1 (0.23%) SSH
Database & Business Intelligence
1 82 (18.59%) SQL Server
2 27 (6.12%) Data Warehouse
3 22 (4.99%) SQL Server 2005
3 22 (4.99%) SQL Server 2008
4 19 (4.31%) SQL Server Integration Services
5 17 (3.85%) DTS
6 16 (3.63%) Oracle BI EE
7 14 (3.17%) DB2
8 12 (2.72%) Oracle Database
9 11 (2.49%) Crystal Reports
9 11 (2.49%) ProClarity
10 10 (2.27%) SQL Server Reporting Services
11 7 (1.59%) BusinessObjects
11 7 (1.59%) SQL Server 2000
12 6 (1.36%) MySQL
13 5 (1.13%) SQL Server Analysis Services
14 4 (0.91%) OLAP
14 4 (0.91%) Oracle Database 10g
14 4 (0.91%) Relational Database
15 2 (0.45%) RDBMS
Development Applications
1 8 (1.81%) PowerBuilder
2 2 (0.45%) JIRA
2 2 (0.45%) Team Foundation Server
2 2 (0.45%) Visual Studio
3 1 (0.23%) Ant
3 1 (0.23%) Git (software)
3 1 (0.23%) Jenkins
3 1 (0.23%) JIRA Agile
3 1 (0.23%) JUnit
3 1 (0.23%) Liquibase
3 1 (0.23%) Maven
3 1 (0.23%) Oracle Forms
3 1 (0.23%) ProC
3 1 (0.23%) SonarQube
3 1 (0.23%) Sonatype Nexus
3 1 (0.23%) Toad
3 1 (0.23%) VisualVM
General
1 122 (27.66%) Finance
2 24 (5.44%) Telecoms
3 19 (4.31%) Banking
4 15 (3.40%) Manufacturing
5 14 (3.17%) Retail
6 13 (2.95%) Back Office
7 11 (2.49%) Marketing
8 10 (2.27%) Billing
9 8 (1.81%) General Ledger
10 5 (1.13%) Aerospace
10 5 (1.13%) Pharmaceutical
10 5 (1.13%) Publishing
11 4 (0.91%) Electronics
12 3 (0.68%) Spanish Language
13 1 (0.23%) Financial Institution
13 1 (0.23%) Law
Libraries, Frameworks & Software Standards
1 41 (9.30%) .NET
2 15 (3.40%) HTML
3 14 (3.17%) WebSphere MQ
4 13 (2.95%) CSS
5 10 (2.27%) SAP Basis
5 10 (2.27%) XML
6 7 (1.59%) Middleware
7 6 (1.36%) .NET Framework
7 6 (1.36%) Oracle Fusion
7 6 (1.36%) XSLT
8 5 (1.13%) ASP.NET
8 5 (1.13%) Web Services
9 3 (0.68%) Hibernate
9 3 (0.68%) Java EE
9 3 (0.68%) JSF
9 3 (0.68%) JSP
9 3 (0.68%) Spring
9 3 (0.68%) Struts
9 3 (0.68%) XML Messaging
9 3 (0.68%) XSL
Miscellaneous
1 15 (3.40%) Analytical Skills
1 15 (3.40%) iSeries
2 11 (2.49%) Computer Science
2 11 (2.49%) Data Centre
3 10 (2.27%) iPad
4 8 (1.81%) FMCG
5 7 (1.59%) Driving Licence
5 7 (1.59%) Handset
6 6 (1.36%) Life Science
6 6 (1.36%) Management Information System
7 5 (1.13%) Client/Server
7 5 (1.13%) Data Protection Act
7 5 (1.13%) iPhone
7 5 (1.13%) Mathematics
7 5 (1.13%) Replication
8 4 (0.91%) EFT
8 4 (0.91%) EMC VNX
8 4 (0.91%) Foreign Exchange (FX)
9 3 (0.68%) Blackberry
9 3 (0.68%) Thin Client
Operating Systems
1 128 (29.02%) Windows
2 70 (15.87%) Windows Server
3 40 (9.07%) Linux
4 34 (7.71%) Unix
5 30 (6.80%) Windows Server 2008
6 25 (5.67%) Windows Server 2012
7 23 (5.22%) Windows 7
8 14 (3.17%) Windows 8
8 14 (3.17%) zOS
9 9 (2.04%) Windows Server 2003
10 8 (1.81%) Windows 10
11 7 (1.59%) Red Hat Enterprise Linux
11 7 (1.59%) Solaris
12 6 (1.36%) Windows XP
13 5 (1.13%) Windows Vista
14 2 (0.45%) Apple iOS
14 2 (0.45%) Windows Phone
15 1 (0.23%) AIX
15 1 (0.23%) Mac OS X
Processes & Methodologies
1 93 (21.09%) ITIL
2 53 (12.02%) Change Management
3 45 (10.20%) Business Intelligence
4 38 (8.62%) Incident Management
5 24 (5.44%) Service Management
6 22 (4.99%) Data Protection
6 22 (4.99%) Project Management
7 21 (4.76%) CRM
8 17 (3.85%) Workflow
9 14 (3.17%) Document Management
10 13 (2.95%) ERP
10 13 (2.95%) Information Security
10 13 (2.95%) User Acceptance Testing
11 12 (2.72%) Release Management
12 11 (2.49%) E-Commerce
12 11 (2.49%) Problem Management
12 11 (2.49%) Service Delivery
13 10 (2.27%) SAP Security
13 10 (2.27%) Software Testing
13 10 (2.27%) System Testing
Programming Languages
1 174 (39.46%) SQL
2 33 (7.48%) PL/SQL
3 29 (6.58%) C#
4 24 (5.44%) T-SQL
5 18 (4.08%) VB
6 17 (3.85%) Java
7 10 (2.27%) Shell Script
8 6 (1.36%) C
9 5 (1.13%) JavaScript
10 3 (0.68%) ABAP
10 3 (0.68%) COBOL
10 3 (0.68%) VB.NET
10 3 (0.68%) VBA
11 2 (0.45%) C++
11 2 (0.45%) Korn
11 2 (0.45%) PowerShell
11 2 (0.45%) Python
12 1 (0.23%) Bash Shell
12 1 (0.23%) PHP
12 1 (0.23%) Ruby
Qualifications
1 34 (7.71%) Degree
2 22 (4.99%) CCA
3 12 (2.72%) Security Cleared
4 7 (1.59%) ITIL Certification
4 7 (1.59%) MCP
4 7 (1.59%) Microsoft Certification
5 5 (1.13%) PRINCE2 Certification
5 5 (1.13%) SC Cleared
6 4 (0.91%) Cisco Certification
6 4 (0.91%) CISM
6 4 (0.91%) CISSP
6 4 (0.91%) MCSA
6 4 (0.91%) SSCP
7 3 (0.68%) CCNA
7 3 (0.68%) CEH
7 3 (0.68%) CISA
7 3 (0.68%) CSSLP
7 3 (0.68%) GIAC
7 3 (0.68%) SANS
7 3 (0.68%) Security+ Certification
Quality Assurance & Compliance
1 58 (13.15%) SLA
2 7 (1.59%) ISO/IEC 27001
3 2 (0.45%) COBIT
3 2 (0.45%) PCI DSS
3 2 (0.45%) QA
System Software
1 80 (18.14%) Active Directory
2 29 (6.58%) VMware Infrastructure
3 9 (2.04%) Terminal Services
4 8 (1.81%) vSphere
5 7 (1.59%) Hyper-V
6 6 (1.36%) VMware Workstation
7 3 (0.68%) Oracle RAC
7 3 (0.68%) VMware ESXi
8 2 (0.45%) XenApp
9 1 (0.23%) Docker
9 1 (0.23%) Postfix
9 1 (0.23%) Squid
9 1 (0.23%) UAG
9 1 (0.23%) vCloud
Systems Management
1 7 (1.59%) SCCM
2 4 (0.91%) Norton AntiVirus
3 3 (0.68%) Control-M
3 3 (0.68%) McAfee ePO
3 3 (0.68%) WSUS
4 2 (0.45%) Kibana
4 2 (0.45%) SCOM
5 1 (0.23%) Ansible
5 1 (0.23%) Kubernetes
5 1 (0.23%) logstash
5 1 (0.23%) Opscode Chef
5 1 (0.23%) Opsview
5 1 (0.23%) PaperCut
5 1 (0.23%) Rancher
5 1 (0.23%) SCDPM
5 1 (0.23%) SCSM
5 1 (0.23%) SCVMM
5 1 (0.23%) Simpana
5 1 (0.23%) Terraform
5 1 (0.23%) Tivoli Endpoint Manager
Vendors
1 119 (26.98%) Microsoft
2 69 (15.65%) Oracle
3 51 (11.56%) SAP
4 33 (7.48%) VMware
5 22 (4.99%) IBM
6 15 (3.40%) Cisco
7 14 (3.17%) Citrix
8 12 (2.72%) MicroStrategy
9 10 (2.27%) Sage
10 9 (2.04%) Planview
11 8 (1.81%) CheckPoint
11 8 (1.81%) Salesforce.com
12 7 (1.59%) Cognos
12 7 (1.59%) Thunderhead
13 6 (1.36%) HP
13 6 (1.36%) JD Edwards
13 6 (1.36%) JDA
13 6 (1.36%) Manugistics
14 5 (1.13%) Dell
14 5 (1.13%) EMC
Cambridge, Cambridgeshire
Joseph Harry Ltd
Salary: £30000 - £45000 per annum + 10% Pension + 15% Bonus
Posted: Yesterday
Essex
Senitor Associates
Posted: 2 days ago
Stevenage, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £38,000 to £40,000 per annum + Benefits
Posted: 2 days ago
Loughton, Essex
Ashdown IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 4 days ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 4 days ago
Peterborough, Cambridgeshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum + bonus and benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 4 days ago
Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £60,000 per annum £45-60k+
Posted: 3 days ago
Chelmsford, Essex
TEKsystems
Salary: £35000 - £39000 per annum
Posted: 4 days ago
Luton
Montash Limited
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: 7 days ago
Luton
Montash Associates
Salary: £30000 - £38000 per annum + Benefits
Posted: 11 days ago
Cambridge
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 10 days ago
Bedford, Bedfordshire
TGS
Posted: 7 days ago
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum + Benefits + Bonus
Posted: 21 days ago
Bedfordshire
greywood
Salary: £17000 - £23000 per annum + Benefits
Posted: 16 days ago
Norfolk
Edward Carter Solutions
Salary: £35,000 - £39,000 plus excellent benefits
Posted: 9 days ago
Suffolk
greywood
Salary: £20000 - £25000 per annum + Benefits
Posted: 16 days ago