The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 70 72 73
Rank change year-on-year
+2 +1
Permanent jobs requiring a Support Analyst 290 307 288
As % of all permanent IT jobs located in the East of England 3.82% 3.79% 3.62%
As % of the Job Titles category 4.00% 3.98% 3.81%
Number of salaries quoted 243 264 259
Average salary £28,000 £29,000 £27,500
Average salary % change year-on-year
-3.44% +5.45%
90% offered a salary of more than £21,500 £20,000 £20,400
10% offered a salary of more than £41,000 £45,000 £39,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7248 7711 7562
As % of all permanent IT jobs located in the East of England 95.38% 95.32% 95.08%
Number of salaries quoted 6034 6472 6545
Average salary £41,500 £41,500 £40,000
Average salary % change year-on-year
- +3.75%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 7 July 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +12 132 £30,000 +9.09% 6
Essex -6 67 £35,000 +14.75% 5
Cambridgeshire +8 32 £27,000 +3.84% 3
Bedfordshire -17 30 £26,000 -25.71% 4
Suffolk -3 21 £23,500 -21.66% 2
Norfolk +12 10 £27,000 -11.47% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 7 July 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 256 (43.61%) Windows
2 216 (36.80%) SQL
3 212 (36.12%) Microsoft
4 180 (30.66%) Active Directory
5 148 (25.21%) ITIL
6 130 (22.15%) SQL Server
7 125 (21.29%) MS Excel
8 102 (17.38%) MS Office
9 97 (16.52%) Finance
10 85 (14.48%) MS Exchange
11 83 (14.14%) Windows Server 2008
12 81 (13.80%) Windows Server 2012
13 77 (13.12%) Linux
14 76 (12.95%) IIS
15 74 (12.61%) VMware
16 71 (12.10%) Analytical Skills
17 66 (11.24%) Windows 7
18 64 (10.90%) Oracle
19 63 (10.73%) Java
20 57 (9.71%) Microsoft Certification
21 55 (9.37%) SharePoint
22 54 (9.20%) Tomcat
23 52 (8.86%) SLA
24 47 (8.01%) Apache
25 46 (7.84%) UNIX
26 44 (7.50%) Windows Server 2003
27 42 (7.16%) TCP/IP
27 42 (7.16%) VPN
28 40 (6.81%) Windows XP
28 40 (6.81%) .NET

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 7 July 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 85 (14.48%) MS Exchange
2 76 (12.95%) IIS
3 55 (9.37%) SharePoint
4 54 (9.20%) Tomcat
5 47 (8.01%) Apache
6 35 (5.96%) WebLogic
7 27 (4.60%) JBoss
8 24 (4.09%) WebSphere
9 23 (3.92%) Exchange Server 2010
10 22 (3.75%) WebSphere Application Server
11 13 (2.21%) Exchange Server 2007
12 10 (1.70%) Apache ServiceMix
12 10 (1.70%) IBM Notes
13 6 (1.02%) Lync
13 6 (1.02%) Exchange Server 2013
14 5 (0.85%) Drupal
14 5 (0.85%) BizTalk Server
15 4 (0.68%) SAS
16 3 (0.51%) Exchange Server 2003
17 2 (0.34%) IBM HTTP Server
Applications
1 125 (21.29%) MS Excel
2 102 (17.38%) MS Office
3 4 (0.68%) MS PowerPoint
4 2 (0.34%) Spreadsheet
4 2 (0.34%) MS Visio
4 2 (0.34%) S-PLUS
5 1 (0.17%) SOLIDWORKS
5 1 (0.17%) InfoPath
Business Applications
1 18 (3.07%) SAP FI
2 17 (2.90%) SAP FI/CO
2 17 (2.90%) SAP CO
3 9 (1.53%) Oracle EBS
3 9 (1.53%) Dynamics CRM
3 9 (1.53%) Magento
4 8 (1.36%) Oracle EBS R12
4 8 (1.36%) Maximo
4 8 (1.36%) Oracle Applications
5 7 (1.19%) Oracle ERP
5 7 (1.19%) Oracle Financials
5 7 (1.19%) CA PPM
6 6 (1.02%) Dynamics AX
6 6 (1.02%) SAP CRM
7 5 (0.85%) Dynamics NAV
8 4 (0.68%) Oracle General Ledger
8 4 (0.68%) CODA-Financials
8 4 (0.68%) Oracle Payables
8 4 (0.68%) Oracle Receivables
9 3 (0.51%) Oracle iProcurement
Cloud Services
1 32 (5.45%) Office 365
2 16 (2.73%) Cloud Computing
3 15 (2.56%) Amazon AWS
4 6 (1.02%) SaaS
5 2 (0.34%) PaaS
5 2 (0.34%) Microsoft Azure
5 2 (0.34%) IaaS
Communications & Networking
1 42 (7.16%) TCP/IP
1 42 (7.16%) VPN
2 37 (6.30%) DNS
3 35 (5.96%) DHCP
4 27 (4.60%) WAN
5 26 (4.43%) LAN
6 22 (3.75%) Firewall
7 20 (3.41%) FTP
8 19 (3.24%) SAN
9 13 (2.21%) HTTP
10 12 (2.04%) Internet
11 11 (1.87%) VLAN
11 11 (1.87%) VoIP
12 9 (1.53%) SSL
13 8 (1.36%) Cisco IOS
14 7 (1.19%) Wireless
15 5 (0.85%) MPLS
15 5 (0.85%) Ethernet
15 5 (0.85%) SMTP
15 5 (0.85%) Fibre Channel
Database & Business Intelligence
1 130 (22.15%) SQL Server
2 36 (6.13%) MySQL
3 29 (4.94%) SQL Server Integration Services
4 25 (4.26%) Crystal Reports
5 18 (3.07%) SQL Server Analysis Services
6 17 (2.90%) SQL Server 2005
7 15 (2.56%) SQL Server 2012
8 13 (2.21%) Oracle Database
8 13 (2.21%) SQL Server Reporting Services
9 12 (2.04%) DB2
9 12 (2.04%) Oracle Database 10g
10 10 (1.70%) SQL Server 2008
11 9 (1.53%) Relational Database
11 9 (1.53%) Microsoft Analysis Services
12 8 (1.36%) Oracle Database 11g
13 6 (1.02%) QlikView
13 6 (1.02%) MS Access
14 5 (0.85%) Data Warehouse
15 3 (0.51%) DTS
15 3 (0.51%) Oracle Discoverer
Development Applications
1 16 (2.73%) VisualVM
2 11 (1.87%) Team Foundation Server
3 8 (1.36%) SQL Server Management Studio (SSMS)
4 5 (0.85%) VSS/SourceSafe
4 5 (0.85%) Oracle Forms
4 5 (0.85%) Subversion
5 1 (0.17%) JIRA
General
1 97 (16.52%) Finance
2 15 (2.56%) Telecoms
2 15 (2.56%) Retail
3 9 (1.53%) Back Office
4 7 (1.19%) Manufacturing
4 7 (1.19%) Billing
5 4 (0.68%) Publishing
5 4 (0.68%) Legal
5 4 (0.68%) Banking
6 3 (0.51%) Games
6 3 (0.51%) German Language
7 2 (0.34%) Multimedia
7 2 (0.34%) Marketing
7 2 (0.34%) Danish Language
7 2 (0.34%) French Language
7 2 (0.34%) Electronics
7 2 (0.34%) Front Office
7 2 (0.34%) Law
8 1 (0.17%) Automotive
8 1 (0.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 40 (6.81%) .NET
2 30 (5.11%) HTML
3 29 (4.94%) XML
4 22 (3.75%) CSS
4 22 (3.75%) Middleware
5 20 (3.41%) J2EE
5 20 (3.41%) COM+
6 12 (2.04%) JDBC
7 10 (1.70%) ASP.NET
7 10 (1.70%) XSLT
7 10 (1.70%) WebSphere MQ
8 8 (1.36%) XSL
8 8 (1.36%) HTML5
9 7 (1.19%) Application Packaging
10 5 (0.85%) Silverlight
10 5 (0.85%) Flash
10 5 (0.85%) Web Services
10 5 (0.85%) jQuery
10 5 (0.85%) CSS3
10 5 (0.85%) Sass
Miscellaneous
1 71 (12.10%) Analytical Skills
2 26 (4.43%) Data Centre
3 25 (4.26%) Mathematics
4 24 (4.09%) Enterprise Software
5 20 (3.41%) DataPower
6 18 (3.07%) Computer Science
7 17 (2.90%) Client/Server
8 16 (2.73%) Management Information System
9 15 (2.56%) Handset
10 9 (1.53%) Replication
11 7 (1.19%) FMCG
12 5 (0.85%) Kindle
12 5 (0.85%) Blackberry
13 4 (0.68%) AS400
13 4 (0.68%) NHS
14 3 (0.51%) EPoS
15 2 (0.34%) Foreign Exchange (FX)
15 2 (0.34%) Mainframe
15 2 (0.34%) GIS
15 2 (0.34%) Tandem
Operating Systems
1 256 (43.61%) Windows
2 83 (14.14%) Windows Server 2008
3 81 (13.80%) Windows Server 2012
4 77 (13.12%) Linux
5 66 (11.24%) Windows 7
6 46 (7.84%) UNIX
7 44 (7.50%) Windows Server 2003
8 40 (6.81%) Windows XP
9 30 (5.11%) Solaris
10 18 (3.07%) AIX
10 18 (3.07%) Windows 8
11 17 (2.90%) Red Hat Enterprise Linux
12 12 (2.04%) Android
13 10 (1.70%) Apple iOS
14 8 (1.36%) Mac OS X
15 5 (0.85%) Windows Vista
16 3 (0.51%) Mac OS
17 1 (0.17%) VMS
Processes & Methodologies
1 148 (25.21%) ITIL
2 37 (6.30%) Service Management
3 34 (5.79%) Incident Management
4 33 (5.62%) Problem Management
5 30 (5.11%) Configuration Management
6 27 (4.60%) CRM
7 26 (4.43%) Project Management
8 24 (4.09%) Business Intelligence
8 24 (4.09%) Performance Tuning
9 20 (3.41%) Mentoring
9 20 (3.41%) E-Commerce
9 20 (3.41%) ERP
10 18 (3.07%) Disaster Recovery
11 17 (2.90%) Continuous Improvement
12 16 (2.73%) Root Cause Analysis
13 15 (2.56%) Information Security
14 14 (2.39%) Asset Management
15 13 (2.21%) User Acceptance Testing
16 12 (2.04%) Change Control
17 10 (1.70%) Time Management
Programming Languages
1 216 (36.80%) SQL
2 63 (10.73%) Java
3 35 (5.96%) PL/SQL
4 31 (5.28%) T-SQL
5 29 (4.94%) JavaScript
6 26 (4.43%) C
6 26 (4.43%) PowerShell
7 18 (3.07%) PHP
8 15 (2.56%) VB
9 14 (2.39%) VBA
9 14 (2.39%) Bash Shell
10 13 (2.21%) Shell Script
10 13 (2.21%) C#
10 13 (2.21%) Perl
11 8 (1.36%) VBScript
12 5 (0.85%) XQuery
13 4 (0.68%) COBOL
14 3 (0.51%) ABAP
15 2 (0.34%) FoxPro (VFP)
16 1 (0.17%) C-shell
Qualifications
1 57 (9.71%) Microsoft Certification
2 37 (6.30%) Degree
3 34 (5.79%) MCSE
4 33 (5.62%) ITIL Certification
5 31 (5.28%) MCSA
6 29 (4.94%) MCP
7 20 (3.41%) CCNA
7 20 (3.41%) Cisco Certification
8 12 (2.04%) CCNP
8 12 (2.04%) MCITP
9 11 (1.87%) Security Cleared
10 10 (1.70%) SC Cleared
11 8 (1.36%) MCTS
12 3 (0.51%) MCDST
12 3 (0.51%) A+ Certification
13 2 (0.34%) ITIL Foundation Certificate
14 1 (0.17%) HND
14 1 (0.17%) MOS
14 1 (0.17%) VMware Certified Professional (VCP)
14 1 (0.17%) BC Cleared
Quality Assurance & Compliance
1 52 (8.86%) SLA
2 10 (1.70%) QA
3 6 (1.02%) ISO 9001
System Software
1 180 (30.66%) Active Directory
2 30 (5.11%) VMware Infrastructure
3 27 (4.60%) Hyper-V
4 24 (4.09%) vSphere
5 22 (3.75%) VMware ESXi
6 16 (2.73%) Terminal Services
7 15 (2.56%) VMware Workstation
8 7 (1.19%) Forefront TMG
8 7 (1.19%) ISA Server
9 6 (1.02%) XenApp
10 4 (0.68%) VMware ESX
10 4 (0.68%) Oracle RAC
11 3 (0.51%) XenDesktop
Systems Management
1 28 (4.77%) SCCM
2 24 (4.09%) Nagios
3 20 (3.41%) Opsview
4 8 (1.36%) WSUS
4 8 (1.36%) Dollar Universe
5 7 (1.19%) McAfee ePO
6 6 (1.02%) SCOM
7 5 (0.85%) Backup Exec
8 4 (0.68%) AirWatch
9 3 (0.51%) Symantec Enterprise Vault
10 2 (0.34%) Puppet
10 2 (0.34%) Control-M
10 2 (0.34%) Data Guard
11 1 (0.17%) ARCserve
11 1 (0.17%) MOM
11 1 (0.17%) Systems Management Server (SMS)
11 1 (0.17%) Opscode Chef
11 1 (0.17%) Symantec Endpoint Protection
11 1 (0.17%) NetVault Backup
Vendors
1 212 (36.12%) Microsoft
2 74 (12.61%) VMware
3 64 (10.90%) Oracle
4 39 (6.64%) IBM
5 34 (5.79%) SAP
6 33 (5.62%) Citrix
7 29 (4.94%) Cisco
8 21 (3.58%) HP
9 20 (3.41%) Splunk
10 14 (2.39%) Sophos
11 13 (2.21%) Cognos
12 12 (2.04%) Apple
13 11 (1.87%) SonicWALL
14 10 (1.70%) Lotus
15 9 (1.53%) MobileIron
16 8 (1.36%) CheckPoint
17 7 (1.19%) McAfee
17 7 (1.19%) CODA
17 7 (1.19%) LANDesk
18 6 (1.02%) 3PAR
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: 15 hours ago
Halesworth, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: 15 hours ago
Brentwood, Essex
Next Move IT
Salary: £17000 - £24000 per annum + Benefits
Posted: 2 days ago
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: 3 days ago
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £24000 - £27000 per annum
Posted: 3 days ago
Norwich, Norfolk
Digitech Resourcing Ltd
Salary: From £30,000 to £45,000 per annum + Benefits
Posted: 3 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £30000 - £48000 per annum + Bonus, FlexiTime + more
Posted: 3 days ago
Colchester, Essex
Ashdown IT
Salary: £22000 - £24000 per annum + Benefits
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Search Consultancy
Posted: 5 days ago
Suffolk
Proactive Appointments
Salary: Unspecified Up to £28,000
Posted: 5 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Bedford, Bedfordshire
Imperative People
Salary: £28000 - £33000 per annum + bonus & full bens
Posted: 5 days ago
Watford, Hertfordshire
Logic Engagements Ltd
Salary: £25000 - £35000 per annum
Posted: 6 days ago
Hertfordshire
Mint Recruitment Solutions
Salary: £28000 - £30000 per annum + Company car
Posted: 7 days ago
Basildon
Hays IT - Uk Posting account
Salary: £24000.00 - £27000.00 per annum
Posted: 10 days ago
Watford
Applause IT Innovation
Salary: £35000 - £40000 per annum + Benefits
Posted: 12 days ago
Letchworth Garden City
Capita - ITIN
Salary: £20000 - £25000 per annum
Posted: 13 days ago
Ely
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 21 days ago