The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 74 57 80
Rank change year-on-year
-17 +23
Permanent jobs requiring a Support Analyst 245 311 230
As % of all permanent IT jobs located in the East of England 3.48% 4.31% 3.46%
As % of the Job Titles category 3.60% 4.46% 3.55%
Number of salaries quoted 215 262 180
Average salary £30,000 £30,000 £29,000
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £22,000 £22,000 £20,500
10% offered a salary of more than £50,000 £47,500 £40,200
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6812 6968 6479
As % of all permanent IT jobs located in the East of England 96.71% 96.56% 97.52%
Number of salaries quoted 5574 5644 5248
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £25,200 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 5 February 2016.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -10 77 £28,500 -1.72% 13
Essex -15 60 £33,750 +5.46% 4
Bedfordshire -12 45 £44,500 +4.70% 6
Cambridgeshire -6 32 £27,500 -6.77% 2
Norfolk +6 17 £27,250 -9.16%
Suffolk -19 14 £22,750 -12.50% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 227 (41.42%) Windows
2 208 (37.96%) SQL
3 147 (26.82%) Microsoft
4 146 (26.64%) ITIL
5 107 (19.53%) Finance
6 103 (18.80%) Active Directory
7 89 (16.24%) SQL Server
8 86 (15.69%) MS Office
9 78 (14.23%) Oracle
10 70 (12.77%) Degree
11 69 (12.59%) Windows Server
12 66 (12.04%) SLA
13 61 (11.13%) .NET
14 56 (10.22%) MS Excel
15 55 (10.04%) Analytical Skills
16 49 (8.94%) Windows 7
17 45 (8.21%) Unix
17 45 (8.21%) Business Intelligence
18 44 (8.03%) Windows Server 2008
19 43 (7.85%) WAN
19 43 (7.85%) IIS
20 42 (7.66%) LAN
21 41 (7.48%) Java
22 40 (7.30%) Linux
22 40 (7.30%) Tomcat
23 38 (6.93%) MS Exchange
24 37 (6.75%) Apache
24 37 (6.75%) PL/SQL
25 36 (6.57%) Problem Management
26 35 (6.39%) SAP

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (7.85%) IIS
2 40 (7.30%) Tomcat
3 38 (6.93%) MS Exchange
4 37 (6.75%) Apache
5 25 (4.56%) JBoss
5 25 (4.56%) WebSphere
6 19 (3.47%) WebLogic
7 17 (3.10%) SharePoint
8 14 (2.55%) WebSphere Application Server
9 13 (2.37%) Apache ServiceMix
9 13 (2.37%) Exchange Server 2010
10 11 (2.01%) CMS
11 9 (1.64%) Lync
12 6 (1.09%) Exchange Server 2013
13 5 (0.91%) BizTalk Server
13 5 (0.91%) Exchange Server 2007
14 4 (0.73%) Blackberry Enterprise Server
14 4 (0.73%) SharePoint 2010
15 3 (0.55%) Jetty
15 3 (0.55%) SharePoint 2013
Applications
1 86 (15.69%) MS Office
2 56 (10.22%) MS Excel
3 11 (2.01%) MS PowerPoint
4 7 (1.28%) Spreadsheet
5 3 (0.55%) MS Visio
6 1 (0.18%) MS Project
Business Applications
1 16 (2.92%) SAP CO
1 16 (2.92%) SAP FI
1 16 (2.92%) SAP FI/CO
2 12 (2.19%) Oracle EBS
2 12 (2.19%) Oracle iRecruitment
3 11 (2.01%) Oracle EBS R12
3 11 (2.01%) Oracle HRMS
3 11 (2.01%) Oracle Payroll
4 7 (1.28%) Dynamics AX
4 7 (1.28%) Dynamics NAV
4 7 (1.28%) SAP PS
4 7 (1.28%) SAP SD
5 6 (1.09%) Oracle Cash Management
5 6 (1.09%) Oracle General Ledger
5 6 (1.09%) SAP MM
6 5 (0.91%) Oracle Financials
6 5 (0.91%) Unit4 Business World
7 3 (0.55%) SAP CRM
7 3 (0.55%) SAP HCM
7 3 (0.55%) SAP HR
Cloud Services
1 20 (3.65%) Office 365
2 6 (1.09%) Amazon AWS
3 3 (0.55%) Amazon CloudWatch
3 3 (0.55%) Amazon EC2
3 3 (0.55%) Amazon ELB
3 3 (0.55%) Amazon S3
3 3 (0.55%) Amazon SQS
3 3 (0.55%) AWS CloudFormation
3 3 (0.55%) Virtual Private Cloud
4 1 (0.18%) IBM SmartCloud
Communications & Networking
1 43 (7.85%) WAN
2 42 (7.66%) LAN
3 23 (4.20%) Internet
4 20 (3.65%) FTP
4 20 (3.65%) VoIP
5 16 (2.92%) DHCP
5 16 (2.92%) DNS
5 16 (2.92%) TCP/IP
5 16 (2.92%) VPN
6 11 (2.01%) Firewall
7 9 (1.64%) Wireless
8 7 (1.28%) Remote Desktop
9 6 (1.09%) Cisco IOS
9 6 (1.09%) SAN
9 6 (1.09%) SSL
9 6 (1.09%) VLAN
10 3 (0.55%) ADSL
10 3 (0.55%) HTTP
10 3 (0.55%) Skype
10 3 (0.55%) VDSL
Database & Business Intelligence
1 89 (16.24%) SQL Server
2 29 (5.29%) MySQL
3 20 (3.65%) SQL Server Integration Services
4 16 (2.92%) SQL Server 2008
4 16 (2.92%) SQL Server Analysis Services
5 15 (2.74%) Oracle Database
5 15 (2.74%) QlikView
6 14 (2.55%) SQL Server 2005
7 13 (2.37%) DB2
7 13 (2.37%) Oracle BI EE
8 11 (2.01%) Crystal Reports
8 11 (2.01%) Relational Database
9 7 (1.28%) Oracle Reports
10 6 (1.09%) RDBMS
11 5 (0.91%) BusinessObjects
11 5 (0.91%) Cognos Analysis Studio
11 5 (0.91%) Cognos Query Studio
11 5 (0.91%) Cognos Report Studio
11 5 (0.91%) Oracle Database 10g
11 5 (0.91%) Oracle Database 11g
Development Applications
1 18 (3.28%) SQL Server Management Studio (SSMS)
2 13 (2.37%) PowerBuilder
3 3 (0.55%) VisualVM
4 2 (0.36%) Selenium
5 1 (0.18%) JIRA
5 1 (0.18%) PeopleTools
General
1 107 (19.53%) Finance
2 23 (4.20%) Legal
3 20 (3.65%) Banking
4 14 (2.55%) Law
4 14 (2.55%) Retail
5 13 (2.37%) French Language
6 12 (2.19%) Billing
7 9 (1.64%) General Ledger
8 7 (1.28%) Electronics
9 6 (1.09%) Manufacturing
10 5 (0.91%) Marketing
10 5 (0.91%) Telecoms
11 3 (0.55%) Back Office
12 1 (0.18%) Advertising
12 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 61 (11.13%) .NET
2 26 (4.74%) HTML
3 22 (4.01%) CSS
4 15 (2.74%) J2EE
4 15 (2.74%) XML
5 13 (2.37%) JDBC
5 13 (2.37%) LAMP
5 13 (2.37%) WebSphere MQ
6 12 (2.19%) ASP.NET
7 8 (1.46%) Web Services
8 6 (1.09%) COM+
8 6 (1.09%) Middleware
9 5 (0.91%) WCF
9 5 (0.91%) XML Messaging
10 4 (0.73%) ODBC
11 3 (0.55%) EDI
11 3 (0.55%) SAP Smart Forms
11 3 (0.55%) XSLT
12 2 (0.36%) jQuery
13 1 (0.18%) LINQ
Miscellaneous
1 55 (10.04%) Analytical Skills
2 30 (5.47%) Client/Server
3 28 (5.11%) Computer Science
4 16 (2.92%) Management Information System
4 16 (2.92%) Mathematics
5 11 (2.01%) Driving Licence
5 11 (2.01%) Replication
6 9 (1.64%) AS400
7 8 (1.46%) FMCG
8 7 (1.28%) Blackberry
8 7 (1.28%) Statistics
9 6 (1.09%) Video Conferencing
10 5 (0.91%) Enterprise Software
11 4 (0.73%) Data Centre
12 3 (0.55%) DataPower
12 3 (0.55%) Handset
12 3 (0.55%) Smartphone
13 2 (0.36%) NHS
14 1 (0.18%) EPoS
14 1 (0.18%) Foreign Exchange (FX)
Operating Systems
1 227 (41.42%) Windows
2 69 (12.59%) Windows Server
3 49 (8.94%) Windows 7
4 45 (8.21%) Unix
5 44 (8.03%) Windows Server 2008
6 40 (7.30%) Linux
7 31 (5.66%) Windows Server 2012
8 24 (4.38%) Windows XP
9 21 (3.83%) Windows Server 2003
10 20 (3.65%) AIX
11 15 (2.74%) Solaris
11 15 (2.74%) Windows 8
12 4 (0.73%) Android
13 3 (0.55%) Red Hat Enterprise Linux
13 3 (0.55%) Windows Mobile
13 3 (0.55%) Windows Vista
14 2 (0.36%) Windows Phone
15 1 (0.18%) Mac OS X
15 1 (0.18%) Windows 2000
15 1 (0.18%) Windows NT
Processes & Methodologies
1 146 (26.64%) ITIL
2 45 (8.21%) Business Intelligence
3 36 (6.57%) Problem Management
4 35 (6.39%) Service Delivery
5 24 (4.38%) Change Management
5 24 (4.38%) Incident Management
5 24 (4.38%) Service Management
6 23 (4.20%) ERP
6 23 (4.20%) Project Management
6 23 (4.20%) Root Cause Analysis
7 18 (3.28%) CRM
8 15 (2.74%) Analytics
8 15 (2.74%) E-Commerce
8 15 (2.74%) User Acceptance Testing
9 13 (2.37%) Business Analysis
9 13 (2.37%) Business Analytics
9 13 (2.37%) Identity Access Management
9 13 (2.37%) Identity Management
9 13 (2.37%) Information Security
10 11 (2.01%) Release Management
Programming Languages
1 208 (37.96%) SQL
2 41 (7.48%) Java
3 37 (6.75%) PL/SQL
4 23 (4.20%) T-SQL
5 20 (3.65%) C#
5 20 (3.65%) VB
6 18 (3.28%) C
7 16 (2.92%) Perl
7 16 (2.92%) VB.NET
8 15 (2.74%) Shell Script
9 13 (2.37%) Bash Shell
9 13 (2.37%) COBOL
10 11 (2.01%) JavaScript
11 10 (1.82%) ABAP
12 9 (1.64%) PowerShell
12 9 (1.64%) VBScript
13 3 (0.55%) C++
13 3 (0.55%) Python
14 2 (0.36%) VBA
15 1 (0.18%) PHP
Qualifications
1 70 (12.77%) Degree
2 28 (5.11%) Microsoft Certification
3 27 (4.93%) ITIL Certification
4 19 (3.47%) CCNA
4 19 (3.47%) Cisco Certification
5 12 (2.19%) CCNP
5 12 (2.19%) MCSA
6 11 (2.01%) MCSE
7 9 (1.64%) CCA
8 8 (1.46%) MCP
9 4 (0.73%) A+ Certification
9 4 (0.73%) HND
9 4 (0.73%) MCITP
10 1 (0.18%) ISTQB
10 1 (0.18%) JNCIA
10 1 (0.18%) JNCIS
10 1 (0.18%) MCDST
10 1 (0.18%) MCTS
10 1 (0.18%) SC Cleared
10 1 (0.18%) Security Cleared
Quality Assurance & Compliance
1 66 (12.04%) SLA
2 6 (1.09%) QA
3 4 (0.73%) ISO/IEC 27001
4 3 (0.55%) Data Quality
5 2 (0.36%) HL7
6 1 (0.18%) GxP
6 1 (0.18%) ISO 14001
6 1 (0.18%) ISO 9001
6 1 (0.18%) P3O
System Software
1 103 (18.80%) Active Directory
2 20 (3.65%) VMware Infrastructure
3 10 (1.82%) Hyper-V
4 3 (0.55%) XenServer
5 1 (0.18%) Microsoft Virtual Server
5 1 (0.18%) Oracle RAC
5 1 (0.18%) UAG
5 1 (0.18%) VMware ESX
5 1 (0.18%) VMware ESXi
Systems Management
1 7 (1.28%) SCCM
1 7 (1.28%) SCOM
2 3 (0.55%) Nagios
2 3 (0.55%) Opsview
3 2 (0.36%) HP Quality Center
3 2 (0.36%) Norton AntiVirus
4 1 (0.18%) Backup Exec
4 1 (0.18%) Data Guard
4 1 (0.18%) Tivoli NetView
4 1 (0.18%) ZENworks
Vendors
1 147 (26.82%) Microsoft
2 78 (14.23%) Oracle
3 35 (6.39%) SAP
4 28 (5.11%) Cisco
5 27 (4.93%) Citrix
5 27 (4.93%) VMware
6 25 (4.56%) Cognos
7 24 (4.38%) IBM
8 17 (3.10%) HP
9 13 (2.37%) JD Edwards
10 10 (1.82%) iManage
11 8 (1.46%) Apple
11 8 (1.46%) Epicor
11 8 (1.46%) IFS
12 7 (1.28%) Sage
13 6 (1.09%) Sophos
13 6 (1.09%) Splunk
14 5 (0.91%) PeopleSoft
15 4 (0.73%) Adobe
15 4 (0.73%) Progress
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £22000.00 per annum + Bonus and Training
Posted: 18 hours ago
Basildon, Essex
ARC IT Recruitment Ltd
Salary: £23000 - £25000 Per Annum + benefits
Posted: 2 days ago
Brentwood, Essex
Candidate Source
Salary: £30,000 - £35,000 per annum + generous benefits package
Posted: 2 days ago
Hertfordshire
Executive Resource Group
Salary: £40k - 50k per year
Posted: 3 days ago
Hertfordshire
Volt
Salary: £25000 - £28000 per annum
Posted: 3 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £15k - 18k per year
Posted: 3 days ago
Hertfordshire
Harvey Nash plc
Salary: £30000 - £40000 per annum + Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Go Partnership.
Salary: From £30,000 to £36,000 per annum + Benefits
Posted: 3 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,500 to £19,000 per annum £17,500 - £19,000 + Good Benefits +
Posted: 4 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £30000.00 per annum + Benefits
Posted: 4 days ago
Luton, Bedfordshire
Tui
Salary: Competitive plus excellent benefits
Posted: 5 days ago
Hatfield, Hertfordshire
TELSTRA Associates
Salary: From £40,000 to £65,000 per annum £45-65k+
Posted: 5 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £45000 per annum + BENEFITS
Posted: 6 days ago
Basildon, Essex
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £33000.00 per annum
Posted: 6 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £28k - 35k per year
Posted: 6 days ago
Hitchin, Hertfordshire
ReThink Recruitment
Salary: £22000 - £25000 per annum + Bonus + Benefits
Posted: 6 days ago
Waltham Cross, Hertfordshire
Understanding Recruitment
Salary: £23000 - £26000.00 per annum + Benefits
Posted: 6 days ago
Bedfordshire
360 Resourcing
Salary: £23k - 25k per year
Posted: 10 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 17 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £55000 per annum + Benefits
Posted: 18 days ago
Easy from North London, North West Middx, South...
Questor Resourcing
Salary: Circa £35k - could be more according to experience ts
Posted: 21 days ago
St. Albans
Interquest - IQ Tech
Salary: £20000 - £30000 per annum
Posted: 24 days ago
Bedfordshire
Nigel Frank International Ltd
Salary: £25000 - £35000 per annum + pension, life insurance, healthcare
Posted: 25 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £38000 per annum
Posted: 26 days ago