The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 70 72 66
Rank change year-on-year
+2 -6
Permanent jobs requiring a Support Analyst 288 263 321
As % of all permanent IT jobs located in the East of England 3.61% 3.42% 3.80%
As % of the Job Titles category 3.78% 3.61% 3.92%
Number of salaries quoted 248 237 273
Average salary £28,000 £28,500 £29,500
Average salary % change year-on-year
-1.75% -3.38%
90% offered a salary of more than £20,000 £20,000 £20,000
10% offered a salary of more than £45,000 £40,000 £43,750
UK excluding London average salary £27,500 £27,500 £30,000
% change year-on-year
- -8.33%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7625 7277 8180
As % of all permanent IT jobs located in the East of England 95.67% 94.62% 96.86%
Number of salaries quoted 6371 6247 6974
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 28 July 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +25 116 £27,250 -9.16% 2
Essex +24 69 £28,000 -15.78% 6
Bedfordshire -19 43 £35,000 +6.06% 4
Cambridgeshire -24 34 £26,000 +8.33% 7
Suffolk -11 19 £30,000 +33.33% 3
Norfolk +6 9 £30,500 +43.52% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 28 July 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 271 (45.09%) Windows
2 208 (34.61%) SQL
3 194 (32.28%) Microsoft
4 147 (24.46%) Active Directory
5 146 (24.29%) Finance
6 125 (20.80%) Oracle
7 115 (19.13%) MS Office
8 104 (17.30%) ITIL
9 102 (16.97%) Windows Server 2008
10 97 (16.14%) Citrix
11 92 (15.31%) VMware
12 91 (15.14%) Java
13 87 (14.48%) Windows Server 2003
14 84 (13.98%) MS Excel
15 83 (13.81%) Linux
16 70 (11.65%) SQL Server
17 67 (11.15%) UNIX
18 63 (10.48%) IIS
19 61 (10.15%) Tomcat
20 57 (9.48%) IBM
21 56 (9.32%) E-Commerce
21 56 (9.32%) Middleware
22 53 (8.82%) Firewall
22 53 (8.82%) Windows XP
23 52 (8.65%) Retail
24 51 (8.49%) TCP/IP
25 50 (8.32%) J2EE
25 50 (8.32%) Windows 7
26 48 (7.99%) VMware Infrastructure
26 48 (7.99%) Degree

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 28 July 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 63 (10.48%) IIS
2 61 (10.15%) Tomcat
3 41 (6.82%) SharePoint
4 40 (6.66%) MS Exchange
5 36 (5.99%) WebSphere
5 36 (5.99%) IBM HTTP Server
5 36 (5.99%) WebSphere Application Server
5 36 (5.99%) MQSeries
6 22 (3.66%) Lotus Domino
6 22 (3.66%) Blackberry Enterprise Server
7 18 (3.00%) Apache
7 18 (3.00%) Exchange Server 2010
8 13 (2.16%) IBM Notes
9 11 (1.83%) Exchange Server 2007
10 9 (1.50%) WebLogic
11 7 (1.16%) Exchange Server 2003
12 5 (0.83%) Exchange Server 2013
12 5 (0.83%) Drupal
13 4 (0.67%) CMS
14 3 (0.50%) SharePoint 2013
Applications
1 115 (19.13%) MS Office
2 84 (13.98%) MS Excel
3 14 (2.33%) MS PowerPoint
4 3 (0.50%) InfoPath
5 2 (0.33%) MS Visio
6 1 (0.17%) Spreadsheet
6 1 (0.17%) S-PLUS
Business Applications
1 12 (2.00%) Oracle EBS
2 11 (1.83%) Oracle EBS R12
2 11 (1.83%) SunGard APT
2 11 (1.83%) FastVal
3 10 (1.66%) Oracle CRM
3 10 (1.66%) Magento
4 8 (1.33%) Oracle Financials
4 8 (1.33%) Oracle iRecruitment
5 7 (1.16%) Oracle 11i
6 6 (1.00%) AWD
7 5 (0.83%) SAP CO
7 5 (0.83%) Dynamics GP
7 5 (0.83%) SAP FI
8 4 (0.67%) SAP FI/CO
9 3 (0.50%) Oracle iProcurement
9 3 (0.50%) assyst
9 3 (0.50%) Oracle Financial Analyzer
9 3 (0.50%) RiskWrite
10 2 (0.33%) SAP Business One
10 2 (0.33%) Oracle General Ledger
Cloud Services
1 12 (2.00%) Office 365
2 5 (0.83%) SaaS
3 2 (0.33%) Amazon AWS
Communications & Networking
1 53 (8.82%) Firewall
2 51 (8.49%) TCP/IP
3 45 (7.49%) FTP
4 40 (6.66%) DNS
5 38 (6.32%) DHCP
6 37 (6.16%) HTTP
6 37 (6.16%) LAN
7 35 (5.82%) VPN
8 30 (4.99%) WAN
9 24 (3.99%) SAN
10 17 (2.83%) Wi-Fi
11 16 (2.66%) LDAP
12 15 (2.50%) VoIP
13 11 (1.83%) Internet
14 10 (1.66%) Wireless
15 8 (1.33%) SSH
16 7 (1.16%) NAS
17 5 (0.83%) NetScaler
17 5 (0.83%) SSL
18 4 (0.67%) iSCSI
Database & Business Intelligence
1 70 (11.65%) SQL Server
2 37 (6.16%) DB2
3 21 (3.49%) Relational Database
4 15 (2.50%) Crystal Reports
5 12 (2.00%) Oracle Database
6 11 (1.83%) NoSQL
7 9 (1.50%) RDBMS
8 8 (1.33%) Oracle Discoverer
8 8 (1.33%) MySQL
8 8 (1.33%) Oracle Reports
8 8 (1.33%) SQL Server Reporting Services
9 4 (0.67%) SQL Server Integration Services
10 3 (0.50%) SQL Server 2008
10 3 (0.50%) SAP BI
11 1 (0.17%) PerformancePoint
11 1 (0.17%) SQL Server 2005
11 1 (0.17%) Oracle Database 11g
11 1 (0.17%) QlikView
11 1 (0.17%) SAP BW
11 1 (0.17%) MS Access
Development Applications
1 9 (1.50%) ClearQuest
1 9 (1.50%) Toad
2 7 (1.16%) Team Foundation Server
3 6 (1.00%) JIRA
3 6 (1.00%) VisualVM
4 5 (0.83%) Git (software)
4 5 (0.83%) Subversion
4 5 (0.83%) Visual Studio
4 5 (0.83%) VSS/SourceSafe
5 3 (0.50%) Selenium
6 1 (0.17%) Talend Open Studio
6 1 (0.17%) PowerBuilder
6 1 (0.17%) Oracle Forms
General
1 146 (24.29%) Finance
2 52 (8.65%) Retail
3 37 (6.16%) Manufacturing
4 14 (2.33%) Legal
5 13 (2.16%) Marketing
6 11 (1.83%) Telecoms
7 10 (1.66%) Back Office
8 6 (1.00%) Dutch Language
9 5 (0.83%) Law
10 4 (0.67%) Multimedia
11 3 (0.50%) Billing
11 3 (0.50%) Banking
12 2 (0.33%) Military
12 2 (0.33%) Electronics
13 1 (0.17%) French Language
13 1 (0.17%) German Language
13 1 (0.17%) Pharmaceutical
13 1 (0.17%) Front Office
Libraries, Frameworks & Software Standards
1 56 (9.32%) Middleware
2 50 (8.32%) J2EE
3 45 (7.49%) .NET
4 36 (5.99%) JDBC
5 24 (3.99%) XML
6 23 (3.83%) HTML
7 18 (3.00%) ASP.NET
8 12 (2.00%) Web Services
9 11 (1.83%) CSS
10 7 (1.16%) jQuery
10 7 (1.16%) XSLT
11 6 (1.00%) COM+
11 6 (1.00%) SOAP
11 6 (1.00%) .NET Framework
12 5 (0.83%) Sass
12 5 (0.83%) HTML5
12 5 (0.83%) CSS3
12 5 (0.83%) Silverlight
12 5 (0.83%) Flash
12 5 (0.83%) ADSI
Miscellaneous
1 27 (4.49%) Blackberry
2 24 (3.99%) AS400
3 17 (2.83%) Enterprise Software
4 14 (2.33%) SecurID
5 11 (1.83%) Kindle
5 11 (1.83%) Mathematics
5 11 (1.83%) Grid Computing
5 11 (1.83%) Clustering
6 9 (1.50%) Fat Client
6 9 (1.50%) Thin Client
7 8 (1.33%) Wiki
8 7 (1.16%) Computer Science
9 6 (1.00%) iPad
9 6 (1.00%) iSeries
9 6 (1.00%) DataPower
10 5 (0.83%) iPhone
10 5 (0.83%) Hedge funds
10 5 (0.83%) Management Information System
11 3 (0.50%) SWIFT
11 3 (0.50%) Statistics
Operating Systems
1 271 (45.09%) Windows
2 102 (16.97%) Windows Server 2008
3 87 (14.48%) Windows Server 2003
4 83 (13.81%) Linux
5 67 (11.15%) UNIX
6 53 (8.82%) Windows XP
7 50 (8.32%) Windows 7
8 43 (7.15%) Solaris
9 36 (5.99%) AIX
10 19 (3.16%) Android
11 15 (2.50%) VMS
12 14 (2.33%) Windows Phone 8
12 14 (2.33%) Windows Phone
13 12 (2.00%) Apple iOS
13 12 (2.00%) Red Hat Enterprise Linux
14 9 (1.50%) Windows 8
14 9 (1.50%) Windows Server 2012
15 8 (1.33%) Windows Vista
16 6 (1.00%) Windows 2000
17 5 (0.83%) Mac OS X
Processes & Methodologies
1 104 (17.30%) ITIL
2 56 (9.32%) E-Commerce
3 40 (6.66%) Problem Management
4 35 (5.82%) Configuration Management
5 31 (5.16%) Service Delivery
6 30 (4.99%) Change Control
7 28 (4.66%) Incident Management
8 25 (4.16%) CRM
9 24 (3.99%) Service Management
10 23 (3.83%) Risk Management
11 20 (3.33%) Capacity Management
12 17 (2.83%) Performance Management
13 15 (2.50%) OO
14 14 (2.33%) Release Management
15 13 (2.16%) ERP
16 12 (2.00%) Business Intelligence
16 12 (2.00%) Load Balancing
16 12 (2.00%) Root Cause Analysis
16 12 (2.00%) User Acceptance Testing
17 11 (1.83%) Workflow
Programming Languages
1 208 (34.61%) SQL
2 91 (15.14%) Java
3 32 (5.32%) Perl
3 32 (5.32%) Bash Shell
4 24 (3.99%) PHP
5 18 (3.00%) Python
5 18 (3.00%) C#
6 14 (2.33%) JavaScript
7 13 (2.16%) T-SQL
8 12 (2.00%) VB
9 11 (1.83%) Shell Script
10 8 (1.33%) C
11 7 (1.16%) PL/SQL
11 7 (1.16%) VBScript
12 5 (0.83%) XQuery
13 4 (0.67%) C++
13 4 (0.67%) VB6
14 2 (0.33%) COBOL
14 2 (0.33%) PowerShell
15 1 (0.17%) Bourne shell
Qualifications
1 48 (7.99%) Degree
2 46 (7.65%) Microsoft Certification
3 31 (5.16%) MCSE
4 24 (3.99%) MCP
5 17 (2.83%) MCITP
6 7 (1.16%) Cisco Certification
7 5 (0.83%) CCIA
7 5 (0.83%) MCSA
7 5 (0.83%) ITIL Certification
7 5 (0.83%) CCNA
7 5 (0.83%) CCA
7 5 (0.83%) Citrix Certification
8 3 (0.50%) A+ Certification
8 3 (0.50%) Oracle Certification
9 1 (0.17%) Security Cleared
9 1 (0.17%) MOS
9 1 (0.17%) ACCA
9 1 (0.17%) PRINCE2 Certification
9 1 (0.17%) ITIL Foundation Certificate
9 1 (0.17%) AAT
Quality Assurance & Compliance
1 48 (7.99%) SLA
2 16 (2.66%) ISO 9001
3 8 (1.33%) QA
System Software
1 147 (24.46%) Active Directory
2 48 (7.99%) VMware Infrastructure
3 24 (3.99%) vSphere
4 22 (3.66%) Citrix Presentation Server
5 21 (3.49%) XenApp
6 7 (1.16%) XenServer
7 6 (1.00%) Terminal Server
8 5 (0.83%) XenDesktop
9 4 (0.67%) Hyper-V
10 3 (0.50%) VMware ESX
11 2 (0.33%) Microsoft App-V
11 2 (0.33%) Terminal Services
12 1 (0.17%) ISA Server
12 1 (0.17%) VMware Workstation
Systems Management
1 21 (3.49%) Backup Exec
2 18 (3.00%) Tivoli Storage Manager
3 15 (2.50%) Tivoli
4 14 (2.33%) McAfee ePO
5 11 (1.83%) Opscode Chef
5 11 (1.83%) Puppet
6 9 (1.50%) Nagios
7 6 (1.00%) HP SIM
7 6 (1.00%) Opsview
8 4 (0.67%) ARCserve
9 3 (0.50%) SCCM
9 3 (0.50%) CiscoWorks
10 2 (0.33%) Symantec Endpoint Protection
10 2 (0.33%) Norton AntiVirus
10 2 (0.33%) SCOM
11 1 (0.17%) WSUS
Vendors
1 194 (32.28%) Microsoft
2 125 (20.80%) Oracle
3 97 (16.14%) Citrix
4 92 (15.31%) VMware
5 57 (9.48%) IBM
6 27 (4.49%) Lotus
7 25 (4.16%) Cisco
8 22 (3.66%) McAfee
9 21 (3.49%) SAP
10 20 (3.33%) JBoss
11 19 (3.16%) Symantec
12 14 (2.33%) Clearswift
12 14 (2.33%) Business Objects
12 14 (2.33%) HP
12 14 (2.33%) Splunk
13 13 (2.16%) NetApp
14 11 (1.83%) SunGard
15 10 (1.66%) CODA
15 10 (1.66%) JD Edwards
16 9 (1.50%) webMethods
Cambridge, Cambridgeshire
360 Resourcing Solutions
Salary: £26k - 28k per year
Posted: 45 minutes ago
Cambridge, Cambridgeshire
Circle Recruitment
Salary: £30000 - £35000 per annum + bens
Posted: 19 hours ago
Hertfordshire
Understanding Recruitment
Salary: £40000 - £60000 per annum + Benefits
Posted: 21 hours ago
Cambridge, Cambridgeshire
World Pay
Salary: Competitive
Posted: Yesterday
Harlow, Essex
Cooper Lomaz Recruitment Ltd
Salary: £21k - 26k per year
Posted: 2 days ago
Cambridge, Cambridgeshire
Circle Recruitment
Salary: £30000 - £35000 per annum + bens
Posted: 2 days ago
Bedford, Bedfordshire
Ashdown IT
Salary: £24000 - £26000 per annum + Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £28000.00 per annum
Posted: 3 days ago
Loughton, Essex
HAYS INFORMATION TECHNOLOGY
Salary: £21000.00 - £26000.00 per annum
Posted: 3 days ago
Harlow, Essex
Experis Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Redrock Consulting Ltd
Salary: £25 - £30 per annum
Posted: 3 days ago
Ipswich, Suffolk
I4 Recruitment
Salary: £18k per year
Posted: 3 days ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £22k per year
Posted: 4 days ago
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 4 days ago
Dunstable, Bedfordshire
Verticality Ltd
Salary: £21000 to £24500 per annum - excellent corporate benefits package
Posted: 5 days ago
Bedfordshire
Circle Recruitment
Salary: £20000 - £25000 per annum + Bonus, Pension, 23days
Posted: 6 days ago
Basildon
Reed Technology - UK Posting Account
Salary: £30000 - £35000 per annum + Benefits
Posted: 9 days ago
Bury St Edmunds
Blue Town Online
Salary: £34,894 - 40,254 per year
Posted: 19 days ago
Norwich
Austin Fraser Limited
Salary: £36000.00 per annum + Bonus and benefits
Posted: 26 days ago