The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 46 94 56
Rank change year-on-year
+48 -38
Permanent jobs requiring a Support Analyst 376 190 384
As % of all permanent IT jobs located in the East of England 4.76% 2.68% 4.40%
As % of the Job Titles category 5.02% 2.79% 4.57%
Number of salaries quoted 311 168 338
Average salary £32,000 £28,750 £31,000
Average salary % change year-on-year
+11.30% -7.25%
90% offered a salary of more than £22,000 £16,500 £19,500
10% offered a salary of more than £55,000 £42,500 £45,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7487 6821 8409
As % of all permanent IT jobs located in the East of England 94.72% 96.31% 96.43%
Number of salaries quoted 6133 5623 7253
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 21 November 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +42 138 £30,500 +15.09% 10
Essex +22 85 £42,500 +21.42% 1
Bedfordshire +16 69 £40,000 +29.03% 6
Cambridgeshire +23 61 £26,250 +9.37% 7
Suffolk +13 19 £26,500 -18.46%
Norfolk +14 7 £20,500 -51.76% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 21 November 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 247 (38.18%) Windows
2 222 (34.31%) SQL
3 172 (26.58%) Microsoft
4 161 (24.88%) ITIL
5 155 (23.96%) Oracle
6 135 (20.87%) MS Office
7 126 (19.47%) Finance
8 123 (19.01%) Linux
9 118 (18.24%) MS Excel
10 116 (17.93%) UNIX
10 116 (17.93%) Java
11 111 (17.16%) Active Directory
12 102 (15.77%) SQL Server
13 97 (14.99%) Tomcat
14 87 (13.45%) IIS
15 84 (12.98%) Analytical Skills
16 71 (10.97%) Windows XP
17 70 (10.82%) Windows 7
18 68 (10.51%) Windows Server 2008
18 68 (10.51%) E-Commerce
19 64 (9.89%) Solaris
20 61 (9.43%) IBM
21 60 (9.27%) SLA
21 60 (9.27%) Degree
22 57 (8.81%) MS Exchange
22 57 (8.81%) Apache
23 56 (8.66%) Middleware
24 55 (8.50%) Windows Server 2003
24 55 (8.50%) J2EE
25 52 (8.04%) Citrix

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 21 November 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 97 (14.99%) Tomcat
2 87 (13.45%) IIS
3 57 (8.81%) Apache
3 57 (8.81%) MS Exchange
4 43 (6.65%) JBoss
4 43 (6.65%) WebLogic
5 38 (5.87%) SharePoint
6 24 (3.71%) WebSphere
6 24 (3.71%) WebSphere Application Server
6 24 (3.71%) MQSeries
6 24 (3.71%) IBM HTTP Server
7 20 (3.09%) Exchange Server 2010
8 16 (2.47%) Exchange Server 2007
8 16 (2.47%) Blackberry Enterprise Server
9 10 (1.55%) Lotus Domino
9 10 (1.55%) Exchange Server 2013
10 9 (1.39%) ColdFusion
11 7 (1.08%) Exchange Server 2003
12 6 (0.93%) Oracle Application Server
13 5 (0.77%) WorkSite
Applications
1 135 (20.87%) MS Office
2 118 (18.24%) MS Excel
3 24 (3.71%) MS PowerPoint
4 7 (1.08%) MS Project
5 6 (0.93%) InfoPath
6 5 (0.77%) MS Visio
7 3 (0.46%) Spreadsheet
8 1 (0.15%) S-PLUS
Business Applications
1 32 (4.95%) Oracle EBS
2 31 (4.79%) Oracle Financials
3 24 (3.71%) Oracle Financial Analyzer
3 24 (3.71%) Oracle iProcurement
4 23 (3.55%) Oracle EBS R12
4 23 (3.55%) Oracle 11i
5 16 (2.47%) SAP FI
5 16 (2.47%) SAP CO
6 15 (2.32%) SAP FI/CO
7 12 (1.85%) Agresso
8 11 (1.70%) Google Analytics
9 8 (1.24%) Oracle General Ledger
10 7 (1.08%) Oracle Payables
10 7 (1.08%) Oracle Receivables
10 7 (1.08%) Oracle Assets
10 7 (1.08%) Oracle Internet Expenses
10 7 (1.08%) Dynamics CRM
11 6 (0.93%) Oracle iRecruitment
11 6 (0.93%) RiskWrite
12 4 (0.62%) SAP MM
Cloud Services
1 8 (1.24%) Office 365
2 2 (0.31%) SaaS
Communications & Networking
1 48 (7.42%) TCP/IP
2 39 (6.03%) FTP
3 32 (4.95%) DHCP
4 31 (4.79%) DNS
4 31 (4.79%) Firewall
5 28 (4.33%) VPN
6 25 (3.86%) Internet
7 24 (3.71%) HTTP
8 20 (3.09%) LAN
9 19 (2.94%) WAN
10 15 (2.32%) VoIP
11 10 (1.55%) SAN
12 9 (1.39%) SSH
12 9 (1.39%) PuTTY
12 9 (1.39%) WinSCP
13 8 (1.24%) Wi-Fi
14 6 (0.93%) VLAN
14 6 (0.93%) ATM
14 6 (0.93%) Broadband
15 5 (0.77%) Wireless
Database & Business Intelligence
1 102 (15.77%) SQL Server
2 39 (6.03%) MySQL
3 30 (4.64%) Oracle Discoverer
4 25 (3.86%) DB2
5 21 (3.25%) Oracle Database
5 21 (3.25%) Relational Database
6 15 (2.32%) SQL Server 2008
6 15 (2.32%) RDBMS
7 13 (2.01%) Crystal Reports
8 10 (1.55%) SQL Server 2005
9 9 (1.39%) SQL Server Integration Services
9 9 (1.39%) SQL Server Reporting Services
10 8 (1.24%) Oracle Database 11g
10 8 (1.24%) Oracle Database 10g
11 6 (0.93%) PostgreSQL
12 5 (0.77%) Oracle Reports
13 4 (0.62%) Oracle OLAP
13 4 (0.62%) OLAP
14 3 (0.46%) SAP BI
15 2 (0.31%) SAP BW
Development Applications
1 19 (2.94%) VisualVM
2 16 (2.47%) Git (software)
3 9 (1.39%) JIRA
3 9 (1.39%) Toad
4 3 (0.46%) Visual Studio
5 1 (0.15%) Oracle Forms
5 1 (0.15%) PowerBuilder
5 1 (0.15%) Talend Open Studio
General
1 126 (19.47%) Finance
2 48 (7.42%) Retail
3 28 (4.33%) Manufacturing
4 14 (2.16%) Telecoms
5 12 (1.85%) Legal
6 8 (1.24%) Banking
7 7 (1.08%) Billing
7 7 (1.08%) Law
8 6 (0.93%) Back Office
9 5 (0.77%) Front Office
9 5 (0.77%) Advertising
10 3 (0.46%) Local Government
11 2 (0.31%) Electronics
12 1 (0.15%) Pharmaceutical
12 1 (0.15%) Automotive
12 1 (0.15%) Marketing
12 1 (0.15%) German Language
12 1 (0.15%) General Ledger
Libraries, Frameworks & Software Standards
1 56 (8.66%) Middleware
2 55 (8.50%) J2EE
3 51 (7.88%) .NET
4 29 (4.48%) HTML
5 24 (3.71%) JDBC
6 21 (3.25%) XML
7 19 (2.94%) COM+
8 16 (2.47%) SOAP
9 14 (2.16%) ASP.NET
10 11 (1.70%) Oracle Fusion
11 9 (1.39%) DHTML
11 9 (1.39%) DOM
12 7 (1.08%) CSS
13 4 (0.62%) Web Services
14 3 (0.46%) JSP
15 2 (0.31%) XSLT
15 2 (0.31%) WSDL
16 1 (0.15%) COM
16 1 (0.15%) Classic ASP
16 1 (0.15%) Application Packaging
Miscellaneous
1 84 (12.98%) Analytical Skills
2 26 (4.02%) Enterprise Software
3 20 (3.09%) Blackberry
3 20 (3.09%) AS400
4 19 (2.94%) DataPower
5 17 (2.63%) Computer Science
6 16 (2.47%) Wiki
7 14 (2.16%) Mathematics
8 11 (1.70%) Clustering
8 11 (1.70%) iSeries
9 10 (1.55%) Client/Server
10 8 (1.24%) SecurID
10 8 (1.24%) iPad
11 6 (0.93%) Kindle
11 6 (0.93%) iPhone
11 6 (0.93%) EFT
11 6 (0.93%) Handset
12 4 (0.62%) Physics
13 3 (0.46%) EPoS
13 3 (0.46%) Performance Metrics
Operating Systems
1 247 (38.18%) Windows
2 123 (19.01%) Linux
3 116 (17.93%) UNIX
4 71 (10.97%) Windows XP
5 70 (10.82%) Windows 7
6 68 (10.51%) Windows Server 2008
7 64 (9.89%) Solaris
8 55 (8.50%) Windows Server 2003
9 32 (4.95%) Red Hat Enterprise Linux
10 26 (4.02%) Windows Server 2012
11 25 (3.86%) Windows 8
12 24 (3.71%) AIX
13 19 (2.94%) Windows Vista
14 14 (2.16%) VMS
15 13 (2.01%) Android
16 9 (1.39%) Windows Phone 8
16 9 (1.39%) Windows Phone
17 3 (0.46%) Windows 2000
18 2 (0.31%) Mac OS X
19 1 (0.15%) Windows 2000 Server
Processes & Methodologies
1 161 (24.88%) ITIL
2 68 (10.51%) E-Commerce
3 49 (7.57%) Incident Management
4 47 (7.26%) Configuration Management
5 37 (5.72%) Service Management
6 31 (4.79%) Problem Management
7 30 (4.64%) Project Management
7 30 (4.64%) Agile Software Development
8 26 (4.02%) Change Control
9 24 (3.71%) Performance Tuning
10 23 (3.55%) SOA
11 22 (3.40%) Stakeholder Management
12 19 (2.94%) CRM
12 19 (2.94%) Service Delivery
13 17 (2.63%) ERP
14 16 (2.47%) OOD
14 16 (2.47%) OO
14 16 (2.47%) Document Management
14 16 (2.47%) Analytics
15 14 (2.16%) Waterfall
Programming Languages
1 222 (34.31%) SQL
2 116 (17.93%) Java
3 32 (4.95%) Shell Script
4 28 (4.33%) JavaScript
5 25 (3.86%) PL/SQL
5 25 (3.86%) Bash Shell
6 19 (2.94%) Perl
7 16 (2.47%) PHP
8 15 (2.32%) C#
9 14 (2.16%) T-SQL
10 13 (2.01%) C
11 9 (1.39%) PowerShell
12 8 (1.24%) VB
13 3 (0.46%) ABAP
14 2 (0.31%) Python
14 2 (0.31%) C++
15 1 (0.15%) VB.NET
15 1 (0.15%) VBScript
15 1 (0.15%) VB6
15 1 (0.15%) Erlang
Qualifications
1 60 (9.27%) Degree
2 19 (2.94%) Microsoft Certification
3 17 (2.63%) ITIL Certification
4 16 (2.47%) MCSE
5 12 (1.85%) Cisco Certification
6 10 (1.55%) MCP
6 10 (1.55%) CCNP
7 9 (1.39%) Six Sigma Green Belt
8 8 (1.24%) ITIL Foundation Certificate
9 7 (1.08%) CCNA
10 5 (0.77%) PRINCE2 Practitioner
10 5 (0.77%) VMware Certified Professional (VCP)
11 3 (0.46%) SAP Certification
11 3 (0.46%) A+ Certification
11 3 (0.46%) Security Cleared
12 2 (0.31%) CCA
12 2 (0.31%) MCSA
12 2 (0.31%) SC Cleared
12 2 (0.31%) PMI Certification
12 2 (0.31%) ACCA
Quality Assurance & Compliance
1 60 (9.27%) SLA
2 23 (3.55%) QA
3 6 (0.93%) ISO 9001
4 2 (0.31%) HL7
System Software
1 111 (17.16%) Active Directory
2 24 (3.71%) VMware Infrastructure
3 12 (1.85%) XenApp
3 12 (1.85%) Terminal Services
4 10 (1.55%) Citrix Presentation Server
5 9 (1.39%) Hyper-V
5 9 (1.39%) vSphere
6 6 (0.93%) Terminal Server
6 6 (0.93%) Samba
6 6 (0.93%) VMware Workstation
7 5 (0.77%) VMware ESXi
8 2 (0.31%) Firmware
9 1 (0.15%) Microsoft App-V
9 1 (0.15%) XenServer
Systems Management
1 23 (3.55%) Nagios
2 19 (2.94%) Opsview
3 15 (2.32%) Tivoli Storage Manager
4 12 (1.85%) Tivoli
5 11 (1.70%) Backup Exec
6 8 (1.24%) McAfee ePO
7 6 (0.93%) SCCM
8 3 (0.46%) Dollar Universe
8 3 (0.46%) HP SIM
9 2 (0.31%) Puppet
9 2 (0.31%) ZENworks
10 1 (0.15%) Norton AntiVirus
10 1 (0.15%) CiscoWorks
10 1 (0.15%) WSUS
Vendors
1 172 (26.58%) Microsoft
2 155 (23.96%) Oracle
3 61 (9.43%) IBM
4 52 (8.04%) Citrix
5 43 (6.65%) VMware
6 34 (5.26%) Cisco
7 26 (4.02%) SAP
8 19 (2.94%) Splunk
9 17 (2.63%) Red Hat
10 16 (2.47%) Sun
11 14 (2.16%) Symantec
12 13 (2.01%) Software AG
12 13 (2.01%) webMethods
13 12 (1.85%) NetApp
13 12 (1.85%) Lotus
14 11 (1.70%) McAfee
14 11 (1.70%) Google
15 9 (1.39%) CheckPoint
15 9 (1.39%) HP
16 8 (1.24%) Clearswift
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £25,000 per annum
Posted: 21 hours ago
Luton, Bedfordshire
CSC
Salary: From £20,000 to £30,000 per annum
Posted: 23 hours ago
Essex
Edward Carter Solutions
Salary: £40,000 - £50,000 per annum + bonus and benefits
Posted: Yesterday
Norfolk
Nigel Frank International Limited - Newcastle
Salary: £30000 - £31000 per annum + Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Latcom Ltd
Salary: From £15,000 to £18,000 per annum + Benefits
Posted: 2 days ago
Hertfordshire
DP Connect
Salary: £25000 - £28000 per annum + Pension, healthcare, bonus
Posted: 2 days ago
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £20k - 25k per year + benefits
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
IT Retail People Ltd
Salary: Unspecified Excellent package and opportunity
Posted: 2 days ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £60,000 per annum + Benefits + Bonus
Posted: 3 days ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £25k per year
Posted: 3 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £18k - 24k per year
Posted: 4 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £35000 - £50000 per annum + Execellent benefits
Posted: 6 days ago
Cambridge
Deerfoot IT
Salary: £30000 - £34000 per annum
Posted: 7 days ago
Bedfordshire
CPS Group
Salary: £40000 - £45000 per annum + Benefits
Posted: 10 days ago
Bedford
Capita - ITIN
Salary: £18000.00 - £21000.00 per annum
Posted: 10 days ago
Bedfordshire
Nigel Frank International Limited - Newcastle
Posted: 15 days ago
Welwyn Garden City
Interquest - IQ ESM
Salary: £25000 - £30000 per annum + Bens + on-call bonus
Posted: 18 days ago