The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 64 72 75
Rank change year-on-year
+8 +3
Permanent jobs requiring a Support Analyst 297 283 269
As % of all permanent IT jobs located in the East of England 3.97% 3.51% 3.48%
As % of the Job Titles category 4.19% 3.66% 3.67%
Number of salaries quoted 250 246 241
Average salary £30,000 £28,000 £28,500
Average salary % change year-on-year
+7.14% -1.75%
90% offered a salary of more than £22,500 £20,000 £19,300
10% offered a salary of more than £45,000 £45,000 £40,000
UK excluding London average salary £28,000 £27,500 £27,511
% change year-on-year
+1.81% -0.04%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7084 7732 7322
As % of all permanent IT jobs located in the East of England 94.78% 95.86% 94.66%
Number of salaries quoted 5927 6419 6271
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 5 August 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 113 £30,000 +7.14% 6
Essex +7 77 £35,000 +25.00% 7
Cambridgeshire +25 45 £31,000 +19.23% 5
Bedfordshire 0 36 £28,750 -17.85% 6
Suffolk -4 17 £26,000 -5.45%
Norfolk +2 9 £27,000 +8.00%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 5 August 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 268 (46.85%) Windows
2 226 (39.51%) SQL
3 217 (37.94%) Microsoft
4 180 (31.47%) Active Directory
5 130 (22.73%) ITIL
6 127 (22.20%) MS Excel
7 124 (21.68%) SQL Server
8 105 (18.36%) MS Office
9 97 (16.96%) Finance
10 88 (15.38%) Windows Server 2012
11 84 (14.69%) Windows Server 2008
12 77 (13.46%) Linux
12 77 (13.46%) MS Exchange
13 74 (12.94%) VMware
14 69 (12.06%) Oracle
15 67 (11.71%) IIS
16 66 (11.54%) Analytical Skills
17 63 (11.01%) Windows 7
18 59 (10.31%) Java
19 56 (9.79%) SharePoint
20 54 (9.44%) SLA
21 50 (8.74%) TCP/IP
21 50 (8.74%) Tomcat
21 50 (8.74%) Apache
22 48 (8.39%) Microsoft Certification
23 46 (8.04%) SQL Server Integration Services
23 46 (8.04%) Windows Server 2003
24 43 (7.52%) UNIX
24 43 (7.52%) Degree
25 42 (7.34%) Office 365

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 5 August 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (13.46%) MS Exchange
2 67 (11.71%) IIS
3 56 (9.79%) SharePoint
4 50 (8.74%) Apache
4 50 (8.74%) Tomcat
5 28 (4.90%) WebLogic
5 28 (4.90%) WebSphere
6 26 (4.55%) WebSphere Application Server
7 23 (4.02%) JBoss
8 17 (2.97%) Exchange Server 2010
9 15 (2.62%) Apache ServiceMix
10 9 (1.57%) Lync
11 8 (1.40%) Exchange Server 2007
11 8 (1.40%) IBM Notes
12 6 (1.05%) Exchange Server 2013
13 4 (0.70%) SAS
14 3 (0.52%) Drupal
14 3 (0.52%) BizTalk Server
14 3 (0.52%) Exchange Server 2003
15 2 (0.35%) Blackberry Enterprise Server
Applications
1 127 (22.20%) MS Excel
2 105 (18.36%) MS Office
3 4 (0.70%) MS PowerPoint
4 2 (0.35%) MS Visio
5 1 (0.17%) SOLIDWORKS
5 1 (0.17%) InfoPath
5 1 (0.17%) Spreadsheet
Business Applications
1 9 (1.57%) SAP FI
1 9 (1.57%) Oracle EBS
1 9 (1.57%) Maximo
1 9 (1.57%) Dynamics CRM
1 9 (1.57%) Magento
2 8 (1.40%) Oracle EBS R12
2 8 (1.40%) Dynamics AX
2 8 (1.40%) SAP FI/CO
2 8 (1.40%) Dynamics NAV
2 8 (1.40%) SAP CO
2 8 (1.40%) Oracle Applications
3 7 (1.22%) Oracle ERP
3 7 (1.22%) Oracle Financials
4 5 (0.87%) CA PPM
5 4 (0.70%) Oracle General Ledger
5 4 (0.70%) CODA-Financials
5 4 (0.70%) SAP CRM
5 4 (0.70%) Oracle Payables
5 4 (0.70%) Oracle Receivables
6 3 (0.52%) Oracle iProcurement
Cloud Services
1 42 (7.34%) Office 365
2 18 (3.15%) Cloud Computing
2 18 (3.15%) Amazon AWS
3 5 (0.87%) SaaS
4 2 (0.35%) Microsoft Azure
5 1 (0.17%) PaaS
5 1 (0.17%) IaaS
Communications & Networking
1 50 (8.74%) TCP/IP
2 40 (6.99%) VPN
3 38 (6.64%) DNS
4 35 (6.12%) DHCP
5 31 (5.42%) LAN
6 30 (5.24%) WAN
7 20 (3.50%) Firewall
8 19 (3.32%) FTP
9 13 (2.27%) SAN
10 12 (2.10%) Internet
11 10 (1.75%) HTTP
12 7 (1.22%) Wireless
13 6 (1.05%) AMQP
14 5 (0.87%) VLAN
14 5 (0.87%) SSL
14 5 (0.87%) SMTP
14 5 (0.87%) VoIP
15 4 (0.70%) Fibre Channel
16 3 (0.52%) SMS
16 3 (0.52%) Ethernet
Database & Business Intelligence
1 124 (21.68%) SQL Server
2 46 (8.04%) SQL Server Integration Services
3 36 (6.29%) MySQL
4 30 (5.24%) SQL Server Analysis Services
5 29 (5.07%) Crystal Reports
6 20 (3.50%) SQL Server 2005
7 19 (3.32%) Oracle Database
8 18 (3.15%) SQL Server 2012
9 16 (2.80%) SQL Server Reporting Services
10 15 (2.62%) DB2
11 13 (2.27%) Oracle Database 10g
11 13 (2.27%) SQL Server 2008
12 12 (2.10%) QlikView
13 11 (1.92%) Data Warehouse
14 9 (1.57%) DTS
14 9 (1.57%) Microsoft Analysis Services
15 8 (1.40%) Relational Database
16 7 (1.22%) Oracle Database 11g
17 5 (0.87%) SQL Server 2000
18 4 (0.70%) Oracle Reports
Development Applications
1 14 (2.45%) SQL Server Management Studio (SSMS)
2 12 (2.10%) VisualVM
3 9 (1.57%) Team Foundation Server
4 3 (0.52%) VSS/SourceSafe
4 3 (0.52%) Oracle Forms
4 3 (0.52%) PowerBuilder
4 3 (0.52%) Subversion
5 1 (0.17%) JIRA
5 1 (0.17%) Visual Studio
General
1 97 (16.96%) Finance
2 16 (2.80%) Telecoms
3 15 (2.62%) Retail
4 12 (2.10%) Banking
5 8 (1.40%) Back Office
6 7 (1.22%) Billing
7 5 (0.87%) Manufacturing
8 4 (0.70%) Games
8 4 (0.70%) Legal
9 3 (0.52%) Publishing
9 3 (0.52%) German Language
10 2 (0.35%) Marketing
10 2 (0.35%) Danish Language
10 2 (0.35%) French Language
10 2 (0.35%) Electronics
10 2 (0.35%) Front Office
11 1 (0.17%) Pharmaceutical
11 1 (0.17%) Automotive
11 1 (0.17%) Law
11 1 (0.17%) Hindi Language
Libraries, Frameworks & Software Standards
1 35 (6.12%) .NET
2 28 (4.90%) HTML
2 28 (4.90%) XML
3 19 (3.32%) CSS
4 16 (2.80%) COM+
4 16 (2.80%) Middleware
5 15 (2.62%) WebSphere MQ
5 15 (2.62%) JDBC
6 11 (1.92%) J2EE
6 11 (1.92%) XSL
6 11 (1.92%) XSLT
7 9 (1.57%) Application Packaging
8 8 (1.40%) ASP.NET
9 6 (1.05%) JMS
9 6 (1.05%) HTML5
9 6 (1.05%) REST
10 4 (0.70%) Web Services
11 3 (0.52%) .NET Framework
11 3 (0.52%) Silverlight
11 3 (0.52%) LINQ
Miscellaneous
1 66 (11.54%) Analytical Skills
2 34 (5.94%) Mathematics
3 27 (4.72%) Data Centre
4 21 (3.67%) Client/Server
5 20 (3.50%) Enterprise Software
6 18 (3.15%) Handset
7 17 (2.97%) Computer Science
8 16 (2.80%) Management Information System
8 16 (2.80%) DataPower
9 8 (1.40%) Replication
10 7 (1.22%) AS400
11 5 (0.87%) Video Conferencing
12 4 (0.70%) Kindle
12 4 (0.70%) Blackberry
13 3 (0.52%) EPoS
13 3 (0.52%) FMCG
14 2 (0.35%) iSeries
14 2 (0.35%) iPad
14 2 (0.35%) HP Storage
14 2 (0.35%) Foreign Exchange (FX)
Operating Systems
1 268 (46.85%) Windows
2 88 (15.38%) Windows Server 2012
3 84 (14.69%) Windows Server 2008
4 77 (13.46%) Linux
5 63 (11.01%) Windows 7
6 46 (8.04%) Windows Server 2003
7 43 (7.52%) UNIX
8 38 (6.64%) Windows XP
9 28 (4.90%) Solaris
10 21 (3.67%) AIX
11 19 (3.32%) Red Hat Enterprise Linux
12 16 (2.80%) Windows 8
13 5 (0.87%) Windows Vista
14 3 (0.52%) Android
15 2 (0.35%) Apple iOS
15 2 (0.35%) Windows 2000
16 1 (0.17%) VMS
16 1 (0.17%) OS/400
Processes & Methodologies
1 130 (22.73%) ITIL
2 37 (6.47%) Business Intelligence
3 36 (6.29%) Problem Management
4 32 (5.59%) Service Management
5 31 (5.42%) Incident Management
6 26 (4.55%) Configuration Management
6 26 (4.55%) Mentoring
7 25 (4.37%) Project Management
7 25 (4.37%) CRM
8 23 (4.02%) ERP
9 20 (3.50%) Performance Tuning
10 18 (3.15%) Disaster Recovery
10 18 (3.15%) Information Security
11 15 (2.62%) E-Commerce
11 15 (2.62%) Continuous Improvement
12 12 (2.10%) Root Cause Analysis
12 12 (2.10%) Coaching
12 12 (2.10%) Asset Management
12 12 (2.10%) Business Analysis
13 10 (1.75%) Time Management
Programming Languages
1 226 (39.51%) SQL
2 59 (10.31%) Java
3 41 (7.17%) T-SQL
4 38 (6.64%) PL/SQL
5 29 (5.07%) C
6 24 (4.20%) JavaScript
6 24 (4.20%) PowerShell
7 18 (3.15%) Perl
8 17 (2.97%) VBA
9 16 (2.80%) VB
9 16 (2.80%) PHP
9 16 (2.80%) Bash Shell
10 11 (1.92%) C#
11 10 (1.75%) Shell Script
12 6 (1.05%) COBOL
13 4 (0.70%) ABAP
13 4 (0.70%) VBScript
14 3 (0.52%) XQuery
15 1 (0.17%) VB.NET
15 1 (0.17%) C++
Qualifications
1 48 (8.39%) Microsoft Certification
2 43 (7.52%) Degree
3 31 (5.42%) MCSE
4 27 (4.72%) ITIL Certification
5 26 (4.55%) MCSA
6 22 (3.85%) MCP
7 20 (3.50%) CCNA
7 20 (3.50%) Cisco Certification
8 12 (2.10%) MCITP
9 11 (1.92%) CCNP
9 11 (1.92%) Security Cleared
10 10 (1.75%) SC Cleared
11 9 (1.57%) MCTS
12 3 (0.52%) A+ Certification
12 3 (0.52%) ITIL Foundation Certificate
13 1 (0.17%) Six Sigma Green Belt
13 1 (0.17%) HND
13 1 (0.17%) BC Cleared
13 1 (0.17%) Network+ Certification
13 1 (0.17%) MOS
Quality Assurance & Compliance
1 54 (9.44%) SLA
2 11 (1.92%) QA
3 4 (0.70%) ISO 9001
System Software
1 180 (31.47%) Active Directory
2 34 (5.94%) VMware Infrastructure
3 26 (4.55%) vSphere
4 25 (4.37%) Hyper-V
5 24 (4.20%) VMware ESXi
6 19 (3.32%) Terminal Services
7 18 (3.15%) VMware Workstation
8 9 (1.57%) Forefront TMG
8 9 (1.57%) ISA Server
8 9 (1.57%) XenApp
9 6 (1.05%) Oracle RAC
10 5 (0.87%) VMware ESX
11 3 (0.52%) XenDesktop
Systems Management
1 28 (4.90%) SCCM
2 19 (3.32%) Nagios
3 16 (2.80%) Opsview
4 10 (1.75%) WSUS
5 9 (1.57%) McAfee ePO
6 7 (1.22%) Dollar Universe
7 6 (1.05%) SCOM
8 4 (0.70%) Data Guard
8 4 (0.70%) Backup Exec
9 3 (0.52%) Symantec Enterprise Vault
10 2 (0.35%) Puppet
10 2 (0.35%) Control-M
11 1 (0.17%) ARCserve
11 1 (0.17%) MOM
11 1 (0.17%) Systems Management Server (SMS)
11 1 (0.17%) Opscode Chef
11 1 (0.17%) Symantec Endpoint Protection
11 1 (0.17%) NetVault Backup
Vendors
1 217 (37.94%) Microsoft
2 74 (12.94%) VMware
3 69 (12.06%) Oracle
4 39 (6.82%) IBM
5 31 (5.42%) SAP
5 31 (5.42%) Citrix
6 23 (4.02%) Cognos
7 22 (3.85%) Cisco
8 19 (3.32%) HP
9 16 (2.80%) Splunk
10 12 (2.10%) Sophos
10 12 (2.10%) Apple
10 12 (2.10%) JD Edwards
11 9 (1.57%) McAfee
11 9 (1.57%) SonicWALL
12 8 (1.40%) CheckPoint
12 8 (1.40%) Lotus
12 8 (1.40%) Epicor
13 7 (1.22%) CODA
14 6 (1.05%) Pegasus
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: Yesterday
Dunstable, Bedfordshire
Sanderson
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000 - £42000 per annum + benefits
Posted: Yesterday
Colchester, Essex
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £23,000 per annum
Posted: Yesterday
Colchester, Essex
1st Choice Computer Appointments Ltd
Salary: From £20,000 to £28,000 per annum
Posted: Yesterday
Luton, Bedfordshire
Linkpoint Resources
Salary: From £22,000 to £24,000 per annum
Posted: Yesterday
Luton, Bedfordshire
Ashdown IT
Salary: £20000 - £24000 per annum
Posted: Yesterday
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Bens
Posted: Yesterday
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £30000 - £48000 per annum + Bonus, FlexiTime + more
Posted: 4 days ago
Cambridge, Cambridgeshire
TATA Consultancy Services
Salary: £Competitve
Posted: 5 days ago
Bedfordshire
Imperative People
Salary: £40000.00 - £45000.00 per annum + Healthcare, Pension
Posted: 5 days ago
Watford, Hertfordshire
TJX
Salary: Competitive Salary
Posted: 7 days ago
Cambridge, Cambridgeshire
Arcus Global
Salary: From £22,000 to £28,000 per annum
Posted: 12 days ago
Essex
Deerfoot IT
Salary: £25000 - £40000 per annum + 20 day hol, healthcare
Posted: 13 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £40000 per annum
Posted: 15 days ago
Essex
Hays IT - Uk Posting account
Salary: £20000.00 - £22000.00 per annum
Posted: 18 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Excellent benefits package
Posted: 20 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: Competitive (Depending on experience)
Posted: 21 days ago
Basildon
OHO Group
Salary: £25k - 27k per year
Posted: 22 days ago