The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 74 73
Rank change year-on-year
+7 -1
Permanent jobs requiring a Support Analyst 283 298 314
As % of all permanent IT jobs located in the East of England 3.90% 3.77% 3.72%
As % of the Job Titles category 4.06% 3.95% 3.90%
Number of salaries quoted 245 236 259
Average salary £30,000 £30,000 £30,000
90% offered a salary of more than £22,500 £20,000 £21,200
10% offered a salary of more than £46,500 £42,500 £48,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6975 7550 8053
As % of all permanent IT jobs located in the East of England 96.06% 95.57% 95.36%
Number of salaries quoted 5653 6252 6942
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 27 March 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 95 £30,000 +9.09% 14
Bedfordshire +22 56 £45,000 +37.40% 3
Essex -19 56 £28,000 -13.84% 4
Cambridgeshire +4 37 £31,250 -8.08% 6
Suffolk +15 24 £26,000 -13.33% 2
Norfolk -1 15 £30,000 +25.65% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 239 (36.83%) SQL
2 235 (36.21%) Windows
3 200 (30.82%) Microsoft
4 173 (26.66%) ITIL
5 149 (22.96%) Active Directory
6 142 (21.88%) SQL Server
7 129 (19.88%) MS Excel
8 128 (19.72%) Linux
9 122 (18.80%) Oracle
10 117 (18.03%) Java
11 113 (17.41%) Finance
12 111 (17.10%) MS Office
13 109 (16.80%) UNIX
14 100 (15.41%) IIS
15 95 (14.64%) Tomcat
16 92 (14.18%) Analytical Skills
17 82 (12.63%) SLA
18 69 (10.63%) .NET
19 67 (10.32%) Apache
20 64 (9.86%) WebLogic
20 64 (9.86%) MS Exchange
21 61 (9.40%) Windows 7
22 60 (9.24%) Incident Management
23 58 (8.94%) MySQL
24 56 (8.63%) J2EE
24 56 (8.63%) SharePoint
24 56 (8.63%) IBM
24 56 (8.63%) Windows Server 2008
25 54 (8.32%) Solaris
26 53 (8.17%) Citrix

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 27 March 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 100 (15.41%) IIS
2 95 (14.64%) Tomcat
3 67 (10.32%) Apache
4 64 (9.86%) WebLogic
4 64 (9.86%) MS Exchange
5 56 (8.63%) SharePoint
6 41 (6.32%) JBoss
7 26 (4.01%) WebSphere
8 24 (3.70%) WebSphere Application Server
9 21 (3.24%) Exchange Server 2010
10 17 (2.62%) Exchange Server 2007
11 14 (2.16%) MQSeries
11 14 (2.16%) ColdFusion
11 14 (2.16%) IBM HTTP Server
12 8 (1.23%) Exchange Server 2003
12 8 (1.23%) Blackberry Enterprise Server
13 7 (1.08%) IBM Notes
13 7 (1.08%) Lync
13 7 (1.08%) Exchange Server 2013
14 5 (0.77%) Drupal
Applications
1 129 (19.88%) MS Excel
2 111 (17.10%) MS Office
3 19 (2.93%) MS PowerPoint
4 4 (0.62%) MS Project
5 2 (0.31%) MS Visio
5 2 (0.31%) S-PLUS
6 1 (0.15%) InfoPath
6 1 (0.15%) Spreadsheet
Business Applications
1 29 (4.47%) SAP FI
2 28 (4.31%) SAP CO
3 27 (4.16%) SAP FI/CO
4 18 (2.77%) Oracle EBS
5 16 (2.47%) Dynamics CRM
6 11 (1.69%) Oracle Financial Analyzer
6 11 (1.69%) Oracle Financials
6 11 (1.69%) Agresso
6 11 (1.69%) Oracle iProcurement
7 9 (1.39%) Oracle EBS R12
7 9 (1.39%) CA PPM
8 8 (1.23%) Oracle 11i
8 8 (1.23%) Oracle SCM
8 8 (1.23%) Maximo
8 8 (1.23%) SAP CRM
9 6 (0.92%) Dynamics NAV
9 6 (0.92%) Dynamics AX
10 4 (0.62%) RiskWrite
11 3 (0.46%) Oracle Payables
11 3 (0.46%) Oracle Receivables
Cloud Services
1 9 (1.39%) SaaS
2 8 (1.23%) Office 365
3 4 (0.62%) Cloud Computing
4 3 (0.46%) PaaS
4 3 (0.46%) IaaS
5 2 (0.31%) Microsoft Azure
6 1 (0.15%) Amazon AWS
Communications & Networking
1 44 (6.78%) FTP
2 34 (5.24%) TCP/IP
3 33 (5.08%) VPN
4 32 (4.93%) VoIP
5 30 (4.62%) Internet
6 26 (4.01%) SAN
7 22 (3.39%) Firewall
8 21 (3.24%) VLAN
9 19 (2.93%) HTTP
9 19 (2.93%) DHCP
10 17 (2.62%) DNS
11 15 (2.31%) WAN
12 14 (2.16%) Cisco IOS
13 13 (2.00%) SSL
13 13 (2.00%) LAN
14 12 (1.85%) SSH
14 12 (1.85%) PuTTY
14 12 (1.85%) WinSCP
15 10 (1.54%) Fibre Channel
16 4 (0.62%) Junos
Database & Business Intelligence
1 142 (21.88%) SQL Server
2 58 (8.94%) MySQL
3 29 (4.47%) Oracle Database
4 18 (2.77%) Relational Database
5 17 (2.62%) Oracle Database 10g
6 16 (2.47%) SQL Server 2005
6 16 (2.47%) Oracle Database 11g
7 14 (2.16%) DB2
8 13 (2.00%) RDBMS
9 12 (1.85%) SQL Server 2008
10 11 (1.69%) Oracle Discoverer
11 9 (1.39%) SQL Server 2012
12 6 (0.92%) Crystal Reports
13 5 (0.77%) SQL Server Reporting Services
13 5 (0.77%) SAP BI
14 4 (0.62%) SAP BW
14 4 (0.62%) PostgreSQL
14 4 (0.62%) SQL Server Integration Services
15 2 (0.31%) SQL Server Analysis Services
15 2 (0.31%) Microsoft Analysis Services
Development Applications
1 21 (3.24%) VisualVM
2 13 (2.00%) JIRA
3 12 (1.85%) Toad
4 8 (1.23%) Team Foundation Server
5 6 (0.92%) Oracle Forms
6 5 (0.77%) VSS/SourceSafe
6 5 (0.77%) Subversion
7 3 (0.46%) Git (software)
General
1 113 (17.41%) Finance
2 29 (4.47%) Retail
3 11 (1.69%) Manufacturing
3 11 (1.69%) Telecoms
4 6 (0.92%) Legal
5 5 (0.77%) Banking
6 4 (0.62%) German Language
6 4 (0.62%) Law
6 4 (0.62%) Advertising
6 4 (0.62%) Publishing
6 4 (0.62%) Billing
7 3 (0.46%) Marketing
7 3 (0.46%) Electronics
8 2 (0.31%) Back Office
8 2 (0.31%) Danish Language
8 2 (0.31%) French Language
8 2 (0.31%) Multimedia
9 1 (0.15%) Local Government
9 1 (0.15%) Front Office
9 1 (0.15%) Automotive
Libraries, Frameworks & Software Standards
1 69 (10.63%) .NET
2 56 (8.63%) J2EE
3 51 (7.86%) Middleware
4 46 (7.09%) HTML
5 38 (5.86%) XML
6 26 (4.01%) COM+
7 23 (3.54%) ASP.NET
8 22 (3.39%) SOAP
9 20 (3.08%) CSS
10 14 (2.16%) JDBC
10 14 (2.16%) DHTML
10 14 (2.16%) DOM
11 12 (1.85%) Oracle Fusion
12 8 (1.23%) HTML5
13 6 (0.92%) XSLT
14 5 (0.77%) Flash
14 5 (0.77%) CSS3
14 5 (0.77%) Sass
14 5 (0.77%) Web Services
14 5 (0.77%) jQuery
Miscellaneous
1 92 (14.18%) Analytical Skills
2 33 (5.08%) Enterprise Software
3 25 (3.85%) DataPower
4 21 (3.24%) Computer Science
5 19 (2.93%) Client/Server
6 16 (2.47%) Blackberry
7 13 (2.00%) Kindle
8 12 (1.85%) FMCG
9 9 (1.39%) iSeries
10 8 (1.23%) EPoS
10 8 (1.23%) Clustering
11 7 (1.08%) AS400
11 7 (1.08%) Replication
12 6 (0.92%) Mathematics
13 5 (0.77%) Management Information System
13 5 (0.77%) Open Source
14 4 (0.62%) Physics
15 3 (0.46%) NHS
15 3 (0.46%) iPad
15 3 (0.46%) Wiki
Operating Systems
1 235 (36.21%) Windows
2 128 (19.72%) Linux
3 109 (16.80%) UNIX
4 61 (9.40%) Windows 7
5 56 (8.63%) Windows Server 2008
6 54 (8.32%) Solaris
7 49 (7.55%) Windows XP
8 39 (6.01%) Windows Server 2012
9 27 (4.16%) Red Hat Enterprise Linux
10 26 (4.01%) Windows Server 2003
11 19 (2.93%) AIX
12 15 (2.31%) Windows 8
13 13 (2.00%) Android
14 10 (1.54%) Apple iOS
15 9 (1.39%) Windows Vista
15 9 (1.39%) Mac OS X
16 4 (0.62%) Mac OS
17 1 (0.15%) Windows 2000 Server
Processes & Methodologies
1 173 (26.66%) ITIL
2 60 (9.24%) Incident Management
3 53 (8.17%) Service Management
4 45 (6.93%) Configuration Management
4 45 (6.93%) E-Commerce
5 38 (5.86%) Project Management
6 31 (4.78%) CRM
7 30 (4.62%) Problem Management
8 28 (4.31%) Performance Tuning
9 25 (3.85%) Disaster Recovery
10 23 (3.54%) Continuous Improvement
11 19 (2.93%) Change Control
11 19 (2.93%) Agile Software Development
12 17 (2.62%) Business Intelligence
12 17 (2.62%) Root Cause Analysis
12 17 (2.62%) User Acceptance Testing
13 15 (2.31%) ERP
14 14 (2.16%) Six Sigma
14 14 (2.16%) Document Management
14 14 (2.16%) Stakeholder Management
Programming Languages
1 239 (36.83%) SQL
2 117 (18.03%) Java
3 51 (7.86%) PL/SQL
4 45 (6.93%) Shell Script
5 41 (6.32%) JavaScript
6 31 (4.78%) PowerShell
7 23 (3.54%) PHP
8 18 (2.77%) C#
8 18 (2.77%) Bash Shell
9 14 (2.16%) Perl
9 14 (2.16%) T-SQL
9 14 (2.16%) VBScript
10 9 (1.39%) VB
11 6 (0.92%) C
12 5 (0.77%) XQuery
13 4 (0.62%) ABAP
14 3 (0.46%) FoxPro (VFP)
15 2 (0.31%) VBA
15 2 (0.31%) C++
16 1 (0.15%) Python
Qualifications
1 51 (7.86%) Microsoft Certification
2 42 (6.47%) Degree
3 34 (5.24%) MCSA
4 27 (4.16%) MCSE
5 25 (3.85%) MCP
6 24 (3.70%) ITIL Certification
7 14 (2.16%) Six Sigma Green Belt
8 13 (2.00%) Cisco Certification
8 13 (2.00%) CCNA
9 11 (1.69%) ITIL Foundation Certificate
10 10 (1.54%) MCITP
10 10 (1.54%) CCNP
11 5 (0.77%) Security Cleared
12 4 (0.62%) SC Cleared
12 4 (0.62%) A+ Certification
12 4 (0.62%) VMware Certified Professional (VCP)
12 4 (0.62%) MCDST
13 3 (0.46%) MCTS
14 2 (0.31%) PMI Certification
14 2 (0.31%) ACCA
Quality Assurance & Compliance
1 82 (12.63%) SLA
2 14 (2.16%) ISO 9001
3 6 (0.92%) QA
System Software
1 149 (22.96%) Active Directory
2 20 (3.08%) Hyper-V
3 13 (2.00%) VMware Infrastructure
4 9 (1.39%) XenApp
5 8 (1.23%) VMware ESXi
6 6 (0.92%) vSphere
6 6 (0.92%) Terminal Server
6 6 (0.92%) Samba
7 2 (0.31%) VMware ESX
7 2 (0.31%) ISA Server
7 2 (0.31%) XenDesktop
7 2 (0.31%) Forefront TMG
8 1 (0.15%) Microsoft App-V
8 1 (0.15%) Oracle RAC
Systems Management
1 28 (4.31%) Nagios
2 25 (3.85%) SCCM
2 25 (3.85%) Opsview
3 12 (1.85%) Tivoli
4 7 (1.08%) Dollar Universe
5 4 (0.62%) Backup Exec
6 2 (0.31%) WSUS
6 2 (0.31%) McAfee ePO
6 2 (0.31%) Symantec Enterprise Vault
6 2 (0.31%) SCOM
6 2 (0.31%) ZENworks
7 1 (0.15%) ARCserve
7 1 (0.15%) MOM
7 1 (0.15%) Systems Management Server (SMS)
7 1 (0.15%) Control-M
Vendors
1 200 (30.82%) Microsoft
2 122 (18.80%) Oracle
3 56 (8.63%) IBM
4 53 (8.17%) Citrix
5 46 (7.09%) SAP
5 46 (7.09%) VMware
6 44 (6.78%) Cisco
7 25 (3.85%) Splunk
8 18 (2.77%) Red Hat
9 15 (2.31%) HP
10 11 (1.69%) Apple
11 10 (1.54%) Sophos
11 10 (1.54%) LANDesk
12 9 (1.39%) CheckPoint
13 8 (1.23%) SonicWALL
13 8 (1.23%) MobileIron
14 7 (1.08%) Lotus
15 6 (0.92%) webMethods
15 6 (0.92%) Symantec
15 6 (0.92%) CommVault
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 hours ago
Rickmansworth, Hertfordshire
@ITS
Salary: + benefits
Posted: 3 hours ago
Watford, Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: Yesterday
Norwich, Norfolk
ReThink Recruitment
Salary: £30000 - £35000.00 per annum + Bonus
Posted: 2 days ago
Cambridgeshire
Big Red Recruitment
Salary: £20000 - £28000 per annum + 20 Days (+Bank Hols), Health Ins, Gym
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + Benefits
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + + Benefits
Posted: 2 days ago
Essex
Ashdown IT
Salary: £25000 per annum
Posted: 2 days ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £32,000 to £38,000 per annum + benefits
Posted: 3 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: 3 days ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £15000 - £18000 per annum + good benefits
Posted: 3 days ago
Stevenage, Hertfordshire
Experis Ltd
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Bedford, Bedfordshire
Understanding Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000 - £28000 per annum
Posted: 5 days ago
Hatfield, Hertfordshire
JM
Salary: £32000 - £45000 per annum + Benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £27,000 to £32,000 per annum + Bonus
Posted: 6 days ago
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £24k - 28k per year
Posted: 6 days ago
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £25k - 30k per year
Posted: 6 days ago