The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 51 88 59
Rank change year-on-year
+37 -29
Permanent jobs requiring a Support Analyst 342 200 386
As % of all permanent IT jobs located in the East of England 4.37% 2.83% 4.23%
As % of the Job Titles category 4.58% 2.95% 4.38%
Number of salaries quoted 286 180 348
Average salary £30,000 £29,000 £30,000
Average salary % change year-on-year
+3.44% -3.33%
90% offered a salary of more than £22,000 £16,500 £19,210
10% offered a salary of more than £55,000 £46,500 £45,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7466 6769 8805
As % of all permanent IT jobs located in the East of England 95.34% 95.85% 96.51%
Number of salaries quoted 6076 5690 7552
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £54,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 24 October 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +27 120 £32,000 +16.36% 9
Essex +23 76 £32,500 -7.14% 5
Bedfordshire +14 63 £32,500 +3.17% 5
Cambridgeshire +29 61 £27,000 +17.39% 7
Suffolk +5 16 £25,500 -20.31% 1
Norfolk +12 7 £20,500 -31.66% 3
East Anglia - 2 £27,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 260 (40.88%) Windows
2 213 (33.49%) SQL
3 159 (25.00%) Microsoft
4 140 (22.01%) Oracle
5 137 (21.54%) ITIL
6 127 (19.97%) Active Directory
7 126 (19.81%) MS Office
8 121 (19.03%) Finance
9 108 (16.98%) Linux
10 103 (16.19%) Java
10 103 (16.19%) MS Excel
11 97 (15.25%) UNIX
12 96 (15.09%) SQL Server
13 87 (13.68%) Tomcat
14 84 (13.21%) IIS
15 83 (13.05%) Windows Server 2008
16 77 (12.11%) Analytical Skills
17 72 (11.32%) Citrix
18 67 (10.53%) Windows 7
19 66 (10.38%) Windows XP
20 65 (10.22%) Degree
21 64 (10.06%) VMware
21 64 (10.06%) Windows Server 2003
22 63 (9.91%) E-Commerce
23 60 (9.43%) Solaris
24 58 (9.12%) IBM
25 53 (8.33%) MS Exchange
26 52 (8.18%) TCP/IP
26 52 (8.18%) Retail
27 50 (7.86%) J2EE

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 87 (13.68%) Tomcat
2 84 (13.21%) IIS
3 53 (8.33%) MS Exchange
4 46 (7.23%) Apache
5 39 (6.13%) JBoss
6 33 (5.19%) SharePoint
7 29 (4.56%) WebLogic
8 26 (4.09%) WebSphere Application Server
8 26 (4.09%) MQSeries
8 26 (4.09%) IBM HTTP Server
8 26 (4.09%) WebSphere
9 19 (2.99%) Exchange Server 2010
9 19 (2.99%) Blackberry Enterprise Server
10 15 (2.36%) Lotus Domino
11 14 (2.20%) Exchange Server 2007
12 8 (1.26%) IBM Notes
13 6 (0.94%) Oracle Application Server
13 6 (0.94%) Exchange Server 2013
14 5 (0.79%) WorkSite
14 5 (0.79%) ColdFusion
Applications
1 126 (19.81%) MS Office
2 103 (16.19%) MS Excel
3 19 (2.99%) MS PowerPoint
4 6 (0.94%) InfoPath
5 4 (0.63%) MS Visio
6 3 (0.47%) Spreadsheet
6 3 (0.47%) MS Project
7 1 (0.16%) S-PLUS
Business Applications
1 25 (3.93%) Oracle Financials
2 24 (3.77%) Oracle EBS
3 19 (2.99%) Oracle 11i
3 19 (2.99%) Oracle EBS R12
4 18 (2.83%) Oracle iProcurement
4 18 (2.83%) Oracle Financial Analyzer
5 11 (1.73%) Google Analytics
5 11 (1.73%) SAP FI
5 11 (1.73%) SAP FI/CO
5 11 (1.73%) SAP CO
6 10 (1.57%) Agresso
7 6 (0.94%) Oracle iRecruitment
7 6 (0.94%) Oracle General Ledger
7 6 (0.94%) RiskWrite
8 5 (0.79%) Oracle Payables
8 5 (0.79%) Oracle Receivables
8 5 (0.79%) Oracle Assets
8 5 (0.79%) Oracle Internet Expenses
8 5 (0.79%) Dynamics CRM
9 4 (0.63%) SAP MM
Cloud Services
1 9 (1.42%) Office 365
2 2 (0.31%) Amazon AWS
2 2 (0.31%) SaaS
Communications & Networking
1 52 (8.18%) TCP/IP
2 40 (6.29%) DNS
3 39 (6.13%) DHCP
3 39 (6.13%) Firewall
4 32 (5.03%) FTP
5 29 (4.56%) LAN
6 28 (4.40%) VPN
7 26 (4.09%) HTTP
8 22 (3.46%) WAN
9 17 (2.67%) SAN
10 16 (2.52%) Internet
11 14 (2.20%) Wi-Fi
12 12 (1.89%) VoIP
13 6 (0.94%) ATM
13 6 (0.94%) Wireless
14 3 (0.47%) VLAN
14 3 (0.47%) iSCSI
14 3 (0.47%) NAS
14 3 (0.47%) Broadband
15 2 (0.31%) Ethernet
Database & Business Intelligence
1 96 (15.09%) SQL Server
2 29 (4.56%) MySQL
3 27 (4.25%) DB2
4 24 (3.77%) Oracle Discoverer
5 19 (2.99%) Relational Database
6 18 (2.83%) Crystal Reports
7 14 (2.20%) SQL Server 2008
7 14 (2.20%) Oracle Database
8 12 (1.89%) RDBMS
9 9 (1.42%) SQL Server Reporting Services
9 9 (1.42%) SQL Server Integration Services
10 8 (1.26%) SQL Server 2005
10 8 (1.26%) Oracle Reports
11 6 (0.94%) Oracle Database 10g
11 6 (0.94%) PostgreSQL
11 6 (0.94%) Oracle Database 11g
12 4 (0.63%) SAP BI
12 4 (0.63%) Oracle OLAP
12 4 (0.63%) OLAP
13 2 (0.31%) SAP BW
Development Applications
1 16 (2.52%) Git (software)
2 13 (2.04%) VisualVM
3 3 (0.47%) Visual Studio
4 2 (0.31%) Toad
4 2 (0.31%) JIRA
5 1 (0.16%) Talend Open Studio
5 1 (0.16%) PowerBuilder
5 1 (0.16%) Oracle Forms
General
1 121 (19.03%) Finance
2 52 (8.18%) Retail
3 33 (5.19%) Manufacturing
4 18 (2.83%) Legal
5 13 (2.04%) Telecoms
6 11 (1.73%) Back Office
7 7 (1.10%) Law
7 7 (1.10%) Billing
8 5 (0.79%) Banking
8 5 (0.79%) Front Office
9 4 (0.63%) Marketing
10 3 (0.47%) Local Government
11 2 (0.31%) Advertising
12 1 (0.16%) Military
12 1 (0.16%) General Ledger
12 1 (0.16%) German Language
12 1 (0.16%) Pharmaceutical
12 1 (0.16%) Electronics
Libraries, Frameworks & Software Standards
1 50 (7.86%) J2EE
1 50 (7.86%) Middleware
2 46 (7.23%) .NET
3 26 (4.09%) JDBC
4 25 (3.93%) HTML
5 18 (2.83%) XML
6 13 (2.04%) ASP.NET
6 13 (2.04%) COM+
7 11 (1.73%) SOAP
8 9 (1.42%) Web Services
9 7 (1.10%) CSS
10 5 (0.79%) DHTML
10 5 (0.79%) DOM
11 4 (0.63%) Oracle Fusion
12 2 (0.31%) XSLT
12 2 (0.31%) WSDL
12 2 (0.31%) JSP
13 1 (0.16%) Classic ASP
13 1 (0.16%) COM
13 1 (0.16%) .NET Framework
Miscellaneous
1 77 (12.11%) Analytical Skills
2 25 (3.93%) Enterprise Software
3 24 (3.77%) Blackberry
4 17 (2.67%) AS400
4 17 (2.67%) Computer Science
5 16 (2.52%) Wiki
6 14 (2.20%) Mathematics
7 13 (2.04%) DataPower
8 12 (1.89%) SecurID
9 8 (1.26%) Clustering
10 7 (1.10%) iSeries
11 6 (0.94%) Handset
11 6 (0.94%) Client/Server
11 6 (0.94%) EFT
12 5 (0.79%) iPhone
12 5 (0.79%) iPad
13 4 (0.63%) Thin Client
13 4 (0.63%) Fat Client
14 3 (0.47%) EPoS
15 2 (0.31%) Chip and PIN
Operating Systems
1 260 (40.88%) Windows
2 108 (16.98%) Linux
3 97 (15.25%) UNIX
4 83 (13.05%) Windows Server 2008
5 67 (10.53%) Windows 7
6 66 (10.38%) Windows XP
7 64 (10.06%) Windows Server 2003
8 60 (9.43%) Solaris
9 26 (4.09%) AIX
9 26 (4.09%) Red Hat Enterprise Linux
10 22 (3.46%) Windows 8
10 22 (3.46%) Windows Server 2012
11 18 (2.83%) Android
11 18 (2.83%) VMS
12 17 (2.67%) Windows Vista
13 13 (2.04%) Windows Phone 8
13 13 (2.04%) Windows Phone
14 3 (0.47%) Windows 2000
15 2 (0.31%) Mac OS X
15 2 (0.31%) Apple iOS
Processes & Methodologies
1 137 (21.54%) ITIL
2 63 (9.91%) E-Commerce
3 41 (6.45%) Configuration Management
4 38 (5.97%) Incident Management
5 32 (5.03%) Problem Management
5 32 (5.03%) Service Management
6 25 (3.93%) Agile Software Development
6 25 (3.93%) Change Control
7 23 (3.62%) Project Management
8 22 (3.46%) SOA
8 22 (3.46%) CRM
9 21 (3.30%) Service Delivery
10 19 (2.99%) ERP
11 18 (2.83%) Performance Tuning
12 17 (2.67%) OO
12 17 (2.67%) Business Intelligence
12 17 (2.67%) Document Management
13 16 (2.52%) Stakeholder Management
13 16 (2.52%) OOD
13 16 (2.52%) Analytics
Programming Languages
1 213 (33.49%) SQL
2 103 (16.19%) Java
3 25 (3.93%) Bash Shell
4 24 (3.77%) JavaScript
5 21 (3.30%) PL/SQL
5 21 (3.30%) Shell Script
6 19 (2.99%) Perl
7 16 (2.52%) PHP
7 16 (2.52%) C#
7 16 (2.52%) T-SQL
8 14 (2.20%) C
9 10 (1.57%) VB
10 6 (0.94%) PowerShell
11 3 (0.47%) Python
11 3 (0.47%) VBScript
11 3 (0.47%) VB6
11 3 (0.47%) C++
12 2 (0.31%) ABAP
13 1 (0.16%) VBA
13 1 (0.16%) VB.NET
Qualifications
1 65 (10.22%) Degree
2 29 (4.56%) Microsoft Certification
3 20 (3.14%) MCSE
4 13 (2.04%) Cisco Certification
5 12 (1.89%) ITIL Certification
6 7 (1.10%) MCP
6 7 (1.10%) CCNP
6 7 (1.10%) CCNA
7 5 (0.79%) Six Sigma Green Belt
8 4 (0.63%) MCITP
9 3 (0.47%) A+ Certification
9 3 (0.47%) ITIL Foundation Certificate
9 3 (0.47%) PRINCE2 Practitioner
9 3 (0.47%) Security Cleared
10 2 (0.31%) SC Cleared
10 2 (0.31%) VMware Certified Professional (VCP)
10 2 (0.31%) MCSA
10 2 (0.31%) SAP Certification
10 2 (0.31%) PRINCE2 Certification
11 1 (0.16%) CIPD
Quality Assurance & Compliance
1 49 (7.70%) SLA
2 24 (3.77%) QA
3 2 (0.31%) HL7
3 2 (0.31%) ISO 9001
System Software
1 127 (19.97%) Active Directory
2 35 (5.50%) VMware Infrastructure
3 15 (2.36%) XenApp
3 15 (2.36%) vSphere
3 15 (2.36%) Citrix Presentation Server
4 12 (1.89%) Terminal Services
5 8 (1.26%) Terminal Server
6 6 (0.94%) VMware Workstation
7 5 (0.79%) Hyper-V
8 4 (0.63%) Samba
9 2 (0.31%) Firmware
9 2 (0.31%) VMware ESXi
10 1 (0.16%) XenServer
Systems Management
1 17 (2.67%) Nagios
2 15 (2.36%) Backup Exec
2 15 (2.36%) Tivoli Storage Manager
3 13 (2.04%) Opsview
4 12 (1.89%) McAfee ePO
5 7 (1.10%) SCCM
6 5 (0.79%) Tivoli
7 3 (0.47%) HP SIM
7 3 (0.47%) Dollar Universe
8 2 (0.31%) Puppet
8 2 (0.31%) SCOM
8 2 (0.31%) WSUS
9 1 (0.16%) CiscoWorks
9 1 (0.16%) ZENworks
9 1 (0.16%) Norton AntiVirus
Vendors
1 159 (25.00%) Microsoft
2 140 (22.01%) Oracle
3 72 (11.32%) Citrix
4 64 (10.06%) VMware
5 58 (9.12%) IBM
6 35 (5.50%) Cisco
7 24 (3.77%) SAP
8 20 (3.14%) Lotus
9 18 (2.83%) Splunk
10 17 (2.67%) webMethods
11 16 (2.52%) McAfee
11 16 (2.52%) Sun
12 15 (2.36%) Symantec
13 13 (2.04%) Red Hat
13 13 (2.04%) Software AG
13 13 (2.04%) NetApp
14 12 (1.89%) Clearswift
15 11 (1.73%) Google
16 9 (1.42%) HP
17 8 (1.26%) CheckPoint
Luton, Bedfordshire
Crimson Ltd
Salary: £29000 - £31000 per annum
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £25,000 per annum
Posted: Yesterday
Essex
OCS Resourcing
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Deerfoot IT Resources Ltd
Salary: £30000 - £34000 per annum
Posted: Yesterday
Colchester, Essex
Eutopia Solutions Ltd
Salary: £40000.00 - £55000.00 per annum + generous benefits
Posted: Yesterday
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: Yesterday
Peterborough, Cambridgeshire
Yorkshire Building Society
Salary: Dependent on Experience
Posted: Yesterday
Cambridge, Cambridgeshire
Greywood Associates Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 2 days ago
Luton, Bedfordshire
CSC
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £47500 per annum + bonus, pension etc
Posted: 2 days ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £35000 - £50000 per annum + generous benefits
Posted: 3 days ago
Luton, Bedfordshire
Connectus
Salary: £30000 - £50000 per annum
Posted: 3 days ago
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: 3 days ago
Dunstable, Bedfordshire
Experis Ltd
Salary: £45000 - £50000 per annum + benefits
Posted: 3 days ago
Trowse, Norfolk
SmartSourcing plc
Posted: 3 days ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £60,000 per annum + Benefits + Bonus
Posted: 4 days ago
Hertfordshire
Sanderson
Salary: £28 - £31 per annum + Excellent Benefits
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Sanderson
Posted: 4 days ago
Watford, Hertfordshire
Acuro (MaxAd Ltd)
Salary: £22000.00 - £25000.00 per annum
Posted: 4 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £25000 - £33000 per annum + benefits
Posted: 6 days ago