The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 65 73 61
Rank change year-on-year
+8 -12
Permanent jobs requiring a Support Analyst 281 253 380
As % of all permanent IT jobs located in the East of England 3.61% 3.54% 4.25%
As % of the Job Titles category 3.76% 3.72% 4.39%
Number of salaries quoted 238 229 330
Average salary £29,500 £28,500 £28,500
Average salary % change year-on-year
+3.50% -
90% offered a salary of more than £20,950 £18,750 £20,000
10% offered a salary of more than £50,000 £43,750 £45,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7480 6805 8653
As % of all permanent IT jobs located in the East of England 96.12% 95.11% 96.69%
Number of salaries quoted 6150 5834 7354
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 29 August 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 92 £32,500 +8.33% 8
Essex +38 72 £30,000 -14.28% 7
Bedfordshire -7 46 £37,500 +35.89% 8
Cambridgeshire -9 44 £25,000 +11.11% 6
Suffolk -13 16 £26,500 -0.93% 1
Norfolk +12 11 £25,000 +11.11%
East Anglia - 2 £27,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 29 August 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 269 (45.06%) Windows
2 206 (34.51%) SQL
3 176 (29.48%) Microsoft
4 140 (23.45%) Active Directory
5 138 (23.12%) Oracle
6 137 (22.95%) Finance
7 122 (20.44%) MS Office
8 115 (19.26%) ITIL
9 96 (16.08%) Windows Server 2008
10 93 (15.58%) Java
11 92 (15.41%) MS Excel
12 86 (14.41%) VMware
13 85 (14.24%) Linux
14 82 (13.74%) SQL Server
15 81 (13.57%) Citrix
16 78 (13.07%) Windows Server 2003
17 73 (12.23%) Tomcat
18 71 (11.89%) UNIX
18 71 (11.89%) IIS
19 64 (10.72%) Windows XP
20 59 (9.88%) E-Commerce
20 59 (9.88%) IBM
21 58 (9.72%) Middleware
21 58 (9.72%) Windows 7
22 55 (9.21%) Retail
23 54 (9.05%) TCP/IP
24 53 (8.88%) Degree
25 52 (8.71%) MS Exchange
26 50 (8.38%) J2EE
26 50 (8.38%) Solaris

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 29 August 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (12.23%) Tomcat
2 71 (11.89%) IIS
3 52 (8.71%) MS Exchange
4 32 (5.36%) IBM HTTP Server
4 32 (5.36%) WebSphere Application Server
4 32 (5.36%) MQSeries
4 32 (5.36%) WebSphere
5 28 (4.69%) Apache
6 25 (4.19%) Blackberry Enterprise Server
7 23 (3.85%) Lotus Domino
7 23 (3.85%) SharePoint
8 19 (3.18%) WebLogic
9 18 (3.02%) Exchange Server 2010
10 15 (2.51%) Exchange Server 2007
11 11 (1.84%) IBM Notes
12 5 (0.84%) Exchange Server 2003
12 5 (0.84%) Exchange Server 2013
13 4 (0.67%) CMS
14 3 (0.50%) WorkSite
15 2 (0.34%) FormScape
Applications
1 122 (20.44%) MS Office
2 92 (15.41%) MS Excel
3 14 (2.35%) MS PowerPoint
4 4 (0.67%) InfoPath
5 3 (0.50%) Spreadsheet
6 2 (0.34%) MS Visio
7 1 (0.17%) S-PLUS
Business Applications
1 18 (3.02%) Oracle EBS
2 16 (2.68%) Oracle Financials
2 16 (2.68%) Oracle EBS R12
3 13 (2.18%) Oracle 11i
4 9 (1.51%) Oracle Financial Analyzer
4 9 (1.51%) Oracle iProcurement
5 8 (1.34%) Magento
5 8 (1.34%) Oracle iRecruitment
5 8 (1.34%) Oracle CRM
6 7 (1.17%) SunGard APT
6 7 (1.17%) FastVal
7 6 (1.01%) AWD
8 5 (0.84%) SAP FI/CO
8 5 (0.84%) SAP CO
8 5 (0.84%) SAP FI
9 4 (0.67%) Google Analytics
9 4 (0.67%) Oracle General Ledger
9 4 (0.67%) SAP Business One
10 2 (0.34%) Oracle Assets
10 2 (0.34%) Oracle Internet Expenses
Cloud Services
1 8 (1.34%) Office 365
2 2 (0.34%) Amazon AWS
3 1 (0.17%) SaaS
Communications & Networking
1 54 (9.05%) TCP/IP
2 44 (7.37%) Firewall
3 43 (7.20%) DNS
4 41 (6.87%) DHCP
5 37 (6.20%) FTP
6 35 (5.86%) LAN
7 32 (5.36%) HTTP
8 30 (5.03%) VPN
9 28 (4.69%) WAN
10 23 (3.85%) SAN
11 19 (3.18%) Wi-Fi
12 12 (2.01%) LDAP
13 11 (1.84%) VoIP
14 8 (1.34%) Internet
15 7 (1.17%) Wireless
16 5 (0.84%) SSH
17 4 (0.67%) iSCSI
18 3 (0.50%) NAS
19 2 (0.34%) Unified Communications
19 2 (0.34%) Broadband
Database & Business Intelligence
1 82 (13.74%) SQL Server
2 33 (5.53%) DB2
3 18 (3.02%) Crystal Reports
4 16 (2.68%) Relational Database
5 15 (2.51%) Oracle Discoverer
6 10 (1.68%) Oracle Database
6 10 (1.68%) MySQL
7 9 (1.51%) Oracle Reports
8 8 (1.34%) SQL Server 2008
9 7 (1.17%) NoSQL
9 7 (1.17%) RDBMS
9 7 (1.17%) SQL Server Reporting Services
10 4 (0.67%) SQL Server Integration Services
10 4 (0.67%) Oracle OLAP
10 4 (0.67%) OLAP
11 3 (0.50%) SAP BI
11 3 (0.50%) SQL Server 2005
12 2 (0.34%) Oracle Database 10g
12 2 (0.34%) Oracle Database 11g
13 1 (0.17%) SAP BW
Development Applications
1 12 (2.01%) VisualVM
2 9 (1.51%) Git (software)
3 7 (1.17%) Visual Studio
4 6 (1.01%) Toad
4 6 (1.01%) ClearQuest
4 6 (1.01%) JIRA
5 4 (0.67%) Team Foundation Server
6 2 (0.34%) Subversion
6 2 (0.34%) VSS/SourceSafe
7 1 (0.17%) Oracle Forms
7 1 (0.17%) PowerBuilder
7 1 (0.17%) Talend Open Studio
General
1 137 (22.95%) Finance
2 55 (9.21%) Retail
3 39 (6.53%) Manufacturing
4 15 (2.51%) Legal
5 14 (2.35%) Telecoms
5 14 (2.35%) Back Office
6 11 (1.84%) Marketing
7 6 (1.01%) Dutch Language
8 5 (0.84%) Law
9 4 (0.67%) Front Office
9 4 (0.67%) Billing
10 3 (0.50%) Multimedia
10 3 (0.50%) Banking
11 2 (0.34%) Military
11 2 (0.34%) Electronics
12 1 (0.17%) Pharmaceutical
12 1 (0.17%) Advertising
12 1 (0.17%) General Ledger
12 1 (0.17%) Local Government
Libraries, Frameworks & Software Standards
1 58 (9.72%) Middleware
2 50 (8.38%) J2EE
3 46 (7.71%) .NET
4 32 (5.36%) JDBC
5 23 (3.85%) HTML
6 17 (2.85%) ASP.NET
6 17 (2.85%) XML
7 13 (2.18%) Web Services
8 12 (2.01%) COM+
9 9 (1.51%) CSS
10 6 (1.01%) SOAP
10 6 (1.01%) XSLT
11 4 (0.67%) .NET Framework
11 4 (0.67%) WSDL
12 2 (0.34%) ADSI
12 2 (0.34%) Application Packaging
12 2 (0.34%) Silverlight
12 2 (0.34%) jQuery
12 2 (0.34%) Oracle Fusion
12 2 (0.34%) HTML5
Miscellaneous
1 29 (4.86%) Blackberry
2 22 (3.69%) AS400
3 21 (3.52%) Enterprise Software
4 17 (2.85%) SecurID
5 12 (2.01%) Mathematics
5 12 (2.01%) Wiki
5 12 (2.01%) DataPower
6 10 (1.68%) Computer Science
7 9 (1.51%) Clustering
8 7 (1.17%) Grid Computing
9 6 (1.01%) Handset
9 6 (1.01%) Management Information System
9 6 (1.01%) Client/Server
9 6 (1.01%) iSeries
9 6 (1.01%) Kindle
10 5 (0.84%) iPhone
10 5 (0.84%) iPad
11 4 (0.67%) Hedge funds
11 4 (0.67%) Fat Client
11 4 (0.67%) Thin Client
Operating Systems
1 269 (45.06%) Windows
2 96 (16.08%) Windows Server 2008
3 85 (14.24%) Linux
4 78 (13.07%) Windows Server 2003
5 71 (11.89%) UNIX
6 64 (10.72%) Windows XP
7 58 (9.72%) Windows 7
8 50 (8.38%) Solaris
9 32 (5.36%) AIX
10 23 (3.85%) VMS
10 23 (3.85%) Android
11 18 (3.02%) Windows 8
11 18 (3.02%) Windows Phone 8
11 18 (3.02%) Windows Phone
12 17 (2.85%) Windows Server 2012
12 17 (2.85%) Red Hat Enterprise Linux
13 14 (2.35%) Windows Vista
14 9 (1.51%) Apple iOS
15 6 (1.01%) Windows 2000
16 3 (0.50%) Mac OS X
Processes & Methodologies
1 115 (19.26%) ITIL
2 59 (9.88%) E-Commerce
3 40 (6.70%) Configuration Management
4 31 (5.19%) Service Management
4 31 (5.19%) Problem Management
5 30 (5.03%) Incident Management
6 26 (4.36%) Service Delivery
7 24 (4.02%) Change Control
8 23 (3.85%) CRM
9 19 (3.18%) Risk Management
10 17 (2.85%) OO
10 17 (2.85%) ERP
10 17 (2.85%) Capacity Management
11 14 (2.35%) Performance Management
11 14 (2.35%) Business Intelligence
12 11 (1.84%) Workflow
12 11 (1.84%) Agile Software Development
12 11 (1.84%) Time Management
13 10 (1.68%) User Acceptance Testing
13 10 (1.68%) Project Management
Programming Languages
1 206 (34.51%) SQL
2 93 (15.58%) Java
3 27 (4.52%) Bash Shell
4 26 (4.36%) Perl
5 20 (3.35%) PHP
6 17 (2.85%) C#
6 17 (2.85%) T-SQL
7 16 (2.68%) JavaScript
8 15 (2.51%) Shell Script
9 14 (2.35%) Python
9 14 (2.35%) C
10 13 (2.18%) VB
11 12 (2.01%) PL/SQL
12 7 (1.17%) VBScript
13 5 (0.84%) PowerShell
14 4 (0.67%) VB6
14 4 (0.67%) C++
15 2 (0.34%) COBOL
15 2 (0.34%) XQuery
16 1 (0.17%) AWK
Qualifications
1 53 (8.88%) Degree
2 38 (6.37%) Microsoft Certification
3 31 (5.19%) MCSE
4 16 (2.68%) MCP
5 11 (1.84%) Cisco Certification
6 9 (1.51%) ITIL Certification
7 7 (1.17%) MCITP
8 6 (1.01%) CCNA
9 4 (0.67%) CCNP
10 3 (0.50%) MCSA
10 3 (0.50%) Oracle Certification
11 2 (0.34%) A+ Certification
12 1 (0.17%) CIPD
12 1 (0.17%) PRINCE2 Certification
12 1 (0.17%) ACCA
12 1 (0.17%) MOS
12 1 (0.17%) VMware Certified Professional (VCP)
12 1 (0.17%) Security Cleared
12 1 (0.17%) AAT
12 1 (0.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 41 (6.87%) SLA
2 12 (2.01%) QA
3 8 (1.34%) ISO 9001
4 1 (0.17%) HL7
System Software
1 140 (23.45%) Active Directory
2 47 (7.87%) VMware Infrastructure
3 23 (3.85%) Citrix Presentation Server
3 23 (3.85%) vSphere
4 15 (2.51%) XenApp
5 11 (1.84%) Terminal Services
6 6 (1.01%) VMware Workstation
7 5 (0.84%) Hyper-V
8 4 (0.67%) Terminal Server
9 1 (0.17%) VMware ESX
9 1 (0.17%) VMware ESXi
Systems Management
1 19 (3.18%) Backup Exec
2 18 (3.02%) Tivoli Storage Manager
3 17 (2.85%) McAfee ePO
4 15 (2.51%) Nagios
5 12 (2.01%) Tivoli
5 12 (2.01%) Opsview
6 8 (1.34%) Puppet
7 7 (1.17%) Opscode Chef
8 6 (1.01%) HP SIM
9 5 (0.84%) SCCM
10 3 (0.50%) CiscoWorks
11 2 (0.34%) SCOM
11 2 (0.34%) WSUS
11 2 (0.34%) Symantec Endpoint Protection
12 1 (0.17%) Norton AntiVirus
Vendors
1 176 (29.48%) Microsoft
2 138 (23.12%) Oracle
3 86 (14.41%) VMware
4 81 (13.57%) Citrix
5 59 (9.88%) IBM
6 30 (5.03%) JBoss
7 29 (4.86%) Cisco
8 28 (4.69%) Lotus
9 24 (4.02%) McAfee
10 22 (3.69%) SAP
11 21 (3.52%) Symantec
12 20 (3.35%) Splunk
13 17 (2.85%) Clearswift
14 14 (2.35%) webMethods
15 13 (2.18%) NetApp
16 12 (2.01%) Business Objects
17 10 (1.68%) HP
18 9 (1.51%) Sun
19 8 (1.34%) Software AG
19 8 (1.34%) JD Edwards
Peterborough, Cambridgeshire
Virgin Media
Salary: £19k-£32K - dependent on experience/qualifications + amazing benefits
Posted: 2 hours ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £30000 - £50000 per annum + generous benfits
Posted: 2 hours ago
Hertfordshire
Circle Recruitment
Salary: £23000 - £30000 per annum
Posted: 6 hours ago
Bedford
Capita - ITIN
Salary: £18000.00 - £21000.00 per annum
Posted: 8 hours ago
Hertford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: Yesterday
Colchester
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: Yesterday
Welwyn, Hertfordshire
4it Recruitment Ltd
Salary: From £35,000 to £42,000 per annum
Posted: Yesterday
St. Albans, Hertfordshire
Hurren and Hope
Salary: From £28,000 to £30,000 per annum + Benfits
Posted: 2 days ago
Colchester, Essex
Hurren and Hope
Salary: From £24,000 to £27,000 per annum + Benefits, Training and an internal
Posted: 2 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 2 days ago
Colchester, Essex
Oliver James Associates
Salary: £40000 - £45000 per annum + Bonus + Benefits package
Posted: 2 days ago
Bedford, Bedfordshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £30,000 per annum
Posted: 2 days ago
Bedford, Bedfordshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £25,000 per annum
Posted: 2 days ago
Luton, Bedfordshire
Coal IT Services
Salary: From £23,000 to £26,000 per annum + benefits + £3,500 shift allowance
Posted: 3 days ago
Luton
Volt
Salary: £45000 - £50000 per annum
Posted: 3 days ago
Ipswich, Suffolk
Ashdown IT
Salary: £30000 - £35000 per annum + benefits
Posted: 3 days ago
Luton, Bedfordshire
Connectus
Salary: £30000 - £50000 per annum
Posted: 3 days ago
Watford, Hertfordshire
CV Screen Ltd
Salary: £25k - 28k per year + benefits
Posted: 3 days ago
Peterborough, Cambridgeshire
Directions On-line Ltd
Salary: From £26,000 to £30,000 per annum pension healthcare training and many
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 5 days ago