The statistics below represent IT jobs advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 73 60 52
Rank change year-on-year
-13 -8
Permanent jobs requiring a Support Analyst 214 296 369
As % of all permanent IT jobs located in the East of England 3.37% 4.13% 4.59%
As % of the Job Titles category 3.49% 4.26% 4.76%
Number of salaries quoted 182 250 311
Median salary £28,500 £30,000 £32,000
Median salary % change year-on-year
-5.00% -6.25%
90% offered a salary of more than £20,100 £22,000 £21,350
10% offered a salary of more than £40,000 £47,500 £50,000
UK excluding London median salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6138 6942 7744
As % of all permanent IT jobs located in the East of England 96.66% 96.86% 96.29%
Number of salaries quoted 5023 5774 6347
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £26,800 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 10 December 2016.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 83 £28,000 -6.66% 8
Essex -11 47 £36,000 +12.50% 2
Cambridgeshire -5 31 £25,500 -16.39% 1
Bedfordshire -14 24 £35,000 - 5
Suffolk -5 17 £24,000 +2.12% 1
Norfolk -21 12 £36,000 +51.57%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 10 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 166 (37.90%) SQL
2 144 (32.88%) Windows
3 132 (30.14%) Microsoft
4 121 (27.63%) Finance
5 103 (23.52%) ITIL
6 83 (18.95%) SQL Server
7 78 (17.81%) Windows Server
8 71 (16.21%) Active Directory
9 67 (15.30%) MS Excel
10 65 (14.84%) MS Office
11 64 (14.61%) SLA
12 54 (12.33%) SAP
12 54 (12.33%) Change Management
13 52 (11.87%) .NET
14 48 (10.96%) Oracle
15 44 (10.05%) Degree
16 41 (9.36%) Incident Management
17 39 (8.90%) Business Intelligence
18 38 (8.68%) VMware
19 37 (8.45%) Linux
20 35 (7.99%) VMware Infrastructure
21 33 (7.53%) Windows Server 2008
21 33 (7.53%) Analytical Skills
22 32 (7.31%) Windows 7
22 32 (7.31%) C#
23 29 (6.62%) TCP/IP
24 27 (6.16%) SharePoint
24 27 (6.16%) Problem Management
25 25 (5.71%) SAP FI
25 25 (5.71%) Project Management

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (6.16%) SharePoint
2 20 (4.57%) IIS
3 16 (3.65%) MS Exchange
4 12 (2.74%) WebSphere
5 11 (2.51%) WebSphere Application Server
6 8 (1.83%) Tomcat
7 7 (1.60%) Apache
8 6 (1.37%) JBoss
8 6 (1.37%) MS Project Server
9 5 (1.14%) SugarCRM
9 5 (1.14%) WebLogic
10 4 (0.91%) Gentran
10 4 (0.91%) GlassFish
11 3 (0.68%) CMS
11 3 (0.68%) Exchange Server 2010
11 3 (0.68%) Oracle Workflow
12 2 (0.46%) Elasticsearch
12 2 (0.46%) Exchange Server 2007
12 2 (0.46%) Exchange Server 2013
12 2 (0.46%) Oracle Self-Service HR
Applications
1 67 (15.30%) MS Excel
2 65 (14.84%) MS Office
3 10 (2.28%) MS Project
4 7 (1.60%) MS PowerPoint
5 1 (0.23%) HipChat
5 1 (0.23%) Mozilla Thunderbird
5 1 (0.23%) MS Visio
Business Applications
1 25 (5.71%) SAP CO
1 25 (5.71%) SAP FI
1 25 (5.71%) SAP FI/CO
2 5 (1.14%) CODA-Financials
2 5 (1.14%) Dynamics CRM
2 5 (1.14%) Oracle Cash Management
2 5 (1.14%) Oracle Procure-to-Pay
2 5 (1.14%) Sage CRM
3 4 (0.91%) Cognos Business Intelligence
3 4 (0.91%) Oracle EBS
3 4 (0.91%) Oracle Financials
3 4 (0.91%) Postilion
3 4 (0.91%) SAP Oil and Gas
4 3 (0.68%) Oracle Applications
4 3 (0.68%) Oracle EBS R12
4 3 (0.68%) Oracle General Ledger
4 3 (0.68%) Oracle iRecruitment
4 3 (0.68%) Unit4 Business World
5 2 (0.46%) Magento
5 2 (0.46%) Oracle Assets
Cloud Services
1 20 (4.57%) Office 365
2 2 (0.46%) Amazon AWS
2 2 (0.46%) SaaS
3 1 (0.23%) Microsoft Azure
Communications & Networking
1 29 (6.62%) TCP/IP
2 22 (5.02%) Firewall
3 19 (4.34%) Internet
4 18 (4.11%) DNS
5 15 (3.42%) VPN
6 13 (2.97%) DHCP
7 12 (2.74%) WAN
8 11 (2.51%) LAN
9 8 (1.83%) Remote Desktop
10 5 (1.14%) HTTP
10 5 (1.14%) OpenLDAP
10 5 (1.14%) Wi-Fi
11 4 (0.91%) ATM
11 4 (0.91%) LDAP
11 4 (0.91%) PBX
12 3 (0.68%) SAN
12 3 (0.68%) SSH
12 3 (0.68%) VoIP
13 2 (0.46%) FTP
13 2 (0.46%) Unified Communications
Database & Business Intelligence
1 83 (18.95%) SQL Server
2 23 (5.25%) SQL Server 2005
3 21 (4.79%) SQL Server 2008
4 19 (4.34%) Crystal Reports
5 16 (3.65%) Data Warehouse
5 16 (3.65%) SQL Server Integration Services
6 15 (3.42%) DTS
7 14 (3.20%) BusinessObjects
8 13 (2.97%) Oracle Database
9 10 (2.28%) ProClarity
10 9 (2.05%) DB2
11 7 (1.60%) MS Access
11 7 (1.60%) Oracle Database 10g
12 6 (1.37%) MySQL
12 6 (1.37%) SQL Server Reporting Services
13 5 (1.14%) SQL Server 2000
14 4 (0.91%) Relational Database
14 4 (0.91%) SQL Server Analysis Services
15 3 (0.68%) Cognos Report Studio
15 3 (0.68%) Oracle Database 11g
Development Applications
1 9 (2.05%) Visual Studio
2 7 (1.60%) Team Foundation Server
3 2 (0.46%) PowerBuilder
3 2 (0.46%) VisualVM
4 1 (0.23%) Ant
4 1 (0.23%) Git (software)
4 1 (0.23%) Jenkins
4 1 (0.23%) JIRA
4 1 (0.23%) JIRA Agile
4 1 (0.23%) JUnit
4 1 (0.23%) Liquibase
4 1 (0.23%) Maven
4 1 (0.23%) Oracle Forms
4 1 (0.23%) Selenium
4 1 (0.23%) SonarQube
4 1 (0.23%) Sonatype Nexus
General
1 121 (27.63%) Finance
2 17 (3.88%) Back Office
3 13 (2.97%) Telecoms
4 11 (2.51%) Banking
5 10 (2.28%) Billing
5 10 (2.28%) Marketing
5 10 (2.28%) Retail
6 9 (2.05%) Manufacturing
7 5 (1.14%) General Ledger
7 5 (1.14%) Pharmaceutical
8 4 (0.91%) Electronics
8 4 (0.91%) Publishing
9 1 (0.23%) Financial Institution
9 1 (0.23%) Italian Language
9 1 (0.23%) Spanish Language
Libraries, Frameworks & Software Standards
1 52 (11.87%) .NET
2 17 (3.88%) HTML
3 16 (3.65%) XML
4 13 (2.97%) CSS
5 12 (2.74%) XSLT
6 11 (2.51%) Web Services
7 10 (2.28%) ASP.NET
7 10 (2.28%) SAP Basis
8 9 (2.05%) WebSphere MQ
9 7 (1.60%) Middleware
10 5 (1.14%) Oracle Fusion
10 5 (1.14%) SOAP
11 4 (0.91%) EDI
11 4 (0.91%) Hibernate
11 4 (0.91%) Java EE
11 4 (0.91%) JSF
11 4 (0.91%) JSP
11 4 (0.91%) Spring
11 4 (0.91%) Struts
11 4 (0.91%) XSL
Miscellaneous
1 33 (7.53%) Analytical Skills
2 17 (3.88%) Data Centre
3 12 (2.74%) Management Information System
4 9 (2.05%) iSeries
5 8 (1.83%) Fat Client
5 8 (1.83%) Thin Client
6 7 (1.60%) Driving Licence
6 7 (1.60%) Handset
7 6 (1.37%) DataPower
7 6 (1.37%) Mathematics
8 5 (1.14%) Computer Science
8 5 (1.14%) Data Protection Act
8 5 (1.14%) FMCG
9 4 (0.91%) EFT
9 4 (0.91%) Enterprise Software
9 4 (0.91%) Foreign Exchange (FX)
9 4 (0.91%) Mobile App
9 4 (0.91%) Wiki
10 3 (0.68%) Client/Server
10 3 (0.68%) Replication
Operating Systems
1 144 (32.88%) Windows
2 78 (17.81%) Windows Server
3 37 (8.45%) Linux
4 33 (7.53%) Windows Server 2008
5 32 (7.31%) Windows 7
6 25 (5.71%) Windows Server 2012
7 23 (5.25%) Unix
8 14 (3.20%) Windows 8
9 13 (2.97%) Red Hat Enterprise Linux
10 11 (2.51%) Windows Server 2003
11 9 (2.05%) zOS
12 8 (1.83%) Windows 10
12 8 (1.83%) Windows Vista
13 7 (1.60%) Apple iOS
14 5 (1.14%) Windows XP
15 4 (0.91%) Solaris
16 2 (0.46%) Mac OS X
17 1 (0.23%) VMS
Processes & Methodologies
1 103 (23.52%) ITIL
2 54 (12.33%) Change Management
3 41 (9.36%) Incident Management
4 39 (8.90%) Business Intelligence
5 27 (6.16%) Problem Management
6 25 (5.71%) Project Management
7 19 (4.34%) Data Protection
7 19 (4.34%) E-Commerce
7 19 (4.34%) Root Cause Analysis
8 17 (3.88%) Service Management
9 16 (3.65%) Configuration Management
10 15 (3.42%) CRM
11 14 (3.20%) Document Management
12 13 (2.97%) Information Security
12 13 (2.97%) User Acceptance Testing
13 12 (2.74%) Agile Software Development
13 12 (2.74%) ERP
13 12 (2.74%) Service Delivery
13 12 (2.74%) Workflow
14 11 (2.51%) High Availability
Programming Languages
1 166 (37.90%) SQL
2 32 (7.31%) C#
3 22 (5.02%) Java
4 19 (4.34%) T-SQL
5 17 (3.88%) PL/SQL
6 15 (3.42%) PowerShell
6 15 (3.42%) VB
7 12 (2.74%) JavaScript
8 10 (2.28%) VB.NET
9 8 (1.83%) ABAP
10 7 (1.60%) C
11 6 (1.37%) Shell Script
11 6 (1.37%) VBA
12 5 (1.14%) Python
13 3 (0.68%) Bash Shell
13 3 (0.68%) VBScript
14 2 (0.46%) Perl
14 2 (0.46%) PHP
15 1 (0.23%) COBOL
15 1 (0.23%) RPG
Qualifications
1 44 (10.05%) Degree
2 18 (4.11%) CCA
3 14 (3.20%) Microsoft Certification
4 11 (2.51%) MCP
5 8 (1.83%) MCSE
6 7 (1.60%) MCSA
7 6 (1.37%) Security Cleared
8 5 (1.14%) PRINCE2 Certification
9 4 (0.91%) CISM
9 4 (0.91%) CISSP
9 4 (0.91%) ITIL Certification
9 4 (0.91%) MCITP
9 4 (0.91%) SSCP
9 4 (0.91%) VMware Certified Professional (VCP)
10 3 (0.68%) CEH
10 3 (0.68%) CISA
10 3 (0.68%) Cisco Certification
10 3 (0.68%) CSSLP
10 3 (0.68%) GIAC
10 3 (0.68%) Security+ Certification
Quality Assurance & Compliance
1 64 (14.61%) SLA
2 7 (1.60%) ISO/IEC 27001
3 4 (0.91%) PCI DSS
3 4 (0.91%) QA
4 2 (0.46%) COBIT
4 2 (0.46%) ISO 9001
System Software
1 71 (16.21%) Active Directory
2 35 (7.99%) VMware Infrastructure
3 13 (2.97%) Hyper-V
4 12 (2.74%) Terminal Services
5 10 (2.28%) VMware ESXi
6 7 (1.60%) vSphere
7 6 (1.37%) VMware Workstation
8 4 (0.91%) Oracle RAC
9 1 (0.23%) Docker
9 1 (0.23%) Postfix
9 1 (0.23%) Squid
9 1 (0.23%) vCloud
9 1 (0.23%) XenApp
Systems Management
1 17 (3.88%) SCCM
2 6 (1.37%) Nagios
2 6 (1.37%) Opsview
2 6 (1.37%) SCOM
3 3 (0.68%) Control-M
3 3 (0.68%) McAfee ePO
3 3 (0.68%) WSUS
3 3 (0.68%) ZENworks
4 2 (0.46%) Kibana
4 2 (0.46%) Tivoli Endpoint Manager
5 1 (0.23%) Ansible
5 1 (0.23%) Kubernetes
5 1 (0.23%) logstash
5 1 (0.23%) Opscode Chef
5 1 (0.23%) PaperCut
5 1 (0.23%) SCDPM
5 1 (0.23%) SCSM
5 1 (0.23%) Simpana
5 1 (0.23%) Terraform
5 1 (0.23%) ThinApp
Vendors
1 132 (30.14%) Microsoft
2 54 (12.33%) SAP
3 48 (10.96%) Oracle
4 38 (8.68%) VMware
5 22 (5.02%) IBM
6 19 (4.34%) Planview
7 15 (3.42%) Cognos
8 14 (3.20%) Cisco
9 11 (2.51%) Citrix
9 11 (2.51%) MicroStrategy
10 10 (2.28%) Sage
11 8 (1.83%) CheckPoint
11 8 (1.83%) Salesforce.com
12 7 (1.60%) DevExpress
12 7 (1.60%) Thunderhead
13 6 (1.37%) CODA
13 6 (1.37%) Splunk
14 5 (1.14%) JD Edwards
14 5 (1.14%) JDA
14 5 (1.14%) Manugistics
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: 3 days ago
Watford, Hertfordshire
ARC IT Recruitment Ltd
Salary: £28k Per Annum + Benefits + Bonus
Posted: 20 hours ago
Peterborough, Cambridgeshire
ReThink Recruitment
Salary: Bonus + Benefits
Posted: 2 days ago
Brentwood, Essex
Pure Resourcing Solutions
Salary: £19000 - £21000 per annum
Posted: 4 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £35000.00 - £45000.00 per annum + benefits
Posted: 4 days ago
Luton, Bedfordshire
Zorba Consulting Limited
Salary: £35k - 38k per year
Posted: 2 days ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £35000 - £50000 per annum + generous package
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Miller Maxwell Ltd
Salary: From £20,000 to £35,000 per annum Plus Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 5 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
Bedfordshire
Monarch Recruitment
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Hitchin
Questor Resourcing
Salary: upon experience circa £25 - 35k + car (fully expensed) laptop, mobile and good benefits package
Posted: 4 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified Excellent salary and benefits
Posted: 10 days ago
Luton
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £27000.00 per annum
Posted: 24 days ago
Luton
Williams Lea Tag
Salary: £25,000 - £27,000 per year
Posted: 24 days ago