The statistics below represent IT jobs advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / East of England
Rank 87 72 66
Rank change year-on-year
-15 -6
Permanent jobs requiring a Support Analyst 175 245 297
As % of all permanent IT jobs located in the East of England 2.99% 3.43% 4.09%
As % of the Job Titles category 3.11% 3.55% 4.21%
Number of salaries quoted 136 215 255
Median salary £27,500 £30,000 £30,000
Median salary % change year-on-year
-8.33% -
90% offered a salary of more than £20,000 £21,600 £22,000
10% offered a salary of more than £42,500 £50,000 £47,500
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year
-3.50% +3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5634 6907 7059
As % of all permanent IT jobs located in the East of England 96.29% 96.75% 97.10%
Number of salaries quoted 4610 5614 5752
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,800 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 22 February 2017.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 78 £24,500 -14.03% 5
Essex +9 39 £35,500 +5.18% 2
Cambridgeshire -9 22 £27,500 +1.85% 2
Bedfordshire -6 18 £31,250 -29.77%
Suffolk +16 16 £25,000 +13.63% 1
Norfolk -26 3 £31,500 +5.00% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 22 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 162 (40.60%) Windows
2 161 (40.35%) Microsoft
3 139 (34.84%) SQL
4 105 (26.32%) ITIL
5 94 (23.56%) MS Excel
6 78 (19.55%) Active Directory
6 78 (19.55%) Finance
7 77 (19.30%) Windows Server
8 69 (17.29%) MS Office
9 64 (16.04%) Windows 7
10 57 (14.29%) SQL Server
11 54 (13.53%) SLA
12 51 (12.78%) Problem Management
13 48 (12.03%) Oracle
14 42 (10.53%) Windows Server 2012
14 42 (10.53%) .NET
15 41 (10.28%) VMware
15 41 (10.28%) Analytical Skills
16 40 (10.03%) Degree
17 39 (9.77%) Windows Server 2008
18 36 (9.02%) Linux
19 35 (8.77%) VMware Infrastructure
20 34 (8.52%) SAP
21 33 (8.27%) Incident Management
22 32 (8.02%) Java
23 31 (7.77%) Microsoft Certification
24 30 (7.52%) Change Management
25 29 (7.27%) Unix
26 26 (6.52%) TCP/IP
27 25 (6.27%) MS Exchange

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.27%) MS Exchange
2 23 (5.76%) IIS
3 18 (4.51%) SharePoint
4 12 (3.01%) Exchange Server 2010
5 8 (2.01%) Tomcat
6 7 (1.75%) Apache
7 6 (1.50%) JBoss
8 5 (1.25%) MS Project Server
8 5 (1.25%) Skype for Business
8 5 (1.25%) WebLogic
9 4 (1.00%) Documentum
9 4 (1.00%) GlassFish
10 3 (0.75%) Gentran
10 3 (0.75%) WebSphere
11 2 (0.50%) Exchange Server 2007
11 2 (0.50%) WebSphere Application Server
12 1 (0.25%) BizTalk Server
12 1 (0.25%) Elasticsearch
12 1 (0.25%) Exchange Server 2013
12 1 (0.25%) SugarCRM
Applications
1 94 (23.56%) MS Excel
2 69 (17.29%) MS Office
3 11 (2.76%) MS Project
4 6 (1.50%) MS PowerPoint
5 1 (0.25%) Mozilla Thunderbird
5 1 (0.25%) MS Visio
Business Applications
1 17 (4.26%) SAP CO
1 17 (4.26%) SAP FI
1 17 (4.26%) SAP FI/CO
2 13 (3.26%) Dynamics AX
3 11 (2.76%) Magento
4 5 (1.25%) CODA-Financials
4 5 (1.25%) Cognos Business Intelligence
5 3 (0.75%) Oracle Financials
5 3 (0.75%) SAP Oil and Gas
6 2 (0.50%) Dynamics CRM
6 2 (0.50%) nopCommerce
6 2 (0.50%) Oracle Cash Management
6 2 (0.50%) Oracle EBS
6 2 (0.50%) Oracle General Ledger
6 2 (0.50%) Sage 200
6 2 (0.50%) Unit4 Business World
7 1 (0.25%) BusinessWorks
7 1 (0.25%) Lawson
7 1 (0.25%) Oracle Applications
7 1 (0.25%) Oracle ERP
Cloud Services
1 20 (5.01%) Office 365
2 6 (1.50%) Microsoft Azure
3 4 (1.00%) SaaS
4 3 (0.75%) Amazon AWS
5 2 (0.50%) Cloud Computing
5 2 (0.50%) IaaS
6 1 (0.25%) OneDrive
Communications & Networking
1 26 (6.52%) TCP/IP
2 21 (5.26%) LAN
3 19 (4.76%) DNS
4 17 (4.26%) Internet
4 17 (4.26%) Remote Desktop
4 17 (4.26%) VPN
4 17 (4.26%) WAN
5 16 (4.01%) DHCP
6 13 (3.26%) Firewall
7 11 (2.76%) FTP
8 9 (2.26%) HTTP
9 6 (1.50%) VoIP
10 4 (1.00%) LDAP
10 4 (1.00%) OpenLDAP
10 4 (1.00%) Wi-Fi
10 4 (1.00%) Wireless
11 3 (0.75%) PBX
11 3 (0.75%) Unified Communications
11 3 (0.75%) VLAN
12 2 (0.50%) SAN
Database & Business Intelligence
1 57 (14.29%) SQL Server
2 16 (4.01%) Crystal Reports
3 14 (3.51%) MySQL
4 13 (3.26%) BusinessObjects
5 10 (2.51%) SQL Server 2008
6 9 (2.26%) SQL Server 2005
7 7 (1.75%) MS Access
7 7 (1.75%) Relational Database
8 6 (1.50%) Oracle Database
9 4 (1.00%) Cognos Report Studio
9 4 (1.00%) Data Warehouse
9 4 (1.00%) SQL Server Integration Services
9 4 (1.00%) SQL Server Reporting Services
10 3 (0.75%) Oracle Database 10g
11 2 (0.50%) DTS
11 2 (0.50%) Oracle Database 11g
11 2 (0.50%) Power BI
11 2 (0.50%) RDBMS
11 2 (0.50%) SQL Server Analysis Services
12 1 (0.25%) SQL Server 2014
Development Applications
1 9 (2.26%) Visual Studio
2 7 (1.75%) Team Foundation Server
3 5 (1.25%) JIRA
3 5 (1.25%) Selenium
4 3 (0.75%) Oracle Forms
5 2 (0.50%) VisualVM
6 1 (0.25%) Oracle APEX
General
1 78 (19.55%) Finance
2 14 (3.51%) Back Office
3 10 (2.51%) Retail
4 8 (2.01%) Banking
4 8 (2.01%) Legal
5 7 (1.75%) Manufacturing
6 6 (1.50%) Advertising
6 6 (1.50%) Telecoms
7 5 (1.25%) Electronics
7 5 (1.25%) Law
8 4 (1.00%) French Language
8 4 (1.00%) Marketing
9 3 (0.75%) Billing
9 3 (0.75%) Publishing
10 2 (0.50%) General Ledger
10 2 (0.50%) Pharmaceutical
11 1 (0.25%) Italian Language
11 1 (0.25%) Spanish Language
Libraries, Frameworks & Software Standards
1 42 (10.53%) .NET
2 14 (3.51%) HTML
3 13 (3.26%) XML
4 11 (2.76%) JDBC
4 11 (2.76%) Web Services
5 9 (2.26%) ASP.NET
5 9 (2.26%) CSS
5 9 (2.26%) XSLT
6 7 (1.75%) Middleware
7 5 (1.25%) SOAP
8 4 (1.00%) EDI
9 3 (0.75%) SAP Basis
10 2 (0.50%) ASP.NET MVC
10 2 (0.50%) COM+
11 1 (0.25%) HTML5
11 1 (0.25%) Java EE
11 1 (0.25%) JSON
11 1 (0.25%) RESTful
11 1 (0.25%) Spring
11 1 (0.25%) TIBCO EMS
Miscellaneous
1 41 (10.28%) Analytical Skills
2 18 (4.51%) Data Centre
3 16 (4.01%) Management Information System
4 9 (2.26%) Handset
5 7 (1.75%) Driving Licence
5 7 (1.75%) Enterprise Software
6 6 (1.50%) Computer Science
6 6 (1.50%) DataPower
6 6 (1.50%) Fat Client
6 6 (1.50%) Thin Client
7 5 (1.25%) Wiki
8 4 (1.00%) Client/Server
8 4 (1.00%) Foreign Exchange (FX)
9 3 (0.75%) Data Protection Act
9 3 (0.75%) Replication
10 2 (0.50%) Biotechnology
10 2 (0.50%) Clustering
10 2 (0.50%) Life Science
10 2 (0.50%) Mobile App
11 1 (0.25%) Video Conferencing
Operating Systems
1 162 (40.60%) Windows
2 77 (19.30%) Windows Server
3 64 (16.04%) Windows 7
4 42 (10.53%) Windows Server 2012
5 39 (9.77%) Windows Server 2008
6 36 (9.02%) Linux
7 29 (7.27%) Unix
8 20 (5.01%) Windows 10
9 15 (3.76%) Red Hat Enterprise Linux
10 14 (3.51%) Windows 8
10 14 (3.51%) Windows Server 2003
11 12 (3.01%) Solaris
12 11 (2.76%) Windows XP
13 7 (1.75%) Apple iOS
13 7 (1.75%) Windows Vista
14 2 (0.50%) Mac OS
14 2 (0.50%) Mac OS X
15 1 (0.25%) AIX
15 1 (0.25%) VMS
15 1 (0.25%) Windows NT
Processes & Methodologies
1 105 (26.32%) ITIL
2 51 (12.78%) Problem Management
3 33 (8.27%) Incident Management
4 30 (7.52%) Change Management
5 23 (5.76%) Business Intelligence
6 22 (5.51%) Project Management
7 20 (5.01%) Service Delivery
8 19 (4.76%) Configuration Management
9 18 (4.51%) Root Cause Analysis
10 16 (4.01%) E-Commerce
10 16 (4.01%) User Acceptance Testing
11 15 (3.76%) Agile Software Development
12 12 (3.01%) CRM
12 12 (3.01%) Data Protection
13 11 (2.76%) Document Management
13 11 (2.76%) ERP
13 11 (2.76%) Information Security
13 11 (2.76%) Mentoring
13 11 (2.76%) Performance Tuning
13 11 (2.76%) Time Management
Programming Languages
1 139 (34.84%) SQL
2 32 (8.02%) Java
3 19 (4.76%) PowerShell
4 16 (4.01%) C#
5 13 (3.26%) JavaScript
5 13 (3.26%) PL/SQL
6 11 (2.76%) Bash Shell
6 11 (2.76%) Perl
6 11 (2.76%) PHP
7 9 (2.26%) VB.NET
8 7 (1.75%) ABAP
8 7 (1.75%) VB
9 6 (1.50%) Shell Script
10 5 (1.25%) VBA
11 4 (1.00%) C
11 4 (1.00%) Python
12 3 (0.75%) VBScript
13 2 (0.50%) T-SQL
Qualifications
1 40 (10.03%) Degree
2 31 (7.77%) Microsoft Certification
3 17 (4.26%) MCP
4 16 (4.01%) CCNA
4 16 (4.01%) Cisco Certification
5 12 (3.01%) MCSE
6 10 (2.51%) CCA
7 9 (2.26%) MCSA
8 8 (2.01%) MCTS
9 7 (1.75%) VMware Certified Professional (VCP)
10 6 (1.50%) A+ Certification
11 5 (1.25%) MCITP
11 5 (1.25%) PRINCE2 Certification
12 3 (0.75%) CCNP
12 3 (0.75%) ITIL Certification
12 3 (0.75%) Security Cleared
13 2 (0.50%) MBCS
14 1 (0.25%) CISSP
14 1 (0.25%) CSSLP
14 1 (0.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 54 (13.53%) SLA
2 3 (0.75%) ISO/IEC 27001
3 2 (0.50%) ISO 9001
3 2 (0.50%) PCI DSS
3 2 (0.50%) QA
System Software
1 78 (19.55%) Active Directory
2 35 (8.77%) VMware Infrastructure
3 12 (3.01%) Terminal Services
4 11 (2.76%) Hyper-V
4 11 (2.76%) VMware ESXi
5 8 (2.01%) VMware Workstation
5 8 (2.01%) vSphere
6 2 (0.50%) XenApp
7 1 (0.25%) Citrix Presentation Server
7 1 (0.25%) Oracle RAC
7 1 (0.25%) Tivoli Workload Scheduler
7 1 (0.25%) Virtual Servers
Systems Management
1 18 (4.51%) SCCM
2 8 (2.01%) SCOM
3 6 (1.50%) Nagios
3 6 (1.50%) Opsview
4 3 (0.75%) ZENworks
5 2 (0.50%) Tivoli Endpoint Manager
6 1 (0.25%) Control-M
6 1 (0.25%) Kibana
6 1 (0.25%) SCDPM
6 1 (0.25%) SCSM
6 1 (0.25%) SCVMM
6 1 (0.25%) Simpana
6 1 (0.25%) ThinApp
6 1 (0.25%) TIBCO Hawk
6 1 (0.25%) Tivoli
Vendors
1 161 (40.35%) Microsoft
2 48 (12.03%) Oracle
3 41 (10.28%) VMware
4 34 (8.52%) SAP
5 17 (4.26%) Planview
6 16 (4.01%) Cisco
7 14 (3.51%) IBM
8 11 (2.76%) Citrix
8 11 (2.76%) Cognos
9 8 (2.01%) CheckPoint
10 7 (1.75%) DevExpress
11 6 (1.50%) CODA
11 6 (1.50%) Google
11 6 (1.50%) Splunk
12 5 (1.25%) Sage
12 5 (1.25%) Veeam
13 4 (1.00%) F5
13 4 (1.00%) Informatica
13 4 (1.00%) OpenText
13 4 (1.00%) SolarWinds
Norfolk
Cooper Lomaz Recruitment Limited
Posted: Yesterday
Hatfield, Hertfordshire
Ashdown IT
Salary: £45000 - £56000 per annum
Posted: 8 hours ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
The One Group
Salary: £20k - 25k per year
Posted: Yesterday
Chelmsford, Essex
Information Technology Services
Salary: £30k - 35k per year
Posted: Yesterday
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000.00 per annum + benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Miller Maxwell Ltd
Salary: From £20,000 to £35,000 per annum Plus Benefits
Posted: 16 hours ago
Cambridge, Cambridgeshire
Pure Resourcing Solutions
Salary: £25000 - £35000 per annum
Posted: 6 days ago
Essex
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: 6 days ago
Newmarket
Nigel Frank International
Salary: £35000 - £36000 per annum + Benefits
Posted: 16 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified Excellent salary and benefits
Posted: 9 days ago