The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 58 72 58
Rank change year-on-year
+14 -14
Permanent jobs requiring a Support Analyst 305 269 337
As % of all permanent IT jobs located in the East of England 4.17% 3.82% 4.07%
As % of the Job Titles category 4.35% 3.98% 4.28%
Number of salaries quoted 264 209 269
Average salary £30,000 £29,500 £30,000
Average salary % change year-on-year
+1.69% -1.66%
90% offered a salary of more than £22,200 £20,000 £21,250
10% offered a salary of more than £47,100 £42,000 £48,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7019 6754 7878
As % of all permanent IT jobs located in the East of England 96.06% 95.91% 95.19%
Number of salaries quoted 5682 5504 6796
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 27 February 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -6 88 £30,000 +9.09% 7
Bedfordshire +19 69 £43,750 +25.00% 4
Essex -13 68 £31,000 -4.61% 4
Cambridgeshire +5 37 £29,750 -11.19% 4
Suffolk +9 24 £26,000 -
Norfolk +7 20 £30,000 +53.84% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 237 (35.69%) SQL
2 235 (35.39%) Windows
3 196 (29.52%) Microsoft
4 189 (28.46%) ITIL
5 140 (21.08%) Linux
6 137 (20.63%) Oracle
7 136 (20.48%) SQL Server
7 136 (20.48%) Active Directory
8 132 (19.88%) MS Excel
9 129 (19.43%) Java
10 125 (18.83%) UNIX
11 121 (18.22%) Finance
12 110 (16.57%) MS Office
13 105 (15.81%) IIS
13 105 (15.81%) Tomcat
14 104 (15.66%) Analytical Skills
15 85 (12.80%) SLA
16 74 (11.14%) Apache
17 71 (10.69%) .NET
18 64 (9.64%) J2EE
19 63 (9.49%) WebLogic
19 63 (9.49%) Incident Management
19 63 (9.49%) Windows 7
20 62 (9.34%) MySQL
21 61 (9.19%) Solaris
21 61 (9.19%) IBM
22 55 (8.28%) E-Commerce
22 55 (8.28%) PL/SQL
23 54 (8.13%) Service Management
23 54 (8.13%) Windows Server 2008

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 27 February 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 105 (15.81%) IIS
1 105 (15.81%) Tomcat
2 74 (11.14%) Apache
3 63 (9.49%) WebLogic
4 53 (7.98%) MS Exchange
5 52 (7.83%) SharePoint
6 46 (6.93%) JBoss
7 24 (3.61%) WebSphere Application Server
7 24 (3.61%) WebSphere
8 18 (2.71%) Exchange Server 2007
9 17 (2.56%) Exchange Server 2010
10 16 (2.41%) MQSeries
10 16 (2.41%) IBM HTTP Server
11 15 (2.26%) ColdFusion
12 10 (1.51%) Blackberry Enterprise Server
13 7 (1.05%) Lync
13 7 (1.05%) Exchange Server 2013
13 7 (1.05%) Oracle Application Server
13 7 (1.05%) Exchange Server 2003
14 4 (0.60%) SharePoint 2013
Applications
1 132 (19.88%) MS Excel
2 110 (16.57%) MS Office
3 20 (3.01%) MS PowerPoint
4 7 (1.05%) MS Project
5 5 (0.75%) MS Visio
6 3 (0.45%) InfoPath
7 2 (0.30%) S-PLUS
8 1 (0.15%) Spreadsheet
Business Applications
1 30 (4.52%) SAP FI
1 30 (4.52%) SAP CO
2 29 (4.37%) SAP FI/CO
3 23 (3.46%) Oracle EBS
4 17 (2.56%) Oracle Financials
4 17 (2.56%) Oracle Financial Analyzer
4 17 (2.56%) Oracle iProcurement
5 13 (1.96%) Oracle EBS R12
6 12 (1.81%) Oracle 11i
6 12 (1.81%) Agresso
6 12 (1.81%) Dynamics CRM
7 9 (1.36%) CA PPM
8 8 (1.20%) SAP CRM
8 8 (1.20%) Maximo
9 7 (1.05%) RiskWrite
9 7 (1.05%) Google Analytics
10 6 (0.90%) Dynamics AX
10 6 (0.90%) Oracle SCM
11 5 (0.75%) Oracle Payables
11 5 (0.75%) Oracle Receivables
Cloud Services
1 7 (1.05%) SaaS
2 6 (0.90%) Office 365
3 4 (0.60%) Cloud Computing
4 3 (0.45%) PaaS
4 3 (0.45%) IaaS
5 1 (0.15%) Amazon AWS
Communications & Networking
1 46 (6.93%) FTP
2 35 (5.27%) Internet
3 32 (4.82%) VoIP
4 31 (4.67%) TCP/IP
4 31 (4.67%) VPN
5 28 (4.22%) Firewall
6 26 (3.92%) SAN
7 21 (3.16%) VLAN
8 19 (2.86%) HTTP
8 19 (2.86%) DHCP
9 18 (2.71%) DNS
10 15 (2.26%) WAN
11 14 (2.11%) Cisco IOS
12 12 (1.81%) SSH
12 12 (1.81%) SSL
12 12 (1.81%) LAN
12 12 (1.81%) PuTTY
12 12 (1.81%) WinSCP
13 10 (1.51%) Fibre Channel
14 6 (0.90%) ATM
Database & Business Intelligence
1 136 (20.48%) SQL Server
2 62 (9.34%) MySQL
3 28 (4.22%) Oracle Database
4 24 (3.61%) Relational Database
5 17 (2.56%) SQL Server 2005
5 17 (2.56%) Oracle Discoverer
5 17 (2.56%) RDBMS
6 16 (2.41%) Oracle Database 10g
6 16 (2.41%) DB2
7 15 (2.26%) Oracle Database 11g
8 13 (1.96%) SQL Server 2008
9 9 (1.36%) SQL Server 2012
10 8 (1.20%) Crystal Reports
10 8 (1.20%) SQL Server Reporting Services
11 7 (1.05%) PostgreSQL
11 7 (1.05%) SQL Server Integration Services
12 3 (0.45%) SAP BI
13 2 (0.30%) MS Access
13 2 (0.30%) SAP BW
13 2 (0.30%) BusinessObjects XI
Development Applications
1 21 (3.16%) VisualVM
2 12 (1.81%) JIRA
2 12 (1.81%) Toad
3 7 (1.05%) Git (software)
4 5 (0.75%) Oracle Forms
5 4 (0.60%) VSS/SourceSafe
5 4 (0.60%) Subversion
5 4 (0.60%) Team Foundation Server
General
1 121 (18.22%) Finance
2 35 (5.27%) Retail
3 12 (1.81%) Manufacturing
4 6 (0.90%) Billing
4 6 (0.90%) Telecoms
5 5 (0.75%) Legal
5 5 (0.75%) Banking
6 4 (0.60%) Law
6 4 (0.60%) Advertising
7 3 (0.45%) Publishing
7 3 (0.45%) Local Government
8 2 (0.30%) Multimedia
8 2 (0.30%) Back Office
8 2 (0.30%) Electronics
8 2 (0.30%) German Language
9 1 (0.15%) Front Office
9 1 (0.15%) Automotive
9 1 (0.15%) Marketing
9 1 (0.15%) Danish Language
9 1 (0.15%) French Language
Libraries, Frameworks & Software Standards
1 71 (10.69%) .NET
2 64 (9.64%) J2EE
3 52 (7.83%) Middleware
4 46 (6.93%) HTML
5 34 (5.12%) XML
6 25 (3.77%) SOAP
6 25 (3.77%) COM+
7 20 (3.01%) CSS
7 20 (3.01%) ASP.NET
8 16 (2.41%) JDBC
9 15 (2.26%) DHTML
9 15 (2.26%) DOM
10 12 (1.81%) Oracle Fusion
11 5 (0.75%) Web Services
11 5 (0.75%) XSLT
12 4 (0.60%) Flash
12 4 (0.60%) JSP
12 4 (0.60%) Silverlight
12 4 (0.60%) jQuery
12 4 (0.60%) HTML5
Miscellaneous
1 104 (15.66%) Analytical Skills
2 33 (4.97%) Enterprise Software
3 24 (3.61%) DataPower
4 18 (2.71%) Blackberry
5 17 (2.56%) Computer Science
6 16 (2.41%) Client/Server
7 12 (1.81%) Kindle
7 12 (1.81%) FMCG
8 11 (1.66%) Clustering
9 10 (1.51%) iSeries
10 9 (1.36%) EPoS
11 7 (1.05%) AS400
11 7 (1.05%) Replication
11 7 (1.05%) Wiki
12 6 (0.90%) Mathematics
12 6 (0.90%) EFT
13 5 (0.75%) Open Source
14 4 (0.60%) iPad
14 4 (0.60%) Physics
15 3 (0.45%) NHS
Operating Systems
1 235 (35.39%) Windows
2 140 (21.08%) Linux
3 125 (18.83%) UNIX
4 63 (9.49%) Windows 7
5 61 (9.19%) Solaris
6 54 (8.13%) Windows Server 2008
7 53 (7.98%) Windows XP
8 34 (5.12%) Red Hat Enterprise Linux
9 30 (4.52%) Windows Server 2012
10 29 (4.37%) Windows Server 2003
11 17 (2.56%) AIX
11 17 (2.56%) Windows 8
12 14 (2.11%) Android
13 11 (1.66%) Windows Vista
14 10 (1.51%) Mac OS X
15 9 (1.36%) Apple iOS
16 4 (0.60%) Mac OS
17 3 (0.45%) VMS
18 2 (0.30%) Windows Phone 8
18 2 (0.30%) Windows Phone
Processes & Methodologies
1 189 (28.46%) ITIL
2 63 (9.49%) Incident Management
3 55 (8.28%) E-Commerce
4 54 (8.13%) Service Management
5 50 (7.53%) Configuration Management
6 42 (6.33%) Project Management
7 38 (5.72%) Problem Management
8 30 (4.52%) Performance Tuning
9 29 (4.37%) CRM
10 27 (4.07%) Agile Software Development
11 26 (3.92%) Disaster Recovery
12 24 (3.61%) Stakeholder Management
13 23 (3.46%) Change Control
14 22 (3.31%) Continuous Improvement
15 18 (2.71%) Root Cause Analysis
15 18 (2.71%) User Acceptance Testing
15 18 (2.71%) Business Intelligence
16 17 (2.56%) ERP
16 17 (2.56%) Document Management
16 17 (2.56%) Waterfall
Programming Languages
1 237 (35.69%) SQL
2 129 (19.43%) Java
3 55 (8.28%) PL/SQL
4 49 (7.38%) Shell Script
5 43 (6.48%) JavaScript
6 28 (4.22%) PowerShell
7 26 (3.92%) PHP
8 23 (3.46%) Bash Shell
9 18 (2.71%) C#
10 16 (2.41%) Perl
11 15 (2.26%) T-SQL
12 13 (1.96%) VBScript
13 7 (1.05%) C
14 5 (0.75%) VB
14 5 (0.75%) ABAP
15 4 (0.60%) XQuery
16 3 (0.45%) FoxPro (VFP)
17 2 (0.30%) C++
18 1 (0.15%) VBA
18 1 (0.15%) Python
Qualifications
1 48 (7.23%) Microsoft Certification
2 46 (6.93%) Degree
3 30 (4.52%) MCSA
4 25 (3.77%) MCSE
5 24 (3.61%) ITIL Certification
6 19 (2.86%) MCP
7 15 (2.26%) Six Sigma Green Belt
8 14 (2.11%) Cisco Certification
9 12 (1.81%) CCNP
9 12 (1.81%) CCNA
10 10 (1.51%) ITIL Foundation Certificate
11 9 (1.36%) VCP4
12 7 (1.05%) MCITP
13 5 (0.75%) PRINCE2 Practitioner
14 4 (0.60%) Security Cleared
14 4 (0.60%) VMware Certified Professional (VCP)
14 4 (0.60%) MCDST
15 3 (0.45%) SAP Certification
16 2 (0.30%) CCA
16 2 (0.30%) A+ Certification
Quality Assurance & Compliance
1 85 (12.80%) SLA
2 13 (1.96%) ISO 9001
3 12 (1.81%) QA
4 1 (0.15%) HL7
System Software
1 136 (20.48%) Active Directory
2 13 (1.96%) Hyper-V
3 12 (1.81%) VMware Infrastructure
4 8 (1.20%) vSphere
4 8 (1.20%) VMware ESXi
5 6 (0.90%) XenApp
5 6 (0.90%) Terminal Server
5 6 (0.90%) Samba
6 2 (0.30%) VMware ESX
6 2 (0.30%) Terminal Services
6 2 (0.30%) Firmware
6 2 (0.30%) Citrix Presentation Server
7 1 (0.15%) XenServer
7 1 (0.15%) VMware Workstation
7 1 (0.15%) Microsoft App-V
7 1 (0.15%) Oracle RAC
Systems Management
1 28 (4.22%) Nagios
2 24 (3.61%) Opsview
3 20 (3.01%) SCCM
4 12 (1.81%) Tivoli
5 7 (1.05%) Dollar Universe
6 6 (0.90%) Backup Exec
7 2 (0.30%) McAfee ePO
7 2 (0.30%) SCOM
7 2 (0.30%) ZENworks
8 1 (0.15%) MOM
8 1 (0.15%) Systems Management Server (SMS)
8 1 (0.15%) Puppet
Vendors
1 196 (29.52%) Microsoft
2 137 (20.63%) Oracle
3 61 (9.19%) IBM
4 53 (7.98%) Citrix
5 45 (6.78%) SAP
5 45 (6.78%) VMware
6 40 (6.02%) Cisco
7 24 (3.61%) Splunk
8 23 (3.46%) Red Hat
9 11 (1.66%) webMethods
10 10 (1.51%) LANDesk
11 9 (1.36%) CheckPoint
12 8 (1.20%) Software AG
12 8 (1.20%) HP
12 8 (1.20%) MobileIron
13 7 (1.05%) Google
13 7 (1.05%) EnterpriseDB
13 7 (1.05%) Sun
14 6 (0.90%) Symantec
14 6 (0.90%) Sophos
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £48000 per annum + bonus, pension etc
Posted: Yesterday
Hertfordshire
Proactive Appointments
Salary: Up to £35,000 per annum + Benefits and On Call
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Latcom Ltd
Salary: From £25,000 to £27,000 per annum + Good Benefits
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + benefits
Posted: 2 days ago
Hertfordshire
Verticality Ltd
Salary: £30000 - £35000 per annum, Benefits Bonus + Benefits Package
Posted: 4 days ago
Luton
People Source
Salary: £21000 - £22000 per annum + benefits
Posted: 4 days ago
Essex
Capita - ITPS
Salary: £18000 - £20000 per annum + Bens
Posted: 4 days ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £50,000 per annum plus excellent benefits & overtime
Posted: 5 days ago
Luton, Bedfordshire
Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: 5 days ago
Wickford, Essex
Bristow Holland
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Cambridge
Hays IT - Uk Posting account
Salary: £32000.00 - £37000.00 per annum
Posted: 12 days ago
Watford
Hays IT - Uk Posting account
Salary: £35000.00 - £50000.00 per annum
Posted: 15 days ago
Borehamwood
Quantica Technology - London
Salary: £28000 - £32000 per annum + + Benefits / Bonus
Posted: 15 days ago
Cambridge
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 16 days ago
Hertfordshire
Nigel Frank International Limited - Newcastle
Posted: 24 days ago
Norwich
Deerfoot IT
Salary: £35000 - £42000 per annum
Posted: 25 days ago