The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 68 74 66
Rank change year-on-year
+6 -8
Permanent jobs requiring a Support Analyst 294 266 319
As % of all permanent IT jobs located in the East of England 3.66% 3.45% 3.79%
As % of the Job Titles category 3.83% 3.64% 3.91%
Number of salaries quoted 253 240 271
Average salary £28,000 £27,548 £29,500
Average salary % change year-on-year
+1.64% -6.61%
90% offered a salary of more than £20,000 £20,000 £20,000
10% offered a salary of more than £44,375 £40,000 £44,250
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7681 7304 8149
As % of all permanent IT jobs located in the East of England 95.62% 94.66% 96.89%
Number of salaries quoted 6427 6268 6939
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 24 July 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +20 117 £27,250 -9.16% 3
Essex +27 68 £29,500 -9.23% 3
Bedfordshire -15 46 £32,500 +7.26% 4
Cambridgeshire -17 36 £26,000 - 3
Suffolk -14 20 £28,750 +25.00% 2
Norfolk +7 9 £30,500 +45.23% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 24 July 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 269 (44.54%) Windows
2 213 (35.26%) SQL
3 193 (31.95%) Microsoft
4 151 (25.00%) Finance
5 146 (24.17%) Active Directory
6 129 (21.36%) Oracle
7 116 (19.21%) MS Office
8 104 (17.22%) ITIL
9 102 (16.89%) Windows Server 2008
10 97 (16.06%) Java
10 97 (16.06%) Citrix
11 91 (15.07%) VMware
12 87 (14.40%) Windows Server 2003
13 84 (13.91%) MS Excel
14 83 (13.74%) Linux
15 69 (11.42%) SQL Server
16 67 (11.09%) UNIX
17 61 (10.10%) IIS
18 60 (9.93%) Tomcat
19 57 (9.44%) IBM
19 57 (9.44%) E-Commerce
20 56 (9.27%) Middleware
21 52 (8.61%) Windows XP
22 51 (8.44%) Firewall
22 51 (8.44%) Retail
23 50 (8.28%) TCP/IP
23 50 (8.28%) J2EE
24 49 (8.11%) .NET
24 49 (8.11%) Degree
25 48 (7.95%) Windows 7

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 24 July 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 61 (10.10%) IIS
2 60 (9.93%) Tomcat
3 41 (6.79%) SharePoint
4 38 (6.29%) MS Exchange
5 36 (5.96%) IBM HTTP Server
5 36 (5.96%) WebSphere Application Server
5 36 (5.96%) MQSeries
5 36 (5.96%) WebSphere
6 22 (3.64%) Lotus Domino
6 22 (3.64%) Blackberry Enterprise Server
7 17 (2.81%) Exchange Server 2010
8 16 (2.65%) Apache
9 13 (2.15%) IBM Notes
10 11 (1.82%) Exchange Server 2007
11 8 (1.32%) WebLogic
12 7 (1.16%) Exchange Server 2003
13 5 (0.83%) Exchange Server 2013
13 5 (0.83%) Drupal
14 4 (0.66%) CMS
15 3 (0.50%) SharePoint 2013
Applications
1 116 (19.21%) MS Office
2 84 (13.91%) MS Excel
3 14 (2.32%) MS PowerPoint
4 3 (0.50%) InfoPath
5 2 (0.33%) MS Visio
6 1 (0.17%) S-PLUS
Business Applications
1 13 (2.15%) Oracle EBS
2 12 (1.99%) Oracle EBS R12
3 11 (1.82%) Magento
3 11 (1.82%) SunGard APT
3 11 (1.82%) FastVal
3 11 (1.82%) Oracle CRM
4 9 (1.49%) Oracle iRecruitment
5 8 (1.32%) Oracle Financials
6 7 (1.16%) Oracle 11i
7 6 (0.99%) AWD
8 5 (0.83%) SAP CO
8 5 (0.83%) Dynamics GP
8 5 (0.83%) SAP FI
9 4 (0.66%) SAP FI/CO
10 3 (0.50%) Oracle Financial Analyzer
10 3 (0.50%) assyst
10 3 (0.50%) Oracle iProcurement
10 3 (0.50%) RiskWrite
11 2 (0.33%) Oracle General Ledger
11 2 (0.33%) SAP Business One
Cloud Services
1 11 (1.82%) Office 365
2 5 (0.83%) SaaS
3 2 (0.33%) Amazon AWS
Communications & Networking
1 51 (8.44%) Firewall
2 50 (8.28%) TCP/IP
3 45 (7.45%) FTP
4 39 (6.46%) DNS
5 37 (6.13%) LAN
5 37 (6.13%) HTTP
5 37 (6.13%) DHCP
6 35 (5.79%) VPN
7 30 (4.97%) WAN
8 24 (3.97%) SAN
9 17 (2.81%) Wi-Fi
10 16 (2.65%) LDAP
11 15 (2.48%) VoIP
12 11 (1.82%) Internet
13 10 (1.66%) Wireless
14 8 (1.32%) SSH
15 7 (1.16%) NAS
16 5 (0.83%) NetScaler
16 5 (0.83%) SSL
17 4 (0.66%) iSCSI
Database & Business Intelligence
1 69 (11.42%) SQL Server
2 37 (6.13%) DB2
3 22 (3.64%) Relational Database
4 15 (2.48%) Crystal Reports
4 15 (2.48%) Oracle Database
5 11 (1.82%) NoSQL
6 10 (1.66%) RDBMS
7 9 (1.49%) SQL Server Reporting Services
8 8 (1.32%) Oracle Reports
8 8 (1.32%) Oracle Discoverer
9 7 (1.16%) MySQL
10 4 (0.66%) SQL Server Integration Services
11 3 (0.50%) SQL Server 2008
11 3 (0.50%) SAP BI
12 2 (0.33%) Oracle Database 10g
12 2 (0.33%) Oracle Database 11g
13 1 (0.17%) QlikView
13 1 (0.17%) SQL Server 2005
13 1 (0.17%) PerformancePoint
13 1 (0.17%) SAP BW
Development Applications
1 9 (1.49%) Toad
1 9 (1.49%) ClearQuest
2 7 (1.16%) Team Foundation Server
3 6 (0.99%) JIRA
3 6 (0.99%) VisualVM
4 5 (0.83%) Subversion
4 5 (0.83%) Git (software)
4 5 (0.83%) Visual Studio
4 5 (0.83%) VSS/SourceSafe
5 3 (0.50%) Selenium
6 1 (0.17%) Talend Open Studio
6 1 (0.17%) PowerBuilder
6 1 (0.17%) Oracle Forms
General
1 151 (25.00%) Finance
2 51 (8.44%) Retail
3 37 (6.13%) Manufacturing
4 14 (2.32%) Legal
4 14 (2.32%) Marketing
5 12 (1.99%) Telecoms
6 10 (1.66%) Back Office
7 6 (0.99%) Dutch Language
8 5 (0.83%) Law
9 4 (0.66%) Multimedia
9 4 (0.66%) Banking
10 3 (0.50%) Billing
11 2 (0.33%) Military
11 2 (0.33%) Electronics
12 1 (0.17%) French Language
12 1 (0.17%) German Language
Libraries, Frameworks & Software Standards
1 56 (9.27%) Middleware
2 50 (8.28%) J2EE
3 49 (8.11%) .NET
4 36 (5.96%) JDBC
5 24 (3.97%) XML
6 23 (3.81%) HTML
7 18 (2.98%) ASP.NET
8 12 (1.99%) Web Services
9 11 (1.82%) CSS
10 7 (1.16%) jQuery
10 7 (1.16%) XSLT
11 6 (0.99%) SOAP
11 6 (0.99%) COM+
11 6 (0.99%) .NET Framework
12 5 (0.83%) Silverlight
12 5 (0.83%) CSS3
12 5 (0.83%) Sass
12 5 (0.83%) HTML5
12 5 (0.83%) Flash
12 5 (0.83%) ADSI
Miscellaneous
1 27 (4.47%) Blackberry
2 24 (3.97%) AS400
3 17 (2.81%) Enterprise Software
4 14 (2.32%) SecurID
5 11 (1.82%) Kindle
5 11 (1.82%) Mathematics
5 11 (1.82%) Grid Computing
5 11 (1.82%) Clustering
6 9 (1.49%) Fat Client
6 9 (1.49%) Thin Client
7 8 (1.32%) Wiki
8 7 (1.16%) Computer Science
9 6 (0.99%) DataPower
9 6 (0.99%) iPad
9 6 (0.99%) iSeries
10 5 (0.83%) Hedge funds
10 5 (0.83%) iPhone
10 5 (0.83%) Management Information System
11 3 (0.50%) Statistics
11 3 (0.50%) SWIFT
Operating Systems
1 269 (44.54%) Windows
2 102 (16.89%) Windows Server 2008
3 87 (14.40%) Windows Server 2003
4 83 (13.74%) Linux
5 67 (11.09%) UNIX
6 52 (8.61%) Windows XP
7 48 (7.95%) Windows 7
8 42 (6.95%) Solaris
9 37 (6.13%) AIX
10 19 (3.15%) Android
11 15 (2.48%) VMS
12 14 (2.32%) Windows Phone
12 14 (2.32%) Windows Phone 8
13 13 (2.15%) Apple iOS
14 12 (1.99%) Red Hat Enterprise Linux
15 9 (1.49%) Windows Server 2012
16 8 (1.32%) Windows 8
16 8 (1.32%) Windows Vista
17 6 (0.99%) Windows 2000
18 5 (0.83%) Mac OS X
Processes & Methodologies
1 104 (17.22%) ITIL
2 57 (9.44%) E-Commerce
3 40 (6.62%) Problem Management
4 36 (5.96%) Configuration Management
5 30 (4.97%) Service Delivery
5 30 (4.97%) Change Control
6 28 (4.64%) Incident Management
7 27 (4.47%) CRM
8 23 (3.81%) Risk Management
8 23 (3.81%) Service Management
9 20 (3.31%) Capacity Management
10 17 (2.81%) Performance Management
11 16 (2.65%) OO
12 14 (2.32%) Release Management
13 13 (2.15%) ERP
14 12 (1.99%) Workflow
14 12 (1.99%) Business Intelligence
14 12 (1.99%) Load Balancing
14 12 (1.99%) Root Cause Analysis
14 12 (1.99%) User Acceptance Testing
Programming Languages
1 213 (35.26%) SQL
2 97 (16.06%) Java
3 33 (5.46%) Perl
4 32 (5.30%) Bash Shell
5 25 (4.14%) PHP
6 18 (2.98%) Python
6 18 (2.98%) C#
7 14 (2.32%) JavaScript
8 13 (2.15%) T-SQL
9 12 (1.99%) VB
10 10 (1.66%) Shell Script
11 8 (1.32%) C
12 7 (1.16%) PL/SQL
12 7 (1.16%) VBScript
13 5 (0.83%) XQuery
14 4 (0.66%) C++
14 4 (0.66%) VB6
15 3 (0.50%) COBOL
16 2 (0.33%) PowerShell
17 1 (0.17%) Korn
Qualifications
1 49 (8.11%) Degree
2 46 (7.62%) Microsoft Certification
3 31 (5.13%) MCSE
4 24 (3.97%) MCP
5 17 (2.81%) MCITP
6 7 (1.16%) Cisco Certification
7 5 (0.83%) CCIA
7 5 (0.83%) MCSA
7 5 (0.83%) ITIL Certification
7 5 (0.83%) CCNA
7 5 (0.83%) CCA
7 5 (0.83%) Citrix Certification
8 3 (0.50%) A+ Certification
8 3 (0.50%) Oracle Certification
9 1 (0.17%) MOS
9 1 (0.17%) Security Cleared
9 1 (0.17%) ACCA
9 1 (0.17%) PRINCE2 Certification
9 1 (0.17%) ITIL Foundation Certificate
9 1 (0.17%) AAT
Quality Assurance & Compliance
1 48 (7.95%) SLA
2 16 (2.65%) ISO 9001
3 8 (1.32%) QA
System Software
1 146 (24.17%) Active Directory
2 47 (7.78%) VMware Infrastructure
3 24 (3.97%) vSphere
4 22 (3.64%) Citrix Presentation Server
5 21 (3.48%) XenApp
6 7 (1.16%) XenServer
7 6 (0.99%) Terminal Server
8 5 (0.83%) XenDesktop
9 4 (0.66%) Hyper-V
10 3 (0.50%) VMware ESX
11 2 (0.33%) Microsoft App-V
11 2 (0.33%) Terminal Services
12 1 (0.17%) ISA Server
12 1 (0.17%) VMware Workstation
Systems Management
1 20 (3.31%) Backup Exec
2 18 (2.98%) Tivoli Storage Manager
3 15 (2.48%) Tivoli
4 14 (2.32%) McAfee ePO
5 11 (1.82%) Puppet
5 11 (1.82%) Opscode Chef
6 9 (1.49%) Nagios
7 6 (0.99%) HP SIM
7 6 (0.99%) Opsview
8 4 (0.66%) ARCserve
9 3 (0.50%) SCCM
9 3 (0.50%) CiscoWorks
10 2 (0.33%) Symantec Endpoint Protection
10 2 (0.33%) Norton AntiVirus
10 2 (0.33%) SCOM
11 1 (0.17%) WSUS
Vendors
1 193 (31.95%) Microsoft
2 129 (21.36%) Oracle
3 97 (16.06%) Citrix
4 91 (15.07%) VMware
5 57 (9.44%) IBM
6 27 (4.47%) Lotus
7 23 (3.81%) Cisco
8 22 (3.64%) SAP
8 22 (3.64%) McAfee
9 20 (3.31%) JBoss
10 19 (3.15%) Symantec
11 14 (2.32%) Clearswift
11 14 (2.32%) Business Objects
11 14 (2.32%) HP
11 14 (2.32%) Splunk
12 13 (2.15%) NetApp
13 11 (1.82%) SunGard
13 11 (1.82%) JD Edwards
14 10 (1.66%) CODA
15 9 (1.49%) webMethods
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 15 hours ago
Harlow, Essex
Experis Ltd
Posted: 16 hours ago
Dunstable, Bedfordshire
Verticality Ltd
Salary: £21000 to £24500 per annum - excellent corporate benefits package
Posted: Yesterday
Bedfordshire
Circle Recruitment
Salary: £20000 - £25000 per annum + Bonus, Pension, 23days
Posted: 2 days ago
Cambridge, Cambridgeshire
World Pay
Salary: Competitive
Posted: 2 days ago
Peterborough, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £24000 - £34000 per annum + Benefits
Posted: 3 days ago
Hertfordshire
Understanding Recruitment
Salary: £40000 - £60000 per annum + Benefits
Posted: 3 days ago
Basildon
Reed Technology - UK Posting Account
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Stevenage, Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £34000 - £38000 per annum + Benefits
Posted: 6 days ago
Bury St Edmunds
Blue Town Online
Salary: £34,894 - 40,254 per year
Posted: 15 days ago
Norwich
Austin Fraser Limited
Salary: £36000.00 per annum + Bonus and benefits
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Bedford
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Salary: £7254.00 - £9808.00 per annum
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