Support Analyst Jobs in the East of England

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 19 June 2013.

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location (Click each for more statistics)	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year	Find Job Vacancies
Hertfordshire	-4	81	£30,000	-7.69%	6
Cambridgeshire	+22	69	£26,500	-3.63%	4
Essex	-16	35	£34,000	+13.33%
Suffolk	-6	34	£22,500	-9.09%	2
Bedfordshire	-27	34	£33,000	-12.00%	3
Norfolk	+23	29	£21,500	-4.44%	1
East Anglia	-	2	£30,000	-	1
Support Analyst England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 262 (43.67%) Windows 2 232 (38.67%) SQL 3 168 (28.00%) Microsoft 4 147 (24.50%) Oracle 5 143 (23.83%) Finance 6 112 (18.67%) MS Excel 7 108 (18.00%) MS Office 8 98 (16.33%) Active Directory 9 97 (16.17%) SQL Server 10 92 (15.33%) VMware 11 91 (15.17%) ITIL 12 82 (13.67%) Citrix 13 75 (12.50%) Windows Server 2003 14 74 (12.33%) Windows Server 2008 15 72 (12.00%) Linux

16 71 (11.83%) .NET 17 68 (11.33%) Java 17 68 (11.33%) SLA 18 62 (10.33%) XML 19 54 (9.000%) HTML 20 53 (8.833%) Windows XP 20 53 (8.833%) VMware Infrastructure 21 51 (8.500%) Cisco 22 49 (8.167%) Degree 23 44 (7.333%) Windows 7 24 42 (7.000%) Microsoft Certification 24 42 (7.000%) Firewall 25 41 (6.833%) UNIX 25 41 (6.833%) Incident Management 26 40 (6.667%) TCP/IP

Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 71 (11.83%) .NET 2 62 (10.33%) XML 3 54 (9.000%) HTML 4 27 (4.500%) J2EE 5 22 (3.667%) CSS 6 20 (3.333%) JSP 7 18 (3.000%) ASP 8 17 (2.833%) ASP.NET 9 13 (2.167%) WebSphere 10 12 (2.000%) SOAP 11 11 (1.833%) Middleware 12 10 (1.667%) JDBC 13 7 (1.167%) Struts 14 5 (0.833%) XHTML 14 5 (0.833%) XSL 14 5 (0.833%) JSTL 15 4 (0.667%) Web Services 16 3 (0.500%) XSLT 16 3 (0.500%) COM 16 3 (0.500%) .NET Framework	Application Platforms 1 40 (6.667%) MS Exchange 2 36 (6.000%) IIS 3 34 (5.667%) Tomcat 4 31 (5.167%) Apache 5 19 (3.167%) Exchange Server 2010 5 19 (3.167%) Exchange Server 2007 6 16 (2.667%) WebLogic 7 13 (2.167%) Exchange Server 2003 8 12 (2.000%) GlassFish 9 11 (1.833%) WebSphere Application Server 10 10 (1.667%) SharePoint 11 8 (1.333%) ESB 12 6 (1.000%) IBM HTTP Server 12 6 (1.000%) MQSeries 13 5 (0.833%) IBM Notes 14 4 (0.667%) CMS 14 4 (0.667%) Blackberry Enterprise Server 15 3 (0.500%) Oracle Application Server 16 2 (0.333%) Lync 16 2 (0.333%) SharePoint Server
Applications 1 112 (18.67%) MS Excel 2 108 (18.00%) MS Office 3 17 (2.833%) MS Project 4 10 (1.667%) MS Visio 5 4 (0.667%) MS PowerPoint	Business Applications 1 32 (5.333%) Oracle EBS 2 28 (4.667%) Oracle EBS R12 3 19 (3.167%) Oracle Financials 4 16 (2.667%) Oracle 11i 5 14 (2.333%) Oracle Financial Analyzer 6 10 (1.667%) SAP CO 6 10 (1.667%) SAP FI/CO 6 10 (1.667%) SAP FI 7 8 (1.333%) Exchequer 7 8 (1.333%) Sage 200 8 6 (1.000%) Oracle Applications 8 6 (1.000%) SAP MM 9 5 (0.833%) SalesLogix 9 5 (0.833%) Oracle iRecruitment 10 4 (0.667%) Dynamics AX 11 3 (0.500%) Pegasus Opera 11 3 (0.500%) Oracle Payroll 11 3 (0.500%) Remedy ITSM 11 3 (0.500%) SAP Business One 11 3 (0.500%) AWD
Communications & Networking 1 42 (7.000%) Firewall 2 40 (6.667%) TCP/IP 2 40 (6.667%) LAN 3 31 (5.167%) DNS 4 25 (4.167%) SAN 5 22 (3.667%) FTP 6 18 (3.000%) Internet 6 18 (3.000%) VPN 7 17 (2.833%) WAN 8 15 (2.500%) DHCP 9 12 (2.000%) SSH 10 11 (1.833%) HTTP 10 11 (1.833%) 3G 11 9 (1.500%) VoIP 12 7 (1.167%) ADSL 13 6 (1.000%) LDAP 14 4 (0.667%) VLAN 14 4 (0.667%) Network Security 14 4 (0.667%) Wi-Fi 14 4 (0.667%) MPLS	Database & Business Intelligence 1 97 (16.17%) SQL Server 2 37 (6.167%) SQL Server 2008 3 31 (5.167%) SQL Server 2005 4 26 (4.333%) Oracle 8/8i 5 18 (3.000%) Oracle 10g 5 18 (3.000%) Oracle Reports 6 17 (2.833%) SQL Server Integration Services 7 14 (2.333%) Oracle Discoverer 7 14 (2.333%) MySQL 8 13 (2.167%) DB2 8 13 (2.167%) Oracle 11g 9 12 (2.000%) TOAD 10 11 (1.833%) SQL Server Reporting Services 11 9 (1.500%) RDBMS 12 7 (1.167%) SQLPlus 13 5 (0.833%) PerformancePoint 14 4 (0.667%) Oracle OWB 14 4 (0.667%) Data Warehouse 15 3 (0.500%) SQL Server Analysis Services 15 3 (0.500%) Oracle BI EE
Development Applications 1 12 (2.000%) JIRA 2 9 (1.500%) ClearQuest 3 7 (1.167%) Visual Studio 3 7 (1.167%) ProC 4 5 (0.833%) JUnit 4 5 (0.833%) WebSphere Studio Application Developer 4 5 (0.833%) Eclipse 4 5 (0.833%) Rational Application Developer 5 2 (0.333%) Team Foundation Server 5 2 (0.333%) PowerBuilder 6 1 (0.167%) WinDbg 6 1 (0.167%) Git (software)	General 1 143 (23.83%) Finance 2 30 (5.000%) Legal 3 18 (3.000%) Retail 4 17 (2.833%) Telecoms 5 15 (2.500%) Games 6 11 (1.833%) Advertising 7 7 (1.167%) Back Office 7 7 (1.167%) Banking 8 3 (0.500%) Pharmaceutical 9 2 (0.333%) General Ledger 9 2 (0.333%) Marketing 9 2 (0.333%) Manufacturing 10 1 (0.167%) Automotive 10 1 (0.167%) Dutch Language 10 1 (0.167%) Local Government 10 1 (0.167%) Billing
Miscellaneous 1 25 (4.167%) AS400 2 20 (3.333%) Computer Science 3 13 (2.167%) iSeries 4 12 (2.000%) Blackberry 5 11 (1.833%) SWIFT 6 8 (1.333%) iPhone 6 8 (1.333%) Enterprise Software 7 6 (1.000%) Replication 8 5 (0.833%) Client/Server 8 5 (0.833%) Management Information System 8 5 (0.833%) LPAR 8 5 (0.833%) Wiki 9 4 (0.667%) Handset 10 2 (0.333%) Statistics 10 2 (0.333%) Mathematics 10 2 (0.333%) Fat Client 10 2 (0.333%) Data Extraction 10 2 (0.333%) NHS 10 2 (0.333%) Thin Client 11 1 (0.167%) Mainframe	Operating Systems 1 262 (43.67%) Windows 2 75 (12.50%) Windows Server 2003 3 74 (12.33%) Windows Server 2008 4 72 (12.00%) Linux 5 53 (8.833%) Windows XP 6 44 (7.333%) Windows 7 7 41 (6.833%) UNIX 8 21 (3.500%) Red Hat Enterprise Linux 9 12 (2.000%) Windows Vista 10 11 (1.833%) AIX 11 8 (1.333%) Windows 2000 12 7 (1.167%) Debian 13 5 (0.833%) Solaris 14 4 (0.667%) Windows 8 15 2 (0.333%) Windows Server 2012 15 2 (0.333%) Windows Mobile 15 2 (0.333%) Mac OS 15 2 (0.333%) Android 15 2 (0.333%) OS/400 16 1 (0.167%) Mac OS X
Processes & Methodologies 1 91 (15.17%) ITIL 2 41 (6.833%) Incident Management 3 34 (5.667%) ERP 4 24 (4.000%) Network Management 5 23 (3.833%) Service Management 5 23 (3.833%) Change Management 6 20 (3.333%) Change Control 7 19 (3.167%) E-Commerce 8 16 (2.667%) Release Management 9 15 (2.500%) Service Delivery 10 14 (2.333%) Project Management 11 13 (2.167%) Problem Management 12 11 (1.833%) Business Intelligence 12 11 (1.833%) User Acceptance Testing 13 10 (1.667%) CRM 14 9 (1.500%) Web Development 14 9 (1.500%) Content Management 15 8 (1.333%) System Testing 15 8 (1.333%) Load Balancing 15 8 (1.333%) Disaster Recovery	Programming Languages 1 232 (38.67%) SQL 2 68 (11.33%) Java 3 35 (5.833%) JavaScript 4 22 (3.667%) VB 5 17 (2.833%) Perl 5 17 (2.833%) C# 6 16 (2.667%) PL/SQL 7 15 (2.500%) VB.NET 8 13 (2.167%) Bash shell 9 11 (1.833%) T-SQL 9 11 (1.833%) RPG 10 9 (1.500%) ABAP 11 8 (1.333%) Python 12 5 (0.833%) Shell Script 13 2 (0.333%) Korn 13 2 (0.333%) Apex Code 13 2 (0.333%) VBA 13 2 (0.333%) PHP 14 1 (0.167%) VBScript 14 1 (0.167%) PowerShell
Qualifications 1 49 (8.167%) Degree 2 42 (7.000%) Microsoft Certification 3 24 (4.000%) MCSE 4 19 (3.167%) Cisco Certification 5 13 (2.167%) ITIL Certification 6 10 (1.667%) CCNA 6 10 (1.667%) MCP 7 8 (1.333%) MCITP 8 6 (1.000%) VMware Certified Professional (VCP) 8 6 (1.000%) MCSA 9 5 (0.833%) CCNP 9 5 (0.833%) Sun Certification 9 5 (0.833%) Security Cleared 10 3 (0.500%) HND 10 3 (0.500%) PRINCE2 Certification 10 3 (0.500%) MCTS 11 2 (0.333%) SC Cleared 11 2 (0.333%) CCVP 11 2 (0.333%) ISEB 11 2 (0.333%) OCP	Quality Assurance & Compliance 1 68 (11.33%) SLA 2 4 (0.667%) QA 3 1 (0.167%) ISO 9000 3 1 (0.167%) PCI DSS 3 1 (0.167%) ISO/IEC 27001 3 1 (0.167%) Data Quality
System Software 1 98 (16.33%) Active Directory 2 53 (8.833%) VMware Infrastructure 3 22 (3.667%) XenApp 4 21 (3.500%) VMware ESX 5 14 (2.333%) vSphere 6 12 (2.000%) Hyper-V 7 6 (1.000%) Xen 8 4 (0.667%) VMware ESXi 8 4 (0.667%) XenDesktop 9 3 (0.500%) NFS 9 3 (0.500%) Terminal Services 9 3 (0.500%) Citrix Presentation Server 10 2 (0.333%) VirtualBox 10 2 (0.333%) Oracle RAC 10 2 (0.333%) XenServer 10 2 (0.333%) Microsoft App-V 10 2 (0.333%) ISA Server 10 2 (0.333%) Tivoli Workload Scheduler 10 2 (0.333%) Terminal Server 11 1 (0.167%) MetaFrame	Systems Management 1 16 (2.667%) Tivoli 2 10 (1.667%) Backup Exec 3 8 (1.333%) SCCM 3 8 (1.333%) Nagios 4 7 (1.167%) ServiceCenter 5 6 (1.000%) Tivoli Storage Manager 5 6 (1.000%) CiscoWorks 6 4 (0.667%) HP SIM 7 2 (0.333%) Cisco UCCX 7 2 (0.333%) FortiGate 7 2 (0.333%) Cisco CUCM 7 2 (0.333%) Symantec Enterprise Vault 7 2 (0.333%) WSUS 7 2 (0.333%) ARCserve 8 1 (0.167%) Norton AntiVirus 8 1 (0.167%) Tivoli Identity Manager 8 1 (0.167%) Control-M 8 1 (0.167%) Sysprep 8 1 (0.167%) SCVMM 8 1 (0.167%) McAfee ePO
Vendors 1 168 (28.00%) Microsoft 2 147 (24.50%) Oracle 3 92 (15.33%) VMware 4 82 (13.67%) Citrix 5 51 (8.500%) Cisco 6 40 (6.667%) HP 7 31 (5.167%) SAP 8 27 (4.500%) Sage 9 23 (3.833%) IBM 10 16 (2.667%) JBoss 11 13 (2.167%) Pegasus 12 12 (2.000%) Symantec 13 10 (1.667%) Apple 14 9 (1.500%) Red Hat 15 8 (1.333%) CheckPoint 16 7 (1.167%) F5 16 7 (1.167%) JD Edwards 17 6 (1.000%) Cognos 17 6 (1.000%) Sun 18 5 (0.833%) Avaya