The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 79 77 56
Rank change year-on-year
-2 -21
Permanent jobs requiring a Support Analyst 312 312 383
As % of all permanent IT jobs located in the East of England 3.57% 3.60% 4.12%
As % of the Job Titles category 3.74% 3.75% 4.29%
Number of salaries quoted 249 266 314
Average salary £30,000 £28,500 £27,500
Average salary % change year-on-year
+5.26% +3.63%
90% offered a salary of more than £20,500 £21,500 £20,000
10% offered a salary of more than £42,500 £48,500 £45,000
UK excluding London average salary £27,500 £27,500 £27,873
% change year-on-year
- -1.33%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
8344 8315 8922
As % of all permanent IT jobs located in the East of England 95.41% 95.84% 95.98%
Number of salaries quoted 6937 7231 7396
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,500 £25,500 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
England

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 16 April 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Essex +23 98 £32,500 -23.52% 7
Hertfordshire -4 89 £27,000 -5.26% 11
Bedfordshire +4 56 £30,000 -24.05% 6
Cambridgeshire -23 44 £34,250 +26.85% 4
Norfolk -10 18 £23,875 +11.04%
Suffolk -10 12 £27,500 +25.00% 2
East Anglia 0 2 £27,500 -8.33%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 16 April 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 241 (46.35%) Windows
2 218 (41.92%) SQL
3 203 (39.04%) Microsoft
4 143 (27.50%) Finance
5 129 (24.81%) Active Directory
6 117 (22.50%) Oracle
7 114 (21.92%) Java
8 108 (20.77%) ITIL
9 105 (20.19%) MS Office
10 87 (16.73%) MS Excel
11 86 (16.54%) Windows Server 2008
12 84 (16.15%) Linux
13 80 (15.38%) SQL Server
13 80 (15.38%) Citrix
14 78 (15.00%) VMware
15 73 (14.04%) Windows Server 2003
15 73 (14.04%) UNIX
16 68 (13.08%) IIS
17 62 (11.92%) J2EE
18 56 (10.77%) Microsoft Certification
19 55 (10.58%) Tomcat
20 53 (10.19%) E-Commerce
20 53 (10.19%) FTP
21 52 (10.00%) SLA
22 51 (9.81%) Firewall
23 50 (9.62%) Retail
24 48 (9.23%) MS Exchange
25 47 (9.04%) .NET
26 46 (8.85%) SharePoint
27 43 (8.27%) Windows XP

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 16 April 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 68 (13.08%) IIS
2 55 (10.58%) Tomcat
3 48 (9.23%) MS Exchange
4 46 (8.85%) SharePoint
5 33 (6.35%) IBM HTTP Server
5 33 (6.35%) MQSeries
5 33 (6.35%) WebSphere Application Server
5 33 (6.35%) WebSphere
6 21 (4.04%) Apache
7 20 (3.85%) Exchange Server 2010
8 15 (2.88%) Blackberry Enterprise Server
9 13 (2.50%) Lotus Domino
10 10 (1.92%) IBM Notes
10 10 (1.92%) Exchange Server 2003
11 8 (1.54%) Exchange Server 2007
11 8 (1.54%) Drupal
12 7 (1.35%) SharePoint Server
12 7 (1.35%) WebLogic
13 3 (0.58%) SharePoint 2013
14 2 (0.38%) Exchange Server 2013
Applications
1 105 (20.19%) MS Office
2 87 (16.73%) MS Excel
3 10 (1.92%) MS PowerPoint
4 1 (0.19%) MS Visio
Business Applications
1 11 (2.12%) Oracle CRM
1 11 (2.12%) Magento
1 11 (2.12%) SunGard APT
1 11 (2.12%) FastVal
2 10 (1.92%) Oracle EBS R12
3 8 (1.54%) Oracle General Ledger
3 8 (1.54%) Oracle Payables
3 8 (1.54%) Oracle Receivables
3 8 (1.54%) Dynamics NAV
3 8 (1.54%) Oracle Financials
4 6 (1.15%) Dynamics CRM
4 6 (1.15%) AWD
5 5 (0.96%) Dynamics GP
5 5 (0.96%) RiskWrite
5 5 (0.96%) SAP CO
5 5 (0.96%) Oracle 11i
5 5 (0.96%) SAP FI
5 5 (0.96%) Oracle EBS
6 4 (0.77%) SAP FI/CO
7 3 (0.58%) Remedy ITSM
Cloud Services
1 11 (2.12%) Office 365
2 6 (1.15%) SaaS
Communications & Networking
1 53 (10.19%) FTP
2 51 (9.81%) Firewall
3 41 (7.88%) VPN
4 36 (6.92%) DNS
5 34 (6.54%) HTTP
6 33 (6.35%) TCP/IP
7 30 (5.77%) WAN
8 29 (5.58%) LAN
8 29 (5.58%) DHCP
9 23 (4.42%) SAN
10 14 (2.69%) VoIP
11 13 (2.50%) LDAP
11 13 (2.50%) SSH
12 11 (2.12%) Internet
12 11 (2.12%) SSL
13 9 (1.73%) Wi-Fi
14 8 (1.54%) NAS
15 6 (1.15%) NetScaler
15 6 (1.15%) Wireless
16 3 (0.58%) ADSL
Database & Business Intelligence
1 80 (15.38%) SQL Server
2 34 (6.54%) DB2
3 24 (4.62%) Relational Database
4 17 (3.27%) Oracle Database
5 14 (2.69%) RDBMS
6 13 (2.50%) MySQL
7 12 (2.31%) SQL Server Reporting Services
8 11 (2.12%) NoSQL
9 7 (1.35%) Oracle Database 11g
9 7 (1.35%) Oracle Database 10g
10 6 (1.15%) MS Access
11 5 (0.96%) Crystal Reports
12 3 (0.58%) SQL Server 2008
12 3 (0.58%) SAP BW
13 2 (0.38%) SQL Server 2005
13 2 (0.38%) SQL Server Integration Services
13 2 (0.38%) QlikView
13 2 (0.38%) Oracle Reports
13 2 (0.38%) Data Warehouse
14 1 (0.19%) BusinessObjects
Development Applications
1 15 (2.88%) Toad
2 14 (2.69%) ClearQuest
3 11 (2.12%) JIRA
4 10 (1.92%) Team Foundation Server
5 8 (1.54%) Subversion
5 8 (1.54%) VSS/SourceSafe
6 6 (1.15%) Selenium
7 4 (0.77%) Visual Studio
8 1 (0.19%) Visual Composer
General
1 143 (27.50%) Finance
2 50 (9.62%) Retail
3 34 (6.54%) Manufacturing
4 11 (2.12%) Marketing
5 7 (1.35%) Telecoms
6 6 (1.15%) Dutch Language
7 4 (0.77%) Multimedia
8 3 (0.58%) Back Office
8 3 (0.58%) Law
9 2 (0.38%) Publishing
9 2 (0.38%) Banking
10 1 (0.19%) French Language
10 1 (0.19%) German Language
Libraries, Frameworks & Software Standards
1 62 (11.92%) J2EE
2 47 (9.04%) .NET
3 42 (8.08%) Middleware
4 37 (7.12%) XML
5 33 (6.35%) JDBC
6 30 (5.77%) HTML
7 20 (3.85%) ASP.NET
8 13 (2.50%) CSS
9 10 (1.92%) XSLT
9 10 (1.92%) jQuery
10 8 (1.54%) HTML5
10 8 (1.54%) CSS3
10 8 (1.54%) Sass
10 8 (1.54%) Silverlight
10 8 (1.54%) Web Services
10 8 (1.54%) Flash
11 5 (0.96%) ADSI
11 5 (0.96%) ODBC
11 5 (0.96%) COM+
11 5 (0.96%) .NET Framework
Miscellaneous
1 19 (3.65%) Enterprise Software
2 18 (3.46%) Blackberry
3 14 (2.69%) Management Information System
4 12 (2.31%) AS400
5 11 (2.12%) Grid Computing
5 11 (2.12%) Clustering
6 10 (1.92%) Kindle
7 9 (1.73%) Fat Client
7 9 (1.73%) Thin Client
8 7 (1.35%) SecurID
8 7 (1.35%) Computer Science
8 7 (1.35%) iSeries
9 6 (1.15%) iPad
9 6 (1.15%) Mathematics
9 6 (1.15%) Statistics
10 5 (0.96%) Replication
10 5 (0.96%) EPoS
10 5 (0.96%) Hedge funds
10 5 (0.96%) iPhone
10 5 (0.96%) DataPower
Operating Systems
1 241 (46.35%) Windows
2 86 (16.54%) Windows Server 2008
3 84 (16.15%) Linux
4 73 (14.04%) UNIX
4 73 (14.04%) Windows Server 2003
5 43 (8.27%) Windows XP
5 43 (8.27%) Windows 7
6 37 (7.12%) Solaris
7 35 (6.73%) AIX
8 12 (2.31%) Apple iOS
9 9 (1.73%) Windows 2000
9 9 (1.73%) Android
10 8 (1.54%) Windows Vista
10 8 (1.54%) Windows Server 2012
10 8 (1.54%) Red Hat Enterprise Linux
11 7 (1.35%) Windows Phone 8
11 7 (1.35%) Windows Phone
11 7 (1.35%) VMS
12 5 (0.96%) Mac OS X
13 3 (0.58%) Windows 8
Processes & Methodologies
1 108 (20.77%) ITIL
2 53 (10.19%) E-Commerce
3 42 (8.08%) Problem Management
4 39 (7.50%) CRM
5 35 (6.73%) Incident Management
6 28 (5.38%) Release Management
7 27 (5.19%) Change Control
8 26 (5.00%) Configuration Management
8 26 (5.00%) Service Delivery
9 19 (3.65%) Root Cause Analysis
10 16 (3.08%) Capacity Management
11 14 (2.69%) Workflow
12 11 (2.12%) Risk Management
12 11 (2.12%) OO
12 11 (2.12%) Performance Management
12 11 (2.12%) Load Balancing
13 10 (1.92%) ERP
13 10 (1.92%) Service Management
13 10 (1.92%) ITSM
14 9 (1.73%) Project Management
Programming Languages
1 218 (41.92%) SQL
2 114 (21.92%) Java
3 34 (6.54%) Perl
4 31 (5.96%) Bash Shell
5 30 (5.77%) JavaScript
6 22 (4.23%) PHP
7 18 (3.46%) PL/SQL
8 15 (2.88%) VB
9 14 (2.69%) Python
9 14 (2.69%) Shell Script
10 11 (2.12%) C#
11 8 (1.54%) XQuery
12 6 (1.15%) T-SQL
13 5 (0.96%) VBScript
14 4 (0.77%) PowerShell
15 3 (0.58%) C
15 3 (0.58%) COBOL
16 2 (0.38%) C++
16 2 (0.38%) VB.NET
16 2 (0.38%) VB6
Qualifications
1 56 (10.77%) Microsoft Certification
2 42 (8.08%) Degree
3 37 (7.12%) MCP
4 33 (6.35%) MCSE
5 13 (2.50%) MCITP
6 10 (1.92%) MCSA
7 8 (1.54%) ITIL Certification
8 7 (1.35%) Cisco Certification
8 7 (1.35%) CCNA
9 6 (1.15%) CCA
9 6 (1.15%) Citrix Certification
9 6 (1.15%) CNA
9 6 (1.15%) CNE
9 6 (1.15%) Novell Certification
9 6 (1.15%) CCIA
10 4 (0.77%) A+ Certification
11 3 (0.58%) CCSP
11 3 (0.58%) CCNP
11 3 (0.58%) CCIP
12 2 (0.38%) RHCE
Quality Assurance & Compliance
1 52 (10.00%) SLA
2 18 (3.46%) ISO 9001
System Software
1 129 (24.81%) Active Directory
2 41 (7.88%) VMware Infrastructure
3 16 (3.08%) XenApp
3 16 (3.08%) vSphere
4 13 (2.50%) Citrix Presentation Server
5 9 (1.73%) XenServer
5 9 (1.73%) Terminal Server
5 9 (1.73%) ISA Server
6 7 (1.35%) XenDesktop
7 6 (1.15%) Forefront TMG
8 5 (0.96%) UAG
8 5 (0.96%) VMware ESX
8 5 (0.96%) Terminal Services
9 4 (0.77%) Hyper-V
10 2 (0.38%) Microsoft App-V
11 1 (0.19%) Snort
Systems Management
1 18 (3.46%) Tivoli
2 14 (2.69%) Backup Exec
3 11 (2.12%) Puppet
3 11 (2.12%) Opscode Chef
4 9 (1.73%) Norton AntiVirus
5 8 (1.54%) Nagios
6 7 (1.35%) McAfee ePO
7 4 (0.77%) ARCserve
8 3 (0.58%) Tivoli Storage Manager
8 3 (0.58%) HP SIM
9 2 (0.38%) Symantec Endpoint Protection
9 2 (0.38%) CiscoWorks
10 1 (0.19%) SCCM
Vendors
1 203 (39.04%) Microsoft
2 117 (22.50%) Oracle
3 80 (15.38%) Citrix
4 78 (15.00%) VMware
5 43 (8.27%) IBM
6 31 (5.96%) Cisco
7 28 (5.38%) SAP
8 23 (4.42%) Symantec
9 19 (3.65%) JBoss
10 17 (3.27%) McAfee
10 17 (3.27%) Lotus
11 12 (2.31%) JD Edwards
11 12 (2.31%) Remedy
11 12 (2.31%) Civica
12 11 (2.12%) Business Objects
12 11 (2.12%) SunGard
12 11 (2.12%) HP
13 10 (1.92%) Adobe
13 10 (1.92%) CODA
14 9 (1.73%) LANDesk
Ipswich, Suffolk
ARM Technology
Salary: £40000 - £50000 per annum + Benefits
Posted: 12 hours ago
Watford, Hertfordshire
Salmon Limited
Posted: 13 hours ago
Witham, Essex
Extra Technology 'Human Capital Solutions' Ltd
Salary: From £35,000 to £55,000 per annum + Benefits
Posted: 15 hours ago
Hertfordshire
SPS Resourcing
Salary: From £32,000 to £37,000 per annum Includes Excellent Bonus & Benefits
Posted: 17 hours ago
Cambridge, Cambridgeshire
Computer People
Salary: £30000.00 - £33700.00 per annum + Excellent Benefits
Posted: 17 hours ago
Hertfordshire
Volt
Salary: £28000 - £32000 per annum + Total Package £36,000
Posted: 19 hours ago
Hertfordshire
DP Connect
Salary: £28000 - £32000 per annum + Pension, Bonus, Healthcare
Posted: 19 hours ago
Bedford, Bedfordshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £35,000 per annum Depends on experience + Company Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
The One Group
Salary: £25k - 30k per year
Posted: Yesterday
Essex
Sanderson
Salary: £25 - £28 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
University of Cambridge
Salary: From £26,527 to £30,728 per annum
Posted: Yesterday
Hoddesdon, Hertfordshire
ReThink Recruitment
Salary: £22000 - £30000 per annum + BENEFITS
Posted: Yesterday
Hatfield, Hertfordshire
Vertex Solutions
Salary: £35000.00 - £42500.00 per annum + Benefits
Posted: 2 days ago
Luton
Volt
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £45000 per annum + bonus, pension etc
Posted: 5 days ago
Essex
Cooper Lomaz Recruitment Ltd
Salary: £18k per year
Posted: 5 days ago
Bury St. Edmunds
Hays IT - Uk Posting account
Salary: £19000.00 - £23000.00 per annum
Posted: 5 days ago
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 5 days ago
Luton
Interquest - IQ ESM
Posted: 5 days ago
Harpenden
Interquest - IQ ESM
Salary: £22000 - £25000 per annum
Posted: 6 days ago