The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 73 76 80
Rank change year-on-year
+3 +4
Permanent jobs requiring a Support Analyst 275 312 305
As % of all permanent IT jobs located in the East of England 3.65% 3.61% 3.56%
As % of the Job Titles category 3.79% 3.77% 3.71%
Number of salaries quoted 247 249 260
Average salary £30,000 £30,000 £28,250
Average salary % change year-on-year
- +6.19%
90% offered a salary of more than £22,400 £20,500 £21,500
10% offered a salary of more than £45,000 £42,500 £48,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7250 8268 8221
As % of all permanent IT jobs located in the East of England 96.13% 95.63% 95.87%
Number of salaries quoted 5961 6859 7147
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £60,000 £55,000 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 21 April 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 106 £32,000 +18.51% 11
Bedfordshire +19 48 £45,000 +50.00% 5
Essex -27 47 £28,000 -13.84% 3
Cambridgeshire +15 41 £30,000 -12.40% 2
Suffolk +29 23 £26,750 -2.72% 8
Norfolk -4 10 £31,250 +30.89%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 21 April 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 233 (38.01%) Windows
2 223 (36.38%) SQL
3 195 (31.81%) Microsoft
4 176 (28.71%) ITIL
5 149 (24.31%) Active Directory
6 131 (21.37%) SQL Server
7 124 (20.23%) MS Excel
8 113 (18.43%) Linux
9 108 (17.62%) Oracle
10 103 (16.80%) Finance
11 100 (16.31%) Java
12 99 (16.15%) MS Office
13 94 (15.33%) IIS
13 94 (15.33%) UNIX
14 82 (13.38%) Analytical Skills
15 81 (13.21%) Tomcat
16 80 (13.05%) SLA
17 66 (10.77%) MS Exchange
18 63 (10.28%) Windows 7
19 60 (9.79%) .NET
20 59 (9.62%) Apache
21 58 (9.46%) WebLogic
22 56 (9.14%) SharePoint
22 56 (9.14%) Service Management
22 56 (9.14%) Windows Server 2008
23 54 (8.81%) Microsoft Certification
24 53 (8.65%) J2EE
24 53 (8.65%) MySQL
24 53 (8.65%) Incident Management
25 51 (8.32%) PL/SQL

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 21 April 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 94 (15.33%) IIS
2 81 (13.21%) Tomcat
3 66 (10.77%) MS Exchange
4 59 (9.62%) Apache
5 58 (9.46%) WebLogic
6 56 (9.14%) SharePoint
7 34 (5.55%) JBoss
8 25 (4.08%) WebSphere
9 23 (3.75%) WebSphere Application Server
10 19 (3.10%) Exchange Server 2010
11 16 (2.61%) Exchange Server 2007
12 12 (1.96%) MQSeries
12 12 (1.96%) IBM HTTP Server
13 11 (1.79%) ColdFusion
14 8 (1.31%) Exchange Server 2003
15 7 (1.14%) Blackberry Enterprise Server
15 7 (1.14%) IBM Notes
16 6 (0.98%) Exchange Server 2013
17 5 (0.82%) Drupal
17 5 (0.82%) Lync
Applications
1 124 (20.23%) MS Excel
2 99 (16.15%) MS Office
3 15 (2.45%) MS PowerPoint
4 4 (0.65%) MS Project
5 2 (0.33%) MS Visio
5 2 (0.33%) S-PLUS
6 1 (0.16%) Spreadsheet
Business Applications
1 28 (4.57%) SAP FI
2 27 (4.40%) SAP CO
3 26 (4.24%) SAP FI/CO
4 15 (2.45%) Oracle EBS
5 11 (1.79%) Dynamics CRM
6 9 (1.47%) CA PPM
6 9 (1.47%) Maximo
7 8 (1.31%) SAP CRM
7 8 (1.31%) Oracle SCM
7 8 (1.31%) Oracle Financials
8 7 (1.14%) Oracle Financial Analyzer
8 7 (1.14%) Oracle EBS R12
8 7 (1.14%) Oracle iProcurement
9 6 (0.98%) Dynamics AX
9 6 (0.98%) Dynamics NAV
10 5 (0.82%) Oracle 11i
11 4 (0.65%) Oracle ERP
12 3 (0.49%) Agresso
12 3 (0.49%) SAP HR
12 3 (0.49%) SAP SD
Cloud Services
1 10 (1.63%) Office 365
2 9 (1.47%) SaaS
3 5 (0.82%) Cloud Computing
4 3 (0.49%) PaaS
4 3 (0.49%) IaaS
5 2 (0.33%) Microsoft Azure
5 2 (0.33%) Amazon AWS
Communications & Networking
1 37 (6.04%) FTP
2 33 (5.38%) VPN
3 31 (5.06%) TCP/IP
4 29 (4.73%) VoIP
5 26 (4.24%) Firewall
5 26 (4.24%) SAN
6 24 (3.92%) Internet
7 21 (3.43%) VLAN
8 19 (3.10%) HTTP
9 17 (2.77%) DHCP
10 16 (2.61%) DNS
11 14 (2.28%) SSL
11 14 (2.28%) WAN
11 14 (2.28%) Cisco IOS
12 12 (1.96%) LAN
13 10 (1.63%) SSH
13 10 (1.63%) Fibre Channel
13 10 (1.63%) PuTTY
13 10 (1.63%) WinSCP
14 4 (0.65%) Junos
Database & Business Intelligence
1 131 (21.37%) SQL Server
2 53 (8.65%) MySQL
3 27 (4.40%) Oracle Database
4 17 (2.77%) Oracle Database 10g
5 15 (2.45%) SQL Server 2005
6 14 (2.28%) Oracle Database 11g
6 14 (2.28%) Relational Database
7 12 (1.96%) DB2
8 10 (1.63%) RDBMS
8 10 (1.63%) SQL Server 2008
8 10 (1.63%) SQL Server 2012
9 7 (1.14%) Oracle Discoverer
10 6 (0.98%) SQL Server Reporting Services
11 5 (0.82%) Microsoft Analysis Services
11 5 (0.82%) SQL Server Analysis Services
11 5 (0.82%) SQL Server Integration Services
12 4 (0.65%) SAP BI
12 4 (0.65%) Crystal Reports
13 3 (0.49%) SAP BW
13 3 (0.49%) PostgreSQL
Development Applications
1 18 (2.94%) VisualVM
2 11 (1.79%) JIRA
3 10 (1.63%) Toad
4 8 (1.31%) Team Foundation Server
5 5 (0.82%) Subversion
5 5 (0.82%) VSS/SourceSafe
5 5 (0.82%) Oracle Forms
6 1 (0.16%) SQL Server Management Studio (SSMS)
General
1 103 (16.80%) Finance
2 25 (4.08%) Retail
3 10 (1.63%) Manufacturing
3 10 (1.63%) Telecoms
4 6 (0.98%) Banking
5 4 (0.65%) Advertising
5 4 (0.65%) Publishing
6 3 (0.49%) German Language
6 3 (0.49%) Marketing
6 3 (0.49%) Back Office
6 3 (0.49%) Electronics
7 2 (0.33%) Law
7 2 (0.33%) Legal
7 2 (0.33%) Danish Language
7 2 (0.33%) French Language
7 2 (0.33%) Multimedia
7 2 (0.33%) Billing
8 1 (0.16%) Automotive
8 1 (0.16%) Front Office
Libraries, Frameworks & Software Standards
1 60 (9.79%) .NET
2 53 (8.65%) J2EE
3 44 (7.18%) Middleware
4 39 (6.36%) HTML
5 36 (5.87%) XML
6 23 (3.75%) COM+
7 20 (3.26%) ASP.NET
8 19 (3.10%) CSS
9 17 (2.77%) SOAP
10 12 (1.96%) JDBC
11 11 (1.79%) DHTML
11 11 (1.79%) DOM
12 10 (1.63%) Oracle Fusion
13 8 (1.31%) HTML5
14 7 (1.14%) XSLT
15 5 (0.82%) Flash
15 5 (0.82%) XSL
15 5 (0.82%) CSS3
15 5 (0.82%) Sass
15 5 (0.82%) Silverlight
Miscellaneous
1 82 (13.38%) Analytical Skills
2 28 (4.57%) Enterprise Software
3 22 (3.59%) DataPower
3 22 (3.59%) Client/Server
4 20 (3.26%) Computer Science
5 15 (2.45%) Blackberry
6 12 (1.96%) FMCG
6 12 (1.96%) Kindle
7 10 (1.63%) Management Information System
8 8 (1.31%) EPoS
9 7 (1.14%) Mathematics
9 7 (1.14%) Replication
9 7 (1.14%) Clustering
9 7 (1.14%) iSeries
10 6 (0.98%) AS400
11 4 (0.65%) NHS
11 4 (0.65%) Open Source
11 4 (0.65%) Private Cloud
12 3 (0.49%) iPad
12 3 (0.49%) Physics
Operating Systems
1 233 (38.01%) Windows
2 113 (18.43%) Linux
3 94 (15.33%) UNIX
4 63 (10.28%) Windows 7
5 56 (9.14%) Windows Server 2008
6 49 (7.99%) Windows XP
7 48 (7.83%) Solaris
8 47 (7.67%) Windows Server 2012
9 28 (4.57%) Windows Server 2003
10 22 (3.59%) Red Hat Enterprise Linux
11 17 (2.77%) AIX
12 16 (2.61%) Windows 8
13 13 (2.12%) Android
14 11 (1.79%) Apple iOS
15 10 (1.63%) Windows Vista
16 9 (1.47%) Mac OS X
17 4 (0.65%) Mac OS
Processes & Methodologies
1 176 (28.71%) ITIL
2 56 (9.14%) Service Management
3 53 (8.65%) Incident Management
4 39 (6.36%) Configuration Management
5 35 (5.71%) E-Commerce
6 32 (5.22%) Project Management
7 27 (4.40%) Problem Management
8 26 (4.24%) Performance Tuning
9 24 (3.92%) Continuous Improvement
9 24 (3.92%) Disaster Recovery
10 22 (3.59%) CRM
11 17 (2.77%) Root Cause Analysis
12 16 (2.61%) Business Intelligence
12 16 (2.61%) User Acceptance Testing
13 15 (2.45%) Change Control
13 15 (2.45%) Asset Management
14 14 (2.28%) Agile Software Development
14 14 (2.28%) ERP
15 13 (2.12%) Stakeholder Management
16 12 (1.96%) Capacity Management
Programming Languages
1 223 (36.38%) SQL
2 100 (16.31%) Java
3 51 (8.32%) PL/SQL
4 41 (6.69%) Shell Script
5 35 (5.71%) JavaScript
6 31 (5.06%) PowerShell
7 21 (3.43%) PHP
8 15 (2.45%) C#
8 15 (2.45%) Bash Shell
9 14 (2.28%) T-SQL
9 14 (2.28%) VBScript
10 12 (1.96%) Perl
11 11 (1.79%) VB
12 7 (1.14%) C
13 5 (0.82%) VBA
13 5 (0.82%) XQuery
14 3 (0.49%) FoxPro (VFP)
14 3 (0.49%) ABAP
15 1 (0.16%) C++
15 1 (0.16%) VB6
Qualifications
1 54 (8.81%) Microsoft Certification
2 39 (6.36%) Degree
3 35 (5.71%) ITIL Certification
4 34 (5.55%) MCSA
5 29 (4.73%) MCP
6 28 (4.57%) MCSE
7 13 (2.12%) CCNA
7 13 (2.12%) Cisco Certification
8 11 (1.79%) Six Sigma Green Belt
8 11 (1.79%) ITIL Foundation Certificate
9 10 (1.63%) MCITP
9 10 (1.63%) CCNP
10 9 (1.47%) Security Cleared
11 8 (1.31%) SC Cleared
12 5 (0.82%) MCTS
13 4 (0.65%) VMware Certified Professional (VCP)
13 4 (0.65%) MCDST
14 3 (0.49%) A+ Certification
15 2 (0.33%) PMI Certification
15 2 (0.33%) CCA
Quality Assurance & Compliance
1 80 (13.05%) SLA
2 13 (2.12%) ISO 9001
3 3 (0.49%) QA
System Software
1 149 (24.31%) Active Directory
2 20 (3.26%) Hyper-V
3 15 (2.45%) VMware Infrastructure
4 9 (1.47%) VMware ESXi
5 8 (1.31%) vSphere
6 5 (0.82%) XenApp
7 3 (0.49%) Forefront TMG
7 3 (0.49%) Oracle RAC
7 3 (0.49%) Terminal Server
7 3 (0.49%) ISA Server
7 3 (0.49%) Samba
8 2 (0.33%) VMware ESX
8 2 (0.33%) XenDesktop
9 1 (0.16%) VMware Workstation
9 1 (0.16%) Microsoft App-V
9 1 (0.16%) Terminal Services
Systems Management
1 27 (4.40%) SCCM
2 26 (4.24%) Nagios
3 22 (3.59%) Opsview
4 10 (1.63%) Tivoli
5 8 (1.31%) Dollar Universe
6 4 (0.65%) AirWatch
7 3 (0.49%) McAfee ePO
7 3 (0.49%) Backup Exec
7 3 (0.49%) WSUS
8 2 (0.33%) Symantec Enterprise Vault
8 2 (0.33%) SCOM
9 1 (0.16%) Data Guard
9 1 (0.16%) ARCserve
9 1 (0.16%) ZENworks
9 1 (0.16%) MOM
9 1 (0.16%) Systems Management Server (SMS)
9 1 (0.16%) Control-M
Vendors
1 195 (31.81%) Microsoft
2 108 (17.62%) Oracle
3 48 (7.83%) IBM
4 47 (7.67%) SAP
4 47 (7.67%) VMware
5 46 (7.50%) Citrix
6 41 (6.69%) Cisco
7 22 (3.59%) Splunk
8 18 (2.94%) HP
9 14 (2.28%) Red Hat
10 11 (1.79%) Apple
11 10 (1.63%) CheckPoint
11 10 (1.63%) LANDesk
12 9 (1.47%) Sophos
13 8 (1.31%) SonicWALL
13 8 (1.31%) MobileIron
14 7 (1.14%) Lotus
15 6 (0.98%) Symantec
15 6 (0.98%) CommVault
15 6 (0.98%) FalconStor
Borehamwood, Hertfordshire
Newton Blue
Salary: £20000 - £24000 per annum
Posted: 18 hours ago
Colchester, Essex
Venturi
Salary: £20000 - £220000 per annum
Posted: 20 hours ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £27,000 to £32,000 per annum + Bonus
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 3 days ago
Bedfordshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 4 days ago
Sandy, Bedfordshire
Latcom Ltd
Salary: From £22,000 to £30,000 per annum + Good Benefits
Posted: 4 days ago
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £39000 - £45000 per annum + + Bens
Posted: 5 days ago
Luton, Bedfordshire
Linkpoint Resources
Salary: From £22,000 to £24,000 per annum
Posted: 5 days ago
Luton, Bedfordshire
Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: 5 days ago
Ipswich, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 6 days ago
Peterborough, Cambridgeshire
The Bridge Ltd
Salary: £18,000-£21,000 + benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 6 days ago
Bacton, Stowmarket, Suffolk (IP14)
Guru Careers
Salary: £18 - 26k (DOE)
Posted: 7 days ago
Bishop's Stortford
Applause IT Innovation
Salary: £39000 - £45000 per annum + + Bens
Posted: 14 days ago
Cambridge, Cambridgeshire
Arcus Global
Salary: From £17,000 to £21,000 per annum + Benifits
Posted: 19 days ago
Colchester
Recruitment Genius
Salary: £22000 - £28000 per annum
Posted: 26 days ago