The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 51 73 51
Rank change year-on-year
+22 -22
Permanent jobs requiring a Support Analyst 321 229 397
As % of all permanent IT jobs located in the East of England 4.41% 3.49% 4.66%
As % of the Job Titles category 4.62% 3.63% 4.90%
Number of salaries quoted 271 183 323
Average salary £30,000 £29,000 £29,000
Average salary % change year-on-year
+3.44% -
90% offered a salary of more than £21,000 £20,000 £21,000
10% offered a salary of more than £47,500 £42,000 £47,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6944 6311 8108
As % of all permanent IT jobs located in the East of England 95.41% 96.22% 95.19%
Number of salaries quoted 5628 5112 7026
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 95 £29,500 +1.72% 8
Essex +10 83 £32,000 -1.53% 7
Bedfordshire +13 66 £42,500 +21.42% 5
Cambridgeshire +10 39 £29,500 +2.60% 8
Suffolk +1 22 £26,000 +4.00% 2
Norfolk +14 18 £30,000 +6.19% 3
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 30 January 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 236 (35.17%) SQL
1 236 (35.17%) Windows
2 200 (29.81%) ITIL
3 196 (29.21%) Microsoft
4 149 (22.21%) Oracle
5 140 (20.86%) Linux
6 136 (20.27%) MS Excel
7 133 (19.82%) Java
8 130 (19.37%) SQL Server
8 130 (19.37%) Finance
9 127 (18.93%) UNIX
10 124 (18.48%) MS Office
11 118 (17.59%) Active Directory
12 111 (16.54%) Tomcat
13 105 (15.65%) Analytical Skills
14 102 (15.20%) IIS
15 81 (12.07%) Apache
16 80 (11.92%) SLA
17 69 (10.28%) .NET
17 69 (10.28%) J2EE
18 67 (9.99%) Solaris
18 67 (9.99%) Incident Management
18 67 (9.99%) Windows 7
19 66 (9.84%) E-Commerce
20 64 (9.54%) WebLogic
21 63 (9.39%) MySQL
22 62 (9.24%) IBM
23 60 (8.94%) MS Exchange
24 57 (8.49%) Windows XP
24 57 (8.49%) Windows Server 2008

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 30 January 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 111 (16.54%) Tomcat
2 102 (15.20%) IIS
3 81 (12.07%) Apache
4 64 (9.54%) WebLogic
5 60 (8.94%) MS Exchange
6 52 (7.75%) JBoss
7 40 (5.96%) SharePoint
8 21 (3.13%) WebSphere
8 21 (3.13%) WebSphere Application Server
9 20 (2.98%) Exchange Server 2007
10 18 (2.68%) IBM HTTP Server
10 18 (2.68%) MQSeries
11 16 (2.38%) Exchange Server 2010
12 15 (2.24%) ColdFusion
13 14 (2.09%) Blackberry Enterprise Server
14 8 (1.19%) Oracle Application Server
14 8 (1.19%) Exchange Server 2013
15 7 (1.04%) Lotus Domino
16 6 (0.89%) Lync
16 6 (0.89%) Exchange Server 2003
Applications
1 136 (20.27%) MS Excel
2 124 (18.48%) MS Office
3 22 (3.28%) MS PowerPoint
4 7 (1.04%) MS Project
5 5 (0.75%) MS Visio
6 3 (0.45%) InfoPath
6 3 (0.45%) Spreadsheet
7 1 (0.15%) S-PLUS
Business Applications
1 27 (4.02%) Oracle EBS
2 25 (3.73%) SAP CO
2 25 (3.73%) SAP FI
3 24 (3.58%) SAP FI/CO
3 24 (3.58%) Oracle Financials
4 22 (3.28%) Oracle Financial Analyzer
4 22 (3.28%) Oracle iProcurement
5 17 (2.53%) Oracle 11i
6 16 (2.38%) Oracle EBS R12
7 13 (1.94%) Agresso
8 11 (1.64%) Dynamics CRM
8 11 (1.64%) Google Analytics
9 8 (1.19%) SAP CRM
9 8 (1.19%) RiskWrite
10 7 (1.04%) Oracle General Ledger
11 6 (0.89%) Oracle Assets
11 6 (0.89%) Oracle Internet Expenses
11 6 (0.89%) Oracle Payables
11 6 (0.89%) Oracle Receivables
12 5 (0.75%) Dynamics AX
Cloud Services
1 8 (1.19%) Office 365
2 6 (0.89%) SaaS
3 3 (0.45%) Cloud Computing
4 2 (0.30%) IaaS
4 2 (0.30%) PaaS
Communications & Networking
1 45 (6.71%) FTP
2 38 (5.66%) TCP/IP
3 35 (5.22%) Firewall
4 32 (4.77%) Internet
4 32 (4.77%) VPN
5 30 (4.47%) VoIP
6 26 (3.87%) DHCP
7 25 (3.73%) DNS
8 20 (2.98%) SAN
9 19 (2.83%) HTTP
10 17 (2.53%) WAN
11 16 (2.38%) LAN
11 16 (2.38%) VLAN
12 12 (1.79%) SSH
12 12 (1.79%) PuTTY
12 12 (1.79%) WinSCP
13 10 (1.49%) Cisco IOS
14 9 (1.34%) SSL
15 7 (1.04%) Fibre Channel
15 7 (1.04%) Wi-Fi
Database & Business Intelligence
1 130 (19.37%) SQL Server
2 63 (9.39%) MySQL
3 25 (3.73%) Oracle Database
4 24 (3.58%) Relational Database
5 23 (3.43%) Oracle Discoverer
6 19 (2.83%) RDBMS
7 18 (2.68%) DB2
8 16 (2.38%) SQL Server 2008
9 15 (2.24%) SQL Server 2005
10 12 (1.79%) Oracle Database 10g
10 12 (1.79%) Oracle Database 11g
11 11 (1.64%) Crystal Reports
12 8 (1.19%) PostgreSQL
12 8 (1.19%) SQL Server Reporting Services
13 7 (1.04%) SQL Server Integration Services
14 3 (0.45%) Oracle OLAP
14 3 (0.45%) SQL Server 2012
14 3 (0.45%) OLAP
14 3 (0.45%) SAP BI
15 2 (0.30%) SAP BW
Development Applications
1 25 (3.73%) VisualVM
2 12 (1.79%) Toad
2 12 (1.79%) JIRA
3 10 (1.49%) Git (software)
4 4 (0.60%) Oracle Forms
5 2 (0.30%) Visual Studio
5 2 (0.30%) VSS/SourceSafe
5 2 (0.30%) Team Foundation Server
5 2 (0.30%) Subversion
General
1 130 (19.37%) Finance
2 39 (5.81%) Retail
3 17 (2.53%) Manufacturing
4 8 (1.19%) Telecoms
5 6 (0.89%) Legal
5 6 (0.89%) Billing
6 5 (0.75%) Banking
6 5 (0.75%) Advertising
6 5 (0.75%) Back Office
7 4 (0.60%) Law
8 3 (0.45%) Local Government
9 2 (0.30%) Front Office
9 2 (0.30%) Electronics
10 1 (0.15%) General Ledger
10 1 (0.15%) Multimedia
10 1 (0.15%) Marketing
10 1 (0.15%) German Language
10 1 (0.15%) Automotive
10 1 (0.15%) Publishing
Libraries, Frameworks & Software Standards
1 69 (10.28%) .NET
1 69 (10.28%) J2EE
2 55 (8.20%) Middleware
3 44 (6.56%) HTML
4 32 (4.77%) XML
5 26 (3.87%) COM+
6 25 (3.73%) SOAP
7 21 (3.13%) ASP.NET
8 18 (2.68%) CSS
8 18 (2.68%) JDBC
9 15 (2.24%) DOM
9 15 (2.24%) DHTML
10 12 (1.79%) Oracle Fusion
11 4 (0.60%) XSLT
11 4 (0.60%) Web Services
12 3 (0.45%) Application Packaging
12 3 (0.45%) JSP
12 3 (0.45%) WinForms
13 2 (0.30%) WSDL
13 2 (0.30%) Flash
Miscellaneous
1 105 (15.65%) Analytical Skills
2 34 (5.07%) Enterprise Software
3 25 (3.73%) DataPower
4 22 (3.28%) Blackberry
5 20 (2.98%) Computer Science
6 16 (2.38%) Client/Server
7 13 (1.94%) Clustering
8 10 (1.49%) iSeries
8 10 (1.49%) Wiki
8 10 (1.49%) Mathematics
9 9 (1.34%) Kindle
9 9 (1.34%) FMCG
10 8 (1.19%) EPoS
11 7 (1.04%) AS400
12 6 (0.89%) EFT
12 6 (0.89%) SecurID
13 5 (0.75%) Handset
14 4 (0.60%) iPad
14 4 (0.60%) Open Source
14 4 (0.60%) Physics
Operating Systems
1 236 (35.17%) Windows
2 140 (20.86%) Linux
3 127 (18.93%) UNIX
4 67 (9.99%) Solaris
4 67 (9.99%) Windows 7
5 57 (8.49%) Windows XP
5 57 (8.49%) Windows Server 2008
6 40 (5.96%) Windows Server 2003
6 40 (5.96%) Red Hat Enterprise Linux
7 25 (3.73%) Windows Server 2012
8 20 (2.98%) Windows 8
9 18 (2.68%) AIX
9 18 (2.68%) Android
10 16 (2.38%) Windows Vista
11 11 (1.64%) VMS
12 9 (1.34%) Mac OS X
13 8 (1.19%) Apple iOS
14 7 (1.04%) Windows Phone
14 7 (1.04%) Windows Phone 8
15 4 (0.60%) Mac OS
Processes & Methodologies
1 200 (29.81%) ITIL
2 67 (9.99%) Incident Management
3 66 (9.84%) E-Commerce
4 56 (8.35%) Service Management
5 51 (7.60%) Configuration Management
6 40 (5.96%) Problem Management
7 37 (5.51%) Project Management
8 31 (4.62%) Performance Tuning
9 30 (4.47%) Agile Software Development
10 29 (4.32%) CRM
11 24 (3.58%) Change Control
12 23 (3.43%) Stakeholder Management
13 21 (3.13%) SOA
14 19 (2.83%) Document Management
14 19 (2.83%) ERP
15 18 (2.68%) Business Intelligence
15 18 (2.68%) Continuous Improvement
16 17 (2.53%) Waterfall
16 17 (2.53%) Disaster Recovery
17 15 (2.24%) Six Sigma
Programming Languages
1 236 (35.17%) SQL
2 133 (19.82%) Java
3 51 (7.60%) Shell Script
4 47 (7.00%) PL/SQL
5 45 (6.71%) JavaScript
6 26 (3.87%) Bash Shell
7 24 (3.58%) PHP
8 18 (2.68%) Perl
9 17 (2.53%) PowerShell
10 14 (2.09%) C#
10 14 (2.09%) T-SQL
11 10 (1.49%) VBScript
12 9 (1.34%) C
13 7 (1.04%) VB
14 5 (0.75%) ABAP
15 3 (0.45%) FoxPro (VFP)
16 2 (0.30%) XQuery
16 2 (0.30%) C++
17 1 (0.15%) VB6
17 1 (0.15%) Erlang
Qualifications
1 56 (8.35%) Degree
2 38 (5.66%) Microsoft Certification
3 26 (3.87%) ITIL Certification
4 19 (2.83%) MCSE
5 17 (2.53%) MCSA
6 15 (2.24%) Six Sigma Green Belt
7 14 (2.09%) MCP
8 13 (1.94%) Cisco Certification
9 12 (1.79%) CCNP
10 10 (1.49%) ITIL Foundation Certificate
11 8 (1.19%) CCNA
12 5 (0.75%) VMware Certified Professional (VCP)
12 5 (0.75%) PRINCE2 Practitioner
13 4 (0.60%) Security Cleared
13 4 (0.60%) MCDST
14 3 (0.45%) SAP Certification
14 3 (0.45%) A+ Certification
15 2 (0.30%) CIMA
15 2 (0.30%) ACCA
15 2 (0.30%) CCA
Quality Assurance & Compliance
1 80 (11.92%) SLA
2 15 (2.24%) QA
3 10 (1.49%) ISO 9001
4 2 (0.30%) HL7
System Software
1 118 (17.59%) Active Directory
2 18 (2.68%) VMware Infrastructure
3 12 (1.79%) Hyper-V
4 10 (1.49%) Terminal Services
5 8 (1.19%) XenApp
5 8 (1.19%) vSphere
6 7 (1.04%) Citrix Presentation Server
7 6 (0.89%) Samba
7 6 (0.89%) Terminal Server
7 6 (0.89%) VMware ESXi
8 5 (0.75%) VMware Workstation
9 2 (0.30%) Firmware
10 1 (0.15%) XenServer
10 1 (0.15%) Microsoft App-V
Systems Management
1 29 (4.32%) Nagios
2 25 (3.73%) Opsview
3 12 (1.79%) Tivoli
4 10 (1.49%) SCCM
5 9 (1.34%) Backup Exec
6 6 (0.89%) McAfee ePO
7 4 (0.60%) Dollar Universe
8 2 (0.30%) ZENworks
8 2 (0.30%) Puppet
9 1 (0.15%) WSUS
9 1 (0.15%) Norton AntiVirus
Vendors
1 196 (29.21%) Microsoft
2 149 (22.21%) Oracle
3 62 (9.24%) IBM
4 56 (8.35%) Citrix
5 43 (6.41%) SAP
6 38 (5.66%) Cisco
7 37 (5.51%) VMware
8 25 (3.73%) Splunk
9 24 (3.58%) Red Hat
10 13 (1.94%) Software AG
10 13 (1.94%) webMethods
11 12 (1.79%) Symantec
12 11 (1.64%) Google
13 10 (1.49%) Sun
14 9 (1.34%) LANDesk
14 9 (1.34%) CheckPoint
15 8 (1.19%) Lotus
15 8 (1.19%) McAfee
15 8 (1.19%) EnterpriseDB
16 7 (1.04%) MobileIron
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: 10 hours ago
Colchester, Essex
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Brentwood, Essex
Logic Engagements Ltd
Salary: £40000 - £47500 per annum + bonus, pension etc
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £20,000 per annum
Posted: Yesterday
Luton, Bedfordshire
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Bedfordshire
Candidate Source
Salary: Up to £50,000 per annum depending on skills and experience
Posted: Yesterday
Ipswich, Suffolk
Marcus Donald People
Salary: £20000 - £25000 per annum
Posted: Yesterday
Huntingdon, Cambridgeshire
CV Screen Ltd
Salary: £22k - 25k per year + Pension and Training
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Colchester, Essex
Cooper Lomaz Recruitment Ltd
Salary: £29k - 32k per year
Posted: 3 days ago
Peterborough, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £23000 - £27000 per annum + Benefits
Posted: 3 days ago
Bedford, Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £25k - 28k per year
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £35,000 to £50,000 per annum plus benefits
Posted: 4 days ago
Cambridge
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 4 days ago
Harlow, Essex
CV Screen Ltd
Salary: £16k - 18k per year + benefits
Posted: 5 days ago
Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Cambridge
Deerfoot IT
Salary: £37000 per annum + Benefits
Posted: 8 days ago
Luton
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 9 days ago