The statistics below represent IT jobs advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 83 80 83
Rank change year-on-year
-3 +3
Permanent jobs requiring a Support Analyst 231 268 317
As % of all permanent IT jobs located in the East of England 3.34% 3.52% 3.65%
As % of the Job Titles category 3.49% 3.61% 3.74%
Number of salaries quoted 183 239 257
Median salary £28,000 £30,000 £30,000
Median salary % change year-on-year
-6.66% -
90% offered a salary of more than £20,000 £22,000 £20,350
10% offered a salary of more than £50,000 £45,000 £42,500
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6618 7426 8473
As % of all permanent IT jobs located in the East of England 95.73% 97.59% 97.49%
Number of salaries quoted 5466 6093 7037
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 3 May 2016.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 77 £27,500 -14.06% 4
Essex +9 49 £29,500 +5.35% 2
Bedfordshire -2 41 £42,500 +2.40% 3
Cambridgeshire -5 34 £27,000 -10.00% 3
Suffolk +10 22 £22,250 -14.42% 3
Norfolk +15 9 £30,000 -4.00%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 3 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 187 (38.72%) Windows
2 172 (35.61%) SQL
3 147 (30.43%) ITIL
4 120 (24.84%) Microsoft
5 98 (20.29%) Oracle
6 93 (19.25%) Finance
7 90 (18.63%) Active Directory
8 80 (16.56%) MS Office
9 74 (15.32%) SLA
10 67 (13.87%) SQL Server
11 58 (12.01%) Windows Server
12 57 (11.80%) Unix
13 56 (11.59%) MS Excel
14 50 (10.35%) Degree
15 45 (9.32%) IIS
16 44 (9.11%) Linux
16 44 (9.11%) Cisco
17 40 (8.28%) MS Exchange
17 40 (8.28%) PL/SQL
17 40 (8.28%) Incident Management
18 39 (8.07%) Windows 7
19 38 (7.87%) Windows Server 2008
20 37 (7.66%) LAN
21 36 (7.45%) JBoss
22 35 (7.25%) Apache
22 35 (7.25%) Tomcat
22 35 (7.25%) WAN
23 33 (6.83%) Change Management
23 33 (6.83%) Analytical Skills
24 32 (6.63%) Service Delivery

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (9.32%) IIS
2 40 (8.28%) MS Exchange
3 36 (7.45%) JBoss
4 35 (7.25%) Apache
4 35 (7.25%) Tomcat
5 19 (3.93%) SharePoint
6 18 (3.73%) WebSphere
7 17 (3.52%) WebLogic
8 13 (2.69%) Exchange Server 2010
9 9 (1.86%) Blackberry Enterprise Server
10 6 (1.24%) WebSphere Application Server
11 5 (1.04%) BizTalk Server
12 4 (0.83%) Apache ServiceMix
12 4 (0.83%) CMS
13 3 (0.62%) Exchange Server 2003
13 3 (0.62%) Exchange Server 2013
13 3 (0.62%) Jetty
13 3 (0.62%) NetWeaver
14 2 (0.41%) SAS
14 2 (0.41%) SharePoint 2010
Applications
1 80 (16.56%) MS Office
2 56 (11.59%) MS Excel
3 15 (3.11%) MS PowerPoint
4 4 (0.83%) MS Visio
5 1 (0.21%) Spreadsheet
Business Applications
1 28 (5.80%) Oracle EBS
2 27 (5.59%) Oracle iRecruitment
3 25 (5.18%) Oracle EBS R12
4 24 (4.97%) Oracle HRMS
4 24 (4.97%) Oracle Payroll
5 18 (3.73%) SAP CO
5 18 (3.73%) SAP FI
5 18 (3.73%) SAP FI/CO
6 10 (2.07%) Oracle Cash Management
7 6 (1.24%) Oracle Financials
7 6 (1.24%) Sage X3
8 5 (1.04%) Oracle Assets
8 5 (1.04%) Oracle General Ledger
8 5 (1.04%) Unit4 Business World
9 4 (0.83%) Oracle Applications
10 3 (0.62%) SAP MM
10 3 (0.62%) SAP PS
10 3 (0.62%) SAP SD
11 2 (0.41%) Infor SunSystems
11 2 (0.41%) Sage CRM
Cloud Services
1 8 (1.66%) Office 365
2 6 (1.24%) Amazon AWS
3 3 (0.62%) Amazon CloudWatch
3 3 (0.62%) Amazon EC2
3 3 (0.62%) Amazon ELB
3 3 (0.62%) Amazon S3
3 3 (0.62%) Amazon SQS
3 3 (0.62%) AWS CloudFormation
3 3 (0.62%) Virtual Private Cloud
4 1 (0.21%) IBM SmartCloud
Communications & Networking
1 37 (7.66%) LAN
2 35 (7.25%) WAN
3 22 (4.55%) VoIP
4 21 (4.35%) Firewall
4 21 (4.35%) VPN
5 17 (3.52%) DNS
6 16 (3.31%) SAN
7 14 (2.90%) FTP
7 14 (2.90%) TCP/IP
7 14 (2.90%) Wireless
8 13 (2.69%) DHCP
9 12 (2.48%) Internet
10 11 (2.28%) Remote Desktop
11 10 (2.07%) VLAN
12 9 (1.86%) Cisco IOS
12 9 (1.86%) SSL
13 4 (0.83%) HTTP
14 3 (0.62%) Broadband
14 3 (0.62%) CTI
14 3 (0.62%) Intranet
Database & Business Intelligence
1 67 (13.87%) SQL Server
2 30 (6.21%) MySQL
3 24 (4.97%) Oracle BI EE
4 17 (3.52%) Relational Database
5 16 (3.31%) SQL Server 2008
6 14 (2.90%) SQL Server 2005
7 12 (2.48%) Oracle Database
8 8 (1.66%) Crystal Reports
9 6 (1.24%) BusinessObjects
9 6 (1.24%) SAP BW
10 5 (1.04%) DB2
11 4 (0.83%) Oracle Database 10g
11 4 (0.83%) QlikView
11 4 (0.83%) RDBMS
11 4 (0.83%) SAP BI
11 4 (0.83%) SQL Server 2012
11 4 (0.83%) SQL Server Analysis Services
11 4 (0.83%) SQL Server Integration Services
11 4 (0.83%) SQL Server Reporting Services
12 3 (0.62%) Oracle Database 11g
Development Applications
1 6 (1.24%) VisualVM
2 4 (0.83%) SQL Server Management Studio (SSMS)
3 3 (0.62%) PowerBuilder
4 2 (0.41%) JIRA
4 2 (0.41%) Selenium
5 1 (0.21%) MSI
5 1 (0.21%) ProC
5 1 (0.21%) Team Foundation Server
5 1 (0.21%) Toad
5 1 (0.21%) Visual Studio
General
1 93 (19.25%) Finance
2 16 (3.31%) Retail
2 16 (3.31%) Telecoms
3 13 (2.69%) General Ledger
4 10 (2.07%) Banking
4 10 (2.07%) Legal
5 9 (1.86%) French Language
6 8 (1.66%) Law
6 8 (1.66%) Manufacturing
7 7 (1.45%) Billing
8 3 (0.62%) Pharmaceutical
9 2 (0.41%) Aerospace
9 2 (0.41%) Spanish Language
10 1 (0.21%) Electronics
Libraries, Frameworks & Software Standards
1 32 (6.63%) .NET
2 18 (3.73%) HTML
3 16 (3.31%) XML
4 14 (2.90%) CSS
5 12 (2.48%) ODBC
5 12 (2.48%) XML Messaging
6 10 (2.07%) ASP.NET
7 9 (1.86%) Middleware
8 7 (1.45%) J2EE
9 6 (1.24%) COM+
9 6 (1.24%) Web Services
10 5 (1.04%) WCF
10 5 (1.04%) WebSphere MQ
11 4 (0.83%) EDI
11 4 (0.83%) JDBC
11 4 (0.83%) LAMP
12 2 (0.41%) .NET Framework
13 1 (0.21%) jQuery
13 1 (0.21%) REST
13 1 (0.21%) Software Packaging
Miscellaneous
1 33 (6.83%) Analytical Skills
2 20 (4.14%) Computer Science
3 13 (2.69%) FMCG
4 11 (2.28%) Replication
5 10 (2.07%) Management Information System
6 8 (1.66%) Client/Server
6 8 (1.66%) Mathematics
6 8 (1.66%) Statistics
7 6 (1.24%) Blackberry
7 6 (1.24%) Data Centre
7 6 (1.24%) DataPower
7 6 (1.24%) Enterprise Software
7 6 (1.24%) Foreign Exchange (FX)
8 5 (1.04%) HP Storage
9 4 (0.83%) iPhone
10 3 (0.62%) Driving Licence
10 3 (0.62%) iPad
10 3 (0.62%) Smartphone
11 2 (0.41%) Life Science
12 1 (0.21%) CMDB
Operating Systems
1 187 (38.72%) Windows
2 58 (12.01%) Windows Server
3 57 (11.80%) Unix
4 44 (9.11%) Linux
5 39 (8.07%) Windows 7
6 38 (7.87%) Windows Server 2008
7 30 (6.21%) Windows Server 2012
8 20 (4.14%) Windows Server 2003
9 11 (2.28%) AIX
9 11 (2.28%) Windows XP
10 7 (1.45%) Solaris
11 6 (1.24%) Windows 10
11 6 (1.24%) Windows 8
12 4 (0.83%) Mac OS X
12 4 (0.83%) Red Hat Enterprise Linux
13 3 (0.62%) Windows Phone
14 2 (0.41%) Android
14 2 (0.41%) Mac OS
14 2 (0.41%) Windows Vista
15 1 (0.21%) zOS
Processes & Methodologies
1 147 (30.43%) ITIL
2 40 (8.28%) Incident Management
3 33 (6.83%) Change Management
4 32 (6.63%) Service Delivery
5 31 (6.42%) Problem Management
6 30 (6.21%) Service Management
7 24 (4.97%) Business Intelligence
8 23 (4.76%) Project Management
8 23 (4.76%) Root Cause Analysis
8 23 (4.76%) System Testing
9 17 (3.52%) CRM
10 16 (3.31%) Continuous Improvement
10 16 (3.31%) E-Commerce
11 15 (3.11%) ITIL V3
11 15 (3.11%) Release Management
12 14 (2.90%) Cash Management
13 12 (2.48%) ERP
14 10 (2.07%) Agile Software Development
14 10 (2.07%) Network Monitoring
14 10 (2.07%) User Acceptance Testing
Programming Languages
1 172 (35.61%) SQL
2 40 (8.28%) PL/SQL
3 25 (5.18%) Shell Script
4 18 (3.73%) Java
5 14 (2.90%) PowerShell
6 12 (2.48%) C#
6 12 (2.48%) JavaScript
7 10 (2.07%) VBScript
8 9 (1.86%) C
9 8 (1.66%) VB
10 7 (1.45%) VB.NET
11 5 (1.04%) Perl
12 4 (0.83%) Bash Shell
12 4 (0.83%) T-SQL
13 3 (0.62%) ABAP
13 3 (0.62%) VBA
14 2 (0.41%) C++
14 2 (0.41%) COBOL
14 2 (0.41%) Python
15 1 (0.21%) AWK
Qualifications
1 50 (10.35%) Degree
2 26 (5.38%) Microsoft Certification
3 24 (4.97%) ITIL Certification
4 13 (2.69%) MCSA
5 12 (2.48%) CCA
6 11 (2.28%) CCNA
6 11 (2.28%) Cisco Certification
7 10 (2.07%) A+ Certification
8 7 (1.45%) ITIL Foundation Certificate
8 7 (1.45%) MCSE
9 6 (1.24%) CCNP
9 6 (1.24%) HND
10 5 (1.04%) MCP
11 4 (0.83%) Security Cleared
12 3 (0.62%) SC Cleared
13 2 (0.41%) PRINCE2 Certification
14 1 (0.21%) ISEB
14 1 (0.21%) JNCIA
14 1 (0.21%) JNCIS
14 1 (0.21%) Network+ Certification
Quality Assurance & Compliance
1 74 (15.32%) SLA
2 3 (0.62%) QA
3 1 (0.21%) ISO/IEC 27001
System Software
1 90 (18.63%) Active Directory
2 13 (2.69%) VMware Infrastructure
3 12 (2.48%) Hyper-V
4 2 (0.41%) Microsoft Virtual Server
4 2 (0.41%) VMware ESXi
5 1 (0.21%) Microsoft App-V
5 1 (0.21%) Oracle RAC
5 1 (0.21%) UAG
5 1 (0.21%) VMware ESX
5 1 (0.21%) vSphere
5 1 (0.21%) XenApp
5 1 (0.21%) XenDesktop
Systems Management
1 9 (1.86%) SCCM
1 9 (1.86%) SCOM
2 7 (1.45%) Nagios
3 6 (1.24%) Opsview
3 6 (1.24%) Tivoli Endpoint Manager
4 1 (0.21%) Backup Exec
4 1 (0.21%) Data Guard
4 1 (0.21%) Microsoft Data Protection Manager
4 1 (0.21%) NetBackup
4 1 (0.21%) SCDPM
4 1 (0.21%) SCSM
4 1 (0.21%) Tivoli NetView
4 1 (0.21%) ZENworks
Vendors
1 120 (24.84%) Microsoft
2 98 (20.29%) Oracle
3 44 (9.11%) Cisco
4 28 (5.80%) SAP
5 25 (5.18%) VMware
6 24 (4.97%) Citrix
7 21 (4.35%) IBM
8 16 (3.31%) HP
9 13 (2.69%) Sage
10 9 (1.86%) Splunk
11 8 (1.66%) Apple
12 6 (1.24%) Cognos
12 6 (1.24%) ComArch
13 5 (1.04%) Progress
14 4 (0.83%) LANDesk
15 3 (0.62%) Clearswift
15 3 (0.62%) PeopleSoft
15 3 (0.62%) Planview
15 3 (0.62%) Proofpoint
15 3 (0.62%) Rockwell
Cambridge, Cambridgeshire
Harrington Starr
Posted: 8 hours ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: Competitive plus benefits
Posted: 8 hours ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £20k - 25k per year
Posted: 11 hours ago
Brentwood, Essex
Logic Engagements Ltd
Salary: competitive salary and benefits package
Posted: 12 hours ago
Bedford, Bedfordshire
Complete Tech Limited
Salary: Up to £25,000 per annum + Bonus + Benefits
Posted: 4 days ago
Bury St. Edmunds, Suffolk
Capita Resourcing - IT Resourcing
Salary: £24000 - £28000 per annum + Benefits
Posted: 4 days ago
Essex
Edward Carter Solutions
Salary: £25,000 per year +
Posted: 5 days ago
Bedfordshire
Ashdown IT
Salary: £16000 - £17000 per annum + substantial benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment
Salary: From £25,000 to £35,000 per annum Plus Benefits
Posted: 11 days ago
Ipswich
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Salary: Market related
Posted: 20 days ago
Luton, Bedfordshire
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Salary: Competitive + Excellent benefits
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