The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 56 63 72
Rank change year-on-year
+7 +9
Permanent jobs requiring a Support Analyst 298 288 255
As % of all permanent IT jobs located in the East of England 4.03% 3.73% 3.53%
As % of the Job Titles category 4.29% 3.87% 3.71%
Number of salaries quoted 249 244 230
Average salary £30,500 £30,000 £28,500
Average salary % change year-on-year
+1.66% +5.26%
90% offered a salary of more than £22,500 £21,000 £18,750
10% offered a salary of more than £45,000 £50,000 £43,500
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6950 7441 6874
As % of all permanent IT jobs located in the East of England 94.05% 96.30% 95.10%
Number of salaries quoted 5898 6121 5897
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 2 September 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire 0 104 £32,500 +1.56% 7
Essex -6 72 £35,000 +14.75% 4
Cambridgeshire +42 63 £32,000 +28.00% 9
Bedfordshire -1 38 £26,750 -23.57% 1
Suffolk +2 13 £26,000 +1.96% 3
Norfolk +7 8 £27,750 +11.00%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 2 September 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 269 (46.54%) Windows
2 228 (39.45%) SQL
3 210 (36.33%) Microsoft
4 160 (27.68%) Active Directory
5 134 (23.18%) ITIL
6 118 (20.42%) MS Excel
6 118 (20.42%) SQL Server
7 108 (18.69%) MS Office
8 104 (17.99%) Finance
9 75 (12.98%) Windows Server 2012
10 70 (12.11%) Linux
11 69 (11.94%) Windows Server 2008
12 68 (11.76%) Analytical Skills
12 68 (11.76%) Oracle
13 65 (11.25%) MS Exchange
14 58 (10.03%) Windows 7
15 56 (9.69%) SLA
16 55 (9.52%) VMware
17 53 (9.17%) Java
18 51 (8.82%) IIS
18 51 (8.82%) Degree
19 50 (8.65%) SQL Server Integration Services
20 48 (8.30%) TCP/IP
21 46 (7.96%) SharePoint
21 46 (7.96%) Tomcat
21 46 (7.96%) Office 365
22 45 (7.79%) Apache
22 45 (7.79%) Business Intelligence
22 45 (7.79%) Windows Server 2003
23 41 (7.09%) UNIX

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 2 September 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 65 (11.25%) MS Exchange
2 51 (8.82%) IIS
3 46 (7.96%) Tomcat
3 46 (7.96%) SharePoint
4 45 (7.79%) Apache
5 26 (4.50%) WebSphere
6 24 (4.15%) WebSphere Application Server
7 19 (3.29%) Apache ServiceMix
8 18 (3.11%) WebLogic
9 15 (2.60%) JBoss
9 15 (2.60%) Lync
10 13 (2.25%) Exchange Server 2010
11 6 (1.04%) IBM Notes
12 5 (0.87%) WorkSite
12 5 (0.87%) Exchange Server 2013
13 4 (0.69%) Exchange Server 2007
13 4 (0.69%) CMS
13 4 (0.69%) SAS
14 2 (0.35%) BizTalk Server
15 1 (0.17%) Exchange Server 2003
Applications
1 118 (20.42%) MS Excel
2 108 (18.69%) MS Office
3 5 (0.87%) MS PowerPoint
4 3 (0.52%) MS Visio
4 3 (0.52%) Spreadsheet
5 1 (0.17%) SOLIDWORKS
5 1 (0.17%) InfoPath
Business Applications
1 10 (1.73%) Dynamics NAV
2 9 (1.56%) Dynamics AX
2 9 (1.56%) Magento
3 8 (1.38%) Dynamics CRM
3 8 (1.38%) Oracle EBS
3 8 (1.38%) Oracle Applications
4 7 (1.21%) Oracle Financials
4 7 (1.21%) Oracle EBS R12
5 6 (1.04%) Oracle ERP
6 5 (0.87%) CODA-Financials
7 4 (0.69%) Maximo
7 4 (0.69%) SAP CRM
7 4 (0.69%) Oracle Payables
7 4 (0.69%) Oracle Receivables
7 4 (0.69%) Oracle General Ledger
8 3 (0.52%) SAP HR-PA
8 3 (0.52%) SAP HR-PD
8 3 (0.52%) Oracle iProcurement
8 3 (0.52%) SunGard AvantGard
8 3 (0.52%) Oracle Financial Analyzer
Cloud Services
1 46 (7.96%) Office 365
2 20 (3.46%) Amazon AWS
3 17 (2.94%) Cloud Computing
4 2 (0.35%) Microsoft Azure
4 2 (0.35%) SaaS
Communications & Networking
1 48 (8.30%) TCP/IP
2 36 (6.23%) VPN
2 36 (6.23%) DNS
3 33 (5.71%) DHCP
4 32 (5.54%) LAN
5 30 (5.19%) WAN
6 21 (3.63%) FTP
7 18 (3.11%) Firewall
8 15 (2.60%) Internet
9 8 (1.38%) HTTP
10 7 (1.21%) Wireless
11 6 (1.04%) AMQP
12 5 (0.87%) SMTP
13 4 (0.69%) SAN
14 3 (0.52%) SSL
14 3 (0.52%) SMS
14 3 (0.52%) VoIP
15 2 (0.35%) Intranet
15 2 (0.35%) MPLS
15 2 (0.35%) NAS
Database & Business Intelligence
1 118 (20.42%) SQL Server
2 50 (8.65%) SQL Server Integration Services
3 37 (6.40%) MySQL
4 33 (5.71%) Crystal Reports
5 32 (5.54%) SQL Server Analysis Services
6 19 (3.29%) SQL Server 2005
6 19 (3.29%) DB2
7 17 (2.94%) Oracle Database
8 16 (2.77%) SQL Server Reporting Services
9 14 (2.42%) QlikView
9 14 (2.42%) SQL Server 2008
10 13 (2.25%) SQL Server 2012
11 12 (2.08%) Data Warehouse
12 10 (1.73%) DTS
13 9 (1.56%) Microsoft Analysis Services
14 8 (1.38%) Oracle Database 10g
15 7 (1.21%) SQL Server 2000
15 7 (1.21%) Oracle Reports
16 6 (1.04%) Oracle BI EE
16 6 (1.04%) Relational Database
Development Applications
1 16 (2.77%) SQL Server Management Studio (SSMS)
2 9 (1.56%) PowerBuilder
3 8 (1.38%) VisualVM
4 7 (1.21%) Team Foundation Server
5 2 (0.35%) Oracle Forms
6 1 (0.17%) Subversion
6 1 (0.17%) JIRA
6 1 (0.17%) Visual Studio
6 1 (0.17%) VSS/SourceSafe
General
1 104 (17.99%) Finance
2 19 (3.29%) Banking
3 16 (2.77%) Retail
4 12 (2.08%) Telecoms
5 9 (1.56%) Back Office
5 9 (1.56%) Billing
5 9 (1.56%) Legal
6 4 (0.69%) Games
7 3 (0.52%) Marketing
7 3 (0.52%) Electronics
8 2 (0.35%) Front Office
8 2 (0.35%) Law
8 2 (0.35%) Manufacturing
9 1 (0.17%) Publishing
9 1 (0.17%) Hindi Language
9 1 (0.17%) Automotive
9 1 (0.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 37 (6.40%) .NET
2 31 (5.36%) HTML
3 26 (4.50%) XML
4 21 (3.63%) CSS
5 19 (3.29%) JDBC
5 19 (3.29%) WebSphere MQ
6 10 (1.73%) Middleware
6 10 (1.73%) XSLT
6 10 (1.73%) COM+
7 9 (1.56%) ASP.NET
7 9 (1.56%) Application Packaging
8 8 (1.38%) XSL
9 7 (1.21%) J2EE
10 6 (1.04%) JMS
10 6 (1.04%) REST
11 4 (0.69%) .NET Framework
11 4 (0.69%) HTML5
12 3 (0.52%) Entity Framework
12 3 (0.52%) LINQ to SQL
12 3 (0.52%) LINQ
Miscellaneous
1 68 (11.76%) Analytical Skills
2 36 (6.23%) Mathematics
3 24 (4.15%) Client/Server
4 21 (3.63%) Data Centre
5 19 (3.29%) Computer Science
6 18 (3.11%) Handset
7 17 (2.94%) Management Information System
8 12 (2.08%) Enterprise Software
9 11 (1.90%) Video Conferencing
10 10 (1.73%) AS400
11 8 (1.38%) DataPower
12 4 (0.69%) Replication
13 3 (0.52%) Blackberry
13 3 (0.52%) EPoS
14 2 (0.35%) Mainframe
14 2 (0.35%) GIS
14 2 (0.35%) Tandem
14 2 (0.35%) Life Science
14 2 (0.35%) iSeries
14 2 (0.35%) iPad
Operating Systems
1 269 (46.54%) Windows
2 75 (12.98%) Windows Server 2012
3 70 (12.11%) Linux
4 69 (11.94%) Windows Server 2008
5 58 (10.03%) Windows 7
6 45 (7.79%) Windows Server 2003
7 41 (7.09%) UNIX
8 33 (5.71%) Windows XP
9 26 (4.50%) Solaris
10 23 (3.98%) AIX
11 19 (3.29%) Red Hat Enterprise Linux
12 18 (3.11%) Windows 8
13 5 (0.87%) Windows Vista
14 3 (0.52%) Android
15 2 (0.35%) Apple iOS
15 2 (0.35%) Windows 2000
16 1 (0.17%) VMS
16 1 (0.17%) OS/400
16 1 (0.17%) Windows Mobile
Processes & Methodologies
1 134 (23.18%) ITIL
2 45 (7.79%) Business Intelligence
3 35 (6.06%) Problem Management
4 29 (5.02%) Service Management
4 29 (5.02%) CRM
5 27 (4.67%) Mentoring
6 26 (4.50%) Incident Management
7 25 (4.33%) ERP
8 21 (3.63%) Project Management
9 19 (3.29%) Configuration Management
10 18 (3.11%) Information Security
11 14 (2.42%) E-Commerce
11 14 (2.42%) Business Analysis
11 14 (2.42%) Time Management
11 14 (2.42%) Coaching
12 13 (2.25%) Performance Tuning
13 12 (2.08%) Service Delivery
13 12 (2.08%) Change Management
14 11 (1.90%) Software Deployment
15 10 (1.73%) Analytics
Programming Languages
1 228 (39.45%) SQL
2 53 (9.17%) Java
3 41 (7.09%) T-SQL
4 36 (6.23%) PL/SQL
5 32 (5.54%) C
6 23 (3.98%) Perl
7 22 (3.81%) VB
8 20 (3.46%) JavaScript
8 20 (3.46%) Bash Shell
9 18 (3.11%) VBA
10 15 (2.60%) PHP
11 11 (1.90%) C#
12 10 (1.73%) COBOL
12 10 (1.73%) PowerShell
13 8 (1.38%) Shell Script
14 4 (0.69%) ABAP
14 4 (0.69%) VBScript
15 3 (0.52%) C++
16 2 (0.35%) Python
17 1 (0.17%) XQuery
Qualifications
1 51 (8.82%) Degree
2 35 (6.06%) Microsoft Certification
3 26 (4.50%) ITIL Certification
4 19 (3.29%) MCP
4 19 (3.29%) MCSE
5 15 (2.60%) CCNA
5 15 (2.60%) Cisco Certification
6 13 (2.25%) MCSA
7 11 (1.90%) Security Cleared
8 10 (1.73%) SC Cleared
9 8 (1.38%) MCTS
10 7 (1.21%) MCITP
10 7 (1.21%) CCNP
11 3 (0.52%) ITIL Foundation Certificate
12 2 (0.35%) A+ Certification
13 1 (0.17%) HND
13 1 (0.17%) BC Cleared
13 1 (0.17%) Network+ Certification
13 1 (0.17%) MOS
13 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 56 (9.69%) SLA
2 13 (2.25%) QA
3 2 (0.35%) ISO 9001
3 2 (0.35%) Data Quality
4 1 (0.17%) HL7
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO/IEC 27001
System Software
1 160 (27.68%) Active Directory
2 34 (5.88%) VMware Infrastructure
3 22 (3.81%) vSphere
4 21 (3.63%) VMware ESXi
4 21 (3.63%) Hyper-V
5 19 (3.29%) Terminal Services
6 18 (3.11%) VMware Workstation
7 9 (1.56%) Forefront TMG
7 9 (1.56%) ISA Server
7 9 (1.56%) XenApp
8 5 (0.87%) Oracle RAC
9 3 (0.52%) XenDesktop
9 3 (0.52%) VMware ESX
Systems Management
1 17 (2.94%) SCCM
2 12 (2.08%) Nagios
3 10 (1.73%) WSUS
4 9 (1.56%) McAfee ePO
5 8 (1.38%) Opsview
6 4 (0.69%) Dollar Universe
6 4 (0.69%) SCOM
6 4 (0.69%) Data Guard
7 3 (0.52%) Symantec Enterprise Vault
8 2 (0.35%) Puppet
8 2 (0.35%) Control-M
8 2 (0.35%) Backup Exec
9 1 (0.17%) ARCserve
9 1 (0.17%) HP Quality Center
9 1 (0.17%) Opscode Chef
9 1 (0.17%) Symantec Endpoint Protection
9 1 (0.17%) NetVault Backup
Vendors
1 210 (36.33%) Microsoft
2 68 (11.76%) Oracle
3 55 (9.52%) VMware
4 34 (5.88%) IBM
5 32 (5.54%) Cognos
6 30 (5.19%) Citrix
7 26 (4.50%) SAP
8 20 (3.46%) HP
9 14 (2.42%) JD Edwards
10 12 (2.08%) Epicor
11 11 (1.90%) Apple
12 10 (1.73%) Cisco
13 9 (1.56%) McAfee
14 8 (1.38%) Sophos
14 8 (1.38%) Splunk
14 8 (1.38%) CODA
14 8 (1.38%) CheckPoint
15 7 (1.21%) SonicWALL
16 6 (1.04%) Salesforce.com
16 6 (1.04%) Pegasus
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: 16 hours ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £40,000 to £45,000 per annum + benefits
Posted: 20 hours ago
Essex
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Salary: £45000 - £50000 per annum + bonus, pension etc.
Posted: 20 hours ago
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Bens
Posted: Yesterday
Hemel Hempstead
Artemis IT Recruitment
Salary: Up to £26000 pa
Posted: Yesterday
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Bens
Posted: Yesterday
Hertford, Hertfordshire
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Salary: £20000 - £23000 per annum + Benefits
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Senitor Associates
Salary: £30000 - £48000 per annum + Bonus, FlexiTime + more
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Salary: £30000.00 - £40000.00 per annum + Excellent Benefits
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Ipswich, Suffolk
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