The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 47 94 56
Rank change year-on-year
+47 -38
Permanent jobs requiring a Support Analyst 373 189 397
As % of all permanent IT jobs located in the East of England 4.73% 2.66% 4.42%
As % of the Job Titles category 4.99% 2.76% 4.58%
Number of salaries quoted 309 168 351
Average salary £32,000 £28,500 £30,250
Average salary % change year-on-year
+12.28% -5.78%
90% offered a salary of more than £22,000 £16,500 £19,525
10% offered a salary of more than £55,000 £42,500 £45,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7480 6841 8665
As % of all permanent IT jobs located in the East of England 94.78% 96.34% 96.38%
Number of salaries quoted 6132 5643 7465
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 24 November 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +43 140 £30,000 +13.20% 9
Essex +20 82 £42,500 +25.00% 1
Bedfordshire +19 69 £40,000 +29.03% 7
Cambridgeshire +23 58 £27,500 +14.58% 6
Suffolk +12 19 £26,500 -18.46%
Norfolk +13 8 £20,500 -51.76% 2
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 24 November 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 245 (37.98%) Windows
2 223 (34.57%) SQL
3 171 (26.51%) Microsoft
4 161 (24.96%) ITIL
5 155 (24.03%) Oracle
6 134 (20.78%) MS Office
7 127 (19.69%) Finance
8 123 (19.07%) Linux
9 117 (18.14%) MS Excel
10 116 (17.98%) Java
11 115 (17.83%) UNIX
12 110 (17.05%) Active Directory
13 102 (15.81%) SQL Server
14 97 (15.04%) Tomcat
15 87 (13.49%) IIS
16 85 (13.18%) Analytical Skills
17 70 (10.85%) Windows XP
17 70 (10.85%) Windows 7
18 68 (10.54%) E-Commerce
19 67 (10.39%) Windows Server 2008
20 63 (9.77%) Solaris
21 61 (9.46%) IBM
22 60 (9.30%) Degree
23 59 (9.15%) SLA
24 58 (8.99%) Apache
25 56 (8.68%) J2EE
25 56 (8.68%) MS Exchange
25 56 (8.68%) Middleware
26 54 (8.37%) Windows Server 2003
27 51 (7.91%) Citrix

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 24 November 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 97 (15.04%) Tomcat
2 87 (13.49%) IIS
3 58 (8.99%) Apache
4 56 (8.68%) MS Exchange
5 44 (6.82%) JBoss
6 43 (6.67%) WebLogic
7 38 (5.89%) SharePoint
8 24 (3.72%) WebSphere
8 24 (3.72%) WebSphere Application Server
8 24 (3.72%) MQSeries
8 24 (3.72%) IBM HTTP Server
9 20 (3.10%) Exchange Server 2010
10 16 (2.48%) Blackberry Enterprise Server
10 16 (2.48%) Exchange Server 2007
11 10 (1.55%) Exchange Server 2013
11 10 (1.55%) Lotus Domino
12 9 (1.40%) ColdFusion
13 7 (1.09%) Oracle Application Server
13 7 (1.09%) Exchange Server 2003
14 5 (0.78%) WorkSite
Applications
1 134 (20.78%) MS Office
2 117 (18.14%) MS Excel
3 24 (3.72%) MS PowerPoint
4 7 (1.09%) MS Project
5 6 (0.93%) InfoPath
6 5 (0.78%) MS Visio
7 3 (0.47%) Spreadsheet
8 1 (0.16%) S-PLUS
Business Applications
1 32 (4.96%) Oracle EBS
2 31 (4.81%) Oracle Financials
3 24 (3.72%) Oracle Financial Analyzer
3 24 (3.72%) Oracle iProcurement
4 23 (3.57%) Oracle EBS R12
4 23 (3.57%) Oracle 11i
5 16 (2.48%) SAP FI
5 16 (2.48%) SAP CO
6 15 (2.33%) SAP FI/CO
7 12 (1.86%) Agresso
8 11 (1.71%) Google Analytics
9 8 (1.24%) Oracle General Ledger
10 7 (1.09%) RiskWrite
10 7 (1.09%) Oracle Payables
10 7 (1.09%) Oracle Receivables
10 7 (1.09%) Oracle Assets
10 7 (1.09%) Oracle Internet Expenses
10 7 (1.09%) Dynamics CRM
11 6 (0.93%) Oracle iRecruitment
12 4 (0.62%) SAP Business One
Cloud Services
1 8 (1.24%) Office 365
2 3 (0.47%) SaaS
Communications & Networking
1 47 (7.29%) TCP/IP
2 39 (6.05%) FTP
3 32 (4.96%) DHCP
3 32 (4.96%) Firewall
4 31 (4.81%) DNS
5 28 (4.34%) VPN
6 24 (3.72%) HTTP
6 24 (3.72%) Internet
7 20 (3.10%) LAN
8 19 (2.95%) WAN
9 15 (2.33%) VoIP
10 10 (1.55%) SAN
11 9 (1.40%) SSH
11 9 (1.40%) PuTTY
11 9 (1.40%) WinSCP
12 8 (1.24%) Wi-Fi
13 6 (0.93%) VLAN
13 6 (0.93%) ATM
13 6 (0.93%) Broadband
14 5 (0.78%) Wireless
Database & Business Intelligence
1 102 (15.81%) SQL Server
2 40 (6.20%) MySQL
3 30 (4.65%) Oracle Discoverer
4 25 (3.88%) DB2
5 22 (3.41%) Relational Database
6 21 (3.26%) Oracle Database
7 16 (2.48%) RDBMS
8 15 (2.33%) SQL Server 2008
9 13 (2.02%) Crystal Reports
10 10 (1.55%) SQL Server 2005
11 9 (1.40%) SQL Server Integration Services
11 9 (1.40%) SQL Server Reporting Services
12 8 (1.24%) Oracle Database 11g
12 8 (1.24%) Oracle Database 10g
13 7 (1.09%) PostgreSQL
14 5 (0.78%) Oracle Reports
15 4 (0.62%) Oracle OLAP
15 4 (0.62%) OLAP
16 3 (0.47%) SAP BI
17 2 (0.31%) SAP BW
Development Applications
1 19 (2.95%) VisualVM
2 15 (2.33%) Git (software)
3 9 (1.40%) JIRA
3 9 (1.40%) Toad
4 3 (0.47%) Visual Studio
5 1 (0.16%) Oracle Forms
5 1 (0.16%) PowerBuilder
5 1 (0.16%) Talend Open Studio
General
1 127 (19.69%) Finance
2 48 (7.44%) Retail
3 28 (4.34%) Manufacturing
4 14 (2.17%) Telecoms
5 11 (1.71%) Legal
6 8 (1.24%) Banking
7 7 (1.09%) Billing
8 6 (0.93%) Law
8 6 (0.93%) Back Office
9 5 (0.78%) Front Office
9 5 (0.78%) Advertising
10 3 (0.47%) Local Government
11 2 (0.31%) Electronics
12 1 (0.16%) Pharmaceutical
12 1 (0.16%) Automotive
12 1 (0.16%) Marketing
12 1 (0.16%) German Language
12 1 (0.16%) General Ledger
Libraries, Frameworks & Software Standards
1 56 (8.68%) J2EE
1 56 (8.68%) Middleware
2 51 (7.91%) .NET
3 29 (4.50%) HTML
4 24 (3.72%) JDBC
5 21 (3.26%) XML
6 19 (2.95%) COM+
7 16 (2.48%) SOAP
8 14 (2.17%) ASP.NET
9 11 (1.71%) Oracle Fusion
10 9 (1.40%) DHTML
10 9 (1.40%) DOM
11 7 (1.09%) CSS
12 3 (0.47%) Web Services
12 3 (0.47%) JSP
13 2 (0.31%) XSLT
13 2 (0.31%) WSDL
14 1 (0.16%) COM
14 1 (0.16%) Classic ASP
14 1 (0.16%) Application Packaging
Miscellaneous
1 85 (13.18%) Analytical Skills
2 27 (4.19%) Enterprise Software
3 20 (3.10%) AS400
4 19 (2.95%) Blackberry
4 19 (2.95%) DataPower
5 17 (2.64%) Computer Science
6 15 (2.33%) Wiki
7 14 (2.17%) Mathematics
8 12 (1.86%) Clustering
9 11 (1.71%) iSeries
10 10 (1.55%) Client/Server
11 8 (1.24%) SecurID
11 8 (1.24%) iPad
12 6 (0.93%) Kindle
12 6 (0.93%) iPhone
12 6 (0.93%) EFT
12 6 (0.93%) Handset
13 4 (0.62%) Physics
14 3 (0.47%) EPoS
14 3 (0.47%) Performance Metrics
Operating Systems
1 245 (37.98%) Windows
2 123 (19.07%) Linux
3 115 (17.83%) UNIX
4 70 (10.85%) Windows XP
4 70 (10.85%) Windows 7
5 67 (10.39%) Windows Server 2008
6 63 (9.77%) Solaris
7 54 (8.37%) Windows Server 2003
8 33 (5.12%) Red Hat Enterprise Linux
9 26 (4.03%) Windows Server 2012
10 24 (3.72%) Windows 8
10 24 (3.72%) AIX
11 19 (2.95%) Windows Vista
12 14 (2.17%) VMS
13 13 (2.02%) Android
14 9 (1.40%) Windows Phone 8
14 9 (1.40%) Windows Phone
15 3 (0.47%) Windows 2000
16 2 (0.31%) Mac OS X
17 1 (0.16%) Windows 2000 Server
Processes & Methodologies
1 161 (24.96%) ITIL
2 68 (10.54%) E-Commerce
3 49 (7.60%) Incident Management
4 47 (7.29%) Configuration Management
5 36 (5.58%) Service Management
6 31 (4.81%) Project Management
6 31 (4.81%) Problem Management
7 29 (4.50%) Agile Software Development
8 26 (4.03%) Change Control
9 24 (3.72%) Performance Tuning
10 23 (3.57%) SOA
11 22 (3.41%) Stakeholder Management
12 21 (3.26%) CRM
13 19 (2.95%) Service Delivery
14 17 (2.64%) ERP
15 16 (2.48%) Document Management
15 16 (2.48%) Analytics
16 15 (2.33%) OOD
16 15 (2.33%) OO
17 14 (2.17%) Waterfall
Programming Languages
1 223 (34.57%) SQL
2 116 (17.98%) Java
3 33 (5.12%) Shell Script
4 28 (4.34%) JavaScript
5 26 (4.03%) Bash Shell
6 25 (3.88%) PL/SQL
7 19 (2.95%) Perl
8 16 (2.48%) PHP
9 15 (2.33%) C#
10 14 (2.17%) T-SQL
11 13 (2.02%) C
12 9 (1.40%) PowerShell
13 8 (1.24%) VB
14 3 (0.47%) ABAP
15 2 (0.31%) Python
15 2 (0.31%) C++
16 1 (0.16%) VB.NET
16 1 (0.16%) VBScript
16 1 (0.16%) VB6
16 1 (0.16%) Erlang
Qualifications
1 60 (9.30%) Degree
2 19 (2.95%) Microsoft Certification
3 17 (2.64%) ITIL Certification
4 16 (2.48%) MCSE
5 12 (1.86%) Cisco Certification
6 10 (1.55%) CCNP
7 9 (1.40%) MCP
7 9 (1.40%) Six Sigma Green Belt
8 8 (1.24%) ITIL Foundation Certificate
9 7 (1.09%) CCNA
10 5 (0.78%) PRINCE2 Practitioner
10 5 (0.78%) VMware Certified Professional (VCP)
11 3 (0.47%) SAP Certification
11 3 (0.47%) A+ Certification
11 3 (0.47%) Security Cleared
12 2 (0.31%) CCA
12 2 (0.31%) MCSA
12 2 (0.31%) SC Cleared
12 2 (0.31%) PMI Certification
12 2 (0.31%) ACCA
Quality Assurance & Compliance
1 59 (9.15%) SLA
2 22 (3.41%) QA
3 6 (0.93%) ISO 9001
4 2 (0.31%) HL7
System Software
1 110 (17.05%) Active Directory
2 24 (3.72%) VMware Infrastructure
3 12 (1.86%) XenApp
3 12 (1.86%) Terminal Services
4 10 (1.55%) Citrix Presentation Server
5 9 (1.40%) Hyper-V
5 9 (1.40%) vSphere
6 6 (0.93%) Terminal Server
6 6 (0.93%) Samba
6 6 (0.93%) VMware Workstation
7 5 (0.78%) VMware ESXi
8 2 (0.31%) Firmware
9 1 (0.16%) Microsoft App-V
9 1 (0.16%) XenServer
Systems Management
1 23 (3.57%) Nagios
2 19 (2.95%) Opsview
3 15 (2.33%) Tivoli Storage Manager
4 12 (1.86%) Tivoli
5 11 (1.71%) Backup Exec
6 8 (1.24%) McAfee ePO
7 6 (0.93%) SCCM
8 3 (0.47%) Dollar Universe
8 3 (0.47%) HP SIM
9 2 (0.31%) Puppet
9 2 (0.31%) ZENworks
10 1 (0.16%) Norton AntiVirus
10 1 (0.16%) CiscoWorks
10 1 (0.16%) WSUS
Vendors
1 171 (26.51%) Microsoft
2 155 (24.03%) Oracle
3 61 (9.46%) IBM
4 51 (7.91%) Citrix
5 43 (6.67%) VMware
6 34 (5.27%) Cisco
7 27 (4.19%) SAP
8 19 (2.95%) Splunk
9 18 (2.79%) Red Hat
10 15 (2.33%) Sun
11 14 (2.17%) Symantec
12 13 (2.02%) Software AG
12 13 (2.02%) webMethods
13 12 (1.86%) NetApp
14 11 (1.71%) Lotus
14 11 (1.71%) McAfee
14 11 (1.71%) Google
15 9 (1.40%) CheckPoint
15 9 (1.40%) HP
16 8 (1.24%) Clearswift
Luton
Volt
Salary: £45000 - £50000 per annum + 7.5% bonus and benefits
Posted: 14 hours ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £25,000 per annum
Posted: 3 days ago
Luton, Bedfordshire
CSC
Salary: From £20,000 to £30,000 per annum
Posted: 3 days ago
Essex
Edward Carter Solutions
Salary: £40,000 - £50,000 per annum + bonus and benefits
Posted: 3 days ago
Norfolk
Nigel Frank International Limited - Newcastle
Salary: £30000 - £31000 per annum + Benefits
Posted: 4 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 4 days ago
Letchworth Garden City, Hertfordshire
Latcom Ltd
Salary: From £15,000 to £18,000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
DP Connect
Salary: £25000 - £28000 per annum + Pension, healthcare, bonus
Posted: 5 days ago
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £20k - 25k per year + benefits
Posted: 5 days ago
Welwyn Garden City, Hertfordshire
IT Retail People Ltd
Salary: Unspecified Excellent package and opportunity
Posted: 5 days ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £60,000 per annum + Benefits + Bonus
Posted: 5 days ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £25k per year
Posted: 5 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: 6 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 6 days ago
Cambridge
Deerfoot IT
Salary: £30000 - £34000 per annum
Posted: 10 days ago
Bedfordshire
CPS Group
Salary: £40000 - £45000 per annum + Benefits
Posted: 12 days ago
Bedford
Capita - ITIN
Salary: £18000.00 - £21000.00 per annum
Posted: 12 days ago
Bedfordshire
Nigel Frank International Limited - Newcastle
Posted: 18 days ago
Welwyn Garden City
Interquest - IQ ESM
Salary: £25000 - £30000 per annum + Bens + on-call bonus
Posted: 20 days ago
Cambridge
Greywood Associates Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 25 days ago