The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 80 59
Rank change year-on-year
+16 -21
Permanent jobs requiring a Support Analyst 292 237 395
As % of all permanent IT jobs located in the East of England 3.84% 3.32% 4.33%
As % of the Job Titles category 3.98% 3.48% 4.47%
Number of salaries quoted 245 214 351
Average salary £30,000 £28,500 £30,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £21,300 £18,000 £20,000
10% offered a salary of more than £55,000 £46,050 £45,000
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7333 6809 8838
As % of all permanent IT jobs located in the East of England 96.31% 95.50% 96.82%
Number of salaries quoted 6003 5858 7526
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 16 September 2014.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 101 £33,500 +11.66% 8
Essex +31 65 £30,000 -11.11% 3
Bedfordshire -7 54 £41,250 +37.50% 6
Cambridgeshire +9 46 £25,000 +11.11% 9
Suffolk -11 15 £27,500 -8.33% 2
Norfolk +13 11 £25,000 +11.11% 1
East Anglia - 2 £27,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 16 September 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 271 (44.79%) Windows
2 207 (34.21%) SQL
3 171 (28.26%) Microsoft
4 139 (22.98%) Active Directory
4 139 (22.98%) Oracle
5 136 (22.48%) Finance
6 126 (20.83%) MS Office
7 123 (20.33%) ITIL
8 99 (16.36%) MS Excel
9 94 (15.54%) Java
10 92 (15.21%) Windows Server 2008
11 90 (14.88%) Linux
12 80 (13.22%) Citrix
12 80 (13.22%) VMware
13 79 (13.06%) SQL Server
14 78 (12.89%) UNIX
15 77 (12.73%) Tomcat
16 76 (12.56%) IIS
17 75 (12.40%) Windows Server 2003
18 70 (11.57%) Windows XP
19 66 (10.91%) Analytical Skills
20 62 (10.25%) IBM
21 61 (10.08%) E-Commerce
21 61 (10.08%) Windows 7
22 57 (9.42%) Degree
22 57 (9.42%) Middleware
23 55 (9.09%) Solaris
24 54 (8.93%) Retail
25 53 (8.76%) MS Exchange
26 51 (8.43%) J2EE

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 16 September 2014, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (12.73%) Tomcat
2 76 (12.56%) IIS
3 53 (8.76%) MS Exchange
4 32 (5.29%) WebSphere
4 32 (5.29%) WebSphere Application Server
4 32 (5.29%) MQSeries
4 32 (5.29%) IBM HTTP Server
5 31 (5.12%) Apache
6 25 (4.13%) Blackberry Enterprise Server
7 23 (3.80%) Lotus Domino
8 21 (3.47%) WebLogic
9 20 (3.31%) SharePoint
10 19 (3.14%) Exchange Server 2010
11 16 (2.64%) Exchange Server 2007
12 11 (1.82%) IBM Notes
13 5 (0.83%) Exchange Server 2003
13 5 (0.83%) Exchange Server 2013
14 4 (0.66%) WorkSite
14 4 (0.66%) Oracle Application Server
15 3 (0.50%) CMS
Applications
1 126 (20.83%) MS Office
2 99 (16.36%) MS Excel
3 14 (2.31%) MS PowerPoint
4 5 (0.83%) InfoPath
5 3 (0.50%) Spreadsheet
5 3 (0.50%) MS Visio
6 1 (0.17%) MS Project
6 1 (0.17%) S-PLUS
Business Applications
1 21 (3.47%) Oracle EBS
2 19 (3.14%) Oracle Financials
3 17 (2.81%) Oracle EBS R12
4 14 (2.31%) Oracle 11i
5 12 (1.98%) Oracle Financial Analyzer
5 12 (1.98%) Oracle iProcurement
6 8 (1.32%) Oracle iRecruitment
7 7 (1.16%) Google Analytics
8 6 (0.99%) SAP FI
8 6 (0.99%) SAP FI/CO
8 6 (0.99%) Oracle CRM
8 6 (0.99%) Oracle General Ledger
8 6 (0.99%) Magento
8 6 (0.99%) AWD
8 6 (0.99%) SAP CO
9 4 (0.66%) FastVal
9 4 (0.66%) SunGard APT
9 4 (0.66%) SAP Business One
9 4 (0.66%) Oracle Payables
9 4 (0.66%) Oracle Receivables
Cloud Services
1 6 (0.99%) Office 365
2 2 (0.33%) Amazon AWS
3 1 (0.17%) SaaS
Communications & Networking
1 49 (8.10%) TCP/IP
2 45 (7.44%) Firewall
3 43 (7.11%) DNS
4 41 (6.78%) DHCP
5 35 (5.79%) FTP
5 35 (5.79%) LAN
6 32 (5.29%) HTTP
7 29 (4.79%) VPN
8 28 (4.63%) WAN
9 22 (3.64%) SAN
10 19 (3.14%) Wi-Fi
11 10 (1.65%) VoIP
12 9 (1.49%) LDAP
13 7 (1.16%) Internet
14 6 (0.99%) Wireless
15 4 (0.66%) iSCSI
16 3 (0.50%) SSH
16 3 (0.50%) NAS
17 2 (0.33%) MPLS
17 2 (0.33%) Ethernet
Database & Business Intelligence
1 79 (13.06%) SQL Server
2 33 (5.45%) DB2
3 19 (3.14%) Crystal Reports
4 18 (2.98%) Oracle Discoverer
4 18 (2.98%) Relational Database
5 12 (1.98%) MySQL
6 9 (1.49%) Oracle Database
6 9 (1.49%) SQL Server 2008
6 9 (1.49%) RDBMS
6 9 (1.49%) Oracle Reports
7 7 (1.16%) SQL Server Reporting Services
8 5 (0.83%) SQL Server Integration Services
9 4 (0.66%) PostgreSQL
9 4 (0.66%) OLAP
9 4 (0.66%) NoSQL
9 4 (0.66%) SQL Server 2005
9 4 (0.66%) Oracle OLAP
10 3 (0.50%) SAP BI
11 2 (0.33%) Oracle Database 10g
11 2 (0.33%) Oracle Database 11g
Development Applications
1 12 (1.98%) Git (software)
1 12 (1.98%) VisualVM
2 6 (0.99%) Visual Studio
3 3 (0.50%) JIRA
3 3 (0.50%) Toad
3 3 (0.50%) ClearQuest
4 1 (0.17%) Talend Open Studio
4 1 (0.17%) Team Foundation Server
4 1 (0.17%) Oracle Forms
4 1 (0.17%) PowerBuilder
General
1 136 (22.48%) Finance
2 54 (8.93%) Retail
3 39 (6.45%) Manufacturing
4 16 (2.64%) Legal
5 14 (2.31%) Back Office
5 14 (2.31%) Telecoms
6 9 (1.49%) Marketing
7 6 (0.99%) Dutch Language
8 5 (0.83%) Billing
8 5 (0.83%) Law
9 4 (0.66%) Front Office
10 3 (0.50%) Multimedia
10 3 (0.50%) Banking
11 2 (0.33%) Military
11 2 (0.33%) Electronics
11 2 (0.33%) Local Government
12 1 (0.17%) General Ledger
12 1 (0.17%) Advertising
12 1 (0.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 57 (9.42%) Middleware
2 51 (8.43%) J2EE
3 44 (7.27%) .NET
4 32 (5.29%) JDBC
5 20 (3.31%) HTML
6 14 (2.31%) XML
7 13 (2.15%) ASP.NET
8 12 (1.98%) Web Services
8 12 (1.98%) COM+
9 8 (1.32%) CSS
10 6 (0.99%) SOAP
11 4 (0.66%) XSLT
11 4 (0.66%) WSDL
12 3 (0.50%) .NET Framework
13 2 (0.33%) Oracle Fusion
13 2 (0.33%) Application Packaging
14 1 (0.17%) ASP.NET Web Forms
14 1 (0.17%) COM
14 1 (0.17%) Classic ASP
14 1 (0.17%) JSP
Miscellaneous
1 66 (10.91%) Analytical Skills
2 29 (4.79%) Blackberry
3 24 (3.97%) Enterprise Software
4 22 (3.64%) AS400
5 17 (2.81%) SecurID
6 15 (2.48%) Wiki
7 12 (1.98%) Mathematics
7 12 (1.98%) DataPower
8 11 (1.82%) Computer Science
9 9 (1.49%) Clustering
10 7 (1.16%) iSeries
11 6 (0.99%) Handset
11 6 (0.99%) Client/Server
12 5 (0.83%) iPad
13 4 (0.66%) Thin Client
13 4 (0.66%) Grid Computing
13 4 (0.66%) Management Information System
13 4 (0.66%) iPhone
13 4 (0.66%) Fat Client
14 3 (0.50%) Kindle
Operating Systems
1 271 (44.79%) Windows
2 92 (15.21%) Windows Server 2008
3 90 (14.88%) Linux
4 78 (12.89%) UNIX
5 75 (12.40%) Windows Server 2003
6 70 (11.57%) Windows XP
7 61 (10.08%) Windows 7
8 55 (9.09%) Solaris
9 32 (5.29%) AIX
10 23 (3.80%) VMS
11 22 (3.64%) Android
12 19 (3.14%) Windows 8
12 19 (3.14%) Red Hat Enterprise Linux
13 18 (2.98%) Windows Phone 8
13 18 (2.98%) Windows Phone
14 17 (2.81%) Windows Server 2012
15 14 (2.31%) Windows Vista
16 7 (1.16%) Apple iOS
17 6 (0.99%) Windows 2000
18 3 (0.50%) Mac OS X
Processes & Methodologies
1 123 (20.33%) ITIL
2 61 (10.08%) E-Commerce
3 34 (5.62%) Configuration Management
4 33 (5.45%) Problem Management
5 31 (5.12%) Service Management
6 30 (4.96%) Incident Management
7 23 (3.80%) Change Control
8 22 (3.64%) CRM
9 21 (3.47%) Service Delivery
10 19 (3.14%) ERP
11 18 (2.98%) OO
12 16 (2.64%) Risk Management
12 16 (2.64%) Business Intelligence
13 15 (2.48%) Agile Software Development
13 15 (2.48%) SOA
14 13 (2.15%) Project Management
15 12 (1.98%) Workflow
15 12 (1.98%) OOD
15 12 (1.98%) Capacity Management
15 12 (1.98%) Analytics
Programming Languages
1 207 (34.21%) SQL
2 94 (15.54%) Java
3 28 (4.63%) Bash Shell
4 24 (3.97%) Perl
5 16 (2.64%) C#
5 16 (2.64%) PHP
5 16 (2.64%) JavaScript
5 16 (2.64%) T-SQL
6 15 (2.48%) C
6 15 (2.48%) Shell Script
7 14 (2.31%) PL/SQL
8 12 (1.98%) VB
9 10 (1.65%) Python
10 6 (0.99%) PowerShell
11 5 (0.83%) VBScript
12 4 (0.66%) C++
12 4 (0.66%) VB6
13 2 (0.33%) COBOL
14 1 (0.17%) RPG
14 1 (0.17%) VB.NET
Qualifications
1 57 (9.42%) Degree
2 36 (5.95%) Microsoft Certification
3 29 (4.79%) MCSE
4 13 (2.15%) MCP
5 12 (1.98%) Cisco Certification
6 9 (1.49%) ITIL Certification
7 6 (0.99%) CCNA
8 5 (0.83%) MCITP
8 5 (0.83%) CCNP
9 3 (0.50%) Oracle Certification
9 3 (0.50%) MCSA
10 2 (0.33%) A+ Certification
10 2 (0.33%) Security Cleared
11 1 (0.17%) ITIL Foundation Certificate
11 1 (0.17%) MOS
11 1 (0.17%) VMware Certified Professional (VCP)
11 1 (0.17%) CIPD
11 1 (0.17%) SC Cleared
11 1 (0.17%) PRINCE2 Practitioner
11 1 (0.17%) PRINCE2 Certification
Quality Assurance & Compliance
1 45 (7.44%) SLA
2 17 (2.81%) QA
3 3 (0.50%) ISO 9001
4 2 (0.33%) HL7
System Software
1 139 (22.98%) Active Directory
2 42 (6.94%) VMware Infrastructure
3 23 (3.80%) vSphere
3 23 (3.80%) Citrix Presentation Server
4 14 (2.31%) XenApp
5 12 (1.98%) Terminal Services
6 6 (0.99%) VMware Workstation
7 5 (0.83%) Hyper-V
8 4 (0.66%) Terminal Server
9 1 (0.17%) XenServer
9 1 (0.17%) VMware ESXi
Systems Management
1 19 (3.14%) Backup Exec
2 18 (2.98%) Tivoli Storage Manager
3 17 (2.81%) McAfee ePO
4 15 (2.48%) Nagios
5 12 (1.98%) Opsview
6 9 (1.49%) Tivoli
7 6 (0.99%) HP SIM
7 6 (0.99%) Puppet
8 5 (0.83%) SCCM
9 4 (0.66%) Opscode Chef
10 3 (0.50%) CiscoWorks
11 2 (0.33%) SCOM
11 2 (0.33%) WSUS
11 2 (0.33%) Symantec Endpoint Protection
12 1 (0.17%) Norton AntiVirus
Vendors
1 171 (28.26%) Microsoft
2 139 (22.98%) Oracle
3 80 (13.22%) Citrix
3 80 (13.22%) VMware
4 62 (10.25%) IBM
5 35 (5.79%) JBoss
6 29 (4.79%) Cisco
7 28 (4.63%) Lotus
8 24 (3.97%) McAfee
9 23 (3.80%) SAP
10 21 (3.47%) Symantec
11 20 (3.31%) Splunk
12 18 (2.98%) webMethods
13 17 (2.81%) Clearswift
14 13 (2.15%) NetApp
15 12 (1.98%) Software AG
15 12 (1.98%) Sun
16 10 (1.65%) HP
17 9 (1.49%) Business Objects
18 7 (1.16%) Google
Luton
Volt
Salary: £45000 - £50000 per annum
Posted: 7 hours ago
Luton
Volt
Salary: £50000 - £56000 per annum + bonus
Posted: 7 hours ago
Cambridge, Cambridgeshire
Deerfoot IT Resources Ltd
Salary: £30000 - £34000 per annum
Posted: 8 hours ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Luton, Bedfordshire
Connectus
Salary: £30000 - £50000 per annum
Posted: Yesterday
Colchester, Essex
Information Technology Services
Salary: £23k - 29k per year
Posted: Yesterday
Bedfordshire
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: Yesterday
Ipswich, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
World Pay
Salary: Competitive
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
Peterborough, Cambridgeshire
Directions On-line Ltd
Salary: From £26,000 to £30,000 per annum pension healthcare training and many
Posted: 5 days ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
St. Albans, Hertfordshire
Hurren and Hope
Salary: From £28,000 to £30,000 per annum + Benfits, Training and Career plan
Posted: 5 days ago
Colchester, Essex
Hurren and Hope
Salary: From £24,000 to £27,000 per annum + Benefits, Training and an internal
Posted: 5 days ago
Welwyn, Hertfordshire
4it Recruitment Ltd
Salary: From £35,000 to £42,000 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
Stafford-Sharp Associates
Salary: From £23,000 to £28,000 per annum
Posted: 6 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £18k - 24k per year
Posted: 6 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 6 days ago
Ipswich, Suffolk
Ashdown IT
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago