The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 68 71 74
Rank change year-on-year
+3 +3
Permanent jobs requiring a Support Analyst 280 324 298
As % of all permanent IT jobs located in the East of England 3.77% 3.85% 3.59%
As % of the Job Titles category 3.93% 4.03% 3.76%
Number of salaries quoted 245 270 262
Average salary £28,000 £28,000 £27,500
Average salary % change year-on-year
- +1.81%
90% offered a salary of more than £21,500 £20,000 £21,000
10% offered a salary of more than £42,500 £43,250 £47,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7130 8031 7928
As % of all permanent IT jobs located in the East of England 96.00% 95.44% 95.58%
Number of salaries quoted 5893 6697 6916
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 124 £28,000 +1.81% 15
Essex -24 51 £28,000 -8.19% 6
Cambridgeshire +4 37 £28,250 -11.30% 8
Bedfordshire -5 36 £34,750 +26.36% 8
Suffolk +19 27 £26,000 -17.46%
Norfolk +6 7 £28,500 +15.73%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 22 May 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 225 (38.93%) SQL
2 218 (37.72%) Windows
3 196 (33.91%) Microsoft
4 164 (28.37%) ITIL
5 159 (27.51%) Active Directory
6 130 (22.49%) SQL Server
7 112 (19.38%) MS Excel
8 95 (16.44%) Linux
9 94 (16.26%) Finance
10 90 (15.57%) MS Office
11 89 (15.40%) IIS
12 82 (14.19%) Oracle
13 77 (13.32%) Java
14 73 (12.63%) MS Exchange
14 73 (12.63%) Analytical Skills
15 70 (12.11%) UNIX
16 67 (11.59%) Windows Server 2008
17 65 (11.25%) Tomcat
18 62 (10.73%) SLA
19 61 (10.55%) Windows 7
20 59 (10.21%) Microsoft Certification
21 58 (10.03%) SharePoint
21 58 (10.03%) Windows Server 2012
22 55 (9.52%) .NET
23 52 (9.00%) Apache
24 50 (8.65%) VMware
25 48 (8.30%) MySQL
26 47 (8.13%) WebLogic
26 47 (8.13%) Service Management
27 46 (7.96%) Incident Management

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 22 May 2015, IT jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (15.40%) IIS
2 73 (12.63%) MS Exchange
3 65 (11.25%) Tomcat
4 58 (10.03%) SharePoint
5 52 (9.00%) Apache
6 47 (8.13%) WebLogic
7 28 (4.84%) JBoss
8 25 (4.33%) WebSphere
9 23 (3.98%) WebSphere Application Server
10 20 (3.46%) Exchange Server 2010
11 14 (2.42%) Exchange Server 2007
12 10 (1.73%) IBM Notes
13 8 (1.38%) IBM HTTP Server
13 8 (1.38%) MQSeries
14 7 (1.21%) ColdFusion
15 6 (1.04%) BizTalk Server
16 5 (0.87%) Lync
16 5 (0.87%) Drupal
17 4 (0.69%) Apache ServiceMix
18 3 (0.52%) Exchange Server 2013
Applications
1 112 (19.38%) MS Excel
2 90 (15.57%) MS Office
3 7 (1.21%) MS PowerPoint
4 2 (0.35%) S-PLUS
4 2 (0.35%) MS Visio
5 1 (0.17%) SOLIDWORKS
5 1 (0.17%) Spreadsheet
5 1 (0.17%) InfoPath
Business Applications
1 21 (3.63%) SAP FI
2 20 (3.46%) SAP CO
2 20 (3.46%) SAP FI/CO
3 10 (1.73%) Dynamics CRM
4 9 (1.56%) Maximo
4 9 (1.56%) Oracle EBS
4 9 (1.56%) CA PPM
5 8 (1.38%) SAP CRM
6 6 (1.04%) Dynamics AX
6 6 (1.04%) Dynamics NAV
6 6 (1.04%) Oracle SCM
6 6 (1.04%) Oracle ERP
7 5 (0.87%) Magento
7 5 (0.87%) Oracle EBS R12
8 4 (0.69%) Oracle Applications
8 4 (0.69%) Oracle Financials
9 3 (0.52%) SAP HR
9 3 (0.52%) SAP SD
9 3 (0.52%) SAP Payroll
9 3 (0.52%) Oracle Receivables
Cloud Services
1 19 (3.29%) Office 365
2 10 (1.73%) Cloud Computing
3 8 (1.38%) SaaS
4 7 (1.21%) Amazon AWS
5 3 (0.52%) IaaS
5 3 (0.52%) PaaS
6 2 (0.35%) Microsoft Azure
Communications & Networking
1 35 (6.06%) VPN
2 28 (4.84%) FTP
3 27 (4.67%) TCP/IP
4 26 (4.50%) SAN
5 25 (4.33%) DHCP
5 25 (4.33%) DNS
6 23 (3.98%) Firewall
6 23 (3.98%) VoIP
7 19 (3.29%) HTTP
8 18 (3.11%) Internet
9 17 (2.94%) VLAN
10 15 (2.60%) SSL
11 14 (2.42%) Cisco IOS
11 14 (2.42%) WAN
12 13 (2.25%) LAN
13 6 (1.04%) Fibre Channel
14 5 (0.87%) Ethernet
14 5 (0.87%) SMTP
14 5 (0.87%) MPLS
15 4 (0.69%) Wireless
Database & Business Intelligence
1 130 (22.49%) SQL Server
2 48 (8.30%) MySQL
3 16 (2.77%) Oracle Database
4 15 (2.60%) Crystal Reports
5 13 (2.25%) Oracle Database 10g
5 13 (2.25%) SQL Server Integration Services
5 13 (2.25%) SQL Server 2005
6 12 (2.08%) DB2
7 11 (1.90%) SQL Server Reporting Services
8 10 (1.73%) Oracle Database 11g
8 10 (1.73%) SQL Server 2012
9 8 (1.38%) Relational Database
10 7 (1.21%) SQL Server Analysis Services
10 7 (1.21%) Microsoft Analysis Services
11 6 (1.04%) SQL Server 2008
12 4 (0.69%) RDBMS
12 4 (0.69%) MS Access
13 3 (0.52%) OLAP
14 2 (0.35%) PostgreSQL
14 2 (0.35%) SAP BI
Development Applications
1 16 (2.77%) VisualVM
2 8 (1.38%) Team Foundation Server
3 6 (1.04%) Oracle Forms
4 5 (0.87%) VSS/SourceSafe
4 5 (0.87%) Subversion
5 4 (0.69%) JIRA
6 3 (0.52%) Toad
6 3 (0.52%) SQL Server Management Studio (SSMS)
General
1 94 (16.26%) Finance
2 20 (3.46%) Retail
3 13 (2.25%) Telecoms
4 9 (1.56%) Manufacturing
5 7 (1.21%) Back Office
6 4 (0.69%) Legal
6 4 (0.69%) Publishing
7 3 (0.52%) Law
7 3 (0.52%) German Language
7 3 (0.52%) Billing
7 3 (0.52%) Banking
8 2 (0.35%) Multimedia
8 2 (0.35%) Danish Language
8 2 (0.35%) French Language
8 2 (0.35%) Marketing
8 2 (0.35%) Front Office
9 1 (0.17%) Pharmaceutical
9 1 (0.17%) Electronics
9 1 (0.17%) Games
Libraries, Frameworks & Software Standards
1 55 (9.52%) .NET
2 40 (6.92%) J2EE
3 38 (6.57%) HTML
4 31 (5.36%) XML
4 31 (5.36%) Middleware
5 23 (3.98%) CSS
6 21 (3.63%) COM+
7 17 (2.94%) ASP.NET
8 12 (2.08%) JDBC
9 10 (1.73%) SOAP
10 8 (1.38%) HTML5
11 7 (1.21%) DHTML
11 7 (1.21%) DOM
11 7 (1.21%) XSLT
12 5 (0.87%) Flash
12 5 (0.87%) Web Services
12 5 (0.87%) XSL
12 5 (0.87%) CSS3
12 5 (0.87%) Sass
12 5 (0.87%) Application Packaging
Miscellaneous
1 73 (12.63%) Analytical Skills
2 25 (4.33%) Enterprise Software
3 22 (3.81%) Client/Server
4 20 (3.46%) DataPower
5 18 (3.11%) Computer Science
6 17 (2.94%) Management Information System
7 12 (2.08%) FMCG
8 11 (1.90%) Blackberry
9 9 (1.56%) Replication
9 9 (1.56%) Mathematics
10 8 (1.38%) EPoS
11 7 (1.21%) Kindle
12 6 (1.04%) Handset
13 4 (0.69%) Open Source
13 4 (0.69%) AS400
13 4 (0.69%) NHS
14 2 (0.35%) Tandem
14 2 (0.35%) Life Science
14 2 (0.35%) iSeries
14 2 (0.35%) GIS
Operating Systems
1 218 (37.72%) Windows
2 95 (16.44%) Linux
3 70 (12.11%) UNIX
4 67 (11.59%) Windows Server 2008
5 61 (10.55%) Windows 7
6 58 (10.03%) Windows Server 2012
7 41 (7.09%) Solaris
8 40 (6.92%) Windows XP
9 30 (5.19%) Windows Server 2003
10 17 (2.94%) AIX
10 17 (2.94%) Red Hat Enterprise Linux
11 13 (2.25%) Android
11 13 (2.25%) Windows 8
12 11 (1.90%) Apple iOS
13 9 (1.56%) Mac OS X
14 7 (1.21%) Windows Vista
15 4 (0.69%) Mac OS
16 1 (0.17%) VMS
Processes & Methodologies
1 164 (28.37%) ITIL
2 47 (8.13%) Service Management
3 46 (7.96%) Incident Management
4 32 (5.54%) Problem Management
5 31 (5.36%) Configuration Management
6 26 (4.50%) Project Management
7 25 (4.33%) E-Commerce
8 24 (4.15%) Performance Tuning
8 24 (4.15%) Continuous Improvement
9 23 (3.98%) CRM
10 21 (3.63%) Business Intelligence
11 20 (3.46%) Disaster Recovery
12 17 (2.94%) Root Cause Analysis
13 15 (2.60%) ERP
13 15 (2.60%) Asset Management
14 13 (2.25%) User Acceptance Testing
15 12 (2.08%) Time Management
16 11 (1.90%) Change Control
17 10 (1.73%) Capacity Management
17 10 (1.73%) Data Protection
Programming Languages
1 225 (38.93%) SQL
2 77 (13.32%) Java
3 45 (7.79%) PL/SQL
4 35 (6.06%) JavaScript
5 30 (5.19%) PowerShell
6 28 (4.84%) Shell Script
7 26 (4.50%) T-SQL
8 20 (3.46%) PHP
9 18 (3.11%) C#
10 14 (2.42%) Bash Shell
10 14 (2.42%) C
10 14 (2.42%) VBScript
11 13 (2.25%) VB
12 12 (2.08%) Perl
13 8 (1.38%) VBA
14 5 (0.87%) XQuery
15 3 (0.52%) FoxPro (VFP)
16 2 (0.35%) COBOL
16 2 (0.35%) ABAP
17 1 (0.17%) C++
Qualifications
1 59 (10.21%) Microsoft Certification
2 37 (6.40%) ITIL Certification
3 35 (6.06%) MCSA
4 32 (5.54%) Degree
5 29 (5.02%) MCP
6 28 (4.84%) MCSE
7 16 (2.77%) Cisco Certification
7 16 (2.77%) CCNA
8 11 (1.90%) Security Cleared
9 10 (1.73%) SC Cleared
10 9 (1.56%) CCNP
10 9 (1.56%) MCITP
11 8 (1.38%) MCTS
12 7 (1.21%) Six Sigma Green Belt
13 4 (0.69%) MCDST
13 4 (0.69%) ITIL Foundation Certificate
14 3 (0.52%) A+ Certification
15 1 (0.17%) MOS
Quality Assurance & Compliance
1 62 (10.73%) SLA
2 8 (1.38%) ISO 9001
3 6 (1.04%) QA
System Software
1 159 (27.51%) Active Directory
2 24 (4.15%) Hyper-V
3 15 (2.60%) VMware Infrastructure
4 14 (2.42%) vSphere
5 10 (1.73%) VMware ESXi
6 6 (1.04%) VMware Workstation
6 6 (1.04%) Terminal Services
7 5 (0.87%) XenApp
8 3 (0.52%) ISA Server
8 3 (0.52%) Forefront TMG
8 3 (0.52%) XenDesktop
8 3 (0.52%) Oracle RAC
9 2 (0.35%) VMware ESX
Systems Management
1 26 (4.50%) SCCM
2 24 (4.15%) Nagios
3 20 (3.46%) Opsview
4 8 (1.38%) Dollar Universe
5 4 (0.69%) Backup Exec
5 4 (0.69%) AirWatch
6 3 (0.52%) Tivoli
6 3 (0.52%) McAfee ePO
6 3 (0.52%) Symantec Enterprise Vault
6 3 (0.52%) WSUS
7 2 (0.35%) SCOM
7 2 (0.35%) Control-M
8 1 (0.17%) MOM
8 1 (0.17%) Systems Management Server (SMS)
8 1 (0.17%) ARCserve
8 1 (0.17%) Puppet
8 1 (0.17%) Symantec Endpoint Protection
8 1 (0.17%) Opscode Chef
8 1 (0.17%) Data Guard
Vendors
1 196 (33.91%) Microsoft
2 82 (14.19%) Oracle
3 50 (8.65%) VMware
4 41 (7.09%) IBM
5 40 (6.92%) SAP
6 38 (6.57%) Citrix
7 34 (5.88%) Cisco
8 20 (3.46%) Splunk
9 18 (3.11%) HP
10 12 (2.08%) Sophos
10 12 (2.08%) Apple
11 11 (1.90%) SonicWALL
12 10 (1.73%) LANDesk
12 10 (1.73%) MobileIron
12 10 (1.73%) Lotus
13 9 (1.56%) Red Hat
14 8 (1.38%) CheckPoint
15 6 (1.04%) FalconStor
15 6 (1.04%) CommVault
16 5 (0.87%) Pegasus
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: 9 hours ago
Bedfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + comprehensive benefits
Posted: 10 hours ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £27,000 to £34,000 per annum + Bonus
Posted: 11 hours ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £30,000 to £40,000 per annum plus benefits & bonus
Posted: 15 hours ago
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 18 hours ago
Colchester, Essex
Spring Technology
Salary: £23000.00 - £27000.00 per annum
Posted: Yesterday
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Sanderson
Salary: £23 - £26 per annum + Excellent Benefits
Posted: 3 days ago
Essex
IFDS
Salary: Competitive
Posted: 3 days ago
Bedford, Bedfordshire
Ashdown IT
Salary: £28000 - £32000 per annum + car + bonus
Posted: 3 days ago
Cambridge, Cambridgeshire
EXCELerate
Salary: To £23k plus Health care, life cover & pension
Posted: 3 days ago
Cambridgeshire
Vertical IT
Salary: £35000 - £40000 per annum + + bens - DOE
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + bonus
Posted: 4 days ago
Hatfield, Hertfordshire
JM
Salary: £38000 - £45000 per annum + bonus
Posted: 4 days ago
Chelmsford, Essex
Eames Consulting
Salary: From £32,000 to £39,000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000 - £30000 per annum + Benefits
Posted: 5 days ago
Bedford, Bedfordshire
TGS
Salary: Unspecified
Posted: 8 days ago
Watford, Hertfordshire
TJX
Salary: £ competitive
Posted: 15 days ago