The statistics below represent IT jobs advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Support Analyst
England / East of England
Rank 87 64 52
Rank change year-on-year
-23 -12
Permanent jobs requiring a Support Analyst 175 267 342
As % of all permanent IT jobs located in the East of England 2.99% 3.88% 4.72%
As % of the Job Titles category 3.08% 4.00% 4.89%
Number of salaries quoted 136 231 287
Median salary £28,000 £30,000 £30,000
Median salary % change year-on-year
-6.66% -
90% offered a salary of more than £19,000 £21,800 £20,550
10% offered a salary of more than £42,500 £50,000 £47,500
UK excluding London median salary £27,500 £28,000 £27,850
% change year-on-year
-1.78% +0.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5673 6683 6992
As % of all permanent IT jobs located in the East of England 96.96% 97.00% 96.59%
Number of salaries quoted 4658 5528 5674
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East of England region.

Support Analyst Salary Trend in the East of England

Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Analyst across the East of England region over the 3 months to 19 January 2017.

Support Analyst Salary Histogram in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 78 £24,750 -12.38% 10
Essex -4 41 £42,500 +32.81% 2
Cambridgeshire -3 21 £28,000 +1.81% 3
Bedfordshire -14 18 £32,500 -26.96% 2
Suffolk +3 10 £23,500 +5.61% 4
Norfolk -18 8 £31,500 +16.66%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 19 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 146 (36.87%) Windows
2 141 (35.61%) SQL
3 136 (34.34%) Microsoft
4 100 (25.25%) ITIL
5 88 (22.22%) Finance
6 76 (19.19%) MS Excel
7 70 (17.68%) Active Directory
7 70 (17.68%) Windows Server
8 66 (16.67%) SQL Server
9 63 (15.91%) MS Office
10 59 (14.90%) SLA
11 51 (12.88%) .NET
12 47 (11.87%) Windows 7
13 45 (11.36%) Degree
14 43 (10.86%) Oracle
15 42 (10.61%) SAP
15 42 (10.61%) Problem Management
16 39 (9.85%) Change Management
17 38 (9.60%) VMware
17 38 (9.60%) Linux
17 38 (9.60%) Incident Management
18 36 (9.09%) Analytical Skills
19 33 (8.33%) VMware Infrastructure
20 30 (7.58%) Windows Server 2008
20 30 (7.58%) Business Intelligence
21 29 (7.32%) Java
21 29 (7.32%) Windows Server 2012
22 26 (6.57%) IIS
23 25 (6.31%) TCP/IP
23 25 (6.31%) Project Management

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (6.57%) IIS
2 23 (5.81%) SharePoint
3 17 (4.29%) MS Exchange
4 8 (2.02%) Tomcat
4 8 (2.02%) WebSphere
5 7 (1.77%) Apache
5 7 (1.77%) WebSphere Application Server
6 6 (1.52%) JBoss
6 6 (1.52%) MS Project Server
7 5 (1.26%) Exchange Server 2010
7 5 (1.26%) WebLogic
8 4 (1.01%) Documentum
8 4 (1.01%) GlassFish
9 3 (0.76%) Gentran
10 2 (0.51%) Elasticsearch
10 2 (0.51%) Exchange Server 2007
10 2 (0.51%) Exchange Server 2013
10 2 (0.51%) SugarCRM
11 1 (0.25%) Blackberry Enterprise Server
11 1 (0.25%) Confluence
Applications
1 76 (19.19%) MS Excel
2 63 (15.91%) MS Office
3 11 (2.78%) MS Project
4 7 (1.77%) MS PowerPoint
5 1 (0.25%) HipChat
5 1 (0.25%) Mozilla Thunderbird
5 1 (0.25%) MS Visio
Business Applications
1 20 (5.05%) SAP CO
1 20 (5.05%) SAP FI
1 20 (5.05%) SAP FI/CO
2 7 (1.77%) Magento
3 5 (1.26%) CODA-Financials
3 5 (1.26%) Cognos Business Intelligence
4 4 (1.01%) Oracle Procure-to-Pay
5 3 (0.76%) SAP Oil and Gas
6 2 (0.51%) Dynamics CRM
6 2 (0.51%) nopCommerce
6 2 (0.51%) Oracle EBS
6 2 (0.51%) Sage CRM
7 1 (0.25%) BusinessWorks
7 1 (0.25%) Dynamics AX
7 1 (0.25%) Lawson
7 1 (0.25%) Line 50
7 1 (0.25%) Oracle Applications
7 1 (0.25%) Oracle ERP
7 1 (0.25%) Oracle Financials
7 1 (0.25%) SAP Business One
Cloud Services
1 17 (4.29%) Office 365
2 3 (0.76%) Microsoft Azure
3 2 (0.51%) Amazon AWS
3 2 (0.51%) SaaS
Communications & Networking
1 25 (6.31%) TCP/IP
2 19 (4.80%) DNS
3 17 (4.29%) Firewall
3 17 (4.29%) Internet
4 16 (4.04%) VPN
5 15 (3.79%) LAN
6 14 (3.54%) DHCP
6 14 (3.54%) Remote Desktop
7 12 (3.03%) WAN
8 9 (2.27%) HTTP
9 7 (1.77%) FTP
10 5 (1.26%) OpenLDAP
11 4 (1.01%) LDAP
11 4 (1.01%) VoIP
11 4 (1.01%) Wi-Fi
12 3 (0.76%) PBX
12 3 (0.76%) SSH
12 3 (0.76%) Unified Communications
13 2 (0.51%) Cisco Nexus
13 2 (0.51%) SAN
Database & Business Intelligence
1 66 (16.67%) SQL Server
2 17 (4.29%) Crystal Reports
3 14 (3.54%) SQL Server 2005
3 14 (3.54%) SQL Server 2008
4 13 (3.28%) BusinessObjects
5 11 (2.78%) MySQL
6 9 (2.27%) SQL Server Integration Services
7 8 (2.02%) Data Warehouse
8 7 (1.77%) DTS
8 7 (1.77%) MS Access
8 7 (1.77%) Relational Database
9 6 (1.52%) Oracle Database
9 6 (1.52%) Oracle Database 10g
10 5 (1.26%) DB2
10 5 (1.26%) SQL Server Reporting Services
11 4 (1.01%) Cognos Report Studio
11 4 (1.01%) ProClarity
12 3 (0.76%) Oracle Database 11g
12 3 (0.76%) RDBMS
13 2 (0.51%) SQL Server Analysis Services
Development Applications
1 9 (2.27%) Visual Studio
2 7 (1.77%) Team Foundation Server
3 3 (0.76%) Selenium
4 2 (0.51%) JIRA
4 2 (0.51%) VisualVM
5 1 (0.25%) Ant
5 1 (0.25%) Git (software)
5 1 (0.25%) Jenkins
5 1 (0.25%) JIRA Agile
5 1 (0.25%) JUnit
5 1 (0.25%) Liquibase
5 1 (0.25%) Maven
5 1 (0.25%) Oracle Forms
5 1 (0.25%) SonarQube
5 1 (0.25%) Sonatype Nexus
General
1 88 (22.22%) Finance
2 14 (3.54%) Back Office
3 10 (2.53%) Retail
4 9 (2.27%) Banking
4 9 (2.27%) Billing
5 7 (1.77%) Marketing
5 7 (1.77%) Telecoms
6 5 (1.26%) Legal
6 5 (1.26%) Manufacturing
7 3 (0.76%) Electronics
7 3 (0.76%) Publishing
8 2 (0.51%) Law
8 2 (0.51%) Pharmaceutical
9 1 (0.25%) Italian Language
9 1 (0.25%) Spanish Language
Libraries, Frameworks & Software Standards
1 51 (12.88%) .NET
2 15 (3.79%) XML
3 13 (3.28%) HTML
4 11 (2.78%) Web Services
4 11 (2.78%) XSLT
5 9 (2.27%) ASP.NET
5 9 (2.27%) CSS
5 9 (2.27%) SAP Basis
6 7 (1.77%) JDBC
6 7 (1.77%) Middleware
7 5 (1.26%) SOAP
7 5 (1.26%) WebSphere MQ
8 4 (1.01%) EDI
8 4 (1.01%) Oracle Fusion
9 3 (0.76%) Java EE
9 3 (0.76%) JSF
9 3 (0.76%) JSP
9 3 (0.76%) Spring
9 3 (0.76%) Struts
9 3 (0.76%) XSL
Miscellaneous
1 36 (9.09%) Analytical Skills
2 14 (3.54%) Data Centre
2 14 (3.54%) Management Information System
3 9 (2.27%) Driving Licence
4 7 (1.77%) Handset
5 6 (1.52%) Computer Science
5 6 (1.52%) DataPower
5 6 (1.52%) Enterprise Software
5 6 (1.52%) Fat Client
5 6 (1.52%) Thin Client
6 5 (1.26%) Data Protection Act
6 5 (1.26%) iSeries
7 4 (1.01%) FMCG
7 4 (1.01%) Foreign Exchange (FX)
7 4 (1.01%) Wiki
8 3 (0.76%) Mathematics
9 2 (0.51%) Biotechnology
9 2 (0.51%) Client/Server
9 2 (0.51%) Life Science
9 2 (0.51%) Mobile App
Operating Systems
1 146 (36.87%) Windows
2 70 (17.68%) Windows Server
3 47 (11.87%) Windows 7
4 38 (9.60%) Linux
5 30 (7.58%) Windows Server 2008
6 29 (7.32%) Windows Server 2012
7 24 (6.06%) Unix
8 14 (3.54%) Red Hat Enterprise Linux
9 13 (3.28%) Windows 10
10 12 (3.03%) Windows 8
10 12 (3.03%) Windows Server 2003
11 9 (2.27%) Windows XP
12 7 (1.77%) Apple iOS
12 7 (1.77%) Solaris
13 6 (1.52%) Windows Vista
14 5 (1.26%) zOS
15 2 (0.51%) Mac OS X
16 1 (0.25%) AIX
16 1 (0.25%) VMS
Processes & Methodologies
1 100 (25.25%) ITIL
2 42 (10.61%) Problem Management
3 39 (9.85%) Change Management
4 38 (9.60%) Incident Management
5 30 (7.58%) Business Intelligence
6 25 (6.31%) Project Management
7 20 (5.05%) Configuration Management
8 19 (4.80%) E-Commerce
8 19 (4.80%) Service Delivery
9 18 (4.55%) Root Cause Analysis
10 15 (3.79%) Data Protection
11 14 (3.54%) Document Management
12 13 (3.28%) Agile Software Development
13 12 (3.03%) Service Management
14 11 (2.78%) CRM
14 11 (2.78%) Information Security
15 10 (2.53%) ERP
15 10 (2.53%) Release Management
15 10 (2.53%) Time Management
15 10 (2.53%) User Acceptance Testing
Programming Languages
1 141 (35.61%) SQL
2 29 (7.32%) Java
3 23 (5.81%) C#
4 19 (4.80%) PowerShell
5 15 (3.79%) PL/SQL
6 11 (2.78%) JavaScript
6 11 (2.78%) VB
7 10 (2.53%) VB.NET
8 8 (2.02%) Bash Shell
8 8 (2.02%) T-SQL
9 7 (1.77%) ABAP
9 7 (1.77%) Perl
9 7 (1.77%) PHP
9 7 (1.77%) Shell Script
10 6 (1.52%) VBA
11 5 (1.26%) C
11 5 (1.26%) Python
12 3 (0.76%) VBScript
13 1 (0.25%) Korn
13 1 (0.25%) Ruby
Qualifications
1 45 (11.36%) Degree
2 23 (5.81%) Microsoft Certification
3 15 (3.79%) MCP
4 13 (3.28%) CCA
5 11 (2.78%) Cisco Certification
6 10 (2.53%) CCNA
7 8 (2.02%) MCSE
8 7 (1.77%) MCSA
9 6 (1.52%) MCTS
10 5 (1.26%) PRINCE2 Certification
11 4 (1.01%) A+ Certification
11 4 (1.01%) MCITP
11 4 (1.01%) Security Cleared
11 4 (1.01%) VMware Certified Professional (VCP)
12 3 (0.76%) CEH
12 3 (0.76%) CISA
12 3 (0.76%) CISM
12 3 (0.76%) CISSP
12 3 (0.76%) CSSLP
12 3 (0.76%) SSCP
Quality Assurance & Compliance
1 59 (14.90%) SLA
2 5 (1.26%) ISO/IEC 27001
3 2 (0.51%) ISO 9001
3 2 (0.51%) PCI DSS
3 2 (0.51%) QA
System Software
1 70 (17.68%) Active Directory
2 33 (8.33%) VMware Infrastructure
3 11 (2.78%) Hyper-V
4 10 (2.53%) Terminal Services
5 8 (2.02%) VMware ESXi
6 6 (1.52%) VMware Workstation
7 5 (1.26%) vSphere
8 3 (0.76%) Oracle RAC
9 1 (0.25%) Docker
9 1 (0.25%) Postfix
9 1 (0.25%) Squid
9 1 (0.25%) Tivoli Workload Scheduler
9 1 (0.25%) vCloud
9 1 (0.25%) XenApp
Systems Management
1 17 (4.29%) SCCM
2 6 (1.52%) Nagios
2 6 (1.52%) Opsview
2 6 (1.52%) SCOM
3 3 (0.76%) ZENworks
4 2 (0.51%) Control-M
4 2 (0.51%) Kibana
4 2 (0.51%) Tivoli Endpoint Manager
5 1 (0.25%) Ansible
5 1 (0.25%) Kubernetes
5 1 (0.25%) logstash
5 1 (0.25%) McAfee ePO
5 1 (0.25%) Opscode Chef
5 1 (0.25%) Puppet
5 1 (0.25%) Rancher
5 1 (0.25%) SCDPM
5 1 (0.25%) SCSM
5 1 (0.25%) Simpana
5 1 (0.25%) Terraform
5 1 (0.25%) ThinApp
Vendors
1 136 (34.34%) Microsoft
2 43 (10.86%) Oracle
3 42 (10.61%) SAP
4 38 (9.60%) VMware
5 19 (4.80%) Planview
6 18 (4.55%) Cisco
6 18 (4.55%) IBM
7 15 (3.79%) Cognos
8 12 (3.03%) Citrix
9 8 (2.02%) CheckPoint
10 7 (1.77%) DevExpress
11 6 (1.52%) CODA
11 6 (1.52%) Splunk
12 5 (1.26%) F5
12 5 (1.26%) Google
13 4 (1.01%) JD Edwards
13 4 (1.01%) Sage
13 4 (1.01%) Salesforce.com
13 4 (1.01%) SolarWinds
13 4 (1.01%) Veeam
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Salary: £35000 - £36000 per annum + Benefits
Posted: Yesterday
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Salary: £35000 - £36000 per annum + Benefits
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Colchester
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Salary: £35000 - £36000 per annum + Benefits
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Stowmarket, Suffolk
Bristow Holland
Salary: From £25,000 to £30,000 per annum
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Proactive Appointments
Salary: £25000 - £28000 per annum + Brilliant Benefits
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Letchworth Garden City, Hertfordshire
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Salary: £28000.00 - £30000.00 per annum + benefits
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Hertfordshire
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Salary: £40000 - £48000 per annum + Bonus + Benefits
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Hertford
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