The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 200 202 222
Rank change year-on-year
+2 +20
Permanent jobs requiring a 1st Line Support Engineer 18 13 2
As % of all permanent IT jobs located in Surrey 0.36% 0.26% 0.036%
As % of the Job Titles category 0.38% 0.28% 0.037%
Number of salaries quoted 16 13 2
Average salary £21,500 £21,000 £21,500
Average salary % change year-on-year
+2.38% -2.32%
UK excluding London average salary £21,000 £19,000 £20,000
% change year-on-year
+10.52% -5.00%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4730 4718 5343
As % of all permanent IT jobs located in Surrey 95.54% 95.51% 95.98%
Number of salaries quoted 3896 3778 4591
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £26,250 £25,500 £27,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Surrey

1st Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Surrey region.

1st Line Support Engineer Salary Trend in Surrey

1st Line Support Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the Surrey region over the 3 months to 20 August 2014.

1st Line Support Engineer Salary Histogram in Surrey

1st Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Surrey region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley +2 3 £17,000 -17.07%
Woking 0 3 £21,000 +5.00%
Dorking - 2 £22,500 - 1
Guildford - 1 £19,000 -
Staines - 1 £23,250 -
Chertsey - 1 £26,500 -
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 20 August 2014, IT jobs across the Surrey region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 24 (77.42%) Active Directory
2 21 (67.74%) Windows
3 17 (54.84%) Microsoft
4 16 (51.61%) Windows 7
5 14 (45.16%) ITIL
6 10 (32.26%) MS Excel
6 10 (32.26%) MS Office
6 10 (32.26%) VMware
7 8 (25.81%) MS Exchange
7 8 (25.81%) TCP/IP
7 8 (25.81%) VMware Infrastructure
8 7 (22.58%) SLA
9 6 (19.35%) Windows XP
9 6 (19.35%) Windows Server 2008
9 6 (19.35%) Windows Server 2012
10 4 (12.90%) Kalman Filter
10 4 (12.90%) Exchange Server 2010
10 4 (12.90%) XenApp
10 4 (12.90%) Firewall
10 4 (12.90%) Exchange Server 2003
10 4 (12.90%) SCCM
10 4 (12.90%) Security Cleared
10 4 (12.90%) LAN
10 4 (12.90%) WAN
10 4 (12.90%) Citrix
10 4 (12.90%) DNS
11 3 (9.68%) HP
11 3 (9.68%) SQL
11 3 (9.68%) MCP
11 3 (9.68%) Telecoms

1st Line Support Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 20 August 2014, IT jobs across the Surrey region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (25.81%) MS Exchange
2 4 (12.90%) Exchange Server 2003
2 4 (12.90%) Exchange Server 2010
3 2 (6.45%) Exchange Server 2013
3 2 (6.45%) Lync
Applications
1 10 (32.26%) MS Office
1 10 (32.26%) MS Excel
2 2 (6.45%) MS PowerPoint
Communications & Networking
1 8 (25.81%) TCP/IP
2 4 (12.90%) DNS
2 4 (12.90%) LAN
2 4 (12.90%) WAN
2 4 (12.90%) Firewall
3 2 (6.45%) DHCP
3 2 (6.45%) VoIP
3 2 (6.45%) SAN
3 2 (6.45%) VPN
4 1 (3.23%) Internet
Database & Business Intelligence
1 2 (6.45%) SQL Server
General
1 3 (9.68%) Telecoms
1 3 (9.68%) Billing
Miscellaneous
1 2 (6.45%) Thin Client
1 2 (6.45%) Blackberry
1 2 (6.45%) Fat Client
2 1 (3.23%) Management Information System
2 1 (3.23%) Computer Science
Operating Systems
1 21 (67.74%) Windows
2 16 (51.61%) Windows 7
3 6 (19.35%) Windows XP
3 6 (19.35%) Windows Server 2008
3 6 (19.35%) Windows Server 2012
4 2 (6.45%) Windows Server 2003
4 2 (6.45%) Windows 8
Processes & Methodologies
1 14 (45.16%) ITIL
2 4 (12.90%) Kalman Filter
3 3 (9.68%) Incident Management
4 2 (6.45%) Project Planning
4 2 (6.45%) Service Delivery
5 1 (3.23%) Software Engineering
5 1 (3.23%) E-Commerce
5 1 (3.23%) Service Management
Programming Languages
1 3 (9.68%) SQL
Qualifications
1 4 (12.90%) Security Cleared
2 3 (9.68%) MCP
3 2 (6.45%) A+ Certification
3 2 (6.45%) ITIL Certification
4 1 (3.23%) Degree
4 1 (3.23%) CCNA
4 1 (3.23%) Cisco Certification
4 1 (3.23%) Microsoft Certification
4 1 (3.23%) SAP Certification
Quality Assurance & Compliance
1 7 (22.58%) SLA
2 1 (3.23%) ISO/IEC 27001
2 1 (3.23%) ISO 9001
System Software
1 24 (77.42%) Active Directory
2 8 (25.81%) VMware Infrastructure
3 4 (12.90%) XenApp
4 2 (6.45%) XenDesktop
4 2 (6.45%) Terminal Services
4 2 (6.45%) Citrix Presentation Server
Systems Management
1 4 (12.90%) SCCM
2 2 (6.45%) Norton AntiVirus
2 2 (6.45%) Backup Exec
Vendors
1 17 (54.84%) Microsoft
2 10 (32.26%) VMware
3 4 (12.90%) Citrix
4 3 (9.68%) HP
4 3 (9.68%) Remedy
5 2 (6.45%) Cisco
5 2 (6.45%) Symantec
5 2 (6.45%) Veeam
5 2 (6.45%) Kaseya
6 1 (3.23%) SAP
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 2 days ago