The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 201 190 214
Rank change year-on-year
-11 +24
Permanent jobs requiring a 1st Line Support Engineer 10 19 3
As % of all permanent IT jobs located in Surrey 0.23% 0.42% 0.060%
As % of the Job Titles category 0.24% 0.44% 0.063%
Number of salaries quoted 7 13 3
Average salary £22,000 £21,000 £21,000
Average salary % change year-on-year
+4.76% -
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4240 4283 4784
As % of all permanent IT jobs located in Surrey 95.73% 95.39% 96.37%
Number of salaries quoted 3536 3434 3959
Average salary £42,500 £45,000 £42,000
Average salary % change year-on-year
-5.55% +7.14%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Surrey

1st Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Surrey region.

1st Line Support Engineer Salary Trend in Surrey

1st Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Surrey region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +7 7 £22,000 +10.00%
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 26 February 2015, IT jobs across the Surrey region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 27 (87.10%) Windows
2 24 (77.42%) Active Directory
3 22 (70.97%) ITIL
3 22 (70.97%) Microsoft
4 18 (58.06%) MS Excel
5 17 (54.84%) MS Exchange
6 16 (51.61%) MS Office
7 15 (48.39%) LAN
7 15 (48.39%) WAN
7 15 (48.39%) SCCM
8 14 (45.16%) HP
8 14 (45.16%) A+ Certification
8 14 (45.16%) Windows 7
9 13 (41.94%) XenApp
9 13 (41.94%) Analytical Skills
9 13 (41.94%) Citrix
9 13 (41.94%) TCP/IP
10 12 (38.71%) DNS
11 11 (35.48%) DHCP
11 11 (35.48%) VoIP
11 11 (35.48%) MCP
11 11 (35.48%) Project Planning
11 11 (35.48%) Citrix Presentation Server
11 11 (35.48%) MS PowerPoint
11 11 (35.48%) Blackberry
11 11 (35.48%) Service Management
11 11 (35.48%) XenDesktop
11 11 (35.48%) Mac OS
12 10 (32.26%) Windows Server 2008
13 9 (29.03%) Windows Server 2012

1st Line Support Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 26 February 2015, IT jobs across the Surrey region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (54.84%) MS Exchange
2 5 (16.13%) Exchange Server 2003
3 4 (12.90%) Exchange Server 2010
3 4 (12.90%) Exchange Server 2013
Applications
1 18 (58.06%) MS Excel
2 16 (51.61%) MS Office
3 11 (35.48%) MS PowerPoint
Communications & Networking
1 15 (48.39%) LAN
1 15 (48.39%) WAN
2 13 (41.94%) TCP/IP
3 12 (38.71%) DNS
4 11 (35.48%) DHCP
4 11 (35.48%) VoIP
5 4 (12.90%) VPN
6 3 (9.68%) Internet
6 3 (9.68%) Firewall
7 1 (3.23%) SAN
Database & Business Intelligence
1 2 (6.45%) SQL Server
General
1 3 (9.68%) Finance
1 3 (9.68%) Marketing
Miscellaneous
1 13 (41.94%) Analytical Skills
2 11 (35.48%) Blackberry
3 3 (9.68%) Management Information System
4 2 (6.45%) Fat Client
4 2 (6.45%) Thin Client
Operating Systems
1 27 (87.10%) Windows
2 14 (45.16%) Windows 7
3 11 (35.48%) Mac OS
4 10 (32.26%) Windows Server 2008
5 9 (29.03%) Windows Server 2012
6 8 (25.81%) Windows Server 2003
7 3 (9.68%) Mac OS X
7 3 (9.68%) Apple iOS
8 1 (3.23%) Windows 8
8 1 (3.23%) Windows XP
Processes & Methodologies
1 22 (70.97%) ITIL
2 11 (35.48%) Service Management
2 11 (35.48%) Project Planning
3 4 (12.90%) Service Delivery
4 3 (9.68%) Agile Software Development
4 3 (9.68%) E-Commerce
4 3 (9.68%) Kalman Filter
5 1 (3.23%) Process Management
5 1 (3.23%) Incident Management
5 1 (3.23%) Change Management
Qualifications
1 14 (45.16%) A+ Certification
2 11 (35.48%) MCP
3 3 (9.68%) SAP Certification
3 3 (9.68%) ACTC
Quality Assurance & Compliance
1 3 (9.68%) ISO 9001
1 3 (9.68%) ISO/IEC 27001
2 2 (6.45%) SLA
System Software
1 24 (77.42%) Active Directory
2 13 (41.94%) XenApp
3 11 (35.48%) XenDesktop
3 11 (35.48%) Citrix Presentation Server
4 7 (22.58%) VMware Infrastructure
5 2 (6.45%) Terminal Services
Systems Management
1 15 (48.39%) SCCM
2 2 (6.45%) Backup Exec
3 1 (3.23%) Norton AntiVirus
Vendors
1 22 (70.97%) Microsoft
2 14 (45.16%) HP
3 13 (41.94%) Citrix
4 7 (22.58%) VMware
5 3 (9.68%) SAP
5 3 (9.68%) Apple
6 1 (3.23%) Symantec
6 1 (3.23%) Cisco
6 1 (3.23%) Veeam
6 1 (3.23%) Kaseya