The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank - 210 227
Permanent jobs requiring a 3rd Line Technical Support 0 6 1
As % of all permanent IT jobs located in Surrey - 0.12% 0.018%
As % of the Job Titles category - 0.13% 0.019%
Number of salaries quoted 0 4 0
Average salary - £30,000 -
UK excluding London average salary £30,500 £32,000 £36,250
% change year-on-year
-4.68% -11.72%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4784 4680 5266
As % of all permanent IT jobs located in Surrey 95.47% 95.55% 95.97%
Number of salaries quoted 3938 3742 4528
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £26,250 £25,500 £27,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Surrey

3rd Line Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Surrey region.

3rd Line Technical Support Salary Trend in Surrey

3rd Line Technical Support
Top 23 Related IT Skills in Surrey

For the 6 months to 22 August 2014, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) ITIL
2 2 (50.00%) HND
2 2 (50.00%) Linux
2 2 (50.00%) MS Excel
2 2 (50.00%) Microsoft
2 2 (50.00%) Citrix
2 2 (50.00%) SAN
2 2 (50.00%) Windows Server 2003
2 2 (50.00%) Service Management
2 2 (50.00%) VMware
2 2 (50.00%) VMware Infrastructure
2 2 (50.00%) Windows Server 2008
2 2 (50.00%) NAS
2 2 (50.00%) XenApp
2 2 (50.00%) XenServer
2 2 (50.00%) XenDesktop
2 2 (50.00%) vSphere
2 2 (50.00%) SaaS
2 2 (50.00%) PaaS
2 2 (50.00%) Continuous Improvement
2 2 (50.00%) vCloud
2 2 (50.00%) IaaS

3rd Line Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 22 August 2014, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
Cloud Services
1 2 (50.00%) SaaS
1 2 (50.00%) PaaS
1 2 (50.00%) IaaS
Communications & Networking
1 2 (50.00%) SAN
1 2 (50.00%) NAS
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Linux
2 2 (50.00%) Windows Server 2003
2 2 (50.00%) Windows Server 2008
Processes & Methodologies
1 4 (100.00%) ITIL
2 2 (50.00%) Service Management
2 2 (50.00%) Continuous Improvement
Qualifications
1 2 (50.00%) HND
System Software
1 2 (50.00%) VMware Infrastructure
1 2 (50.00%) XenApp
1 2 (50.00%) XenServer
1 2 (50.00%) XenDesktop
1 2 (50.00%) vSphere
1 2 (50.00%) vCloud
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Citrix
1 2 (50.00%) VMware