The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 195 213 201
Rank change year-on-year
+18 -12
Permanent jobs requiring a 3rd Line Technical Support 13 6 7
As % of all permanent IT jobs located in Surrey 0.33% 0.13% 0.16%
As % of the Job Titles category 0.34% 0.14% 0.17%
Number of salaries quoted 12 6 3
Average salary £40,000 £37,500 £26,500
Average salary % change year-on-year
+6.66% +41.50%
UK excluding London average salary £36,500 £35,000 £32,250
% change year-on-year
+4.28% +8.52%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3775 4399 4235
As % of all permanent IT jobs located in Surrey 97.17% 98.24% 96.80%
Number of salaries quoted 3286 3681 3365
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Surrey

3rd Line Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Surrey region.

3rd Line Technical Support Salary Trend in Surrey

3rd Line Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Surrey region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines - 2 £45,000 -
Redhill - 1 - -
3rd Line Technical Support
South East

3rd Line Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 9 February 2016, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 16 (100.00%) Microsoft
1 16 (100.00%) VMware
2 14 (87.50%) Active Directory
2 14 (87.50%) MS Exchange
3 13 (81.25%) VMware ESX
4 12 (75.00%) Hyper-V
4 12 (75.00%) Exchange Server 2010
5 11 (68.75%) Exchange Server 2013
5 11 (68.75%) Finance
5 11 (68.75%) Change Management
5 11 (68.75%) Retail
5 11 (68.75%) Exchange Server 2007
6 9 (56.25%) ITIL
7 8 (50.00%) Firewall
8 7 (43.75%) SQL
8 7 (43.75%) SLA
9 6 (37.50%) Capacity Planning
10 4 (25.00%) Windows Server 2008
10 4 (25.00%) Windows Server 2012
10 4 (25.00%) Cisco
10 4 (25.00%) SQL Server
10 4 (25.00%) Windows
11 3 (18.75%) IIS
11 3 (18.75%) VPN
11 3 (18.75%) Microsoft Certification
11 3 (18.75%) SAN
11 3 (18.75%) Windows Server
11 3 (18.75%) High Availability
11 3 (18.75%) vSphere
12 2 (12.50%) Analytical Skills

3rd Line Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 9 February 2016, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (87.50%) MS Exchange
2 12 (75.00%) Exchange Server 2010
3 11 (68.75%) Exchange Server 2007
3 11 (68.75%) Exchange Server 2013
4 3 (18.75%) IIS
5 2 (12.50%) SAS
6 1 (6.25%) Blackberry Enterprise Server
6 1 (6.25%) SharePoint
Applications
1 2 (12.50%) MS Excel
2 1 (6.25%) MS Office
Communications & Networking
1 8 (50.00%) Firewall
2 3 (18.75%) SAN
2 3 (18.75%) VPN
3 2 (12.50%) NAS
4 1 (6.25%) Cisco ASA
4 1 (6.25%) IP Telephony
4 1 (6.25%) IPsec
4 1 (6.25%) LAN
4 1 (6.25%) SSL
4 1 (6.25%) WAN
Database & Business Intelligence
1 4 (25.00%) SQL Server
General
1 11 (68.75%) Finance
1 11 (68.75%) Retail
2 1 (6.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.25%) JSP
Miscellaneous
1 2 (12.50%) Analytical Skills
2 1 (6.25%) Blackberry
2 1 (6.25%) Driving Licence
2 1 (6.25%) Fat Client
2 1 (6.25%) Thin Client
Operating Systems
1 4 (25.00%) Windows
1 4 (25.00%) Windows Server 2008
1 4 (25.00%) Windows Server 2012
2 3 (18.75%) Windows Server
3 1 (6.25%) AIX
3 1 (6.25%) Linux
3 1 (6.25%) Red Hat Enterprise Linux
3 1 (6.25%) Unix
3 1 (6.25%) Windows 10
3 1 (6.25%) Windows 7
Processes & Methodologies
1 11 (68.75%) Change Management
2 9 (56.25%) ITIL
3 6 (37.50%) Capacity Planning
4 3 (18.75%) High Availability
5 2 (12.50%) Problem Management
6 1 (6.25%) Incident Management
6 1 (6.25%) Network Design
6 1 (6.25%) Web Development
Programming Languages
1 7 (43.75%) SQL
2 1 (6.25%) Java
Qualifications
1 3 (18.75%) Microsoft Certification
2 2 (12.50%) MCITP
2 2 (12.50%) MCSE
3 1 (6.25%) CCNA
3 1 (6.25%) Cisco Certification
Quality Assurance & Compliance
1 7 (43.75%) SLA
System Software
1 14 (87.50%) Active Directory
2 13 (81.25%) VMware ESX
3 12 (75.00%) Hyper-V
4 3 (18.75%) vSphere
5 2 (12.50%) VMware Infrastructure
Vendors
1 16 (100.00%) Microsoft
1 16 (100.00%) VMware
2 4 (25.00%) Cisco
3 2 (12.50%) Citrix
3 2 (12.50%) Juniper
4 1 (6.25%) Altiris
4 1 (6.25%) CheckPoint
4 1 (6.25%) Forcepoint
4 1 (6.25%) Red Hat
4 1 (6.25%) SolarWinds