The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank - 217 230
Permanent jobs requiring a 3rd Line Technical Support 0 4 1
As % of all permanent IT jobs located in Surrey - 0.077% 0.019%
As % of the Job Titles category - 0.080% 0.020%
Number of salaries quoted 0 4 1
Average salary - £26,500 £29,750
Average salary % change year-on-year
- -10.92%
UK excluding London average salary £36,000 £35,000 £31,000
% change year-on-year
+2.85% +12.90%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4360 4973 5080
As % of all permanent IT jobs located in Surrey 94.82% 95.34% 95.83%
Number of salaries quoted 3632 4071 4040
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Surrey

3rd Line Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Surrey region.

3rd Line Technical Support Salary Trend in Surrey

3rd Line Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 27 April 2015, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 4 (80.00%) Cisco
1 4 (80.00%) Cisco Certification
1 4 (80.00%) ITIL
1 4 (80.00%) MS Exchange
1 4 (80.00%) VoIP
1 4 (80.00%) Firewall
1 4 (80.00%) F5
2 3 (60.00%) FWSM
2 3 (60.00%) Lync
2 3 (60.00%) Cisco ASA
2 3 (60.00%) SHDSL
2 3 (60.00%) Wi-Fi
2 3 (60.00%) Office 365
2 3 (60.00%) Kalman Filter
2 3 (60.00%) WAN
2 3 (60.00%) Ethernet
2 3 (60.00%) SNMP
2 3 (60.00%) TCP/IP
2 3 (60.00%) DNS
2 3 (60.00%) ADSL
2 3 (60.00%) MS Office
2 3 (60.00%) Juniper
2 3 (60.00%) CheckPoint
2 3 (60.00%) LAN
2 3 (60.00%) CCNA
2 3 (60.00%) OSPF
2 3 (60.00%) BGP
3 2 (40.00%) Configuration Management
3 2 (40.00%) MS Excel
3 2 (40.00%) SLA

3rd Line Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 27 April 2015, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
2 3 (60.00%) Lync
3 2 (40.00%) Moodle
4 1 (20.00%) Exchange Server 2010
4 1 (20.00%) Exchange Server 2013
Applications
1 3 (60.00%) MS Office
2 2 (40.00%) MS Excel
Cloud Services
1 3 (60.00%) Office 365
Communications & Networking
1 4 (80.00%) VoIP
1 4 (80.00%) Firewall
2 3 (60.00%) Wi-Fi
2 3 (60.00%) SHDSL
2 3 (60.00%) Cisco ASA
2 3 (60.00%) FWSM
2 3 (60.00%) ADSL
2 3 (60.00%) LAN
2 3 (60.00%) WAN
2 3 (60.00%) Ethernet
2 3 (60.00%) SNMP
2 3 (60.00%) TCP/IP
2 3 (60.00%) DNS
2 3 (60.00%) OSPF
2 3 (60.00%) BGP
3 1 (20.00%) Broadband
General
1 1 (20.00%) Telecoms
1 1 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (20.00%) Regular Expression
Miscellaneous
1 2 (40.00%) VLE
1 2 (40.00%) CMDB
2 1 (20.00%) User Experience
Operating Systems
1 1 (20.00%) UNIX
1 1 (20.00%) Windows
1 1 (20.00%) Linux
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Kalman Filter
3 2 (40.00%) Configuration Management
4 1 (20.00%) Software Testing
4 1 (20.00%) Cyber Security
Programming Languages
1 1 (20.00%) C
1 1 (20.00%) C++
1 1 (20.00%) Java
1 1 (20.00%) Perl
1 1 (20.00%) SQL
1 1 (20.00%) Python
1 1 (20.00%) Shell Script
1 1 (20.00%) AWK
1 1 (20.00%) sed
Qualifications
1 4 (80.00%) Cisco Certification
2 3 (60.00%) CCNA
3 1 (20.00%) MCSE
3 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 1 (20.00%) VMware Infrastructure
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) F5
2 3 (60.00%) Juniper
2 3 (60.00%) CheckPoint
3 1 (20.00%) VMware
3 1 (20.00%) Microsoft