The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 211 204 221
Rank change year-on-year
-7 +17
Permanent jobs requiring a 3rd Line Technical Support 5 2 2
As % of all permanent IT jobs located in Surrey 0.11% 0.043% 0.037%
As % of the Job Titles category 0.11% 0.046% 0.038%
Number of salaries quoted 5 0 2
Average salary £37,500 - £30,500
UK excluding London average salary £35,500 £35,000 £30,750
% change year-on-year
+1.42% +13.82%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4461 4374 5269
As % of all permanent IT jobs located in Surrey 96.56% 94.43% 96.89%
Number of salaries quoted 3797 3551 4608
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Surrey

3rd Line Technical Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Surrey region.

3rd Line Technical Support Salary Trend in Surrey

3rd Line Technical Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the Surrey region over the 3 months to 22 December 2014.

3rd Line Technical Support Salary Histogram in Surrey

3rd Line Technical Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Surrey region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate - 3 £37,500 - 1
Dorking - 1 £26,500 -
Guildford - 1 £45,000 -
3rd Line Technical Support
South East

3rd Line Technical Support
Top 30 Related IT Skills in Surrey

For the 6 months to 22 December 2014, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 7 (87.50%) MS Exchange
2 6 (75.00%) LAN
2 6 (75.00%) WAN
2 6 (75.00%) Cisco
2 6 (75.00%) Juniper
2 6 (75.00%) Firewall
3 5 (62.50%) SLA
3 5 (62.50%) MS Excel
3 5 (62.50%) ITIL
4 4 (50.00%) MS Office
4 4 (50.00%) DNS
4 4 (50.00%) Microsoft
4 4 (50.00%) VMware Infrastructure
4 4 (50.00%) VMware
4 4 (50.00%) F5
5 3 (37.50%) FWSM
5 3 (37.50%) Capacity Planning
5 3 (37.50%) Lync
5 3 (37.50%) Office 365
5 3 (37.50%) Kalman Filter
5 3 (37.50%) Cisco Certification
5 3 (37.50%) Change Management
5 3 (37.50%) Wi-Fi
5 3 (37.50%) OSPF
5 3 (37.50%) BGP
5 3 (37.50%) Websense
5 3 (37.50%) Cisco ASA
5 3 (37.50%) Incident Management
5 3 (37.50%) Altiris
5 3 (37.50%) SHDSL

3rd Line Technical Support
Top Related IT Skills in Surrey by Category

For the 6 months to 22 December 2014, IT jobs across the Surrey region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (87.50%) MS Exchange
2 3 (37.50%) Lync
3 2 (25.00%) Moodle
4 1 (12.50%) Exchange Server 2010
4 1 (12.50%) Exchange Server 2003
4 1 (12.50%) Exchange Server 2007
Applications
1 5 (62.50%) MS Excel
2 4 (50.00%) MS Office
Cloud Services
1 3 (37.50%) Office 365
Communications & Networking
1 6 (75.00%) LAN
1 6 (75.00%) WAN
1 6 (75.00%) Firewall
2 4 (50.00%) DNS
3 3 (37.50%) OSPF
3 3 (37.50%) BGP
3 3 (37.50%) Wi-Fi
3 3 (37.50%) SHDSL
3 3 (37.50%) Cisco ASA
3 3 (37.50%) FWSM
3 3 (37.50%) Ethernet
3 3 (37.50%) SNMP
3 3 (37.50%) TCP/IP
3 3 (37.50%) VoIP
3 3 (37.50%) ADSL
4 1 (12.50%) Broadband
Database & Business Intelligence
1 3 (37.50%) SQL Server
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
Libraries, Frameworks & Software Standards
1 1 (12.50%) Regular Expression
Miscellaneous
1 2 (25.00%) VLE
1 2 (25.00%) CMDB
2 1 (12.50%) Fat Client
2 1 (12.50%) User Experience
2 1 (12.50%) Thin Client
Operating Systems
1 1 (12.50%) UNIX
1 1 (12.50%) Windows
1 1 (12.50%) Linux
1 1 (12.50%) Windows XP
1 1 (12.50%) Windows Server 2003
1 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 5 (62.50%) ITIL
2 3 (37.50%) Change Management
2 3 (37.50%) Incident Management
2 3 (37.50%) Capacity Planning
2 3 (37.50%) Kalman Filter
3 2 (25.00%) Configuration Management
4 1 (12.50%) Software Testing
4 1 (12.50%) Cyber Security
Programming Languages
1 1 (12.50%) C
1 1 (12.50%) C++
1 1 (12.50%) Java
1 1 (12.50%) Perl
1 1 (12.50%) SQL
1 1 (12.50%) Python
1 1 (12.50%) Shell Script
1 1 (12.50%) AWK
1 1 (12.50%) sed
Qualifications
1 3 (37.50%) CCNA
1 3 (37.50%) Cisco Certification
Quality Assurance & Compliance
1 5 (62.50%) SLA
System Software
1 4 (50.00%) VMware Infrastructure
2 1 (12.50%) XenApp
2 1 (12.50%) Active Directory
2 1 (12.50%) Terminal Services
Systems Management
1 1 (12.50%) Backup Exec
Vendors
1 6 (75.00%) Cisco
1 6 (75.00%) Juniper
2 4 (50.00%) Microsoft
2 4 (50.00%) VMware
2 4 (50.00%) F5
3 3 (37.50%) Websense
3 3 (37.50%) Altiris
3 3 (37.50%) CheckPoint
4 1 (12.50%) Symantec
4 1 (12.50%) Citrix
4 1 (12.50%) Veeam
Reigate
Capita - ITPS
Salary: £35000 - £40000 per annum
Posted: 6 days ago