The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 433 466 451
Rank change year-on-year
+33 -15
Permanent jobs requiring a 3rd Line Technical Support 15 16 28
As % of all permanent IT jobs located in the South East 0.078% 0.075% 0.12%
As % of the Job Titles category 0.080% 0.077% 0.12%
Number of salaries quoted 14 13 27
Average salary £40,000 £45,000 £35,000
Average salary % change year-on-year
-11.11% +28.57%
90% offered a salary of more than £35,450 £26,900 £27,900
10% offered a salary of more than £55,000 £49,500 £45,000
UK excluding London average salary £35,000 £36,000 £35,000
% change year-on-year
-2.77% +2.85%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18695 20824 22782
As % of all permanent IT jobs located in the South East 96.78% 96.96% 96.39%
Number of salaries quoted 15910 16682 18189
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

3rd Line Technical Support Salary Trend in the South East

3rd Line Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 29 April 2016.

3rd Line Technical Support Salary Histogram in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +5 9 £40,000 +23.07% 1
Hampshire +21 4 £36,500 +43.13%
Berkshire -1 1 £45,000 -5.26% 1
Oxfordshire - 1 £35,000 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 April 2016, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 37 (92.50%) VMware
2 35 (87.50%) Active Directory
3 27 (67.50%) MS Exchange
4 23 (57.50%) Finance
4 23 (57.50%) Exchange Server 2007
4 23 (57.50%) Exchange Server 2010
4 23 (57.50%) Exchange Server 2013
5 21 (52.50%) Windows
5 21 (52.50%) Microsoft
6 19 (47.50%) Windows Server 2008
6 19 (47.50%) Windows Server 2012
7 18 (45.00%) Windows Server
7 18 (45.00%) Hyper-V
7 18 (45.00%) ITIL
8 17 (42.50%) VMware ESX
8 17 (42.50%) Citrix
9 16 (40.00%) SLA
10 15 (37.50%) SAN
10 15 (37.50%) Change Management
10 15 (37.50%) Retail
11 12 (30.00%) MS Excel
11 12 (30.00%) SQL
12 10 (25.00%) SQL Server
12 10 (25.00%) Firewall
12 10 (25.00%) XenApp
12 10 (25.00%) vSphere
13 9 (22.50%) XenDesktop
13 9 (22.50%) VMware Infrastructure
14 8 (20.00%) Microsoft Certification
14 8 (20.00%) Windows Server 2003

3rd Line Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 April 2016, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (67.50%) MS Exchange
2 23 (57.50%) Exchange Server 2007
2 23 (57.50%) Exchange Server 2010
2 23 (57.50%) Exchange Server 2013
3 3 (7.50%) IIS
4 2 (5.00%) SAS
5 1 (2.50%) Apache
5 1 (2.50%) JBoss
5 1 (2.50%) OpenStack
5 1 (2.50%) Tomcat
Applications
1 12 (30.00%) MS Excel
2 2 (5.00%) MS Office
3 1 (2.50%) MS PowerPoint
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 15 (37.50%) SAN
2 10 (25.00%) Firewall
3 4 (10.00%) VPN
4 3 (7.50%) NAS
4 3 (7.50%) NetScaler
5 2 (5.00%) LAN
5 2 (5.00%) WAN
6 1 (2.50%) Cisco ASA
6 1 (2.50%) DHCP
6 1 (2.50%) DNS
6 1 (2.50%) IPsec
6 1 (2.50%) SSL
Database & Business Intelligence
1 10 (25.00%) SQL Server
2 7 (17.50%) SQL Server 2005
3 1 (2.50%) Crystal Reports
3 1 (2.50%) SQL Server Reporting Services
General
1 23 (57.50%) Finance
2 15 (37.50%) Retail
3 1 (2.50%) Electronics
3 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.50%) JSP
Miscellaneous
1 5 (12.50%) VCE vBlock
2 2 (5.00%) Analytical Skills
Operating Systems
1 21 (52.50%) Windows
2 19 (47.50%) Windows Server 2008
2 19 (47.50%) Windows Server 2012
3 18 (45.00%) Windows Server
4 8 (20.00%) Windows 10
4 8 (20.00%) Windows 7
4 8 (20.00%) Windows Server 2003
5 7 (17.50%) Unix
5 7 (17.50%) Windows 8
6 3 (7.50%) Linux
7 2 (5.00%) AIX
8 1 (2.50%) HPUX
8 1 (2.50%) Red Hat Enterprise Linux
8 1 (2.50%) Solaris
Processes & Methodologies
1 18 (45.00%) ITIL
2 15 (37.50%) Change Management
3 8 (20.00%) Capacity Planning
4 5 (12.50%) Root Cause Analysis
5 3 (7.50%) High Availability
5 3 (7.50%) Problem Management
6 1 (2.50%) CRM
6 1 (2.50%) Data Management
6 1 (2.50%) DevOps
6 1 (2.50%) Incident Management
6 1 (2.50%) ITSM
6 1 (2.50%) Network Design
6 1 (2.50%) Resource Management
6 1 (2.50%) Service Management
6 1 (2.50%) Technical Analysis
6 1 (2.50%) Web Development
Programming Languages
1 12 (30.00%) SQL
2 2 (5.00%) Java
3 1 (2.50%) Bash Shell
3 1 (2.50%) Korn
3 1 (2.50%) Perl
3 1 (2.50%) Shell Script
Qualifications
1 8 (20.00%) MCSE
1 8 (20.00%) Microsoft Certification
2 6 (15.00%) MCSA
3 2 (5.00%) CCNA
3 2 (5.00%) Cisco Certification
3 2 (5.00%) MCITP
4 1 (2.50%) Degree
4 1 (2.50%) ITIL Certification
4 1 (2.50%) MCP
4 1 (2.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (40.00%) SLA
System Software
1 35 (87.50%) Active Directory
2 18 (45.00%) Hyper-V
3 17 (42.50%) VMware ESX
4 10 (25.00%) vSphere
4 10 (25.00%) XenApp
5 9 (22.50%) VMware Infrastructure
5 9 (22.50%) XenDesktop
6 3 (7.50%) Microsoft App-V
6 3 (7.50%) XenServer
Systems Management
1 7 (17.50%) Backup Exec
2 5 (12.50%) SCCM
3 1 (2.50%) Ansible
3 1 (2.50%) EdgeSight
3 1 (2.50%) Puppet
3 1 (2.50%) Red Hat Satellite
Vendors
1 37 (92.50%) VMware
2 21 (52.50%) Microsoft
3 17 (42.50%) Citrix
4 7 (17.50%) IBM
5 4 (10.00%) Cisco
6 2 (5.00%) HP
6 2 (5.00%) Juniper
6 2 (5.00%) Red Hat
6 2 (5.00%) SAP
7 1 (2.50%) Altiris
7 1 (2.50%) ATG
7 1 (2.50%) CheckPoint
7 1 (2.50%) Cyber-Ark
7 1 (2.50%) EMC
7 1 (2.50%) Forcepoint
7 1 (2.50%) Oracle
7 1 (2.50%) Sophos
7 1 (2.50%) Symantec
7 1 (2.50%) Veeam
7 1 (2.50%) WatchGuard
Reading, Berkshire
83Zero
Salary: From £45,000 to £55,000 per annum + Excellent Company Benefits
Posted: 3 days ago