The statistics below represent IT jobs advertised across the South East region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Third Line Technical Support
England / South East
Rank 381 410 447
Rank change year-on-year
+29 +37
Permanent jobs requiring a 3rd Line Technical Support 13 30 24
As % of all permanent IT jobs located in the South East 0.088% 0.16% 0.12%
As % of the Job Titles category 0.091% 0.16% 0.12%
Number of salaries quoted 13 29 23
Median salary £45,000 £36,500 £40,000
Median salary % change year-on-year
+23.28% -8.75%
90% offered a salary of more than £33,000 £36,200 £35,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14342 18573 20199
As % of all permanent IT jobs located in the South East 96.72% 96.67% 97.21%
Number of salaries quoted 11892 15979 16516
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,186 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Technical Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

3rd Line Technical Support Salary Trend in the South East

3rd Line Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 24 February 2017.

3rd Line Technical Support Salary Histogram in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +40 10 £48,750 +39.28%
Oxfordshire +21 3 £35,000 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 February 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Technical Support in the job title.

1 17 (80.95%) Active Directory
2 15 (71.43%) Windows
3 11 (52.38%) Windows Server
4 10 (47.62%) VMware
4 10 (47.62%) Microsoft
4 10 (47.62%) MS Excel
5 9 (42.86%) Hyper-V
5 9 (42.86%) Veeam
6 8 (38.10%) Backup Exec
7 7 (33.33%) CommVault
7 7 (33.33%) Veritas
7 7 (33.33%) DNS
7 7 (33.33%) EMC
7 7 (33.33%) HP
7 7 (33.33%) Windows Server 2012
8 6 (28.57%) Data Management
8 6 (28.57%) SQL
8 6 (28.57%) NetApp
8 6 (28.57%) arcserve
8 6 (28.57%) NetBackup
9 5 (23.81%) Telecoms
9 5 (23.81%) Mac OS X
9 5 (23.81%) Linux
9 5 (23.81%) HP Data Protector
10 4 (19.05%) Time Management
10 4 (19.05%) VMware Infrastructure
10 4 (19.05%) Office 365
10 4 (19.05%) Enterprise Software
10 4 (19.05%) Infrastructure Management
10 4 (19.05%) SQL Server

3rd Line Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) MS Exchange
2 1 (4.76%) Apache
2 1 (4.76%) Exchange Server 2010
2 1 (4.76%) Exchange Server 2013
2 1 (4.76%) IIS
2 1 (4.76%) Tomcat
Applications
1 10 (47.62%) MS Excel
Cloud Services
1 4 (19.05%) Office 365
2 2 (9.52%) Microsoft Azure
Communications & Networking
1 7 (33.33%) DNS
2 4 (19.05%) SAN
3 3 (14.29%) DHCP
4 2 (9.52%) Firewall
4 2 (9.52%) Internet
4 2 (9.52%) Network Security
5 1 (4.76%) LAN
5 1 (4.76%) LDAP
5 1 (4.76%) NAS
5 1 (4.76%) TCP/IP
5 1 (4.76%) WAN
5 1 (4.76%) Wireless
5 1 (4.76%) Wireshark
Database & Business Intelligence
1 4 (19.05%) SQL Server
2 2 (9.52%) DB2
3 1 (4.76%) Informix
3 1 (4.76%) SQL Server 2012
3 1 (4.76%) SQL Server 2014
General
1 5 (23.81%) Telecoms
2 3 (14.29%) Banking
2 3 (14.29%) Finance
3 1 (4.76%) French Language
Miscellaneous
1 4 (19.05%) Enterprise Software
2 3 (14.29%) Clustering
3 2 (9.52%) Analytical Skills
3 2 (9.52%) Hybrid Cloud
3 2 (9.52%) Replication
4 1 (4.76%) Linux Command Line
4 1 (4.76%) PKI
Operating Systems
1 15 (71.43%) Windows
2 11 (52.38%) Windows Server
3 7 (33.33%) Windows Server 2012
4 5 (23.81%) Linux
4 5 (23.81%) Mac OS X
5 3 (14.29%) Apple iOS
5 3 (14.29%) Windows Server 2008
6 2 (9.52%) AIX
6 2 (9.52%) HPUX
6 2 (9.52%) Solaris
6 2 (9.52%) Unix
6 2 (9.52%) Windows 7
7 1 (4.76%) CentOS
7 1 (4.76%) Debian
7 1 (4.76%) SUSE
7 1 (4.76%) Ubuntu
7 1 (4.76%) Windows 10
Processes & Methodologies
1 6 (28.57%) Data Management
2 4 (19.05%) Infrastructure Management
2 4 (19.05%) Time Management
3 2 (9.52%) Agile Software Development
3 2 (9.52%) Virtual Environments
4 1 (4.76%) Cybersecurity
4 1 (4.76%) Data Protection
4 1 (4.76%) Disaster Recovery
4 1 (4.76%) Identity Management
4 1 (4.76%) Information Management
4 1 (4.76%) Network Monitoring
4 1 (4.76%) Presales
4 1 (4.76%) Service Delivery
Programming Languages
1 6 (28.57%) SQL
2 2 (9.52%) PowerShell
Qualifications
1 3 (14.29%) MCSE
1 3 (14.29%) Microsoft Certification
2 2 (9.52%) Citrix Certification
2 2 (9.52%) MCITP
2 2 (9.52%) MCSA
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 17 (80.95%) Active Directory
2 9 (42.86%) Hyper-V
3 4 (19.05%) VMware Infrastructure
4 2 (9.52%) VMware ESXi
5 1 (4.76%) XenApp
5 1 (4.76%) XenDesktop
Systems Management
1 8 (38.10%) Backup Exec
2 6 (28.57%) NetBackup
3 5 (23.81%) HP Data Protector
4 3 (14.29%) EMC NetWorker
5 2 (9.52%) PaperCut
5 2 (9.52%) SafeCom
5 2 (9.52%) SCCM
6 1 (4.76%) Microsoft Clustering
Vendors
1 10 (47.62%) Microsoft
1 10 (47.62%) VMware
2 9 (42.86%) Veeam
3 7 (33.33%) CommVault
3 7 (33.33%) EMC
3 7 (33.33%) HP
3 7 (33.33%) Veritas
4 6 (28.57%) arcserve
4 6 (28.57%) NetApp
5 4 (19.05%) Citrix
6 3 (14.29%) IBM
7 2 (9.52%) Equitrac
7 2 (9.52%) Oracle
7 2 (9.52%) Red Hat
7 2 (9.52%) Sybase
8 1 (4.76%) Dell
8 1 (4.76%) EqualLogic
8 1 (4.76%) Symantec