The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 435 422 415
Rank change year-on-year
-13 -7
Permanent jobs requiring a 3rd Line Technical Support 16 16 26
As % of all permanent IT jobs located in the South East 0.067% 0.071% 0.11%
As % of the Job Titles category 0.070% 0.075% 0.11%
Number of salaries quoted 15 16 26
Average salary £30,250 £35,000 £35,000
Average salary % change year-on-year
-13.57% -
90% offered a salary of more than £26,500 £30,000 £26,500
10% offered a salary of more than £45,000 £38,500 £36,250
UK excluding London average salary £31,500 £31,000 £35,000
% change year-on-year
+1.61% -11.42%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22768 21308 23387
As % of all permanent IT jobs located in the South East 94.70% 94.93% 95.45%
Number of salaries quoted 18193 17655 20251
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Technical Support
England

3rd Line Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

3rd Line Technical Support Salary Trend in the South East

3rd Line Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 18 April 2014.

3rd Line Technical Support Salary Histogram in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hampshire -3 5 £35,000 -3.44%
West Sussex - 5 £29,000 - 1
Surrey +1 4 £26,500 -10.92% 1
Berkshire -6 3 £41,250 +7.14% 4
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 28 (84.85%) Windows
2 18 (54.55%) Active Directory
3 16 (48.48%) Microsoft
4 14 (42.42%) MS Excel
4 14 (42.42%) VMware
5 11 (33.33%) ITIL
5 11 (33.33%) MS Exchange
6 9 (27.27%) Citrix
6 9 (27.27%) SQL Server
6 9 (27.27%) VMware Infrastructure
7 8 (24.24%) Hyper-V
7 8 (24.24%) Windows Server 2008
7 8 (24.24%) Windows Server 2003
8 7 (21.21%) Firewall
9 6 (18.18%) Service Management
9 6 (18.18%) Linux
9 6 (18.18%) Microsoft Certification
9 6 (18.18%) MCITP
10 5 (15.15%) XenApp
10 5 (15.15%) Security Cleared
10 5 (15.15%) IBM
10 5 (15.15%) IIS
10 5 (15.15%) Intel
10 5 (15.15%) Remedy
11 4 (12.12%) Internet
11 4 (12.12%) VMware ESX
11 4 (12.12%) SharePoint
11 4 (12.12%) MCSE
11 4 (12.12%) BMC
11 4 (12.12%) Remedy ITSM

3rd Line Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (33.33%) MS Exchange
2 5 (15.15%) IIS
3 4 (12.12%) SharePoint
4 2 (6.06%) BizTalk Server
4 2 (6.06%) Lync
4 2 (6.06%) SharePoint Server
Applications
1 14 (42.42%) MS Excel
2 1 (3.03%) MS Office
Business Applications
1 4 (12.12%) Remedy ITSM
1 4 (12.12%) assyst
Cloud Services
1 2 (6.06%) Office 365
1 2 (6.06%) Microsoft Azure
2 1 (3.03%) SaaS
2 1 (3.03%) PaaS
2 1 (3.03%) IaaS
Communications & Networking
1 7 (21.21%) Firewall
2 4 (12.12%) Internet
3 3 (9.09%) DNS
4 2 (6.06%) LDAP
4 2 (6.06%) VPN
5 1 (3.03%) NAS
5 1 (3.03%) SAN
5 1 (3.03%) HTTP
5 1 (3.03%) TCP/IP
Database & Business Intelligence
1 9 (27.27%) SQL Server
2 1 (3.03%) MySQL
General
1 1 (3.03%) Back Office
1 1 (3.03%) Telecoms
Miscellaneous
1 2 (6.06%) EqualLogic
1 2 (6.06%) Enterprise Storage
Operating Systems
1 28 (84.85%) Windows
2 8 (24.24%) Windows Server 2008
2 8 (24.24%) Windows Server 2003
3 6 (18.18%) Linux
4 3 (9.09%) Windows 2000
5 1 (3.03%) UNIX
Processes & Methodologies
1 11 (33.33%) ITIL
2 6 (18.18%) Service Management
3 2 (6.06%) Information Security
3 2 (6.06%) Root Cause Analysis
3 2 (6.06%) Continuous Improvement
3 2 (6.06%) Product Management
3 2 (6.06%) Project Planning
4 1 (3.03%) Data Management
4 1 (3.03%) WFM
4 1 (3.03%) User Acceptance Testing
4 1 (3.03%) Change Control
Programming Languages
1 1 (3.03%) Korn
1 1 (3.03%) PowerShell
1 1 (3.03%) C
1 1 (3.03%) Perl
1 1 (3.03%) Python
1 1 (3.03%) Shell Script
Qualifications
1 6 (18.18%) Microsoft Certification
1 6 (18.18%) MCITP
2 5 (15.15%) Security Cleared
3 4 (12.12%) MCSE
4 3 (9.09%) VMware Certified Professional (VCP)
4 3 (9.09%) Degree
4 3 (9.09%) CCA
4 3 (9.09%) Citrix Certification
4 3 (9.09%) MCP
4 3 (9.09%) HND
5 1 (3.03%) MCTS
5 1 (3.03%) SC Cleared
5 1 (3.03%) MCSA
System Software
1 18 (54.55%) Active Directory
2 9 (27.27%) VMware Infrastructure
3 8 (24.24%) Hyper-V
4 5 (15.15%) XenApp
5 4 (12.12%) VMware ESX
6 2 (6.06%) XenServer
6 2 (6.06%) XenDesktop
7 1 (3.03%) Microsoft Virtual Server
7 1 (3.03%) vSphere
7 1 (3.03%) vCloud
7 1 (3.03%) Microsoft App-V
Systems Management
1 3 (9.09%) NetBackup
2 1 (3.03%) WSUS
2 1 (3.03%) SCCM
Vendors
1 16 (48.48%) Microsoft
2 14 (42.42%) VMware
3 9 (27.27%) Citrix
4 5 (15.15%) IBM
4 5 (15.15%) Intel
4 5 (15.15%) Remedy
5 4 (12.12%) BMC
6 3 (9.09%) Veritas
7 2 (6.06%) Dell
7 2 (6.06%) NetApp
7 2 (6.06%) Juniper
8 1 (3.03%) ClickSoftware Technologies
8 1 (3.03%) Cisco
8 1 (3.03%) Oracle
8 1 (3.03%) Sophos
Woking, Surrey
Edge Recruit Ltd
Salary: £35000 per annum + Bens
Posted: Yesterday
Reading, Berkshire
Stott & May
Salary: From £40,000 to £50,000 per annum Pension, 25 days holiday, Health Car
Posted: 2 days ago
Berkshire
2Source Talent
Salary: From £35,000 to £50,000 per annum
Posted: 3 days ago
Newbury, Berkshire
Netteam Consultants Ltd
Salary: From £28,000 to £35,000 per annum + Car & Phone Allowance
Posted: 17 days ago
Middlesex
Premier Group
Salary: £28000 - £35000 per annum
Posted: 23 days ago
Bracknell
Premier Group
Salary: £30000 - £35000 per annum
Posted: 27 days ago
Horsham
Premier Group
Salary: £25000 - £32000 per annum
Posted: 27 days ago