The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 435 431 418
Rank change year-on-year
-4 -13
Permanent jobs requiring a 3rd Line Technical Support 29 26 25
As % of all permanent IT jobs located in the South East 0.15% 0.13% 0.12%
As % of the Job Titles category 0.16% 0.13% 0.13%
Number of salaries quoted 28 26 20
Average salary £37,500 £40,000 £32,000
Average salary % change year-on-year
-6.25% +25.00%
90% offered a salary of more than £36,500 £35,000 £26,500
10% offered a salary of more than £41,500 £50,600 £37,500
UK excluding London average salary £36,500 £35,000 £32,250
% change year-on-year
+4.28% +8.52%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

3rd Line Technical Support Salary Trend in the South East

3rd Line Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 5 February 2016.

3rd Line Technical Support Salary Histogram in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 15 £40,000 +6.66%
Hampshire +18 11 £36,500 -17.04%
Berkshire -4 3 £35,000 -18.60% 2
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 39 (92.86%) VMware
2 32 (76.19%) Active Directory
3 29 (69.05%) MS Exchange
4 28 (66.67%) Windows
5 26 (61.90%) Microsoft
5 26 (61.90%) Windows Server
6 21 (50.00%) Windows Server 2008
7 20 (47.62%) Hyper-V
7 20 (47.62%) Windows Server 2012
8 19 (45.24%) Exchange Server 2010
9 18 (42.86%) Finance
10 17 (40.48%) Exchange Server 2007
10 17 (40.48%) SAN
10 17 (40.48%) ITIL
10 17 (40.48%) SQL Server
10 17 (40.48%) Exchange Server 2013
11 15 (35.71%) Citrix
12 14 (33.33%) VMware ESX
12 14 (33.33%) SLA
13 13 (30.95%) MS Excel
14 12 (28.57%) Firewall
14 12 (28.57%) VMware Infrastructure
15 11 (26.19%) Retail
15 11 (26.19%) Change Management
15 11 (26.19%) SQL
15 11 (26.19%) Unix
16 10 (23.81%) vSphere
17 9 (21.43%) Microsoft Certification
17 9 (21.43%) Windows 7
17 9 (21.43%) Root Cause Analysis

3rd Line Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (69.05%) MS Exchange
2 19 (45.24%) Exchange Server 2010
3 17 (40.48%) Exchange Server 2007
3 17 (40.48%) Exchange Server 2013
4 4 (9.52%) IIS
4 4 (9.52%) SharePoint
5 2 (4.76%) SAS
6 1 (2.38%) Blackberry Enterprise Server
6 1 (2.38%) Lync
6 1 (2.38%) SharePoint Server
Applications
1 13 (30.95%) MS Excel
2 3 (7.14%) MS Office
3 1 (2.38%) MS PowerPoint
Communications & Networking
1 17 (40.48%) SAN
2 12 (28.57%) Firewall
3 4 (9.52%) VPN
4 3 (7.14%) DNS
4 3 (7.14%) NAS
5 2 (4.76%) LAN
5 2 (4.76%) WAN
6 1 (2.38%) Cisco ASA
6 1 (2.38%) DHCP
6 1 (2.38%) Internet
6 1 (2.38%) IP Telephony
6 1 (2.38%) IPsec
6 1 (2.38%) iSCSI
6 1 (2.38%) NetScaler
6 1 (2.38%) Skype
6 1 (2.38%) SSL
6 1 (2.38%) WebEx
6 1 (2.38%) Wi-Fi
6 1 (2.38%) Wireless
6 1 (2.38%) Wireshark
Database & Business Intelligence
1 17 (40.48%) SQL Server
2 6 (14.29%) SQL Server 2005
3 5 (11.90%) Informix
4 1 (2.38%) Crystal Reports
4 1 (2.38%) SQL Server Reporting Services
General
1 18 (42.86%) Finance
2 11 (26.19%) Retail
3 2 (4.76%) Telecoms
4 1 (2.38%) Electronics
4 1 (2.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.38%) JSP
1 1 (2.38%) XML
Miscellaneous
1 5 (11.90%) VCE vBlock
2 4 (9.52%) Analytical Skills
3 1 (2.38%) Blackberry
3 1 (2.38%) Data Centre
3 1 (2.38%) Driving Licence
3 1 (2.38%) Fat Client
3 1 (2.38%) Thin Client
3 1 (2.38%) Video Conferencing
Operating Systems
1 28 (66.67%) Windows
2 26 (61.90%) Windows Server
3 21 (50.00%) Windows Server 2008
4 20 (47.62%) Windows Server 2012
5 11 (26.19%) Unix
6 9 (21.43%) Windows 7
7 8 (19.05%) Windows 8
7 8 (19.05%) Windows Server 2003
8 7 (16.67%) Windows 10
9 1 (2.38%) AIX
9 1 (2.38%) Data ONTAP
9 1 (2.38%) Linux
9 1 (2.38%) Red Hat Enterprise Linux
9 1 (2.38%) Windows XP
Processes & Methodologies
1 17 (40.48%) ITIL
2 11 (26.19%) Change Management
3 9 (21.43%) Root Cause Analysis
4 6 (14.29%) Capacity Planning
5 3 (7.14%) High Availability
5 3 (7.14%) Problem Management
6 2 (4.76%) CRM
6 2 (4.76%) Network Design
6 2 (4.76%) Service Management
7 1 (2.38%) Capacity Management
7 1 (2.38%) Continuous Improvement
7 1 (2.38%) Data Management
7 1 (2.38%) Incident Management
7 1 (2.38%) ITSM
7 1 (2.38%) Line Management
7 1 (2.38%) People Management
7 1 (2.38%) Process Improvement
7 1 (2.38%) Time Management
7 1 (2.38%) Web Development
Programming Languages
1 11 (26.19%) SQL
2 1 (2.38%) Java
2 1 (2.38%) VB
Qualifications
1 9 (21.43%) Microsoft Certification
2 8 (19.05%) MCSE
3 5 (11.90%) MCSA
4 3 (7.14%) CCNA
4 3 (7.14%) Cisco Certification
5 2 (4.76%) MCITP
6 1 (2.38%) CCA
6 1 (2.38%) Citrix Certification
6 1 (2.38%) MCP
6 1 (2.38%) SC Cleared
6 1 (2.38%) Security Cleared
6 1 (2.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (33.33%) SLA
2 2 (4.76%) QA
System Software
1 32 (76.19%) Active Directory
2 20 (47.62%) Hyper-V
3 14 (33.33%) VMware ESX
4 12 (28.57%) VMware Infrastructure
5 10 (23.81%) vSphere
6 7 (16.67%) XenApp
6 7 (16.67%) XenDesktop
7 1 (2.38%) Microsoft App-V
7 1 (2.38%) Terminal Services
7 1 (2.38%) XenServer
Systems Management
1 7 (16.67%) Backup Exec
2 6 (14.29%) SCCM
3 1 (2.38%) EdgeSight
3 1 (2.38%) SCOM
Vendors
1 39 (92.86%) VMware
2 26 (61.90%) Microsoft
3 15 (35.71%) Citrix
4 8 (19.05%) Cisco
5 6 (14.29%) IBM
6 2 (4.76%) HP
6 2 (4.76%) Juniper
6 2 (4.76%) NetApp
6 2 (4.76%) SonicWALL
6 2 (4.76%) Veeam
7 1 (2.38%) Altiris
7 1 (2.38%) AppSense
7 1 (2.38%) Avaya
7 1 (2.38%) CheckPoint
7 1 (2.38%) Polycom
7 1 (2.38%) Red Hat
7 1 (2.38%) SolarWinds
7 1 (2.38%) Symantec
7 1 (2.38%) Tandberg
7 1 (2.38%) Websense
Maidenhead, Berkshire
Reed Technology
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 3 days ago
Reading, Berkshire
Webrecruit
Salary: From £30,000 to £32,000 per annum
Posted: 5 days ago
Horsham, West Sussex
Horsham DC
Salary: From £39,267 to £42,957 per annum
Posted: 6 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago