The statistics below represent IT jobs advertised across the South East region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 436 445 450
Rank change year-on-year
+9 +5
Permanent jobs requiring a 3rd Line Technical Support 9 19 33
As % of all permanent IT jobs located in the South East 0.049% 0.091% 0.14%
As % of the Job Titles category 0.050% 0.094% 0.15%
Number of salaries quoted 9 13 32
Median salary £40,000 £35,000 £35,250
Median salary % change year-on-year
+14.28% -0.70%
90% offered a salary of more than £36,000 £26,200 £27,500
10% offered a salary of more than £55,000 £47,500 £45,000
UK excluding London median salary £37,500 £36,000 £35,000
% change year-on-year
+4.16% +2.85%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17907 20200 22149
As % of all permanent IT jobs located in the South East 96.81% 97.10% 96.41%
Number of salaries quoted 15174 16297 17929
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

3rd Line Technical Support Salary Trend in the South East

3rd Line Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 28 May 2016.

3rd Line Technical Support Salary Histogram in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +4 6 £38,750 +6.89% 1
Hampshire +22 2 £37,500 +37.61%
Berkshire +3 1 £50,000 +16.27% 1
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 May 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Technical Support in the job title.

1 34 (89.47%) VMware
2 33 (86.84%) Active Directory
3 25 (65.79%) MS Exchange
4 22 (57.89%) Finance
4 22 (57.89%) Exchange Server 2007
4 22 (57.89%) Exchange Server 2010
4 22 (57.89%) Exchange Server 2013
5 20 (52.63%) Windows
6 19 (50.00%) Microsoft
7 18 (47.37%) Windows Server 2012
7 18 (47.37%) Windows Server 2008
8 17 (44.74%) Hyper-V
8 17 (44.74%) Windows Server
9 16 (42.11%) Citrix
9 16 (42.11%) ITIL
9 16 (42.11%) VMware ESX
10 15 (39.47%) SLA
11 14 (36.84%) SAN
11 14 (36.84%) Change Management
11 14 (36.84%) Retail
12 12 (31.58%) SQL
12 12 (31.58%) MS Excel
13 10 (26.32%) XenApp
13 10 (26.32%) vSphere
14 9 (23.68%) SQL Server
14 9 (23.68%) XenDesktop
15 8 (21.05%) Windows 7
15 8 (21.05%) Windows 10
15 8 (21.05%) Windows Server 2003
15 8 (21.05%) Backup Exec

3rd Line Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (65.79%) MS Exchange
2 22 (57.89%) Exchange Server 2007
2 22 (57.89%) Exchange Server 2010
2 22 (57.89%) Exchange Server 2013
3 3 (7.89%) IIS
4 2 (5.26%) SAS
5 1 (2.63%) Apache
5 1 (2.63%) JBoss
5 1 (2.63%) OpenStack
5 1 (2.63%) Tomcat
Applications
1 12 (31.58%) MS Excel
2 2 (5.26%) MS Office
3 1 (2.63%) MS PowerPoint
Cloud Services
1 1 (2.63%) Office 365
Communications & Networking
1 14 (36.84%) SAN
2 8 (21.05%) Firewall
3 4 (10.53%) VPN
4 3 (7.89%) NAS
4 3 (7.89%) NetScaler
5 1 (2.63%) Cisco ASA
5 1 (2.63%) DHCP
5 1 (2.63%) DNS
5 1 (2.63%) IPsec
5 1 (2.63%) LAN
5 1 (2.63%) SSL
5 1 (2.63%) WAN
Database & Business Intelligence
1 9 (23.68%) SQL Server
2 7 (18.42%) SQL Server 2005
3 1 (2.63%) Crystal Reports
3 1 (2.63%) DB2
3 1 (2.63%) MySQL
3 1 (2.63%) Oracle Database
3 1 (2.63%) SQL Server Reporting Services
General
1 22 (57.89%) Finance
2 14 (36.84%) Retail
3 1 (2.63%) Electronics
3 1 (2.63%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.63%) JSP
Miscellaneous
1 4 (10.53%) VCE vBlock
2 2 (5.26%) Analytical Skills
Operating Systems
1 20 (52.63%) Windows
2 18 (47.37%) Windows Server 2008
2 18 (47.37%) Windows Server 2012
3 17 (44.74%) Windows Server
4 8 (21.05%) Windows 10
4 8 (21.05%) Windows 7
4 8 (21.05%) Windows Server 2003
5 7 (18.42%) Unix
5 7 (18.42%) Windows 8
6 4 (10.53%) Linux
7 3 (7.89%) AIX
8 2 (5.26%) HPUX
8 2 (5.26%) Solaris
9 1 (2.63%) CentOS
9 1 (2.63%) Debian
9 1 (2.63%) Red Hat Enterprise Linux
9 1 (2.63%) SUSE
9 1 (2.63%) Ubuntu
Processes & Methodologies
1 16 (42.11%) ITIL
2 14 (36.84%) Change Management
3 7 (18.42%) Capacity Planning
4 4 (10.53%) Root Cause Analysis
5 3 (7.89%) High Availability
5 3 (7.89%) Problem Management
6 2 (5.26%) Data Management
7 1 (2.63%) CRM
7 1 (2.63%) DevOps
7 1 (2.63%) ITSM
7 1 (2.63%) Network Design
7 1 (2.63%) Resource Management
7 1 (2.63%) Service Management
7 1 (2.63%) Technical Analysis
7 1 (2.63%) Web Development
Programming Languages
1 12 (31.58%) SQL
2 2 (5.26%) Java
3 1 (2.63%) Bash Shell
3 1 (2.63%) Korn
3 1 (2.63%) Perl
3 1 (2.63%) Shell Script
Qualifications
1 7 (18.42%) MCSE
1 7 (18.42%) Microsoft Certification
2 5 (13.16%) MCSA
3 2 (5.26%) CCNA
3 2 (5.26%) Cisco Certification
3 2 (5.26%) MCITP
4 1 (2.63%) Degree
4 1 (2.63%) ITIL Certification
4 1 (2.63%) MCP
4 1 (2.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (39.47%) SLA
System Software
1 33 (86.84%) Active Directory
2 17 (44.74%) Hyper-V
3 16 (42.11%) VMware ESX
4 10 (26.32%) vSphere
4 10 (26.32%) XenApp
5 9 (23.68%) XenDesktop
6 7 (18.42%) VMware Infrastructure
7 3 (7.89%) Microsoft App-V
7 3 (7.89%) XenServer
Systems Management
1 8 (21.05%) Backup Exec
2 4 (10.53%) SCCM
3 1 (2.63%) Ansible
3 1 (2.63%) EdgeSight
3 1 (2.63%) Legato
3 1 (2.63%) NetBackup
3 1 (2.63%) Oracle RMAN
3 1 (2.63%) Puppet
3 1 (2.63%) Red Hat Satellite
Vendors
1 34 (89.47%) VMware
2 19 (50.00%) Microsoft
3 16 (42.11%) Citrix
4 7 (18.42%) IBM
5 3 (7.89%) Cisco
5 3 (7.89%) HP
5 3 (7.89%) Red Hat
6 2 (5.26%) EMC
6 2 (5.26%) Oracle
6 2 (5.26%) SAP
6 2 (5.26%) Veeam
7 1 (2.63%) arcserve
7 1 (2.63%) CheckPoint
7 1 (2.63%) CommVault
7 1 (2.63%) Cyber-Ark
7 1 (2.63%) Juniper
7 1 (2.63%) NetApp
7 1 (2.63%) Sybase
7 1 (2.63%) Veritas
7 1 (2.63%) WatchGuard
Richmond, Surrey
Bluetownonline
Salary: £20000 - £45000 per annum
Posted: 4 days ago
Reading, Berkshire
Coal IT Services
Salary: £45,000 per annum Plus Excellent Package
Posted: 5 days ago