The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Third Line Technical Support
Rank 427 406 422
Rank change year-on-year
-21 +16
Permanent jobs requiring a 3rd Line Technical Support 11 35 10
As % of all permanent IT jobs located in the South East 0.050% 0.148% 0.043%
As % of the Job Titles category 0.053% 0.155% 0.046%
Number of salaries quoted 11 35 8
Average salary £32,000 £35,000 £32,250
Average salary % change year-on-year
-8.57% +8.52%
90% offered a salary of more than £30,000 £27,000 £30,750
10% offered a salary of more than £37,500 £37,500 £32,500
UK excluding London average salary £31,000 £35,000 £32,500
% change year-on-year
-11.42% +7.69%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
20864 22592 21955
As % of all permanent IT jobs located in the South East 94.81% 95.22% 94.44%
Number of salaries quoted 17307 19499 18875
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Technical Support
England

3rd Line Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support across the South East region as a proportion of the total demand within the Job Titles category.

South East 3rd Line Technical Support Jobs Demand Trend

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

South East 3rd Line Technical Support Salary Trend

3rd Line Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 23 May 2013.

South East 3rd Line Technical Support Salary Histogram

3rd Line Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Hampshire +10 4 £37,500 +4.89%
Surrey +4 3 £30,000 -14.28%
Berkshire -1 3 £30,000 +11.11%
West Sussex - 1 £33,500 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 27 (81.82%) Windows
2 15 (45.45%) MS Exchange
2 15 (45.45%) Exchange Server 2010
3 14 (42.42%) SQL Server
3 14 (42.42%) Active Directory
4 13 (39.39%) IIS
4 13 (39.39%) ITIL
4 13 (39.39%) TCP/IP
4 13 (39.39%) Microsoft
4 13 (39.39%) Finance
5 12 (36.36%) DNS
5 12 (36.36%) MCSE
5 12 (36.36%) Microsoft Certification
6 11 (33.33%) VMware
7 9 (27.27%) Windows Server 2008
7 9 (27.27%) SCOM
7 9 (27.27%) Windows Server 2003
7 9 (27.27%) Python
7 9 (27.27%) Java
8 8 (24.24%) SQL
8 8 (24.24%) Exchange Server 2003
9 7 (21.21%) Statistics
9 7 (21.21%) Blog
9 7 (21.21%) SCCM
9 7 (21.21%) SaaS
9 7 (21.21%) MySQL
9 7 (21.21%) Linux
9 7 (21.21%) Web Services
9 7 (21.21%) CCNA
9 7 (21.21%) Cisco Certification

3rd Line Technical Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (21.21%) Web Services
2 6 (18.18%) Software Packaging
3 2 (6.061%) .NET
3 2 (6.061%) Node.js
Application Platforms
1 15 (45.45%) MS Exchange
1 15 (45.45%) Exchange Server 2010
2 13 (39.39%) IIS
3 8 (24.24%) Exchange Server 2003
4 6 (18.18%) Exchange Server 2007
5 3 (9.091%) Amazon AWS
6 1 (3.030%) Lync
Applications
1 2 (6.061%) MS Excel
1 2 (6.061%) MS Office
Communications & Networking
1 13 (39.39%) TCP/IP
2 12 (36.36%) DNS
3 6 (18.18%) SAN
3 6 (18.18%) HTTP
4 4 (12.12%) LAN
5 2 (6.061%) Internet
5 2 (6.061%) VPN
5 2 (6.061%) WAN
6 1 (3.030%) SHDSL
6 1 (3.030%) Cisco ASA
6 1 (3.030%) Ethernet
6 1 (3.030%) FTP
6 1 (3.030%) SNMP
6 1 (3.030%) VoIP
6 1 (3.030%) ADSL
6 1 (3.030%) Firewall
6 1 (3.030%) Wireless
6 1 (3.030%) OSPF
6 1 (3.030%) BGP
Database & Business Intelligence
1 14 (42.42%) SQL Server
2 7 (21.21%) MySQL
3 3 (9.091%) SQL Server 2005
3 3 (9.091%) SQL Server 2008
4 2 (6.061%) Big Data
5 1 (3.030%) SQL Server 2012
5 1 (3.030%) SQL Server 2000
General
1 13 (39.39%) Finance
2 6 (18.18%) German Language
3 3 (9.091%) Telecoms
3 3 (9.091%) French Language
4 2 (6.061%) Front Office
4 2 (6.061%) Back Office
5 1 (3.030%) Manufacturing
Miscellaneous
1 7 (21.21%) Statistics
1 7 (21.21%) Blog
1 7 (21.21%) SaaS
2 6 (18.18%) Blackberry
3 4 (12.12%) Clustering
4 2 (6.061%) PDA
5 1 (3.030%) EqualLogic
5 1 (3.030%) Video Conferencing
5 1 (3.030%) Mainframe
Operating Systems
1 27 (81.82%) Windows
2 9 (27.27%) Windows Server 2008
2 9 (27.27%) Windows Server 2003
3 7 (21.21%) Linux
4 6 (18.18%) Windows XP
4 6 (18.18%) Nucleus RTOS
5 3 (9.091%) Windows 7
5 3 (9.091%) UNIX
6 1 (3.030%) Windows Mobile
6 1 (3.030%) Windows Server 2012
6 1 (3.030%) Windows CE
Processes & Methodologies
1 13 (39.39%) ITIL
2 6 (18.18%) Service Management
3 4 (12.12%) ITSM
3 4 (12.12%) Asset Management
4 3 (9.091%) Problem Management
4 3 (9.091%) Disaster Recovery
5 1 (3.030%) Business Continuity
5 1 (3.030%) Change Control
5 1 (3.030%) QMS
5 1 (3.030%) Service Delivery
Programming Languages
1 9 (27.27%) Python
1 9 (27.27%) Java
2 8 (24.24%) SQL
3 2 (6.061%) Tcl
3 2 (6.061%) PHP
3 2 (6.061%) Ruby
Qualifications
1 12 (36.36%) MCSE
1 12 (36.36%) Microsoft Certification
2 7 (21.21%) CCNA
2 7 (21.21%) Cisco Certification
3 6 (18.18%) ITIL Certification
3 6 (18.18%) Degree
4 4 (12.12%) MCITP
5 2 (6.061%) MCP
6 1 (3.030%) VMware Certified Professional (VCP)
System Software
1 14 (42.42%) Active Directory
2 3 (9.091%) VMware Infrastructure
2 3 (9.091%) vSphere
2 3 (9.091%) Forefront TMG
3 1 (3.030%) VMware ESX
3 1 (3.030%) XenApp
3 1 (3.030%) ISA Server
3 1 (3.030%) Terminal Server
Systems Management
1 9 (27.27%) SCOM
2 7 (21.21%) SCCM
3 5 (15.15%) Backup Exec
4 3 (9.091%) NetBackup
5 1 (3.030%) Systems Management Server (SMS)
Vendors
1 13 (39.39%) Microsoft
2 11 (33.33%) VMware
3 5 (15.15%) Symantec
4 4 (12.12%) Oracle
5 3 (9.091%) IBM
5 3 (9.091%) Intel
5 3 (9.091%) Veritas
6 2 (6.061%) Cisco
7 1 (3.030%) Citrix
7 1 (3.030%) Apple
7 1 (3.030%) NetApp