The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 424 422 427
Rank change year-on-year
-2 +5
Permanent jobs requiring a 3rd Line Technical Support 22 10 18
As % of all permanent IT jobs located in the South East 0.100% 0.045% 0.082%
As % of the Job Titles category 0.10% 0.048% 0.086%
Number of salaries quoted 22 9 17
Average salary £45,000 £52,500 £30,000
Average salary % change year-on-year
-14.28% +75.00%
90% offered a salary of more than £27,500 £34,500 £29,400
10% offered a salary of more than £52,000 £52,500 £38,500
UK excluding London average salary £34,500 £35,000 £30,500
% change year-on-year
-1.42% +14.75%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20998 20896 20988
As % of all permanent IT jobs located in the South East 95.16% 94.81% 95.62%
Number of salaries quoted 16760 17048 18116
Average salary £40,500 £42,500 £40,000
Average salary % change year-on-year
-4.70% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the South East

3rd Line Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the South East region.

3rd Line Technical Support Salary Trend in the South East

3rd Line Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the South East region over the 3 months to 21 November 2014.

3rd Line Technical Support Salary Histogram in the South East

3rd Line Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the South East region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +19 10 £45,000 -14.28% 1
Surrey +15 6 £33,000 -
Hampshire - 5 £27,500 - 1
Buckinghamshire +4 1 £38,250 +5.51%
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 21 November 2014, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 22 (78.57%) Windows
2 19 (67.86%) Microsoft
3 18 (64.29%) MS Exchange
3 18 (64.29%) Windows Server 2008
4 16 (57.14%) Active Directory
5 13 (46.43%) MS Excel
5 13 (46.43%) VMware
5 13 (46.43%) Windows Server 2012
6 12 (42.86%) VMware Infrastructure
7 10 (35.71%) Firewall
7 10 (35.71%) Cisco
8 9 (32.14%) SQL Server
8 9 (32.14%) Windows Server 2003
8 9 (32.14%) Exchange Server 2010
9 8 (28.57%) Exchange Server 2007
9 8 (28.57%) Citrix
9 8 (28.57%) SAN
9 8 (28.57%) Exchange Server 2013
10 7 (25.00%) CCA
10 7 (25.00%) Citrix Certification
10 7 (25.00%) ITIL
10 7 (25.00%) DNS
10 7 (25.00%) LAN
10 7 (25.00%) WAN
10 7 (25.00%) Hyper-V
10 7 (25.00%) XenApp
11 6 (21.43%) XenServer
11 6 (21.43%) XenDesktop
11 6 (21.43%) Lync
11 6 (21.43%) Office 365

3rd Line Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 21 November 2014, IT jobs across the South East region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (64.29%) MS Exchange
2 9 (32.14%) Exchange Server 2010
3 8 (28.57%) Exchange Server 2013
3 8 (28.57%) Exchange Server 2007
4 6 (21.43%) Lync
5 3 (10.71%) Exchange Server 2003
5 3 (10.71%) SharePoint
6 2 (7.14%) SharePoint Server
Applications
1 13 (46.43%) MS Excel
2 5 (17.86%) MS Office
Cloud Services
1 6 (21.43%) Office 365
Communications & Networking
1 10 (35.71%) Firewall
2 8 (28.57%) SAN
3 7 (25.00%) DNS
3 7 (25.00%) WAN
3 7 (25.00%) LAN
4 6 (21.43%) NetScaler
5 5 (17.86%) DHCP
6 4 (14.29%) Wireshark
6 4 (14.29%) iSCSI
7 3 (10.71%) TCP/IP
7 3 (10.71%) VPN
8 2 (7.14%) VoIP
8 2 (7.14%) Ethernet
8 2 (7.14%) Network Security
9 1 (3.57%) Cisco ASA
9 1 (3.57%) NAS
9 1 (3.57%) FWSM
9 1 (3.57%) SNMP
9 1 (3.57%) ADSL
9 1 (3.57%) OSPF
Database & Business Intelligence
1 9 (32.14%) SQL Server
2 1 (3.57%) SQL Server 2008
2 1 (3.57%) SQL Server 2012
Development Applications
1 1 (3.57%) Team Foundation Server
General
1 1 (3.57%) Telecoms
1 1 (3.57%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.57%) Regular Expression
Miscellaneous
1 2 (7.14%) Clustering
2 1 (3.57%) Fat Client
2 1 (3.57%) Enterprise Software
2 1 (3.57%) User Experience
2 1 (3.57%) Thin Client
2 1 (3.57%) CLARiiON
Operating Systems
1 22 (78.57%) Windows
2 18 (64.29%) Windows Server 2008
3 13 (46.43%) Windows Server 2012
4 9 (32.14%) Windows Server 2003
5 6 (21.43%) Windows XP
6 1 (3.57%) UNIX
6 1 (3.57%) Linux
6 1 (3.57%) Windows 7
6 1 (3.57%) Windows 8
Processes & Methodologies
1 7 (25.00%) ITIL
2 5 (17.86%) Root Cause Analysis
3 3 (10.71%) Incident Management
3 3 (10.71%) Capacity Planning
3 3 (10.71%) Change Management
3 3 (10.71%) Disaster Recovery
4 2 (7.14%) Project Management
5 1 (3.57%) Service Delivery
5 1 (3.57%) Data Security
5 1 (3.57%) Security Management
5 1 (3.57%) Data Management
5 1 (3.57%) Software Testing
5 1 (3.57%) Cyber Security
5 1 (3.57%) Kalman Filter
Programming Languages
1 6 (21.43%) SQL
2 1 (3.57%) Python
2 1 (3.57%) Shell Script
2 1 (3.57%) AWK
2 1 (3.57%) sed
2 1 (3.57%) C
2 1 (3.57%) C++
2 1 (3.57%) Java
2 1 (3.57%) Perl
Qualifications
1 7 (25.00%) CCA
1 7 (25.00%) Citrix Certification
2 5 (17.86%) SC Cleared
2 5 (17.86%) Security Cleared
3 4 (14.29%) MCSE
3 4 (14.29%) Microsoft Certification
4 3 (10.71%) MCITP
5 2 (7.14%) MCP
5 2 (7.14%) MCTS
5 2 (7.14%) CCEA
6 1 (3.57%) Cisco Certification
6 1 (3.57%) VMware Certified Professional (VCP)
6 1 (3.57%) MCSA
6 1 (3.57%) CCNA
6 1 (3.57%) DV Cleared
Quality Assurance & Compliance
1 4 (14.29%) SLA
2 1 (3.57%) QA
System Software
1 16 (57.14%) Active Directory
2 12 (42.86%) VMware Infrastructure
3 7 (25.00%) Hyper-V
3 7 (25.00%) XenApp
4 6 (21.43%) XenServer
4 6 (21.43%) XenDesktop
4 6 (21.43%) Microsoft App-V
5 5 (17.86%) Terminal Services
5 5 (17.86%) vSphere
6 4 (14.29%) Forefront TMG
6 4 (14.29%) VMware ESX
Systems Management
1 5 (17.86%) SCCM
1 5 (17.86%) SCOM
2 4 (14.29%) EdgeSight
3 2 (7.14%) Backup Exec
4 1 (3.57%) Legato
4 1 (3.57%) ARCserve
4 1 (3.57%) NetBackup
Vendors
1 19 (67.86%) Microsoft
2 13 (46.43%) VMware
3 10 (35.71%) Cisco
4 8 (28.57%) Citrix
5 6 (21.43%) AppSense
6 4 (14.29%) Symantec
6 4 (14.29%) Juniper
6 4 (14.29%) HP
7 3 (10.71%) Altiris
7 3 (10.71%) Websense
7 3 (10.71%) F5
8 2 (7.14%) CheckPoint
8 2 (7.14%) Kaspersky
8 2 (7.14%) McAfee
8 2 (7.14%) Dell
9 1 (3.57%) EMC
9 1 (3.57%) CommVault
9 1 (3.57%) Veritas
9 1 (3.57%) IBM
9 1 (3.57%) Veeam
Southampton, Hampshire
Jonothan Bosworth
Salary: From £45,000 to £52,000 per annum
Posted: 3 days ago
Maidenhead
Austin Fraser Limited
Salary: £40000 - £50000 per annum
Posted: 20 days ago