The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 178 200 206
Rank change year-on-year
+22 +6
Permanent jobs requiring a Technical Support Analyst 35 18 1
As % of all permanent IT jobs located in Surrey 0.80% 0.37% 0.021%
As % of the Job Titles category 0.84% 0.39% 0.022%
Number of salaries quoted 33 18 1
Average salary £24,500 £24,500 £32,500
Average salary % change year-on-year
- -24.61%
UK excluding London average salary £25,025 £27,500 £30,250
% change year-on-year
-9.00% -9.09%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4170 4629 4497
As % of all permanent IT jobs located in Surrey 94.84% 95.25% 95.44%
Number of salaries quoted 3626 3790 3610
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Surrey

Technical Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Surrey region.

Technical Support Analyst Salary Trend in Surrey

Technical Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Surrey region over the 3 months to 4 September 2015.

Technical Support Analyst Salary Histogram in Surrey

Technical Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Surrey region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 5 £35,000 -
Guildford - 4 £26,500 - 1
Woking -1 1 - -
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 4 September 2015, IT jobs across the Surrey region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 48 (73.85%) SQL
2 47 (72.31%) Degree
3 40 (61.54%) VB.NET
3 40 (61.54%) .NET
3 40 (61.54%) Mathematics
4 37 (56.92%) Physics
4 37 (56.92%) Chemistry
5 34 (52.31%) VB
6 28 (43.08%) SQL Server
6 28 (43.08%) Computer Science
7 21 (32.31%) Software Engineering
8 20 (30.77%) Microsoft
9 17 (26.15%) ITIL
10 16 (24.62%) Software Testing
11 15 (23.08%) VMware
12 13 (20.00%) HTML
12 13 (20.00%) CSS
12 13 (20.00%) Windows
13 11 (16.92%) VMware Infrastructure
13 11 (16.92%) MS Office
13 11 (16.92%) SAN
13 11 (16.92%) Service Delivery
13 11 (16.92%) Finance
14 9 (13.85%) Microsoft Certification
15 8 (12.31%) Active Directory
15 8 (12.31%) SharePoint
15 8 (12.31%) MS Exchange
15 8 (12.31%) Citrix
16 7 (10.77%) Internet
16 7 (10.77%) Windows Server 2008

Technical Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 4 September 2015, IT jobs across the Surrey region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (12.31%) SharePoint
1 8 (12.31%) MS Exchange
2 2 (3.08%) Blackberry Enterprise Server
2 2 (3.08%) Exchange Server 2010
3 1 (1.54%) Exchange Server 2007
3 1 (1.54%) Confluence
3 1 (1.54%) BizTalk Server
Applications
1 11 (16.92%) MS Office
2 6 (9.23%) MS Excel
Communications & Networking
1 11 (16.92%) SAN
2 7 (10.77%) Internet
3 6 (9.23%) Firewall
4 2 (3.08%) TCP/IP
5 1 (1.54%) LDAP
5 1 (1.54%) IP Telephony
Database & Business Intelligence
1 28 (43.08%) SQL Server
2 5 (7.69%) MS Access
2 5 (7.69%) MySQL
Development Applications
1 1 (1.54%) JIRA
1 1 (1.54%) FishEye
General
1 11 (16.92%) Finance
2 5 (7.69%) Back Office
2 5 (7.69%) Marketing
3 1 (1.54%) Manufacturing
Libraries, Frameworks & Software Standards
1 40 (61.54%) .NET
2 13 (20.00%) CSS
2 13 (20.00%) HTML
Miscellaneous
1 40 (61.54%) Mathematics
2 37 (56.92%) Physics
2 37 (56.92%) Chemistry
3 28 (43.08%) Computer Science
4 3 (4.62%) Biology
5 1 (1.54%) Fat Client
5 1 (1.54%) Thin Client
5 1 (1.54%) Blackberry
5 1 (1.54%) Management Information System
Operating Systems
1 13 (20.00%) Windows
2 7 (10.77%) Windows Server 2008
2 7 (10.77%) Windows Server 2012
3 6 (9.23%) Windows 8
4 5 (7.69%) Windows 7
5 4 (6.15%) Linux
6 1 (1.54%) Windows XP
Processes & Methodologies
1 21 (32.31%) Software Engineering
2 17 (26.15%) ITIL
3 16 (24.62%) Software Testing
4 11 (16.92%) Service Delivery
5 5 (7.69%) ERP
5 5 (7.69%) Service Management
5 5 (7.69%) Incident Management
5 5 (7.69%) Digital Marketing
5 5 (7.69%) Time Management
6 1 (1.54%) Capacity Planning
6 1 (1.54%) Change Management
Programming Languages
1 48 (73.85%) SQL
2 40 (61.54%) VB.NET
3 34 (52.31%) VB
Qualifications
1 47 (72.31%) Degree
2 9 (13.85%) Microsoft Certification
3 5 (7.69%) MCP
4 2 (3.08%) MCSE
5 1 (1.54%) MCTS
Quality Assurance & Compliance
1 6 (9.23%) SLA
System Software
1 11 (16.92%) VMware Infrastructure
2 8 (12.31%) Active Directory
3 5 (7.69%) Hyper-V
4 2 (3.08%) vSphere
5 1 (1.54%) VMware ESXi
5 1 (1.54%) vCloud
5 1 (1.54%) KVM
5 1 (1.54%) XenServer
Vendors
1 20 (30.77%) Microsoft
2 15 (23.08%) VMware
3 8 (12.31%) Citrix
4 6 (9.23%) HP
5 5 (7.69%) Dell
5 5 (7.69%) Oracle
5 5 (7.69%) Avaya
5 5 (7.69%) SonicWALL
5 5 (7.69%) Veeam
6 4 (6.15%) SolarWinds
7 2 (3.08%) IBM
8 1 (1.54%) Atlassian
8 1 (1.54%) 3PAR
Guildford, Surrey
Zorba Consulting Limited
Salary: £22k - 25k per year + benefits
Posted: 3 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 14 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £32,000 per annum + bonus + 29 days + share ops scheme
Posted: 21 days ago