The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 212 192 215
Rank change year-on-year
-20 +23
Permanent jobs requiring a Technical Support Analyst 6 9 6
As % of all permanent IT jobs located in Surrey 0.14% 0.21% 0.12%
As % of the Job Titles category 0.14% 0.22% 0.12%
Number of salaries quoted 6 8 5
Average salary £34,000 £28,500 £26,500
Average salary % change year-on-year
+19.29% +7.54%
90% offered a salary of more than £22,000 £24,350 £22,600
10% offered a salary of more than £38,000 £37,000 £55,000
UK excluding London average salary £30,500 £28,250 £29,000
% change year-on-year
+7.96% -2.58%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4318 4083 4843
As % of all permanent IT jobs located in Surrey 97.16% 94.49% 96.47%
Number of salaries quoted 3631 3250 4154
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Surrey

Technical Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Surrey region.

Technical Support Analyst Salary Trend in Surrey

Technical Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Surrey region over the 3 months to 23 January 2015.

Technical Support Analyst Salary Histogram in Surrey

Technical Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Surrey region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +13 3 £36,000 +75.60%
Cobham - 3 £36,000 -
Reigate - 2 £22,000 -
Guildford - 1 £30,500 -
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 23 January 2015, IT jobs across the Surrey region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 9 (69.23%) SQL
2 8 (61.54%) Microsoft
3 6 (46.15%) Microsoft Certification
3 6 (46.15%) MS Excel
3 6 (46.15%) SLA
4 5 (38.46%) Back Office
4 5 (38.46%) Release Management
4 5 (38.46%) Incident Management
4 5 (38.46%) Mentoring
4 5 (38.46%) MS Access
4 5 (38.46%) MySQL
4 5 (38.46%) Oracle
4 5 (38.46%) MS Office
4 5 (38.46%) CSS
4 5 (38.46%) ITIL
4 5 (38.46%) MCP
4 5 (38.46%) Service Delivery
4 5 (38.46%) HTML
5 4 (30.77%) Computer Science
6 3 (23.08%) Finance
7 2 (15.38%) VMware
7 2 (15.38%) Degree
7 2 (15.38%) vSphere
7 2 (15.38%) Strategic Planning
7 2 (15.38%) Active Directory
7 2 (15.38%) Financial Institution
7 2 (15.38%) Disaster Recovery
7 2 (15.38%) Firewall
7 2 (15.38%) SQL Server
7 2 (15.38%) Windows

Technical Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 23 January 2015, IT jobs across the Surrey region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) SharePoint
1 1 (7.69%) SharePoint Server
1 1 (7.69%) Lync
1 1 (7.69%) Office Communications Server
Applications
1 6 (46.15%) MS Excel
2 5 (38.46%) MS Office
Communications & Networking
1 2 (15.38%) Firewall
1 2 (15.38%) Ethernet
1 2 (15.38%) TCP/IP
Database & Business Intelligence
1 5 (38.46%) MS Access
1 5 (38.46%) MySQL
2 2 (15.38%) SQL Server
General
1 5 (38.46%) Back Office
2 3 (23.08%) Finance
3 2 (15.38%) Financial Institution
Libraries, Frameworks & Software Standards
1 5 (38.46%) CSS
1 5 (38.46%) HTML
Miscellaneous
1 4 (30.77%) Computer Science
2 1 (7.69%) Video Conferencing
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Linux
2 1 (7.69%) UNIX
Processes & Methodologies
1 5 (38.46%) Release Management
1 5 (38.46%) Incident Management
1 5 (38.46%) Mentoring
1 5 (38.46%) ITIL
1 5 (38.46%) Service Delivery
2 2 (15.38%) Strategic Planning
2 2 (15.38%) Disaster Recovery
Programming Languages
1 9 (69.23%) SQL
Qualifications
1 6 (46.15%) Microsoft Certification
2 5 (38.46%) MCP
3 2 (15.38%) Degree
4 1 (7.69%) Cisco Certification
4 1 (7.69%) CCNA
4 1 (7.69%) MCITP
Quality Assurance & Compliance
1 6 (46.15%) SLA
System Software
1 2 (15.38%) vSphere
1 2 (15.38%) Active Directory
2 1 (7.69%) VMware Infrastructure
Vendors
1 8 (61.54%) Microsoft
2 5 (38.46%) Oracle
3 2 (15.38%) VMware
4 1 (7.69%) Cisco
4 1 (7.69%) Polycom
4 1 (7.69%) Tandberg