The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 200 211 221
Rank change year-on-year
+11 +10
Permanent jobs requiring a Technical Support Analyst 10 10 5
As % of all permanent IT jobs located in Surrey 0.22% 0.19% 0.094%
As % of the Job Titles category 0.23% 0.20% 0.098%
Number of salaries quoted 9 10 5
Average salary £28,000 £21,500 £29,000
Average salary % change year-on-year
+30.23% -25.86%
90% offered a salary of more than £24,100 £21,500 £27,200
10% offered a salary of more than £34,000 £29,150 £36,200
UK excluding London average salary £27,500 £25,000 £26,000
% change year-on-year
+10.00% -3.84%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4406 5026 5125
As % of all permanent IT jobs located in Surrey 95.00% 95.23% 95.87%
Number of salaries quoted 3655 4102 4060
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Surrey

Technical Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Surrey region.

Technical Support Analyst Salary Trend in Surrey

Technical Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Surrey region over the 3 months to 17 April 2015.

Technical Support Analyst Salary Histogram in Surrey

Technical Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Surrey region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 4 £31,500 -
Woking - 2 £28,000 -
Epsom +2 1 - -
Redhill - 1 £26,500 -
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 17 April 2015, IT jobs across the Surrey region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 12 (75.00%) SQL
2 10 (62.50%) Microsoft
3 8 (50.00%) Oracle
4 7 (43.75%) HTML
4 7 (43.75%) ITIL
4 7 (43.75%) MS Excel
4 7 (43.75%) Finance
5 6 (37.50%) Service Delivery
5 6 (37.50%) MySQL
5 6 (37.50%) Back Office
5 6 (37.50%) Incident Management
5 6 (37.50%) MS Access
5 6 (37.50%) SLA
5 6 (37.50%) Microsoft Certification
5 6 (37.50%) MCP
5 6 (37.50%) MS Office
5 6 (37.50%) CSS
6 4 (25.00%) Computer Science
6 4 (25.00%) Release Management
6 4 (25.00%) Mentoring
7 3 (18.75%) Citrix
7 3 (18.75%) VMware
7 3 (18.75%) Degree
7 3 (18.75%) Windows
8 2 (12.50%) UNIX
8 2 (12.50%) Perl
8 2 (12.50%) SQL Server
8 2 (12.50%) VB.NET
8 2 (12.50%) .NET
8 2 (12.50%) Active Directory

Technical Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 17 April 2015, IT jobs across the Surrey region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) SharePoint
2 1 (6.25%) Apache
Applications
1 7 (43.75%) MS Excel
2 6 (37.50%) MS Office
Communications & Networking
1 1 (6.25%) Firewall
Database & Business Intelligence
1 6 (37.50%) MySQL
1 6 (37.50%) MS Access
2 2 (12.50%) SQL Server
2 2 (12.50%) Oracle Database
3 1 (6.25%) Oracle Database 11g
General
1 7 (43.75%) Finance
2 6 (37.50%) Back Office
3 2 (12.50%) Financial Institution
3 2 (12.50%) Marketing
4 1 (6.25%) Banking
Libraries, Frameworks & Software Standards
1 7 (43.75%) HTML
2 6 (37.50%) CSS
3 2 (12.50%) .NET
Miscellaneous
1 4 (25.00%) Computer Science
2 2 (12.50%) Mathematics
3 1 (6.25%) Physics
3 1 (6.25%) Chemistry
3 1 (6.25%) Biology
Operating Systems
1 3 (18.75%) Windows
2 2 (12.50%) UNIX
3 1 (6.25%) Solaris
3 1 (6.25%) Linux
3 1 (6.25%) SUSE
3 1 (6.25%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (43.75%) ITIL
2 6 (37.50%) Service Delivery
2 6 (37.50%) Incident Management
3 4 (25.00%) Release Management
3 4 (25.00%) Mentoring
4 2 (12.50%) ERP
4 2 (12.50%) Service Management
4 2 (12.50%) Digital Marketing
5 1 (6.25%) Time Management
5 1 (6.25%) Capacity Management
5 1 (6.25%) Software Delivery
Programming Languages
1 12 (75.00%) SQL
2 2 (12.50%) VB.NET
2 2 (12.50%) Perl
3 1 (6.25%) PHP
3 1 (6.25%) PL/SQL
3 1 (6.25%) JavaScript
3 1 (6.25%) Shell Script
3 1 (6.25%) PowerShell
Qualifications
1 6 (37.50%) MCP
1 6 (37.50%) Microsoft Certification
2 3 (18.75%) Degree
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 2 (12.50%) Active Directory
1 2 (12.50%) vSphere
1 2 (12.50%) VMware ESXi
2 1 (6.25%) vCloud
2 1 (6.25%) KVM
2 1 (6.25%) VMware Infrastructure
2 1 (6.25%) Hyper-V
2 1 (6.25%) XenServer
Vendors
1 10 (62.50%) Microsoft
2 8 (50.00%) Oracle
3 3 (18.75%) VMware
3 3 (18.75%) Citrix
4 1 (6.25%) Veritas
4 1 (6.25%) Red Hat
4 1 (6.25%) Symantec
4 1 (6.25%) IBM