The statistics below represent IT jobs advertised across the South East region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 378 396 437
Rank change year-on-year
+18 +41
Permanent jobs requiring a Technical Support Analyst 67 68 46
As % of all permanent IT jobs located in the South East 0.36% 0.33% 0.20%
As % of the Job Titles category 0.37% 0.34% 0.21%
Number of salaries quoted 66 62 44
Median salary £27,500 £24,500 £30,000
Median salary % change year-on-year
+12.24% -18.33%
90% offered a salary of more than £21,500 £20,350 £21,100
10% offered a salary of more than £37,500 £42,500 £36,600
UK excluding London median salary £27,500 £25,000 £27,000
% change year-on-year
+10.00% -7.40%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17907 20200 22149
As % of all permanent IT jobs located in the South East 96.81% 97.10% 96.41%
Number of salaries quoted 15174 16297 17929
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 28 May 2016.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -5 23 £27,500 +12.24% 2
Hampshire +23 9 £38,750 +32.47%
Kent - 8 £26,000 -
Oxfordshire -9 7 £31,000 -31.11% 2
Berkshire +9 6 £26,750 -37.05% 1
Buckinghamshire +25 5 £21,500 -2.27%
West Sussex - 5 £35,000 - 1
East Sussex +13 4 £22,500 +12.50%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 May 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Analyst in the job title.

1 87 (54.72%) Windows
2 54 (33.96%) Active Directory
3 43 (27.04%) SQL
3 43 (27.04%) Degree
4 42 (26.42%) Microsoft
5 31 (19.50%) Windows Server 2008
5 31 (19.50%) Windows Server 2012
6 30 (18.87%) Windows Server
6 30 (18.87%) Windows 7
6 30 (18.87%) VMware
7 28 (17.61%) MS Excel
7 28 (17.61%) MS Exchange
8 26 (16.35%) Finance
9 25 (15.72%) SLA
10 24 (15.09%) Oracle
10 24 (15.09%) Exchange Server 2010
11 22 (13.84%) HTML
12 20 (12.58%) MS Office
13 18 (11.32%) JavaScript
13 18 (11.32%) .NET
13 18 (11.32%) Service Delivery
14 17 (10.69%) Firewall
15 16 (10.06%) SAN
15 16 (10.06%) SQL Server
15 16 (10.06%) Windows XP
15 16 (10.06%) Unix
15 16 (10.06%) Backup Exec
15 16 (10.06%) VMware Infrastructure
15 16 (10.06%) Analytical Skills
16 15 (9.43%) Citrix

Technical Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (17.61%) MS Exchange
2 24 (15.09%) Exchange Server 2010
3 13 (8.18%) Apache
4 10 (6.29%) Exchange Server 2013
5 9 (5.66%) Exchange Server 2007
5 9 (5.66%) SharePoint
6 7 (4.40%) IIS
6 7 (4.40%) WebSphere
7 6 (3.77%) Skype for Business
8 3 (1.89%) SharePoint 2013
8 3 (1.89%) Tomcat
9 2 (1.26%) Exchange Server 2000
9 2 (1.26%) WebLogic
10 1 (0.63%) BizTalk Server
10 1 (0.63%) JBoss
10 1 (0.63%) NetWeaver
10 1 (0.63%) Oracle HTTP Server
10 1 (0.63%) SAP EP
10 1 (0.63%) SAP Portal
Applications
1 28 (17.61%) MS Excel
2 20 (12.58%) MS Office
3 1 (0.63%) MS PowerPoint
Business Applications
1 4 (2.52%) Salesforce.com CRM
2 1 (0.63%) SAP SRM
Cloud Services
1 7 (4.40%) SaaS
2 4 (2.52%) Office 365
3 1 (0.63%) Amazon AWS
Communications & Networking
1 17 (10.69%) Firewall
2 16 (10.06%) SAN
3 12 (7.55%) Internet
4 8 (5.03%) DHCP
4 8 (5.03%) DNS
5 5 (3.14%) NAS
5 5 (3.14%) SMTP
5 5 (3.14%) TCP/IP
6 2 (1.26%) Cisco ASA
6 2 (1.26%) Cisco PIX
6 2 (1.26%) iSCSI
6 2 (1.26%) LAN
6 2 (1.26%) LDAP
6 2 (1.26%) Network Security
6 2 (1.26%) WAN
7 1 (0.63%) Cisco IOS
7 1 (0.63%) HTTP
7 1 (0.63%) VoIP
7 1 (0.63%) VPN
7 1 (0.63%) Wi-Fi
Database & Business Intelligence
1 16 (10.06%) SQL Server
2 9 (5.66%) Oracle Database
3 7 (4.40%) SQL Server 2005
4 4 (2.52%) MySQL
5 3 (1.89%) SQL Server Reporting Services
6 1 (0.63%) BusinessObjects
6 1 (0.63%) Crystal Reports
6 1 (0.63%) MS Access
6 1 (0.63%) RDBMS
6 1 (0.63%) Relational Database
6 1 (0.63%) SAP BI
6 1 (0.63%) SAP BW
6 1 (0.63%) SAP Data Services
6 1 (0.63%) SQL Server 2012
Development Applications
1 4 (2.52%) JIRA
2 1 (0.63%) Visual Studio
General
1 26 (16.35%) Finance
2 12 (7.55%) German Language
3 5 (3.14%) French Language
3 5 (3.14%) Manufacturing
4 3 (1.89%) Retail
5 2 (1.26%) Legal
6 1 (0.63%) Aerospace
6 1 (0.63%) Banking
6 1 (0.63%) Dutch Language
6 1 (0.63%) Electronics
6 1 (0.63%) Law
6 1 (0.63%) Publishing
6 1 (0.63%) Telecoms
Libraries, Frameworks & Software Standards
1 22 (13.84%) HTML
2 18 (11.32%) .NET
3 9 (5.66%) CSS
4 8 (5.03%) XML
5 3 (1.89%) Windows SharePoint Services
5 3 (1.89%) XSLT
6 2 (1.26%) REST
6 2 (1.26%) Web Services
7 1 (0.63%) ASP.NET
7 1 (0.63%) BAPI
7 1 (0.63%) DHTML
7 1 (0.63%) FIX Protocol
7 1 (0.63%) SAP ALE
7 1 (0.63%) SAP Basis
7 1 (0.63%) SAP PI
7 1 (0.63%) SAP XI
7 1 (0.63%) SOAP
7 1 (0.63%) Web Dynpro
Miscellaneous
1 16 (10.06%) Analytical Skills
2 10 (6.29%) Computer Science
3 9 (5.66%) Driving Licence
4 6 (3.77%) Chemistry
4 6 (3.77%) Management Information System
4 6 (3.77%) Mathematics
4 6 (3.77%) Physics
4 6 (3.77%) Smartphone
5 4 (2.52%) Fintech
6 3 (1.89%) Client/Server
6 3 (1.89%) iPad
6 3 (1.89%) Replication
7 1 (0.63%) User Experience
7 1 (0.63%) W3C
Operating Systems
1 87 (54.72%) Windows
2 31 (19.50%) Windows Server 2008
2 31 (19.50%) Windows Server 2012
3 30 (18.87%) Windows 7
3 30 (18.87%) Windows Server
4 16 (10.06%) Unix
4 16 (10.06%) Windows XP
5 12 (7.55%) Windows Server 2003
6 11 (6.92%) Windows 10
7 10 (6.29%) Windows 8
8 4 (2.52%) Linux
9 2 (1.26%) Windows 2000 Server
10 1 (0.63%) CentOS
10 1 (0.63%) Debian
10 1 (0.63%) Mac OS
10 1 (0.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (11.32%) Service Delivery
2 13 (8.18%) ITIL
3 12 (7.55%) Time Management
4 10 (6.29%) CRM
5 9 (5.66%) Software Delivery
5 9 (5.66%) Software Testing
6 7 (4.40%) Information Security
6 7 (4.40%) Problem Management
7 6 (3.77%) Service Management
7 6 (3.77%) Software Engineering
8 5 (3.14%) Application Packaging
8 5 (3.14%) Server Monitoring
8 5 (3.14%) Software Deployment
9 4 (2.52%) Asset Management
9 4 (2.52%) Data Validation
9 4 (2.52%) Functional Testing
9 4 (2.52%) Risk Management
9 4 (2.52%) Structured Programming
9 4 (2.52%) Validation
9 4 (2.52%) Web Development
Programming Languages
1 43 (27.04%) SQL
2 18 (11.32%) JavaScript
3 13 (8.18%) VB
4 12 (7.55%) PHP
5 10 (6.29%) Perl
6 9 (5.66%) PL/SQL
6 9 (5.66%) Shell Script
7 8 (5.03%) C#
7 8 (5.03%) PowerShell
8 7 (4.40%) VB.NET
9 5 (3.14%) Java
10 4 (2.52%) VBScript
11 3 (1.89%) Python
12 1 (0.63%) ABAP
12 1 (0.63%) VB6
12 1 (0.63%) VBA
Qualifications
1 43 (27.04%) Degree
2 6 (3.77%) Security Cleared
3 3 (1.89%) AAT
3 3 (1.89%) CCNA
3 3 (1.89%) Cisco Certification
4 2 (1.26%) ITIL Certification
4 2 (1.26%) MCP
4 2 (1.26%) MCSA
4 2 (1.26%) MCSE
4 2 (1.26%) Microsoft Certification
4 2 (1.26%) SC Cleared
5 1 (0.63%) A+ Certification
5 1 (0.63%) CCDA
5 1 (0.63%) Citrix Certification
5 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (15.72%) SLA
2 3 (1.89%) QA
3 1 (0.63%) ISO/IEC 27001
System Software
1 54 (33.96%) Active Directory
2 16 (10.06%) VMware Infrastructure
3 10 (6.29%) Hyper-V
4 9 (5.66%) vSphere
4 9 (5.66%) XenApp
5 8 (5.03%) XenDesktop
6 5 (3.14%) IMail Server
6 5 (3.14%) Microsoft App-V
7 3 (1.89%) VMware ESX
8 2 (1.26%) DFS Replication
8 2 (1.26%) VMware ESXi
9 1 (0.63%) NFS
9 1 (0.63%) Oracle RAC
Systems Management
1 16 (10.06%) Backup Exec
2 5 (3.14%) FortiGate
3 3 (1.89%) Norton AntiVirus
4 1 (0.63%) OpenAM
4 1 (0.63%) Puppet
Vendors
1 42 (26.42%) Microsoft
2 30 (18.87%) VMware
3 24 (15.09%) Oracle
4 15 (9.43%) Citrix
5 12 (7.55%) Cisco
6 11 (6.92%) IBM
7 9 (5.66%) Symantec
7 9 (5.66%) Veeam
8 5 (3.14%) AppSense
9 4 (2.52%) CheckPoint
9 4 (2.52%) LANDesk
9 4 (2.52%) Salesforce.com
10 2 (1.26%) Blue Coat
10 2 (1.26%) F5
10 2 (1.26%) Forcepoint
10 2 (1.26%) HP
10 2 (1.26%) Juniper
10 2 (1.26%) SAP
11 1 (0.63%) 3PAR
11 1 (0.63%) WatchGuard
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 18 hours ago
Guildford, Surrey
McGregor Boyall
Salary: £30000 - £36000 per annum + Benefits & Bonus Package
Posted: 2 days ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 23,000 - 27,000 + on - call allowance
Posted: Yesterday
Reading, Berkshire
Searchability
Salary: £20000 - £23000 per annum
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £28,000 per annum + Overtime + Benefits + Career Progr
Posted: Yesterday
Abingdon, Oxfordshire
RM plc
Salary: £28000 - £34000 per annum + 5% bonus + benefits
Posted: 10 days ago