The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 383 398 417
Rank change year-on-year
+15 +19
Permanent jobs requiring a Technical Support Analyst 59 40 33
As % of all permanent IT jobs located in the South East 0.27% 0.18% 0.14%
As % of the Job Titles category 0.28% 0.19% 0.15%
Number of salaries quoted 51 35 24
Average salary £35,000 £28,000 £28,250
Average salary % change year-on-year
+25.00% -0.88%
90% offered a salary of more than £25,000 £20,700 £24,300
10% offered a salary of more than £39,800 £36,500 £30,000
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20911 20607 22412
As % of all permanent IT jobs located in the South East 95.40% 94.85% 95.57%
Number of salaries quoted 16811 16577 19543
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 17 December 2014.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +19 16 £35,000 +48.93% 1
Oxfordshire - 11 £25,000 -
West Sussex - 11 £35,000 -
East Sussex -2 7 £38,000 +8.57%
Hampshire -21 6 £55,000 +86.44% 1
Buckinghamshire -6 5 £35,000 +66.66%
Surrey -20 2 £38,000 +35.71%
Kent -6 1 £30,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 17 December 2014, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 66 (64.71%) Windows
2 38 (37.25%) SQL
3 35 (34.31%) Active Directory
4 32 (31.37%) Microsoft
5 27 (26.47%) SQL Server
6 26 (25.49%) TCP/IP
6 26 (25.49%) VMware
7 20 (19.61%) DNS
8 18 (17.65%) Windows Server 2003
8 18 (17.65%) Windows Server 2008
9 17 (16.67%) Firewall
9 17 (16.67%) Windows Server 2012
10 16 (15.69%) MS Excel
10 16 (15.69%) DHCP
11 15 (14.71%) MS Office
12 14 (13.73%) MS Exchange
13 13 (12.75%) Windows XP
13 13 (12.75%) VMware Infrastructure
14 12 (11.76%) Citrix
14 12 (11.76%) Microsoft Certification
14 12 (11.76%) Degree
14 12 (11.76%) German Language
15 11 (10.78%) .NET
15 11 (10.78%) Oracle
15 11 (10.78%) ITIL
15 11 (10.78%) Problem Management
16 10 (9.80%) UNIX
16 10 (9.80%) Linux
16 10 (9.80%) SLA
16 10 (9.80%) French Language

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 17 December 2014, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (13.73%) MS Exchange
2 9 (8.82%) IIS
2 9 (8.82%) Exchange Server 2010
3 8 (7.84%) Exchange Server 2007
3 8 (7.84%) Exchange Server 2003
4 5 (4.90%) SharePoint
5 3 (2.94%) Oracle Workflow
5 3 (2.94%) Lotus Domino
5 3 (2.94%) Oracle SOA Suite
6 2 (1.96%) SAS
7 1 (0.98%) WebLogic
7 1 (0.98%) SharePoint Server
7 1 (0.98%) Office Communications Server
7 1 (0.98%) Lync
7 1 (0.98%) Exchange Server 2013
Applications
1 16 (15.69%) MS Excel
2 15 (14.71%) MS Office
Business Applications
1 3 (2.94%) Oracle EBS
1 3 (2.94%) Oracle EBS R12
2 2 (1.96%) BPCS
3 1 (0.98%) Dynamics AX
Communications & Networking
1 26 (25.49%) TCP/IP
2 20 (19.61%) DNS
3 17 (16.67%) Firewall
4 16 (15.69%) DHCP
5 9 (8.82%) VoIP
6 8 (7.84%) SAN
7 7 (6.86%) Internet
7 7 (6.86%) LAN
7 7 (6.86%) VLAN
7 7 (6.86%) iSCSI
8 5 (4.90%) Wi-Fi
8 5 (4.90%) VPN
8 5 (4.90%) FTP
9 4 (3.92%) Ethernet
10 2 (1.96%) Unified Communications
10 2 (1.96%) HTTP
10 2 (1.96%) WLAN
10 2 (1.96%) WAN
10 2 (1.96%) GPRS
10 2 (1.96%) Wireless
Database & Business Intelligence
1 27 (26.47%) SQL Server
2 5 (4.90%) SQL Server 2005
3 4 (3.92%) SQL Server Reporting Services
4 3 (2.94%) Oracle Reports
5 2 (1.96%) Big Data
5 2 (1.96%) MySQL
5 2 (1.96%) MS Access
6 1 (0.98%) PostgreSQL
6 1 (0.98%) SQL Server Analysis Services
Development Applications
1 4 (3.92%) Team Foundation Server
1 4 (3.92%) Oracle Forms
2 3 (2.94%) Toad
3 1 (0.98%) Subversion
3 1 (0.98%) Maven
3 1 (0.98%) Jenkins
General
1 12 (11.76%) German Language
2 10 (9.80%) French Language
3 8 (7.84%) Finance
4 6 (5.88%) Italian Language
4 6 (5.88%) Spanish Language
5 3 (2.94%) Back Office
5 3 (2.94%) Telecoms
5 3 (2.94%) Retail
6 1 (0.98%) Banking
Libraries, Frameworks & Software Standards
1 11 (10.78%) .NET
2 9 (8.82%) HTML
3 7 (6.86%) CSS
4 5 (4.90%) jQuery
5 3 (2.94%) Oracle Fusion
6 2 (1.96%) Web Services
7 1 (0.98%) J2EE
7 1 (0.98%) XML
7 1 (0.98%) ASP.NET
7 1 (0.98%) JSP
Miscellaneous
1 9 (8.82%) Computer Science
2 6 (5.88%) Analytical Skills
3 5 (4.90%) Mathematics
3 5 (4.90%) Physics
3 5 (4.90%) Social Media
4 4 (3.92%) Life Science
5 3 (2.94%) Blackberry
6 2 (1.96%) Visualisation
7 1 (0.98%) Thin Client
7 1 (0.98%) Clustering
7 1 (0.98%) Fat Client
7 1 (0.98%) Video Conferencing
7 1 (0.98%) Enterprise Software
Operating Systems
1 66 (64.71%) Windows
2 18 (17.65%) Windows Server 2008
2 18 (17.65%) Windows Server 2003
3 17 (16.67%) Windows Server 2012
4 13 (12.75%) Windows XP
5 10 (9.80%) UNIX
5 10 (9.80%) Linux
6 6 (5.88%) Windows 7
7 3 (2.94%) Windows 2000
8 2 (1.96%) Windows Mobile
8 2 (1.96%) AIX
9 1 (0.98%) Mac OS X
9 1 (0.98%) Windows Vista
9 1 (0.98%) Windows 8
Processes & Methodologies
1 11 (10.78%) ITIL
1 11 (10.78%) Problem Management
2 8 (7.84%) Web Development
3 6 (5.88%) Project Management
4 5 (4.90%) Disaster Recovery
4 5 (4.90%) ERP
4 5 (4.90%) Root Cause Analysis
5 4 (3.92%) Incident Management
5 4 (3.92%) Service Delivery
6 3 (2.94%) CMMI
6 3 (2.94%) E-business
6 3 (2.94%) Workflow
6 3 (2.94%) SOA
6 3 (2.94%) Data Analysis
6 3 (2.94%) Test Management
7 2 (1.96%) Line Management
7 2 (1.96%) Mentoring
7 2 (1.96%) High Availability
7 2 (1.96%) Release Management
7 2 (1.96%) Strategic Planning
Programming Languages
1 38 (37.25%) SQL
2 8 (7.84%) Java
3 6 (5.88%) JavaScript
4 3 (2.94%) C++
4 3 (2.94%) PL/SQL
5 2 (1.96%) C#
5 2 (1.96%) VB.NET
6 1 (0.98%) Python
6 1 (0.98%) C
6 1 (0.98%) Perl
6 1 (0.98%) PHP
6 1 (0.98%) Ruby
6 1 (0.98%) X++
6 1 (0.98%) PowerShell
Qualifications
1 12 (11.76%) Degree
1 12 (11.76%) Microsoft Certification
2 9 (8.82%) Security Cleared
3 8 (7.84%) MCSE
4 7 (6.86%) MCP
5 5 (4.90%) SC Cleared
6 4 (3.92%) CCNA
6 4 (3.92%) Cisco Certification
7 3 (2.94%) MCSA
7 3 (2.94%) MCITP
7 3 (2.94%) DV Cleared
8 2 (1.96%) VMware Certified Professional (VCP)
9 1 (0.98%) Oracle Certification
9 1 (0.98%) CCA
9 1 (0.98%) Citrix Certification
9 1 (0.98%) CCEA
9 1 (0.98%) MCTS
9 1 (0.98%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (9.80%) SLA
2 4 (3.92%) QA
3 1 (0.98%) ISO 9001
System Software
1 35 (34.31%) Active Directory
2 13 (12.75%) VMware Infrastructure
3 8 (7.84%) XenApp
3 8 (7.84%) XenDesktop
4 5 (4.90%) vSphere
5 3 (2.94%) Hyper-V
6 1 (0.98%) VMware ESXi
Systems Management
1 7 (6.86%) Norton AntiVirus
1 7 (6.86%) Backup Exec
2 3 (2.94%) SCCM
Vendors
1 32 (31.37%) Microsoft
2 26 (25.49%) VMware
3 12 (11.76%) Citrix
4 11 (10.78%) Oracle
5 8 (7.84%) Cisco
6 7 (6.86%) Symantec
6 7 (6.86%) McAfee
6 7 (6.86%) SonicWALL
7 6 (5.88%) HP
8 3 (2.94%) Dell
8 3 (2.94%) Apple
8 3 (2.94%) SAP
9 2 (1.96%) BT
9 2 (1.96%) CommVault
9 2 (1.96%) Red Hat
10 1 (0.98%) Avaya
10 1 (0.98%) Business Objects
10 1 (0.98%) Polycom
10 1 (0.98%) Tandberg
Farnborough
Hays IT - Uk Posting account
Posted: 5 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £24000 - £31000 per annum + amazing benefits!
Posted: 9 days ago