Technical Support Analyst Jobs in the South East

Technical Support Analyst
England > South East

The median Technical Support Analyst salary in the South East is £29,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 370 399 466
Rank change year-on-year +29 +67 -120
Permanent jobs requiring a Technical Support Analyst 15 7 16
As % of all permanent jobs advertised in the South East 0.090% 0.047% 0.081%
As % of the Job Titles category 0.096% 0.052% 0.084%
Number of salaries quoted 9 6 14
10th Percentile £21,850 £22,750 £23,150
25th Percentile £25,500 £25,250 £24,188
Median annual salary (50th Percentile) £29,500 £38,000 £30,750
Median % change year-on-year -22.37% +23.58% +16.04%
75th Percentile £30,500 £55,938 £40,000
90th Percentile £35,450 £60,000 £52,250
England median annual salary £31,500 £37,500 £31,000
% change year-on-year -16.00% +20.97% +3.33%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,600 13,575 19,080
% of permanent jobs with a recognized job title 93.87% 90.54% 96.42%
Number of salaries quoted 11,294 8,525 12,666
10th Percentile £27,500 £29,750 £30,000
25th Percentile £35,750 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,567 £60,000
% change year-on-year -11.67% +0.95% +9.09%

Technical Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support Analyst in the South East

Technical Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Technical Support Analyst in the South East.

Salary trend for Technical Support Analyst in the South East

Technical Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Technical Support Analyst in the South East over the 6 months to 28 April 2024.

Salary histogram for Technical Support Analyst in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +27 11 £29,500 -30.59% 1
Oxfordshire - 5 £36,500 - 1
Berkshire +33 4 £29,500 -24.84%
Hampshire -17 2 £28,500 -14.93% 1
Buckinghamshire -18 2 - -
Kent - 2 £24,250 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 28 April 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Technical Support Analyst in the job title.

1 10 (66.67%) Degree
2 7 (46.67%) Microsoft Office
2 7 (46.67%) Windows
3 6 (40.00%) Windows 10
3 6 (40.00%) Social Skills
4 5 (33.33%) Problem-Solving
5 4 (26.67%) Driving Licence
5 4 (26.67%) Virtual Servers
5 4 (26.67%) BPSS Clearance
5 4 (26.67%) SaaS
5 4 (26.67%) Microsoft Virtual Server
5 4 (26.67%) Military
5 4 (26.67%) SC Cleared
5 4 (26.67%) Security Cleared
5 4 (26.67%) Wi-Fi
5 4 (26.67%) SharePoint
5 4 (26.67%) B2B
5 4 (26.67%) Active Directory
6 3 (20.00%) Cisco Certification
6 3 (20.00%) Cisco
6 3 (20.00%) CCNA
6 3 (20.00%) Microsoft Exchange
7 2 (13.33%) Python
7 2 (13.33%) SQL
7 2 (13.33%) Microsoft
7 2 (13.33%) Problem Management
7 2 (13.33%) Bash
7 2 (13.33%) MongoDB
7 2 (13.33%) PowerShell
7 2 (13.33%) Microsoft 365

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) SharePoint
2 3 (20.00%) Microsoft Exchange
Applications
1 7 (46.67%) Microsoft Office
Cloud Services
1 4 (26.67%) SaaS
2 2 (13.33%) Microsoft 365
3 1 (6.67%) Google Workspace
Communications & Networking
1 4 (26.67%) Wi-Fi
2 1 (6.67%) ADSL
2 1 (6.67%) Broadband
2 1 (6.67%) Firewall
2 1 (6.67%) LAN
2 1 (6.67%) VLAN
2 1 (6.67%) WAN
2 1 (6.67%) Wireless
Database & Business Intelligence
1 2 (13.33%) MongoDB
General
1 6 (40.00%) Social Skills
2 4 (26.67%) Military
3 2 (13.33%) Inclusion and Diversity
4 1 (6.67%) Telecoms
Miscellaneous
1 4 (26.67%) Driving Licence
2 2 (13.33%) Management Information System
3 1 (6.67%) Handset
3 1 (6.67%) iPhone
3 1 (6.67%) Smartphone
3 1 (6.67%) Video Conferencing
Operating Systems
1 7 (46.67%) Windows
2 6 (40.00%) Windows 10
3 1 (6.67%) Android
3 1 (6.67%) Apple iOS
3 1 (6.67%) Windows Server
Processes & Methodologies
1 5 (33.33%) Problem-Solving
2 4 (26.67%) B2B
3 2 (13.33%) DevOps
3 2 (13.33%) Impact Assessments
3 2 (13.33%) Problem Management
4 1 (6.67%) Customer Service
4 1 (6.67%) ITIL
4 1 (6.67%) Mobile Device Management
4 1 (6.67%) Service Delivery
4 1 (6.67%) Service Management
Programming Languages
1 2 (13.33%) Bash
1 2 (13.33%) PowerShell
1 2 (13.33%) Python
1 2 (13.33%) SQL
Qualifications
1 10 (66.67%) Degree
2 4 (26.67%) BPSS Clearance
2 4 (26.67%) SC Cleared
2 4 (26.67%) Security Cleared
3 3 (20.00%) CCNA
3 3 (20.00%) Cisco Certification
4 1 (6.67%) MCITP
4 1 (6.67%) Microsoft Certification
4 1 (6.67%) Network+ Certification
System Software
1 4 (26.67%) Active Directory
1 4 (26.67%) Microsoft Virtual Server
1 4 (26.67%) Virtual Servers
2 1 (6.67%) VMware Infrastructure
Systems Management
1 1 (6.67%) Microsoft Intune
Vendors
1 3 (20.00%) Cisco
2 2 (13.33%) Microsoft
3 1 (6.67%) CheckPoint
3 1 (6.67%) Google
3 1 (6.67%) Palo Alto
3 1 (6.67%) VMware
3 1 (6.67%) Wyse