The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 385 402 402
Rank change year-on-year
+17 0
Permanent jobs requiring a Technical Support Analyst 63 37 41
As % of all permanent IT jobs located in the South East 0.28% 0.17% 0.18%
As % of the Job Titles category 0.30% 0.18% 0.19%
Number of salaries quoted 59 36 33
Average salary £27,500 £32,250 £32,500
Average salary % change year-on-year
-14.72% -0.76%
90% offered a salary of more than £20,230 £25,000 £22,200
10% offered a salary of more than £35,000 £42,250 £38,300
UK excluding London average salary £30,000 £30,000 £27,500
% change year-on-year
- +9.09%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21332 20818 22073
As % of all permanent IT jobs located in the South East 94.81% 94.99% 95.60%
Number of salaries quoted 17016 17146 18867
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 1 August 2014.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +6 18 £22,500 -30.76% 2
Berkshire 0 9 £33,000 -5.71%
Buckinghamshire -4 9 £32,000 +45.45% 1
Hampshire -9 9 £25,000 -19.35% 2
West Sussex -7 7 £30,000 -14.28% 1
Kent - 6 £27,000 -
Oxfordshire - 4 £24,000 -
East Sussex - 4 £35,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 1 August 2014, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 54 (54.00%) Windows
2 44 (44.00%) SQL
3 38 (38.00%) Microsoft
4 25 (25.00%) Active Directory
4 25 (25.00%) MS Excel
5 21 (21.00%) Degree
5 21 (21.00%) Computer Science
6 19 (19.00%) SQL Server
7 18 (18.00%) MS Exchange
8 16 (16.00%) HTML
9 15 (15.00%) TCP/IP
9 15 (15.00%) Web Development
9 15 (15.00%) Internet
9 15 (15.00%) Firewall
9 15 (15.00%) VMware
10 13 (13.00%) Microsoft Certification
10 13 (13.00%) MS Office
11 12 (12.00%) SQL Server Reporting Services
11 12 (12.00%) Mathematics
12 11 (11.00%) Windows Server 2003
12 11 (11.00%) CSS
12 11 (11.00%) JavaScript
12 11 (11.00%) MCSE
12 11 (11.00%) Cisco
13 10 (10.00%) DNS
14 9 (9.00%) French Language
14 9 (9.00%) jQuery
15 8 (8.00%) Crystal Reports
15 8 (8.00%) VoIP
15 8 (8.00%) MCITP

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 1 August 2014, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (18.00%) MS Exchange
2 3 (3.00%) Exchange Server 2003
2 3 (3.00%) Exchange Server 2010
3 2 (2.00%) Exchange Server 2013
3 2 (2.00%) Blackberry Enterprise Server
3 2 (2.00%) SAS
3 2 (2.00%) Tomcat
3 2 (2.00%) SharePoint
3 2 (2.00%) IIS
4 1 (1.00%) Exchange Server 2000
Applications
1 25 (25.00%) MS Excel
2 13 (13.00%) MS Office
3 6 (6.00%) MS PowerPoint
Cloud Services
1 4 (4.00%) SaaS
Communications & Networking
1 15 (15.00%) TCP/IP
1 15 (15.00%) Internet
1 15 (15.00%) Firewall
2 10 (10.00%) DNS
3 8 (8.00%) VoIP
4 7 (7.00%) DHCP
5 5 (5.00%) SAN
5 5 (5.00%) Ethernet
6 4 (4.00%) WAN
6 4 (4.00%) SMTP
7 3 (3.00%) LAN
8 2 (2.00%) Unified Communications
8 2 (2.00%) NAS
8 2 (2.00%) NetScaler
8 2 (2.00%) VPN
8 2 (2.00%) IPsec
8 2 (2.00%) Wireless
Database & Business Intelligence
1 19 (19.00%) SQL Server
2 12 (12.00%) SQL Server Reporting Services
3 8 (8.00%) Crystal Reports
4 5 (5.00%) Relational Database
5 1 (1.00%) Oracle Reports
Development Applications
1 2 (2.00%) Team Foundation Server
2 1 (1.00%) Oracle Forms
2 1 (1.00%) Oracle APEX
General
1 9 (9.00%) French Language
2 7 (7.00%) Finance
3 6 (6.00%) German Language
3 6 (6.00%) Electronics
4 4 (4.00%) Front Office
5 1 (1.00%) Local Government
5 1 (1.00%) Telecoms
5 1 (1.00%) Law
5 1 (1.00%) Dutch Language
Libraries, Frameworks & Software Standards
1 16 (16.00%) HTML
2 11 (11.00%) CSS
3 9 (9.00%) jQuery
4 2 (2.00%) .NET
4 2 (2.00%) XML
5 1 (1.00%) XSLT
5 1 (1.00%) SOAP
5 1 (1.00%) Web Services
Miscellaneous
1 21 (21.00%) Computer Science
2 12 (12.00%) Mathematics
3 7 (7.00%) Physics
4 2 (2.00%) iPad
4 2 (2.00%) Blackberry
4 2 (2.00%) LIMS
4 2 (2.00%) Speech Recognition
5 1 (1.00%) Thin Client
5 1 (1.00%) Mobile App
5 1 (1.00%) Fat Client
5 1 (1.00%) Life Science
Operating Systems
1 54 (54.00%) Windows
2 11 (11.00%) Windows Server 2003
3 7 (7.00%) Windows Server 2008
4 6 (6.00%) Windows Server 2012
4 6 (6.00%) Windows XP
5 5 (5.00%) Windows 8
6 4 (4.00%) Windows 7
7 3 (3.00%) UNIX
7 3 (3.00%) Linux
8 2 (2.00%) Mac OS X
8 2 (2.00%) Windows 2000
9 1 (1.00%) AIX
9 1 (1.00%) Windows 2000 Server
Processes & Methodologies
1 15 (15.00%) Web Development
2 8 (8.00%) Incident Management
3 7 (7.00%) ITIL
3 7 (7.00%) CRM
4 5 (5.00%) Software Engineering
4 5 (5.00%) Service Management
4 5 (5.00%) Service Delivery
5 3 (3.00%) Disaster Recovery
6 2 (2.00%) Problem Management
6 2 (2.00%) Information Management
6 2 (2.00%) Software Testing
7 1 (1.00%) WFM
7 1 (1.00%) Strategic Planning
7 1 (1.00%) Workflow
7 1 (1.00%) ITIL V3
7 1 (1.00%) Root Cause Analysis
7 1 (1.00%) Time Management
Programming Languages
1 44 (44.00%) SQL
2 11 (11.00%) JavaScript
3 6 (6.00%) PHP
3 6 (6.00%) C
3 6 (6.00%) C++
4 1 (1.00%) PowerHouse
4 1 (1.00%) PL/SQL
Qualifications
1 21 (21.00%) Degree
2 13 (13.00%) Microsoft Certification
3 11 (11.00%) MCSE
4 8 (8.00%) MCITP
5 6 (6.00%) MCP
6 5 (5.00%) Cisco Certification
6 5 (5.00%) CCNA
6 5 (5.00%) Security Cleared
7 4 (4.00%) MCSA
8 2 (2.00%) SC Cleared
8 2 (2.00%) VMware Certified Professional (VCP)
8 2 (2.00%) MCTS
9 1 (1.00%) MCDST
9 1 (1.00%) Network+ Certification
9 1 (1.00%) DV Cleared
Quality Assurance & Compliance
1 5 (5.00%) SLA
2 3 (3.00%) QA
System Software
1 25 (25.00%) Active Directory
2 7 (7.00%) vSphere
3 5 (5.00%) Hyper-V
3 5 (5.00%) VMware Infrastructure
4 4 (4.00%) IMail Server
5 2 (2.00%) VMware ESXi
5 2 (2.00%) XenApp
5 2 (2.00%) XenDesktop
5 2 (2.00%) Terminal Services
Vendors
1 38 (38.00%) Microsoft
2 15 (15.00%) VMware
3 11 (11.00%) Cisco
4 6 (6.00%) SAP
4 6 (6.00%) Citrix
5 4 (4.00%) Oracle
6 3 (3.00%) Avaya
6 3 (3.00%) Apple
7 2 (2.00%) Aruba
7 2 (2.00%) Juniper
7 2 (2.00%) HP
7 2 (2.00%) BT
7 2 (2.00%) Perforce
8 1 (1.00%) Genesys
8 1 (1.00%) Siemens
8 1 (1.00%) Red Hat
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + generous bonus + benefits
Posted: 2 days ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 2 days ago
Farnborough
Reed Technology - UK Posting Account
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 4 days ago
Leatherhead, Surrey
Understanding Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago