The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 378 366 412
Rank change year-on-year
-12 +46
Permanent jobs requiring a Technical Support Analyst 58 39 30
As % of all permanent IT jobs located in the South East 0.28% 0.19% 0.13%
As % of the Job Titles category 0.29% 0.20% 0.14%
Number of salaries quoted 54 32 24
Average salary £35,000 £29,000 £26,750
Average salary % change year-on-year
+20.68% +8.41%
90% offered a salary of more than £25,000 £19,150 £22,900
10% offered a salary of more than £55,000 £36,500 £31,750
UK excluding London average salary £31,000 £28,000 £29,000
% change year-on-year
+10.71% -3.44%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19836 19086 21216
As % of all permanent IT jobs located in the South East 95.60% 94.67% 95.25%
Number of salaries quoted 16177 15276 18448
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 26 January 2015.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -13 15 £55,000 +77.41% 1
West Sussex - 11 £35,000 -
Oxfordshire - 10 £25,000 - 1
Berkshire +4 9 £36,750 +50.00% 1
Surrey -9 6 £34,000 +19.29%
Buckinghamshire -1 4 £35,000 +75.00%
East Sussex - 3 £38,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 26 January 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 53 (51.46%) Windows
2 37 (35.92%) SQL
3 34 (33.01%) Microsoft
4 33 (32.04%) Active Directory
5 23 (22.33%) MS Office
6 22 (21.36%) Oracle
6 22 (21.36%) TCP/IP
7 21 (20.39%) VMware
8 20 (19.42%) SQL Server
9 19 (18.45%) MS Excel
10 18 (17.48%) DNS
10 18 (17.48%) Windows Server 2003
10 18 (17.48%) German Language
11 17 (16.50%) Windows Server 2008
11 17 (16.50%) Windows XP
12 16 (15.53%) DHCP
13 15 (14.56%) Java
13 15 (14.56%) Windows Server 2012
14 14 (13.59%) UNIX
14 14 (13.59%) MS Exchange
14 14 (13.59%) Firewall
15 12 (11.65%) Project Management
15 12 (11.65%) Microsoft Certification
15 12 (11.65%) ITIL
15 12 (11.65%) Exchange Server 2010
15 12 (11.65%) French Language
16 11 (10.68%) VMware Infrastructure
16 11 (10.68%) .NET
17 10 (9.71%) Citrix
17 10 (9.71%) Linux

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 26 January 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (13.59%) MS Exchange
2 12 (11.65%) Exchange Server 2010
3 9 (8.74%) Oracle SOA Suite
3 9 (8.74%) Oracle Workflow
3 9 (8.74%) Lotus Domino
4 8 (7.77%) IIS
4 8 (7.77%) Exchange Server 2003
4 8 (7.77%) Exchange Server 2007
5 7 (6.80%) SharePoint
6 1 (0.97%) WebLogic
6 1 (0.97%) SharePoint Server
6 1 (0.97%) SAS
6 1 (0.97%) Office Communications Server
6 1 (0.97%) Lync
6 1 (0.97%) Exchange Server 2013
Applications
1 23 (22.33%) MS Office
2 19 (18.45%) MS Excel
Business Applications
1 9 (8.74%) Oracle EBS
1 9 (8.74%) Oracle EBS R12
2 2 (1.94%) BPCS
3 1 (0.97%) Dynamics AX
Communications & Networking
1 22 (21.36%) TCP/IP
2 18 (17.48%) DNS
3 16 (15.53%) DHCP
4 14 (13.59%) Firewall
5 8 (7.77%) SAN
6 7 (6.80%) VLAN
6 7 (6.80%) VoIP
6 7 (6.80%) iSCSI
7 6 (5.83%) LAN
8 5 (4.85%) FTP
8 5 (4.85%) Wi-Fi
8 5 (4.85%) VPN
9 4 (3.88%) Internet
10 2 (1.94%) Wireless
10 2 (1.94%) HTTP
10 2 (1.94%) Ethernet
10 2 (1.94%) GPRS
10 2 (1.94%) WLAN
11 1 (0.97%) WAN
11 1 (0.97%) Network Security
Database & Business Intelligence
1 20 (19.42%) SQL Server
2 9 (8.74%) Oracle Reports
3 5 (4.85%) MS Access
3 5 (4.85%) SQL Server 2005
3 5 (4.85%) MySQL
4 3 (2.91%) PostgreSQL
5 2 (1.94%) SQL Server Reporting Services
5 2 (1.94%) Big Data
6 1 (0.97%) SQL Server Analysis Services
Development Applications
1 10 (9.71%) Oracle Forms
2 9 (8.74%) Toad
3 2 (1.94%) Team Foundation Server
4 1 (0.97%) Jenkins
4 1 (0.97%) Subversion
4 1 (0.97%) Maven
General
1 18 (17.48%) German Language
2 12 (11.65%) French Language
3 9 (8.74%) Finance
4 7 (6.80%) Italian Language
5 6 (5.83%) Spanish Language
5 6 (5.83%) Back Office
6 3 (2.91%) Telecoms
6 3 (2.91%) Retail
7 2 (1.94%) Financial Institution
8 1 (0.97%) Electronics
8 1 (0.97%) Banking
Libraries, Frameworks & Software Standards
1 11 (10.68%) .NET
2 9 (8.74%) Oracle Fusion
3 7 (6.80%) HTML
4 5 (4.85%) CSS
5 2 (1.94%) Web Services
6 1 (0.97%) XML
6 1 (0.97%) JSP
6 1 (0.97%) J2EE
6 1 (0.97%) ASP.NET
Miscellaneous
1 7 (6.80%) Analytical Skills
2 5 (4.85%) Social Media
3 4 (3.88%) Computer Science
4 3 (2.91%) Life Science
4 3 (2.91%) Blackberry
5 2 (1.94%) Enterprise Software
5 2 (1.94%) Visualisation
6 1 (0.97%) Client/Server
6 1 (0.97%) Clustering
6 1 (0.97%) Video Conferencing
Operating Systems
1 53 (51.46%) Windows
2 18 (17.48%) Windows Server 2003
3 17 (16.50%) Windows XP
3 17 (16.50%) Windows Server 2008
4 15 (14.56%) Windows Server 2012
5 14 (13.59%) UNIX
6 10 (9.71%) Linux
7 9 (8.74%) Windows 7
8 3 (2.91%) Windows 2000
9 2 (1.94%) AIX
9 2 (1.94%) Mac OS X
9 2 (1.94%) Windows Mobile
9 2 (1.94%) Windows Vista
9 2 (1.94%) Windows 8
Processes & Methodologies
1 12 (11.65%) ITIL
1 12 (11.65%) Project Management
2 10 (9.71%) Problem Management
3 9 (8.74%) Test Management
3 9 (8.74%) SOA
3 9 (8.74%) CMMI
3 9 (8.74%) E-business
3 9 (8.74%) Workflow
4 7 (6.80%) Service Delivery
5 6 (5.83%) Incident Management
6 5 (4.85%) ERP
6 5 (4.85%) Release Management
6 5 (4.85%) Root Cause Analysis
6 5 (4.85%) Mentoring
7 4 (3.88%) Service Management
8 3 (2.91%) Data Analysis
8 3 (2.91%) Disaster Recovery
9 2 (1.94%) Stakeholder Management
9 2 (1.94%) OOP
9 2 (1.94%) OO
Programming Languages
1 37 (35.92%) SQL
2 15 (14.56%) Java
3 9 (8.74%) PL/SQL
4 3 (2.91%) C++
5 2 (1.94%) C#
5 2 (1.94%) VB.NET
6 1 (0.97%) Python
6 1 (0.97%) Ruby
6 1 (0.97%) X++
6 1 (0.97%) PowerShell
6 1 (0.97%) C
6 1 (0.97%) JavaScript
6 1 (0.97%) Perl
6 1 (0.97%) PHP
Qualifications
1 12 (11.65%) Microsoft Certification
2 9 (8.74%) MCP
3 7 (6.80%) Security Cleared
4 6 (5.83%) Degree
4 6 (5.83%) MCSE
5 5 (4.85%) SC Cleared
6 3 (2.91%) DV Cleared
6 3 (2.91%) Cisco Certification
6 3 (2.91%) CCNA
7 2 (1.94%) MCSA
7 2 (1.94%) MCITP
8 1 (0.97%) Oracle Certification
8 1 (0.97%) VMware Certified Professional (VCP)
8 1 (0.97%) ITIL Foundation Certificate
8 1 (0.97%) HNC
8 1 (0.97%) CCA
8 1 (0.97%) Citrix Certification
8 1 (0.97%) CCEA
Quality Assurance & Compliance
1 10 (9.71%) SLA
2 2 (1.94%) QA
3 1 (0.97%) ISO 9001
System Software
1 33 (32.04%) Active Directory
2 11 (10.68%) VMware Infrastructure
3 7 (6.80%) XenApp
3 7 (6.80%) XenDesktop
4 2 (1.94%) vSphere
5 1 (0.97%) Hyper-V
Systems Management
1 7 (6.80%) Norton AntiVirus
1 7 (6.80%) Backup Exec
2 3 (2.91%) SCCM
Vendors
1 34 (33.01%) Microsoft
2 22 (21.36%) Oracle
3 21 (20.39%) VMware
4 10 (9.71%) Citrix
5 7 (6.80%) Cisco
5 7 (6.80%) SonicWALL
5 7 (6.80%) Symantec
5 7 (6.80%) McAfee
6 5 (4.85%) HP
7 4 (3.88%) Apple
8 3 (2.91%) Dell
8 3 (2.91%) SAP
9 2 (1.94%) CommVault
9 2 (1.94%) Red Hat
10 1 (0.97%) BT
10 1 (0.97%) Polycom
10 1 (0.97%) Tandberg
10 1 (0.97%) Business Objects
10 1 (0.97%) Avaya
Farnborough
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 5 hours ago
Reading, Berkshire
Jive Software
Posted: Yesterday
Didcot, Oxfordshire
Research Councils UK
Posted: 2 days ago