The statistics below represent IT jobs advertised across the South East region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / South East
Rank 367 380 390
Rank change year-on-year
+13 +10
Permanent jobs requiring a Technical Support Analyst 22 74 62
As % of all permanent IT jobs located in the South East 0.15% 0.38% 0.30%
As % of the Job Titles category 0.15% 0.39% 0.31%
Number of salaries quoted 20 63 56
Median salary £24,500 £33,000 £35,000
Median salary % change year-on-year
-25.75% -5.71%
90% offered a salary of more than £22,000 £24,000 £25,000
10% offered a salary of more than £27,900 £45,000 £55,000
UK excluding London median salary £25,000 £26,500 £30,000
% change year-on-year
-5.66% -11.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14226 18845 20028
As % of all permanent IT jobs located in the South East 96.79% 96.76% 97.20%
Number of salaries quoted 11795 16024 16234
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 21 January 2017.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex +18 5 £23,000 -8.00% 1
Berkshire +16 5 £22,250 -21.92%
Surrey +37 4 £27,500 +12.24%
Buckinghamshire +26 3 £31,500 - 1
Kent +13 2 £27,500 +30.95%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 21 January 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Analyst in the job title.

1 32 (40.51%) Microsoft
1 32 (40.51%) Degree
2 30 (37.97%) MS Excel
3 19 (24.05%) Windows
3 19 (24.05%) SaaS
4 18 (22.78%) IMail Server
4 18 (22.78%) SMTP
5 16 (20.25%) CRM
6 14 (17.72%) CCNA
6 14 (17.72%) Cisco Certification
6 14 (17.72%) Internet
6 14 (17.72%) Firewall
7 13 (16.46%) Analytical Skills
8 12 (15.19%) Finance
8 12 (15.19%) Cisco
9 11 (13.92%) Juniper
10 10 (12.66%) LAN
10 10 (12.66%) WAN
10 10 (12.66%) MS Office
11 9 (11.39%) SLA
12 8 (10.13%) Java
12 8 (10.13%) Linux
13 7 (8.86%) Computer Science
13 7 (8.86%) ITIL
13 7 (8.86%) Windows XP
13 7 (8.86%) MS Exchange
13 7 (8.86%) DNS
13 7 (8.86%) Active Directory
14 6 (7.59%) Microsoft Certification
14 6 (7.59%) Mac OS X

Technical Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.86%) MS Exchange
2 4 (5.06%) WebSphere
3 3 (3.80%) Exchange Server 2003
4 2 (2.53%) Exchange Server 2013
4 2 (2.53%) SharePoint
4 2 (2.53%) Skype for Business
5 1 (1.27%) ArcGIS
5 1 (1.27%) Exchange Server 2007
5 1 (1.27%) Exchange Server 2010
Applications
1 30 (37.97%) MS Excel
2 10 (12.66%) MS Office
Business Applications
1 5 (6.33%) SAP Oil and Gas
2 4 (5.06%) Remedy ITSM
Cloud Services
1 19 (24.05%) SaaS
2 4 (5.06%) Office 365
3 1 (1.27%) Amazon AWS
3 1 (1.27%) Cloud Computing
Communications & Networking
1 18 (22.78%) SMTP
2 14 (17.72%) Firewall
2 14 (17.72%) Internet
3 10 (12.66%) LAN
3 10 (12.66%) WAN
4 7 (8.86%) DNS
5 5 (6.33%) Cisco ASA
5 5 (6.33%) Cisco PIX
5 5 (6.33%) HTTP
5 5 (6.33%) HTTPS
5 5 (6.33%) IPsec
5 5 (6.33%) LDAP
5 5 (6.33%) Network Security
5 5 (6.33%) SNMP
5 5 (6.33%) SSH
5 5 (6.33%) tcpdump
5 5 (6.33%) VLAN
5 5 (6.33%) VPN
5 5 (6.33%) Wireshark
6 2 (2.53%) Cisco Nexus
Database & Business Intelligence
1 1 (1.27%) GIS
1 1 (1.27%) MySQL
1 1 (1.27%) SQL Server
Development Applications
1 2 (2.53%) NeoLoad
1 2 (2.53%) Selenium
General
1 12 (15.19%) Finance
2 6 (7.59%) Marketing
3 5 (6.33%) Electronics
3 5 (6.33%) Manufacturing
3 5 (6.33%) Telecoms
4 4 (5.06%) Dutch Language
4 4 (5.06%) Retail
5 2 (2.53%) French Language
5 2 (2.53%) German Language
5 2 (2.53%) Polish Language
Libraries, Frameworks & Software Standards
1 1 (1.27%) COM
1 1 (1.27%) Web Services
Miscellaneous
1 13 (16.46%) Analytical Skills
2 7 (8.86%) Computer Science
3 5 (6.33%) PKI
3 5 (6.33%) Replication
4 3 (3.80%) Blackberry
5 2 (2.53%) EPoS
5 2 (2.53%) iPhone
Operating Systems
1 19 (24.05%) Windows
2 8 (10.13%) Linux
3 7 (8.86%) Windows XP
4 6 (7.59%) Mac OS X
4 6 (7.59%) Windows Server
5 5 (6.33%) Windows 8
5 5 (6.33%) Windows Server 2003
6 4 (5.06%) Windows Server 2008
6 4 (5.06%) Windows Server 2012
7 3 (3.80%) Windows 7
8 2 (2.53%) Windows 10
8 2 (2.53%) Windows Vista
9 1 (1.27%) Unix
Processes & Methodologies
1 16 (20.25%) CRM
2 7 (8.86%) ITIL
3 5 (6.33%) Business Intelligence
3 5 (6.33%) Digital Marketing
3 5 (6.33%) Network Architecture
3 5 (6.33%) Programme Management
3 5 (6.33%) Security Management
4 4 (5.06%) Data Validation
4 4 (5.06%) Functional Testing
4 4 (5.06%) ITSM
4 4 (5.06%) Service Management
4 4 (5.06%) Validation
5 3 (3.80%) Web Design
6 2 (2.53%) Black-Box Testing
6 2 (2.53%) Integration Testing
6 2 (2.53%) Regression Testing
6 2 (2.53%) Software Testing
6 2 (2.53%) Stress Testing
6 2 (2.53%) Structured Programming
7 1 (1.27%) Release Management
Programming Languages
1 8 (10.13%) Java
2 5 (6.33%) SQL
3 3 (3.80%) JavaScript
4 1 (1.27%) Python
Qualifications
1 32 (40.51%) Degree
2 14 (17.72%) CCNA
2 14 (17.72%) Cisco Certification
3 6 (7.59%) Microsoft Certification
4 5 (6.33%) MCSE
4 5 (6.33%) Security Cleared
5 4 (5.06%) MCP
6 3 (3.80%) MCITP
6 3 (3.80%) MCSA
Quality Assurance & Compliance
1 9 (11.39%) SLA
2 4 (5.06%) QA
System Software
1 18 (22.78%) IMail Server
2 7 (8.86%) Active Directory
3 6 (7.59%) VMware Infrastructure
4 5 (6.33%) VMware ESXi
5 4 (5.06%) Hyper-V
6 2 (2.53%) Virtual Machines
Systems Management
1 5 (6.33%) Nagios
2 1 (1.27%) Backup Exec
2 1 (1.27%) NetBackup
Vendors
1 32 (40.51%) Microsoft
2 12 (15.19%) Cisco
3 11 (13.92%) Juniper
4 6 (7.59%) VMware
5 5 (6.33%) Apple
5 5 (6.33%) Avaya
5 5 (6.33%) Blue Coat
5 5 (6.33%) CheckPoint
5 5 (6.33%) F5
5 5 (6.33%) Forcepoint
5 5 (6.33%) NETGEAR
5 5 (6.33%) Oracle
5 5 (6.33%) SAP
6 4 (5.06%) IBM
6 4 (5.06%) NetSuite
6 4 (5.06%) Remedy
7 2 (2.53%) Dell
7 2 (2.53%) HP
7 2 (2.53%) Mitel
7 2 (2.53%) Sophos
Brighton, East Sussex
Bluetownonline
Posted: Yesterday
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 8 days ago