The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 368 409 433
Rank change year-on-year
+41 +24
Permanent jobs requiring a Technical Support Analyst 83 66 42
As % of all permanent IT jobs located in the South East 0.43% 0.31% 0.18%
As % of the Job Titles category 0.44% 0.32% 0.18%
Number of salaries quoted 81 57 40
Average salary £27,500 £25,500 £28,750
Average salary % change year-on-year
+7.84% -11.30%
90% offered a salary of more than £22,000 £20,850 £21,100
10% offered a salary of more than £40,000 £42,000 £38,000
UK excluding London average salary £27,500 £26,000 £26,000
% change year-on-year
+5.76% -
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18697 20699 22804
As % of all permanent IT jobs located in the South East 96.77% 96.93% 96.39%
Number of salaries quoted 15911 16566 18209
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 30 April 2016.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +19 29 £27,500 +8.91% 1
Berkshire +19 13 £26,000 -35.00%
Kent - 12 £26,000 -
Hampshire +1 9 £38,750 +51.96% 1
Oxfordshire -12 7 £52,500 +50.96% 1
East Sussex +19 5 £25,000 +6.38%
Buckinghamshire +17 5 £35,000 +61.84% 1
West Sussex -6 3 £32,500 - 1
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 30 April 2016, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 80 (50.00%) Windows
2 51 (31.88%) Active Directory
3 49 (30.63%) Degree
4 46 (28.75%) SQL
5 42 (26.25%) Microsoft
6 31 (19.38%) MS Excel
7 29 (18.13%) Windows Server
8 28 (17.50%) MS Exchange
8 28 (17.50%) Oracle
9 27 (16.88%) HTML
9 27 (16.88%) Windows 7
10 26 (16.25%) Windows Server 2008
10 26 (16.25%) Windows Server 2012
10 26 (16.25%) SLA
10 26 (16.25%) Finance
11 25 (15.63%) VMware
12 24 (15.00%) .NET
12 24 (15.00%) Exchange Server 2010
13 23 (14.38%) SQL Server
14 22 (13.75%) Service Delivery
14 22 (13.75%) Analytical Skills
15 21 (13.13%) Firewall
16 20 (12.50%) MS Office
17 18 (11.25%) ITIL
17 18 (11.25%) VB
18 17 (10.63%) JavaScript
18 17 (10.63%) Unix
18 17 (10.63%) Apache
19 16 (10.00%) Windows XP
20 15 (9.38%) Citrix

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 30 April 2016, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (17.50%) MS Exchange
2 24 (15.00%) Exchange Server 2010
3 17 (10.63%) Apache
4 11 (6.88%) IIS
4 11 (6.88%) WebSphere
5 10 (6.25%) Exchange Server 2013
6 9 (5.63%) Exchange Server 2007
6 9 (5.63%) SharePoint
7 7 (4.38%) Tomcat
8 6 (3.75%) Skype for Business
8 6 (3.75%) WebLogic
9 3 (1.88%) SharePoint 2013
10 2 (1.25%) Exchange Server 2000
10 2 (1.25%) JBoss
11 1 (0.63%) BizTalk Server
11 1 (0.63%) NetWeaver
11 1 (0.63%) Oracle HTTP Server
11 1 (0.63%) SAP EP
11 1 (0.63%) SAP Portal
Applications
1 31 (19.38%) MS Excel
2 20 (12.50%) MS Office
3 1 (0.63%) MS PowerPoint
Business Applications
1 4 (2.50%) Salesforce.com CRM
2 1 (0.63%) SAP SRM
Cloud Services
1 9 (5.63%) SaaS
2 1 (0.63%) Amazon AWS
2 1 (0.63%) Office 365
Communications & Networking
1 21 (13.13%) Firewall
2 14 (8.75%) Internet
3 11 (6.88%) SAN
4 9 (5.63%) DNS
5 8 (5.00%) DHCP
5 8 (5.00%) TCP/IP
6 7 (4.38%) SMTP
7 4 (2.50%) NAS
8 2 (1.25%) Cisco ASA
8 2 (1.25%) Cisco PIX
8 2 (1.25%) iSCSI
8 2 (1.25%) LAN
8 2 (1.25%) Network Security
8 2 (1.25%) VPN
8 2 (1.25%) WAN
9 1 (0.63%) HTTP
9 1 (0.63%) Intranet
9 1 (0.63%) LDAP
9 1 (0.63%) VoIP
9 1 (0.63%) Wireless
Database & Business Intelligence
1 23 (14.38%) SQL Server
2 10 (6.25%) Oracle Database
3 7 (4.38%) SQL Server 2005
4 6 (3.75%) SQL Server Reporting Services
5 4 (2.50%) MySQL
5 4 (2.50%) SQL Server 2012
6 1 (0.63%) BusinessObjects
6 1 (0.63%) Crystal Reports
6 1 (0.63%) Data Warehouse
6 1 (0.63%) MS Access
6 1 (0.63%) Oracle Database 11g
6 1 (0.63%) Oracle9i Database
6 1 (0.63%) RDBMS
6 1 (0.63%) Relational Database
6 1 (0.63%) SAP BI
6 1 (0.63%) SAP BW
6 1 (0.63%) SAP Data Services
Development Applications
1 4 (2.50%) JIRA
1 4 (2.50%) Visual Studio
General
1 26 (16.25%) Finance
2 12 (7.50%) German Language
3 5 (3.13%) Manufacturing
4 3 (1.88%) Retail
5 2 (1.25%) Legal
5 2 (1.25%) Publishing
6 1 (0.63%) Advertising
6 1 (0.63%) Aerospace
6 1 (0.63%) Automotive
6 1 (0.63%) Banking
6 1 (0.63%) Electronics
6 1 (0.63%) French Language
6 1 (0.63%) Marketing
6 1 (0.63%) Telecoms
Libraries, Frameworks & Software Standards
1 27 (16.88%) HTML
2 24 (15.00%) .NET
3 14 (8.75%) CSS
4 11 (6.88%) XML
5 6 (3.75%) Web Services
6 5 (3.13%) ASP.NET
7 4 (2.50%) DHTML
7 4 (2.50%) SOAP
8 3 (1.88%) Windows SharePoint Services
8 3 (1.88%) XSLT
9 2 (1.25%) REST
10 1 (0.63%) BAPI
10 1 (0.63%) Middleware
10 1 (0.63%) SAP ALE
10 1 (0.63%) SAP Basis
10 1 (0.63%) SAP PI
10 1 (0.63%) SAP XI
10 1 (0.63%) Web Dynpro
Miscellaneous
1 22 (13.75%) Analytical Skills
2 14 (8.75%) Computer Science
3 8 (5.00%) Chemistry
3 8 (5.00%) Mathematics
3 8 (5.00%) Physics
4 6 (3.75%) Management Information System
5 5 (3.13%) Driving Licence
6 4 (2.50%) Client/Server
6 4 (2.50%) Fintech
6 4 (2.50%) W3C
7 3 (1.88%) Replication
8 1 (0.63%) User Experience
Operating Systems
1 80 (50.00%) Windows
2 29 (18.13%) Windows Server
3 27 (16.88%) Windows 7
4 26 (16.25%) Windows Server 2008
4 26 (16.25%) Windows Server 2012
5 17 (10.63%) Unix
6 16 (10.00%) Windows XP
7 12 (7.50%) Windows Server 2003
8 10 (6.25%) Windows 8
9 8 (5.00%) Windows 10
10 4 (2.50%) Linux
11 2 (1.25%) Red Hat Enterprise Linux
11 2 (1.25%) Windows 2000 Server
12 1 (0.63%) Mac OS
12 1 (0.63%) Solaris
12 1 (0.63%) SUSE
12 1 (0.63%) Windows 2000
Processes & Methodologies
1 22 (13.75%) Service Delivery
2 18 (11.25%) ITIL
3 13 (8.13%) Time Management
4 12 (7.50%) CRM
5 9 (5.63%) Software Delivery
5 9 (5.63%) Software Engineering
5 9 (5.63%) Software Testing
6 7 (4.38%) Problem Management
6 7 (4.38%) Service Management
7 6 (3.75%) Information Security
8 5 (3.13%) Application Packaging
8 5 (3.13%) Server Monitoring
8 5 (3.13%) Software Deployment
8 5 (3.13%) Web Development
9 4 (2.50%) Asset Management
9 4 (2.50%) Data Validation
9 4 (2.50%) Functional Testing
9 4 (2.50%) Risk Management
9 4 (2.50%) Structured Programming
9 4 (2.50%) Validation
Programming Languages
1 46 (28.75%) SQL
2 18 (11.25%) VB
3 17 (10.63%) JavaScript
4 13 (8.13%) VB.NET
5 12 (7.50%) C#
5 12 (7.50%) PHP
6 11 (6.88%) Perl
7 9 (5.63%) PL/SQL
7 9 (5.63%) PowerShell
7 9 (5.63%) Shell Script
8 6 (3.75%) Java
9 4 (2.50%) VB6
9 4 (2.50%) VBScript
10 3 (1.88%) Python
11 1 (0.63%) ABAP
11 1 (0.63%) C++
11 1 (0.63%) VBA
Qualifications
1 49 (30.63%) Degree
2 9 (5.63%) Security Cleared
3 4 (2.50%) SC Cleared
4 3 (1.88%) AAT
4 3 (1.88%) CCNA
4 3 (1.88%) Cisco Certification
5 2 (1.25%) ITIL Certification
5 2 (1.25%) MCP
5 2 (1.25%) MCSA
5 2 (1.25%) MCSE
5 2 (1.25%) Microsoft Certification
6 1 (0.63%) A+ Certification
6 1 (0.63%) CCDA
6 1 (0.63%) Citrix Certification
6 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 26 (16.25%) SLA
2 3 (1.88%) QA
System Software
1 51 (31.88%) Active Directory
2 12 (7.50%) VMware Infrastructure
3 9 (5.63%) vSphere
3 9 (5.63%) XenApp
4 8 (5.00%) XenDesktop
5 7 (4.38%) IMail Server
6 6 (3.75%) Hyper-V
7 5 (3.13%) Microsoft App-V
8 3 (1.88%) VMware ESX
9 2 (1.25%) DFS Replication
9 2 (1.25%) VMware ESXi
10 1 (0.63%) NFS
10 1 (0.63%) Oracle RAC
Systems Management
1 9 (5.63%) Backup Exec
2 5 (3.13%) FortiGate
3 1 (0.63%) OpenAM
3 1 (0.63%) Puppet
Vendors
1 42 (26.25%) Microsoft
2 28 (17.50%) Oracle
3 25 (15.63%) VMware
4 15 (9.38%) Citrix
5 11 (6.88%) Cisco
5 11 (6.88%) IBM
6 5 (3.13%) AppSense
6 5 (3.13%) Veeam
7 4 (2.50%) CheckPoint
7 4 (2.50%) LANDesk
7 4 (2.50%) Salesforce.com
8 3 (1.88%) SAP
9 2 (1.25%) Blue Coat
9 2 (1.25%) F5
9 2 (1.25%) Forcepoint
9 2 (1.25%) HP
9 2 (1.25%) Juniper
9 2 (1.25%) Red Hat
9 2 (1.25%) Symantec
10 1 (0.63%) 3PAR
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: Yesterday
Fareham, Hampshire
Clearwater People Solutions
Salary: £35000 - £40000 Per Annum
Posted: 4 days ago
Farnham, Surrey
MMC
Salary: £20,000 per annum
Posted: 11 days ago
Abingdon, Oxfordshire
RM plc
Salary: £28000 - £34000 per annum + 5% bonus + benefits
Posted: 11 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 19 days ago