Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Technical Support Analyst role in IT jobs within the South East region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 15 October 2008 with a comparison to the same period last year.

 Technical Support Analyst
Location
3 months to
15 Oct 2008
Same period last year
Rank334351
Rank change on same period last yearUp+17
Matching permanent IT job ads113155
As % of all UK permanent IT job ads sampled0.066 %0.068 %
As % of the category below0.361 %0.369 %
Salaries quoted106137
Average minimum salary£25,296£29,120
Average salary£26,972£31,178
% change on same period last year-13.48 %
Average maximum salary£28,648£33,236
UK excluding London average salary£26,891£28,523
% change on same period last year-5.72 %
South East IT Job Market, Job TitlesJob Titles
South East
Matching permanent IT job ads3133142023
As % of all UK permanent IT job ads sampled18.31 %18.46 %
Salaries quoted2600934638
Average minimum salary£36,614£37,106
Average salary£39,883£40,355
% change on same period last year-1.17 %
Average maximum salary£43,152£43,605
UK excluding London average salary£38,166£39,195
% change on same period last year-2.62 %
Technical Support Analyst EnglandTechnical Support Analyst
England

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East Technical Support Analyst Demand Trend

Technical Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

South East Technical Support Analyst Salary Trend

Technical Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 15 October 2008.

South East Technical Support Analyst Salary Histogram

Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 15 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BerkshireUp+4654£26,774-18.12 %
SurreyUp+3730£30,458-11.83 %
HampshireDown-208£21,188-9.62 %
MiddlesexUp+266£29,083+33.83 %
OxfordshireUp+15£22,700-19.16 %
West SussexUp+264£25,200-8.36 %
BuckinghamshireUp+93£29,667+29.92 %
East SussexNew entry-1£20,500-
KentUp+31£20,000-38.46 %
SussexUp+61£25,000-
Technical Support Analyst EnglandTechnical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 15 October 2008, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1145 (54.72 %)Windows
291 (34.34 %)Windows Server 2003
386 (32.45 %)Windows XP
478 (29.43 %)Microsoft
570 (26.42 %)SQL
649 (18.49 %)UNIX
649 (18.49 %)Windows 2000
748 (18.11 %)TCP/IP
842 (15.85 %)Microsoft Certification
842 (15.85 %)MS Exchange
939 (14.72 %)MS Office
939 (14.72 %)Active Directory
1037 (13.96 %)MS Excel
1135 (13.21 %)Oracle
1232 (12.08 %)SQL Server
1232 (12.08 %)Windows NT
1330 (11.32 %)Blackberry
1429 (10.94 %)JavaScript
1429 (10.94 %)Linux
1528 (10.57 %)MCSE
1627 (10.19 %)Lotus
1726 (9.811 %)Blackberry Enterprise Server
1726 (9.811 %)HTML
1825 (9.434 %)Lotus Notes
1825 (9.434 %)Windows 2000 Server
1924 (9.057 %)ITIL
2023 (8.679 %)Finance
2121 (7.925 %)Exchange Server 2003
2121 (7.925 %)Internet
2121 (7.925 %)Citrix

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 15 October 2008, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

South East IT Job Market, Application DevelopmentApplication Development
126 (9.811 %)HTML
213 (4.906 %)WebServices
312 (4.528 %)Software Packaging
411 (4.151 %)J2EE
58 (3.019 %)XML
66 (2.264 %)WebSphere
72 (0.755 %)ASP
81 (0.377 %).NET
81 (0.377 %)WAP
81 (0.377 %)WSH
81 (0.377 %).NET Framework
81 (0.377 %)Application Packaging
South East IT Job Market, Application PlatformsApplication Platforms
142 (15.85 %)MS Exchange
226 (9.811 %)Blackberry Enterprise Server
325 (9.434 %)Lotus Notes
421 (7.925 %)Exchange Server 2003
519 (7.170 %)Lotus Domino
68 (3.019 %)IIS
68 (3.019 %)JBoss
68 (3.019 %)Tomcat
76 (2.264 %)Apache
83 (1.132 %)GroupWise
92 (0.755 %)WebLogic
92 (0.755 %)SharePoint
92 (0.755 %)BizTalk Server
101 (0.377 %)Exchange Server 2000
101 (0.377 %)Exchange Server 2007
South East IT Job Market, ApplicationsApplications
139 (14.72 %)MS Office
237 (13.96 %)MS Excel
South East IT Job Market, Business ApplicationsBusiness Applications
13 (1.132 %)Oracle Financials
21 (0.377 %)Dynamics GP
South East IT Job Market, Communications & NetworkingCommunications & Networking
148 (18.11 %)TCP/IP
221 (7.925 %)Internet
316 (6.038 %)VPN
413 (4.906 %)LAN
413 (4.906 %)WAN
511 (4.151 %)Firewall
69 (3.396 %)Wireless
78 (3.019 %)DNS
86 (2.264 %)Cisco PIX
94 (1.509 %)NetScreen
94 (1.509 %)DHCP
94 (1.509 %)VoIP
103 (1.132 %)Network Security
112 (0.755 %)DMZ
112 (0.755 %)POP3
112 (0.755 %)SMTP
112 (0.755 %)LDAP
112 (0.755 %)HTTP
121 (0.377 %)IPX
121 (0.377 %)IPX/SPX
South East IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
132 (12.08 %)SQL Server
216 (6.038 %)SQL Server 2000
311 (4.151 %)RDBMS
311 (4.151 %)Datawarehouse
410 (3.774 %)SQL Server 2005
56 (2.264 %)DB2
63 (1.132 %)TOAD
72 (0.755 %)MS Access
72 (0.755 %)Oracle 8/8i
72 (0.755 %)SQL Server 7
72 (0.755 %)Microsoft Analysis Services
81 (0.377 %)Oracle 10g
81 (0.377 %)BusinessObjects
81 (0.377 %)Oracle 11g
81 (0.377 %)Oracle 9i
81 (0.377 %)Oracle Reports
81 (0.377 %)MySQL
81 (0.377 %)OLTP
South East IT Job Market, Development ApplicationsDevelopment Applications
16 (2.264 %)AdminStudio
23 (1.132 %)Ant
31 (0.377 %)FrontPage
South East IT Job Market, GeneralGeneral
123 (8.679 %)Finance
213 (4.906 %)Health
310 (3.774 %)Pensions
49 (3.396 %)Telecoms
58 (3.019 %)Retail
65 (1.887 %)Marketing
65 (1.887 %)Education
74 (1.509 %)Insurance
83 (1.132 %)Banking
83 (1.132 %)General Ledger
92 (0.755 %)Construction
101 (0.377 %)Automotive
101 (0.377 %)Electric
101 (0.377 %)Legal
101 (0.377 %)Investment Banking
South East IT Job Market, MiscellaneousMiscellaneous
130 (11.32 %)Blackberry
218 (6.792 %)German Language
310 (3.774 %)French Language
47 (2.642 %)AS400
55 (1.887 %)EPoS
64 (1.509 %)Handset
73 (1.132 %)Client/Server
73 (1.132 %)Spanish Language
82 (0.755 %)Computer Science
91 (0.377 %)Dutch Language
91 (0.377 %)Italian Language
91 (0.377 %)Polish Language
91 (0.377 %)Russian Language
91 (0.377 %)Mainframe
91 (0.377 %)Streaming Video
91 (0.377 %)Clustering
91 (0.377 %)IVR
91 (0.377 %)Informatics
South East IT Job Market, Operating SystemsOperating Systems
1145 (54.72 %)Windows
291 (34.34 %)Windows Server 2003
386 (32.45 %)Windows XP
449 (18.49 %)UNIX
449 (18.49 %)Windows 2000
532 (12.08 %)Windows NT
629 (10.94 %)Linux
725 (9.434 %)Windows 2000 Server
811 (4.151 %)HPUX
98 (3.019 %)Solaris
105 (1.887 %)Red Hat Linux
114 (1.509 %)Windows Vista
114 (1.509 %)AIX
122 (0.755 %)Windows Server 2008
131 (0.377 %)FreeBSD
South East IT Job Market, Processes & MethodologiesProcesses & Methodologies
124 (9.057 %)ITIL
213 (4.906 %)Business Intelligence
35 (1.887 %)E-Commerce
44 (1.509 %)Time Management
44 (1.509 %)CRM
44 (1.509 %)Project Management
44 (1.509 %)Web Analytics
53 (1.132 %)Service Management
62 (0.755 %)Project Planning
62 (0.755 %)Data Security
62 (0.755 %)Business Continuity
62 (0.755 %)Asset Management
62 (0.755 %)Performance Management
62 (0.755 %)Problem Management
71 (0.377 %)Fault Management
71 (0.377 %)Security Cleared
71 (0.377 %)Content Management
71 (0.377 %)Document Management
71 (0.377 %)Validation
71 (0.377 %)Web Development
South East IT Job Market, Programming LanguagesProgramming Languages
170 (26.42 %)SQL
229 (10.94 %)JavaScript
310 (3.774 %)C
49 (3.396 %)Java
56 (2.264 %)VB
63 (1.132 %)Delphi
63 (1.132 %)PL/SQL
72 (0.755 %)Perl
72 (0.755 %)C++
72 (0.755 %)COBOL
81 (0.377 %)VBA
81 (0.377 %)Python
South East IT Job Market, QualificationsQualifications
142 (15.85 %)Microsoft Certification
228 (10.57 %)MCSE
320 (7.547 %)MCP
419 (7.170 %)Degree
513 (4.906 %)MCSA
64 (1.509 %)CCNA
64 (1.509 %)Cisco Certification
73 (1.132 %)A+ Certification
82 (0.755 %)ITIL Certification
82 (0.755 %)CCSP
82 (0.755 %)MOS
91 (0.377 %)MCDST
91 (0.377 %)MCTS
91 (0.377 %)ACCA
91 (0.377 %)Sun Certification
South East IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
19 (3.396 %)SLA
21 (0.377 %)ISO9001
South East IT Job Market, System SoftwareSystem Software
139 (14.72 %)Active Directory
27 (2.642 %)Backup Exec
34 (1.509 %)MetaFrame
34 (1.509 %)ISA Server
34 (1.509 %)VMware ESX
43 (1.132 %)MailMarshal
43 (1.132 %)Citrix Presentation Server
52 (0.755 %)Squid
61 (0.377 %)Terminal Server
South East IT Job Market, Systems ManagementSystems Management
15 (1.887 %)Systems Management Server (SMS)
23 (1.132 %)SCCM
32 (0.755 %)SCOM
32 (0.755 %)MAILsweeper
41 (0.377 %)Unicenter
41 (0.377 %)Tivoli
41 (0.377 %)Tivoli Storage Manager
South East IT Job Market, VendorsVendors
178 (29.43 %)Microsoft
235 (13.21 %)Oracle
327 (10.19 %)Lotus
421 (7.925 %)Citrix
513 (4.906 %)Cisco
611 (4.151 %)Novell
79 (3.396 %)IBM
87 (2.642 %)Remedy
96 (2.264 %)Red Hat
96 (2.264 %)CheckPoint
96 (2.264 %)VERITAS
105 (1.887 %)Symantec
114 (1.509 %)VMware
114 (1.509 %)Teradata
123 (1.132 %)Websense
123 (1.132 %)Intel
132 (0.755 %)Nokia
132 (0.755 %)Juniper
132 (0.755 %)Clearswift
132 (0.755 %)BT