The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 366 391 403
Rank change year-on-year
+25 +12
Permanent jobs requiring a Technical Support Analyst 77 63 37
As % of all permanent IT jobs located in the South East 0.37% 0.28% 0.17%
As % of the Job Titles category 0.39% 0.29% 0.18%
Number of salaries quoted 72 59 36
Average salary £24,500 £27,500 £32,250
Average salary % change year-on-year
-10.90% -14.72%
90% offered a salary of more than £20,500 £20,230 £26,750
10% offered a salary of more than £42,050 £35,000 £42,250
UK excluding London average salary £25,000 £29,750 £29,000
% change year-on-year
-15.96% +2.58%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19661 21486 20910
As % of all permanent IT jobs located in the South East 94.91% 94.99% 95.04%
Number of salaries quoted 16220 17143 17233
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 3 August 2015.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +36 39 £24,500 +8.88% 1
Buckinghamshire 0 13 £26,500 -17.18% 1
Berkshire +8 7 £42,000 +27.27% 2
Hampshire +10 6 £35,000 +40.00%
Oxfordshire +10 6 £26,750 +11.45%
East Sussex +22 4 £20,000 -42.85%
Kent -2 3 £50,000 +85.18%
West Sussex -5 2 £30,250 +0.83%
Middlesex - 1 £37,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 August 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 73 (59.84%) SQL
2 52 (42.62%) Degree
3 43 (35.25%) .NET
4 41 (33.61%) Mathematics
5 39 (31.97%) VB.NET
6 36 (29.51%) Microsoft
7 34 (27.87%) Windows
8 31 (25.41%) Physics
8 31 (25.41%) Chemistry
9 29 (23.77%) VB
10 28 (22.95%) SQL Server
10 28 (22.95%) Computer Science
11 27 (22.13%) MS Excel
12 25 (20.49%) ITIL
13 23 (18.85%) MS Office
14 22 (18.03%) Linux
15 18 (14.75%) Software Testing
15 18 (14.75%) VMware
15 18 (14.75%) Oracle
16 17 (13.93%) Time Management
17 16 (13.11%) UNIX
17 16 (13.11%) Finance
18 15 (12.30%) Active Directory
18 15 (12.30%) Software Engineering
18 15 (12.30%) Analytical Skills
19 14 (11.48%) Citrix
20 13 (10.66%) SLA
21 11 (9.02%) MySQL
21 11 (9.02%) HTML
22 10 (8.20%) C#

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 August 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.38%) Apache
2 7 (5.74%) SharePoint
2 7 (5.74%) MS Exchange
3 2 (1.64%) WebLogic
3 2 (1.64%) CMS
3 2 (1.64%) Drupal
4 1 (0.82%) Confluence
4 1 (0.82%) Exchange Server 2010
4 1 (0.82%) Exchange Server 2007
4 1 (0.82%) IIS
4 1 (0.82%) Tomcat
4 1 (0.82%) BizTalk Server
4 1 (0.82%) Blackberry Enterprise Server
Applications
1 27 (22.13%) MS Excel
2 23 (18.85%) MS Office
3 1 (0.82%) MS Visio
Cloud Services
1 7 (5.74%) Google Analytics
2 3 (2.46%) Office 365
3 2 (1.64%) SaaS
Communications & Networking
1 10 (8.20%) VoIP
2 8 (6.56%) DNS
2 8 (6.56%) SAN
3 7 (5.74%) Firewall
3 7 (5.74%) TCP/IP
4 6 (4.92%) Internet
5 5 (4.10%) SSH
6 4 (3.28%) DHCP
7 3 (2.46%) VPN
7 3 (2.46%) Wireless
8 2 (1.64%) LDAP
9 1 (0.82%) VLAN
9 1 (0.82%) HSRP
9 1 (0.82%) IPsec
9 1 (0.82%) IP Telephony
9 1 (0.82%) MPLS
9 1 (0.82%) OSPF
9 1 (0.82%) BGP
9 1 (0.82%) IPv4
9 1 (0.82%) IPv6
Database & Business Intelligence
1 28 (22.95%) SQL Server
2 11 (9.02%) MySQL
3 10 (8.20%) PostgreSQL
4 5 (4.10%) MS Access
5 3 (2.46%) Crystal Reports
5 3 (2.46%) Oracle Database
6 2 (1.64%) Relational Database
6 2 (1.64%) Oracle Database 11g
7 1 (0.82%) Big Data
7 1 (0.82%) RDBMS
7 1 (0.82%) DB2
Development Applications
1 2 (1.64%) Visual Studio
2 1 (0.82%) JIRA
2 1 (0.82%) Selenium
2 1 (0.82%) FishEye
General
1 16 (13.11%) Finance
2 5 (4.10%) Back Office
2 5 (4.10%) Manufacturing
2 5 (4.10%) Publishing
2 5 (4.10%) Marketing
3 3 (2.46%) Italian Language
3 3 (2.46%) Retail
4 2 (1.64%) Aerospace
5 1 (0.82%) Telecoms
5 1 (0.82%) Games
5 1 (0.82%) Banking
5 1 (0.82%) Avionics
5 1 (0.82%) German Language
Libraries, Frameworks & Software Standards
1 43 (35.25%) .NET
2 11 (9.02%) HTML
3 8 (6.56%) CSS
4 6 (4.92%) XML
5 5 (4.10%) REST
5 5 (4.10%) ASP.NET
6 1 (0.82%) CSS3
Miscellaneous
1 41 (33.61%) Mathematics
2 31 (25.41%) Physics
2 31 (25.41%) Chemistry
3 28 (22.95%) Computer Science
4 15 (12.30%) Analytical Skills
5 5 (4.10%) Digital Media
6 3 (2.46%) Life Science
6 3 (2.46%) Biology
7 2 (1.64%) Enterprise Software
7 2 (1.64%) Graphic Design
8 1 (0.82%) Data Centre
8 1 (0.82%) Video Conferencing
8 1 (0.82%) Data Integration
8 1 (0.82%) iPad
8 1 (0.82%) Client/Server
8 1 (0.82%) EPoS
8 1 (0.82%) NHS
8 1 (0.82%) Management Information System
8 1 (0.82%) Handset
8 1 (0.82%) Web 2.0
Operating Systems
1 34 (27.87%) Windows
2 22 (18.03%) Linux
3 16 (13.11%) UNIX
4 8 (6.56%) Windows 7
5 7 (5.74%) Windows 8
5 7 (5.74%) Windows Server 2008
6 5 (4.10%) Windows Server 2012
7 4 (3.28%) Windows XP
8 2 (1.64%) Solaris
8 2 (1.64%) SUSE
9 1 (0.82%) Ubuntu
9 1 (0.82%) Windows Vista
9 1 (0.82%) CentOS
9 1 (0.82%) Red Hat Enterprise Linux
9 1 (0.82%) Mac OS X
Processes & Methodologies
1 25 (20.49%) ITIL
2 18 (14.75%) Software Testing
3 17 (13.93%) Time Management
4 15 (12.30%) Software Engineering
5 9 (7.38%) Service Delivery
6 8 (6.56%) ERP
6 8 (6.56%) Project Management
7 7 (5.74%) Incident Management
7 7 (5.74%) Product Management
7 7 (5.74%) Analytics
8 6 (4.92%) Service Management
9 5 (4.10%) Workflow
9 5 (4.10%) Validation
9 5 (4.10%) Data Validation
9 5 (4.10%) Digital Marketing
10 4 (3.28%) E-Commerce
11 3 (2.46%) Root Cause Analysis
12 2 (1.64%) User Acceptance Testing
12 2 (1.64%) Data Protection
12 2 (1.64%) ITIL V3
Programming Languages
1 73 (59.84%) SQL
2 39 (31.97%) VB.NET
3 29 (23.77%) VB
4 10 (8.20%) C#
5 5 (4.10%) C
6 4 (3.28%) Java
7 3 (2.46%) Perl
8 2 (1.64%) PHP
8 2 (1.64%) JavaScript
8 2 (1.64%) C++
8 2 (1.64%) Shell Script
9 1 (0.82%) PowerShell
9 1 (0.82%) F#
9 1 (0.82%) Bash Shell
9 1 (0.82%) Python
9 1 (0.82%) PL/SQL
Qualifications
1 52 (42.62%) Degree
2 9 (7.38%) MCP
2 9 (7.38%) Microsoft Certification
3 3 (2.46%) MCSE
4 2 (1.64%) CCNA
4 2 (1.64%) Cisco Certification
4 2 (1.64%) SC Cleared
4 2 (1.64%) DV Cleared
4 2 (1.64%) Security Cleared
5 1 (0.82%) CCNP
5 1 (0.82%) MOS
5 1 (0.82%) VMware Certified Professional (VCP)
5 1 (0.82%) MCTS
Quality Assurance & Compliance
1 13 (10.66%) SLA
2 5 (4.10%) QA
3 1 (0.82%) Sarbanes-Oxley
System Software
1 15 (12.30%) Active Directory
2 8 (6.56%) VMware Infrastructure
2 8 (6.56%) Hyper-V
3 2 (1.64%) vSphere
3 2 (1.64%) VMware ESXi
4 1 (0.82%) vCloud
4 1 (0.82%) KVM
4 1 (0.82%) XenApp
4 1 (0.82%) XenServer
Systems Management
1 2 (1.64%) OpenView Configuration Management
2 1 (0.82%) Nagios
2 1 (0.82%) SCOM
2 1 (0.82%) ZABBIX
2 1 (0.82%) logstash
Vendors
1 36 (29.51%) Microsoft
2 18 (14.75%) Oracle
2 18 (14.75%) VMware
3 14 (11.48%) Citrix
4 7 (5.74%) Google
5 6 (4.92%) Cisco
5 6 (4.92%) HP
6 3 (2.46%) Avaya
6 3 (2.46%) Veritas
6 3 (2.46%) Veeam
6 3 (2.46%) SolarWinds
7 2 (1.64%) Fujitsu
7 2 (1.64%) SonicWALL
7 2 (1.64%) Sony
7 2 (1.64%) Red Hat
7 2 (1.64%) CheckPoint
7 2 (1.64%) Dell
7 2 (1.64%) Intel
7 2 (1.64%) IBM
8 1 (0.82%) Sybase
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £18000 - £23000 per annum + benefits
Posted: 11 hours ago
Reading, Berkshire
Latcom Ltd
Salary: From £30,000 to £35,000 per annum + Gd benefits
Posted: 5 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 17 days ago
Hungerford, Berkshire
CDK Global
Salary: Competitive
Posted: 21 days ago