The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 352 396 403
Rank change year-on-year
+44 +7
Permanent jobs requiring a Technical Support Analyst 92 52 33
As % of all permanent IT jobs located in the South East 0.44% 0.23% 0.15%
As % of the Job Titles category 0.47% 0.24% 0.16%
Number of salaries quoted 80 49 32
Average salary £27,500 £27,500 £35,000
Average salary % change year-on-year
- -21.42%
90% offered a salary of more than £22,500 £20,030 £28,250
10% offered a salary of more than £42,000 £36,150 £40,000
UK excluding London average salary £25,025 £27,500 £30,250
% change year-on-year
-9.00% -9.09%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19673 21309 20287
As % of all permanent IT jobs located in the South East 94.66% 94.78% 95.11%
Number of salaries quoted 16421 16755 16735
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £62,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 3 September 2015.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +32 35 £24,500 +2.08% 3
Buckinghamshire +1 21 £28,000 -9.67% 1
Hampshire +28 11 £35,000 +35.92%
Berkshire +22 11 £32,500 - 1
Oxfordshire +8 9 £28,000 -44.00%
West Sussex -15 7 £25,500 -27.14%
East Sussex +18 3 £25,000 -28.57%
Kent -11 1 £50,000 +108.33%
Middlesex - 1 £37,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 September 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 78 (51.66%) SQL
2 60 (39.74%) Degree
3 47 (31.13%) Mathematics
4 46 (30.46%) .NET
5 43 (28.48%) Windows
6 42 (27.81%) Microsoft
7 41 (27.15%) VB.NET
8 37 (24.50%) ITIL
8 37 (24.50%) Physics
8 37 (24.50%) Chemistry
9 36 (23.84%) VB
10 35 (23.18%) Computer Science
11 30 (19.87%) SQL Server
12 29 (19.21%) MS Office
13 27 (17.88%) VMware
14 26 (17.22%) Linux
14 26 (17.22%) MS Excel
15 22 (14.57%) Active Directory
16 21 (13.91%) Software Engineering
16 21 (13.91%) Software Testing
17 20 (13.25%) Analytical Skills
18 19 (12.58%) VMware Infrastructure
19 18 (11.92%) Firewall
20 17 (11.26%) Finance
20 17 (11.26%) SLA
20 17 (11.26%) Time Management
21 16 (10.60%) HTML
22 15 (9.93%) UNIX
22 15 (9.93%) SAN
22 15 (9.93%) MS Exchange

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 September 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.93%) MS Exchange
2 14 (9.27%) SharePoint
3 12 (7.95%) Apache
4 6 (3.97%) WebLogic
4 6 (3.97%) IIS
5 5 (3.31%) Tomcat
6 4 (2.65%) WebSphere
7 2 (1.32%) Drupal
7 2 (1.32%) Office Communications Server
7 2 (1.32%) Lync
7 2 (1.32%) Exchange Server 2010
7 2 (1.32%) Blackberry Enterprise Server
7 2 (1.32%) CMS
7 2 (1.32%) SharePoint Server
8 1 (0.66%) BizTalk Server
8 1 (0.66%) Confluence
8 1 (0.66%) Exchange Server 2007
Applications
1 29 (19.21%) MS Office
2 26 (17.22%) MS Excel
3 1 (0.66%) MS Visio
Cloud Services
1 7 (4.64%) Google Analytics
2 4 (2.65%) SaaS
3 3 (1.99%) Office 365
Communications & Networking
1 18 (11.92%) Firewall
2 15 (9.93%) SAN
3 13 (8.61%) DNS
4 12 (7.95%) VoIP
4 12 (7.95%) Internet
5 9 (5.96%) TCP/IP
6 7 (4.64%) VPN
7 5 (3.31%) DHCP
7 5 (3.31%) SSH
8 4 (2.65%) Network Security
8 4 (2.65%) SMTP
9 3 (1.99%) Wireless
9 3 (1.99%) VLAN
10 2 (1.32%) WebEx
10 2 (1.32%) Telepresence
10 2 (1.32%) LDAP
10 2 (1.32%) IP Telephony
11 1 (0.66%) IPsec
11 1 (0.66%) MPLS
11 1 (0.66%) OSPF
Database & Business Intelligence
1 30 (19.87%) SQL Server
2 11 (7.28%) MySQL
3 5 (3.31%) MS Access
3 5 (3.31%) PostgreSQL
4 3 (1.99%) SQL Server Reporting Services
4 3 (1.99%) Crystal Reports
5 1 (0.66%) BusinessObjects
5 1 (0.66%) Oracle Database 11g
5 1 (0.66%) Oracle Database
5 1 (0.66%) Relational Database
Development Applications
1 6 (3.97%) Visual Studio
2 5 (3.31%) Selenium
3 1 (0.66%) FishEye
3 1 (0.66%) JIRA
General
1 17 (11.26%) Finance
2 5 (3.31%) Back Office
2 5 (3.31%) Manufacturing
2 5 (3.31%) Publishing
2 5 (3.31%) Marketing
3 4 (2.65%) Avionics
4 3 (1.99%) Retail
4 3 (1.99%) Italian Language
5 2 (1.32%) Aerospace
6 1 (0.66%) Telecoms
6 1 (0.66%) Games
Libraries, Frameworks & Software Standards
1 46 (30.46%) .NET
2 16 (10.60%) HTML
3 14 (9.27%) CSS
4 8 (5.30%) XML
5 5 (3.31%) REST
6 1 (0.66%) CSS3
6 1 (0.66%) ASP.NET
Miscellaneous
1 47 (31.13%) Mathematics
2 37 (24.50%) Physics
2 37 (24.50%) Chemistry
3 35 (23.18%) Computer Science
4 20 (13.25%) Analytical Skills
5 5 (3.31%) Digital Media
6 4 (2.65%) Video Conferencing
7 3 (1.99%) Biology
8 2 (1.32%) Handset
8 2 (1.32%) Graphic Design
9 1 (0.66%) Data Centre
9 1 (0.66%) Web 2.0
9 1 (0.66%) Life Science
9 1 (0.66%) Fat Client
9 1 (0.66%) iPad
9 1 (0.66%) Enterprise Software
9 1 (0.66%) EPoS
9 1 (0.66%) NHS
9 1 (0.66%) Thin Client
9 1 (0.66%) Blackberry
Operating Systems
1 43 (28.48%) Windows
2 26 (17.22%) Linux
3 15 (9.93%) Windows 7
3 15 (9.93%) UNIX
4 14 (9.27%) Windows Server 2008
5 13 (8.61%) Windows Server 2012
6 9 (5.96%) Windows 8
7 4 (2.65%) Windows XP
8 1 (0.66%) SUSE
8 1 (0.66%) Ubuntu
8 1 (0.66%) CentOS
8 1 (0.66%) Solaris
Processes & Methodologies
1 37 (24.50%) ITIL
2 21 (13.91%) Software Engineering
2 21 (13.91%) Software Testing
3 17 (11.26%) Time Management
4 12 (7.95%) Service Delivery
5 10 (6.62%) ERP
6 9 (5.96%) Project Management
6 9 (5.96%) Validation
6 9 (5.96%) Data Validation
7 8 (5.30%) Incident Management
8 7 (4.64%) Service Management
8 7 (4.64%) Analytics
9 5 (3.31%) Digital Marketing
9 5 (3.31%) Workflow
9 5 (3.31%) Test Scripting
9 5 (3.31%) CRM
10 4 (2.65%) E-Commerce
10 4 (2.65%) Product Management
10 4 (2.65%) Root Cause Analysis
11 2 (1.32%) ITIL V3
Programming Languages
1 78 (51.66%) SQL
2 41 (27.15%) VB.NET
3 36 (23.84%) VB
4 10 (6.62%) C#
5 8 (5.30%) JavaScript
6 6 (3.97%) C++
7 5 (3.31%) C
7 5 (3.31%) PHP
7 5 (3.31%) Shell Script
7 5 (3.31%) F#
8 3 (1.99%) Java
9 1 (0.66%) Perl
9 1 (0.66%) Bash Shell
9 1 (0.66%) Python
Qualifications
1 60 (39.74%) Degree
2 10 (6.62%) Microsoft Certification
3 9 (5.96%) MCP
4 4 (2.65%) CCNA
4 4 (2.65%) Cisco Certification
5 3 (1.99%) MCSE
6 1 (0.66%) CCNP
6 1 (0.66%) MOS
6 1 (0.66%) VMware Certified Professional (VCP)
6 1 (0.66%) MCTS
6 1 (0.66%) SC Cleared
6 1 (0.66%) DV Cleared
6 1 (0.66%) Security Cleared
Quality Assurance & Compliance
1 17 (11.26%) SLA
2 9 (5.96%) QA
3 1 (0.66%) Sarbanes-Oxley
System Software
1 22 (14.57%) Active Directory
2 19 (12.58%) VMware Infrastructure
3 9 (5.96%) Hyper-V
4 3 (1.99%) IMail Server
5 2 (1.32%) vSphere
6 1 (0.66%) VMware ESXi
6 1 (0.66%) vCloud
6 1 (0.66%) KVM
6 1 (0.66%) XenApp
6 1 (0.66%) XenServer
Systems Management
1 1 (0.66%) OpenView Configuration Management
1 1 (0.66%) Nagios
1 1 (0.66%) SCOM
1 1 (0.66%) ZABBIX
1 1 (0.66%) logstash
Vendors
1 42 (27.81%) Microsoft
2 27 (17.88%) VMware
3 15 (9.93%) Citrix
4 12 (7.95%) Oracle
5 8 (5.30%) Cisco
5 8 (5.30%) HP
6 7 (4.64%) Google
7 6 (3.97%) CheckPoint
7 6 (3.97%) Avaya
7 6 (3.97%) Veeam
8 5 (3.31%) SonicWALL
8 5 (3.31%) Dell
9 4 (2.65%) SolarWinds
10 2 (1.32%) Polycom
10 2 (1.32%) Tandberg
10 2 (1.32%) Sony
10 2 (1.32%) Intel
10 2 (1.32%) IBM
10 2 (1.32%) Fujitsu
11 1 (0.66%) LANDesk
Guildford, Surrey
Zorba Consulting Limited
Salary: £22k - 25k per year + benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 13 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £32,000 per annum + bonus + 29 days + share ops scheme
Posted: 20 days ago