The statistics below represent IT jobs advertised across the South East region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / South East
Rank 378 355 403
Rank change year-on-year
-23 +48
Permanent jobs requiring a Technical Support Analyst 14 91 61
As % of all permanent IT jobs located in the South East 0.095% 0.47% 0.29%
As % of the Job Titles category 0.098% 0.49% 0.30%
Number of salaries quoted 12 82 55
Median salary £22,500 £32,500 £34,000
Median salary % change year-on-year
-30.76% -4.41%
90% offered a salary of more than £22,050 £24,000 £22,995
10% offered a salary of more than £27,500 £45,000 £55,000
UK excluding London median salary £23,500 £28,000 £30,000
% change year-on-year
-16.07% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14214 18588 20173
As % of all permanent IT jobs located in the South East 96.72% 96.68% 97.21%
Number of salaries quoted 11781 15972 16502
Median salary £43,000 £44,000 £41,500
Median salary % change year-on-year
-2.27% +6.02%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Technical Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +37 6 £22,500 -16.66%
Kent +11 2 £27,500 -29.48%
Berkshire +1 2 £22,000 -15.38%
Buckinghamshire +13 1 £24,000 -31.42% 1
Oxfordshire +10 1 £22,500 -57.14% 2
Middlesex - 1 £31,500 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 February 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Analyst in the job title.

1 28 (40.58%) Degree
2 26 (37.68%) Microsoft
3 25 (36.23%) MS Excel
4 18 (26.09%) Windows
5 17 (24.64%) SMTP
5 17 (24.64%) IMail Server
6 15 (21.74%) CRM
7 14 (20.29%) Firewall
7 14 (20.29%) SaaS
8 13 (18.84%) Internet
9 12 (17.39%) Linux
9 12 (17.39%) Cisco
10 11 (15.94%) Cisco Certification
10 11 (15.94%) CCNA
10 11 (15.94%) Juniper
11 10 (14.49%) Finance
12 9 (13.04%) Analytical Skills
13 8 (11.59%) Computer Science
13 8 (11.59%) LAN
13 8 (11.59%) WAN
14 7 (10.14%) SLA
15 6 (8.70%) VMware Infrastructure
15 6 (8.70%) ITIL
15 6 (8.70%) VMware
16 5 (7.25%) Replication
16 5 (7.25%) Manufacturing
16 5 (7.25%) IPsec
16 5 (7.25%) Electronics
16 5 (7.25%) Telecoms
16 5 (7.25%) Security Management

Technical Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.80%) MS Exchange
2 3 (4.35%) WebSphere
3 2 (2.90%) SharePoint
3 2 (2.90%) Skype for Business
4 1 (1.45%) ArcGIS
4 1 (1.45%) Exchange Server 2007
4 1 (1.45%) Exchange Server 2010
4 1 (1.45%) Exchange Server 2013
4 1 (1.45%) IBM Notes
Applications
1 25 (36.23%) MS Excel
2 5 (7.25%) MS Office
Business Applications
1 5 (7.25%) SAP Oil and Gas
Cloud Services
1 14 (20.29%) SaaS
2 3 (4.35%) Office 365
Communications & Networking
1 17 (24.64%) SMTP
2 14 (20.29%) Firewall
3 13 (18.84%) Internet
4 8 (11.59%) LAN
4 8 (11.59%) WAN
5 5 (7.25%) Cisco ASA
5 5 (7.25%) Cisco PIX
5 5 (7.25%) DNS
5 5 (7.25%) HTTP
5 5 (7.25%) HTTPS
5 5 (7.25%) IPsec
5 5 (7.25%) LDAP
5 5 (7.25%) Network Security
5 5 (7.25%) SNMP
5 5 (7.25%) SSH
5 5 (7.25%) tcpdump
5 5 (7.25%) VLAN
5 5 (7.25%) VPN
5 5 (7.25%) Wireshark
6 2 (2.90%) Cisco Nexus
Database & Business Intelligence
1 1 (1.45%) GIS
1 1 (1.45%) MySQL
1 1 (1.45%) SQL Server
Development Applications
1 2 (2.90%) NeoLoad
1 2 (2.90%) Selenium
General
1 10 (14.49%) Finance
2 5 (7.25%) Electronics
2 5 (7.25%) Manufacturing
2 5 (7.25%) Marketing
2 5 (7.25%) Telecoms
3 4 (5.80%) Dutch Language
3 4 (5.80%) Retail
4 2 (2.90%) French Language
4 2 (2.90%) German Language
4 2 (2.90%) Polish Language
Libraries, Frameworks & Software Standards
1 1 (1.45%) COM
Miscellaneous
1 9 (13.04%) Analytical Skills
2 8 (11.59%) Computer Science
3 5 (7.25%) PKI
3 5 (7.25%) Replication
4 2 (2.90%) EPoS
5 1 (1.45%) Blackberry
5 1 (1.45%) Driving Licence
5 1 (1.45%) Video Conferencing
Operating Systems
1 18 (26.09%) Windows
2 12 (17.39%) Linux
3 5 (7.25%) Windows Server
4 2 (2.90%) Windows XP
5 1 (1.45%) Android
5 1 (1.45%) Apple iOS
5 1 (1.45%) Mac OS X
5 1 (1.45%) Windows Server 2008
5 1 (1.45%) Windows Server 2012
Processes & Methodologies
1 15 (21.74%) CRM
2 6 (8.70%) ITIL
3 5 (7.25%) Business Intelligence
3 5 (7.25%) Data Management
3 5 (7.25%) Digital Marketing
3 5 (7.25%) Network Architecture
3 5 (7.25%) Programme Management
3 5 (7.25%) Security Management
4 4 (5.80%) Data Validation
4 4 (5.80%) Functional Testing
4 4 (5.80%) Validation
5 2 (2.90%) Black-Box Testing
5 2 (2.90%) Integration Testing
5 2 (2.90%) Regression Testing
5 2 (2.90%) Release Management
5 2 (2.90%) Software Testing
5 2 (2.90%) Stress Testing
5 2 (2.90%) Structured Programming
6 1 (1.45%) Mathematics
6 1 (1.45%) Time Management
Programming Languages
1 4 (5.80%) Java
2 3 (4.35%) JavaScript
3 1 (1.45%) Python
3 1 (1.45%) SQL
3 1 (1.45%) VB
Qualifications
1 28 (40.58%) Degree
2 11 (15.94%) CCNA
2 11 (15.94%) Cisco Certification
3 5 (7.25%) Security Cleared
4 4 (5.80%) MCP
5 3 (4.35%) MCSA
5 3 (4.35%) Microsoft Certification
6 2 (2.90%) MCSE
Quality Assurance & Compliance
1 7 (10.14%) SLA
2 4 (5.80%) QA
System Software
1 17 (24.64%) IMail Server
2 6 (8.70%) VMware Infrastructure
3 5 (7.25%) VMware ESXi
4 3 (4.35%) Active Directory
4 3 (4.35%) Hyper-V
5 2 (2.90%) Virtual Machines
Systems Management
1 5 (7.25%) Nagios
2 1 (1.45%) Backup Exec
2 1 (1.45%) NetBackup
Vendors
1 26 (37.68%) Microsoft
2 12 (17.39%) Cisco
3 11 (15.94%) Juniper
4 6 (8.70%) VMware
5 5 (7.25%) Blue Coat
5 5 (7.25%) CheckPoint
5 5 (7.25%) F5
5 5 (7.25%) Forcepoint
5 5 (7.25%) NETGEAR
5 5 (7.25%) SAP
6 4 (5.80%) IBM
7 3 (4.35%) Dell
8 2 (2.90%) Avaya
8 2 (2.90%) Fortinet
8 2 (2.90%) HP
8 2 (2.90%) Mitel
8 2 (2.90%) Sophos
8 2 (2.90%) WatchGuard
9 1 (1.45%) ESRI
9 1 (1.45%) Veeam
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 4 hours ago
Brighton, East Sussex
ISL
Posted: Yesterday
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Award Winning Training + Bonus
Posted: 5 hours ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 10 days ago