The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 382 409 418
Rank change year-on-year
+27 +9
Permanent jobs requiring a Technical Support Analyst 67 61 32
As % of all permanent IT jobs located in the South East 0.32% 0.26% 0.14%
As % of the Job Titles category 0.33% 0.27% 0.15%
Number of salaries quoted 66 57 31
Average salary £24,500 £30,000 £29,000
Average salary % change year-on-year
-18.33% +3.44%
90% offered a salary of more than £20,250 £22,500 £25,000
10% offered a salary of more than £43,750 £35,000 £40,000
UK excluding London average salary £25,000 £27,750 £29,000
% change year-on-year
-9.90% -4.31%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20230 22212 21356
As % of all permanent IT jobs located in the South East 95.25% 94.88% 95.15%
Number of salaries quoted 16513 18046 17678
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 30 June 2015.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +40 35 £24,500 +8.88%
Oxfordshire +8 8 £36,500 +43.13%
Buckinghamshire +1 7 £22,000 -30.15%
East Sussex +26 5 £20,000 -42.85%
Hampshire +12 5 £33,000 +32.00%
Berkshire -11 4 £42,500 +21.42%
Kent +8 3 £50,000 +72.41%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 68 (60.71%) SQL
2 44 (39.29%) Degree
3 42 (37.50%) Microsoft
4 35 (31.25%) .NET
5 33 (29.46%) Mathematics
6 31 (27.68%) VB.NET
7 29 (25.89%) MS Excel
8 28 (25.00%) Windows
9 26 (23.21%) Oracle
9 26 (23.21%) MS Office
10 25 (22.32%) ITIL
11 24 (21.43%) Computer Science
12 23 (20.54%) Physics
12 23 (20.54%) Chemistry
13 22 (19.64%) SQL Server
14 20 (17.86%) VB
14 20 (17.86%) Linux
15 17 (15.18%) Finance
16 16 (14.29%) Active Directory
17 15 (13.39%) Time Management
18 14 (12.50%) Analytical Skills
18 14 (12.50%) PostgreSQL
19 13 (11.61%) Citrix
20 12 (10.71%) SLA
20 12 (10.71%) UNIX
20 12 (10.71%) HTML
20 12 (10.71%) Software Testing
21 11 (9.82%) MCP
21 11 (9.82%) VMware
22 10 (8.93%) MySQL

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 30 June 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (8.04%) SharePoint
2 7 (6.25%) MS Exchange
2 7 (6.25%) Apache
3 3 (2.68%) Exchange Server 2010
4 2 (1.79%) WebLogic
5 1 (0.89%) IIS
5 1 (0.89%) JBoss
5 1 (0.89%) Lotus Domino
5 1 (0.89%) Oracle SOA Suite
5 1 (0.89%) Tomcat
5 1 (0.89%) Blackberry Enterprise Server
5 1 (0.89%) CMS
5 1 (0.89%) Oracle Workflow
5 1 (0.89%) WebSphere
5 1 (0.89%) Joomla!
5 1 (0.89%) Exchange Server 2007
5 1 (0.89%) Drupal
Applications
1 29 (25.89%) MS Excel
2 26 (23.21%) MS Office
Business Applications
1 1 (0.89%) Oracle EBS
1 1 (0.89%) Oracle EBS R12
Cloud Services
1 7 (6.25%) Google Analytics
2 3 (2.68%) Office 365
3 1 (0.89%) SaaS
Communications & Networking
1 8 (7.14%) DNS
2 7 (6.25%) VoIP
3 6 (5.36%) DHCP
3 6 (5.36%) SAN
4 5 (4.46%) TCP/IP
4 5 (4.46%) SSH
5 4 (3.57%) Internet
6 2 (1.79%) Firewall
6 2 (1.79%) Wireless
7 1 (0.89%) IP Telephony
7 1 (0.89%) VPN
Database & Business Intelligence
1 22 (19.64%) SQL Server
2 14 (12.50%) PostgreSQL
3 10 (8.93%) MySQL
4 8 (7.14%) MS Access
5 3 (2.68%) Crystal Reports
5 3 (2.68%) Oracle Database
6 2 (1.79%) Relational Database
6 2 (1.79%) Oracle Database 11g
7 1 (0.89%) Big Data
7 1 (0.89%) RDBMS
7 1 (0.89%) Oracle Reports
7 1 (0.89%) DB2
Development Applications
1 2 (1.79%) Oracle Forms
2 1 (0.89%) Toad
2 1 (0.89%) Subversion
2 1 (0.89%) Maven
2 1 (0.89%) Jenkins
2 1 (0.89%) Visual Studio
General
1 17 (15.18%) Finance
2 7 (6.25%) Back Office
3 6 (5.36%) Marketing
4 5 (4.46%) German Language
4 5 (4.46%) Publishing
5 4 (3.57%) Italian Language
6 3 (2.68%) Retail
6 3 (2.68%) Manufacturing
7 2 (1.79%) Financial Institution
7 2 (1.79%) French Language
8 1 (0.89%) Banking
8 1 (0.89%) Electronics
8 1 (0.89%) Aerospace
Libraries, Frameworks & Software Standards
1 35 (31.25%) .NET
2 12 (10.71%) HTML
3 8 (7.14%) CSS
4 6 (5.36%) XML
5 5 (4.46%) ASP.NET
5 5 (4.46%) REST
6 1 (0.89%) CSS3
6 1 (0.89%) J2EE
6 1 (0.89%) Ajax
6 1 (0.89%) Oracle Fusion
6 1 (0.89%) JSP
Miscellaneous
1 33 (29.46%) Mathematics
2 24 (21.43%) Computer Science
3 23 (20.54%) Physics
3 23 (20.54%) Chemistry
4 14 (12.50%) Analytical Skills
5 5 (4.46%) Digital Media
6 4 (3.57%) Enterprise Software
7 3 (2.68%) Life Science
7 3 (2.68%) Biology
7 3 (2.68%) Client/Server
8 1 (0.89%) EPoS
8 1 (0.89%) NHS
8 1 (0.89%) Web 2.0
8 1 (0.89%) Graphic Design
8 1 (0.89%) Data Integration
8 1 (0.89%) iPad
8 1 (0.89%) Data Centre
Operating Systems
1 28 (25.00%) Windows
2 20 (17.86%) Linux
3 12 (10.71%) UNIX
4 7 (6.25%) Windows XP
5 6 (5.36%) Windows 8
6 5 (4.46%) Windows Server 2008
6 5 (4.46%) Windows 7
7 3 (2.68%) Mac OS X
7 3 (2.68%) Windows Vista
8 1 (0.89%) Solaris
8 1 (0.89%) SUSE
8 1 (0.89%) Red Hat Enterprise Linux
8 1 (0.89%) Windows Server 2012
Processes & Methodologies
1 25 (22.32%) ITIL
2 15 (13.39%) Time Management
3 12 (10.71%) Software Testing
4 10 (8.93%) Software Engineering
5 9 (8.04%) Product Management
5 9 (8.04%) Service Delivery
6 8 (7.14%) Incident Management
7 7 (6.25%) Service Management
7 7 (6.25%) Analytics
8 6 (5.36%) Workflow
9 5 (4.46%) Project Management
9 5 (4.46%) ERP
9 5 (4.46%) Digital Marketing
10 4 (3.57%) Release Management
11 3 (2.68%) Root Cause Analysis
11 3 (2.68%) E-Commerce
12 2 (1.79%) Validation
12 2 (1.79%) Mentoring
12 2 (1.79%) User Acceptance Testing
12 2 (1.79%) ITIL V3
Programming Languages
1 68 (60.71%) SQL
2 31 (27.68%) VB.NET
3 20 (17.86%) VB
4 8 (7.14%) C#
5 6 (5.36%) Java
6 5 (4.46%) C
7 2 (1.79%) PowerShell
7 2 (1.79%) JavaScript
7 2 (1.79%) Perl
7 2 (1.79%) PHP
7 2 (1.79%) PL/SQL
8 1 (0.89%) Delphi
8 1 (0.89%) VBA
8 1 (0.89%) Pascal
8 1 (0.89%) Shell Script
Qualifications
1 44 (39.29%) Degree
2 11 (9.82%) MCP
3 9 (8.04%) Microsoft Certification
4 2 (1.79%) MCSE
4 2 (1.79%) SC Cleared
4 2 (1.79%) DV Cleared
4 2 (1.79%) Security Cleared
5 1 (0.89%) ITIL Foundation Certificate
5 1 (0.89%) CCNA
5 1 (0.89%) Cisco Certification
5 1 (0.89%) HNC
5 1 (0.89%) MOS
5 1 (0.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (10.71%) SLA
2 2 (1.79%) QA
System Software
1 16 (14.29%) Active Directory
2 6 (5.36%) Hyper-V
3 3 (2.68%) VMware Infrastructure
4 2 (1.79%) vSphere
4 2 (1.79%) VMware ESXi
5 1 (0.89%) vCloud
5 1 (0.89%) KVM
5 1 (0.89%) XenServer
Systems Management
1 2 (1.79%) OpenView Configuration Management
Vendors
1 42 (37.50%) Microsoft
2 26 (23.21%) Oracle
3 13 (11.61%) Citrix
4 11 (9.82%) VMware
5 7 (6.25%) Google
6 6 (5.36%) Cisco
7 4 (3.57%) HP
8 3 (2.68%) Veritas
8 3 (2.68%) Apple
8 3 (2.68%) IBM
9 2 (1.79%) Fujitsu
9 2 (1.79%) Sony
10 1 (0.89%) BancTec
10 1 (0.89%) Symantec
10 1 (0.89%) Red Hat
10 1 (0.89%) LANDesk
10 1 (0.89%) Veeam
10 1 (0.89%) SolarWinds
10 1 (0.89%) 3PAR
10 1 (0.89%) Ruckus Wireless
Gatwick, West Sussex
Computer People
Salary: £30000.00 - £40000.00 per annum
Posted: Yesterday