The statistics below represent IT jobs advertised across the South East region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 378 394 420
Rank change year-on-year
+16 +26
Permanent jobs requiring a Technical Support Analyst 64 79 61
As % of all permanent IT jobs located in the South East 0.35% 0.37% 0.26%
As % of the Job Titles category 0.36% 0.38% 0.27%
Number of salaries quoted 61 76 57
Median salary £27,500 £24,750 £30,000
Median salary % change year-on-year
+11.11% -17.50%
90% offered a salary of more than £20,000 £20,500 £22,500
10% offered a salary of more than £35,000 £45,000 £35,000
UK excluding London median salary £27,500 £25,000 £27,500
% change year-on-year
+10.00% -9.09%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17715 20620 22623
As % of all permanent IT jobs located in the South East 96.94% 97.07% 96.56%
Number of salaries quoted 15075 16800 18278
Median salary £44,500 £42,500 £42,500
Median salary % change year-on-year
+4.70% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 1 July 2016.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +9 19 £25,500 +4.08% 1
Oxfordshire -15 11 £31,000 -22.28%
East Sussex +3 9 £23,000 +15.00%
West Sussex - 8 £35,000 -
Berkshire +14 7 £32,500 -23.52%
Buckinghamshire +19 4 £21,500 -2.27%
Kent +13 3 £26,000 -48.00%
Hampshire -3 3 £30,000 -9.09%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 July 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Analyst in the job title.

1 87 (54.38%) Windows
2 47 (29.38%) Microsoft
3 46 (28.75%) Active Directory
4 44 (27.50%) SQL
5 41 (25.63%) Degree
6 38 (23.75%) Windows Server
7 33 (20.63%) MS Excel
8 32 (20.00%) VMware
9 31 (19.38%) Oracle
10 28 (17.50%) Windows Server 2008
10 28 (17.50%) Windows Server 2012
11 27 (16.88%) MS Exchange
12 25 (15.63%) Finance
13 23 (14.38%) Windows 7
14 20 (12.50%) Exchange Server 2010
15 19 (11.88%) SAN
15 19 (11.88%) SLA
15 19 (11.88%) HTML
15 19 (11.88%) MS Office
15 19 (11.88%) VMware Infrastructure
16 18 (11.25%) JavaScript
17 17 (10.63%) Backup Exec
18 16 (10.00%) SQL Server
19 15 (9.38%) Unix
19 15 (9.38%) Firewall
19 15 (9.38%) Hyper-V
19 15 (9.38%) Oracle Database
20 14 (8.75%) SaaS
20 14 (8.75%) Service Delivery
20 14 (8.75%) ITIL

Technical Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (16.88%) MS Exchange
2 20 (12.50%) Exchange Server 2010
3 13 (8.13%) Apache
4 9 (5.63%) Exchange Server 2013
5 8 (5.00%) Exchange Server 2007
6 6 (3.75%) SharePoint
6 6 (3.75%) Skype for Business
7 5 (3.13%) IIS
7 5 (3.13%) WebSphere
8 3 (1.88%) Tomcat
9 2 (1.25%) Exchange Server 2000
9 2 (1.25%) WebLogic
10 1 (0.63%) BizTalk Server
10 1 (0.63%) JBoss
10 1 (0.63%) Oracle HTTP Server
10 1 (0.63%) SharePoint 2013
Applications
1 33 (20.63%) MS Excel
2 19 (11.88%) MS Office
3 1 (0.63%) MS PowerPoint
Business Applications
1 5 (3.13%) Remedy ITSM
2 4 (2.50%) Salesforce.com CRM
3 3 (1.88%) Oracle Applications
Cloud Services
1 14 (8.75%) SaaS
2 10 (6.25%) Office 365
3 1 (0.63%) Amazon AWS
Communications & Networking
1 19 (11.88%) SAN
2 15 (9.38%) Firewall
3 13 (8.13%) Internet
4 11 (6.88%) DHCP
4 11 (6.88%) DNS
5 7 (4.38%) SMTP
5 7 (4.38%) TCP/IP
6 6 (3.75%) NAS
7 4 (2.50%) IP Telephony
8 3 (1.88%) LDAP
9 2 (1.25%) Cisco ASA
9 2 (1.25%) Cisco IOS
9 2 (1.25%) Cisco PIX
9 2 (1.25%) iSCSI
9 2 (1.25%) Network Security
9 2 (1.25%) Skype
9 2 (1.25%) Wi-Fi
10 1 (0.63%) FCoE
10 1 (0.63%) HTTP
10 1 (0.63%) VPN
Database & Business Intelligence
1 16 (10.00%) SQL Server
2 15 (9.38%) Oracle Database
3 6 (3.75%) SQL Server 2005
4 4 (2.50%) MySQL
5 2 (1.25%) Oracle Database 11g
5 2 (1.25%) SQL Server Reporting Services
6 1 (0.63%) MS Access
6 1 (0.63%) RDBMS
6 1 (0.63%) Relational Database
6 1 (0.63%) SQL Server 2012
Development Applications
1 4 (2.50%) JIRA
2 1 (0.63%) Visual Studio
General
1 25 (15.63%) Finance
2 11 (6.88%) German Language
3 7 (4.38%) French Language
4 3 (1.88%) Banking
4 3 (1.88%) Retail
5 2 (1.25%) Manufacturing
6 1 (0.63%) Aerospace
6 1 (0.63%) Dutch Language
6 1 (0.63%) Law
6 1 (0.63%) Legal
6 1 (0.63%) Publishing
6 1 (0.63%) Telecoms
Libraries, Frameworks & Software Standards
1 19 (11.88%) HTML
2 14 (8.75%) .NET
3 9 (5.63%) CSS
4 5 (3.13%) XML
5 3 (1.88%) XSLT
6 2 (1.25%) REST
6 2 (1.25%) Web Services
7 1 (0.63%) ASP.NET
7 1 (0.63%) DHTML
7 1 (0.63%) FIX Protocol
7 1 (0.63%) SOAP
7 1 (0.63%) Windows SharePoint Services
Miscellaneous
1 13 (8.13%) Analytical Skills
2 10 (6.25%) Driving Licence
3 7 (4.38%) Computer Science
4 5 (3.13%) Chemistry
4 5 (3.13%) Management Information System
4 5 (3.13%) Mathematics
4 5 (3.13%) Physics
4 5 (3.13%) Smartphone
5 4 (2.50%) Fintech
5 4 (2.50%) iPad
6 3 (1.88%) Client/Server
7 2 (1.25%) Replication
8 1 (0.63%) Statistics
8 1 (0.63%) User Experience
8 1 (0.63%) Virtual Team
8 1 (0.63%) W3C
Operating Systems
1 87 (54.38%) Windows
2 38 (23.75%) Windows Server
3 28 (17.50%) Windows Server 2008
3 28 (17.50%) Windows Server 2012
4 23 (14.38%) Windows 7
5 15 (9.38%) Unix
6 11 (6.88%) Windows 10
7 9 (5.63%) Windows 8
8 8 (5.00%) Linux
8 8 (5.00%) Windows Server 2003
8 8 (5.00%) Windows XP
9 2 (1.25%) CentOS
9 2 (1.25%) Debian
9 2 (1.25%) Windows 2000 Server
10 1 (0.63%) Mac OS
10 1 (0.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (8.75%) ITIL
1 14 (8.75%) Service Delivery
2 12 (7.50%) Time Management
3 11 (6.88%) CRM
4 10 (6.25%) Service Management
5 9 (5.63%) Software Delivery
5 9 (5.63%) Software Testing
6 7 (4.38%) Information Security
6 7 (4.38%) Problem Management
7 5 (3.13%) Application Packaging
7 5 (3.13%) ITSM
7 5 (3.13%) Project Management
7 5 (3.13%) Server Monitoring
7 5 (3.13%) Software Engineering
8 4 (2.50%) Asset Management
8 4 (2.50%) Data Validation
8 4 (2.50%) Functional Testing
8 4 (2.50%) Incident Management
8 4 (2.50%) Risk Management
8 4 (2.50%) Validation
Programming Languages
1 44 (27.50%) SQL
2 18 (11.25%) JavaScript
3 12 (7.50%) PHP
4 10 (6.25%) Perl
5 9 (5.63%) Java
5 9 (5.63%) PL/SQL
5 9 (5.63%) Shell Script
5 9 (5.63%) VB
6 6 (3.75%) VB.NET
7 5 (3.13%) C#
8 3 (1.88%) PowerShell
8 3 (1.88%) Python
9 1 (0.63%) T-SQL
9 1 (0.63%) VB6
9 1 (0.63%) VBA
9 1 (0.63%) VBScript
Qualifications
1 41 (25.63%) Degree
2 6 (3.75%) Security Cleared
3 3 (1.88%) AAT
3 3 (1.88%) CCNA
3 3 (1.88%) Cisco Certification
4 2 (1.25%) ITIL Certification
4 2 (1.25%) MCSA
4 2 (1.25%) MCSE
4 2 (1.25%) Microsoft Certification
4 2 (1.25%) SC Cleared
5 1 (0.63%) CCDA
5 1 (0.63%) Citrix Certification
5 1 (0.63%) MCP
5 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (11.88%) SLA
2 3 (1.88%) QA
3 2 (1.25%) ISO/IEC 27001
System Software
1 46 (28.75%) Active Directory
2 19 (11.88%) VMware Infrastructure
3 15 (9.38%) Hyper-V
4 8 (5.00%) vSphere
4 8 (5.00%) XenApp
5 7 (4.38%) IMail Server
5 7 (4.38%) XenDesktop
6 5 (3.13%) Microsoft App-V
7 3 (1.88%) VMware ESX
8 2 (1.25%) DFS Replication
9 1 (0.63%) NFS
9 1 (0.63%) Oracle RAC
9 1 (0.63%) Virtual Machines
9 1 (0.63%) Virtual Servers
9 1 (0.63%) VMware ESXi
Systems Management
1 17 (10.63%) Backup Exec
2 5 (3.13%) FortiGate
3 4 (2.50%) Norton AntiVirus
4 2 (1.25%) Perfmon
5 1 (0.63%) OpenAM
5 1 (0.63%) Puppet
Vendors
1 47 (29.38%) Microsoft
2 32 (20.00%) VMware
3 31 (19.38%) Oracle
4 14 (8.75%) Cisco
4 14 (8.75%) Citrix
5 11 (6.88%) Symantec
6 10 (6.25%) IBM
6 10 (6.25%) Veeam
7 6 (3.75%) Salesforce.com
8 5 (3.13%) AppSense
8 5 (3.13%) NetSuite
8 5 (3.13%) Remedy
9 4 (2.50%) CheckPoint
10 2 (1.25%) Blue Coat
10 2 (1.25%) F5
10 2 (1.25%) Forcepoint
10 2 (1.25%) HP
10 2 (1.25%) Juniper
11 1 (0.63%) LANDesk
11 1 (0.63%) WatchGuard
Guildford, Surrey
McGregor Boyall
Salary: £30000 - £36000 per annum + Benefits & Bonus Package
Posted: 2 hours ago