The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 395 412 415
Rank change year-on-year
+17 +3
Permanent jobs requiring a Technical Support Analyst 45 36 32
As % of all permanent IT jobs located in the South East 0.21% 0.16% 0.14%
As % of the Job Titles category 0.22% 0.17% 0.15%
Number of salaries quoted 40 32 27
Average salary £32,500 £25,000 £24,000
Average salary % change year-on-year
+30.00% +4.16%
90% offered a salary of more than £22,000 £17,650 £20,000
10% offered a salary of more than £40,000 £35,000 £47,500
UK excluding London average salary £28,000 £25,000 £26,000
% change year-on-year
+12.00% -3.84%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20150 21570 21037
As % of all permanent IT jobs located in the South East 95.04% 94.73% 95.14%
Number of salaries quoted 16289 17120 17540
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 31 March 2015.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +15 14 £40,000 +45.45%
Surrey -2 11 £31,500 +46.51% 1
Hampshire -10 6 £28,500 +18.34%
East Sussex - 5 £23,500 -
West Sussex -5 4 £35,000 -
Oxfordshire - 4 £23,207 -
Buckinghamshire -7 1 £22,000 +4.76%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 31 March 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 46 (43.40%) Windows
2 41 (38.68%) SQL
3 38 (35.85%) Microsoft
4 36 (33.96%) Active Directory
5 31 (29.25%) Oracle
6 30 (28.30%) MS Office
7 24 (22.64%) MS Excel
8 21 (19.81%) VMware
9 20 (18.87%) DNS
10 19 (17.92%) German Language
11 18 (16.98%) DHCP
12 16 (15.09%) Windows XP
12 16 (15.09%) MS Exchange
12 16 (15.09%) Linux
12 16 (15.09%) Windows Server 2008
13 15 (14.15%) TCP/IP
13 15 (14.15%) Java
14 14 (13.21%) UNIX
14 14 (13.21%) ITIL
15 13 (12.26%) .NET
15 13 (12.26%) Windows Server 2003
15 13 (12.26%) Exchange Server 2010
15 13 (12.26%) Windows Server 2012
16 12 (11.32%) French Language
17 11 (10.38%) Analytical Skills
17 11 (10.38%) PostgreSQL
17 11 (10.38%) SQL Server
18 10 (9.43%) PL/SQL
18 10 (9.43%) Oracle Forms
18 10 (9.43%) Citrix

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 31 March 2015, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (15.09%) MS Exchange
2 13 (12.26%) Exchange Server 2010
3 9 (8.49%) Oracle SOA Suite
3 9 (8.49%) SharePoint
3 9 (8.49%) Oracle Workflow
3 9 (8.49%) Lotus Domino
4 8 (7.55%) Exchange Server 2003
4 8 (7.55%) Exchange Server 2007
5 6 (5.66%) IIS
6 1 (0.94%) JBoss
6 1 (0.94%) Apache
6 1 (0.94%) Tomcat
6 1 (0.94%) SharePoint Server
6 1 (0.94%) WebSphere
6 1 (0.94%) Joomla!
6 1 (0.94%) Office Communications Server
6 1 (0.94%) Lync
6 1 (0.94%) WebLogic
Applications
1 30 (28.30%) MS Office
2 24 (22.64%) MS Excel
Business Applications
1 9 (8.49%) Oracle EBS
1 9 (8.49%) Oracle EBS R12
2 2 (1.89%) BPCS
3 1 (0.94%) Dynamics AX
3 1 (0.94%) Google Analytics
Cloud Services
1 1 (0.94%) SaaS
Communications & Networking
1 20 (18.87%) DNS
2 18 (16.98%) DHCP
3 15 (14.15%) TCP/IP
4 9 (8.49%) Firewall
5 8 (7.55%) SAN
6 7 (6.60%) VLAN
6 7 (6.60%) iSCSI
7 6 (5.66%) VPN
8 5 (4.72%) FTP
8 5 (4.72%) LAN
8 5 (4.72%) VoIP
8 5 (4.72%) Internet
8 5 (4.72%) Wi-Fi
9 1 (0.94%) IP Telephony
9 1 (0.94%) Network Security
9 1 (0.94%) NAS
9 1 (0.94%) Intranet
Database & Business Intelligence
1 11 (10.38%) SQL Server
1 11 (10.38%) PostgreSQL
2 9 (8.49%) Oracle Reports
3 6 (5.66%) MS Access
3 6 (5.66%) MySQL
4 5 (4.72%) SQL Server 2005
5 2 (1.89%) Oracle Database
6 1 (0.94%) Relational Database
6 1 (0.94%) SQL Server Reporting Services
6 1 (0.94%) Oracle Database 11g
6 1 (0.94%) SQL Server Analysis Services
6 1 (0.94%) Big Data
6 1 (0.94%) RDBMS
6 1 (0.94%) DB2
Development Applications
1 10 (9.43%) Oracle Forms
2 9 (8.49%) Toad
3 1 (0.94%) Subversion
3 1 (0.94%) Maven
3 1 (0.94%) Jenkins
General
1 19 (17.92%) German Language
2 12 (11.32%) French Language
3 8 (7.55%) Finance
4 7 (6.60%) Italian Language
5 6 (5.66%) Spanish Language
5 6 (5.66%) Back Office
6 4 (3.77%) Retail
7 2 (1.89%) Marketing
7 2 (1.89%) Manufacturing
7 2 (1.89%) Financial Institution
7 2 (1.89%) Telecoms
8 1 (0.94%) Electronics
8 1 (0.94%) Banking
Libraries, Frameworks & Software Standards
1 13 (12.26%) .NET
2 9 (8.49%) Oracle Fusion
3 8 (7.55%) HTML
4 6 (5.66%) ASP.NET
5 5 (4.72%) CSS
6 2 (1.89%) Web Services
7 1 (0.94%) XML
7 1 (0.94%) Ajax
7 1 (0.94%) JSP
7 1 (0.94%) J2EE
Miscellaneous
1 11 (10.38%) Analytical Skills
2 5 (4.72%) Social Media
2 5 (4.72%) Enterprise Software
3 3 (2.83%) Client/Server
3 3 (2.83%) Computer Science
4 2 (1.89%) Life Science
5 1 (0.94%) Video Conferencing
5 1 (0.94%) Data Integration
5 1 (0.94%) Clustering
5 1 (0.94%) Mathematics
Operating Systems
1 46 (43.40%) Windows
2 16 (15.09%) Linux
2 16 (15.09%) Windows XP
2 16 (15.09%) Windows Server 2008
3 14 (13.21%) UNIX
4 13 (12.26%) Windows Server 2012
4 13 (12.26%) Windows Server 2003
5 8 (7.55%) Windows 7
6 4 (3.77%) Mac OS X
7 3 (2.83%) Windows 8
7 3 (2.83%) Windows Vista
8 2 (1.89%) Windows 2000
9 1 (0.94%) Solaris
9 1 (0.94%) SUSE
9 1 (0.94%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (13.21%) ITIL
2 10 (9.43%) Project Management
3 9 (8.49%) CMMI
3 9 (8.49%) SOA
3 9 (8.49%) Test Management
3 9 (8.49%) E-business
3 9 (8.49%) Workflow
4 8 (7.55%) Root Cause Analysis
5 7 (6.60%) Time Management
5 7 (6.60%) Problem Management
6 6 (5.66%) Service Delivery
6 6 (5.66%) Service Management
6 6 (5.66%) ERP
6 6 (5.66%) Incident Management
7 5 (4.72%) Product Management
7 5 (4.72%) Release Management
8 4 (3.77%) Mentoring
9 2 (1.89%) High Availability
9 2 (1.89%) Continuous Improvement
9 2 (1.89%) OOP
Programming Languages
1 41 (38.68%) SQL
2 15 (14.15%) Java
3 10 (9.43%) PL/SQL
4 7 (6.60%) C#
4 7 (6.60%) VB.NET
5 3 (2.83%) C++
5 3 (2.83%) Perl
6 2 (1.89%) PHP
6 2 (1.89%) JavaScript
6 2 (1.89%) PowerShell
7 1 (0.94%) Delphi
7 1 (0.94%) C
7 1 (0.94%) VBA
7 1 (0.94%) Python
7 1 (0.94%) Pascal
7 1 (0.94%) Shell Script
7 1 (0.94%) Ruby
7 1 (0.94%) X++
Qualifications
1 9 (8.49%) Microsoft Certification
1 9 (8.49%) Degree
2 7 (6.60%) MCP
3 5 (4.72%) Security Cleared
4 4 (3.77%) DV Cleared
5 3 (2.83%) SC Cleared
5 3 (2.83%) MCSE
6 1 (0.94%) MCSA
6 1 (0.94%) CCNA
6 1 (0.94%) CCA
6 1 (0.94%) Citrix Certification
6 1 (0.94%) CCEA
6 1 (0.94%) Cisco Certification
6 1 (0.94%) Oracle Certification
6 1 (0.94%) MOS
6 1 (0.94%) VMware Certified Professional (VCP)
6 1 (0.94%) MCITP
6 1 (0.94%) HNC
6 1 (0.94%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (7.55%) SLA
2 1 (0.94%) ISO 9001
System Software
1 36 (33.96%) Active Directory
2 10 (9.43%) VMware Infrastructure
3 7 (6.60%) XenApp
3 7 (6.60%) XenDesktop
4 2 (1.89%) vSphere
4 2 (1.89%) VMware ESXi
4 2 (1.89%) Hyper-V
5 1 (0.94%) XenServer
5 1 (0.94%) vCloud
5 1 (0.94%) KVM
Systems Management
1 7 (6.60%) Norton AntiVirus
1 7 (6.60%) Backup Exec
2 3 (2.83%) SCCM
3 2 (1.89%) OpenView Configuration Management
Vendors
1 38 (35.85%) Microsoft
2 31 (29.25%) Oracle
3 21 (19.81%) VMware
4 10 (9.43%) Citrix
5 8 (7.55%) Symantec
6 7 (6.60%) McAfee
6 7 (6.60%) SonicWALL
7 6 (5.66%) HP
8 5 (4.72%) Cisco
9 3 (2.83%) Dell
9 3 (2.83%) Apple
9 3 (2.83%) Veritas
10 2 (1.89%) CommVault
10 2 (1.89%) IBM
11 1 (0.94%) Sybase
11 1 (0.94%) Business Objects
11 1 (0.94%) Compuware
11 1 (0.94%) BancTec
11 1 (0.94%) Red Hat
11 1 (0.94%) Avaya
Guildford
Austin Fraser Limited
Salary: £30000 - £35000 per annum + car, fuel card
Posted: 27 days ago