The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 397 399 406
Rank change year-on-year
+2 +7
Permanent jobs requiring a Technical Support Analyst 43 35 38
As % of all permanent IT jobs located in the South East 0.20% 0.16% 0.17%
As % of the Job Titles category 0.21% 0.17% 0.18%
Number of salaries quoted 38 34 29
Average salary £31,250 £35,000 £30,000
Average salary % change year-on-year
-10.71% +16.66%
90% offered a salary of more than £18,500 £24,500 £24,000
10% offered a salary of more than £45,000 £42,500 £38,800
UK excluding London average salary £25,000 £28,750 £27,500
% change year-on-year
-13.04% +4.54%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20681 20449 21581
As % of all permanent IT jobs located in the South East 94.68% 94.99% 95.50%
Number of salaries quoted 16309 16863 18474
Average salary £42,000 £42,000 £40,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 21 October 2014.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +7 9 £32,500 -7.14% 4
Surrey -16 9 £30,000 +7.14% 1
West Sussex -6 8 £36,000 +2.85% 1
Hampshire -4 5 £18,500 -41.26% 1
Oxfordshire +16 3 £50,000 +92.30% 1
Kent +7 3 £24,000 -32.39%
East Sussex -13 3 £38,000 - 1
Buckinghamshire - 3 £32,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 21 October 2014, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 69 (66.35%) Windows
2 49 (47.12%) SQL
3 42 (40.38%) Microsoft
4 32 (30.77%) Active Directory
5 27 (25.96%) MS Excel
6 26 (25.00%) SQL Server
7 22 (21.15%) VMware
8 21 (20.19%) TCP/IP
9 20 (19.23%) MS Exchange
9 20 (19.23%) Firewall
10 18 (17.31%) HTML
11 17 (16.35%) MS Office
11 17 (16.35%) Degree
11 17 (16.35%) Computer Science
12 15 (14.42%) Web Development
12 15 (14.42%) DNS
12 15 (14.42%) Microsoft Certification
12 15 (14.42%) Windows Server 2003
12 15 (14.42%) Internet
13 12 (11.54%) MCSE
13 12 (11.54%) Windows XP
13 12 (11.54%) CSS
13 12 (11.54%) JavaScript
14 11 (10.58%) ITIL
14 11 (10.58%) Citrix
14 11 (10.58%) SQL Server Reporting Services
14 11 (10.58%) Mathematics
14 11 (10.58%) Windows Server 2012
15 10 (9.62%) Windows Server 2008
15 10 (9.62%) DHCP

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 21 October 2014, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (19.23%) MS Exchange
2 6 (5.77%) Exchange Server 2003
3 4 (3.85%) Exchange Server 2010
4 3 (2.88%) IIS
4 3 (2.88%) SharePoint
4 3 (2.88%) Exchange Server 2007
4 3 (2.88%) Exchange Server 2013
5 2 (1.92%) Blackberry Enterprise Server
5 2 (1.92%) SAS
6 1 (0.96%) WebLogic
6 1 (0.96%) Exchange Server 2000
6 1 (0.96%) SharePoint Server
6 1 (0.96%) Lync
6 1 (0.96%) Office Communications Server
Applications
1 27 (25.96%) MS Excel
2 17 (16.35%) MS Office
3 5 (4.81%) MS PowerPoint
Cloud Services
1 4 (3.85%) SaaS
Communications & Networking
1 21 (20.19%) TCP/IP
2 20 (19.23%) Firewall
3 15 (14.42%) DNS
3 15 (14.42%) Internet
4 10 (9.62%) DHCP
5 8 (7.69%) VoIP
6 7 (6.73%) Ethernet
6 7 (6.73%) SAN
7 4 (3.85%) SMTP
8 3 (2.88%) WAN
8 3 (2.88%) VLAN
8 3 (2.88%) iSCSI
9 2 (1.92%) NetScaler
9 2 (1.92%) Unified Communications
9 2 (1.92%) Wireless
9 2 (1.92%) WLAN
9 2 (1.92%) GPRS
9 2 (1.92%) LAN
9 2 (1.92%) HTTP
10 1 (0.96%) VPN
Database & Business Intelligence
1 26 (25.00%) SQL Server
2 11 (10.58%) SQL Server Reporting Services
3 7 (6.73%) Crystal Reports
4 4 (3.85%) Relational Database
5 2 (1.92%) Big Data
6 1 (0.96%) Oracle Reports
6 1 (0.96%) MySQL
6 1 (0.96%) MS Access
Development Applications
1 4 (3.85%) Team Foundation Server
2 2 (1.92%) Oracle Forms
3 1 (0.96%) Oracle APEX
3 1 (0.96%) Subversion
3 1 (0.96%) Maven
3 1 (0.96%) Jenkins
General
1 10 (9.62%) Finance
2 6 (5.77%) German Language
3 5 (4.81%) Electronics
3 5 (4.81%) French Language
4 4 (3.85%) Front Office
5 1 (0.96%) Back Office
5 1 (0.96%) Telecoms
5 1 (0.96%) Local Government
5 1 (0.96%) Banking
5 1 (0.96%) Retail
Libraries, Frameworks & Software Standards
1 18 (17.31%) HTML
2 12 (11.54%) CSS
3 9 (8.65%) jQuery
4 5 (4.81%) .NET
5 1 (0.96%) JSP
5 1 (0.96%) XML
5 1 (0.96%) J2EE
Miscellaneous
1 17 (16.35%) Computer Science
2 11 (10.58%) Mathematics
3 7 (6.73%) Physics
4 5 (4.81%) Blackberry
5 4 (3.85%) Life Science
6 2 (1.92%) Visualisation
7 1 (0.96%) Thin Client
7 1 (0.96%) Fat Client
7 1 (0.96%) iPad
7 1 (0.96%) Video Conferencing
Operating Systems
1 69 (66.35%) Windows
2 15 (14.42%) Windows Server 2003
3 12 (11.54%) Windows XP
4 11 (10.58%) Windows Server 2012
5 10 (9.62%) Windows Server 2008
6 8 (7.69%) Linux
7 7 (6.73%) UNIX
8 5 (4.81%) Windows 8
8 5 (4.81%) Windows 7
9 4 (3.85%) Windows 2000
10 3 (2.88%) Mac OS X
11 2 (1.92%) Windows Mobile
11 2 (1.92%) AIX
12 1 (0.96%) Windows Vista
12 1 (0.96%) Windows 2000 Server
Processes & Methodologies
1 15 (14.42%) Web Development
2 11 (10.58%) ITIL
3 8 (7.69%) Problem Management
3 8 (7.69%) Service Delivery
4 5 (4.81%) CRM
4 5 (4.81%) Disaster Recovery
5 4 (3.85%) Software Engineering
5 4 (3.85%) Service Management
6 3 (2.88%) Incident Management
6 3 (2.88%) Data Analysis
7 2 (1.92%) Line Management
7 2 (1.92%) Strategic Planning
7 2 (1.92%) Software Testing
7 2 (1.92%) Stakeholder Management
7 2 (1.92%) Project Management
8 1 (0.96%) Workflow
8 1 (0.96%) Release Management
8 1 (0.96%) Mentoring
8 1 (0.96%) Root Cause Analysis
8 1 (0.96%) Time Management
Programming Languages
1 49 (47.12%) SQL
2 12 (11.54%) JavaScript
3 4 (3.85%) Java
4 1 (0.96%) C
4 1 (0.96%) C++
4 1 (0.96%) Perl
4 1 (0.96%) PHP
4 1 (0.96%) PL/SQL
4 1 (0.96%) Python
4 1 (0.96%) Ruby
4 1 (0.96%) PowerShell
Qualifications
1 17 (16.35%) Degree
2 15 (14.42%) Microsoft Certification
3 12 (11.54%) MCSE
4 9 (8.65%) Security Cleared
5 8 (7.69%) MCITP
6 7 (6.73%) MCP
6 7 (6.73%) CCNA
6 7 (6.73%) Cisco Certification
7 5 (4.81%) SC Cleared
8 3 (2.88%) DV Cleared
9 2 (1.92%) VMware Certified Professional (VCP)
9 2 (1.92%) MCTS
9 2 (1.92%) MCSA
10 1 (0.96%) Network+ Certification
10 1 (0.96%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (8.65%) SLA
2 5 (4.81%) QA
3 1 (0.96%) ISO 9001
System Software
1 32 (30.77%) Active Directory
2 9 (8.65%) VMware Infrastructure
2 9 (8.65%) vSphere
3 5 (4.81%) XenApp
3 5 (4.81%) XenDesktop
4 4 (3.85%) Hyper-V
4 4 (3.85%) IMail Server
5 2 (1.92%) VMware ESXi
5 2 (1.92%) Terminal Services
Systems Management
1 3 (2.88%) Norton AntiVirus
1 3 (2.88%) Backup Exec
2 1 (0.96%) SCCM
Vendors
1 42 (40.38%) Microsoft
2 22 (21.15%) VMware
3 11 (10.58%) Citrix
4 10 (9.62%) Cisco
5 8 (7.69%) SAP
6 6 (5.77%) Oracle
7 5 (4.81%) Apple
8 4 (3.85%) HP
9 3 (2.88%) Avaya
9 3 (2.88%) Symantec
9 3 (2.88%) McAfee
9 3 (2.88%) SonicWALL
10 2 (1.92%) BT
10 2 (1.92%) Red Hat
11 1 (0.96%) Business Objects
11 1 (0.96%) Perforce
11 1 (0.96%) Polycom
11 1 (0.96%) Tandberg
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + generous bonus + benefits
Posted: Yesterday
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: Yesterday
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £20,000 to £25,000 per annum +10% bonus + excellent benefits
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £38000 Per Annum
Posted: 4 days ago
Maidenhead, Berkshire
Fixed Recruitment
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 4 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £36000 Per Annum
Posted: 4 days ago
Didcot, Oxfordshire
Research Councils UK
Posted: 4 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Private Healthcare & Pension
Posted: 6 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 22 days ago