The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 382 400 398
Rank change year-on-year
+18 -2
Permanent jobs requiring a Technical Support Analyst 82 57 45
As % of all permanent IT jobs located in the South East 0.42% 0.28% 0.22%
As % of the Job Titles category 0.44% 0.29% 0.23%
Number of salaries quoted 72 52 36
Average salary £32,750 £35,000 £29,250
Average salary % change year-on-year
-6.42% +19.65%
90% offered a salary of more than £24,000 £23,924 £19,750
10% offered a salary of more than £45,000 £55,000 £36,500
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 5 February 2016.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +24 33 £28,500 -24.00% 3
Hampshire +15 20 £45,000 -18.18% 1
Surrey +4 9 £24,500 -27.94% 1
West Sussex -1 7 £32,500 -7.14% 2
East Sussex +11 5 £25,000 -34.21%
Buckinghamshire -10 4 £35,000 -
Kent - 4 £42,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 57 (37.75%) Windows
2 47 (31.13%) Active Directory
3 43 (28.48%) Microsoft
4 39 (25.83%) MS Excel
5 36 (23.84%) Degree
6 30 (19.87%) Windows Server
7 29 (19.21%) Analytical Skills
7 29 (19.21%) MS Exchange
8 28 (18.54%) VMware
9 26 (17.22%) Firewall
9 26 (17.22%) SQL
9 26 (17.22%) Windows 7
10 25 (16.56%) ITIL
11 23 (15.23%) Linux
11 23 (15.23%) SLA
11 23 (15.23%) Service Delivery
12 21 (13.91%) Internet
13 20 (13.25%) Windows Server 2008
13 20 (13.25%) Exchange Server 2010
14 19 (12.58%) Windows Server 2012
14 19 (12.58%) DNS
14 19 (12.58%) MS Office
14 19 (12.58%) SQL Server
15 18 (11.92%) .NET
15 18 (11.92%) Finance
16 17 (11.26%) CRM
16 17 (11.26%) VMware Infrastructure
17 16 (10.60%) Computer Science
17 16 (10.60%) SAN
18 15 (9.93%) SharePoint

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (19.21%) MS Exchange
2 20 (13.25%) Exchange Server 2010
3 15 (9.93%) SharePoint
4 14 (9.27%) IIS
5 12 (7.95%) Apache
5 12 (7.95%) Tomcat
5 12 (7.95%) WebLogic
5 12 (7.95%) WebSphere
6 7 (4.64%) Exchange Server 2007
6 7 (4.64%) Lync
7 6 (3.97%) Exchange Server 2013
8 2 (1.32%) Office Communications Server
8 2 (1.32%) SharePoint 2013
8 2 (1.32%) SharePoint Server
9 1 (0.66%) Blackberry Enterprise Server
9 1 (0.66%) JBoss
9 1 (0.66%) NetWeaver
9 1 (0.66%) SAP EP
9 1 (0.66%) SAP Portal
Applications
1 39 (25.83%) MS Excel
2 19 (12.58%) MS Office
3 2 (1.32%) MS PowerPoint
Business Applications
1 1 (0.66%) SAP SRM
Cloud Services
1 14 (9.27%) SaaS
2 1 (0.66%) Office 365
Communications & Networking
1 26 (17.22%) Firewall
2 21 (13.91%) Internet
3 19 (12.58%) DNS
4 16 (10.60%) SAN
5 13 (8.61%) SMTP
5 13 (8.61%) TCP/IP
6 12 (7.95%) VPN
7 6 (3.97%) VoIP
8 5 (3.31%) DHCP
9 4 (2.65%) Network Security
10 2 (1.32%) iSCSI
10 2 (1.32%) LAN
10 2 (1.32%) NAS
10 2 (1.32%) Telepresence
10 2 (1.32%) VLAN
10 2 (1.32%) WAN
10 2 (1.32%) WebEx
11 1 (0.66%) FCoE
11 1 (0.66%) Remote Desktop
11 1 (0.66%) Skype
Database & Business Intelligence
1 19 (12.58%) SQL Server
2 9 (5.96%) SQL Server Reporting Services
3 6 (3.97%) SQL Server 2005
4 4 (2.65%) SQL Server 2012
5 3 (1.99%) BusinessObjects
6 1 (0.66%) Crystal Reports
6 1 (0.66%) Data Warehouse
6 1 (0.66%) Informix
6 1 (0.66%) MySQL
6 1 (0.66%) Oracle Database
6 1 (0.66%) Oracle Database 11g
6 1 (0.66%) Oracle9i Database
6 1 (0.66%) PostgreSQL
6 1 (0.66%) SAP BI
6 1 (0.66%) SAP BW
6 1 (0.66%) SAP Data Services
Development Applications
1 8 (5.30%) Visual Studio
2 4 (2.65%) Selenium
General
1 18 (11.92%) Finance
2 14 (9.27%) German Language
3 7 (4.64%) Manufacturing
4 2 (1.32%) Avionics
5 1 (0.66%) Advertising
5 1 (0.66%) Aerospace
5 1 (0.66%) Automotive
5 1 (0.66%) Electronics
5 1 (0.66%) Legal
5 1 (0.66%) Marketing
5 1 (0.66%) Publishing
5 1 (0.66%) Telecoms
Libraries, Frameworks & Software Standards
1 18 (11.92%) .NET
2 14 (9.27%) HTML
3 10 (6.62%) CSS
3 10 (6.62%) XML
4 5 (3.31%) ASP.NET
4 5 (3.31%) Web Services
5 4 (2.65%) DHTML
5 4 (2.65%) SOAP
6 2 (1.32%) Windows SharePoint Services
7 1 (0.66%) BAPI
7 1 (0.66%) Middleware
7 1 (0.66%) SAP ALE
7 1 (0.66%) SAP Basis
7 1 (0.66%) SAP PI
7 1 (0.66%) SAP XI
7 1 (0.66%) Web Dynpro
Miscellaneous
1 29 (19.21%) Analytical Skills
2 16 (10.60%) Computer Science
3 6 (3.97%) Chemistry
3 6 (3.97%) Management Information System
3 6 (3.97%) Mathematics
3 6 (3.97%) Physics
4 4 (2.65%) Fintech
4 4 (2.65%) W3C
5 3 (1.99%) Video Conferencing
6 2 (1.32%) Replication
7 1 (0.66%) Blackberry
7 1 (0.66%) Client/Server
7 1 (0.66%) Driving Licence
7 1 (0.66%) EPoS
7 1 (0.66%) Fat Client
7 1 (0.66%) Handset
7 1 (0.66%) Thin Client
Operating Systems
1 57 (37.75%) Windows
2 30 (19.87%) Windows Server
3 26 (17.22%) Windows 7
4 23 (15.23%) Linux
5 20 (13.25%) Windows Server 2008
6 19 (12.58%) Windows Server 2012
7 13 (8.61%) Windows XP
8 11 (7.28%) Windows Server 2003
9 9 (5.96%) Windows 8
10 7 (4.64%) Unix
11 6 (3.97%) Windows 10
12 1 (0.66%) Android
12 1 (0.66%) Apple iOS
12 1 (0.66%) Red Hat Enterprise Linux
12 1 (0.66%) Solaris
12 1 (0.66%) SUSE
12 1 (0.66%) Windows 2000
Processes & Methodologies
1 25 (16.56%) ITIL
2 23 (15.23%) Service Delivery
3 17 (11.26%) CRM
4 8 (5.30%) Service Management
4 8 (5.30%) Software Engineering
5 6 (3.97%) Data Validation
5 6 (3.97%) Functional Testing
5 6 (3.97%) Validation
6 5 (3.31%) Application Packaging
6 5 (3.31%) ERP
6 5 (3.31%) Problem Management
6 5 (3.31%) SDLC
6 5 (3.31%) Server Monitoring
6 5 (3.31%) Time Management
7 4 (2.65%) Asset Management
7 4 (2.65%) Risk Management
7 4 (2.65%) Software Deployment
7 4 (2.65%) Structured Programming
7 4 (2.65%) Test Scripting
7 4 (2.65%) Web Development
Programming Languages
1 26 (17.22%) SQL
2 15 (9.93%) VB
3 14 (9.27%) C#
4 11 (7.28%) JavaScript
4 11 (7.28%) VB.NET
5 10 (6.62%) Shell Script
6 7 (4.64%) PowerShell
7 5 (3.31%) C++
8 4 (2.65%) F#
8 4 (2.65%) PHP
8 4 (2.65%) VB6
8 4 (2.65%) VBScript
9 3 (1.99%) Java
10 1 (0.66%) ABAP
10 1 (0.66%) Perl
Qualifications
1 36 (23.84%) Degree
2 6 (3.97%) Security Cleared
3 4 (2.65%) SC Cleared
4 3 (1.99%) CCNA
4 3 (1.99%) Cisco Certification
5 1 (0.66%) A+ Certification
5 1 (0.66%) AAT
5 1 (0.66%) Citrix Certification
5 1 (0.66%) MCP
5 1 (0.66%) Microsoft Certification
5 1 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 23 (15.23%) SLA
2 6 (3.97%) QA
System Software
1 47 (31.13%) Active Directory
2 17 (11.26%) VMware Infrastructure
3 13 (8.61%) IMail Server
4 8 (5.30%) vSphere
5 7 (4.64%) XenApp
5 7 (4.64%) XenDesktop
6 5 (3.31%) Microsoft App-V
7 3 (1.99%) Hyper-V
8 2 (1.32%) DFS Replication
8 2 (1.32%) VMware ESX
8 2 (1.32%) VMware ESXi
9 1 (0.66%) NFS
Systems Management
1 6 (3.97%) Backup Exec
2 5 (3.31%) FortiGate
Vendors
1 43 (28.48%) Microsoft
2 28 (18.54%) VMware
3 13 (8.61%) Citrix
3 13 (8.61%) Oracle
4 9 (5.96%) Cisco
5 6 (3.97%) IBM
6 5 (3.31%) AppSense
6 5 (3.31%) HP
7 4 (2.65%) CheckPoint
7 4 (2.65%) LANDesk
7 4 (2.65%) Veeam
8 3 (1.99%) Avaya
8 3 (1.99%) Dell
8 3 (1.99%) Palo Alto
8 3 (1.99%) SAP
8 3 (1.99%) SonicWALL
9 2 (1.32%) Baan
9 2 (1.32%) Hyperion
9 2 (1.32%) Polycom
9 2 (1.32%) Tandberg
Slough, Berkshire
Connected IT
Salary: £25000 - £45000 per annum + Benefits
Posted: 15 hours ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 17 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £26000 - £28000 per annum + Benefits
Posted: Yesterday
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £30,000 to £40,000 per annum + benefits
Posted: Yesterday
Chertsey, Surrey
Cegedim Health Services
Salary: From £26,000 to £34,000 per annum Plus Company Benefits
Posted: Yesterday
Oxfordshire
Red10
Salary: £45000 - £60000 per annum + Bonus and Benefits
Posted: Yesterday
Crawley, West Sussex
Ashdown IT
Salary: £20000 - £28000 per annum + benefits
Posted: 2 days ago
Farnborough, Hampshire
Hogg Robinson plc
Salary: Competitive
Posted: 19 days ago