The statistics below represent IT jobs advertised across the South East region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 377 373 417
Rank change year-on-year
-4 +44
Permanent jobs requiring a Technical Support Analyst 64 83 66
As % of all permanent IT jobs located in the South East 0.35% 0.40% 0.29%
As % of the Job Titles category 0.36% 0.41% 0.30%
Number of salaries quoted 55 77 62
Median salary £27,500 £24,500 £28,750
Median salary % change year-on-year
+12.24% -14.78%
90% offered a salary of more than £21,000 £20,500 £20,500
10% offered a salary of more than £35,000 £42,500 £35,000
UK excluding London median salary £27,500 £25,000 £29,500
% change year-on-year
+10.00% -15.25%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17951 20114 21982
As % of all permanent IT jobs located in the South East 97.18% 96.79% 96.75%
Number of salaries quoted 15265 16515 17511
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Salary Trend in the South East

Technical Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South East region over the 3 months to 29 July 2016.

Technical Support Analyst Salary Histogram in the South East

Technical Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +2 19 £25,000 +2.04%
East Sussex +8 9 £23,000 +15.00% 1
Oxfordshire -11 9 £31,000 +15.88% 1
West Sussex +4 7 £35,000 -
Berkshire -1 7 £32,500 -23.52% 1
Kent +21 6 £22,500 -55.00%
Buckinghamshire +19 4 £21,500 -14.85% 2
Hampshire -1 3 £35,000 +1.44% 1
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Analyst in the job title.

1 76 (51.70%) Windows
2 42 (28.57%) Microsoft
3 41 (27.89%) SQL
4 40 (27.21%) Degree
5 31 (21.09%) Active Directory
6 29 (19.73%) Oracle
6 29 (19.73%) Windows Server
7 28 (19.05%) MS Excel
8 23 (15.65%) VMware
9 22 (14.97%) Windows Server 2008
9 22 (14.97%) Windows Server 2012
10 21 (14.29%) Finance
11 19 (12.93%) MS Office
12 18 (12.24%) MS Exchange
13 17 (11.56%) HTML
13 17 (11.56%) JavaScript
13 17 (11.56%) SaaS
14 16 (10.88%) VMware Infrastructure
14 16 (10.88%) Oracle Database
15 15 (10.20%) Hyper-V
15 15 (10.20%) Windows 7
15 15 (10.20%) Unix
16 13 (8.84%) Backup Exec
16 13 (8.84%) Firewall
16 13 (8.84%) Apache
16 13 (8.84%) SAN
17 12 (8.16%) SLA
17 12 (8.16%) Cisco
17 12 (8.16%) ITIL
17 12 (8.16%) Java

Technical Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.24%) MS Exchange
2 13 (8.84%) Apache
3 8 (5.44%) Exchange Server 2010
4 6 (4.08%) WebSphere
5 5 (3.40%) Exchange Server 2013
5 5 (3.40%) IIS
6 3 (2.04%) Exchange Server 2003
6 3 (2.04%) Exchange Server 2007
6 3 (2.04%) Tomcat
7 2 (1.36%) Exchange Server 2000
7 2 (1.36%) SharePoint
7 2 (1.36%) Skype for Business
7 2 (1.36%) WebLogic
8 1 (0.68%) BizTalk Server
8 1 (0.68%) JBoss
8 1 (0.68%) Oracle HTTP Server
8 1 (0.68%) SharePoint 2013
Applications
1 28 (19.05%) MS Excel
2 19 (12.93%) MS Office
3 1 (0.68%) MS PowerPoint
Business Applications
1 8 (5.44%) Remedy ITSM
2 4 (2.72%) Oracle Applications
2 4 (2.72%) Salesforce.com CRM
Cloud Services
1 17 (11.56%) SaaS
2 10 (6.80%) Office 365
3 1 (0.68%) Amazon AWS
Communications & Networking
1 13 (8.84%) Firewall
1 13 (8.84%) SAN
2 10 (6.80%) DHCP
2 10 (6.80%) DNS
3 9 (6.12%) Internet
4 7 (4.76%) SMTP
5 6 (4.08%) TCP/IP
6 4 (2.72%) Cisco ASA
6 4 (2.72%) Cisco PIX
6 4 (2.72%) IP Telephony
6 4 (2.72%) NAS
6 4 (2.72%) Network Security
6 4 (2.72%) Skype
7 3 (2.04%) LDAP
8 2 (1.36%) Cisco IOS
8 2 (1.36%) Wi-Fi
9 1 (0.68%) HTTP
9 1 (0.68%) LAN
9 1 (0.68%) VPN
9 1 (0.68%) WAN
Database & Business Intelligence
1 16 (10.88%) Oracle Database
2 12 (8.16%) SQL Server
3 4 (2.72%) MySQL
4 2 (1.36%) Oracle Database 11g
4 2 (1.36%) SQL Server 2005
5 1 (0.68%) MS Access
5 1 (0.68%) RDBMS
5 1 (0.68%) Relational Database
5 1 (0.68%) SQL Server Reporting Services
Development Applications
1 4 (2.72%) JIRA
General
1 21 (14.29%) Finance
2 7 (4.76%) French Language
2 7 (4.76%) German Language
3 4 (2.72%) Banking
4 3 (2.04%) Retail
5 1 (0.68%) Aerospace
5 1 (0.68%) Dutch Language
5 1 (0.68%) Law
5 1 (0.68%) Legal
5 1 (0.68%) Manufacturing
5 1 (0.68%) Publishing
5 1 (0.68%) Telecoms
Libraries, Frameworks & Software Standards
1 17 (11.56%) HTML
2 12 (8.16%) .NET
3 8 (5.44%) CSS
4 3 (2.04%) FIX Protocol
4 3 (2.04%) XML
4 3 (2.04%) XSLT
5 2 (1.36%) REST
6 1 (0.68%) Web Services
6 1 (0.68%) Windows SharePoint Services
Miscellaneous
1 12 (8.16%) Analytical Skills
2 10 (6.80%) Driving Licence
3 6 (4.08%) Computer Science
4 5 (3.40%) Chemistry
4 5 (3.40%) Mathematics
4 5 (3.40%) Physics
5 4 (2.72%) iPad
6 3 (2.04%) Client/Server
7 1 (0.68%) Blackberry
7 1 (0.68%) iPhone
7 1 (0.68%) Management Information System
7 1 (0.68%) Replication
7 1 (0.68%) Smartphone
7 1 (0.68%) Statistics
7 1 (0.68%) User Experience
7 1 (0.68%) Virtual Team
Operating Systems
1 76 (51.70%) Windows
2 29 (19.73%) Windows Server
3 22 (14.97%) Windows Server 2008
3 22 (14.97%) Windows Server 2012
4 15 (10.20%) Unix
4 15 (10.20%) Windows 7
5 9 (6.12%) Windows 8
6 8 (5.44%) Linux
7 7 (4.76%) Windows 10
7 7 (4.76%) Windows XP
8 6 (4.08%) Windows Server 2003
9 4 (2.72%) Mac OS X
10 2 (1.36%) CentOS
10 2 (1.36%) Debian
10 2 (1.36%) Windows 2000 Server
11 1 (0.68%) Mac OS
11 1 (0.68%) Red Hat Enterprise Linux
11 1 (0.68%) Windows Vista
Processes & Methodologies
1 12 (8.16%) ITIL
1 12 (8.16%) Time Management
2 11 (7.48%) CRM
3 9 (6.12%) Service Management
3 9 (6.12%) Software Delivery
4 8 (5.44%) Information Security
4 8 (5.44%) ITSM
4 8 (5.44%) Software Testing
5 5 (3.40%) Project Management
5 5 (3.40%) Service Delivery
5 5 (3.40%) Software Engineering
6 4 (2.72%) ERP
6 4 (2.72%) Incident Management
6 4 (2.72%) Web Development
7 3 (2.04%) Data Validation
7 3 (2.04%) Functional Testing
7 3 (2.04%) Mentoring
7 3 (2.04%) Problem Management
7 3 (2.04%) Validation
7 3 (2.04%) Web Design
Programming Languages
1 41 (27.89%) SQL
2 17 (11.56%) JavaScript
3 12 (8.16%) Java
3 12 (8.16%) PHP
4 10 (6.80%) Perl
5 9 (6.12%) PL/SQL
5 9 (6.12%) Shell Script
6 7 (4.76%) VB
7 5 (3.40%) VB.NET
8 3 (2.04%) C#
8 3 (2.04%) Python
9 2 (1.36%) PowerShell
10 1 (0.68%) T-SQL
10 1 (0.68%) VBA
Qualifications
1 40 (27.21%) Degree
2 8 (5.44%) CCNA
2 8 (5.44%) Cisco Certification
3 7 (4.76%) Security Cleared
4 5 (3.40%) MCSE
4 5 (3.40%) Microsoft Certification
5 3 (2.04%) AAT
5 3 (2.04%) MCITP
6 2 (1.36%) ITIL Certification
6 2 (1.36%) MCSA
7 1 (0.68%) CCDA
7 1 (0.68%) MCP
7 1 (0.68%) SC Cleared
Quality Assurance & Compliance
1 12 (8.16%) SLA
2 3 (2.04%) QA
3 2 (1.36%) ISO/IEC 27001
System Software
1 31 (21.09%) Active Directory
2 16 (10.88%) VMware Infrastructure
3 15 (10.20%) Hyper-V
4 7 (4.76%) IMail Server
5 3 (2.04%) XenApp
6 2 (1.36%) Microsoft App-V
6 2 (1.36%) VMware ESX
6 2 (1.36%) vSphere
6 2 (1.36%) XenDesktop
7 1 (0.68%) Oracle RAC
7 1 (0.68%) Virtual Machines
7 1 (0.68%) Virtual Servers
Systems Management
1 13 (8.84%) Backup Exec
2 4 (2.72%) Norton AntiVirus
3 3 (2.04%) Perfmon
4 2 (1.36%) FortiGate
5 1 (0.68%) OpenAM
5 1 (0.68%) Puppet
Vendors
1 42 (28.57%) Microsoft
2 29 (19.73%) Oracle
3 23 (15.65%) VMware
4 12 (8.16%) Cisco
5 11 (7.48%) Symantec
6 9 (6.12%) Veeam
7 8 (5.44%) NetSuite
7 8 (5.44%) Remedy
8 7 (4.76%) IBM
8 7 (4.76%) Salesforce.com
9 6 (4.08%) CheckPoint
10 5 (3.40%) Citrix
11 4 (2.72%) Apple
11 4 (2.72%) Blue Coat
11 4 (2.72%) F5
11 4 (2.72%) Forcepoint
11 4 (2.72%) Juniper
12 3 (2.04%) Avaya
13 2 (1.36%) AppSense
14 1 (0.68%) WatchGuard
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Posted: Yesterday
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