The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 23 25 -
Rank change year-on-year
+2 -
Permanent jobs requiring a Technical Support 6 1 0
As % of all permanent IT jobs located in Telford 4.62% 1.18% -
As % of the Job Titles category 4.72% 1.19% -
Number of salaries quoted 6 1 0
Average salary £26,500 £29,000 -
Average salary % change year-on-year
-8.62% -
UK excluding London average salary £29,500 £28,500 £30,500
% change year-on-year
+3.50% -6.55%
Technical Support
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
127 84 141
As % of all permanent IT jobs located in Telford 97.69% 98.82% 100.00%
Number of salaries quoted 108 73 60
Average salary £33,500 £37,500 £31,500
Average salary % change year-on-year
-10.66% +19.04%
90% offered a salary of more than £21,500 £20,000 £18,500
10% offered a salary of more than £47,250 £57,500 £50,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Support
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Telford

Technical Support
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Telford region.

Technical Support Salary Trend in Telford

Technical Support
Top 30 Related IT Skills in Telford

For the 6 months to 6 May 2015, IT jobs across the Telford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (100.00%) SQL Server
1 8 (100.00%) Windows
2 4 (50.00%) DNS
2 4 (50.00%) Web Services
2 4 (50.00%) XML
2 4 (50.00%) C#
2 4 (50.00%) SQL
2 4 (50.00%) T-SQL
2 4 (50.00%) VBScript
2 4 (50.00%) VB
2 4 (50.00%) .NET
2 4 (50.00%) Active Directory
2 4 (50.00%) Citrix
2 4 (50.00%) SAN
2 4 (50.00%) Finance
2 4 (50.00%) VB6
2 4 (50.00%) Document Management
2 4 (50.00%) SQL Server Reporting Services
2 4 (50.00%) SQL Server Integration Services
2 4 (50.00%) Degree
2 4 (50.00%) Computer Science
2 4 (50.00%) NAS
2 4 (50.00%) SaaS
2 4 (50.00%) Procure-to-pay
3 3 (37.50%) Firewall
3 3 (37.50%) Windows Server 2008
3 3 (37.50%) SQL Server 2008
3 3 (37.50%) SQL Server 2005
3 3 (37.50%) Microsoft Certification
3 3 (37.50%) Windows Server 2003

Technical Support
Top Related IT Skills in Telford by Category

For the 6 months to 6 May 2015, IT jobs across the Telford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
2 1 (12.50%) Exchange Server 2010
Cloud Services
1 4 (50.00%) SaaS
Communications & Networking
1 4 (50.00%) DNS
1 4 (50.00%) SAN
1 4 (50.00%) NAS
2 3 (37.50%) Firewall
2 3 (37.50%) DHCP
2 3 (37.50%) TCP/IP
2 3 (37.50%) VPN
3 1 (12.50%) DDNS
Database & Business Intelligence
1 8 (100.00%) SQL Server
2 4 (50.00%) SQL Server Reporting Services
2 4 (50.00%) SQL Server Integration Services
3 3 (37.50%) SQL Server 2008
3 3 (37.50%) SQL Server 2005
3 3 (37.50%) SQL Server 2000
General
1 4 (50.00%) Finance
Libraries, Frameworks & Software Standards
1 4 (50.00%) .NET
1 4 (50.00%) Web Services
1 4 (50.00%) XML
Miscellaneous
1 4 (50.00%) Computer Science
2 1 (12.50%) Clustering
Operating Systems
1 8 (100.00%) Windows
2 3 (37.50%) Linux
2 3 (37.50%) Windows Server 2003
2 3 (37.50%) Windows Server 2008
Processes & Methodologies
1 4 (50.00%) Document Management
1 4 (50.00%) Procure-to-pay
2 2 (25.00%) ITIL
Programming Languages
1 4 (50.00%) C#
1 4 (50.00%) SQL
1 4 (50.00%) T-SQL
1 4 (50.00%) VBScript
1 4 (50.00%) VB
1 4 (50.00%) VB6
Qualifications
1 4 (50.00%) Degree
2 3 (37.50%) MCSA
2 3 (37.50%) Microsoft Certification
3 2 (25.00%) MCITP
4 1 (12.50%) CCA
4 1 (12.50%) Citrix Certification
4 1 (12.50%) MCSE
System Software
1 4 (50.00%) Active Directory
Vendors
1 4 (50.00%) Citrix
2 3 (37.50%) Microsoft
3 2 (25.00%) VMware