The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 25 - 23
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 2 0 1
As % of all permanent IT jobs located in Telford 2.33% - 1.04%
As % of the Job Titles category 2.35% - 1.05%
Number of salaries quoted 2 0 1
Average salary £30,750 - £37,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
85 38 95
As % of all permanent IT jobs located in Telford 98.84% 100.00% 98.96%
Number of salaries quoted 60 27 61
Average salary £32,500 £25,000 £32,500
Average salary % change year-on-year
+30.00% -23.07%
90% offered a salary of more than £20,500 £17,500 £27,500
10% offered a salary of more than £45,000 £40,000 £42,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Telford

Technical Support
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Telford region.

Technical Support Salary Trend in Telford

Technical Support
Top 16 Related IT Skills in Telford

For the 6 months to 22 August 2014, IT jobs across the Telford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Citrix
2 3 (75.00%) Terminal Services
2 3 (75.00%) Windows NT
2 3 (75.00%) TCP/IP
2 3 (75.00%) Active Directory
2 3 (75.00%) VMware
2 3 (75.00%) Windows 2000 Server
2 3 (75.00%) XenServer
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Exchange Server 2003
3 1 (25.00%) Exchange Server 2007
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) MS Exchange
3 1 (25.00%) Windows Server 2003

Technical Support
Top Related IT Skills in Telford by Category

For the 6 months to 22 August 2014, IT jobs across the Telford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) Exchange Server 2003
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) MS Exchange
Communications & Networking
1 3 (75.00%) TCP/IP
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows NT
2 3 (75.00%) Windows 2000 Server
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows Server 2003
System Software
1 3 (75.00%) Terminal Services
1 3 (75.00%) Active Directory
1 3 (75.00%) XenServer
Vendors
1 4 (100.00%) Citrix
2 3 (75.00%) VMware