The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Torfaen region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 21 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 2 0 0
As % of all permanent IT jobs located in Torfaen 3.23% - -
As % of the Job Titles category 3.23% - -
Number of salaries quoted 2 0 0
Average salary £22,500 - -
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Torfaen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Torfaen
Permanent IT job ads with a match in the
Job Titles category
62 50 49
As % of all permanent IT jobs located in Torfaen 100.00% 98.04% 100.00%
Number of salaries quoted 57 49 48
Average salary £36,000 £34,500 £40,000
Average salary % change year-on-year
+4.34% -13.75%
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Torfaen

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Torfaen region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Torfaen

Technical Support
Salary Trend in Torfaen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Torfaen region.

Technical Support Salary Trend in Torfaen

Technical Support
Job Locations in Torfaen

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Torfaen region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cwmbran - 2 £22,500 -
Technical Support
South Wales

Technical Support
Top 20 Related IT Skills in Torfaen

For the 6 months to 2 September 2014, IT jobs across the Torfaen region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (100.00%) VoIP
2 2 (50.00%) Microsoft
2 2 (50.00%) Project Management
2 2 (50.00%) Telecoms
2 2 (50.00%) Business Analysis
2 2 (50.00%) User Acceptance Testing
2 2 (50.00%) Data Architecture
2 2 (50.00%) Windows Server 2008
2 2 (50.00%) Unified Communications
2 2 (50.00%) Acme Packet
2 2 (50.00%) Windows Server 2012
2 2 (50.00%) SQL
2 2 (50.00%) Oracle
2 2 (50.00%) XML
2 2 (50.00%) XSD
2 2 (50.00%) XSLT
2 2 (50.00%) UNIX
2 2 (50.00%) Windows
2 2 (50.00%) Linux
2 2 (50.00%) MS Excel

Technical Support
Top Related IT Skills in Torfaen by Category

For the 6 months to 2 September 2014, IT jobs across the Torfaen region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
Communications & Networking
1 4 (100.00%) VoIP
2 2 (50.00%) Unified Communications
General
1 2 (50.00%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (50.00%) XML
1 2 (50.00%) XSD
1 2 (50.00%) XSLT
Operating Systems
1 2 (50.00%) UNIX
1 2 (50.00%) Windows
1 2 (50.00%) Linux
1 2 (50.00%) Windows Server 2008
1 2 (50.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Project Management
1 2 (50.00%) Business Analysis
1 2 (50.00%) User Acceptance Testing
1 2 (50.00%) Data Architecture
Programming Languages
1 2 (50.00%) SQL
Vendors
1 2 (50.00%) Oracle
1 2 (50.00%) Microsoft
1 2 (50.00%) Acme Packet