The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Torfaen region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 20 14 -
Rank change year-on-year
-6 -
Permanent jobs requiring a Technical Support 15 4 0
As % of all permanent IT jobs located in Torfaen 12.10% 8.33% -
As % of the Job Titles category 12.61% 8.33% -
Number of salaries quoted 15 4 0
Average salary £30,000 £21,500 -
Average salary % change year-on-year
+39.53% -
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Torfaen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Torfaen
Permanent IT job ads with a match in the
Job Titles category
119 48 46
As % of all permanent IT jobs located in Torfaen 95.97% 100.00% 95.83%
Number of salaries quoted 115 48 45
Average salary £35,000 £31,000 £38,000
Average salary % change year-on-year
+12.90% -18.42%
90% offered a salary of more than £24,000 £21,500 £30,000
10% offered a salary of more than £51,500 £48,000 £40,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Torfaen

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Torfaen region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Torfaen

Technical Support
Salary Trend in Torfaen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Torfaen region.

Technical Support Salary Trend in Torfaen

Technical Support
Salary Histogram in Torfaen

This chart provides a salary histogram for IT jobs citing Technical Support across the Torfaen region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in Torfaen

Technical Support
Job Locations in Torfaen

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Torfaen region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cwmbran -6 15 £30,000 +39.53% 1
Technical Support
South Wales

Technical Support
Top 30 Related IT Skills in Torfaen

For the 6 months to 22 May 2015, IT jobs across the Torfaen region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (73.33%) SaaS
2 10 (66.67%) Oracle
2 10 (66.67%) UNIX
2 10 (66.67%) Solaris
2 10 (66.67%) Linux
2 10 (66.67%) VoIP
3 7 (46.67%) JavaScript
4 6 (40.00%) Node.js
4 6 (40.00%) AngularJS
5 4 (26.67%) Service Delivery
6 3 (20.00%) SQL
6 3 (20.00%) SLA
7 2 (13.33%) Windows
8 1 (6.67%) Business Analysis
8 1 (6.67%) Degree
8 1 (6.67%) Computer Science
8 1 (6.67%) Data Architecture
8 1 (6.67%) Windows Server 2008
8 1 (6.67%) SQL Server
8 1 (6.67%) WebLogic
8 1 (6.67%) XML
8 1 (6.67%) XSD
8 1 (6.67%) XSLT
8 1 (6.67%) Microsoft
8 1 (6.67%) Borland
8 1 (6.67%) Project Management
8 1 (6.67%) JBoss
8 1 (6.67%) Apache
8 1 (6.67%) Mentoring
8 1 (6.67%) Coaching

Technical Support
Top Related IT Skills in Torfaen by Category

For the 6 months to 22 May 2015, IT jobs across the Torfaen region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (40.00%) Node.js
2 1 (6.67%) WebLogic
2 1 (6.67%) JBoss
2 1 (6.67%) Apache
Cloud Services
1 11 (73.33%) SaaS
Communications & Networking
1 10 (66.67%) VoIP
Database & Business Intelligence
1 1 (6.67%) SQL Server
Libraries, Frameworks & Software Standards
1 6 (40.00%) AngularJS
2 1 (6.67%) XML
2 1 (6.67%) XSD
2 1 (6.67%) XSLT
Miscellaneous
1 1 (6.67%) Computer Science
Operating Systems
1 10 (66.67%) UNIX
1 10 (66.67%) Solaris
1 10 (66.67%) Linux
2 2 (13.33%) Windows
3 1 (6.67%) Windows Server 2008
3 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 4 (26.67%) Service Delivery
2 1 (6.67%) Business Analysis
2 1 (6.67%) Data Architecture
2 1 (6.67%) Project Management
2 1 (6.67%) Mentoring
2 1 (6.67%) Coaching
Programming Languages
1 7 (46.67%) JavaScript
2 3 (20.00%) SQL
Qualifications
1 1 (6.67%) Degree
Quality Assurance & Compliance
1 3 (20.00%) SLA
Vendors
1 10 (66.67%) Oracle
2 1 (6.67%) Microsoft
2 1 (6.67%) Borland
Cwmbran, Gwent
Acorn Recruitment
Salary: + Pension, stock options
Posted: Yesterday