The statistics below represent IT jobs advertised across the Torfaen region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Technical Support
Rank - 20 19
Permanent jobs requiring a Technical Support 0 16 2
As % of all permanent IT jobs located in Torfaen - 13.11% 4.17%
As % of the Job Titles category - 13.68% 4.17%
Number of salaries quoted 0 16 2
Median salary - £30,000 £21,500
Median salary % change year-on-year
- +39.53%
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Torfaen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Torfaen
Permanent IT job ads with a match in the
Job Titles category
56 117 48
As % of all permanent IT jobs located in Torfaen 100.00% 95.90% 100.00%
Number of salaries quoted 46 113 47
Median salary £43,000 £35,000 £32,000
Median salary % change year-on-year
+22.85% +9.37%
90% offered a salary of more than £25,000 £24,000 £20,000
10% offered a salary of more than £60,000 £40,000 £47,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Torfaen

The demand trend of job ads across the Torfaen region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Torfaen

Technical Support
Salary Trend in Torfaen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Torfaen region.

Technical Support Salary Trend in Torfaen

Technical Support Skill Set
Top 15 Related IT Skills in Torfaen

For the 6 months to 28 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Torfaen region featuring Technical Support in the job title.

1 5 (100.00%) SQL
1 5 (100.00%) Microsoft
2 4 (80.00%) Unix
2 4 (80.00%) Windows
2 4 (80.00%) Windows Server 2008
2 4 (80.00%) SaaS
2 4 (80.00%) Windows Server 2012
2 4 (80.00%) Oracle
2 4 (80.00%) SQL Server
2 4 (80.00%) Windows Server
3 1 (20.00%) IIS
3 1 (20.00%) Finance
3 1 (20.00%) WebEx
3 1 (20.00%) Skype for Business
3 1 (20.00%) Degree

Technical Support Skill Set
Top Related IT Skills in Torfaen by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) IIS
1 1 (20.00%) Skype for Business
Cloud Services
1 4 (80.00%) SaaS
Communications & Networking
1 1 (20.00%) WebEx
Database & Business Intelligence
1 4 (80.00%) SQL Server
General
1 1 (20.00%) Finance
Operating Systems
1 4 (80.00%) Unix
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
1 4 (80.00%) Windows Server 2008
1 4 (80.00%) Windows Server 2012
Programming Languages
1 5 (100.00%) SQL
Qualifications
1 1 (20.00%) Degree
Vendors
1 5 (100.00%) Microsoft
2 4 (80.00%) Oracle