The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Torfaen region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 25 13 -
Rank change year-on-year
-12 -
Permanent jobs requiring a Technical Support 9 4 0
As % of all permanent IT jobs located in Torfaen 7.32% 9.76% -
As % of the Job Titles category 7.76% 10.00% -
Number of salaries quoted 9 4 0
Average salary £30,000 £21,500 -
Average salary % change year-on-year
+39.53% -
UK excluding London average salary £30,000 £28,500 £30,500
% change year-on-year
+5.26% -6.55%
Technical Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Torfaen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Torfaen
Permanent IT job ads with a match in the
Job Titles category
116 40 53
As % of all permanent IT jobs located in Torfaen 94.31% 97.56% 100.00%
Number of salaries quoted 102 40 53
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £26,000 £21,500 £30,000
10% offered a salary of more than £51,500 £48,000 £40,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Torfaen

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Torfaen region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Torfaen

Technical Support
Salary Trend in Torfaen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Torfaen region.

Technical Support Salary Trend in Torfaen

Technical Support
Salary Histogram in Torfaen

This chart provides a salary histogram for IT jobs citing Technical Support across the Torfaen region over the 3 months to 28 April 2015.

Technical Support Salary Histogram in Torfaen

Technical Support
Job Locations in Torfaen

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Torfaen region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cwmbran -12 9 £30,000 +39.53%
Technical Support
South Wales

Technical Support
Top 14 Related IT Skills in Torfaen

For the 6 months to 28 April 2015, IT jobs across the Torfaen region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (77.78%) SaaS
2 6 (66.67%) Oracle
2 6 (66.67%) UNIX
2 6 (66.67%) Solaris
2 6 (66.67%) Linux
2 6 (66.67%) VoIP
3 3 (33.33%) Service Delivery
4 2 (22.22%) Node.js
4 2 (22.22%) AngularJS
4 2 (22.22%) JavaScript
4 2 (22.22%) SLA
5 1 (11.11%) SQL
5 1 (11.11%) Mentoring
5 1 (11.11%) Coaching

Technical Support
Top Related IT Skills in Torfaen by Category

For the 6 months to 28 April 2015, IT jobs across the Torfaen region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) Node.js
Cloud Services
1 7 (77.78%) SaaS
Communications & Networking
1 6 (66.67%) VoIP
Libraries, Frameworks & Software Standards
1 2 (22.22%) AngularJS
Operating Systems
1 6 (66.67%) UNIX
1 6 (66.67%) Solaris
1 6 (66.67%) Linux
Processes & Methodologies
1 3 (33.33%) Service Delivery
2 1 (11.11%) Mentoring
2 1 (11.11%) Coaching
Programming Languages
1 2 (22.22%) JavaScript
2 1 (11.11%) SQL
Quality Assurance & Compliance
1 2 (22.22%) SLA
Vendors
1 6 (66.67%) Oracle