Technical Support Jobs in South Wales

Technical Support
Wales > South Wales

The median Technical Support salary in South Wales is £36,500 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 93 101 116
Rank change year-on-year +8 +15 -33
Permanent jobs requiring a Technical Support 7 4 6
As % of all permanent jobs advertised in South Wales 0.48% 0.35% 0.41%
As % of the Job Titles category 0.53% 0.39% 0.43%
Number of salaries quoted 4 2 2
10th Percentile - - £27,450
25th Percentile £28,000 £42,500 £28,125
Median annual salary (50th Percentile) £36,500 £45,000 £30,000
Median % change year-on-year -18.89% +50.00% +33.33%
75th Percentile £45,000 £47,500 £32,625
90th Percentile - - £33,750
Wales median annual salary £32,500 £40,000 £30,000
% change year-on-year -18.75% +33.33% +33.33%

All Permanent IT Job Vacancies
South Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 1,315 1,034 1,407
% of permanent jobs with a recognized job title 90.75% 89.45% 97.10%
Number of salaries quoted 869 587 871
10th Percentile £27,157 £30,000 £31,250
25th Percentile £35,000 £37,000 £37,500
Median annual salary (50th Percentile) £45,000 £45,496 £50,000
Median % change year-on-year -1.09% -9.01% +11.11%
75th Percentile £60,000 £62,988 £62,500
90th Percentile £70,000 £75,000 £75,000
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +11.76%

Technical Support
Job Vacancy Trend in South Wales

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Technical Support in South Wales

Technical Support
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Technical Support in South Wales.

Salary trend for Technical Support in South Wales

Technical Support
Salary Histogram in South Wales

Salary distribution for jobs citing Technical Support in South Wales over the 6 months to 2 May 2024.

Salary histogram for Technical Support in South Wales

Technical Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South Wales region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff - 2 £28,000 - 4
Newport - 2 £45,000 -
Torfaen - 2 - - 2
Rhondda Cynon Taff - 1 - -
Technical Support
Wales

Technical Support Skill Set
Top 23 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 2 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Technical Support in the job title.

1 3 (42.86%) Windows
1 3 (42.86%) Windows Server
2 2 (28.57%) Virtual Machines
2 2 (28.57%) Virtual Desktop
2 2 (28.57%) SQL Server
2 2 (28.57%) ITIL
2 2 (28.57%) Microsoft Exchange
2 2 (28.57%) VMS
2 2 (28.57%) DHCP
2 2 (28.57%) DNS
2 2 (28.57%) Microsoft
2 2 (28.57%) Active Directory
2 2 (28.57%) CAD
2 2 (28.57%) Disaster Recovery
2 2 (28.57%) Firewall
2 2 (28.57%) Finance
2 2 (28.57%) Manufacturing
2 2 (28.57%) Advertising
2 2 (28.57%) Business Continuity
2 2 (28.57%) Azure
2 2 (28.57%) Microsoft 365
2 2 (28.57%) Infrastructure Management
2 2 (28.57%) Entra ID

Technical Support Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Microsoft Exchange
Cloud Services
1 2 (28.57%) Azure
1 2 (28.57%) Entra ID
1 2 (28.57%) Microsoft 365
Communications & Networking
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
1 2 (28.57%) Firewall
Database & Business Intelligence
1 2 (28.57%) SQL Server
General
1 2 (28.57%) Advertising
1 2 (28.57%) Finance
1 2 (28.57%) Manufacturing
Operating Systems
1 3 (42.86%) Windows
1 3 (42.86%) Windows Server
2 2 (28.57%) VMS
Processes & Methodologies
1 2 (28.57%) Business Continuity
1 2 (28.57%) CAD
1 2 (28.57%) Disaster Recovery
1 2 (28.57%) Infrastructure Management
1 2 (28.57%) ITIL
System Software
1 2 (28.57%) Active Directory
1 2 (28.57%) Virtual Desktop
1 2 (28.57%) Virtual Machines
Vendors
1 2 (28.57%) Microsoft