The first table below looks at the demand for Service Management skills in IT jobs advertised for the Twickenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Twickenham region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 14 13 -
Rank change year-on-year
-1 -
Permanent jobs citing Service Management 4 6 0
As % of all permanent IT jobs located in Twickenham 7.84% 7.50% -
As % of the Processes & Methodologies category 13.33% 9.23% -
Number of salaries quoted 4 5 0
Average salary £42,500 £57,500 -
Average salary % change year-on-year
-26.08% -
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Twickenham
Permanent IT job ads with a match in the
Processes & Methodologies category
30 65 43
As % of all permanent IT jobs located in Twickenham 58.82% 81.25% 78.18%
Number of salaries quoted 26 50 40
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £40,000 £32,500 £27,500
10% offered a salary of more than £55,000 £60,000 £70,500
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
London

Service Management
Jobs Demand Trend in Twickenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Twickenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Twickenham

Service Management
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Twickenham region.

Service Management Salary Trend in Twickenham

Service Management
Top 30 Related IT Skills in Twickenham

For the 6 months to 16 April 2014, IT jobs across the Twickenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (100.00%) ITIL
2 13 (92.86%) Cisco
3 9 (64.29%) Cisco Certification
3 9 (64.29%) CCIE
3 9 (64.29%) CCNP
3 9 (64.29%) LAN
3 9 (64.29%) VoIP
3 9 (64.29%) WLAN
3 9 (64.29%) SLA
3 9 (64.29%) Firewall
3 9 (64.29%) Wireless
3 9 (64.29%) Root Cause Analysis
4 8 (57.14%) Brocade
4 8 (57.14%) IPsec
4 8 (57.14%) Juniper
4 8 (57.14%) CheckPoint
4 8 (57.14%) MPLS
4 8 (57.14%) Project Management
4 8 (57.14%) SNMP
4 8 (57.14%) VPN
5 5 (35.71%) Capacity Management
5 5 (35.71%) Riverbed
5 5 (35.71%) F5
6 4 (28.57%) MCITP
6 4 (28.57%) VMware Infrastructure
6 4 (28.57%) Cisco ASA
6 4 (28.57%) Windows Server 2008
6 4 (28.57%) Hyper-V
6 4 (28.57%) XenApp
6 4 (28.57%) XenServer

Service Management
Top Related IT Skills in Twickenham by Category

For the 6 months to 16 April 2014, IT jobs across the Twickenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 9 (64.29%) LAN
1 9 (64.29%) VoIP
1 9 (64.29%) WLAN
1 9 (64.29%) Firewall
1 9 (64.29%) Wireless
2 8 (57.14%) IPsec
2 8 (57.14%) MPLS
2 8 (57.14%) SNMP
2 8 (57.14%) VPN
3 4 (28.57%) Cisco ASA
3 4 (28.57%) SAN
General
1 1 (7.14%) Games
Job Titles
1 4 (28.57%) Infrastructure Technician
1 4 (28.57%) Senior Technician
1 4 (28.57%) ICT Technician
1 4 (28.57%) Network Administrator
1 4 (28.57%) Team Leader
1 4 (28.57%) Senior Network Administrator
1 4 (28.57%) Network Team Leader
1 4 (28.57%) Administrator
2 2 (14.29%) Network Engineer
2 2 (14.29%) Senior Network Engineer
3 1 (7.14%) Change Analyst
3 1 (7.14%) Change Management Analyst
3 1 (7.14%) Analyst
Operating Systems
1 4 (28.57%) Windows Server 2008
1 4 (28.57%) Windows
1 4 (28.57%) Windows Server 2003
Processes & Methodologies
1 14 (100.00%) ITIL
2 9 (64.29%) Root Cause Analysis
3 8 (57.14%) Project Management
4 5 (35.71%) Capacity Management
5 4 (28.57%) Asset Management
6 1 (7.14%) Process Management
6 1 (7.14%) Change Management
Qualifications
1 9 (64.29%) Cisco Certification
1 9 (64.29%) CCIE
1 9 (64.29%) CCNP
2 4 (28.57%) MCITP
2 4 (28.57%) CCSE
2 4 (28.57%) VMware Certified Professional (VCP)
2 4 (28.57%) MCSE
2 4 (28.57%) MCSA
2 4 (28.57%) CCA
2 4 (28.57%) Citrix Certification
2 4 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 9 (64.29%) SLA
System Software
1 4 (28.57%) VMware Infrastructure
1 4 (28.57%) Hyper-V
1 4 (28.57%) XenApp
1 4 (28.57%) XenServer
1 4 (28.57%) Active Directory
Systems Management
1 4 (28.57%) Backup Exec
Vendors
1 13 (92.86%) Cisco
2 8 (57.14%) Brocade
2 8 (57.14%) Juniper
2 8 (57.14%) CheckPoint
3 5 (35.71%) Riverbed
3 5 (35.71%) F5
4 4 (28.57%) VMware
4 4 (28.57%) Citrix
4 4 (28.57%) Microsoft
4 4 (28.57%) Symantec
5 1 (7.14%) Remedy