The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Tyne and Wear region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 56 59 55
Rank change year-on-year
+3 -4
Permanent jobs requiring a Desktop Support 7 1 2
As % of all permanent IT jobs located in Tyne and Wear 1.248% 0.167% 0.387%
As % of the Job Titles category 1.323% 0.174% 0.394%
Number of salaries quoted 7 1 2
Average salary £19,000 £26,500 £20,000
Average salary % change year-on-year
-28.30% +32.50%
90% offered a salary of more than £18,500 £26,500 £17,200
10% offered a salary of more than £26,500 £26,500 £22,800
UK excluding London average salary £25,000 £25,000 £23,500
% change year-on-year
- +6.38%
All Job Titles
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
529 576 507
As % of all permanent IT jobs located in Tyne and Wear 94.30% 96.00% 98.07%
Number of salaries quoted 456 476 433
Average salary £36,500 £37,500 £35,000
Average salary % change year-on-year
-2.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £20,000
10% offered a salary of more than £52,500 £72,500 £72,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Desktop Support
North East

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Tyne and Wear Desktop Support Jobs Demand Trend

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Tyne and Wear region.

Tyne and Wear Desktop Support Salary Trend

Desktop Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Tyne and Wear region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Newcastle upon Tyne +2 7 £19,000 -28.30%
Desktop Support
North East

Desktop Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Tyne and Wear region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 11 (91.67%) Windows
2 8 (66.67%) MS Office
2 8 (66.67%) Windows 7
3 7 (58.33%) Microsoft
4 4 (33.33%) Active Directory
4 4 (33.33%) Citrix
4 4 (33.33%) Microsoft Certification
4 4 (33.33%) ITIL
4 4 (33.33%) MCSA
4 4 (33.33%) Windows XP
4 4 (33.33%) MCDST
5 3 (25.00%) MCITP
5 3 (25.00%) MS Excel
5 3 (25.00%) MCSE
6 2 (16.67%) Cisco
6 2 (16.67%) MCP
6 2 (16.67%) MS Exchange
6 2 (16.67%) SCCM
6 2 (16.67%) SCOM
6 2 (16.67%) Windows Server 2008
7 1 (8.333%) Cloud Computing
7 1 (8.333%) Exchange Server 2003
7 1 (8.333%) Degree
7 1 (8.333%) Problem Management
7 1 (8.333%) Exchange Server 2007
7 1 (8.333%) CCENT
7 1 (8.333%) Lync
7 1 (8.333%) Windows 8
7 1 (8.333%) Windows Server 2012
7 1 (8.333%) Analytics

Desktop Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Tyne and Wear region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (8.333%) COM
Application Platforms
1 2 (16.67%) MS Exchange
2 1 (8.333%) Exchange Server 2003
2 1 (8.333%) Exchange Server 2007
2 1 (8.333%) Lync
Applications
1 8 (66.67%) MS Office
2 3 (25.00%) MS Excel
Communications & Networking
1 1 (8.333%) LAN
1 1 (8.333%) WAN
1 1 (8.333%) DHCP
1 1 (8.333%) HTTP
1 1 (8.333%) TCP/IP
1 1 (8.333%) DNS
1 1 (8.333%) Internet
General
1 1 (8.333%) Law
Miscellaneous
1 1 (8.333%) Cloud Computing
Operating Systems
1 11 (91.67%) Windows
2 8 (66.67%) Windows 7
3 4 (33.33%) Windows XP
4 2 (16.67%) Windows Server 2008
5 1 (8.333%) Windows 8
5 1 (8.333%) Windows Server 2012
5 1 (8.333%) Windows Server 2003
Processes & Methodologies
1 4 (33.33%) ITIL
2 1 (8.333%) Problem Management
2 1 (8.333%) Analytics
2 1 (8.333%) Service Management
Qualifications
1 4 (33.33%) Microsoft Certification
1 4 (33.33%) MCSA
1 4 (33.33%) MCDST
2 3 (25.00%) MCITP
2 3 (25.00%) MCSE
3 2 (16.67%) MCP
4 1 (8.333%) Degree
4 1 (8.333%) CCENT
4 1 (8.333%) Network+ Certification
4 1 (8.333%) A+ Certification
Quality Assurance & Compliance
1 1 (8.333%) SLA
System Software
1 4 (33.33%) Active Directory
Systems Management
1 2 (16.67%) SCCM
1 2 (16.67%) SCOM
Vendors
1 7 (58.33%) Microsoft
2 4 (33.33%) Citrix
3 2 (16.67%) Cisco
4 1 (8.333%) Remedy