The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 72 68 65
Rank change year-on-year
-4 -3
Permanent jobs requiring a Desktop Support 6 7 8
As % of all permanent IT jobs located in the North East 0.83% 0.89% 1.16%
As % of the Job Titles category 0.87% 0.92% 1.23%
Number of salaries quoted 6 7 8
Average salary £30,500 £22,500 £19,000
Average salary % change year-on-year
+35.55% +18.42%
90% offered a salary of more than £25,500 £19,000 £18,500
10% offered a salary of more than £34,250 £30,600 £22,650
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
689 760 652
As % of all permanent IT jobs located in the North East 95.30% 96.20% 94.49%
Number of salaries quoted 581 630 565
Average salary £35,000 £35,000 £36,500
Average salary % change year-on-year
- -4.10%
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £55,000 £52,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North East

Desktop Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North East region.

Desktop Support Salary Trend in the North East

Desktop Support
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Desktop Support across the North East region over the 3 months to 27 May 2015.

Desktop Support Salary Histogram in the North East

Desktop Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North East region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -3 5 £31,000 +55.00%
Durham -3 1 £22,500 -26.82%
Desktop Support
England

Desktop Support
Top 21 Related IT Skills in the North East

For the 6 months to 27 May 2015, IT jobs across the North East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) MS Office
1 6 (100.00%) Microsoft
2 5 (83.33%) Fidessa
2 5 (83.33%) Reuters
2 5 (83.33%) Bloomberg
2 5 (83.33%) Finance
3 4 (66.67%) SCCM
3 4 (66.67%) Windows 7
3 4 (66.67%) Active Directory
4 3 (50.00%) ITIL
4 3 (50.00%) MCP
4 3 (50.00%) Financial Institution
4 3 (50.00%) Degree
5 1 (16.67%) Banking
5 1 (16.67%) Tradeweb
5 1 (16.67%) Oracle
5 1 (16.67%) Linux
5 1 (16.67%) MS Excel
5 1 (16.67%) SharePoint
5 1 (16.67%) SLA

Desktop Support
Top Related IT Skills in the North East by Category

For the 6 months to 27 May 2015, IT jobs across the North East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) SharePoint
Applications
1 6 (100.00%) MS Office
2 1 (16.67%) MS Excel
General
1 5 (83.33%) Finance
2 3 (50.00%) Financial Institution
3 1 (16.67%) Banking
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows 7
3 1 (16.67%) Linux
Processes & Methodologies
1 3 (50.00%) ITIL
Qualifications
1 3 (50.00%) MCP
1 3 (50.00%) Degree
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
Systems Management
1 4 (66.67%) SCCM
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) Fidessa
2 5 (83.33%) Reuters
2 5 (83.33%) Bloomberg
3 1 (16.67%) Tradeweb
3 1 (16.67%) Oracle