The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 63 67 70
Rank change year-on-year
+4 +3
Permanent jobs requiring a Desktop Support 9 5 2
As % of all permanent IT jobs located in the North East 1.08% 0.74% 0.24%
As % of the Job Titles category 1.13% 0.77% 0.25%
Number of salaries quoted 5 4 1
Average salary £26,000 £24,500 £26,500
Average salary % change year-on-year
+6.12% -7.54%
UK excluding London average salary £25,000 £25,250 £24,500
% change year-on-year
-0.99% +3.06%
Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
795 648 800
As % of all permanent IT jobs located in the North East 95.78% 95.29% 97.09%
Number of salaries quoted 576 557 676
Average salary £32,500 £37,500 £36,000
Average salary % change year-on-year
-13.33% +4.16%
90% offered a salary of more than £22,500 £22,500 £24,250
10% offered a salary of more than £47,500 £65,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Desktop Support
England

Desktop Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North East

Desktop Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the North East region.

Desktop Support Salary Trend in the North East

Desktop Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the North East region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +7 8 £26,750 +9.18% 5
Durham +9 1 £19,500 -7.14% 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North East

For the 6 months to 1 August 2014, IT jobs across the North East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 15 (83.33%) Microsoft
2 12 (66.67%) Windows
3 10 (55.56%) MS Office
4 9 (50.00%) Microsoft Certification
5 8 (44.44%) ITIL
5 8 (44.44%) Windows XP
5 8 (44.44%) Windows 7
6 6 (33.33%) MCDST
7 5 (27.78%) Active Directory
8 4 (22.22%) Retail
8 4 (22.22%) Windows Mobile
8 4 (22.22%) Mathematics
8 4 (22.22%) Firewall
8 4 (22.22%) DSL
8 4 (22.22%) Citrix
8 4 (22.22%) ADSL
8 4 (22.22%) TCP/IP
8 4 (22.22%) SLA
8 4 (22.22%) MCP
8 4 (22.22%) MS Excel
8 4 (22.22%) ZENworks
8 4 (22.22%) A+ Certification
8 4 (22.22%) ITIL Certification
8 4 (22.22%) Mac OS X
8 4 (22.22%) Apple
8 4 (22.22%) SCCM
8 4 (22.22%) Video Conferencing
9 2 (11.11%) Android
9 2 (11.11%) XenApp
9 2 (11.11%) XenServer

Desktop Support
Top Related IT Skills in the North East by Category

For the 6 months to 1 August 2014, IT jobs across the North East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) IIS
1 2 (11.11%) IBM Notes
1 2 (11.11%) Blackberry Enterprise Server
Applications
1 10 (55.56%) MS Office
2 4 (22.22%) MS Excel
Business Applications
1 1 (5.56%) assyst
Communications & Networking
1 4 (22.22%) Firewall
1 4 (22.22%) DSL
1 4 (22.22%) ADSL
1 4 (22.22%) TCP/IP
2 2 (11.11%) IP Telephony
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 4 (22.22%) Retail
Libraries, Frameworks & Software Standards
1 2 (11.11%) Web Services
Miscellaneous
1 4 (22.22%) Mathematics
1 4 (22.22%) Video Conferencing
2 2 (11.11%) Blackberry
3 1 (5.56%) iPad
3 1 (5.56%) Firmware
3 1 (5.56%) iPhone
Operating Systems
1 12 (66.67%) Windows
2 8 (44.44%) Windows XP
2 8 (44.44%) Windows 7
3 4 (22.22%) Windows Mobile
3 4 (22.22%) Mac OS X
4 2 (11.11%) Android
5 1 (5.56%) Windows 8
5 1 (5.56%) Windows Server 2003
5 1 (5.56%) Windows Server 2008
Processes & Methodologies
1 8 (44.44%) ITIL
2 2 (11.11%) Configuration Management
2 2 (11.11%) Disaster Recovery
2 2 (11.11%) Incident Management
3 1 (5.56%) Problem Management
3 1 (5.56%) Software Deployment
Programming Languages
1 1 (5.56%) VBScript
1 1 (5.56%) VB
Qualifications
1 9 (50.00%) Microsoft Certification
2 6 (33.33%) MCDST
3 4 (22.22%) MCP
3 4 (22.22%) A+ Certification
3 4 (22.22%) ITIL Certification
4 2 (11.11%) Citrix Certification
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 5 (27.78%) Active Directory
2 2 (11.11%) XenApp
2 2 (11.11%) XenServer
2 2 (11.11%) XenDesktop
3 1 (5.56%) vSphere
Systems Management
1 4 (22.22%) ZENworks
1 4 (22.22%) SCCM
Vendors
1 15 (83.33%) Microsoft
2 4 (22.22%) Citrix
2 4 (22.22%) Apple
3 2 (11.11%) Lotus
3 2 (11.11%) VMware
3 2 (11.11%) LANDesk
3 2 (11.11%) Altiris
4 1 (5.56%) Sophos
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