First Line Help Desk Analyst Jobs in the UK excluding London

First Line Help Desk Analyst
UK > UK excluding London

The median First Line Help Desk Analyst salary in the UK excluding London is £24,000 per year according to job vacancies posted during the 6 months to 3 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 734 726 865
Rank change year-on-year -8 +139 -174
Permanent jobs requiring a First Line Help Desk Analyst 24 9 9
As % of all permanent jobs advertised in the UK excluding London 0.031% 0.016% 0.012%
As % of the Job Titles category 0.033% 0.018% 0.013%
Number of salaries quoted 24 9 7
10th Percentile £20,650 £20,500 £21,450
25th Percentile £21,000 £20,750 £21,750
Median annual salary (50th Percentile) £24,000 £25,000 £24,812
Median % change year-on-year -4.00% +0.76% +17.84%
75th Percentile £25,000 £27,500 £27,000
90th Percentile - £27,750 £28,750
UK median annual salary £24,000 £25,000 £24,812
% change year-on-year -4.00% +0.76% +17.54%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,584 50,145 71,219
% of permanent jobs with a recognized job title 95.01% 88.91% 95.67%
Number of salaries quoted 51,010 29,573 42,922
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,296
Median % change year-on-year -6.54% +6.37% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

First Line Help Desk Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured First Line Help Desk Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for First Line Help Desk Analyst in the UK excluding London

First Line Help Desk Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing First Line Help Desk Analyst in the UK excluding London.

Salary trend for First Line Help Desk Analyst in the UK excluding London

First Line Help Desk Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing First Line Help Desk Analyst within the UK excluding London region over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +29 15 £24,000 -4.00% 1
North of England +33 9 £21,000 -13.40%
North West -7 6 £21,000 -
Yorkshire - 3 £21,000 -
First Line Help Desk Analyst
UK

First Line Help Desk Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 3 June 2024, First Line Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring First Line Help Desk Analyst in the job title.

1 18 (75.00%) Customer Service
2 17 (70.83%) Active Directory
3 14 (58.33%) SLA
3 14 (58.33%) Microsoft
3 14 (58.33%) Microsoft Office
3 14 (58.33%) Windows
4 12 (50.00%) SharePoint
4 12 (50.00%) DHCP
4 12 (50.00%) DNS
4 12 (50.00%) Firewall
4 12 (50.00%) Problem-Solving
4 12 (50.00%) Microsoft 365
4 12 (50.00%) Windows 10
4 12 (50.00%) WatchGuard
4 12 (50.00%) Security Cleared
5 9 (37.50%) Gamification
6 6 (25.00%) Social Skills
7 3 (12.50%) Law
8 2 (8.33%) assyst
8 2 (8.33%) ServiceNow

First Line Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (50.00%) SharePoint
Applications
1 14 (58.33%) Microsoft Office
Business Applications
1 2 (8.33%) assyst
Cloud Services
1 12 (50.00%) Microsoft 365
Communications & Networking
1 12 (50.00%) DHCP
1 12 (50.00%) DNS
1 12 (50.00%) Firewall
General
1 6 (25.00%) Social Skills
2 3 (12.50%) Law
Operating Systems
1 14 (58.33%) Windows
2 12 (50.00%) Windows 10
Processes & Methodologies
1 18 (75.00%) Customer Service
2 12 (50.00%) Problem-Solving
3 9 (37.50%) Gamification
Qualifications
1 12 (50.00%) Security Cleared
Quality Assurance & Compliance
1 14 (58.33%) SLA
System Software
1 17 (70.83%) Active Directory
Vendors
1 14 (58.33%) Microsoft
2 12 (50.00%) WatchGuard
3 2 (8.33%) ServiceNow