SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 130 119 106
Rank change year-on-year -11 -13 +43
Permanent jobs citing SLA 1,561 1,719 2,191
As % of all permanent jobs advertised in the UK excluding London 2.20% 2.85% 3.08%
As % of the Quality Assurance & Compliance category 16.26% 13.86% 17.98%
Number of salaries quoted 1,226 1,078 1,488
10th Percentile £23,250 £25,000 £21,250
25th Percentile £24,807 £28,000 £26,000
Median annual salary (50th Percentile) £30,000 £37,500 £35,000
Median % change year-on-year -20.00% +7.14% -10.26%
75th Percentile £46,500 £48,938 £47,500
90th Percentile £60,625 £64,125 £58,852
UK median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,600 12,400 12,183
As % of all permanent jobs advertised in the UK excluding London 13.53% 20.58% 17.14%
Number of salaries quoted 6,348 4,621 6,917
10th Percentile £25,750 £28,250 £26,750
25th Percentile £32,500 £37,500 £36,000
Median annual salary (50th Percentile) £47,500 £50,000 £47,665
Median % change year-on-year -5.00% +4.90% +0.35%
75th Percentile £62,500 £66,250 £62,500
90th Percentile £77,500 £79,250 £75,000
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +3.77%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 8 May 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +3 473 £30,000 -20.00% 100
North of England -12 342 £32,500 -10.96% 97
Midlands -7 262 £28,119 -18.50% 64
West Midlands +4 183 £28,119 -25.02% 42
South West -2 165 £37,500 +7.14% 40
North West -14 162 £28,500 -36.67% 57
Yorkshire +13 139 £35,000 +8.70% 29
East of England -36 139 £30,750 -37.88% 44
Scotland -23 109 £25,406 -34.01% 22
East Midlands -19 79 £28,500 -10.94% 22
Wales +29 71 £26,000 -18.75% 13
North East -3 41 £35,000 -2.78% 11
Northern Ireland +18 6 £28,000 -37.78% 5
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 161 (10.31%) Microsoft Exchange
2 74 (4.74%) WebLogic
3 64 (4.10%) SharePoint
4 45 (2.88%) Oracle Service Bus
5 34 (2.18%) Apache Spark
6 7 (0.45%) IIS
7 6 (0.38%) Confluence
8 5 (0.32%) CMS
9 3 (0.19%) IBM Notes
10 2 (0.13%) Exchange Server 2013
11 1 (0.064%) Apache
11 1 (0.064%) Exchange Server 2007
11 1 (0.064%) OpenEdge
11 1 (0.064%) OpenStack
11 1 (0.064%) WebSphere
Applications
1 294 (18.83%) Microsoft Office
2 113 (7.24%) Microsoft Excel
3 51 (3.27%) MS Visio
4 23 (1.47%) Microsoft PowerPoint
5 12 (0.77%) Spreadsheet
6 6 (0.38%) Microsoft Project
7 2 (0.13%) Trello
8 1 (0.064%) Adobe Creative Suite
Business Applications
1 48 (3.07%) Remedy ITSM
2 44 (2.82%) Salesforce CRM
3 18 (1.15%) SAP S/4HANA
4 17 (1.09%) SAP Oil and Gas
5 13 (0.83%) Infor SunSystems
5 13 (0.83%) iTrent
6 3 (0.19%) assyst
6 3 (0.19%) Dynamics CRM
7 2 (0.13%) Oracle ERP
8 1 (0.064%) Cognos Business Intelligence
8 1 (0.064%) Dynamics NAV
8 1 (0.064%) Maximo
8 1 (0.064%) Sage 200
8 1 (0.064%) Sage 50
8 1 (0.064%) SAP SD
8 1 (0.064%) SAP WM
8 1 (0.064%) Unit4 Business World
Cloud Services
1 399 (25.56%) Microsoft 365
2 241 (15.44%) Azure
3 117 (7.50%) AWS
4 67 (4.29%) SaaS
5 46 (2.95%) Entra ID
6 25 (1.60%) Mimecast
7 21 (1.35%) Cloud Computing
8 16 (1.02%) OneDrive
9 15 (0.96%) Power Platform
10 14 (0.90%) Dynamics 365
10 14 (0.90%) GCP
11 9 (0.58%) Google Workspace
11 9 (0.58%) IaaS
12 7 (0.45%) Azure DevOps
13 5 (0.32%) PaaS
14 4 (0.26%) Amazon CloudWatch
14 4 (0.26%) Amazon SQS
14 4 (0.26%) Azure Storage
15 3 (0.19%) GitHub
16 2 (0.13%) SAP Commerce Cloud
Communications & Networking
1 143 (9.16%) Firewall
2 99 (6.34%) DNS
3 90 (5.77%) DHCP
4 88 (5.64%) VPN
5 86 (5.51%) LAN
6 85 (5.45%) Wi-Fi
7 75 (4.80%) WAN
8 68 (4.36%) TCP/IP
9 54 (3.46%) SAN
10 50 (3.20%) Internet
11 44 (2.82%) Wireless
12 35 (2.24%) VoIP
13 20 (1.28%) WLAN
14 19 (1.22%) Broadband
15 18 (1.15%) DSL
16 15 (0.96%) Network Security
17 14 (0.90%) Remote Desktop
17 14 (0.90%) VLAN
18 12 (0.77%) MPLS
18 12 (0.77%) NAS
Database & Business Intelligence
1 51 (3.27%) Oracle Database
2 45 (2.88%) Oracle Database 10g
2 45 (2.88%) Oracle Database 11g
2 45 (2.88%) VLDB
3 34 (2.18%) Big Data
3 34 (2.18%) SQL Server
4 33 (2.11%) Amazon RDS
5 29 (1.86%) Elasticsearch
6 25 (1.60%) DB2
7 20 (1.28%) Tableau
8 19 (1.22%) MongoDB
9 18 (1.15%) Data Lake
10 16 (1.02%) Apache Hive
10 16 (1.02%) Hadoop
10 16 (1.02%) Impala
11 14 (0.90%) MySQL
12 13 (0.83%) BusinessObjects
13 6 (0.38%) RDBMS
13 6 (0.38%) Relational Database
14 5 (0.32%) Power BI
Development Applications
1 36 (2.31%) JIRA
2 5 (0.32%) Octopus Deploy
2 5 (0.32%) TeamCity
3 1 (0.064%) CircleCI
3 1 (0.064%) Git
3 1 (0.064%) git-flow
3 1 (0.064%) GitLab
3 1 (0.064%) Jenkins
3 1 (0.064%) MSI
General
1 733 (46.96%) Social Skills
2 282 (18.07%) Finance
3 267 (17.10%) Analytical Skills
4 142 (9.10%) Law
5 121 (7.75%) Organisational Skills
6 96 (6.15%) Inclusion and Diversity
7 95 (6.09%) Billing
8 92 (5.89%) Retail
9 77 (4.93%) Telecoms
10 62 (3.97%) Legal
11 51 (3.27%) Banking
12 48 (3.07%) Public Sector
13 38 (2.43%) Manufacturing
14 36 (2.31%) Marketing
15 35 (2.24%) Presentation Skills
16 27 (1.73%) Police
17 26 (1.67%) Private Banking
18 23 (1.47%) Fire and Rescue
19 22 (1.41%) Documentation Skills
20 18 (1.15%) Investment Banking
Job Titles
1 296 (18.96%) Analyst
2 191 (12.24%) Support Engineer
3 170 (10.89%) IT Support
4 167 (10.70%) Support Analyst
5 117 (7.50%) Service Manager
6 114 (7.30%) Senior
7 108 (6.92%) Lead
8 105 (6.73%) Applications Support
9 99 (6.34%) IT Engineer
10 95 (6.09%) Service Analyst
11 93 (5.96%) Service Desk Analyst
12 86 (5.51%) Applications Support Analyst
13 71 (4.55%) IT Support Engineer
14 70 (4.48%) Team Leader
15 69 (4.42%) Infrastructure Engineer
16 64 (4.10%) IT Manager
17 59 (3.78%) 1st Line Support
18 57 (3.65%) 2nd Line Support
18 57 (3.65%) Business Manager
18 57 (3.65%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 55 (3.52%) Spring
2 29 (1.86%) AngularJS
2 29 (1.86%) J2EE
2 29 (1.86%) Java EE
2 29 (1.86%) React
3 28 (1.79%) RESTful
4 26 (1.67%) Spring Boot
5 18 (1.15%) Kafka
6 15 (0.96%) .NET
7 6 (0.38%) OLE
8 5 (0.32%) HTML
8 5 (0.32%) NETCONF
9 4 (0.26%) .NET Framework
9 4 (0.26%) 802.1X
9 4 (0.26%) Elastic Stack
10 3 (0.19%) CSS
10 3 (0.19%) EDI
10 3 (0.19%) Node.js
10 3 (0.19%) RabbitMQ
11 2 (0.13%) SOAP
Miscellaneous
1 192 (12.30%) Self-Motivation
2 130 (8.33%) Driving Licence
3 98 (6.28%) Video Conferencing
4 91 (5.83%) Management Information System
5 90 (5.77%) Digital Signage
6 89 (5.70%) Video\Live Streaming
7 69 (4.42%) Public Cloud
8 62 (3.97%) Cloud Native
9 48 (3.07%) Data Centre
10 37 (2.37%) Product Ownership
11 32 (2.05%) EPoS
12 31 (1.99%) Onboarding
13 26 (1.67%) Clustering
14 22 (1.41%) Replication
15 19 (1.22%) Team-Oriented Environment
16 17 (1.09%) IoT
17 10 (0.64%) BYOD
17 10 (0.64%) Mobile App
17 10 (0.64%) Operational Technology
18 9 (0.58%) CMDB
Operating Systems
1 475 (30.43%) Windows
2 224 (14.35%) Windows Server
3 126 (8.07%) Windows 10
4 113 (7.24%) Linux
5 83 (5.32%) Unix
6 54 (3.46%) Windows Server 2019
7 50 (3.20%) Windows Server 2016
8 47 (3.01%) Windows Server 2012
9 45 (2.88%) Solaris
10 37 (2.37%) Apple iOS
11 30 (1.92%) Android
12 18 (1.15%) Windows 7
13 14 (0.90%) AIX
14 10 (0.64%) Windows 8
15 8 (0.51%) Ubuntu
15 8 (0.51%) Windows Server 2008
16 6 (0.38%) Mac OS
17 5 (0.32%) Red Hat Enterprise Linux
18 4 (0.26%) Debian
19 3 (0.19%) CentOS
Processes & Methodologies
1 590 (37.80%) Customer Service
2 441 (28.25%) ITIL
3 403 (25.82%) Problem-Solving
4 217 (13.90%) Service Delivery
4 217 (13.90%) Service Management
5 193 (12.36%) Incident Management
6 149 (9.55%) Continuous Improvement
7 130 (8.33%) Infrastructure Engineering
8 118 (7.56%) ITSM
9 117 (7.50%) Agile
10 114 (7.30%) Asset Management
10 114 (7.30%) Time Management
11 113 (7.24%) Decision-Making
12 112 (7.17%) Presales
13 108 (6.92%) Logistics
14 100 (6.41%) Change Management
15 96 (6.15%) CRM
16 94 (6.02%) Preventative Maintenance
17 88 (5.64%) Customer Experience
17 88 (5.64%) Cybersecurity
Programming Languages
1 161 (10.31%) SQL
2 83 (5.32%) Java
3 65 (4.16%) PL/SQL
4 51 (3.27%) Python
5 44 (2.82%) PowerShell
6 34 (2.18%) Scala
7 29 (1.86%) Shell Script
8 16 (1.02%) C#
9 11 (0.70%) JavaScript
10 10 (0.64%) Bash
11 9 (0.58%) ActionScript
11 9 (0.58%) VB
12 2 (0.13%) PHP
13 1 (0.064%) C
13 1 (0.064%) Embedded C
13 1 (0.064%) Perl
13 1 (0.064%) Progress 4GL
13 1 (0.064%) VB.NET
13 1 (0.064%) VBScript
Qualifications
1 228 (14.61%) Security Cleared
2 192 (12.30%) Degree
3 136 (8.71%) SC Cleared
4 73 (4.68%) Microsoft Certification
5 55 (3.52%) BPSS Clearance
6 46 (2.95%) Cisco Certification
7 44 (2.82%) CCNA
8 43 (2.75%) ITIL Certification
9 30 (1.92%) MCP
10 29 (1.86%) Azure Certification
11 27 (1.73%) A+ Certification
11 27 (1.73%) CCNP
11 27 (1.73%) DV Cleared
12 19 (1.22%) ITIL Foundation Certificate
13 17 (1.09%) HND
14 16 (1.02%) Computer Science Degree
14 16 (1.02%) DBS Check
15 15 (0.96%) Network+ Certification
16 11 (0.70%) HNC
17 10 (0.64%) MCSE
Quality Assurance & Compliance
1 43 (2.75%) PCI DSS
2 40 (2.56%) GDPR
3 37 (2.37%) ISO/IEC 27001
4 23 (1.47%) Cyber Essentials
5 20 (1.28%) QA
6 15 (0.96%) PMO
7 14 (0.90%) ISO 9001
8 12 (0.77%) Accessibility
9 6 (0.38%) HIPAA
10 5 (0.32%) NIST
11 2 (0.13%) COBIT
11 2 (0.13%) Disclosure Scotland
11 2 (0.13%) GRC
11 2 (0.13%) ISO/IEC 20000
12 1 (0.064%) Cyber Essentials PLUS
12 1 (0.064%) FISMA
12 1 (0.064%) ISO 14001
12 1 (0.064%) ISO 22301
12 1 (0.064%) NEBOSH
12 1 (0.064%) Sarbanes-Oxley
System Software
1 363 (23.25%) Active Directory
2 98 (6.28%) VMware Infrastructure
3 69 (4.42%) Hyper-V
4 45 (2.88%) Oracle RAC
5 38 (2.43%) KVM
6 27 (1.73%) Firmware
7 22 (1.41%) vSphere
8 13 (0.83%) VMware ESXi
8 13 (0.83%) XenApp
9 10 (0.64%) Virtual Desktop
10 9 (0.58%) OpenSSH
11 8 (0.51%) Virtual Machines
12 4 (0.26%) Docker
12 4 (0.26%) VMware Workstation
12 4 (0.26%) XenDesktop
13 2 (0.13%) Virtual Servers
14 1 (0.064%) Lustre
14 1 (0.064%) NFS
14 1 (0.064%) Slurm Workload Manager
Systems Management
1 85 (5.45%) Microsoft Intune
2 52 (3.33%) SCCM
3 46 (2.95%) Oracle RMAN
4 45 (2.88%) Data Guard
5 29 (1.86%) OpenSSO
5 29 (1.86%) Single Sign-On
6 21 (1.35%) Kubernetes
7 18 (1.15%) WSUS
8 17 (1.09%) vCenter Server
9 13 (0.83%) NetBackup
10 12 (0.77%) Backup Exec
11 9 (0.58%) IBM BigFix
11 9 (0.58%) PowerCLI
11 9 (0.58%) SCOM
11 9 (0.58%) Terraform
12 6 (0.38%) FortiGate
12 6 (0.38%) Systems Management Server (SMS)
13 5 (0.32%) Active Directory Federation Services
13 5 (0.32%) Jamf Pro
14 4 (0.26%) Grafana
Vendors
1 587 (37.60%) Microsoft
2 170 (10.89%) VMware
3 114 (7.30%) Oracle
4 99 (6.34%) Cisco
4 99 (6.34%) Dell
5 86 (5.51%) SAP
6 77 (4.93%) Remedy
7 71 (4.55%) ServiceNow
8 68 (4.36%) Citrix
9 66 (4.23%) HP
10 50 (3.20%) Sun
11 48 (3.07%) IBM
11 48 (3.07%) Salesforce
12 46 (2.95%) Apple
13 37 (2.37%) Veeam
14 32 (2.05%) NetApp
15 29 (1.86%) Sophos
16 28 (1.79%) Meraki
17 21 (1.35%) ConnectWise
18 19 (1.22%) Cognos