The statistics below represent IT jobs advertised across the UK that had Call Centre Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Call Centre Manager
Rank 907 963 976
Rank change year-on-year
+56 +13
Permanent jobs requiring a Call Centre Manager 1 7 9
As % of all permanent IT jobs located in the UK 0.001% 0.006% 0.008%
As % of the Job Titles category 0.001% 0.007% 0.008%
Number of salaries quoted 1 5 9
Median salary £82,500 £40,000 £58,500
Median salary % change year-on-year
+106.25% -31.62%
UK excluding London median salary £82,500 £36,500 £58,500
% change year-on-year
+126.02% -37.60%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94638 106188 112312
As % of all permanent IT jobs located in the UK 96.43% 96.31% 96.48%
Number of salaries quoted 79637 87538 91558
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Call Centre Manager
Jobs Demand Trend

The demand trend of job ads that featured Call Centre Manager in the job title.

Call Centre Manager Jobs Demand Trend in the UK

Call Centre Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Call Centre Manager within the UK.

Call Centre Manager Salary Trend in the UK

Call Centre Manager
Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Call Centre Manager within the UK over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +56 1 £82,500 +106.25% 1
Reading - 1 £82,500 -
Berkshire - 1 £82,500 -
South East - 1 £82,500 -

Call Centre Manager Skill Set
Top 23 Related IT Skills

For the 6 months to 25 July 2016, Call Centre Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Call Centre Manager in the job title.

1 4 (80.00%) Cisco
2 3 (60.00%) CCNA
2 3 (60.00%) Cisco Certification
2 3 (60.00%) DMZ
2 3 (60.00%) MPLS
2 3 (60.00%) SLA
2 3 (60.00%) Firewall
2 3 (60.00%) Cisco IOS
2 3 (60.00%) NetScaler
2 3 (60.00%) 802.1X
3 2 (40.00%) Finance
4 1 (20.00%) Infrastructure Transformation
4 1 (20.00%) Planning and Forecasting
4 1 (20.00%) Analytical Skills
4 1 (20.00%) People Management
4 1 (20.00%) Cisco UCCE
4 1 (20.00%) Unified Communications
4 1 (20.00%) Change Control
4 1 (20.00%) Cisco CUCM
4 1 (20.00%) WFM
4 1 (20.00%) Risk Management
4 1 (20.00%) Process Management
4 1 (20.00%) PRINCE2

Call Centre Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (60.00%) Cisco IOS
1 3 (60.00%) DMZ
1 3 (60.00%) Firewall
1 3 (60.00%) MPLS
1 3 (60.00%) NetScaler
2 1 (20.00%) Unified Communications
General
1 2 (40.00%) Finance
Libraries, Frameworks & Software Standards
1 3 (60.00%) 802.1X
Miscellaneous
1 1 (20.00%) Analytical Skills
Processes & Methodologies
1 1 (20.00%) Change Control
1 1 (20.00%) Infrastructure Transformation
1 1 (20.00%) People Management
1 1 (20.00%) Planning and Forecasting
1 1 (20.00%) PRINCE2
1 1 (20.00%) Process Management
1 1 (20.00%) Risk Management
1 1 (20.00%) WFM
Qualifications
1 3 (60.00%) CCNA
1 3 (60.00%) Cisco Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
Systems Management
1 1 (20.00%) Cisco CUCM
1 1 (20.00%) Cisco UCCE
Vendors
1 4 (80.00%) Cisco
Leeds, West Yorkshire
Coal IT Services
Salary: From £40,000 to £45,000 per annum + 30% bonus + benefits
Posted: 2 days ago