The statistics below represent IT jobs advertised across the UK that had Call Centre Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Call Centre Manager
UK
Rank 855 929 944
Rank change year-on-year
+74 +15
Permanent jobs requiring a Call Centre Manager 4 1 2
As % of all permanent IT jobs located in the UK 0.005% 0.001% 0.002%
As % of the Job Titles category 0.005% 0.001% 0.002%
Number of salaries quoted 4 1 2
Median salary £36,250 £47,500 £28,500
Median salary % change year-on-year
-23.68% +66.66%
90% offered a salary of more than £35,000 £47,500 £25,700
10% offered a salary of more than £46,250 £47,500 £31,300
UK excluding London median salary £36,250 £47,500 £25,000
% change year-on-year
-23.68% +90.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81056 95508 100334
As % of all permanent IT jobs located in the UK 96.41% 96.44% 96.69%
Number of salaries quoted 67357 80149 83348
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Call Centre Manager
Jobs Demand Trend

The demand trend of job ads that featured Call Centre Manager in the job title.

Call Centre Manager Jobs Demand Trend in the UK

Call Centre Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Call Centre Manager within the UK.

Call Centre Manager Salary Trend in the UK

Call Centre Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Call Centre Manager over the 3 months to 24 January 2017 within the UK.

Call Centre Manager Salary Histogram in the UK

Call Centre Manager
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Call Centre Manager within the UK over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 4 £36,250 -23.68% 1
Wiltshire - 2 £36,250 -
South West - 2 £36,250 -
South East +58 1 £35,000 -26.31%
Yorkshire - 1 £50,000 -
Leeds - 1 £50,000 -
Salisbury - 1 £35,000 -
Swindon - 1 £37,500 -
West Yorkshire - 1 £50,000 -
Hampshire - 1 £35,000 -

Call Centre Manager Skill Set
Top 10 Related IT Skills

For the 6 months to 24 January 2017, Call Centre Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Call Centre Manager in the job title.

1 2 (40.00%) Telecoms
1 2 (40.00%) Stakeholder Management
1 2 (40.00%) B2B
1 2 (40.00%) Mitel
2 1 (20.00%) Cisco UCCX
2 1 (20.00%) Cisco CUCM
2 1 (20.00%) PBX
2 1 (20.00%) IP Telephony
2 1 (20.00%) Cisco
2 1 (20.00%) CCVP

Call Centre Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (20.00%) IP Telephony
1 1 (20.00%) PBX
General
1 2 (40.00%) Telecoms
Processes & Methodologies
1 2 (40.00%) B2B
1 2 (40.00%) Stakeholder Management
Qualifications
1 1 (20.00%) CCVP
Systems Management
1 1 (20.00%) Cisco CUCM
1 1 (20.00%) Cisco UCCX
Vendors
1 2 (40.00%) Mitel
2 1 (20.00%) Cisco
London
Big Wednesday Digital Ltd
Salary: Negotiable
Posted: Yesterday