The statistics below represent IT contracts advertised across the UK that had Call Centre Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Call Centre Manager
Rank 651 664 638
Rank change year-on-year
+13 -26
Contract jobs requiring a Call Centre Manager 1 9 3
As % of all contract IT jobs located in the UK 0.002% 0.016% 0.005%
As % of the Job Titles category 0.002% 0.016% 0.006%
Number of daily rates quoted 0 7 2
Median daily rate - £450 £345
Median daily rate % change year-on-year
- +30.43%
UK excluding London median daily rate - £450 £345
% change year-on-year
- +30.43%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50426 54977 54154
As % of all contract IT jobs located in the UK 94.62% 94.99% 92.92%
Number of daily rates quoted 32986 35136 33089
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1704 2093 2157
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Call Centre Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Call Centre Manager in the job title.

Call Centre Manager Jobs Demand Trend in the UK

Call Centre Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Call Centre Manager within the UK.

Call Centre Manager Daily Rate Trend in the UK

Call Centre Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Call Centre Manager within the UK.

Call Centre Manager Hourly Rate Trend in the UK

Call Centre Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, Call Centre Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Call Centre Manager in the job title.

1 5 (50.00%) Project Management
2 3 (30.00%) PRINCE2 Certification
2 3 (30.00%) PRINCE2
2 3 (30.00%) Telecoms
2 3 (30.00%) Finance
3 2 (20.00%) IVR
3 2 (20.00%) Migration
3 2 (20.00%) Stakeholder Management
3 2 (20.00%) LAN
3 2 (20.00%) WAN
3 2 (20.00%) Citrix
3 2 (20.00%) Retail
3 2 (20.00%) Speech Recognition
3 2 (20.00%) Test Strategy
3 2 (20.00%) Business Transformation
3 2 (20.00%) Analytics
4 1 (10.00%) Skype
4 1 (10.00%) Supplier Management
4 1 (10.00%) Cisco UCCE
4 1 (10.00%) Network Architecture
4 1 (10.00%) Waterfall
4 1 (10.00%) Skype for Business
4 1 (10.00%) PABX
4 1 (10.00%) PMI
4 1 (10.00%) PMI Certification
4 1 (10.00%) Internet
4 1 (10.00%) ISO 9000
4 1 (10.00%) Cisco
4 1 (10.00%) E-Commerce
4 1 (10.00%) MS Project

Call Centre Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Skype for Business
Applications
1 1 (10.00%) MS Project
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) WAN
2 1 (10.00%) Internet
2 1 (10.00%) PABX
2 1 (10.00%) Skype
General
1 3 (30.00%) Finance
1 3 (30.00%) Telecoms
2 2 (20.00%) Retail
3 1 (10.00%) Legal
Miscellaneous
1 2 (20.00%) IVR
2 1 (10.00%) PMI
Processes & Methodologies
1 5 (50.00%) Project Management
2 3 (30.00%) PRINCE2
3 2 (20.00%) Analytics
3 2 (20.00%) Business Transformation
3 2 (20.00%) Migration
3 2 (20.00%) Speech Recognition
3 2 (20.00%) Stakeholder Management
3 2 (20.00%) Test Strategy
4 1 (10.00%) Agile Software Development
4 1 (10.00%) E-Commerce
4 1 (10.00%) ITIL
4 1 (10.00%) ITSM
4 1 (10.00%) Network Architecture
4 1 (10.00%) Programme Management
4 1 (10.00%) Risk Assessment
4 1 (10.00%) Supplier Management
4 1 (10.00%) Waterfall
4 1 (10.00%) Workflow
Qualifications
1 3 (30.00%) PRINCE2 Certification
2 1 (10.00%) PMI Certification
Quality Assurance & Compliance
1 1 (10.00%) ISO 9000
Systems Management
1 1 (10.00%) Cisco UCCE
Vendors
1 2 (20.00%) Citrix
2 1 (10.00%) Cisco