The table below looks at the statistics for Cisco ICM skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 929 945 990
Rank change year-on-year
+16 +45
Permanent jobs citing Cisco ICM 25 20 1
As % of all permanent IT jobs located in the UK 0.024% 0.018% 0.001%
As % of the Communications & Networking category 0.14% 0.100% 0.005%
Number of salaries quoted 22 16 1
Median salary £62,500 £67,500 £27,000
Median salary % change year-on-year
-7.40% +150.00%
UK excluding London median salary £65,000 £67,500 £27,000
% change year-on-year
-3.70% +150.00%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
17715 20057 20420
As % of all permanent IT jobs located in the UK 17.26% 18.19% 17.11%
Number of salaries quoted 14702 15885 16189
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £66,000 £62,500 £67,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Cisco ICM
Jobs Demand Trend

The demand trend of job ads citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM within the UK.

Cisco ICM Salary Trend in the UK

Cisco ICM
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco ICM over the 3 months to 4 May 2016 within the UK.

Cisco ICM Salary Histogram in the UK

Cisco ICM
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 25 £62,500 -7.40% 2
East of England +24 9 £45,000 - 1
Hertfordshire - 7 £45,000 - 1
South East +19 6 £69,000 +53.33% 1
Hemel Hempstead - 6 £45,000 - 1
Berkshire +19 5 £69,000 +53.33% 1
London +4 5 £54,150 -
Reading - 3 £69,000 - 1
Essex +6 2 - -
Guildford - 1 - -
Surrey - 1 - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 4 May 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco ICM.

1 59 (100.00%) Cisco
2 55 (93.22%) Cisco CUCM
3 34 (57.63%) Cisco Certification
4 29 (49.15%) VXML
5 27 (45.76%) Cisco UCCE
6 26 (44.07%) Unified Communications
6 26 (44.07%) CCNP
7 23 (38.98%) MPLS
7 23 (38.98%) Cisco UCCX
8 19 (32.20%) Migration
9 18 (30.51%) Change Management
10 17 (28.81%) Presales
11 16 (27.12%) CCNP Voice
11 16 (27.12%) Cisco ICM Scripting
12 15 (25.42%) XMPP
13 13 (22.03%) Risk Management
14 12 (20.34%) CCNA
14 12 (20.34%) Avaya
14 12 (20.34%) WAN
15 11 (18.64%) ISO/IEC 27001
15 11 (18.64%) e-Health
15 11 (18.64%) VPN
15 11 (18.64%) MS Visio
15 11 (18.64%) Remedy
15 11 (18.64%) CA
15 11 (18.64%) Telecoms
15 11 (18.64%) Validation
15 11 (18.64%) Risk Assessment
15 11 (18.64%) Converged Networks
16 9 (15.25%) Management Information System

Cisco ICM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (15.25%) Skype for Business
2 6 (10.17%) MS Exchange
Applications
1 11 (18.64%) MS Visio
2 3 (5.08%) MS Excel
Communications & Networking
1 26 (44.07%) Unified Communications
2 23 (38.98%) MPLS
3 12 (20.34%) WAN
4 11 (18.64%) Converged Networks
4 11 (18.64%) VPN
5 9 (15.25%) Cisco IPT
6 6 (10.17%) VoIP
7 5 (8.47%) DNS
7 5 (8.47%) H.323
7 5 (8.47%) PABX
8 3 (5.08%) CTI
8 3 (5.08%) IP Telephony
8 3 (5.08%) MGCP
8 3 (5.08%) PBX
8 3 (5.08%) PSTN
8 3 (5.08%) SCCP
9 2 (3.39%) Telepresence
9 2 (3.39%) WebEx
10 1 (1.69%) Firewall
10 1 (1.69%) Wireless
Database & Business Intelligence
1 1 (1.69%) Big Data
General
1 11 (18.64%) Telecoms
2 3 (5.08%) Retail
3 2 (3.39%) Finance
4 1 (1.69%) Marketing
Job Titles
1 24 (40.68%) Consultant
2 15 (25.42%) Cisco Consultant
3 12 (20.34%) Solutions Consultant
4 11 (18.64%) Unified Communications Consultant
5 9 (15.25%) Voice Engineer
6 8 (13.56%) Cisco Engineer
6 8 (13.56%) Cisco Specialist
6 8 (13.56%) Cisco Voice Engineer
6 8 (13.56%) Cisco Voice Specialist
6 8 (13.56%) Network Engineer
6 8 (13.56%) Unified Communications Engineer
6 8 (13.56%) Voice Specialist
7 7 (11.86%) Senior Network Engineer
8 4 (6.78%) Infrastructure Engineer
8 4 (6.78%) Network Infrastructure Engineer
8 4 (6.78%) Senior Infrastructure Engineer
9 3 (5.08%) Senior VoIP Engineer
9 3 (5.08%) VoIP Engineer
10 2 (3.39%) Senior Cisco Engineer
10 2 (3.39%) Senior Voice Engineer
Libraries, Frameworks & Software Standards
1 29 (49.15%) VXML
2 15 (25.42%) XMPP
3 1 (1.69%) .NET
3 1 (1.69%) AngularJS
3 1 (1.69%) HTML
3 1 (1.69%) HTML5
3 1 (1.69%) Java EE
3 1 (1.69%) jQuery
3 1 (1.69%) Spring
3 1 (1.69%) WebRTC
Miscellaneous
1 11 (18.64%) e-Health
2 9 (15.25%) Management Information System
3 7 (11.86%) IVR
4 6 (10.17%) Driving Licence
5 4 (6.78%) Computer Science
6 3 (5.08%) Analytical Skills
6 3 (5.08%) Mathematics
7 2 (3.39%) Video Conferencing
8 1 (1.69%) Data Centre
8 1 (1.69%) Mobile App
8 1 (1.69%) User Experience
Operating Systems
1 1 (1.69%) Android
1 1 (1.69%) Windows
Processes & Methodologies
1 19 (32.20%) Migration
2 18 (30.51%) Change Management
3 17 (28.81%) Presales
4 16 (27.12%) Cisco ICM Scripting
5 13 (22.03%) Risk Management
6 11 (18.64%) Risk Assessment
6 11 (18.64%) Validation
7 8 (13.56%) Contact Management
7 8 (13.56%) ITIL
8 7 (11.86%) Time Management
9 6 (10.17%) Incident Management
9 6 (10.17%) Service Delivery
10 4 (6.78%) Quality Management
10 4 (6.78%) Stakeholder Management
11 3 (5.08%) Project Management
12 2 (3.39%) Change Control
12 2 (3.39%) Disaster Recovery
12 2 (3.39%) Fault Analysis
12 2 (3.39%) WFM
12 2 (3.39%) Workforce Optimisation
Programming Languages
1 7 (11.86%) C
2 1 (1.69%) C#
2 1 (1.69%) C++
2 1 (1.69%) Java
2 1 (1.69%) JavaScript
Qualifications
1 34 (57.63%) Cisco Certification
2 26 (44.07%) CCNP
3 16 (27.12%) CCNP Voice
4 12 (20.34%) CCNA
5 9 (15.25%) CCVP
6 4 (6.78%) Degree
7 1 (1.69%) (ISC)2 CCSP
7 1 (1.69%) CCSP
7 1 (1.69%) CISM
7 1 (1.69%) CISSP
7 1 (1.69%) MBA
Quality Assurance & Compliance
1 11 (18.64%) ISO/IEC 27001
2 2 (3.39%) SLA
3 1 (1.69%) PCI DSS
3 1 (1.69%) RMADS
System Software
1 5 (8.47%) vSphere
Systems Management
1 55 (93.22%) Cisco CUCM
2 27 (45.76%) Cisco UCCE
3 23 (38.98%) Cisco UCCX
4 5 (8.47%) Cisco IPCC
Vendors
1 59 (100.00%) Cisco
2 12 (20.34%) Avaya
3 11 (18.64%) CA
3 11 (18.64%) Remedy
4 8 (13.56%) Microsoft
5 5 (8.47%) Polycom
5 5 (8.47%) VMware
6 2 (3.39%) ServiceNow
6 2 (3.39%) SolarWinds
6 2 (3.39%) Verint
6 2 (3.39%) Zeacom
7 1 (1.69%) Citrix
7 1 (1.69%) Genesys
7 1 (1.69%) Palo Alto
Reading, Berkshire
Speech-Soft
Salary: Competitive Salary Offered
Posted: 4 hours ago
Hemel Hempstead
IQ Telecom
Salary: £38000.0000 - £45000.0000 per annum + Bonus
Posted: 6 days ago