The table below looks at the statistics for Cisco ICM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 883 898 884
Rank change year-on-year
+15 -14
Permanent jobs citing Cisco ICM 17 12 8
As % of all permanent IT jobs located in the UK 0.015% 0.010% 0.008%
As % of the Communications & Networking category 0.092% 0.058% 0.042%
Number of salaries quoted 4 8 4
Average salary £72,500 £58,750 £34,250
Average salary % change year-on-year
+23.40% +71.53%
90% offered a salary of more than £64,750 £26,100 £32,800
10% offered a salary of more than £75,000 £63,250 £47,250
UK excluding London average salary £75,000 £60,000 £34,250
% change year-on-year
+25.00% +75.18%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
18448 20813 18849
As % of all permanent IT jobs located in the UK 16.66% 18.12% 17.74%
Number of salaries quoted 15302 16464 15218
Average salary £45,000 £44,500 £44,000
Average salary % change year-on-year
+1.12% +1.13%
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM within the UK.

Cisco ICM Salary Trend in the UK

Cisco ICM
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco ICM over the 3 months to 31 August 2015 within the UK.

Cisco ICM Salary Histogram in the UK

Cisco ICM
Top 10 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 15 £66,250 +10.41% 1
London +8 5 £70,000 +64.70% 1
Reading - 5 - -
Berkshire - 5 - -
South East - 5 - -
Tyne and Wear - 4 - -
Gateshead - 4 - -
North East - 4 - -
Birmingham +1 1 £62,500 +4.16%
West Midlands -20 1 £62,500 +4.16%

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 35 (100.00%) Cisco
2 27 (77.14%) Cisco UCCE
3 23 (65.71%) Cisco CUCM
4 20 (57.14%) Cisco ICM Scripting
5 16 (45.71%) VXML
6 14 (40.00%) IVR
7 13 (37.14%) Cisco IPCC
7 13 (37.14%) Unified Communications
8 11 (31.43%) H.323
9 10 (28.57%) MGCP
9 10 (28.57%) Cisco UCCX
10 8 (22.86%) Analytical Skills
11 6 (17.14%) Degree
11 6 (17.14%) Computer Science
11 6 (17.14%) Cisco IOS
11 6 (17.14%) Cisco IPT
11 6 (17.14%) Project Management
11 6 (17.14%) SCCP
11 6 (17.14%) CCVP
11 6 (17.14%) IP Telephony
11 6 (17.14%) PBX
11 6 (17.14%) PSTN
11 6 (17.14%) CTI
11 6 (17.14%) ITIL
12 5 (14.29%) MPLS
13 4 (11.43%) RTP
13 4 (11.43%) Finance
13 4 (11.43%) Stakeholder Management
13 4 (11.43%) Windows
13 4 (11.43%) MS Excel

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) MS Exchange
2 1 (2.86%) IIS
Applications
1 4 (11.43%) MS Excel
2 1 (2.86%) MS PowerPoint
Business Applications
1 3 (8.57%) Nortel Periphonics
2 2 (5.71%) SAP CRM
Communications & Networking
1 13 (37.14%) Unified Communications
2 11 (31.43%) H.323
3 10 (28.57%) MGCP
4 6 (17.14%) CTI
4 6 (17.14%) PBX
4 6 (17.14%) PSTN
4 6 (17.14%) IP Telephony
4 6 (17.14%) Cisco IPT
4 6 (17.14%) Cisco IOS
4 6 (17.14%) SCCP
5 5 (14.29%) MPLS
6 4 (11.43%) RTP
7 3 (8.57%) WAN
7 3 (8.57%) PABX
7 3 (8.57%) Frame Relay
8 2 (5.71%) FTP
Database & Business Intelligence
1 1 (2.86%) SQL Server
1 1 (2.86%) SQL Server Integration Services
Development Applications
1 1 (2.86%) Visual Studio
1 1 (2.86%) Subversion
1 1 (2.86%) Team Foundation Server
General
1 4 (11.43%) Finance
2 3 (8.57%) Telecoms
Job Titles
1 9 (25.71%) Consultant
2 4 (11.43%) Solutions Architect
2 4 (11.43%) Design Engineer
2 4 (11.43%) Implementation Consultant
2 4 (11.43%) Project Engineer
2 4 (11.43%) Cisco Engineer
2 4 (11.43%) Cisco Architect
2 4 (11.43%) Cisco Solutions Architect
2 4 (11.43%) Implementation Engineer
2 4 (11.43%) Voice Specialist
2 4 (11.43%) Architect
3 3 (8.57%) Unified Communications Consultant
3 3 (8.57%) Technical Support
3 3 (8.57%) 2nd Line Support
4 2 (5.71%) Development Specialist
4 2 (5.71%) Cisco Specialist
5 1 (2.86%) ICM Engineer
Libraries, Frameworks & Software Standards
1 16 (45.71%) VXML
2 3 (8.57%) XMPP
3 2 (5.71%) MSMQ
3 2 (5.71%) .NET
4 1 (2.86%) ASP.NET
4 1 (2.86%) CSS
4 1 (2.86%) XML
4 1 (2.86%) XSL
4 1 (2.86%) HTML
4 1 (2.86%) WinForms
4 1 (2.86%) NHibernate
4 1 (2.86%) jQuery
4 1 (2.86%) LINQ to SQL
Miscellaneous
1 14 (40.00%) IVR
2 8 (22.86%) Analytical Skills
3 6 (17.14%) Computer Science
Operating Systems
1 4 (11.43%) Windows
2 1 (2.86%) Windows Server 2003
2 1 (2.86%) Windows Server 2008
Processes & Methodologies
1 20 (57.14%) Cisco ICM Scripting
2 6 (17.14%) ITIL
2 6 (17.14%) Project Management
3 4 (11.43%) Stakeholder Management
3 4 (11.43%) Network Design
4 3 (8.57%) User Acceptance Testing
4 3 (8.57%) Migration
5 2 (5.71%) Change Control
5 2 (5.71%) Quality Management
5 2 (5.71%) MVC
5 2 (5.71%) CRM
Programming Languages
1 3 (8.57%) C
2 2 (5.71%) C#
2 2 (5.71%) Java
2 2 (5.71%) SQL
2 2 (5.71%) VB
2 2 (5.71%) VB.NET
2 2 (5.71%) Tcl
2 2 (5.71%) VB6
2 2 (5.71%) PowerShell
3 1 (2.86%) XPath
Qualifications
1 6 (17.14%) CCVP
1 6 (17.14%) Degree
2 1 (2.86%) CCNP
2 1 (2.86%) CCIP
2 1 (2.86%) Cisco Certification
System Software
1 3 (8.57%) VMware Infrastructure
1 3 (8.57%) vSphere
2 1 (2.86%) Active Directory
Systems Management
1 27 (77.14%) Cisco UCCE
2 23 (65.71%) Cisco CUCM
3 13 (37.14%) Cisco IPCC
4 10 (28.57%) Cisco UCCX
Vendors
1 35 (100.00%) Cisco
2 4 (11.43%) Polycom
2 4 (11.43%) WorldPay
3 3 (8.57%) Nortel
3 3 (8.57%) Genesys
3 3 (8.57%) VMware
4 2 (5.71%) Verint
4 2 (5.71%) Oracle
4 2 (5.71%) SAP
5 1 (2.86%) Hyland
London
Perfect People Recruitment Solutions Ltd
Salary: £££ Flexible dependent upon experience £££
Posted: 6 days ago