The table below looks at the statistics for Cisco ICM skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 903 941 981
Rank change year-on-year
+38 +40
Permanent jobs citing Cisco ICM 15 20 7
As % of all permanent IT jobs located in the UK 0.015% 0.018% 0.006%
As % of the Communications & Networking category 0.090% 0.11% 0.034%
Number of salaries quoted 5 10 7
Median salary £67,500 £68,750 £60,000
Median salary % change year-on-year
-1.81% +14.58%
UK excluding London median salary £67,500 £67,500 £60,000
% change year-on-year
- +12.50%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16614 18712 20557
As % of all permanent IT jobs located in the UK 16.96% 16.97% 17.66%
Number of salaries quoted 13827 15342 16424
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Cisco ICM
Jobs Demand Trend

The demand trend of job ads citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM within the UK.

Cisco ICM Salary Trend in the UK

Cisco ICM
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 15 £67,500 +8.00% 2
London +45 8 £67,500 -3.57% 2
South East +32 6 £67,500 -
Berkshire +11 5 £67,500 -
Reading +16 4 - -
Surrey +22 1 - -
City of London - 1 - - 1
Guildford - 1 - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 26 July 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco ICM.

1 41 (100.00%) Cisco
2 32 (78.05%) Cisco CUCM
3 26 (63.41%) Cisco UCCE
4 21 (51.22%) Cisco Certification
5 17 (41.46%) Cisco UCCX
6 16 (39.02%) CCNP
7 14 (34.15%) VXML
7 14 (34.15%) Unified Communications
8 13 (31.71%) Cisco ICM Scripting
8 13 (31.71%) Presales
9 12 (29.27%) CCNP Voice
9 12 (29.27%) IVR
9 12 (29.27%) MPLS
10 10 (24.39%) Cisco IPCC
10 10 (24.39%) Cisco IPT
11 7 (17.07%) XMPP
11 7 (17.07%) Migration
11 7 (17.07%) Risk Management
11 7 (17.07%) Change Management
11 7 (17.07%) Avaya
11 7 (17.07%) CCNA
12 6 (14.63%) WAN
12 6 (14.63%) VPN
12 6 (14.63%) Microsoft
12 6 (14.63%) Remedy
12 6 (14.63%) MS Excel
12 6 (14.63%) MS Visio
12 6 (14.63%) CA
12 6 (14.63%) H.323
12 6 (14.63%) Telecoms

Cisco ICM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) Skype for Business
2 1 (2.44%) MS Exchange
Applications
1 6 (14.63%) MS Excel
1 6 (14.63%) MS Visio
Communications & Networking
1 14 (34.15%) Unified Communications
2 12 (29.27%) MPLS
3 10 (24.39%) Cisco IPT
4 6 (14.63%) Converged Networks
4 6 (14.63%) H.323
4 6 (14.63%) VPN
4 6 (14.63%) WAN
5 4 (9.76%) CTI
5 4 (9.76%) IP Telephony
5 4 (9.76%) MGCP
5 4 (9.76%) PBX
5 4 (9.76%) PSTN
5 4 (9.76%) SCCP
6 3 (7.32%) VoIP
7 2 (4.88%) Telepresence
7 2 (4.88%) WebEx
8 1 (2.44%) Cisco IOS
8 1 (2.44%) Firewall
8 1 (2.44%) NetScaler
8 1 (2.44%) RTP
Database & Business Intelligence
1 2 (4.88%) SQL Server
2 1 (2.44%) Big Data
General
1 6 (14.63%) Telecoms
2 3 (7.32%) Finance
3 1 (2.44%) Financial Institution
3 1 (2.44%) Marketing
Job Titles
1 17 (41.46%) Consultant
2 13 (31.71%) Cisco Engineer
3 12 (29.27%) Cisco Consultant
4 9 (21.95%) Voice Engineer
5 8 (19.51%) Cisco Voice Engineer
5 8 (19.51%) Unified Communications Engineer
6 5 (12.20%) Network Engineer
6 5 (12.20%) Solutions Consultant
6 5 (12.20%) Unified Communications Consultant
7 4 (9.76%) Cisco Specialist
7 4 (9.76%) Infrastructure Engineer
7 4 (9.76%) Network Infrastructure Engineer
7 4 (9.76%) Senior Infrastructure Engineer
7 4 (9.76%) Senior Network Engineer
8 3 (7.32%) Cisco Voice Specialist
8 3 (7.32%) Senior VoIP Engineer
8 3 (7.32%) Voice Specialist
8 3 (7.32%) VoIP Engineer
9 2 (4.88%) Project Engineer
9 2 (4.88%) Senior Voice Engineer
Libraries, Frameworks & Software Standards
1 14 (34.15%) VXML
2 7 (17.07%) XMPP
3 3 (7.32%) jQuery
4 2 (4.88%) JSON
4 2 (4.88%) REST
4 2 (4.88%) WSDL
4 2 (4.88%) XML
5 1 (2.44%) .NET
5 1 (2.44%) AngularJS
5 1 (2.44%) HTML
5 1 (2.44%) HTML5
5 1 (2.44%) Java EE
5 1 (2.44%) Spring
5 1 (2.44%) WebRTC
Miscellaneous
1 12 (29.27%) IVR
2 6 (14.63%) Driving Licence
2 6 (14.63%) e-Health
3 5 (12.20%) Analytical Skills
3 5 (12.20%) Computer Science
4 4 (9.76%) Management Information System
4 4 (9.76%) Mathematics
5 2 (4.88%) Client/Server
5 2 (4.88%) Video Conferencing
6 1 (2.44%) Hedge funds
6 1 (2.44%) Mobile App
6 1 (2.44%) User Experience
Operating Systems
1 1 (2.44%) Android
Processes & Methodologies
1 13 (31.71%) Cisco ICM Scripting
1 13 (31.71%) Presales
2 7 (17.07%) Change Management
2 7 (17.07%) Migration
2 7 (17.07%) Risk Management
3 6 (14.63%) Incident Management
3 6 (14.63%) Risk Assessment
3 6 (14.63%) Stakeholder Management
3 6 (14.63%) Validation
4 5 (12.20%) Contact Management
5 4 (9.76%) CAD
5 4 (9.76%) ITIL
5 4 (9.76%) Project Management
5 4 (9.76%) Quality Management
6 2 (4.88%) Change Control
6 2 (4.88%) Disaster Recovery
6 2 (4.88%) Mentoring
6 2 (4.88%) Network Monitoring
6 2 (4.88%) Time Management
6 2 (4.88%) WFM
Programming Languages
1 3 (7.32%) Java
1 3 (7.32%) JavaScript
2 2 (4.88%) PHP
2 2 (4.88%) SQL
3 1 (2.44%) C
3 1 (2.44%) C#
3 1 (2.44%) C++
Qualifications
1 21 (51.22%) Cisco Certification
2 16 (39.02%) CCNP
3 12 (29.27%) CCNP Voice
4 7 (17.07%) CCNA
5 5 (12.20%) Degree
6 3 (7.32%) CCVP
7 1 (2.44%) (ISC)2 CCSP
7 1 (2.44%) CCSP
7 1 (2.44%) CISM
7 1 (2.44%) CISSP
7 1 (2.44%) MBA
Quality Assurance & Compliance
1 6 (14.63%) ISO/IEC 27001
2 2 (4.88%) SLA
3 1 (2.44%) PCI DSS
3 1 (2.44%) RMADS
Systems Management
1 32 (78.05%) Cisco CUCM
2 26 (63.41%) Cisco UCCE
3 17 (41.46%) Cisco UCCX
4 10 (24.39%) Cisco IPCC
Vendors
1 41 (100.00%) Cisco
2 7 (17.07%) Avaya
3 6 (14.63%) CA
3 6 (14.63%) Microsoft
3 6 (14.63%) Polycom
3 6 (14.63%) Remedy
4 2 (4.88%) Google
4 2 (4.88%) ServiceNow
4 2 (4.88%) SolarWinds
4 2 (4.88%) Verint
4 2 (4.88%) Zeacom
5 1 (2.44%) Citrix
5 1 (2.44%) Genesys
5 1 (2.44%) Palo Alto
London
Networking People
Salary: £65000 - £70000 per annum + Package
Posted: 4 days ago
City, London
Thebes IT
Posted: 5 days ago