The table below looks at the statistics for Cisco ICM skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 899 918 924
Rank change year-on-year
+19 +6
Permanent jobs citing Cisco ICM 36 19 13
As % of all permanent IT jobs located in the UK 0.036% 0.018% 0.012%
As % of the Communications & Networking category 0.21% 0.098% 0.071%
Number of salaries quoted 23 14 12
Average salary £65,000 £67,500 £75,000
Average salary % change year-on-year
-3.70% -10.00%
UK excluding London average salary £65,000 £67,500 £72,500
% change year-on-year
-3.70% -6.89%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
17278 19320 18195
As % of all permanent IT jobs located in the UK 17.06% 18.15% 17.29%
Number of salaries quoted 14368 15676 14260
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £67,000 £62,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM within the UK.

Cisco ICM Salary Trend in the UK

Cisco ICM
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco ICM over the 3 months to 12 February 2016 within the UK.

Cisco ICM Salary Histogram in the UK

Cisco ICM
Top 12 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +37 36 £65,000 -3.70% 9
South East +18 11 £75,000 +76.47% 1
Berkshire -8 10 £75,000 +76.47% 1
Yorkshire - 10 - -
East Yorkshire - 10 - -
Hull - 10 - -
East of England - 9 £45,000 - 3
Hemel Hempstead - 8 £45,000 - 2
Hertfordshire - 8 £45,000 - 2
London +9 2 £61,000 - 1
Reading +7 2 - - 1
Essex - 1 - - 1

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 59 (100.00%) Cisco
2 55 (93.22%) Cisco CUCM
3 33 (55.93%) Cisco UCCE
4 30 (50.85%) Cisco Certification
5 29 (49.15%) VXML
6 26 (44.07%) Unified Communications
6 26 (44.07%) Cisco ICM Scripting
7 22 (37.29%) CCNP
8 19 (32.20%) Cisco UCCX
9 18 (30.51%) Migration
10 16 (27.12%) MPLS
11 15 (25.42%) Change Management
11 15 (25.42%) XMPP
12 14 (23.73%) Cisco IPCC
13 13 (22.03%) CCVP
13 13 (22.03%) Presales
14 12 (20.34%) ITIL
15 11 (18.64%) WAN
15 11 (18.64%) CCNP Voice
16 10 (16.95%) Skype for Business
16 10 (16.95%) Microsoft
17 8 (13.56%) C
17 8 (13.56%) IVR
17 8 (13.56%) Contact Management
17 8 (13.56%) Risk Management
18 7 (11.86%) Telecoms
18 7 (11.86%) Retail
18 7 (11.86%) IP Telephony
18 7 (11.86%) Validation
18 7 (11.86%) VPN

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.95%) Skype for Business
2 6 (10.17%) MS Exchange
Applications
1 6 (10.17%) MS Visio
2 4 (6.78%) MS Excel
Communications & Networking
1 26 (44.07%) Unified Communications
2 16 (27.12%) MPLS
3 11 (18.64%) WAN
4 7 (11.86%) Cisco IPT
4 7 (11.86%) H.323
4 7 (11.86%) IP Telephony
4 7 (11.86%) VPN
5 6 (10.17%) Cisco IOS
5 6 (10.17%) Converged Networks
5 6 (10.17%) CTI
5 6 (10.17%) DNS
5 6 (10.17%) MGCP
5 6 (10.17%) PABX
5 6 (10.17%) PBX
5 6 (10.17%) PSTN
5 6 (10.17%) SCCP
5 6 (10.17%) VoIP
6 3 (5.08%) Wireless
7 2 (3.39%) Firewall
7 2 (3.39%) NetScaler
General
1 7 (11.86%) Retail
1 7 (11.86%) Telecoms
2 1 (1.69%) Finance
Job Titles
1 21 (35.59%) Consultant
2 14 (23.73%) Cisco Consultant
3 13 (22.03%) Cisco Engineer
4 12 (20.34%) Solutions Consultant
5 9 (15.25%) Network Engineer
5 9 (15.25%) Unified Communications Consultant
6 8 (13.56%) Cisco Specialist
6 8 (13.56%) Cisco Voice Specialist
6 8 (13.56%) Voice Specialist
7 7 (11.86%) Senior Network Engineer
8 6 (10.17%) Project Engineer
9 4 (6.78%) Voice Engineer
10 3 (5.08%) Cisco Network Engineer
10 3 (5.08%) Cisco Voice Engineer
10 3 (5.08%) Senior Cisco Engineer
11 2 (3.39%) Cisco Administrator
11 2 (3.39%) Network Administrator
11 2 (3.39%) Senior Cisco Administrator
11 2 (3.39%) Senior Network Administrator
11 2 (3.39%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 29 (49.15%) VXML
2 15 (25.42%) XMPP
Miscellaneous
1 8 (13.56%) IVR
2 6 (10.17%) Analytical Skills
2 6 (10.17%) Computer Science
2 6 (10.17%) e-Health
2 6 (10.17%) Management Information System
3 4 (6.78%) Mathematics
4 2 (3.39%) Data Centre
5 1 (1.69%) Driving Licence
5 1 (1.69%) Video Conferencing
Operating Systems
1 3 (5.08%) Windows
2 1 (1.69%) Windows Server
Processes & Methodologies
1 26 (44.07%) Cisco ICM Scripting
2 18 (30.51%) Migration
3 15 (25.42%) Change Management
4 13 (22.03%) Presales
5 12 (20.34%) ITIL
6 8 (13.56%) Contact Management
6 8 (13.56%) Risk Management
7 7 (11.86%) Project Management
7 7 (11.86%) Validation
8 6 (10.17%) Risk Assessment
8 6 (10.17%) Service Delivery
8 6 (10.17%) Time Management
9 2 (3.39%) WFM
10 1 (1.69%) Fault Analysis
10 1 (1.69%) Incident Management
10 1 (1.69%) Mentoring
10 1 (1.69%) Network Monitoring
10 1 (1.69%) Technical Architecture
10 1 (1.69%) User Acceptance Testing
10 1 (1.69%) Workforce Management Optimization
Programming Languages
1 8 (13.56%) C
Qualifications
1 30 (50.85%) Cisco Certification
2 22 (37.29%) CCNP
3 13 (22.03%) CCVP
4 11 (18.64%) CCNP Voice
5 6 (10.17%) CCNA
5 6 (10.17%) Degree
6 1 (1.69%) CCDA
6 1 (1.69%) CCDP
Quality Assurance & Compliance
1 7 (11.86%) ISO/IEC 27001
2 1 (1.69%) SLA
System Software
1 5 (8.47%) vSphere
2 1 (1.69%) VMware Infrastructure
Systems Management
1 55 (93.22%) Cisco CUCM
2 33 (55.93%) Cisco UCCE
3 19 (32.20%) Cisco UCCX
4 14 (23.73%) Cisco IPCC
5 1 (1.69%) CA Spectrum
Vendors
1 59 (100.00%) Cisco
2 10 (16.95%) Microsoft
3 7 (11.86%) CA
4 6 (10.17%) Avaya
4 6 (10.17%) NICE Systems
4 6 (10.17%) Remedy
4 6 (10.17%) VMware
5 5 (8.47%) Polycom
6 2 (3.39%) Citrix
6 2 (3.39%) Palo Alto
6 2 (3.39%) Verint
7 1 (1.69%) ServiceNow
7 1 (1.69%) SolarWinds
7 1 (1.69%) Zeacom
London
HP
Posted: 21 hours ago
East Midlands
Verticality Ltd
Salary: £60000 - £70000 per annum, Benefits Bonus, Car, Benefits, Training
Posted: Yesterday
Manchester
IQ Telecom
Salary: £50000.0000 - £60000.0000 per annum
Posted: 2 days ago
Reading, Berkshire
Networking People
Salary: £70000 - £75000 per annum + Package
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits Bonus
Posted: 4 days ago
Essex
Perfect People Recruitment Solutions Ltd
Salary: Excellent base salary, plus on-call, bonus and benefits package
Posted: 6 days ago
Hemel Hempstead
IQ Telecom
Salary: £38000.0000 - £45000.0000 per annum + Pension, company bonus, training
Posted: 22 days ago