The table below looks at the statistics for Cisco ICM skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 917 929 1003
Rank change year-on-year
+12 +74
Permanent jobs citing Cisco ICM 15 18 1
As % of all permanent IT jobs located in the UK 0.015% 0.017% 0.001%
As % of the Communications & Networking category 0.089% 0.094% 0.005%
Number of salaries quoted 11 12 1
Median salary £54,150 £65,000 £27,000
Median salary % change year-on-year
-16.69% +140.74%
UK excluding London median salary £67,500 £65,000 £27,000
% change year-on-year
+3.84% +140.74%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16903 19071 20448
As % of all permanent IT jobs located in the UK 17.15% 17.88% 17.17%
Number of salaries quoted 14011 15260 16360
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Cisco ICM
Jobs Demand Trend

The demand trend of job ads citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM within the UK.

Cisco ICM Salary Trend in the UK

Cisco ICM
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco ICM over the 3 months to 24 May 2016 within the UK.

Cisco ICM Salary Histogram in the UK

Cisco ICM
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +43 15 £54,150 +0.74% 3
South East +26 7 £67,500 +50.00%
Berkshire +10 6 £67,500 +50.00%
Reading - 5 £68,250 -
London +33 4 £54,150 - 1
East of England +29 4 £45,000 - 2
Hertfordshire - 4 £45,000 - 2
Hemel Hempstead - 3 £45,000 - 2
Surrey +3 1 - -
Guildford - 1 - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 24 May 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco ICM.

1 54 (100.00%) Cisco
2 51 (94.44%) Cisco CUCM
3 30 (55.56%) Cisco Certification
4 27 (50.00%) VXML
5 25 (46.30%) CCNP
5 25 (46.30%) Unified Communications
6 23 (42.59%) Cisco UCCX
6 23 (42.59%) Cisco UCCE
6 23 (42.59%) MPLS
7 19 (35.19%) Migration
8 17 (31.48%) Change Management
8 17 (31.48%) Presales
9 16 (29.63%) CCNP Voice
10 15 (27.78%) Cisco ICM Scripting
11 14 (25.93%) XMPP
12 13 (24.07%) Risk Management
13 12 (22.22%) CCNA
13 12 (22.22%) Avaya
13 12 (22.22%) WAN
14 11 (20.37%) VPN
14 11 (20.37%) MS Visio
14 11 (20.37%) CA
14 11 (20.37%) Remedy
14 11 (20.37%) Telecoms
14 11 (20.37%) Validation
14 11 (20.37%) Risk Assessment
14 11 (20.37%) ISO/IEC 27001
14 11 (20.37%) e-Health
14 11 (20.37%) Converged Networks
15 9 (16.67%) Skype for Business

Cisco ICM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (16.67%) Skype for Business
2 6 (11.11%) MS Exchange
Applications
1 11 (20.37%) MS Visio
2 3 (5.56%) MS Excel
Communications & Networking
1 25 (46.30%) Unified Communications
2 23 (42.59%) MPLS
3 12 (22.22%) WAN
4 11 (20.37%) Converged Networks
4 11 (20.37%) VPN
5 9 (16.67%) Cisco IPT
6 5 (9.26%) DNS
6 5 (9.26%) H.323
6 5 (9.26%) PABX
7 3 (5.56%) CTI
7 3 (5.56%) IP Telephony
7 3 (5.56%) MGCP
7 3 (5.56%) PBX
7 3 (5.56%) PSTN
7 3 (5.56%) SCCP
7 3 (5.56%) VoIP
8 2 (3.70%) Telepresence
8 2 (3.70%) WebEx
9 1 (1.85%) Cisco IOS
9 1 (1.85%) Wireless
Database & Business Intelligence
1 1 (1.85%) Big Data
General
1 11 (20.37%) Telecoms
2 2 (3.70%) Finance
3 1 (1.85%) Marketing
Job Titles
1 23 (42.59%) Consultant
2 14 (25.93%) Cisco Consultant
3 11 (20.37%) Solutions Consultant
3 11 (20.37%) Unified Communications Consultant
4 9 (16.67%) Voice Engineer
5 8 (14.81%) Cisco Engineer
5 8 (14.81%) Cisco Voice Engineer
5 8 (14.81%) Unified Communications Engineer
6 7 (12.96%) Cisco Specialist
6 7 (12.96%) Cisco Voice Specialist
6 7 (12.96%) Voice Specialist
7 5 (9.26%) Network Engineer
8 4 (7.41%) Infrastructure Engineer
8 4 (7.41%) Network Infrastructure Engineer
8 4 (7.41%) Senior Infrastructure Engineer
8 4 (7.41%) Senior Network Engineer
9 3 (5.56%) Senior VoIP Engineer
9 3 (5.56%) VoIP Engineer
10 2 (3.70%) Senior Cisco Engineer
10 2 (3.70%) Senior Voice Engineer
Libraries, Frameworks & Software Standards
1 27 (50.00%) VXML
2 14 (25.93%) XMPP
3 1 (1.85%) .NET
3 1 (1.85%) AngularJS
3 1 (1.85%) HTML
3 1 (1.85%) HTML5
3 1 (1.85%) Java EE
3 1 (1.85%) jQuery
3 1 (1.85%) Spring
3 1 (1.85%) WebRTC
Miscellaneous
1 11 (20.37%) e-Health
2 9 (16.67%) Management Information System
3 7 (12.96%) IVR
4 6 (11.11%) Driving Licence
5 4 (7.41%) Computer Science
6 3 (5.56%) Analytical Skills
6 3 (5.56%) Mathematics
7 2 (3.70%) Video Conferencing
8 1 (1.85%) Data Centre
8 1 (1.85%) Mobile App
8 1 (1.85%) User Experience
Operating Systems
1 1 (1.85%) Android
Processes & Methodologies
1 19 (35.19%) Migration
2 17 (31.48%) Change Management
2 17 (31.48%) Presales
3 15 (27.78%) Cisco ICM Scripting
4 13 (24.07%) Risk Management
5 11 (20.37%) Risk Assessment
5 11 (20.37%) Validation
6 8 (14.81%) ITIL
7 7 (12.96%) Time Management
8 6 (11.11%) Incident Management
8 6 (11.11%) Service Delivery
9 5 (9.26%) Contact Management
10 4 (7.41%) Quality Management
10 4 (7.41%) Stakeholder Management
11 3 (5.56%) Project Management
12 2 (3.70%) Change Control
12 2 (3.70%) Disaster Recovery
12 2 (3.70%) Fault Analysis
12 2 (3.70%) Network Monitoring
12 2 (3.70%) WFM
Programming Languages
1 7 (12.96%) C
2 1 (1.85%) C#
2 1 (1.85%) C++
2 1 (1.85%) Java
2 1 (1.85%) JavaScript
Qualifications
1 30 (55.56%) Cisco Certification
2 25 (46.30%) CCNP
3 16 (29.63%) CCNP Voice
4 12 (22.22%) CCNA
5 8 (14.81%) CCVP
6 4 (7.41%) Degree
7 1 (1.85%) (ISC)2 CCSP
7 1 (1.85%) CCSP
7 1 (1.85%) CISM
7 1 (1.85%) CISSP
7 1 (1.85%) MBA
Quality Assurance & Compliance
1 11 (20.37%) ISO/IEC 27001
2 2 (3.70%) SLA
3 1 (1.85%) PCI DSS
3 1 (1.85%) RMADS
System Software
1 5 (9.26%) vSphere
Systems Management
1 51 (94.44%) Cisco CUCM
2 23 (42.59%) Cisco UCCE
2 23 (42.59%) Cisco UCCX
3 5 (9.26%) Cisco IPCC
Vendors
1 54 (100.00%) Cisco
2 12 (22.22%) Avaya
3 11 (20.37%) CA
3 11 (20.37%) Remedy
4 8 (14.81%) Microsoft
5 5 (9.26%) Polycom
5 5 (9.26%) VMware
6 2 (3.70%) ServiceNow
6 2 (3.70%) SolarWinds
6 2 (3.70%) Verint
6 2 (3.70%) Zeacom
7 1 (1.85%) Citrix
7 1 (1.85%) Genesys
7 1 (1.85%) Palo Alto
Hemel Hempstead
IQ Telecom
Salary: £38000 - £47000 per annum + Bonus
Posted: Yesterday
London
Networking People
Salary: £65000 - £70000 per annum + Package
Posted: 4 days ago
Hemel Hempstead
IQ Telecom
Salary: £38000.0000 - £45000.0000 per annum + Bonus
Posted: 12 days ago