The table below looks at the statistics for Cisco ICM skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 898 938 982
Rank change year-on-year
+40 +44
Permanent jobs citing Cisco ICM 14 18 11
As % of all permanent IT jobs located in the UK 0.014% 0.016% 0.009%
As % of the Communications & Networking category 0.085% 0.098% 0.052%
Number of salaries quoted 5 4 8
Median salary £67,500 £72,500 £58,750
Median salary % change year-on-year
-6.89% +23.40%
90% offered a salary of more than £60,000 £64,750 £26,100
10% offered a salary of more than £72,000 £75,000 £63,250
UK excluding London median salary £61,250 £75,000 £60,000
% change year-on-year
-18.33% +25.00%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16478 18325 21210
As % of all permanent IT jobs located in the UK 16.84% 16.74% 18.09%
Number of salaries quoted 13644 15200 16758
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Cisco ICM
Jobs Demand Trend

The demand trend of job ads citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM within the UK.

Cisco ICM Salary Trend in the UK

Cisco ICM
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco ICM over the 3 months to 26 August 2016 within the UK.

Cisco ICM Salary Histogram in the UK

Cisco ICM
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 14 £67,500 +1.88% 1
London +64 10 £67,500 -3.57% 1
South East +17 3 £55,000 -
Berkshire -3 3 £55,000 -
City of London - 2 - -
Reading +4 1 - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 26 August 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco ICM.

1 29 (100.00%) Cisco
2 23 (79.31%) Cisco UCCE
3 18 (62.07%) Cisco CUCM
4 14 (48.28%) IVR
5 13 (44.83%) Cisco IPCC
6 12 (41.38%) Cisco Certification
7 10 (34.48%) VXML
7 10 (34.48%) Cisco ICM Scripting
8 9 (31.03%) Cisco IPT
8 9 (31.03%) Cisco UCCX
9 8 (27.59%) Presales
9 8 (27.59%) CCNP
10 7 (24.14%) Microsoft
10 7 (24.14%) CTI
10 7 (24.14%) CCNP Voice
11 6 (20.69%) MS Excel
11 6 (20.69%) Stakeholder Management
11 6 (20.69%) IP Telephony
12 5 (17.24%) Degree
12 5 (17.24%) Computer Science
12 5 (17.24%) Unified Communications
12 5 (17.24%) PBX
12 5 (17.24%) Avaya
12 5 (17.24%) Project Management
12 5 (17.24%) Telecoms
12 5 (17.24%) Analytical Skills
13 4 (13.79%) Risk Management
13 4 (13.79%) Change Management
13 4 (13.79%) SCCP
13 4 (13.79%) H.323

Cisco ICM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.79%) Skype for Business
2 1 (3.45%) MS Exchange
Applications
1 6 (20.69%) MS Excel
2 3 (10.34%) MS Visio
Communications & Networking
1 9 (31.03%) Cisco IPT
2 7 (24.14%) CTI
3 6 (20.69%) IP Telephony
4 5 (17.24%) PBX
4 5 (17.24%) Unified Communications
5 4 (13.79%) H.323
5 4 (13.79%) MGCP
5 4 (13.79%) MPLS
5 4 (13.79%) PSTN
5 4 (13.79%) SCCP
5 4 (13.79%) VoIP
6 3 (10.34%) Converged Networks
6 3 (10.34%) VPN
7 1 (3.45%) Cisco IOS
7 1 (3.45%) LAN
7 1 (3.45%) RTP
7 1 (3.45%) Symposium
7 1 (3.45%) WAN
Database & Business Intelligence
1 2 (6.90%) SQL Server
2 1 (3.45%) Big Data
General
1 5 (17.24%) Telecoms
2 2 (6.90%) Finance
2 2 (6.90%) Financial Institution
3 1 (3.45%) Marketing
Job Titles
1 9 (31.03%) Cisco Engineer
1 9 (31.03%) Consultant
2 5 (17.24%) Cisco Consultant
3 3 (10.34%) Cisco Specialist
3 3 (10.34%) Cisco Voice Engineer
3 3 (10.34%) Infrastructure Engineer
3 3 (10.34%) Network Engineer
3 3 (10.34%) Network Infrastructure Engineer
3 3 (10.34%) Senior Infrastructure Engineer
3 3 (10.34%) Senior Network Engineer
3 3 (10.34%) Senior VoIP Engineer
3 3 (10.34%) Unified Communications Engineer
3 3 (10.34%) Voice Engineer
3 3 (10.34%) VoIP Engineer
4 2 (6.90%) Cisco Voice Specialist
4 2 (6.90%) ICM Engineer
4 2 (6.90%) Project Consultant
4 2 (6.90%) Project Engineer
4 2 (6.90%) Voice Specialist
5 1 (3.45%) Network Team Leader
Libraries, Frameworks & Software Standards
1 10 (34.48%) VXML
2 3 (10.34%) jQuery
3 2 (6.90%) JSON
3 2 (6.90%) REST
3 2 (6.90%) WSDL
3 2 (6.90%) XML
4 1 (3.45%) .NET
4 1 (3.45%) AngularJS
4 1 (3.45%) HTML
4 1 (3.45%) HTML5
4 1 (3.45%) Java EE
4 1 (3.45%) Spring
4 1 (3.45%) WebRTC
Miscellaneous
1 14 (48.28%) IVR
2 5 (17.24%) Analytical Skills
2 5 (17.24%) Computer Science
3 4 (13.79%) Mathematics
4 3 (10.34%) Driving Licence
4 3 (10.34%) e-Health
4 3 (10.34%) Management Information System
5 2 (6.90%) Client/Server
5 2 (6.90%) Hedge funds
6 1 (3.45%) Mobile App
6 1 (3.45%) User Experience
Operating Systems
1 1 (3.45%) Android
Processes & Methodologies
1 10 (34.48%) Cisco ICM Scripting
2 8 (27.59%) Presales
3 6 (20.69%) Stakeholder Management
4 5 (17.24%) Project Management
5 4 (13.79%) CAD
5 4 (13.79%) Change Management
5 4 (13.79%) ITIL
5 4 (13.79%) Risk Management
6 3 (10.34%) Contact Management
6 3 (10.34%) Incident Management
6 3 (10.34%) Quality Management
6 3 (10.34%) Risk Assessment
6 3 (10.34%) Validation
7 2 (6.90%) API Development
8 1 (3.45%) Agile Software Development
8 1 (3.45%) Analytics
8 1 (3.45%) DevOps
8 1 (3.45%) Information Security
8 1 (3.45%) Mobile Application Development
8 1 (3.45%) Software Engineering
Programming Languages
1 3 (10.34%) Java
1 3 (10.34%) JavaScript
1 3 (10.34%) SQL
2 2 (6.90%) PHP
3 1 (3.45%) C
3 1 (3.45%) C#
3 1 (3.45%) C++
Qualifications
1 12 (41.38%) Cisco Certification
2 8 (27.59%) CCNP
3 7 (24.14%) CCNP Voice
4 5 (17.24%) Degree
5 3 (10.34%) CCNA
6 1 (3.45%) (ISC)2 CCSP
6 1 (3.45%) CCSP
6 1 (3.45%) CCVP
6 1 (3.45%) CISM
6 1 (3.45%) CISSP
6 1 (3.45%) MBA
6 1 (3.45%) MCP
6 1 (3.45%) MCSE
6 1 (3.45%) Microsoft Certification
6 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 3 (10.34%) ISO/IEC 27001
2 1 (3.45%) PCI DSS
2 1 (3.45%) RMADS
Systems Management
1 23 (79.31%) Cisco UCCE
2 18 (62.07%) Cisco CUCM
3 13 (44.83%) Cisco IPCC
4 9 (31.03%) Cisco UCCX
Vendors
1 29 (100.00%) Cisco
2 7 (24.14%) Microsoft
3 5 (17.24%) Avaya
4 4 (13.79%) Polycom
5 3 (10.34%) CA
5 3 (10.34%) Remedy
6 2 (6.90%) Genesys
6 2 (6.90%) Google
7 1 (3.45%) HP
7 1 (3.45%) NICE Systems
7 1 (3.45%) Nortel
7 1 (3.45%) Siemens
London
Networking People
Salary: £65000 - £70000 per annum + Package
Posted: Yesterday