The first table below looks at the demand for Cisco IPCC skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Cisco IPCC over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Cisco IP Contact Center (IPCC)
Rank 830 822 835
Rank change year-on-year
-8 +13
Permanent jobs citing Cisco IPCC 30 65 36
As % of all permanent IT jobs located in the UK 0.028% 0.054% 0.030%
As % of the Systems Management category 0.497% 1.133% 0.636%
Number of salaries quoted 15 54 29
Average salary £44,000 £43,750 £52,500
Average salary % change year-on-year
+0.57% -16.66%
90% offered a salary of more than £37,500 £35,000 £40,000
10% offered a salary of more than £54,000 £54,250 £60,500
UK excluding London average salary £37,500 £40,000 £52,500
% change year-on-year
-6.25% -23.80%
All Systems Management
UK
Permanent IT job ads with a match in the
Systems Management category
6036 5738 5664
As % of all permanent IT jobs located in the UK 5.556% 4.735% 4.641%
Number of salaries quoted 4676 4770 4485
Average salary £45,000 £44,800 £42,500
Average salary % change year-on-year
+0.44% +5.41%
90% offered a salary of more than £30,000 £29,500 £30,000
10% offered a salary of more than £65,000 £61,500 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Cisco IPCC
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Cisco IPCC within the UK as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend

Cisco IPCC
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC within the UK.

Cisco IPCC Salary Trend

Cisco IPCC
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco IPCC over the 3 months to 21 May 2013 within the UK.

Cisco IPCC Salary Histogram

Cisco IPCC
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco IPCC within the UK over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England -26 30 £44,000 +0.57%
West Midlands - 10 £37,500 -
South East -37 8 £44,000 +10.00%
London +18 3 £55,000 +10.00%
East of England +8 3 £45,000 -12.19%
East Midlands +2 3 £37,500 -6.25%
Hampshire -16 3 - -
Buckinghamshire -16 3 £44,000 +14.28%
Milton Keynes -19 3 £44,000 +14.28%
Bedfordshire - 3 £45,000 -
Bedford - 3 £45,000 -
Yorkshire - 3 £52,500 -
West Yorkshire - 3 £52,500 -
Surrey +13 2 - -
West Sussex - 2 - -
Birmingham - 2 £37,500 -
Crawley - 2 - -
Gatwick - 2 - -
Solihull - 2 £37,500 -
Wolverhampton - 2 £37,500 -
Berkshire -5 1 - -
Shropshire - 1 - -
Nottinghamshire - 1 £37,500 -
Leicestershire - 1 - -
Derbyshire - 1 £37,500 -
Stourbridge - 1 - -
Shrewsbury - 1 - -
Nottingham - 1 £37,500 -
Leicester - 1 - -
Dudley - 1 £37,500 -

Cisco IPCC
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs within the UK citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC.

1 79 (86.81%) Cisco
2 39 (42.86%) WAN
2 39 (42.86%) LAN
3 32 (35.16%) Firewall
4 28 (30.77%) ITIL
5 25 (27.47%) Unified Communications
6 23 (25.27%) Linux
7 22 (24.18%) Cisco Certification
7 22 (24.18%) Cisco UCCX
8 21 (23.08%) Avaya
8 21 (23.08%) VoIP
8 21 (23.08%) CCVP
8 21 (23.08%) Cisco ASA
9 20 (21.98%) CCNP
10 19 (20.88%) SMTP
10 19 (20.88%) DHCP
10 19 (20.88%) TCP/IP
10 19 (20.88%) VPN
10 19 (20.88%) DNS
10 19 (20.88%) Juniper
10 19 (20.88%) CheckPoint
10 19 (20.88%) OSPF
10 19 (20.88%) BGP
10 19 (20.88%) EIGRP
10 19 (20.88%) IPsec
11 18 (19.78%) Finance
11 18 (19.78%) IP Telephony
12 17 (18.68%) Cisco IPT
12 17 (18.68%) Video Conferencing
12 17 (18.68%) IVR

Cisco IPCC
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs within the UK citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Development
1 6 (6.593%) LAMP
2 4 (4.396%) CSS
Application Platforms
1 6 (6.593%) CMS
2 4 (4.396%) IIS
Applications
1 4 (4.396%) MS Office
2 1 (1.099%) MS Excel
Business Applications
1 1 (1.099%) Nortel Periphonics
Communications & Networking
1 39 (42.86%) WAN
1 39 (42.86%) LAN
2 32 (35.16%) Firewall
3 25 (27.47%) Unified Communications
4 21 (23.08%) VoIP
4 21 (23.08%) Cisco ASA
5 19 (20.88%) SMTP
5 19 (20.88%) DHCP
5 19 (20.88%) TCP/IP
5 19 (20.88%) VPN
5 19 (20.88%) DNS
5 19 (20.88%) OSPF
5 19 (20.88%) BGP
5 19 (20.88%) EIGRP
5 19 (20.88%) IPsec
6 18 (19.78%) IP Telephony
7 17 (18.68%) Cisco IPT
8 15 (16.48%) SSL
8 15 (16.48%) HTTP
8 15 (16.48%) WLAN
General
1 18 (19.78%) Finance
2 8 (8.791%) Telecoms
2 8 (8.791%) Marketing
3 4 (4.396%) Banking
3 4 (4.396%) Manufacturing
4 1 (1.099%) Law
4 1 (1.099%) Billing
Job Titles
1 18 (19.78%) Analyst
1 18 (19.78%) Consultant
2 15 (16.48%) Network Analyst
3 14 (15.38%) Network Infrastructure Analyst
3 14 (15.38%) Infrastructure Analyst
4 13 (14.29%) Account Manager
4 13 (14.29%) Voice Engineer
5 11 (12.09%) Cisco Consultant
5 11 (12.09%) Voice Consultant
5 11 (12.09%) Cisco Voice Consultant
6 9 (9.890%) Cisco Voice Engineer
6 9 (9.890%) Cisco IPT Engineer
6 9 (9.890%) Cisco Engineer
7 8 (8.791%) Project Manager
7 8 (8.791%) Network Engineer
7 8 (8.791%) Security Analyst
7 8 (8.791%) Network Security Analyst
8 7 (7.692%) Technical Account Manager
8 7 (7.692%) Technical Manager
9 4 (4.396%) Business Manager
Miscellaneous
1 17 (18.68%) Video Conferencing
1 17 (18.68%) IVR
2 15 (16.48%) SecurID
3 13 (14.29%) SaaS
3 13 (14.29%) PaaS
3 13 (14.29%) IaaS
4 6 (6.593%) iPad
Operating Systems
1 23 (25.27%) Linux
2 13 (14.29%) Windows Server 2003
2 13 (14.29%) Windows
3 9 (9.890%) Windows Server 2008
4 4 (4.396%) Windows 2000
Processes & Methodologies
1 28 (30.77%) ITIL
2 16 (17.58%) Service Delivery
3 13 (14.29%) Data Security
4 12 (13.19%) Performance Management
4 12 (13.19%) Service Management
5 9 (9.890%) Mobile Device Management
6 8 (8.791%) ITSM
6 8 (8.791%) Portfolio Management
7 6 (6.593%) Workflow
7 6 (6.593%) Project Management
8 4 (4.396%) Load Balancing
8 4 (4.396%) Logistics
8 4 (4.396%) Network Architecture
9 2 (2.198%) Matrix Management
10 1 (1.099%) CRM
10 1 (1.099%) Change Management
10 1 (1.099%) CAD
10 1 (1.099%) Stakeholder Management
10 1 (1.099%) Risk Management
Programming Languages
1 2 (2.198%) SQL
Qualifications
1 22 (24.18%) Cisco Certification
2 21 (23.08%) CCVP
3 20 (21.98%) CCNP
4 13 (14.29%) CCNA
5 11 (12.09%) CCIE
6 5 (5.495%) Degree
7 3 (3.297%) ITIL Certification
8 2 (2.198%) JNCIA
8 2 (2.198%) JNCIS
9 1 (1.099%) SC Cleared
9 1 (1.099%) Security Cleared
Quality Assurance & Compliance
1 15 (16.48%) PCI DSS
2 5 (5.495%) SLA
System Software
1 13 (14.29%) Active Directory
2 12 (13.19%) vSphere
2 12 (13.19%) Hyper-V
Systems Management
1 22 (24.18%) Cisco UCCX
2 15 (16.48%) Cisco CUCM
3 4 (4.396%) Nagios
3 4 (4.396%) CiscoWorks
4 2 (2.198%) Cisco UCCE
Vendors
1 79 (86.81%) Cisco
2 21 (23.08%) Avaya
3 19 (20.88%) Juniper
3 19 (20.88%) CheckPoint
4 16 (17.58%) Nortel
5 12 (13.19%) VMware
5 12 (13.19%) CA
6 11 (12.09%) Microsoft
7 9 (9.890%) Verint
8 8 (8.791%) Genesys
9 7 (7.692%) Twitter
10 4 (4.396%) SAP
11 1 (1.099%) HP