The table below looks at the statistics for Cisco IPCC skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Cisco IPCC over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Cisco IP Contact Center (IPCC)
Rank 849 848 816
Rank change year-on-year
-1 -32
Permanent jobs citing Cisco IPCC 26 30 54
As % of all permanent IT jobs located in the UK 0.024% 0.028% 0.050%
As % of the Systems Management category 0.36% 0.45% 0.89%
Number of salaries quoted 22 15 40
Average salary £40,000 £62,500 £45,000
Average salary % change year-on-year
-36.00% +38.88%
90% offered a salary of more than £37,500 £36,200 £35,750
10% offered a salary of more than £70,000 £66,000 £65,250
UK excluding London average salary £42,500 £38,000 £42,500
% change year-on-year
+11.84% -10.58%

The following table is for comparison with the above and provides statistics for the entire Systems Management category in permanent jobs advertised across the UK.

Systems Management Category
UK
Permanent IT job ads with a match in the
Systems Management category
7150 6624 6043
As % of all permanent IT jobs located in the UK 6.72% 6.21% 5.65%
Number of salaries quoted 5691 5207 4682
Average salary £47,500 £45,000 £46,000
Average salary % change year-on-year
+5.55% -2.17%
90% offered a salary of more than £30,000 £29,000 £32,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £42,500
% change year-on-year
+3.65% -3.52%

Cisco IPCC
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Cisco IPCC within the UK as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in the UK

Cisco IPCC
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC within the UK.

Cisco IPCC Salary Trend in the UK

Cisco IPCC
Salary Histogram

This chart provides a salary histogram for IT jobs citing Cisco IPCC over the 3 months to 4 March 2015 within the UK.

Cisco IPCC Salary Histogram in the UK

Cisco IPCC
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco IPCC within the UK over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 26 £40,000 -36.00%
London +29 13 £37,500 -42.74%
South East -18 13 £42,500 -34.61%
Berkshire -14 9 £45,000 -30.76%
Kingston Upon Thames - 8 £37,500 -
Bracknell - 8 £45,000 -
City of London +8 5 £70,000 +9.80%
Surrey - 4 £40,000 -
Woking - 2 - -
Epsom - 2 £40,000 -
Newbury - 1 £40,000 -

Cisco IPCC
Top 30 Related IT Skills

For the 6 months to 4 March 2015, IT jobs within the UK citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC.

1 37 (82.22%) Cisco
2 21 (46.67%) SLA
3 18 (40.00%) VoIP
4 17 (37.78%) IP Telephony
4 17 (37.78%) SolarWinds
4 17 (37.78%) Cisco CUCM
5 16 (35.56%) Network Management
5 16 (35.56%) H.323
5 16 (35.56%) SNMP
6 12 (26.67%) Project Management
6 12 (26.67%) Finance
6 12 (26.67%) Cisco UCCX
7 11 (24.44%) MGCP
8 10 (22.22%) Legal
8 10 (22.22%) Cisco ICM
9 9 (20.00%) Microsoft
10 8 (17.78%) Nortel
10 8 (17.78%) Genesys
10 8 (17.78%) Nortel Periphonics
10 8 (17.78%) Risk Management
10 8 (17.78%) E-Procurement
10 8 (17.78%) Matrix Management
10 8 (17.78%) SC Cleared
10 8 (17.78%) Security Cleared
10 8 (17.78%) Financial Modelling
10 8 (17.78%) Mentoring
11 6 (13.33%) Frame Relay
11 6 (13.33%) Cisco IPT
11 6 (13.33%) LAN
11 6 (13.33%) TCP/IP

Cisco IPCC
Top Related IT Skills by Category

For the 6 months to 4 March 2015, IT jobs within the UK citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.67%) MS Exchange
Applications
1 2 (4.44%) MS Office
2 1 (2.22%) MS Visio
2 1 (2.22%) MS Excel
Business Applications
1 8 (17.78%) Nortel Periphonics
Communications & Networking
1 18 (40.00%) VoIP
2 17 (37.78%) IP Telephony
3 16 (35.56%) H.323
3 16 (35.56%) SNMP
4 11 (24.44%) MGCP
5 10 (22.22%) Cisco ICM
6 6 (13.33%) Frame Relay
6 6 (13.33%) Cisco IPT
6 6 (13.33%) LAN
6 6 (13.33%) TCP/IP
7 4 (8.89%) VPN
7 4 (8.89%) WAN
7 4 (8.89%) SSL
7 4 (8.89%) Firewall
7 4 (8.89%) IPsec
7 4 (8.89%) VRRP
7 4 (8.89%) OSPF
7 4 (8.89%) BGP
7 4 (8.89%) Unified Communications
7 4 (8.89%) Cisco IOS
Database & Business Intelligence
1 2 (4.44%) MS Access
1 2 (4.44%) SQL Server
General
1 12 (26.67%) Finance
2 10 (22.22%) Legal
Job Titles
1 15 (33.33%) Network Engineer
2 13 (28.89%) Support Engineer
3 12 (26.67%) Network Support
3 12 (26.67%) Network Support Engineer
4 8 (17.78%) Bid Manager
4 8 (17.78%) Senior Manager
5 7 (15.56%) Operations Support Engineer
5 7 (15.56%) Operations Engineer
5 7 (15.56%) Network Operations Engineer
6 6 (13.33%) 2nd Line Support
7 4 (8.89%) Technical Support
7 4 (8.89%) Project Manager
8 3 (6.67%) Cisco Engineer
8 3 (6.67%) Network Manager
9 2 (4.44%) Cisco Network Engineer
9 2 (4.44%) Communications Engineer
9 2 (4.44%) Cisco Support Engineer
9 2 (4.44%) Cisco IPT Engineer
9 2 (4.44%) Cisco Support
10 1 (2.22%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.44%) HTML
Miscellaneous
1 1 (2.22%) Performance Metrics
1 1 (2.22%) Data Protection Act
1 1 (2.22%) PDA
Operating Systems
1 1 (2.22%) Windows Server 2008
1 1 (2.22%) Windows Vista
1 1 (2.22%) Windows Mobile
1 1 (2.22%) Windows XP
1 1 (2.22%) Windows
Processes & Methodologies
1 16 (35.56%) Network Management
2 12 (26.67%) Project Management
3 8 (17.78%) Risk Management
3 8 (17.78%) E-Procurement
3 8 (17.78%) Matrix Management
3 8 (17.78%) Financial Modelling
3 8 (17.78%) Mentoring
4 4 (8.89%) PRINCE2
4 4 (8.89%) Performance Management
5 2 (4.44%) WFM
5 2 (4.44%) Cisco ICM Scripting
6 1 (2.22%) Line Management
6 1 (2.22%) Data Protection
6 1 (2.22%) Capacity Management
6 1 (2.22%) Document Management
Programming Languages
1 2 (4.44%) C
1 2 (4.44%) SQL
1 2 (4.44%) VB
Qualifications
1 8 (17.78%) SC Cleared
1 8 (17.78%) Security Cleared
2 4 (8.89%) PRINCE2 Practitioner
3 2 (4.44%) VCP4
4 1 (2.22%) Degree
Quality Assurance & Compliance
1 21 (46.67%) SLA
System Software
1 1 (2.22%) VMware Infrastructure
1 1 (2.22%) Active Directory
1 1 (2.22%) Terminal Server
Systems Management
1 17 (37.78%) Cisco CUCM
2 12 (26.67%) Cisco UCCX
3 4 (8.89%) OPNET
4 2 (4.44%) Cisco UCCE
5 1 (2.22%) WSUS
Vendors
1 37 (82.22%) Cisco
2 17 (37.78%) SolarWinds
3 9 (20.00%) Microsoft
4 8 (17.78%) Nortel
4 8 (17.78%) Genesys
5 4 (8.89%) Nokia
5 4 (8.89%) CheckPoint
5 4 (8.89%) Citrix
5 4 (8.89%) Avaya
5 4 (8.89%) Juniper
6 3 (6.67%) Verint
6 3 (6.67%) Sun
7 1 (2.22%) SOTI
7 1 (2.22%) VMware