The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wakefield region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 25 20 19
Rank change year-on-year
-5 -1
Permanent jobs requiring a Technical Support 1 17 2
As % of all permanent IT jobs located in Wakefield 0.91% 11.56% 2.44%
As % of the Job Titles category 0.98% 11.89% 2.53%
Number of salaries quoted 1 17 2
Average salary £20,500 £26,000 £18,250
Average salary % change year-on-year
-21.15% +42.46%
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
102 143 79
As % of all permanent IT jobs located in Wakefield 92.73% 97.28% 96.34%
Number of salaries quoted 91 132 74
Average salary £35,000 £26,000 £35,000
Average salary % change year-on-year
+34.61% -25.71%
90% offered a salary of more than £20,000 £22,000 £20,000
10% offered a salary of more than £42,000 £52,500 £40,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Technical Support
West Yorkshire

Technical Support
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wakefield region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wakefield

Technical Support
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wakefield region.

Technical Support Salary Trend in Wakefield

Technical Support
Top 15 Related IT Skills in Wakefield

For the 6 months to 17 April 2014, IT jobs across the Wakefield region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) Microsoft
2 2 (66.67%) MS Excel
3 1 (33.33%) Windows 7
3 1 (33.33%) Enterprise Storage
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) VMware
3 1 (33.33%) DHCP
3 1 (33.33%) DNS
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Active Directory
3 1 (33.33%) NetApp
3 1 (33.33%) MS Office
3 1 (33.33%) ITIL
3 1 (33.33%) Windows

Technical Support
Top Related IT Skills in Wakefield by Category

For the 6 months to 17 April 2014, IT jobs across the Wakefield region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (66.67%) MS Excel
2 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
Miscellaneous
1 1 (33.33%) Enterprise Storage
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Disaster Recovery
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) NetApp
2 1 (33.33%) VMware
2 1 (33.33%) Cisco