The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 24 22 16
Rank change year-on-year
-2 -6
Permanent jobs requiring a Technical Support 10 2 18
As % of all permanent IT jobs located in Wakefield 5.62% 1.94% 11.54%
As % of the Job Titles category 5.62% 2.08% 11.84%
Number of salaries quoted 9 2 18
Average salary £30,000 £27,000 £26,000
Average salary % change year-on-year
+11.11% +3.84%
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wakefield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
178 96 152
As % of all permanent IT jobs located in Wakefield 100.00% 93.20% 97.44%
Number of salaries quoted 155 84 145
Average salary £34,000 £35,000 £26,000
Average salary % change year-on-year
-2.85% +34.61%
90% offered a salary of more than £22,500 £21,500 £22,000
10% offered a salary of more than £47,500 £47,500 £42,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wakefield region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wakefield

Technical Support
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wakefield region.

Technical Support Salary Trend in Wakefield

Technical Support
Salary Histogram in Wakefield

This chart provides a salary histogram for IT jobs citing Technical Support across the Wakefield region over the 3 months to 30 March 2015.

Technical Support Salary Histogram in Wakefield

Technical Support
Top 30 Related IT Skills in Wakefield

For the 6 months to 30 March 2015, IT jobs across the Wakefield region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (57.14%) Windows
1 8 (57.14%) VMware
1 8 (57.14%) VMware Infrastructure
2 7 (50.00%) VPN
2 7 (50.00%) LAN
2 7 (50.00%) WAN
3 6 (42.86%) VoIP
3 6 (42.86%) MCSA
3 6 (42.86%) MS Exchange
3 6 (42.86%) HTML
3 6 (42.86%) Citrix
3 6 (42.86%) Microsoft Certification
3 6 (42.86%) WatchGuard
3 6 (42.86%) Exchange Server 2010
3 6 (42.86%) WSUS
3 6 (42.86%) TCP/IP
4 3 (21.43%) SQL
5 2 (14.29%) T-SQL
5 2 (14.29%) MySQL
5 2 (14.29%) MS Office
5 2 (14.29%) ITIL
5 2 (14.29%) Linux
5 2 (14.29%) Microsoft
5 2 (14.29%) Active Directory
5 2 (14.29%) MariaDB
5 2 (14.29%) CentOS
6 1 (7.14%) Time Management
6 1 (7.14%) Analytical Skills
6 1 (7.14%) Windows 8
6 1 (7.14%) Manufacturing

Technical Support
Top Related IT Skills in Wakefield by Category

For the 6 months to 30 March 2015, IT jobs across the Wakefield region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (42.86%) MS Exchange
1 6 (42.86%) Exchange Server 2010
Applications
1 2 (14.29%) MS Office
2 1 (7.14%) MS Excel
Communications & Networking
1 7 (50.00%) LAN
1 7 (50.00%) WAN
1 7 (50.00%) VPN
2 6 (42.86%) TCP/IP
2 6 (42.86%) VoIP
3 1 (7.14%) DHCP
3 1 (7.14%) DNS
Database & Business Intelligence
1 2 (14.29%) MySQL
1 2 (14.29%) MariaDB
General
1 1 (7.14%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (42.86%) HTML
Miscellaneous
1 1 (7.14%) Informatics
1 1 (7.14%) Analytical Skills
Operating Systems
1 8 (57.14%) Windows
2 2 (14.29%) Linux
2 2 (14.29%) CentOS
3 1 (7.14%) Windows 8
3 1 (7.14%) Windows XP
3 1 (7.14%) Solaris
Processes & Methodologies
1 2 (14.29%) ITIL
2 1 (7.14%) Time Management
Programming Languages
1 3 (21.43%) SQL
2 2 (14.29%) T-SQL
Qualifications
1 6 (42.86%) MCSA
1 6 (42.86%) Microsoft Certification
2 1 (7.14%) Degree
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 8 (57.14%) VMware Infrastructure
2 2 (14.29%) Active Directory
Systems Management
1 6 (42.86%) WSUS
Vendors
1 8 (57.14%) VMware
2 6 (42.86%) WatchGuard
2 6 (42.86%) Citrix
3 2 (14.29%) Microsoft
4 1 (7.14%) Oracle