The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wakefield region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 20 29 -
Rank change year-on-year
+9 -
Permanent jobs requiring a Technical Support 9 2 0
As % of all permanent IT jobs located in Wakefield 6.667% 1.961% -
As % of the Job Titles category 7.031% 2.000% -
Number of salaries quoted 9 2 0
Average salary £26,000 £23,750 -
Average salary % change year-on-year
+9.47% -
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Wakefield
Permanent IT job ads with a match in the
Job Titles category
128 100 93
As % of all permanent IT jobs located in Wakefield 94.81% 98.04% 96.88%
Number of salaries quoted 116 76 91
Average salary £32,500 £35,000 £37,500
Average salary % change year-on-year
-7.14% -6.66%
90% offered a salary of more than £22,500 £20,000 £25,000
10% offered a salary of more than £45,050 £50,000 £40,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
West Yorkshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Wakefield region as a proportion of the total demand within the Job Titles category.

Wakefield Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wakefield region.

Wakefield Technical Support Salary Trend

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Wakefield region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (84.21%) LAN
1 16 (84.21%) WAN
2 15 (78.95%) MS Exchange
2 15 (78.95%) Active Directory
3 14 (73.68%) SQL Server
3 14 (73.68%) SAN
3 14 (73.68%) VMware
3 14 (73.68%) SQL Server 2005
3 14 (73.68%) VMware Infrastructure
3 14 (73.68%) SQL Server 2008
3 14 (73.68%) Exchange Server 2010
4 5 (26.32%) Windows
5 4 (21.05%) CCNA
5 4 (21.05%) SLA
5 4 (21.05%) Cisco Certification
5 4 (21.05%) Microsoft Certification
6 3 (15.79%) Windows Server 2003
6 3 (15.79%) MS Office
7 2 (10.53%) ITIL
7 2 (10.53%) MCP
7 2 (10.53%) Lotus Notes
7 2 (10.53%) MCSE
7 2 (10.53%) TCP/IP
7 2 (10.53%) CCA
7 2 (10.53%) ARCserve
7 2 (10.53%) BT
7 2 (10.53%) ITIL Certification
7 2 (10.53%) Avaya
7 2 (10.53%) CA
7 2 (10.53%) Veritas

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Wakefield region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (78.95%) MS Exchange
2 14 (73.68%) Exchange Server 2010
3 2 (10.53%) Lotus Notes
4 1 (5.263%) Exchange Server 2007
4 1 (5.263%) Exchange Server 2003
Applications
1 3 (15.79%) MS Office
Communications & Networking
1 16 (84.21%) LAN
1 16 (84.21%) WAN
2 14 (73.68%) SAN
3 2 (10.53%) TCP/IP
Database & Business Intelligence
1 14 (73.68%) SQL Server
1 14 (73.68%) SQL Server 2005
1 14 (73.68%) SQL Server 2008
Operating Systems
1 5 (26.32%) Windows
2 3 (15.79%) Windows Server 2003
3 2 (10.53%) Windows 2000 Server
4 1 (5.263%) Windows Server 2008
4 1 (5.263%) Windows XP
Processes & Methodologies
1 2 (10.53%) ITIL
1 2 (10.53%) Problem Management
Qualifications
1 4 (21.05%) CCNA
1 4 (21.05%) Cisco Certification
1 4 (21.05%) Microsoft Certification
2 2 (10.53%) MCP
2 2 (10.53%) MCSE
2 2 (10.53%) CCA
2 2 (10.53%) ITIL Certification
Quality Assurance & Compliance
1 4 (21.05%) SLA
System Software
1 15 (78.95%) Active Directory
2 14 (73.68%) VMware Infrastructure
Systems Management
1 2 (10.53%) ARCserve
1 2 (10.53%) Backup Exec
Vendors
1 14 (73.68%) VMware
2 2 (10.53%) BT
2 2 (10.53%) Avaya
2 2 (10.53%) CA
2 2 (10.53%) Veritas
2 2 (10.53%) Lotus
2 2 (10.53%) Mitel
3 1 (5.263%) Microsoft