The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 175 159 142
Rank change year-on-year
-16 -17
Permanent jobs requiring a Technical Support 42 37 39
As % of all permanent IT jobs located in West Yorkshire 0.82% 0.89% 1.02%
As % of the Job Titles category 0.84% 0.93% 1.05%
Number of salaries quoted 37 27 30
Average salary £25,000 £31,000 £29,000
Average salary % change year-on-year
-19.35% +6.89%
90% offered a salary of more than £20,500 £22,500 £18,200
10% offered a salary of more than £38,000 £35,000 £35,000
UK excluding London average salary £30,000 £31,000 £29,000
% change year-on-year
-3.22% +6.89%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4990 3983 3707
As % of all permanent IT jobs located in West Yorkshire 97.14% 95.75% 96.89%
Number of salaries quoted 3997 3185 3119
Average salary £39,000 £37,500 £35,000
Average salary % change year-on-year
+4.00% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 27 November 2014.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -13 33 £25,000 -28.57% 4
Wetherby -8 4 £28,750 +27.77%
Halifax -5 2 £22,500 -13.46%
Wakefield -14 1 - - 1
Bradford - 1 - - 2
Pontefract - 1 £26,500 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 November 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 62 (66.67%) Microsoft
2 46 (49.46%) Windows
3 44 (47.31%) ITIL
4 42 (45.16%) Active Directory
5 33 (35.48%) MS Excel
6 27 (29.03%) MS Exchange
6 27 (29.03%) MS Office
7 26 (27.96%) Microsoft Certification
8 25 (26.88%) SQL Server
9 23 (24.73%) VMware
10 20 (21.51%) Cisco
11 19 (20.43%) SharePoint
12 17 (18.28%) SQL
13 14 (15.05%) TCP/IP
13 14 (15.05%) VMware Infrastructure
14 13 (13.98%) Citrix
14 13 (13.98%) MCSE
15 12 (12.90%) Dell
15 12 (12.90%) DHCP
15 12 (12.90%) DNS
16 11 (11.83%) SLA
17 10 (10.75%) Analytical Skills
17 10 (10.75%) SAN
17 10 (10.75%) Linux
18 9 (9.68%) Windows XP
18 9 (9.68%) Mentoring
18 9 (9.68%) Root Cause Analysis
19 8 (8.60%) SharePoint 2010
19 8 (8.60%) Hyper-V
19 8 (8.60%) Windows 7

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 27 November 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (29.03%) MS Exchange
2 19 (20.43%) SharePoint
3 8 (8.60%) SharePoint 2010
4 7 (7.53%) Exchange Server 2003
5 6 (6.45%) IIS
5 6 (6.45%) Exchange Server 2013
6 1 (1.08%) IBM Notes
6 1 (1.08%) BizTalk Server
6 1 (1.08%) Exchange Server 2010
Applications
1 33 (35.48%) MS Excel
2 27 (29.03%) MS Office
3 2 (2.15%) Photoshop
3 2 (2.15%) MS Visio
Business Applications
1 1 (1.08%) Sentinel
1 1 (1.08%) Dynamics NAV
1 1 (1.08%) Oracle Retail
Cloud Services
1 2 (2.15%) SaaS
2 1 (1.08%) Office 365
Communications & Networking
1 14 (15.05%) TCP/IP
2 12 (12.90%) DNS
2 12 (12.90%) DHCP
3 10 (10.75%) SAN
4 8 (8.60%) Internet
4 8 (8.60%) Cisco IOS
5 7 (7.53%) Network Security
5 7 (7.53%) VPN
6 6 (6.45%) VoIP
6 6 (6.45%) Firewall
7 5 (5.38%) Wireless
7 5 (5.38%) WAN
7 5 (5.38%) LAN
8 3 (3.23%) DEFINITY
9 2 (2.15%) ADSL
9 2 (2.15%) MPLS
10 1 (1.08%) NAS
Database & Business Intelligence
1 25 (26.88%) SQL Server
2 5 (5.38%) MySQL
3 4 (4.30%) Relational Database
3 4 (4.30%) IBM InfoSphere
4 1 (1.08%) Oracle BI Publisher
4 1 (1.08%) SQL Server Reporting Services
4 1 (1.08%) SQL Server 2005
4 1 (1.08%) SQL Server 2008
4 1 (1.08%) SQL Server 2012
Development Applications
1 4 (4.30%) SQL Server Management Studio (SSMS)
2 2 (2.15%) Team Foundation Server
3 1 (1.08%) Visual Studio
3 1 (1.08%) Oracle Forms
3 1 (1.08%) ProC
General
1 4 (4.30%) Marketing
2 1 (1.08%) Telecoms
2 1 (1.08%) Finance
2 1 (1.08%) Retail
Libraries, Frameworks & Software Standards
1 8 (8.60%) .NET
1 8 (8.60%) XML
2 7 (7.53%) SOAP
2 7 (7.53%) Web Services
3 5 (5.38%) WSDL
4 3 (3.23%) ASP.NET
4 3 (3.23%) HTML
4 3 (3.23%) CSS
5 1 (1.08%) COM
5 1 (1.08%) jQuery
Miscellaneous
1 10 (10.75%) Analytical Skills
2 4 (4.30%) Computer Science
2 4 (4.30%) Management Information System
3 3 (3.23%) NHS
3 3 (3.23%) Blackberry
3 3 (3.23%) iPhone
4 1 (1.08%) CCTV
4 1 (1.08%) Mathematics
Operating Systems
1 46 (49.46%) Windows
2 10 (10.75%) Linux
3 9 (9.68%) Windows XP
4 8 (8.60%) Windows 7
4 8 (8.60%) UNIX
5 6 (6.45%) Windows Server 2008
6 5 (5.38%) Windows 8
7 4 (4.30%) Windows Server 2003
8 3 (3.23%) Ubuntu
8 3 (3.23%) Windows Mobile
8 3 (3.23%) Windows Vista
8 3 (3.23%) CentOS
8 3 (3.23%) Windows 2000
9 2 (2.15%) Android
9 2 (2.15%) Apple iOS
10 1 (1.08%) Windows Server 2012
Processes & Methodologies
1 44 (47.31%) ITIL
2 9 (9.68%) Root Cause Analysis
2 9 (9.68%) Mentoring
3 8 (8.60%) Business Continuity
4 6 (6.45%) Project Management
4 6 (6.45%) Disaster Recovery
5 5 (5.38%) E-Procurement
6 4 (4.30%) Incident Management
6 4 (4.30%) Validation
6 4 (4.30%) Data Validation
6 4 (4.30%) Process Improvement
6 4 (4.30%) Service Management
6 4 (4.30%) B2B
6 4 (4.30%) Capacity Management
6 4 (4.30%) Software Deployment
7 3 (3.23%) CRM
7 3 (3.23%) Data Protection
7 3 (3.23%) Workflow
8 2 (2.15%) Enterprise Architecture
8 2 (2.15%) Service Delivery
Programming Languages
1 17 (18.28%) SQL
2 5 (5.38%) VB
2 5 (5.38%) PHP
2 5 (5.38%) Bash Shell
3 3 (3.23%) C#
3 3 (3.23%) Python
3 3 (3.23%) T-SQL
4 2 (2.15%) VBScript
4 2 (2.15%) VB6
4 2 (2.15%) R
5 1 (1.08%) Java
5 1 (1.08%) JavaScript
5 1 (1.08%) PL/SQL
Qualifications
1 26 (27.96%) Microsoft Certification
2 13 (13.98%) MCSE
3 8 (8.60%) MCSA
3 8 (8.60%) MCITP
3 8 (8.60%) Degree
4 7 (7.53%) MCP
5 5 (5.38%) CCA
5 5 (5.38%) Citrix Certification
5 5 (5.38%) VMware Certified Professional (VCP)
6 4 (4.30%) ITIL Certification
6 4 (4.30%) Cisco Certification
6 4 (4.30%) A+ Certification
7 3 (3.23%) HNC
7 3 (3.23%) HND
7 3 (3.23%) Avaya Certification
7 3 (3.23%) MOS
7 3 (3.23%) MCDST
8 1 (1.08%) Check Point Certification
Quality Assurance & Compliance
1 11 (11.83%) SLA
2 2 (2.15%) ISO/IEC 27001
2 2 (2.15%) ISO 9001
System Software
1 42 (45.16%) Active Directory
2 14 (15.05%) VMware Infrastructure
3 8 (8.60%) Hyper-V
4 7 (7.53%) vSphere
5 5 (5.38%) XenApp
5 5 (5.38%) XenServer
5 5 (5.38%) XenDesktop
6 3 (3.23%) Terminal Services
7 1 (1.08%) VMware ESX
7 1 (1.08%) VMware Workstation
7 1 (1.08%) VMware ESXi
Systems Management
1 7 (7.53%) Backup Exec
2 4 (4.30%) SCCM
2 4 (4.30%) McAfee ePO
3 1 (1.08%) NetBackup
3 1 (1.08%) SCOM
Vendors
1 62 (66.67%) Microsoft
2 23 (24.73%) VMware
3 20 (21.51%) Cisco
4 13 (13.98%) Citrix
5 12 (12.90%) Dell
6 8 (8.60%) Pegasus
6 8 (8.60%) Sage
7 6 (6.45%) Symantec
8 5 (5.38%) Veeam
8 5 (5.38%) Riverbed
8 5 (5.38%) IBM
9 4 (4.30%) McAfee
9 4 (4.30%) Cyber-Ark
10 3 (3.23%) Splunk
10 3 (3.23%) Intel
10 3 (3.23%) Avaya
11 2 (2.15%) NetApp
11 2 (2.15%) Adobe
11 2 (2.15%) WatchGuard
11 2 (2.15%) SonicWALL
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 6 days ago
Bradford
Real Staffing
Salary: £30000 - £35000 per annum + competitive
Posted: 14 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £15.00 - £17.00 per hour
Posted: 23 days ago
Leeds
Computer Futures
Salary: £32000 - £40000 per annum + competitive
Posted: 24 days ago