The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 157 168 166
Rank change year-on-year
+11 -2
Permanent jobs requiring a Technical Support 52 18 26
As % of all permanent IT jobs located in West Yorkshire 1.06% 0.50% 0.69%
As % of the Job Titles category 1.09% 0.53% 0.71%
Number of salaries quoted 51 18 25
Average salary £22,500 £30,000 £35,000
Average salary % change year-on-year
-25.00% -14.28%
90% offered a salary of more than £18,420 £23,000 £19,000
10% offered a salary of more than £33,000 £32,500 £40,000
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4755 3421 3659
As % of all permanent IT jobs located in West Yorkshire 96.49% 94.42% 96.75%
Number of salaries quoted 3706 2700 3048
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,500 £23,000
10% offered a salary of more than £52,500 £52,000 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 2 September 2014.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -15 25 £30,000 -3.22% 4
Halifax 0 11 £22,500 -10.00%
Wetherby - 9 £18,420 -
Bradford - 3 £22,500 - 2
Pontefract +5 1 £22,000 -4.34%
Wakefield -8 1 £21,000 -8.69% 1
Batley - 1 £19,000 -
Ossett - 1 - -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 2 September 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 74 (65.49%) Windows
2 68 (60.18%) Active Directory
3 60 (53.10%) Microsoft
4 47 (41.59%) ITIL
5 44 (38.94%) MS Excel
6 42 (37.17%) MS Office
7 39 (34.51%) MS Exchange
8 25 (22.12%) VMware
9 24 (21.24%) Linux
10 22 (19.47%) TCP/IP
11 21 (18.58%) Cisco
12 20 (17.70%) DNS
12 20 (17.70%) SharePoint
13 19 (16.81%) DHCP
13 19 (16.81%) Windows Server 2008
14 18 (15.93%) SQL Server
15 17 (15.04%) Internet
16 16 (14.16%) VPN
16 16 (14.16%) SLA
17 15 (13.27%) SQL
18 14 (12.39%) Microsoft Certification
18 14 (12.39%) Disaster Recovery
19 13 (11.50%) Windows 7
19 13 (11.50%) Root Cause Analysis
19 13 (11.50%) Mentoring
20 12 (10.62%) SharePoint 2010
20 12 (10.62%) Cisco IOS
20 12 (10.62%) Citrix
20 12 (10.62%) Pegasus
20 12 (10.62%) Sage

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 2 September 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (34.51%) MS Exchange
2 20 (17.70%) SharePoint
3 12 (10.62%) SharePoint 2010
4 5 (4.42%) IIS
5 4 (3.54%) Exchange Server 2010
5 4 (3.54%) Exchange Server 2007
6 3 (2.65%) Exchange Server 2013
6 3 (2.65%) IBM Notes
7 2 (1.77%) Lotus Domino
8 1 (0.88%) Tomcat
8 1 (0.88%) WebLogic
8 1 (0.88%) Exchange Server 2003
Applications
1 44 (38.94%) MS Excel
2 42 (37.17%) MS Office
3 5 (4.42%) MS Visio
Cloud Services
1 9 (7.96%) Office 365
Communications & Networking
1 22 (19.47%) TCP/IP
2 20 (17.70%) DNS
3 19 (16.81%) DHCP
4 17 (15.04%) Internet
5 16 (14.16%) VPN
6 12 (10.62%) Cisco IOS
7 8 (7.08%) Network Security
7 8 (7.08%) Firewall
7 8 (7.08%) IMAP4
8 5 (4.42%) LAN
8 5 (4.42%) MPLS
9 4 (3.54%) SAN
9 4 (3.54%) ADSL
10 3 (2.65%) WAN
10 3 (2.65%) DEFINITY
11 1 (0.88%) NAS
Database & Business Intelligence
1 18 (15.93%) SQL Server
2 5 (4.42%) MySQL
3 3 (2.65%) SQL Server 2008
4 1 (0.88%) SQL Server 2012
4 1 (0.88%) SQL Server 2005
Development Applications
1 1 (0.88%) Maven
1 1 (0.88%) Jenkins
General
1 3 (2.65%) Telecoms
2 1 (0.88%) Banking
2 1 (0.88%) Retail
Libraries, Frameworks & Software Standards
1 10 (8.85%) SOAP
1 10 (8.85%) Web Services
1 10 (8.85%) XML
1 10 (8.85%) WSDL
2 3 (2.65%) .NET
3 1 (0.88%) CSS
3 1 (0.88%) HTML
Miscellaneous
1 4 (3.54%) NHS
1 4 (3.54%) Management Information System
2 1 (0.88%) PDA
2 1 (0.88%) iPhone
2 1 (0.88%) Blackberry
Operating Systems
1 74 (65.49%) Windows
2 24 (21.24%) Linux
3 19 (16.81%) Windows Server 2008
4 13 (11.50%) Windows 7
5 11 (9.73%) UNIX
6 10 (8.85%) Windows XP
7 8 (7.08%) Fedora
8 7 (6.19%) Windows Server 2003
8 7 (6.19%) CentOS
9 6 (5.31%) Ubuntu
10 4 (3.54%) Windows Server 2012
11 3 (2.65%) Apple iOS
11 3 (2.65%) Windows 8
11 3 (2.65%) Android
12 1 (0.88%) Windows Mobile
12 1 (0.88%) Windows Vista
12 1 (0.88%) Windows 2000
Processes & Methodologies
1 47 (41.59%) ITIL
2 14 (12.39%) Disaster Recovery
3 13 (11.50%) Root Cause Analysis
3 13 (11.50%) Mentoring
4 6 (5.31%) Incident Management
4 6 (5.31%) Project Management
5 4 (3.54%) Service Delivery
5 4 (3.54%) B2B
5 4 (3.54%) Business Continuity
5 4 (3.54%) Software Testing
6 3 (2.65%) E-Procurement
6 3 (2.65%) Workflow
6 3 (2.65%) Enterprise Architecture
6 3 (2.65%) Data Protection
6 3 (2.65%) Vulnerability Management
7 2 (1.77%) Continuous Improvement
7 2 (1.77%) CRM
7 2 (1.77%) Change Management
8 1 (0.88%) Service Management
8 1 (0.88%) B2C
Programming Languages
1 15 (13.27%) SQL
2 8 (7.08%) PowerShell
3 5 (4.42%) Bash Shell
3 5 (4.42%) Python
3 5 (4.42%) PHP
4 3 (2.65%) R
4 3 (2.65%) VB
5 1 (0.88%) C#
5 1 (0.88%) Java
5 1 (0.88%) Shell Script
Qualifications
1 14 (12.39%) Microsoft Certification
2 6 (5.31%) MCSE
3 5 (4.42%) Degree
4 4 (3.54%) ITIL Foundation Certificate
4 4 (3.54%) ISTQB Foundation Certification
4 4 (3.54%) ISEB
5 3 (2.65%) Cisco Certification
5 3 (2.65%) Avaya Certification
5 3 (2.65%) HNC
5 3 (2.65%) HND
6 2 (1.77%) MCSA
6 2 (1.77%) MCITP
7 1 (0.88%) MCP
Quality Assurance & Compliance
1 16 (14.16%) SLA
System Software
1 68 (60.18%) Active Directory
2 6 (5.31%) VMware Infrastructure
3 4 (3.54%) Terminal Services
4 2 (1.77%) Hyper-V
5 1 (0.88%) vSphere
5 1 (0.88%) VMware ESX
5 1 (0.88%) Microsoft App-V
5 1 (0.88%) VMware Server
Systems Management
1 2 (1.77%) SCCM
2 1 (0.88%) SCOM
2 1 (0.88%) HP Quality Center
2 1 (0.88%) OpenView
2 1 (0.88%) NetBackup
2 1 (0.88%) Backup Exec
Vendors
1 60 (53.10%) Microsoft
2 25 (22.12%) VMware
3 21 (18.58%) Cisco
4 12 (10.62%) Citrix
4 12 (10.62%) Pegasus
4 12 (10.62%) Sage
5 5 (4.42%) Dell
5 5 (4.42%) Splunk
6 4 (3.54%) WatchGuard
6 4 (3.54%) SonicWALL
7 3 (2.65%) Intel
7 3 (2.65%) Lotus
7 3 (2.65%) Avaya
8 2 (1.77%) NetApp
8 2 (1.77%) Symantec
8 2 (1.77%) HP
8 2 (1.77%) Veeam
9 1 (0.88%) Zoho
9 1 (0.88%) Oracle
9 1 (0.88%) EMC
Bradford, Yorkshire
Morrisons
Salary: Competitive
Posted: Yesterday
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £35000 - £48000 per annum + Benefits
Posted: 5 days ago
Bradford
Morrisons
Salary: Competitive
Posted: 11 days ago
Leeds
Cathcart Associates
Salary: £16000 - £25000 per annum
Posted: 11 days ago
Leeds
Cathcart Associates
Salary: £30000 - £50000 per annum
Posted: 12 days ago
Wakefield
Blue Town Online
Salary: £39k - 52k per year + + Company Car
Posted: 21 days ago