The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 151 155 123
Rank change year-on-year
+4 -32
Permanent jobs requiring a Technical Support 63 50 59
As % of all permanent IT jobs located in West Yorkshire 1.26% 1.08% 1.49%
As % of the Job Titles category 1.29% 1.13% 1.54%
Number of salaries quoted 59 36 49
Average salary £25,000 £28,000 £27,500
Average salary % change year-on-year
-10.71% +1.81%
90% offered a salary of more than £20,000 £17,500 £19,800
10% offered a salary of more than £35,100 £35,000 £35,000
UK excluding London average salary £31,500 £28,500 £30,500
% change year-on-year
+10.52% -6.55%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4873 4418 3823
As % of all permanent IT jobs located in West Yorkshire 97.83% 95.34% 96.59%
Number of salaries quoted 3937 3495 3142
Average salary £39,000 £37,500 £35,000
Average salary % change year-on-year
+4.00% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 3 March 2015.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +1 46 £24,500 -18.33% 5
Wakefield -6 12 £30,000 +11.11%
Huddersfield +3 3 £20,000 +14.28%
Bradford -2 2 £35,500 +26.78% 1
Pontefract - 1 £29,000 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 3 March 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 72 (68.57%) Microsoft
2 51 (48.57%) Active Directory
3 48 (45.71%) Windows
4 45 (42.86%) Microsoft Certification
5 44 (41.90%) VMware
6 38 (36.19%) VMware Infrastructure
7 35 (33.33%) MS Exchange
7 35 (33.33%) ITIL
8 33 (31.43%) MS Excel
9 32 (30.48%) SQL Server
10 30 (28.57%) Citrix
11 29 (27.62%) SharePoint
12 28 (26.67%) MS Office
13 27 (25.71%) Cisco
14 25 (23.81%) MCSA
15 24 (22.86%) VoIP
15 24 (22.86%) SAN
16 22 (20.95%) Hyper-V
17 21 (20.00%) Dell
17 21 (20.00%) MCP
18 20 (19.05%) MCSE
18 20 (19.05%) Wireless
18 20 (19.05%) XenApp
19 19 (18.10%) vSphere
19 19 (18.10%) MCITP
20 18 (17.14%) Exchange Server 2003
21 17 (16.19%) Exchange Server 2013
21 17 (16.19%) Backup Exec
22 16 (15.24%) CCA
22 16 (15.24%) Citrix Certification

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 3 March 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (33.33%) MS Exchange
2 29 (27.62%) SharePoint
3 18 (17.14%) Exchange Server 2003
4 17 (16.19%) Exchange Server 2013
5 12 (11.43%) Exchange Server 2010
6 6 (5.71%) SharePoint 2010
7 4 (3.81%) Exchange Server 2007
8 3 (2.86%) IIS
9 1 (0.95%) Tomcat
9 1 (0.95%) MQSeries
9 1 (0.95%) WebSphere Application Server
9 1 (0.95%) WebSphere
9 1 (0.95%) BizTalk Server
9 1 (0.95%) Moodle
Applications
1 33 (31.43%) MS Excel
2 28 (26.67%) MS Office
3 2 (1.90%) Photoshop
Business Applications
1 2 (1.90%) Sentinel
1 2 (1.90%) Dynamics NAV
1 2 (1.90%) Dynamics CRM
1 2 (1.90%) Dynamics AX
2 1 (0.95%) Oracle Retail
Cloud Services
1 2 (1.90%) SaaS
Communications & Networking
1 24 (22.86%) VoIP
1 24 (22.86%) SAN
2 20 (19.05%) Wireless
3 15 (14.29%) VPN
4 14 (13.33%) LAN
4 14 (13.33%) WAN
5 7 (6.67%) TCP/IP
6 6 (5.71%) Cisco IOS
7 5 (4.76%) Internet
8 4 (3.81%) NAS
9 3 (2.86%) DNS
10 2 (1.90%) Structured Cabling
10 2 (1.90%) Firewall
10 2 (1.90%) Wi-Fi
11 1 (0.95%) LDAP
11 1 (0.95%) DHCP
11 1 (0.95%) HTTP
Database & Business Intelligence
1 32 (30.48%) SQL Server
2 4 (3.81%) SQL Server 2005
2 4 (3.81%) SQL Server 2008
2 4 (3.81%) IBM InfoSphere
2 4 (3.81%) Relational Database
3 3 (2.86%) MySQL
4 2 (1.90%) MariaDB
5 1 (0.95%) DB2
5 1 (0.95%) SQL Server Reporting Services
5 1 (0.95%) Oracle BI Publisher
Development Applications
1 4 (3.81%) SQL Server Management Studio (SSMS)
2 2 (1.90%) Team Foundation Server
3 1 (0.95%) Visual Studio
3 1 (0.95%) Oracle Forms
3 1 (0.95%) ProC
General
1 5 (4.76%) Finance
2 4 (3.81%) Marketing
3 3 (2.86%) Telecoms
3 3 (2.86%) Law
4 1 (0.95%) Legal
4 1 (0.95%) Manufacturing
4 1 (0.95%) Advertising
4 1 (0.95%) Retail
Libraries, Frameworks & Software Standards
1 9 (8.57%) HTML
2 6 (5.71%) .NET
3 3 (2.86%) ASP.NET
3 3 (2.86%) XML
3 3 (2.86%) CSS
4 2 (1.90%) SOAP
4 2 (1.90%) Web Services
4 2 (1.90%) WAP
5 1 (0.95%) Application Packaging
5 1 (0.95%) jQuery
5 1 (0.95%) COM
5 1 (0.95%) J2EE
Miscellaneous
1 9 (8.57%) Analytical Skills
2 5 (4.76%) iPhone
3 4 (3.81%) Clustering
3 4 (3.81%) Computer Science
4 3 (2.86%) NHS
4 3 (2.86%) iPad
5 2 (1.90%) CCTV
5 2 (1.90%) Blackberry
6 1 (0.95%) Replication
6 1 (0.95%) PKI
6 1 (0.95%) Mathematics
Operating Systems
1 48 (45.71%) Windows
2 16 (15.24%) Windows 7
3 12 (11.43%) Linux
4 11 (10.48%) Windows 8
5 10 (9.52%) Windows Server 2008
5 10 (9.52%) Windows Server 2003
6 8 (7.62%) CentOS
7 6 (5.71%) UNIX
7 6 (5.71%) Ubuntu
7 6 (5.71%) Windows XP
8 3 (2.86%) Windows Server 2012
9 2 (1.90%) Mac OS X
9 2 (1.90%) Windows 2000
9 2 (1.90%) Windows Mobile
9 2 (1.90%) Windows Vista
10 1 (0.95%) Debian
10 1 (0.95%) Red Hat Enterprise Linux
Processes & Methodologies
1 35 (33.33%) ITIL
2 14 (13.33%) Service Management
3 7 (6.67%) Business Continuity
3 7 (6.67%) Root Cause Analysis
4 6 (5.71%) Mentoring
5 5 (4.76%) Capacity Management
5 5 (4.76%) Disaster Recovery
5 5 (4.76%) CRM
6 4 (3.81%) Software Deployment
6 4 (3.81%) Validation
6 4 (3.81%) Data Validation
6 4 (3.81%) Process Improvement
6 4 (3.81%) Change Control
7 3 (2.86%) Line Management
7 3 (2.86%) E-Procurement
7 3 (2.86%) Workflow
8 2 (1.90%) MVC
8 2 (1.90%) Project Management
8 2 (1.90%) Service Delivery
8 2 (1.90%) Performance Monitoring
Programming Languages
1 15 (14.29%) SQL
2 5 (4.76%) T-SQL
3 3 (2.86%) VB
3 3 (2.86%) Python
3 3 (2.86%) C#
4 2 (1.90%) VBScript
4 2 (1.90%) VB6
5 1 (0.95%) Shell Script
5 1 (0.95%) Java
5 1 (0.95%) JavaScript
5 1 (0.95%) PL/SQL
Qualifications
1 45 (42.86%) Microsoft Certification
2 25 (23.81%) MCSA
3 21 (20.00%) MCP
4 20 (19.05%) MCSE
5 19 (18.10%) MCITP
6 16 (15.24%) VMware Certified Professional (VCP)
6 16 (15.24%) CCA
6 16 (15.24%) Citrix Certification
7 10 (9.52%) MCDST
7 10 (9.52%) MOS
8 6 (5.71%) Degree
9 4 (3.81%) ITIL Certification
9 4 (3.81%) A+ Certification
10 1 (0.95%) Check Point Certification
10 1 (0.95%) Cisco Certification
10 1 (0.95%) MCTS
Quality Assurance & Compliance
1 15 (14.29%) SLA
2 2 (1.90%) ISO/IEC 27001
2 2 (1.90%) ISO 9001
3 1 (0.95%) QA
System Software
1 51 (48.57%) Active Directory
2 38 (36.19%) VMware Infrastructure
3 22 (20.95%) Hyper-V
4 20 (19.05%) XenApp
5 19 (18.10%) vSphere
6 16 (15.24%) XenServer
6 16 (15.24%) XenDesktop
7 3 (2.86%) VMware Server
8 2 (1.90%) VMware ESXi
8 2 (1.90%) Terminal Services
9 1 (0.95%) VMware Workstation
Systems Management
1 17 (16.19%) Backup Exec
2 6 (5.71%) WSUS
3 4 (3.81%) SCCM
3 4 (3.81%) McAfee ePO
3 4 (3.81%) Opsview
3 4 (3.81%) Norton AntiVirus
Vendors
1 72 (68.57%) Microsoft
2 44 (41.90%) VMware
3 30 (28.57%) Citrix
4 27 (25.71%) Cisco
5 21 (20.00%) Dell
6 16 (15.24%) Veeam
6 16 (15.24%) Riverbed
7 8 (7.62%) Symantec
8 6 (5.71%) Sage
8 6 (5.71%) NetApp
8 6 (5.71%) Pegasus
8 6 (5.71%) WatchGuard
9 5 (4.76%) Splunk
9 5 (4.76%) CheckPoint
10 4 (3.81%) McAfee
10 4 (3.81%) Apple
10 4 (3.81%) IBM
10 4 (3.81%) Kaspersky
10 4 (3.81%) Cyber-Ark
11 3 (2.86%) HP
Halifax, West Yorkshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 6 hours ago
West Yorkshire
Rullion IT Plus
Posted: 2 days ago
Leeds
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 7 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25000.00 - £35000.00 per annum + Benefits
Posted: 14 days ago
Leeds
Technical Prospects
Salary: Basic Salary £17,000 - £19,000 plus Excellent Benefits
Posted: 24 days ago
Bradford
Morrisons
Posted: 27 days ago