The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 162 162 126
Rank change year-on-year
0 -36
Permanent jobs requiring a Technical Support 46 47 52
As % of all permanent IT jobs located in West Yorkshire 0.98% 1.10% 1.30%
As % of the Job Titles category 1.01% 1.15% 1.34%
Number of salaries quoted 42 32 40
Average salary £25,000 £35,000 £32,500
Average salary % change year-on-year
-28.57% +7.69%
90% offered a salary of more than £21,600 £25,000 £21,900
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4574 4090 3879
As % of all permanent IT jobs located in West Yorkshire 97.09% 95.54% 96.78%
Number of salaries quoted 3740 3239 3268
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -6 37 £25,000 -28.57% 6
Wakefield -8 4 £19,500 -31.57% 3
Halifax -3 2 £22,500 -15.88%
Wetherby - 2 £35,000 -
Pontefract - 1 £26,500 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 December 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 58 (68.24%) Microsoft
2 42 (49.41%) Windows
3 40 (47.06%) Active Directory
4 36 (42.35%) ITIL
5 30 (35.29%) Microsoft Certification
6 29 (34.12%) SQL Server
6 29 (34.12%) MS Excel
7 26 (30.59%) VMware
8 25 (29.41%) MS Office
9 23 (27.06%) MS Exchange
10 21 (24.71%) SharePoint
11 19 (22.35%) Cisco
11 19 (22.35%) VMware Infrastructure
12 17 (20.00%) Citrix
13 14 (16.47%) MCSE
13 14 (16.47%) Dell
14 13 (15.29%) SQL
15 12 (14.12%) MCP
15 12 (14.12%) MCSA
15 12 (14.12%) MCITP
15 12 (14.12%) Hyper-V
16 11 (12.94%) SAN
16 11 (12.94%) Wireless
16 11 (12.94%) Backup Exec
16 11 (12.94%) Exchange Server 2003
16 11 (12.94%) Windows 7
16 11 (12.94%) vSphere
17 10 (11.76%) VoIP
17 10 (11.76%) Exchange Server 2013
18 9 (10.59%) Windows XP

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (27.06%) MS Exchange
2 21 (24.71%) SharePoint
3 11 (12.94%) Exchange Server 2003
4 10 (11.76%) Exchange Server 2013
5 6 (7.06%) SharePoint 2010
5 6 (7.06%) IIS
6 1 (1.18%) IBM Notes
6 1 (1.18%) BizTalk Server
6 1 (1.18%) Exchange Server 2010
Applications
1 29 (34.12%) MS Excel
2 25 (29.41%) MS Office
3 2 (2.35%) Photoshop
Business Applications
1 1 (1.18%) Sentinel
1 1 (1.18%) Dynamics NAV
1 1 (1.18%) Oracle Retail
Cloud Services
1 2 (2.35%) SaaS
2 1 (1.18%) Office 365
Communications & Networking
1 11 (12.94%) SAN
1 11 (12.94%) Wireless
2 10 (11.76%) VoIP
3 7 (8.24%) DHCP
3 7 (8.24%) VPN
3 7 (8.24%) DNS
4 6 (7.06%) Cisco IOS
4 6 (7.06%) TCP/IP
4 6 (7.06%) Internet
5 5 (5.88%) WAN
5 5 (5.88%) LAN
6 2 (2.35%) Structured Cabling
6 2 (2.35%) Firewall
6 2 (2.35%) Wi-Fi
7 1 (1.18%) Network Security
7 1 (1.18%) NAS
Database & Business Intelligence
1 29 (34.12%) SQL Server
2 4 (4.71%) IBM InfoSphere
2 4 (4.71%) Relational Database
3 1 (1.18%) MySQL
3 1 (1.18%) Oracle BI Publisher
3 1 (1.18%) SQL Server Reporting Services
3 1 (1.18%) SQL Server 2005
3 1 (1.18%) SQL Server 2008
3 1 (1.18%) SQL Server 2012
Development Applications
1 4 (4.71%) SQL Server Management Studio (SSMS)
2 2 (2.35%) Team Foundation Server
3 1 (1.18%) Visual Studio
3 1 (1.18%) Oracle Forms
3 1 (1.18%) ProC
General
1 4 (4.71%) Marketing
2 1 (1.18%) Telecoms
2 1 (1.18%) Finance
2 1 (1.18%) Retail
Libraries, Frameworks & Software Standards
1 8 (9.41%) .NET
1 8 (9.41%) XML
2 7 (8.24%) SOAP
2 7 (8.24%) Web Services
3 5 (5.88%) WSDL
4 3 (3.53%) ASP.NET
4 3 (3.53%) HTML
4 3 (3.53%) CSS
5 2 (2.35%) WAP
6 1 (1.18%) COM
6 1 (1.18%) jQuery
Miscellaneous
1 8 (9.41%) Analytical Skills
2 4 (4.71%) Computer Science
3 3 (3.53%) iPhone
3 3 (3.53%) NHS
3 3 (3.53%) Blackberry
4 1 (1.18%) Management Information System
4 1 (1.18%) CCTV
4 1 (1.18%) Mathematics
Operating Systems
1 42 (49.41%) Windows
2 11 (12.94%) Windows 7
3 9 (10.59%) Windows XP
4 6 (7.06%) Windows Server 2008
5 5 (5.88%) Windows 8
6 4 (4.71%) CentOS
6 4 (4.71%) Windows Server 2003
6 4 (4.71%) Ubuntu
7 3 (3.53%) Windows Mobile
7 3 (3.53%) Windows Vista
7 3 (3.53%) Linux
7 3 (3.53%) Windows 2000
8 2 (2.35%) Mac OS X
9 1 (1.18%) Windows Server 2012
9 1 (1.18%) UNIX
Processes & Methodologies
1 36 (42.35%) ITIL
2 7 (8.24%) Root Cause Analysis
2 7 (8.24%) Mentoring
3 6 (7.06%) Service Management
3 6 (7.06%) Business Continuity
4 5 (5.88%) E-Procurement
5 4 (4.71%) Validation
5 4 (4.71%) Data Validation
5 4 (4.71%) Process Improvement
5 4 (4.71%) B2B
5 4 (4.71%) Capacity Management
5 4 (4.71%) Software Deployment
6 3 (3.53%) CRM
6 3 (3.53%) Disaster Recovery
7 2 (2.35%) MVC
7 2 (2.35%) Service Delivery
7 2 (2.35%) Project Management
7 2 (2.35%) Incident Management
8 1 (1.18%) Time Management
8 1 (1.18%) Continuous Improvement
Programming Languages
1 13 (15.29%) SQL
2 5 (5.88%) VB
3 4 (4.71%) Python
4 3 (3.53%) C#
4 3 (3.53%) T-SQL
5 2 (2.35%) VBScript
5 2 (2.35%) VB6
6 1 (1.18%) Bash Shell
6 1 (1.18%) Java
6 1 (1.18%) JavaScript
6 1 (1.18%) PHP
6 1 (1.18%) PL/SQL
Qualifications
1 30 (35.29%) Microsoft Certification
2 14 (16.47%) MCSE
3 12 (14.12%) MCSA
3 12 (14.12%) MCP
3 12 (14.12%) MCITP
4 9 (10.59%) VMware Certified Professional (VCP)
4 9 (10.59%) CCA
4 9 (10.59%) Citrix Certification
5 5 (5.88%) MCDST
5 5 (5.88%) Degree
5 5 (5.88%) MOS
6 4 (4.71%) ITIL Certification
6 4 (4.71%) A+ Certification
7 1 (1.18%) Check Point Certification
7 1 (1.18%) Cisco Certification
Quality Assurance & Compliance
1 9 (10.59%) SLA
2 2 (2.35%) ISO/IEC 27001
2 2 (2.35%) ISO 9001
System Software
1 40 (47.06%) Active Directory
2 19 (22.35%) VMware Infrastructure
3 12 (14.12%) Hyper-V
4 11 (12.94%) vSphere
5 9 (10.59%) XenApp
5 9 (10.59%) XenServer
5 9 (10.59%) XenDesktop
6 1 (1.18%) Terminal Services
6 1 (1.18%) VMware ESX
6 1 (1.18%) VMware Workstation
6 1 (1.18%) VMware ESXi
Systems Management
1 11 (12.94%) Backup Exec
2 4 (4.71%) SCCM
2 4 (4.71%) McAfee ePO
3 1 (1.18%) NetBackup
3 1 (1.18%) SCOM
Vendors
1 58 (68.24%) Microsoft
2 26 (30.59%) VMware
3 19 (22.35%) Cisco
4 17 (20.00%) Citrix
5 14 (16.47%) Dell
6 9 (10.59%) Veeam
6 9 (10.59%) Riverbed
7 6 (7.06%) Pegasus
7 6 (7.06%) Sage
7 6 (7.06%) Symantec
8 5 (5.88%) IBM
9 4 (4.71%) McAfee
9 4 (4.71%) Splunk
9 4 (4.71%) Cyber-Ark
10 2 (2.35%) Google
10 2 (2.35%) Apple
10 2 (2.35%) Adobe
10 2 (2.35%) HP
10 2 (2.35%) NetApp
11 1 (1.18%) Veritas
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 4 days ago
Wakefield
Blue Town Online
Salary: £21.5k - 28.5k per year
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £21478 - £27901 per annum + Bonus + Excellent Benefits
Posted: 9 days ago
Keighley
IntaPeople
Salary: £26000 - £29000 per annum
Posted: 11 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 17 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 24 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum dependent on experience, plus excellent benefi
Posted: 26 days ago