The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 181 154 157
Rank change year-on-year
-27 +3
Permanent jobs requiring a Technical Support 25 67 19
As % of all permanent IT jobs located in West Yorkshire 0.54% 1.37% 0.54%
As % of the Job Titles category 0.56% 1.41% 0.57%
Number of salaries quoted 17 59 17
Average salary £25,000 £26,000 £29,000
Average salary % change year-on-year
-3.84% -10.34%
90% offered a salary of more than £17,800 £18,420 £20,500
10% offered a salary of more than £37,500 £33,000 £35,000
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4468 4757 3309
As % of all permanent IT jobs located in West Yorkshire 96.65% 96.92% 94.90%
Number of salaries quoted 3563 3808 2591
Average salary £40,000 £39,500 £35,000
Average salary % change year-on-year
+1.26% +12.85%
90% offered a salary of more than £25,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 6 July 2015.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -2 18 £26,750 -10.83% 6
Halifax -8 5 £25,000 +11.11% 1
Wakefield +2 2 £20,625 -1.78%
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 6 July 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 51 (56.67%) Active Directory
2 48 (53.33%) Microsoft
3 47 (52.22%) Windows
4 40 (44.44%) VMware
5 31 (34.44%) ITIL
5 31 (34.44%) Microsoft Certification
5 31 (34.44%) VMware Infrastructure
6 28 (31.11%) MS Exchange
7 26 (28.89%) MS Office
8 22 (24.44%) MS Excel
9 21 (23.33%) Citrix
10 20 (22.22%) Hyper-V
11 19 (21.11%) Windows 7
12 18 (20.00%) VPN
12 18 (20.00%) SharePoint
13 16 (17.78%) Service Management
13 16 (17.78%) Cisco
13 16 (17.78%) SAN
13 16 (17.78%) Windows Server 2008
14 14 (15.56%) Exchange Server 2010
14 14 (15.56%) VoIP
14 14 (15.56%) Linux
14 14 (15.56%) SQL Server
15 13 (14.44%) Windows Server 2003
15 13 (14.44%) MCSA
15 13 (14.44%) WAN
15 13 (14.44%) LAN
15 13 (14.44%) SLA
16 12 (13.33%) MOS
16 12 (13.33%) MCDST

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 6 July 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (31.11%) MS Exchange
2 18 (20.00%) SharePoint
3 14 (15.56%) Exchange Server 2010
4 12 (13.33%) Exchange Server 2013
5 8 (8.89%) Exchange Server 2003
6 7 (7.78%) SharePoint 2010
7 6 (6.67%) Exchange Server 2007
8 2 (2.22%) IIS
9 1 (1.11%) Tomcat
9 1 (1.11%) MQSeries
9 1 (1.11%) WebSphere Application Server
9 1 (1.11%) WebSphere
9 1 (1.11%) BizTalk Server
9 1 (1.11%) Moodle
9 1 (1.11%) Lync
Applications
1 26 (28.89%) MS Office
2 22 (24.44%) MS Excel
3 1 (1.11%) Photoshop
Business Applications
1 2 (2.22%) Dynamics CRM
1 2 (2.22%) Dynamics AX
2 1 (1.11%) Sentinel
2 1 (1.11%) Dynamics NAV
Cloud Services
1 2 (2.22%) Office 365
Communications & Networking
1 18 (20.00%) VPN
2 16 (17.78%) SAN
3 14 (15.56%) VoIP
4 13 (14.44%) WAN
4 13 (14.44%) LAN
5 10 (11.11%) TCP/IP
6 9 (10.00%) Wireless
7 7 (7.78%) Cisco IOS
8 6 (6.67%) DNS
9 4 (4.44%) NAS
9 4 (4.44%) Firewall
10 3 (3.33%) Internet
10 3 (3.33%) DHCP
11 1 (1.11%) HTTP
11 1 (1.11%) LDAP
Database & Business Intelligence
1 14 (15.56%) SQL Server
2 5 (5.56%) SQL Server 2008
3 4 (4.44%) MySQL
3 4 (4.44%) SQL Server 2005
4 2 (2.22%) MariaDB
5 1 (1.11%) SQL Server 2012
5 1 (1.11%) DB2
Development Applications
1 1 (1.11%) Visual Studio
General
1 8 (8.89%) Legal
2 4 (4.44%) Telecoms
2 4 (4.44%) Finance
3 3 (3.33%) Law
4 1 (1.11%) Manufacturing
4 1 (1.11%) Advertising
Libraries, Frameworks & Software Standards
1 7 (7.78%) HTML
2 2 (2.22%) J2EE
2 2 (2.22%) Web Services
2 2 (2.22%) XML
3 1 (1.11%) Application Packaging
3 1 (1.11%) WCF
3 1 (1.11%) ASP.NET
3 1 (1.11%) CSS
3 1 (1.11%) SOAP
3 1 (1.11%) .NET
Miscellaneous
1 8 (8.89%) Analytical Skills
2 7 (7.78%) Data Centre
2 7 (7.78%) EqualLogic
3 5 (5.56%) iPad
4 4 (4.44%) NHS
4 4 (4.44%) Clustering
4 4 (4.44%) iPhone
5 1 (1.11%) PKI
5 1 (1.11%) CCTV
5 1 (1.11%) Informatics
5 1 (1.11%) Replication
Operating Systems
1 47 (52.22%) Windows
2 19 (21.11%) Windows 7
3 16 (17.78%) Windows Server 2008
4 14 (15.56%) Linux
5 13 (14.44%) Windows Server 2003
6 11 (12.22%) Windows 8
7 8 (8.89%) CentOS
8 7 (7.78%) Ubuntu
8 7 (7.78%) Windows XP
9 6 (6.67%) Windows Server 2012
9 6 (6.67%) UNIX
10 2 (2.22%) Solaris
11 1 (1.11%) Mac OS X
11 1 (1.11%) Windows Mobile
11 1 (1.11%) Android
11 1 (1.11%) Red Hat Enterprise Linux
11 1 (1.11%) Apple iOS
Processes & Methodologies
1 31 (34.44%) ITIL
2 16 (17.78%) Service Management
3 8 (8.89%) Network Management
4 7 (7.78%) Root Cause Analysis
4 7 (7.78%) Mentoring
5 4 (4.44%) Change Control
5 4 (4.44%) CRM
5 4 (4.44%) Disaster Recovery
5 4 (4.44%) Workflow
5 4 (4.44%) Incident Management
6 3 (3.33%) Service Delivery
7 2 (2.22%) Line Management
7 2 (2.22%) Business Continuity
7 2 (2.22%) Migration
7 2 (2.22%) E-Commerce
7 2 (2.22%) Project Management
8 1 (1.11%) Scrum
8 1 (1.11%) Programme Management
8 1 (1.11%) Agile Software Development
8 1 (1.11%) Business Analysis
Programming Languages
1 10 (11.11%) SQL
2 4 (4.44%) Python
3 3 (3.33%) PowerShell
3 3 (3.33%) T-SQL
4 2 (2.22%) PHP
5 1 (1.11%) Java
5 1 (1.11%) Bash Shell
5 1 (1.11%) Shell Script
Qualifications
1 31 (34.44%) Microsoft Certification
2 13 (14.44%) MCSA
3 12 (13.33%) MOS
3 12 (13.33%) MCDST
4 11 (12.22%) MCP
5 7 (7.78%) MCSE
5 7 (7.78%) CCA
5 7 (7.78%) Citrix Certification
5 7 (7.78%) VMware Certified Professional (VCP)
5 7 (7.78%) MCITP
6 1 (1.11%) Degree
6 1 (1.11%) MCTS
6 1 (1.11%) Cisco Certification
6 1 (1.11%) ITIL Certification
6 1 (1.11%) CCNA
Quality Assurance & Compliance
1 13 (14.44%) SLA
2 1 (1.11%) QA
System Software
1 51 (56.67%) Active Directory
2 31 (34.44%) VMware Infrastructure
3 20 (22.22%) Hyper-V
4 11 (12.22%) XenApp
5 9 (10.00%) vSphere
6 7 (7.78%) XenServer
6 7 (7.78%) XenDesktop
7 4 (4.44%) VMware Server
8 2 (2.22%) Terminal Services
9 1 (1.11%) ISA Server
9 1 (1.11%) UAG
9 1 (1.11%) VMware ESXi
Systems Management
1 9 (10.00%) SCCM
2 8 (8.89%) SCOM
2 8 (8.89%) Backup Exec
3 6 (6.67%) WSUS
4 4 (4.44%) Norton AntiVirus
4 4 (4.44%) Opsview
5 1 (1.11%) Hyperic
5 1 (1.11%) Nagios
Vendors
1 48 (53.33%) Microsoft
2 40 (44.44%) VMware
3 21 (23.33%) Citrix
4 16 (17.78%) Cisco
5 9 (10.00%) Veeam
6 8 (8.89%) Dell
7 7 (7.78%) Pegasus
7 7 (7.78%) Sage
7 7 (7.78%) Riverbed
8 6 (6.67%) Splunk
8 6 (6.67%) WatchGuard
9 5 (5.56%) NetApp
10 4 (4.44%) Kaspersky
10 4 (4.44%) CheckPoint
10 4 (4.44%) Symantec
10 4 (4.44%) Dell Compellent
11 3 (3.33%) HP
11 3 (3.33%) Oracle
12 2 (2.22%) Apple
12 2 (2.22%) Meraki
Leeds, West Yorkshire
Spring Technology
Salary: £22000.00 - £27000.00 per annum
Posted: 4 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £27000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Searchability
Salary: £25000 - £32000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 5 days ago
Leeds
ECommerceHQ
Posted: 18 days ago