The statistics below represent IT jobs advertised across the West Yorkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Technical Support
Yorkshire / West Yorkshire
Rank 137 169 169
Rank change year-on-year
+32 0
Permanent jobs requiring a Technical Support 45 45 46
As % of all permanent IT jobs located in West Yorkshire 1.29% 1.05% 1.01%
As % of the Job Titles category 1.32% 1.08% 1.03%
Number of salaries quoted 41 44 42
Median salary £19,750 £24,000 £24,595
Median salary % change year-on-year
-17.70% -2.41%
90% offered a salary of more than £17,000 £17,500 £22,650
10% offered a salary of more than £30,000 £29,500 £32,500
UK excluding London median salary £27,000 £30,000 £32,500
% change year-on-year
-10.00% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3418 4156 4458
As % of all permanent IT jobs located in West Yorkshire 98.02% 97.33% 97.78%
Number of salaries quoted 2971 3503 3672
Median salary £40,000 £41,500 £40,000
Median salary % change year-on-year
-3.61% +3.75%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 19 January 2017.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +27 42 £19,750 -15.95% 2
Wetherby - 2 £32,500 -
Technical Support
Yorkshire

Technical Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Technical Support in the job title.

1 51 (65.38%) Windows
2 32 (41.03%) Telecoms
3 31 (39.74%) Active Directory
3 31 (39.74%) Microsoft
4 27 (34.62%) Windows Server
4 27 (34.62%) VMware
5 26 (33.33%) SQL Server
6 22 (28.21%) IIS
7 18 (23.08%) DHCP
7 18 (23.08%) SAN
7 18 (23.08%) Windows 7
8 17 (21.79%) Windows Server 2012
8 17 (21.79%) SQL
9 16 (20.51%) SLA
9 16 (20.51%) DNS
9 16 (20.51%) Microsoft Certification
10 15 (19.23%) Wi-Fi
10 15 (19.23%) WAN
10 15 (19.23%) MS Exchange
10 15 (19.23%) LAN
11 13 (16.67%) Exchange Server 2010
11 13 (16.67%) MS Office
12 12 (15.38%) MCSE
12 12 (15.38%) MS Excel
12 12 (15.38%) Service Management
12 12 (15.38%) Change Management
12 12 (15.38%) Disaster Recovery
12 12 (15.38%) Capacity Planning
12 12 (15.38%) Data Centre
12 12 (15.38%) Veeam

Technical Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (28.21%) IIS
2 15 (19.23%) MS Exchange
3 13 (16.67%) Exchange Server 2010
4 4 (5.13%) Exchange Server 2013
5 2 (2.56%) BizTalk Server
6 1 (1.28%) Exchange Server 2007
Applications
1 13 (16.67%) MS Office
2 12 (15.38%) MS Excel
Cloud Services
1 5 (6.41%) SaaS
2 1 (1.28%) Office 365
Communications & Networking
1 18 (23.08%) DHCP
1 18 (23.08%) SAN
2 16 (20.51%) DNS
3 15 (19.23%) LAN
3 15 (19.23%) WAN
3 15 (19.23%) Wi-Fi
4 6 (7.69%) TCP/IP
4 6 (7.69%) VoIP
4 6 (7.69%) Wireless
5 5 (6.41%) IPv6
5 5 (6.41%) PBX
5 5 (6.41%) SMS
5 5 (6.41%) Unified Communications
6 2 (2.56%) VPN
7 1 (1.28%) DSL
7 1 (1.28%) Firewall
7 1 (1.28%) FTP
7 1 (1.28%) Remote Desktop
Database & Business Intelligence
1 26 (33.33%) SQL Server
2 5 (6.41%) SQL Server 2008
3 2 (2.56%) SQL Server Reporting Services
Development Applications
1 2 (2.56%) Visual Studio
General
1 32 (41.03%) Telecoms
2 5 (6.41%) Finance
3 1 (1.28%) Advertising
Libraries, Frameworks & Software Standards
1 9 (11.54%) .NET
2 4 (5.13%) ASP.NET
3 2 (2.56%) HTML
Miscellaneous
1 12 (15.38%) Data Centre
2 2 (2.56%) CCTV
2 2 (2.56%) NHS
3 1 (1.28%) Analytical Skills
3 1 (1.28%) Computer Science
3 1 (1.28%) HP StoreVirtual
Operating Systems
1 51 (65.38%) Windows
2 27 (34.62%) Windows Server
3 18 (23.08%) Windows 7
4 17 (21.79%) Windows Server 2012
5 10 (12.82%) Windows Server 2008
6 5 (6.41%) Linux
7 4 (5.13%) Windows Server 2003
8 3 (3.85%) Windows 8
Processes & Methodologies
1 12 (15.38%) Capacity Planning
1 12 (15.38%) Change Management
1 12 (15.38%) Disaster Recovery
1 12 (15.38%) Service Management
2 10 (12.82%) B2B
3 8 (10.26%) ITIL
4 5 (6.41%) E-Procurement
4 5 (6.41%) Fault Management
4 5 (6.41%) Presales
5 3 (3.85%) Network Monitoring
6 2 (2.56%) System Testing
6 2 (2.56%) Validation
7 1 (1.28%) Asset Management
7 1 (1.28%) High Availability
7 1 (1.28%) Product Management
7 1 (1.28%) Software Asset Management
Programming Languages
1 17 (21.79%) SQL
2 5 (6.41%) VB
3 4 (5.13%) C#
3 4 (5.13%) T-SQL
4 2 (2.56%) Scala
Qualifications
1 16 (20.51%) Microsoft Certification
2 12 (15.38%) MCSE
3 9 (11.54%) CCNA
3 9 (11.54%) Cisco Certification
4 4 (5.13%) Citrix Certification
Quality Assurance & Compliance
1 16 (20.51%) SLA
System Software
1 31 (39.74%) Active Directory
2 8 (10.26%) VMware Infrastructure
3 5 (6.41%) XenApp
4 1 (1.28%) XenServer
Vendors
1 31 (39.74%) Microsoft
2 27 (34.62%) VMware
3 12 (15.38%) Veeam
4 5 (6.41%) Citrix
5 2 (2.56%) Cisco
6 1 (1.28%) EMC
6 1 (1.28%) HP
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Connected IT
Salary: £20000 - £28000 per annum + bonus + bens
Posted: Yesterday
Keighley, West Yorkshire
Connected IT
Salary: £18000 - £22000 per annum + bens
Posted: 5 days ago
Leeds, West Yorkshire
The Technology Group
Salary: From £19,000 to £23,000 per annum depending on experience
Posted: 14 days ago