The first table below looks at the demand for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 153 153 152
Rank change year-on-year
0 -1
Permanent jobs requiring a Technical Support 60 16 26
As % of all permanent IT jobs located in West Yorkshire 1.23% 0.45% 0.73%
As % of the Job Titles category 1.27% 0.48% 0.76%
Number of salaries quoted 54 16 24
Average salary £24,645 £30,000 £34,000
Average salary % change year-on-year
-17.85% -11.76%
90% offered a salary of more than £18,652 £22,250 £19,900
10% offered a salary of more than £32,600 £35,000 £40,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4720 3345 3408
As % of all permanent IT jobs located in West Yorkshire 96.94% 93.88% 96.03%
Number of salaries quoted 3762 2585 2817
Average salary £37,500 £35,831 £35,000
Average salary % change year-on-year
+4.65% +2.37%
90% offered a salary of more than £23,400 £24,000 £23,000
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Yorkshire

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 1 August 2014.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -15 27 £30,000 +9.09% 3
Halifax - 13 £22,500 -
Wetherby - 6 £18,420 -
Ossett - 4 - -
Bradford - 2 £22,500 -
Wakefield -4 1 £21,000 -8.69%
Batley - 1 £19,000 -
Otley - 1 - -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 1 August 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 71 (64.55%) Windows
2 66 (60.00%) Active Directory
3 59 (53.64%) Microsoft
4 47 (42.73%) ITIL
5 44 (40.00%) MS Office
6 43 (39.09%) MS Excel
7 37 (33.64%) MS Exchange
8 22 (20.00%) Linux
8 22 (20.00%) Cisco
8 22 (20.00%) VMware
9 21 (19.09%) TCP/IP
10 19 (17.27%) DNS
10 19 (17.27%) Internet
11 18 (16.36%) DHCP
11 18 (16.36%) Windows Server 2008
12 17 (15.45%) SLA
12 17 (15.45%) SharePoint
12 17 (15.45%) SQL Server
13 15 (13.64%) VPN
14 14 (12.73%) SQL
14 14 (12.73%) Windows 7
15 12 (10.91%) SOAP
15 12 (10.91%) Web Services
15 12 (10.91%) XML
15 12 (10.91%) UNIX
15 12 (10.91%) WSDL
15 12 (10.91%) Citrix
15 12 (10.91%) Microsoft Certification
16 11 (10.00%) Disaster Recovery
16 11 (10.00%) Sage

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 1 August 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (33.64%) MS Exchange
2 17 (15.45%) SharePoint
3 11 (10.00%) SharePoint 2010
4 5 (4.55%) IIS
5 4 (3.64%) Exchange Server 2010
5 4 (3.64%) Exchange Server 2007
6 3 (2.73%) Exchange Server 2013
7 2 (1.82%) IBM Notes
7 2 (1.82%) Lotus Domino
8 1 (0.91%) Tomcat
8 1 (0.91%) WebLogic
Applications
1 44 (40.00%) MS Office
2 43 (39.09%) MS Excel
3 5 (4.55%) MS Visio
4 1 (0.91%) PrintSoft PReS
Cloud Services
1 8 (7.27%) Office 365
Communications & Networking
1 21 (19.09%) TCP/IP
2 19 (17.27%) DNS
2 19 (17.27%) Internet
3 18 (16.36%) DHCP
4 15 (13.64%) VPN
5 11 (10.00%) Cisco IOS
6 9 (8.18%) Firewall
7 8 (7.27%) IMAP4
7 8 (7.27%) Network Security
8 5 (4.55%) MPLS
8 5 (4.55%) LAN
9 4 (3.64%) ADSL
9 4 (3.64%) SAN
10 3 (2.73%) DEFINITY
10 3 (2.73%) WAN
11 1 (0.91%) NAS
Database & Business Intelligence
1 17 (15.45%) SQL Server
2 5 (4.55%) MySQL
3 3 (2.73%) SQL Server 2008
4 1 (0.91%) SQL Server 2012
4 1 (0.91%) SQL Server 2005
Development Applications
1 2 (1.82%) InstallShield
2 1 (0.91%) Jenkins
2 1 (0.91%) Maven
General
1 2 (1.82%) Telecoms
2 1 (0.91%) Finance
2 1 (0.91%) Banking
2 1 (0.91%) Retail
Libraries, Frameworks & Software Standards
1 12 (10.91%) SOAP
1 12 (10.91%) Web Services
1 12 (10.91%) XML
1 12 (10.91%) WSDL
2 2 (1.82%) CSS
2 2 (1.82%) HTML
3 1 (0.91%) .NET
Miscellaneous
1 5 (4.55%) Management Information System
2 4 (3.64%) NHS
3 2 (1.82%) Device Driver
4 1 (0.91%) Mainframe
4 1 (0.91%) PDA
Operating Systems
1 71 (64.55%) Windows
2 22 (20.00%) Linux
3 18 (16.36%) Windows Server 2008
4 14 (12.73%) Windows 7
5 12 (10.91%) UNIX
6 8 (7.27%) Fedora
6 8 (7.27%) Windows XP
7 6 (5.45%) Windows Server 2003
7 6 (5.45%) CentOS
8 5 (4.55%) Ubuntu
9 4 (3.64%) Windows Server 2012
10 3 (2.73%) Android
10 3 (2.73%) Apple iOS
11 2 (1.82%) Windows 8
Processes & Methodologies
1 47 (42.73%) ITIL
2 11 (10.00%) Disaster Recovery
2 11 (10.00%) Root Cause Analysis
3 6 (5.45%) Project Management
4 5 (4.55%) Incident Management
5 4 (3.64%) Software Testing
6 3 (2.73%) Data Protection
6 3 (2.73%) Vulnerability Management
6 3 (2.73%) Service Management
6 3 (2.73%) Workflow
6 3 (2.73%) Business Continuity
6 3 (2.73%) Enterprise Architecture
7 2 (1.82%) CRM
7 2 (1.82%) Service Delivery
7 2 (1.82%) Change Management
7 2 (1.82%) Continuous Improvement
8 1 (0.91%) Change Control
8 1 (0.91%) E-Procurement
8 1 (0.91%) B2B
Programming Languages
1 14 (12.73%) SQL
2 8 (7.27%) PowerShell
3 5 (4.55%) Bash Shell
3 5 (4.55%) PHP
4 4 (3.64%) Python
5 3 (2.73%) R
6 2 (1.82%) Shell Script
7 1 (0.91%) Java
7 1 (0.91%) C#
7 1 (0.91%) VB
Qualifications
1 12 (10.91%) Microsoft Certification
2 4 (3.64%) ISEB
2 4 (3.64%) ITIL Foundation Certificate
2 4 (3.64%) ISTQB Foundation Certification
2 4 (3.64%) Degree
3 3 (2.73%) Avaya Certification
3 3 (2.73%) Cisco Certification
3 3 (2.73%) MCSE
3 3 (2.73%) HNC
3 3 (2.73%) HND
4 2 (1.82%) MCDST
4 2 (1.82%) MOS
Quality Assurance & Compliance
1 17 (15.45%) SLA
System Software
1 66 (60.00%) Active Directory
2 4 (3.64%) Terminal Services
2 4 (3.64%) VMware Infrastructure
3 1 (0.91%) VMware Server
3 1 (0.91%) vSphere
3 1 (0.91%) VMware ESX
3 1 (0.91%) Microsoft App-V
Systems Management
1 2 (1.82%) SCCM
2 1 (0.91%) SCOM
2 1 (0.91%) HP Quality Center
2 1 (0.91%) Norton AntiVirus
2 1 (0.91%) NetBackup
2 1 (0.91%) OpenView
Vendors
1 59 (53.64%) Microsoft
2 22 (20.00%) Cisco
2 22 (20.00%) VMware
3 12 (10.91%) Citrix
4 11 (10.00%) Sage
4 11 (10.00%) Pegasus
5 4 (3.64%) Dell
5 4 (3.64%) Splunk
5 4 (3.64%) SonicWALL
5 4 (3.64%) WatchGuard
6 3 (2.73%) Symantec
6 3 (2.73%) Avaya
6 3 (2.73%) Intel
7 2 (1.82%) HP
7 2 (1.82%) Lotus
7 2 (1.82%) Adobe
7 2 (1.82%) Veeam
8 1 (0.91%) IBM
8 1 (0.91%) EMC
8 1 (0.91%) Oracle
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £21388 - £27901 per annum + Shift Allowance
Posted: 2 days ago
Leeds
Hays IT - Uk Posting account
Salary: £42500.00 - £45000.00 per annum + bonus + on call
Posted: 21 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + Benefits Package
Posted: 24 days ago