The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 188 150 160
Rank change year-on-year
-38 +10
Permanent jobs requiring a Technical Support 25 61 16
As % of all permanent IT jobs located in West Yorkshire 0.52% 1.24% 0.44%
As % of the Job Titles category 0.54% 1.28% 0.47%
Number of salaries quoted 16 55 16
Average salary £24,250 £24,645 £30,000
Average salary % change year-on-year
-1.60% -17.85%
90% offered a salary of more than £17,750 £18,710 £22,250
10% offered a salary of more than £27,000 £32,500 £35,000
UK excluding London average salary £28,000 £30,000 £30,750
% change year-on-year
-6.66% -2.43%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4628 4770 3405
As % of all permanent IT jobs located in West Yorkshire 96.22% 96.89% 94.11%
Number of salaries quoted 3705 3801 2620
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 5 August 2015.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +2 20 £25,500 -15.00% 1
Wakefield +4 2 £20,625 -1.78%
Brighouse - 2 £24,000 -
Halifax -18 1 £25,000 +11.11%
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 5 August 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 39 (53.42%) Active Directory
2 38 (52.05%) Windows
3 32 (43.84%) Microsoft
4 26 (35.62%) VMware
5 24 (32.88%) MS Office
6 23 (31.51%) ITIL
7 21 (28.77%) Microsoft Certification
7 21 (28.77%) Windows 7
8 20 (27.40%) VMware Infrastructure
9 15 (20.55%) VPN
9 15 (20.55%) MS Excel
9 15 (20.55%) Windows Server 2008
10 13 (17.81%) Service Management
10 13 (17.81%) MS Exchange
10 13 (17.81%) Hyper-V
11 12 (16.44%) LAN
11 12 (16.44%) WAN
12 10 (13.70%) Citrix
12 10 (13.70%) SQL
12 10 (13.70%) MOS
12 10 (13.70%) MCDST
13 9 (12.33%) SCCM
13 9 (12.33%) SCOM
13 9 (12.33%) Exchange Server 2013
13 9 (12.33%) Windows 8
13 9 (12.33%) SharePoint
13 9 (12.33%) SLA
13 9 (12.33%) Windows Server 2003
14 8 (10.96%) SAN
14 8 (10.96%) SQL Server

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 5 August 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (17.81%) MS Exchange
2 9 (12.33%) SharePoint
2 9 (12.33%) Exchange Server 2013
3 8 (10.96%) Exchange Server 2010
4 4 (5.48%) Exchange Server 2007
5 3 (4.11%) SharePoint 2010
6 2 (2.74%) IIS
6 2 (2.74%) Exchange Server 2003
7 1 (1.37%) BizTalk Server
7 1 (1.37%) Lync
7 1 (1.37%) Moodle
Applications
1 24 (32.88%) MS Office
2 15 (20.55%) MS Excel
3 1 (1.37%) Photoshop
Business Applications
1 2 (2.74%) Dynamics CRM
1 2 (2.74%) Dynamics AX
Cloud Services
1 2 (2.74%) Office 365
Communications & Networking
1 15 (20.55%) VPN
2 12 (16.44%) LAN
2 12 (16.44%) WAN
3 8 (10.96%) SAN
4 7 (9.59%) TCP/IP
5 5 (6.85%) DNS
5 5 (6.85%) VoIP
6 4 (5.48%) DHCP
6 4 (5.48%) Wireless
7 3 (4.11%) Cisco IOS
7 3 (4.11%) Firewall
8 2 (2.74%) NAS
8 2 (2.74%) Internet
9 1 (1.37%) LDAP
Database & Business Intelligence
1 8 (10.96%) SQL Server
2 4 (5.48%) SQL Server 2008
3 3 (4.11%) SQL Server 2005
4 2 (2.74%) SQL Server 2012
5 1 (1.37%) SQL Server Integration Services
5 1 (1.37%) SQL Server Analysis Services
5 1 (1.37%) BusinessObjects
5 1 (1.37%) Microsoft Analysis Services
5 1 (1.37%) SQL Server Reporting Services
5 1 (1.37%) MySQL
Development Applications
1 1 (1.37%) Visual Studio
General
1 8 (10.96%) Legal
2 4 (5.48%) Telecoms
3 2 (2.74%) Finance
Libraries, Frameworks & Software Standards
1 4 (5.48%) HTML
2 2 (2.74%) .NET
2 2 (2.74%) Web Services
2 2 (2.74%) XML
3 1 (1.37%) WCF
3 1 (1.37%) J2EE
3 1 (1.37%) ASP.NET
3 1 (1.37%) CSS
3 1 (1.37%) SOAP
Miscellaneous
1 5 (6.85%) iPad
1 5 (6.85%) Data Centre
2 4 (5.48%) Analytical Skills
2 4 (5.48%) iPhone
3 3 (4.11%) NHS
3 3 (4.11%) Clustering
4 2 (2.74%) EqualLogic
5 1 (1.37%) PKI
5 1 (1.37%) Informatics
Operating Systems
1 38 (52.05%) Windows
2 21 (28.77%) Windows 7
3 15 (20.55%) Windows Server 2008
4 9 (12.33%) Windows 8
4 9 (12.33%) Windows Server 2003
5 7 (9.59%) Linux
5 7 (9.59%) Windows Server 2012
6 6 (8.22%) Windows XP
6 6 (8.22%) Ubuntu
7 5 (6.85%) CentOS
8 4 (5.48%) UNIX
9 2 (2.74%) Solaris
10 1 (1.37%) Mac OS X
10 1 (1.37%) Windows Mobile
10 1 (1.37%) Android
10 1 (1.37%) Red Hat Enterprise Linux
10 1 (1.37%) Apple iOS
Processes & Methodologies
1 23 (31.51%) ITIL
2 13 (17.81%) Service Management
3 8 (10.96%) Network Management
4 6 (8.22%) Incident Management
5 5 (6.85%) E-Commerce
6 4 (5.48%) CRM
7 3 (4.11%) Disaster Recovery
7 3 (4.11%) Workflow
7 3 (4.11%) Root Cause Analysis
7 3 (4.11%) Mentoring
8 2 (2.74%) Service Delivery
8 2 (2.74%) Change Control
8 2 (2.74%) Project Management
9 1 (1.37%) Performance Testing
9 1 (1.37%) Data Protection
9 1 (1.37%) Product Management
9 1 (1.37%) BDD
9 1 (1.37%) Migration
9 1 (1.37%) Scrum
9 1 (1.37%) Business Continuity
Programming Languages
1 10 (13.70%) SQL
2 5 (6.85%) PHP
2 5 (6.85%) Python
3 4 (5.48%) PowerShell
4 1 (1.37%) Bash Shell
4 1 (1.37%) Java
4 1 (1.37%) T-SQL
Qualifications
1 21 (28.77%) Microsoft Certification
2 10 (13.70%) MOS
2 10 (13.70%) MCDST
3 6 (8.22%) MCP
4 5 (6.85%) MCSA
5 2 (2.74%) MCSE
5 2 (2.74%) CCA
5 2 (2.74%) Citrix Certification
5 2 (2.74%) VMware Certified Professional (VCP)
5 2 (2.74%) MCITP
6 1 (1.37%) MCTS
6 1 (1.37%) Cisco Certification
6 1 (1.37%) ITIL Certification
6 1 (1.37%) CCNA
Quality Assurance & Compliance
1 9 (12.33%) SLA
System Software
1 39 (53.42%) Active Directory
2 20 (27.40%) VMware Infrastructure
3 13 (17.81%) Hyper-V
4 4 (5.48%) XenApp
5 3 (4.11%) VMware Server
6 2 (2.74%) XenServer
6 2 (2.74%) XenDesktop
6 2 (2.74%) vSphere
7 1 (1.37%) UAG
7 1 (1.37%) Terminal Services
7 1 (1.37%) ISA Server
Systems Management
1 9 (12.33%) SCCM
1 9 (12.33%) SCOM
2 3 (4.11%) Backup Exec
2 3 (4.11%) WSUS
3 2 (2.74%) Nagios
3 2 (2.74%) Norton AntiVirus
3 2 (2.74%) Hyperic
3 2 (2.74%) Opsview
Vendors
1 32 (43.84%) Microsoft
2 26 (35.62%) VMware
3 10 (13.70%) Citrix
4 6 (8.22%) Cisco
5 5 (6.85%) Splunk
6 4 (5.48%) Veeam
7 3 (4.11%) WatchGuard
7 3 (4.11%) Sage
7 3 (4.11%) NetApp
7 3 (4.11%) Pegasus
8 2 (2.74%) Oracle
8 2 (2.74%) CheckPoint
8 2 (2.74%) Symantec
8 2 (2.74%) Dell
8 2 (2.74%) Apple
8 2 (2.74%) Kaspersky
8 2 (2.74%) Riverbed
8 2 (2.74%) Meraki
8 2 (2.74%) Dell Compellent
9 1 (1.37%) Infoblox
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 4 days ago