The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 149 139 121
Rank change year-on-year
-10 -18
Permanent jobs requiring a Technical Support 51 55 64
As % of all permanent IT jobs located in West Yorkshire 1.07% 1.29% 1.60%
As % of the Job Titles category 1.10% 1.36% 1.66%
Number of salaries quoted 47 35 49
Average salary £24,500 £33,500 £32,500
Average salary % change year-on-year
-26.86% +3.07%
90% offered a salary of more than £21,500 £24,258 £23,900
10% offered a salary of more than £33,500 £35,000 £35,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4636 4049 3857
As % of all permanent IT jobs located in West Yorkshire 97.39% 95.14% 96.52%
Number of salaries quoted 3818 3176 3244
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -10 37 £24,500 -30.00% 4
Wakefield -4 8 £25,000 -25.37% 3
Halifax -2 2 £22,500 -18.18%
Bradford -4 2 £35,500 +26.78%
Pontefract - 2 £27,750 -
Wetherby - 1 £35,000 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 January 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 62 (69.66%) Microsoft
2 42 (47.19%) Active Directory
3 38 (42.70%) Windows
4 34 (38.20%) Microsoft Certification
5 32 (35.96%) ITIL
5 32 (35.96%) VMware
6 30 (33.71%) MS Excel
7 29 (32.58%) SQL Server
8 27 (30.34%) MS Exchange
8 27 (30.34%) VMware Infrastructure
9 26 (29.21%) SharePoint
10 24 (26.97%) Cisco
11 22 (24.72%) MS Office
12 21 (23.60%) Citrix
13 19 (21.35%) Dell
13 19 (21.35%) SAN
14 18 (20.22%) MCSE
14 18 (20.22%) MCSA
15 17 (19.10%) VoIP
15 17 (19.10%) Hyper-V
16 16 (17.98%) vSphere
16 16 (17.98%) MCITP
16 16 (17.98%) Exchange Server 2003
16 16 (17.98%) MCP
17 15 (16.85%) Wireless
17 15 (16.85%) Backup Exec
17 15 (16.85%) XenApp
18 14 (15.73%) Windows 7
19 13 (14.61%) XenServer
19 13 (14.61%) XenDesktop

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 January 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (30.34%) MS Exchange
2 26 (29.21%) SharePoint
3 16 (17.98%) Exchange Server 2003
4 13 (14.61%) Exchange Server 2013
5 6 (6.74%) SharePoint 2010
5 6 (6.74%) Exchange Server 2010
6 4 (4.49%) IIS
7 2 (2.25%) Exchange Server 2007
8 1 (1.12%) WebSphere
8 1 (1.12%) BizTalk Server
8 1 (1.12%) MQSeries
8 1 (1.12%) IBM Notes
8 1 (1.12%) Tomcat
8 1 (1.12%) WebSphere Application Server
Applications
1 30 (33.71%) MS Excel
2 22 (24.72%) MS Office
3 2 (2.25%) Photoshop
Business Applications
1 2 (2.25%) Dynamics NAV
1 2 (2.25%) Sentinel
2 1 (1.12%) Oracle Retail
Cloud Services
1 2 (2.25%) SaaS
2 1 (1.12%) Office 365
Communications & Networking
1 19 (21.35%) SAN
2 17 (19.10%) VoIP
3 15 (16.85%) Wireless
4 7 (7.87%) WAN
4 7 (7.87%) VPN
4 7 (7.87%) LAN
5 6 (6.74%) Internet
5 6 (6.74%) Cisco IOS
6 5 (5.62%) DNS
7 4 (4.49%) TCP/IP
8 3 (3.37%) Firewall
8 3 (3.37%) DHCP
9 2 (2.25%) Wi-Fi
9 2 (2.25%) NAS
9 2 (2.25%) Structured Cabling
10 1 (1.12%) HTTP
Database & Business Intelligence
1 29 (32.58%) SQL Server
2 4 (4.49%) IBM InfoSphere
2 4 (4.49%) Relational Database
3 2 (2.25%) MySQL
3 2 (2.25%) SQL Server 2008
3 2 (2.25%) SQL Server 2005
4 1 (1.12%) Oracle BI Publisher
4 1 (1.12%) MariaDB
4 1 (1.12%) SQL Server Reporting Services
4 1 (1.12%) DB2
Development Applications
1 4 (4.49%) SQL Server Management Studio (SSMS)
2 2 (2.25%) Team Foundation Server
3 1 (1.12%) ProC
3 1 (1.12%) Visual Studio
3 1 (1.12%) Oracle Forms
General
1 4 (4.49%) Finance
1 4 (4.49%) Marketing
2 3 (3.37%) Telecoms
3 2 (2.25%) Law
4 1 (1.12%) Retail
4 1 (1.12%) Advertising
Libraries, Frameworks & Software Standards
1 7 (7.87%) .NET
2 5 (5.62%) HTML
3 3 (3.37%) XML
3 3 (3.37%) CSS
3 3 (3.37%) ASP.NET
4 2 (2.25%) SOAP
4 2 (2.25%) Web Services
4 2 (2.25%) WAP
5 1 (1.12%) jQuery
5 1 (1.12%) COM
5 1 (1.12%) J2EE
Miscellaneous
1 8 (8.99%) Analytical Skills
2 4 (4.49%) Computer Science
3 3 (3.37%) iPhone
3 3 (3.37%) Blackberry
4 2 (2.25%) Clustering
4 2 (2.25%) CCTV
5 1 (1.12%) Mathematics
5 1 (1.12%) Management Information System
5 1 (1.12%) Replication
5 1 (1.12%) NHS
Operating Systems
1 38 (42.70%) Windows
2 14 (15.73%) Windows 7
3 8 (8.99%) Linux
3 8 (8.99%) Windows Server 2003
4 7 (7.87%) CentOS
5 6 (6.74%) Windows Server 2008
5 6 (6.74%) Windows 8
6 5 (5.62%) Ubuntu
6 5 (5.62%) Windows XP
7 4 (4.49%) UNIX
8 3 (3.37%) Windows Mobile
8 3 (3.37%) Windows Vista
8 3 (3.37%) Windows 2000
9 2 (2.25%) Mac OS X
9 2 (2.25%) Windows Server 2012
10 1 (1.12%) Debian
Processes & Methodologies
1 32 (35.96%) ITIL
2 10 (11.24%) Service Management
3 8 (8.99%) Root Cause Analysis
4 7 (7.87%) Mentoring
4 7 (7.87%) Business Continuity
5 5 (5.62%) Capacity Management
6 4 (4.49%) E-Procurement
6 4 (4.49%) Validation
6 4 (4.49%) Disaster Recovery
6 4 (4.49%) Data Validation
6 4 (4.49%) Software Deployment
6 4 (4.49%) Process Improvement
7 3 (3.37%) B2B
7 3 (3.37%) CRM
8 2 (2.25%) Project Management
8 2 (2.25%) Service Delivery
8 2 (2.25%) MVC
8 2 (2.25%) Change Control
8 2 (2.25%) Performance Monitoring
9 1 (1.12%) Server Monitoring
Programming Languages
1 13 (14.61%) SQL
2 4 (4.49%) T-SQL
2 4 (4.49%) VB
2 4 (4.49%) Python
3 3 (3.37%) C#
4 2 (2.25%) VBScript
4 2 (2.25%) VB6
5 1 (1.12%) Shell Script
5 1 (1.12%) Java
5 1 (1.12%) JavaScript
5 1 (1.12%) PL/SQL
Qualifications
1 34 (38.20%) Microsoft Certification
2 18 (20.22%) MCSE
2 18 (20.22%) MCSA
3 16 (17.98%) MCITP
3 16 (17.98%) MCP
4 13 (14.61%) VMware Certified Professional (VCP)
4 13 (14.61%) CCA
4 13 (14.61%) Citrix Certification
5 8 (8.99%) MOS
5 8 (8.99%) MCDST
6 6 (6.74%) Degree
7 4 (4.49%) A+ Certification
7 4 (4.49%) ITIL Certification
8 1 (1.12%) Check Point Certification
8 1 (1.12%) Cisco Certification
Quality Assurance & Compliance
1 10 (11.24%) SLA
2 2 (2.25%) ISO 9001
2 2 (2.25%) ISO/IEC 27001
3 1 (1.12%) QA
System Software
1 42 (47.19%) Active Directory
2 27 (30.34%) VMware Infrastructure
3 17 (19.10%) Hyper-V
4 16 (17.98%) vSphere
5 15 (16.85%) XenApp
6 13 (14.61%) XenServer
6 13 (14.61%) XenDesktop
7 2 (2.25%) Terminal Services
7 2 (2.25%) VMware ESXi
8 1 (1.12%) VMware Server
8 1 (1.12%) VMware Workstation
Systems Management
1 15 (16.85%) Backup Exec
2 4 (4.49%) McAfee ePO
3 3 (3.37%) SCCM
4 2 (2.25%) Norton AntiVirus
4 2 (2.25%) WSUS
4 2 (2.25%) Opsview
Vendors
1 62 (69.66%) Microsoft
2 32 (35.96%) VMware
3 24 (26.97%) Cisco
4 21 (23.60%) Citrix
5 19 (21.35%) Dell
6 13 (14.61%) Veeam
6 13 (14.61%) Riverbed
7 7 (7.87%) Symantec
8 6 (6.74%) Sage
8 6 (6.74%) Pegasus
9 5 (5.62%) Splunk
10 4 (4.49%) IBM
10 4 (4.49%) HP
10 4 (4.49%) McAfee
10 4 (4.49%) NetApp
10 4 (4.49%) Cyber-Ark
11 3 (3.37%) CheckPoint
12 2 (2.25%) Oracle
12 2 (2.25%) Adobe
12 2 (2.25%) Apple
Leeds
Hays IT - Uk Posting account
Salary: £28000.00 - £35000.00 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: Yesterday
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 2 days ago
Wakefield, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum Plus Benefits
Posted: 4 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 8 days ago
Leeds
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 22 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 26 days ago