The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 167 155 142
Rank change year-on-year
-12 -13
Permanent jobs requiring a Technical Support 32 58 36
As % of all permanent IT jobs located in West Yorkshire 0.73% 1.17% 0.98%
As % of the Job Titles category 0.75% 1.21% 1.03%
Number of salaries quoted 25 52 33
Average salary £27,000 £26,250 £26,000
Average salary % change year-on-year
+2.85% +0.96%
90% offered a salary of more than £21,250 £20,000 £17,000
10% offered a salary of more than £37,500 £33,000 £33,700
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4265 4807 3511
As % of all permanent IT jobs located in West Yorkshire 96.80% 96.92% 95.54%
Number of salaries quoted 3413 3943 2797
Average salary £40,000 £39,750 £35,000
Average salary % change year-on-year
+0.62% +13.57%
90% offered a salary of more than £27,000 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 29 May 2015.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +15 23 £36,500 +37.73% 2
Halifax +15 7 £25,000 +11.11%
Huddersfield - 1 £20,000 -
Wakefield - 1 £42,500 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 May 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 58 (61.05%) Active Directory
2 56 (58.95%) Microsoft
3 51 (53.68%) Windows
4 45 (47.37%) VMware
5 38 (40.00%) Microsoft Certification
6 36 (37.89%) VMware Infrastructure
7 32 (33.68%) MS Exchange
7 32 (33.68%) ITIL
8 30 (31.58%) MS Office
9 26 (27.37%) Citrix
10 24 (25.26%) MS Excel
10 24 (25.26%) Hyper-V
11 22 (23.16%) Windows 7
11 22 (23.16%) Cisco
12 21 (22.11%) SharePoint
13 20 (21.05%) SAN
14 19 (20.00%) Service Management
15 18 (18.95%) VoIP
15 18 (18.95%) SQL Server
16 17 (17.89%) MCSA
17 16 (16.84%) MCP
17 16 (16.84%) VPN
18 15 (15.79%) SLA
18 15 (15.79%) Linux
18 15 (15.79%) MOS
18 15 (15.79%) MCDST
18 15 (15.79%) Wireless
18 15 (15.79%) XenApp
18 15 (15.79%) Windows Server 2008
18 15 (15.79%) Exchange Server 2013

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 May 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (33.68%) MS Exchange
2 21 (22.11%) SharePoint
3 15 (15.79%) Exchange Server 2013
4 14 (14.74%) Exchange Server 2010
5 12 (12.63%) Exchange Server 2003
6 7 (7.37%) SharePoint 2010
7 6 (6.32%) Exchange Server 2007
8 1 (1.05%) Lync
8 1 (1.05%) Moodle
8 1 (1.05%) WebSphere
8 1 (1.05%) WebSphere Application Server
8 1 (1.05%) IIS
8 1 (1.05%) MQSeries
8 1 (1.05%) Tomcat
8 1 (1.05%) BizTalk Server
Applications
1 30 (31.58%) MS Office
2 24 (25.26%) MS Excel
Business Applications
1 2 (2.11%) Dynamics CRM
1 2 (2.11%) Dynamics AX
2 1 (1.05%) Sentinel
2 1 (1.05%) Dynamics NAV
Cloud Services
1 2 (2.11%) Office 365
Communications & Networking
1 20 (21.05%) SAN
2 18 (18.95%) VoIP
3 16 (16.84%) VPN
4 15 (15.79%) Wireless
5 11 (11.58%) WAN
5 11 (11.58%) LAN
6 10 (10.53%) TCP/IP
7 7 (7.37%) Cisco IOS
8 6 (6.32%) DNS
9 4 (4.21%) Firewall
9 4 (4.21%) NAS
10 3 (3.16%) DHCP
11 2 (2.11%) Wi-Fi
11 2 (2.11%) Internet
11 2 (2.11%) Structured Cabling
12 1 (1.05%) LDAP
12 1 (1.05%) HTTP
Database & Business Intelligence
1 18 (18.95%) SQL Server
2 5 (5.26%) SQL Server 2008
3 4 (4.21%) SQL Server 2005
3 4 (4.21%) MySQL
4 2 (2.11%) MariaDB
5 1 (1.05%) SQL Server 2012
5 1 (1.05%) DB2
Development Applications
1 1 (1.05%) Visual Studio
General
1 8 (8.42%) Legal
2 4 (4.21%) Finance
3 3 (3.16%) Telecoms
3 3 (3.16%) Law
4 1 (1.05%) Manufacturing
4 1 (1.05%) Advertising
Libraries, Frameworks & Software Standards
1 6 (6.32%) HTML
2 2 (2.11%) J2EE
2 2 (2.11%) WAP
3 1 (1.05%) WCF
3 1 (1.05%) Application Packaging
3 1 (1.05%) .NET
3 1 (1.05%) ASP.NET
3 1 (1.05%) Web Services
3 1 (1.05%) XML
Miscellaneous
1 8 (8.42%) Analytical Skills
2 6 (6.32%) Data Centre
3 5 (5.26%) iPad
4 4 (4.21%) Clustering
4 4 (4.21%) NHS
4 4 (4.21%) iPhone
5 1 (1.05%) PKI
5 1 (1.05%) CCTV
5 1 (1.05%) Informatics
5 1 (1.05%) Replication
Operating Systems
1 51 (53.68%) Windows
2 22 (23.16%) Windows 7
3 15 (15.79%) Linux
3 15 (15.79%) Windows Server 2008
4 13 (13.68%) Windows Server 2003
5 11 (11.58%) Windows 8
6 10 (10.53%) CentOS
7 8 (8.42%) Ubuntu
8 7 (7.37%) UNIX
8 7 (7.37%) Windows XP
9 5 (5.26%) Windows Server 2012
10 3 (3.16%) Mac OS X
11 2 (2.11%) Solaris
12 1 (1.05%) Apple iOS
12 1 (1.05%) Android
12 1 (1.05%) Red Hat Enterprise Linux
12 1 (1.05%) Windows Mobile
12 1 (1.05%) Debian
Processes & Methodologies
1 32 (33.68%) ITIL
2 19 (20.00%) Service Management
3 8 (8.42%) Network Management
3 8 (8.42%) Root Cause Analysis
4 7 (7.37%) Mentoring
5 4 (4.21%) Workflow
5 4 (4.21%) Disaster Recovery
5 4 (4.21%) Change Control
6 3 (3.16%) Line Management
6 3 (3.16%) Incident Management
6 3 (3.16%) CRM
6 3 (3.16%) Service Delivery
6 3 (3.16%) Business Continuity
7 2 (2.11%) Migration
8 1 (1.05%) User Stories
8 1 (1.05%) Performance Tuning
8 1 (1.05%) Performance Monitoring
8 1 (1.05%) Server Monitoring
8 1 (1.05%) Data Centre Operations
8 1 (1.05%) Capacity Management
Programming Languages
1 9 (9.47%) SQL
2 5 (5.26%) Python
3 2 (2.11%) T-SQL
3 2 (2.11%) PowerShell
4 1 (1.05%) Bash Shell
4 1 (1.05%) Java
4 1 (1.05%) Shell Script
Qualifications
1 38 (40.00%) Microsoft Certification
2 17 (17.89%) MCSA
3 16 (16.84%) MCP
4 15 (15.79%) MOS
4 15 (15.79%) MCDST
5 11 (11.58%) MCITP
5 11 (11.58%) VMware Certified Professional (VCP)
5 11 (11.58%) CCA
5 11 (11.58%) Citrix Certification
5 11 (11.58%) MCSE
6 1 (1.05%) Degree
6 1 (1.05%) ITIL Certification
6 1 (1.05%) CCNA
6 1 (1.05%) Cisco Certification
6 1 (1.05%) MCTS
Quality Assurance & Compliance
1 15 (15.79%) SLA
2 1 (1.05%) QA
System Software
1 58 (61.05%) Active Directory
2 36 (37.89%) VMware Infrastructure
3 24 (25.26%) Hyper-V
4 15 (15.79%) XenApp
5 13 (13.68%) vSphere
6 11 (11.58%) XenServer
6 11 (11.58%) XenDesktop
7 4 (4.21%) VMware Server
8 2 (2.11%) Terminal Services
9 1 (1.05%) UAG
9 1 (1.05%) VMware ESXi
9 1 (1.05%) ISA Server
Systems Management
1 12 (12.63%) Backup Exec
2 9 (9.47%) SCCM
3 8 (8.42%) SCOM
4 6 (6.32%) WSUS
5 4 (4.21%) Norton AntiVirus
5 4 (4.21%) Opsview
Vendors
1 56 (58.95%) Microsoft
2 45 (47.37%) VMware
3 26 (27.37%) Citrix
4 22 (23.16%) Cisco
5 13 (13.68%) Veeam
6 12 (12.63%) Dell
7 11 (11.58%) Riverbed
8 7 (7.37%) Splunk
8 7 (7.37%) Pegasus
8 7 (7.37%) Sage
9 6 (6.32%) WatchGuard
10 5 (5.26%) NetApp
11 4 (4.21%) Apple
11 4 (4.21%) Symantec
11 4 (4.21%) CheckPoint
11 4 (4.21%) HP
11 4 (4.21%) Kaspersky
12 3 (3.16%) Oracle
13 2 (2.11%) Red Hat
13 2 (2.11%) Google
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £15000 - £20000 per annum + Bens
Posted: 10 hours ago
Leeds
Recruitment Genius
Salary: £26000 - £28000 per annum
Posted: 10 days ago
Bradford
Recruitment Genius
Salary: £28000 - £34000 per annum
Posted: 14 days ago