The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 177 158 163
Rank change year-on-year
-19 +5
Permanent jobs requiring a Technical Support 39 31 21
As % of all permanent IT jobs located in West Yorkshire 0.77% 0.78% 0.56%
As % of the Job Titles category 0.79% 0.82% 0.58%
Number of salaries quoted 36 30 17
Average salary £24,667 £30,000 £23,500
Average salary % change year-on-year
-17.77% +27.65%
90% offered a salary of more than £19,000 £22,600 £18,000
10% offered a salary of more than £38,000 £35,000 £35,750
UK excluding London average salary £28,500 £30,000 £29,000
% change year-on-year
-5.00% +3.44%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4928 3774 3635
As % of all permanent IT jobs located in West Yorkshire 97.01% 95.40% 97.27%
Number of salaries quoted 3876 3074 3023
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 22 October 2014.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -15 31 £26,000 -16.12% 3
Wetherby -5 4 £22,500 -
Bradford - 4 £22,500 -
Pontefract +7 1 £22,000 -4.34%
Batley - 1 £19,000 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 October 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 58 (57.43%) Microsoft
2 56 (55.45%) Windows
3 46 (45.54%) Active Directory
4 43 (42.57%) ITIL
5 36 (35.64%) MS Office
6 29 (28.71%) MS Excel
6 29 (28.71%) MS Exchange
7 22 (21.78%) SQL Server
8 20 (19.80%) VMware
9 19 (18.81%) SQL
10 17 (16.83%) TCP/IP
10 17 (16.83%) Cisco
10 17 (16.83%) Microsoft Certification
11 16 (15.84%) SharePoint
12 14 (13.86%) DNS
12 14 (13.86%) DHCP
13 13 (12.87%) Internet
13 13 (12.87%) SLA
13 13 (12.87%) Linux
13 13 (12.87%) Windows Server 2008
14 11 (10.89%) Windows 7
15 10 (9.90%) Analytical Skills
15 10 (9.90%) Citrix
15 10 (9.90%) UNIX
16 9 (8.91%) XML
16 9 (8.91%) Mentoring
16 9 (8.91%) Root Cause Analysis
17 8 (7.92%) SharePoint 2010
17 8 (7.92%) VMware Infrastructure
17 8 (7.92%) Cisco IOS

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 October 2014, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (28.71%) MS Exchange
2 16 (15.84%) SharePoint
3 8 (7.92%) SharePoint 2010
4 7 (6.93%) IIS
5 3 (2.97%) Exchange Server 2010
6 2 (1.98%) IBM Notes
6 2 (1.98%) Exchange Server 2007
6 2 (1.98%) Exchange Server 2013
7 1 (0.99%) Exchange Server 2003
7 1 (0.99%) BizTalk Server
7 1 (0.99%) WebLogic
7 1 (0.99%) Tomcat
7 1 (0.99%) Lotus Domino
Applications
1 36 (35.64%) MS Office
2 29 (28.71%) MS Excel
3 4 (3.96%) MS Visio
4 2 (1.98%) Photoshop
Business Applications
1 1 (0.99%) Oracle Retail
Cloud Services
1 2 (1.98%) Office 365
2 1 (0.99%) SaaS
Communications & Networking
1 17 (16.83%) TCP/IP
2 14 (13.86%) DNS
2 14 (13.86%) DHCP
3 13 (12.87%) Internet
4 8 (7.92%) Cisco IOS
4 8 (7.92%) Network Security
4 8 (7.92%) Firewall
5 7 (6.93%) VPN
5 7 (6.93%) LAN
6 5 (4.95%) WAN
7 4 (3.96%) ADSL
7 4 (3.96%) MPLS
8 3 (2.97%) DEFINITY
8 3 (2.97%) SAN
9 1 (0.99%) NAS
9 1 (0.99%) IMAP4
Database & Business Intelligence
1 22 (21.78%) SQL Server
2 5 (4.95%) MySQL
3 4 (3.96%) Relational Database
3 4 (3.96%) IBM InfoSphere
4 3 (2.97%) SQL Server 2008
5 1 (0.99%) Oracle BI Publisher
5 1 (0.99%) SQL Server 2012
5 1 (0.99%) SQL Server Reporting Services
5 1 (0.99%) SQL Server 2005
Development Applications
1 4 (3.96%) SQL Server Management Studio (SSMS)
2 1 (0.99%) Jenkins
2 1 (0.99%) Team Foundation Server
2 1 (0.99%) Maven
2 1 (0.99%) ProC
2 1 (0.99%) Visual Studio
2 1 (0.99%) Oracle Forms
General
1 4 (3.96%) Marketing
2 2 (1.98%) Telecoms
2 2 (1.98%) Retail
3 1 (0.99%) Banking
3 1 (0.99%) Finance
Libraries, Frameworks & Software Standards
1 9 (8.91%) XML
2 8 (7.92%) SOAP
2 8 (7.92%) Web Services
3 7 (6.93%) .NET
4 6 (5.94%) WSDL
5 3 (2.97%) HTML
5 3 (2.97%) CSS
6 2 (1.98%) ASP.NET
7 1 (0.99%) jQuery
7 1 (0.99%) COM
Miscellaneous
1 10 (9.90%) Analytical Skills
2 4 (3.96%) NHS
2 4 (3.96%) Management Information System
3 3 (2.97%) iPhone
3 3 (2.97%) Blackberry
4 2 (1.98%) Computer Science
5 1 (0.99%) PDA
Operating Systems
1 56 (55.45%) Windows
2 13 (12.87%) Linux
2 13 (12.87%) Windows Server 2008
3 11 (10.89%) Windows 7
4 10 (9.90%) UNIX
5 8 (7.92%) Windows XP
6 7 (6.93%) Windows Server 2003
7 5 (4.95%) Windows 8
7 5 (4.95%) CentOS
7 5 (4.95%) Ubuntu
8 3 (2.97%) Apple iOS
8 3 (2.97%) Android
8 3 (2.97%) Windows Vista
8 3 (2.97%) Windows Mobile
8 3 (2.97%) Windows 2000
9 1 (0.99%) Windows Server 2012
9 1 (0.99%) Fedora
Processes & Methodologies
1 43 (42.57%) ITIL
2 9 (8.91%) Mentoring
2 9 (8.91%) Root Cause Analysis
3 8 (7.92%) Business Continuity
3 8 (7.92%) Project Management
4 7 (6.93%) Disaster Recovery
5 6 (5.94%) Incident Management
6 4 (3.96%) B2B
6 4 (3.96%) E-Procurement
6 4 (3.96%) Service Delivery
6 4 (3.96%) Validation
6 4 (3.96%) Data Validation
6 4 (3.96%) Software Deployment
6 4 (3.96%) Process Improvement
6 4 (3.96%) Capacity Management
7 3 (2.97%) Vulnerability Management
7 3 (2.97%) Data Protection
7 3 (2.97%) Enterprise Architecture
7 3 (2.97%) Workflow
7 3 (2.97%) CRM
Programming Languages
1 19 (18.81%) SQL
2 5 (4.95%) Bash Shell
2 5 (4.95%) PHP
3 4 (3.96%) VB
3 4 (3.96%) Python
4 3 (2.97%) R
4 3 (2.97%) T-SQL
4 3 (2.97%) C#
5 2 (1.98%) Java
6 1 (0.99%) PowerShell
6 1 (0.99%) VB6
6 1 (0.99%) Shell Script
6 1 (0.99%) JavaScript
6 1 (0.99%) VBScript
6 1 (0.99%) PL/SQL
Qualifications
1 17 (16.83%) Microsoft Certification
2 6 (5.94%) MCSE
2 6 (5.94%) Degree
3 4 (3.96%) ITIL Certification
4 3 (2.97%) Avaya Certification
4 3 (2.97%) Cisco Certification
4 3 (2.97%) HNC
4 3 (2.97%) HND
5 2 (1.98%) MCSA
5 2 (1.98%) A+ Certification
5 2 (1.98%) MCITP
6 1 (0.99%) ITIL Foundation Certificate
6 1 (0.99%) ISTQB Foundation Certification
6 1 (0.99%) ISEB
6 1 (0.99%) MCP
Quality Assurance & Compliance
1 13 (12.87%) SLA
2 1 (0.99%) ISO/IEC 27001
2 1 (0.99%) ISO 9001
System Software
1 46 (45.54%) Active Directory
2 8 (7.92%) VMware Infrastructure
3 4 (3.96%) Terminal Services
4 2 (1.98%) Hyper-V
5 1 (0.99%) vSphere
5 1 (0.99%) VMware ESX
Systems Management
1 4 (3.96%) SCCM
1 4 (3.96%) McAfee ePO
2 1 (0.99%) SCOM
2 1 (0.99%) NetBackup
2 1 (0.99%) Backup Exec
Vendors
1 58 (57.43%) Microsoft
2 20 (19.80%) VMware
3 17 (16.83%) Cisco
4 10 (9.90%) Citrix
5 8 (7.92%) Pegasus
5 8 (7.92%) Sage
6 7 (6.93%) Dell
7 6 (5.94%) Symantec
8 5 (4.95%) IBM
9 4 (3.96%) McAfee
9 4 (3.96%) WatchGuard
9 4 (3.96%) SonicWALL
9 4 (3.96%) Splunk
9 4 (3.96%) Cyber-Ark
10 3 (2.97%) Avaya
10 3 (2.97%) Intel
11 2 (1.98%) Oracle
11 2 (1.98%) Adobe
11 2 (1.98%) NetApp
11 2 (1.98%) Lotus
Leeds, West Yorkshire
Circle Recruitment
Salary: £25000 - £40000 per annum + Benefits
Posted: 14 hours ago
Leeds
Hays IT - Uk Posting account
Salary: £21478 - £27901 per annum + Excellent Benefits
Posted: 19 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum DOE, + excellent benefits package
Posted: 21 days ago