The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 168 167 150
Rank change year-on-year
-1 -17
Permanent jobs requiring a Technical Support 40 55 53
As % of all permanent IT jobs located in West Yorkshire 0.91% 1.14% 1.24%
As % of the Job Titles category 0.95% 1.16% 1.27%
Number of salaries quoted 39 51 34
Average salary £24,000 £24,500 £31,828
Average salary % change year-on-year
-2.04% -23.02%
90% offered a salary of more than £17,500 £20,000 £24,193
10% offered a salary of more than £30,000 £35,000 £35,000
UK excluding London average salary £30,000 £32,125 £30,000
% change year-on-year
-6.61% +7.08%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4227 4728 4162
As % of all permanent IT jobs located in West Yorkshire 96.46% 97.97% 97.33%
Number of salaries quoted 3560 3889 3251
Average salary £42,000 £38,500 £36,500
Average salary % change year-on-year
+9.09% +5.47%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £53,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 8 February 2016.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -1 34 £22,500 -8.16% 4
Wakefield +8 7 £25,000 -9.09%
Bradford -1 7 £26,250 -26.05%
Ossett - 2 £24,000 -
Huddersfield - 1 £25,000 -
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 8 February 2016, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 49 (59.76%) Windows
2 44 (53.66%) Microsoft
3 42 (51.22%) Active Directory
4 32 (39.02%) ITIL
5 30 (36.59%) Windows Server
6 28 (34.15%) Windows 7
7 25 (30.49%) Windows Server 2008
7 25 (30.49%) MS Office
8 24 (29.27%) MS Excel
9 23 (28.05%) TCP/IP
10 22 (26.83%) DNS
11 21 (25.61%) SLA
12 20 (24.39%) DHCP
13 19 (23.17%) SQL
14 18 (21.95%) Windows Server 2012
15 15 (18.29%) VMware
16 13 (15.85%) Microsoft Certification
17 12 (14.63%) Exchange Server 2013
18 11 (13.41%) MS Exchange
18 11 (13.41%) MCP
19 10 (12.20%) Windows Server 2003
19 10 (12.20%) Internet
20 9 (10.98%) IIS
20 9 (10.98%) VMware Infrastructure
20 9 (10.98%) Degree
20 9 (10.98%) Legal
21 7 (8.54%) .NET
21 7 (8.54%) Windows XP
21 7 (8.54%) Cisco
21 7 (8.54%) Citrix

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 8 February 2016, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (14.63%) Exchange Server 2013
2 11 (13.41%) MS Exchange
3 9 (10.98%) IIS
4 4 (4.88%) Exchange Server 2003
4 4 (4.88%) Exchange Server 2010
5 2 (2.44%) SharePoint
Applications
1 25 (30.49%) MS Office
2 24 (29.27%) MS Excel
3 1 (1.22%) MS PowerPoint
3 1 (1.22%) MS Visio
3 1 (1.22%) Photoshop
Cloud Services
1 2 (2.44%) SaaS
2 1 (1.22%) Office 365
Communications & Networking
1 23 (28.05%) TCP/IP
2 22 (26.83%) DNS
3 20 (24.39%) DHCP
4 10 (12.20%) Internet
5 6 (7.32%) Firewall
6 3 (3.66%) LAN
7 2 (2.44%) HTTP
7 2 (2.44%) VPN
8 1 (1.22%) ADSL
8 1 (1.22%) Fibre Channel
8 1 (1.22%) SAN
8 1 (1.22%) VoIP
8 1 (1.22%) WAN
Database & Business Intelligence
1 6 (7.32%) SQL Server
2 3 (3.66%) SQL Server Reporting Services
3 2 (2.44%) MongoDB
3 2 (2.44%) MySQL
Development Applications
1 3 (3.66%) Visual Studio
General
1 9 (10.98%) Legal
2 6 (7.32%) Finance
3 5 (6.10%) Telecoms
4 1 (1.22%) Advertising
4 1 (1.22%) French Language
4 1 (1.22%) German Language
Libraries, Frameworks & Software Standards
1 7 (8.54%) .NET
2 4 (4.88%) HTML
3 3 (3.66%) ASP.NET
4 2 (2.44%) EDI
5 1 (1.22%) HTML5
5 1 (1.22%) XML
Miscellaneous
1 7 (8.54%) Analytical Skills
2 5 (6.10%) Device Driver
3 3 (3.66%) Replication
4 2 (2.44%) Blackberry
4 2 (2.44%) Computer Science
4 2 (2.44%) Driving Licence
4 2 (2.44%) Management Information System
5 1 (1.22%) Clustering
Operating Systems
1 49 (59.76%) Windows
2 30 (36.59%) Windows Server
3 28 (34.15%) Windows 7
4 25 (30.49%) Windows Server 2008
5 18 (21.95%) Windows Server 2012
6 10 (12.20%) Windows Server 2003
7 7 (8.54%) Windows XP
8 4 (4.88%) Windows 8
9 2 (2.44%) Linux
9 2 (2.44%) Unix
9 2 (2.44%) Windows Vista
Processes & Methodologies
1 32 (39.02%) ITIL
2 6 (7.32%) Service Management
3 2 (2.44%) Capacity Planning
3 2 (2.44%) Continuous Improvement
3 2 (2.44%) Performance Monitoring
3 2 (2.44%) Time Management
4 1 (1.22%) Disaster Recovery
4 1 (1.22%) High Availability
4 1 (1.22%) Identity Access Management
4 1 (1.22%) IT Governance
4 1 (1.22%) ITSM
4 1 (1.22%) Network Monitoring
4 1 (1.22%) Portfolio Management
4 1 (1.22%) Problem Management
4 1 (1.22%) Programme Management
4 1 (1.22%) Project Management
Programming Languages
1 19 (23.17%) SQL
2 3 (3.66%) C#
3 2 (2.44%) Bash Shell
3 2 (2.44%) Perl
3 2 (2.44%) PowerShell
3 2 (2.44%) VB
4 1 (1.22%) JavaScript
4 1 (1.22%) PHP
Qualifications
1 13 (15.85%) Microsoft Certification
2 11 (13.41%) MCP
3 9 (10.98%) Degree
4 6 (7.32%) MCDST
4 6 (7.32%) MOS
5 5 (6.10%) CCNA
5 5 (6.10%) Cisco Certification
6 2 (2.44%) A+ Certification
6 2 (2.44%) MCSE
7 1 (1.22%) MCITP
Quality Assurance & Compliance
1 21 (25.61%) SLA
System Software
1 42 (51.22%) Active Directory
2 9 (10.98%) VMware Infrastructure
3 3 (3.66%) Terminal Server
4 1 (1.22%) Hyper-V
4 1 (1.22%) Terminal Services
4 1 (1.22%) VMware ESXi
4 1 (1.22%) VMware Workstation
4 1 (1.22%) vSphere
Systems Management
1 4 (4.88%) Systems Management Server (SMS)
2 1 (1.22%) HP SIM
2 1 (1.22%) SCCM
Vendors
1 44 (53.66%) Microsoft
2 15 (18.29%) VMware
3 7 (8.54%) Cisco
3 7 (8.54%) Citrix
4 2 (2.44%) Avaya
4 2 (2.44%) Sage
4 2 (2.44%) Veeam
5 1 (1.22%) Brocade
5 1 (1.22%) HP
5 1 (1.22%) NetApp
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 7 hours ago
Leeds, West Yorkshire
Connected IT
Salary: £20000 - £35000 per annum + Bonus + Benefits
Posted: 2 days ago
Shipley, West Yorkshire
adviserplus
Salary: Up to £25,000 per annum plus company benefits
Posted: 4 days ago
Leeds, West Yorkshire
McGregor Boyall
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 6 days ago
Leeds, West Yorkshire
AWD online
Salary: £18,000 - £25,000 + Benefits
Posted: 7 days ago