West Yorkshire Technical Support Jobs

The table below looks at the demand for the Technical Support role in IT jobs within the West Yorkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

Technical Support
Location Aberdeen Alfreton Altrincham Amersham Ascot Aylesbury Banbury Barnet Basildon Basingstoke Bath Batley Beaconsfield Beckenham Bedford Bedfordshire Belfast Berkshire Bexhill-On-Sea Bexley Bingley Birmingham Bournemouth Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Cambridge Cambridgeshire Canary Wharf Cardiff Channel Islands Cheadle Chelmsford Cheltenham Cheshire Chester Chesterfield Chichester Chippenham City of London Clapham Colchester County Antrim Coventry Cranleigh Crawley Crewe Croydon Cwmbran Darlington Dartford Derby Derbyshire Docklands, London Dorset Dudley Dunfermline Durham East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Essex Fareham Farnborough Feltham Fife Folkestone Glasgow Glastonbury Gloucester Gloucestershire Godalming Guildford Hammersmith Hampshire Harlow Harpenden Harrogate Harrow Hastings Havant Haverhill Haywards Heath Hemel Hempstead Hereford Herefordshire Hertford Hertfordshire High Wycombe Highlands Horsham Huddersfield Hull Inverness Ipswich Isleworth Jersey Kent King's Lynn Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Letchworth Lincolnshire Liverpool Liversedge Livingston London Luton Macclesfield Maidenhead Manchester Marlborough Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Newton-le-Willows Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redhill Renfrewshire Ringwood Rugby Saffron Walden Salisbury Scarborough Scotland Sheffield Slough Somerset South East South Wales South West South Yorkshire Southampton Southend-on-Sea St Albans Staffordshire Staines Stevenage Stockport Suffolk Sunbury-on-Thames Surrey Sussex Swansea Swindon Tamworth Taunton Tewkesbury Thames Valley Tonbridge Torfaen Tyne and Wear UK Uxbridge Wakefield Wales Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Wales West Yorkshire Weston-super-Mare Wetherby Weybridge Wiltshire Wimbledon Winchester Windsor Woking Wokingham Wolverhampton Worcestershire York Yorkshire	3 months to 2 Dec 2008	Same period last year
Rank	96	136
Rank change on same period last year	+40
Matching permanent IT job ads	79	57
As % of all UK permanent IT job ads sampled	0.053 %	0.025 %
As % of the category below	1.910 %	0.989 %
Salaries quoted	68	54
Average minimum salary	£24,487	£23,768
Average salary	£26,171	£26,214
% change on same period last year	-0.16 %
Average maximum salary	£27,855	£28,661
UK excluding London average salary	£30,421	£30,882
% change on same period last year	-1.49 %
Job Titles West Yorkshire
Matching permanent IT job ads	4137	5763
As % of all UK permanent IT job ads sampled	2.767 %	2.571 %
Salaries quoted	3527	4889
Average minimum salary	£30,952	£30,688
Average salary	£33,610	£33,286
% change on same period last year	+0.97 %
Average maximum salary	£36,268	£35,884
UK excluding London average salary	£38,498	£39,074
% change on same period last year	-1.47 %
Technical Support Yorkshire

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 2 December 2008.

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Leeds	+43	53	£28,216	+14.00 %
Bradford	-1	10	£23,167	-37.10 %
Liversedge	-	6	£22,333	-
Huddersfield	+5	3	£19,000	-35.95 %
Batley	-	2	£30,000	-
Wakefield	+13	2	£18,000	-37.93 %
Wetherby	-	1	£31,000	-
Bingley	-	1	£17,000	-

Technical Support Yorkshire

Technical Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 93 (63.70 %) Windows 2 68 (46.58 %) Microsoft 2 68 (46.58 %) Active Directory 3 56 (38.36 %) MS Exchange 4 50 (34.25 %) Windows Server 2003 5 38 (26.03 %) MS Excel 5 38 (26.03 %) VMware 6 33 (22.60 %) Microsoft Certification 6 33 (22.60 %) Windows XP 7 32 (21.92 %) Citrix 8 31 (21.23 %) Firewall 8 31 (21.23 %) TCP/IP 9 24 (16.44 %) Windows 2000 9 24 (16.44 %) MCSE 10 23 (15.75 %) MS Office

10 23 (15.75 %) VPN 11 22 (15.07 %) Cisco 11 22 (15.07 %) Exchange Server 2003 12 21 (14.38 %) Linux 12 21 (14.38 %) ITIL 13 20 (13.70 %) SQL Server 14 18 (12.33 %) HP 15 16 (10.96 %) IIS 15 16 (10.96 %) LAN 15 16 (10.96 %) WAN 16 15 (10.27 %) DNS 17 14 (9.589 %) Novell 17 14 (9.589 %) Apache 18 13 (8.904 %) SharePoint 18 13 (8.904 %) Degree

Technical Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 9 (6.164 %) .NET 2 8 (5.479 %) CSS 2 8 (5.479 %) HTML 3 7 (4.795 %) ASP.NET 3 7 (4.795 %) XSLT 4 5 (3.425 %) .NET Framework 5 4 (2.740 %) WebServices 5 4 (2.740 %) XML 5 4 (2.740 %) J2EE 6 3 (2.055 %) XHTML 6 3 (2.055 %) LAMP 7 1 (0.685 %) Windows SharePoint Services 7 1 (0.685 %) ASP 7 1 (0.685 %) COM+	Application Platforms 1 56 (38.36 %) MS Exchange 2 22 (15.07 %) Exchange Server 2003 3 16 (10.96 %) IIS 4 14 (9.589 %) Apache 5 13 (8.904 %) SharePoint 5 13 (8.904 %) Exchange Server 2007 6 9 (6.164 %) Exchange Server 2000 7 8 (5.479 %) WebLogic 7 8 (5.479 %) SharePoint Server 2007 8 4 (2.740 %) CMS 8 4 (2.740 %) TeamSite 9 2 (1.370 %) Exchange Server 5.5 10 1 (0.685 %) GroupWise 10 1 (0.685 %) Blackberry Enterprise Server
Applications 1 38 (26.03 %) MS Excel 2 23 (15.75 %) MS Office 3 2 (1.370 %) MS Project 4 1 (0.685 %) Photoshop 4 1 (0.685 %) MS Visio 4 1 (0.685 %) AutoCAD 4 1 (0.685 %) InDesign	Business Applications 1 4 (2.740 %) Microsoft CRM
Communications & Networking 1 31 (21.23 %) TCP/IP 1 31 (21.23 %) Firewall 2 23 (15.75 %) VPN 3 16 (10.96 %) WAN 3 16 (10.96 %) LAN 4 15 (10.27 %) DNS 5 10 (6.849 %) SAN 6 7 (4.795 %) Cisco PIX 7 6 (4.110 %) Internet 8 5 (3.425 %) DHCP 8 5 (3.425 %) Network Security 9 4 (2.740 %) VoIP 9 4 (2.740 %) ISDN 10 2 (1.370 %) ADSL 10 2 (1.370 %) VLAN 11 1 (0.685 %) Ethernet 11 1 (0.685 %) FTP 11 1 (0.685 %) HTTP 11 1 (0.685 %) MPLS 11 1 (0.685 %) SMTP	Database & Business Intelligence 1 20 (13.70 %) SQL Server 2 11 (7.534 %) SQL Server 2005 3 6 (4.110 %) SQL Server 2000 4 2 (1.370 %) MySQL
Development Applications 1 2 (1.370 %) Visual Studio	General 1 9 (6.164 %) Pensions 2 8 (5.479 %) Publishing 3 6 (4.110 %) Legal 4 4 (2.740 %) Health 4 4 (2.740 %) Law 4 4 (2.740 %) Marketing 5 3 (2.055 %) Finance 6 1 (0.685 %) Electric 6 1 (0.685 %) Electronics 6 1 (0.685 %) Telecoms
Miscellaneous 1 6 (4.110 %) Computer Science 2 3 (2.055 %) Blackberry 3 2 (1.370 %) AS400 3 2 (1.370 %) Fat Client 3 2 (1.370 %) Video Conferencing 3 2 (1.370 %) iSeries 3 2 (1.370 %) NHS 3 2 (1.370 %) Thin Client 4 1 (0.685 %) Client/Server 4 1 (0.685 %) N-Tier	Operating Systems 1 93 (63.70 %) Windows 2 50 (34.25 %) Windows Server 2003 3 33 (22.60 %) Windows XP 4 24 (16.44 %) Windows 2000 5 21 (14.38 %) Linux 6 13 (8.904 %) Windows 2000 Server 7 11 (7.534 %) NetWare 7 11 (7.534 %) UNIX 8 6 (4.110 %) Red Hat Linux 8 6 (4.110 %) Windows Vista 9 4 (2.740 %) Solaris 10 3 (2.055 %) AIX 10 3 (2.055 %) Windows Server 2008 11 2 (1.370 %) HPUX 12 1 (0.685 %) Windows NT 12 1 (0.685 %) VMS 12 1 (0.685 %) Ubuntu
Processes & Methodologies 1 21 (14.38 %) ITIL 2 7 (4.795 %) Problem Management 3 5 (3.425 %) PRINCE2 4 4 (2.740 %) CRM 4 4 (2.740 %) Service Management 4 4 (2.740 %) Service Delivery 4 4 (2.740 %) Incident Management 4 4 (2.740 %) Project Planning 5 3 (2.055 %) Release Management 6 2 (1.370 %) Network Design 6 2 (1.370 %) Security Management 6 2 (1.370 %) Network Security Management 6 2 (1.370 %) ERP 7 1 (0.685 %) Project Management 7 1 (0.685 %) Data Security 7 1 (0.685 %) Quality Management 7 1 (0.685 %) Asset Management 7 1 (0.685 %) Data Management 7 1 (0.685 %) Technical Architecture 7 1 (0.685 %) Time Management	Programming Languages 1 8 (5.479 %) C# 2 6 (4.110 %) SQL 3 4 (2.740 %) Java 4 3 (2.055 %) JavaScript 5 2 (1.370 %) PHP 5 2 (1.370 %) C 6 1 (0.685 %) VB 6 1 (0.685 %) VB6 6 1 (0.685 %) RPG
Qualifications 1 33 (22.60 %) Microsoft Certification 2 24 (16.44 %) MCSE 3 13 (8.904 %) Degree 4 11 (7.534 %) MCP 5 8 (5.479 %) MCSA 6 6 (4.110 %) CCA 6 6 (4.110 %) Citrix Certification 7 3 (2.055 %) CCEA 8 2 (1.370 %) Cisco Certification 8 2 (1.370 %) HND 8 2 (1.370 %) VMware Certified Professional (VCP) 9 1 (0.685 %) MCTS 9 1 (0.685 %) PRINCE2 Practitioner 9 1 (0.685 %) ITIL Certification 9 1 (0.685 %) IBM Certification 9 1 (0.685 %) CCSA 9 1 (0.685 %) CCNA	Quality Assurance & Compliance 1 2 (1.370 %) ISO9001 1 2 (1.370 %) SLA 2 1 (0.685 %) QA
System Software 1 68 (46.58 %) Active Directory 2 13 (8.904 %) VMware Infrastructure 3 11 (7.534 %) NDS 4 6 (4.110 %) Backup Exec 5 5 (3.425 %) NetBackup 6 1 (0.685 %) Terminal Services 6 1 (0.685 %) ISA Server 6 1 (0.685 %) Citrix Presentation Server 6 1 (0.685 %) VMware Server	Systems Management 1 11 (7.534 %) OpenView 2 5 (3.425 %) HP Data Protector 3 1 (0.685 %) WSUS
Vendors 1 68 (46.58 %) Microsoft 2 38 (26.03 %) VMware 3 32 (21.92 %) Citrix 4 22 (15.07 %) Cisco 5 18 (12.33 %) HP 6 14 (9.589 %) Novell 7 12 (8.219 %) Remedy 8 7 (4.795 %) VERITAS 9 6 (4.110 %) Red Hat 10 5 (3.425 %) IBM 11 3 (2.055 %) Symantec 12 2 (1.370 %) Sage 12 2 (1.370 %) Dell 13 1 (0.685 %) Nortel 13 1 (0.685 %) WatchGuard 13 1 (0.685 %) Sophos 13 1 (0.685 %) Websense 13 1 (0.685 %) Hummingbird 13 1 (0.685 %) CheckPoint 13 1 (0.685 %) Adobe