The table below looks at the statistics for the Technical Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 148 163 139
Rank change year-on-year
+15 -24
Permanent jobs requiring a Technical Support 54 48 52
As % of all permanent IT jobs located in West Yorkshire 1.13% 0.94% 1.33%
As % of the Job Titles category 1.16% 0.98% 1.38%
Number of salaries quoted 45 44 48
Average salary £30,000 £26,000 £26,000
Average salary % change year-on-year
+15.38% -
90% offered a salary of more than £20,500 £17,500 £17,000
10% offered a salary of more than £37,500 £33,000 £31,000
UK excluding London average salary £30,000 £28,500 £30,500
% change year-on-year
+5.26% -6.55%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4663 4894 3756
As % of all permanent IT jobs located in West Yorkshire 97.35% 96.28% 96.36%
Number of salaries quoted 3666 3994 3000
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in West Yorkshire

Technical Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the West Yorkshire region.

Technical Support Salary Trend in West Yorkshire

Technical Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the West Yorkshire region over the 3 months to 28 April 2015.

Technical Support Salary Histogram in West Yorkshire

Technical Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the West Yorkshire region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +22 39 £31,750 +22.11% 5
Wakefield -2 6 £30,000 +46.34%
Halifax +16 5 £25,000 +11.11% 1
Huddersfield -2 4 £20,000 +14.28%
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 April 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 66 (64.08%) Active Directory
2 63 (61.17%) Microsoft
3 52 (50.49%) Windows
4 51 (49.51%) VMware
5 45 (43.69%) Microsoft Certification
6 42 (40.78%) VMware Infrastructure
7 38 (36.89%) MS Exchange
8 36 (34.95%) ITIL
9 32 (31.07%) MS Office
10 31 (30.10%) MS Excel
10 31 (30.10%) Citrix
11 28 (27.18%) Cisco
11 28 (27.18%) Hyper-V
12 27 (26.21%) SharePoint
13 26 (25.24%) SAN
14 24 (23.30%) VoIP
15 23 (22.33%) SQL Server
15 23 (22.33%) Windows 7
16 22 (21.36%) MCSA
17 21 (20.39%) MCP
18 20 (19.42%) Service Management
18 20 (19.42%) Wireless
18 20 (19.42%) XenApp
18 20 (19.42%) Exchange Server 2013
19 19 (18.45%) vSphere
20 18 (17.48%) Backup Exec
20 18 (17.48%) Dell
20 18 (17.48%) Veeam
20 18 (17.48%) Exchange Server 2003
21 17 (16.50%) VPN

Technical Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 April 2015, IT jobs across the West Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (36.89%) MS Exchange
2 27 (26.21%) SharePoint
3 20 (19.42%) Exchange Server 2013
4 18 (17.48%) Exchange Server 2003
5 15 (14.56%) Exchange Server 2010
6 7 (6.80%) SharePoint 2010
7 6 (5.83%) Exchange Server 2007
8 1 (0.97%) Moodle
8 1 (0.97%) Lync
8 1 (0.97%) WebSphere
8 1 (0.97%) BizTalk Server
8 1 (0.97%) WebSphere Application Server
8 1 (0.97%) IIS
8 1 (0.97%) Tomcat
8 1 (0.97%) MQSeries
Applications
1 32 (31.07%) MS Office
2 31 (30.10%) MS Excel
Business Applications
1 2 (1.94%) Sentinel
1 2 (1.94%) Dynamics NAV
1 2 (1.94%) Dynamics CRM
1 2 (1.94%) Dynamics AX
Cloud Services
1 2 (1.94%) Office 365
2 1 (0.97%) SaaS
Communications & Networking
1 26 (25.24%) SAN
2 24 (23.30%) VoIP
3 20 (19.42%) Wireless
4 17 (16.50%) VPN
5 11 (10.68%) LAN
5 11 (10.68%) WAN
6 7 (6.80%) Cisco IOS
6 7 (6.80%) TCP/IP
7 5 (4.85%) Firewall
8 4 (3.88%) NAS
9 3 (2.91%) DNS
10 2 (1.94%) Structured Cabling
10 2 (1.94%) Wi-Fi
10 2 (1.94%) Internet
11 1 (0.97%) LDAP
11 1 (0.97%) DHCP
11 1 (0.97%) HTTP
Database & Business Intelligence
1 23 (22.33%) SQL Server
2 5 (4.85%) SQL Server 2008
3 4 (3.88%) SQL Server 2005
4 3 (2.91%) MySQL
5 2 (1.94%) MariaDB
6 1 (0.97%) SQL Server 2012
6 1 (0.97%) DB2
Development Applications
1 1 (0.97%) Visual Studio
1 1 (0.97%) Team Foundation Server
General
1 7 (6.80%) Legal
2 4 (3.88%) Finance
3 3 (2.91%) Law
3 3 (2.91%) Telecoms
4 1 (0.97%) Manufacturing
4 1 (0.97%) Advertising
Libraries, Frameworks & Software Standards
1 6 (5.83%) HTML
2 2 (1.94%) .NET
2 2 (1.94%) ASP.NET
2 2 (1.94%) WAP
3 1 (0.97%) Application Packaging
3 1 (0.97%) WCF
3 1 (0.97%) Web Services
3 1 (0.97%) XML
3 1 (0.97%) J2EE
Miscellaneous
1 9 (8.74%) Analytical Skills
2 5 (4.85%) iPad
3 4 (3.88%) iPhone
3 4 (3.88%) NHS
3 4 (3.88%) Clustering
4 2 (1.94%) CCTV
5 1 (0.97%) Informatics
5 1 (0.97%) Mathematics
5 1 (0.97%) Computer Science
5 1 (0.97%) PKI
5 1 (0.97%) Replication
Operating Systems
1 52 (50.49%) Windows
2 23 (22.33%) Windows 7
3 16 (15.53%) Windows Server 2008
4 14 (13.59%) Windows Server 2003
5 13 (12.62%) Windows 8
6 12 (11.65%) Linux
7 10 (9.71%) CentOS
8 9 (8.74%) Windows XP
9 8 (7.77%) Ubuntu
10 6 (5.83%) Windows Server 2012
10 6 (5.83%) UNIX
11 3 (2.91%) Mac OS X
12 1 (0.97%) Solaris
12 1 (0.97%) Windows Mobile
12 1 (0.97%) Android
12 1 (0.97%) Debian
12 1 (0.97%) Red Hat Enterprise Linux
12 1 (0.97%) Apple iOS
Processes & Methodologies
1 36 (34.95%) ITIL
2 20 (19.42%) Service Management
3 8 (7.77%) Root Cause Analysis
4 7 (6.80%) Mentoring
4 7 (6.80%) Network Management
5 4 (3.88%) Disaster Recovery
5 4 (3.88%) Workflow
5 4 (3.88%) Change Control
6 3 (2.91%) Line Management
6 3 (2.91%) CRM
6 3 (2.91%) Business Continuity
6 3 (2.91%) Incident Management
7 2 (1.94%) Migration
7 2 (1.94%) Performance Monitoring
8 1 (0.97%) Server Monitoring
8 1 (0.97%) Kalman Filter
8 1 (0.97%) Capacity Management
8 1 (0.97%) User Stories
8 1 (0.97%) Performance Tuning
8 1 (0.97%) Coaching
Programming Languages
1 7 (6.80%) SQL
2 4 (3.88%) Python
3 2 (1.94%) T-SQL
4 1 (0.97%) VBScript
4 1 (0.97%) VB
4 1 (0.97%) Shell Script
4 1 (0.97%) VB6
4 1 (0.97%) PowerShell
4 1 (0.97%) C#
Qualifications
1 45 (43.69%) Microsoft Certification
2 22 (21.36%) MCSA
3 21 (20.39%) MCP
4 17 (16.50%) MCSE
5 16 (15.53%) MCITP
5 16 (15.53%) MOS
5 16 (15.53%) VMware Certified Professional (VCP)
5 16 (15.53%) MCDST
5 16 (15.53%) CCA
5 16 (15.53%) Citrix Certification
6 2 (1.94%) Degree
7 1 (0.97%) MCTS
7 1 (0.97%) Cisco Certification
7 1 (0.97%) A+ Certification
7 1 (0.97%) Check Point Certification
7 1 (0.97%) ITIL Certification
Quality Assurance & Compliance
1 15 (14.56%) SLA
2 1 (0.97%) ISO/IEC 27001
2 1 (0.97%) QA
2 1 (0.97%) ISO 9001
System Software
1 66 (64.08%) Active Directory
2 42 (40.78%) VMware Infrastructure
3 28 (27.18%) Hyper-V
4 20 (19.42%) XenApp
5 19 (18.45%) vSphere
6 16 (15.53%) XenServer
6 16 (15.53%) XenDesktop
7 4 (3.88%) VMware Server
8 3 (2.91%) Terminal Services
9 2 (1.94%) VMware ESXi
10 1 (0.97%) UAG
10 1 (0.97%) ISA Server
10 1 (0.97%) VMware Workstation
Systems Management
1 18 (17.48%) Backup Exec
2 8 (7.77%) SCCM
3 7 (6.80%) SCOM
4 6 (5.83%) WSUS
5 4 (3.88%) Opsview
5 4 (3.88%) Norton AntiVirus
Vendors
1 63 (61.17%) Microsoft
2 51 (49.51%) VMware
3 31 (30.10%) Citrix
4 28 (27.18%) Cisco
5 18 (17.48%) Dell
5 18 (17.48%) Veeam
6 16 (15.53%) Riverbed
7 7 (6.80%) Splunk
7 7 (6.80%) Sage
7 7 (6.80%) Pegasus
8 6 (5.83%) WatchGuard
9 5 (4.85%) CheckPoint
9 5 (4.85%) NetApp
10 4 (3.88%) HP
10 4 (3.88%) Symantec
10 4 (3.88%) Apple
10 4 (3.88%) Kaspersky
11 2 (1.94%) Google
11 2 (1.94%) Oracle
11 2 (1.94%) Red Hat
Leeds, West Yorkshire
101 IT LTD
Salary: Salary to match candidate experience
Posted: 22 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £40,000 per annum plus additional benefits
Posted: 3 days ago
Leeds, West Yorkshire
Solutions Recruitment
Salary: From £24,000 to £28,000 per annum
Posted: 4 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 5 days ago
Leeds
Technical Prospects
Salary: Basic Salary Circa. £25,000 plus Benefits
Posted: 6 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £23000 - £25000 per annum + benefits + bonus
Posted: 20 days ago