The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 96 100 89
Rank change year-on-year
+4 -11
Permanent jobs requiring a Help Desk Analyst 1 2 6
As % of all permanent IT jobs located in Wales 0.078% 0.15% 0.53%
As % of the Job Titles category 0.081% 0.15% 0.55%
Number of salaries quoted 1 2 6
Average salary £17,500 £17,500 £22,750
Average salary % change year-on-year
- -23.07%
UK excluding London average salary £21,250 £18,000 £20,000
% change year-on-year
+18.05% -10.00%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1238 1303 1087
As % of all permanent IT jobs located in Wales 96.79% 96.52% 96.71%
Number of salaries quoted 1029 1159 989
Average salary £35,000 £35,000 £35,500
Average salary % change year-on-year
- -1.40%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Wales

Help Desk Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Wales region.

Help Desk Analyst Salary Trend in Wales

Help Desk Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Wales region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +16 1 £17,500 -
Help Desk Analyst
UK

Help Desk Analyst
Top 24 Related IT Skills in Wales

For the 6 months to 30 September 2014, IT jobs across the Wales region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 3 (75.00%) Windows
2 2 (50.00%) SQL
2 2 (50.00%) .NET
2 2 (50.00%) SQL Server
2 2 (50.00%) HTTP
2 2 (50.00%) Degree
2 2 (50.00%) Computer Science
2 2 (50.00%) Android
2 2 (50.00%) ASP.NET
3 1 (25.00%) Windows 7
3 1 (25.00%) Softswitch
3 1 (25.00%) Lync
3 1 (25.00%) Sonus
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) SLA
3 1 (25.00%) Cisco
3 1 (25.00%) Microsoft
3 1 (25.00%) Telecoms
3 1 (25.00%) Finance
3 1 (25.00%) MS Office
3 1 (25.00%) Linux
3 1 (25.00%) ISDN
3 1 (25.00%) VoIP

Help Desk Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 30 September 2014, IT jobs across the Wales region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) Lync
Applications
1 1 (25.00%) MS Office
Communications & Networking
1 2 (50.00%) HTTP
2 1 (25.00%) Softswitch
2 1 (25.00%) ISDN
2 1 (25.00%) VoIP
Database & Business Intelligence
1 2 (50.00%) SQL Server
General
1 1 (25.00%) Telecoms
1 1 (25.00%) Finance
Libraries, Frameworks & Software Standards
1 2 (50.00%) .NET
1 2 (50.00%) ASP.NET
Miscellaneous
1 2 (50.00%) Computer Science
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Android
3 1 (25.00%) Windows 7
3 1 (25.00%) Linux
Programming Languages
1 2 (50.00%) SQL
Qualifications
1 2 (50.00%) Degree
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Cisco
1 1 (25.00%) Microsoft
1 1 (25.00%) Sonus