1st Line Support Jobs in Walsall

First Line Support
West Midlands > Walsall

The median First Line Support salary in Walsall is £26,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 8 33 -
Rank change year-on-year +25 - -
Permanent jobs requiring a 1st Line Support 8 4 0
As % of all permanent jobs advertised in Walsall 17.78% 2.88% -
As % of the Job Titles category 18.60% 2.92% -
Number of salaries quoted 8 4 0
10th Percentile £24,500 - -
25th Percentile £25,625 £20,500 -
Median annual salary (50th Percentile) £26,000 £21,000 -
Median % change year-on-year +23.81% - -
75th Percentile £26,563 £22,250 -
90th Percentile £28,250 £23,600 -
West Midlands median annual salary £25,000 £24,000 £22,000
% change year-on-year +4.17% +9.09% +10.00%

All Permanent IT Job Vacancies
Walsall

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Walsall. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Walsall with a recognized job title 43 137 71
% of permanent jobs with a recognized job title 95.56% 98.56% 97.26%
Number of salaries quoted 36 18 52
10th Percentile £26,000 £20,500 £27,000
25th Percentile £29,854 £29,375 £32,895
Median annual salary (50th Percentile) £42,500 £43,470 £46,500
Median % change year-on-year -2.23% -6.52% +18.47%
75th Percentile £48,750 £51,875 £55,916
90th Percentile £74,500 £54,125 £59,819
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

1st Line Support
Job Vacancy Trend in Walsall

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Walsall.

Job vacancy trend for 1st Line Support in Walsall

1st Line Support
Salary Trend in Walsall

3-month moving average salary quoted in jobs citing 1st Line Support in Walsall.

Salary trend for 1st Line Support in Walsall

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in Walsall

For the 6 months to 28 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Walsall region featuring 1st Line Support in the job title.

1 8 (100.00%) SQL
1 8 (100.00%) .NET
1 8 (100.00%) Windows
1 8 (100.00%) Microsoft
1 8 (100.00%) Microsoft 365
1 8 (100.00%) Social Skills
1 8 (100.00%) Customer Service
2 6 (75.00%) Documentation Skills
2 6 (75.00%) Trello
2 6 (75.00%) Organisational Skills
2 6 (75.00%) Retail
2 6 (75.00%) JIRA
2 6 (75.00%) Confluence

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Walsall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (75.00%) Confluence
Applications
1 6 (75.00%) Trello
Cloud Services
1 8 (100.00%) Microsoft 365
Development Applications
1 6 (75.00%) JIRA
General
1 8 (100.00%) Social Skills
2 6 (75.00%) Documentation Skills
2 6 (75.00%) Organisational Skills
2 6 (75.00%) Retail
Libraries, Frameworks & Software Standards
1 8 (100.00%) .NET
Operating Systems
1 8 (100.00%) Windows
Processes & Methodologies
1 8 (100.00%) Customer Service
Programming Languages
1 8 (100.00%) SQL
Vendors
1 8 (100.00%) Microsoft