The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Walsall region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 13 21 23
Rank change year-on-year
+8 +2
Permanent jobs requiring a Support Analyst 3 1 2
As % of all permanent IT jobs located in Walsall 4.55% 1.09% 2.56%
As % of the Job Titles category 4.55% 1.14% 2.67%
Number of salaries quoted 2 1 2
Average salary £23,000 £37,500 £21,250
Average salary % change year-on-year
-38.66% +76.47%
90% offered a salary of more than £19,400 £37,500 £20,250
10% offered a salary of more than £26,600 £37,500 £22,250
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Walsall region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Walsall
Permanent IT job ads with a match in the
Job Titles category
66 88 75
As % of all permanent IT jobs located in Walsall 100.00% 95.65% 96.15%
Number of salaries quoted 53 77 73
Average salary £37,500 £37,000 £28,500
Average salary % change year-on-year
+1.35% +29.82%
90% offered a salary of more than £25,000 £27,500 £21,500
10% offered a salary of more than £55,000 £38,400 £48,900
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Walsall

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Walsall region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Walsall

Support Analyst
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Walsall region.

Support Analyst Salary Trend in Walsall

Support Analyst
Top 30 Related IT Skills in Walsall

For the 6 months to 29 May 2015, IT jobs across the Walsall region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 4 (66.67%) MS Excel
2 3 (50.00%) .NET
2 3 (50.00%) SQL Server
2 3 (50.00%) C#
2 3 (50.00%) SQL
2 3 (50.00%) User Acceptance Testing
3 2 (33.33%) Test Scripting
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Agile Software Development
3 2 (33.33%) Billing
3 2 (33.33%) Microsoft
3 2 (33.33%) MS Office
3 2 (33.33%) Windows
3 2 (33.33%) Analytical Skills
4 1 (16.67%) XenApp
4 1 (16.67%) Windows 7
4 1 (16.67%) Windows Server 2012
4 1 (16.67%) CRM
4 1 (16.67%) SharePoint
4 1 (16.67%) MS Exchange
4 1 (16.67%) Ethernet
4 1 (16.67%) TCP/IP
4 1 (16.67%) SLA
4 1 (16.67%) Active Directory
4 1 (16.67%) Citrix
4 1 (16.67%) SAN
4 1 (16.67%) VB.NET
4 1 (16.67%) Telecoms
4 1 (16.67%) VMware
4 1 (16.67%) Citrix Presentation Server

Support Analyst
Top Related IT Skills in Walsall by Category

For the 6 months to 29 May 2015, IT jobs across the Walsall region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) SharePoint
1 1 (16.67%) MS Exchange
1 1 (16.67%) SharePoint Server
Applications
1 4 (66.67%) MS Excel
2 2 (33.33%) MS Office
Communications & Networking
1 1 (16.67%) Ethernet
1 1 (16.67%) TCP/IP
1 1 (16.67%) SAN
Database & Business Intelligence
1 3 (50.00%) SQL Server
General
1 2 (33.33%) Billing
2 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (50.00%) .NET
Miscellaneous
1 2 (33.33%) Analytical Skills
Operating Systems
1 2 (33.33%) Windows Server 2008
1 2 (33.33%) Windows
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) User Acceptance Testing
2 2 (33.33%) Test Scripting
2 2 (33.33%) Agile Software Development
3 1 (16.67%) CRM
Programming Languages
1 3 (50.00%) C#
1 3 (50.00%) SQL
2 1 (16.67%) VB.NET
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) XenApp
1 1 (16.67%) Active Directory
1 1 (16.67%) Citrix Presentation Server
1 1 (16.67%) VMware Infrastructure
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Citrix
2 1 (16.67%) VMware