The statistics below represent IT jobs advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 85 100 85
Rank change year-on-year
+15 -15
Permanent jobs requiring a Support Analyst 181 130 175
As % of all permanent IT jobs located in the West Midlands 2.93% 2.26% 3.21%
As % of the Job Titles category 3.04% 2.33% 3.34%
Number of salaries quoted 149 103 155
Median salary £27,000 £26,500 £25,500
Median salary % change year-on-year
+1.88% +3.92%
90% offered a salary of more than £19,950 £21,500 £20,000
10% offered a salary of more than £40,500 £47,500 £37,500
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5952 5574 5234
As % of all permanent IT jobs located in the West Midlands 96.31% 96.77% 96.00%
Number of salaries quoted 4666 4616 4432
Median salary £38,500 £39,500 £37,500
Median salary % change year-on-year
-2.53% +5.33%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Midlands region.

Support Analyst Salary Trend in the West Midlands

Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Midlands region over the 3 months to 30 June 2016.

Support Analyst Salary Histogram in the West Midlands

Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +13 74 £27,250 -23.23% 5
Staffordshire -6 23 £20,000 -20.00% 1
Coventry +15 21 £34,000 +13.33% 1
Shropshire -12 11 £37,500 +41.50%
Warwickshire +9 10 £30,156 +34.02% 2
Solihull +7 10 £21,000 -16.00% 1
Walsall +1 9 £26,000 +13.04%
Worcestershire - 8 £19,750 - 2
Sutton Coldfield - 4 £20,500 - 1
Dudley +4 2 £28,750 +4.54%
West Bromwich - 2 £23,750 -
Wolverhampton -8 1 £33,500 +48.88%
Brierley Hill - 1 £30,000 -
Halesowen - 1 £26,500 - 1
Willenhall - 1 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 June 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Analyst in the job title.

1 143 (41.45%) Microsoft
2 136 (39.42%) Windows
3 92 (26.67%) ITIL
4 91 (26.38%) SQL
5 84 (24.35%) SQL Server
6 78 (22.61%) Active Directory
7 73 (21.16%) Cisco
8 65 (18.84%) MS Excel
9 61 (17.68%) VMware
10 57 (16.52%) MS Office
11 49 (14.20%) Windows Server
12 45 (13.04%) LAN
12 45 (13.04%) WAN
13 44 (12.75%) C#
14 42 (12.17%) Windows 7
15 41 (11.88%) Citrix
16 39 (11.30%) CRM
17 37 (10.72%) Oracle
18 36 (10.43%) .NET
18 36 (10.43%) Firewall
19 35 (10.14%) Cisco Certification
20 34 (9.86%) VMware Infrastructure
21 33 (9.57%) Linux
21 33 (9.57%) Finance
22 31 (8.99%) HP
23 29 (8.41%) SharePoint
24 27 (7.83%) SLA
25 26 (7.54%) CCNP
26 25 (7.25%) IBM
26 25 (7.25%) MS Exchange

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (8.41%) SharePoint
2 25 (7.25%) IIS
2 25 (7.25%) MS Exchange
3 18 (5.22%) CMS
4 13 (3.77%) Exchange Server 2013
5 11 (3.19%) Exchange Server 2010
6 10 (2.90%) BizTalk Server
7 6 (1.74%) Oracle UPK
7 6 (1.74%) Oracle Workflow
8 5 (1.45%) WordPress
9 4 (1.16%) Exchange Server 2003
9 4 (1.16%) SharePoint 2010
9 4 (1.16%) SharePoint 2013
9 4 (1.16%) Skype for Business
9 4 (1.16%) Tomcat
10 3 (0.87%) Adobe Experience Manager
11 2 (0.58%) Apache
12 1 (0.29%) Documentum
12 1 (0.29%) Exstream Dialogue
12 1 (0.29%) Moodle
Applications
1 65 (18.84%) MS Excel
2 57 (16.52%) MS Office
3 5 (1.45%) MS Visio
3 5 (1.45%) Spreadsheet
4 2 (0.58%) MS PowerPoint
Business Applications
1 16 (4.64%) Dynamics CRM
2 8 (2.32%) Exstream
3 6 (1.74%) Oracle Assets
3 6 (1.74%) Oracle EBS
3 6 (1.74%) Oracle EBS R12
3 6 (1.74%) Oracle Financials
3 6 (1.74%) Oracle Payables
3 6 (1.74%) Oracle Receivables
4 5 (1.45%) SAP HCM
5 3 (0.87%) Dynamics NAV
6 2 (0.58%) Remedy ITSM
6 2 (0.58%) SAP HR
6 2 (0.58%) SAP Payroll
7 1 (0.29%) Dynamics AX
7 1 (0.29%) Dynamics GP
7 1 (0.29%) MFGPRO
7 1 (0.29%) Pivotal CRM
Cloud Services
1 7 (2.03%) Office 365
2 5 (1.45%) SuccessFactors
3 4 (1.16%) Microsoft Azure
4 3 (0.87%) SaaS
5 2 (0.58%) Google Apps
5 2 (0.58%) IaaS
5 2 (0.58%) Mimecast
5 2 (0.58%) PaaS
Communications & Networking
1 45 (13.04%) LAN
1 45 (13.04%) WAN
2 36 (10.43%) Firewall
3 22 (6.38%) TCP/IP
3 22 (6.38%) VoIP
4 21 (6.09%) Wireless
5 20 (5.80%) SAN
6 19 (5.51%) DNS
7 18 (5.22%) VPN
8 17 (4.93%) OSPF
9 15 (4.35%) ADSL
9 15 (4.35%) MPLS
10 13 (3.77%) DHCP
10 13 (3.77%) EIGRP
11 12 (3.48%) Cisco ASA
12 11 (3.19%) VLAN
13 9 (2.61%) BGP
14 8 (2.32%) Cisco Nexus
14 8 (2.32%) SSL
14 8 (2.32%) VPLS
Database & Business Intelligence
1 84 (24.35%) SQL Server
2 16 (4.64%) SQL Server 2008
3 10 (2.90%) SQL Server Integration Services
4 7 (2.03%) Oracle Reports
5 6 (1.74%) Data Warehouse
5 6 (1.74%) Oracle BI Publisher
5 6 (1.74%) Relational Database
5 6 (1.74%) SQL Server Reporting Services
5 6 (1.74%) SQLPlus
6 5 (1.45%) GIS
7 4 (1.16%) MySQL
7 4 (1.16%) SQL Server 2012
8 3 (0.87%) SQL Server 2000
8 3 (0.87%) SQL Server 2005
9 2 (0.58%) Crystal Reports
9 2 (0.58%) PostgreSQL
9 2 (0.58%) SQL Server 2014
10 1 (0.29%) Oracle Database
Development Applications
1 6 (1.74%) Toad
2 4 (1.16%) PowerBuilder
3 1 (0.29%) Team Foundation Server
General
1 33 (9.57%) Finance
2 18 (5.22%) Telecoms
3 12 (3.48%) Law
3 12 (3.48%) Legal
4 10 (2.90%) German Language
5 9 (2.61%) Manufacturing
5 9 (2.61%) Retail
6 6 (1.74%) French Language
7 5 (1.45%) Publishing
8 4 (1.16%) Front Office
9 3 (0.87%) Marketing
9 3 (0.87%) Military
10 2 (0.58%) Banking
11 1 (0.29%) Automotive
11 1 (0.29%) Back Office
11 1 (0.29%) Financial Institution
11 1 (0.29%) Investment Banking
Libraries, Frameworks & Software Standards
1 36 (10.43%) .NET
2 22 (6.38%) HTML
3 17 (4.93%) XML
4 5 (1.45%) CSS
4 5 (1.45%) jQuery
4 5 (1.45%) Twitter Bootstrap
5 4 (1.16%) ASP.NET
5 4 (1.16%) XMPP
6 2 (0.58%) ASP.NET MVC
6 2 (0.58%) Web Services
7 1 (0.29%) WAP
Miscellaneous
1 19 (5.51%) Data Centre
2 18 (5.22%) Analytical Skills
3 11 (3.19%) Management Information System
4 8 (2.32%) Driving Licence
5 7 (2.03%) Blackberry
5 7 (2.03%) Tandem
6 5 (1.45%) Clustering
7 3 (0.87%) Equities
7 3 (0.87%) Foreign Exchange (FX)
7 3 (0.87%) Life Science
7 3 (0.87%) Mobile Computing
7 3 (0.87%) Smartphone
7 3 (0.87%) Statistics
7 3 (0.87%) Virtual Team
8 2 (0.58%) Computer Science
8 2 (0.58%) EPoS
8 2 (0.58%) EqualLogic
8 2 (0.58%) Fat Client
8 2 (0.58%) HP Storage
8 2 (0.58%) iSeries
Operating Systems
1 136 (39.42%) Windows
2 49 (14.20%) Windows Server
3 42 (12.17%) Windows 7
4 33 (9.57%) Linux
5 19 (5.51%) Windows Server 2008
6 17 (4.93%) Windows Server 2012
7 14 (4.06%) Unix
7 14 (4.06%) Windows 10
7 14 (4.06%) Windows 8
7 14 (4.06%) Windows XP
8 6 (1.74%) Windows Server 2003
9 1 (0.29%) Android
9 1 (0.29%) Apple iOS
9 1 (0.29%) Red Hat Enterprise Linux
9 1 (0.29%) Windows Mobile
9 1 (0.29%) Windows NT
Processes & Methodologies
1 92 (26.67%) ITIL
2 39 (11.30%) CRM
3 24 (6.96%) Incident Management
4 19 (5.51%) Service Management
5 14 (4.06%) Time Management
6 12 (3.48%) Workflow
7 11 (3.19%) Change Management
7 11 (3.19%) Data Management
7 11 (3.19%) Document Management
7 11 (3.19%) ITSM
7 11 (3.19%) Network Architecture
8 10 (2.90%) Problem Management
8 10 (2.90%) Release Management
8 10 (2.90%) Service Delivery
9 9 (2.61%) Business Intelligence
9 9 (2.61%) Mentoring
10 8 (2.32%) Asset Management
10 8 (2.32%) Data Transformation
10 8 (2.32%) Web Development
11 7 (2.03%) Network Design
Programming Languages
1 91 (26.38%) SQL
2 44 (12.75%) C#
3 23 (6.67%) JavaScript
4 21 (6.09%) Java
5 10 (2.90%) T-SQL
6 7 (2.03%) VB.NET
6 7 (2.03%) VBA
7 6 (1.74%) PL/SQL
8 5 (1.45%) PowerShell
8 5 (1.45%) Shell Script
8 5 (1.45%) VB
9 3 (0.87%) PHP
10 2 (0.58%) Bash Shell
11 1 (0.29%) C
11 1 (0.29%) VBScript
Qualifications
1 35 (10.14%) Cisco Certification
2 26 (7.54%) CCNP
3 23 (6.67%) CCNA
4 16 (4.64%) Degree
4 16 (4.64%) Microsoft Certification
5 12 (3.48%) Security Cleared
6 11 (3.19%) MCSE
7 9 (2.61%) CISSP
8 7 (2.03%) CCDA
8 7 (2.03%) CCDP
8 7 (2.03%) ITIL Certification
8 7 (2.03%) MCP
8 7 (2.03%) MCSA
9 4 (1.16%) MCITP
9 4 (1.16%) SC Cleared
10 3 (0.87%) CCIE
10 3 (0.87%) DBS Check
10 3 (0.87%) HND
10 3 (0.87%) ITIL Foundation Certificate
10 3 (0.87%) MCDST
Quality Assurance & Compliance
1 27 (7.83%) SLA
2 3 (0.87%) QA
3 1 (0.29%) ISO/IEC 27001
System Software
1 78 (22.61%) Active Directory
2 34 (9.86%) VMware Infrastructure
3 9 (2.61%) Hyper-V
4 6 (1.74%) Virtual Servers
5 5 (1.45%) Microsoft Virtual Server
6 3 (0.87%) vSphere
7 2 (0.58%) Terminal Services
7 2 (0.58%) XenApp
8 1 (0.29%) VMware ESXi
Systems Management
1 11 (3.19%) Cisco CUCM
2 5 (1.45%) SCCM
3 4 (1.16%) Backup Exec
4 3 (0.87%) Norton AntiVirus
5 2 (0.58%) Microsoft Clustering
5 2 (0.58%) NetBackup
5 2 (0.58%) WSUS
6 1 (0.29%) Cacti
6 1 (0.29%) Cisco UCCX
6 1 (0.29%) Nagios
6 1 (0.29%) SCOM
Vendors
1 143 (41.45%) Microsoft
2 73 (21.16%) Cisco
3 61 (17.68%) VMware
4 41 (11.88%) Citrix
5 37 (10.72%) Oracle
6 31 (8.99%) HP
7 25 (7.25%) IBM
8 16 (4.64%) Avaya
9 12 (3.48%) F5
9 12 (3.48%) Juniper
9 12 (3.48%) Palo Alto
10 10 (2.90%) Riverbed
10 10 (2.90%) SAP
11 9 (2.61%) iManage
11 9 (2.61%) SolarWinds
12 7 (2.03%) Genesys
12 7 (2.03%) Meraki
13 6 (1.74%) Adobe
14 4 (1.16%) NetApp
14 4 (1.16%) Symantec
Birmingham, West Midlands (County)
Computer People
Salary: £35000.00 - £50000.00 per annum + Full benefits package on offer
Posted: 16 hours ago
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £25000 - £35000 per annum + PHI, training, flex bens, shares
Posted: Yesterday
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: Unspecified Market Rate
Posted: Yesterday
Coventry, West Midlands (County)
Lockheed Martin
Posted: Yesterday
Redditch, Worcestershire
Big Red Recruitment
Salary: £22000 - £30000 per annum + great benefits
Posted: 2 days ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £26K Basic + Excellent Benefits
Posted: 3 days ago
Sutton Coldfield, West Midlands
Defence Infrastructure Organisation
Posted: 3 days ago
Solihull, West Midlands (County)
Experis Ltd
Salary: £23000.00 - £25000.00 per annum + Benefits
Posted: 6 days ago
Halesowen
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 8 days ago
Birmingham, West Midlands (County)
Go IT Recruitment Ltd
Salary: From £17,000 to £25,000 per annum + excellent benefits
Posted: 6 days ago
Droitwich
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 17 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £22,000 per annum
Posted: 15 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 20 days ago