The statistics below represent IT jobs advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 94 99 86
Rank change year-on-year
+5 -13
Permanent jobs requiring a Support Analyst 168 147 164
As % of all permanent IT jobs located in the West Midlands 2.78% 2.50% 3.05%
As % of the Job Titles category 2.90% 2.61% 3.17%
Number of salaries quoted 131 112 141
Median salary £28,500 £29,500 £27,500
Median salary % change year-on-year
-3.38% +7.27%
90% offered a salary of more than £20,000 £22,200 £20,500
10% offered a salary of more than £47,500 £44,200 £37,250
UK excluding London median salary £28,000 £27,500 £27,250
% change year-on-year
+1.81% +0.91%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5790 5640 5177
As % of all permanent IT jobs located in the West Midlands 95.88% 95.77% 96.14%
Number of salaries quoted 4577 4625 4327
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £24,696 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Midlands region.

Support Analyst Salary Trend in the West Midlands

Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Midlands region over the 3 months to 28 July 2016.

Support Analyst Salary Histogram in the West Midlands

Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 75 £32,000 -13.51% 2
Coventry +3 22 £40,500 +15.71% 1
Staffordshire -1 22 £20,000 -20.00% 3
Warwickshire +6 10 £31,578 +14.82%
Worcestershire - 10 £21,750 - 1
Solihull +5 7 £21,000 -23.63%
Sutton Coldfield - 7 £20,500 -
Shropshire -18 4 £37,500 +41.50%
Walsall -2 3 £30,000 +30.43% 2
West Bromwich - 2 £23,750 -
Dudley -4 1 £30,000 +9.09%
Wolverhampton -4 1 £33,500 +48.88%
Brierley Hill - 1 £30,000 -
Halesowen - 1 £26,500 -
Willenhall - 1 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Analyst in the job title.

1 135 (39.71%) Microsoft
2 127 (37.35%) Windows
3 96 (28.24%) ITIL
4 92 (27.06%) SQL
5 83 (24.41%) SQL Server
6 74 (21.76%) Active Directory
7 68 (20.00%) Cisco
8 62 (18.24%) MS Excel
9 52 (15.29%) MS Office
10 51 (15.00%) VMware
11 43 (12.65%) Windows 7
11 43 (12.65%) Windows Server
12 41 (12.06%) C#
12 41 (12.06%) WAN
13 38 (11.18%) Citrix
14 37 (10.88%) LAN
14 37 (10.88%) Firewall
15 35 (10.29%) CRM
16 31 (9.12%) Oracle
16 31 (9.12%) .NET
16 31 (9.12%) Linux
16 31 (9.12%) Finance
17 27 (7.94%) MS Exchange
17 27 (7.94%) VMware Infrastructure
18 26 (7.65%) SLA
18 26 (7.65%) IIS
18 26 (7.65%) Cisco Certification
19 25 (7.35%) SharePoint
19 25 (7.35%) Incident Management
20 23 (6.76%) JavaScript

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (7.94%) MS Exchange
2 26 (7.65%) IIS
3 25 (7.35%) SharePoint
4 14 (4.12%) CMS
5 13 (3.82%) Exchange Server 2013
6 12 (3.53%) Exchange Server 2010
7 10 (2.94%) BizTalk Server
8 5 (1.47%) WordPress
9 4 (1.18%) Exchange Server 2003
9 4 (1.18%) Oracle UPK
9 4 (1.18%) Oracle Workflow
9 4 (1.18%) SharePoint 2010
9 4 (1.18%) SharePoint 2013
9 4 (1.18%) Skype for Business
9 4 (1.18%) Tomcat
10 3 (0.88%) Adobe Experience Manager
11 2 (0.59%) Apache
12 1 (0.29%) Moodle
12 1 (0.29%) SAP Portal
12 1 (0.29%) WebSphere
Applications
1 62 (18.24%) MS Excel
2 52 (15.29%) MS Office
3 5 (1.47%) Spreadsheet
4 4 (1.18%) MS Visio
5 2 (0.59%) MS PowerPoint
Business Applications
1 16 (4.71%) Dynamics CRM
2 8 (2.35%) Exstream
2 8 (2.35%) SAP HCM
3 4 (1.18%) Oracle Assets
3 4 (1.18%) Oracle EBS
3 4 (1.18%) Oracle EBS R12
3 4 (1.18%) Oracle Financials
3 4 (1.18%) Oracle Payables
3 4 (1.18%) Oracle Receivables
4 2 (0.59%) Dynamics AX
4 2 (0.59%) Remedy ITSM
4 2 (0.59%) SAP HR
4 2 (0.59%) SAP Payroll
5 1 (0.29%) Dynamics NAV
5 1 (0.29%) MFGPRO
5 1 (0.29%) Pivotal CRM
5 1 (0.29%) SAP Oil and Gas
5 1 (0.29%) SAP SRM
Cloud Services
1 9 (2.65%) Office 365
2 8 (2.35%) SuccessFactors
3 3 (0.88%) Google Apps
3 3 (0.88%) Microsoft Azure
4 1 (0.29%) Amazon AWS
4 1 (0.29%) SaaS
Communications & Networking
1 41 (12.06%) WAN
2 37 (10.88%) Firewall
2 37 (10.88%) LAN
3 21 (6.18%) OSPF
3 21 (6.18%) TCP/IP
3 21 (6.18%) Wireless
4 19 (5.59%) VoIP
5 18 (5.29%) EIGRP
5 18 (5.29%) SAN
5 18 (5.29%) VPN
6 15 (4.41%) MPLS
7 14 (4.12%) DNS
8 12 (3.53%) Cisco Nexus
9 11 (3.24%) Cisco ASA
9 11 (3.24%) IP Telephony
10 10 (2.94%) BGP
10 10 (2.94%) DHCP
11 9 (2.65%) Cisco Wireless
11 9 (2.65%) SSL
11 9 (2.65%) VPLS
Database & Business Intelligence
1 83 (24.41%) SQL Server
2 19 (5.59%) SQL Server 2008
3 10 (2.94%) SQL Server Integration Services
4 6 (1.76%) Relational Database
4 6 (1.76%) SQL Server 2012
4 6 (1.76%) SQL Server Reporting Services
5 5 (1.47%) Oracle Reports
6 4 (1.18%) Data Warehouse
6 4 (1.18%) MySQL
6 4 (1.18%) Oracle BI Publisher
6 4 (1.18%) SQLPlus
7 3 (0.88%) SQL Server 2000
7 3 (0.88%) SQL Server 2005
7 3 (0.88%) SQL Server 2014
8 2 (0.59%) Crystal Reports
8 2 (0.59%) GIS
8 2 (0.59%) PostgreSQL
9 1 (0.29%) BusinessObjects
9 1 (0.29%) Oracle Database
9 1 (0.29%) SAP BI
Development Applications
1 4 (1.18%) Toad
2 2 (0.59%) PowerBuilder
General
1 31 (9.12%) Finance
2 13 (3.82%) Law
2 13 (3.82%) Retail
3 12 (3.53%) German Language
3 12 (3.53%) Legal
4 11 (3.24%) Manufacturing
5 9 (2.65%) Telecoms
6 8 (2.35%) French Language
6 8 (2.35%) Publishing
7 4 (1.18%) Front Office
7 4 (1.18%) Military
8 3 (0.88%) Marketing
9 2 (0.59%) Automotive
10 1 (0.29%) Back Office
10 1 (0.29%) Banking
10 1 (0.29%) Investment Banking
Libraries, Frameworks & Software Standards
1 31 (9.12%) .NET
2 22 (6.47%) HTML
3 13 (3.82%) XML
4 6 (1.76%) ASP.NET
5 5 (1.47%) CSS
5 5 (1.47%) jQuery
5 5 (1.47%) Twitter Bootstrap
6 4 (1.18%) XMPP
7 2 (0.59%) ASP.NET MVC
7 2 (0.59%) Web Services
8 1 (0.29%) BAPI
8 1 (0.29%) SAP ALE
8 1 (0.29%) SAP Basis
8 1 (0.29%) SAP PI
8 1 (0.29%) SAP XI
8 1 (0.29%) WAP
8 1 (0.29%) Web Dynpro
Miscellaneous
1 19 (5.59%) Data Centre
2 17 (5.00%) Analytical Skills
3 10 (2.94%) Management Information System
4 8 (2.35%) Clustering
5 7 (2.06%) Tandem
6 6 (1.76%) Blackberry
6 6 (1.76%) Driving Licence
7 4 (1.18%) Computer Science
8 3 (0.88%) Equities
8 3 (0.88%) Foreign Exchange (FX)
8 3 (0.88%) Mobile Computing
8 3 (0.88%) Smartphone
8 3 (0.88%) Statistics
9 2 (0.59%) EPoS
9 2 (0.59%) Fat Client
9 2 (0.59%) HP Storage
9 2 (0.59%) Life Science
9 2 (0.59%) Thin Client
10 1 (0.29%) iPad
10 1 (0.29%) iSeries
Operating Systems
1 127 (37.35%) Windows
2 43 (12.65%) Windows 7
2 43 (12.65%) Windows Server
3 31 (9.12%) Linux
4 18 (5.29%) Windows Server 2008
4 18 (5.29%) Windows Server 2012
5 16 (4.71%) Windows 8
6 15 (4.41%) Windows 10
7 12 (3.53%) Unix
8 8 (2.35%) Windows XP
9 5 (1.47%) Red Hat Enterprise Linux
10 4 (1.18%) Windows Server 2003
11 1 (0.29%) Android
11 1 (0.29%) Apple iOS
11 1 (0.29%) Windows Mobile
11 1 (0.29%) Windows NT
Processes & Methodologies
1 96 (28.24%) ITIL
2 35 (10.29%) CRM
3 25 (7.35%) Incident Management
4 17 (5.00%) Service Management
5 15 (4.41%) Time Management
6 12 (3.53%) Change Management
6 12 (3.53%) ITSM
6 12 (3.53%) Workflow
7 11 (3.24%) Data Management
7 11 (3.24%) Document Management
7 11 (3.24%) Network Architecture
8 10 (2.94%) Business Development
8 10 (2.94%) Network Monitoring
8 10 (2.94%) Service Delivery
9 9 (2.65%) Business Intelligence
9 9 (2.65%) Continuous Improvement
9 9 (2.65%) ERP
9 9 (2.65%) Problem Management
9 9 (2.65%) Web Development
10 8 (2.35%) Release Management
Programming Languages
1 92 (27.06%) SQL
2 41 (12.06%) C#
3 23 (6.76%) JavaScript
4 22 (6.47%) Java
5 8 (2.35%) T-SQL
6 7 (2.06%) VB.NET
7 5 (1.47%) Shell Script
8 4 (1.18%) PHP
8 4 (1.18%) PL/SQL
8 4 (1.18%) VB
8 4 (1.18%) VBA
9 3 (0.88%) VBScript
10 2 (0.59%) Bash Shell
10 2 (0.59%) PowerShell
11 1 (0.29%) ABAP
11 1 (0.29%) C
11 1 (0.29%) X++
Qualifications
1 26 (7.65%) Cisco Certification
2 19 (5.59%) CCNP
2 19 (5.59%) Degree
3 14 (4.12%) CCNA
4 12 (3.53%) Microsoft Certification
5 10 (2.94%) CISSP
5 10 (2.94%) MCSE
6 9 (2.65%) Security Cleared
7 7 (2.06%) ITIL Certification
8 6 (1.76%) MCSA
9 4 (1.18%) MCP
10 3 (0.88%) ITIL Foundation Certificate
10 3 (0.88%) MCDST
10 3 (0.88%) MCITP
10 3 (0.88%) SC Cleared
11 2 (0.59%) CCIE
11 2 (0.59%) PRINCE2 Certification
12 1 (0.29%) CCDE
12 1 (0.29%) HND
12 1 (0.29%) JNCIA
Quality Assurance & Compliance
1 26 (7.65%) SLA
2 1 (0.29%) QA
System Software
1 74 (21.76%) Active Directory
2 27 (7.94%) VMware Infrastructure
3 7 (2.06%) Hyper-V
4 6 (1.76%) Virtual Servers
5 5 (1.47%) Microsoft Virtual Server
6 3 (0.88%) vSphere
7 1 (0.29%) XenApp
Systems Management
1 12 (3.53%) Cisco CUCM
2 3 (0.88%) Microsoft Clustering
2 3 (0.88%) SCCM
3 2 (0.59%) Norton AntiVirus
4 1 (0.29%) Backup Exec
4 1 (0.29%) Cacti
4 1 (0.29%) Casper Suite
4 1 (0.29%) Cisco UCCX
4 1 (0.29%) Nagios
4 1 (0.29%) NetBackup
4 1 (0.29%) SCOM
4 1 (0.29%) WSUS
Vendors
1 135 (39.71%) Microsoft
2 68 (20.00%) Cisco
3 51 (15.00%) VMware
4 38 (11.18%) Citrix
5 31 (9.12%) Oracle
6 22 (6.47%) HP
7 14 (4.12%) IBM
7 14 (4.12%) SAP
7 14 (4.12%) SolarWinds
8 13 (3.82%) Palo Alto
9 12 (3.53%) F5
10 11 (3.24%) Riverbed
11 9 (2.65%) iManage
12 7 (2.06%) Genesys
13 6 (1.76%) Adobe
13 6 (1.76%) Avaya
14 5 (1.47%) Juniper
14 5 (1.47%) Red Hat
15 3 (0.88%) Apple
15 3 (0.88%) JD Edwards
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £21000 - £25000 per annum + Bonus + Excellent Benefits
Posted: 17 hours ago
Tamworth, Staffordshire
Robert Walters
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £23000 per annum + Pension,
Posted: 2 days ago
Coventry
Opal Tree Solutions
Salary: £40000 - £45000 per annum + excellent benefits and bonus
Posted: 2 days ago
Worcester, Worcestershire
University of Worcester
Salary: From £20,989 to £25,768 per annum
Posted: 6 days ago
Walsall
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 13 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £20,000 per annum Additional £1000 after 6month probation
Posted: 9 days ago
Birmingham
Progressive Recruitment
Salary: competitive
Posted: 27 days ago