The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 76 82 71
Rank change year-on-year
+6 -11
Permanent jobs requiring a Support Analyst 168 152 162
As % of all permanent IT jobs located in the West Midlands 3.13% 2.74% 3.31%
As % of the Job Titles category 3.30% 2.89% 3.47%
Number of salaries quoted 141 133 143
Average salary £27,500 £29,250 £30,000
Average salary % change year-on-year
-5.98% -2.50%
90% offered a salary of more than £20,500 £20,100 £21,800
10% offered a salary of more than £37,250 £37,500 £39,550
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5091 5260 4665
As % of all permanent IT jobs located in the West Midlands 94.75% 94.72% 95.26%
Number of salaries quoted 4259 4417 4052
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Midlands region.

Support Analyst Salary Trend in the West Midlands

Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Midlands region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in the West Midlands

Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -10 47 £27,500 -15.38% 5
Coventry +9 32 £31,948 +4.74% 2
Staffordshire -10 19 £22,000 -8.33% 1
Warwickshire +15 18 £27,500 +14.58% 1
West Bromwich +3 12 £28,500 +6.54% 1
Solihull -13 10 £26,500 -14.51%
Shropshire +5 8 £23,750 +11.76% 2
Wolverhampton -2 5 £32,000 +3.22%
Dudley +2 4 £25,500 -17.74%
Worcestershire -3 4 £25,250 -18.54%
Sutton Coldfield -2 1 £19,000 -29.62%
Wednesbury - 1 - -
Herefordshire - 1 £42,500 -
Halesowen - 1 £21,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2014, IT jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 159 (46.76%) Windows
2 143 (42.06%) SQL
3 116 (34.12%) Microsoft
4 80 (23.53%) Active Directory
5 75 (22.06%) MS Excel
6 65 (19.12%) Finance
7 60 (17.65%) MS Office
8 56 (16.47%) Windows Server 2008
9 49 (14.41%) SQL Server
10 47 (13.82%) MS Exchange
11 46 (13.53%) Windows Server 2003
12 44 (12.94%) Windows 7
13 39 (11.47%) Windows XP
13 39 (11.47%) ITIL
14 38 (11.18%) VMware
15 36 (10.59%) Oracle
15 36 (10.59%) SLA
16 35 (10.29%) .NET
16 35 (10.29%) UNIX
17 33 (9.71%) SharePoint
17 33 (9.71%) Citrix
17 33 (9.71%) Degree
18 30 (8.82%) C#
19 29 (8.53%) Linux
19 29 (8.53%) WAN
20 28 (8.24%) TCP/IP
21 27 (7.94%) Cisco
22 26 (7.65%) Microsoft Certification
22 26 (7.65%) Blackberry
23 25 (7.35%) Java

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 July 2014, IT jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (13.82%) MS Exchange
2 33 (9.71%) SharePoint
3 20 (5.88%) Blackberry Enterprise Server
4 18 (5.29%) IIS
5 15 (4.41%) Tomcat
5 15 (4.41%) Exchange Server 2010
6 11 (3.24%) Apache
6 11 (3.24%) Exchange Server 2003
7 10 (2.94%) Exchange Server 2013
8 9 (2.65%) Exchange Server 2007
8 9 (2.65%) BizTalk Server
9 4 (1.18%) CMS
9 4 (1.18%) WebSphere
10 3 (0.88%) SharePoint Server
10 3 (0.88%) Moodle
11 2 (0.59%) Exchange Server 2000
12 1 (0.29%) SharePoint 2010
12 1 (0.29%) Lync
12 1 (0.29%) CICS
12 1 (0.29%) IBM Notes
Applications
1 75 (22.06%) MS Excel
2 60 (17.65%) MS Office
3 6 (1.76%) MS PowerPoint
4 2 (0.59%) Spreadsheet
4 2 (0.59%) MS Project
5 1 (0.29%) MS Visio
Business Applications
1 14 (4.12%) Maximo
2 10 (2.94%) Dynamics AX
3 5 (1.47%) SAP CRM
4 4 (1.18%) Dynamics CRM
5 3 (0.88%) Cognos Business Intelligence
5 3 (0.88%) SAP SD
6 2 (0.59%) SAP MM
7 1 (0.29%) Oracle EBS
7 1 (0.29%) HFM
7 1 (0.29%) Line 500
Cloud Services
1 8 (2.35%) Office 365
2 5 (1.47%) Cloud Computing
3 3 (0.88%) Microsoft Azure
3 3 (0.88%) SaaS
4 2 (0.59%) Google Apps
Communications & Networking
1 29 (8.53%) WAN
2 28 (8.24%) TCP/IP
3 20 (5.88%) VPN
4 19 (5.59%) LAN
5 17 (5.00%) Internet
6 14 (4.12%) ADSL
7 12 (3.53%) Firewall
8 11 (3.24%) SAN
9 7 (2.06%) FTP
10 5 (1.47%) DNS
10 5 (1.47%) Wireless
11 4 (1.18%) SSH
11 4 (1.18%) Cisco IOS
11 4 (1.18%) VoIP
11 4 (1.18%) DHCP
12 3 (0.88%) IPv4
12 3 (0.88%) TETRA
12 3 (0.88%) 4G
13 2 (0.59%) NetScaler
13 2 (0.59%) 3G
Database & Business Intelligence
1 49 (14.41%) SQL Server
2 17 (5.00%) Relational Database
3 14 (4.12%) MS Access
3 14 (4.12%) SQL Server Reporting Services
4 12 (3.53%) Crystal Reports
5 10 (2.94%) SQL Server 2008
6 8 (2.35%) MySQL
7 7 (2.06%) SQL Server Integration Services
8 6 (1.76%) RDBMS
9 5 (1.47%) SAP BW
10 4 (1.18%) DB2
10 4 (1.18%) SQL Server 2012
10 4 (1.18%) SQL Server 2005
11 3 (0.88%) Cognos Analysis Studio
11 3 (0.88%) Cognos Report Studio
11 3 (0.88%) Cognos Framework Manager
12 2 (0.59%) Informix
13 1 (0.29%) Oracle Reports
13 1 (0.29%) Oracle Database 10g
13 1 (0.29%) Oracle Database
Development Applications
1 9 (2.65%) Visual Studio
2 5 (1.47%) Git (software)
3 1 (0.29%) Oracle Forms
3 1 (0.29%) LSMW
General
1 65 (19.12%) Finance
2 12 (3.53%) Manufacturing
3 11 (3.24%) Retail
4 9 (2.65%) Financial Institution
5 8 (2.35%) Telecoms
6 6 (1.76%) Front Office
7 5 (1.47%) Banking
8 4 (1.18%) Aerospace
9 2 (0.59%) Automotive
9 2 (0.59%) Retail Banking
10 1 (0.29%) Billing
10 1 (0.29%) Law
10 1 (0.29%) Legal
10 1 (0.29%) Back Office
10 1 (0.29%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 35 (10.29%) .NET
2 24 (7.06%) HTML
3 11 (3.24%) Struts
3 11 (3.24%) J2EE
3 11 (3.24%) Hibernate
3 11 (3.24%) Spring
4 10 (2.94%) .NET Framework
4 10 (2.94%) CSS
5 9 (2.65%) ASP.NET
5 9 (2.65%) XML
6 7 (2.06%) Middleware
7 6 (1.76%) OpenMP
7 6 (1.76%) OpenCL
7 6 (1.76%) Web Services
8 4 (1.18%) EDI
8 4 (1.18%) ASP.NET MVC
9 3 (0.88%) jQuery
9 3 (0.88%) AngularJS
9 3 (0.88%) Twitter Bootstrap
10 2 (0.59%) FIX Protocol
Miscellaneous
1 26 (7.65%) Blackberry
2 19 (5.59%) Computer Science
3 14 (4.12%) Equities
4 10 (2.94%) CMDB
5 9 (2.65%) Wiki
6 8 (2.35%) AS400
6 8 (2.35%) Mathematics
6 8 (2.35%) iSeries
7 5 (1.47%) Foreign Exchange (FX)
7 5 (1.47%) EPoS
8 4 (1.18%) Handset
9 3 (0.88%) Client/Server
9 3 (0.88%) E-Learning
9 3 (0.88%) VLE
9 3 (0.88%) Statistics
10 2 (0.59%) PDA
10 2 (0.59%) CUDA
10 2 (0.59%) Mobile App
10 2 (0.59%) Replication
10 2 (0.59%) Mainframe
Operating Systems
1 159 (46.76%) Windows
2 56 (16.47%) Windows Server 2008
3 46 (13.53%) Windows Server 2003
4 44 (12.94%) Windows 7
5 39 (11.47%) Windows XP
6 35 (10.29%) UNIX
7 29 (8.53%) Linux
8 14 (4.12%) Windows Server 2012
9 12 (3.53%) Windows 8
10 7 (2.06%) Android
11 5 (1.47%) Solaris
12 4 (1.18%) Windows Mobile
12 4 (1.18%) BlackBerry OS
13 3 (0.88%) Apple iOS
13 3 (0.88%) Windows 2000 Server
14 2 (0.59%) i5/OS
14 2 (0.59%) Windows 2000
14 2 (0.59%) Windows NT
14 2 (0.59%) OS/400
15 1 (0.29%) Debian
Processes & Methodologies
1 39 (11.47%) ITIL
2 22 (6.47%) Change Management
3 20 (5.88%) CRM
4 17 (5.00%) ERP
5 16 (4.71%) Data Analysis
6 13 (3.82%) Logistics
7 12 (3.53%) Agile Software Development
8 11 (3.24%) Migration
8 11 (3.24%) Software Engineering
8 11 (3.24%) Configuration Management
9 10 (2.94%) E-Commerce
10 9 (2.65%) Incident Management
11 8 (2.35%) Problem Management
12 7 (2.06%) Disaster Recovery
12 7 (2.06%) MVC
12 7 (2.06%) User Acceptance Testing
13 6 (1.76%) Parallel Programming
13 6 (1.76%) Root Cause Analysis
13 6 (1.76%) Service Delivery
14 5 (1.47%) Business Intelligence
Programming Languages
1 143 (42.06%) SQL
2 30 (8.82%) C#
3 25 (7.35%) Java
4 19 (5.59%) VB
5 18 (5.29%) C
6 16 (4.71%) Perl
7 14 (4.12%) PHP
8 12 (3.53%) C++
9 11 (3.24%) Python
10 10 (2.94%) Shell Script
11 9 (2.65%) Bash Shell
12 8 (2.35%) PL/SQL
13 7 (2.06%) PowerShell
14 6 (1.76%) Fortran
14 6 (1.76%) ABAP
14 6 (1.76%) T-SQL
15 5 (1.47%) JavaScript
16 2 (0.59%) VBScript
17 1 (0.29%) FoxPro (VFP)
17 1 (0.29%) SAPscript
Qualifications
1 33 (9.71%) Degree
2 26 (7.65%) Microsoft Certification
3 14 (4.12%) MCP
4 11 (3.24%) Sun Certification
4 11 (3.24%) OCPJP
4 11 (3.24%) OCMJD
5 6 (1.76%) MCSE
6 5 (1.47%) MCTS
7 4 (1.18%) MCITP
8 3 (0.88%) ITIL Foundation Certificate
9 2 (0.59%) Security Cleared
9 2 (0.59%) Citrix Certification
9 2 (0.59%) VMware Certified Professional (VCP)
10 1 (0.29%) CCNA
10 1 (0.29%) Postgraduate
10 1 (0.29%) Cisco Certification
Quality Assurance & Compliance
1 36 (10.59%) SLA
2 1 (0.29%) Sarbanes-Oxley
System Software
1 80 (23.53%) Active Directory
2 23 (6.76%) VMware Infrastructure
3 11 (3.24%) Hyper-V
4 10 (2.94%) Terminal Services
5 5 (1.47%) XenApp
6 4 (1.18%) VMware ESX
7 3 (0.88%) XenDesktop
7 3 (0.88%) vSphere
8 2 (0.59%) VMware ESXi
8 2 (0.59%) XenServer
9 1 (0.29%) Microsoft App-V
9 1 (0.29%) Terminal Server
9 1 (0.29%) Forefront TMG
9 1 (0.29%) IAG
9 1 (0.29%) UAG
Systems Management
1 15 (4.41%) SCCM
2 10 (2.94%) Systems Management Server (SMS)
3 5 (1.47%) Backup Exec
4 2 (0.59%) Zenoss
4 2 (0.59%) WhatsUp Gold
5 1 (0.29%) Symantec Enterprise Vault
5 1 (0.29%) Cacti
5 1 (0.29%) WSUS
5 1 (0.29%) CA Endevor
5 1 (0.29%) Norton AntiVirus
Vendors
1 116 (34.12%) Microsoft
2 38 (11.18%) VMware
3 36 (10.59%) Oracle
4 33 (9.71%) Citrix
5 27 (7.94%) Cisco
6 13 (3.82%) Sun
7 12 (3.53%) SAP
7 12 (3.53%) Sage
7 12 (3.53%) RedPrairie
8 10 (2.94%) Intel
8 10 (2.94%) Sybase
9 9 (2.65%) Salesforce.com
10 8 (2.35%) IBM
11 7 (2.06%) HP
12 6 (1.76%) McAfee
12 6 (1.76%) Apple
13 5 (1.47%) Symantec
13 5 (1.47%) Progress
14 4 (1.18%) JBoss
14 4 (1.18%) Dell
Stoke-On-Trent, Staffordshire
Circle Recruitment
Salary: £20000 - £27000 per annum + shift / night shift allowance
Posted: 4 days ago
West Midlands
Search Consultancy
Salary: Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
NSK International Consultants Ltd
Salary: Up to £25,000 per annum
Posted: 5 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £27850 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 per annum
Posted: 5 days ago
Coventry
DP Connect
Salary: £25000 - £30000 per annum + Childcare,Healthcare,Pension
Posted: 6 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive
Posted: 6 days ago
Telford, Shropshire
Mortimer Spinks
Salary: £19000 per annum + + Bonus
Posted: 6 days ago
Telford, Shropshire
Mortimer Spinks
Salary: £25000 per annum + + Bonus
Posted: 6 days ago
Birmingham, West Midlands (County)
Accenture
Salary: Up to £27,000 per annum plus excellent benefits package
Posted: 13 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000 - £28000 per annum
Posted: 20 days ago