The statistics below represent IT jobs advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 88 108 74
Rank change year-on-year
+20 -34
Permanent jobs requiring a Support Analyst 171 129 171
As % of all permanent IT jobs located in the West Midlands 2.75% 2.39% 3.43%
As % of the Job Titles category 2.85% 2.46% 3.54%
Number of salaries quoted 147 116 152
Median salary £27,500 £25,000 £25,000
Median salary % change year-on-year
+10.00% -
90% offered a salary of more than £20,000 £19,500 £19,000
10% offered a salary of more than £37,500 £33,760 £37,500
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5995 5236 4829
As % of all permanent IT jobs located in the West Midlands 96.31% 96.95% 96.73%
Number of salaries quoted 4758 4438 4037
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £25,000 £23,250
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Midlands region.

Support Analyst Salary Trend in the West Midlands

Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Midlands region over the 3 months to 2 May 2016.

Support Analyst Salary Histogram in the West Midlands

Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +25 70 £27,500 +22.22% 1
Coventry +8 30 £30,500 +10.90% 2
Staffordshire +5 20 £33,500 +34.00% 3
Shropshire -5 14 £37,500 +41.50% 3
Solihull +18 12 £23,000 +2.22% 1
Walsall -2 9 £27,500 -8.33% 1
Worcestershire -18 6 £19,000 -23.23%
Warwickshire -16 5 £27,000 +20.00% 4
Dudley - 1 £27,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Analyst in the job title.

1 138 (44.23%) Windows
2 118 (37.82%) Microsoft
3 88 (28.21%) SQL
4 74 (23.72%) ITIL
5 67 (21.47%) Active Directory
6 64 (20.51%) SQL Server
7 59 (18.91%) Cisco
8 55 (17.63%) MS Excel
9 54 (17.31%) MS Office
10 53 (16.99%) VMware
11 51 (16.35%) Windows Server
12 45 (14.42%) Finance
13 40 (12.82%) Oracle
14 38 (12.18%) LAN
15 35 (11.22%) Windows 7
16 34 (10.90%) Citrix
17 32 (10.26%) WAN
17 32 (10.26%) IIS
18 31 (9.94%) SLA
19 30 (9.62%) CRM
19 30 (9.62%) HP
20 29 (9.29%) IBM
20 29 (9.29%) TCP/IP
20 29 (9.29%) Linux
20 29 (9.29%) .NET
20 29 (9.29%) VMware Infrastructure
21 27 (8.65%) Cisco Certification
21 27 (8.65%) Java
22 26 (8.33%) Windows Server 2008
23 25 (8.01%) C#

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (10.26%) IIS
2 24 (7.69%) SharePoint
3 16 (5.13%) CMS
3 16 (5.13%) MS Exchange
4 9 (2.88%) BizTalk Server
5 8 (2.56%) Oracle UPK
5 8 (2.56%) Oracle Workflow
6 7 (2.24%) Exchange Server 2013
6 7 (2.24%) Skype for Business
7 6 (1.92%) Exchange Server 2010
8 5 (1.60%) WordPress
9 4 (1.28%) Exchange Server 2000
9 4 (1.28%) SharePoint 2010
9 4 (1.28%) SharePoint 2013
9 4 (1.28%) Tomcat
10 3 (0.96%) Adobe Experience Manager
10 3 (0.96%) Exchange Server 2003
11 1 (0.32%) Moodle
11 1 (0.32%) SAP Portal
11 1 (0.32%) WebSphere
Applications
1 55 (17.63%) MS Excel
2 54 (17.31%) MS Office
3 6 (1.92%) Spreadsheet
4 3 (0.96%) MS Visio
5 1 (0.32%) MS PowerPoint
Business Applications
1 9 (2.88%) Dynamics CRM
2 8 (2.56%) Oracle Assets
2 8 (2.56%) Oracle EBS
2 8 (2.56%) Oracle EBS R12
2 8 (2.56%) Oracle Financials
2 8 (2.56%) Oracle Payables
2 8 (2.56%) Oracle Receivables
3 7 (2.24%) Exstream
4 3 (0.96%) Dynamics NAV
5 2 (0.64%) Remedy ITSM
5 2 (0.64%) SAP HR
5 2 (0.64%) SAP Payroll
6 1 (0.32%) Dynamics GP
6 1 (0.32%) SAP CS
6 1 (0.32%) SAP SD
6 1 (0.32%) SAP SRM
6 1 (0.32%) Unit4 Business World
Cloud Services
1 4 (1.28%) SaaS
2 3 (0.96%) IaaS
2 3 (0.96%) Microsoft Azure
2 3 (0.96%) Office 365
2 3 (0.96%) PaaS
3 2 (0.64%) Mimecast
4 1 (0.32%) Google Apps
Communications & Networking
1 38 (12.18%) LAN
2 32 (10.26%) WAN
3 29 (9.29%) TCP/IP
4 22 (7.05%) Firewall
5 20 (6.41%) SAN
6 14 (4.49%) DNS
7 13 (4.17%) ADSL
8 12 (3.85%) VLAN
8 12 (3.85%) VoIP
9 11 (3.53%) DHCP
10 9 (2.88%) Wireless
11 8 (2.56%) Network Security
12 7 (2.24%) VPN
13 6 (1.92%) Cisco ASA
14 5 (1.60%) MPLS
15 3 (0.96%) OSPF
15 3 (0.96%) Unified Communications
16 2 (0.64%) Cisco IOS
16 2 (0.64%) Internet
16 2 (0.64%) Remote Desktop
Database & Business Intelligence
1 64 (20.51%) SQL Server
2 10 (3.21%) Oracle Reports
2 10 (3.21%) SQL Server Integration Services
3 9 (2.88%) SQL Server 2008
4 8 (2.56%) Oracle BI Publisher
4 8 (2.56%) SQLPlus
5 7 (2.24%) Data Warehouse
6 6 (1.92%) MySQL
7 5 (1.60%) GIS
8 4 (1.28%) SQL Server Reporting Services
9 2 (0.64%) Oracle Database
9 2 (0.64%) PostgreSQL
9 2 (0.64%) SQL Server 2000
9 2 (0.64%) SQL Server 2005
9 2 (0.64%) SQL Server 2012
10 1 (0.32%) BusinessObjects
10 1 (0.32%) SAP BI
10 1 (0.32%) SAP BW
10 1 (0.32%) SQL Server Analysis Services
Development Applications
1 8 (2.56%) Toad
2 4 (1.28%) PowerBuilder
3 3 (0.96%) Team Foundation Server
4 1 (0.32%) Visual Studio
General
1 45 (14.42%) Finance
2 21 (6.73%) Telecoms
3 13 (4.17%) Legal
4 11 (3.53%) Law
5 10 (3.21%) Retail
6 7 (2.24%) Financial Institution
7 6 (1.92%) Manufacturing
8 5 (1.60%) German Language
9 4 (1.28%) Banking
10 3 (0.96%) French Language
10 3 (0.96%) Front Office
10 3 (0.96%) Military
11 2 (0.64%) Automotive
11 2 (0.64%) Back Office
12 1 (0.32%) Marketing
Libraries, Frameworks & Software Standards
1 29 (9.29%) .NET
2 15 (4.81%) HTML
3 13 (4.17%) XML
4 6 (1.92%) ASP.NET
5 3 (0.96%) CSS
5 3 (0.96%) XMPP
6 2 (0.64%) ASP.NET MVC
7 1 (0.32%) AOM
7 1 (0.32%) BAPI
7 1 (0.32%) ODBC
7 1 (0.32%) SAP ALE
7 1 (0.32%) SAP Basis
7 1 (0.32%) SAP PI
7 1 (0.32%) SAP XI
7 1 (0.32%) Web Dynpro
Miscellaneous
1 19 (6.09%) Analytical Skills
2 12 (3.85%) Data Centre
3 11 (3.53%) Management Information System
4 9 (2.88%) Blackberry
5 7 (2.24%) Tandem
6 6 (1.92%) EPoS
6 6 (1.92%) Life Science
7 5 (1.60%) Clustering
7 5 (1.60%) Driving Licence
8 4 (1.28%) Mobile Computing
8 4 (1.28%) Statistics
9 3 (0.96%) EMC VNX
9 3 (0.96%) EMC VNXe
9 3 (0.96%) Fintech
9 3 (0.96%) iPhone
9 3 (0.96%) iSeries
9 3 (0.96%) Video Conferencing
10 2 (0.64%) EqualLogic
10 2 (0.64%) HP Storage
10 2 (0.64%) iPad
Operating Systems
1 138 (44.23%) Windows
2 51 (16.35%) Windows Server
3 35 (11.22%) Windows 7
4 29 (9.29%) Linux
5 26 (8.33%) Windows Server 2008
6 24 (7.69%) Windows XP
7 17 (5.45%) Windows Server 2003
8 14 (4.49%) Unix
9 13 (4.17%) Windows Server 2012
10 9 (2.88%) Windows 8
11 7 (2.24%) Windows 10
12 4 (1.28%) Android
12 4 (1.28%) Windows 2000 Server
13 3 (0.96%) Mac OS X
14 1 (0.32%) Apple iOS
14 1 (0.32%) Red Hat Enterprise Linux
14 1 (0.32%) VMS
14 1 (0.32%) Windows Mobile
14 1 (0.32%) Windows NT
14 1 (0.32%) Windows Vista
Processes & Methodologies
1 74 (23.72%) ITIL
2 30 (9.62%) CRM
3 19 (6.09%) Incident Management
4 15 (4.81%) Business Intelligence
4 15 (4.81%) Service Management
5 13 (4.17%) Release Management
5 13 (4.17%) Service Delivery
6 12 (3.85%) Time Management
7 11 (3.53%) Asset Management
8 10 (3.21%) Workflow
9 9 (2.88%) Document Management
9 9 (2.88%) GAP Analysis
9 9 (2.88%) ITSM
9 9 (2.88%) Network Architecture
9 9 (2.88%) Network Design
9 9 (2.88%) Root Cause Analysis
10 8 (2.56%) Translating Business Requirements
11 7 (2.24%) Data Governance
11 7 (2.24%) Data Transformation
11 7 (2.24%) ETRM
Programming Languages
1 88 (28.21%) SQL
2 27 (8.65%) Java
3 25 (8.01%) C#
4 15 (4.81%) JavaScript
5 12 (3.85%) PL/SQL
6 10 (3.21%) VBA
7 9 (2.88%) VB
8 8 (2.56%) PowerShell
9 6 (1.92%) VB.NET
10 5 (1.60%) T-SQL
11 4 (1.28%) PHP
11 4 (1.28%) VB6
12 1 (0.32%) ABAP
12 1 (0.32%) C
12 1 (0.32%) C++
12 1 (0.32%) VBScript
Qualifications
1 27 (8.65%) Cisco Certification
2 21 (6.73%) Degree
3 20 (6.41%) CCNA
4 18 (5.77%) CCNP
5 13 (4.17%) Microsoft Certification
6 10 (3.21%) Security Cleared
7 9 (2.88%) CCDA
7 9 (2.88%) CCDP
8 7 (2.24%) MCP
8 7 (2.24%) MCSE
9 6 (1.92%) CCIE
9 6 (1.92%) HND
9 6 (1.92%) SC Cleared
10 5 (1.60%) DBS Check
10 5 (1.60%) MCSA
11 4 (1.28%) ITIL Certification
12 3 (0.96%) MCDST
13 2 (0.64%) ITIL Foundation Certificate
13 2 (0.64%) PRINCE2 Certification
14 1 (0.32%) NCDA
Quality Assurance & Compliance
1 31 (9.94%) SLA
2 3 (0.96%) QA
3 1 (0.32%) ISO/IEC 27001
System Software
1 67 (21.47%) Active Directory
2 29 (9.29%) VMware Infrastructure
3 6 (1.92%) Hyper-V
4 4 (1.28%) Microsoft Virtual Server
5 2 (0.64%) Terminal Services
5 2 (0.64%) vSphere
6 1 (0.32%) VMware ESXi
6 1 (0.32%) XenApp
Systems Management
1 7 (2.24%) SCCM
2 3 (0.96%) Backup Exec
2 3 (0.96%) Cisco CUCM
3 1 (0.32%) NetBackup
3 1 (0.32%) Norton AntiVirus
3 1 (0.32%) WSUS
Vendors
1 118 (37.82%) Microsoft
2 59 (18.91%) Cisco
3 53 (16.99%) VMware
4 40 (12.82%) Oracle
5 34 (10.90%) Citrix
6 30 (9.62%) HP
7 29 (9.29%) IBM
8 18 (5.77%) Avaya
9 15 (4.81%) Juniper
10 9 (2.88%) Meraki
11 8 (2.56%) iManage
12 7 (2.24%) Genesys
13 6 (1.92%) SAP
14 5 (1.60%) Apple
15 3 (0.96%) CheckPoint
15 3 (0.96%) EMC
15 3 (0.96%) F5
15 3 (0.96%) IFS
15 3 (0.96%) LANDesk
15 3 (0.96%) Salesforce.com
Leamington Spa, Warwickshire
EasyWebRecruitment.com
Salary: to £18k
Posted: 3 days ago
Telford, Shropshire
Spring Technology
Salary: £30000.00 - £45000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Spring Technology
Salary: £40000.00 - £50000.00 per annum
Posted: 4 days ago
Walsall, West Midlands (County)
Walsall Housing Group
Salary: Up to £35,000 per annum
Posted: 4 days ago
Warwickshire
Venn Group
Salary: £25 Per Hour
Posted: 5 days ago
Tamworth, Staffordshire
euro car parts
Salary: From £20,000 to £22,000 per annum
Posted: 5 days ago
Solihull, West Midlands (County)
ESA Group
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
Coventry, West Midlands (County)
Integrity IT Solutions
Salary: From £15,000 to £17,500 per annum + Benefits
Posted: 6 days ago
Telford, Shropshire
ReThink Recruitment
Salary: £34000.00 - £43000.00 per annum + Bonus + Bens
Posted: 6 days ago
Rugby, Warwickshire
ReThink Recruitment
Salary: £20000 - £25000.00 per annum + Benefits
Posted: 6 days ago
Telford
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £45000.00 per annum
Posted: 8 days ago
Stoke on Trent
Ticketmaster
Salary: Competitive plus benefits
Posted: 10 days ago
Staffordshire
Betting Appointments
Salary: £35000 - £45000 per annum
Posted: 20 days ago
Wolverhampton, West Midlands (County)
Eurofins Food Testing
Salary: Very Competitive Salary Plus Excellent Benefits
Posted: 25 days ago