Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the Support Analyst role in IT jobs within the West Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 September 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to
5 Sep 2008
Same period last year
Rank3528
Rank change on same period last yearDown-7
Matching permanent IT job ads394457
As % of all UK permanent IT job ads sampled0.218 %0.192 %
As % of the category below5.080 %5.476 %
Salaries quoted346381
Average minimum salary£24,632£24,340
Average salary£26,522£25,810
% change on same period last year+2.76 %
Average maximum salary£28,412£27,279
UK excluding London average salary£27,391£27,186
% change on same period last year+0.75 %
West Midlands IT Job Market, Job TitlesJob Titles
West Midlands
Matching permanent IT job ads77568345
As % of all UK permanent IT job ads sampled4.292 %3.500 %
Salaries quoted66047255
Average minimum salary£32,846£33,931
Average salary£35,714£36,685
% change on same period last year-2.64 %
Average maximum salary£38,583£39,438
UK excluding London average salary£38,058£39,448
% change on same period last year-3.52 %
Support Analyst EnglandSupport Analyst
England

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Analyst across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Midlands region.

West Midlands Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the West Midlands region over the 3 months to 5 September 2008.

West Midlands Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 5 September 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamDown-7113£26,802+1.54 %
WarwickshireDown-864£26,819+6.76 %
StaffordshireDown-354£27,728+9.84 %
HerefordshireUp+1344£32,341+23.71 %
CoventryDown-941£22,098-12.04 %
WorcestershireDown-118£25,600+17.85 %
ShropshireDown-1817£23,633-7.62 %
Sutton ColdfieldNo change015£18,000-7.69 %
SolihullDown-1613£20,577-19.44 %
WalsallUp+111£26,318+15.17 %
West BromwichUp+15£37,000+30.39 %
WolverhamptonDown-24£20,063-17.26 %
KingswinfordUp+51--
StourbridgeDown-21--
DudleyDown-161£22,500+13.92 %
Support Analyst EnglandSupport Analyst
England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1358 (47.11 %)Windows
2242 (31.84 %)SQL
3219 (28.82 %)Active Directory
4214 (28.16 %)Microsoft
5152 (20.00 %)SQL Server
6130 (17.11 %)Oracle
7128 (16.84 %)Windows Server 2003
8125 (16.45 %)MS Excel
9121 (15.92 %)Windows XP
10113 (14.87 %)Windows 2000
11111 (14.61 %)UNIX
11111 (14.61 %)ITIL
12102 (13.42 %)MS Office
1395 (12.50 %)Citrix
1493 (12.24 %)LAN
1589 (11.71 %)TCP/IP
1686 (11.32 %)MS Exchange
1776 (10.00 %)Microsoft Certification
1874 (9.737 %)SLA
1972 (9.474 %)WAN
2065 (8.553 %)HTML
2065 (8.553 %)Linux
2163 (8.289 %)Java
2262 (8.158 %)MCSE
2359 (7.763 %)Windows 2000 Server
2457 (7.500 %)Remedy
2553 (6.974 %)Cisco
2652 (6.842 %)MCP
2747 (6.184 %)Degree
2845 (5.921 %)Pensions

Support Analyst
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application DevelopmentApplication Development
165 (8.553 %)HTML
240 (5.263 %).NET
328 (3.684 %)XML
423 (3.026 %)J2EE
518 (2.368 %)ASP.NET
615 (1.974 %)CSS
713 (1.711 %)ASP
812 (1.579 %)WebSphere
910 (1.316 %)JSP
109 (1.184 %)XHTML
109 (1.184 %)WebServices
118 (1.053 %).NET Framework
124 (0.526 %)Middleware
124 (0.526 %)SAP Basis
132 (0.263 %)SOAP
132 (0.263 %)Struts
132 (0.263 %)ODBC
132 (0.263 %)JDBC
132 (0.263 %)OC4J
141 (0.132 %)COM
West Midlands IT Job Market, Application PlatformsApplication Platforms
186 (11.32 %)MS Exchange
235 (4.605 %)Apache
334 (4.474 %)IIS
425 (3.289 %)Exchange Server 2003
519 (2.500 %)SharePoint
617 (2.237 %)WebLogic
715 (1.974 %)Lotus Notes
715 (1.974 %)Tomcat
810 (1.316 %)Lotus Domino
99 (1.184 %)Oracle Application Server
108 (1.053 %)CMS
116 (0.789 %)Blackberry Enterprise Server
125 (0.658 %)WebSphere MQ
134 (0.526 %)WebSphere Application Server
134 (0.526 %)iPlanet
134 (0.526 %)Exchange Server 2000
143 (0.395 %)MQSeries
152 (0.263 %)Tamino
161 (0.132 %)WPS
161 (0.132 %)OpenCms
West Midlands IT Job Market, ApplicationsApplications
1125 (16.45 %)MS Excel
2102 (13.42 %)MS Office
35 (0.658 %)CA Clarity
42 (0.263 %)MS PowerPoint
42 (0.263 %)MS Project
42 (0.263 %)MS Visio
51 (0.132 %)Acrobat
51 (0.132 %)NASTRAN
West Midlands IT Job Market, Business ApplicationsBusiness Applications
114 (1.842 %)Navision
212 (1.579 %)Movex
37 (0.921 %)Remedy ITSM
45 (0.658 %)Oracle HRMS
45 (0.658 %)MAXIMO
45 (0.658 %)BPCS
54 (0.526 %)Oracle 11i
54 (0.526 %)SAP R/3
54 (0.526 %)Oracle Applications
54 (0.526 %)Oracle Payroll
62 (0.263 %)MFGPRO
62 (0.263 %)SAP FI/CO
62 (0.263 %)SAP CO
62 (0.263 %)SAP Business One
62 (0.263 %)Line 100
62 (0.263 %)SAP FI
62 (0.263 %)SAP MM
71 (0.132 %)SAP PP
71 (0.132 %)Oracle EBS
71 (0.132 %)PeopleSoft HRMS
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
193 (12.24 %)LAN
289 (11.71 %)TCP/IP
372 (9.474 %)WAN
444 (5.789 %)Internet
534 (4.474 %)DNS
629 (3.816 %)Firewall
720 (2.632 %)Cisco IOS
720 (2.632 %)DDNS
819 (2.500 %)VPN
915 (1.974 %)Ethernet
109 (1.184 %)Wi-Fi
118 (1.053 %)DHCP
118 (1.053 %)VoIP
127 (0.921 %)Cisco PIX
136 (0.789 %)SAN
136 (0.789 %)Intranet
145 (0.658 %)Network Security
154 (0.526 %)NetScreen
154 (0.526 %)ADSL
163 (0.395 %)Wireless
West Midlands IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
1152 (20.00 %)SQL Server
243 (5.658 %)SQL Server 2005
338 (5.000 %)SQL Server 2000
420 (2.632 %)BusinessObjects
519 (2.500 %)SQL Server Reporting Services
618 (2.368 %)DTS
717 (2.237 %)Oracle 8/8i
816 (2.105 %)Crystal Reports
914 (1.842 %)DB2
1011 (1.447 %)TOAD
118 (1.053 %)SQL Server Integration Services
127 (0.921 %)RDBMS
136 (0.789 %)MySQL
145 (0.658 %)SAP BW
145 (0.658 %)MS Access
154 (0.526 %)Data Mining
163 (0.395 %)Oracle 10g
163 (0.395 %)Microsoft Analysis Services
163 (0.395 %)Cognos Impromptu
163 (0.395 %)SQL Server Analysis Services
West Midlands IT Job Market, Development ApplicationsDevelopment Applications
14 (0.526 %)VSS/SourceSafe
14 (0.526 %)Oracle Forms
23 (0.395 %)Visual Studio
West Midlands IT Job Market, GeneralGeneral
145 (5.921 %)Pensions
242 (5.526 %)Finance
337 (4.868 %)Government
434 (4.474 %)Health
524 (3.158 %)Retail
621 (2.763 %)Manufacturing
716 (2.105 %)Insurance
814 (1.842 %)Marketing
814 (1.842 %)Education
912 (1.579 %)Construction
1010 (1.316 %)Telecoms
119 (1.184 %)Back Office
119 (1.184 %)Law
126 (0.789 %)Local Government
134 (0.526 %)Online Gambling
134 (0.526 %)Online Betting
134 (0.526 %)Legal
134 (0.526 %)Banking
143 (0.395 %)Games
143 (0.395 %)Financial Institution
West Midlands IT Job Market, MiscellaneousMiscellaneous
144 (5.789 %)EPoS
224 (3.158 %)AS400
322 (2.895 %)Clustering
417 (2.237 %)Blackberry
512 (1.579 %)German Language
611 (1.447 %)French Language
611 (1.447 %)NHS
710 (1.316 %)Client/Server
88 (1.053 %)PDA
94 (0.526 %)Firmware
94 (0.526 %)Data Conversion
103 (0.395 %)Mathematics
112 (0.263 %)Replication
112 (0.263 %)Thin Client
112 (0.263 %)Management Information System
112 (0.263 %)Fat Client
121 (0.132 %)CMDB
121 (0.132 %)N-Tier
121 (0.132 %)Symmetrix
121 (0.132 %)EMC Centera
West Midlands IT Job Market, Operating SystemsOperating Systems
1358 (47.11 %)Windows
2128 (16.84 %)Windows Server 2003
3121 (15.92 %)Windows XP
4113 (14.87 %)Windows 2000
5111 (14.61 %)UNIX
665 (8.553 %)Linux
759 (7.763 %)Windows 2000 Server
841 (5.395 %)Windows NT
916 (2.105 %)Windows Vista
1013 (1.711 %)AIX
1110 (1.316 %)Solaris
1110 (1.316 %)Red Hat Linux
125 (0.658 %)SUSE
125 (0.658 %)HPUX
133 (0.395 %)Tru64
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
1111 (14.61 %)ITIL
235 (4.605 %)ERP
331 (4.079 %)Service Management
424 (3.158 %)Project Management
523 (3.026 %)CRM
523 (3.026 %)Security Cleared
620 (2.632 %)Migration
620 (2.632 %)Information Security
718 (2.368 %)Disaster Recovery
817 (2.237 %)Service Delivery
916 (2.105 %)Incident Management
916 (2.105 %)SC Cleared
1014 (1.842 %)Data Analysis
1113 (1.711 %)Time Management
1211 (1.447 %)Problem Management
1211 (1.447 %)ITSM
139 (1.184 %)Configuration Management
139 (1.184 %)PRINCE2
139 (1.184 %)Content Management
139 (1.184 %)Web Development
West Midlands IT Job Market, Programming LanguagesProgramming Languages
1242 (31.84 %)SQL
263 (8.289 %)Java
337 (4.868 %)VB
431 (4.079 %)PL/SQL
528 (3.684 %)Transact-SQL
623 (3.026 %)C#
717 (2.237 %)C
816 (2.105 %)C++
912 (1.579 %)Shell Script
1011 (1.447 %)COBOL
1110 (1.316 %)JavaScript
128 (1.053 %)VBA
136 (0.789 %)VB.NET
136 (0.789 %)PHP
143 (0.395 %)VBScript
143 (0.395 %)ABAP
152 (0.263 %)VB6
161 (0.132 %)Perl
West Midlands IT Job Market, QualificationsQualifications
176 (10.00 %)Microsoft Certification
262 (8.158 %)MCSE
352 (6.842 %)MCP
447 (6.184 %)Degree
517 (2.237 %)Cisco Certification
615 (1.974 %)HND
712 (1.579 %)ITIL Certification
811 (1.447 %)CCNP
811 (1.447 %)CCNA
811 (1.447 %)MCDST
98 (1.053 %)MCSA
106 (0.789 %)Citrix Certification
115 (0.658 %)CCDP
115 (0.658 %)CCA
124 (0.526 %)SAP Certification
132 (0.263 %)PRINCE2 Certification
132 (0.263 %)Network+ Certification
141 (0.132 %)MOS
141 (0.132 %)A+ Certification
141 (0.132 %)CCIE
West Midlands IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
174 (9.737 %)SLA
221 (2.763 %)ISO27001
31 (0.132 %)QA
31 (0.132 %)ISO9001
West Midlands IT Job Market, System SoftwareSystem Software
1219 (28.82 %)Active Directory
231 (4.079 %)Terminal Services
316 (2.105 %)Citrix Presentation Server
415 (1.974 %)Oracle RAC
511 (1.447 %)MetaFrame
69 (1.184 %)Backup Exec
77 (0.921 %)NetBackup
85 (0.658 %)ISA Server
94 (0.526 %)Microsoft Virtual Server
102 (0.263 %)VMware ESX
102 (0.263 %)VMware Infrastructure
West Midlands IT Job Market, Systems ManagementSystems Management
116 (2.105 %)MOM
27 (0.921 %)Unicenter
36 (0.789 %)CONTROL-M
45 (0.658 %)Systems Management Server (SMS)
45 (0.658 %)Legato
54 (0.526 %)WSUS
63 (0.395 %)Tivoli Storage Manager
72 (0.263 %)Tivoli
72 (0.263 %)Norton AntiVirus
81 (0.132 %)AutoSys
81 (0.132 %)Tivoli Identity Manager
81 (0.132 %)BMC Marimba
81 (0.132 %)EMC NetWorker
West Midlands IT Job Market, VendorsVendors
1214 (28.16 %)Microsoft
2130 (17.11 %)Oracle
395 (12.50 %)Citrix
457 (7.500 %)Remedy
553 (6.974 %)Cisco
631 (4.079 %)IBM
726 (3.421 %)Lotus
825 (3.289 %)JD Edwards
924 (3.158 %)SAP
1023 (3.026 %)Sage
1120 (2.632 %)Business Objects
1218 (2.368 %)PeopleSoft
1317 (2.237 %)Pegasus
1317 (2.237 %)Kerridge
1415 (1.974 %)VMware
1514 (1.842 %)Capita
1613 (1.711 %)Red Hat
1613 (1.711 %)HP
1711 (1.447 %)BEA
1810 (1.316 %)Sun