The statistics below represent IT jobs advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 92 109 71
Rank change year-on-year
+17 -38
Permanent jobs requiring a Support Analyst 159 113 229
As % of all permanent IT jobs located in the West Midlands 2.90% 2.20% 4.01%
As % of the Job Titles category 2.99% 2.27% 4.12%
Number of salaries quoted 143 100 213
Median salary £31,500 £27,500 £27,500
Median salary % change year-on-year
+14.54% -
90% offered a salary of more than £20,650 £19,450 £20,500
10% offered a salary of more than £40,000 £42,750 £39,000
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5310 4988 5553
As % of all permanent IT jobs located in the West Midlands 96.86% 97.08% 97.28%
Number of salaries quoted 4204 4210 4900
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Midlands region.

Support Analyst Salary Trend in the West Midlands

Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Midlands region over the 3 months to 4 December 2016.

Support Analyst Salary Histogram in the West Midlands

Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 54 £35,000 +9.37% 4
Staffordshire +9 35 £24,500 +2.08% 3
Coventry 0 18 £37,500 +25.00% 2
Solihull +6 16 £34,000 +41.66%
Worcestershire +12 14 £23,500 -21.66% 1
Warwickshire +11 9 £32,500 +35.41% 5
Dudley +12 7 £27,000 +14.89%
Shropshire -7 6 £25,000 -1.96% 1
Sutton Coldfield 0 3 £20,000 -16.66%
Walsall +11 1 £27,500 -0.90%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Analyst in the job title.

1 147 (45.51%) Windows
2 108 (33.44%) Microsoft
3 103 (31.89%) SQL
4 89 (27.55%) ITIL
5 86 (26.63%) Active Directory
6 85 (26.32%) SQL Server
7 61 (18.89%) Windows Server
8 59 (18.27%) MS Excel
9 47 (14.55%) Cisco
10 42 (13.00%) MS Office
10 42 (13.00%) VMware
10 42 (13.00%) Windows 7
11 39 (12.07%) C#
12 38 (11.76%) MS Exchange
12 38 (11.76%) Citrix
12 38 (11.76%) Finance
13 37 (11.46%) SQL Server 2008
13 37 (11.46%) Analytical Skills
14 36 (11.15%) TCP/IP
15 34 (10.53%) .NET
15 34 (10.53%) IIS
16 33 (10.22%) Linux
16 33 (10.22%) Firewall
17 28 (8.67%) SLA
18 25 (7.74%) LAN
18 25 (7.74%) WAN
18 25 (7.74%) Windows Server 2008
19 24 (7.43%) Windows Server 2003
20 23 (7.12%) DHCP
20 23 (7.12%) Incident Management

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (11.76%) MS Exchange
2 34 (10.53%) IIS
3 17 (5.26%) SharePoint
4 9 (2.79%) Exchange Server 2010
5 8 (2.48%) CMS
5 8 (2.48%) Exchange Server 2013
6 4 (1.24%) Exchange Server 2007
7 3 (0.93%) Exchange Server 2003
7 3 (0.93%) NetWeaver
7 3 (0.93%) SAP EP
7 3 (0.93%) SAP Portal
8 2 (0.62%) Drupal
8 2 (0.62%) Skype for Business
8 2 (0.62%) WordPress
9 1 (0.31%) Apache
9 1 (0.31%) Moodle
Applications
1 59 (18.27%) MS Excel
2 42 (13.00%) MS Office
3 5 (1.55%) MS PowerPoint
4 3 (0.93%) MS Visio
5 2 (0.62%) MS Project
Business Applications
1 11 (3.41%) SAP HCM
2 4 (1.24%) Dynamics AX
2 4 (1.24%) Dynamics CRM
3 3 (0.93%) SAP SRM
4 2 (0.62%) Magento
4 2 (0.62%) SAP Retail
4 2 (0.62%) Shopify
5 1 (0.31%) Pivotal CRM
5 1 (0.31%) Salesforce.com CRM
5 1 (0.31%) SAP HR
5 1 (0.31%) SAP Oil and Gas
5 1 (0.31%) SAP Payroll
Cloud Services
1 11 (3.41%) SuccessFactors
2 6 (1.86%) G Suite
2 6 (1.86%) Office 365
3 2 (0.62%) AdWords
3 2 (0.62%) Basecamp
3 2 (0.62%) SaaS
4 1 (0.31%) Amazon AWS
4 1 (0.31%) Microsoft Azure
4 1 (0.31%) OneDrive
Communications & Networking
1 36 (11.15%) TCP/IP
2 33 (10.22%) Firewall
3 25 (7.74%) LAN
3 25 (7.74%) WAN
4 23 (7.12%) DHCP
5 21 (6.50%) Wireless
6 20 (6.19%) DNS
7 17 (5.26%) VPN
8 15 (4.64%) VoIP
9 12 (3.72%) EIGRP
9 12 (3.72%) OSPF
10 9 (2.79%) Cisco Nexus
10 9 (2.79%) MPLS
10 9 (2.79%) SAN
11 8 (2.48%) Cisco ASA
11 8 (2.48%) IP Telephony
12 7 (2.17%) Intranet
12 7 (2.17%) VLAN
13 6 (1.86%) DSL
13 6 (1.86%) SSL
Database & Business Intelligence
1 85 (26.32%) SQL Server
2 37 (11.46%) SQL Server 2008
3 17 (5.26%) SQL Server 2005
4 16 (4.95%) SQL Server 2000
5 15 (4.64%) SQL Server 2012
6 9 (2.79%) MySQL
6 9 (2.79%) Relational Database
7 7 (2.17%) SQL Server Reporting Services
8 6 (1.86%) Crystal Reports
9 3 (0.93%) BusinessObjects
9 3 (0.93%) BusinessObjects Business Intelligence
9 3 (0.93%) SAP BW
9 3 (0.93%) SQL Server 2014
10 2 (0.62%) MS Access
10 2 (0.62%) Oracle Reports
10 2 (0.62%) RDBMS
10 2 (0.62%) SQL Server Integration Services
11 1 (0.31%) DB2
11 1 (0.31%) Oracle Database
Development Applications
1 3 (0.93%) Visual Studio
2 2 (0.62%) Git (software)
2 2 (0.62%) JIRA
2 2 (0.62%) Subversion
2 2 (0.62%) TortoiseSVN
3 1 (0.31%) Fiddler
3 1 (0.31%) SQL Server Management Studio (SSMS)
General
1 38 (11.76%) Finance
2 20 (6.19%) Retail
3 18 (5.57%) Manufacturing
4 11 (3.41%) Publishing
5 6 (1.86%) Advertising
6 5 (1.55%) Law
7 4 (1.24%) German Language
7 4 (1.24%) Marketing
8 3 (0.93%) French Language
8 3 (0.93%) Legal
8 3 (0.93%) Military
9 2 (0.62%) Banking
10 1 (0.31%) Aerospace
10 1 (0.31%) Automotive
10 1 (0.31%) Investment Banking
10 1 (0.31%) Telecoms
Libraries, Frameworks & Software Standards
1 34 (10.53%) .NET
2 10 (3.10%) XML
3 5 (1.55%) HTML
4 4 (1.24%) ASP.NET
4 4 (1.24%) WCF
4 4 (1.24%) Web Services
5 3 (0.93%) BAPI
5 3 (0.93%) CSS
5 3 (0.93%) SAP ALE
5 3 (0.93%) SAP Basis
5 3 (0.93%) SAP PI
5 3 (0.93%) SAP XI
5 3 (0.93%) Web Dynpro
6 2 (0.62%) jQuery
6 2 (0.62%) LAMP
6 2 (0.62%) LEMP Stack
6 2 (0.62%) Twitter Bootstrap
6 2 (0.62%) XSLT
7 1 (0.31%) EDI
7 1 (0.31%) WAP
Miscellaneous
1 37 (11.46%) Analytical Skills
2 22 (6.81%) Data Centre
3 8 (2.48%) Management Information System
4 7 (2.17%) iSeries
5 5 (1.55%) Clustering
5 5 (1.55%) FMCG
6 4 (1.24%) Computer Science
6 4 (1.24%) Driving Licence
6 4 (1.24%) Replication
7 3 (0.93%) Mathematics
8 1 (0.31%) AS400
8 1 (0.31%) Cyber Attack
8 1 (0.31%) Distributed Denial-of-Service
8 1 (0.31%) Handset
8 1 (0.31%) Mobile App
8 1 (0.31%) Mobile Banking
8 1 (0.31%) N-Tier
8 1 (0.31%) Reinsurance
8 1 (0.31%) TRADACOMS
8 1 (0.31%) Virtual Team
Operating Systems
1 147 (45.51%) Windows
2 61 (18.89%) Windows Server
3 42 (13.00%) Windows 7
4 33 (10.22%) Linux
5 25 (7.74%) Windows Server 2008
6 24 (7.43%) Windows Server 2003
7 19 (5.88%) Windows 8
7 19 (5.88%) Windows Server 2012
8 18 (5.57%) Windows XP
9 13 (4.02%) Windows 10
10 11 (3.41%) Windows Vista
11 10 (3.10%) Unix
12 6 (1.86%) Apple iOS
13 5 (1.55%) Android
14 4 (1.24%) Red Hat Enterprise Linux
15 3 (0.93%) CentOS
16 2 (0.62%) Mac OS X
16 2 (0.62%) Solaris
16 2 (0.62%) SUSE
17 1 (0.31%) Debian
Processes & Methodologies
1 89 (27.55%) ITIL
2 23 (7.12%) Incident Management
3 17 (5.26%) CRM
3 17 (5.26%) ERP
4 16 (4.95%) Service Management
5 15 (4.64%) Continuous Improvement
6 14 (4.33%) Agile Software Development
6 14 (4.33%) Time Management
7 13 (4.02%) Business Development
7 13 (4.02%) Network Monitoring
7 13 (4.02%) Workflow
8 12 (3.72%) Service Delivery
9 11 (3.41%) ITSM
9 11 (3.41%) Presales
9 11 (3.41%) Project Management
9 11 (3.41%) Project Planning
9 11 (3.41%) Ticket Management
10 10 (3.10%) Release Management
11 9 (2.79%) Business Intelligence
11 9 (2.79%) Logistics
Programming Languages
1 103 (31.89%) SQL
2 39 (12.07%) C#
3 20 (6.19%) Java
4 6 (1.86%) JavaScript
4 6 (1.86%) T-SQL
4 6 (1.86%) VB
5 5 (1.55%) PHP
5 5 (1.55%) VB.NET
6 4 (1.24%) PowerShell
7 3 (0.93%) ABAP
7 3 (0.93%) RPG
7 3 (0.93%) VBScript
8 2 (0.62%) Bash Shell
8 2 (0.62%) Delphi
8 2 (0.62%) R
8 2 (0.62%) VB6
9 1 (0.31%) Google Apps Script
9 1 (0.31%) Tcl
9 1 (0.31%) VBA
9 1 (0.31%) X++
Qualifications
1 23 (7.12%) Degree
2 12 (3.72%) Cisco Certification
3 11 (3.41%) CCNP
3 11 (3.41%) ITIL Foundation Certificate
4 8 (2.48%) ITIL Certification
5 6 (1.86%) CCNA
5 6 (1.86%) CISSP
6 5 (1.55%) MCSE
6 5 (1.55%) Microsoft Certification
7 3 (0.93%) Security Cleared
8 2 (0.62%) CCA
8 2 (0.62%) CCDA
8 2 (0.62%) Citrix Certification
8 2 (0.62%) MCITP
8 2 (0.62%) MCTS
8 2 (0.62%) SC Cleared
9 1 (0.31%) CREST Certified
9 1 (0.31%) DV Cleared
9 1 (0.31%) GIAC
9 1 (0.31%) MCSA
Quality Assurance & Compliance
1 28 (8.67%) SLA
2 4 (1.24%) Sarbanes-Oxley
3 2 (0.62%) GxP
System Software
1 86 (26.63%) Active Directory
2 18 (5.57%) VMware Infrastructure
3 6 (1.86%) Hyper-V
4 5 (1.55%) vSphere
4 5 (1.55%) XenApp
5 2 (0.62%) Citrix Presentation Server
5 2 (0.62%) Terminal Server
5 2 (0.62%) XenDesktop
Systems Management
1 5 (1.55%) Cisco CUCM
1 5 (1.55%) Nagios
1 5 (1.55%) SCCM
2 2 (0.62%) Norton AntiVirus
2 2 (0.62%) Tivoli
2 2 (0.62%) WhatsUp Gold
2 2 (0.62%) Zenoss
3 1 (0.31%) AirWatch
3 1 (0.31%) Backup Exec
3 1 (0.31%) Cacti
3 1 (0.31%) Casper Suite
3 1 (0.31%) Cisco UCCX
3 1 (0.31%) Control-M
3 1 (0.31%) DameWare
3 1 (0.31%) Host Intrusion Detection System
3 1 (0.31%) Icinga
3 1 (0.31%) NetBackup
3 1 (0.31%) OpenNMS
3 1 (0.31%) Tivoli Storage Manager
3 1 (0.31%) WSUS
Vendors
1 108 (33.44%) Microsoft
2 47 (14.55%) Cisco
3 42 (13.00%) VMware
4 38 (11.76%) Citrix
5 20 (6.19%) SAP
6 18 (5.57%) SolarWinds
7 12 (3.72%) IBM
8 10 (3.10%) Oracle
8 10 (3.10%) RedPrairie
9 8 (2.48%) Google
9 8 (2.48%) ServiceNow
10 7 (2.17%) Palo Alto
10 7 (2.17%) Riverbed
11 6 (1.86%) NetApp
11 6 (1.86%) Red Hat
12 5 (1.55%) Adobe
12 5 (1.55%) Dynatrace
12 5 (1.55%) F5
12 5 (1.55%) HP
13 4 (1.24%) Symantec
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 hours ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 hours ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £28000.00 - £32000.00 per annum
Posted: 2 days ago
Telford, Shropshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Lichfield, Staffordshire
Spring Technology
Salary: £23000.00 - £27000.00 per annum
Posted: 6 days ago
Rugby, Warwickshire
ReThink Recruitment
Salary: £20000 - £25000.00 per annum + Generous Benefits Package
Posted: 6 days ago
Birmingham
Carter Personnel Consultants Limited
Salary: benefits
Posted: 4 days ago
Herefordshire
Senitor Associates
Salary: £18000 - £22000 per annum + Great Benefits + Company
Posted: 6 days ago
Coventry, West Midlands (County)
First Utility
Salary: From £22,000 to £28,000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Erin Associates
Salary: £22000 - £23000 per annum + Benefits
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22k - 26k per year + bonus
Posted: 6 days ago
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 6 days ago
Warwick, Warwickshire
Accenture
Salary: Up to £24,500 per annum
Posted: 6 days ago
Rugby, Warwickshire
Bluetownonline
Posted: 5 days ago