The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 64 44 66
Rank change year-on-year
-20 +22
Permanent jobs requiring a 1st Line Support 6 5 2
As % of all permanent IT jobs located in Warrington 1.18% 1.46% 0.38%
As % of the Job Titles category 1.26% 1.56% 0.39%
Number of salaries quoted 5 5 2
Average salary £19,500 £19,000 £17,000
Average salary % change year-on-year
+2.63% +11.76%
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warrington
Permanent IT job ads with a match in the
Job Titles category
477 320 518
As % of all permanent IT jobs located in Warrington 94.08% 93.29% 99.23%
Number of salaries quoted 401 258 447
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,500 £25,000
10% offered a salary of more than £47,500 £45,000 £46,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Warrington

1st Line Support
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Warrington region.

1st Line Support Salary Trend in Warrington

1st Line Support
Top 30 Related IT Skills in Warrington

For the 6 months to 27 August 2014, IT jobs across the Warrington region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 17 (94.44%) Windows
2 14 (77.78%) MS Excel
3 11 (61.11%) Active Directory
4 9 (50.00%) VMware
4 9 (50.00%) MS Office
4 9 (50.00%) Microsoft
4 9 (50.00%) Windows Server 2008
5 8 (44.44%) Windows 7
5 8 (44.44%) TCP/IP
5 8 (44.44%) VPN
5 8 (44.44%) Citrix
6 7 (38.89%) Microsoft Certification
6 7 (38.89%) Service Management
6 7 (38.89%) MS Exchange
6 7 (38.89%) ITIL
6 7 (38.89%) SQL
6 7 (38.89%) IIS
6 7 (38.89%) VMware Infrastructure
6 7 (38.89%) MCTS
6 7 (38.89%) Windows Server 2012
7 6 (33.33%) Exchange Server 2010
7 6 (33.33%) Management Information System
7 6 (33.33%) Hyper-V
7 6 (33.33%) MCP
7 6 (33.33%) MCSA
8 2 (11.11%) Windows Server 2003
8 2 (11.11%) LAN
8 2 (11.11%) WAN
9 1 (5.56%) DNS
9 1 (5.56%) Cisco

1st Line Support
Top Related IT Skills in Warrington by Category

For the 6 months to 27 August 2014, IT jobs across the Warrington region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (38.89%) IIS
1 7 (38.89%) MS Exchange
2 6 (33.33%) Exchange Server 2010
Applications
1 14 (77.78%) MS Excel
2 9 (50.00%) MS Office
Communications & Networking
1 8 (44.44%) TCP/IP
1 8 (44.44%) VPN
2 2 (11.11%) LAN
2 2 (11.11%) WAN
3 1 (5.56%) DNS
3 1 (5.56%) SAN
3 1 (5.56%) Firewall
General
1 1 (5.56%) Finance
Miscellaneous
1 6 (33.33%) Management Information System
Operating Systems
1 17 (94.44%) Windows
2 9 (50.00%) Windows Server 2008
3 8 (44.44%) Windows 7
4 7 (38.89%) Windows Server 2012
5 2 (11.11%) Windows Server 2003
6 1 (5.56%) Windows 8
6 1 (5.56%) Linux
6 1 (5.56%) Windows XP
Processes & Methodologies
1 7 (38.89%) ITIL
1 7 (38.89%) Service Management
Programming Languages
1 7 (38.89%) SQL
Qualifications
1 7 (38.89%) Microsoft Certification
1 7 (38.89%) MCTS
2 6 (33.33%) MCSA
2 6 (33.33%) MCP
3 1 (5.56%) MCSE
3 1 (5.56%) VMware Certified Professional (VCP)
System Software
1 11 (61.11%) Active Directory
2 7 (38.89%) VMware Infrastructure
3 6 (33.33%) Hyper-V
4 1 (5.56%) vSphere
4 1 (5.56%) VMware ESXi
Vendors
1 9 (50.00%) Microsoft
1 9 (50.00%) VMware
2 8 (44.44%) Citrix
3 1 (5.56%) Sophos
3 1 (5.56%) SonicWALL
3 1 (5.56%) Draytek
3 1 (5.56%) Cisco
Warrington, Cheshire
Circle Recruitment
Salary: £16000 - £18000 per annum + benefits
Posted: Yesterday
Warrington, Cheshire
Senitor Associates
Salary: £22000 per annum + training
Posted: 6 days ago