The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 58 69 -
Rank change year-on-year
+11 -
Permanent jobs requiring a 1st Line Support 7 1 0
As % of all permanent IT jobs located in Watford 1.43% 0.16% -
As % of the Job Titles category 1.44% 0.17% -
Number of salaries quoted 1 1 0
Average salary £26,000 £18,000 -
Average salary % change year-on-year
+44.44% -
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
486 583 280
As % of all permanent IT jobs located in Watford 98.98% 95.57% 95.89%
Number of salaries quoted 356 450 222
Average salary £45,000 £44,000 £40,000
Average salary % change year-on-year
+2.27% +10.00%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £65,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Watford

1st Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Watford region.

1st Line Support Salary Trend in Watford

1st Line Support
Top 30 Related IT Skills in Watford

For the 6 months to 29 May 2015, IT jobs across the Watford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (100.00%) Windows
2 9 (90.00%) TCP/IP
3 8 (80.00%) VPN
3 8 (80.00%) Microsoft
3 8 (80.00%) Active Directory
3 8 (80.00%) MS Office
3 8 (80.00%) MS Exchange
4 7 (70.00%) VMware
4 7 (70.00%) VMware Workstation
4 7 (70.00%) Information Security
4 7 (70.00%) VMware Infrastructure
4 7 (70.00%) Windows Server 2008
4 7 (70.00%) Red Hat Enterprise Linux
4 7 (70.00%) ITIL
4 7 (70.00%) Linux
4 7 (70.00%) Terminal Services
4 7 (70.00%) Windows Server 2003
4 7 (70.00%) DNS
4 7 (70.00%) DHCP
4 7 (70.00%) Handset
4 7 (70.00%) Cloud Computing
4 7 (70.00%) Amazon AWS
4 7 (70.00%) vSphere
4 7 (70.00%) VMware ESXi
4 7 (70.00%) Office 365
4 7 (70.00%) Windows Server 2012
4 7 (70.00%) Mentoring
4 7 (70.00%) Data Centre
5 6 (60.00%) Mathematics
5 6 (60.00%) C

1st Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 29 May 2015, IT jobs across the Watford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (80.00%) MS Exchange
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) Exchange Server 2003
Applications
1 8 (80.00%) MS Office
2 6 (60.00%) MS Excel
Cloud Services
1 7 (70.00%) Cloud Computing
1 7 (70.00%) Amazon AWS
1 7 (70.00%) Office 365
Communications & Networking
1 9 (90.00%) TCP/IP
2 8 (80.00%) VPN
3 7 (70.00%) DNS
3 7 (70.00%) DHCP
4 3 (30.00%) LAN
4 3 (30.00%) WAN
5 1 (10.00%) Firewall
General
1 1 (10.00%) Games
1 1 (10.00%) Publishing
Miscellaneous
1 7 (70.00%) Handset
1 7 (70.00%) Data Centre
2 6 (60.00%) Mathematics
Operating Systems
1 10 (100.00%) Windows
2 7 (70.00%) Windows Server 2008
2 7 (70.00%) Red Hat Enterprise Linux
2 7 (70.00%) Linux
2 7 (70.00%) Windows Server 2003
2 7 (70.00%) Windows Server 2012
3 2 (20.00%) Windows XP
3 2 (20.00%) Windows 7
3 2 (20.00%) Windows 8
Processes & Methodologies
1 7 (70.00%) Information Security
1 7 (70.00%) ITIL
1 7 (70.00%) Mentoring
2 1 (10.00%) Network Management
2 1 (10.00%) Service Delivery
Programming Languages
1 6 (60.00%) C
System Software
1 8 (80.00%) Active Directory
2 7 (70.00%) VMware Workstation
2 7 (70.00%) VMware Infrastructure
2 7 (70.00%) Terminal Services
2 7 (70.00%) vSphere
2 7 (70.00%) VMware ESXi
Vendors
1 8 (80.00%) Microsoft
2 7 (70.00%) VMware
3 1 (10.00%) Citrix