The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
First Line Support
Rank 72 - 57
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 2 0 2
As % of all permanent IT jobs located in Watford 0.32% - 0.45%
As % of the Job Titles category 0.33% - 0.48%
Number of salaries quoted 2 0 2
Average salary £22,000 - £20,500
90% offered a salary of more than £18,800 - £17,700
10% offered a salary of more than £25,200 - £23,300
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
605 361 421
As % of all permanent IT jobs located in Watford 95.88% 96.52% 95.03%
Number of salaries quoted 458 284 306
Average salary £45,000 £37,000 £40,000
Average salary % change year-on-year
+21.62% -7.50%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £65,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

1st Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Watford

1st Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Watford region.

1st Line Support Salary Trend in Watford

1st Line Support
Top 23 Related IT Skills in Watford

For the 6 months to 27 November 2014, IT jobs across the Watford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (66.67%) Active Directory
2 3 (50.00%) MS Office
2 3 (50.00%) Law
3 2 (33.33%) Legal
3 2 (33.33%) MS Excel
3 2 (33.33%) SLA
3 2 (33.33%) Microsoft
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) Remedy
4 1 (16.67%) TCP/IP
4 1 (16.67%) ITIL
4 1 (16.67%) MCP
4 1 (16.67%) Windows
4 1 (16.67%) Windows 7
4 1 (16.67%) Windows 8
4 1 (16.67%) IT Asset Management
4 1 (16.67%) Asset Management
4 1 (16.67%) MS PowerPoint
4 1 (16.67%) MCTS
4 1 (16.67%) Incident Management
4 1 (16.67%) Mathematics
4 1 (16.67%) Video Conferencing
4 1 (16.67%) C

1st Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 27 November 2014, IT jobs across the Watford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (50.00%) MS Office
2 2 (33.33%) MS Excel
3 1 (16.67%) MS PowerPoint
Communications & Networking
1 1 (16.67%) TCP/IP
General
1 3 (50.00%) Law
2 2 (33.33%) Legal
Miscellaneous
1 1 (16.67%) Mathematics
1 1 (16.67%) Video Conferencing
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows 8
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Asset Management
1 1 (16.67%) Incident Management
1 1 (16.67%) IT Asset Management
Programming Languages
1 1 (16.67%) C
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) MCTS
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 4 (66.67%) Active Directory
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Remedy