The statistics below represent IT jobs advertised across the Hertfordshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
First Line Support
East of England / Hertfordshire
Rank 122 130 126
Rank change year-on-year
+8 -4
Permanent jobs requiring a 1st Line Support 12 14 16
As % of all permanent IT jobs located in Hertfordshire 0.59% 0.68% 0.78%
As % of the Job Titles category 0.61% 0.69% 0.81%
Number of salaries quoted 12 13 15
Median salary £21,500 £23,000 £17,000
Median salary % change year-on-year
-6.52% +35.29%
90% offered a salary of more than £21,000 £15,100 £16,500
10% offered a salary of more than £25,000 £26,600 £23,000
UK excluding London median salary £21,000 £21,000 £19,750
% change year-on-year
- +6.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1963 2024 1977
As % of all permanent IT jobs located in Hertfordshire 97.18% 97.73% 96.53%
Number of salaries quoted 1629 1733 1584
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £27,500 £27,000
10% offered a salary of more than £65,000 £63,500 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Hertfordshire

1st Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Hertfordshire region.

1st Line Support Salary Trend in Hertfordshire

1st Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hertfordshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Potters Bar - 6 £21,000 -
Watford +1 3 £25,000 +38.88% 1
1st Line Support
East of England

1st Line Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 1st Line Support in the job title.

1 26 (78.79%) Windows
2 21 (63.64%) Active Directory
3 18 (54.55%) Microsoft
3 18 (54.55%) MS Office
4 15 (45.45%) MS Excel
5 13 (39.39%) Windows 7
6 9 (27.27%) SQL
7 8 (24.24%) Remote Desktop
7 8 (24.24%) Windows Server
7 8 (24.24%) ITIL
7 8 (24.24%) Linux
7 8 (24.24%) VMware
8 7 (21.21%) Handset
8 7 (21.21%) WAN
9 6 (18.18%) VMware Infrastructure
9 6 (18.18%) Windows Server 2008
9 6 (18.18%) Red Hat Enterprise Linux
9 6 (18.18%) Mentoring
9 6 (18.18%) Data Centre
9 6 (18.18%) Ticket Management
9 6 (18.18%) Office 365
9 6 (18.18%) Windows Server 2012
9 6 (18.18%) Case Management
9 6 (18.18%) DHCP
9 6 (18.18%) TCP/IP
9 6 (18.18%) VPN
9 6 (18.18%) DNS
9 6 (18.18%) Terminal Services
9 6 (18.18%) Document Management
9 6 (18.18%) VMware Workstation

1st Line Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.12%) MS Exchange
Applications
1 18 (54.55%) MS Office
2 15 (45.45%) MS Excel
Business Applications
1 1 (3.03%) Dynamics CRM
Cloud Services
1 6 (18.18%) Office 365
Communications & Networking
1 8 (24.24%) Remote Desktop
2 7 (21.21%) WAN
3 6 (18.18%) DHCP
3 6 (18.18%) DNS
3 6 (18.18%) TCP/IP
3 6 (18.18%) VPN
4 3 (9.09%) Firewall
5 1 (3.03%) Cisco ASA
5 1 (3.03%) Cisco Nexus
5 1 (3.03%) LAN
General
1 1 (3.03%) Advertising
1 1 (3.03%) Finance
Libraries, Frameworks & Software Standards
1 2 (6.06%) HTML
Miscellaneous
1 7 (21.21%) Handset
2 6 (18.18%) Data Centre
3 2 (6.06%) iPad
3 2 (6.06%) Replication
3 2 (6.06%) Smartphone
4 1 (3.03%) Fat Client
4 1 (3.03%) Thin Client
Operating Systems
1 26 (78.79%) Windows
2 13 (39.39%) Windows 7
3 8 (24.24%) Linux
3 8 (24.24%) Windows Server
4 6 (18.18%) Red Hat Enterprise Linux
4 6 (18.18%) Windows Server 2008
4 6 (18.18%) Windows Server 2012
5 5 (15.15%) Windows XP
6 2 (6.06%) Unix
6 2 (6.06%) Windows 10
6 2 (6.06%) Windows 8
Processes & Methodologies
1 8 (24.24%) ITIL
2 6 (18.18%) Case Management
2 6 (18.18%) Document Management
2 6 (18.18%) Information Security
2 6 (18.18%) Mentoring
2 6 (18.18%) Service Delivery
2 6 (18.18%) Ticket Management
3 4 (12.12%) Stakeholder Management
4 2 (6.06%) SDLC
5 1 (3.03%) CRM
5 1 (3.03%) Knowledge Management
Programming Languages
1 9 (27.27%) SQL
2 2 (6.06%) JavaScript
3 1 (3.03%) Java
3 1 (3.03%) PHP
Qualifications
1 1 (3.03%) CCNA
1 1 (3.03%) Cisco Certification
1 1 (3.03%) MCSA
1 1 (3.03%) MCSE
1 1 (3.03%) Microsoft Certification
System Software
1 21 (63.64%) Active Directory
2 6 (18.18%) Terminal Services
2 6 (18.18%) VMware Infrastructure
2 6 (18.18%) VMware Workstation
Vendors
1 18 (54.55%) Microsoft
2 8 (24.24%) VMware
3 4 (12.12%) Citrix
4 1 (3.03%) Cisco
4 1 (3.03%) Meraki
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 2 days ago
Watford, Hertfordshire
Firway Consulting
Salary: From £18,000 to £21,000 per annum Circa £20k + Bens
Posted: 6 days ago
Hertfordshire
Nigel Frank International Ltd
Salary: £18000 - £20000 per annum + Career, Graduate Friendly
Posted: 8 days ago