The table below looks at the statistics for CRM skills in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 52 52 42
Rank change year-on-year
0 -10
Permanent jobs citing CRM 16 9 20
As % of all permanent IT jobs located in Watford 2.96% 2.37% 5.41%
As % of the Processes & Methodologies category 3.57% 3.08% 6.67%
Number of salaries quoted 14 3 14
Average salary £36,750 £25,000 £33,250
Average salary % change year-on-year
+47.00% -24.81%
90% offered a salary of more than £27,500 £20,200 £32,500
10% offered a salary of more than £46,000 £26,200 £35,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Watford region.

Processes & Methodologies Category
Watford
Permanent IT job ads with a match in the
Processes & Methodologies category
448 292 300
As % of all permanent IT jobs located in Watford 82.81% 76.84% 81.08%
Number of salaries quoted 312 216 194
Average salary £45,000 £40,000 £47,500
Average salary % change year-on-year
+12.50% -15.78%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £65,000 £59,600
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Watford region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Watford

CRM
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Watford region.

CRM Salary Trend in Watford

CRM
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing CRM across the Watford region over the 3 months to 19 September 2014.

CRM Salary Histogram in Watford

CRM
Top 30 Related IT Skills in Watford

For the 6 months to 19 September 2014, IT jobs across the Watford region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 13 (41.94%) SQL
2 12 (38.71%) Microsoft
3 10 (32.26%) Degree
4 9 (29.03%) SLA
4 9 (29.03%) Windows
5 8 (25.81%) SQL Server
6 7 (22.58%) MS Excel
6 7 (22.58%) Data Mining
6 7 (22.58%) Dynamics CRM
7 6 (19.35%) Analytical Skills
8 5 (16.13%) Marketing
8 5 (16.13%) Retail
9 4 (12.90%) EPoS
9 4 (12.90%) Project Management
9 4 (12.90%) Active Directory
9 4 (12.90%) ITIL
9 4 (12.90%) E-Commerce
9 4 (12.90%) MS Exchange
9 4 (12.90%) SOA
9 4 (12.90%) MS Project
9 4 (12.90%) MS Office
9 4 (12.90%) .NET
9 4 (12.90%) Validation
9 4 (12.90%) Network Management
10 3 (9.68%) Propensity Modelling
10 3 (9.68%) Analytics
10 3 (9.68%) R
10 3 (9.68%) Direct Marketing
10 3 (9.68%) MCTS
10 3 (9.68%) MCITP

CRM
Top Related IT Skills in Watford by Category

For the 6 months to 19 September 2014, IT jobs across the Watford region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) MS Exchange
2 3 (9.68%) SAS
2 3 (9.68%) SharePoint
3 2 (6.45%) SharePoint Server
4 1 (3.23%) SugarCRM
4 1 (3.23%) Lync
4 1 (3.23%) Exchange Server 2013
4 1 (3.23%) Content Management Server
Applications
1 7 (22.58%) MS Excel
2 4 (12.90%) MS Project
2 4 (12.90%) MS Office
3 3 (9.68%) SPSS
Business Applications
1 7 (22.58%) Dynamics CRM
2 2 (6.45%) SalesLogix
3 1 (3.23%) Dynamics NAV
3 1 (3.23%) SAP APO
3 1 (3.23%) SAP CRM
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 1 (3.23%) LAN
1 1 (3.23%) DHCP
1 1 (3.23%) TCP/IP
1 1 (3.23%) DNS
1 1 (3.23%) Wireless
Database & Business Intelligence
1 8 (25.81%) SQL Server
2 7 (22.58%) Data Mining
3 2 (6.45%) SQL Server Reporting Services
4 1 (3.23%) SQL Server 2012
General
1 5 (16.13%) Retail
1 5 (16.13%) Marketing
2 3 (9.68%) Advertising
3 2 (6.45%) Pharmaceutical
3 2 (6.45%) Telecoms
4 1 (3.23%) Finance
4 1 (3.23%) Manufacturing
Job Titles
1 5 (16.13%) Consultant
2 4 (12.90%) Solutions Architect
2 4 (12.90%) Architect
2 4 (12.90%) Infrastructure Engineer
2 4 (12.90%) Service Manager
2 4 (12.90%) CRM Consultant
2 4 (12.90%) Developer
2 4 (12.90%) MIS Manager
3 3 (9.68%) Analyst
3 3 (9.68%) Marketing Consultant
3 3 (9.68%) Infrastructure Support Engineer
3 3 (9.68%) Support Engineer
4 2 (6.45%) Project Manager
4 2 (6.45%) Operations Manager
5 1 (3.23%) Business Analyst
5 1 (3.23%) Desktop Support
5 1 (3.23%) Support Technician
5 1 (3.23%) Support Analyst
5 1 (3.23%) Desktop Support Analyst
5 1 (3.23%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
2 2 (6.45%) Classic ASP
2 2 (6.45%) HTML
2 2 (6.45%) COM
3 1 (3.23%) CSS
3 1 (3.23%) XML
3 1 (3.23%) XSL
3 1 (3.23%) Web Dynpro
3 1 (3.23%) Ajax
3 1 (3.23%) Windows SharePoint Services
3 1 (3.23%) SAP Business Workflow
3 1 (3.23%) SAP PI
3 1 (3.23%) HTML5
3 1 (3.23%) ASP.NET
Miscellaneous
1 6 (19.35%) Analytical Skills
2 4 (12.90%) EPoS
3 3 (9.68%) PMI
3 3 (9.68%) Smartphone
3 3 (9.68%) Statistics
4 2 (6.45%) Biotechnology
4 2 (6.45%) Data Integration
4 2 (6.45%) Management Information System
Operating Systems
1 9 (29.03%) Windows
2 1 (3.23%) Windows XP
2 1 (3.23%) Windows Server 2008
2 1 (3.23%) Windows 7
2 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 4 (12.90%) ITIL
1 4 (12.90%) E-Commerce
1 4 (12.90%) SOA
1 4 (12.90%) Project Management
1 4 (12.90%) Validation
1 4 (12.90%) Network Management
2 3 (9.68%) Change Management
2 3 (9.68%) Analytics
2 3 (9.68%) Propensity Modelling
2 3 (9.68%) Configuration Management
2 3 (9.68%) Direct Marketing
2 3 (9.68%) ERP
3 1 (3.23%) PRINCE2
3 1 (3.23%) Service Management
3 1 (3.23%) Service Delivery
3 1 (3.23%) Business Intelligence
3 1 (3.23%) Problem Management
3 1 (3.23%) User Acceptance Testing
3 1 (3.23%) Performance Management
3 1 (3.23%) Data Protection
Programming Languages
1 13 (41.94%) SQL
2 3 (9.68%) JavaScript
2 3 (9.68%) R
3 1 (3.23%) VB.NET
3 1 (3.23%) ABAP
3 1 (3.23%) C#
3 1 (3.23%) Java
Qualifications
1 10 (32.26%) Degree
2 3 (9.68%) Microsoft Certification
2 3 (9.68%) PMI Certification
2 3 (9.68%) MCTS
2 3 (9.68%) MCITP
3 1 (3.23%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (29.03%) SLA
2 1 (3.23%) QA
System Software
1 4 (12.90%) Active Directory
2 1 (3.23%) VMware Infrastructure
2 1 (3.23%) Hyper-V
Vendors
1 12 (38.71%) Microsoft
2 3 (9.68%) Oracle
3 2 (6.45%) SAP
3 2 (6.45%) Sage
3 2 (6.45%) Salesforce.com
4 1 (3.23%) VMware
4 1 (3.23%) Siebel
4 1 (3.23%) Citrix
4 1 (3.23%) Avaya