The table below looks at the statistics for CRM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 62 75 76
Rank change year-on-year
+13 +1
Permanent jobs citing CRM 94 57 95
As % of all permanent IT jobs located in Hertfordshire 4.04% 3.01% 3.15%
As % of the Processes & Methodologies category 5.18% 3.98% 4.08%
Number of salaries quoted 86 48 65
Average salary £45,000 £44,250 £40,000
Average salary % change year-on-year
+1.69% +10.62%
90% offered a salary of more than £27,500 £27,500 £32,500
10% offered a salary of more than £58,750 £55,750 £55,000
UK excluding London average salary £42,500 £43,750 £40,000
% change year-on-year
-2.85% +9.37%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1814 1431 2326
As % of all permanent IT jobs located in Hertfordshire 78.02% 75.55% 77.22%
Number of salaries quoted 1422 1079 1958
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £70,000 £61,000 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Hertfordshire region.

CRM Salary Trend in Hertfordshire

CRM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing CRM across the Hertfordshire region over the 3 months to 22 December 2014.

CRM Salary Histogram in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford 0 29 £42,500 +1.79% 2
Hemel Hempstead -2 11 £50,000 -0.49%
Rickmansworth - 6 £31,000 -
Hertford 0 5 £55,000 +22.22%
Stevenage - 4 £32,500 -
Hitchin - 2 £37,500 -
Welwyn Garden City -14 1 £63,500 +81.42%
CRM
East of England

CRM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 December 2014, IT jobs across the Hertfordshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 79 (41.58%) Dynamics CRM
2 78 (41.05%) MS Excel
3 77 (40.53%) Microsoft
4 66 (34.74%) Finance
5 57 (30.00%) SQL
6 40 (21.05%) Project Management
7 39 (20.53%) SharePoint
8 33 (17.37%) SQL Server
9 32 (16.84%) MS Office
9 32 (16.84%) Windows
10 31 (16.32%) ERP
10 31 (16.32%) Security Cleared
11 29 (15.26%) SAP
12 27 (14.21%) .NET
12 27 (14.21%) SC Cleared
13 25 (13.16%) Business Analysis
14 24 (12.63%) C#
15 23 (12.11%) MS Project
16 22 (11.58%) Billing
17 21 (11.05%) Oracle
18 20 (10.53%) Agresso
18 20 (10.53%) JavaScript
19 19 (10.00%) Business Intelligence
19 19 (10.00%) Degree
20 18 (9.47%) Root Cause Analysis
21 16 (8.42%) Data Management
21 16 (8.42%) Linux
22 15 (7.89%) MS Access
22 15 (7.89%) Data Modelling
22 15 (7.89%) TOGAF

CRM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 December 2014, IT jobs across the Hertfordshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 39 (20.53%) SharePoint
2 15 (7.89%) Lync
3 9 (4.74%) SharePoint 2013
3 9 (4.74%) SharePoint 2010
3 9 (4.74%) SharePoint Server
4 7 (3.68%) WebSphere
5 5 (2.63%) WebLogic
5 5 (2.63%) IIS
5 5 (2.63%) JBoss
5 5 (2.63%) Tomcat
6 4 (2.11%) MS Exchange
7 3 (1.58%) SAS
8 1 (0.53%) Content Management Server
8 1 (0.53%) CMS
8 1 (0.53%) SugarCRM
8 1 (0.53%) MS Project Server
8 1 (0.53%) Umbraco
8 1 (0.53%) Exchange Server 2013
Applications
1 78 (41.05%) MS Excel
2 32 (16.84%) MS Office
3 23 (12.11%) MS Project
4 4 (2.11%) MS Visio
5 3 (1.58%) SPSS
6 2 (1.05%) MS PowerPoint
6 2 (1.05%) PowerPivot
Business Applications
1 79 (41.58%) Dynamics CRM
2 20 (10.53%) Agresso
3 15 (7.89%) SAP CRM
4 12 (6.32%) SAP FI/CO
4 12 (6.32%) SAP CO
4 12 (6.32%) SAP FI
5 6 (3.16%) Dynamics NAV
6 3 (1.58%) SAP SD
6 3 (1.58%) SalesLogix
7 1 (0.53%) Line 500
7 1 (0.53%) Sage 1000
Cloud Services
1 1 (0.53%) SaaS
1 1 (0.53%) Office 365
1 1 (0.53%) GitHub
Communications & Networking
1 12 (6.32%) Internet
2 11 (5.79%) TCP/IP
3 10 (5.26%) LAN
4 9 (4.74%) WAN
5 8 (4.21%) Wi-Fi
6 2 (1.05%) Wireless
6 2 (1.05%) VPN
6 2 (1.05%) VPLS
6 2 (1.05%) MPLS
7 1 (0.53%) OSPF
7 1 (0.53%) BGP
7 1 (0.53%) EIGRP
7 1 (0.53%) TACACS
7 1 (0.53%) VRRP
7 1 (0.53%) NetScreen
7 1 (0.53%) Firewall
7 1 (0.53%) DHCP
7 1 (0.53%) Ethernet
7 1 (0.53%) PPP
7 1 (0.53%) LDAP
Database & Business Intelligence
1 33 (17.37%) SQL Server
2 15 (7.89%) MS Access
3 14 (7.37%) Data Warehouse
4 11 (5.79%) SQL Server Reporting Services
4 11 (5.79%) SQL Server 2008
5 8 (4.21%) BusinessObjects XI
6 7 (3.68%) Relational Database
6 7 (3.68%) EDRMS
7 6 (3.16%) Crystal Reports
8 4 (2.11%) MySQL
9 3 (1.58%) SQL Server 2005
9 3 (1.58%) Data Mining
10 1 (0.53%) SQL Server 2012
Development Applications
1 7 (3.68%) Talend Open Studio
2 4 (2.11%) Team Foundation Server
3 2 (1.05%) Ant
General
1 66 (34.74%) Finance
2 22 (11.58%) Billing
3 15 (7.89%) Retail
3 15 (7.89%) Telecoms
4 8 (4.21%) Advertising
4 8 (4.21%) Marketing
5 7 (3.68%) Back Office
6 6 (3.16%) Banking
7 4 (2.11%) General Ledger
8 2 (1.05%) Manufacturing
9 1 (0.53%) Pharmaceutical
9 1 (0.53%) Front Office
Job Titles
1 57 (30.00%) Analyst
2 39 (20.53%) Consultant
3 32 (16.84%) Developer
4 21 (11.05%) Business Analyst
5 19 (10.00%) Applications Support
6 18 (9.47%) CRM Analyst
7 16 (8.42%) Solutions Architect
7 16 (8.42%) Architect
8 15 (7.89%) Dynamics CRM Developer
8 15 (7.89%) CRM Developer
8 15 (7.89%) CRM Business Analyst
9 12 (6.32%) Microsoft Developer
10 10 (5.26%) Support Analyst
10 10 (5.26%) Security Analyst
11 9 (4.74%) Applications Support Analyst
11 9 (4.74%) Senior Solutions Architect
11 9 (4.74%) Senior Architect
12 8 (4.21%) CRM Consultant
12 8 (4.21%) Data Analyst
13 7 (3.68%) Junior
Libraries, Frameworks & Software Standards
1 27 (14.21%) .NET
2 14 (7.37%) Middleware
3 12 (6.32%) ASP.NET
4 8 (4.21%) HTML
5 7 (3.68%) JSP
5 7 (3.68%) Hibernate
6 6 (3.16%) J2EE
7 5 (2.63%) JDBC
7 5 (2.63%) XMLBeans
7 5 (2.63%) Swing
7 5 (2.63%) JAXB
7 5 (2.63%) Castor
7 5 (2.63%) JiBX
8 4 (2.11%) XML
9 3 (1.58%) Ajax
9 3 (1.58%) COM
9 3 (1.58%) CSS
10 2 (1.05%) Struts
10 2 (1.05%) Spring
10 2 (1.05%) .NET Framework
Miscellaneous
1 14 (7.37%) Analytical Skills
2 9 (4.74%) Data Integration
3 7 (3.68%) Taxonomies
4 4 (2.11%) Computer Science
4 4 (2.11%) Management Information System
5 3 (1.58%) Smartphone
5 3 (1.58%) Statistics
5 3 (1.58%) Learning Management System
5 3 (1.58%) PMI
6 2 (1.05%) Data Structures
6 2 (1.05%) Mathematics
7 1 (0.53%) Biotechnology
7 1 (0.53%) Blog
7 1 (0.53%) PKI
7 1 (0.53%) FMCG
7 1 (0.53%) Open Source
7 1 (0.53%) Social Media
7 1 (0.53%) User Experience
Operating Systems
1 32 (16.84%) Windows
2 16 (8.42%) Linux
3 11 (5.79%) Windows Server 2008
4 10 (5.26%) Windows Server 2003
5 6 (3.16%) Windows XP
6 2 (1.05%) Windows Vista
7 1 (0.53%) Windows 7
7 1 (0.53%) Windows Server 2012
7 1 (0.53%) UNIX
Processes & Methodologies
1 40 (21.05%) Project Management
2 31 (16.32%) ERP
3 25 (13.16%) Business Analysis
4 19 (10.00%) Business Intelligence
5 18 (9.47%) Root Cause Analysis
6 16 (8.42%) Data Management
7 15 (7.89%) TOGAF
7 15 (7.89%) Data Modelling
7 15 (7.89%) Campaign Management
8 14 (7.37%) Migration
8 14 (7.37%) Enterprise Architecture
8 14 (7.37%) ETL
9 12 (6.32%) Workflow
10 11 (5.79%) Service Management
10 11 (5.79%) Problem Management
10 11 (5.79%) Analytics
11 10 (5.26%) SIEM
11 10 (5.26%) Time Management
11 10 (5.26%) Knowledge Management
12 9 (4.74%) Performance Management
Programming Languages
1 57 (30.00%) SQL
2 24 (12.63%) C#
3 20 (10.53%) JavaScript
4 12 (6.32%) Java
5 3 (1.58%) C
5 3 (1.58%) VB.NET
5 3 (1.58%) R
6 1 (0.53%) VB
Qualifications
1 31 (16.32%) Security Cleared
2 27 (14.21%) SC Cleared
3 19 (10.00%) Degree
4 10 (5.26%) CISSP
4 10 (5.26%) SSCP
4 10 (5.26%) GCIA
4 10 (5.26%) GCIH
5 8 (4.21%) Microsoft Certification
6 3 (1.58%) PRINCE2 Certification
6 3 (1.58%) MCTS
6 3 (1.58%) MCITP
6 3 (1.58%) PMI Certification
7 1 (0.53%) ITIL Certification
7 1 (0.53%) JNCIP
7 1 (0.53%) JNCIE
7 1 (0.53%) Cisco Certification
7 1 (0.53%) CCIE
7 1 (0.53%) CCNP
Quality Assurance & Compliance
1 14 (7.37%) SLA
2 7 (3.68%) Data Quality
3 4 (2.11%) ISO 9001
3 4 (2.11%) ISO/IEC 27001
4 3 (1.58%) QA
System Software
1 4 (2.11%) Active Directory
2 3 (1.58%) VMware Infrastructure
2 3 (1.58%) Hyper-V
Systems Management
1 10 (5.26%) Nessus
Vendors
1 77 (40.53%) Microsoft
2 29 (15.26%) SAP
3 21 (11.05%) Oracle
4 12 (6.32%) Salesforce.com
5 8 (4.21%) SolarWinds
5 8 (4.21%) Business Objects
6 7 (3.68%) EMC
6 7 (3.68%) Open Text
6 7 (3.68%) Hyperion
6 7 (3.68%) Informatica
6 7 (3.68%) IBM
6 7 (3.68%) Talend
7 5 (2.63%) Siebel
7 5 (2.63%) Cisco
8 3 (1.58%) Citrix
8 3 (1.58%) Sage
8 3 (1.58%) VMware
9 2 (1.05%) PeopleSoft
10 1 (0.53%) Avaya
10 1 (0.53%) Juniper
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