The table below looks at the statistics for CRM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 98 53 50
Rank change year-on-year
-45 -3
Permanent jobs citing CRM 57 111 96
As % of all permanent IT jobs located in Hertfordshire 2.36% 4.42% 4.47%
As % of the Processes & Methodologies category 2.89% 5.45% 5.69%
Number of salaries quoted 45 106 71
Average salary £50,000 £41,405 £40,000
Average salary % change year-on-year
+20.75% +3.51%
90% offered a salary of more than £30,500 £24,500 £26,500
10% offered a salary of more than £67,500 £70,000 £60,000
UK excluding London average salary £42,500 £42,500 £41,250
% change year-on-year
- +3.03%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1974 2038 1687
As % of all permanent IT jobs located in Hertfordshire 81.60% 81.10% 78.47%
Number of salaries quoted 1661 1672 1290
Average salary £48,000 £48,500 £45,000
Average salary % change year-on-year
-1.03% +7.77%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £67,500 £65,000 £75,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

CRM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Hertfordshire region.

CRM Salary Trend in Hertfordshire

CRM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing CRM across the Hertfordshire region over the 3 months to 5 August 2015.

CRM Salary Histogram in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -6 14 £60,000 +84.61% 2
Hemel Hempstead -14 8 £34,000 -51.42%
St Albans -27 7 £48,750 -2.50% 2
Berkhamsted +10 3 - -
Letchworth +5 3 £40,000 -
Stevenage +1 1 £70,000 +324.24%
Borehamwood -23 1 - -
Broxbourne - 1 £21,500 -
Rickmansworth - 1 £45,000 -
Royston - 1 £21,500 -
CRM
East of England

CRM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 5 August 2015, IT jobs across the Hertfordshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 46 (38.02%) Microsoft
2 45 (37.19%) SQL Server
3 41 (33.88%) Dynamics CRM
4 38 (31.40%) .NET
5 35 (28.93%) SharePoint
6 32 (26.45%) SQL
7 30 (24.79%) ASP.NET
8 26 (21.49%) C#
9 24 (19.83%) HTML
10 23 (19.01%) Project Management
11 22 (18.18%) JavaScript
12 20 (16.53%) Finance
12 20 (16.53%) Retail
13 19 (15.70%) Marketing
14 16 (13.22%) MS Excel
15 15 (12.40%) Oracle
15 15 (12.40%) Workflow
15 15 (12.40%) Content Management
16 13 (10.74%) Process Management
16 13 (10.74%) Analytical Skills
17 12 (9.92%) Security Cleared
17 12 (9.92%) SQL Server 2008
17 12 (9.92%) Windows
17 12 (9.92%) Billing
18 11 (9.09%) SQL Server Reporting Services
18 11 (9.09%) Agile Software Development
18 11 (9.09%) CSS
18 11 (9.09%) Disaster Recovery
18 11 (9.09%) SC Cleared
18 11 (9.09%) SaaS

CRM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 5 August 2015, IT jobs across the Hertfordshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 35 (28.93%) SharePoint
2 10 (8.26%) MS Exchange
3 9 (7.44%) IIS
3 9 (7.44%) Content Management Server
4 7 (5.79%) SugarCRM
5 5 (4.13%) CMS
5 5 (4.13%) OpenEdge
6 4 (3.31%) SharePoint Server
6 4 (3.31%) Exchange Server 2010
7 3 (2.48%) Umbraco
7 3 (2.48%) Apache
8 1 (0.83%) SAS
8 1 (0.83%) WebLogic
8 1 (0.83%) Lync
8 1 (0.83%) WorkSite
8 1 (0.83%) SharePoint 2013
Applications
1 16 (13.22%) MS Excel
2 6 (4.96%) MS Office
3 4 (3.31%) MS Project
4 2 (1.65%) MS PowerPoint
5 1 (0.83%) SOLIDWORKS
Business Applications
1 41 (33.88%) Dynamics CRM
2 7 (5.79%) SAP CRM
2 7 (5.79%) Unica
3 5 (4.13%) SAP FI/CO
3 5 (4.13%) SAP CO
3 5 (4.13%) SAP FI
4 2 (1.65%) Dynamics AX
5 1 (0.83%) GoldMine
5 1 (0.83%) SAP APO
5 1 (0.83%) Dynamics NAV
5 1 (0.83%) Sage 200
Cloud Services
1 11 (9.09%) SaaS
2 10 (8.26%) Microsoft Azure
3 5 (4.13%) Cloud Computing
4 3 (2.48%) Google Analytics
5 2 (1.65%) Silverpop
5 2 (1.65%) Office 365
6 1 (0.83%) Yammer
6 1 (0.83%) Adobe Analytics
Communications & Networking
1 8 (6.61%) CTI
2 6 (4.96%) SAN
3 5 (4.13%) Internet
4 4 (3.31%) Network Security
5 3 (2.48%) Firewall
5 3 (2.48%) VoIP
6 2 (1.65%) SMS
7 1 (0.83%) LAN
Database & Business Intelligence
1 45 (37.19%) SQL Server
2 12 (9.92%) SQL Server 2008
3 11 (9.09%) Relational Database
3 11 (9.09%) SQL Server Reporting Services
4 6 (4.96%) SQL Server Integration Services
5 5 (4.13%) MySQL
5 5 (4.13%) Microsoft Analysis Services
5 5 (4.13%) SQL Server Analysis Services
6 2 (1.65%) Oracle Database 12c
6 2 (1.65%) Oracle Database
6 2 (1.65%) Big Data
6 2 (1.65%) Oracle Database 11g
6 2 (1.65%) Data Warehouse
6 2 (1.65%) RDBMS
6 2 (1.65%) Oracle Database 10g
6 2 (1.65%) EDMS
7 1 (0.83%) SQL Server 2012
7 1 (0.83%) Hadoop
Development Applications
1 6 (4.96%) Team Foundation Server
2 2 (1.65%) HP UFT
3 1 (0.83%) LoadRunner
3 1 (0.83%) ClearQuest
3 1 (0.83%) JIRA
3 1 (0.83%) Selenium
3 1 (0.83%) Cucumber
General
1 20 (16.53%) Finance
1 20 (16.53%) Retail
2 19 (15.70%) Marketing
3 12 (9.92%) Billing
4 7 (5.79%) Telecoms
5 6 (4.96%) Banking
6 5 (4.13%) General Ledger
7 4 (3.31%) Advertising
8 2 (1.65%) Manufacturing
8 2 (1.65%) French Language
9 1 (0.83%) Pharmaceutical
9 1 (0.83%) Electronics
Job Titles
1 26 (21.49%) Developer
2 20 (16.53%) Analyst
3 18 (14.88%) Consultant
4 13 (10.74%) Project Manager
5 9 (7.44%) Senior Developer
5 9 (7.44%) .NET Developer
5 9 (7.44%) ASP.NET Developer
6 8 (6.61%) Sales Consultant
6 8 (6.61%) Senior .NET Developer
6 8 (6.61%) Senior ASP.NET Developer
7 7 (5.79%) Support Analyst
8 6 (4.96%) Systems Administrator
8 6 (4.96%) Team Leader
8 6 (4.96%) Data Analyst
8 6 (4.96%) CRM Manager
9 5 (4.13%) SAP Team Leader
9 5 (4.13%) CRM Project Manager
9 5 (4.13%) Software Developer
9 5 (4.13%) Junior
9 5 (4.13%) Administrator
Libraries, Frameworks & Software Standards
1 38 (31.40%) .NET
2 30 (24.79%) ASP.NET
3 24 (19.83%) HTML
4 11 (9.09%) CSS
5 10 (8.26%) XML
6 5 (4.13%) XSL
6 5 (4.13%) Web Services
6 5 (4.13%) jQuery
7 4 (3.31%) Ajax
7 4 (3.31%) Windows SharePoint Services
8 2 (1.65%) JSON
8 2 (1.65%) LAMP
8 2 (1.65%) SAP Business Workflow
8 2 (1.65%) ASP.NET MVC
8 2 (1.65%) HTML5
9 1 (0.83%) SAP PI
9 1 (0.83%) RESTful
Miscellaneous
1 13 (10.74%) Analytical Skills
2 8 (6.61%) User Experience
3 7 (5.79%) Data Integration
4 6 (4.96%) Management Information System
5 4 (3.31%) Smartphone
5 4 (3.31%) Enterprise Software
5 4 (3.31%) Mobile Payment
6 3 (2.48%) Mobile App
7 2 (1.65%) Data Centre
8 1 (0.83%) Social Media
8 1 (0.83%) E-Learning
8 1 (0.83%) EPoS
8 1 (0.83%) EFT
Operating Systems
1 12 (9.92%) Windows
2 10 (8.26%) Linux
3 7 (5.79%) Windows Server 2012
4 6 (4.96%) Windows Server 2008
5 3 (2.48%) Windows Server 2003
6 1 (0.83%) Ubuntu
6 1 (0.83%) Windows 7
6 1 (0.83%) UNIX
Processes & Methodologies
1 23 (19.01%) Project Management
2 15 (12.40%) Workflow
2 15 (12.40%) Content Management
3 13 (10.74%) Process Management
4 11 (9.09%) Disaster Recovery
4 11 (9.09%) Agile Software Development
5 10 (8.26%) ERP
6 7 (5.79%) ITIL
6 7 (5.79%) Business Development
6 7 (5.79%) Change Control
7 6 (4.96%) Incident Management
7 6 (4.96%) Business Intelligence
7 6 (4.96%) Document Management
8 5 (4.13%) Contact Management
8 5 (4.13%) Service Delivery
8 5 (4.13%) E-Commerce
8 5 (4.13%) Marketing Management
9 4 (3.31%) Time Management
9 4 (3.31%) Project Planning
9 4 (3.31%) Web Development
Programming Languages
1 32 (26.45%) SQL
2 26 (21.49%) C#
3 22 (18.18%) JavaScript
4 10 (8.26%) VB
5 8 (6.61%) VBA
6 7 (5.79%) PHP
7 6 (4.96%) C
8 3 (2.48%) C++
9 1 (0.83%) Java
9 1 (0.83%) PL/SQL
9 1 (0.83%) Python
9 1 (0.83%) XAML
9 1 (0.83%) R
9 1 (0.83%) ABAP
Qualifications
1 12 (9.92%) Security Cleared
2 11 (9.09%) SC Cleared
3 10 (8.26%) Degree
4 5 (4.13%) ITIL Certification
5 2 (1.65%) Microsoft Certification
6 1 (0.83%) ISTQB Foundation Certification
6 1 (0.83%) PMP
6 1 (0.83%) CISA
6 1 (0.83%) CISM
6 1 (0.83%) CCNP
6 1 (0.83%) CCDP
6 1 (0.83%) ISEB
6 1 (0.83%) CISSP
6 1 (0.83%) Cisco Certification
Quality Assurance & Compliance
1 3 (2.48%) QA
2 2 (1.65%) ISO/IEC 27001
3 1 (0.83%) SLA
3 1 (0.83%) PCI DSS
3 1 (0.83%) Data Quality
System Software
1 8 (6.61%) VMware Infrastructure
2 7 (5.79%) Hyper-V
2 7 (5.79%) Active Directory
3 6 (4.96%) XenDesktop
4 2 (1.65%) Terminal Services
Systems Management
1 7 (5.79%) Symantec Enterprise Vault
2 3 (2.48%) WSUS
3 2 (1.65%) HP Quality Center
4 1 (0.83%) Symantec Endpoint Protection
Vendors
1 46 (38.02%) Microsoft
2 15 (12.40%) Oracle
3 8 (6.61%) SAP
3 8 (6.61%) Cisco
3 8 (6.61%) HP
3 8 (6.61%) VMware
4 7 (5.79%) Symantec
4 7 (5.79%) Citrix
5 6 (4.96%) NetApp
5 6 (4.96%) Clearswift
5 6 (4.96%) LogRhythm
6 5 (4.13%) IBM
7 4 (3.31%) Salesforce.com
8 3 (2.48%) Google
9 2 (1.65%) Omniture
9 2 (1.65%) ExactTarget
9 2 (1.65%) Facebook
9 2 (1.65%) Teradata
10 1 (0.83%) Mitel
10 1 (0.83%) Siemens
Watford, Hertfordshire
Lawrence Harvey Enterprise
Salary: £65000 - £70000 per annum + 15% Bonus, £6000 Car
Posted: Yesterday
St. Albans, Hertfordshire
The People Network
Salary: £40000 per annum + benefits
Posted: 2 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £38000.0 per annum + benefits
Posted: 3 days ago
Hertfordshire
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Hitchin, Hertfordshire
Gardiff Epos
Salary: From £18,000 to £22,000 per annum depending on experience
Posted: 7 days ago
Hertfordshire
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 7 days ago
Watford
Recruitment Revolution Limited
Salary: Excellent Salary Package + Benefits + Bonus
Posted: 26 days ago