The table below looks at the statistics for CRM skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 70 84 66
Rank change year-on-year
+14 -18
Permanent jobs citing CRM 72 44 109
As % of all permanent IT jobs located in Hertfordshire 3.50% 2.29% 3.84%
As % of the Processes & Methodologies category 4.36% 3.03% 4.98%
Number of salaries quoted 60 35 80
Average salary £45,000 £41,000 £40,000
Average salary % change year-on-year
+9.75% +2.50%
90% offered a salary of more than £27,500 £26,900 £32,500
10% offered a salary of more than £55,500 £56,500 £55,500
UK excluding London average salary £43,500 £45,000 £42,500
% change year-on-year
-3.33% +5.88%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1653 1453 2188
As % of all permanent IT jobs located in Hertfordshire 80.36% 75.48% 77.10%
Number of salaries quoted 1280 1086 1839
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £34,020
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Hertfordshire

CRM
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Hertfordshire region.

CRM Salary Trend in Hertfordshire

CRM
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing CRM across the Hertfordshire region over the 3 months to 26 January 2015.

CRM Salary Histogram in Hertfordshire

CRM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +3 25 £45,000 +4.65% 5
Hemel Hempstead -8 7 £50,000 -4.76%
Hertford +11 5 £55,000 +4.76%
Stevenage - 5 £32,500 -
Rickmansworth - 3 £17,000 -
Letchworth +18 1 £33,500 +26.41%
Welwyn Garden City -8 1 £63,500 +5.83%
Berkhamsted - 1 £27,500 -
Hitchin - 1 £47,500 -
CRM
East of England

CRM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 January 2015, IT jobs across the Hertfordshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 74 (42.53%) Dynamics CRM
2 66 (37.93%) Microsoft
3 64 (36.78%) Finance
4 60 (34.48%) MS Excel
5 53 (30.46%) SQL
6 38 (21.84%) SharePoint
7 36 (20.69%) ERP
8 35 (20.11%) Project Management
9 33 (18.97%) Security Cleared
10 32 (18.39%) SQL Server
11 31 (17.82%) .NET
12 29 (16.67%) SC Cleared
13 27 (15.52%) SAP
14 26 (14.94%) C#
15 24 (13.79%) MS Office
16 23 (13.22%) JavaScript
16 23 (13.22%) Business Intelligence
16 23 (13.22%) Business Analysis
17 22 (12.64%) Agresso
18 21 (12.07%) Billing
19 18 (10.34%) Oracle
19 18 (10.34%) ASP.NET
20 17 (9.77%) Windows
20 17 (9.77%) MS Project
20 17 (9.77%) Degree
20 17 (9.77%) Root Cause Analysis
21 16 (9.20%) Linux
22 15 (8.62%) ETL
22 15 (8.62%) Workflow
22 15 (8.62%) Retail

CRM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 26 January 2015, IT jobs across the Hertfordshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 38 (21.84%) SharePoint
2 15 (8.62%) Lync
3 9 (5.17%) SharePoint 2013
3 9 (5.17%) SharePoint 2010
4 8 (4.60%) SharePoint Server
5 6 (3.45%) WebSphere
5 6 (3.45%) WebLogic
5 6 (3.45%) IIS
5 6 (3.45%) JBoss
5 6 (3.45%) Tomcat
6 3 (1.72%) SugarCRM
6 3 (1.72%) SAS
6 3 (1.72%) CMS
6 3 (1.72%) Umbraco
7 2 (1.15%) Content Management Server
8 1 (0.57%) MS Project Server
Applications
1 60 (34.48%) MS Excel
2 24 (13.79%) MS Office
3 17 (9.77%) MS Project
4 4 (2.30%) MS Visio
5 3 (1.72%) SPSS
5 3 (1.72%) MS PowerPoint
6 2 (1.15%) PowerPivot
Business Applications
1 74 (42.53%) Dynamics CRM
2 22 (12.64%) Agresso
3 14 (8.05%) SAP CRM
4 12 (6.90%) SAP FI/CO
4 12 (6.90%) SAP CO
4 12 (6.90%) SAP FI
5 5 (2.87%) Dynamics NAV
6 4 (2.30%) SalesLogix
7 2 (1.15%) SAP SD
8 1 (0.57%) Line 500
8 1 (0.57%) Sage 1000
Cloud Services
1 1 (0.57%) SaaS
1 1 (0.57%) GitHub
Communications & Networking
1 10 (5.75%) TCP/IP
1 10 (5.75%) Internet
2 9 (5.17%) LAN
2 9 (5.17%) WAN
3 7 (4.02%) Wi-Fi
4 2 (1.15%) VPN
4 2 (1.15%) VPLS
4 2 (1.15%) MPLS
5 1 (0.57%) OSPF
5 1 (0.57%) BGP
5 1 (0.57%) EIGRP
5 1 (0.57%) TACACS
5 1 (0.57%) VRRP
5 1 (0.57%) NetScreen
5 1 (0.57%) Firewall
5 1 (0.57%) Ethernet
5 1 (0.57%) PPP
5 1 (0.57%) Broadband
5 1 (0.57%) CDMA
5 1 (0.57%) GPRS
Database & Business Intelligence
1 32 (18.39%) SQL Server
2 14 (8.05%) Data Warehouse
2 14 (8.05%) SQL Server 2008
3 13 (7.47%) SQL Server Reporting Services
3 13 (7.47%) MS Access
4 11 (6.32%) Relational Database
5 10 (5.75%) Crystal Reports
6 7 (4.02%) BusinessObjects XI
7 6 (3.45%) EDRMS
8 3 (1.72%) MySQL
8 3 (1.72%) SQL Server 2005
8 3 (1.72%) Data Mining
Development Applications
1 7 (4.02%) Talend Open Studio
2 4 (2.30%) Team Foundation Server
3 2 (1.15%) Ant
General
1 64 (36.78%) Finance
2 21 (12.07%) Billing
3 15 (8.62%) Retail
4 12 (6.90%) Telecoms
5 6 (3.45%) Back Office
5 6 (3.45%) Marketing
6 5 (2.87%) Advertising
7 4 (2.30%) Banking
7 4 (2.30%) General Ledger
8 1 (0.57%) Front Office
8 1 (0.57%) Manufacturing
Job Titles
1 52 (29.89%) Analyst
2 40 (22.99%) Consultant
3 34 (19.54%) Developer
4 19 (10.92%) Business Analyst
4 19 (10.92%) Applications Support
5 16 (9.20%) CRM Analyst
6 13 (7.47%) CRM Developer
6 13 (7.47%) Dynamics CRM Developer
6 13 (7.47%) CRM Business Analyst
7 12 (6.90%) Architect
7 12 (6.90%) Solutions Architect
8 11 (6.32%) Microsoft Developer
9 10 (5.75%) Support Analyst
9 10 (5.75%) Security Analyst
9 10 (5.75%) CRM Consultant
10 9 (5.17%) Applications Support Analyst
10 9 (5.17%) Junior
11 7 (4.02%) Project Manager
11 7 (4.02%) Data Analyst
11 7 (4.02%) Java Developer
Libraries, Frameworks & Software Standards
1 31 (17.82%) .NET
2 18 (10.34%) ASP.NET
3 14 (8.05%) Middleware
4 13 (7.47%) HTML
5 8 (4.60%) Hibernate
5 8 (4.60%) JSP
6 6 (3.45%) CSS
6 6 (3.45%) JDBC
6 6 (3.45%) J2EE
6 6 (3.45%) XMLBeans
6 6 (3.45%) XML
6 6 (3.45%) Swing
6 6 (3.45%) JAXB
6 6 (3.45%) Castor
6 6 (3.45%) JiBX
7 5 (2.87%) Ajax
8 4 (2.30%) COM
8 4 (2.30%) jQuery
9 3 (1.72%) ASP.NET MVC
9 3 (1.72%) XSL
Miscellaneous
1 11 (6.32%) Analytical Skills
2 8 (4.60%) Data Integration
3 7 (4.02%) Learning Management System
4 6 (3.45%) Taxonomies
5 4 (2.30%) Management Information System
6 3 (1.72%) Computer Science
6 3 (1.72%) Open Source
6 3 (1.72%) Data Structures
6 3 (1.72%) Statistics
7 2 (1.15%) User Experience
8 1 (0.57%) Blog
8 1 (0.57%) E-Learning
8 1 (0.57%) PKI
Operating Systems
1 17 (9.77%) Windows
2 16 (9.20%) Linux
3 6 (3.45%) Windows Server 2003
3 6 (3.45%) Windows Server 2008
4 2 (1.15%) Windows XP
5 1 (0.57%) Windows 7
5 1 (0.57%) UNIX
Processes & Methodologies
1 36 (20.69%) ERP
2 35 (20.11%) Project Management
3 23 (13.22%) Business Intelligence
3 23 (13.22%) Business Analysis
4 17 (9.77%) Root Cause Analysis
5 15 (8.62%) ETL
5 15 (8.62%) Workflow
6 14 (8.05%) Data Management
6 14 (8.05%) Enterprise Architecture
7 13 (7.47%) Campaign Management
7 13 (7.47%) Migration
7 13 (7.47%) Data Modelling
8 12 (6.90%) TOGAF
9 11 (6.32%) Problem Management
9 11 (6.32%) Performance Management
10 10 (5.75%) Time Management
10 10 (5.75%) Analytics
10 10 (5.75%) SIEM
10 10 (5.75%) Knowledge Management
10 10 (5.75%) Service Management
Programming Languages
1 53 (30.46%) SQL
2 26 (14.94%) C#
3 23 (13.22%) JavaScript
4 10 (5.75%) Java
5 3 (1.72%) R
6 1 (0.57%) C
Qualifications
1 33 (18.97%) Security Cleared
2 29 (16.67%) SC Cleared
3 17 (9.77%) Degree
4 10 (5.75%) CISSP
4 10 (5.75%) SSCP
4 10 (5.75%) GCIA
4 10 (5.75%) GCIH
5 5 (2.87%) Microsoft Certification
6 2 (1.15%) PRINCE2 Certification
7 1 (0.57%) ITIL Certification
7 1 (0.57%) JNCIP
7 1 (0.57%) JNCIE
7 1 (0.57%) Cisco Certification
7 1 (0.57%) CCIE
7 1 (0.57%) CCNP
Quality Assurance & Compliance
1 8 (4.60%) SLA
2 7 (4.02%) Data Quality
3 3 (1.72%) ISO 9001
3 3 (1.72%) ISO/IEC 27001
4 2 (1.15%) QA
Systems Management
1 10 (5.75%) Nessus
Vendors
1 66 (37.93%) Microsoft
2 27 (15.52%) SAP
3 18 (10.34%) Oracle
4 13 (7.47%) Salesforce.com
5 7 (4.02%) Hyperion
5 7 (4.02%) Informatica
5 7 (4.02%) SolarWinds
5 7 (4.02%) Business Objects
5 7 (4.02%) Siebel
5 7 (4.02%) IBM
5 7 (4.02%) Talend
6 6 (3.45%) EMC
6 6 (3.45%) Open Text
7 4 (2.30%) Sage
7 4 (2.30%) Cisco
8 3 (1.72%) PeopleSoft
9 1 (0.57%) Juniper
9 1 (0.57%) CA
9 1 (0.57%) F5
9 1 (0.57%) Thunderhead
Hertfordshire
Computer Futures
Salary: competitive
Posted: 2 days ago
Watford, Hertfordshire
CDI Anders Elite Ltd
Posted: 2 days ago
Watford, Hertfordshire
Tony Timmins Associates
Salary: Competitive Salary + Benefits Package
Posted: 3 days ago
Watford, Hertfordshire
Roc Search
Posted: 3 days ago
Hertfordshire
Lawrence Harvey Enterprise
Salary: £40000.00 - £48000 per annum + 15% bonus + benefits
Posted: 5 days ago
St. Albans, Hertfordshire
TheSmartList
Salary: Very competitive + Bonus
Posted: 5 days ago
Hertfordshire
iKonnect
Salary: £200 per day + negs
Posted: 12 days ago
Hertfordshire
DP Connect
Salary: £35000 - £40000 per annum
Posted: 16 days ago
Hertfordshire
Capita - ITIN
Salary: £25000 - £28000 per annum + car
Posted: 18 days ago
Hertfordshire
DP Connect
Salary: £30000 - £37000 per annum
Posted: 21 days ago
Watford
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 26 days ago